Home2 Suites by Hilton Woodbridge Potomac Mills

The beds are so comfortable and pillows were great. Breakfast was nothing special. Typical continental. Would have given 5 stars had there been bed clothes for the pullout sofa. When your reservation is for 2 adults and 4 children it should be standard practice to have the room ready with bed clothes for the sofa .

Good solid hotel. Met our needs. Comfortable bed.

The hotel was very clean and the staff was very helpful and friendly. There was a noise coming from the AC unit in our room, the maintenance person came to check it out quickly but told us there was nothing they could do. Fortunately the noise stopped, other than that the hotel was very quiet.

Convince to shopping…

Buena experiencia

Good

Passable

Clean, friendly staff

LOCATION HORRIBLE CONSTRUCTION. WALLS AND FLOORS ARE PAPERTHIN. TOO MANY LOUD NOISES. HEAR GUEST WALKING ABOVE YOU. WORSE THAN STAYING IN AN APARTMENT. HALLWAYS SMELLED LIKE WEED. WEED SMELL COMING THRU WALLS FROM AJOINING ROOMS INTO YOUR ROOM. HORRIBLE EXPERIENCE. WOULD NEVER STAY THERE AGAIN. MOTEL 6 IS BETTER THAN THAT HOTEL!!!

Disappointing

Went to check in at 3.They said my room wasn't ready. Came back at 4. They said my room wasn't ready. Came back at 5 They said my room wasn't ready. I found a house keeper and she said my room has been ready for hours. Finally got my key around 5.30. Mind you I just drove 8 hrs to get there and just want to sleep. Very disappointed in there lack of communication 😕

There had been a problem with the pool that ended up getting fixed at night but, they never let the day staff know.

The location was good. There was an odor because trash was piled by the elevators. You can hear the plumbing running from the room above, not just normal flushing. As well as the foot falls of the other occupants in the room above.

Exceptional

Lobby was nice and breakfast was nice.. the common areas were clean The bathroom wasn’t clean it had hair on the floor and in the shower .. small ants in the bathroom around the shower , toilet And couch was dingy

Lobby was nice and breakfast was nice.. the common areas were clean The bathroom wasn’t clean it had hair on the floor and in the shower .. small ants in the bathroom around the shower , toilet And couch was dingy

Home 2 by Hilton is always good. The breakfast cood be till 10:30 AM

Home 2 by Hilton is always good. The breakfast cood be till 10:30 AM

Very good

Exceptional

The bed and bedding. The bed is uncomfortable and the bedding is too small.

Exceptional

I did not have breakfast at the hotel. I was hoping for room service during the stay. I checked in on Friday and checked out Monday. The signage in the bathroom stated that room service was provided every other day. I also called the front desk and requested room service on Sunday, but nobody came. I also requested additional towels Sunday morning but they only had smaller towels available.

I did not have breakfast at the hotel. I was hoping for room service during the stay. I checked in on Friday and checked out Monday. The signage in the bathroom stated that room service was provided every other day. I also called the front desk and requested room service on Sunday, but nobody came. I also requested additional towels Sunday morning but they only had smaller towels available.

Superb

Everything was wonderful. Loved the breakfast and pool My room smelled like dog pee….thats all. That’s the only thing that ruined my stay

Great

Everything was wonderful. Loved the breakfast and pool My room smelled like dog pee….thats all. That’s the only thing that ruined my stay

Inside room is clear up good comfortable. but waiting room and out side not clear . Swimimng is dirty water.

Exceptional

Great

Watch your bills as I was charged for a item I did not purchased. When asked about it, I kept getting the run around. Its been more than a month and have not yet gotten a refund or a follow up like they promised. Also, do not expect house keeping to do their job. They were to clean every other day. We left a tip to thank them the first time. They only replaced the toilet paper roll and took the tip. After 3 times asking to get room service, it took the general manager to finally check to get the room cleaned by then we only had 1 night left before our trip was over. Later thats when we found out we got charged for a drink we did not buy. I had a wonderful experience at another location, which is why I choose this one this time.. but after this experience I would not come back here again. Very disappointed.

Great staff and very helpful long drive and very comfortable good breakfast

.

Very good

The location was perfect The cleanliness was awful, hair was everywhere you could imagine in the room, I mean everywhere from the kitchen area floor and the bathroom was the worse. When you pay to stay somewhere, you shouldn’t have to do housekeeping’s job. They aren’t cleaning properly, they’re sweeping and swishing hair from one area to the next.

The location was perfect The cleanliness was awful, hair was everywhere you could imagine in the room, I mean everywhere from the kitchen area floor and the bathroom was the worse. When you pay to stay somewhere, you shouldn’t have to do housekeeping’s job. They aren’t cleaning properly, they’re sweeping and swishing hair from one area to the next.

Convenience and price

Breakfast was great and property was quiet and safe

Gym room breakfast No whirlpool

No whirlpool

I loved that the rooms were big and very well equipped I didn’t like that the front man at the reception wasn’t humble and kind

Double Queen & Sofa bed room. Everything. Perfect for families doing short stays. Kitchenette (minus a stove), dishwasher, dishes, utensils, toaster, a ¾ size fridge/freezer but no ice maker integrated which is fine since there are ice machines on every floor. The beds were comfortable & the pull out sofa bed was more than fine for my smaller two children. The storage options are really great for setting up your clothes and things the way you want to set them up. The bathroom wasn't the biggest but it wasn't cramped. I stayed here 2 nights as a family of 5 and we were fine with the room. It's the size equivalent of most newer NY apartments The water pressure wasn't the strongest in the shower for those that want water pressure like Newman and Kramer.

Double Queen & Sofa bed room. Everything. Perfect for families doing short stays. Kitchenette (minus a stove), dishwasher, dishes, utensils, toaster, a ¾ size fridge/freezer but no ice maker integrated which is fine since there are ice machines on every floor. The beds were comfortable & the pull out sofa bed was more than fine for my smaller two children. The storage options are really great for setting up your clothes and things the way you want to set them up. The bathroom wasn't the biggest but it wasn't cramped. I stayed here 2 nights as a family of 5 and we were fine with the room. It's the size equivalent of most newer NY apartments ?. The pool, gym & laundry was fine. The pool is 3 ft- 5ft for those parents who care to know & is open 9am-11pm. The gym/ laundry is 24 hours. Finally to sum it up the breakfast buffet was fine for quick bites - Eggs, sausage patties, bacon, oatmeal, cereal, Bagels etc. several options for everyone. The water pressure wasn't the strongest in the shower for those that want water pressure like Newman and Kramer.

I stayed for one night and every thing was great.

Exceptional

Yes it was good

I like the quick response in fixing the low pressure in the shower. I like the large TV, the large refrigerator, and the kitchenette.

I like the quick response in fixing the low pressure in the shower. I like the large TV, the large refrigerator, and the kitchenette.

Pleasant

Clean and spacious. Great for what we needed traveling.

Clean, friendly staff, and so comfortable.

Clean, friendly staff, and so comfortable.

Breakfast isn’t the best . Certain meats such as bacon, need's more cooking time . Waffles are okay but nothing I would want first thing in the morning. Food here is best for the bagels , muffins, and beverages.

Stay was great! Breakfast could be better

The breakfast was cold, picked over, and a poor selection. The room, bathroom, floors was not very clean. The Home2 Suites really need to be updated as soon as possible. I will not be staying at that location again.

Location It was very loud above my head, we complained 7 times and no change.

Location It was very loud above my head, we complained 7 times and no change.

There was no apology, no attempt to dearm the situation. I will not be going back there and I am a gold elite (or whatever the higher level is called) member.

I love this place !!!

When we arrived someone was already sleeping in room.Next day went to take a shower water cold no hot water . So we had to change rooms pack and up pack once again.

When we arrived someone was already sleeping in room.Next day went to take a shower water cold no hot water . So we had to change rooms pack and up pack once again.

There was rotten food still left in the bottom of dish holder and inside the AC unit. The breakfast was below average considering you don’t have but 1 waffle maker and 15 people waiting and the food isn’t being replaced when gone.

General stay Have been charged 280 dollars more than the agreed price with the hotel and struggling to get it back.

Kitchen with no stove top.

The room was not very clean. Stains on lampshades, toilets wouldn’t flush, pillows flat, elevators smelled of people smoking things in the parking lot.

Pur room was clean and spacious. My couch was old and the pull-out was uncomfortable. Great shampoo and bay wash by Zero, no conditioner offered, though. Welcoming pool and well-appointed gym with laundry room. Breakfast was standard. It was good enough for our two mornings, could get boring after two mornings. The surrounding areas were clean. Due to the busy weekend and limited housekeepers the garbage pails always seemed to be full. The coffee in the lobby is a nice offering, but chilled water would be a great addition. The employees I interacyed withbay the front desk were very pleasant, especially Mary.

I chose this location to enjoy the Cherry Blossom festivities in DC and then ro wake up and hit Potomac Mills Mall for shopping. Worked out perfectly. We didn't get a chance to utilize the pool, but lassing by after the pool was closed and the water settled, it looked kinda of dirty and scummy; I'm sure they will shock & clean it (hopefully).

The breakfast had a variety of food options, rooms were clean but the beds were not comfy at all. Parking felt safe.

The hotel was a good value. The room was nice and a good size The breakfast was good, can’t complain too much about free breakfast. Really the worst thing about the hotel was that the floor squeaked and popped as we walked across it. Other than that, it was perfectly fine. Still a good stay

We had just left another Home2 Suites elsewhere , and unfortunately this property was not up to par from the last one. The cleanliness could use more effort and the room definitely had a ‘not fresh’ smell to it. There were also stains on the sofa. There was no conditioner or lotion in the bathroom like the other Home2 Suites, nor was water available in the lobby. We had visited the pool on different days and it had never been cleaned because leftover towels were still on the floor, plus guest towels were not replenished. The hard boiled eggs for breakfast were never available and clearly the staff could not keep up with the volume of guests at breakfast. Unfortunately I would not stay here again.

Beautiful hotel. Neat and nice interior design. Cute gym with almost all amenities.

Overall stay was good. However, when I check-in the attendant was unpleasant and sour.

Nice sized room / breakfast was enough to start your day

Clean and a nice breakfast

Love the room and the staff was extremely helpful. Good variety at breakfast. The pool was cold, and the fire pit was out of propane..

Breakfast ending so early

24 hr concierge

The air conditioner had a loud"white noise" sound and we were told there were no other king bed rooms..so we had to live with it.

I was very disappointed that when I left a request for a wake up phone call that the receptionist failed to notify the overnight shift. I ask the clerk about the wake up call requested as a checked out and he indicated that no one left him a request for a wake up call!!

Clean rooms, professional staff.

Staff was great

I had no issues whatsoever with that air conditioning. The gym was sufficient on cardio and the amount of dumbbells. However, hand grips for the machine plates would have been very convenient.

We had no ice bucket, dishwasher was leaking water and the shower door was not closing so water was leaking everywhere. Staff was made aware. Nothing was done. Rude staff, broken appliance nothing was done.

Could’ve been a better breakfast selection

Could’ve been a better breakfast selection

Yes

Yes

Breakfast was cold. They need to invest in better serving pans.

I love these colorful rooms and the efficiency of the suite. The location is perfect for my needs. The bed was lumpy/worn and there were some issues with the room otherwise. The manager is terrific and very responsive.

I love these colorful rooms and the efficiency of the suite. The location is perfect for my needs. The bed was lumpy/worn and there were some issues with the room otherwise. The manager is terrific and very responsive.

Everything! Ms. Mary, , Sieda, the best ever and , Mohammad, Abdul, and.Rashid are awesome as well. Very professional, customer oriented and very friendly.

Easy and convenience

Bright colors in the room Sink Microwave DISHWASHER huge fridge Walk in shower Super comfy bed! LOVED IT

Bright colors in the room Sink Microwave DISHWASHER huge fridge Walk in shower Super comfy bed! LOVED IT

Parking

Tv was off signal, room hot, only 3 pillows and the shower water was talking longer for hot water.

The 3 pillows felt worn-out. I like 1-2 firm pillows but they had no firmness.

Clean, comfortable room and bed. Kitchen area nice stocked.

Clean, comfortable room and bed. Kitchen area nice stocked.

The room was fine - very spacious and the hotel was fine. But the breakfast was not good. It's an awkward layout for lots of people (i.e. Saturday and Sunday morning) and the quality of the food was terrible. The bins were often empty, and the warm foods were terribly over-cooked or under-cooked. Limp bacon and hard-as-a-rock sausage patties. The eggs were made from powdered eggs because they were very "mealy". The options were very few as well. I'm sorry to write such a bad review but the breakfast was not good.

The room was fine - very spacious and the hotel was fine. But the breakfast was not good. It's an awkward layout for lots of people (i.e. Saturday and Sunday morning) and the quality of the food was terrible. The bins were often empty, and the warm foods were terribly over-cooked or under-cooked. Limp bacon and hard-as-a-rock sausage patties. The eggs were made from powdered eggs because they were very "mealy". The options were very few as well. I'm sorry to write such a bad review but the breakfast was not good.

Front desk fellow was great. The hotel in cluding our room was spotless. We had an exceptional stay.

Front desk fellow was great. The hotel in cluding our room was spotless. We had an exceptional stay.

Cleanliness of rooms, and around the building.

Cleanliness of rooms, and around the building.

Room spotless, breakfast healthful. Pool sparkling. Some of the cleaning staff could be a bit more nice to guests, a bit rude when saying good.morning or afternoon, with no acknowledgement, but mornings front desk guy...he is the best!!! He solved an issue with my car in no time, again asked.for the maintenance staff for assistance and was ignored, but he helped me out on Friday.

Room spotless, breakfast healthful. Pool sparkling. Some of the cleaning staff could be a bit more nice to guests, a bit rude when saying good.morning or afternoon, with no acknowledgement, but mornings front desk guy...he is the best!!! He solved an issue with my car in no time, again asked.for the maintenance staff for assistance and was ignored, but he helped me out on Friday.

Great room. Great staff. Great location.

Great room. Great staff. Great location.

Clean, spacious and functional.

Clean, spacious and functional.

Beautiful clean and welcoming room. The bed and sheets were so soft. We did not have any shampoo or body wash in the shower so used the free bar of soap that was by the sink. The breakfast was subpar but other than that it was a great stay.

Beautiful clean and welcoming room. The bed and sheets were so soft. We did not have any shampoo or body wash in the shower so used the free bar of soap that was by the sink. The breakfast was subpar but other than that it was a great stay.

Clean and up to date facilities

Clean and up to date facilities

Everything was great

Everything was great

The things I appreciate: Excellent exercise equipment & pool amenities, and rooms were clean. Area around hotel has a high number of places to shop and restaurants.

The things I appreciate: Excellent exercise equipment & pool amenities, and rooms were clean. Area around hotel has a high number of places to shop and restaurants.

I have never stayed in Home2 hotels before and this will be the first and last time. Here are the reasons : 1-The room heater did not heat the room, when I told this to the official, he said that the technical team would come the next day, but no one came and looked! That night we stayed in the cold of January 2-There was no shampoo and shower gel in the bathroom, I told the staff in the morning, it was empty again on the 2nd day and they couldn't do anything! It is very strange that they find customers with this service concept!

I have never stayed in Home2 hotels before and this will be the first and last time. Here are the reasons : 1-The room heater did not heat the room, when I told this to the official, he said that the technical team would come the next day, but no one came and looked! That night we stayed in the cold of January 2-There was no shampoo and shower gel in the bathroom, I told the staff in the morning, it was empty again on the 2nd day and they couldn't do anything! It is very strange that they find customers with this service concept!

Your staff was delightful and caring. We were early and exhausted from little sleep on the auto train. After lunch we just needed to rest. Your staff accommodated us and we were thrilled!

Your staff was delightful and caring. We were early and exhausted from little sleep on the auto train. After lunch we just needed to rest. Your staff accommodated us and we were thrilled!

Good rooms poor service.

Good rooms poor service.

My king-size mattress seem to sag in the middle. However, the room was very clean and the kitchen was well stocked. My experience at the front desk was not the best, as the receptionist charged my card twice instead of once for incidentals. I had to bring this up the day after checking in for it to be reversed.

My king-size mattress seem to sag in the middle. However, the room was very clean and the kitchen was well stocked. My experience at the front desk was not the best, as the receptionist charged my card twice instead of once for incidentals. I had to bring this up the day after checking in for it to be reversed.

It was a nice stay.

It was a nice stay.

The room was nice. Accomodations were changed at check in due to over booking, but it worked out. The hotel was short towels in general, and the pool door lock was malfunctioning whole stay. Breakfast on the 1st was really busy, where some of the food options didn't stay stocked at breakfast. It was extra busy tho. Staff was nice, and overall would recommend and stay again.

The room was nice. Accomodations were changed at check in due to over booking, but it worked out. The hotel was short towels in general, and the pool door lock was malfunctioning whole stay. Breakfast on the 1st was really busy, where some of the food options didn't stay stocked at breakfast. It was extra busy tho. Staff was nice, and overall would recommend and stay again.

Great property

Great property

Good hôtel for 1 night. Great location and amazing staff. However, a lot of guests with big dogs. Dogs should stay on ground rooms only. We had a dog up to our room, not fun!

Good hôtel for 1 night. Great location and amazing staff. However, a lot of guests with big dogs. Dogs should stay on ground rooms only. We had a dog up to our room, not fun!

Doors were very heavy and made a loud bang when it was closed.

Doors were very heavy and made a loud bang when it was closed.

Breakfast was good

Breakfast was good

I reserved two rooms. My daughter had intended to accompany me to share the driving, but was unable to because of evolving commitments. I communicated twice directly with the property to cancel her room. I was assured by the property was canceled. I have been charged for two rooms. Refund the charge for with her reservation. Her name is Regina Pakstas – Smith.

I reserved two rooms. My daughter had intended to accompany me to share the driving, but was unable to because of evolving commitments. I communicated twice directly with the property to cancel her room. I was assured by the property was canceled. I have been charged for two rooms. Refund the charge for with her reservation. Her name is Regina Pakstas – Smith.

We had a very nice overnight! The room was clean and well-appointed. The staff were unfailingly friendly and the breakfast was good enough to get going for the day. We would definitely go back if in the area.

We had a very nice overnight! The room was clean and well-appointed. The staff were unfailingly friendly and the breakfast was good enough to get going for the day. We would definitely go back if in the area.

And need to take word for it when traveling with a service animal

And need to take word for it when traveling with a service animal

When we arrived we checked in fine. Byt wgrn we got to the room it was bit what i reserved. I reserved a 2 queen wheelchair accessible roon with sofa bed. The room we were assigned was 1 queen bed. This eas rented for 3 adults and 2 children. This was not acceptable. My husband went to the front desk and was told that they had no more of ylrge room that was reserved. So in essence they gave away my paid room!! He eas rild there was nothing that he could do. My husband explained that all of us could not sleep in that 1 room. The attendant then suggested another room on another floor for the other 3 people. Luckily my 2 kids are older, but i did bot ferl safe with them being on another floor. We did take the room and to get them settled. In the original room neither tv would work. No connection. Tried to call the front desk several times but no one ever picked up. Again my husband went to the front desk to tell them and was offered another room with working tv's. I husband went ti the room to see if they worked, but it was not a handicap accessible room. So we were bot able to move because they had no other one available. So no tv and no family time in the room. This was very disappointing. We were told we could talk to Mary the next morning. The next morning we asked to speak to Mary. Mary told us that she would investigate and give us a call. That was November 28th. Mary never called. I have called several times to speak to Mary and have still Dec.15th heard nothing. Refund!

When we arrived we checked in fine. Byt wgrn we got to the room it was bit what i reserved. I reserved a 2 queen wheelchair accessible roon with sofa bed. The room we were assigned was 1 queen bed. This eas rented for 3 adults and 2 children. This was not acceptable. My husband went to the front desk and was told that they had no more of ylrge room that was reserved. So in essence they gave away my paid room!! He eas rild there was nothing that he could do. My husband explained that all of us could not sleep in that 1 room. The attendant then suggested another room on another floor for the other 3 people. Luckily my 2 kids are older, but i did bot ferl safe with them being on another floor. We did take the room and to get them settled. In the original room neither tv would work. No connection. Tried to call the front desk several times but no one ever picked up. Again my husband went to the front desk to tell them and was offered another room with working tv's. I husband went ti the room to see if they worked, but it was not a handicap accessible room. So we were bot able to move because they had no other one available. So no tv and no family time in the room. This was very disappointing. We were told we could talk to Mary the next morning. The next morning we asked to speak to Mary. Mary told us that she would investigate and give us a call. That was November 28th. Mary never called. I have called several times to speak to Mary and have still Dec.15th heard nothing. Refund!

Very helpful

Very helpful

Good room

Good room

I don’t know if this is standard, but when I checked in, there was no reference of breakfast time or WiFi. When I got to my room, the sofa bed was open, all the drawers were open, the cabinet below the tv was open. It made me feel as if the room wasn’t ready. The TV was also on. As it turned out, all was fine. I went down later and asked about the breakfast start time, and nobody else came into the room even though it didn’t appear absolutely ready. All was fine.

I don’t know if this is standard, but when I checked in, there was no reference of breakfast time or WiFi. When I got to my room, the sofa bed was open, all the drawers were open, the cabinet below the tv was open. It made me feel as if the room wasn’t ready. The TV was also on. As it turned out, all was fine. I went down later and asked about the breakfast start time, and nobody else came into the room even though it didn’t appear absolutely ready. All was fine.

Place was super clean ! The breakfast had a ton of variety ! Bed was really comfortable ! And the space was large enough to enjoy a proper stay ! Friendly staff as well! Loved it! One of my top stays !

Place was super clean ! The breakfast had a ton of variety ! Bed was really comfortable ! And the space was large enough to enjoy a proper stay ! Friendly staff as well! Loved it! One of my top stays !

Good place

Good place

We always prefer to book home2suites. When I was already in the shower I realized the body wash gel was it

We always prefer to book home2suites. When I was already in the shower I realized the body wash gel was it

Everything, else excellent.

Everything, else excellent.

Staff was friendly and prompt with fulfilling requests

Staff was friendly and prompt with fulfilling requests

Room was clean, but not comfortable. Bed and pillows were very lumpy.

Room was clean, but not comfortable. Bed and pillows were very lumpy.

They didn’t clean our room for 4 days and was told they were busy with a high volume of occupancy. Also, just lack of mgmt oversight and care. Very disappointed…

They didn’t clean our room for 4 days and was told they were busy with a high volume of occupancy. Also, just lack of mgmt oversight and care. Very disappointed…

It was only an overnight. Overall the hotel was very clean from the lobby to the room. My first stay at Home2Suites and I would return and recommend

It was only an overnight. Overall the hotel was very clean from the lobby to the room. My first stay at Home2Suites and I would return and recommend

clean room and building

clean room and building

There was a kid running back & forth on the floor above us which made it very hard to get rest or sleep which was unacceptable.

There was a kid running back & forth on the floor above us which made it very hard to get rest or sleep which was unacceptable.

The hotel was clean, and staff friendly. However, hotel was overbooked, and they did not have the room I reserved available. My family of 5 was crammed into a room with not enough sleeping space and no cots or alternatives were offered.

The hotel was clean, and staff friendly. However, hotel was overbooked, and they did not have the room I reserved available. My family of 5 was crammed into a room with not enough sleeping space and no cots or alternatives were offered.

Yes, just didn’t like the $100 fee

Yes, just didn’t like the $100 fee

We stayed there for the many locations there to go shopping.

We stayed there for the many locations there to go shopping.

Very clean and well maintained. There was a fan in the bathroom which you don't always have which we really appreciated. The pool was beautiful but sadly we never had a chance to use it. We didn't eat breakfast, but it looked fine. Check in/out was quick and easy and staff were friendly.

Very clean and well maintained. There was a fan in the bathroom which you don't always have which we really appreciated. The pool was beautiful but sadly we never had a chance to use it. We didn't eat breakfast, but it looked fine. Check in/out was quick and easy and staff were friendly.

Great location. Spacious room.

Great location. Spacious room.

Yes

Yes

A lot more wrong but not allowing me to what I am typing

A lot more wrong but not allowing me to what I am typing

Clean and nice

Clean and nice

Ok

Ok

Room was clean and very well organized

Room was clean and very well organized

I recently stayed at this hotel and had a mixed experience. On the positive side, the room itself was very clean and smelled fresh upon arrival, which made settling in pleasant. The bathroom and sheets were spotless, and overall cleanliness in the room was impressive. However, I did notice a few gnats in the room, which was a bit annoying. While it didn’t ruin the stay, it’s something the hotel should address. The amenities and hallway areas were less appealing — they had a noticeable odor that detracted from the otherwise clean environment. It was one particular man that worked the late night shift that couldn’t seem to do anything right or answer any questions. For now, I’d say it’s decent for a short visit, especially if you prioritize a clean sleeping space.

I recently stayed at this hotel and had a mixed experience. On the positive side, the room itself was very clean and smelled fresh upon arrival, which made settling in pleasant. The bathroom and sheets were spotless, and overall cleanliness in the room was impressive. However, I did notice a few gnats in the room, which was a bit annoying. While it didn’t ruin the stay, it’s something the hotel should address. The amenities and hallway areas were less appealing — they had a noticeable odor that detracted from the otherwise clean environment. It was one particular man that worked the late night shift that couldn’t seem to do anything right or answer any questions. For now, I’d say it’s decent for a short visit, especially if you prioritize a clean sleeping space.

This was a conveniently located hotel if you want to be close to shopping at Potomac Mills/Ikea. The hotel itself was overall great. The guy who checked us in the evening of 10/24 was awesome. He had a great personality and went out of his way to make sure everyone was taken care of. The only negative I would list is the breakfast. The breakfast area was not stocked either morning we came down so the options that should have been provided were not. I would stay here again.

This was a conveniently located hotel if you want to be close to shopping at Potomac Mills/Ikea. The hotel itself was overall great. The guy who checked us in the evening of 10/24 was awesome. He had a great personality and went out of his way to make sure everyone was taken care of. The only negative I would list is the breakfast. The breakfast area was not stocked either morning we came down so the options that should have been provided were not. I would stay here again.

Very nice check me young man. Very helpful and friendly.

Very nice check me young man. Very helpful and friendly.

Always easy staying at this location

Always easy staying at this location

Stair way was pretty dirty

Stair way was pretty dirty

Overall a nice stay. We appreciated the little kitchen and the fridge.

Overall a nice stay. We appreciated the little kitchen and the fridge.

Was great

Was great

Staff was friendly, room was very clean and spacious and close to the mall

Staff was friendly, room was very clean and spacious and close to the mall

Great

Great

Everything was very nice and the staff was amazing.

Everything was very nice and the staff was amazing.

.

.

Great place to stay

Great place to stay

Big rooms but the area around the hotel seems Industrial.

Big rooms but the area around the hotel seems Industrial.

Walking in the hotel, it looked modern. They had ample charging stations. The room was very nice. It was quite large compared to other hotels we stayed in. Water pressure to the shower was low, but still nice. Noticed the shampoo container hook was coming out of the wall. Like that it has a decent size refrigerator and microwave, plus dishes and silverware to use if we had leftovers from restaurants. Breakfast was okay for a quick meal, but I’ve had better. Also had a sofa and ottoman table which was also nice. Enough drawers to store our clothes. Nice large TV that had more channels than the other hotel we usually stay at. All in all, I was impressed and will stay there again.

Walking in the hotel, it looked modern. They had ample charging stations. The room was very nice. It was quite large compared to other hotels we stayed in. Water pressure to the shower was low, but still nice. Noticed the shampoo container hook was coming out of the wall. Like that it has a decent size refrigerator and microwave, plus dishes and silverware to use if we had leftovers from restaurants. Breakfast was okay for a quick meal, but I’ve had better. Also had a sofa and ottoman table which was also nice. Enough drawers to store our clothes. Nice large TV that had more channels than the other hotel we usually stay at. All in all, I was impressed and will stay there again.

The sofa and coffee rable in the room were old and looked dirty.

The sofa and coffee rable in the room were old and looked dirty.

Only there for two days. So it was sufficient for the time I was there

Only there for two days. So it was sufficient for the time I was there

I enjoy my stayed.

I enjoy my stayed.

Like—— front desks very nice and informative.

Like—— front desks very nice and informative.

Place was OK. Breakfast wasn’t fresh.

Place was OK. Breakfast wasn’t fresh.

The beds were very uncomfortable, especially the sofabed. The room was noisy. You could hear through the walls and ceiling. The handicap, roll in shower allowed water to flow out the door and soak the bedroom carpet. Very poor design. The property was clean and safe and all the staff was great.

The beds were very uncomfortable, especially the sofabed. The room was noisy. You could hear through the walls and ceiling. The handicap, roll in shower allowed water to flow out the door and soak the bedroom carpet. Very poor design. The property was clean and safe and all the staff was great.

Breakfast is adequate. Would prefer hot scrambled eggs instead of pancake like pieces of egg; love the hard boiled eggs; Maybe add some yogurt. But the current breakfast is overall good. Good choices of cereal, and chance to make pancakes. Good choice of juices. Staff is very couteous. Soffie who check us in was outstanding. I do not know her official title, but she is good management material.

Extremely clean, well kept grounds. Rooms in excellent condition, staff very friendly

We loved the pool area

Clean rooms, perfect location.

We

The hotel was horrible. The parking lot was infested with bees and waterbugs. The walkways smelled like wet dogs and weed. The elevators were dirty. My hotel room was ok, but the bathroom sink stopper was loose and did not work. Also the bathroom light was dim and stopped working. There was a lot of noise with a party under my room and barking dogs. There are a lot of homeless people living in the hotel and parking lot. I did not feel safe and checked out early.

The noise the first 2 nights was horrible. The bed was so uncomfortable I had to go to the Chiropractor on Saturday. Staff was nice but the other guest made it a horrible experience.

I really liked the room and excellent service.

This the best. Staff are very professional, kind, respectful. The room are very clean and the house maids keeps it that way.

They offer daily housekeeping but it is not true. I stood there for 5 nights and they never came to switch out towels, take out garbage, or any cleaning of any sorts. I called down each day after the second day asking if they can come and clean the room and switch out towels and was told they would but never showed up. When I would call back in the afternoon I was told housekeeping went home. I would have to go to the front desk to get new towels or toiletries. Everyone was leaving their garbage and used towels in the hallways outside their doors.

The property was beautiful the only problem I have is it’s pet friendly and i was woken up at 6:15 am by barking I fill that hotel should have a section of the hotel with pets other than that I can’t complain

The property was well-maintained, well-staffed, had sufficient parking, comfortable beds, clean rooms, clean common spaces, good breakfast options, great gym equipment, smooth check-in / check-out, etc. Highly recommend.

Parking was a little odd and not really very ADA friendly unless you are there early in the day. Very comfy beds, good water pressure, yummy breakfast and great location for visiting the DC area.

I booked a room with a bath tub specifically and when I got there they said there were none available for my entire stay. The hotel is decently clean, but I understand there are pets so it’s harder to keep clean and smelling nice. There was only one staff member at check in, so I had to wait 15 mins or so just to check in. The sink clogged and they said maintenance will fix it, but they never came during the 4 night stay.

Nice room

Great little getaway. Enjoyed the hotel and amenities. Pool was clean, but freezing cold. 10/10

Great stay. No hand soap in bathroom in my room. That was the only issue.

Great location for attending my daughters wedding

Will stay again

They yreayed us well and fixed any issues we may have had

Rashid at the dront desk was very helpful and Martha with thr breakfast each morinf was super sweet!

My ONLY suggestion is to keep the pets on the lower floor. No one wants to smell pet cleaning supplies throughout the hotel in the mornings.

Overall a nice place to stay

Pool was not clean 😔

Elevator was broke. Stains on the sofa 8n the room.

Staff told everyone to stay inside during a fire alarm going off. It was weird. He was probably the one that set it off.

Stay was good

Stayed for 6 nights they have posted in the room they would clean/ make the beds every other day. They cleaned our room on the day before we checked out. I said something to them about cleaning our room and they said I had to request it the morning of. I had to ask for clean towels. The beds were very uncomfortable, felt like they were worn out. They do have a laundry room but do not keep quarters so you can get change to do your laundry. Charge 4.00 for 1 box of soap for the washer. I feel that is a little outrages.

Had a noisy neighbor and Front Desk helped quiet them.

I arrived a few minute before 3 pm, the listed check in time, and was told my room was not ready because it still had to be cleaned, and that I would have to wait at least another hour. After already driving 2 hours with a child this was not ideal. Then when I did finally check in, I was told I had to pay a $100 “incidental fee”, which I have never had to do with another hotel. This was something that should be listed when you reserve a room there because not everyone has that extra money for them to just hold. There were no towels at the pool, you had to go back to the front desk to ask for them. And, our room was reserved for 4 people, 2 adults and 2 children, and there were only 2 towels in the room. When we returned to the front desk to ask for towels for our room, we were told there were no towels and we would have to wait until the next day. UNACCEPTABLE! The breakfast was just ok. The positives were that the room was clean, beds were comfortable and great sized fridge. I probably would choose a different hotel next year.

Fast check in

Wish you had regular scrambled eggs.

Good

Very nice place. Affordable.

Very nice esp being it was last night

It was a great stay with nothing to complain about.

This property was a last minute booking when we needed one night stay. The room was technically “clean” but there were stains on the carpet, the couch was patched with extra fabric, the sides of the bed were scratched up from pets. The shower had mold everywhere. We found personal lubricant and an old candy toy by the bed. The window looked out onto a junkyard and a dog boarding. The breakfast wasn’t even continental, it was so limited and the food they did have looked gross and microwaved.

The staff was courteous, professional and friendly. Overall, the property was very clean and well-maintained. The mall is only a block away, as well as many restaurants. In fact, a few are within walking distance. The reason I gave it a 4 instead of 5 was due to the vent in the bathroom. It's made of metal and made a clanking noise all night. I believe it was caused by the wind. Since I am a light sleeper, it was very annoying.

It was just ok.

It was what we needed for the night

Did not get to use the pool but it looked welcoming. Breakfast was only sub par, not the best we’ve at Home2. There’s parking in a parking garage around back but the only parking close to entrance is handicap. I liked that they had snacks you could buy not out of a machine. We will probably not be in the area again but if so we would stay there again.

Nothing terrible but just not really nice. It needs updating, especially the technology aspect. Only one USB connection in room.

My stay was wonderful. Convenient location near shopping food, entertainment, etc. Will come back in the near future.

We chose this hotel because it had an indoor pool and we were traveling with our young children...we were very surprised to find that it wasn't heated and it was FREEZING! The breakfast was yummy but the gentleman at the front desk was SO rude!!! For the price we paid, we were very disappointed.

Pool was way to cold, housekeeping forgot about us for 3 days, back door didn't work. People were vaping in the dying area and no one said anything

Need more pillows

We had a suite. Our room wasn’t clean. Sofa bed wasn’t in good condition. It’s in the nice area though, lots of food and shopping options.

Nice

I booked on Expedia a week before my trip, the day of check in at 5am they took the money out of our account for the stay, perfect we don’t have to worry about paying when we get there. When I got there and checked in they charged my card for the total amount again! So over $400 out of our account for a 2 night stay. And still no resolution.

Was excellent

This is our second time staying at this hotel and was not as happy with it. Last time we felt valued and the room was very nice. This time the room had a smell to it, the bed had no suport and felt like an old mattress. Also the shower door didnt stay closed all the way. As for checkong in and out this time it was more of a feeling you were bothering them then like they wanted to help you and value you. Last time the girl was amazing with checking you in and answering all your questions. I hope if we return there next time it will fell more like a nice place to stay instead of a cheap motel.

In the future, I will call the location directly (unfortunately I cannot depend on IDC’s to deliver good information in the reviews) to ask for specifics. Hilton is a good brand overall and we will always book with them, but I would definitely be leery of this particular location.

😊

Would prefer having clean towels, washclothes, along with the bed being made and the room being made more tidy, provided nightly (without asking).

I like the size of the room, however the bed was a little small.

Everything about the stay was good except the pool. While they did have the indoor pool as advertised, it was not heated and was VERY cold. So cold, my children didn't swim. We chose this hotel because of the indoor pool. We came back from a day of sightseeing, excited to swim but could not.

Close to restaurants and things to do however there was a dog barking half the night into early hours. Our roon 501 didnt have hot water. Luke warm at best. Told front desk and the girl said she will talk with her manager.

Odd smell in our room and our sons. Smelled like sulfur or rotten eggs. Was truly disappointed at the water pressure and the hot water was only warm. Could have been cleaner. Hair in the shower and stuck on the towels.

No conditioner, no hair dryer, the worst shower and facilities in all Home2 Suites! Can you believe you’ll have to experience static electricity when sleeping in the bed during the whole night??? Also they have an unreasonable high charge for the pets at the front desk. Never stay in this hotel!

Thank you

Room size was good, but poor and unfriendly service

We chose this property over other hotels in the are because it advertised a swimming pool however the pool was not heated. With outside temperatures of 30 degrees a swimming pool with cold water was not appealing. The room no usb available to charge our phones and there was no smart TV to watch our apps.

place was very clean. needs more luggage carts though

Parking was horrible and the outside is a hot mess nothing nice to look at. Ur in between junkyards and brush. Staff will not ask ppl to leave for smoking pot and doing swigs outside when told. Also when told to ask the ppl upstairs that have kids to stop jumping all night to early morning it got ignored. Worst time I had in Virginia and do not recommend staying here. Was bothered for maintenance to replace lights over bed while we were there as well. Also house keeping don’t knock they just barge in. Breakfast was a huge big shame. For the price u pay and breakfast wasn’t anything like they say it is it’s a shame. Also to charge a ridiculous price for pets is crazy and they have no where for them to go potty except upfront in a full bed of poop. Ppl aren’t made to pick up after their pets. Horrible stay

The floors are super thin and can hear every movement. You can hear everyone around you walking or dropping things. We had the people below us call and complain about us and it was bc my kids were walking and dropped their phones a couple times. The beds were horribly uncomfortable. I woke up both mornings very stiff. It smelt of marijuana which causes my daughter to cough and sneeze. The staff was really nice however.

Front desk staff was excellent.

I love that they have a reasonable pet policy.

It’s the dirtiest Home2 I’ve ever stayed in. Our room was not clean and had no chair. Bathroom had hairs on walls. Housekeeping very unprofessional and rude. Lobby coffee counter was terrible mess and dirty. Outdoor patio just trash.

Nice. Convenient. Few and distant walking areas nearby.

Lamp by bed broken and hanging down, drain plug not working in sink, body wash empty, dog day care outside the window with dogs barking early every morning. Morning breakfast weak. Super old bananas and apples with bruises. Cheap Jimmy Dean ( or whatever brand) prepackaged breakfast things.

I would recommend this hotel and would stay again in the future.

👍

My only complaint it was very warm, especially the breakfast area.

We have stayed here a half a dozen times and the room we usually get is incredibly spacious, with a full kitchen and this time the beds were quite comfortable. excellent stay for the money!

A unica coisa que deixou a desejar foi a cozinha nao ter fogao, nao me atentei a esse detalhe, so te microondas, acho até desperdício uma cozinha daquela nao ter fogao pequeno! Mas ok 😅, quarto limpo e aconchegante, banheiro limpo, agua quente ! Cafe da manha é bom! Nao e maravilhoso, é bom! Ficaria de novo se precisar! E ficar por poucos dias, pq nao tem fogao 😅😅😅

Great quick overnight trip. Hotel was very clean and staff was accommodating. Convenient location right off of 95. Would stay here again

The only thing I liked about this place was the room. I had many dislikes about this place. One thing that bothered me was the set up of the building was strange. There was no close parking spaces when checking in. I had to walk aways to the front entrance. Another thing was that there was no luggage carts available after checking in. Another thing was the pet area was tiny.

Much better experience here than the HIExpress across the road on my previous trip. Staff? 10/10!!! Breakfast? 8/10. Room. 8/10. Nice. Clean. Great shower. But a lot of bleed over noise from the surrounding rooms including TV at 3:00 am. I’d stay here again. Walking distance to some great restaurants.

Stopped for the night part of a long trip

Property was clean and staff was pol

The room and bathroom was clean and the staff very pleasant.

This is a place that feels like home, love this hotel

I love the way they treat me at the front desk & the place is clean

Nice place for family

Everything