Hampton Inn Wilmington - University Area/Smith Creek Station
About Hampton Inn Wilmington - University Area/Smith Creek Station
This hotel is located 2 miles from the University of North Carolina-Wilmington and 3.7 miles from Airlie Gardens. It features an outdoor pool and spacious rooms with a 32-inch flat-screen TV. Free access to the gym and business center is provided to all guests of the Hampton Inn Wilmington University Area. Laundry facilities and free parking are also available. A daily buffet breakfast is served each morning for hotel guests. Snacks and beverages can be purchased 24/7 at the on-site Suite Shop. Free Wi-Fi and free cable are standard in every room at the Wilmington University Area Hampton Inn. Decorated with white linens and carpeted floors, all rooms include a coffee maker and work desk. Wilmington International Airport is 5.5 miles from the hotel. Wrightsville Beach is just 10 minutes away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally received positive reviews for its cleanliness, comfortable rooms, and friendly staff. The complimentary breakfast was also frequently praised. However, some guests had issues with the front desk staff, noise, and outdated facilities.
- Cleanliness
- Comfortable rooms
- Front desk staff not always welcoming
- Noise issues in some rooms
- 3/5
Wasn’t as clean either- looked like a quick Job.
- 4/5
Check in was quick and easy, Emma was great. Check out was too and Annie B. was very friendly. Breakfast was typical, Hampton Inn used to be a step above their competitors but not so much now. Parking was always close to the door. Quiet location.
- 5/5
My stay was great. The staff were very friendly and work to accommodate anything that we needed. The rooms were very clean and spacious. The setup is very good with King and a foldout couch. The room even had a separate sink and kitchen area. The room could really accommodate a very large families if you bring a couple blow up mattresses.
- 5/5
A great find. Well located with easy parking. A very friendly and helpful staff. Obviously a well maintained facility with a great breakfast. Really couldn’t ask for more. We will be back on our next trip to Wilmington.
- 5/5
Very pleased with our stay. The staff was very helpful and friendly. Our room was clean and comfortable. We will definitely stay here again when we’re in the area.
- 5/5
Nice clean room, friendly staff, overall a great stay
- 4/5
Everything was clean and fresh! Loved the outside sitting area. Breakfast was a large variety of goodness. Definitely will stay again
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
.
- 2/5
Pretty run down and evidently not properly cleaned by house keeping
- 4.5/5
It has everything that we need to feel comfortable from the friendly courteous staffs to great breakfast. I found the shower was still dirty. There was a grime looked like maybe squirt of probably a conditioner or shampoo left over from the previous stay.
- 4.5/5
I found the shower was still dirty. There was a grime looked like maybe squirt of probably a conditioner or shampoo left over from the previous stay.
- 5/5
Can’t think of anything not to like about this hotel
- 4.5/5
The air conditioner/ heater in our room 320 was so loud when it turned on I practically jumped out of a deep sleep and killed myself trying to get away from it. This happened EVERY TIME it turned on. EVERY NIGHT.
- 4/5
Didn’t give me the correct request even after messaging property 2 months in advance. After all of my stays this IS the first time this has happened. Still great place to stay and would stay here again.
- 4/5
Staff and location of hotel Didn’t give me the correct request even after messaging property 2 months in advance. After all of my stays this IS the first time this has happened. Still great place to stay and would stay here again.
- 4.5/5
Location, friendliness of staff The only thing I did Not like was the shower head in the bathroom. THEY NEED TO BE CHANGED OUT. No water pressure regardless of the setting.
- 4.5/5
Location, friendliness of staff The only thing I did Not like was the shower head in the bathroom. THEY NEED TO BE CHANGED OUT. No water pressure regardless of the setting.
- 5/5
I do a lot of research before planning any trip, and this stay exceeded my expectations. No wonder the reviews were so good!!! The beds were comfortable, the amenities were just right, the breakfast was outstanding, and the customer service was amazing. If we are ever in the area again, we will stay at this hotel.
- 5/5
Exceptional
- 5/5
The food was great, such a choice of different varieties. (Eggs, sausage, toast, biscuits and gravy and much more) The pillows could have been firmer.
- 5/5
The food was great, such a choice of different varieties. (Eggs, sausage, toast, biscuits and gravy and much more) The pillows could have been firmer.
- 4.5/5
Superb
- 5/5
Loved the breakfast at our Hampton Inn as expected. It's one of the reasons we prefer it along with clean room and bathroom.
- 5/5
The breakfast bar included with the room rate was excellent. It had extensive hot and continental items. The lady running it was very nice and helpful.
- 5/5
Everything was excellent.
- 5/5
Room and staff were top notch.
- 5/5
We stayed at this Hampton Inn because of going on a college tour with my granddaughter. It was easy to get to and very close to the campus. The staff were very friendly and helpful. The room was clean and the beds were very comfortable. We went to their breakfast in the morning and I was very impressed with their selections and the staff helping with the kitchen was very friendly and checked on us to make sure we had everything we needed. Due to our limited time we didn’t get to use any of the amenities but overall I would definitely recommend this hotel to anyone staying in the Wilmington area.
- 4/5
The room was clean, breakfast was good, parking was easy, there is an outdoor pool available, and there are many easy food and shopping options nearby. The only thing that could use updating is the bathroom. Overall good value.
- 5/5
Exceptional
- 3/5
The staff was friendly and accommodating and there was free parking. The room was dirty. The carpet was filthy. Specifically, there was a large crusty spot on the carpet in front of the tv. The bathtub had hair on the walls.
- 3/5
The staff was friendly and accommodating and there was free parking. The room was dirty. The carpet was filthy. Specifically, there was a large crusty spot on the carpet in front of the tv. The bathtub had hair on the walls.
- 4.5/5
Superb
- 5/5
Great, quiet place.
- 4/5
very nice people at the front and in breakfast area
- 4/5
very nice people at the...
- 5/5
The hotel was very nice.
- 5/5
The hotel was very nice.
- 5/5
Very clean and hospitable
- 5/5
Every thing was nice foor was good for a bufett over all very happy with this property
- 5/5
Nice
- 4/5
As a gluten free eater (not celiac, but GF for other health reasons, I was happy to see plain oatmeal as a breakfast option. I was able to add my own maple syrup and it worked.
- 2/5
Location, friendly staff Beds uncomfortable. Sheets and blankets did not even fit over the beds. Small rooms- 2 Queen room should have a lounge chair and a table. No fresh water in lobby. Every other day cleaning is terrible. At least make the beds, empty the tiny teach cans and tidy the room
- 2/5
Location, friendly staff Beds uncomfortable. Sheets and blankets did not even fit over the beds. Small rooms- 2 Queen room should have a lounge chair and a table. No fresh water in lobby. Every other day cleaning is terrible. At least make the beds, empty the tiny teach cans and tidy the room
- 5/5
Exceptional
- 5/5
The staff was so helpful and kind. Room was comfortable and clean
- 5/5
The staff was so helpful and kind. Room was comfortable and clean
- 4.5/5
Breakfast was good nothing
- 4.5/5
nothing
- 5/5
Nice location, but far away from Beach and Downtown
- 5/5
Unfortunately I do not remember her name bc it’s been a week, but the lady that checked us in, was AMAZING!! She went above & beyond to take care of us! Can’t say enough about her.
- 5/5
Stayed here for 3 nights and everything was perfect!!!
- 5/5
Stayed here for 3 nights and everything was perfect!!!
- 4/5
Nice place
- 4/5
Nice place
- 5/5
The front desk was very welcoming, the rooms were clean, and the hotel was very quiet.
- 5/5
The front desk was very welcoming, the rooms were clean, and the hotel was very quiet.
- 5/5
The staff was very friendly. The facility had tons of amenities which were all clean. It was a lovely experience for us and our dog!
- 4/5
Location was perfect for our UNCW tour.
- 4/5
Location was perfect for our UNCW tour.
- 5/5
Would stay again.
- 5/5
Would stay again.
- 5/5
Nice easy check in, clean room comfortable beds and a solid breakfast with good coffee.
- 5/5
Nice easy check in, clean room comfortable beds and a solid breakfast with good coffee.
- 5/5
The room was nice; water pressure in the shower was excellent! The breakfast was WONDERFUL! Would definitely stay there again.
- 5/5
The room was nice; water pressure in the shower was excellent! The breakfast was WONDERFUL! Would definitely stay there again.
- 5/5
Room had one very small problem and they fixed it right away and was very clean.
- 5/5
Room had one very small problem and they fixed it right away and was very clean.
- 5/5
The front desk staff. Very positive and professional. Always a kind word and smiles.
- 5/5
The front desk staff. Very positive and professional. Always a kind word and smiles.
- 5/5
Everything about this place is great. From the time you check in to the time you check out the staff is always ready to help you if you need anything and always greating with a smile. R
- 5/5
Everything about this place is great. From the time you check in to the time you check out the staff is always ready to help you if you need anything and always greating with a smile. R
- 3/5
Staff were great. They breakfast was awesome. The room was not cleaned properly. There were dental floss sticks in the bathroom under the cabinet and on the floor in the near the TV. The refrigerator was making a awful hum. We unplugged it so we could sleep.
- 4/5
Breakfast was great. The tv didn’t work.
- 5/5
Room was nice and clean, breakfast was good both days with several options and different stuff both days
- 5/5
Room was nice and clean, breakfast was good both days with several options and different stuff both days
- 3/5
Good service and breakfast. The room had a bad smell; they need to improve the cleaning, and the fire pit was out of gas.
- 3/5
Good service and breakfast. The room had a bad smell; they need to improve the cleaning, and the fire pit was out of gas.
- 4/5
I had a good experience. This was a mid range hotel. The staff were welcoming, professional, and friendly. The room could use updating but was clean. Bed was comfortable. The highlight was the included breakfast and coffee. It was surprisingly very good. I would stay there again
- 4/5
I had a good experience. This was a mid range hotel. The staff were welcoming, professional, and friendly. The room could use updating but was clean. Bed was comfortable. The highlight was the included breakfast and coffee. It was surprisingly very good. I would stay there again
- 5/5
Fast and easy check in, breakfast was good with cold and hot options and the room was clean and beds were comfortable.
- 5/5
Fast and easy check in, breakfast was good with cold and hot options and the room was clean and beds were comfortable.
- 4/5
Bathrooms were old but clean, but the staff was very friendly and the main room was very clean.
- 4/5
Bathrooms were old but clean, but the staff was very friendly and the main room was very clean.
- 5/5
Good food. Clean. Comfy bed.
- 5/5
Good food. Clean. Comfy bed.
- 4.5/5
Breakfast was ok, could have had a couple more options. Everything was good except the breakfast options. No biscuits & regular sausage.
- 5/5
Very good- good variety Everything was fine
- 4/5
I like the room, the free parking, the location was great and Continental breakfast was good. The only thing was there was a weird smell when the heat would turn on.
- 4/5
I like the room, the free parking, the location was great and Continental breakfast was good. The only thing was there was a weird smell when the heat would turn on.
- 5/5
good
- 5/5
good
- 5/5
Didn't get to eat breakfast but the selections looked good. the dining area seemed especially nice. Really can't think of anything. We were there for a very quick visit and only spent the one night.
- 5/5
Great location, noce rooms, friendly staff.
- 5/5
Great location, noce rooms, friendly staff.
- 5/5
Price value and quality
- 5/5
Price value and quality
- 5/5
Very clean and comfortable. Excellent breakfast selection. Easy check in.
- 5/5
Very clean and comfortable. Excellent breakfast selection. Easy check in.
- 5/5
Everything was great. Till I Checked out and was told I could have saved Over $100.00 if I had of booked through Hampton Inn instead of Expedia. So Expedia made Over $100.00. I though they advertised to be cheaper. Not So
- 5/5
Everything was great. Till I Checked out and was told I could have saved Over $100.00 if I had of booked through Hampton Inn instead of Expedia. So Expedia made Over $100.00. I though they advertised to be cheaper. Not So
- 5/5
beautiful hotel. great breakfast
- 5/5
beautiful hotel. great breakfast
- 4/5
Staff were friendly and helpful. Room was clean but housekeeping cleaned only on the second night of my three day stay. Breakfast was minimal, plenty of coffee, teas, etc. Oatmeal and the usual waffle maker.
- 4/5
Staff were friendly and helpful. Room was clean but housekeeping cleaned only on the second night of my three day stay. Breakfast was minimal, plenty of coffee, teas, etc. Oatmeal and the usual waffle maker.
- 5/5
From the first step I took into the lobby, the stay was perfect. Staff was friendly and acted as though they knew me. The lobby, breakfast area, halls and rooms were spotless. Every staff member I encounter from the front desk, housekeeping, maintenance and breakfast staff were friendly and happy. Any time I visit Wilmington from now on, this is where I’ll be staying
- 5/5
From the first step I took into the lobby, the stay was perfect. Staff was friendly and acted as though they knew me. The lobby, breakfast area, halls and rooms were spotless. Every staff member I encounter from the front desk, housekeeping, maintenance and breakfast staff were friendly and happy. Any time I visit Wilmington from now on, this is where I’ll be staying
- 5/5
The channel selection on the TV was hard to work.
- 5/5
The channel selection on the TV was hard to work.
- 5/5
Nice place. Friendly people. Breakast was sufficient. No problems.
- 5/5
Nice place. Friendly people. Breakast was sufficient. No problems.
- 5/5
From the moment we arrived, the check-in process was smooth and effortless. The front desk team greeted us with genuine warmth and hospitality that set the perfect tone for our stay. We're already planning our return visit!
- 5/5
From the moment we arrived, the check-in process was smooth and effortless. The front desk team greeted us with genuine warmth and hospitality that set the perfect tone for our stay. We're already planning our return visit!
- 5/5
Clean room, quiet, staff friendly, cookies a plus
- 5/5
Clean room, quiet, staff friendly, cookies a plus
- 3/5
Receptionists were nice. I called this property before going to Expedia and was told there were no rooms available for Saturday night. Fortunately, I was able to book through Expedia. On check-in I found out there were still 12 rooms available.
- 3/5
Receptionists were nice. I called this property before going to Expedia and was told there were no rooms available for Saturday night. Fortunately, I was able to book through Expedia. On check-in I found out there were still 12 rooms available.
- 5/5
Customer service was excellent. Rooms were clean & comfy. Reception texted to make sure everything was satisfactory. I No complaints or concerns to offer at this time. Thank u again.
- 4/5
Very clean and comfortable accommodation. Breakfast bar area clean and food ok.
- 4/5
Very clean and comfortable accommodation. Breakfast bar area clean and food ok.
- 5/5
The staff was the best part they were so friendly. The continental breakfast was great and I loved the out door seating area. Highly recommend this place!
- 5/5
The staff was the best part they were so friendly. The continental breakfast was great and I loved the out door seating area. Highly recommend this place!
- 4/5
1
- 4/5
1
- 5/5
Clean rooms, nice central location. Very quiet
- 5/5
Clean rooms, nice central location. Very quiet
- 2/5
Horrible sleep- between the fridge making crazy noises and the A/C coming on and off all night,
- 2/5
Horrible sleep- between the fridge making crazy noises and the A/C coming on and off all night,
- 5/5
Staff was very friendly and helpful. Bathroom floors were somewhat sticky, but overall the room was clean. The complimentary breakfast was tasty with lots of options.
- 5/5
Staff was very friendly and helpful. Bathroom floors were somewhat sticky, but overall the room was clean. The complimentary breakfast was tasty with lots of options.
- 5/5
Clean room, staff was very nice, breakfast was yummy
- 5/5
Clean room, staff was very nice, breakfast was yummy
- 5/5
This place was awesome, will come back to it again....
- 5/5
This place was awesome, will come back to it again....
- 5/5
The people were so friendly and helpful! Anytime we needed anything they were happy to help! Nothing everything was great!
- 5/5
You can’t beat perfection and everything was unbeatable
- 5/5
You can’t beat perfection and everything was unbeatable
- 5/5
Really lovely hotel. Amazing staff from the front desk to housekeeping and the breakfast staff. Everyone was friendly, helpful, and always providing a smile to the guests. The breakfast was better than other hotels at double the price. This is the best value in Wilmington, and it's not even close. We are building a home in Wilmington and will always stay at this hotel until our house in completed,
- 5/5
Really lovely hotel. Amazing staff from the front desk to housekeeping and the breakfast staff. Everyone was friendly, helpful, and always providing a smile to the guests. The breakfast was better than other hotels at double the price. This is the best value in Wilmington, and it's not even close. We are building a home in Wilmington and will always stay at this hotel until our house in completed,
- 1/5
My room smell musky only to find out the fridge leaked on the carpet. They moved me to another room the next morning. The new room toilet flush handle was broke. I had to take the lid off to flush it the rest of my stay. It is a old hotel, but they are not putting money into upkeep. If I could get my money back I would.
- 1/5
My room smell musky only to find out the fridge leaked on the carpet. They moved me to another room the next morning. The new room toilet flush handle was broke. I had to take the lid off to flush it the rest of my stay. It is a old hotel, but they are not putting money into upkeep. If I could get my money back I would.
- 5/5
Our blinds don’t work so we feel a little exposed at night. Not worth moving to a different room and we did not alert the front desk.
- 5/5
Our blinds don’t work so we feel a little exposed at night. Not worth moving to a different room and we did not alert the front desk.
- 5/5
Hands down best included breakfast we've had. Staff was so helpful, brought back a late dinner and forgot forks! They kindly showed me where I could grab some. We brought our dog with us. All staff had a smile whenever they saw her. We will be back!
- 5/5
Hands down best included breakfast we've had. Staff was so helpful, brought back a late dinner and forgot forks! They kindly showed me where I could grab some. We brought our dog with us. All staff had a smile whenever they saw her. We will be back!
- 4.5/5
Everything was excellent.
- 5/5
The hotel staff was friendly and helpful. The hotel was clean and well kept.
- 5/5
The hotel staff was friendly and helpful. The hotel was clean and well kept.
- 4/5
Really enjoyed the outdoor seating area, great for an evening night cap
- 4/5
Really enjoyed the outdoor seating area, great for an evening night cap
- 5/5
Superb Hotel, Well Managed and Equipped.
- 5/5
Superb Hotel, Well Managed and Equipped.
- 5/5
Well maintained. Staff was very nice and breakfast was excellent
- 5/5
Well maintained. Staff was very nice and breakfast was excellent
- 4/5
Good location with easy highway access
- 4/5
Good location with easy highway access
- 5/5
THE STAFF IS VERY KIND AND PROFESSIONAL!
- 5/5
THE STAFF IS VERY KIND AND PROFESSIONAL!
- 4/5
The staff were welcoming and efficient. the room appeared to be clean but when I turned down the comforter there were several blood stains. not good, also the 1rst bed is waaay worn out, if you get too close to the edge it buckles.
- 4/5
The staff were welcoming and efficient. the room appeared to be clean but when I turned down the comforter there were several blood stains. not good, also the 1rst bed is waaay worn out, if you get too close to the edge it buckles.
- 3/5
Okay for a basic family vacation. Nothing stood out good or bad.
- 3/5
Okay for a basic family vacation. Nothing stood out good or bad.
- 5/5
Staff was super friendly and professional. Breakfast was great the lounge area had a great ambiance and good setting. Didn't have enough tome to check out the pool area but did look around the corner and it looked just as good very clean and nice outdoor seating
- 5/5
Staff was super friendly and professional. Breakfast was great the lounge area had a great ambiance and good setting. Didn't have enough tome to check out the pool area but did look around the corner and it looked just as good very clean and nice outdoor seating
- 4/5
Friendly staff and sage environment.
- 4/5
Friendly staff and sage environment.
- 1/5
My water didn’t run hot, someone was banging on the wall constantly, I called the front desk to complain and the staff said there was nothing they could do and hung up. I am very disappointed in my stay.
- 1/5
My water didn’t run hot, someone was banging on the wall constantly, I called the front desk to complain and the staff said there was nothing they could do and hung up. I am very disappointed in my stay.
- 4/5
The bar was closed both nights due to not having staff show up to work…during the Memorial Day weekend. There was a dog that pooped on the carpet and the floor on the second floor. They were overbooked, however the customer service was outstanding and their rooms were very clean and updated. My bad experience was a one off… if it wasn’t for that it would have been a perfect stay.
- 4/5
The bar was closed both nights due to not having staff show up to work…during the Memorial Day weekend. There was a dog that pooped on the carpet and the floor on the second floor. They were overbooked, however the customer service was outstanding and their rooms were very clean and updated. My bad experience was a one off… if it wasn’t for that it would have been a perfect stay.
- 4/5
It was nice; love that the shampoo/conditioner/body wash/lotion were all attached to the wall in dispenser. A much more environmentally friendly way of doing things. However, I was disappointed in that there weren’t phone/USB charging/outlets. Many other hotels have these and it’s really convenient.
- 4/5
It was nice; love that the shampoo/conditioner/body wash/lotion were all attached to the wall in dispenser. A much more environmentally friendly way of doing things. However, I was disappointed in that there weren’t phone/USB charging/outlets. Many other hotels have these and it’s really convenient.
- 5/5
The property was just fine, very manicured, lawns and shrubbery. The front desk staff was very helpful and I visited the bar to find a bartender that was excellent. I had a great time and recommend her services with your company in the future. I will be back.
- 5/5
The property was just fine, very manicured, lawns and shrubbery. The front desk staff was very helpful and I visited the bar to find a bartender that was excellent. I had a great time and recommend her services with your company in the future. I will be back.
- 5/5
Very nice look and good condition
- 5/5
Very nice look and good condition
- 5/5
Nice and clean. First time staying here and I would for sure stay again. I used to stay at another hotel when in the area and they had a pest problem. That is why I changed to the Hampton Inn in Wilmington and I am very happy that I did.
- 5/5
Nice and clean. First time staying here and I would for sure stay again. I used to stay at another hotel when in the area and they had a pest problem. That is why I changed to the Hampton Inn in Wilmington and I am very happy that I did.
- 5/5
Will stay here again on a return trip. Front desk was friendly and helpful.
- 5/5
Will stay here again on a return trip. Front desk was friendly and helpful.
- 5/5
Easy, quick check in!! Bathroom could use some updating but clean and functional
- 5/5
Easy, quick check in!! Bathroom could use some updating but clean and functional
- 5/5
This was the perfect location for us since we were taking a weekend class around the corner. Overall we had a great experience here!!!
- 5/5
This was the perfect location for us since we were taking a weekend class around the corner. Overall we had a great experience here!!!
- 3/5
Shelf for towels directly above grab bar, making it unusable. Light switches on most lamps unreachable. Coffee maker on top shelf of a cabinet and unreachable as well. Bed height was good - not too high. Had very few towels.
- 3/5
Shelf for towels directly above grab bar, making it unusable. Light switches on most lamps unreachable. Coffee maker on top shelf of a cabinet and unreachable as well. Bed height was good - not too high. Had very few towels.
- 2/5
Screaming fight in the middle of the night in nearby room. Dirty bathroom w moldy ceiling.
- 2/5
Screaming fight in the middle of the night in nearby room. Dirty bathroom w moldy ceiling.
- 4/5
The stay was just fine. I do wish it had been a little updated. It was a little over-priced for the condition. It was mostly clean, however. Probably could've been a little cleaner. Otherwise the staff was nice and the location was good. The breakfast was also REALLY good. I stayed two days, and it was slightly different each day, which was cool. Coffee bar was good, too.
- 4/5
The stay was just fine. I do wish it had been a little updated. It was a little over-priced for the condition. It was mostly clean, however. Probably could've been a little cleaner. Otherwise the staff was nice and the location was good. The breakfast was also REALLY good. I stayed two days, and it was slightly different each day, which was cool. Coffee bar was good, too.
- 5/5
It was long but the hotel was conveniently located.
- 5/5
It was long but the hotel was conveniently located.
- 5/5
Solid hotel with proximity to UNCW.
- 5/5
Solid hotel with proximity to UNCW.
- 5/5
Liked friendly staff, cleanness of hotel, breakfast excellent (well stocked and delicious)
- 5/5
Liked friendly staff, cleanness of hotel, breakfast excellent (well stocked and delicious)
- 5/5
Front desk was great. Good breakfast. Clean and comfy room. No problems except slow elevator
- 5/5
Front desk was great. Good breakfast. Clean and comfy room. No problems except slow elevator
- 2/5
Our room smelled like a sweaty sock and there was hair stuck to the bathroom walls that clearly was not ours. The first night there was a drunken irate man shocking obscenities at the top of his lungs for HOURS and staff did nothing. I called the front desk multiple times with no answer and later we were told they couldn’t do anything for us bc we booked through Expedia. So I paid money for somewhere to sleep and couldn’t actually sleep. On top of that my children were woken up to F bombs being thrown. Ridiculous.
- 2/5
Our room smelled like a sweaty sock and there was hair stuck to the bathroom walls that clearly was not ours. The first night there was a drunken irate man shocking obscenities at the top of his lungs for HOURS and staff did nothing. I called the front desk multiple times with no answer and later we were told they couldn’t do anything for us bc we booked through Expedia. So I paid money for somewhere to sleep and couldn’t actually sleep. On top of that my children were woken up to F bombs being thrown. Ridiculous.
- 5/5
Staff was very friendly, hotel was clean
- 5/5
Staff was very friendly, hotel was clean
- 5/5
Extremely friendly staff
- 5/5
Extremely friendly staff
- 4/5
Great breakfast and comfortable room
- 4/5
Great breakfast and comfortable room
- 5/5
This was my third time staying at this property. I paid the three night stay in advance on 1/15/25 $362.66 via credit card. Due to the snow storm on 1/19/2024 in NOVA I checked out early on 1/18/2025 and did not spend 1/18/2025 on property. Imagine my surprise to receive a charge of $200.80 on 1/19/2025. I will address this directly with the hotel.
- 5/5
This was my third time staying at this property. I paid the three night stay in advance on 1/15/25 $362.66 via credit card. Due to the snow storm on 1/19/2024 in NOVA I checked out early on 1/18/2025 and did not spend 1/18/2025 on property. Imagine my surprise to receive a charge of $200.80 on 1/19/2025. I will address this directly with the hotel.
- 5/5
Our stay was fine. However Hotels.com neglected to send the confirmation number to me and the hotel so they didn’t have our reservation information when we arrived. Fortunately the manager was very nice and gave us the room while he contacted hotels.com to get our reservation number.
- 5/5
Our stay was fine. However Hotels.com neglected to send the confirmation number to me and the hotel so they didn’t have our reservation information when we arrived. Fortunately the manager was very nice and gave us the room while he contacted hotels.com to get our reservation number.
- 5/5
Annie is wonderful! Her customer service skills are impeccable
- 5/5
Annie is wonderful! Her customer service skills are impeccable
- 5/5
We had a terrific stay while we visited with family. Check-in was seamless. Room was clean. Quiet halls. Housekeeping every day. Delicious breakfasts with different egg and bacon / sausage options, waffle machine with plain and flavors. Issue with rooom handled promptly.
- 5/5
We had a terrific stay while we visited with family. Check-in was seamless. Room was clean. Quiet halls. Housekeeping every day. Delicious breakfasts with different egg and bacon / sausage options, waffle machine with plain and flavors. Issue with rooom handled promptly.
- 5/5
The entire stay was made by the front desk lady. I have to say I have stayed in hundreds of hotels and she was the nicest, most professional, and helpful of any person I have dealt with. This lady deserves a big promotion. She is what every employer wants in an employee that deals with the public.
- 5/5
The entire stay was made by the front desk lady. I have to say I have stayed in hundreds of hotels and she was the nicest, most professional, and helpful of any person I have dealt with. This lady deserves a big promotion. She is what every employer wants in an employee that deals with the public.
- 5/5
I love Hamptons
- 5/5
I love Hamptons
- 5/5
Everything
- 5/5
Everything
- 5/5
Breakfast had lots of options and good .
- 5/5
Breakfast had lots of options and good .
- 4/5
Convenient location, nice and quiet hotel.
- 4/5
Convenient location, nice and quiet hotel.
- 5/5
Good breakfast
- 5/5
Good breakfast
- 5/5
Front desk attendant was very professional and courteous.
- 5/5
Front desk attendant was very professional and courteous.
- 5/5
Yep
- 5/5
Yep
- 5/5
The staff was very gracious and helpful. The facility was upbeat and clean. We had a great and easy stay!
- 5/5
The staff was very gracious and helpful. The facility was upbeat and clean. We had a great and easy stay!
- 5/5
Located right next to Hiro Japanese Steakhouse and Texas Roadhouse. Clean, convenient, friendly!
- 5/5
Great stay. Staff was awesome and breakfast was great too!
- 4/5
We had a decent stay at this hotel. Check-in was fast and friendly. The room was moderately clean, but we did have a few small roaches appear, and that was unfortunate. They brought extra towels but didn’t bring additional coffee (not a huge deal because you had coffee 24/7 in the lobby). Overall, it was a decent place to stay while we visited the area.
- 5/5
Everything was clean. Staff was very friendly
- 4/5
OK
- 4/5
The only problem I have is, there were some visible stains on the linens( towels and pillow cases)
- 4/5
Great location
- 3/5
Everything was great until they started hammering and drilling at 6:30AM. Not good - it was the only day I was able to sleep in and could not!
- 4/5
My only complaint is the a/c. When it kicks in it is freezing. But the second it shuts off the temp rises like 10 degrees. Would love it to be more consistent. But location to UNCW is perfect
- 3/5
Very nice place to stay good breakfast clean and quiet
- 4/5
Everything about the stay was fine. Beds were comfortable, parking was easy and safe, staff was friendly and helpful. For the price, though, I was expecting a better breakfast. While adequate, it was no better than any of the cheaper hotel chains, and not as good as many of them.
- 5/5
Our stay was for a quick beach getaway. Check in was awesome, the room wasnt as big as i expected and didnt have a pull out couch as i thought it would but we made it work. Breakfast was good and the attendant was awesome she made fresh cookies for my two youngest girls be cahse we were celebreting birthdays with our little getaway.
- 5/5
The hose cleaner, she didn’t take the trash out.
- 2/5
We met too many ant in the room.
- 5/5
I stay at this hotel whenever I am in Wilmington which is multiple times a year. I have always had the best experience while there.
- 5/5
Great location.
- 4/5
Near UNCW, beaches,clean, and shopping.
- 5/5
Clean, friendly staff.
- 5/5
The most friendly staff, I've experienced during my travel. The rooms are large and comfortable. The complimentary breakfast was very good. The location of the hotel is perfect. I would definitely stay at the hotel again!
- 5/5
Room was very nice, staff was very professional. Breakfast was very tasty and filling.
- 5/5
Clean hotel, excellent location convenient to shopping and the University, super friendly front desk clerk!
- 4/5
It was clean and in good condition 👌
- 3/5
We also had a lacrosse team staying on our floor, slamming doors in the middle of the night. When my husband addressed it in the morning with the front desk staff, the man replied saying "you should have heard them down here in the lobby last night!". As an employee of the hotel maybe their behavior should have been addressed before they woke up half the floor!
- 5/5
excellent customer service
- 5/5
Very enjoyable
- 5/5
Very comfortable and clean. Great breakfast!
- 4/5
Staff at checkin and breakfast were great. Food plentiful and good variety. In room bathroom had hair on the floor and specs of beard shavings in sink. Some tile missing. Sheets a bit scratchy. Pillows were good. Plenty parking. Close to UNCW and restaurants.
- 5/5
thanks
- 5/5
Room was huge!
- 5/5
Really nice stay over
- 5/5
Staff was very polite and accommodating
- 5/5
Amazing. The room was great. I was super impressed.
- 5/5
Enjoyed
- 4/5
First off the price! Hampton Inn had the better price over surrounding hotels. The hotel was clean.The staff was friendly and it was convenient to my event in wilmington as well as restaurants et cetera.
- 4/5
Everything was really good. Only issue was the room was warm and never seemed to get cool enough, and the outside temp was only in the 50s
- 4/5
Very clean property and the breakfast offerings and service was great. Our room was nice and clean, good space with comfortable beds. The shower in our room did not have good water pressure and made a loud squealing noise, but other than that we were very happy with our stay.
- 5/5
Everyone was friendly and everything was clean. Breakfast was wonderful! I have stayed one time before and will return!
- 5/5
Convenient to the UNCW campus and sporting events. Restaurants within walking distance.
- 5/5
This hotel is very clean the furniture looked new the bed was very comfortable.The only thing we current turn on the heater we tried but never turned on. I am recommending this hotel I personally going back to it.The coffee is very good they have good breakfast 6-10am can’t wait to stay there again.
- 5/5
location was excellent for this trip ,easy movement for intended destinations involved for trip. Staff addressed questions presented to them.
- 5/5
Nice, roomy and clean.
- 1/5
The room smelled back loud noise in the hall but guest services was nice tho
- 4/5
friendly staff
- 5/5
Convenient to campus and beaches
- 5/5
Amazing property!
- 5/5
Very clean and an excellent continental breakfast. The staff was very friendly. We will stay here again!!
- 5/5
The customer service was extremely friendly. The Hampton Inn smelled really great. The rooms were clean. We did not get to eat breakfast but some of my friends said it was fantastic.