The Ritz-Carlton Georgetown, Washington, D.C.

The property is very dated, old and not to the standards of what we expected of a Ritz Carlton in a city like Washington DC.

Excellent staff!

Exceptional

Fantastic

Exceptional

Exceptional

The property itself. The staff, rooms, and food.

The property itself. The staff, rooms, and food.

The room was in decent condition, BUT on Tuesday night from 1:00 AM to 4:00 AM there is constant sounds of garbage transfer going on. Bah Humbug.

The room was in decent condition, BUT on Tuesday night from 1:00 AM to 4:00 AM there is constant sounds of garbage transfer going on. Bah Humbug.

Amateur service and way to expensive for what it is

Amateur service and way to expensive for what it is

Staff was amazing! Location was perfect. With our background consulting for forbes 5star hotels, it takes a lot to make us take note. This team was well trained and service oriented.

Staff was amazing! Location was perfect. With our background consulting for forbes 5star hotels, it takes a lot to make us take note. This team was well trained and service oriented.

My expectation for a property when you are paying 1k a nite is extremely high. It does not compare to a Four Seasons or other like properties.

My expectation for a property when you are paying 1k a nite is extremely high. It does not compare to a Four Seasons or other like properties.

We have stayed at this Ritz before (handful of years ago) and I remember liking it so we stayed again. The lobby/lounge area is beautiful but our room was in the far tower by the spa elevator (room # started with ‘E’) and it was beyond dated. I felt like we were in a Hampton in with a nicer bed. So basic and very dated. Not luxurious at all. I hate to even say this because the staff was nice but it was just a somewhat depressing experiencing. We won’t be staying there again. Over priced for what it was and just a let down.

We have stayed at this Ritz before (handful of years ago) and I remember liking it so we stayed again. The lobby/lounge area is beautiful but our room was in the far tower by the spa elevator (room # started with ‘E’) and it was beyond dated. I felt like we were in a Hampton in with a nicer bed. So basic and very dated. Not luxurious at all. I hate to even say this because the staff was nice but it was just a somewhat depressing experiencing. We won’t be staying there again. Over priced for what it was and just a let down.

The service is exceptional. Will be returning soon.

The service is exceptional. Will be returning soon.

Excellent but could use a better system for assistance with luggage.

Excellent but could use a better system for assistance with luggage.

Stay was great. Staff very accommodating.

Stay was great. Staff very accommodating.

Superb

Very helpful and accommodating staff, from guiding us to our room to dealing with our clunky U-Haul without batting an eye to giving us late checkout without a hitch and then extending our stay an extra day because we didn’t want to leave the crackling lobby fire and cozy vibe.

Very helpful and accommodating staff, from guiding us to our room to dealing with our clunky U-Haul without batting an eye to giving us late checkout without a hitch and then extending our stay an extra day because we didn’t want to leave the crackling lobby fire and cozy vibe.

Very good

Staff was great and attentive. We spent the wkd with family celebrating a birthday. It was a great stay.

Staff was great and attentive. We spent the wkd with family celebrating a birthday. It was a great stay.

I’ll be back

I’ll be back

Excellent personnel; outdated rooms.

Excellent personnel; outdated rooms.

Also called hotel around 5pm specifically to let them know we're checking in late around 10:30, to make certain the room is set up for 3 guests (2 adults 1 child) and to ensure we have a roll away bed, enough towels and water... towel and water were added, but no extra bed!!! had to deal with this late at night!

Also called hotel around 5pm specifically to let them know we're checking in late around 10:30, to make certain the room is set up for 3 guests (2 adults 1 child) and to ensure we have a roll away bed, enough towels and water... towel and water were added, but no extra bed!!! had to deal with this late at night!

Great hotel. A bit on the expensive side. Breakfast was bland. Go out.

Great hotel. A bit on the expensive side. Breakfast was bland. Go out.

A re-payment was charged to the credit card, although the room was paid in advance.

A re-payment was charged to the credit card, although the room was paid in advance.

The Ritz in Georgetown is inviting and sophisticated. Beds are comfortable; staff is wonderful from the doormen to front desk to housekeeping. Relaxing areas throughout the hotel for socializing. I like the location just a short walk to the waterfront, M St and Georgetown.

The Ritz in Georgetown is inviting and sophisticated. Beds are comfortable; staff is wonderful from the doormen to front desk to housekeeping. Relaxing areas throughout the hotel for socializing. I like the location just a short walk to the waterfront, M St and Georgetown.

Check in with Axel was amazing. The room was incredible! The amenities and atmosphere were exactly what you want from the Ritz. We will certainly be back

Check in with Axel was amazing. The room was incredible! The amenities and atmosphere were exactly what you want from the Ritz. We will certainly be back

It’s The Ritz. You’re getting exactly what you pay for. The staff here was exceptionally helpful, especially George!

It’s The Ritz. You’re getting exactly what you pay for. The staff here was exceptionally helpful, especially George!

Hotels is very accommodating and enjoyable to stay at!

Hotels is very accommodating and enjoyable to stay at!

Too expensive for what you get

Too expensive for what you get

I recently stayed at The Ritz-Carlton Georgetown in Washington, D.C., and it was an exceptional experience. The staff provided outstanding service, ensuring every detail was perfect. The room was spacious, beautifully decorated, and offered stunning views. The hotel's amenities, including the fitness center and on-site dining, were top-notch. The location was ideal, close to major attractions. Overall, it was a memorable stay, and I highly recommend The Ritz-Carlton Georgetown for anyone visiting D.C.

I recently stayed at The Ritz-Carlton Georgetown in Washington, D.C., and it was an exceptional experience. The staff provided outstanding service, ensuring every detail was perfect. The room was spacious, beautifully decorated, and offered stunning views. The hotel's amenities, including the fitness center and on-site dining, were top-notch. The location was ideal, close to major attractions. Overall, it was a memorable stay, and I highly recommend The Ritz-Carlton Georgetown for anyone visiting D.C.

The shower had no water pressure.

The staff were incredible! in particular Quynh-Lan and Luis. Thank you for making our stay so wonderful.

The staff were incredible! in particular Quynh-Lan and Luis. Thank you for making our stay so wonderful.

Very good

Very good

Superb

Superb

Nice

Nice

Very good

it’s a cheaper version of a higher level hotel. does not feel like ritz brand more like a hilton the room was very large and felt very impersonal and cold. overall it felt like a high end mid tier hotel not a ritz brand hotel. it’s not much cheaper than the 4 seasons but lacks the amenities

it’s a cheaper version of a higher level hotel. does not feel like ritz brand more like a hilton the room was very large and felt very impersonal and cold. overall it felt like a high end mid tier hotel not a ritz brand hotel. it’s not much cheaper than the 4 seasons but lacks the amenities

Very basic lobby and restaurant

Room was great and in dining options Very basic lobby and restaurant

Lovely hotel, great staff. A little hard to find

Lovely hotel, great staff. A little hard to find

Nice spot. Good service.

Nice spot. Good service.

Overall it was a good hotel, the staff were courteous and there for you to help. The room was spacious. I only had one issue on lack of calrity about breakfast situation. I got the breakfast included option and when I got there they said it covers up to $60. When I got the bill later they charged me full amount, so I called and they said it only covers up to $30 and they would fix it. Lack of consistency and clarity is the reason I give them 4 stars and not 5

Overall it was a good hotel, the staff were courteous and there for you to help. The room was spacious. I only had one issue on lack of calrity about breakfast situation. I got the breakfast included option and when I got there they said it covers up to $60. When I got the bill later they charged me full amount, so I called and they said it only covers up to $30 and they would fix it. Lack of consistency and clarity is the reason I give them 4 stars and not 5

Beautiful hotel, wonderful service, top-notch staff! Our stay was perfectly wonderful!

Beautiful hotel, wonderful service, top-notch staff! Our stay was perfectly wonderful!

Very good

Exceptional

Lack of services of a 5star hotel

Axel concierge was Amazing! Overpriced for room in basement that smelled for $1200 night. Wont return

mostly the staff their all amazing felt like home and so friendly and professional it will always be my place to book if I visited DC nothing however I felt the rooms need to be updated

everything n/a

Great place Everyone was great

Very good

Superb

Amazing hotel in the heart of Georgetown. Incredible staff.

Amazing hotel in the heart of Georgetown. Incredible staff.

Loved the fireplace at cocktail hour. The free baked Alaska at 5 was a little odd. No one wanted it. Why not offer something more appropriate for that time of day?

Loved the fireplace at cocktail hour. The free baked Alaska at 5 was a little odd. No one wanted it. Why not offer something more appropriate for that time of day?

This was a short two night break, the location was excellent and the hotel was good however as it had a private function going on we had to eat breakfast in the large reception area on the first morning.

This was a short two night break, the location was excellent and the hotel was good however as it had a private function going on we had to eat breakfast in the large reception area on the first morning.

Great location and very helpful staff. A welcome contrast to a recent stay at the Ritz Carlton South Beach, which almost put me off Ritz Carltons altogether. Luckily I gave it another try for this property which had previously been a winner. It was again.

We enjoyed the breakfast. It was included in our room rate, but we needed to understand how much we could spend as the menu is on the expensive side and we wanted to know what was covered. Your booking confirmation does not say and the receptionist said it had a limit, so best to check to avoid dissapointment. Sofa bed - not very strong, but then again, no expectations set.

Food (breakfast, dinner) was very good, staff were extremely friendly and helpful. Was difficult getting to property due to construction on street and general traffic in Georgetown.

Outdated and not up to ritz standards. Seems like an old, tired Marriott. Not worth the high price.

Outdated and not up to ritz standards. Seems like an old, tired Marriott. Not worth the high price.

No pool

Location Wifi must be free to all guests and not only ones who book directly with Ritz Carlton

I didn't like that I had to check out one day earlier because my flight was going to be canceled due to weather conditions. The hotel management wasn't able to reimburse me for that night due to booking and prepaying through Expedia.

I didn't like that I had to check out one day earlier because my flight was going to be canceled due to weather conditions. The hotel management wasn't able to reimburse me for that night due to booking and prepaying through Expedia.

Great hotel. Louise at lthe front desk is the best!

Great hotel. Louise at lthe front desk is the best!

Everyone was very polite

Everyone was very polite

For a Ritz property (I have stayed at others), this was an underwhelming stay. The room did not have pillows and towels when we first checked in, it was rectified. The decor and feeling was average. The gym was very small and limited. We tried to get a cup of coffee at 10pm, and they said the coffee was brewed at 2pm and that was all we could get. The doorman did not open the door once for us, he was on his phone. Some things mentioned are small and trivial, but for a Ritz property, I expect better service and facilities. The location was great and central though in Georgetown. I am not sure if I would stay at this property again.

For a Ritz property (I have stayed at others), this was an underwhelming stay. The room did not have pillows and towels when we first checked in, it was rectified. The decor and feeling was average. The gym was very small and limited. We tried to get a cup of coffee at 10pm, and they said the coffee was brewed at 2pm and that was all we could get. The doorman did not open the door once for us, he was on his phone. Some things mentioned are small and trivial, but for a Ritz property, I expect better service and facilities. The location was great and central though in Georgetown. I am not sure if I would stay at this property again.

Liked everything but the lobby and elevator floors were separated. Confusing

Liked everything but the lobby and elevator floors were separated. Confusing

It is not acceptable to pay $55.- for overnight parking after spending $800.- a night on a room

It is not acceptable to pay $55.- for overnight parking after spending $800.- a night on a room

I didn’t like the lack of dining options although existing dining/bar did a very good job

I didn’t like the lack of dining options although existing dining/bar did a very good job

Great location near Washington Harbor, quite, and not too far to the attraction places, including restaurants. The restaurant inside hotel has very limited option for dinner with a very high price. All staffs are friendly, professional and helpful. I will stay here again, but not dining in.

Great location near Washington Harbor, quite, and not too far to the attraction places, including restaurants. The restaurant inside hotel has very limited option for dinner with a very high price. All staffs are friendly, professional and helpful. I will stay here again, but not dining in.

The area

The area

We booked a king suite for a 36th anniversary get-away but were given a complimentary upgrade to a premier corner suite (thank you!) which was enormous and very nice. Not really a criticism but the sitting room was so big it seemed slightly under-furnished. The location near the waterfront park and M Street is excellent; lots of places within walking distance. Coffee in the lobby was excellent and service was excellent. The doormen, parking valets, housekeeping and front desk staff were all friendly and helpful. Valet parking was free through Hotels.com but showed up on the bill; they removed it immediately when I brought it to their attention. The restaurant looked lovely but we didn't try it because it seemed expensive and there are so many interesting dining options in the area. Would definitely stay here again.

We booked a king suite for a 36th anniversary get-away but were given a complimentary upgrade to a premier corner suite (thank you!) which was enormous and very nice. Not really a criticism but the sitting room was so big it seemed slightly under-furnished. The location near the waterfront park and M Street is excellent; lots of places within walking distance. Coffee in the lobby was excellent and service was excellent. The doormen, parking valets, housekeeping and front desk staff were all friendly and helpful. Valet parking was free through Hotels.com but showed up on the bill; they removed it immediately when I brought it to their attention. The restaurant looked lovely but we didn't try it because it seemed expensive and there are so many interesting dining options in the area. Would definitely stay here again.

Excellent staff but probably short handed. The room we were in was noisy with annoying temperature fluctuation.

Excellent staff but probably short handed. The room we were in was noisy with annoying temperature fluctuation.

outdated. restaurant is closed. sink in the room was not draining. loud construction outside woke us up early in the morning.

outdated. restaurant is closed. sink in the room was not draining. loud construction outside woke us up early in the morning.

best

best

Wonderful facility (despite a disappointing fitness center). However, we waited 30 min for our room despite checking in 90 min after check-in time. Three other parties were shown to their rooms as we waited. Staff was relatively indifferent. Not the typical Ritz-Carlton level of service recovery. Also, my in-room dining order (from a fairly limited menu) was incorrect (but kindly corrected upon my request). For the cost, two relatively surprising oversights with very little effort at service recovery by staff. Disappointing.

Wonderful facility (despite a disappointing fitness center). However, we waited 30 min for our room despite checking in 90 min after check-in time. Three other parties were shown to their rooms as we waited. Staff was relatively indifferent. Not the typical Ritz-Carlton level of service recovery. Also, my in-room dining order (from a fairly limited menu) was incorrect (but kindly corrected upon my request). For the cost, two relatively surprising oversights with very little effort at service recovery by staff. Disappointing.

We had a lovely stay at the Ritz Georgetown! The staff was extremely kind & welcoming - even gave our doodle Etta James, the best welcome gift! Our only minor issue was that the room was very warm. Would definitely recommend!

We had a lovely stay at the Ritz Georgetown! The staff was extremely kind & welcoming - even gave our doodle Etta James, the best welcome gift! Our only minor issue was that the room was very warm. Would definitely recommend!

Fantastic location and the staff was incredible. Will definitely return to this location in the future!

Fantastic location and the staff was incredible. Will definitely return to this location in the future!

Great friendly staff close to everything

Great friendly staff close to everything

The staff were extremely friendly and accomodating

The staff were extremely friendly and accomodating

Wonderful!

Wonderful!

Great location in gtown! Staff is so nice and welcoming! Room was comfortable as was bed. I nice place to stay

Great location in gtown! Staff is so nice and welcoming! Room was comfortable as was bed. I nice place to stay

Also it was very uncomfortable and depressing to take a elevator to the lower lobby go all the way to the back of the hallway to take another elevator to go to u room.

Also it was very uncomfortable and depressing to take a elevator to the lower lobby go all the way to the back of the hallway to take another elevator to go to u room.

I left a shopping bag in my room and when I came back it was not there. Told the front desk and they said I was me that lost it, which I did not.

I left a shopping bag in my room and when I came back it was not there. Told the front desk and they said I was me that lost it, which I did not.

Amazing service. Everyone was really nice and welcoming. Room/suite was super comfortable. Great location for walking Georgetown. Seems like a $500/night room would come with free wifi but meh, have enough data on my cell. I did have to show the checkout folks my hotels.com deal that free breakfast and valet parking was included for them to remove it from my bill. Not a big deal but wish I didn't have to double check.

Amazing service. Everyone was really nice and welcoming. Room/suite was super comfortable. Great location for walking Georgetown. Seems like a $500/night room would come with free wifi but meh, have enough data on my cell. I did have to show the checkout folks my hotels.com deal that free breakfast and valet parking was included for them to remove it from my bill. Not a big deal but wish I didn't have to double check.

Beautiful lobby with stately fireplace is nice in the winter. Spacious bathrooms and large TVs are nice, but rooms are a bit small and plain.

Beautiful lobby with stately fireplace is nice in the winter. Spacious bathrooms and large TVs are nice, but rooms are a bit small and plain.

convenient location to all the shops in Georgetown. Super friendly staff. But my room wasn't anything special. I would not stay here again.

convenient location to all the shops in Georgetown. Super friendly staff. But my room wasn't anything special. I would not stay here again.

Room was very comfortable and clean and the vibe in the lobby was really nice! I will be back!

Room was very comfortable and clean and the vibe in the lobby was really nice! I will be back!

It took us an hour to be checked-in. Originally we were told 30-49 miniutes and they would call is. They never called us so when we showed up at the appropriate time the hotel concierge was like “Oh I should have called you. Your room isn’t ready yet.” Then the other hotel concierge is as like “can I offer bottled water?” The bottle water is free. They weren’t that apologetic that our room was an hour late. There wa no type of “joe can we make this right attitude. Just “oh well, sorry” attitude. I was surprised at this treatment because it is supposed to be such a high end hotel. If you can afford it go to the Four Seasons. They are nicer. Or go to one of the many boutique hotels in the area.

It took us an hour to be checked-in. Originally we were told 30-49 miniutes and they would call is. They never called us so when we showed up at the appropriate time the hotel concierge was like “Oh I should have called you. Your room isn’t ready yet.” Then the other hotel concierge is as like “can I offer bottled water?” The bottle water is free. They weren’t that apologetic that our room was an hour late. There wa no type of “joe can we make this right attitude. Just “oh well, sorry” attitude. I was surprised at this treatment because it is supposed to be such a high end hotel. If you can afford it go to the Four Seasons. They are nicer. Or go to one of the many boutique hotels in the area.

For a Ritz, I expected more light in the room. Was dark and halfway below ground.

For a Ritz, I expected more light in the room. Was dark and halfway below ground.

Was good, until the cockroaches. Customer service and room were good and then we found a couple cockroaches crawling around in the bathroom.

Was good, until the cockroaches. Customer service and room were good and then we found a couple cockroaches crawling around in the bathroom.

Excellent hotel great location. Entire staff was terrific

Excellent hotel great location. Entire staff was terrific

I love this hotel. The lobby is cozy with a fire place and free hot chocolate. The service is excellent and personal. The location is convenient and quaint.

I love this hotel. The lobby is cozy with a fire place and free hot chocolate. The service is excellent and personal. The location is convenient and quaint.

Staff is courteous and friendly the rooms are clean and welcoming. Highly recommend our stay. The only negative comment are the pillows on the bed are very uncomfortable woke up with a bad stiff neck.

Staff is courteous and friendly the rooms are clean and welcoming. Highly recommend our stay. The only negative comment are the pillows on the bed are very uncomfortable woke up with a bad stiff neck.

Staff is very knowledgeable. One of the best put together hotels I have ever been too.

Staff is very knowledgeable. One of the best put together hotels I have ever been too.

Wonderful hotel, as are most Ritz properties but what stood out was the amazing staff. They were exceptional and made us feel well cared for and at home. I have found my constant in terms of DC hotels now!

Wonderful hotel, as are most Ritz properties but what stood out was the amazing staff. They were exceptional and made us feel well cared for and at home. I have found my constant in terms of DC hotels now!

Excellent hotel that lives up to its brand! The staff are top notch and the rooms are spacious and elegant.

Excellent hotel that lives up to its brand! The staff are top notch and the rooms are spacious and elegant.

Location is great. Staff was exceptionally nice. Some aspects of the decor and condition a little tired. About ready for an update.

Location is great. Staff was exceptionally nice. Some aspects of the decor and condition a little tired. About ready for an update.

Fantastic location, beautiful room. Top of the notch staffs.

Fantastic location, beautiful room. Top of the notch staffs.

In the middle of Georgetown, nice food and shopping

In the middle of Georgetown, nice food and shopping

This was a surprise visit for my first anniversary with my wife. As soon as I arrived I was genuinely welcomed by the valet. I told them I was making my way to check in so I can stage my room for my wife, as they guided me in to a very awesome front desk attendant, Mr. Martin. He literally went out of his way to help me with preparing my visit to turn into an awesome surprise for my wife. Martin, thank you kindly for everything. Truly a memorable experience.

This was a surprise visit for my first anniversary with my wife. As soon as I arrived I was genuinely welcomed by the valet. I told them I was making my way to check in so I can stage my room for my wife, as they guided me in to a very awesome front desk attendant, Mr. Martin. He literally went out of his way to help me with preparing my visit to turn into an awesome surprise for my wife. Martin, thank you kindly for everything. Truly a memorable experience.

Amazing hotel , great breakfast great rooms friendly staff great location

Amazing hotel , great breakfast great rooms friendly staff great location

I travel quite a bit and have stayed at this hotel several times with my sister. This is my favorite hotel .... the staff, the service, the food in the bistro everything is excellent.

I travel quite a bit and have stayed at this hotel several times with my sister. This is my favorite hotel .... the staff, the service, the food in the bistro everything is excellent.

Over-priced. However, very well located. Close to dining, shopping and transportation.

Over-priced. However, very well located. Close to dining, shopping and transportation.

Great service, a complementary upgrade and a great experience overall

Great service, a complementary upgrade and a great experience overall

Stayed here for our 4 year wedding anniversary and I was beyond impressed. They literally take care of you as soon as you step out of the car to when you leave. Worth every penny. It was my first time but I will now be a regular.

Stayed here for our 4 year wedding anniversary and I was beyond impressed. They literally take care of you as soon as you step out of the car to when you leave. Worth every penny. It was my first time but I will now be a regular.

The service was excellent; the service and location (in the heart of Georgetown's waterfront and shopping area) are the key reasons to stay here. Rooms are nice and what you would expect for a higher-end chain hotel in a large city.

The service was excellent; the service and location (in the heart of Georgetown's waterfront and shopping area) are the key reasons to stay here. Rooms are nice and what you would expect for a higher-end chain hotel in a large city.

I'm a big fan of Ritz-Carlton and rarely give one of their hotels less than 5 stars, but this one disappointed in a few respects. On check-in, we had booked a room with two beds but were told none were available and given a room with only one bed and a not very comfortable rollaway. Upon inquiry, the RC staff blamed Expedia, Expedia blamed RC, and we got the shaft. The room was attractive and well appointed. But the room had an odd smell of cloves, cinnamon, and nutmeg, plus there was an odd odor of oatmeal in the hallway. The hot water took a LONG time to come on (even with the tap set full to hot) and never really got all that hot. The waitstaff in the restaurant and lounge were first rate. The doorman (George) was a treasure.

I'm a big fan of Ritz-Carlton and rarely give one of their hotels less than 5 stars, but this one disappointed in a few respects. On check-in, we had booked a room with two beds but were told none were available and given a room with only one bed and a not very comfortable rollaway. Upon inquiry, the RC staff blamed Expedia, Expedia blamed RC, and we got the shaft. The room was attractive and well appointed. But the room had an odd smell of cloves, cinnamon, and nutmeg, plus there was an odd odor of oatmeal in the hallway. The hot water took a LONG time to come on (even with the tap set full to hot) and never really got all that hot. The waitstaff in the restaurant and lounge were first rate. The doorman (George) was a treasure.

We checked in on. Sunday around 4pm. I asked for an upgrade but was told the hotel was sold out and nothing was available. This was clearly not the case, the hotel was not busy. I think they wouldn’t upgrade me because I booked through Expedia.

We checked in on. Sunday around 4pm. I asked for an upgrade but was told the hotel was sold out and nothing was available. This was clearly not the case, the hotel was not busy. I think they wouldn’t upgrade me because I booked through Expedia.

Excellent service from the front desk to the bellhop.

Excellent service from the front desk to the bellhop.

We loved our stay at the Ritz Carlton Georgetown. From the gracious reception at check in to the housekeeping staff who brought us extra water when my daughter wasn't feeling well to the lovely dinner and lunch to the lobby with its "candy bar" and other snacks, we would definitely stay here again.

We loved our stay at the Ritz Carlton Georgetown. From the gracious reception at check in to the housekeeping staff who brought us extra water when my daughter wasn't feeling well to the lovely dinner and lunch to the lobby with its "candy bar" and other snacks, we would definitely stay here again.

The property itself was regular. The room did not match the price. our carpets were soiled and dirty. we did not even want to walk around in our socks. They too $100 of the price, but if you can't have a clean hotel room and this price point it's pointless. I rather stay home

The property itself was regular. The room did not match the price. our carpets were soiled and dirty. we did not even want to walk around in our socks. They too $100 of the price, but if you can't have a clean hotel room and this price point it's pointless. I rather stay home

Love the location and customer service.

Love the location and customer service.

The fact that the building was an incinerator in its previous life made going into the rooms little intricate.

The fact that the building was an incinerator in its previous life made going into the rooms little intricate.

Customer service was top notch ! No complaints whatsoever . I felt valued and treated with the upmost respect

Customer service was top notch ! No complaints whatsoever . I felt valued and treated with the upmost respect

And the location can’t be beat - right in Georgetown, steps away from restaurants, shopping, and great views of the river. If going to the area, treat yourself - you’ll be glad you did! (And get the s’mores French toast for breakfast in the hotel - it’s decadently delicious!)

And the location can’t be beat - right in Georgetown, steps away from restaurants, shopping, and great views of the river. If going to the area, treat yourself - you’ll be glad you did! (And get the s’mores French toast for breakfast in the hotel - it’s decadently delicious!)

Friendly and accommodating service.

Friendly and accommodating service.

The food from room service is good too.

The food from room service is good too.

Beautiful hotel; great location and amazing staff!

Beautiful hotel; great location and amazing staff!

Great location to Georgetown University! Great staff and service!

Great location to Georgetown University! Great staff and service!

Staff is fantastic and lots of attention to detail I.e., dog biscuits, candy bar, kleenex for patents for school drop off. Over all great hotel.

Staff is fantastic and lots of attention to detail I.e., dog biscuits, candy bar, kleenex for patents for school drop off. Over all great hotel.

We really enjoyed the location of this hotel. Perfect for visiting Georgetown!

We really enjoyed the location of this hotel. Perfect for visiting Georgetown!

Amazing hotel. The location was great. The staff was so friendly and accommodating. The hotel is very clean and comfortable. Didn’t use the spa services this time, but have many times in the past and they are wonderful, too.

Amazing hotel. The location was great. The staff was so friendly and accommodating. The hotel is very clean and comfortable. Didn’t use the spa services this time, but have many times in the past and they are wonderful, too.

Great location, very welcoming helpful staff. A special thanks to Vanessa and George!

Great location, very welcoming helpful staff. A special thanks to Vanessa and George!

Had a wonderful stay in this great location. Great shops and resturants nearby and close enough to Visit all the local sights.

Had a wonderful stay in this great location. Great shops and resturants nearby and close enough to Visit all the local sights.

Ultra cool - perfect location- great service- loved the lobby lounge

Ultra cool - perfect location- great service- loved the lobby lounge

Wonderful, the room, the location all amenities. The staff were wonderful.

Wonderful, the room, the location all amenities. The staff were wonderful.

We had a great stay in this lovely small boutique hotel. The staff was very accommodating and couldn't have been nicer especially the restaurant staff -John (bartender)& Maria (breakfast waitress) as well as the concierge men and doormen that greeted us coming and going. All appurtenances were great - the staff kept our room well stocked with water and toiletries, clean linen everyday. We would stay there again in a heartbeat...our only glitch was that our room phone wasn't working and even though they tried to repair still never worked during our stay....

We had a great stay in this lovely small boutique hotel. The staff was very accommodating and couldn't have been nicer especially the restaurant staff -John (bartender)& Maria (breakfast waitress) as well as the concierge men and doormen that greeted us coming and going. All appurtenances were great - the staff kept our room well stocked with water and toiletries, clean linen everyday. We would stay there again in a heartbeat...our only glitch was that our room phone wasn't working and even though they tried to repair still never worked during our stay....

A very nice small property, walking distance to shopping area and restaurant. We love the Yard.

A very nice small property, walking distance to shopping area and restaurant. We love the Yard.

Very nice staff. Very nice room. Very nice lobby.

This hotel never disappoints. The rooms are great and the location is excellent.

One time when they made a reservation error we were given a suite in another hotel and dinner.

My niece and I stayed at the Ritz Carlton Georgetown recently on a sight seeing trip to DC. Unfortunately I became ill during my stay. The staff made our stay very comfortable and although I was sequestered to my room, I felt comfortable and well cared for.

Amazing Stay..Staff was very hospitable and service was excellent

I booked at the hotel a month in advance of my stay via Expedia. I booked the Ritz in Georgetown specifically because my boyfriend was coming home from several months overseas and we had not seen each other since November. When we arrived at the hotel, we were told that there was no room available, despite my booking and confirmation email. The front desk said that they tried to get in touch with me, but I received no calls, no voicemails, and no emails. This is unacceptable, and frankly I would expect more from a hotel with such an exalted reputation. Their solution was to move us us to another, lower caliber hotel across town and drive us over. While I appreciate that they covered the cost of the room, their poor management, and customer service ruined what was supposed to be a special night for us. The plans we had in and around the hotel had to be cancelled at the last minute. I can't express how disappointed we were.