The Dupont Circle Hotel

Great place to stay

Beautiful hotel - great location.

Amazing stay everything was fantastic. We will be back next year for sure!

Clean room, very comfortable bed & beddings.

Great location as this is the second year in a row we’ve stayed here for an annual event we attend. Great rooms and love the retractable room darkening blinds and shutters.

Room is clean and large, and the location is pretty good too. Our suite came with a bottle of wine and personalized message (with a catch though). Wifi speed is awesome too. Overall it's a rather decent hotel, hardware-wise. The human factor. During our stay, it seems the entire hotel ran out of body wash. They did eventually provide us small travel size bottles after a lot of back-and-forth. Also the room was understocked with small things like bottled water, wine glasses and opener (beating the purpose of the free wine), and even after we contacted room service, some of them never came. Also, we checked in two rooms at the same time, but on our second day we received message saying one of the rooms was a no-show for the first night. Eventually they'd charge our card for the penalty so it had no real impact either way, but both the front desk and myself were puzzled how this would even happen.

Exceptional

Superb

Staff was great

This is an excellent hotel in the center of the excitement of Dupont Circle. It is close to the subway station, great restaurants, and the usual tourist sites. Their bar is a great place to unwind at the end of the day.

Superb

Superb

The room was clean, the hotel was fantastic, the location is Grade A. The staff is incredible. We had a bit of an issue and they went above and beyond to troubleshoot and made everything right. I would definitely stay here again when I’m back to DC.

We have stayed in the Dupont Circle on a number of times in the past as it is well-situated, the staff are helpful and friendly, and the rooms are comfortable. The Doyle Bar and the Pembroke restaurant were convivial venues to meet up with friends when in town. We had to ask for the TV remote to be replaced as it didn't work

Superb

Exceptional

The location was fantastic, a 2 minute walk to the Dupont Circle metro stop on the red line, and the staff were wonderful. My room exceeded expectations and the bed was extremely comfortable. Room service was quick and efficient, and the attention to detail by the staff made it a truly relaxing stay.

Great location near the metro. Plenty of food and drink options either in the hotel or on the door step. The location is quite noisy - several protests, live music and cars beeping horns at all hours. Not an issue unless you are a light sleeper.

Great room, clean, and friendly staff. Good location with nice restaurants nearby.

Very good

Good

The Pembroke lunch and dinner menus were trying too hard to be "fancy." Nothing under $16 for breakfast, and no burger for dinner. The Doyle was the other extreme; a desert at breakfast time (9:30?); has to track down the server. Having to call room service for ice every darned time was a drag. The TV selection could have been better. And I had real problems getting the in-room coffee brewer to work.

The room was huge and the staff were super helpful and friendly Na

Location is exactly what we were looking for. Lots of places to eat and drink in the area and a beautiful park across the road. We took taxis to the main attractions which worked out great for us. The area of DuPont Circle is a real gem. Highly recommend it as a base for visiting DC.

Always our favorite hotel in DC. Great staff nice location vey clean and comfortable. Gave us a nice upgrade.

Despite their claim at the time that they had processed it, the status of the transaction remains unchanged.

Ambiance and view

Our stay at the DuPont Circle Hotel was very comfortable. The hotel location is great…very convenient to many amenities and especially to the Metro Red line which made getting around to the various sites easy. The staff was very friendly and accommodating. We especially appreciated the late checkout arranged at the desk arranged by Alice.

Exceptional

Superb

Exceptional

Great stay. Nice bar and evening menu.

Perfect location, clean, well maintained, excellent staff

For a supposedly quality hotel it's archaic - the rooms on the 4th floor are dark, old and very uninviting.

Phenomenal! Best hotel I’ve stayed in a while. I will definitely stay here again.

Superb

Great location, helpful staff and great service! Couldn’t sleep first night as next to service elevator that was very noisy. Next day they swapped my room and gave me $100 food and drink credit, which was appreciated.

Very good

It’s a fine hotel with a couple of small-ish items to address: 1) shower doors make it impossible to take a shower without getting water all over the floor of the toilet / shower room; 2) glass door separating toilet / shower room clangs on the metal stopper every time it opens. Use bigger shower doors and put padding on the door bracket. Simple to fix. We were in a jr suite for three nights.

Location is great and the rooms were nicely appointed with a great bathroom! Overall a great experience! Construction noise and emergency vehicle noise...lots of it.

Enjoyed the restaurant for breakfast/brunch. Loved the chilled water in the lobby. Perfect location. A magnifying mirror in bathroom would be a great addition

Great location, great service, friendly staff and the hotel restaurant was wonderful for brunch!

Lovely hotel. Clean, modern. Good sized room. Friendly helpful staff. The location was super convenient. We were able to walk to the main sites of DC. Also very close to Metro station.

Great location and neighborhood while exploring DC.

Exceptional

We want to thank Alice , she was wonderfull helping us to plan our site seeing schedule and recommended us nice places to visit. The entire crew was very helpful and kind.

Everything was perfect There was nothing I didn’t like

Everything was perfect There was nothing I didn’t like

Very well located easy walking distance to great restaurants, very clean and spacious rooms. All the staff are very friendly and helpful. Will be back again..

Great location for DuPont circle restaurants, cafes and restaurants. 5 star service. Large rooms with super comfy beds My room was on eighth (top) floor and sadly you could hear the plant machinery/ air con units through the day and night.

Very good

Stepped down to the lobby and the room doors locked at 12pm sharp so we could not get our bags, however, front desk gave us another key to get in. Prices on the Pembroke and expresso bar were pretty hefty.

We took the family for spring break with family and friends. Absolutely loved it, the hotel was in walking distance from a wide variety of places.

Location and neighborhood of hotel is excellent.

Stayed here multiple times. The hotel and staff are great The only thing is that the location was noisy during the night. I suppose its a DC thing

Stayed here multiple times. The hotel and staff are great The only thing is that the location was noisy during the night. I suppose its a DC thing

Good

Extremely friendly and helpful staff. Beautiful adequate room.

Very good

Great location for DC sightseeing, great service from Bellmen, Front Desk and Housekeeping.

Great location

Comfortable room, nice bar/restaurant

Location! Some local construction near major shopping we weren’t aware of- but great access to everything. Pembroke Restsurant excellent - Server Brittany- excellent/ very comfy room and service great. I found some of the front desk staff a little stiff, was expecting Irish type hospitality. Some were very accommodating, others a little cold. The bar was so loud you couldn’t have any conversation in any seat. Plumbing was a bit slow in room-

Location was good. Hotel is old. Small room, dingy carpet and dusty baseboards in the hallways. AND MOLD and filth in the shower!!! I took pictures and relayed to management upon check-in. They didn't switch my room. Just said they'd look into it and had someone caulk over it when I was out. I had to bring it up again upon checkout. They did apologize and gave me one night and my coffee purchases for free. Unacceptable for a hotel that charged $500 per night for graduation weekend!!

Superb

Location was good. Hotel is old. Small room, dingy carpet and dusty baseboards in the hallways. AND MOLD and filth in the shower!!! I took pictures and relayed to management upon check-in. They didn't switch my room. Just said they'd look into it and had someone caulk over it when I was out. I had to bring it up again upon checkout. They did apologize and gave me one night and my coffee purchases for free. Unacceptable for a hotel that charged $500 per night for graduation weekend!!

Location! Some local construction near major shopping we weren’t aware of- but great access to everything. Pembroke Restsurant excellent - Server Brittany- excellent/ very comfy room and service great. I found some of the front desk staff a little stiff, was expecting Irish type hospitality. Some were very accommodating, others a little cold. The bar was so loud you couldn’t have any conversation in any seat. Plumbing was a bit slow in room-

Lovely experience. Staff was outstanding. I’ll be back

Very good

Superb

The hotel is very clean. The staff were very accommodating. Heated bathroom floor. Street noise

Pleasant

Location Bathroom door did not close. Water in sink only ran hot. Room was dark and faced internal area, looking at very close walls and hvac units

The hotel is very clean. The staff were very accommodating. Heated bathroom floor. Street noise

Location Bathroom door did not close. Water in sink only ran hot. Room was dark and faced internal area, looking at very close walls and hvac units

Exceptional

I enjoyed the location of the hotel as well as lobby and restaurant. While the room was clean and offered water and coffee in the room, it was the smallest hotel room I ever stayed in. I ordered a king size bed and the room barely had room to walk around the bed. It was the only drawback of the experience and something that would make me choose another hotel.

My family and I stayed at the DuPont Circle Hotel during our visit to DC. The hotel is very nice, the staff is kind and extremely helpful. Our room was incredibly clean and complete with the best amenities. The hotel is in a great location next to a metro station and about a 20 minute drive to the National Mall. We truly enjoyed our stay at the DuPont Circle and will be back during our next visit to DC!

No AC in room had to sleep with windows open, they brought us a fan. It was 75-80 in the room.

Location was great for our needs. Beds were very comfortable. All staff members friendly, helpful and professional. There were multiple private events which prevented hotel guests from using/accessing bar facilities, and made other dining/drink areas congested.

Location was great for our needs. Beds were very comfortable. All staff members friendly, helpful and professional. There were multiple private events which prevented hotel guests from using/accessing bar facilities, and made other dining/drink areas congested.

Good location. Staff was friendly. Bed was comfortable. No door to bathroom- only glass door separation between sink and commode/shower. Water pressure was aggressive in sink and shower. Shower head not adjustable. Room felt small- had 2 double beds but a little cramp for 3 people. No extra room in mini bar-had to request mini fridge for restaurant leftovers & beverages. Overnight parking fee seemed high ($65), as well as room charge but it was graduation week.

Good location. Staff was friendly. Bed was comfortable. No door to bathroom- only glass door separation between sink and commode/shower. Water pressure was aggressive in sink and shower. Shower head not adjustable. Room felt small- had 2 double beds but a little cramp for 3 people. No extra room in mini bar-had to request mini fridge for restaurant leftovers & beverages. Overnight parking fee seemed high ($65), as well as room charge but it was graduation week.

Amazing hotel!

Exceptional

Very good

Easy check-in, v comfortable room

Easy check-in, v comfortable room

Elevator not functional to my floor. Restaurant and bar closed.

The room was beautiful the air conditioning was perfect

The front desk staff was exceptional. When a small glitch was encountered the hotel staff were able to remedy the situation flawlessly. Nothing-everything was good

The front desk staff was exceptional. When a small glitch was encountered the hotel staff were able to remedy the situation flawlessly. Nothing-everything was good

Great service, cosy room.

Great hotel in a great location. Highly recommended.

The location was very good to get to all the DC sites. The hotel had everything you needed right there at your fingertips.

Great location and comfortable, clean room. Nice restaurant on location although it was a bit pricey. Would have been nice if there was an ice machine on site. My wife needed ice for an injured knee and we had to ask at the front desk each time and wait to have it delivered to room.

Great location and comfortable, clean room. Nice restaurant on location although it was a bit pricey. Would have been nice if there was an ice machine on site. My wife needed ice for an injured knee and we had to ask at the front desk each time and wait to have it delivered to room.

Nice business hotel in a very convenient location. Staff were very professional and helpful. Water was available in the lobby, but no coffee which would have been nice. Would stay here again.

The bathroom had a heated floor! That was a nice touch, the room was clean, amazing location! The phone in the room didn’t work to call room services or the front desk. The only thing I can think of that was frustrating was that any request I made to staff wasn’t fulfilled the first time, I had to go down to the front desk and ask again before it was completed. Not a huge deal but that was surprising to me for this hotel. Staff was friendly, we only ate at the restaurant once but it was very nice! Not the most kid friendly but fine for older kids. The area had lots of restaurant options, CVS and metro stop so it was perfect for us!

Everything was almost perfect except for the shampoo dispenser at the bathroom. And, actually this is not the first hotel we’ve experienced this. It is annoying that while your are showering already but can’t wash your hair properly because shampoo dispenser is either busted or out of shampoo. And, this happened 2 days in a row.

Nice room, pretty hotel. Lots of construction in the area at this time. This is the second time we’ve stayed, and the second time I’ve received random charges on my credit card that I had to ask about. During this stay we couldn't check in until 4:30 given a glitch in their system ( the room was ready but the front desk couldn’t “release it”). A couple of minutes turned into 30.

Great place, great location, great staff. We keep coming back to this property. One suggestion- make sure the amenities in the shower are filled after each checkout.

There rooms are old and outdated. If you’re on the second or fourth floors, you hear the lobby music at 5AM. The pictures listed are not the same as what they offer and I was extremely dissatisfied. The reviews were magnificent but the hotel was not.

Staff welcoming, great room and superb location Meals were slightly pricey but as expected for a city hotel

Exceptional

Close walking distance to metro Barca’s very full

The room was odd. View of an alley. No real bathroom door, lacked privacy. Good location. Bar prices outrageous.

Nice property, very friendly staff. Everything was wonderful.

Neat, clean, and surrounded in a beautiful area. Very expensive. Especially having to pay 65 per night for valet parking. As a guest, and how it’s shown on booking, parking should be included.

Neat, clean, and surrounded in a beautiful area. Very expensive. Especially having to pay 65 per night for valet parking. As a guest, and how it’s shown on booking, parking should be included.

Very disappointed that our room was not ready until nearly 9pm although we did receive some compensation. Hotel generally good .

Exceptional

Great location right on DuPont Circle. Beautiful building , our room on 9th floor had a great panoramic view. However, there is only one lift that goes up to 9th floor and the staff was uncaring that it took a very long time - we even have waited for almost 20 minutes one time. The main reason is because the lift is programmed only to pick up by floor ie pick up 4th floor bring down, then pick up 3rd floor then bring down etc much like a school bus that picks up each house to drop off at school individually before the next house rather than have a route to pick up from multiple houses prior to dropping off at the school. Upon letting the front desk know they were indifferent at best. They also didn’t warn us that breakfast needs to be reserved in advance because they accept non guests and doesn’t prioritize hotel guests so we missed breakfast the first morning.

Excelent

Bath robes were a little shabby, but otherwise zero complaints. Comfortable room, great location, nice staff and restaurant/bar was a happening.

Overall wonderful experience. Shower pressure is so low, sink pressure is too high.

location, and some of the facilities: restaurant (design, comfort, food), the outside terrasse is very beautiful, the fact that there is a little coffee corner just outside the restaurant where one can buy coffee and pastries without having to wait in the queue for the restaurant (which is usually busy as it attracts a lot of customers who do not stay at the hotel), a lively bar on the ground floor if one does not feel like getting out late evening but still enjoy a nice social evening. Rooms very clean, beds were excellent, friendly staff, strong shower, well working AC in the room. Nothing dramatic really but for a hotel at this level, there were a few disappointments during our stay: asked for a quiet room away from elevators, which we got, but on the side of the street where there was construction work all day. Would have liked for the hotel to flag that with us in advance at least! There are only 3 elevators that serve the entire hotel. One was out of order the entire week we were there. The other two were painfully slow, and always full (there was no easy way to see on each floor whether an elevator was going up or down, so everyone was entering them even if in the wrong direction, just to make sure they finally caught one!). Our room had a coffee machine (great!) but capsules were only added half the time, other times nothing. The windows had wooden blinds on the inside (very pretty but half of them would not stay open anymore), and rolling blinds on the outside (the main one broken so we had to manually pull it up and down every morning and evening). The reception added several drinks from the minibar on our bill at check out while we never used the minibar (upon complaining they did immediately remove them and produced in updated invoice). Such trivial issues are very fixable and should not impact negatively an otherwise pleasant stay at a very pretty hotel in a very pretty location!

Very good

Superb

Good

Amazing breakfast and location. Room was clean but a tad tired. Got the executive room and the bathroom layout wasn’t great and the room was a little dark. Staff very friendly.

It was excellent all around

Great location, great hotel, so much to do around here and easy access to the metro.. the room was large and very clean The bathroom had a semi open configuration within the room.. the toilet was tricky to flush and there was no way to control the flow in the shower

Exceptional

It was excellent all around

Everything lovely and staff. Ery helpful and nice

Pleasant

The Dupont Circle is an excellent hotel with very friendly and helpful staff at the reception and in the restaurant/bar. I stayed for 6 nights and had an exceptionally nice experience with room, staff, food and location.

The location was great & the staff was very accommodating. The rooms are too small & the service was a bit slow in the restaurant.

The rooms are too small & the service was a bit slow in the restaurant.

Superb

Fabulous staff, fabulous restaurant for breakfast, fabulous location - and the heated bathroom floor that my wife adored make this our new favorite Hotel for visiting Washington.

Convenient to DuPont Circle

Good a/c in room, rooms felt very cramped but well appointed with good coffee machines, comfy beds, good tv. Elevators are old small and one was broken so was a daily issue, restaurant and bar excellent. Overall a 4 star experience but needed more to be a 5 star

Great place to stay

Very convenient location. It was easy to walk from/ to centrally and also right next to DuPont Circle metro station for those days when we didn’t feel like walking. The lifts were a bit slow (with one out of three not working). The rooms were serviced twice a day (including an evening turn down service). Would recommend the hotel

The location, the restaurant, and the staff were wonderful. The carpets are dirty, it’s dated, it’s almost impossible to get room service or the front desk (rings and rings), and the elevators are very slow. Also, wasn’t pleased about not being able to order room service after 11 am. Our room had a roll in shower and there wasn’t much water pressure, the handle was plastic, and the toilet sometimes wouldn’t flush. The table in the room was too big for the space.

Check in was delayed and very frantic. Won’t stay there again

We enjoyed our weekend stay at the Dupont and being centrally located made it easy for us to get around the city

Love that place.

They had elavater problem all weekend and await 20-30 minites to exit or enter the room. Tha bathroom was so small and can not move. the breakfast were over booked and not available to us

We had a great stay at The Dupont Circle Hotel. They had very accommodating and friendly staff. We stayed in a classic king room, it was comfortable and clean. There was a nice restaurant as well, but we didn’t get a chance to try it out. Great location, near metro station and restaurants/ stores. We would stay here again!

Our room wasn’t ready until 10pm.

Good

The staff was extremely helpful and very professional. The hotel is very clean and well maintained. Food was a little pricey; but very good.

Yes - friendly helpful staff. Room very nice kept.

The staff was phenomenal; especially Estella at the front desk and Michael the concierge. Everyone smiled and acknowledged you when you walked by and were very helpful. A nice little touch was macaroons in our room on check-in. There’s a lovely café for coffee, pastries and sandwiches in addition to two restaurants on site. The rooms were nice and a good size however they could use a little updating with the carpet and the bathroom grout in the shower. Wonderful location, easy to take public transportation I would stay here again.

Needs a remodeling. We had a small issue with 2 bugs in our room and asked to be moved. The new room had the shower fixture out of the wall and weak water pressure in the bathroom sink. The room was quiet, the bed was comfortable and the area is ideal but it wasn’t a special stay.

Perfect DC location

Helpful staff, beautiful room, great views. This hotel went above and beyond to make us feel welcome and it truly was one of the best experiences.

Location, friendly staff, able to do an early check in with no problem or extra charge, loved the turn down service

What a wonderful staff! The location is fantastic but the staff were engaged, thoughtful, and super friendly. The facility is well thought out and a great perch for meetings

Fabulous location, accessible and very accommodating staff

Clean room

I thought that the staff was very friendly and the rooms were clean and a nice size. I like that the floors in the bath room were heated. The beds were not that comfortable, and the pillows were terrible, I also kept hitting my toes on the base of the bed . There was no opening under the bed, it was solid to the floor. The hallways were decorated nicely but the rugs on floor 4 need to be cleaned. The cabinets under the sink in the bathroom needed a little paint and the toilets were extremely low, and the handle in room 407 that flushed the toilet needs to be changed out. Everyone who worked at the hotel was very nice and the dining room for breakfast was very pretty and the food was very good. I would stay there again and will be back in the future since we have family that lives in Georgetown.

Always very clean. Staff very attentive to are needs.

Loved the location and the service. Rooms could be bigger, but it is what it is given the location. Only complaint is the pet fee. They don’t clean your room if you have pets, and the fee gets you nothing other than a check in.

Room clean and staff courteous. Duvets are nice but too heavy for time of year. Could not get AC cool enough for warmth of covers.

Front desk personnel knowledgeable

The hotel, location and select staff were excellent. Favorite staff include bellmen and restaurant wait staff. Front desk was not our favorite but John the bellman was awesome!

Very nice clean room with spacious bathroom and comfortable bed

Exceptional location, service and amenities!

Great hotel!

B

Top notch! Staff was amazing! The service was on spot!

Excellent service. Excellent food. Nice guest rooms.

Room could be maintained better (e.g., coffee maker didn’t work, toilet backed up- luckily on last day and they made up by offering a sumptuous breakfast at the gorgeous Pembroke hotel). Hotel reception staff was excellent and deserve a very special mention. They cared to immediately solve a problem. Wow.

Room was clean and as expected. I requested a mini fridge and this was brought to our room which helped us out. Staff were very friendly. Could’ve done with some tea and milk to go with the coffee machine but overall a good stay.

Air conditioning was hard to regulate. Breakfast was only average.

Overall a good experience. Our toilet sometimes had a drip noise, then it would go away so I didn’t call for service. The dining options seemed overpriced and we did not like the coffee from Doyle’s. The room was quiet and the location is wonderful for other restaurants and access to Metro.

The cleanest rooms and best service from the cleaning crew and at the bars. Specially the two gentlemen opening the door for you at the entrance.

Ok

Great stay! Only thing we did not realize was the small size of the rooms.

polite...hotel is beautiful,quiet,excellent location...loved it

We love the Dupont Circle Hotel. Wonderful, friendly and competent staff, terrific beds and a truly impressive breakfast. A cozy bar to meet friends with a talented bar tender in the most convenient part of the city for great restaurants of all stripes.

Room view was terrible — I’ll remember to request a higher floor with a street view. With the heavy rain, we had planned to spend some time in the restaurant before going out, but it was unexpectedly closed for a private event.

Clean but old

Clean and very nice location. Staf was very friendly and helpful. Appreciated the nice VIP upgrade! Room was comfy and loved the heated floor in bathroom!

The room itself was fine, well stocked mini bar and mini fridge available on request with ice was provided in the room. Little things seemed off to me - sockets next to the bed felt a little loose and the TV was off centre from the bed and pointed at the sole chair in the room, fine if travelling alone - less so if a couple, it was also unable to tilt towards the bed which seems where most people would watch TV from. But what do I know? The bathroom area was well stocked with toiletries and dressing gowns but the grouting of the shower floor was a bit manky. The view from the room (facing internally) was depressing, could at least try to tart up the AC intake a bit.. Staff were helpful and doormen were very friendly. My colleague had no issue with Valet and was very happy with their service. I used the hotel bar and restaurant once each. Breakfast service felt very slow despite ordering patries only and explaining we were on a tight schedule. Bar - good drinks variety, staff were quite good fun but our party of 8 could not be provided with individual checks - perhaps this is more of a quirk to the US than the Dupont itself. Surrounding area - great for diplomatic circle and Metro is very close for wider travel. Nice hotel - certainly, but it could be better.

Room was well appointed but poor shower pressure was disappointing.

This used to be my favorite DC hotel. It's clean and in a great location for walking and dining but lots of roadwork in the area this trip and really long traffic lights which make getting around the Circle in a car impossible. The bar is excellent. The restaurant is ok. Comfortable bed.

We have stayed at the hotel many times over a period of years because the staff are accommodating, the Pembroke restaurant food is healthy and the rooms are always clean. Great location for Metro, and other services.

Beautiful room. Very clean. Friendly staff. Love the DuPont Hotel. Great location too!

Bar and restaurant downstairs is super nice the staff is very friendly and knowledgeable! The rooms are nice

Bar and restaurant downstairs is super nice the staff is very friendly and knowledgeable! The rooms are nice

always lovely. we have stayed here a few times, and it’s been fantastic every time. the heated bathroom floors are an added bonus that is sooo cozy.

always lovely. we have stayed here a few times, and it’s been fantastic every time. the heated bathroom floors are an added bonus that is sooo cozy.

We really enjoyed our stay! The rooms were nice & beds were comfortable. Loved the bathrobes & slippers. The location was perfect for us, as we wanted to be near the metro and it was a nice walk to the National Mall. The neighborhood is beautiful. I would definitely stay again.

We really enjoyed our stay! The rooms were nice & beds were comfortable. Loved the bathrobes & slippers. The location was perfect for us, as we wanted to be near the metro and it was a nice walk to the National Mall. The neighborhood is beautiful. I would definitely stay again.

Convenient location, clean and well sized rooms, appreciated the turn down service and the text asking if room cleaning was needed.

Convenient location, clean and well sized rooms, appreciated the turn down service and the text asking if room cleaning was needed.

Clean room, turndown service, helpful staff!

Clean room, turndown service, helpful staff!

Room was clean, stay was pleasant. Staff was top tier, but people staying were not so nice.. pretty snobbish actually.

Room was clean, stay was pleasant. Staff was top tier, but people staying were not so nice.. pretty snobbish actually.

From the moment we arrive, we are welcomed like family. John and Troy at Bell Services are consistently warm, professional, and attentive. They remember us, anticipate our needs, and always make us feel genuinely cared for. At The Pembroke, Dena, Natalie, Victoria, and Solelie are simply exceptional. Their kindness, grace, and attention to detail transform every meal into something special. It never feels transactional — it feels personal. They create an atmosphere that is both elegant and deeply welcoming. Because of this incredible team, it is effortless for us to make this hotel our home away from home whenever we are in DC. Luxury is not just about beautiful rooms or location — it is about people. And this team defines true hospitality. We are so grateful and already look forward to our next stay.

From the moment we arrive, we are welcomed like family. John and Troy at Bell Services are consistently warm, professional, and attentive. They remember us, anticipate our needs, and always make us feel genuinely cared for. At The Pembroke, Dena, Natalie, Victoria, and Solelie are simply exceptional. Their kindness, grace, and attention to detail transform every meal into something special. It never feels transactional — it feels personal. They create an atmosphere that is both elegant and deeply welcoming. Because of this incredible team, it is effortless for us to make this hotel our home away from home whenever we are in DC. Luxury is not just about beautiful rooms or location — it is about people. And this team defines true hospitality. We are so grateful and already look forward to our next stay.

Was very impressed with this hotel’s location and level of experience being a non-major chain hotel. It was well appointed and the bed/pillows were very comfortable. Many nice finishes and amenities. I would stay here again for any Dupont area business in DC.

Was very impressed with this hotel’s location and level of experience being a non-major chain hotel. It was well appointed and the bed/pillows were very comfortable. Many nice finishes and amenities. I would stay here again for any Dupont area business in DC.

Everyting excellent

Everyting excellent

Great stay! Room was very clean and staff was friendly.

Great stay! Room was very clean and staff was friendly.

staff was amazing!

staff was amazing!

Friendly staff

Friendly staff

Our room was not ready until 5:30. Unacceptable

Our room was not ready until 5:30. Unacceptable

Great staff, comfortable bed

Great staff, comfortable bed

Friendly staff, great location, and comfortable room.

Friendly staff, great location, and comfortable room.

Junior suite was super comfortable and spacious. Location was great. Downstairs cafe had really good coffee and quick grab breakfast which was perfect for our needs and so convenient.

Junior suite was super comfortable and spacious. Location was great. Downstairs cafe had really good coffee and quick grab breakfast which was perfect for our needs and so convenient.

It was just overall very cozy and comfy. Really nice gym, little touches like chocolate every night next to the bed, good/thoughtful lighting in the room, and great location. The shower floor was not exactly spotless, needed a deep clean, but overall a really nice stay!

It was just overall very cozy and comfy. Really nice gym, little touches like chocolate every night next to the bed, good/thoughtful lighting in the room, and great location. The shower floor was not exactly spotless, needed a deep clean, but overall a really nice stay!

Too much for parking

Too much for parking

We had a wonderful stay. Beautiful room and excellent service throughout our stay. The room service meals were fantastic, delicious restaurant fare. Location is convenient for exploring the city. We'll definitely stay again next time we're in DC.

We had a wonderful stay. Beautiful room and excellent service throughout our stay. The room service meals were fantastic, delicious restaurant fare. Location is convenient for exploring the city. We'll definitely stay again next time we're in DC.

Staff was excellent! They all deserve a raise. Unbelievably accommodating. I’ll definitely recommend to any future guest down the road.

Staff was excellent! They all deserve a raise. Unbelievably accommodating. I’ll definitely recommend to any future guest down the road.

Great place to stay

Great place to stay

Room was great and all staff were courteous and helpful.

Room was great and all staff were courteous and helpful.

Great everything. Beautiful hotel, great staff, room was amazing.

Great everything. Beautiful hotel, great staff, room was amazing.

The food was absolutely delicious. The staff always went the extra mile and with smiles. Would go back in a heartbeat.

The food was absolutely delicious. The staff always went the extra mile and with smiles. Would go back in a heartbeat.

We had a great stay at Dupont Circle Hotel. Check in was a breeze, our room was very comfortable, very nice treats when we arrived in the room, and we much appreciated the black out blinds in the room. Breakfast was superb at the restaurant and the bar had fabulous cocktails. I will definitely stay here again.

We had a great stay at Dupont Circle Hotel. Check in was a breeze, our room was very comfortable, very nice treats when we arrived in the room, and we much appreciated the black out blinds in the room. Breakfast was superb at the restaurant and the bar had fabulous cocktails. I will definitely stay here again.

Yes, the room was spotless and the location was was excellent and the staff was pleasant and professional.

Yes, the room was spotless and the location was was excellent and the staff was pleasant and professional.

Nice neighborhood nice atmosphere great staff, room was ok lack of bathtub was disappointing but was very nice overall.

Nice neighborhood nice atmosphere great staff, room was ok lack of bathtub was disappointing but was very nice overall.

Terrible room service

Terrible room service

Clean room

Clean room

Clean room, easy access

The staff was incredible!

Birthday trip - staff was tremendous

Comfortable room, great CSR's. Trylu felt like they cared about your care and comfort.

Clean

things were just a little off. We checked in at 630 PM then turndown service came at 7. The minibar was locked and when I texted the front desk how to open they did not respond. The lobby had a cute little coffee breakfast bar but it was not actually in use as I learned in the morning when I came down. Great location, clean hotel. Just the details were a little choppy. Staff was nice.

Everything is wonderful

Beautiful property and courteous and attentive staff.

the staff were so attentive and kind, from the front desk to the concierge to the maid, all excellent.

Although the hotel was very nice, the staff was the best part for our experience there. They were always there with excellent advice and help. Place is a bit pricey, but it was very comfortable and had some nice extras in the room like fruit sparkling water, etc. Be careful with the alcohol fridge, as if you only take out one to look at, it be charged to your account. The cost of a little wine bottle is 30 dollars. We made that mistake, but the staff quickly adjusted our bill.

The room was nice and the staff were courteous

Super clean

This was a great stay. Very convenient location and in a nice area

The DCH feels like a second home. From Aisha at the front desk to Martin in The Doyle, the staff is fabulous. The hotel is well managed and maintained. And the amenities are great.

Perfect

Love the DCH. Staff is the best. Front desk, bar, housekeeping. It’s been a second home to me this year and I love it!

Was in town for my wife’s birthday. Everyone and everything was top notch. Couldn’t rate the breakfast due to us having to check out early.

Breakfast was very delicious. Our waiter was not very attentive. The front desk staff were all excellent.

Fabulous 5 star boutique hotel that always delivers.

Everything about my stay was wonderful, the valet service, the restaurant, the fellow guests, and especially the bed, which was incredibly comfortable and made for a great night’s sleep. The only issue I encountered was not knowing where the gym was located, as there was no information provided in the brochure or at check-in. My room felt slightly dated, and the bathroom’s heated floors seemed to need maintenance since I only felt warmth on two tiles. Additionally, the rug near the bathroom tile could use some stitching. Aside from those minor details, my overall experience was excellent.

Nice location, friendly staff and great restaurant. My only gripe is the bathroom situation. The bathroom is not very private. It is very close to the bed, and the door to the toilet/shower enclosure is a swinging glass door with a gap. The person using the sink can see you on the toilet, and there is no sound protection due to the nature of the door. So, anyone in the bedroom area can hear everything. In addition, the minibar was not stocked at all, and the chair in the room was broken.

Exceptional

Love the hotel. Stay there often.

Staff at the Doyle bar is phenomenal. Liv makes me want to come back just to visit. The NewYorker in me was very pleased and, gasp… impressed with customer service.

Very nice, in very good condition.

This is the nicest hotel I have stayed at. We rented the suite with the balcony and it overlooks DuPont Circle. The bedroom was impressive. Mattress was comfortable. The bathroom had heated floors and towel racks. The shower was impressive. And a complimentary mini bar was completely unexpected. Thomas was amazing in checking us in. The Valet drivers were great.

Clean room. Staff was amazing. Overall experience was amazing.

My stay at The DuPont Circle was amazing! The hotel is in a prime location and is beautiful inside. The room was very clean and classy yet modern, and had all the amenities you could need. The staff was extra special - from the front desk concierge Taylor and manager Eric, to the bartender Andres, and everyone else I interacted with was kind and smiling. Taylor went out of her way to be accommodating and it greatly enhanced my stay. I will be back!

Clean, quiet, great bed and linens.

Great bar and restaurant. A little over priced.

clean room; kind and helpful staff.

Incredible staff. Everyone at the front desk was always kind and attentive.

I have stayed at the DuPont Circle many times and am never disappointed! the staff is friendly the hotel is clean, comfortable and is in an ideal location!

Friendly and helpful staff, great location, comfortable

The hotel was very nice — the room was clean and comfortable, and the staff were friendly. The restaurant, Pembroke, was excellent as well — great food and atmosphere!

Great location and cozy rooms.

Was in for only one night. The hotel is fine - I don’t have any major complaints other than it’s not really a 5-star hotel nor is it deserving of a Michelin Key. It’s a solid 4-star hotel, but there are obvious signs of wear, the service is just okay, and the rooms are not what I would expect from either a key or 5-star experience. Again, it was fine, but recalibrate your expectations if you’re expecting a luxury experience.

Checkin was easy and restaurant is good.

Very good experience

Love it there people are very kind.

The street noise at Dupont Circle was quite loud, loud talking at the outdoor seating at nearby bars and restaurants, as well as very loud amplified music in the Circle.

But very comfortable room and bed.

This is a top notch hotel bustling with great vibes. The bar has fantastic cocktails and atmosphere...busy but relaxing and lively. The Junior Suite was fantastic and service was outstanding. The water in DC is odd, so we were thrilled that they gave us water bottles each day. Only issue was street noise, but that comes with a busy area in any state. Loved this place and location was fantastic!

Facet dripped. Waited for 15 min at an empty restaurant for service, and eventually walked out. Not 5 star quality.

My husband and I stayed at this beautiful hotel to celebrate our 10-year wedding anniversary, and it couldn’t have been more perfect. As DC area locals, we wanted a special getaway close to home, and this hotel exceeded our expectations. Every detail was thoughtfully considered, creating a luxurious and welcoming atmosphere. We truly enjoyed our stay and will definitely return. Thank you for a memorable and delightful experience!

The room was cozy and chic, the staff was efficient but not friendly.

Broken toilet in my room, and no place to get water at night. No one answered the phone at the front desk.

Customer service is superb! The hotel is very nice. My second stay. Customer Service at every level (front desk, room service, bellman) is the reason I would come back!

Everything is close by

Amazing staff and beautiful room.

It was a satisfactory stay. Everything is good. Near 24hour motor sound/noise out of the window should be lowered.

This place is a real gem! It is a beautiful hotel, the rooms and amenities are really nice. The bedding is super comfy and the bathroom has heated flooring. The staff were warm and truly helpful. I will be staying here again real soon.

The staff was fantastic.

Great hotel . Clean, great room service. Bar and restaurant are gorgeous. Beautiful property. Definitely would stay here again.

Great location

Nice hotel overall, good dining options within blocks of the hotel and conveniently close to the metro. Would recommend.

Clean room.

Lovely service - great food options - lively bar - great grab and go breakfast and lounge area

Great room, excellent staff, wish that I had not faced cooling towers and fans, as I am a light sleeper, but otherwise excellent. I'd stay in the same room again.

Great job and great experience

Always love staying at this property. The staff are always lovely and the property is elegant and beautifully designed. The room and bath are tip-top.

The staff truly made our stay wonderful with their warm hospitality! A few reception team members might consider adjusting their tone for even better guest interactions. Housekeeping excelled, and the hotel's charming ambiance added to the experience. I wish them the best for their continued growth!

Exellent

Great location and lovely hotel

The cleaning staff and front desk staff were friendly and helpful.

Gret stay

There were no vip benefits. The first night was outrageously priced for what hotel provides. And I arrived late due to delayed flight. They put me in a loud (music piping up from bar) room. They did change it (thank you), but terribly fun at 1am to trek to a new room. Unfortunate. Location is great. Hotel above average, but not for value.

The huge drawback on this otherwise very nice property is the bathroom configuration; ZERO PRIVACY - no door separating beds from bathroom. A deal breaker.

Great hotel! Loved our stay!

Was very impressed by room amenities !

Nice hotel in a good area

Great hotel,great people who work there,lovely room clean and always looked after

Great restaurants in hotel

I liked the aesthetics of the location

Great stay but a few minor things like bathroom hooks and lamps had some wear

Was great! Enjoyed our stay and the location is great

Best hotel in DC

Great location. Lovely hotel. Good experience.

Nice staff. Clean room. Comfortable beds. Old school room service a plus. Lovely breakfast. Nice set up in room. Two suggestions: more easily accessible non alcoholic drinks in a city with hot weather. If no vending machines due to ambiance, bring back the stocked mini bar. And please consider updating your cable. It’s laughably sparse.

Well located hotel with great amenities.

I enjoyed the plethora for food options nearby and the access to the metro.

As from other stays, ordered breakfast, horrible. It could easily be enhanced. Any coffee shop around the hotel would serve better quality bread, pastries, etc. Omelete is something not acceptable in any place. A not fresh apparently from a boxed egg mix with a gross gummy spread inside, total lack of creativity or respect for a hotel this level. It was a total deception. Croissant like supermarket cheap package, toast was burned not even tasted like sourdough. I challenge the manager of the hotel to eat it and then go to any even small nearby shop to have a greater quality. Had to go outside in a nearby offee shop to have a minimun proper breakfast

Comfortable, reliable and convenient, my go to when I’m in DC.

Great, quite neighborhood

Great

This is a beautiful, centrally, located hotel with an extra extraordinary staff. The service was especially kind, not solicitors, just the right level. Bellhops Paul and John were especially helpful. The outdoor seating area is comfortable, hip, and very relaxing.

部屋が広くて、高級感があり、ゆっくりと休むことができました。インターネットも早く、エスプレッソマシーンも毎日補充されました。近くにレストランがあり、穏やかに過ごすことができました。フロントの方の対応も丁寧でした。

Didnt like that there was a fire drill that no one bothered to mention was a drill, causing me to walk doen to the park along with staff assuming it was real.

Proximity to everything

Always a great stay. The folks here are always friendly, welcoming and helpful. A stone’s throw from the hotel is the Coffee Collective (formerly Firehook Bakery) for great coffee and pastries. The metro is right at the hotel for traveling around. If you don’t mind a walk it’s about a 40 minute walk to the Smithsonian.

Wonderful stay!

A great property, fun and wonderful staff. Great customer service. The bar is a fun place to hang out. Great food but I wish the menu has more options to offer. Be aware of your bill. Check if someone charged food expenses to your room. It happened to me but the front desk handled it very nicely and compensated me for my breakfast for the inconvenience, even though I didn’t ask for it.

This location was perfect if you want to easily navigate Washington DC and go see all the tourist attractions. The hotel was cleaned daily and the customer service was amazing. I would definitely stay at this hotel again. The beds are also super comfy so that’s a plus as well.

This was an excellent location to stay.

Very nice hotel. Great proximity to everything

Very clean hotel. Fabulous breakfast, my only meal there. Very nice staff. Dupont Circle has cute stores, including an amazing bookstore, and restaurant and cafes within walking distance.

Loved it!

Can’t say enough good things about this place!

Arrive early in the morning , and it’s great that they had a room service . From a very long flight you’re able to order a decent meal at the wee hours in the morning . Staff are genuine and special thanks to Fara. She did explained about the situation and she handled it professionally. Had a quick lunch by the bar , everything is amazing. Additional gin options would be great .

did not like showers; extra desk in room took up too much space; cleanliness of floors as a result of allowing pets in room; no way to dim light in bathroom when trying to sleep

As a woman I felt safe here. The location, accommodations, and service were perfection.

The hotel staff are friendly and helpful! The farmers' market, located right next to the hotel on Sunday, is charming! We loved our stay at the hotel!

Lovely hotel and staff

Will be back!

The staff was friendly and helpful. We were a large party with an infant and they went out of their way to accommodate us. The rooms are spacious and clean. It is in a great location.

Great hotel

Heated floors and robes in the shower

Great location right on DuPont Circle and next to metro. Staff was professional and always courteous. It felt like they went above and beyond. I overslept and they asked if I wanted housekeeping, which came later in the day. They had some greeting macaroons, which was a nice gesture. I would definitely recommend this place staying in DC.

Extremely comfortable beds, Quiet hotel, near every thing to do but secluded enough to just relax. Great staff at the Doyal , new menu for Pembrook and Doyal is absolutely delicious.

great location, bustling bar, nice rooms

Frindly

We also loved the room and quiet of the hotel for being so central to the city. Amazing.

Poor fitness facility and average room

Excellent

Lovely hotel with impeccable customer service

Great location and value

The hotel is fantastic, very well located.

Great hotel. Best nights sleep. Courteous and helpful staff. Highly recommend.

Absolutely superb!

Amazing place to stay. Great location, exceptional staff, very good restaurant

The room was very small. The only way to eat room service was at the desk which has a low unadjustable chair. I had to request room service two times in a four night stay. I was out all day and room not maid. Had to go to lobby twice because no one answered the phone. Lovely property staff helpful but not impressed for a 4 or 5 star hotel. I have larger rooms on cruises.

One problem: Housekeeping never refreshed the shower amenities (shampoo, conditioner, body wash). Very frustrating. Expedia VIP welcome drink not offered. Otherwise great hotel.

Great room and location. Excellent service

Everything was perfect

Excellent!!!

Na

Excellent! Love it and will return.

Clean, spacious with friendly service. It's in the perfect location among a very walkable neighborhood with lots of restaurants. It's also 2 minutes from the red Metro line. Extremely pleased with our stay.

Very pleasant day. Love the interior decor, the restaurant, the bar, and the park in front of the hotel.

Not a 4-star hotel, let alone a 4.5-star hotel. The faux-leather couch in my suite had stains of either the beverage or bodily fluid type all over it. Which also means that housekeeping doesn’t regularly wipe down the surfaces… So, they sent housekeeping up to try to rectify the problem; the housekeeper tried to explain that these were just water stains on the couch. At which point, I then had to borrow the maid’s cleaning spray and cloth to demonstrate that these stains could be removed with elbow grease… to be clear, guests should not have to clean their own rooms at a purported 4-4.5 star hotel… The bathroom was a gross, mildewed mess in all the grout and shower joints. Water stains on walls from past leaks… I shudder to think about what a black light would reveal at this hotel… I also stayed my first night here in a regular King— the cheapest available—and they put my in a room with paper thin adjoining walls; I was up the entire night because of the neighbors’ coughing and talking—and they were not being loud or anything. DO NOT STAY HERE IF YOU PRIZE CLEANLINESS OR QUIET.

Wonderful

Great restaurants and bar. Nice location. Excellent staff

Amazing experience.

I am always grateful when my trip to DC includes the opportunity to stay at this lovely hotel and be cared for by a friendly, professional, and attentive staff from the front desk to the restaurant, from the housekeeper to the bell service.

Well kept, clean, nice staff and walkable.

Very good hotel in good location beside Metro station. Also within reasonable distance of all main attractions should you choose to use taxi. Bars and restaurants within easy walking distance.

Great stay. Fantastic staff.

Nice

Double room is extremely tight for 3 adults.

This was a luxurious stay for us. Clean rooms, comfortable beds, crisp sheets. Tasty coffee. Large bathroom. The location is perfect.

Location was great, bathroom setup seemed like it could have been better.

Wonderful upmarket hotel. On site amenities are highly recommended

The room seemed cramped and not like the photos online. The microwave provided did not seem up to code and the general state of the room could have been better with maintenance. There was a stain on the carpet and the bathroom could have

An elegant friendly hotel.

Very good

We lived the vibrant area as our daughter lives nearby. However, the strange bathroom right in the room situation was not enjoyable. The glass shower/ toilet door banged the vanity with each use. Our room was not cleaned and there was not a bottle of water to be purchased on the premises. Uber is also confused by the address

Unbelievable location, and absolutely delightful service. Room was spacious and clean, and bathroom was spacious, too. The bar/lounge was amazing and I’d go back just for the bar/lounge. Dinner at the restaurant was also amazing. Highly recommend!