Phoenix Park Hotel

the upgrade to the penthouse suite was both unexpected and very appreciated! it's such a lovely hotel, great location, great food at the Dubliner. Unfortunately for me, i was only there for one night- wish it was a longer stay.

Fantastic in every way. The location could not have been better for exploring the city, the staff was incredibly helpful and the amenities were above-and-beyond. Clean comfortable rooms (with robes!), evening walks around the capital, and great food downstairs and within walking distance. We would stay here again in a heartbeat.

Excellent hotel. Very nice.

Great location to museums, union station, national archives, etc. The restaurant in the hotel is amazing, great food! Loved the free coffee bar on the 2nd floor! No microwave in the rooms, but not a huge deal.

Exceptional

Great

Nice little hotel near Union Station with good prices and nice staff. Restaurant is the Dubliner pub with great food

Nice hotel

The Phoenix Park Hotel was a convenient spot to stay for our visit. The benefits of the hotel included the 24/7 coffee bar, the Dubliner, and the Union Station Metro nearby. Unfortunately, other than those perks, we were quite underwhelmed with our stay. The floor of our room was littered with trash from the previous guest and there was little to no cold water from the sink or shower. Not worth the price!

Great location, very clean! Gym was super small.

Hotel is in a great location, if visiting DC to tour the national mall/museums/union station, but there is ALOT of traffic and constant siren sounds from police, ambulance, fire trucks, no black out curtains, so not a great choice if your are looking to sleep well. We were up early and out til late so worked out for us.

Location is perfect from Union Station. Handy for both Metro and Amtrak. Staff at hotel superb, from pub, restaurant and check-in. This was my 2nd stay here, and I'd book it again when I return!

Great location!!

This is a very old hotel that appears to have been updated and modernized. They charge a $32 “amenity fee” but it’s not clear what the amenities are. Maybe a gym? They didn’t even have an ice maker in every floor.

Exceptional

The front desk staff are so welcoming. Readily gave us the room even before the check in time. The room given had an impressive view of the Capitol. None.

Superb

Great place stay near union. Station

Elegant, thoughtfully appointed room, perfectly located to walk to the Capitol and Mall. Loved the coffee station in the "Living Room" on the 2nd floor. It offered all types of coffee and hot chocolate, and many kinds of tea. Even sweeteners were varied. And check out is NOON!

The property is very well located, but the lack of maintenance and staff training is noticeable. One thing that stands out is the lack of friendliness of the staff, including the people who work at the bar. I won't be back.

I like the rooms. Very nice n clean. Comfy bed. Location was awesome n super near to the union station. No coffee maker inside room. I requested for connecting rooms but didn't get it when I reached there.

Above rated Can't complain about anything

Location across from Union Station Tiny room, high price, dated facilities, no view

Good hotel with very nice staff. 24 hour coffee availability. Being connected to The Dubliner is a plus.

Within sight of Union station, great location

Exceptional

Excellent property.

The restaurant and bar is very good also. You get two free drink tickets when you check in.

Exceptional

Convenient to the Union Train Station. Quiet. Walking distance to Capital and the Mall. Staff great. And fun pub attached.

Walking distance to all the sights, Capitol building is just a couple of minutes walk and Union station is right beside the hotel.

There is a 24/7 coffee and tea station, although the coffee is unfortunately quite poor. Sadly, despite being housed in a historic building and carrying the "Historic Hotels of America" designation, the hotel lacks charm, character, and a distinct sense of identity.

Great location for traveling through Union Station. Nice restaurant attached.

Located right next to Union Station so getting around was quite convenient. The on-site restaurant is outstanding and serves breakfast, lunch and dinner. Very clean and the staff were very kind and helpful. A bit picky, but the pillows were somewhat awkward. I'm sure if asked, they would have replaced them. The staff is great! The walls are a bit thin, so if you have loud talkers next door, you will hear them in your room.

This hotel is old-school delightful. Service and comfort, quality and excellence throughout produce standards seldom seen these days. The staff here just cannot seem to do enough for the guests. The consistency deserves kudos, which is why the Phoenix Park Hotel is our home when in Washington, D.C.. The Dubliner Pub is just wonderful. Oh, and the vouchers for two complimentary drinks were much appreciated after a long day of travel. Nearly everything we ordered in the Pub was perfect. The one little thing (breakfast eggs not cooked as ordered) that was not perfect was soon addressed and made perfect. After which the management refused to let us pay for our breakfast. This, after having been upgraded to a lovely bi-level suite upon check-in, and then allowed a later checkout with no surcharge, due to a late departing train. Within view of Union Station, the hotel is an easy walk of about 800 ft, according to our GPS, perfect for train travelers. The Phoenix Park is very popular, and depending on what's going on in the city, prices can fluctuate wildly, but we think that it is a very good value. Beds are comfortable, bath amenities plentiful, lots of channels to choose from on the good-sized flat screen TV. We had a Keurig coffeemaker, refrigerator and microwave in our suite. I think only suites have coffeemakers and microwaves though. However, there is a coffee lounge on floor 2 which is very homey and enjoyable, open 24/7. We have already booked our next stay for September.

This hotel is amazing. Great location, excellent, professional and friendly staff and the bed is super comfortable! I would definitely stay there again!

The staff were great. Wifi worked well. The walk to Union Station is short, so it's an easy connection to most places. The room was rather small and the hotel has a food smell that permeates the floors because of the Dubliner restaurant.

The staff were great. Wifi worked well. The walk to Union Station is short, so it's an easy connection to most places. The room was rather small and the hotel has a food smell that permeates the floors because of the Dubliner restaurant.

Great location and warm friendly staff

Location for Union Station .. Dining

Best location for tourists.

Excellent location Nothing

Great location and nice hotel. Staff really helpful and kind Bar downstairs equally as good Nothing

for a hotel room in DC near Nationals Park, this is a good deal. very nice staff, all around. clean rooms. easy check in and check out. the valet for $68 is reasonable for the area. lots of walkability, fast access to the Metro. it is a hotel in dc, so it's expensive. also, they do not have a vegan milk option for the coffee in the lobby.

it is a hotel in dc, so it's expensive. also, they do not have a vegan milk option for the coffee in the lobby.

Wish the parking garage was closer. Other than that we had a wonderful time

Great stay in a cool historic hotel with a fantastic DC location! Our room was small but nicely decorated with modern amenities and clean. The staff is very pleasant. A well-known Irish pub with nightly live music is off the lobby.

Perfect location if traveling by train. Grateful for the complimentary coffee.

The location was excellent. I didn’t like that the shower drainage was slow and my feet stayed under water. Also, the property should improve the room windows to prevent cold from getting inside the room when temps drop outside and soundproof the walls.

The location was excellent. I didn’t like that the shower drainage was slow and my feet stayed under water. Also, the property should improve the room windows to prevent cold from getting inside the room when temps drop outside and soundproof the walls.

Close to everything.

Close to everything.

Perfect location if traveling by train. Grateful for the complimentary coffee.

Great staff, location and the food at the Dubliner was excellent!

The uniqueness of this hotel is that it is located right next to the central train station, very close to all public transportation in the area. The hotel is also very close to Capitol Hill, allowing for a pleasant and relaxing trip to the Washington DC.

The staff was friendly and accommodating. We were able to check in early which was extremely helpful. The location was great

The staff were friendly from check-in and the room was clean when I arrived. One thing I really appreciated was how accommodating they were with the number of packages I had delivered to the hotel during my stay. That made things much easier for me. The room itself was simple but comfortable. The bed was probably the highlight for me since it was very comfortable after long work days. The hotel was also in a great location, very close to the metro which made getting around the city easy. There were also plenty of food options nearby, the area felt safe, and it was nice being so close to the Capitol building. A small thing I ended up enjoying more than expected was the free hot chocolate they offered. Overall, I had a good experience here. It may not be the most luxurious hotel, but it was clean, comfortable, and in a very convenient location with friendly staff. I would definitely stay here again for another work trip.

Great location for sightseeing 5 minute walk from Union Station Friendly staff Great free coffee area Lovely room and bathroom No complaints

Amazing!

Good experience overall. Clean, quiet, and the location was perfect. I would stay there again. Highly recommended.

Location, clean property, spacious room Breakfast options limited. Pricey tariff

The Dubliner bar in the lobby - and its location a block from the train station makes this my go-to spot in DC. A welcoming staff; a clean hotel; a great price. It’s an easy booking!

Beautiful place to stay

You get water, gym (4 or 5 machines) , and 2 drink tickets. Noise from outside of bar is loud. Location is very goid.

Great location, very short walk from union station. Staff was wonderful and the on site restaurant was amazing,

Pleasant

The location is great since it is near the Washington Union Station. When we arrived we were greeted by staff. We were able to check in early which is a great plus. The person in the front desk was courteous and was able to checkin us early in the day which we needed because we were able to explore DC without our backpacks and luggage. Our room is clean and good in size. They have complimentary bottled water everyday in our room and 24hrs coffee/latte/tea in their 2nd floor. Overall we had a great experience. We will definitely book in Phoenix hotel in the future and recommend it to family and friends

Hotel provided ear plugs for a reason. Got a refund for the second night. Parked at Union Station.

Very helpful staff. We couldn't print a pass we had bought, and te front desk took the time to help ussort it out--all with a nice smile. We asked the cleaning person (Rachel????) for some extra supplies. She remembered and filled our request when she cleaned our room. Nice place to stay.

Great location-small room, Good business lounge No free breakfast

Very convenient to union station Have stayed here 2x and both very good experience. But last time the place smelled like fish. Maybe because of the restaurant.

Very convenient to union station Have stayed here 2x and both very good experience. But last time the place smelled like fish. Maybe because of the restaurant.

Good business lounge No free breakfast

I loved that this historic hotel was so well cared for, brilliantly organized, clean and relaxing. Loved the guest laundry! The pub downstairs was perfect—live entertainment and outdoor seating on a warm spring night. A block from Union Station and three blocks to the Capitol. Location!

I loved that this historic hotel was so well cared for, brilliantly organized, clean and relaxing. Loved the guest laundry! The pub downstairs was perfect—live entertainment and outdoor seating on a warm spring night. A block from Union Station and three blocks to the Capitol. Location!

Location Small rooms. No receipt for charges. Impossible to get hold of someone to query the charges

Good hotel but the rooms are quite smalll.

Breakfast was terrific in the Dubliner. Great food and service.

dinner and breakfast were very good and great service. view of another building

dinner and breakfast were very good and great service. view of another building

Breakfast not included. First floor has an Irish pub, which like most Irish pubs, was VERY noisy. We were on the 8th floor and yelling still woke us so get a room on a different side of the hotel, Other than that, nice stay.

Nice decor

Good

Everything

Room was clean. I appreciate all the white linens:) Complimentary Hot chocolate and other hot drinks readily available. We will return again since we have a college student in the area.

Excellent restaurant and very friendly and helpful staff.

My wife and I found our room to be very comfortable and quiet. We arrived at Union Station from Boston via the Acella. It was an easy five minute walk to The Phoenix. The Capital was an easy 20 minute walk. The hotel’s Dubliner restaurant was far too noisy for us. The food was OK. The Corner Cafe was just a couple of hundred feet down the road and the breakfast food was very good. We would not hesitate to stay at The Phoenix again.

Excellent hotel in a fantastic location. And the attached Dubliner Irish Pub is my favorite pub this side of the Atlantic.

Floor boards in the room were dirty No microwave in the room

No microwave in the room

Nice location, walking distance great for area attractions and it was nice to have the dubliner downstairs. Parking was very accessible. Coffee and tea on 2nd floor was very good and we were pleased that this was an option. The room pillows not comfortable (too hard) but everything else was great!

Nice location, walking distance great for area attractions and it was nice to have the dubliner downstairs. Parking was very accessible. Coffee and tea on 2nd floor was very good and we were pleased that this was an option. The room pillows not comfortable (too hard) but everything else was great!

Proximity to Union Station Very basic accommodations - small room - not as clean as I would like - a bit dingy and worn.

Proximity to Union Station Very basic accommodations - small room - not as clean as I would like - a bit dingy and worn.

Room was very small, closet only had room to hand a coat and a shirt with an ironing board that took up much of the space. Only found out there was complimentary coffee on the day I left. I found the hotel overpriced. Good location, right near Union Station and the restaurant The Dubliner int the hotel was very good

The Bellman was delightful and very helpful. The front desk ladies couldn’t be nicer. Room lovely . The Dubliner bar… charming !

The Bellman was delightful and very helpful. The front desk ladies couldn’t be nicer. Room lovely . The Dubliner bar… charming !

Exceptional

This is the third or fourth time we've stayed at the Phoenix Park hotel. It is very convenient, just across from Union Station and close to the museums on the mall. The staff is always very friendly and helpful.

This is the third or fourth time we've stayed at the Phoenix Park hotel. It is very convenient, just across from Union Station and close to the museums on the mall. The staff is always very friendly and helpful.

Went down to the bar for a drink and ended up staying for dinner. Bartender was very friendly and the food was great! The hotel worked out great for our short weekend trip to DC.

Went down to the bar for a drink and ended up staying for dinner. Bartender was very friendly and the food was great! The hotel worked out great for our short weekend trip to DC.

We really liked this hotel: excellent location, super comfortable bed, very accommodating staff! Nice have an Irish bar downstairs as well.

We really liked this hotel: excellent location, super comfortable bed, very accommodating staff! Nice have an Irish bar downstairs as well.

The location is perfect, a block from Union Station, and the surrounding streets are clean and safe. Union Station, the main hub for the District's intercity train and bus lines, is also a stop on the DC Metro's Red Line. In addition, several city bus lines stop right near the hotel, so the access to public transportation overall is excellent. The sunny second floor lounge, which offers free coffee, a comfortable seating area, and the use of a microwave oven is a lovely amenity. I had two complaints about the hotel this time around, but I'm sure these can and will be fixed. First, my shower was very slippery! Fortunately, the hotel provides a rubber mat, but I found it (after almost falling) tucked on a bottom shelf where it can be easily missed. Lacking properly treaded floor tiles, there should be signage encouraging patrons to find and use the shower mat. My shower was a lawsuit waiting to happen. The second was the speed of the Wi-Fi -- sooo slow. Please do better. The Dubliner downstairs still serves great drinks and delicious pub food. The noise level is hellish but happily there is indoor-outdoor and outdoor seating to get away from it when the weather is nice. All in all, will I go back? Absolutely!

The location is perfect, a block from Union Station, and the surrounding streets are clean and safe. Union Station, the main hub for the District's intercity train and bus lines, is also a stop on the DC Metro's Red Line. In addition, several city bus lines stop right near the hotel, so the access to public transportation overall is excellent. The sunny second floor lounge, which offers free coffee, a comfortable seating area, and the use of a microwave oven is a lovely amenity. I had two complaints about the hotel this time around, but I'm sure these can and will be fixed. First, my shower was very slippery! Fortunately, the hotel provides a rubber mat, but I found it (after almost falling) tucked on a bottom shelf where it can be easily missed. Lacking properly treaded floor tiles, there should be signage encouraging patrons to find and use the shower mat. My shower was a lawsuit waiting to happen. The second was the speed of the Wi-Fi -- sooo slow. Please do better. The Dubliner downstairs still serves great drinks and delicious pub food. The noise level is hellish but happily there is indoor-outdoor and outdoor seating to get away from it when the weather is nice. All in all, will I go back? Absolutely!

Location was amazing, right beside union station. Hotel was clean and had good amenities.

Such a cute hotel. Fun restaurant attached. Great staff

Such a cute hotel. Fun restaurant attached. Great staff

The hotel has a great atmosphere and staff were lovely. They have a in house pub which was great if you like to have a social life without going far. Just don’t serve the Guinness cold please! LOL As long as the pink tie party is at the union station, i will continue to book here. Highly recommend

The hotel has a great atmosphere and staff were lovely. They have a in house pub which was great if you like to have a social life without going far. Just don’t serve the Guinness cold please! LOL As long as the pink tie party is at the union station, i will continue to book here. Highly recommend

Location and friendly staff

Despite good reviews service, accommodation and staff were subpar. Paid almost $300 a night through Expedia but when there founds rooms for less than$200 a night.

Despite good reviews service, accommodation and staff were subpar. Paid almost $300 a night through Expedia but when there founds rooms for less than$200 a night.

Exceptional

Excellent location. Very convenient to Union Station and Metro. Good amenities. Nice coffee 24/7 in lounge. Room generally comfortable, even had views. Nice welcome drinks in attached pub. Had only little to eat there but it was reasonable. Little noisy outside so they give you earplugs. Generally cheerful place. Would come back despite some flaws. Cleaning person left cleaning cloth on phone, right next to a card saying how much attention they give. Placement of furniture a little tight, easy to bump, maybe better with different placement or smaller items. Shower door when shut leaked water.

Excellent location. Very convenient to Union Station and Metro. Good amenities. Nice coffee 24/7 in lounge. Room generally comfortable, even had views. Nice welcome drinks in attached pub. Had only little to eat there but it was reasonable. Little noisy outside so they give you earplugs. Generally cheerful place. Would come back despite some flaws. Cleaning person left cleaning cloth on phone, right next to a card saying how much attention they give. Placement of furniture a little tight, easy to bump, maybe better with different placement or smaller items. Shower door when shut leaked water.

Conveniently located in Capital Hill near Union Station, we have stayed here multiple times. Clean and comfortable rooms.

Conveniently located in Capital Hill near Union Station, we have stayed here multiple times. Clean and comfortable rooms.

Nothing to report. For the price the location, staff, amenities, and everything else went above and beyond.

Great location and incredibly friendly staff. The on-site restaurant was fantastic. We'll definitely be back. Room was spacious, clean, and comfortable. Nothing to report. For the price the location, staff, amenities, and everything else went above and beyond.

Room was fantastic. The staff extremely helpful with travel ideas. We will beback next year!

Room was fantastic. The staff extremely helpful with travel ideas. We will beback next year!

Good location. Older building with character. Small elevator. We had a king room but it was on the smaller side. Wish they had somewhere to purchase soda and water.

Good location. Older building with character. Small elevator. We had a king room but it was on the smaller side. Wish they had somewhere to purchase soda and water.

Location was good. Easy access in and out. Room was clean. Provided ear plugs for all the sirens and horns that were in abundance outside. We did not enjoy the smell that permeated the lobby and throughout the hotel. It smelled like bad fish or dirty grease each day we were there. Although our room was clean, it was set up for one person and we were a couple. One robe in the bathroom. The bathroom was so small the door hit the toilet seat each time we opened the door if the toilet seat was down. Very limited room for two people in the tiny bathroom, when trying to get ready in the morning.

Location was good. Easy access in and out. Room was clean. Provided ear plugs for all the sirens and horns that were in abundance outside. We did not enjoy the smell that permeated the lobby and throughout the hotel. It smelled like bad fish or dirty grease each day we were there. Although our room was clean, it was set up for one person and we were a couple. One robe in the bathroom. The bathroom was so small the door hit the toilet seat each time we opened the door if the toilet seat was down. Very limited room for two people in the tiny bathroom, when trying to get ready in the morning.

we found a cockroach running on the floor coming out of the noisy air conditioning vent where the filter was not placed in the correct place. In general for the money we paid we were not pleased.

we found a cockroach running on the floor coming out of the noisy air conditioning vent where the filter was not placed in the correct place. In general for the money we paid we were not pleased.

Didn’t have breakfast or do laundry

Didn’t have breakfast or do laundry

Very helpful and friendly staff. The rooms are small for the price, with no working space aside from a tiny serving table and chair. Reminds me of NYC accommodations. This used to be one of the nicest hotels in DC, but it’s showing its age and you can see where they’ve updated, but it could use some more TLC to bring it back to its former glory. One of the best features is The Dubliner restaurant and bar are attached, and the 24-hr coffee service on the 2nd floor is very nice. Plus, it’s an easy walk to the Capitol and congressional office buildings.

Very helpful and friendly staff. The rooms are small for the price, with no working space aside from a tiny serving table and chair. Reminds me of NYC accommodations. This used to be one of the nicest hotels in DC, but it’s showing its age and you can see where they’ve updated, but it could use some more TLC to bring it back to its former glory. One of the best features is The Dubliner restaurant and bar are attached, and the 24-hr coffee service on the 2nd floor is very nice. Plus, it’s an easy walk to the Capitol and congressional office buildings.

Very good

Very good

All great — great location

All great — great location

The gym was great, didn’t love the smaller elevator door down at the basement - made it a bit harder for me to bring my baby stroller, but I made it work. The location was great, the room was good, welcome package was a nice touch - overall good stay!

The gym was great, didn’t love the smaller elevator door down at the basement - made it a bit harder for me to bring my baby stroller, but I made it work. The location was great, the room was good, welcome package was a nice touch - overall good stay!

It's got old school charm, is conveniently located to anything you need to do in DC, and the bonus is the Dubliner restaurant in the hotel.

It's got old school charm, is conveniently located to anything you need to do in DC, and the bonus is the Dubliner restaurant in the hotel.

5 minute walj from Union Station. Within walking distance to many musuems and monuments. Exceptionally helpful abd downright nice staff!

5 minute walj from Union Station. Within walking distance to many musuems and monuments. Exceptionally helpful abd downright nice staff!

I’ve stayed in many places. This hotel was affordable, very nice, very clean and the restaurant had very good good. Nothing bad to say. I’d definitely say again.

I’ve stayed in many places. This hotel was affordable, very nice, very clean and the restaurant had very good good. Nothing bad to say. I’d definitely say again.

“Powerscourt Living Room” was a joke and not worth the “resort fee.” Essentially this was a foyer area, not a guest lounge.

“Powerscourt Living Room” was a joke and not worth the “resort fee.” Essentially this was a foyer area, not a guest lounge.

Beautiful property, very helpful staff, and conveniently located. Loved Dubliner.

Beautiful property, very helpful staff, and conveniently located. Loved Dubliner.

Great restaurant. Conveniently located.

Great restaurant. Conveniently located.

The room was spacious and immaculate. Hotel is convenient to Metro, Union Station, and several good restaurants, including the Dubliner which is on the lobby level. We enjoyed our stay at this hotel and would stay there again.

The room was spacious and immaculate. Hotel is convenient to Metro, Union Station, and several good restaurants, including the Dubliner which is on the lobby level. We enjoyed our stay at this hotel and would stay there again.

We had a great time in Washington DC and our hotel was great throughout our stay. Close to everything or a short Uber ride to other parts of the City,

We had a great time in Washington DC and our hotel was great throughout our stay. Close to everything or a short Uber ride to other parts of the City,

Great location

Great location

Wonderful location. Great facility.

Wonderful location. Great facility.

The location was very convenient but property is too old and tiny every where they extra facilities used charge $32.00 per day, didn’t used anything besides free coffee.

The location was very convenient but property is too old and tiny every where they extra facilities used charge $32.00 per day, didn’t used anything besides free coffee.

Clean room | Staff | Breakfast

Clean room | Staff | Breakfast

The hotel's location is good. The reception staff are unfriendly. The cleaning staff are noisy.

The hotel's location is good. The reception staff are unfriendly. The cleaning staff are noisy.

Staff Restaurant A little over priced

This hotel is perfect! Location couldn’t be better near all the sights and union station. Room was lovely and clean. Staff was immediately attentive to a small issue with our room. And the Dubliner is the unexpected icing on the cake. Loved it. Will recommend to all going to DC!

This hotel is perfect! Location couldn’t be better near all the sights and union station. Room was lovely and clean. Staff was immediately attentive to a small issue with our room. And the Dubliner is the unexpected icing on the cake. Loved it. Will recommend to all going to DC!

Also,a towel bar on the shower door was loose and we needed to have a maintenance person repair it.

Also,a towel bar on the shower door was loose and we needed to have a maintenance person repair it.

The location was great! Rooms were clean however, we had a room that faced the street and you could hear every siren, car horn, loud conversation that was happening outside throughout all hours of the day/night.The restaurant connected to the hotel was charming but you can smell the fish and chips from the lobby. We opted not to go for breakfast out of fear of smelling like a pub the rest of the day.

The location was great! Rooms were clean however, we had a room that faced the street and you could hear every siren, car horn, loud conversation that was happening outside throughout all hours of the day/night.The restaurant connected to the hotel was charming but you can smell the fish and chips from the lobby. We opted not to go for breakfast out of fear of smelling like a pub the rest of the day.

Our room was cleaned daily but at 8:30am which we were still in our room. The lobby smelled like seafood most of the day because of the restaurant. The hotel was in a good location. The staff was friendly and helpful.

Our room was cleaned daily but at 8:30am which we were still in our room. The lobby smelled like seafood most of the day because of the restaurant. The hotel was in a good location. The staff was friendly and helpful.

Very clean, coffee station is amazing, room was slightly small but so cozy, location is great. Check out is 11 the cleaning staff came by a few time knocking and actually opening the door starting at 8am which is understandable but there was no do not disturb sign so they know we were still there. You can also hear the noise of them cleaning the rooms that early next store. They were very apologetic and friendly though.

Great location Perfect for visiting DC Not so good for longer stays

Great location Perfect for visiting DC Not so good for longer stays

Valet parking and friendly staff, great location across from Union Station and down the street from the Capitol.

Valet parking and friendly staff, great location across from Union Station and down the street from the Capitol.

Close to union station. Staff friendly and helpful . Clean rooms. Food at restautant was good. Allowed an early check in.

Close to union station. Staff friendly and helpful . Clean rooms. Food at restautant was good. Allowed an early check in.

A wonderful experience and great location.

A wonderful experience and great location.

The location is great I did not like the inflexibility of the staff.

Super close to Union Station

The rooms are lovely. The staff were great. The Dubliner is the best! It was a lovely stay in a great location.

The rooms are lovely. The staff were great. The Dubliner is the best! It was a lovely stay in a great location.

Amazing location very near Union Station, Had Free coffee and hot choco 24/7, Staff were friendly, Huge room Area can get a bit noisy

The check in staff was excellent - the hotel was clean - the cleaning staff were lovely - the hotel was pristine. We loved it. It was in an amazing location and really well priced.

The check in staff was excellent - the hotel was clean - the cleaning staff were lovely - the hotel was pristine. We loved it. It was in an amazing location and really well priced.

👍

👍

The best location too: Mall and train.

The best location too: Mall and train.

We liked the Hotel very much. It was in a great location, also havinf the restaurant in it was wonderful. The only thing I would have liked was a firmer mattress.

No microwave in room. Neither of the above conditions would keep me from staying again.

No microwave in room. Neither of the above conditions would keep me from staying again.

had a nice Irish restaurant attached to it I had the fish and chips and was given a complimentary beer or wine voucher upon check in

had a nice Irish restaurant attached to it I had the fish and chips and was given a complimentary beer or wine voucher upon check in

We got a little goodie bag and drink vouchers for the restaurant.

We got a little goodie bag and drink vouchers for the restaurant.

Great pun

Great pun

Great location, comfortable bed, and excellent coffee!

Great location, comfortable bed, and excellent coffee!

Location is great so close to the train station.The hotel is very well maintained and staffs are very friendly.

Location is great so close to the train station.The hotel is very well maintained and staffs are very friendly.

Very nice hotel..

Very nice hotel..

Excellent place to stay. Close to Union Station (Metro & Amtrak) but yet close enough to most of the DC monuments and federal buildings. Very clean and Nextdoor to a yummy Irish pub and restaurant. Their coffee machines serve delicious varieties of coffees.

Excellent place to stay. Close to Union Station (Metro & Amtrak) but yet close enough to most of the DC monuments and federal buildings. Very clean and Nextdoor to a yummy Irish pub and restaurant. Their coffee machines serve delicious varieties of coffees.

Great location. Very convenient for train travel and Metro access. Noise. Noise. Noise. Not from the street, from neighboring rooms.

.

.

Shower didn’t work. Addressed it on first day. Never repaired. Your website listed the room as a room with a view. The only view was a brick wall. I want some reimbursement for paying for a premium room with a view and a shower that barely sprayed water.

Shower didn’t work. Addressed it on first day. Never repaired. Your website listed the room as a room with a view. The only view was a brick wall. I want some reimbursement for paying for a premium room with a view and a shower that barely sprayed water.

The location and the staff were exceptional. There were 2 issues that preventing me from rating all criteria “excellent”. The first that the bathroom only had 2 hooks on the back of the bathroom door. These hooks were in use by the hotel supplied bathrobe and hanging hair dryer. There was nowhere to hang a hand towel or any other towels once used. The second item was the noise at night. We stayed for 3 nights in room 310. The first two nights noise was not an issue. The third night, which was a Saturday night, the sound of voices and laughter was very loud from below. I think it was from the Dubliner bar. I would’ve have asked for a room change, but since it was our last night with an early morning flight, I didn’t bother.s.

The location and the staff were exceptional. There were 2 issues that preventing me from rating all criteria “excellent”. The first that the bathroom only had 2 hooks on the back of the bathroom door. These hooks were in use by the hotel supplied bathrobe and hanging hair dryer. There was nowhere to hang a hand towel or any other towels once used. The second item was the noise at night. We stayed for 3 nights in room 310. The first two nights noise was not an issue. The third night, which was a Saturday night, the sound of voices and laughter was very loud from below. I think it was from the Dubliner bar. I would’ve have asked for a room change, but since it was our last night with an early morning flight, I didn’t bother.s.

Rooms are a little small.

The only positive is the hotel’s close proximity to the train station. I don’t know why this hotel has a rating of 8.7 — the stay there was awful. The first thing that hit me was the smell of fish near the reception desk. It was also noticeable on the 2nd and 4th floors, though not as strong as on the 1st. Secondly, the hotel clearly hasn’t been renovated in a very long time: the interior is old and cracked (especially on the 2nd floor near the coffee machine), the elevator is scribbled on with pen, and the walls are stained and dirty. The room was terrible — dust and dirt everywhere, as if it hadn’t been cleaned in years. The view from the window was of the roof of a neighboring building, which didn’t make things any better. The towels were covered in previous guests’ hair, and there was trash and dirt on the floor. There were rust stains in the bathroom. The windows facing the street were difficult to open and close. It’s also worth mentioning that they charge an additional $32 per day per guest, which is not clearly disclosed in advance, making the experience even more frustrating.

A real treat for us was the second floor sitting area where guests can get a nice coffee or tea 24/7. We enjoyed eating breakfast there before going out for the day. Overall--the Phoenix Park is my first choice next time i`m in DC.

A real treat for us was the second floor sitting area where guests can get a nice coffee or tea 24/7. We enjoyed eating breakfast there before going out for the day. Overall--the Phoenix Park is my first choice next time i`m in DC.

Excellent proximity to Union Station. Pleasant staff and good amenities. Not a luxury hotel but a recommended mid-range one. Have stayed before and would stay again.

Excellent proximity to Union Station. Pleasant staff and good amenities. Not a luxury hotel but a recommended mid-range one. Have stayed before and would stay again.

Short walk from Union Station, restaurants, the capitol, and tons of museums! The staff were so helpful and friendly and really made us feel welcome! The room was clean and service was excellent! Will definitely be coming back soon!

Short walk from Union Station, restaurants, the capitol, and tons of museums! The staff were so helpful and friendly and really made us feel welcome! The room was clean and service was excellent! Will definitely be coming back soon!

Very convenient and good restaurant. Room views vary dramatically.

Very convenient and good restaurant. Room views vary dramatically.

Front desk staff was very accommodating and super friendly - we arrived early and she checked us in then gave a call when our room was ready. Departing - we had a 6pm train and they kept our bags while we visited the zoo and other museums. Great not having to worry about our bags during the day. Highly recommend!

Front desk staff was very accommodating and super friendly - we arrived early and she checked us in then gave a call when our room was ready. Departing - we had a 6pm train and they kept our bags while we visited the zoo and other museums. Great not having to worry about our bags during the day. Highly recommend!

We really enjoyed our stay. The location is great and the staff was very nice.

We really enjoyed our stay. The location is great and the staff was very nice.

Hotel staff weee friendly and helpful during our stay .The room was clean and quiet . Hotel Phoenix was a perfect location close to Union Station. We would stay again!

Hotel staff weee friendly and helpful during our stay .The room was clean and quiet . Hotel Phoenix was a perfect location close to Union Station. We would stay again!

The room was nicely appointed and very clean. Staff were helpful and friendly. The price is good. One of its great attractions is its restaurant, the Dubliner, which is somewhat of an institution in Washington DC. It’s a fun place to go for breakfast lunch or dinner.

The room was nicely appointed and very clean. Staff were helpful and friendly. The price is good. One of its great attractions is its restaurant, the Dubliner, which is somewhat of an institution in Washington DC. It’s a fun place to go for breakfast lunch or dinner.

Clean room and bathroom! The WiFi worked great.

Clean room and bathroom! The WiFi worked great.

Clean room. Friendly staff. Restaurant downstairs was nice.

Clean room. Friendly staff. Restaurant downstairs was nice.

Good stay

Good stay

Room was very nice and staff was excellent - super friendly and helpful.

Room was very nice and staff was excellent - super friendly and helpful.

Clean rooms, comfortable beds. The staff was AMAZING...Robin and William were absolutely considerate and accommodating. They went over and beyond.

Clean rooms, comfortable beds. The staff was AMAZING...Robin and William were absolutely considerate and accommodating. They went over and beyond.

My wife and I took our 10 year old grandson to Washington for his birthday. We stayed at the Phoenix and it was really the best hotel experience we have enjoyed in years. Every person who works there was wonderfully helpful and friendly. Location is perfect, Restaurant was great. I usually don’t send comments , but I have to tell everyone who is going to Washington to try the phoenix, we will always go back.

My wife and I took our 10 year old grandson to Washington for his birthday. We stayed at the Phoenix and it was really the best hotel experience we have enjoyed in years. Every person who works there was wonderfully helpful and friendly. Location is perfect, Restaurant was great. I usually don’t send comments , but I have to tell everyone who is going to Washington to try the phoenix, we will always go back.

Overall a nice hotel to stay in.. carpets, baseboards lamp shade could use a little extra dusting..the mattress and pillows were soft..which is cool if you perfer that sort of thing..the coffee and expresso area is nice..ice and vending located in multiple locations throughout the hotel. Staff is friendly.

Overall a nice hotel to stay in.. carpets, baseboards lamp shade could use a little extra dusting..the mattress and pillows were soft..which is cool if you perfer that sort of thing..the coffee and expresso area is nice..ice and vending located in multiple locations throughout the hotel. Staff is friendly.

Everything was amazing. I truly enjoyed my repeat stay!

Everything was amazing. I truly enjoyed my repeat stay!

4th time here. Great friendly staff who are very helpful and responsive. Great location. Great access to public transport. Easy walk to the capital and mall. Very clean and everything works.

4th time here. Great friendly staff who are very helpful and responsive. Great location. Great access to public transport. Easy walk to the capital and mall. Very clean and everything works.

Nice room. Always stay here when I’m in DC

Nice room. Always stay here when I’m in DC

Always a great place to stay

Always a great place to stay

Clean Room, Friendly Staff. Only complaint is that the walls are pretty thin and you can hear everything through them, but it was a nice place to stay for a concert we were in town for.

Clean Room, Friendly Staff. Only complaint is that the walls are pretty thin and you can hear everything through them, but it was a nice place to stay for a concert we were in town for.

Great location, very clean and upkept well. I appreciated the gathering space and coffee/tea area as well. All around really nice

Great location, very clean and upkept well. I appreciated the gathering space and coffee/tea area as well. All around really nice

The room was great. It looked refurbished. It was nice.

The room was great. It looked refurbished. It was nice.

Staff attentive and friendly!

Staff attentive and friendly!

Clean comfortable room

Clean comfortable room

Everything was great. Very comfortable bed. I liked the restaurant in the lobby- convenient given the extreme cold. My only issue was that the toilet didn’t flush completely. Not great.

Everything was great. Very comfortable bed. I liked the restaurant in the lobby- convenient given the extreme cold. My only issue was that the toilet didn’t flush completely. Not great.

The room was clean, and the staff were friendly and helpful. The location can't be beat if you're traveling by train. Plus, it's close to the Capitol and the Mall.

The room was clean, and the staff were friendly and helpful. The location can't be beat if you're traveling by train. Plus, it's close to the Capitol and the Mall.

Phenomenal service, fantastic location, love having the bar & restaurant on the ground floor. Perfect DC hotel!

Phenomenal service, fantastic location, love having the bar & restaurant on the ground floor. Perfect DC hotel!

The room was impeccably clean, well appointed, temperature controlled with in-room thermostat, plenty of closet space, and two baths! I really appreciated having my own space and a bath for guests to use separately. The only challenge with the room is accessiung the closet was on the second floor up a spiral staircase. My luggage was pretty heavy and getting it up was challenging. I'm sure someone would have helped had I asked. I would have appreciated dimmers on the lights. It was either really bright or really dark, but these are subtlties. I appreciaterd my VIP upgrade and the service at Phoenix Park is what keeps me coming back. I always feel welcomed like a personal friend.

The room was impeccably clean, well appointed, temperature controlled with in-room thermostat, plenty of closet space, and two baths! I really appreciated having my own space and a bath for guests to use separately. The only challenge with the room is accessiung the closet was on the second floor up a spiral staircase. My luggage was pretty heavy and getting it up was challenging. I'm sure someone would have helped had I asked. I would have appreciated dimmers on the lights. It was either really bright or really dark, but these are subtlties. I appreciaterd my VIP upgrade and the service at Phoenix Park is what keeps me coming back. I always feel welcomed like a personal friend.

The rooms were immaculate! I didn’t come across a member of the staff that wasn’t extra friendly and accommodating. I enjoyed the 24 hour hot beverage service on the 2nd floor and dinner at the onsite restaurant was delicious. The 2 free drinks per night were an extra sweet added bonus. The convenience of walking the Amtrak station, which is located directly across the street makes this a perfect location and it will be my go to hotel for all of my Washington DC visits.

The rooms were immaculate! I didn’t come across a member of the staff that wasn’t extra friendly and accommodating. I enjoyed the 24 hour hot beverage service on the 2nd floor and dinner at the onsite restaurant was delicious. The 2 free drinks per night were an extra sweet added bonus. The convenience of walking the Amtrak station, which is located directly across the street makes this a perfect location and it will be my go to hotel for all of my Washington DC visits.

Nice hotel for good price. Good location. Nice Irish restaurant.

Nice hotel for good price. Good location. Nice Irish restaurant.

Love this hotel

Love this hotel

Great hotel. Wished there had been microwave in room vs 2nd floor shared.

Great hotel. Wished there had been microwave in room vs 2nd floor shared.

Clean quiet room. Convenient location, good safe area. Lots of restaurants within a couple blocks.

Clean quiet room. Convenient location, good safe area. Lots of restaurants within a couple blocks.

Room was clean and well appointed. Staff were very accommodating and nice. I was in an extra large king room, and it was comfortable. Having ear plugs in the room was a nice touch!

Room was clean and well appointed. Staff were very accommodating and nice. I was in an extra large king room, and it was comfortable. Having ear plugs in the room was a nice touch!

Yes on both fronts

Yes on both fronts

Great location and lovely staff. The room was quite nice and modern as well.

Great location and lovely staff. The room was quite nice and modern as well.

Room was good, clean. No complaints there. The staff was amazing. From the time that I checked in, till I left. Will certainly stay here again!

Room was good, clean. No complaints there. The staff was amazing. From the time that I checked in, till I left. Will certainly stay here again!

Free coffee available all day

Free coffee available all day

Clean room

Clean room

I also really enjoyed the lounge area, where complimentary coffee and tea are available throughout the day. It was a nice, relaxing space to unwind or plan the day. Overall, the combination of cleanliness, large rooms, thoughtful amenities, and unbeatable location made this a wonderful stay. I would definitely stay here again and highly recommend it to anyone visiting DC.

I also really enjoyed the lounge area, where complimentary coffee and tea are available throughout the day. It was a nice, relaxing space to unwind or plan the day. Overall, the combination of cleanliness, large rooms, thoughtful amenities, and unbeatable location made this a wonderful stay. I would definitely stay here again and highly recommend it to anyone visiting DC.

Staff is great!

Staff is great!

Overall it was a nice relaxing stay. Room was clean, had a nice view. Easy to get to from Union Station just by walking. Staff was very pleasant.

Awesome

Amenities spotless, guest services friendly and helpful. Location was ideally situated down from Union Station. Extra bonus a complimentary drink at the Dubliner next door!

It was a wonderful stay!!

Everything has been excellent. I'm so happy and comfortable. They always are so nice to me.

Not friendly front desk staff. Noisy, can hear guests next door.

Very nice property but the thermostat in the room did not function up to par, I could not bring temperature in the room high to 70F, it was cold and little uncomfortable at New Year night, it was 19F outside. It was cold, otherwise I liked it.

We really enjoyed our stay. Reasonably priced. Really friendly staff. Tastefully appointed. Dubliner was also great. The access to Union Station is wonderful.

This was a great option for my family. 2 minute walk to the train station, 10 minutes walk to the mall. The staff was excellent, parking around the corner at a very reasonable price. Room was small, but fit two queen beds so that was a big plus. Having access to a fancy coffee machine in the lobby was a nice perk, hot chocolate for the kids, cappuccinos for the adults (or Lattes or whatever you want). Will stay here again.

The staff was very helpful and polite. Room was very clean. Restaurant downstairs was very convenient and great food.

Our stay was perfect! The rooms were very clean, the staff was welcoming, the coffee machine and amenities were perfect. Overall, we loved the view of our room and the pub was really good! This is a must come back. Location is perfect as it is near the capitol and union station. Highly recommend!

Very convenient to Capitol and National Mall and transportation

Great hotel, staff is amazing I love it

This is our favorite hotel when we visit DC. We always recommend it to our friends and family! The front desk staff are always helpful and friendly. Perfect location!

Third time staying here. It’s very clean and tidy. Very convenient to Union Station. Great coffee machine available on the second floor. One thing that does bother me a bit is that the blinds over the windows do not fully block out the light from outside, so if you need a fully dark room to sleep, this is not good for you. Also it can get a bit noisy with sirens from emergency services.

The staff at the Phoenix Park Hotel were wonderful. The room was a bit small, but very clean and comfortable, for a good rate. The restaurant had a limited menu, but the waitstaff there were excellent. The area around the hotel is very dirty, busy and loud, but that's what you get in a city. It was great to be so close to Union Station for transportation. Will be staying here again!

Nice stay but I wasn’t aware breakfast was included

No breakfast ..

Na

Hotel is very clean and great location.

Location is super convenient to Union Station. Rooms are quiet (even rooms overlooking the street) and have a clean, comfortable, and cozy feel. Staff is friendly and there's a nice pub. Enjoyed the coffee/hot chocolate machine on the 2nd floor. Lovely spot to stay in DC!

Loved the hotel. Super friendly staff and very convenient location to union station and the US Capitol

Breakfast was plentiful with a great selection.

Room was clean and adequate. Excellent staff.

Clean room, great location, fun bar

The darkening shades do not keep all the light out around the edges, which is an issue if you like a really dark room. There are no curtains to block this light. The bathroom was clean and well-supplied. It would have been better if there was an exhaust fan. Finally, it would be more honest and direct if the $30 "facilities fee" was included in the advertised room rate, rather than tucked away in the fine print. The only extra "facility" is the fitness room, which is standard at most hotels, so I don't see why this extra fee is even necessary.

Excellent staff, clean room, comfortable bedding, great water pressure, and nice amenities.

Suggestion for improvement: fix or replace the bedside clock.

Wonderful staff and great location.

Staff was welcoming and efficient, clean rooms, nice bar attached, fantastic location to Union Station.

Very well located. Clean room. Comfortable. Irish pub with free beverages

Great experience

The staff was lovely though! Nice location!

I didn't have breakfast

Great hotel with very courteous staff. Clean and comfortable room.

Room extremely clean, impressive assortment of morning beverages (coffee, teas, and hot cocoa) … staff was very friendly and provided effective and efficient service .. will definitely rebook in the future.

Wonderful location. Nice staff & clean.

All good!

All of the above

Expedia.com said it would be $493 payable at the property but ended up paying $629.

I've stayed at the park Phoenix many times. It has a great location and I love having a Guinness at the Dubliner next door! However, this is the first time I've been back in a few years. The rooms are tired and the hotel now charges $32 dollars a day for "special services" which include two bottles of water in the room, a free beer at the bar, subpar coffee on the second floor, access to the gym, internet and a"business center" consisting of one non-working computer. I won't be back I feel duped.

Second stay. I will probably stay there again. It's a short walk to Union Station so it's close to the metro

Great rooms , excellent staff and good service

Great room for the price in DC, location is perfect if you arrive by train. Friendly and professional staff. Food in their pub/restaurant wasn't amazing but the price was reasonable - everything else was excellent

Toilet needs cleaning - a couple of stubborn tissues left over from prior guest refusing to flush so far....

Great check in staff - front desk was friendly and helpful. Bellhop took our luggage up. Room was comfortable and clean

Staff were so friendly

Comfy beds, clean room. Front desk was nice. Automatic door opener buttons on the main doors would be nice. The door man was never there, and it was very awkward to try to get the luggage cart outside and then back inside.

Room was great. Very clean. Staff picked up perfectly each morning.

Only problem was the street traffic commotion kept me up all night. Which is not the fault of the hotel.

The staff tried to help me whenever they had a chance, but they were not intrusive either. I love the location, the room is always clean, and the pub is a nice treat.

Staff was great! Room was big with plenty of room for luggage and space to move around. Great location and wonderful restaurant downstairs!

From check in to check out, our stay was fantastic! The staff are all very friendly & do their job very well. The Dubliner was such a vibe, had so much fun & met some really cool people. We will def stay here again, when visiting DC... It's such a great city!!

Very nice

It was a great stay. I'm definitely going to stay again. Even though they don't have room service or smart televisions, everything else is more than enough. Superb front desk staff. Excellent cleaning staff. Great location.

Great location, awesome staff and the “Dubliner” takes it over the top.

Room was very clean. Had everything i needed. Best of all, I could check in incredibly early.

Room fine. Staff very helpful. Quiet area away from centre

Second time staying here and it's always great. Quiet spot in a great location.

Stayed here 3 nights. Loved that it was so close to union station and that it had more a small boutique feel. Greattt pillows (I hate when hotels have those floppy flat pillows, these were excellent) thanks for great stay!

Convenient location near Union Station and the Capitol and Smithsonian. Nice Irish Pub/restaurant on the first floor. Good coffee machine on the second floor. Decent moderate size room (single queen bed). A little noisy and light on the third floor giving it a 4 rather than 5.

Very convenient for Union Station and the Capitol

Everything was as expected. A classic clean boutique hotel. No issues at all

Unbeatable location for train travel to DC. Beautiful hotel. Easy access to Metro. And the Dubliner right downstairs. I mean, its just simply perfect, especially for a train traveler.

Staff were excellent. Room was clean and comfortable but the street noise from outside, even on an upper floor, was a little obtrusive

Historic, very nice hotel staff, very welcoming, and a lovely room

Room was spotless and cozy. Gret helpful staff

This hotel is a gem! The staff is so helpful and friendly. Having The Dubliner right downstairs is fantastic!

I had the tiniest room ever looking out at the utility area and into other rooms. I had to leave my suitcase on the bed because there was nowhere else to open it. The shower/tub had no safety holds, the walls were slick marble and the rubber mat was slippery .i won’t stay here again.

It needs some freshening decoration-wise in rooms. M

Staff amazing very clean .

The hotel was nice and clean and the staff is lovely. The towels were way too stiff, like cardboard and there was no room service. I didn't notice that info before I booked. But all in all, it was a nice experience.

Service was excellent. They were accommodating and was able to check me in early. The room was huge and clean. It has 24/7 coffee/chocolate drinks but I wish they have snacks available as well. The best thing is it's so close to Union Station (5min walk). Will definitely book with them again.

Bbbb

They charge 37 for amenities. Since there is no coffee in the rooms that means I pay to get dressed and go downstairs to get a coffee.

Clean, well-appointed room. Excellent housekeeping staff. Helpful doorman. Convenient parking garage one block away. Best Irish pub in DC connected to lobby. Across the street from Union Station. Fair price. The total package for a DC visitor!

Yes

Room was immaculate, friendly staff and great bar in the lobby!

I love the location - easy walk from Union Station and the Metro lines. Near museums and restaurants. Clean, updated furnishings in the room. Attentive and friendly lobby staff too.

Very healthy vegan breakfast

They had a nice coffee self-serve lounge on one floor, but no coffee/tea in rooms.

Very nicely maintained hotel near the capitol

Great location for a hotel with what I needed. Only a couple blocks from the capital (10 minute walk) and a great restaurant (Dubliner) attached! I enjoyed my stay. Thank you.

Everything was excellent. Staff is friendly and helpful

Everything was great!

Very clean and very friendly staff. I did not have breakfast though I have heard good things!

The hotel can easily be walked from Union Station. There is an Irish pub and restaurant next door. Food is very good but breakfast is pricey. I tried multiple times to sit at the bar but actually had to go next door to Kelly’s to enjoy a Guinness. Always seemed like an organized meeting going on which took away from using the pub. Entry very basic. The 2nd floor has a coffee machines which can spit out different varieties. It ms added to your bill for $32 a day. For ab4 night stay we pain an extra $128 for just coffee. The thing I really like the best if the hotel is you could not hear your neighbors. Calitol just a block away and there is a Corner Street Bakery next door for Manchester breakfast sandwich.

Just a quick overnight after a late train ride in. Everything was clean and comfortable. Check-in only took a minute, which was great, because I just wanted to get my kids into bed. We left behind a stuffed animal and they had it waiting at the front desk when we called about it. Great hotel. Would stay again.

We stayed there for a nearby wedding. The staff was lovely and efficient. The mattress was very comfortable and the pillows on the bed were wonderful. I had a good night’s sleep and I can rarely say that about most hotels.

Otherwise, nice staff and convenient location. Parked around the corner for a lot cheaper than valet. ***they tack on an amenities fee that I didn't see when booking with expedia. This was, I think, 32 per day. That adds up and might negate the savings you thought you were getting over the other hotels you were considering. coffee is a machine that grinds and brews - not fresh drip.

Great location for catching trains at Union Station. Very nice room with super comfortable bed. Staff was great. Delicious coffee (included) on the 2nd floor. Dubliner pub on first floor was really excellent, fun, and open late for food and drinks after our late arrival.

Great people work there. Had a great time.

Very convenient

incredible hotel, conveniently located near Union Station. It is also many tourist options, including the capital. Excellent, clean, and very pleasant staff.

Great location. A bit noisy if you have people in adjoining rooms. Dubliner is a great restaurant.

Everything was great!

Clean rooms, staff very friendly, valet parking, great restaurant Dubliner with delicious food. Cocktail drink included! Super good!

Beautiful historic hotel in a great location! Staff was friendly and helpful. Restaurant on site is great as well. Will definitely return and stay here!

Very nice.

Hotel staff were very friendly and efficient. The hotel restaurant staff were also very friendly. We had a couple issues with accuracy which were quickly and efficiently resolved. The historic architecture and furnishings throughout the hotel were very beautiful and fun to discover.

Close to museums, parks, and major site setting destinations. Inshore radiant with reasonable priced food, excellent service, and tasty food. Hotel even supplies a free drink coupon to use. The staff went out of their to accommodate us, Shaun and the day time manager were beyond friendly and empathetic. I really won't stay anywhere else when I'm in the area anymore. The Phoenix spoiled me.

Super convenient hotel for Amtrak customers.

Clean room

.

Friendly fast checkin, nice room, convenient location

Excellent hotel to stay at in D.C….clean

One of my favorite places to stay when in town for business. Great service, super clean rooms, and walking distance from Union Station.

The 2nd floor guest services are a good feature. I like the bottled water in the room. The Dubliner restaurant/pub is very convenient. I didn't like the very small bathroom and elevators. I do now understand that it's a historic building.

Great spot

Parking doesn't accommodate large vehicles

Everyone friendly and accommodating. So close to everything. What a bargain!!!’

Restaurant smelt of dirty fry oil other than that the hotel was magnificent.

The room was neat although the bed took up most of the room. The laundry was convenient. The front desk staff were friendly and helpful. The food in the Dubliner was excellent.

5 mins walk from union station

The only small issue was the bathroom was a bit small. Hard to share with spouse.

Historic hotel in a great location. Room was spacious, the front desk staff and door man were great. Walking distance to the capitol building and Union station. Self parking option was reasonably priced for DC. Only criticism are the blinds that don't block out street lights. Bang for the buck.

It was a nice hotel. Conveniently located a short walk from Union Station.

Impressive historic hotel in walking distance from Union Station and many food and city options. Staff was able to accommodate my early arrival and were helpful. Clean, comfortable, well appointed rooms. I recommend.

The hotel is in a great location. Love the restaurant/bar downstairs. The rooms were clean and bed was super comfortable, also water daily was a nice touch. Will be back.

Great Place. So So Convenient

Very noisy both from the Hall and from the outside.

Nicely located near all major museums. Staff were great and very friendly. Daily housekeeping was excellent. The coffee on the 2nd floor was fantastic. The downsides were limited TV channels, tv guide showing no program information. Lack of a bathtub in the King Deluxe room was a negative. Noisy crowds on the sidewalks at 2 AM. Curtains/blinds did not block out the light at night. Bed and pillows were great and comfortable. No local area restaurants or delivery menus in the room.

Really good experience

Hotel was nice. Didn’t like the $32 per day charge for facility fee. There was nothing worth that price. The only thing I saw was a gym, which I didn’t use. There was nothing else worth that.

Needs free parking

Front desk associate was friendly and told us all of the amenities, she was outstanding

close to the train station, staff extremely nice and clean rooms.

Amazing staff, very convenient when it comes to dining services, and also super close to the major attractions of the city.

I have stayed in this hotel 5 or 6 times. It is very convenient, opposite Union Station, the bar is excellent, the rooms are very good, clean and comfortable. There is a fridge in the room, and although no coffee / tea making in the room there is an excellent facility on the 2nd floor. There is an extra daily charge but there are 2 free bottles of water in the room and a voucher for a free drink at the bar. Many DC & NY hotels have this extra daily charge. The Smithsonians are just a pleasant walk away.

Our room was clean and comfortable with lovely views from 8th floor. King bed. Was comfy. Dining at the Dubliner pub in the hotel was excellent. Staff was courteous and helpful. Location was convenient to Union station where we arrived and departed on Amtrak. Area is safe and walkable. We would stay here again. Pricing was a good value.

Only quibble was that the bathroom fan was extremely noisy.

Fantastic location, friendly staff, well appointed room

Very clean and good location.

The hotel is well-located just a block away from Union Station and about a 20 minute walk from The Capitol. It could be noisy in the evenings and mornings though with frequent police and ambulance sirens. The adjacent Dubliner Pub is convenient for breakfasts and dinners or a drink. Union Station has quite a few fast food choices.

We were given complimentary drinks. The room had a nice view.

King size bed was lumpy and sunken. The bedding was not ironed so unsure if it was clean! It was good that there was a coffee sitting area and each floor had an ice machine. I was annoyed that a $32/night facilities was declared on the day before I arrived. If I had known about this sooner I would have cancelled my booking.

Highly recommend this property. In addition to the many five stars I gave it, there was a wonderful restaurant/pub on the property.

Stayed here for a night and would definitely stay here again. Bed was comfortable, room was clean, and the service was wonderful.

Dangerous area!!!! Close to everything but wouldn’t visit the city again. We are at the sun liner which was good- we explained to front desk at hotel several times we had no hot water /.

Property staff were great and closeness to everything was a bonus.

Very convenient to the train station, and we loved the Dubliner restaurant!

Good location and good value

Got charged the facility fee without using any facilities. Otherwise no complaints. Nice hotel and great location.

Top notch wouls stay again if we come back to DC everthing was great!

The feeling of DC

The staff are great. Bed was super comfortable. I do not recommend the coffee available in the room.....otherwise everything was fine.

Great view ,clean and great staff

We really enjoyed the food at the pub. The common areas were kept clean and well stocked

Nice hotel. Great staff. Good location near the Capitol and Union Station.

.

We thoroughly enjoyed our stay! The location is one block from Union Station. All types of ground transportation, including bus tours. It’s a nice walking distance to the Capitol as well. The staff were so friendly and helpful and we didn’t have any issues. The room was clean and updated. The in house restaurant was very good with great ambiance. The only negatives for us was the room did not have black out curtains and we like a dark room for sleeping. Also, being downtown you’re going to hear share rides and other blowing horns from time to time as well as emergency vehicles. The positives greatly out weighed the negatives. We would absolutely stay there again!

The Phoenix Park hotel was clean and comfortable. It was also very conveniently located near Union Station and the National Mall.

Great older properties

Very nice and quaint

Really wonderful stay, very close to Union Station, some museums and great dining options as well!

Easy valet parking. Very centrally located.

The Dubliner restaurant is attached to the hotel, and they offer a free pint of Guinness with your meal if you stay there. The hotel is small and has a boutique feel. The staff is professional and alert.

Centrally located and staff was very helpful and courteous. Walking distance to Capitol and across the street from Union Station.

They front desk receptionist was very accommodating and upgraded our room for us.

Clean, friendly, great location—room was a little small but the bed was super comfortable.

The staff was friendly helpful and I love they have great free coffee on a floor that is midway so you don''t have to go to a lobby early in the morn. they had it all day and hot chocolate too. I would stay again for sure. Walked to the metro station also very convenient.

This was a wonderful place to stay - close to Union Station and the Capitol, and a great bargain for both the location and the hotel itself. Every employee we interacted with was polite and friendly, and the room was clean and well maintained. The 24-hour coffee and tea station on the second floor was great, and the two bottles of water left in our room each day was helpful in the July heat. I would highly recommend this hotel and would definitely stay here again the next time I'm in DC!

It was amazing

Just one night stayed. Great!

Booked this as it was an easy walk from Union Station. It wasn't until check in I realized how noisy it was going to be. Room was fine. Floor in the room was like vinyl / engineered flooring not carpet. It was sticky. Not a great feeling. As far as the noise we literally stayed in Times Square NYC the previous three nights and there was less noise.

The staff was amazing!! They made my husbands 50th birthday great!

The room itself was nice and simple. The bed was comfortable and had a nice assortment of pillows. The bathroom, although a little small (by U.S. standards) worked. There were several little touches that definitely made up for the lack of room. I had requested a quiet room away from the street. They were nice enough to put me on the 8th floor... but it was right next to the maid's quarters. That made for a built-in alarm by 8a each morning. The only think I'm not a fan of is the daily $32 'facility fee'. Even if booking through a third-party site like Hotels.com, this is an extra fee collected on-site, honestly making the Hotels.com 'all-in' pricing untrue. This isn't Vegas, Miami or Maui... it's not a resort, it's a historical building in D.C. Is it nice having a couple of fully automated coffee machines 24-hours a day? Sure, if you're a coffee drinker. But I'm not. Even the most devout Starbucks fanboy would have a hard time consuming $32 worth of free espressos a day. If you need to charge more for staff and k-cups, bake it into the daily room cost. There just weren't enough real perks (beyond those most decent hotels have like a business center, gym, etc.) to warrant such a random surcharge. Also note, the daily parking fee is $64. For those not using mass transit or rideshare.

Great!

I had a wonderful stay at the Phoenix Park Hotel. Highly recommend!

We were very happy for being offered early check in before 12pm.

Perfect location, phenomenal service, super comfortable, and super clean. They really know what they’re doing. Everything is so thought out. A great example, they have earplugs available in the bathroom because after all the streets of DC can get loud. An umbrella for those rainy days. And not to mention a super comfy robe for the in-between.

This place was beautifully decorated. The bed was ultra comfortable and the room was spacious.

The location is perfect. Walkable to Union Station where it’s a breeze to catch the metro.

Beautiful boutique hotel walking distance from the Capitol and across from Union Station. The attached restaurant had good food and we were able to use our VIP drink vouchers with no problem.

Bathrooms need a little updating.

Awesome, I was only there for one night but still had a great time!

It’s a lovely, small hotel with a friendly staff. The fact that it’s walking distance to Union Station as well as good restaurants and some DC tourist sites is it’s biggest asset.

It is right across from Union Station!! You could not ask for better. The Irish restaurant on site was a bonus.

This is my second time staying here. Lovely building. Very close and convenient to Union Station, and not far from the Capitol. Great coffee machine and lounge on the 2nd floor which we utilised a lot. Great shower. Happy to stay for a third time if I’m ever back in DC.

If arriving by train, it's the best possible location, one block from Union Station, so no taxi or Uber required. You can see the US Capitol from the front door. It was a clean comfortable room, and the A/C worked fine. Coffee and tea offered 24 hrs. There is no pool. The restaurant's food is less than average, I'd avoid next time. The hotel staff were very friendly and helpful.

Very Clean Hotel and the Staff was excellent. Would certainly stay again.

The hotel is convenient to Union Station, the Capitol and a couple of the Smithsonian’s. The room was cool, clean and spacious. The staff is friendly and helpful. We enjoyed the complimentary coffee and took advantage or the guest laundry.

Nice place with view and perfect location

Perfect location by Union Station, close to the Capitol

Classy historic hotel

That is so rare in this day and age. That alone makes me want to return.

The room was unbearably hot and humid with no way to control the AC. There were hairs all over the bathroom - not sure when it was last thoroughly cleaned. Loved the proximity to Union Station, but I won’t stay here again.

We were able to check in before noon, the front desk helped get public transportation. Front desk personnel were awesome

Such a charming hotel! The staff were amazing and the amenities are great, including free drinks the first night at their attached restaurant, free tea/coffee/cocoa anytime, earplugs to keep the street life quite while you sleep, bottles of water everyday and more! The mattress is AMAZINGLY soft ♥️ The views from our corner King Suite (513) were beautiful (pictured below from our window) and the location is right across from the Post Office and Union Station (metro/shopping/dining). You can see the Capital building and is within walking. We actually walked back to our hotel from the White House! A Great Hotel, highly recommend staying!

The hotel is impeccably maintained. The staff were friendly, professional, and helpful. I'm not sure the $32 resort fee I had to pay was worth it for the one free drink and I was disappointed there wasn't a recycling container in the room, but overall a really positive experience.

I picked the Phoenix Park Hotel because of its proximity to Union Station and the Capitol area. The price was unbeatable for that area, and the hotel felt like a find. The room was small, but we were really only in it to sleep and shower. The amenities were fantastic and having access to The Dubliners Pub without having to go outside into the blazing hot humidity was definitely a plus at the end of a long, sweaty day. We'll definitely look here first for our next DC trip!

A nice quiet stay. Located across the street from union station. I walked to a the monuments. Now with that being said I’m a walker, it is about a1.5 -2 mile walk to the National mall. A quick trip if not up to walking. A nice bar and restaurant attached

Nice hotel to stay at. Staff was very nice and the room was clean. The restaurant that’s attached to it was very good. 1 block from train station and very walkable to many museums and monuments

Accommodate late check-ins. Walking distance to Union Station and the Metro.

Love this hotel. I always arrive at Union Station and it's a 3 min walk. Staff is top notch and the room's are comfortable. Highly recommend.