Fairfield Inn & Suites by Marriott Warner Robins
About Fairfield Inn & Suites by Marriott Warner Robins
Fairfield Inn & Suites Warner Robins in Warner Robins features 3-star accommodations with a fitness center and a shared lounge. The property provides a 24-hour front desk and a business center for guests. The hotel offers a buffet or continental breakfast. Grand Opera House is 22 miles from Fairfield Inn & Suites Warner Robins. Middle Georgia Regional Airport is 9.3 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally receives positive reviews for its cleanliness, comfortable beds, and friendly staff. However, some guests have expressed dissatisfaction with the hotel's maintenance and renovation issues, as well as inconsistencies in service quality.
- Cleanliness
- Comfortable beds
- Maintenance and renovation issues
- Inconsistent service quality
- 5/5
.
- 4/5
The location was perfect for the venue I was attending for my uncle's surprise birthday party and church on Sunday. The TV had bad reception and viewing. I tried to watch Netflix...at times it just shut down from Netflix and the picture wasn't clear. If I'd stay another night, I would've requested a different room due to the TV issue.
- 4/5
The location was perfect for the venue I was attending for my uncle's surprise birthday party and church on Sunday. The TV had bad reception and viewing. I tried to watch Netflix...at times it just shut down from Netflix and the picture wasn't clear. If I'd stay another night, I would've requested a different room due to the TV issue.
- 3/5
The hotel was satisfactory, however the staff insists on parking at the entrance instead of a parking space.This makes it difficult when more than two customers arrive and want to enter the hotel.
- 4.5/5
Superb
- 5/5
Parking was safe. Breakfast didnt care for.
- 1/5
We reserved a room with 2 queen sized beds. This was a trip for a volleyball tournament for my husband and teenage daughter. Th hotel changed our room without notification to a room with a king sized bed and a sleeper sofa. My husband ended up on the sleeper sofa. Don't stay here if you care about your sleeping accommodations because they do not. When he asked for the room that was booked, they couldn't help.
- 4/5
Everything was great except it was a bit hot in the room and it made sleeping a little uncomfortable.
- 5/5
Exceptional
- 4/5
Parking was safe
- 4/5
Parking was safe
- 5/5
Hotel was nice. It’s better than other hotels I’ve stayed in the area! The warm cinnamon roll at breakfast was AMAZING.
- 5/5
Hotel was nice. It’s better than other hotels I’ve stayed in the area! The warm cinnamon roll at breakfast was AMAZING.
- 3/5
I checked in, got into my original room. The shower didn’t work. They could not get it repaired so they had to switch me to another room which meant that I had to pack up everything and move down the hall. I did not receive communication during this process from the front desk so I had to go down and find out what the plan was to take care of my issue.
- 3/5
I checked in, got into my original room. The shower didn’t work. They could not get it repaired so they had to switch me to another room which meant that I had to pack up everything and move down the hall. I did not receive communication during this process from the front desk so I had to go down and find out what the plan was to take care of my issue.
- 4/5
Very good
- 4/5
No internet connection
- 4/5
No internet connection
- 5/5
The staff was really nice, clean and quiet hotel. Near shopping!
- 5/5
The staff was really nice, clean and quiet hotel. Near shopping!
- 5/5
Friendly staff and clean rooms also quiet!
- 5/5
Friendly staff and clean rooms also quiet!
- 5/5
Exceptional
- 3.5/5
Nice staff in a wonderful location. The rooms lacked necessities most people would need. No makeup remover, blow dryer. Very simple. The breakfast was ok. Ran out of grits, oatmeal was watered down, out of bananas.
- 3.5/5
Nice staff in a wonderful location. The rooms lacked necessities most people would need. No makeup remover, blow dryer. Very simple. The breakfast was ok. Ran out of grits, oatmeal was watered down, out of bananas.
- 2/5
Booked a double queen beds, 2 guys on a trip. Only had a king with pullout. Very frustrating after a late night check in & no other option available even when we paid extra for the 2 beds. Very disappointed
- 2/5
Booked a double queen beds, 2 guys on a trip. Only had a king with pullout. Very frustrating after a late night check in & no other option available even when we paid extra for the 2 beds. Very disappointed
- 4/5
Nice
- 4/5
Nice
- 4/5
It was very nice.
- 4/5
It was very nice.
- 4/5
Enjoyed my stay. The room was decent but had a slight musky smell when the AC was off.
- 4/5
Enjoyed my stay. The room was decent but had a slight musky smell when the AC was off.
- 3/5
Room was clean & ready - however it felt damp. The tv in our room did not work & we called and they did offer to move the room once they had another cleaned, however, that took over 2 hours. The fire alarms went off early in the morning & when we went down to breakfast, everything was empty. The good service guy was very friendly, however, he was not trying to fill anything. We had to ask for a milk & cereal. There were no eggs or sausage, the little fridge was empty, the bread was empty, the waffle batter ran out while people were still waiting
- 3/5
Room was clean & ready - however it felt damp. The tv in our room did not work & we called and they did offer to move the room once they had another cleaned, however, that took over 2 hours. The fire alarms went off early in the morning & when we went down to breakfast, everything was empty. The good service guy was very friendly, however, he was not trying to fill anything. We had to ask for a milk & cereal. There were no eggs or sausage, the little fridge was empty, the bread was empty, the waffle batter ran out while people were still waiting
- 5/5
It was everything for the small amount of time I was there, definitely will come again
- 5/5
It was everything for the small amount of time I was there, definitely will come again
- 5/5
The Staff Were Very Friendly & Helpful. & The Hotel Is Very Clean & Organized . 10 out of 10
- 5/5
The Staff Were Very Friendly & Helpful. & The Hotel Is Very Clean & Organized . 10 out of 10
- 5/5
Everything was.good ..they have a great team of staffs-special mention : Georgia, Jay and Tlisa- and they embody customer service.
- 5/5
Everything was.good ..they have a great team of staffs-special mention : Georgia, Jay and Tlisa- and they embody customer service.
- 4/5
- 4/5
- 4/5
Our service was great. Our room was good. Bathroom faucet leaked. Shower leaked and ran to the door. No maintenance personnel available. When the problem was addressed with the manager the next morning, apologies were extended, and manager took care of us.
- 4/5
Our service was great. Our room was good. Bathroom faucet leaked. Shower leaked and ran to the door. No maintenance personnel available. When the problem was addressed with the manager the next morning, apologies were extended, and manager took care of us.
- 3/5
Location was great, parking was good. However the room left a lot to be desired. Very much in need of updating. It has a faint urine smell in certain areas (bedroom & hallway to the bathroom) and the ac units had a musty/moldy smell as they blew air. The bathroom is rough and super outdates, especially the shower/tub area. Also, there was only 1 mirror which was in the bathroom. If someone is using the bathroom, and another person is still trying to get ready, there is no other mirror to use.That's a problem. Overall it was a decent stay, but if I am in that area again, I would choose a different hotel because I prefer nicer more updated spaces. Thank you.
- 3/5
Location was great, parking was good. However the room left a lot to be desired. Very much in need of updating. It has a faint urine smell in certain areas (bedroom & hallway to the bathroom) and the ac units had a musty/moldy smell as they blew air. The bathroom is rough and super outdates, especially the shower/tub area. Also, there was only 1 mirror which was in the bathroom. If someone is using the bathroom, and another person is still trying to get ready, there is no other mirror to use.That's a problem. Overall it was a decent stay, but if I am in that area again, I would choose a different hotel because I prefer nicer more updated spaces. Thank you.
- 4/5
Everything was like from 20th century… very old place
- 4/5
Everything was like from 20th century… very old place
- 5/5
Convenient location
- 5/5
Convenient location
- 3/5
Stayed 1 night on the way to Florida. Staff excellent property was clean but old. Needs to be renovated.
- 3/5
Stayed 1 night on the way to Florida. Staff excellent property was clean but old. Needs to be renovated.
- 4/5
Well-maintained with very helpful staff.
- 4/5
Well-maintained with very helpful staff.
- 4/5
There was also a great selection of toppings for oatmeal on the breakfast bar! I would have eaten a second bowl if I hadn't been so full.
- 4/5
There was also a great selection of toppings for oatmeal on the breakfast bar! I would have eaten a second bowl if I hadn't been so full.
- 5/5
The manager was so helpful with my check in and any issues I was having with my room. She offer to change my room and provided a solution to any problems I had. I would definitely stay again! The front desk associates were so helpful as well!
- 5/5
The manager was so helpful with my check in and any issues I was having with my room. She offer to change my room and provided a solution to any problems I had. I would definitely stay again! The front desk associates were so helpful as well!
- 5/5
Exceptional
- 3/5
Good other than the pool being out of service, which was the main reason for bookinf this hotel....For the indoor pool.
- 3/5
Good other than the pool being out of service, which was the main reason for bookinf this hotel....For the indoor pool.
- 1.5/5
Poor
- 5/5
Everything was convenient!
- 5/5
Everything was convenient!
- 5/5
Perfect 10/10 Everyone was kind and professional! Ms Georgia & Ms Realido went above and beyond and helped with anything we needed! Clean Comfortable Room, Complementary Breakfast, and Indoor Pool. We really enjoyed our stay!
- 5/5
Perfect 10/10 Everyone was kind and professional! Ms Georgia & Ms Realido went above and beyond and helped with anything we needed! Clean Comfortable Room, Complementary Breakfast, and Indoor Pool. We really enjoyed our stay!
- 3/5
This location could use a good facelift, as the carpeting is dated (which means it has to be dirty no matter how much it's cleaned) Hallways are drab and the HVAC system is antiquated.
- 3/5
This location could use a good facelift, as the carpeting is dated (which means it has to be dirty no matter how much it's cleaned) Hallways are drab and the HVAC system is antiquated.
- 5/5
We love this hotel! We travel from Florida to Ohio regularly and stay here midway overnight and have never had an issue! Comfy beds, great staff, plenty of room, always consistent!
- 5/5
We love this hotel! We travel from Florida to Ohio regularly and stay here midway overnight and have never had an issue! Comfy beds, great staff, plenty of room, always consistent!
- 4/5
Breakfast was basic. Nothing special. Location was great. Close to mall, places to eat, movies, etc. Bed was super comfy. Room was clean. I always look for hotels that have both microwave and fridge in room and this one did. Lighting in bathroom was awful for husband’s grooming and my applying makeup. Controlling thermostat was a bit of a challenge to figure out. There’s seating for only one person in the room.
- 4/5
Breakfast was basic. Nothing special. Location was great. Close to mall, places to eat, movies, etc. Bed was super comfy. Room was clean. I always look for hotels that have both microwave and fridge in room and this one did. Lighting in bathroom was awful for husband’s grooming and my applying makeup. Controlling thermostat was a bit of a challenge to figure out. There’s seating for only one person in the room.
- 4/5
It was a comfortable stay
- 4/5
It was a comfortable stay
- 5/5
Ms Georgia was an outstanding hostess. Checkin was quick and flawless.
- 5/5
Ms Georgia was an outstanding hostess. Checkin was quick and flawless.
- 5/5
Location
- 5/5
Location
- 3.5/5
Good
- 5/5
The staff was very nice I didn’t like I booked a room with 2 beds & only got 1 bed
- 5/5
I didn’t like I booked a room with 2 beds & only got 1 bed
- 5/5
Very nice place to stay.
- 5/5
Very nice place to stay.
- 2/5
Breakfast had poor presentation and poor selection
- 2/5
Breakfast had poor presentation and poor selection
- 5/5
Exceptional
- 4/5
Location was the best. We were close to shopping, restaurants, and all. We requested a nice view but didn't get it.
- 4/5
Location was the best. We were close to shopping, restaurants, and all. We requested a nice view but didn't get it.
- 0.5/5
Nothing The in room phone could have worked. The wifi could have worked. I have a brand new Macbook that has worked at the last five hotels that I have visited. Guess what? It did not work at the Fairfield. The TV was installed crooked so watching TV sideways is not fun. They told me when we arrived that an upgrade was NOT possible because I had booked with a third party BOOKING. How is that for customer service? The sad part is BOOKINGS or Fairfield will never answer to any of this.
- 4/5
Very little food almost nothing by 8:00
- 4/5
Very little food almost nothing by 8:00
- 3/5
The rooms need to be cleaner and smell better. This is Marriott and certain standards come with that name. This fell short. We had to move rooms the first night because of bugs on night stand.
- 5/5
Fast and friendly check in
- 5/5
Fast and friendly check in
- 2/5
The whole time the trash was not emptied and no one checked to see if we needed fresh towels.
- 5/5
Stay where very nice staff was very friendly i would recommend rhis place a 10.
- 5/5
Stay where very nice staff was very friendly i would recommend rhis place a 10.
- 5/5
This hotel is FANTASTIC!!! It is my go-to place for a “staycation.” The staff is AMAZING!
- 5/5
This hotel is FANTASTIC!!! It is my go-to place for a “staycation.” The staff is AMAZING!
- 4.5/5
This guest did not leave comments about this hotel.
- 5/5
Very pleasant and helpful staff at front desk and breakfast area. Everything was kept very clean. Room was clean with thankfully no scent of that "room freshener" stuff that you often find at motels and hotels. Their windows opened a bit for fresh air too. I marked this place "yes" for future stays as we pass through GA.
- 5/5
Very pleasant and helpful staff at front desk and breakfast area. Everything was kept very clean. Room was clean with thankfully no scent of that "room freshener" stuff that you often find at motels and hotels. Their windows opened a bit for fresh air too. I marked this place "yes" for future stays as we pass through GA.
- 1/5
The hotel had flooded. Everything was wet. The fire alarm went off all night long. The room smell musty. When we checked out the front desk clerk was a little rude.
- 1/5
The hotel had flooded. Everything was wet. The fire alarm went off all night long. The room smell musty. When we checked out the front desk clerk was a little rude.
- 5/5
Exceptional customer at the front desk and quite impressed with the hotel in general. The rooms are newly renovated and very clean. Thank you for a great stay!!
- 5/5
Breakfast is the highlight just winderful! Beds are so comfortable and the staff is very friendly. Nothing really.
- 5/5
No thank you
- 5/5
No thank you
- 4/5
The place was under construction, they were installing a new floor in the elevator at prime time. Had to walk up 3 flights with luggage.
- 5/5
Clean room and great breakfast
- 5/5
clean and near exit
- 3.5/5
Friendly staff. Wife liked magnifying/make up mirror in bathroom. Great breakfast. Undergoing renovation. Some services, like business center, not available. Minimal fitness room and one out of four machines not working.
- 4/5
Everything Nothing not to like
- 0.5/5
the location was great wasn’t in form that they was doing construction work Inside the hotel.my room 204 the room tv was not working the picture tube was out bout you can hear the sound
- 4/5
Very good
- 4.5/5
Superb
- 3/5
My family and a few other families we are friends with stayed here this past weekend. The hotel staff was rude to each one of us checking in. Later in the afternoon we asked for towels for the pool because they were out. The lady smacked her lips and rolled her eyes at us. The covers weren’t on the water fountains in the pool area. We could see all the wires. That’s an accident waiting to happen. The rooms were clean.
- 3/5
My family and a few other families we are friends with stayed here this past weekend. The hotel staff was rude to each one of us checking in. Later in the afternoon we asked for towels for the pool because they were out. The lady smacked her lips and rolled her eyes at us. The covers weren’t on the water fountains in the pool area. We could see all the wires. That’s an accident waiting to happen. The rooms were clean.
- 5/5
Beds were great! Quiet and awesome breakfast!
- 5/5
Beds were great! Quiet and awesome breakfast!
- 1/5
I have stayed at multiple Marriott properties from California, Nevada, Michigan, Ohio, Tennessee, Florida, Kansas, etc. and the Warner Robins, GA was the most disappointed. From the musty room, rock hard bed, misaligned curtains, and the meager Buffett breakfast which by asking for extra gravy was like asking for gold. She did not part with it. My stay at this Marriott was the worst. We had traveled over 10 hours with our 5 year old, then with me being disabled was hard enough but then to be given a rock hard bed which amplified my spine and hip pain 20 x over - was too much. I would advise anyone to find another Marriott or stay at the Country Inn & Suites across the way. Your back will appreciate it.
- 1/5
I have stayed at multiple Marriott properties from California, Nevada, Michigan, Ohio, Tennessee, Florida, Kansas, etc. and the Warner Robins, GA was the most disappointed. From the musty room, rock hard bed, misaligned curtains, and the meager Buffett breakfast which by asking for extra gravy was like asking for gold. She did not part with it. My stay at this Marriott was the worst. We had traveled over 10 hours with our 5 year old, then with me being disabled was hard enough but then to be given a rock hard bed which amplified my spine and hip pain 20 x over - was too much. I would advise anyone to find another Marriott or stay at the Country Inn & Suites across the way. Your back will appreciate it.
- 5/5
The service was awesome clean and smelled good everywhere. This was impressive sine pets were allowed. Breakfast was hot and many choices very good. Couple of problems at the start the elevator sounded like it was going to break. Our first assigned room door lock broken and staff placed us in another room quickly. Then my father in laws Heater didn’t work but we went to eat got back and the staff had changed out the unit and put a working one in. I can say for any hiccup we had the clerk staff and maintance were so quick to fix or try to resolve any issues. One thing for sure is how clean this place was .
- 5/5
The service was awesome clean and smelled good everywhere. This was impressive sine pets were allowed. Breakfast was hot and many choices very good. Couple of problems at the start the elevator sounded like it was going to break. Our first assigned room door lock broken and staff placed us in another room quickly. Then my father in laws Heater didn’t work but we went to eat got back and the staff had changed out the unit and put a working one in. I can say for any hiccup we had the clerk staff and maintance were so quick to fix or try to resolve any issues. One thing for sure is how clean this place was .
- 4/5
The bed was very comfortable. Everything was clean. The staff members were friendly and helpful. The decor in the rooms is a little outdated, but it makes no difference to me.
- 4/5
The bed was very comfortable. Everything was clean. The staff members were friendly and helpful. The decor in the rooms is a little outdated, but it makes no difference to me.
- 5/5
Excellent customer service!!
- 5/5
Excellent customer service!!
- 5/5
Everything is nice
- 5/5
Everything is nice
- 4/5
Overall my stay was good. No major issues.
- 4/5
Overall my stay was good. No major issues.
- 4/5
The hotel was a little run down. Shower curtain was not hung properly, someone skipped a hole so it wasn't long enough and water came out the sides if you weren't careful. Location was convenient and check in was easy, not bad for a quick one-night stay on our way to the beach.
- 4/5
The hotel was a little run down. Shower curtain was not hung properly, someone skipped a hole so it wasn't long enough and water came out the sides if you weren't careful. Location was convenient and check in was easy, not bad for a quick one-night stay on our way to the beach.
- 5/5
Wonderful. After a long day of travel, this was the perfect place to stop.
- 5/5
Wonderful. After a long day of travel, this was the perfect place to stop.
- 5/5
WE enjoyed our stay.Everything was clean. STaff was really helpful and friendly . Housecleaning was very kind and helpful.
- 5/5
WE enjoyed our stay.Everything was clean. STaff was really helpful and friendly . Housecleaning was very kind and helpful.
- 4/5
And until you asked the last question about communities that would benefit from this review, I have to reconsider my opinion of Marriott. If all lives matter, what difference does it make what the color or race of someone is?
- 4/5
And until you asked the last question about communities that would benefit from this review, I have to reconsider my opinion of Marriott. If all lives matter, what difference does it make what the color or race of someone is?
- 5/5
Excellent hotel with superb service and so very clean! The bed was so comfy and the hot tub was great! We will definitely go back to this wonderful hotel!
- 5/5
Excellent hotel with superb service and so very clean! The bed was so comfy and the hot tub was great! We will definitely go back to this wonderful hotel!
- 3/5
We arrived at the hotel at approximately 4:30pm, were told they didn't have our room ready. We needed to get ready for a wedding that evening. We were told they would call us when it was ready. They never called. At 8:30pm I went back to the hotel to check on the status. They apparently had forgotten to call us. It ruined our plans. The staff were courteous but the management severely lacking
- 3/5
We arrived at the hotel at approximately 4:30pm, were told they didn't have our room ready. We needed to get ready for a wedding that evening. We were told they would call us when it was ready. They never called. At 8:30pm I went back to the hotel to check on the status. They apparently had forgotten to call us. It ruined our plans. The staff were courteous but the management severely lacking
- 5/5
Quality was exceptional. Comfortable beds and super clean!
- 5/5
Quality was exceptional. Comfortable beds and super clean!
- 2/5
Cons - This hotel is really outdated. It needs some tender loving care. This was one the worst “Marriott” properties I ever stayed in. Our bathroom had somebody’s hair all over the place. The lady at the front desk said she would move of to a different room but at that point we had already disinfected and cleaned the room ourselves. The air conditioner in the room was extremely loud. It made it really difficult to get a good night sleep. We stayed for 3 days, one of the days housekeeping did not come and clean our rooms. Thus we went downstairs and asked for 4 sets of towels and the lady at the front desk said she does not have four sets of towels. It wasn’t until we pushed back that she finally gave us some towels. Anytime we we to the front desk we had to wait for someone to come help us. There was no bell to let the workers know that we were there, this often times we were standing there for about 5 minutes before we were helped. The continental breakfast did have many options but did not have the staple that you are used to seeing when you stay at the Fairfield inn and Suites “waffles”. If someone would put some tender loving care into this property it could be a nice hotel.
- 2/5
Cons - This hotel is really outdated. It needs some tender loving care. This was one the worst “Marriott” properties I ever stayed in. Our bathroom had somebody’s hair all over the place. The lady at the front desk said she would move of to a different room but at that point we had already disinfected and cleaned the room ourselves. The air conditioner in the room was extremely loud. It made it really difficult to get a good night sleep. We stayed for 3 days, one of the days housekeeping did not come and clean our rooms. Thus we went downstairs and asked for 4 sets of towels and the lady at the front desk said she does not have four sets of towels. It wasn’t until we pushed back that she finally gave us some towels. Anytime we we to the front desk we had to wait for someone to come help us. There was no bell to let the workers know that we were there, this often times we were standing there for about 5 minutes before we were helped. The continental breakfast did have many options but did not have the staple that you are used to seeing when you stay at the Fairfield inn and Suites “waffles”. If someone would put some tender loving care into this property it could be a nice hotel.
- 4/5
Needs to be updated. Building is over 20 years old and the room to a remodel
- 4/5
Needs to be updated. Building is over 20 years old and the room to a remodel
- 4/5
Everything was great. The receptionist was extremely friendly and made me feel comfortable from the start.
- 4/5
Everything was great. The receptionist was extremely friendly and made me feel comfortable from the start.
- 5/5
Great service and friendly staff! I would definitely recommend people to stay there.
- 5/5
Great service and friendly staff! I would definitely recommend people to stay there.
- 1/5
Don't take room 310...the air conditioner and bathroom vent aren't working to remove humidity. If you are Aquaman you might like it, who knows. The curled wallpaper and water stained/damaged ceilings and leaky bathroom faucet are a nice touch. What I liked the most was that the mattress, pillows and linens had that awesome earthy moldy smell and we spent the night fairly damp. As an added attraction, the elevator creaked and popped like an old wooden rollercoaster... Oh and the front door keyless entry card readers didnt work at the lobby or our room after multiple "resets".... Otherwise, I lovely experience. Thank you... Ps... I have stayed in some 3rd World dive hotels, but not for $124 a night. This one impressed me enough to write this review.
- 1/5
Don't take room 310...the air conditioner and bathroom vent aren't working to remove humidity. If you are Aquaman you might like it, who knows. The curled wallpaper and water stained/damaged ceilings and leaky bathroom faucet are a nice touch. What I liked the most was that the mattress, pillows and linens had that awesome earthy moldy smell and we spent the night fairly damp. As an added attraction, the elevator creaked and popped like an old wooden rollercoaster... Oh and the front door keyless entry card readers didnt work at the lobby or our room after multiple "resets".... Otherwise, I lovely experience. Thank you... Ps... I have stayed in some 3rd World dive hotels, but not for $124 a night. This one impressed me enough to write this review.
- 3/5
The staff are kind but the floors had not been vacuumed between guests; there was visible debris.
- 3/5
The staff are kind but the floors had not been vacuumed between guests; there was visible debris.
- 3/5
The first room I was giving the room beds hadn’t been changed I called the front desk and the young lady assisted us in getting another room she was very helpful and apologetic being that she was working and doing everything by herself. Please with everything going on COVID-19 please sanitize and change the beds spread with fresh and clean linens.
- 3/5
The first room I was giving the room beds hadn’t been changed I called the front desk and the young lady assisted us in getting another room she was very helpful and apologetic being that she was working and doing everything by herself. Please with everything going on COVID-19 please sanitize and change the beds spread with fresh and clean linens.
- 5/5
Very great service and staff clean room and facilities
- 5/5
Very great service and staff clean room and facilities
- 4/5
Quite, clean hotel — unfortunately the ceiling fan in Bathroom did not work too well and the ceiling collected moisture and it was “raining” in there...
- 4/5
Quite, clean hotel — unfortunately the ceiling fan in Bathroom did not work too well and the ceiling collected moisture and it was “raining” in there...
- 5/5
The front desk clerk was awesome.
- 5/5
The front desk clerk was awesome.
- 2/5
We stayed at this hotel and that will be our last time! The hotel room above us was loud and keeping us awake. This was still going on at 1:30-2:00am. Finally called the front desk and there was no answer. Called again and no answer Got out of bed and went down to front desk. No one was there so I waited and even yelled hello several times. After 10 minutes went back to room with no help. Had to turn the air conditioner down so it would run all night to drown out the noise! Needless to say it was a cold sleepless night. Checking out next morning we told them of our night when they asked how our stay was. No sympathy just a “ Oh really? Should have been someone there.” I’m just glad it wasn’t a medical emergency! There was no concern for the safety and comfort of the guests at all. Horrible stay.
- 2/5
We stayed at this hotel and that will be our last time! The hotel room above us was loud and keeping us awake. This was still going on at 1:30-2:00am. Finally called the front desk and there was no answer. Called again and no answer Got out of bed and went down to front desk. No one was there so I waited and even yelled hello several times. After 10 minutes went back to room with no help. Had to turn the air conditioner down so it would run all night to drown out the noise! Needless to say it was a cold sleepless night. Checking out next morning we told them of our night when they asked how our stay was. No sympathy just a “ Oh really? Should have been someone there.” I’m just glad it wasn’t a medical emergency! There was no concern for the safety and comfort of the guests at all. Horrible stay.
- 4/5
Great job I loved the hotel
- 4/5
Great job I loved the hotel
- 5/5
The was nice and clean. The staff was informative.
- 5/5
The was nice and clean. The staff was informative.
- 3/5
Monitor the coffee...it was usually empty If you wanted caffeine. They did provide a grab bag breakfast.
- 3/5
Monitor the coffee...it was usually empty If you wanted caffeine. They did provide a grab bag breakfast.
- 3/5
Older dated rooms Black out curtains were about a foot too short. Couldn't block out parking lot lights
- 3/5
Older dated rooms Black out curtains were about a foot too short. Couldn't block out parking lot lights
- 4/5
The staff here are exceptionally friendly and helpful. The hotel itself is very nice and modern. There is a small but notable issue. The internet has connectivity issues; logging into Netflix through the hotel TV is difficult due to this problem. We made several attempts to watch a movie, but wound up turning it off after about twenty minutes because it just kept failing to stay connected. This is a relatively minor issue and it would not prevent me from staying at this location again. The included breakfast has many options with selections for almost any diet.
- 4/5
The staff here are exceptionally friendly and helpful. The hotel itself is very nice and modern. There is a small but notable issue. The internet has connectivity issues; logging into Netflix through the hotel TV is difficult due to this problem. We made several attempts to watch a movie, but wound up turning it off after about twenty minutes because it just kept failing to stay connected. This is a relatively minor issue and it would not prevent me from staying at this location again. The included breakfast has many options with selections for almost any diet.
- 5/5
All was nice and good staff. Definitely stay again.
- 5/5
All was nice and good staff. Definitely stay again.
- 5/5
No issues everything was acceptable neat and clean
- 5/5
No issues everything was acceptable neat and clean
- 3/5
At first we thought wow nice place and it was except it was a bit outdated in the bathroom and the bed was not that great
- 3/5
At first we thought wow nice place and it was except it was a bit outdated in the bathroom and the bed was not that great
- 5/5
The hotel staff was very friendly. The hotel was very clean, great amenities, and the rooms were spacious. The beds were very comfortable and bathroom was clean. Also, enjoyed the indoor pool. I have nothing bad to say. I recommend this hotel.
- 5/5
I had 2 rooms and 1 had problems and other was great
- 1/5
Upon arrival the hotel lobby looked clean and the front desk staff was friendly and professional. However, when we went to our room it wasn't cleaned. The beds had been slept in and it was blatantly apparent housekeeping had not visited to room since the last guest checked out. We brought the attention to the front desk staff and they tried to find us another room but they claimed there were no more rooms with 2 beds. We were not happy about this at all. We had no choice because at this point we are only going to get a few hours sleep before catching our flight back to Cincinnati anyway. So grudgingly we were forced to accept a room with a pull out couch. Which meant one of us got no sleep at all. After driving all day in the uhaul my sore back only felt worse in the morning, not better, and I was more exhausted than when we arrived. My mother in law felt so guilty she said she didn't get any sleep either. We would have been better off going straight to the airport and trying to nap in the lobby rather than wasting precious time at Fairfield Inn. My poor mother in law who is retired and trying to move back home to Georgia on a fixed income paid $150 for nothing but an inconvenience.
- 5/5
Yes I like the property nice surrounding and friendly staff
- 5/5
Friendly staff, good breakfast variety, pool/fitness center. Would stay here again
- 5/5
The staff is very nice. Rooms are a little outdated, but very clean and beds comfortable.
- 4/5
We stayed here for one night only on our drive from Michigan back to Florida. The hotel was a few miles from I75 (maybe five minutes) but it was worth it as there were lots of restaurants and shopping in the immediate vicinity of the hotel. The hotel itself is a little dated. The carpet in the rooms is orange if that tells you anything. But it was reasonably clean and comfortable, although the mattress seemed a little worn. We did not use the pool or the fitness center although they looked OK. There is also laundry on site. The free breakfast in the morning was typical, but maybe not quite as many options as some other hotels I have stayed in. They had pre-made omelettes and Canadian bacon as the only hot choices, besides the waffle maker. There was the typical cereal and yogurt and breads and fruit. The staff was very friendly and went out of their way to say hello. This hotel is close to an air force base so I think that is the reason most people would stay here. I think it was a little overpriced at around $150 for the night including taxes but overall would recommend for a short stay.