Ramada Plaza by Wyndham Virginia Beach Oceanfront

The staff was pleasant. The hotel itself is a trash hole. Holes in the walls, stain everywhere. The air conditioning hardly works. You are supplied with no towels and have to request them. I will never stay here again.

Everything was good except limited parking on hotel side had to use parking garage across the street only issue

the room was fine. the pillowcase was dirty upon arrival and there were cockroaches in the room.

Passable

The ac unit was very loud. Had neighbors on both side of our room smoking dope.

Location Water did not stay warm or hot in the shower.

The beds were very comfortable and the room was very clean. The hotel was also in a very good part of town and was close to a lot of attractions.

Worse stay I have ever had at va beach the staff was rude and they take money off your card in middle of the nite then refuse to give it back I was charged over 700 for two notes in the smallest room they had the Mrg said they was going to refund me and it never happened but booking did nothing about it has well I will never use booking.com again they don’t stand behind there customers

Absolutely just dirty room had filthy bed skirt I have pictures blood on the chairs broken table in the room no shower curtain bugs everywhere Right on the Ocean

Location There was no written anywhere that there was a $50.00 pet fee only that it was pet friendly. Other websites either posted the pricing or said it would be additional, but NOTHING on Booking.com.The gym was closed due to a soccer event and I needed this for my physical therapy.

Very good

Staff was very understanding of situation outside of their control. There was no water to accommodate my stay.

Oceanfront view No water, dirty, table broken, as you can see in photo nozzle is raised (water should be coming out)

Bad

Close to beach The pool was dirty the room was not clean right and the bed was hard

Hallways on the floors was hot, no ventilation. Location was great for the beach! Other than that, also got charges on my card that ws unrelated to my room. It was a legit mess. Cindy was THE MOST HELPFUL and absolutely amazing. But the night time staff was not friendly at all or even cared. The room also had a "urine like smell" soon as we opened the door. And stayed lingering during our stay there.

Good

Very good

Passable

I would advise to pay more and don’t stay here.. The place needs major renovations. Only 1 working elevator. Ice machines were broken, bathrooms were filthy, bed linens had a thin top sheet used as a comforter and no blankets to be found. Staffer shared that they had no access to linens after hours. Parking and breakfast was included in reservation but was told that administration removed those amenities without notification. Staffers were nice and helpful but conditions were beyond their control.

Didn’t stay You refused to answer the phone for me or booking.com in order to issue a refund with reason. We called for 2 days almost every hour and nothing.

Very poor

Pleasant

Location The facility is very old, from the bed to the curtains and carpet, the bathroom is very small and stained tub, dust was on top of the shower wall, I do not recommend this hotel at all. You pay a resort fee per day, and there is only 3 or 4 weight machines, dirty pool, and a few game machines. The whole facility is very neglected and dirty

The view and location perfect

The location was nice and the restaurant Las Palmas was great. Poor customer service. Left our door open twice after cleaning our room. Notified the front desk both times and nothing was done about it. Had to ask for towels every day because they would take them when they cleaned the room but did not replace them. Was told by the front desk that a manager would call me to address our concerns and got nothing. The room smelled horrible like wet moldy carpet. The elevator was broken so they only had one, which was very slow. Used the stairs most of the time I was there. We didn’t even try the pool because of how unclean the overall building was. It was probably out of purser anyway. It was in March when we stayed there. We won’t be going back.

Upon checking In the front desk staff, which by the way are excellent, made a face when I told them how bad the reviews were that I read, in a way that suggest “Believe them”. The cons: For us tall folks the bathroom will not work, the room has spots, cracks, something was biting us, (not bed bugs I checked), I believe the beds are a little bigger than a twin, only only elevator working, no breakfast…..the plus; great view, staff was as helpful as they could be

hotel wasnt very clean. We had no water for like 30min

Definitely needs updates! But can’t beat the view and location. It’s place to sleep, which is all we used it for! Would definitely book again.

Exceptional

The hotel is very old, unclean, and the rooms are sparsely furnished. Our beds were only covered by sheets. There was no hairdryer in the room and there was only a sliver of soap set out for guests. There was a large enough gap between the door frame and the door that light shone through at night. The sliding door facing the beach was stuck and immovable. The elevators were dirty, scary, and one was out of order during our stay. The smell of weed was so strong in the hallway one morning that I wondered if the smell was going to stay with me once I left.

The staff was excellent

Very good

Location was perfect Pool was not cleaned during our 4 day stay until our checkout time which makes me believe it’s only cleaned once a week instead of daily as shown on pool sign.

Good location. Pool was dirty, no bath towels when we arrived, spoke to front desk 3x and nobody brought bath towels to the room, had to find a cleaner on another floor to get bath towels. Couldn't use the lamp the plug in was broken. Trash sat outside the rooms on our floor for hours in mid afternoon looking so unprofessional.

The room was clean. Beds

Everything was good

The room was ok, a little run down could use some updates. There was a leak on the first floor by the back door. Restaurant that was attached was great, staff was very helpful.

I loved that this hotel was ocean front and affordable. My room was dirty. We found dog food in the corner of the room, surfaces were not dusted, and the sheets did not fit the beds. While I do not mind hotels that allow pets, finding dog food piled in a corner made me feel like the rooms are not cleaned well.

Very poor

Unfortunately the room we got had wallpaper that was peeling of the bathroom walls, dirt and stains in the sink and on the walls, and one of the beds did not come with a blanket. There were no phones to call the front desk. Our neighbors were yelling until we knocked on their door kindly asking them to please quiet down at 11 pm. The halls were dimly lit and creepy, this place looks haunted. Parking was convenient and location was on the beach. The Mexican restaurant inside was actually really good. View was nice and location convenient. Like a motel 6 on the beach.

Exceptional

Best location (close to many restaurants and 2 blocks to large grocer), some dog friendly rooms, mw and counter-high fridge, private oceanfront balcony and nice room setup Some broken glass on balcony, wish there was a small whisk broom in closet

Proximity to beach, parking, pools, on site restaurant. A little dated but otherwise great.

I loved the location and access to the beach. Front staff was nice however, we had to ask for towels twice and toilet tissue twice.

Superb

A few things I did not like about the property was we had asked for our room to be clean since we were going to be away from the property all day and it wasn’t clean. Had to go back down to the ask to at least get the trash taken out since we were traveling with a child. The next day we asked to have the room clean and the room was not clean again only trash was taken out and new towels were placed. Bathrooms are very small and a tight squeeze but overall the room was in good conditions.

The view and location and staff were great! You could feel the springs in the bed. Only one body towel in the room, room was very dirty, looked like it hadn’t had a thorough cleaning in a long time. The elevators are old and one was out of service, there was big blue tape holding the corner guard on. There were dust bunnies and a fork right behind the armoire that could easily be seen, there was an area under the air conditioner that had been cut out maybe for repair and never repaired so there was tons of gross stuff in that open crevice which was hard to miss when laying on the bed.

Superb

the rooms were clean the pool was disgusting

Clean room great location

The staff wasn’t there when I needed to go to the gym and they weren’t there all night and they were late in the morning unfortunately so it was a terrible experience There was nobody there all night there was nobody to get a new key when it didn’t work and it was a terrible

view air conditioning, it was hot more room

Location was great No breakfast.. room had very few towels. It’s advertised as smoke free but the place stunk of cigarettes and weed

Room was tight, bathroom extremely small w/ mold in grout & dirty door. TV w/ Basic channels only. Walls so extremely thin that it was impossible to sleep w/loud guests next door & walking the halls. This hotel is ok for overnight stay & adequate at best..PS, reviews & photos deceiving.

Literally had the worst check-in ever. And I get a hotel 1-2 times a month. The lady didn’t even greet me. The first thing she said was, “ID” then there was form I had to fill out and she didn’t even say anything. She just gave me the paper expecting for me to know what to fill out. THEN, my card was charged for the person next to me because their terminal wasn’t working. No one knew how to fix it so they didn’t put a hold on the other persons card. I don’t even want to go into detail about the rooms with no linens and slow elevator and overfilled trashcans that weren’t emptied. My best advice is not price-shop for hotels. I’d much rather paid twice the price.

Exceptional

Location was great. All rooms are the beach. With a small balcony, no screen for the balcony though. Even though the roads are great, and it was a great location, the rooms are outdated. The hotel itself is pretty outdated. It does have a restaurant on site but the website states that it serves breakfast it does not you have to go to the whole to the restaurant or go out for breakfast. Staff was accommodating, but they never cleaned our room change sheets anything we had to ask for towels and that was a pain, but that’s all wasn’t too bad. It was reasonable for the amount.

Beautiful views Bathtub was painted and paint was peeling off the inside of the tub. Water pooled at the bottom of the tub and wouldn’t drain. Walls had dried up goo in several places that wasn’t cleaned.

Locations Poor condition

A little dated

Good

Everything. From the time we checked in, until we checked out there were nothing but problems. 0/10

Close to everything and staff was great The pool area

Superb

Close to everything and staff was great The pool area

Very dated. Room key deactivates constantly

Staff was very polite, it was in a great location & the Mexican restaurant attached was nice. The elevator was very small & only 1 side was working. I also felt like the rooms could have been cleaner & walls needed to be repainted especially in the bathroom also the wheelchair accessible rooms don’t have a flat surface at the balcony door making it difficult to get in & out of the balcony with a wheelchair I feel like if you pay for an accessible room the entire room should be accessible not just the bathroom. It was like they just stuck some material on each side that was supposed to help but it wasn’t the proper height so it didn’t help at all.

The view of the ocean is priceless They only had one elevator working for eight floors. It was booked, so I took a long time to get up and down to the rooms. You had to go downstairs after checking in to get washcloths towels, hand towels bath mat because they were not in the room. There were ants in the room from cotton candy being behind the nightstand. Our TV only had only I e channel to watch. There was marijuana smell through out the entire hotel. It was all over the floors and in the elevator. They did. It disclose about the addition cost of parking of $13.50 a night for parking in their website platforms. The plaster in the bathrooms was peeling and coming of the ceiling. Bathroom sink had a patched crack in it. Walls needed cleaned or repainted where black marks were all over walls and doors. The staff had offered to move in into another room but we decided where our stuff was already in the room we would stay, they did come up and sprayed behind the night stand right away.

We loved where the hotel was, close to everything with great ocean views The hallway outside our room reeked of weed! Non smoking is prohibited. TV was very dark.

We loved where the hotel was, close to everything with great ocean views The hallway outside our room reeked of weed! Non smoking is prohibited. TV was very dark.

Pleasant

Staff was very polite, it was in a great location & the Mexican restaurant attached was nice. The elevator was very small & only 1 side was working. I also felt like the rooms could have been cleaner & walls needed to be repainted especially in the bathroom also the wheelchair accessible rooms don’t have a flat surface at the balcony door making it difficult to get in & out of the balcony with a wheelchair I feel like if you pay for an accessible room the entire room should be accessible not just the bathroom. It was like they just stuck some material on each side that was supposed to help but it wasn’t the proper height so it didn’t help at all.

Dirty rooms dirty place all together!

Room was clean, had a beach view which was nice, The staff was friendly and there was a nice restaurant inside the hotel. I will definitely come again

Location is great. Room cleanliness was low. There as a used soap in the shower, the shampoo bottles were half used, there was hair in the sink, and there were no cups/glasses.

Bad

My room door didn’t close properly, and I was only given 1 bath cloth in my room. I had to go downstairs to get more.

The view of the ocean is priceless They only had one elevator working for eight floors. It was booked, so I took a long time to get up and down to the rooms. You had to go downstairs after checking in to get washcloths towels, hand towels bath mat because they were not in the room. There were ants in the room from cotton candy being behind the nightstand. Our TV only had only I e channel to watch. There was marijuana smell through out the entire hotel. It was all over the floors and in the elevator. They did. It disclose about the addition cost of parking of $13.50 a night for parking in their website platforms. The plaster in the bathrooms was peeling and coming of the ceiling. Bathroom sink had a patched crack in it. Walls needed cleaned or repainted where black marks were all over walls and doors. The staff had offered to move in into another room but we decided where our stuff was already in the room we would stay, they did come up and sprayed behind the night stand right away.

My room door didn’t close properly, and I was only given 1 bath cloth in my room. I had to go downstairs to get more.

Location is great. Room cleanliness was low. There as a used soap in the shower, the shampoo bottles were half used, there was hair in the sink, and there were no cups/glasses.

Location & Parking Molded shower tub. Leaking tub tap. Dirty carpet & dirty patio furniture. Poor quality pillows

Dirty place. It needs an upgrade.

Location & Parking Molded shower tub. Leaking tub tap. Dirty carpet & dirty patio furniture. Poor quality pillows

Dirty place. It needs an upgrade.

It was a pretty location. I had to leave a day early due to a family death. I explained it to the front desk. It was before checkout time so it was well within the time. They said that they could not refund due to it already being charged. I paid with cash…

It was a pretty location. I had to leave a day early due to a family death. I explained it to the front desk. It was before checkout time so it was well within the time. They said that they could not refund due to it already being charged. I paid with cash…

The lady's at the front desk were super cool and professional and made my entire experience amazing. The room was kinda dirty and I didn't have towels or a old wash rag was still in the shower area. The room definitely needed to be cleaned better, there was old wash rags in the shower and the floor was dirty and seemed like they just rushed to clean it, didn't have the right amount of towels. But the lady's at the front desk were super respectful and down to earth and helpful.

The view of the beach The bathroom was not clean, and there were only enough towels for 2 people

One elevator

One elevator

The room definitely needed to be cleaned better, there was old wash rags in the shower and the floor was dirty and seemed like they just rushed to clean it, didn't have the right amount of towels. But the lady's at the front desk were super respectful and down to earth and helpful.

The bathroom was not clean, and there were only enough towels for 2 people

The view was great. There was no breakfest, the pool was dirty, the sheets didnt fit the bed. The beds are boxspring which is pretty uncomfortable. However The staff were super friendly.

The girl at the front desk was literally amazing in her customer service and care. She made our stay wonderful , which wasn't easy considering our reason for needing a hotel.

Exceptional

Ocean view!!! Staff, restaurants

Staff, restaurants

The staff was nice and willing to help but I never should have had to bother them to begin with. The building was very old, only one elevator worked and the other sounded horrible. The carpet in the room felt greasy and there were stains on the sheets. The shower was stopped up so we had to stand in ankle deep water to shower, while showering the first night the bathroom and foyer light just completely went out on me. There was no tray for the coffee pot so I couldn't make coffee. We didn't have any wash clothes and the soap was so small you couldn't even wash your hands with it. The wifi kept kicking me off so I had to repeatedly sign in and verify. The sliding glass door was incredibly hard to open and shut. There was even food left in the fridge from the last occupants. This was our honeymoon, I hate we had to pay so much for such a crappy place. I'll have to remember this for the rest of my life. At least Virginia Beach is beautiful.

The staff was nice and willing to help but I never should have had to bother them to begin with. The building was very old, only one elevator worked and the other sounded horrible. The carpet in the room felt greasy and there were stains on the sheets. The shower was stopped up so we had to stand in ankle deep water to shower, while showering the first night the bathroom and foyer light just completely went out on me. There was no tray for the coffee pot so I couldn't make coffee. We didn't have any wash clothes and the soap was so small you couldn't even wash your hands with it. The wifi kept kicking me off so I had to repeatedly sign in and verify. The sliding glass door was incredibly hard to open and shut. There was even food left in the fridge from the last occupants. This was our honeymoon, I hate we had to pay so much for such a crappy place. I'll have to remember this for the rest of my life. At least Virginia Beach is beautiful.

Facility is old needs a remodel and the smell of pot was everywhere.

The location. The marijuana smell and broken elevator.

The location. The marijuana smell and broken elevator.

Would definitely not stay here again. The only thing this hotel has going for itself is the prime location on the boardwalk and steps from the beach. Pool doesn’t open until 10 am and checkout is at 11 am. Doesn’t really make sense.

the view of the beach was very enjoyable; we were able to sit out on the balcony when we came back from the conference that evening. That gave us to meditate as we listen to the ocean. There was a free concert for the weekend for the Veteran. On last night we had the chance to enjoy the concert.

The hotel is old and they is not invest money for the up keep… it reminds me of the projects.. carpet was super dirty.. the sheets on the bed had holes in it… they didn’t put any not one face cloth.. they gave me 2 hand towels and when I asked for wash cloth they only gave me one.. I asked for another one and they never brought it to the room. The water jug in the lobby looks like it cold but it like that because it’s water stain all the water was gone and it still look cloudy and cold that was discussing.. the elevator take for ever to go up and down.. I did like the ocean view. The chair on the balcony was old and rusted I don’t know where that got that chair from.. I was definitely looking for other hotels while I was there.. I would not stay there again

They put us in a room where thw door didn't work our first night, then changed our room instead of one king bed we had two dbls. The next day a guest uses their key to get im our room bc it was assigned to them. The manager came up to ask my name so the room could be assigned to me. Everytime we left the room we needed a new room key bc it never worked. The blow-dryer blew up and started smoking. The soap smelt terrible. Fridge freezer didn't work. And our remote for the TV didn't work. By the way this was.my birthday weekend

Pool was not heated. Some doors were locked making it harder to get in and out near our rooms.

The room and hallways were in disrepair. There was a large area and set up for breakfast but no longer served which the reservation said there was breakfast included. The pool was gross and the water was freezing. The chairs were dirty and moldy and cement floor and area of pool are in need of maintenance and cleaning. The Mexican restaurant was a nice amenity but it took close to 45 minutes for our food. The room had stains on the carpet and bad wear and tear on the chair in the room. This was just a staycation as we live in Virginia Beach but it was not good!!

Try to look for another hotel

Check the room before you get comfortable when you first arrive. The bathroom was dirty. The tub had old soap with hair on it from the previous person. The shower curtain was dirty. The floor near the AC unit was wet. It was leaking antifreeze. The bed had missing sheets. We had to contact the front desk to get housekeeping to come and clean the room again before we could unpack. We actually had to watch them clean the room. They did not offer another room to us. They had to give us back $50 of the money that we paid for the room.

Great beach view. Room, mattress, bathroom were old and worn.

Unobstructed. Nice view of the beach

Friendly and helpful staff

Very clean. Great staff. Great customer service . Great ocean view .

Súper bueno

Nice

Clean room, great view

Everything thing ws great

The hotel is outdated and run down. Absolutely dirty! The outlets in my room didnt work…all the lights were unplugged. The TV didnt work at all! The elevators went out multiple times and some ppl got stuck on it. The building smells like stale cigarettes. The 8th floor was excruciating HOT!! The Mexican Restaurant on site was the only thing good. Will NOT return.

Very poor facilities.

Chair was broken Ac was broke Microwave dirty No game room as advertised Pool dirty Staff very nice Check in line over 30 minutes Sewage pipe leaking in the hall into a mini trash can (husbands a plumber) Not worth the price in or out of season will not be back

Need more cleanliness. Only benefit is easy beach access

Hotels is good and staff is very good and help-full but hotel need alot of updated furniture is very very out dated and broken will stay again and recommend to stay

Excellent location

Indoor pool area was not heated at all, so cold, freezing cold water and all kinds of sand in pool. No game room/arcade like website says, only vending machines in that room. Room also smelled like smoke.

Staff were very nice and helpful. We had concerns with our room's overall cleanliness, for examples there were dead bugs in our overhead lights in bathroom areas, dead bug found in bed on last morning there after getting our rooms cleaned all week. stains and handprint on bathroom wall.

Housekeeping never came even when requested. The restaurant on site was great. Location was good as was parking. Bathroom very small.

Could use some updates. Room 103 was not 100% cleaned.

TV remote is not working!!!

Friendly staff but run down hotel with poor amenities. Needs a big refresh.

Breakfast was not available as advertised. Room was obviously not vacuumed or wiped down prior to our stay. Via text, I asked the front desk for vacuum and wipe down of surfaces and received no response, even though they just answered about no breakfast available. There was dried food and fingernail clippings on the floor, possibly blood on the walls, table tops and remote were sticky, microwave had fingerprints all over. Staff was rude when I asked about using a specific door to exit on the boardwalk side. Will not being staying here again and would not recommend in the future. I actually booked a room a the Hyatt next door because I did not want to sleep in a dirty room. No accommodations or apologies were offered even after providing photo evidence of filth.

The rooms are very outdated , and dirty, and the establishment hasn’t been painted or renovated since never. There were marks on the walls and doors , and our door would not shut unless it was slammed. There were chips, gummy bears, and leaves on the floor next to the beds ( hidden by the bed skirts) and what appeared to be food on the wall near the fridge. The sliding glass door for the balcony would often jam & on the balcony we found cigarette buts. It had not been cleaned in forever - or so it seemed. Luckily my daughter and I spent minimal time in the room or hotel because of the event. Otherwise I would have immediately asked for a refund and found another hotel. The price I paid, I would have expected better. While the staff were friendly I would never ever stay here again.

The room had a bad smell, bathroom was dirty, overall room condition was poor.

My brief stay was not a pleasant one and the property manager did nothing to make things right. We were stuck in the elevator for 20!minutes, the pool was freezing but she assured me it was 85 degree it was more like 60, no towels at the pool, the room stunk was filthy dirty with stains all over and sand in the sheet. The staff assured I would get a refund even gave me a receipt showing such but when Expedia called for approval the very rude unprofessional manager named Kayla denied my refund. So not happy with this hotel and I would not recommend it to anyone.

Great staff great hotel

Great staff great rooms

Yes I think it would be so much better to have some kind of body wash in the bathroom,other than those quarter size bars of soap that are to little in the off season, and in the peak season,must be very disappointing,otherwise I enjoyed the one night I spent there, thank you.

Ocean was right in front from our balcony. Great location and easy to walk on the beach and boardwalk.

The rooms are old, could use a few coats of paint. Room was clean. Staff was pleasant. No breakfast and you’ll probably need to park across the street. Over all for the price under 100/ night. It’s fine.

The rooms are old, could use a few coats of paint. Room was clean. Staff was pleasant. No breakfast and you’ll probably need to park across the street. Over all for the price under 100/ night. It’s fine.

There were no towels, the pool said heated and it was freezing, the rugs in the room were nasty dirty, the restaurant was never open and ice machine only worked on the 5th floor.

There were no towels, the pool said heated and it was freezing, the rugs in the room were nasty dirty, the restaurant was never open and ice machine only worked on the 5th floor.

Staff was very helpful and quickly responded to any request even though they were overwhelmed with overbooking not the hotel"s fault.

Staff was very helpful and quickly responded to any request even though they were overwhelmed with overbooking not the hotel"s fault.

I didn't have hot water the first day and the second day the water was either hot or cold, no in between... It was miserable for valentine's day trip...

I didn't have hot water the first day and the second day the water was either hot or cold, no in between... It was miserable for valentine's day trip...

Horrible, the heater was broken. I took my wife for a little get away and we request smoke free room but the room smells horrible. Also small essential like soap and shampoo was not provided. Not recommended to stay.

Horrible, the heater was broken. I took my wife for a little get away and we request smoke free room but the room smells horrible. Also small essential like soap and shampoo was not provided. Not recommended to stay.

Very nice sta

Very nice sta

Room and bath were clean. Lights and heat worked. Staff pleasant a d helpful. Some struggles with the TV. The remote and channel selection could be improved. There's need for some fresh paint in the common areas and spaces.

Room and bath were clean. Lights and heat worked. Staff pleasant a d helpful. Some struggles with the TV. The remote and channel selection could be improved. There's need for some fresh paint in the common areas and spaces.

Clean spacious room. Professional staff and friendly

Clean spacious room. Professional staff and friendly

Staff didn't change our linen, make our beds, or take out the trash out entire stay. Would definitely not recommend to friends. Very poor service.

Staff didn't change our linen, make our beds, or take out the trash out entire stay. Would definitely not recommend to friends. Very poor service.

The shower stayed cold the whole time. And it took almost 5 hrs to heat the room up

The shower stayed cold the whole time. And it took almost 5 hrs to heat the room up

Nice ocean view right on the boardwalk

Nice ocean view right on the boardwalk

The room was filthy! The tub was disgusting I would not recommend. The staff were nice and friendly but the establishment was horrible. Fire all cleaning staff and hire new!

The room was filthy! The tub was disgusting I would not recommend. The staff were nice and friendly but the establishment was horrible. Fire all cleaning staff and hire new!

If you plan on taking a shower immediately when you check in you will have to run the water for about an hour or two to receive hot water

If you plan on taking a shower immediately when you check in you will have to run the water for about an hour or two to receive hot water

The rooms are very uncomfortable and check your pillow and mattress under the the sheets I guarantee you will find blood stains and much more check your room and full detail and I promise you you will uncover the most nastiest of the nasty in hotels

The rooms are very uncomfortable and check your pillow and mattress under the the sheets I guarantee you will find blood stains and much more check your room and full detail and I promise you you will uncover the most nastiest of the nasty in hotels

Nasty housekeeping they give u the same rags to use as they clean the rooms with

Nasty housekeeping they give u the same rags to use as they clean the rooms with

I was hired by this company and upon my first day I was training and was advised not to change shower curtain and remake beds that looked clean enough I spoke with manager of housekeeping and let them know what staff was doing and she looked away and said nothing so I quit that day because I traveled with children they have no cleaning supplies to sanitize there rooms I advise any who stay here reclean your room and sanitize as I had to once I discovered how nasty they clean. The head of housekeeping should be fired.

I was hired by this company and upon my first day I was training and was advised not to change shower curtain and remake beds that looked clean enough I spoke with manager of housekeeping and let them know what staff was doing and she looked away and said nothing so I quit that day because I traveled with children they have no cleaning supplies to sanitize there rooms I advise any who stay here reclean your room and sanitize as I had to once I discovered how nasty they clean. The head of housekeeping should be fired.

Great balcony right on the oceanfront was awesome waking up seeing the dolphins playing in the waves. Room was big and clean staff very fast n efficient will be back

Great balcony right on the oceanfront was awesome waking up seeing the dolphins playing in the waves. Room was big and clean staff very fast n efficient will be back

Suggestions: doors to rooms need to be cleaned/wiped down. Coffee in room could be better- maybe offer creamers. Thank you for a very comfortable and clean room. Balcony was the highlight. Loved the sound of waves. The moonlight.

Suggestions: doors to rooms need to be cleaned/wiped down. Coffee in room could be better- maybe offer creamers. Thank you for a very comfortable and clean room. Balcony was the highlight. Loved the sound of waves. The moonlight.

Had an amazing experience! Enjoy seeing all the Jeep fun from our balcony.

Had an amazing experience! Enjoy seeing all the Jeep fun from our balcony.

Staff was really sweet and helpful that’s the only reason why I booked an Extra night. The interior of the property including room could be cleaner and Upgraded and only 1 elevator was working. The balcony and the furniture could use a good scrub.

Staff was really sweet and helpful that’s the only reason why I booked an Extra night. The interior of the property including room could be cleaner and Upgraded and only 1 elevator was working. The balcony and the furniture could use a good scrub.

👍

👍

When arriving the 3 ladies behind the desk made me feel welcome check in went smoothly during checkin they had music playing the good 90s/2000s hits playing. Very clean and smelt clean.The housekeep stay was friendly as well.

When arriving the 3 ladies behind the desk made me feel welcome check in went smoothly during checkin they had music playing the good 90s/2000s hits playing. Very clean and smelt clean.The housekeep stay was friendly as well.

The room was clean and quiet. The staff was friendly.

The room was clean and quiet. The staff was friendly.

Hotel is very dated, old and smelly. Need lots of renovations. Carpet old and smells. The room bathroom wasnt clean at all. Only thing is a plus is that it is oceanfront.

Hotel is very dated, old and smelly. Need lots of renovations. Carpet old and smells. The room bathroom wasnt clean at all. Only thing is a plus is that it is oceanfront.

Goid

Goid

Spotless room, great view, accommodating staff. Nothing but praise. And it’s affordable being winter in a beach town. 10/10

Spotless room, great view, accommodating staff. Nothing but praise. And it’s affordable being winter in a beach town. 10/10

When I arrived around 5pm there was strong smoke smell all over the reception area and in my room which was on ground floor. In the morning, the smell was gone and things were much better. Didn’t like the new trend of not providing shampoo!! Hospitality industry in America keep removing services! They removed concierge, daily housekeeping, windows and other things. what’s next?

When I arrived around 5pm there was strong smoke smell all over the reception area and in my room which was on ground floor. In the morning, the smell was gone and things were much better. Didn’t like the new trend of not providing shampoo!! Hospitality industry in America keep removing services! They removed concierge, daily housekeeping, windows and other things. what’s next?

Mattress needs be updated (hard) But everything else was good!

Mattress needs be updated (hard) But everything else was good!

It smelled like weed constantly. Supposedly the rooms are no smoking but it doesn't seem enforced. The pool smelled weird and was not heated as claimed. We had toilet issues and room service is only available at request before 10:00 a.m. Some of the vending machines took money. I want to cancel the second night and try a different hotel but that was not possible due to policies.

It smelled like weed constantly. Supposedly the rooms are no smoking but it doesn't seem enforced. The pool smelled weird and was not heated as claimed. We had toilet issues and room service is only available at request before 10:00 a.m. Some of the vending machines took money. I want to cancel the second night and try a different hotel but that was not possible due to policies.

It was very dirty and smelled of pot. No hot water, tiles cracked, stains

It was very dirty and smelled of pot. No hot water, tiles cracked, stains

Balcony was great

Balcony was great

This is a clean and easy to find property.

This is a clean and easy to find property.

Room condition could have been much better, shower and faucet major issue

Room condition could have been much better, shower and faucet major issue

Nice view from the balcony and friendly staff. Property needs upgrading.

Nice view from the balcony and friendly staff. Property needs upgrading.

Staff were impatient and rude

Staff were impatient and rude

I parked in the same spot two nights in a row, and on the second night after I parked they put up no parking signs and then called me and woke me in the middle of the night to move my car. Ridiculous

I parked in the same spot two nights in a row, and on the second night after I parked they put up no parking signs and then called me and woke me in the middle of the night to move my car. Ridiculous

Outdated

Outdated

The Hotel 🏨 itself was fine but the TV didn't work

The Hotel 🏨 itself was fine but the TV didn't work

Ocean view

Ocean view

View was great, patio windows filthy. Place needs a little sprucing up.

View was great, patio windows filthy. Place needs a little sprucing up.

Building and rooms dated. Need to upgrade. AC in room made noise. Great view right on ocean that could be made very nice.

Building and rooms dated. Need to upgrade. AC in room made noise. Great view right on ocean that could be made very nice.

The air conditioner made lots of noise

The air conditioner made lots of noise

Not clean, bad smell throughout

Not clean, bad smell throughout

Building is dated and needs a renovation. Good location on the boardwalk but that was about it. We were only there one night so not a big deal, but wouldn't want to vacation there. Also, they charged a daily "resort fee" that was not disclosed by Expedia, not a big deal for one night, but others checking in for longer stays were not happy about this, seemed like everyone in line was unaware abou the fee.

Building is dated and needs a renovation. Good location on the boardwalk but that was about it. We were only there one night so not a big deal, but wouldn't want to vacation there. Also, they charged a daily "resort fee" that was not disclosed by Expedia, not a big deal for one night, but others checking in for longer stays were not happy about this, seemed like everyone in line was unaware abou the fee.

The staff was friendly enough. The property is in a great location but needs updating. The mattress was horrible and the sliding door was broke.

The staff was friendly enough. The property is in a great location but needs updating. The mattress was horrible and the sliding door was broke.

This hotel is not a place that I would ever stay at. It's horribly staffed and managed.

This hotel is not a place that I would ever stay at. It's horribly staffed and managed.

There is a heavy mildew smell in the hallways and it is also in the room see can see the bubles all over each wall where it is from water damage and moisture in the room. It was a last minute booking for the airshow but i will not return to this hotel.

There is a heavy mildew smell in the hallways and it is also in the room see can see the bubles all over each wall where it is from water damage and moisture in the room. It was a last minute booking for the airshow but i will not return to this hotel.

The property is nice but the Hallway on the 4th floor smells so bad. Its like wet carpeting that never dried.

The property is nice but the Hallway on the 4th floor smells so bad. Its like wet carpeting that never dried.

The location and view of both the ocean and boardwalk are ideal. The hotel is in need of updating... Overwhelming smell of marijuana, especially in the elevators. Disappointed the restaurant changed to Mexican. Also, did not open until 11:30. Breakfast, or just coffee, no longer available in the hotel. Outside pool was not available- was told not permitted to be open after Labor Day.

The location and view of both the ocean and boardwalk are ideal. The hotel is in need of updating... Overwhelming smell of marijuana, especially in the elevators. Disappointed the restaurant changed to Mexican. Also, did not open until 11:30. Breakfast, or just coffee, no longer available in the hotel. Outside pool was not available- was told not permitted to be open after Labor Day.

This hotel needs some improvements, comfortable is not a word that would describe it. Although advertised queen size beds, there is not such of thing, maybe full size. Beds were clean, bathroom was not. No hair dryer. No convenient outlets. No room service. No bathroom at the pool. The location is good, the staff friendly, the ocean view was beautiful. So there you have goods ands bads.

This hotel needs some improvements, comfortable is not a word that would describe it. Although advertised queen size beds, there is not such of thing, maybe full size. Beds were clean, bathroom was not. No hair dryer. No convenient outlets. No room service. No bathroom at the pool. The location is good, the staff friendly, the ocean view was beautiful. So there you have goods ands bads.

Wow this was terrible Expedia needs to get me a free hotel room after taking my money for this place..the rail going looking out to the balcony on 7 floor felt wobbly (that’s not safe)..the room was disgusting,looked like blood on the bathroom door ,puke in a chair,popcorn under the chair,not even dusted,just dirty and disgusting for sure

Wow this was terrible Expedia needs to get me a free hotel room after taking my money for this place..the rail going looking out to the balcony on 7 floor felt wobbly (that’s not safe)..the room was disgusting,looked like blood on the bathroom door ,puke in a chair,popcorn under the chair,not even dusted,just dirty and disgusting for sure

What a great and well maintained property. The staff was so awesome the whole time through. When we had issues with one of the TVs maintenance was really fast to fix it. We will be staying here again.

What a great and well maintained property. The staff was so awesome the whole time through. When we had issues with one of the TVs maintenance was really fast to fix it. We will be staying here again.

From moment I walked into the lobby I knew I didn’t like what I was seeing. Checked in and checked out about 10 minutes later. For price paid for a four day stay I was shocked at the dirty terrible condition it was in. I saw dirty rug and floors from lobby, elevator to my room. Entered room to find dirty ring around shower stall, dusty dull looking bedspread and furniture. Balcony with old mismatched dirty furniture. So, I stood in middle of the room and searched for a better hotel hoping their ratings were honest. Although I was not able to get a refund for my 4-days non-stay at Ramada Plaza by Wyndham even though I cancelled it on the spot got a receipt they still charged for each night, taxes fees. The hotel from hell even charged me $50.88 resort fees for a non-stay hotel room. Oh! Well, I still had a great time at the beach. I learned that hotel ratings, amenities and customer service are not always accurate as this hotel is not what I was expecting, but I understand that others may disagree. Looking forward to my next “vacay” as I love a great getaway!

From moment I walked into the lobby I knew I didn’t like what I was seeing. Checked in and checked out about 10 minutes later. For price paid for a four day stay I was shocked at the dirty terrible condition it was in. I saw dirty rug and floors from lobby, elevator to my room. Entered room to find dirty ring around shower stall, dusty dull looking bedspread and furniture. Balcony with old mismatched dirty furniture. So, I stood in middle of the room and searched for a better hotel hoping their ratings were honest. Although I was not able to get a refund for my 4-days non-stay at Ramada Plaza by Wyndham even though I cancelled it on the spot got a receipt they still charged for each night, taxes fees. The hotel from hell even charged me $50.88 resort fees for a non-stay hotel room. Oh! Well, I still had a great time at the beach. I learned that hotel ratings, amenities and customer service are not always accurate as this hotel is not what I was expecting, but I understand that others may disagree. Looking forward to my next “vacay” as I love a great getaway!

The staff was friendly.

The staff was friendly.

For the price the accommodation was not bad, the room is decent for the price other than the small beds. The view was great, all the rooms are ocean front and the location is great.

For the price the accommodation was not bad, the room is decent for the price other than the small beds. The view was great, all the rooms are ocean front and the location is great.

the pool was closed and we always used the pool over the years and parking was very bad we are handicapped and could not find a parking space they only have couple spots for handicap

the pool was closed and we always used the pool over the years and parking was very bad we are handicapped and could not find a parking space they only have couple spots for handicap

It was ok not many amenities. Not like the pictures. The website said that it had deep soaking tubs. Not true, they got a standard tub.

It was ok not many amenities. Not like the pictures. The website said that it had deep soaking tubs. Not true, they got a standard tub.

Very nice the staff was wonderful

Staff was really nice... the rooms were just okay. Our shower was cold until the last day of our 4-day stay. Pools were creepy, especially the indoor one. The game room was meh. Even for the labor day low rate, I would've hoped for a little nicer amenities, the coffee maker and pods were not usable

Walls were dirty, bathroom too small to maneuver around. The positive was beach access.

Rooms are

The other room the balcony has a hole that it was possible to see from 8th floor to the 7th floor balcony. The whole looks beautiful from outside to the lobby but behind that all the dirtiness starts. The elevators are gross. The bathtubs are dirty. The inside pool is decent.

The location of property is very good. But inside the room the bathroom the knob between faucet/shower was broken.

The entire building was dirty rooms, hallways, indoor pool, balconies. Website said breakfast included and it’s not true the only answer I got was we didn’t update that part on the website. Terrible experience and I won’t recommend.

Easy acess to the beach and shopping

Nice stay with beautiful beach view

The sheets were dirty nasty under the sheets I am never staying there again

Great location, hotel just needs upgrades.

Perfect spot for what we needed it for.

The view and the friendliness of the people

It was dark and depressing. Couldn’t open microwave all the way because it was wedged between a 16 inch wall

Satisfied all my lodging needs.

Excellent mini vacation! Great location, convenient to everything.

Place needs up dating and to be clean. Furniture in room are old and front desk want to charge extra for parking and pool as if it was a resort.

In all it was an ok place to stay. The facilities could use updating for sure. Our fridge was a warm cool if that makes sense, they still have the ac controls on the unit style and it blew cool air, the hallways feel like hell in the afternoon with the sun beating through those large windows, get some curtains! If I was returning soon I'd probably check another hotel out.

Had to get a room here for last minute and the girl and desk told me to book through Expedia in which that saved me money. Very helpful. Room didn’t have any towels, but she hooked me right up when I asked.

Horrible. Room AC sounded like a airplane with vibrations. Room didn’t have towels and toiletries. Room change was provided the next day afternoon. New room also didn’t have towels. The new room phone kept ringing with no messages waiting.

Horrible I arrive Saturday 4 am and they charge me Friday Saturday Sunday and Monday when I leave Monday 3 am and no one clean no service room no towel no paper toilet horrible

No breakfast, took forever to check in rooms, parking no great, poll was ok no seats or shade at pool

The stay was ok did find roaches in our room. Could not be moved due to the hotel being full. On the check-in app, it offers an early check-in for $30.00 more but when we got there the lady at the front desk said they never approve it and to come back at 4 pm. Ceilings were leaking in the walkways.

The hotel doesn’t offer coffee or any kind of continental breakfast for the price we paid.

The hotel felt run down. We had 4 people in our room and no bath towels in the room on check in. We called the front desk for towels and they brought us bath mats and hand towels. There was also a dirty washcloth on the shower curtain rod when we got into the room.There was what appeared to be a few small spots of blood on the bottom edge of the bedspread of one of the beds.

The hotel was filthy and the room was even worse. Sheets were stained and the TV remote was sticky with something. I will never ever stay at the Ramada again.

The location of the hotel was nice and convenient. The pictures on the website do not represent what the hotel actually looks like. The pictures show a nice clean hotel. The rooms were not clean. There were stains on the carpet, paint chipping off the walls. The bathroom wasnt clean, the rooms smelled like cigarettes.

If there was ever a place in need of reinvestment and upgrades. I've never stayed in a Ramada or Best Western before because they just don't have a great reputation and if this is the expectation, I won't be there again. The room and hotel was just 'icky' and I didn't want to really touch anything, even the TV remote. The tub was stained so I made sure to wear my flipflops while showering. The place just felt old and unclean. The location was great but I wouldn't stay there again. Glad it was only one night...

This was very disappointing and far below the level of service we expected. I would appreciate it if you could address this matter and let me know how the hotel intends to make it right.

Area around the property is ok but the hallways carpets are very filthy and glass doors as well the rooms are very small uncomfortable bathrooms and carpets are dirty the beds are small mostly for one person.

Coffee pot didn't work, no towels or wash cloths unless you asked for them shower did not work called front desk 3 times just kept being put on hold went to front desk stood behind 4 familys checking in to let them no that there was know knob on shower

It’s an okay place.

Ocean front room with a beautiful view. They can do a better job cleaning the public areas such as hallways and elevators. The room was okay for a budget hotel. Nothing crazy negative to say. The view from the balcony is amazing and the sound from the ocean is very relaxing.

Good for families

The hallways are filthy and stinky and so as the gym.Our sliding door got locked out and took them a while to come fixed it.The house keeping took 5hrs before they come to cleaned our room.Staff is not very friendly

Our first room was a complete dump. Dried blood on the wall and rail, not clean. We complained and got upgraded to a better room but the property overall isn't great. We won't stay again.

Not the best hotel I've stayed at but not the worst either. Hotel needs major updates and a coat of paint! The bathroom was not clean and the fridge didn't work (it was frozen over) the beds were clean and comfy. They need more cots for customers. They got me one as soon as they could but I slept 2 night's of our 4 night trip on the floor because the beds were not big enough for the amount of people. The front desk staff was excellent!!! They were so friendly and accommodating! The views were excellent!

Parking was horrible. It was dirty and outdated. No breakfast and the hotel smelled bad. The customer service was never at the front desk. It was just not clean.

Had a enjoyable time at the oceanfront.

Bed was uncomfortable; WiFi slow; shower dripping; sink clogged; dirty outside

What a horrible experience. Bedding was filthy. Floor wasn’t vacuumed, tv didn’t work, indoor pool was closed. Stayed three nights and the room wasn’t cleaned at all. Do not recommend!!!!

Alright I have been to many hotels around VA beach and this wasn't the best at all. Some towels had stain on them, found a dirty sock just laying on the floor, tv wasn't functioning, and no separate area for kitchen just everything inside a long cabinet. The ONLY good perk was the ocean view, thats it!

There is no breakfast,poor customer service the price and the hotel room doesn’t much! I never been disappointed like this time in my life. The room on a picture and real life is totally opposite. I didn’t enjoy my stay. I paid double if possible I need my money back. I need to get charged fairly. It is not appropriate to charge double.

It was just okay... housekeeping was highly lacking. Desk was friendly and helpful but had to ask repeatedly for towels and trash removed.

Good

Oceanfront

Room was clean. Hotel was clean. We were missing towels at check in but that was no problem. Ice machines on a few of the floors were broken. But overall I would stay here again!

Affordable. Beds and shower were nice. Hallways and elevators were pretty used up and dirty. Staff was helpful and attentive. The restaurant in the hotel was very good.

Everything was good, I brought my son there for his birthday and the staff was nice the beds were so comfortable, beautiful view at the beach

room seemed clean enough - carpets could use a steam clean

Great place to stay in Virginia Beach. Hotel it’s in need of some renovation or updates. I was traveling with families and we all enjoy our stay here. Thank you…

Poor room service, AC too noisy. Requested to wait for room service to set a rollaway bed, no one came while night despite multiple requests. It was set up next day. Kids have to sleep on the floor. Terrible experience

Our day was brief but wonderful. The front desk staff was excellent. Cannot say enough about them especially Anna answered all of my questions and we’re just super super nice. Those girls deserve a raise. Yes they do. The only thing I would have a complaint about would be the restaurant. Extremely high prices I mean eight dollars for a single taco and then if you wanted sour cream or salsa everything was extra so that’s the only complaint everything else was perfect.

Carpets sticky, dead roaches in the bathroom dirty tub, sliding door would not lock, shower coming apart, indoor pool not open was not emailed before check in. had to walk across the street to their other property to go to the pool. Definatly not worth the $300 plus a night. Will not return or recommend. Spent more money on the landscaping out back than the inside.

There was dirty, no towels are so ap shampoo etc. Chair broken on balcony three of us were staying in the room. We asked for more towels we did receive those. We asked for more blankets never got those. I thought this hotel had a breakfast included but it did not. I will never stay there again.

The parking situation was very overcrowded. Cars were double parked in the on site and off site lots.

Parking garage was barely accessible for a ridgeline pickup truck and it was across the street. The cleanliness of the hallways and elevator was horrible as well as our room. It was already sand on the bathroom floor, tub hadn’t been cleaned, toilet was clean but the seat was broken on only hanging on by one clip, night table and phone was dirty and greasy as well as we had no towels. We paid more to stay here bc of the looks of room and bc it had 2 indoor pools. Upset that it did not have a pool and the rooms were filthy and broken down. Also it had no coffee maker, I had to pay 5.00 each morning for coffee from a local restaurant.

Friendly staff! Clean location and great service!

When we returned, there was no parking available—not in the on-site lot or the overflow garage across the street. We circled for nearly an hour. Eventually, I got out to walk the garage while my girlfriend waited on-site. A staff member told her to park in the double lines (which is illegal), but then another staff member came out and threatened to have us towed. At that point, I had enough. We checked out around 9:30 p.m.—never even stayed the night. While checking out, another guest was also complaining about the parking situation. On my way home from the hotel, I was hit with an unauthorized $376 charge to my debit card—a card I only used for the 38 dollar resort fee. I’ve tried calling the hotel with no answer and had to open a dispute with my bank to recover those funds. It’s very unfortunate as I was looking forward to staying there, but I don’t like being threatened to have my car towed. Expedia was also no help, they only offered me key cash.

It was in a great location, and the staff was great. I had no issues at all, will stay there again.

Never come back again room so disgusting and terrible service

Our stay was nice, and we had a fantastic time, but there were no towels in our room and after requesting them 3 times, I finally took some off the cleaning cart while it was parked outside a room that was being cleaned. The halls were incredibly hot, air conditioning wasn’t working, the ice machines only the one on the 7th floor worked, the washing machine and dryer were not working, there were only 2 pillows on a king size bed, no coffee condiments in the room, there were no luggage caddy’s to haul all your bags up to room on in one trip, and there was no parking you had to park across the road in a parking garage which was super inconvient. We made the best of our trip, but I probably won’t stay at this hotel again. Staff were also never available and couldn’t help with our issues like getting us towels to shower with. Was told to wait till the morning when housekeeping was available. I would probably make this my last resort when staying any longer than a day. This place was quite terrible and unaccommodating. Terrible to put it lightly, and the hall floors were filthy and the elevators were scary, wet outdated building

Don’t supply towels or room cleaning. Halls smell like weed. Place looks like no one has fixed anything in 20 years

The room was fine, but it was a little dirty. They barely gave us any linens or towels. They did not provide a coffee maker even after I called to report it. The water stopped working at one point (just temporary due to an apparent maintenance issue). Every time I called the front desk they sounded annoyed, and worst of all the check in process took like an hour and a half. To top it all off the indoor pool was closed which was unfortunate. Luckily there was an outdoor pool also. No complimentary coffee or breakfast, but there is a very nice restaurant attached to the hotel. It’s ocean front and affordable so I guess you get what you pay for.

Recomiendo al 100% este hotel

First, "no smoking" apparently doesnt include weed. Room reeked of pot, and it wasnt from outside. We have stayed oceanfront at VA beach before at other hotels, no pot issue. Dirty washcloth from previous guest left in shower. ONE towel. Shower had a weird multi directional shut off and fake temp control. Only two temperatures in shower - barely lukewarm and scalding hot. And it took 5 mins to get to scalding hot. Some how smaller than standar pillows (?¿?) on a king bed? Only bright spot was front desk lady was nice.

The only good thing about this hotel was the beach! The first thing we noticed was there were no towels in the room! When we first got there my husband asked for towels and they said they would have someone bring them up which never happened we then tried again and was told that we could not have towels because we didn't ask before 10:00 a.m. it's pretty standard to have towels in a room the first night they should have been stocked in there when they clean the rooms but they obviously didn't clean the room because hairs were found on my pillow and they were not mine I was concerned after seeing the hairs that perhaps the sheets had not been changed ! This is a dirty hotel with many problems in the rooms including having to take the lid off of the bathroom tank so we could flush it ! Also Expedia told us that the total cost of our room was such and such an amount total cost when we got there to check in they charged us for a resort fee ! Sure it was close to the beach but so are a lot of other hotels! The price that we paid we could have gotten a cleaner nicer hotel don't stay here it's grimy and you really don't get any help if you need it!

The property charged me $12 extra even though I paid everything online

Sliding glass door hard to open . Nothing was clean after I was asked if I wanted cleaning done. They only made the bed . View was beautiful

We’ve always stayed here for years for vacation and this will be the last time. I had a large party and 3 rooms and every single room was a disaster. Front clerk had attitude and tone when tell me I hadn’t paid for rooms in full and once she finally shut up I told her the last name and she had been looking at the wrong reservations. Dirty, dirty, dirty! No towels, and when he finally brought them up he gave us 2! We had 4 people in each room! Toilet issues and tub drainage issues in all 3 rooms! Microwave sounded like it going to explode. Peeling paint on all walls and ceilings above beds. The hallways were disgusting and had the same trash and mess laying there for 4 days. The elevators got stuck repeatedly on us. By far one of the worse hotels I’ve ever stayed at. And keep in mind I had 3 rooms that were all like this! And they send multiple text asking for tips for housekeeping! They sent text asking what time we checking out and a hour before hand banging on the door asking if we leaving at 10am when check out is 11. Many years we’ve stayed here and always looked forward to it and what a disappointment for our trip and the guests we brought. This hotel should be shut down!

I liked the location easily accessible. Nice Mexican restaurant in the building.

The hotel was ok. The room my wife and I had was ok but the bathroom was poorly designed. The hand sink was outside of the bathroom.

Dirty hotel. Trash all over the floor on the floor we stayed in when we arrived. Room didn’t have towels and we had to ask about 3 or 4 times and finally the next day they delivered some towels. The location was the best part. Convenient and right on the beach. At the front desk, there was a sign for breakfast in the hotel but then worker told me there is no breakfast. Inside room was dirty as well.

Pillows smelled bad, dirty wash cloth in bad room and someone else’s dirty clothes left in the bathroom behind the door. Also the air conditioner never really cool the room down. Very disappointing.

Everything is perfect except the men in the front desk It was very rude, I felt discriminated against for being Latina. But then I got the attention of a girl, she was very kind, but everything was spectacular 👌 my family and I enjoyed it

Wait til 4 o’clock then 100 people trying to check in at one time. You’re most likely gonna wait a hour to check in