Holiday Inn Virginia Beach - Norfolk by IHG

3-star hotel Great 5655 Greenwich Rd, Virginia Beach, VA, 23462
Holiday Inn Virginia Beach - Norfolk by IHG

About Holiday Inn Virginia Beach - Norfolk by IHG

This Holiday Inn hotel offers a stylish restaurant, lounge and bar. All guest rooms at Holiday Inn Virginia Beach - Norfolk have a contemporary style and décor in light colors. The modern facilities include free WiFi, 37’’ flat-screen TV, a large work desk and Keurig coffee-makers. The fitness center offers treadmills, stationary bicycles and free weights. After a training session, guests can relax with a swim in the seasonal outdoor pool. On-site parking is also available at this property. Ashley’s Bistro serves traditional American cuisine with a contemporary twist, while quick meals can be enjoyed at the lounge. The hotel is about 12 miles from Virginia Beach and its shores.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

3.7 / 5
Great 1346 reviews

The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the friendly and helpful staff, but express dissatisfaction with the cleanliness and maintenance of the rooms and facilities.

What guests liked
  • Friendly and helpful staff
  • Convenient location
What could be better
  • Poor cleanliness in rooms and common areas
  • Inadequate maintenance and outdated facilities
  • Akeem Jun 2026 · via expedia
    5/5

    Was good. No bottled water in the rooms though. Free parking, nice clean rooms. Fresh towels, etc. Everything else good, except, bring bottled waters for yourself.

  • Ingrid Jun 2026 · via expedia
    5/5

    Everything was fine, and after a long drive we stopped at the bar for a drink. What a great idea that was, since we met Tamika who was full of wonderful conversation and insights. She looped in another guest who was equally entertaining, and it really set the tone for our visit. Great job, Holiday Inn!

  • Evelyne Jun 2026 · via expedia
    5/5

    It was a very comfortable stay. Very clean and spacious.

  • James Jun 2026 · via booking
    4/5

    Room was very clean! Air conditioner worked great! Too long a walk to room. No help with luggage offered or given. One area in room was a trip hazard although we didn't trip. It was right in the middle of the room.

  • Lakisha Jun 2026 · via booking
    5/5

    Exceptional

  • David Jun 2026 · via expedia
    2/5

    Poor customer service. Stood there for 35 min while the lady behind the desk talked to her friends then finally helped out.

  • Ruben Jun 2026 · via booking
    5/5

    Exceptional

  • Kenneth Jun 2026 · via booking
    4.5/5

    Superb

  • Hafeez Jun 2026 · via expedia
    1/5

    The lady at the front desk was new and didn’t know what she was doing. Also Expedia charged me for two rooms and no one has reached back to me to give me my refund. I’m highly disappointed in Expedia.

  • Cherial May 2026 · via hotels.com
    5/5

    At check in the front desk staff was very friendly. Our room was very clean with updated bathroom, very impressive. Our stay was great!

  • Jade May 2026 · via priceline
    5/5

    Helpful staff

  • Jade May 2026 · via booking
    5/5

    Helpful staff

  • Mark May 2026 · via booking
    4.5/5

    Nice room, staff friendly, good bar

  • Johnny May 2026 · via booking
    4/5

    Very good

  • Monika May 2026 · via priceline
    3/5

    i think that the price that I paid for the room $242 could and should have included breakfast.

  • Monika May 2026 · via booking
    3/5

    i think that the price that I paid for the room $242 could and should have included breakfast.

  • Will May 2026 · via booking
    4/5

    Very good

  • Ed May 2026 · via booking
    4/5

    property certainly met expectations but really the high score is mostly due to Amber @ the ft desk who was very accommodating on arrival! REALLY appreciate the exceptional service recd. txs again Amber!! minor stuff! ice machine not working & low water pressure in shower

  • Ed May 2026 · via priceline
    4/5

    property certainly met expectations but really the high score is mostly due to Amber @ the ft desk who was very accommodating on arrival! REALLY appreciate the exceptional service recd. txs again Amber!! minor stuff! ice machine not working & low water pressure in shower

  • James May 2026 · via priceline
    4/5

    The cleaning staff and their lack of cleaning the rooms daily for the price of the stay..

  • James May 2026 · via booking
    4/5

    The front desk staff was great!! The cleaning staff and their lack of cleaning the rooms daily for the price of the stay..

  • Morton May 2026 · via booking
    2.5/5

    Passable

  • Brooks May 2026 · via booking
    5/5

    Exceptional

  • Calvin May 2026 · via expedia
    5/5

    We had a event there and the staff wasn't there to serve the patrons food ran out. Patrions left to go to other restaurants in the area to eat. That was a sad day.

  • Evelyn May 2026 · via priceline
    5/5

    Reservation line wasn't working, kept getting hung on

  • Coca-cola May 2026 · via priceline
    5/5

    Staff: Ms. Elaine, Ms. Carlatta, Mr. Eddie, Ms. Sylvia and Ms. Angelica. Everyone and everything was absolutely phenomenal!!! Cannot wait to return!!! ?? Everything was amazing!!

  • Cedric May 2026 · via booking
    3.5/5

    Good

  • Coca-cola May 2026 · via booking
    5/5

    Staff: Ms. Elaine, Ms. Carlatta, Mr. Eddie, Ms. Sylvia and Ms. Angelica. Everyone and everything was absolutely phenomenal!!! Cannot wait to return!!! Everything was amazing!!

  • Evelyn May 2026 · via booking
    5/5

    Very welcoming n rooms were spacious Reservation line wasn't working, kept getting hung on

  • Michele May 2026 · via hotels.com
    5/5

    My stay was excellent

  • Grace May 2026 · via priceline
    1/5

    Got accused of smoking in the room which I know was untrue I am on oxygen so no threr no smoking. Was charge 250.00 it was join room which was not with us. The whole stay staff was knocking on door trying to find who was smoking the floor smelled weed, i believed we was scapegoat because they saw going outside to smoke they thought the joint room was the one smoking. I have documented proof that i am oxygen so i know there was no smoking , tried to explain to management which treated me rudely. Plusci had my granddaughter with bme which is allergic . Management not would listen. Which i have proof of oxygen use abd allergies . Documented from medical experts

  • Grace May 2026 · via booking
    1/5

    Food Got accused of smoking in the room which I know was untrue I am on oxygen so no threr no smoking. Was charge 250.00 it was join room which was not with us. The whole stay staff was knocking on door trying to find who was smoking the floor smelled weed, i believed we was scapegoat because they saw going outside to smoke they thought the joint room was the one smoking. I have documented proof that i am oxygen so i know there was no smoking , tried to explain to management which treated me rudely. Plusci had my granddaughter with bme which is allergic . Management not would listen. Which i have proof of oxygen use abd allergies . Documented from medical experts

  • Christy May 2026 · via booking
    5/5

    The property is huge and has so many amenities. Very clean and cozy. Nothing

  • Christy May 2026 · via priceline
    5/5

    The property is huge and has so many amenities. Very clean and cozy. Nothing

  • Samera May 2026 · via expedia
    3/5

    Checking in was a hassle. I was standing there for about 10 minutes before anyone greeted me. It took about 20 minutes to find my reservation. Then the staff sent us to the wrong room where someone else was already occupying. I had to go back to the front desk for them to straighten that out. They gave us breakfast vouchers for the inconvenience. The food served the following morning was cold. I also asked for late check out, which she reluctantly offered to extend by 30 minutes, to 11:30, but they were still knocking at 11:15. Overall the room was comfortable and clean, but not worth the price for the general area. The amenities are better than some of the competing hotels in the area.

  • Amanda May 2026 · via priceline
    2.5/5

    The beds were very hard. The shower curtain had mold on it and the bathroom was not very clean.

  • Amanda May 2026 · via booking
    2.5/5

    Location was good. Price was great. Staff was friendly The beds were very hard. The shower curtain had mold on it and the bathroom was not very clean.

  • Franklin May 2026 · via expedia
    5/5

    Great staff especially front desk

  • GAVIN May 2026 · via expedia
    5/5

    The place was very nice very clean

  • Shirlisa Apr 2026 · via booking
    5/5

    Exceptional

  • Alberto Apr 2026 · via expedia
    3/5

    Property was ok. Cleanliness is an are of opportunity.

  • Chmielecki Apr 2026 · via booking
    5/5

    Exceptional

  • R Apr 2026 · via booking
    2/5

    We made a reservation for 3 people in a king room w pull out sofa arriving late. Unfortunately there weren’t any bedding materials in the room after a long 7 hour drive. The following morning the coffee pot wouldn’t work. We were told to get coffee in the lobby while we waited for a new kuerig however there wasn’t any coffee in the lobby. Later that night our room keys worked on the exterior door but neither worked on our room door so we had to go back to the lobby. And the staff didn’t replenish our coffee or cups so the next morning we had to go back to the lobby. and lastly there wasn’t a security latch on the door. Frustrated!

  • R Apr 2026 · via priceline
    2/5

    We made a reservation for 3 people in a king room w pull out sofa arriving late. Unfortunately there weren’t any bedding materials in the room after a long 7 hour drive. The following morning the coffee pot wouldn’t work. We were told to get coffee in the lobby while we waited for a new kuerig however there wasn’t any coffee in the lobby. Later that night our room keys worked on the exterior door but neither worked on our room door so we had to go back to the lobby. And the staff didn’t replenish our coffee or cups so the next morning we had to go back to the lobby. and lastly there wasn’t a security latch on the door. Frustrated!

  • Richard Apr 2026 · via booking
    0.5/5

    Not a thing. Couldn't sleep, party in the hall and the door was proped open with the latch so the door slammed against the latch every 4 minutes. Felt like I was in Vegas. Hotel staff didn't do anything so I left at 1030 pm and slept in my car. Waste of money.

  • Richard Apr 2026 · via priceline
    0.5/5

    Not a thing. Couldn't sleep, party in the hall and the door was proped open with the latch so the door slammed against the latch every 4 minutes. Felt like I was in Vegas. Hotel staff didn't do anything so I left at 1030 pm and slept in my car. Waste of money.

  • Michelle Apr 2026 · via hotels.com
    2/5

    Received a handicap room closet rack was low so my husband wasn't able to hang his suits w/o touching the floor. I had to hang my dresses on the lamp because they were long and didn't want to touch the floor. I don't see a luggage rack to place my suitcase. We asked the staff, and they said they didn't have any. My husband found 2 chairs in one of the rooms they were meeting in and brought them to the room where my suitcase was. There was one drawer that could only hold his items, so I had to live out of my suitcase. We couldn't change rooms because supposedly, there were none available. The light/fan in the bathroom was awfully loud. We never got hotel cups restocked after the 1st night. No plans of going back there again.

  • Norman Apr 2026 · via booking
    5/5

    Exceptional

  • Divina Apr 2026 · via priceline
    4/5

    The cleanliness No clothes drawers

  • Divina Apr 2026 · via booking
    4/5

    The cleanliness No clothes drawers

  • Osmilda Mar 2026 · via priceline
    3/5

    The room carpet It was dirty when I arrived. They did not bring towels or toilet paper to the room, had to ask for them. Nor did they clean the room or take out the trash during the day on Friday. The pool contained excessive chemicals, causing burning and itching in my children's bodies and eyes after they used it. I reported the issue with the dirty carpet on the very day I checked in, and I showed the photo. I report I also reported the problem with the pool and the cleanliness at checkout.

  • Osmilda Mar 2026 · via booking
    3/5

    The location The room carpet It was dirty when I arrived. They did not bring towels or toilet paper to the room, had to ask for them. Nor did they clean the room or take out the trash during the day on Friday. The pool contained excessive chemicals, causing burning and itching in my children's bodies and eyes after they used it. I reported the issue with the dirty carpet on the very day I checked in, and I showed the photo. I report I also reported the problem with the pool and the cleanliness at checkout.

  • Jillian Mar 2026 · via priceline
    4/5

    It was very clean and everyone was friendly My son experienced a burn reaction in the pool on his stomachs and leg and eyes burning for hours

  • Jason Mar 2026 · via expedia
    4/5

    Clean Room, Kind Staff, Available and Easy Parking

  • Trudy Mar 2026 · via priceline
    3.5/5

    I was charged a reservation fee which was the cost of 1 night stay priort checkin. However I was still charged full price for 3 nights at check in. Still waiting to be refunded.

  • Charisse Mar 2026 · via priceline
    3.5/5

    The room was clean and housekeeping was very attentive. Breakfast was great, the selection choices were way above standard. All was good, I do not have any dislikes at the moment.

  • Carpenter Mar 2026 · via priceline
    3.5/5

    Breakfast was not hot. The food was good but barely warm. We were early, so I don't think the pans had warmed up yet. Flavor was good though. The staff were very nice. Everything was clean. The decor was nice. Plenty of parking. There could have been at least one medium -soft pillow. All 4 were firm. The toilet paper holder was installed wrong, so one roll fell off right away. Had I been in a wheelchair, it could have been a problem. I took pictures because it struck me as odd that it was a construction issue that had not been fixed.

  • Arobindo Mar 2026 · via expedia
    1/5

    The actual bedroom was very nice and clean. But the bathroom was horrible, when I entered the room the bathroom door was locked so i had to call for it to be opened. When i returned back to my room,there were hair particles, tub was dirty with hair and the mess that maintenence made was left on the floor. Horrible I was very disappointed for it to be a holiday inn. Will never book another stay at any holiday inn. My friend next door found a roach in his refrigerator how awful is that. I'm totally done with them.

  • Damon Mar 2026 · via expedia
    2/5

    Clean room

  • Leslie Mar 2026 · via priceline
    5/5

    Not one thing.

  • Kali Feb 2026 · via priceline
    5/5

    I had to switch rooms due to a leak

  • frank Jan 2026 · via expedia
    5/5

    All good

  • frank Jan 2026 · via expedia
    5/5

    All good

  • Anonymous Jan 2026 · via priceline
    5/5

    It also houses students from Norfolk State University, and work crews. Parking can be challenging especially when work trucks and trailers take up 3-4 spaces each (parking across spaces)

  • Shalamar Jan 2026 · via priceline
    3.5/5

    Overall service was great and house keeping came to you room daily offer cleaning , addtl supplies. I didn't like that you either had to dine-in or take-out for the breakfast buffet

  • Sonia Jan 2026 · via priceline
    4/5

    They don't check if we need something,

  • Roderick Dec 2025 · via hotels.com
    3/5

    Ok

  • Roderick Dec 2025 · via hotels.com
    3/5

    Ok

  • Cynthia Nov 2025 · via hotels.com
    5/5

    Everything was great

  • Cynthia Nov 2025 · via hotels.com
    5/5

    Everything was great

  • Leah Oct 2025 · via expedia
    5/5

    Convenient location near the beach

  • Leah Oct 2025 · via expedia
    5/5

    Convenient location near the beach

  • Regina Oct 2025 · via expedia
    4/5

    Great stay

  • Regina Oct 2025 · via expedia
    4/5

    Great stay

  • Shaun Oct 2025 · via expedia
    5/5

    Great job

  • Shaun Oct 2025 · via expedia
    5/5

    Great job

  • Devonta Oct 2025 · via expedia
    1/5

    Ok

  • Devonta Oct 2025 · via expedia
    1/5

    Ok

  • ayanna Oct 2025 · via hotels.com
    5/5

    The entire experience was superior

  • ayanna Oct 2025 · via hotels.com
    5/5

    The entire experience was superior

  • Michael Sep 2025 · via hotels.com
    5/5

    Everything was great.

  • Michael Sep 2025 · via hotels.com
    5/5

    Everything was great.

  • Dorothy Sep 2025 · via expedia
    5/5

    Customer Service!

  • Dorothy Sep 2025 · via expedia
    5/5

    Customer Service!

  • Terri Sep 2025 · via expedia
    5/5

    Great staff, great stay.

  • Terri Sep 2025 · via expedia
    5/5

    Great staff, great stay.

  • Mischelle Sep 2025 · via expedia
    5/5

    Clean room, courteous staff, nice facilities

  • Mischelle Sep 2025 · via expedia
    5/5

    Clean room, courteous staff, nice facilities

  • Jeff Sep 2025 · via hotels.com
    4/5

    Clean room. Friendly staff. Location was perfect for the purpose of my visit

  • Jeff Sep 2025 · via hotels.com
    4/5

    Clean room. Friendly staff. Location was perfect for the purpose of my visit

  • Maxine Sep 2025 · via expedia
    2/5

    .

  • Maxine Sep 2025 · via expedia
    2/5

    .

  • antione Sep 2025 · via expedia
    5/5

    The property was clean, gust were very nice.

  • antione Sep 2025 · via expedia
    5/5

    The property was clean, gust were very nice.

  • Jewel Sep 2025 · via expedia
    4/5

    Very good

  • Jewel Sep 2025 · via expedia
    4/5

    Very good

  • Nazik Aug 2025 · via expedia
    3/5

    .

  • Nazik Aug 2025 · via expedia
    3/5

    .

  • KYRENECIA Aug 2025 · via expedia
    5/5

    The property was nice, clean and friendly.

  • KYRENECIA Aug 2025 · via expedia
    5/5

    The property was nice, clean and friendly.

  • Steven Aug 2025 · via expedia
    4/5

    No complaints about the property. I would have give a 5 star review, but the check-in staff member irritated me, by not being in attendance for 5 minutes and then telling me I had to wait 10 minutes for rooms to be available. Rules are rules I suppose, but that just meant a long queue of folks trying to check in directly at 4pm, with only one staff member available.

  • Steven Aug 2025 · via expedia
    4/5

    No complaints about the property. I would have give a 5 star review, but the check-in staff member irritated me, by not being in attendance for 5 minutes and then telling me I had to wait 10 minutes for rooms to be available. Rules are rules I suppose, but that just meant a long queue of folks trying to check in directly at 4pm, with only one staff member available.

  • Ailyn Aug 2025 · via expedia
    5/5

    Great places to stays

  • Ailyn Aug 2025 · via expedia
    5/5

    Great places to stays

  • Zainab Aug 2025 · via expedia
    5/5

    This one of the best hotel I have stayed so far, and I would love to book with them again. Nice staffs.

  • Zainab Aug 2025 · via expedia
    5/5

    This one of the best hotel I have stayed so far, and I would love to book with them again. Nice staffs.

  • Jose Aug 2025 · via expedia
    4/5

    Comfortable

  • Jose Aug 2025 · via expedia
    4/5

    Comfortable

  • Amaya Aug 2025 · via hotels.com
    4/5

    Everything about this hotel was great, my only issue was being told that I would be able to do late check in and check out if I signed up for points and then not actually being able to do that.

  • Amaya Aug 2025 · via hotels.com
    4/5

    Everything about this hotel was great, my only issue was being told that I would be able to do late check in and check out if I signed up for points and then not actually being able to do that.

  • Marsha Aug 2025 · via hotels.com
    4/5

    Property was beautiful but I wish staff told us about the amenities during check in. What time is breakfast, started etc.

  • Marsha Aug 2025 · via hotels.com
    4/5

    Property was beautiful but I wish staff told us about the amenities during check in. What time is breakfast, started etc.

  • Keianna Jul 2025 · via expedia
    4/5

    i only stayed one night it was perfect honestly

  • Keianna Jul 2025 · via expedia
    4/5

    i only stayed one night it was perfect honestly

  • James Jul 2025 · via hotels.com
    5/5

    Everything was very good

  • James Jul 2025 · via hotels.com
    5/5

    Everything was very good

  • Chiquette Jul 2025 · via expedia
    4/5

    Staff was polite and courteous.

  • Chiquette Jul 2025 · via expedia
    4/5

    Staff was polite and courteous.

  • Robert Jul 2025 · via expedia
    5/5

    Love this place quiet and clean staff was great

  • Robert Jul 2025 · via expedia
    5/5

    Love this place quiet and clean staff was great

  • Roni Jul 2025 · via expedia
    5/5

    The room was very clean and quiet. The staff was absolutely amazing and kind. We will definitely be coming back!! The beach was about a 15-20 minute drive from this location so it wasn’t a bad commute at all. We enjoyed our stay!

  • Roni Jul 2025 · via expedia
    5/5

    The room was very clean and quiet. The staff was absolutely amazing and kind. We will definitely be coming back!! The beach was about a 15-20 minute drive from this location so it wasn’t a bad commute at all. We enjoyed our stay!

  • Adrean Jul 2025 · via expedia
    3/5

    The property is nice. The room & bathroom needs a touchup but still was ok. As a previous review stated they only provide 2 towels in the room for that day/night if you need more you have to request it. This one looks nicer than some I have stayed in

  • Adrean Jul 2025 · via expedia
    3/5

    The property is nice. The room & bathroom needs a touchup but still was ok. As a previous review stated they only provide 2 towels in the room for that day/night if you need more you have to request it. This one looks nicer than some I have stayed in

  • ROBERT Jul 2025 · via hotels.com
    5/5

    Great accommodations in room, lobby bar, pool area, and breakfast buffet.

  • ROBERT Jul 2025 · via hotels.com
    5/5

    Great accommodations in room, lobby bar, pool area, and breakfast buffet.

  • Coda Jul 2025 · via expedia
    5/5

    Great place

  • Coda Jul 2025 · via expedia
    5/5

    Great place

  • Carolina Jul 2025 · via hotels.com
    3/5

    It’s not what I expected

  • Carolina Jul 2025 · via hotels.com
    3/5

    It’s not what I expected

  • Charlie Jul 2025 · via hotels.com
    5/5

    Relaxing

  • Charlie Jul 2025 · via hotels.com
    5/5

    Relaxing

  • Shirley Jul 2025 · via expedia
    5/5

    A great experience! There was a 24 hour store on the premises, a bar and restaurant too. The room was clean and the beds were comfy! The pool was wonderful, big and changed colors at night. The location was near stores and highways. All for a great price. Staff was very friendly and helpful!

  • Shirley Jul 2025 · via expedia
    5/5

    A great experience! There was a 24 hour store on the premises, a bar and restaurant too. The room was clean and the beds were comfy! The pool was wonderful, big and changed colors at night. The location was near stores and highways. All for a great price. Staff was very friendly and helpful!

  • Jessica Jul 2025 · via expedia
    5/5

    Good

  • Jessica Jul 2025 · via expedia
    5/5

    Good

  • Leone Jul 2025 · via expedia
    3/5

    Overall, our stay was great, except when we checked in, we were put on the first floor, and we are not even locals. I requested an upper-level room, but there's no available one. When we arrived at the room, we sat on the bed and noticed that it wasn't clean; there were boogers in the comforter, food stains in the sheets, and it looked like someone had lain on it. The bathroom was okay, but the water overflow was so slow. Before checkout, someone came to our room, opened the door, knocked, and didn't say anything. I noticed it was time for checkout, so I called the front desk and requested a late checkout, explaining what had happened. The front desk was rude and told us that another guest already occupied the room, and that we needed to hurry up. (What kind of customer service was that?) Voiced my concerns to the manager, who was helpful and understanding.

  • Leone Jul 2025 · via expedia
    3/5

    Overall, our stay was great, except when we checked in, we were put on the first floor, and we are not even locals. I requested an upper-level room, but there's no available one. When we arrived at the room, we sat on the bed and noticed that it wasn't clean; there were boogers in the comforter, food stains in the sheets, and it looked like someone had lain on it. The bathroom was okay, but the water overflow was so slow. Before checkout, someone came to our room, opened the door, knocked, and didn't say anything. I noticed it was time for checkout, so I called the front desk and requested a late checkout, explaining what had happened. The front desk was rude and told us that another guest already occupied the room, and that we needed to hurry up. (What kind of customer service was that?) Voiced my concerns to the manager, who was helpful and understanding.

  • Jeremiah Jul 2025 · via expedia
    5/5

    Easy access to the expressway if you’re traveling to Virginia Beach

  • Jeremiah Jul 2025 · via expedia
    5/5

    Easy access to the expressway if you’re traveling to Virginia Beach

  • Cherial Jul 2025 · via hotels.com
    4/5

    Our stay was good! The room was clean and the overall cleanliness of the hotel was good! I liked that it was updated. Very nice!

  • Cherial Jul 2025 · via hotels.com
    4/5

    Our stay was good! The room was clean and the overall cleanliness of the hotel was good! I liked that it was updated. Very nice!

  • Eddie Jul 2025 · via expedia
    5/5

    It was nice.

  • Eddie Jul 2025 · via expedia
    5/5

    It was nice.

  • Lourdes Jul 2025 · via expedia
    4/5

    The breakfast was good but only had 3 staff members refilling and waiting in tables so it did take a long time to get stuff. I would stay here again since I now know what can happen and I’d simply plan accordingly.

  • Lourdes Jul 2025 · via expedia
    4/5

    The breakfast was good but only had 3 staff members refilling and waiting in tables so it did take a long time to get stuff. I would stay here again since I now know what can happen and I’d simply plan accordingly.

  • Hector Jul 2025 · via expedia
    5/5

    Coffee ran out twice at the front desk…need to refill for guests

  • Hector Jul 2025 · via expedia
    5/5

    Coffee ran out twice at the front desk…need to refill for guests

  • Carolyne Jul 2025 · via expedia
    5/5

    Staff were very friendly, I had an issue with the key pad and they handled it within seconds of reporting.

  • Carolyne Jul 2025 · via expedia
    5/5

    Staff were very friendly, I had an issue with the key pad and they handled it within seconds of reporting.

  • Cheryl Jul 2025 · via expedia
    4/5

    Not enough towels for 4 people only two big towels

  • Cheryl Jul 2025 · via expedia
    4/5

    Not enough towels for 4 people only two big towels

  • Marsha Jun 2025 · via expedia
    5/5

    Great stay!!! Loved the pool

  • Marsha Jun 2025 · via expedia
    5/5

    Great stay!!! Loved the pool

  • Jennifer Jun 2025 · via expedia
    3/5

    The AC was not really working in our room. It was hot and uncomfortable. We had 4 people they gave us 2 towels. When

  • Jennifer Jun 2025 · via expedia
    3/5

    The AC was not really working in our room. It was hot and uncomfortable. We had 4 people they gave us 2 towels. When

  • Kamara Jun 2025 · via expedia
    5/5

    We liked that its right in the middle of everything & only 20 minutes from the beach. The check in time is pretty late and check out time is pretty early my only complaint. We enjoyed the pool, and the bathrooms were always clean. I did not eat at the buffet, but I did walk past it & it is on the smaller side, but everything looked really good. We would stay here again.

  • Kamara Jun 2025 · via expedia
    5/5

    We liked that its right in the middle of everything & only 20 minutes from the beach. The check in time is pretty late and check out time is pretty early my only complaint. We enjoyed the pool, and the bathrooms were always clean. I did not eat at the buffet, but I did walk past it & it is on the smaller side, but everything looked really good. We would stay here again.

  • Abdullah Jun 2025 · via expedia
    5/5

    It was amazing

  • Abdullah Jun 2025 · via expedia
    5/5

    It was amazing

  • Edward Jun 2025 · via expedia
    1/5

    My complaint is about Expedia, not Holiday Inn. I was not able to make the stay, and I could not contact Expedia to register my cancellation. All of my attempts were met with the autoresponder stating "oops! there is a problem on our end! please try again later" Which I did again and again and again, to no avail. I have encountered this problem with Expedia before. I am a VRBO host as well, and my guests have reported similar experiences with Expedia. I will never use your terrible service again.

  • Edward Jun 2025 · via expedia
    1/5

    My complaint is about Expedia, not Holiday Inn. I was not able to make the stay, and I could not contact Expedia to register my cancellation. All of my attempts were met with the autoresponder stating "oops! there is a problem on our end! please try again later" Which I did again and again and again, to no avail. I have encountered this problem with Expedia before. I am a VRBO host as well, and my guests have reported similar experiences with Expedia. I will never use your terrible service again.

  • Marc Jun 2025 · via expedia
    5/5

    The convenience

  • Marc Jun 2025 · via expedia
    5/5

    The convenience

  • George Jun 2025 · via expedia
    5/5

    Great

  • George Jun 2025 · via expedia
    5/5

    Great

  • Victoria Jun 2025 · via expedia
    3/5

    Staff personnel were very helpful and friendly. Overall cleanliness was okay could've of been better. The location was convenient for highway travel.

  • Victoria Jun 2025 · via expedia
    3/5

    Staff personnel were very helpful and friendly. Overall cleanliness was okay could've of been better. The location was convenient for highway travel.

  • Loretta Jun 2025 · via expedia
    4/5

    Friendly personal at the front desk and throughout the hotel. I wish there were different breakfast options.

  • Loretta Jun 2025 · via expedia
    4/5

    Friendly personal at the front desk and throughout the hotel. I wish there were different breakfast options.

  • Temma Jun 2025 · via expedia
    4/5

    Great property

  • Temma Jun 2025 · via expedia
    4/5

    Great property

  • Joshua Jun 2025 · via expedia
    5/5

    Good service all around.

  • Joshua Jun 2025 · via expedia
    5/5

    Good service all around.

  • Michelle Jun 2025 · via hotels.com
    5/5

    This is the nicest holiday inn I’ve ever been in. The breakfast buffet is delicious, the front desk staff are so so nice… everyone we talked to was so nice and helpful. We got a room with two queen beds, and it was great.

  • Michelle Jun 2025 · via hotels.com
    5/5

    This is the nicest holiday inn I’ve ever been in. The breakfast buffet is delicious, the front desk staff are so so nice… everyone we talked to was so nice and helpful. We got a room with two queen beds, and it was great.

  • Vanita Jun 2025 · via hotels.com
    4/5

    Great stay!

  • Vanita Jun 2025 · via hotels.com
    4/5

    Great stay!

  • Orlando Jun 2025 · via expedia
    5/5

    Great hotel

  • Orlando Jun 2025 · via expedia
    5/5

    Great hotel

  • William Jun 2025 · via expedia
    5/5

    Friendly and helpful staff. Good location

  • William Jun 2025 · via expedia
    5/5

    Friendly and helpful staff. Good location

  • Valentina Jun 2025 · via expedia
    5/5

    Friendly stuff. Clean. Very nice place.

  • Valentina Jun 2025 · via expedia
    5/5

    Friendly stuff. Clean. Very nice place.

  • Jowan Jun 2025 · via expedia
    5/5

    Was a wonderful experience! Will be using again in the future.

  • Jowan Jun 2025 · via expedia
    5/5

    Was a wonderful experience! Will be using again in the future.

  • Marcus Jun 2025 · via expedia
    5/5

    I will stay again

  • Marcus Jun 2025 · via expedia
    5/5

    I will stay again

  • xoxo Jun 2025 · via expedia
    5/5

    Amazing stay!

  • xoxo Jun 2025 · via expedia
    5/5

    Amazing stay!

  • Kaiya Jun 2025 · via expedia
    4/5

    Easy check in & smooth. Clean room & comfy bed. The onlyyyyy thing that was kind of annoying was that I gave them my card and Id for check in and without warning was hit with a 50 dollar deposit for the cleaning fee. I did get it back later but it would’ve been nice to be warned lol. Maybe I should’ve expected that. But anyway overall great stay !!!

  • Kaiya Jun 2025 · via expedia
    4/5

    Easy check in & smooth. Clean room & comfy bed. The onlyyyyy thing that was kind of annoying was that I gave them my card and Id for check in and without warning was hit with a 50 dollar deposit for the cleaning fee. I did get it back later but it would’ve been nice to be warned lol. Maybe I should’ve expected that. But anyway overall great stay !!!

  • Bobbielyn Jun 2025 · via expedia
    1/5

    PLEASE pick a different place for your stay!!!!!!!! This is the dirtiest hotel I have ever stayed in. I’m honestly still stunned by my 4 night stay. First, the customer service person stayed at me blankly upon checking in not even a proper greeting. The room smelled incredibly moldy and had mold all over the ceiling in the bathroom. It smelled like there was a flood that was never properly cleaned at all. There were fruit flies all the place. AND then I saw a bunch of ants underneath the desk table munching on a crumb left behind. I asked to change rooms when they reached out to rate my stay but no one responded to me. Also, the pool was filthy with bugs, debris, and leaves. About a 20min drive from VA beach. Do not recommend!

  • Bobbielyn Jun 2025 · via expedia
    1/5

    PLEASE pick a different place for your stay!!!!!!!! This is the dirtiest hotel I have ever stayed in. I’m honestly still stunned by my 4 night stay. First, the customer service person stayed at me blankly upon checking in not even a proper greeting. The room smelled incredibly moldy and had mold all over the ceiling in the bathroom. It smelled like there was a flood that was never properly cleaned at all. There were fruit flies all the place. AND then I saw a bunch of ants underneath the desk table munching on a crumb left behind. I asked to change rooms when they reached out to rate my stay but no one responded to me. Also, the pool was filthy with bugs, debris, and leaves. About a 20min drive from VA beach. Do not recommend!

  • Sylvia Jun 2025 · via expedia
    5/5

    Very quiet and Clean Room. Pool was little dirty.

  • Sylvia Jun 2025 · via expedia
    5/5

    Very quiet and Clean Room. Pool was little dirty.

  • Jack Jun 2025 · via expedia
    3/5

    The handicap shower in room 135 leaked all the way into the front entryway of the room. The water was getting under the tiles and you can also tell the water is affecting the Sheetrock right next to the shower and bathroom door. The room felt very humid and I think the floor and wall is the main reason for that.

  • Jack Jun 2025 · via expedia
    3/5

    The handicap shower in room 135 leaked all the way into the front entryway of the room. The water was getting under the tiles and you can also tell the water is affecting the Sheetrock right next to the shower and bathroom door. The room felt very humid and I think the floor and wall is the main reason for that.

  • Lisa Jun 2025 · via expedia
    3/5

    Front desk associate was not exactly friendly. No hot water in room. Had to search for a working ice machine. Rooms were otherwise very comfortable and the hotel itself is very nice. Appreciate coffee in lobby early when I got up.

  • Lisa Jun 2025 · via expedia
    3/5

    Front desk associate was not exactly friendly. No hot water in room. Had to search for a working ice machine. Rooms were otherwise very comfortable and the hotel itself is very nice. Appreciate coffee in lobby early when I got up.

  • Tremel May 2025 · via expedia
    5/5

    Beautiful property and very clean

  • Tremel May 2025 · via expedia
    5/5

    Beautiful property and very clean

  • Juan May 2025 · via expedia
    3/5

    I have issues with the front desk in 3 different times, even if I told them that I paid online the entire amount for the staying , they pretend like they don’t heard what I said and charge me again on the time I do the check in. Then they have an attitude when I want them to fix their mistake like they were doing me a favor, they are getting paid to do their job correctly, if they don’t like to deal with stuff like that, they shouldn’t work on a job like that.

  • Juan May 2025 · via expedia
    3/5

    I have issues with the front desk in 3 different times, even if I told them that I paid online the entire amount for the staying , they pretend like they don’t heard what I said and charge me again on the time I do the check in. Then they have an attitude when I want them to fix their mistake like they were doing me a favor, they are getting paid to do their job correctly, if they don’t like to deal with stuff like that, they shouldn’t work on a job like that.

  • Grant May 2025 · via expedia
    5/5

    Very friendly and professional check in - !

  • Grant May 2025 · via expedia
    5/5

    Very friendly and professional check in - !

  • Serita May 2025 · via expedia
    5/5

    Great place to stay.

  • Serita May 2025 · via expedia
    5/5

    Great place to stay.

  • PATRICIA May 2025 · via expedia
    5/5

    Beautiful renovation! Great reception! Loved the location! Perfect!!

  • PATRICIA May 2025 · via expedia
    5/5

    Beautiful renovation! Great reception! Loved the location! Perfect!!

  • Sade May 2025 · via expedia
    1/5

    Wry rude staff.. staff member Richard was smoking a THC pen at the front desk and harassed us all night. I want half of my money back

  • Sade May 2025 · via expedia
    1/5

    Wry rude staff.. staff member Richard was smoking a THC pen at the front desk and harassed us all night. I want half of my money back

  • Lindsey May 2025 · via expedia
    5/5

    Very clean, nice rooms, lots of parking, nice staff

  • Lindsey May 2025 · via expedia
    5/5

    Very clean, nice rooms, lots of parking, nice staff

  • Leslie May 2025 · via expedia
    5/5

    The staff made it a pleasurable experience. Good job guys

  • Leslie May 2025 · via expedia
    5/5

    The staff made it a pleasurable experience. Good job guys

  • Verified May 2025 · via hotels.com
    1/5

    it was amazing and we had an incredible time, but the sink was really stupid. it was messed up and evil. evil sink. did not like it. completely ruined the entire experience. please change the sink. please. i beg you.

  • Verified May 2025 · via hotels.com
    1/5

    it was amazing and we had an incredible time, but the sink was really stupid. it was messed up and evil. evil sink. did not like it. completely ruined the entire experience. please change the sink. please. i beg you.

  • Stephen May 2025 · via expedia
    4/5

    Decent place to stay

  • Stephen May 2025 · via expedia
    4/5

    Decent place to stay

  • Patricia May 2025 · via expedia
    5/5

    Clean and nice

  • Patricia May 2025 · via expedia
    5/5

    Clean and nice

  • Shenika May 2025 · via expedia
    3/5

    Liked the hotel.

  • Shenika May 2025 · via expedia
    3/5

    Liked the hotel.

  • Andrea May 2025 · via hotels.com
    5/5

    Beautiful, updated hotel with a very nice restaurant and bar. We enjoyed the location and comfort of the room.

  • Andrea May 2025 · via hotels.com
    5/5

    Beautiful, updated hotel with a very nice restaurant and bar. We enjoyed the location and comfort of the room.

  • Vivian May 2025 · via expedia
    5/5

    Everything about my stay was marvelous, will book with this place again

  • Vivian May 2025 · via expedia
    5/5

    Everything about my stay was marvelous, will book with this place again

  • Sharon May 2025 · via expedia
    5/5

    The room and beds where excellent!

  • Sharon May 2025 · via expedia
    5/5

    The room and beds where excellent!

  • Michael May 2025 · via expedia
    5/5

    Good place.

  • Michael May 2025 · via expedia
    5/5

    Good place.

  • Thomas May 2025 · via expedia
    4/5

    We stay here for our daughter’s graduation. Just needed a place close to college and it was clean and staff was nice.

  • Thomas May 2025 · via expedia
    4/5

    We stay here for our daughter’s graduation. Just needed a place close to college and it was clean and staff was nice.

  • Kenneth May 2025 · via hotels.com
    3/5

    The gentleman at the front desk was possibly the rudest most unprofessional hotel employee I ever meet. He was very unfriending to my wife and kids and then the next morning when approached not even a response.

  • Kenneth May 2025 · via hotels.com
    3/5

    The gentleman at the front desk was possibly the rudest most unprofessional hotel employee I ever meet. He was very unfriending to my wife and kids and then the next morning when approached not even a response.

  • Kimberly May 2025 · via expedia
    4/5

    The property was recently upgraded.

  • Kimberly May 2025 · via expedia
    4/5

    The property was recently upgraded.

  • Arrow Apr 2025 · via hotels.com
    5/5

    Overnight weekday getaway.

  • Arrow Apr 2025 · via hotels.com
    5/5

    Overnight weekday getaway.

  • Katina Apr 2025 · via expedia
    5/5

    Property was great just had noisy neighbors

  • Katina Apr 2025 · via expedia
    5/5

    Property was great just had noisy neighbors

  • Erik Apr 2025 · via expedia
    5/5

    Nice people friendly

  • Erik Apr 2025 · via expedia
    5/5

    Nice people friendly

  • Dashka Apr 2025 · via expedia
    5/5

    Very well clean

  • Stacie Apr 2025 · via expedia
    5/5

    Nice hotel, well kept, convenient location

  • Holly Apr 2025 · via expedia
    5/5

    Nice hotel

  • Alejandro Apr 2025 · via hotels.com
    3/5

    We just stay to sleep. Most of the time, we are out. Out last night was kinda disappointing. After a day trip to DC and got to the hotel close to midnight. Went straight to the room on the 6th floor and found out our keys don’t work. You tell me now! How was our stay?

  • Jaiden Apr 2025 · via expedia
    5/5

    The room was extremely clean, and the staff was great.

  • Evangeline Apr 2025 · via expedia
    4/5

    There’s a lot of parking space,check in was easy and quick the rooms are bigger than other hotels.

  • Rachael Apr 2025 · via expedia
    4/5

    I requested maid service and didn’t receive it but the the manager called and apologized after we checked out. Other than that it was a nice stay.

  • Brett Apr 2025 · via expedia
    5/5

    Easy check in

  • Milagro Mar 2025 · via expedia
    5/5

    The beds are unbelievably comfortable.

  • Angella Mar 2025 · via expedia
    5/5

    Great place

  • Chrystal Mar 2025 · via hotels.com
    2/5

    Check in was fine, but the room did not seem very clean. I did my usual wipe spray down of the room. We had a late start Saturday and asked that room service come back in twenty minutes. They never came back. We called down to the front desk and asked for towels. The front desk informed us that since housekeeping left, there were no towels available.

  • Donald Mar 2025 · via expedia
    5/5

    👍

  • vickie Mar 2025 · via expedia
    5/5

    more staff was needed for check in and restaurant

  • Jacosta Mar 2025 · via expedia
    4/5

    I liked the cleanliness, the convenience of the location and the lobby appearance. It's a decent hotel. The rooms are a bit worm in places and could use better upkeep and upgrades, especially for the price. It is one of the nicer hotels of this area. There are other places.....terrible places. Holiday Inn doesn't disappoint.

  • Ronald Dec 2024 · via expedia
    5/5

    The staff are courteous and professional. The rooms are very nice and comfortable.

  • Verified Dec 2024 · via hotels.com
    4/5

    My stay was very convenient. My 10 year neighborhood/high school annual Thanksgiving reunion was located at the hotel, so I booked a room for one night so I wouldn't have to drive home while drinking. Wonderful stay and comfortable clean room.

Frequently asked questions about Holiday Inn Virginia Beach - Norfolk by IHG

Does Holiday Inn Virginia Beach - Norfolk by IHG have free Wi-Fi?
Yes, Holiday Inn Virginia Beach - Norfolk by IHG offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Holiday Inn Virginia Beach - Norfolk by IHG offer parking?
Yes, Holiday Inn Virginia Beach - Norfolk by IHG offers free parking on-site.
Does Holiday Inn Virginia Beach - Norfolk by IHG have meeting spaces, conference centers, or conference rooms?
Yes. Holiday Inn Virginia Beach - Norfolk by IHG features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Holiday Inn Virginia Beach - Norfolk by IHG have a fitness center?
Yes, Holiday Inn Virginia Beach - Norfolk by IHG features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Holiday Inn Virginia Beach - Norfolk by IHG located, and how walkable is the area?
Holiday Inn Virginia Beach - Norfolk by IHG is located at 5655 Greenwich Rd, Virginia Beach, VA 23462. With a Walk Score of 38, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 4:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available