Hilton Virginia Beach Oceanfront

Great

clean room, great beach view

I enjoyed my stay at the Hilton. My room was clean, everything was in working order and unlike some other hotels I’ve stayed in, I didn’t have any six-legged roommates. The view from my room was terrific. I could see both the ocean and down Atlantic Avenue. The food at the restaurant was tasty and all hotel amenities were easily reachable. I plan to stay here again the next time I come to Virginia Beach.

Wonderful hotel, great on-site restaurant. The pool was nice, but definitely geared to party-goers. Staff were very helpful, accommodating and very friendly.

La verdad es que fue excelente la estadía

Clean room. The refrigerator didn't work right. But the over all stay was good 👍

From when we arrived, we were greeted and treated well. Staff gave excellent customer service and our ocean view room gave an excellent beach view.

The most pleasant employees were the bar and restaurant staff. The lobby windows and doors were filthy.

Loved the rooftop pool! Breakfast buffet was great, and Ms. Bones provided outstanding service. She was warm, attentive, and made sure all our needs were met. Thank you for a wonderful experience!

Thanks

Overall the property was great. Faucets ran extremely hot on hot and cold side.

Clean room, beach view

Elevators,

Excellent location. Great amenities. Friendly staff. Our favorite hotel near Virginia Beach.

Superb

Superb

The out door pool was over crowded with kids, with towels and stuff everywhere, indoor pool was dirty. The elevator, lol only 2 worked, then one worked. 90% of the channel on the TV didn't work, which they never mentioned, i drove for 11.50 hours to stay at this place for 2 days. Was not worth it. I will stay somewhere else when I visit Virginia beach. THIS WAS NOT A GOOD TIME!!!! YOU THINK THEY WOULD DISCOUNT SOMETHING OR DO SOMETHING TO SHOW YOU THE ARE SORRY!!! HELLL NOO. THE BARLEY SAID A WORD, ALSO HAD TO GO TO FRONT DESK, THEY WILL NOT ANSWER IF YOU CALL THE FRONT DESK SMH!!!

Exceptional

All was well until the next morning. It was like yhe twilight zone! Woke up to a bit of noise outside of the room (approx 0830). Ordered room service. The representative said, “I don’t know why they started this early”. Didn’t what she meant until we left the room. Renovation started on our floor. Plastic covered the carpet. All wall paper removed which uncovered mold, etc. Extremely poor experience. Concerns with health and safety. Just think about hotel renovation and what that would look like. We have been to this hotel at least a dozen times, was always a great experience. This was very disappointing. The hotel manager (Shanna?) said tho have booking.com send refund nd request (not the correct term) and they would refund the cost of out stay. In the end, that dis NOT happen. I feel taken advantage of. This was a very bad experience.

Exceptional

Exceptional

Great place to vacation

Check the weather forecast and book enough time at the hotel.

Cherry was the only person that made our stay pleasant. Everything else sucked. Hotel is heavily under staffed. Value for money.

I think that back in the day it was a nice property. It was starting to show its age. The staff were friendly and they gave us a bottle of water at check in. The housekeeping staff did a good job cleaning the rooms. Breakfast at Catch 31 was good( but not included in stay). The elevators, it took forever to get one ( and get off of one). One elevator was out of service and there was an event taking place. We had to use the stairs to get to the top floor several times. The stairs were not clean. There was a big air blower in the hallway when we arrived, not sure what happened before we arrived. The air temp was set to 78 when we checked in. So hot in our room, took quite awhile for it to cool down after we arrived. The fire alarm went off ( not the hotels fault) but was annoying.

Superb

I was on a solo trip for my birthday. I felt welcomed and pampered from arrival and departure.

The room was very clean and modern with good amenities. The hotel was very clean and valet was super helpful. The beach was extraordinary and also very clean. We were visiting as my husband passed away at the hotel 3 1/2 yrs ago and we were meeting with people he was working with at the time of his death. We were hoping there were employees at the hotel who helped us from afar were also still working there but everyone had no memory of someone dying at the hotel apparently. So I am assuming a bigger turnover in employees?

No complementary breakfast, nothing really to do there. One restaurant wasn’t good. Prices expensive and hotel wasn’t what I expected to be the Hilton. Would go back to this Hilton.

We enjoyed our stay at the Hilton. My only gripe with our stay were the long elevator waits and the really long line to the Sky bar rooftop. It didn’t help that 2 of the elevators were out of service. Other than that, very clean property and responsive staff.

Location was good. Broken elevator. Lack of communication.

Location and pool

Absolutely love the roof top pool!

Overall hotel was great. However, it was frustrating when it came to meals. I tried to go down and order to go but was told they were too busy, so there I was walking around at night on the street trying to get something to eat. Paid too much to stay at a hotel and can't get access to the food. Unacceptable

Very good

We stayed on the south side with partial ocean view.on the 16th floor and the sound of the two huge fans,I believe the air conditioning unit was so loud you couldn't even hear the ocean.You couldn't hear anything!!! I would only stay at this hotel again if I stayed full ocean front.

The location was perfect. We stayed on the south side with partial ocean view.on the 16th floor and the sound of the two huge fans,I believe the air conditioning unit was so loud you couldn't even hear the ocean.You couldn't hear anything!!! I would only stay at this hotel again if I stayed full ocean front.

The pools were closed the inside and out when calling about the inconvenience was approached with attitude and rudeness. Was asked if I could go to another Hilton sister hotel and was explained they did not do that but in my past experiences with Hilton they provided that accommodation. This was my 3 kids spring break and our only beach trip this year I will not be returning back to this hotel not because of the property or the accommodations but of the rudeness of the staff it was very unprofessional.

Exceptional

The pools were closed the inside and out when calling about the inconvenience was approached with attitude and rudeness. Was asked if I could go to another Hilton sister hotel and was explained they did not do that but in my past experiences with Hilton they provided that accommodation. This was my 3 kids spring break and our only beach trip this year I will not be returning back to this hotel not because of the property or the accommodations but of the rudeness of the staff it was very unprofessional.

Oceanfront access was perfect

I enjoyed my stay

The food at the restaurant was delicious I enjoyed my stay

Friendly

The room and ocean view were incredible. One of the elevators were out of service. Only a minor inconvenience. The pillows and toilet paper sucked. Everything else was great. Overall an awesome experience

Restaurant was great

.

Nothing bad to say enjoyed everything and every staff member I was in contact with

My family and I have stayed at this Hilton before and it’s always clean and the staff is very professional. The roof top pool with the Sky bar very nice. Indoor pool also nice. We had amazing 4 day stay with beautiful ocean views. I recommend this hotel always.

Passable

Balcony view awesome

Great location! Steps from the beach, right on the boardwalk

I liked the view and the location was close to the stores. The long wait at the elevator

Proximity, Catch 31 was excellent Wish there were screens on the doors.

Valet parking is a must.. the urgency and kindness the gentleman put in getting your vehicle -I give them a 10-. The staff at check in were nice, asked us what floor we preferred and north/or south side. The overall appearance and the fragrance of the hotel is nice. The bar side during happy hour was pleasant. For dinner we had to wait to be seated, per sign posted with multiple employees walking by before we were acknowledged and seated. After seated we waited again, then finally walked out. Access to the beach was nice except for all the construction/workers getting ready for an event. The room was nice, housekeeping was there each day. I would recommend this hotel to anyone and will return.

My boyfriend and I enjoy staying at this hotel every time we visit the beach!

It’s was in a good spot and Manager was great she went out her way to make our stay awesome cause I Reservation. It’s was in a good spot and Manager was great she went out her way to make our stay awesome cause I Reservation was jacked up. Her employee was very disrespectful to her own manager while she was messing up our reservation badly and our wait was over an hour. But the manager ask her if she could help her She was rude to her manager telling her she have it let her do it.. when she real didn’t cause we we’re going threw this a whole hour..

Exceptional

Great view the room was real nice and clean and the restaurant seafood bar was wonderful also had live music playing at the pavilion

Great location. Clean and organized. Friendly staff. Affordable. Convenient parking. Highly recommended.

Traveled as family

The bathroom sink is not draining, I call somebody stop by three times and not fixed and make mess on floor and balcony. We wait almost three hours for nothing.

everything is good

Everything was great service was very helpful .

The room was clean. The staff was very friendly. You can walk right onto the beach. I would definitely go again.

Exceptional

Superb

Everyone was very accommodating! We were in town for a basketball tournament and Hilton allowed an early check in (1pm) once the room was clean. Room was freshly cleaned, valet was on deck, ready to go, pool rooftop hang was clutch. Thank you Hilton you are the Bom.com

Great venue and staff. Rooms could use exhaust fan in restrooms

Exceptional

Clean room, wonderful location!

It’s a beautiful hotel, but the staff wasn’t necessarily the most helpful and there were a few stains in our room. At the restaurant, the waitress seemed to be rushing my husband and I during our anniversary dinner. Kind of a disappointing trip.

April 25, 2026 for 4 nights. Our dislikes was no bathroom fan or microwave. We loved the beach view with the marble fireplace chairs all around and you can get served food and drinks but it takes a while. Front of hotel has rocking chairs to sit in while you the beautiful beach. We had corner room beautiful. They have out pool on roof with 2 bars and hot tub. Indoor pool was being worked on meaning water not clear. D.Knox

I did not get the room that I paid for due to construction which they told me 2 days prior to check in. If I had known that I would have never booked

Very good

Very good

I appreciated the greeting and professional help they gave my family and I as we got there. We walked through the hotel, abd it was beautiful. We will make this hotel “ our favorite one to stay”. Fell in love with the location, the view of the ocean, and the restaurant in the Hotel. Definitely coming back real soon

Rooms could use some updating.

The only con was the beds were very hard

Exceptional

Best place on the beach

I was upgraded to a complimentary ocean front room and loved the view. Staff was very friendly and helpful, as well. I will be back!

Amazing time, accommodated all of our needs.

Passable

Pool was closed and being repaired. Thats why we stayed at this location. This made the trip a bit of a bummer.

Pool was closed and being repaired. Thats why we stayed at this location. This made the trip a bit of a bummer.

Superb

Disappointing.We booked a king bed oceanfront room and received confirmation. When we checked in, only after me verifying it was a king bed, they told me it was two double beds. I showed the clerk ny confirmation I booked a king room. She checjed with her manager as to why the room was changed and we were told they had to do maintenance in the king room and they had no way of getting in touch with us to tell us about the change in rooms and the only room they had left to put us in was a double bed room. They did comp our parking for two nights and a comped breakfast for two. In the room , our coffee pot still had water in it from the prior guest, called the desk, it took housekeeping an hour and a half to bring us a new coffee pot. The bathroom sink only had scalding hot water until about 11pm, at which time there was no water coming out of the faucet. I complained to the manager, he said the maintenance man could come up and work on it but my husband was already sleeping, by morning we did have running water. Great hotel location, but truly a disappointing stay for a Hilton

Clean quiet and helpful staff.

Staff always attentive and nice. Best of all, at Catch 31 bar and restaurant we had the best dinners and drinks I'd highly recommend the hotel.

Went with family, the view was great, the staff was great. Overall good experience

Complimentary upgrade and super friendly staff made my stay a true pleasure!

Exceptional

Good

Superb

Exceptional

I used to live in Virginia Beach and always ate at Catch31 and have been to events and conferences at the Hilton but it was my first time staying. It was great and exceeded expectations. Nothing

Nothing

We had a wonderful stay for one night. The partial view was wonderful. It's too loud on the

It would be nice if there was a screen on the balcony door so that no bugs would fly in. Nothing other than a screen on the balcony door

It would be nice if there was a screen on the balcony door so that no bugs would fly in. Nothing other than a screen on the balcony door

We had a room on the 15th floor that overlooked the ocean. It was beautiful and we enjoyed our stay.

We had a room on the 15th floor that overlooked the ocean. It was beautiful and we enjoyed our stay.

Clean room, staff helpful and friendly, beach access easy

Exceptional

loved the open times of the pool and hot tub! the smell on the lobby was kinda gross, but overall great experience clean room, im very happy with my stay and staff was very nice! Beach view is beautiful even with just the partial.

Overall the hotel is nice. However, it is showing it's age... particularly with some of the furniture in the rooms. The air conditioner in my room also sounded like it was on it's last leg. It was so loud, I had to turn it off. The walls in the adjoining rooms are paper thin. I was in an adjoining room (not with people I was traveling with) and you could hear their tv and them talking. Not ideal. However, the view was great.

Na

Yes

Very good

My reservations were cancelled after updating my payment information and I received an email stating I was all set.

Sky bar is under construction so no rooftop bar or pool besides the indoor pool.

Very good

Exceptional

Pool was closed for repairs. Not that big of a deal. Front counter was a bunch of getto ass blacks stealing hotel blind. Valet was nice though.

The hotel and staff were amazing! Perfect location, close to everything and right on the beach. Their in site restaurant was beautiful with outside seating, firepits and delicious food.

Large group staying at property was inconvenient by overcrowding the elevators and making them malfunction

I loved the hotel! This was my first time at Virginia Beach and I really enjoyed myself. Besides the curfew everything was great I’ll definitely be coming back

Checked me into a room that hadn’t been cleaned - dirty plates from room service on the bed and towels everywhere on floor. Then at 2:30 am the plumbing crew was banging on pipes and using a very loud power tool in next door room. Probably loud enough to wake up several guests. Horrible stay.

Great location right by the beach. Everything was wonderful. Definitely going back with the family.

Disappointed the roof bar was not open but staff friendliness in every department was outstanding. An excellent stay.

Overall stay was great. Couldn’t have picked a better hotel

The location of the hotel was directly beside Neptune statue which is my favorite landmark at Virginia Beach There was a power outage which caused two of the elevators to lose service which made it hard to get back and forth up and down stairs. And it really bothered me the fact that there wasn't a microwave in the room because I couldn't warm up food that I had bought from other restaurants

The bar and restaurant blew me away. Of all the restaurants I ate at in this area , this hotel had best food. The bar staff was very friendly and accommodating. I would definitely revisit this hotel.

Great locating the beachfront. Staffing was very responsive to accommodations and check in and our process was seamless.

Great location

Loved the view of the beach! Worth it to get a corner room selection to have a window as well as the balcony.

Was great

Lots of issues with the bathroom toilet. Maintenance had to come to my room 3 times I also have to leave my room to go on the second floor at 5am to use the bathroom

Located in a nice area.

And maybe a free breakfast. Other than that everything was great

Did not clean the room when asked

19th floor view was perfection. Bathroom was spacious and the products were crabtree & Evelyn. Bed was comfortable. Woke to the sunrise right in front of my bed. I’d stay here again.

My husband is a Hilton honors member Restaurant food was delicious the view of the beach and the staff was friendly

Was disappointed the Sky Lounge and Infiniti Pool wasn't open and that's what I traveled to VA Beach for in the first place.

Great!

Everything was great for starters/ drinks/ breakfast ,, all great!!!! And I felt like there was NO!!!! nickel and dimming us to death,, I love that!!!! I could not say anything bad about this hotel!!!

Excellent service

Great ocean view! Very clean and excellent service. Great location for outdoor workout

The pool was nice however the hot tub area was down and under construction

Great Atmosphere. The only con is the restaurants (Catch 31) closes at 10 or 11. And the pool closes at 9pm which is a bummer

A bit run down, only a partial sea view and we couldnt open our balcony door as the noise of the monster air conditioner unit outside was very loud.

The room was clean and access to the beach was easy but I would never stay here again. First of all I booked this location because of the rooftop pool and it was closed for renovation however, I was never informed of this while booking and I specifically asked the front desk about the pool and they never mentioned it was closed. They just told me what floor it was on. I arrived at 11:40 AM and asked to check in and be notified when the room was ready and they told me that they do not do that. They were not friendly and acted like my request was something abnormal. I stay at Hilton‘s very often and always check in early and receive a text and digital key when the room is ready. They acted like this was all new to them and they had never heard of it. Went to the bar around 4 PM for a drink and sat there for 18 minutes waiting for eye contact from either of the bartenders who weren’t even busy. I was very disappointed with this location on so many levels. Such a shame Hilton could definitely do better!

Walkable and easy beach access.

Everything was good

The hotel is overpriced. The outdoor pool was closed. There is a picture with lawn chairs in front of the hotel, so I expected that and was told they are for rent during the season only. The hotel would not provide towels to even take to the beach. I had no towels or chairs with me because of the picture. The bathtub was peeling. It needed to be replaced. The hotel smelled of weed. It was very loud. Elevator stopped working and the others were very slow. It took us 20 minutes to get to the pool to find out it was closed. I will not return to the property.

Very clean hotel nice view of the beach ! Will visit again.

Our stay was very nice where the weather couldn't have been better Easter weekend. Everything was first class other than a minor issue with ice making machines.

Yea

Our TV only worked intermittently, due to WiFi it seemed.

Very comfortable and clean The elevator takes awhile

Room carpet had a stain and needed to be vacuumed. Other than that the stay was beautiful

Didnt use internet but room was awesome

My two children and I left one day early

Breakfasts buffet was okay. Scramble eggs was kind of dry. Not a lot of options to choose for the buffet. Eating outside of the hotel is much better and cheaper too

Poor

The room was great, but the outdoor pool amenity was under construction really would’ve liked to use that.

Clean room; very convenient to shops and restaurants

Disappointed hot tub wasn't operating, wish it would've said that on website

Perfect PARKING EXPERIENCE( 25 days a night you can go in and out, located across the hotel -walkable through bridge.) Perfect staff, cleanliness and overall an amazing experience. Be sure to confirm the outdoor pool is open.

Location Wait at the restaurant was rediculous, pool wasn’t open upstairs, some items in need of repair- sinks in bathrooms, conditioner was empty in bathroom..

The place was nice and clean and we enjoyed the location. Nice location with comfortable, clean rooms, but several service issues took away from the experience. The sky bar was closed, and the rooftop pool was under construction. Breakfast was confusing—our booking included four guests, but only two were covered on the voucher, and no one explained what was included. We also missed out on items like omelets due to the lack of communication. Additionally, being asked for a card upfront while others weren’t made us feel uncomfortable.

The only thing that could be better is the food options at the restaurant

Great Experience

The room I stayed in had zero toilet paper. My friend stayed there as well and had no towels no toilet paper no body wash. Asked for a crib. Came right away but was broken. Went to dinner three hours later still hadn’t brought up a new one

Room was clean and great beach view

Everything

The front desk staff was absolutely horrible. It was a lady name, Alexis or Alexa. She was such a nasty individual. She should never be customer service the way she talk down to and don’t make you feel welcome. I would never ever stay here again, and I’m definitely taking it to corporate because she should not be the face of this type of hotel chain. Her attitude is deplorable.!! Absolutely unacceptable downright nasty and ignorant. I definitely definitely hope someone send her to some type of customer service classes before she clock in again to make another dollar on the clock, but maybe this can be a lesson for her for the next go-round cause it won’t be me and my family. I would never stay here again due to her nastiness lack of communication, lack of customer service and deplorable attitude.

Great area and location The elevators took 30 minutes and had lines waiting to get on. There were multiple not working and no plan to help with this.

Great location, nice place.

Overall, it was a great experience. Can’t beat a nice hotel directly on the beach. We had a minor blip, one of the hand towels had fresh mascara on it. The front desk staff quickly got us new ones plus additional towels. Rest of the room was spotless and the view from the 19th floor was absolutely breathtaking! We were able to check into our room two hours early and the front desk staff helped us roll into another nights stay while keeping the same room! Huge thank you to her. We appreciated it! This is a big weekend for Virginia Beach with the Shamrock Half and full marathons. I’m sure staff were working quickly to accommodate everyone. Valet - so easy and professional! The pool was nice! The rooftop bar, outside pool and hot tub were closed (out of season). Indoor one was nice, warm and relaxing! The restaurant attached to the hotel is also very nice. Staff were friendly in both places. We did learn a lesson. If you book another night, do so directly with the hotel front desk staff. We were told to do it online but the online rooms from the hotel website redirects you to a 3rd party w/o telling you then charges additional hidden fees, again without telling you - $140 worth. We got our money back at the hotel rate. It looks like you are booking through the Hilton website when in fact, you are not. They apparently do this to try to quickly sell off unbooked rooms. Race weekend prices are highly inflated $750 vs $180. Book early. We are looking forward to another visit!

Clean room, friendly staff

THIS place was AMAZING! I had a oceanview on the 16th floor! I fell completely in love with this place and I can’t wait to come back!

Everything Nothing

Location was great Out of date

Excellent

Great location. Great pool and gym. Nice restaurants inside the hotel. Slow elevators.

I stayed at the Hilton Virginia Beach Oceanfront for my daughter’s competition this past weekend. The hotel itself is beautiful. Check-in was easy, the rooms were very clean, and the front desk staff was excellent. On the surface, it reflects the quality you expect from the Hilton brand. But the decor throughout the entire hotel left me stunned—and not in a good way. The hallways, elevator areas, bedrooms, and even the bathrooms are filled with large vintage photos of beach scenes from the 1960s. Every single image shows white Americans enjoying the beach during a time in history when people who looked like me—an African-American woman—were not welcome in many of those same spaces. It’s hard not to think about the historical reality: in that era, Black families could face harassment, arrest, or worse simply for trying to enjoy the same beaches. So it’s genuinely baffling that a major company like Hilton would choose that exact period to celebrate throughout a modern hotel in 2026. At best, it’s incredibly tone-deaf. At worst, it sends a message no hotel should want to send. It’s disappointing that no one in the design or leadership process stopped to ask how guests of color might feel walking past those images over and over again. Because of that, despite the otherwise nice stay, I left feeling uncomfortable rather than welcomed.

Hotel was under renovation sky bar closed two elevators worked one down

Skybar was closed and there was nothing indicating that. Construction in the hotel started at 9am and woke me up. There was no mention of ongoing construction anywhere. Fire alarm went off and we had to evacuate, just for it to be a false alarm. Room was way too expensive for the experience we had. Get it together Hilton oceanfront.

Yes it was.... Magnificent View....!! Overall Satisfied with my stay....!!

Below-average furnishings (cheap vinyl chair, broken bureau drawers, 1/2 electrical outlets non-functional, poorly installed and maintained bathroom plumbing). Excellent view of beach and ocean from two directions. Excellent restaurant on premises. Overall, did NOT meet my Hilton expectations. I had a much better experience in 2025 from a neighboring hotel with a 2 star rating.

Clean room, some minor updating in the bathroom would help, but it was very clean. Valet parking is great. Staff was very friendly and helpful. The restaurant, Catch 31 was excellent. It was a great stay.

The oceanfront was absolutely beautiful

Staff is always great

Yes

Room was clean! Rooms are well kept. Very convenient to have a restaurant on main floor. Easy parking. Only complaint is walls are not sound proof!! I was able to hear our neighbors in next room doing the nasty and I had my daughter with me so I wasn’t to happy with that. Other than that hotel was nice. I have definitely stayed at better places but i would not say i would not stay here again

Nice

Nice view clean room

Nice view clean room

The housekeeping staff did an excellent job of keeping the room clean and fresh. The furnishings are outdated and the bathroom was dimly lit. The front desk lady who checked us in was neither courteous nor friendly. The valet staff were very helpful and polite. The lobby fragrance was too strong.

The housekeeping staff did an excellent job of keeping the room clean and fresh. The furnishings are outdated and the bathroom was dimly lit. The front desk lady who checked us in was neither courteous nor friendly. The valet staff were very helpful and polite. The lobby fragrance was too strong.

Room was ok, some things look modern and new and somethings broken and dated. Lobby smelled like raw sewage. Even the biggest king room seemed rather small. Not worth it for the money I paid.

Room was ok, some things look modern and new and somethings broken and dated. Lobby smelled like raw sewage. Even the biggest king room seemed rather small. Not worth it for the money I paid.

Great staff I enjoyed the beach air.

Great staff I enjoyed the beach air.

All

All

Beautiful room!! Staff was extremely friendly and helpful.

Beautiful room!! Staff was extremely friendly and helpful.

Candice at the front desk was awesome!!! Pretty much all of the people at the hotel were great. The rooms were clean and smelled nice. My biggest problem was the bed. It was TERRIBLE (this time and last time). I even bought my own pillow top to put on it and it still bothered me. The plug in the bath tub also didnt work (not a huge deal).

Candice at the front desk was awesome!!! Pretty much all of the people at the hotel were great. The rooms were clean and smelled nice. My biggest problem was the bed. It was TERRIBLE (this time and last time). I even bought my own pillow top to put on it and it still bothered me. The plug in the bath tub also didnt work (not a huge deal).

They only have bell service during their peak period, spring summer and fall. While I was there, the Special Olympics polar bear plunge was going on. The place was sold out and there wasn’t even a single luggage cart available. I am disabled and unable to carry large amounts of luggage, especially to the 12th floor. After a few calls from the front desk, someone finally brought down a couple of quarts that were left in the hallways. That added about 45 minutes to my check in. Even after I managed to get a hold of one of the carts there was no one there to help.

They only have bell service during their peak period, spring summer and fall. While I was there, the Special Olympics polar bear plunge was going on. The place was sold out and there wasn’t even a single luggage cart available. I am disabled and unable to carry large amounts of luggage, especially to the 12th floor. After a few calls from the front desk, someone finally brought down a couple of quarts that were left in the hallways. That added about 45 minutes to my check in. Even after I managed to get a hold of one of the carts there was no one there to help.

Clean rooms, indoor and outdoor pools/hot tub are all heated and open all year round. Front desk, valet and staff service was 10/10. They reached out to us to provide more towels, wash cloths and microwave. Valet was the best with taking care of our car and made sure we did not have to wait more than 1 minute when getting our car. We will be back!

Clean rooms, indoor and outdoor pools/hot tub are all heated and open all year round. Front desk, valet and staff service was 10/10. They reached out to us to provide more towels, wash cloths and microwave. Valet was the best with taking care of our car and made sure we did not have to wait more than 1 minute when getting our car. We will be back!

Helpful staff and clean large room

Helpful staff and clean large room

Great place.

Great place.

Great customer service and friendly staff.

Great customer service and friendly staff.

Great stay, great staff

Great stay, great staff

Was great

Was great

Staff was very courteous! and room was clean.

Everything was nice

Hotel staff was very friendly, accommodating, knowledgeable, & helpful! The room was not as advertise through Expedia. There was not a bathtub with a stand shower as shown for the superior suite. However, the room was nice. Amazing & breath taking view!

Great customer service Clean room

Yes nice view

Everything was great until you come to the room The bed was nice but it was just too soft. Refrigerator didn't work. It stayed at 50° or whatever The office chair was broken or something wrong with it. I got a shower chair and it broke the lighting. You had to figure out how to work the lighting. Several things was going wrong but all if you went outside the room everything was great

I had a very bad experience during my stay. I couldn't find any bath soap. The glass shower door was about to fall off. That's a very serious risk for anyone. I reported it and received no response.

The staff was pleasant and helpful.

Toilet broke in the middle of the night. Wasnt fixed until right before we left. The thermostat didnt work. Very disappointing.

Great location and service

Quiet room, but a little tired. Carpet frayed, paint peeling - needs some TLC. Beautiful view, not crowded - nice stay

Unfortunately, as of December 2025, everything has changed. The property has not been well maintained. Room furnishings are outright seedy level shabby for want of replacement. Tile grout problems and rust in bathrooms have a cheap motel effect. Hotel hallways have rips and dings in wallpaper and walls. And there is an unpleasant stench in the lobby and hallways, due to likely need for airduct cleaning and filter replacement. They still charge a lux price, but provide a yucks stay experience. Try the Cavalier, Hyatt Place,, or Embassy Suites Book and oceanfront (not ocean view) room wherever you stay in VB. On non cloudy mornings, the sunrise over the ocean is still soul resetting, no matter where you stay.

Perfect!

Room was clean and comfortable, staff friendly.

THE ROOM WAS SPOTLESS BUT THE STAFF EVERYWHERE WAS OUTSTANDING. THANK YOU

Nice room,

Excelent room and service!!!

Great room and view! Will stay again

As always the rooms were clean and the bed was comfortable. Service was excellent and the view unbeatable.

Beach view, great service. Always is a pleasure wake up in front of the sea!

The room we stayed in was very old…old furniture, old lamps, old TV, and mold on the bottom of the shower glass door.

Beautiful place to stay at the oceanfront!

Bath tub paint was peeling.

Best hotel on the beach in Virginia Beach

The room is outdated, the tub had a permanent dirt mark, i had to have the shower curtain changed because of mold and my towels had holes in it. Told the manager. We went to the indoir pool and the wster was cold.

I loved hotel Hilton before I was there but this time bath was very dirty and yellow I asked they send next week somebody to clean but they did. Front desk did not answer calls and I had to walk downstairs every time I needed something. During the last night of our stay the fire alarms went off and I had to evacuate with my family, after staying in the cold for an hour we went back to our rooms. The staff did not know how to turn off the fire alarm speaker and it took them another hour to turn it off. They did not provide any explanation as to why the alarm went off. I get sick from last night

Everything was wonderful!! Staff was very friendly!!!

The room was clean. We were thankful for the handicap bars in the tub; however, for my husband who is unsteady on his feet sometimes and me being short, climbing into the jacuzzi tub was a little difficult.

The front desk staff were terrific. The room looked great, except the bathtub had some kind of yellow residue in it (perhaps the prior guest used a bathbalm in tub?!), so l wasnt comfortable taking a bath in it. Otherwise the room was spotless and lovely. I also wish the valet staffer let us know that we could’ve parked in the laneway to check-in (as it was a drag to park in the lot and then have to drag our stuff all the way in). The restaurant, at the bar area, was FABULOUS!

Clean comfortable room.

The oceanfront view was spectacular with an awesome sunrise. The staff were pleasant and knowledgeable. It definitely would have been a more enjoyable experience if the large family next door were less noisy, especially the child.

Beautiful hotel. The room we stayed in had a partial ocean view. The only thing was the coffee maker was missing its top so I couldn’t make any in the room.

Yes

Great ocean views from our balcony. Property needs some maintenance, some water damage inside that is clearly visible. Pool heaters did not work while we were there so we did not get to experience them. The skybar was also not open during our Friday-Monday stay which was disappointing as well.

Todo muy bien

Yes

Clean room, only problem lighting is terrible in the guest rooms & bathrooms

Loved the view. Stunning

I'm not sure I noticed anything unique about the hotel. It had a good location

I was very happy with the view of the ocean from our balcony but the room was outdated. The bathroom did not have an exhaust fan and the balcony rails were dirty.

Very nice

Very disappointed, unprofessional stuff!!!

Hotel needs to be upgraded . Location is great

Overall the hotel is kept clean but updating is needed. We had an ocean front corner room which made the views nice. Although I was disappointed we were on a lower floor which I did not understand since the hotel wasn't fully booked when we checked in. For the money you pay be sure to request a higher floor the views will be much nicer.The cleaning staff did a great job and when requested for additional items they were prompt to bring them. The roof top pool was fabulously we were happy we were able to enjoy it, considering it was September.

The view of the beach is amazing! I I loved watching the dolphins from my balcony. I love the fact that the boardwalk offers so many restaurants and activities including bike rental.

Great view, great location. I booked an oceanfront King, I paid about $300 for my room. The downside is the room connects to the room next door and the doors are paper thin. I could hear the ladies talking in the room next door from my bed. I’m a light sleeper, I did not appreciate this at all. The lady at the front desk was average, not very friendly. The room was clean and comfortable, met my needs. Liked the mini fridge.

Also, disappointing that there was not a business center on site?

Very clean and quiet over all

The view from our room was fantastic- right on the ocean, we could open up our (shockingly well sound-insulated) door to the balcony and hear the ocean, and we could see the ocean from our bed even. Unfortunately, we weren’t really able to enjoy it for that long, as the room next to ours would smoke cigarettes on their balcony, which would then blow into our room. The restaurant attached to the hotel (Catch 31) had some great food (the seafood Alfredo was divine, as was the fresh caught Mahi) but unless you were in the back dining room, it was loud to a point you couldn’t hear yourself think, and the live music was even louder. The overall cleanliness of the room was okay, the shower wasn’t the cleanest (as made evident by the spider in the corner of the shower) but the pervasive smell of weed throughout the hotel was rather off putting. I’m sure the inclement weather did not help with things, but we drew the line when our bathroom started to smell like weed from the room next door and checked out early. As a word of caution should you choose to stay here, beware the hot water, as it gets extremely hot, and skip the hassle of getting the “breakfast included” option when booking- unless you have it on your receipt from the booking (which hotels.com doesn’t do), you will have to argue with the front counter to receive your vouchers.

Our room had a beachfront view, was spacious, and was quiet. The staff was excellent and professional. The only downside was the 2 twin beds instead of a queen or king bed.

The thermostat did not work. It showed that it was set to 70 but the temperature never went below 74 - and it was cooler outside than in the room. The room safe was shut upon arrival so I wasn’t able to use it. The shower head also leaked and it constantly dripped, quite loudly. The staff also could have been more mindful of disturbing guests before 8am. I arrived at 1:30am and was a little annoyed that I was woken up around 7am due to staff in the hallways slamming doors, loudly cleaning and vacuuming, which was really surprising at that time of the morning.

Beach view is great but the hotel room seemed smaller the Hilton Garden Inn.

Personal texts from Bryant to check on us. Even if it may have been AI, it was a nice touch.

Lock on our door was broke. Only received 3 bath towels a day. If 2 people take showers morning and night, you need 4 clean bath towels. No body wash in shower. Catch 31 would not take reservations. My husband is diabetic and needs to eat after taking his insulin. We can’t wait an hour for a table. Sky bar closed at 9:00. Would have loved to have gone up there to listen to some music, etc. after 9:00. We did have a beautiful view. We enjoyed the sunrise one morning. Very noisy last night. People woke us up at 1:00 am!

We had an ocean front with balcony - excellent

beach view was amazing

Corner room looking north was excellent!

Great scenery, lots of shops, lots of restaurants

it was just ok has gone downhill in the past few years.

Plenty of shops and restaurants nearby. We could walk to everything. Great beach and great view from our room.

Beach was dirty.

Ocean view was partial but we were able to still see it, all around excellent hotel would come back

My husband and I were so pleased with the accommodations. Everyone was so helpful- from the front desk to the housekeeping staff. The room was clean and the beds felt brand new. The ocean view from the balcony was spectacular. We spent a lot of time on the balcony enjoying the view of the ocean and the beach. I would highly recommend this place. If we come back to Virginia Beach this is where we will stay.

Not what I expected from a Hilton. While the property was neat and clean, there were plenty of things that were not up to par. The refrigerator in the room was very tiny, the TV wouldn't work and when we tried to call the front desk about the TV not working we got a busy signal on the room phone. Turns out there is a "trick" to getting the TV to work. Front desk did state phones don't work properly. There was an event during our stay and and there were signs that said private event and they didn't want people walking through the area but it was in the hallway to get to the parking garage, not sure why you would have an area closed off that connects to a parking garage. We did like Catch 31 and our server Jordan was excellent. We returned for breakfast the next morning only to find a 20 minute wait with alot of open tables. We went to another hotel and were seated promptly. Overall, it wasn't a terrible stay, just not what we would expected from a Hilton as we have stayed at Hilton's in other travels. Just dissapointed.

We enjoyed our stay, however we would have enjoyed it more if we could have sit on the balcony once we were in for the night. Our partial ocean view room was on the 29th street side (opposite side of the Neptune statue) and was above two huge hvac fans that were so loud we could not sit on the balcony. We were on the twelfth floor. We asked for a different room but there were none available. Just be sure you do not get a partial ocean view on that side. We would go back. The restaurant and open bar area is wonderful and the staff were very friendly. They even had rocking chairs to sit out and enjoy the ocean at night. This is a great location as well.

Yes but the TV only worked half the time.

Beautiful, comfortable room. Enjoyed the Skybar and the amazing view of the ocean and surrounding area from there. Had dinner in the restaurant in the hotel and the food was delicious, though it was very slow getting out to us.

Great restaurant!

Really nice customer service is great

The property has friendly and exceptionally wonderful front desk staff. The rooms could use some updating , but are ok, and the beds are comfy. The restaurant Catch 31 has staff that is hit or miss on service. Our breakfast was unpleasant due to the waitress not being attentive. The location is great and we had a good time getting around the beach and local attractions.

The room was great. The restaurants food was delicious, they also had a dj that was awesome. Valet staff were great! I would stay at this hotel again!

We had to check out a day early and Expedia contacted the property who approved a refund…even though the weather during our stay was horrible the hotel was great so we would definitely go back when it’s nicer weather.

Clean and convenient

Excellent

.

Bad experience

Nice location and place.

Clean room with a beautiful ocean view. Even with a party occurring on the roof, I couldn’t hear anything. Walkable to many restaurants, retail stores, and attractions. Love the blackout curtains within the room

Great stay, with no disturbance

Great rooftop infinity pool hot tub and bar.

Perfect experience couldn’t ask for anything better!

The first room they gave us had issues with plumbing but they were super nice and moved us to an equivalent room that was good. View is amazing. Though I stayed in the ocean view room, the partial ocean view rooms are not bad either. This is one of the properties that does not have another tall building right by the side blocking the view. The hot tub is good. Not too cold, not too hot. The ocean is difficult to see from the swimming pool coz of the tall translucent glass. I wish they reduce the height of glass fence near the pool. It will 10x the ocean view for someone chilling in the pool.They have ample parking. Neither parking nor wifi are technically free as mentioned in the listing. Murphy's near this hotel has good vibe if you want to get a drink or two.

Made la

Awesome stay. Nice hotel and experience was awesome.

Nice views

Cons: the hotel is a little dated. The bathrooms are not too big or modern. Its kinda old. But overall our stay was beautiful and we were attended to by an amazing staff.

We loved the rooftop pool and bar sccess as well as Catch 31 being right there with great food. Paige was amazing. The rooms were clean. It wasn't overcrowded. Loved it!

Perfect stay for a spontaneous beach overnight. Friendly staff, our room overlooked the stage and we loved being able to watch the performances from our room, gorgeous views. Loved a morning dip in the rooftop pool and hot tub. Parking was easy.

AC was broken. Read 75, although set on 68. Maintenance was supposed to come look at it but no one showed up. Refridgerator broken. People next door very loud. Room smelled of marijuana in the evening from the other rooms I guess. Only 1 poor lady working front desk when we checked in on Labor Day weekend. Valet people were the best part of the stay. Will stay at Marriott next time.

The view of the hotel, the treatment, the cordiality, the pool, everything was luxurious, elegant and majestic. My birthday was the best.

My wife and I enjoyed the cleanliness, easy access to everything, beautiful view of the city and the entertainment on the beach, the restaurant, friendly staff, etc. We plan to visit Virginia Beach next year and will book our stay at the Hilton again.

Too short!

staff

Overall a very nice hotel with a beautiful view. The staff wasnt very helpful, kind or welcoming. Just felt like the next person coming in, no valued as a guest.

This is our 10th year. We love watching dolphins from our balcony.

Not what we expected for our first stay at a Hilton. There was a strong smell of sewer when we arrived in the lobby. We had multiple outlets that weren’t usable and probably dangerous in our room. We weren’t told anywhere that all oceanfront rooms were adjoining so we were kept up by screaming kids our entire first night until 6:30 am when they seemed to check out. The refrigerator wasn’t cold and leaked water on our food. The rooms do not have microwaves and they are on a first come first serve basis. Luckily we got one. The restaurant is very nice and they had Starbucks coffee in the lobby.

I didn’t like that the cleaning crew either accidentally or intentionally took my only pair of sandals, I checked with security three times to know avail. They were the only sandals that don’t give me blisters. Extremely annoyed.

It was clean right off the beach would stay here again

We highly recommend staying here! All the staff were very kind and helpful. The hotel, our room and the rooftop pool/Sky bar were all very clean. We didn't get a chance to eat at the restaurant because we wanted to spend as much time as possible exploring the boardwalk, shops and beach in the short time we were there. Next time for sure!!

Would not stay here

The hotel lobby smelled like raw sewage. The carpet, in my room, was FILTHY! It took 5 hours for the front desk to deliver extra towels. It's virtually impossible to retrieve your vehicle, from the valet, due to traffic in the hotel circle. The food at CATCH 31 was awful! The burgers were bland. The crab cakes were mushy. The drinks were way too strong, without flavor. This was the worst HILTON stay for me. It was definitely not worth $400/day!!! I am still waiting for the BELL HOP to assist me with my luggage. I have been home for 2 days now.

The amenities in room are nonexistent... no microwave, cable sucked, and the decor is out dated... to much money for a mediocre room.

It was a great experience. The property was clean. The staff was professional.

Nice property

Clean holtwl

all

I love the location. The rooftop pool and hot tub. The roof top bar were also a club at night and fantastic. Breakfast could have been better.c. But the waitress Michelle was fantastic

Saturday night for a nice dinner in the restaurant at 10pm they BLASTED rap style music my wife and I couldn’t talk. This place was top notched but not anymore. I’ll stay next time up at the Cavalier

No accommodation for the inconvenience when we arrived…

This is a Great property!

Beautiful property steps away from beach and restaurant on site. Breakfast service seemed a little slow and unorganized one mor ing but may have been an isolated incident. Not allowed to grab and go at the breakfast buffet was disappointing on the day of departure as we left at 6am. Parking was convenient but pricey.

NA

Enjoy the ocean front view. Room was clean and staff were very friendly!

Seems like the cleanliness of this hotel has gone way down over the years.

Elevator service was horrible

Beds was not comfortable toilet and sink didn’t half way work. No face towels and the elevator was horrible the whole weekend. Literally waiting over 30 minutes for an elevator and then your card wouldn’t work

The staff was very helpful and the hotel location was great. However the rooms are a bit outdated, and there was issues with the elevators.

Arrived later in day and ate at catch 31. The bar staff was just not attentive to us like they were too other patrons. Hotel was not typical of conditions elevator 2/3 operating

Location is very convenient and close to restaurants beach shopping etc. the cleaning staff would not come some days and will have to call them and still won’t make it.

Nice hotel, great and comfortable stay. Staff are great.

Need to update rooms

Ok

Amazing

Very good

The hotel is at a fantastic location and we really enjoyed our oceanview room with the extra large balcony. All the hotel staff were especially friendly and helpful. The bed was altogether comfortable, but while the pillows and linens were soft, the mattress was showing signs of age with some stiff springs and stains around the sides. There were other signs of wear-and-tear, like oxidized rings on the bathroom floor around where the metal trash can had been moved, the room door feeling a little stiff to shut, and a television system that felt a few generations old, but our experience was still overwhelmingly positive and we would stay at this hotel again.

The best

No towels upon check in . Room was not clean. Front hose staff and Valet were rude and disrespectful. No towels for pool . We were told that's how it is here. Never ever will I trust Hilton

The hotel was clean and super convenient lovation. The bands were right outfrontand could even enjoy music from rooms were very nice and cleane.

This hotel is great! Loved the location, cleanliness, and staff.

Terrible wait for the elevators.

Location was nice as well as parking. Did not like the pool, had no towels. Room carpet was ripped and ceiling had stain. Had no shampoo in room when checked in. Does not meet Hilton standards

The location of this hotel is fantastic! Super close to everything.

Only issue I had was the AC wasn’t working for the first day, but as soon as the issue was reported, the staff had maintenance fix it with no issues

El hotel fue limpio y sin ruido. Buena ubicación para disfrutar de la vista al mar.

Lively hotel in a great location. Bell boys need work in being more attentive to guest needs. Valet parking also needs work in organization and response. Our shower leaked the whole time despite being turned off. Sometimes long waits at the elevator. No towels at the pool. But overall great stay.

Had stained sheets when we got there but they were changed promptly. Happened when we turned down each bed so a little concerning but taken care of.

The hotel was Very convenient to everything.

Very clean and calming, great staff, easy to find and in a great location. Room was very comfortable and met all our needs.

Beyond my expectation. I loved it

The hotel is in a good location on the boardwalk. Lots of things to do.

We stayed there before but didn't realize the double bed size was not a queen size. However, we managed this. Otherwise, a great hotel as expected. Friendly and helpful staff.

Great food, only wished a microwave was available for heating my coffee. When I retrieved a clean hand towel from the bathroom, it had brown stains all over it so I tossed it in with the used towels, otherwise the room was clean.

Hi the deck was unusable due to the noise coming from the ac fans. Otherwise our stay was fine we like our ocean front and rooftop bar and pool

Staff extremely rude. The morning staff at breakfast acted like they did not want to ne there and provided little info. The room was very average for nearly 600 dollars a night.

Everything was excellent except the maid service which had to be requested twice

The outdoor pool area was very nice and clean. I also loved the bar next to the pool. The water in the pool was warm and clean. I loved that the beach was right in back of the hotel. The Catch 21 restaurant was excellent.

Guest room was not cleaned well, lobby smells like fish, no mic or fridge in room. Breakfast very expensive, parking too. Not good value for the money.

Great location. Opted out of the pool and sky bar as it was small, but beach access was amazing. Convenient parking attached. Catch 31 breakfast was great. Will stay again. Only down side: never received housekeeping services would have preferred a full room refresh instead only received towels and trash takeout one day.

It was an okay experience.

Hotel was great. Made special accommodation request easy. Pools and views were spectacular. Breakfast buffet was worth it. Instant access to the beach and all of the beachfront shopping/resturaunts. Staff was friendly and helpful.

Great and I got to check in early!!

Bed was very uncomfortable. Most of our time was spent waiting on elevator. Enjoyed the music in the evenings.

The ait conditioner was loud. The balcon was unusable due to the fact that giant airco's were making it too loud to enjoy it. There were so so many children, also at the pool. There is no oversight, so people bring there own music and just ignore evryone else. The place needs a big renovation, looks nice from far away but close up its very worn out. Hate shower curtains!!

The location is ideal and the dining options are excellent. However, I will not book this hotel again unless I have a first floor room. At check out, my husband and I waited for more than 45 minutes for an elevator so we ended up walking down 10 flights of stairs with all of our luggage.

The place smelled wonderful! Staff were very friendly and accommodating.

Overpriced parking rates! Balcony chairs had a leftover cleaning solution that was transferred to my pants within 1hour of our arrival while taking in area/views they brought us 1 chair to replace 2

Na

I would recommend this hotel to everyone

The property itself was fine. Not enough trash cans in the room

Great hotel centrally located…don’t need a vehicle to get around!

The hot tub clearly says 6 people max. The staff allowed at one time I counted 16 people in the hot tub. Half of those people were children under 14 which is also clearly against policy. The children were discussing their ages and pictures were taken to prove the overloaded capacity. The staff was more concerned with taking to other staff and telling people they couldn’t have outside food and drink. Meanwhile children jump off the hot tub walls into the pool. Point is adults couldn’t use the hot tub due to the staff using it as a baby sitter

Wonderful property.

Service was good. We had to wait 30 minutes for a room inspection. We weren’t offered any compensation. Rooms need some repairs. Starting to show their age, at this price point it should be a little better.

Beautiful hotel!

Is all our stay was nice, Nothing stood out except the lack of body soap in the shower.

Excellent experience

I had issues with bugs by balcony door and the AC wasn’t blowing cool . I had to call to have someone spray bugs spray it didn’t really help much , flys and nats were seen still and mosquito or Three were seen!

i order particular room but for some unknow reason we didnt got it. I was unable to fall asleep because they were working with heavy instruments from 10 p.m. to 12 p.m. in addtion to top on everything they turned off the water without warning for twelve hours.

Everything great except Valet Parking was understaffed. The guy working there was great. But needs 2-3 at all times during check-in/checkout rush.

Hotel was very nice. Staff were attentive and friendly

I enjoyed my stay!

The customer service at the front desk was horrible.

I love everything about my stay,cant wait ti return

The property is just ok. The Lobby bathroom was gross. The room’s shower curtain was dirty, paint peeling in shower. The room needs more light.

I got a mysterious “room upgrade” charge that I had to call and dispute. Front desk couldn’t explain what it was for as I didn’t upgrade or request an upgrade. Hotel was 2 star level. No body wash. No place to rinse your feet off after walking in the sand. Very slow check in. Hard bed

Sky bar closed early the night that I was there, but the property was in top-notch condition

Very tidy and a great restaurant.

We had a great view and very nice and clean

Great stay clean hotel

Loved the stay. The room was clean, well-appointed, and had amazing ocean views. Had a small issue with our shower that was fixed promptly and professionally. All staff were courteous and knowledgeable.

Hot water did not work

The view from our balcony, however, was beautiful & the bed was comfortable.

I liked that the hotel is clean, the staff listens to your concerns. I didn’t like that construction was in progress and woke my friend up early in the morning due to the banging. I did get a discount on my room and I’m satisfied with t he e outcome

Pool

Good customer service in the room was clean.

The outdoor pool was nice but the indoor was a little smelly. Overall stay was good.

This was the best birthday beach escape that I have ever experienced in all of my 51 years of life. I can not wait until return

Had a great time. Good fast customer service. Rooms were clean and spacious.. I recommend 100%.

the view on the top floor

Everything was great

Josh at front desk was really helpful and explained everything perfectly. Made for a fast and easy check in. The elevator was a little nosey, we tried to avoid one out of the 3 elevators.

The bathroom floods when you shower and when I asked front desk about the bathroom in the lobby she was extremely rude. The rest of my stay was wonderful.

I recently stayed at the Hilton Virginia Beach Oceanfront and couldn’t have been more pleased. The rooms were spotless and wonderfully quiet, and waking up to a spectacular sunrise over the Atlantic was unforgettable. Breakfast was delicious, and the staff went out of their way to be friendly and helpful. With convenient on‑site parking, it was a hassle‑free, relaxing beach getaway—I’ll definitely be back!

Staff were exceptional

The valent was great!

I loved the spacious room, my favorite part being able to see the ocean from my bed. I booked this staycation to unwind & relax—this property exceeded that with rooftop pools and amazing dining places being a plus.

Clean, relaxing, and always see dolphins from the window. Amazing

Hotel overall is good. The beds are uncomfortable.The trash can need to be bigger and we had to ask for towels and wash cloths twice and no one came. We ended up seeing the staff on the floor with essentials and just asked her

The ac didn’t work in our room and we didn’t get any sleep due to noises and door slamming in the hallway

Great place to stay, nice rooms , friendly staff , awesome dining options.

Great hotel, love the digital key option, was delivered to me earlier than check-in which was really nice!

Friendly and attentive staff

This hotel has excellent services and my room had a beautiful view of the beach and city. Definitely worth every penny. I would highly recommend staying at this hotel!

Great place to stay in

Wonderful experience!

Great location! Staff was very nice!

Great stay!

Great location awesome view

Ok

There was a lot of things with my room that I was not satisfied with there was no towels. The remote wouldn’t work. The power would go out. Honestly I don’t know if I’ll come back .

We around the arra and decide stay, and I always look the hotel and I love it and yesterday was the perfect day! We really enjoy and rest with amazing oceanfront.

Nice oceanfront room. Beautiful views.

nice, clean, great views. brought in free rollaway to the room

Excellent staff, clean room and great property.

Views of sunrise over the ocean was the best.

Nice and friendly atmosphere, quiet accommodations, access to easy parking and eateries.

From the front desk, valet service and the cleaning crew all were very professional and responsive to my concerns.

Has been a go to for years. Love the location!

Great place! It is showing its age just a bit. Some things need updating.

Amazing dining experience at Catch 31. Our server Harry was the best server we have ever had.

We really enjoyed our stay, I really liked my room with the ocean and city view.

The hotel is beautiful. I have been going there for years. Unfortunately, the area outside I dont feel is safe. I only stayed one night, but in that one night we were woken up to a very bad & loud fight that happened in the rooms one floor lower. We heard gun shots fired at 3:00am outside the hotel, then police & sirens followed. Its ashame i grew up there & to see all the growth that has happened over the years. I wonder if it was worth it???

Came down for a holiday getaway and had a nice time. Room was great and staff attentive

The room was filthy shower was broken and the heat was so loud we couldn’t sleep and it didn’t really heat up the room

The tub was dirty on arrival. Someone came up immediately and cleaned bath tub. Also changed bed spread dust & hair on bed spread. The refrigerator had a smell that we didn't smell till we went to open. I usually stay in Hilton on vocations. But very disappointed.😕

Good

Love it

over all it was good.

Convenient to have the walk way to parking.

Really enjoyed staying here and would love to come back this summer.

I am very disappointed with this stay I know the staff has no control over how people act but should it have taken 10 minutes and 5 calls to get someone to answer at the front desk? Still haven’t heard from management regarding my steering wheel.

Awesome place to stay!

Comfortable bed and friendly staff

The staff

Very pretty at Christmas time, Rooms are just small and very basic.

This was just a quick relaxing 3 night stay to unwind. We stayed in a corner room and it was great!

Towels in our room were torn and/or had holes in them and the shower head dripped all night. Also ceiling fan was clicking loud enough to have to turn it off. Other than that it was a very beautiful establishment!

My room quiet and very very clean..rating room Excellent.

The hotel is starting to show its age. They rent Heated Igloos on the Rooftop during the off season.

This was the best experience I’ve ever had at a hotel. The service was top notch! I will definitely be returning.

We received a letter under our door explaining water would be turned off the next day... BUT floors above the 9th would not be impacted. Our water (10th floor) was shut off around 9:30 AM. No morning shower! Toilet had only 1 flush after water it was turned off. No available toilets in the lobby or restaurant. We had to use (2) $7.00 bottles of water to clean up. Then use the public toilet outside on the boardwalk. (... major ordeal to get $14 credited back to my account) "Off-season" shouldn't mean "shrug-service"

I booked this hotel because it said it had an open sky bar, and a pool. When we arrived I was told by the front desk that all the amenities are seasonal and nothing was available. This needs to be updated so it doesn’t show up when someone searches for hotels with pools and bars.

Good

Beautiful at thr ocean location.

The room was nice but the bathroom needs renovation. Wallpaper and paint were peeling around the tub. The view was amazing. It is walking distance from restaurants and coffee shops.

No washer and dryer on property

Great trip, great view great people

I really enjoyed my stay. The room I booked exceeded my expectations and the staff was especially friendly as well as helpful. I would gladly stay again next time I’m in town.

Great service

Awesome stay oceanfront. Great everything except there is a $25 parking fee that I had to read into to find out about. Everything else was awesome. Walkable to other restaurants if you don’t like what the Hotel has to offer.

Beautiful view from our corner room! Loved waking up to the ocean each day! Roof top pool was heated and such a great view. Room was very clean, staff was super friendly and helpful. Everything you need within walking distance. The beach was soft sand, clean, and warm!

I had a great stay and experience.

Suite next to us people loud blaring music 3 am had to call security.

The staff was extremely helpful. Catch 31 restaurant is very good.

Worst check in experience. Took forever even though it wasn’t busy. I waited for one person in front of me about 20 minutes. They didn’t give much information about wifi which was a struggle and I stay in hotels about 100 nights in a year

The stay was great.