Garner Hotel Virginia Beach North by IHG

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Exceptional

It was close to beach and restaurant All was good

Location Uncomfortable bed

clean, block away from the beach, and cookies the options of the breakfast

Attached is a picture from our view.

Love the new look clean and updated!!! Will definitely return

Everything! The staff was amazing! Housekeeping and the front deck especially were really helpful. It was great only being a block away from the beach and shopping everywhere.

We had a great stay friendly staff breakfast was good and parking was great.

Exceptional

Clean rooms . Well worth it done paid for the ocean view rooms if your not paying 2k or better for Hilton or something this is the best option

Rooms are very old and had a bad smell, Carpet was very old. Bathrooms are so small, toilet paper holder was falling off the hall.

The room was clean and comfortable, with plenty of space for 5 people. They accommodated our dog with a reasonable fee. For a last minute trip, the Garner was affordable and convenient. Great location, friendly staff, and all of the basics for a few days at the beach. Early check-in was appreciated. Overall, would recommend for budget travel.

If you are traveling with a pet be prepared to pay $50 a night plus additional fees that they do not tell you about the property is great but not oceanfront and hidden fees.

Clean and located across the street from the beach. Large rooms. Our house keeper was awesome and the breakfast was actually okay.

Exceptional

Stay was awesome as usual. We always stay here when we visit Va. Beach and this hotel is very clean comfortable and convenient to everything

Nothing

Check in and out was a breeze, the young lady that helped us both times was very nice. We did not use the amenities however, the pool did look clean, but was not a very big area and the breakfast in our opinion was not very good. There should be some dairy free options available too, which there were not. The hotel was very convenient to the beach and Boardwalk. The rooms were clean, they just need some TLC which we did see some staff members that were cleaning and making improvements in the building. We would definitely stay here again in the future.

Exceptional

I had to pay for parking when on the website said each room got a parking space, they also never disclosed a damage fee that they charge you when you check in. I 100% thought it was included in the price of the expensive ass room

Location is amazing. The staff was all very polite if you needed them. Honestly I was texted the entire duration and if I needed anything it was done after I left and before I came back. Clean! I don’t care what anyone says, a beach hotel is hard to keep clean and I had no grit from the floors, no nasty filmy feelings. The hotel is not a 25 floor hotel with a chandelier center. This is a nice and affordable hotel across the street from the actual beach and located on the strip. 6 floors with an elevator (kind of slow but it works) and an out door gated pool. Breakfast is served in a separate area from the hotel which I appreciated since I don’t care for breakfast or food smells in the morning. (Separate meaning you left one door of the hotel, crossed a breezeway and entered the breakfast area) I had fresh towels everyday, my bed was made everyday, and the trash removed everyday. Parking was not at all terrible priced. $5 a day I believe. The parking lot is a bit crowded and harder if you have a larger SUV ( outlander was perfect, suburban maybe tight) overall I was happy with the stay and would stay again. If there was anything it would be the size of the bathroom. It was a bit smaller, but the constant hot water and amazing water pressure made up for it.

I had fresh towels everyday, my bed was made everyday, and the trash removed everyday. Parking was not at all terrible priced. $5 a day I believe. The parking lot is a bit crowded and harder if you have a larger SUV ( outlander was perfect, suburban maybe tight) overall I was happy with the stay and would stay again. If there was anything it would be the size of the bathroom. It was a bit smaller, but the constant hot water and amazing water pressure made up for it.

This is our 4th time staying with you guys. Enjoy the location, staff is friendly, helpful and responsive. Last time we had an ocean view which was lovely. This time we were on the first floor. It was very spacious however just really loud. Not anyone's fault just rude patrons that have no respect for people around them.

The whole staff was very courteous especially the morning breakfast guys was very nice. Extra charge for parking

This is our 4th time staying with you guys. Enjoy the location, staff is friendly, helpful and responsive. Last time we had an ocean view which was lovely. This time we were on the first floor. It was very spacious however just really loud. Not anyone's fault just rude patrons that have no respect for people around them.

Everything Nothing

I had to pay for parking when on the website said each room got a parking space, they also never disclosed a damage fee that they charge you when you check in. I 100% thought it was included in the price of the expensive ass room

Very good

Very clean rooms, great breakfast!

Checked in 1 hour early and was charged $50 for early check in

Location to the beach and nearby restaurants Checked in 1 hour early and was charged $50 for early check in

Breakfast was good, great location

Exceptional

Good

Very good

Location was perfect for the event we were attending. Staff was very friendly and helpful. The hotel was clean. The bathrooms could use an upgrade. Guest would benefit from having more counter space. It was hard to maneuver getting dressed and showering as there was little counter space. Also, the water pressure from the sink faucet. I understand wanting to prevent overflowing the sink, but the water barely comes out. Made it hard to even wash our hands.

Location was perfect for the event we were attending. Staff was very friendly and helpful. The hotel was clean. The bathrooms could use an upgrade. Guest would benefit from having more counter space. It was hard to maneuver getting dressed and showering as there was little counter space. Also, the water pressure from the sink faucet. I understand wanting to prevent overflowing the sink, but the water barely comes out. Made it hard to even wash our hands.

Clean, cozy stay. I would book again

Nor bad

Superb

Updated and very clean with ocean view N/A

Updated and very clean with ocean view N/A

Exceptional

I’d stay somewhere else.

Staff is exceptional. They upgraded our room for free. That being sais, the rooms are old and need updating. The breakfast is nice. Convenient to beach. Quiet

The property was in a good location. Great for our 1 night stay. Online it said partial ocean view. Barely a view. But definitely not worth the extra I paid for a partial ocean view. There was no WiFi. You had to become a rewards member and that was hoops to jump through to get WiFi which I didn’t even get WiFi. No tv channels unless you signed in on a platform. Definitely not worth the over $300 for 1 night I paid for. Not much of a variety for breakfast either. It was good for 1 night just to get some sleep and move on. Would not stay or recommend to stay more than 1 night. I booked this online and when we got there the front desk said it was $5 for parking & $50 deposit for the room that is refunded but nothing online said any of that. Never had I ever had to pay a refundable extra deposit when I already submitted my card for the room. That should have all been explained upfront. Parking should not be a charge for guest.

Exceptional

Near from beach we can enjoy in beach at any time. House keeeping

Near from beach we can enjoy in beach at any time. House keeeping

The property was in a good location. Great for our 1 night stay. Online it said partial ocean view. Barely a view. But definitely not worth the extra I paid for a partial ocean view. There was no WiFi. You had to become a rewards member and that was hoops to jump through to get WiFi which I didn’t even get WiFi. No tv channels unless you signed in on a platform. Definitely not worth the over $300 for 1 night I paid for. Not much of a variety for breakfast either. It was good for 1 night just to get some sleep and move on. Would not stay or recommend to stay more than 1 night. I booked this online and when we got there the front desk said it was $5 for parking & $50 deposit for the room that is refunded but nothing online said any of that. Never had I ever had to pay a refundable extra deposit when I already submitted my card for the room. That should have all been explained upfront. Parking should not be a charge for guest.

We called saying we couldn't make check-in date front desk said fine..They canceled our reservation without twlling us..We lost our money.. They told us just rebook on our dime..No thank you..I won't go to another IHG hotel ever..They saud if we had asked for a manager we would have been fine..Front desk did not tell us that or to reschedule our dats. AGAIN, front desk said we were fine.. Would've know we stayed at a lovely place called The Atrium. Beautiful rooms with full kitchens and nothing smaller then king size beds..The staff bent over backwards for us..Such great people..Loved my stay there..Indoor pool..Wonderful stay..No problems..At all The Garner was rude and would never ever stay there..EVER

We called saying we couldn't make check-in date front desk said fine..They canceled our reservation without twlling us..We lost our money.. They told us just rebook on our dime..No thank you..I won't go to another IHG hotel ever..They saud if we had asked for a manager we would have been fine..Front desk did not tell us that or to reschedule our dats. AGAIN, front desk said we were fine.. Would've know we stayed at a lovely place called The Atrium. Beautiful rooms with full kitchens and nothing smaller then king size beds..The staff bent over backwards for us..Such great people..Loved my stay there..Indoor pool..Wonderful stay..No problems..At all The Garner was rude and would never ever stay there..EVER

Tiny bathroom that seemed worn. Room was fine but nothing notable. Very basic accommodations.

i never stayed at hotel paid money an was denied a room once i arrived after being told in multiple messages from hotel booking.com whatever all they do is lie in messages don’t even know y they pretend. personally i hope hotel an booking . com go out of business everything

My review is not reflective of the actual hotel, but the fact that this IHG hotel staff went ahead and signed me up for an IHG rewards account WITHOUT my consent. This was even after specifically asking me if I wanted to join and me declining, they did it anyway. That is an abhorrent violation of trust for your consumer. For the hotel itself, it was good. I have stayed multiple times. Room is comfortable and clean, walls are soundproofed, continental breakfast is good, etc.

We had a great stay.. The hotel was clean and spacious., the staff was friendly. We loved the partial Ocean View. Definitly would stay again!

The rooms were very clean. Beds were comfortable. The staff was sparse but very nice.

Good

Superb

Set up was kind of run down compared to other IHG properties

Our room - 108 - was right in between two main entrance doors. We could hear EVERYTHING. Drunk people coming in at 2AM. Every conversation had in the hallway. People coming and going to breakfast all morning. EVERYTHING. Parking was tough. If you aren't there early, you won't get a spot in the main lot. They do have an overflow lot which isn't far at all... but the spots are for TINY cars. If you drive a large SUV or Truck your SOL.

Our room was clean. Staff was very accommodating and friendly. Our room - 108 - was right in between two main entrance doors. We could hear EVERYTHING. Drunk people coming in at 2AM. Every conversation had in the hallway. People coming and going to breakfast all morning. EVERYTHING. Parking was tough. If you aren't there early, you won't get a spot in the main lot. They do have an overflow lot which isn't far at all... but the spots are for TINY cars. If you drive a large SUV or Truck your SOL.

Overall, room was clean. The room had a smell that wasn't good but wasnt bad either...just noticeable. I did find some strands of hair in the bathroom that made me say 'Ew!' The bed was clean and comfortable. It was less than a 5 minute walk to the beach. Breakfast could have been better. Bacon bits, scrambled eggs, bagels, apples, and yogurt. That's about it. The coffee was good though. I won't stay again, but it served it's purpose for the weekend.

Good

Clean and convenient Parking

Clean and convenient Parking

The breakfast was not great at all. They had bacon crumbles. Why not just use regular bacon. The bagels tasted funny, not much of a variation.

Everything was well cleaned and staff was helpful/friendly!

Exceptional

The hotel was exceptionally clean, and the staff were professional, friendly, and always ready to help. Their customer service really stood out and made us feel welcome from the moment we arrived. Breakfast was absolutely delicious with a great variety of options, and our room was beautiful—spacious, well-maintained, and very comfortable. We traveled with our kids and our dog, and everything was accommodating and stress-free. It’s not always easy to find a place that works so well for families and pets, but this hotel exceeded our expectations. Overall, a great experience—we would definitely stay here again!

The location was across the street from the beach, the room was spacious and the bed was comfortable. N/A

The location was across the street from the beach, the room was spacious and the bed was comfortable. N/A

It’s was very close to everything. 1 block from the beach. Room was clean and ready before we arrived. Room was clean and spacious. The bathroom is on the smaller end but not completely terrible.

Only thing I didn’t like is that it didn’t have and balcony.

Room clean had to keep turning air down to cool off room

There was blood on my sheets and comforter that wasn’t mine. They were doing construction from sun up to sun down and it was very loud.

Small parking lot Not a lot of choices for breakfast Bathroom was dirty

This property is not on the beachfront. It is across the street. It is very misleading although it is across the street. It is nice property and we enjoyed our stay very spacious.

Breakfast and parking

We appreciate the wonderful service and that the hotel allows dogs. The room was perfect for my family.

👌

The hotel was in average condition and considering the price paid you cant expect a 5 star property. However, there are basic things that are expected from a hotel. That would be a clean room, and the room was not clean. The beds had sand, one of the pillows had a blood stain, the carpets were damp and it was very disappointing. The breakfast was ok, but the eggs tasted a little off and the main issue was that there is one small toaster for everyone and it was absolute insanity. They need a rolling toaster. Finally and the main issue, late check-out was requested and one staff member confirmed that it was done but then in the morning the lady at the desk advised that we do not have late check-out which was an absolute lie. Apparently she said there was a large party that paid extra for early check in and they cant give us a late check-out even though the other girl said I have the late check-out. It's an absolute disgrace that they had to lie..Never again.

Breakfast could of been better....I have teens so it was a big deal for them to have a good breakfast and they were disappointed

Location was great and hotel was very clean. Breakfast could have been better with more options

Good stay

Clean room. Attentive staff

Vending was difficult to activate . Luckily there is a 7-11 directly across the street

Clean room with no bells and whistles. Close to everything but quiet. Perfect for a weekend cheer comp.

Ease of access Breakfast was just not up too snuff

it was beautiful

There could have been a few more breakfast options.

Bed had visible dog hair covering it. Tub wouldn't drain. Breakfast bar had spoiled milk on it and was told it's not spoiled. Manager lied saying he would compensate me for my daughters allergic reaction to all the dog hair. Never received that. No waiting area. Cleaning staff took 8 hours to clean my room. I left at 9a and came back at three still was not cleaned. Then I had to sit by the front desk because the property has no where you can sit for my room to be cleaned. Manager rolled eyes at my children for asking for tissue when one day they just decided to not clean the room without prior knowledge

Clean and large room

Clean and spacious.

The carpet in the room smelt horrible like mildew. Anything that stayed on the ground (clothes, towels, etc) smelt horrible. I had to buy febreeze a couple days in but it did not help much. We did not have housekeeping clean our room but tried to exchange our towels each day. Staff was very stingy with getting more towels and on day 4 of 6 we were told no more towels. The property was very clean and the room was a really nice size for a family of 5.

Had a disabled room on the first floor, was good size and very convenient to get in and out of. Breakfast could be a little better. Had to walk outside to get to the room and to the breakfast area.

Everything was very clean. Breakfast was nice and very friendly stuff.

Property was great for a quick visit. It was close proximity to the convention center.

Very friendly staff

Very friendly staff

Very friendly, courteous desk clerk and lovely room

Very friendly, courteous desk clerk and lovely room

The size of the room

The size of the room

Paying for parking at hotel and not having parking when we would come bk to hotel

Close to beach, restaurants. The hostess 2/21 in the afternoon was quite pleasant and helpful.

I WAS NOT OFFERED A PARTIAL REFUND EVEN THOUGH I WAS NOT ELIGIBLE TO STAY AT ROOM WAS NOT GIVEN PROPER HELP

I WAS NOT OFFERED A PARTIAL REFUND EVEN THOUGH I WAS NOT ELIGIBLE TO STAY AT ROOM WAS NOT GIVEN PROPER HELP

The staff was friendly and warm. The bed was so comfortable. The shower pressure was good. The heat worked great. The tv was excellent. One of the only hotels with a large flat screen mounted high on the wall. I loved that bathroom products were by Dove. Parking was good. It was very quiet through the night. Wonderful stay. We will return. Everything was fine.

The staff was very friendly and helped to make my stay pleasurable

Everything was perfect

Everything was perfect

The room was very clean. All staff were helpful and courteous.

The room was very clean. All staff were helpful and courteous.

Great staff, very clean. Great location

Great staff, very clean. Great location

Helpful staff, clean room and decent breakfast. The layout of the buildings was a little bit odd with only one elevator, but would definitely stay again!

Helpful staff, clean room and decent breakfast. The layout of the buildings was a little bit odd with only one elevator, but would definitely stay again!

Limited breakfast.

Limited breakfast.

Yes

Yes

the room good condition

the room good condition

Room smell nice and clean

Room smell nice and clean

Our room was not attended when we came back that night. No one came to clean, and our card key did not work. Front desk asked me if we checked out that day (no, we did not), and if we moved the room? Then I have to get new set of towels downstairs myself since no one can deliver them to my room.

Our room was not attended when we came back that night. No one came to clean, and our card key did not work. Front desk asked me if we checked out that day (no, we did not), and if we moved the room? Then I have to get new set of towels downstairs myself since no one can deliver them to my room.

The negative things are they are changing $5 per day for parking, the exit and entry door to the hallway constantly makes loud slamming noise all night, and a $50 security deposit is held for 7-14 days from checking out.

The negative things are they are changing $5 per day for parking, the exit and entry door to the hallway constantly makes loud slamming noise all night, and a $50 security deposit is held for 7-14 days from checking out.

Room was very clean and all staff were friendly!

Room was very clean and all staff were friendly!

The run is amazing and the front desk clerk is fantastic. Five stars

The run is amazing and the front desk clerk is fantastic. Five stars

woke up with bites all over me.

woke up with bites all over me.

STAFF WAS AWESOME AS USUAL GREAT ROOM SERVICE

STAFF WAS AWESOME AS USUAL GREAT ROOM SERVICE

Very close to the oceanfront. Good Breakfast. Clean room.

Very close to the oceanfront. Good Breakfast. Clean room.

Excellent experience overall. The staff was welcoming and attentive, the room was very clean, breakfast was delicious, and the pool was fun but I wish they did not close it so early.

Excellent experience overall. The staff was welcoming and attentive, the room was very clean, breakfast was delicious, and the pool was fun but I wish they did not close it so early.

It’s really clean and can’t hear noises from outside.There’s a lot of parking too. 10/18/25

It’s really clean and can’t hear noises from outside.There’s a lot of parking too. 10/18/25

The staff was absolutely phenomenal. Great customer service, friendly and always there if you needed help

The staff was absolutely phenomenal. Great customer service, friendly and always there if you needed help

Very very clean and comfy beds

Very very clean and comfy beds

The rooms are very clean, everything look new, bed very comfortable. breakfast was okay, but can be better. Staff friendly.

The rooms are very clean, everything look new, bed very comfortable. breakfast was okay, but can be better. Staff friendly.

The rooms were very spacious and from the floor that I was on, which was the 4th floor the ocean was visible. You could see the sun rise and set. There were 7 adults and 2 children with our family group and and we got 2 adjacent rooms. Each room had 2 queen sized beds and a fold out couch bed, which was more than enough room for us. The rooms were beautiful! They look exactly like the pictures on the website. The bathrooms are smaller but clean and tidy with a nice shower head with good water pressure. They also use Dove products and provide hand soap, body wash, shampoo and conditioner. The beach is super close and there is so much to do within walking distance.I highly recommend this hotel and we will book our vacation here again.

The rooms were very spacious and from the floor that I was on, which was the 4th floor the ocean was visible. You could see the sun rise and set. There were 7 adults and 2 children with our family group and and we got 2 adjacent rooms. Each room had 2 queen sized beds and a fold out couch bed, which was more than enough room for us. The rooms were beautiful! They look exactly like the pictures on the website. The bathrooms are smaller but clean and tidy with a nice shower head with good water pressure. They also use Dove products and provide hand soap, body wash, shampoo and conditioner. The beach is super close and there is so much to do within walking distance.I highly recommend this hotel and we will book our vacation here again.

I only have two critiques: 1) the breakfast could definitely use an upgrade, and 2) the elevator should be inspected. My family and I would stay again!

I only have two critiques: 1) the breakfast could definitely use an upgrade, and 2) the elevator should be inspected. My family and I would stay again!

Great location, budget friendly, large rooms, and easy access to rhe beach

Great location, budget friendly, large rooms, and easy access to rhe beach

Nice hotel and the parking was free, they did not charge a deposit which was great.

Nice hotel and the parking was free, they did not charge a deposit which was great.

Great option along beach front.

Great option along beach front.

Breakfast was ok. Wish there was a little more hot options but not bad for price

Breakfast was ok. Wish there was a little more hot options but not bad for price

I gave it a 4 star, we ended up using our slippers in the room as the carpets didn't feel as clean as they should.

I gave it a 4 star, we ended up using our slippers in the room as the carpets didn't feel as clean as they should.

We had an ocean view room and it was amazing

We had an ocean view room and it was amazing

Everything was amazing!! Great location!! Great price!! Breakfast was wonderful!! Staff was super nice and helpful!!

Everything was amazing!! Great location!! Great price!! Breakfast was wonderful!! Staff was super nice and helpful!!

Its just hard coz elevators is small and the pool for so many of guest especially during busy time like holidays… but good to stay

Its just hard coz elevators is small and the pool for so many of guest especially during busy time like holidays… but good to stay

Overall it was good visit

Overall it was good visit

They didn't have the room ready and the guy was to much rudely with me

They didn't have the room ready and the guy was to much rudely with me

Excellent place to stay

Excellent place to stay

Such a great stay! Parking is provided at a fee. Everything was so close and walkable. Breakfast was sooo good. Such a great vibe would definitely stay here again.

Such a great stay! Parking is provided at a fee. Everything was so close and walkable. Breakfast was sooo good. Such a great vibe would definitely stay here again.

Hotel needs updated

Hotel needs updated

The hotel clean n friendly

The hotel clean n friendly

I loved the room!

I loved the room!

Wan

Wan

Some of the staff was good. And some were rude.

Some of the staff was good. And some were rude.

The online say parking is available it’s including, but they charge for parking, Also The soundproofing in the room is very poor.

The online say parking is available it’s including, but they charge for parking, Also The soundproofing in the room is very poor.

It was noisy

It was noisy

Average property

Average property

Front desk staff was very friendly, the rooms were very big!! Beds we super comfortable. Very clean!!! Would definitely stay here again if we come back to VA Beach!! We had a great time my kiddos loved it!!

Front desk staff was very friendly, the rooms were very big!! Beds we super comfortable. Very clean!!! Would definitely stay here again if we come back to VA Beach!! We had a great time my kiddos loved it!!

Good

Good

We like the location. Very convenient for us.

We like the location. Very convenient for us.

Hotel smelled absolutely disgusting. Overpopulated and overcrowded only one elevator that made leaving and entering the hotel take ages. Service was decent but lack of employees around the welcome center when needed. Breakfast “room” which was closet sized and lacked any decent food and was not organized at all and minimal seating.

Hotel smelled absolutely disgusting. Overpopulated and overcrowded only one elevator that made leaving and entering the hotel take ages. Service was decent but lack of employees around the welcome center when needed. Breakfast “room” which was closet sized and lacked any decent food and was not organized at all and minimal seating.

I liked the place,.. great for families, clean , very friendly staff.

I liked the place,.. great for families, clean , very friendly staff.

The property itself was in short walking distance to the Beach; so for a mobility-impaired individual, it was nice to be able to get back and forth so easily. The room was spacious and well kept. Accessibility to the shower was accommodating. The Dove pump sprays for body wash, lotion, handwash, conditioner, and shampoo was a good provision. The towels were always fresh and clean, The breakfast area was well kept, stocked, and offered an opportunity for good morning meal. The 24 hour coffee machines were a definite blessing. There were ample places to find meals close by. The cost of the stay was reasonable considering no kitchenette and an outdoor very cold water pool. The only thing I found irritating was that there was only two parking spaces for handicapped parking so at times I had to park where ever a space was open which meant that it was difficult for me to get out of my vehicle for the lack of space between me and the person parked beside me. Other than that, I enjoyed the stay and am grateful for the kind service shared by staff and management.

The property itself was in short walking distance to the Beach; so for a mobility-impaired individual, it was nice to be able to get back and forth so easily. The room was spacious and well kept. Accessibility to the shower was accommodating. The Dove pump sprays for body wash, lotion, handwash, conditioner, and shampoo was a good provision. The towels were always fresh and clean, The breakfast area was well kept, stocked, and offered an opportunity for good morning meal. The 24 hour coffee machines were a definite blessing. There were ample places to find meals close by. The cost of the stay was reasonable considering no kitchenette and an outdoor very cold water pool. The only thing I found irritating was that there was only two parking spaces for handicapped parking so at times I had to park where ever a space was open which meant that it was difficult for me to get out of my vehicle for the lack of space between me and the person parked beside me. Other than that, I enjoyed the stay and am grateful for the kind service shared by staff and management.

But the only issue we had was the walls are not soundproof so I could hear people talking.

But the only issue we had was the walls are not soundproof so I could hear people talking.

Hotel is clean, but needs another elevator. It is hard to describe the smell of our room. Needs a new carpet or do some carpet shampooing. Staff needs to be more friendlier, especially the breakfast lounge . Breakfast area is so small.

Hotel is clean, but needs another elevator. It is hard to describe the smell of our room. Needs a new carpet or do some carpet shampooing. Staff needs to be more friendlier, especially the breakfast lounge . Breakfast area is so small.

The rooms are very large but very dark. The hotel is very noisy and if you’re looking to sleep in in the morning, you don’t stand a chance.. The stuff is friendly. The breakfast is OK. Location is great.

The rooms are very large but very dark. The hotel is very noisy and if you’re looking to sleep in in the morning, you don’t stand a chance.. The stuff is friendly. The breakfast is OK. Location is great.

The room was larg bads are good food was good too

The room was larg bads are good food was good too

It is safe and nice. But there was no luggage keeping area for early check in customers and breakfast room was very small for the number of guests

It is safe and nice. But there was no luggage keeping area for early check in customers and breakfast room was very small for the number of guests

Smelled like mildew in the room. They turned off our key cards never called us or anything, because we had a dog, a pet friendly hotel but never stated there was a 50 dollar fee per night, and a fee to park. Never been to a hotel that you had to pay to park. Will not be returning! Front desk staff rude!

Smelled like mildew in the room. They turned off our key cards never called us or anything, because we had a dog, a pet friendly hotel but never stated there was a 50 dollar fee per night, and a fee to park. Never been to a hotel that you had to pay to park. Will not be returning! Front desk staff rude!

Great stay with friendly staff. Across the street from the beach and well worth the value paid

Great stay with friendly staff. Across the street from the beach and well worth the value paid

✅

✅

There is a breezeway with ramps both sides. The handrails are broken and dangerously unsafe specially for kids.

There is a breezeway with ramps both sides. The handrails are broken and dangerously unsafe specially for kids.

We noticed that most of the family was sneezing a lot during the stay. I can't help but think mold had something to do with it. The room also was not the cleanest either. Especially the bathroom floor!

We noticed that most of the family was sneezing a lot during the stay. I can't help but think mold had something to do with it. The room also was not the cleanest either. Especially the bathroom floor!

Advertised that the rooms were soundproof and most definitely were not and it’s an “oceanfront” hotel but it’s not. One elevator was a hassle especially when it came to checkout time. Not a dealbreaker though still had a great experience overall.

Advertised that the rooms were soundproof and most definitely were not and it’s an “oceanfront” hotel but it’s not. One elevator was a hassle especially when it came to checkout time. Not a dealbreaker though still had a great experience overall.

The hotel's proximity to the beach/oceanfront os excellent. The room size and the cleanliness is awesome. The staff are friendly and very accommodating. My family and I will definitely book on this hotel again for our next trip.

The hotel's proximity to the beach/oceanfront os excellent. The room size and the cleanliness is awesome. The staff are friendly and very accommodating. My family and I will definitely book on this hotel again for our next trip.

Hotel was clean throughout. Staff were all very friendly. Room was clean, comfortable, and accommodated our party of 6 comfortably however the bathroom was extremely small. I think it is the smallest hotel bathroom I’ve ever been in. Clean but no room to put anything. The provided breakfast was not great and the dining space was small and always packed. It was very hard to get in to get food as the toaster was about midway and people were always hoarded around it making it nearly impossible to get to anything on either side. The juice and coffee were also very watered down and not good. I didn’t reduce my star rating based on the breakfast as the friendliness of the staff made up for it! I would recommend this hotel!

Hotel was clean throughout. Staff were all very friendly. Room was clean, comfortable, and accommodated our party of 6 comfortably however the bathroom was extremely small. I think it is the smallest hotel bathroom I’ve ever been in. Clean but no room to put anything. The provided breakfast was not great and the dining space was small and always packed. It was very hard to get in to get food as the toaster was about midway and people were always hoarded around it making it nearly impossible to get to anything on either side. The juice and coffee were also very watered down and not good. I didn’t reduce my star rating based on the breakfast as the friendliness of the staff made up for it! I would recommend this hotel!

I like that we were walking distance to the beach. I did not like that parking was not included with room rental. Also the parking fee was a little more than some parking areas.

I like that we were walking distance to the beach. I did not like that parking was not included with room rental. Also the parking fee was a little more than some parking areas.

The rooms are big, beds are good the pool are very small

The rooms are big, beds are good the pool are very small

The sofa bed was the worst I’ve ever seen — completely uncomfortable, impossible to sleep on, and had no cover at all, even though I paid for a room for 5 people. This is unacceptable and feels like a complete disregard for guest comfort. The breakfast was terrible, with very limited options, and the breakfast area itself is a cramped, closed room with only 8 tables — totally inadequate for the number of guests. It was so crowded that many people had nowhere to sit. The furniture is old, poorly maintained, and the overall cleanliness leaves a lot to be desired. Service was unfriendly and unhelpful throughout our stay. Parking is available but comes with an extra $13.73 fee, which feels unreasonable given the low quality of the stay. The pool is tiny and unappealing, nothing like the photos. Overall, this hotel is overpriced, overrated, and not worth it. I would never stay here again and do not recommend it to anyone looking for comfort, cleanliness, or decent service.

The sofa bed was the worst I’ve ever seen — completely uncomfortable, impossible to sleep on, and had no cover at all, even though I paid for a room for 5 people. This is unacceptable and feels like a complete disregard for guest comfort. The breakfast was terrible, with very limited options, and the breakfast area itself is a cramped, closed room with only 8 tables — totally inadequate for the number of guests. It was so crowded that many people had nowhere to sit. The furniture is old, poorly maintained, and the overall cleanliness leaves a lot to be desired. Service was unfriendly and unhelpful throughout our stay. Parking is available but comes with an extra $13.73 fee, which feels unreasonable given the low quality of the stay. The pool is tiny and unappealing, nothing like the photos. Overall, this hotel is overpriced, overrated, and not worth it. I would never stay here again and do not recommend it to anyone looking for comfort, cleanliness, or decent service.

The staff was very rude and unprofessional. When we arrived the lady at the desk ignored us and stated she was busy, while playing on her phone. She took payment for parking and told us we could return around check-in in for our room. We were completely okay with that, when returning the gentleman at the desk insisted we never paid for parking and demanded we show the parking pass. My husband went to the car and retrieved it, and the man still gave us a fit and demanded payment. I had to go the point of pulling up my bank account to prove we had paid. He then hands me 2 cookies for the inconvenience (as if that fixed how we were treated). Overall, the hotel itself was clean and very spacious. The breakfast had a lot of options and my kids loved it.

The staff was very rude and unprofessional. When we arrived the lady at the desk ignored us and stated she was busy, while playing on her phone. She took payment for parking and told us we could return around check-in in for our room. We were completely okay with that, when returning the gentleman at the desk insisted we never paid for parking and demanded we show the parking pass. My husband went to the car and retrieved it, and the man still gave us a fit and demanded payment. I had to go the point of pulling up my bank account to prove we had paid. He then hands me 2 cookies for the inconvenience (as if that fixed how we were treated). Overall, the hotel itself was clean and very spacious. The breakfast had a lot of options and my kids loved it.

Good

Good

The only downside is the property only has 1 elevator so there was usually a wait, and the parking is scarce. Luckily, there is a trolley that runs if you want to see the sights and go to different restaurants.

The only downside is the property only has 1 elevator so there was usually a wait, and the parking is scarce. Luckily, there is a trolley that runs if you want to see the sights and go to different restaurants.

Great stay

Great stay

Good

Noisy

I will be coming back every year! The room was very clean and spacious. No issues with the room at all! Last year the floor hallways and trash were cleaned up AM sharp. And the solution that was used on the floors smelled so good! Didn’t smell like they were using the same cleaning products this year and a little on the late side of the afternoon for the trash pickups by the elevator. Please go back to the same cleaning products for your floors and maybe add one more person to help with the daily cleanups. But all around great family stay for the week with my future mother in love! The breakfast bar was excellent. The normal one two for a breakfast buffet food but it was clean and the coffee OMG the coffee is amazing! Please don’t ever change your coffee! The pool is small and needs a little paint on the edges but again it was clean! So no complaints! We will see you next year BA Beach and Garner Hotel!!! Thank you!

Super clean, they clean the room and replace all the towels daily, super close to the beach, staff will clean tables in the breakfast room right away when someone leaves Super nice staff

Great location, hotel ran out of blankets but other than that great stay.

Good

Un voyage en famille réussi. À quelques pas de la plage. Les gens du personnel sont accueillants. Le déjeuner est bien. Un endroit accessible, économique qui permet de profiter de la plage, de l'ambiance de la ville a proximité.

One elevator, long wait times. room was nice/ big. Asked front desk for pool towels, told staff was at lunch and they will restock when they get back. He could have just gone in back and gotten towels. Few min later, i asked cleaning staff and they retrieved towels immed. Do not recommend this hotel. Its one step up from a motel!

Nice stay quiet good breakfast. Second time there. Will stay again

Very clean. Awesome, friendly and helpful staff. Comfortable beds. Spacious room. We did have an issue with very loud occupants ( after 11:30 pm)in the next room, but front desk staff resolved this issue immediately once brought to his attention . Will definitely stay here again!

It was frustrating. Everything was a we do not do that. "Can I get late checkout tomorrow?" - you will have to ask tomorrow. "Can you hold my luggage since we are here for a sport event and we do not have to be at the airport for many many hours?" - No, we dont have that ability and we cant. Well, every other hotel can.

Very good, easy check in and check out

We were originally supposed to have 6 people and our group turned out to be 5 the couch did not open and if we had had the 6 it would have been awful. The staff was officious and refused our request to watch luggage, extra pillows were treated rudely. We won’t be back

Easy in and out. Some of staff hard to understand. But good service. Convenient to the beach. Room was clean. Breakfast was small but good.

The lightskined housekeeper was pretty rude but everyone else was wonderful Loved the pool had a decent breakfast enough to get us started but definitely nice place right across the street from beach front walked to the beach in under a minute Great stay!!

Clean room very reasonable pricing friendly staff definitely will be returning when we visit Virginia Beach again

The Hotel Staff was incredibly polite and room was average as far as cleanliness the only complaint was the leaking AC unit which made it difficult to get into the one bed or really stand at window for the view of the boardwalk.

Everything was perfect and wonderful service.

The stay was very good. The property was very clean and the staff was very friendly. I have no complaints.

Very good place to stay for cost. Good Value.

The staff was friendly and responsive to our needs. The room and facility were clean and well maintained. Lots of people enjoying the pool and only a block or so from the beach. We had a great time!

I reserved a room for 2 adults and 2 kids which was supposedly a 2 double bed room, but the moment I entered I saw a king bed, I was told that it would get solved but I ended up paying for another room as my family needed, I had to pay twice although I didn’t get to use the first room, and so far I haven’t gotten a refund. $300 gone to waste, horrible experience! The area was the only thing that was worth it.

Good location, for food and the beach. Washer and dryer onsite was helpful. Breakfast wasn't exceptional, no waffle machine. No coffee machine in rooms, needed to walk to lobby for coffee.

Great room

It was very family oriented.The staff was ver helpful and friendly. One in particular went out his way to give my grandson a present for his Birthday. That was very kind.

This property was phenomenal! Close to the beach, good eats, and excellent location overall, pool was clean! no complaints!! will be there again !

Great stay!