Four Points By Sheraton Virginia Beach Oceanfront

Rooms are smaller than they appear in the photos. Parking garage is too tight. Lighting in hallway is too dim. Rooms are too noisy - can hear the slightest noises from outside.

Everything was good except how the parking was with traffic coming in and out the parking lot

Exceptional

Amazing location with nice staff! Very clean!

The location was great! We did not move our car since we arrived. We were able to walk everywhere we needed to go. Also, the food in the restaurant was amazing and everyone working in the restaurant were great!! The elevator was slow and got off track a couple of times. But we still got where needed to go safely. It didn't stay down too long.

The hotel was great, their staff was great just need to get the other elevator going

Beautiful property, very kind staff! 10/10!

Exceptional

The shower wasn't clean

Property was clean, Ocean view by the pier was nice. It was a good property to stay at

Very good

I asked for a room on the 5th or 6/7 floor and they didn’t accommodate

Everything went great nice location very happy, Great restaurant nice store in hotel! Everything was great!

Exceptional

Good

Location That I have to leave

Pleasant

Beautiful palce cant wait to come back cleaned and udpated place to stay

Superb

I apprethe very clean room. The view from the balcony. Was visiting for: wedding. Couldn't have been more conformal

A bit costly in comparison to similar hotels. Should have a provision for complimentary breakfast.

When I did the reservations on line it told me that they had continental breakfast they didn't just coffee

Exceptional

Superb

Exceptional

Food at lunch Breakfast staff was all over the place

Food at lunch Breakfast staff was all over the place

Perfect location and lived the view Small elevator

Perfect location and lived the view Small elevator

Superb

The view was great. The staff at the restaurant was great! The food was pretty good. The drinks and Happy Hour was great! The room was a bit small.

Great location on the beach with a beautiful view. The halls were a bit dark and the elevators very slow to come. Felt compelled to use the stairwell at times. Sometimes there was a smell of weed throughout the halls and it did permeate the room walls.

Very clean, comfortable, cozy and peaceful. Customer service was exceptional. Very nice, attentive staff everywhere we went. Thank you!! N/A

It was a great hotel with a beautiful oceanview room! This was our second time staying at this location.

Exceptional

Very good

Cleanliness, smelled great, staff was super friendly

Clean Great views Staff was great

Exceptional

Jeff at the front desk was very informative and pleasant.

Very clean, very friendly, and a great view of the ocean. Only one working ice machine on all the floors

Hotel location Room location

Room location

Room was nice. Clean.

The smell of marijuana was overwhelming! It states no cigarettes or smoking on the property yet when it was mentioned they said they sprayed. The smells of whatever they cleaned with was also overpowering.

Location Pillows not good,parking spaces to narrow,breakfast isn’t free.

Location Pillows not good,parking spaces to narrow,breakfast isn’t free.

The lobby smelled so nice and fresh! The room was in good condition, I like having a fridge, the beds and limes were nice. Loved the shampoo conditioner and body wash and lotion you supplied. Smells good. Balcony was nice. Staff very nice. The restaurant wasn’t so good. I waited for someone to seat me for breakfast for about 5 min. No one was in the place to seat me. I sat myself. Got my own menu. Gluten free pancake was tasteless.

The hallways are very dark for a beach hotel. Great location and room could use a better clean/dusting before new arrivals.

Very good

Beautiful hotel, beautiful experience

Location and restaurant on site were great but the hotel halls/rooms feel and smell old, dark, and outdated.

Superb

Good

Friendly and attentive personel , great location, clean room

Friendly and attentive personel , great location, clean room

Exceptional

I LOVED THIS HOTEL..IT'S VERY NICE AND WELCOMING

Very poor

Exceptional

Carpet in room needed a good cleaning.

Location, restaurant in hotel, friendly and helpful staff. Carpet in room needed a good cleaning.

Great location on beach.

In didn't have continental breakfast.

Nice and clean. In didn't have continental breakfast.

Everything

Very good

Very welcoming N/A

Very welcoming N/A

Location had odor . I would. Never come back again. They also add false incidental's to get money

At the time of check in, I was told the security deposit is $50 but my credit card statement showed $75. The view from my room was excellent but the air conditioning unit and toilet were loud and noisy. Lastly we paid extra for breakfast but ended up paying $15 more at Jumpin Shrimp restaurant and their service was too slow. We ended up not using the second stay voucher because no one showed up at the front after waiting for five minutes. Not recommended for the guests arriving with a large vehicle like truck/suv since height restriction on the parking was 6’2”, and our truck barely made it.

Clean local and lovely staff. Had to buy a kettle to make tea as they only had a coffee maker. Was told to use that to make hot water or the microwave. The coffee maker stank of coffee and I was not going to use the microwave. Also wifi was extremely slow couldn’t do anything on my iPad.

It was a very comfortable stay. The beds were so comfy, it was hard for us to get out of bed! The staff was friendly, courteous and helpful with any and all questions or concerns we may have had; although there were no concerns. The rooms were equipped with an iron, iron board and a microwave!! That is key when traveling and need things to warm up! Most hotels do not have these things and I was pleasantly surprised! The final touch was that the room had a Bible(s) in the room, which I haven't seen in years! I/we will definitely be back when we revisit Virginia again!! For the first time ever, there was not one thing we didn't like!! We even, as the gracious staff offered, the rewards program!!

It was a very comfortable stay. The beds were so comfy, it was hard for us to get out of bed! The staff was friendly, courteous and helpful with any and all questions or concerns we may have had; although there were no concerns. The rooms were equipped with an iron, iron board and a microwave!! That is key when traveling and need things to warm up! Most hotels do not have these things and I was pleasantly surprised! The final touch was that the room had a Bible(s) in the room, which I haven't seen in years! I/we will definitely be back when we revisit Virginia again!! For the first time ever, there was not one thing we didn't like!! We even, as the gracious staff offered, the rewards program!!

The View was extraordinary Beautiful. The room was very clean and tidy. The staff was very friendly, polite and helpful. Housekeeper’s was always friendly and helpful.didn’t try their Breakfast but my next trip back will definitely make it my priority.

Very clean. Staff was so friendly. Perfect location. Constantly smelled like marijuana

Very clean. Staff was so friendly. Perfect location. Constantly smelled like marijuana

Exceptional

Excellent room and staff! Staff was amazing

Excellent room and staff! Staff was amazing

Terrible

Terrible

Hotel is a bit dated, staff is helpful and nice.

Hotel is a bit dated, staff is helpful and nice.

My only complaint has nothing to do with the hotel.. why does the fisherman's pier charge a $4 fee per person, to walk out & do nothing more than stand over the ocean??? Such a simple, enjoyable thing, yet someone has monopolized it now. Frustrating, so we chose not to enjoy the pier or anything at the pier.

The location is great. Loved the ocean view balcony. Watched the sun rise over the ocean- breathtaking!! Room was good. Staff was welcoming. Enjoyed my stay!!!

The location is great. Loved the ocean view balcony. Watched the sun rise over the ocean- breathtaking!! Room was good. Staff was welcoming. Enjoyed my stay!!!

The WiFi lagged my entire trip. My phone nor my sons iPad would get a good signal off the WiFi.

We will definitely be back

We will definitely be back

The room and bathroom is a bit outdated. Staff was extremely nice, our door battery went dead the maintenance fixed it in minutes. The restaurant in the hotel is very nice

The room and bathroom is a bit outdated. Staff was extremely nice, our door battery went dead the maintenance fixed it in minutes. The restaurant in the hotel is very nice

Everything was extremely wonderful and the staff was magnificent

Everything was extremely wonderful and the staff was magnificent

View Meal at the Restaurant was fantastic Rooms very clean updated Microwave/fridge for convenience Quiet Free Parking garage included Nothing

Great location, very clean and the staff was really pleasant to talk too Parking was really tight for a couple days

It was a very nice stay

It was a very nice stay

Nice view, the rest is just average

Nice view, the rest is just average

The restaurant on site was excellent

The restaurant on site was excellent

The stay was great. Rooms were a bit small for the pricing but overall good stay. Staff were welcoming and nice. The rooms could have been a bit more clean. Overall good area and room would recommend

The stay was great. Rooms were a bit small for the pricing but overall good stay. Staff were welcoming and nice. The rooms could have been a bit more clean. Overall good area and room would recommend

We loved or stay here at the four points Sheraton the staff was great the restaurant the quality of the food was outstanding the best that I have eaten since the pandemic they always have specials every day from early in the morning until late at night with drinks and food the bed was so comfortable and I loved the feather down pillows we just enjoyed ourselves so much here

We loved or stay here at the four points Sheraton the staff was great the restaurant the quality of the food was outstanding the best that I have eaten since the pandemic they always have specials every day from early in the morning until late at night with drinks and food the bed was so comfortable and I loved the feather down pillows we just enjoyed ourselves so much here

The rooms and hotel was spotless . Staff was amazing . Location was good on boardwalk close to shops and restaurants.The restaurant on sites food was good and good prices ces. Water pressure in shower was very weak , although the hotel was clean there was a strong scent of perfume that was a little overwhelming. The food at the restaurant was very good but the service during the breakfast and lunch time was very slow we left twice because of it no one came to wait on us. Dinner hour was better we sat at the bar the bartender was very attentive .

Having stayed in VA Beach for many years, this was THE BEST experience we have had in a long time. The staff, cleanliness, great rooms, beds, services, food in their restaurant, all was amazing! This is now the only place we will stay in the future. Everything was excellent. The security was amazing too. This was perfection at its best.

to expensive for an old hotel,

Good

Good

Spacious No complaints

Hotel carpet smelled bad, colors in hallways were grey and gloomy. Had a bad smell throughout the hotel

The location, the cleanliness and the friendly staff. Nothing to complain about.

Beautiful property right on the boardwalk and oceanfront, clean and attentive. Parking garage with ease of parking, indoor heated pool and a great restaurant downstairs

Beautiful property right on the boardwalk and oceanfront, clean and attentive. Parking garage with ease of parking, indoor heated pool and a great restaurant downstairs

Thank you!

Yes very well stocked

Yes very well stocked

I love this place. F

I love this place. F

Room had ceiling damage. We paid 350.00 room/nightly (i believe due to national track and field competitions in the area) and this hotel offers no continental breakfast option. I find that incredibly mind blowing. They did offer a free water in the room, but did not clean our room day 2 while we were gone all day. Which resulted in no clean towels. Dissappointing for staying 2 days at a hotel for over 700.00 after taxes and fees. I hope they consider these things for other people who stay here.

Room had ceiling damage. We paid 350.00 room/nightly (i believe due to national track and field competitions in the area) and this hotel offers no continental breakfast option. I find that incredibly mind blowing. They did offer a free water in the room, but did not clean our room day 2 while we were gone all day. Which resulted in no clean towels. Dissappointing for staying 2 days at a hotel for over 700.00 after taxes and fees. I hope they consider these things for other people who stay here.

I booked four nights but i only stayed two nights however i didn’t receive refunds!!

CHECK IN WAS GOOD VERY FRIENDLY AND HELPFUL. ROOM WAS NICE AND BEDS COMFORTABLE. LOVED SITTING ON BALCONY WATCHING THE OCEAN AND DOLPHINS. LOVED THE POOL AND HOW WARM THE ROOM AND WATER WERE . ALSO A NICE SURPRISE FOR THE FREE WATER IN THE ROOM . THE ONLY THING I WAS DISAPPOINTED IN WAS THE HOURS FOR THE POOL. I WISHED IT WOULD OPEN UP EARLIER THAN 10:00am MAYBE 8:00am THAT WAY PEOPLE COULD ENJOY IT ESPECIALLY IF CHECK OUT IS 11:00.

The hotel was amazing ! I didn’t have an issue with anything the parking was close to my room everything was 10/10. Would stay again !

Very nice Nothing

Staff

Staff

Room was very nice. Hotel restaurant was top notch, great staff...

Room was very nice. Hotel restaurant was top notch, great staff...

Clean room, friendly staff, epic views

Clean room, friendly staff, epic views

Clean room very nice staff

Clean room very nice staff

Excellent staff, clean and quiet room and great location .

Excellent staff, clean and quiet room and great location .

the staff was courteous and the hotel was clean

the staff was courteous and the hotel was clean

The room was clean. The staff was friendly. The one thing that needs improving is the elevators. They respond slow and move slow, even when there’s not many people trying to use the elevators.

The room was clean. The staff was friendly. The one thing that needs improving is the elevators. They respond slow and move slow, even when there’s not many people trying to use the elevators.

Cleanliness and friendly staff I just don’t like the room we didn’t sleep well they put us on the front of elevator you can hear everyone talking

Cleanliness and friendly staff I just don’t like the room we didn’t sleep well they put us on the front of elevator you can hear everyone talking

It was nice

It was nice

The room was very spacious, we stayed in the suite. The balcony door was jammed, and super hard to open, I had to ask my husband to open it each time. But other than that the room was cool. I was really bummed that the pool was closed because my kids were looking forward to going swimming. Overall, the beachfront view was gorgeous, the location of the hotel was perfect. I would vacation there again, as long as the pool is open.

The room was very spacious, we stayed in the suite. The balcony door was jammed, and super hard to open, I had to ask my husband to open it each time. But other than that the room was cool. I was really bummed that the pool was closed because my kids were looking forward to going swimming. Overall, the beachfront view was gorgeous, the location of the hotel was perfect. I would vacation there again, as long as the pool is open.

Very nice hotel! Our king suite was roomy and comfortable. Will definitely stay again!

Very nice hotel! Our king suite was roomy and comfortable. Will definitely stay again!

Clean and reasonable rates

Clean and reasonable rates

Everything was amazing

Everything was amazing

View was wonderful

View was wonderful

It was 10 out of 10.

It was 10 out of 10.

Great stay, Great staff, slow elevators

Great stay, Great staff, slow elevators

view was perfect

view was perfect

The beach view was excellent, but was unfortunately partially blocked by a decorative structure on our Level 2 balcony. The room was clean and the bed comfortable. On the downside, the hotel's common areas felt very dark. The wings we ordered with a 20% discount were average. However, the bartender was a standout: talkative, attentive, and a pleasure to chat with.

The beach view was excellent, but was unfortunately partially blocked by a decorative structure on our Level 2 balcony. The room was clean and the bed comfortable. On the downside, the hotel's common areas felt very dark. The wings we ordered with a 20% discount were average. However, the bartender was a standout: talkative, attentive, and a pleasure to chat with.

Beach view, staff

Beach view, staff

The customer service was very good throughout my stay. Staff were consistently polite, professional, and quick to respond to any requests. From check-in to check-out, everything felt smooth and welcoming, which made the entire experience that much more enjoyable. The accommodations were clean, spacious, and comfortable. My room was well maintained, the bed was incredibly cozy, and I slept like a rock every night, which says a lot, since I usually don’t sleep well in hotels. Everything felt fresh and well cared for, from the linens to the bathroom amenities. If I had to note one drawback, it would be the breakfast policy. For the price of the room, I expected a complimentary breakfast to be included, especially given how upscale the rest of the experience was. Instead, they offered 20% off breakfast for one day, which felt a bit underwhelming compared to the value of everything else. That said, it’s a small critique in an otherwise excellent stay. The atmosphere, cleanliness, and oceanfront view made it a rejuvenating and peaceful escape. I left feeling refreshed and would happily return. Hopefully next time with breakfast.

The customer service was very good throughout my stay. Staff were consistently polite, professional, and quick to respond to any requests. From check-in to check-out, everything felt smooth and welcoming, which made the entire experience that much more enjoyable. The accommodations were clean, spacious, and comfortable. My room was well maintained, the bed was incredibly cozy, and I slept like a rock every night, which says a lot, since I usually don’t sleep well in hotels. Everything felt fresh and well cared for, from the linens to the bathroom amenities. If I had to note one drawback, it would be the breakfast policy. For the price of the room, I expected a complimentary breakfast to be included, especially given how upscale the rest of the experience was. Instead, they offered 20% off breakfast for one day, which felt a bit underwhelming compared to the value of everything else. That said, it’s a small critique in an otherwise excellent stay. The atmosphere, cleanliness, and oceanfront view made it a rejuvenating and peaceful escape. I left feeling refreshed and would happily return. Hopefully next time with breakfast.

The staff was amazing. The room itself was average. The bathroom was very small and every towel I grabbed to use had hair wrapped up in them.

The staff was amazing. The room itself was average. The bathroom was very small and every towel I grabbed to use had hair wrapped up in them.

The staff was great! Good location. We had an issue with ants and there were a few things broken or falling apart in our room. The shower head leaked and water was not super hot. We had ants pretty bad. Told the staff I think maintenance came up but still had ants,

The staff was great! Good location. We had an issue with ants and there were a few things broken or falling apart in our room. The shower head leaked and water was not super hot. We had ants pretty bad. Told the staff I think maintenance came up but still had ants,

Steps away from the beach, free parking on site, everything you need is nearby. Go, see, and enjoy!

Steps away from the beach, free parking on site, everything you need is nearby. Go, see, and enjoy!

Service was great

Service was great

Being right on the beach was wonderful. The staff were very thoughtful and kind. They did their utmost to make our time here memorable.

Being right on the beach was wonderful. The staff were very thoughtful and kind. They did their utmost to make our time here memorable.

Great place!

Great place!

Everything about our stay at The Four Points By Sheraton was wonderful!

Everything about our stay at The Four Points By Sheraton was wonderful!

It was a hotel room

It was a hotel room

When you got a train roaring next to you

When you got a train roaring next to you

The hotel location is great, right along the boardwalk and the beach. Common spaces were damp. We had a huge cockroach in our room who would appear and disappear over our stay; front desk's only option was to spray the room with Raid (no thanks). Good power/USB options throughout the suite. Balcony was great. Fixtures are showing their age. Pillows are those awful mushy lumps. Probably wouldn't stay again.

The hotel location is great, right along the boardwalk and the beach. Common spaces were damp. We had a huge cockroach in our room who would appear and disappear over our stay; front desk's only option was to spray the room with Raid (no thanks). Good power/USB options throughout the suite. Balcony was great. Fixtures are showing their age. Pillows are those awful mushy lumps. Probably wouldn't stay again.

Everything was perfect!

Everything was perfect!

Over all the stay was okay, but the Hallway to the room is dark and creepy. . Glass door to the balcony was dirty. Used coffe filter was left in the coffee machine. Toilet holder was loose, so Toilet paper was falling. Mattress is great but the pillows are thin so i had a massive headache the next morning

Over all the stay was okay, but the Hallway to the room is dark and creepy. . Glass door to the balcony was dirty. Used coffe filter was left in the coffee machine. Toilet holder was loose, so Toilet paper was falling. Mattress is great but the pillows are thin so i had a massive headache the next morning

Area and hotel is nice. Will stay again. Be aware, if you book through Expedia, the hotel will charge a deposit for the first night that Expedia doesnt state about.

Area and hotel is nice. Will stay again. Be aware, if you book through Expedia, the hotel will charge a deposit for the first night that Expedia doesnt state about.

The hotel was lovely, the attached restaurant was really good for breakfast and dinner!

The hotel was lovely, the attached restaurant was really good for breakfast and dinner!

Hotel is the perfect location for the Boardwalk! Staff is friendly and grounds are clean and well kept. Rooms are nicely decorated and beds were comfortable. Only drawbacks were single ply toilet paper and it takes awhile to get hot water plus pressure is a bit low.

Hotel is the perfect location for the Boardwalk! Staff is friendly and grounds are clean and well kept. Rooms are nicely decorated and beds were comfortable. Only drawbacks were single ply toilet paper and it takes awhile to get hot water plus pressure is a bit low.

Very nice hotel and great location. The staff was very friendly and available for all questions and everything we needed! We will definitely stay at This hotel again!

Very nice hotel and great location. The staff was very friendly and available for all questions and everything we needed! We will definitely stay at This hotel again!

Nice hotel overall. Excellent location. Would stay again.

Nice hotel overall. Excellent location. Would stay again.

The view

The view

The property is an excellent value. Only complaint is the excessive use of air fresheners in the public spaces. While the scent is very nice it needs to be dialed back about 90%.

The property is an excellent value. Only complaint is the excessive use of air fresheners in the public spaces. While the scent is very nice it needs to be dialed back about 90%.

The next morning, Saturday, we tried to go down to go to the beach. The light still didn’t come on, but after about 5 minutes the door opened and we went down. Had a wonderful time at the beach! Coming back in, there was a long line waiting. One elevator was stuck on level 2. The other was apparently taking way too long. We really didn’t have a choice but to take the stairs, the issue was that we stayed with our 75 year old grandmother. So the 4 of us had to walk up 8 flights of stairs to get to our room. Just seems… a bit ridiculous considering they said that the elevators were supposed to get fixed during the night. I don’t think they were fully fixed till Monday. Once the elevators worked there really wasn’t much to gripe about, other than the weather which no one can control. I just wish that they had been able to be more accommodating for the elders and the few handicap people I seen instead

The next morning, Saturday, we tried to go down to go to the beach. The light still didn’t come on, but after about 5 minutes the door opened and we went down. Had a wonderful time at the beach! Coming back in, there was a long line waiting. One elevator was stuck on level 2. The other was apparently taking way too long. We really didn’t have a choice but to take the stairs, the issue was that we stayed with our 75 year old grandmother. So the 4 of us had to walk up 8 flights of stairs to get to our room. Just seems… a bit ridiculous considering they said that the elevators were supposed to get fixed during the night. I don’t think they were fully fixed till Monday. Once the elevators worked there really wasn’t much to gripe about, other than the weather which no one can control. I just wish that they had been able to be more accommodating for the elders and the few handicap people I seen instead

Clean room staff we exceptional. Warm n friendly.

Clean room staff we exceptional. Warm n friendly.

Room 414: Drop ceiling in the room and bathroom was weird. Weird green lighting in the ceiling fixture. Thin walls, you could hear the upstairs plumbing when theh flush. Balcony and bed were great. Deep bathtub to relax in. The battery for our door lock wore out so we were stuck out of our room for about 20 mins. Quick fix, thanks team! Jumping shrimp restaurant is great and the little shore shop being inside the building is such a plus. Love the shop owner! Overall stay was good. But would I stay here again? No. There are comparable hotels with better amenities and vibes.

Room 414: Drop ceiling in the room and bathroom was weird. Weird green lighting in the ceiling fixture. Thin walls, you could hear the upstairs plumbing when theh flush. Balcony and bed were great. Deep bathtub to relax in. The battery for our door lock wore out so we were stuck out of our room for about 20 mins. Quick fix, thanks team! Jumping shrimp restaurant is great and the little shore shop being inside the building is such a plus. Love the shop owner! Overall stay was good. But would I stay here again? No. There are comparable hotels with better amenities and vibes.

The hotel has been nicely renovated since my last visit several years ago. I really enjoyed the the suite, it gave my family the room we needed while our preschooler napped. The overall room was found in good and clean condition. The full size fridge was a nice touch and space underneath the coffee/microwave shelf was perfect for storing our beach items. The room was clean, no sand found anywhere, even the balcony. The only issue we came across was the sinks could use a little TLC maintenance-wise as the handle was a little loose on one and the other dripped if not set just right. But other than that, we really enjoyed the hotel, the amenities, and the onsite parking. The pool itself is showing some age and could use a deep clean/refurbisment, but the lounge area around was good and enjoyable. The staff was friendly and personable. We will be coming back again next year.

The hotel has been nicely renovated since my last visit several years ago. I really enjoyed the the suite, it gave my family the room we needed while our preschooler napped. The overall room was found in good and clean condition. The full size fridge was a nice touch and space underneath the coffee/microwave shelf was perfect for storing our beach items. The room was clean, no sand found anywhere, even the balcony. The only issue we came across was the sinks could use a little TLC maintenance-wise as the handle was a little loose on one and the other dripped if not set just right. But other than that, we really enjoyed the hotel, the amenities, and the onsite parking. The pool itself is showing some age and could use a deep clean/refurbisment, but the lounge area around was good and enjoyable. The staff was friendly and personable. We will be coming back again next year.

This property

This property

Felt Safe - will be back for July 4th week stay.

Felt Safe - will be back for July 4th week stay.

Clean place and the front desk was very hospitable

Clean place and the front desk was very hospitable

Manager is very helpful

Manager is very helpful

Clean; I'll stay again next time.

Clean; I'll stay again next time.

I had a pleasure meeting Ciara over the phone. She was beyond very accommodating, I went there with my family. We booked three separate rooms and we had a great stay. The staff was amazing. Ciara even worked with my mom to surprise me with a birthday cake they just went above and beyond. I wanna give a shout out to Angela as well and all the staff even the cleaning crew and also Eric And all the staff inside of the jumpin shrimp restaurant.

I had a pleasure meeting Ciara over the phone. She was beyond very accommodating, I went there with my family. We booked three separate rooms and we had a great stay. The staff was amazing. Ciara even worked with my mom to surprise me with a birthday cake they just went above and beyond. I wanna give a shout out to Angela as well and all the staff even the cleaning crew and also Eric And all the staff inside of the jumpin shrimp restaurant.

Close to the beach.

Close to the beach.

Everything was good except the room. The black metal storage shelves and the microwave/coffee maker stand are right in front of the bed, making them the eye sore every time waking up in the bed. The rooms need to be redesigned and whoever designed this current one had very bad taste.

Everything was good except the room. The black metal storage shelves and the microwave/coffee maker stand are right in front of the bed, making them the eye sore every time waking up in the bed. The rooms need to be redesigned and whoever designed this current one had very bad taste.

Well

Well

Staff was pleasant and helpful.

Staff was pleasant and helpful.

This was our second visit in 3 weeks. As always, the staff were amazing and made sure we had everything we could possibly need! We already have plans in the works for our next stay. Wouldn’t stay anywhere else.

This was our second visit in 3 weeks. As always, the staff were amazing and made sure we had everything we could possibly need! We already have plans in the works for our next stay. Wouldn’t stay anywhere else.

One of the 2 elevators was broking during our 5 day stay. They only cleaned our room once too and didn't even change our towels unless we asked them. The hotel was not even that busy.

One of the 2 elevators was broking during our 5 day stay. They only cleaned our room once too and didn't even change our towels unless we asked them. The hotel was not even that busy.

Location was convenient and the hotel had a store attached and restaurant, so you didnt have to go far for food or any last minute necessities. You also get 15% off your meal, at the restaurant, if you're staying at the hotel (food was soo good btw). Overall, our stay was excellent. Nothing to complain about and we stayed there for a week!

Location was convenient and the hotel had a store attached and restaurant, so you didnt have to go far for food or any last minute necessities. You also get 15% off your meal, at the restaurant, if you're staying at the hotel (food was soo good btw). Overall, our stay was excellent. Nothing to complain about and we stayed there for a week!

Four points was so great to our family. Clean place, the staff was so friendly, we will be back.

Four points was so great to our family. Clean place, the staff was so friendly, we will be back.

really enjoyed our trip!!

really enjoyed our trip!!

Great hotel, perfect location! Will definitely be back! Has a great restaurant where you get 15% discount, although we didn’t realize that fact until the last day because no one informed us at check-in.

Great hotel, perfect location! Will definitely be back! Has a great restaurant where you get 15% discount, although we didn’t realize that fact until the last day because no one informed us at check-in.

Suites have 2 bathrooms ..wish more cable stations ..will stay again

Suites have 2 bathrooms ..wish more cable stations ..will stay again

Hotel was great. Biggest problem is I booked through Expedia and they lied about room amenities. This hotel has never had a kitchenette and is advertised by Expedia as having one.

Hotel was great. Biggest problem is I booked through Expedia and they lied about room amenities. This hotel has never had a kitchenette and is advertised by Expedia as having one.

Great experience impeccable service, kindliness, would refer to anyone. Was an actual important time, occasion. So thanks to you guys, was a complete success and fulfilled the peace, tranquility, and help carry out the purpose of the visit. Thanks so much!!

Great experience impeccable service, kindliness, would refer to anyone. Was an actual important time, occasion. So thanks to you guys, was a complete success and fulfilled the peace, tranquility, and help carry out the purpose of the visit. Thanks so much!!

It was close to everything. Staff was very friendly. And the atmosphere was welcoming. Pool wasn't as clean as it could have been. And it was very hot inside.

It was close to everything. Staff was very friendly. And the atmosphere was welcoming. Pool wasn't as clean as it could have been. And it was very hot inside.

We struggled to find parking in parking deck due to our truck being a 2500 so the garage was a tight fit could only go up to second level and when it was full there was no where to park.

We struggled to find parking in parking deck due to our truck being a 2500 so the garage was a tight fit could only go up to second level and when it was full there was no where to park.

The room was a bit small but it was just my husband and I. We spend most of our time hanging out so that’s not a big issue. The bathroom door kinda hung out in the way of getting in and out of the room. We had a toilet issue but when we called someone came immediately. The room was neat and clean and you couldn’t get better ocean view. We were also able to check in a little early. If I had to stay here I would definitely stay.

The room was a bit small but it was just my husband and I. We spend most of our time hanging out so that’s not a big issue. The bathroom door kinda hung out in the way of getting in and out of the room. We had a toilet issue but when we called someone came immediately. The room was neat and clean and you couldn’t get better ocean view. We were also able to check in a little early. If I had to stay here I would definitely stay.

Nice staff and clean room

Nice staff and clean room

It was a wonderful stay !! Easy access to beach , onsite restaurant , mini store inside the property , easy parking . Everything was so so convenient. The staffs are very much accommodating , we reached few hours before actual check in time and obviously rooms won’t be ready so early for checking in . But staffs in reception allow me to park my vehicle so that I can access the beach meanwhile without any hassle. Really appreciate it !!

It was a wonderful stay !! Easy access to beach , onsite restaurant , mini store inside the property , easy parking . Everything was so so convenient. The staffs are very much accommodating , we reached few hours before actual check in time and obviously rooms won’t be ready so early for checking in . But staffs in reception allow me to park my vehicle so that I can access the beach meanwhile without any hassle. Really appreciate it !!

Clean and easy to get to everywhere. Beach is clean, hotel is spotless. We stay here every year.

Clean and easy to get to everywhere. Beach is clean, hotel is spotless. We stay here every year.

awesome

awesome

This property room is way too small for the cost of this hotel for the holiday. The rooms need to be completely renovated. The hotel is very Old!!

This property room is way too small for the cost of this hotel for the holiday. The rooms need to be completely renovated. The hotel is very Old!!

Great stay, clean and smelled so good...very cozy and welcoming! Friendly staff, very accomodating!

Great stay, clean and smelled so good...very cozy and welcoming! Friendly staff, very accomodating!

Location was great and the beach was also a great location. The room was clean and ready for us when we got to the hotel around 1 pm. Everyone was very nice. The restaurant (Jumping Shrimp) was very good food we had breakfast and Dinner. I liked the covered parking garage which was nice size spaces . maneuvering the car in the garage was a little tight but still OK.we had a great stay we will be returning

Location was great and the beach was also a great location. The room was clean and ready for us when we got to the hotel around 1 pm. Everyone was very nice. The restaurant (Jumping Shrimp) was very good food we had breakfast and Dinner. I liked the covered parking garage which was nice size spaces . maneuvering the car in the garage was a little tight but still OK.we had a great stay we will be returning

Eh I wouldn’t go again!

The hotel is right off the boardwalk and the Jumpin Shrimp reataurant has several happy hours and great food. Pur ocean view room had a balcony which was nice.

Very nice and helpful staff and overall a very nice place stay. Will be staying here again!

Great location

Restaurant at hotel was horrible and expensive,m traveled here with my kids for the first time... staff friendly, clean hotel, beautiful oven views my kids had a great time

It was a solo trip to Virginia Beach alone for self care

It was nice and clean and the beds were comfortable. The parking was great. An outdoor pool would be nice.

Location was great & view was amazing. Had a slight hiccup with awful shower pressure but maintenance was able to fix not only ours but my parents as well quickly. We also received a follow up phone call the next morning to check up.

We had an amazing stay! The view was great and love that it is walking distance to everything.

Manager accommodated us with an upper floor when it was available.

Everything was good, just needed carpet cleaned better

The staff was friendly and helpful. We woke up to realize there were ants in the bedding as well as other areas of the bedroom. The naval base runs test flights over the hotel, so it is very noisy hearing fighter jets fly over all day and into the night.

I really loved staying there. It is really right on the beach. It has easy access to lots of stores, and restaurants. The staff there is superb plus the food at their restaurant/ Jumpin Shrimp. A special thanks goes out to Amir for making my stay even more exceptional.

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Our stay was good. The shower could have been hotter and more pressure but overall the location was good for us!

Friendly and excellent staff.

Ocean view from room is amazing.

Super nice hotel! Quiet, easy access to the beach. I would recommend this hotel a 100%

The hotel and staff were amazing!!...

The overall quality was great. There wasn't anything I can truly say that I didn't like. I would recommend my friends and family to stay here. Kevin ip the good work.

The only issue we had was our room was given away so we were given 2 queen beds instead of a King

Beautiful room with tons of space. Great Hotel!

Everything was ok

Pros: View from room was gorgeous. Location to beach, beach walk and pier is excellent. Restaurant has good options and not too expensive. Con: Room was really small. Only two of us and felt cramped and crowded trying to get ready. Parking lot area is dirty, and filled with old maintenance items from hotel. The second floor hallway joining parking to hotel always stunk like marijuana. Hotel only has indoor pool, unlike surrounding hotels. It’s non smoking but we smelled smoke, marijuans the entire trip from other rooms. Overall; Lobby and staff are nice. Rooms, hallways and parking felt run down and like a 2-3 star hotel. Would not choose it again.

As soon as I made it to my room a shooting started in the lobby.

Clean hotel, nice staff. The only issue I had was the bathroom was too small

We had a great time!

Review: I stayed at the Sheraton Four Points with my husband and four of our children (April 2025, Mon–Sat). This is not a corporate Sheraton—it is a privately owned property that uses the Sheraton name. When we walked in, my first thought was, “What did I just book?” But once inside, the hotel turned out to be a bit of a hidden gem. That said, there are a number of things guests should know: Pros:    •   Rooms were mostly clean and well-kept.    •   Great location near the beach and attractions.    •   Comfortable beds. Cons:    •   Housekeeping: I requested a linen change midweek (Wednesday), but it was not done until late afternoon while we were in the room—an inconvenience after a full day out. My kids’ beds were never changed. I found a yellow fake fingernail under one of their sheets, which was pretty gross.    •   TV Compatibility: Streaming services like Netflix or Prime Video do not work properly if your content is in 4K—sound plays, but there’s no image.    •   Low Water Pressure: The water pressure in the shower and sink was extremely weak. No way to adjust it.    •   No Trash Liners: Trash goes straight into the bin. Not great if you have sticky or wet waste.

The first impression was excellent. Very friendly staff. Parked in hotel garage. Beach literally behind hotel. This was a walking distance from shops. And the restaurant is downstairs. Would definitely come back again in the future or recommend this to a friend.

The first night when we stay, we woke up to ants all in the bed and on the nightstand. We went downstairs and ask for our money back they say to us we can’t get the money back because it was a 3 rd party booking. I will never stay here again

I really like this hotel. Always calming and peaceful when I stay here. Very clean as well

Stunning views and large room. The large windows absolutely made the stay worth while. I enjoyed that better than the balcony!

Great location. View from the room was great.

We were given a handicap accessible room and we didn’t pay for it. The bathroom door in the bedroom looked like it was designed to be an exit door. There were ants coming from somewhere in the room and were all over the counter tops in the living room and bedroom.

Great location and staff

Nice, clean hotel. The free onsite parking is a big plus.

The room had a beautiful view of the beach! We really appreciated the convenient parking garage.

The staff were

Very nice property!

Breakfast and lunch vouchers were great. Food options along with the little cute gift shop was a plus!

Good property.

The best thing about the room is that I had a really nice ocean view, which was the reason for the whole trip. The room was clean but for some reason they have no trash bags in the trash cans.

As soon as we walked in we were greeted by the front desk clerk. Very friendly and informative. Parking was very convenient for us, my husband uses a wheelchair. Room was wheelchair accessible, though it's always difficult to hold the door and wheel him through. Room was clean, my only complaint is a wish the bathroom had a larger vanity and the room had more space to put things on. The view was amazing. First floor room with a balcony...be sure to get up early to watch the sunrise!! The two restaurants in the hotel area were affordable and the food was delicious. Would definitely stay here again!

Great staff, clean, location

It was fine but the elevator was dirty and the floor damaged. Damage to the ceiling outside the elevator on one of the floors. It just gave a bad first impression when you walk in and see that. Bathroom is small and outdated. I liked having the smart TV in the room so I could stream Netflix and Prime from my phone.

Not only was the staff at the hotel rude, but Expedia's service was as well. It was my first time at this hotel, and the check-in process was a disaster. During check-in, the front supervisor was rude, obnoxious, and abrupt, which should have been a red flag. The hotel wasn't busy at all, yet they continuously ran out of coffee. Additionally, the clean-up crew entered my room without any notice. Unfortunately, Expedia's customer service was also unhelpful and discourteous. I would not recommend this experience.

Loved the view from our suite!

I enjoyed the ocean view on the beach. The sunrise and sunset was pure perfection of tranquility

Great place

Love how close it is to the convention center.

Over all just a beautiful experience, especially for the ocean views from my room! Would recommend

Enjoyed our stay

Excellent place in summer not in winter. Enjoyed the board walk

You have to keep in mind that it is a beachfront hotel.

Alway stay here on our way back from Mrytle Beach usually stay for two nights to enjoy the hotel and the surrounding area. Great restaurant in the hotel good food all day. Service is good and all employees are very friendly

Perfect place to start the new year.

Clean room. Great ocean view. Room is a bit smaller than most. Off season staff a bit slow and not at peak performance

We loved our stay here! It is off season so it was very quiet, so I can’t speak on what it’s like during the warmer months. The view from the balcony is amazing, and the area around the beach/hotel were very clean and well kept. Most shops/some restaurants around the hotel seem to be seasonal and were closed so be mindful of off season if you really enjoy walkable areas. I did have an issue at check in that was resolved. I called the property on 2 separate occasions to verify that I could pay cash upon check in as I was splitting the cost with my fiancé. I was told yes I could pay cash and have a card on file for the incidentals. Upon arrival at 11:00pm after getting off of a flight I was told I could not pay cash. The gentleman at the desk kept repeatedly asking me what the persons name was that told me this. I told him I did not have name but I told him the day and time that I called. Eventually after explaining that I had cash in hand, the banks were closed for me to deposit and that I had just traveled 16 hours away from home I was allowed to check in with cash. I have worked in the hotel industry before and have never heard of an hotel not accepting cash. Another thing to note is to make sure your door closes all the way after leaving. Our door had to be slammed shut most of our stay. Same with the balcony door as you have to mess with the lock and pull hard to open it. Overall I would definitely stay again but I would pay by card only.

Property was great. Room heating unit was too loud, didn't sleep well

Great

This was our 2nd stay this year at this hotel and it proved to be clean and well maintained with friendly staff each time. Comfortable beds, the delicious restaurant inside the hotel, and beach entrance right outside across from the hotel were all highlights.

The front desk people were very nice and accommodating. We didn’t use any of the property’s amenity’s ie: pool, exercise room. The restaurant was nice and the service was great.

I’ll start with pluses. Charging stations available, staff was so polite and helpful, restaurant on site was delicious and the view of the beach was perfect. Now for the bad. Rooms are dated, tvs did not work , heating unit sounded like a helicopter when it started, refrigerator was also very loud.

Room was clean, friendly staff. . Heater in room was a bit noisy but everything else was great.

Comfortable and quiet. Just need to work out tv connections. TV turned off automatically after about 20 minutes. If left untouched, tv turned on automatically . Otherwise, we loved our oceanfront stay.

Always great! Love the location and great for Christmas lights on boardwalk

IT was a very nice stay and I spoke to the manager and mentioned we would be back.

Fast check in, housekeeping very approachable, and absolutely beautiful review

the blankets on the bed…. disgusting.

I enjoyed being on the beach.

My stay was during the off season, so I experience no congestion anywhere. Moving forward I will only visit here during this period.

The free breakfast is awesome.

My husband and I had the pleasure of having Raj to check us in. Raj was the epitome of courteous and professional - and he also provided us with outstanding and tailored customer service! We will always choose this hotel when visiting the Virginia Beach area!

Nice hotel, but it was tight and small. The 4 of us were always bumping into each other and the 2 queen beds felt like 2 full size beds.

Stayed with my hubby and it was beautiful , breath taking sunset on the opposite side of the beach where the pool is, very clean , quiet , room service came in and clean , sufficient supplies and overall great experience would visit again

Excellent comfortable and very clean. Beautiful views!!!!!!

It's right on the boardwalk/beach. There's always something going on somewhere. Or sit out on the patio and people watch.

The room was nice and clean! The parking gararge is very convenient! The view was exceptional from the balcony and having a restaurant onsite is a plus. Four Points is my go to spot to stay at Va Beach

We were dead, two days, never saw the housekeeping the garbage was overfull

Great view clean rooms good location near attractions and restaurants

Staffs were friendly & knowledgeable.

Safe places and quiet

The property is in a central location near the pier. I traveled alone and felt very safe there. They have a restaurant on site that you get a discount for staying in the hotel. The crab cake sandwich was wonderful!. This is my go to place when I visit the area.

Clean with amazing views and walkable

Liked that it was no pets and non-smoking, while having excellent service.

Very nice

Last stay there was 3 years ago and it wasn’t my top choice this year but gave it another try because loved location. We were totally impressed in renovation, staff was fantastic and totally enjoyed our 7 day stay. Would highly recommend.

Clean, friendly. No hot tub

One big problem is parking in the parking building! If you have a van or truck you it is hard if the building is busy. Elevator had trouble also. Staff was nice.

My family loved our stay!!!

The facility was nice but the WiFi was inoperable the entire stay

We had a great stay. Great view,staff, and food

The Wifi at the hotel was not working when we visited. The parking garage is a little small and feels congested especially if you have a minivan. Apart from that, an extremely nice hotel.

All Good.

Only complaint is the pool being so very hot. I only used it once because it was too hot. Staff, room were excellent !

I like the cleanliness of the hotel

The property was convenient to boardwalk and restaurants. Th3 rooms were very small and basic. The floor we were given was only 2nd floor so th3 view was subpar.

This clean property is located directly on the beach and boardwalk, and has 2 wonderful restaurants plus many others within walking distance. The rooms and common area were very clean, and the front desk staff was able to get us into our room early without even asking- safe parking garage also included with your room rate.

Rooms were dated Thought I was getting a room with a couch but no View was excellent

Loved the suite. Air conditioning unit so loud it kept me awake. Great stay though...

Excellent Service and very clean.

Excellent property! Right on the ocean! Friendly staff and great for families!

Excellent location on the beach. There are 2 restaurants and 1 store on the lobby floor. Everything you need is right there.

Staff were as polite and helpful as I could've asked for!

No issues at all.

Had a great stay. Room was very clean and comfortable. Had a beautiful view of the ocean. Staff were very friendly and helpful. Would recommend this hotel.

Loved everything about this hotel!

Reception staff Aditya, Keera and Raj very helpful.

The staff was excellent, from front desk at checkin to the lovely lady that cleaned our room. The room, floor to ceiling windows beautiful view. They should add a beach wash off spot for hotel guests. Great place will be back again

Parking has a height restrictions. If your SUV has a carrier on the roof won't be able to pass their parking garage hotel will ask you to remove it or you will park somewhere and pay for parking. Room has an amazing oceanview. AC inside room very noisy .

It was great

You must include a breakfast

I had a great stay at this hotel. Staff was helpful.