Delta Hotels by Marriott Virginia Beach Waterfront Suites

1- Room housekeeping was non-existent (Had to request and poorly done). 2- Way too many (none over 40 Lb your rule) dogs in elevators 3-Entry door was difficult to open/close (reported to staff, not addressed). 4- Parking space width is extremely narrow for any size vehicle !!!!! Pro: 1- Location is terrific 2- Expedia pricing is competitive 3- Rooms are spacious

Nice hotel

Clean and friendly staff

The hotel was clean, beautiful and had a great access point to the beach. The pool area was gorgeous as well. We loved all of the amenities. We’d stay here again if we are ever back in Virginia Beach.

The restaurant and Starbucks are so convenient!!

The hotel is okay, not good, not terrible. The rooms are quite large, I believe every room is a suite, at least everyone I have been in. Even though I have twice requested a room with a king size bed I have only been given rooms with 2 queen beds. The rooms can sleep 6, two each in the two queen beds and then a fold out couch. The rooms also come with a microwave and small refrigerator. The rooms are comfortable, at least for me. The beds and bedding are nice, clean and comfortable. There are two TVs in each room. The hotel seems to struggle with anything having to do with customer service. My first stay the lock on the door was broken and necessitated a room change. When I reminded them I had reserved a room with a king bed they apologized and said the new room had a king bed. It did not. This week the microwave in the room was broken and it took three phone calls and about 8 hours of waiting for that to be replaced. The a/c in the room also wasn't working, but leaving the door open to the outside solved that issue. I will continue to stay here for the duration of my project ... mostly because it is within walking distance, but I do find it a comfortable place to stay. As long as there are no further maintenance issues.

The only downside was the temperature in the room. Despite setting the AC to its lowest setting, temperatures reached 78–80°F during the day and remained around 75–78°F at night. Because the room was often uncomfortable, we ended up spending more time in the common areas. Fortunately, those spaces were lovely, and the staff throughout the property were consistently warm, welcoming, and attentive. Overall, we had a very enjoyable stay and would gladly return if the cooling issue were addressed. The exceptional staff and beautiful property made for a memorable experience.

Could have been cleaner, bathroom floors, elevators. People smoking on balconys

Nice room. Lacked parking, pool service. The elevators were incredibly slow. Not worth the cost.

The beach access and waterfront location were definitely highlights, making it a great place to unwind and enjoy Virginia Beach. Overall, I was very impressed with the property and would gladly stay here again. My only suggestion for improvement would be the elevator situation. During busy times, the wait for elevators could be quite long, and an update or expansion of the elevator system would greatly enhance the guest experience. Aside from that, everything else was excellent. I highly recommend this hotel and look forward to returning in the future!

Great vacation spot! The only thing that was a little disappointing was the wait for the buffet which we had booked but everything else was amazing!

Great size rooms and a view and a balcony..win!!!

Exceptional

Close to beacg Smells bad the hallway and rooms.

Great time

Everything NA

The staff, location, and room were great!

We had a wonderful time as it was more than a hotel, rather a fabulous resort complemented with competent and friendly staff @ “Cape Henry” with the huge advantage of a “not so crowded private beach” unlike ALL the other hotels 8 miles away along the Virginia Beach strip ! N/A

Exceptional

Clean, staff were friendly Booked a king suite and got two queens

The positives were that the room rate was reasonably priced during my stay, and the hotel offers plenty of parking. However, I was surprised by the additional parking fee. One of my biggest concerns was the location. The hotel’s marketing gave me the impression that it was located on the Virginia Beach strip, but it is actually about 15 minutes away. The view also lacked privacy, as my balcony overlooked a residential neighborhood and I could see directly into nearby homes. The hotel itself felt dated and unclean. The hallways, carpets, and room had a noticeable odor, and the overall appearance seemed dingy and in need of deep cleaning and maintenance. Within about 20 minutes of checking into my room, the toilet backed up and became unusable. While maintenance eventually arrived and fixed the issue, it took longer than expected. The experience was uncomfortable enough that I chose not to stay the night. When I returned the next morning to formally check out, I was still charged for the entire night despite not remaining in the room.

The communication with the Manager was horrible. He was extremely rude and did had no regard for our convenience. I was traveling with my pet and was told I had to pay $150 upfront which was not listed in the advertisement. The entire place and experience. It was absolutely horrendous.

Superb

Very clean, beautiful property right on the beach. View of beach from almost every room.

Exceptional

Nothing was very disappointing. Pay for the room you get there you gotta put down another $150 security deposit on top of paying $30 just to park

I liked that this hotel is modern, and on a private beach away from the boardwalk. The beds are uncomfortable, and I noticed mold in the room.

Staff was friendly and helpful as well, but seemed like their hands were tied on some operational issues. Again, terrible weather so it would have been nice is advertised heated pool was functioning. Went to desk to see about purchasing soap and getting quarters for laundry machines (took quarters only) and they were out of both. Service at the restaurant left a lot to be desired and to food was just meh. Also kid of crazy that the two elevator in the main lobby operate on separate call buttons. This leads to guests on every floor calling both cars, leading to longer than necessary wait times. Should be one call panel for both cars.

Exceptional

Very good

Very good

my room was dark and dingy. Very few lights.

Beautiful view!

Beautiful, clean, private beach access, beautiful pool!! Parking, high restaurant prices.

Beautiful, clean, private beach access, beautiful pool!! Parking, high restaurant prices.

Everything

Everything

Pool wasn’t heated

Superb

Great view

Not oceanfront, but charging $30 a day for parking...

Poor

Exceptional

Nice place on beach They did not take trash out of our room or give us clean towels

We had a beautiful stay, the entire building was so nice and peaceful, the pool was well maintained and the staff were excellent I dont think i have any complaints here

Nice place on beach They did not take trash out of our room or give us clean towels

I dont think i have any complaints here

Very good

Exceptional

We spent the weekend here. We loved the beach view and the peaceful environment. It’s the perfect staycation spot. Can’t wait to return.

Exceptional

Clean, friendly staff, pool is small but nice, bar is decent.

They were able to check us in a little early. The room was spacious with good amenities.

They were able to check us in a little early. The room was spacious with good amenities.

Next time I'll be sure.

Everyone was so friendly and accommodating. Building was clean and nicely decorated throughout. I do so so wish they had a pet waste trash can with poop bags. Most hotels that allow dogs do keep at least one on property.

Exceptional

Everyone was so friendly and accommodating. Building was clean and nicely decorated throughout. I do so so wish they had a pet waste trash can with poop bags. Most hotels that allow dogs do keep at least one on property.

Clean room

Everything was great.

This place was amazing! My daughter and I stayed for 2 days during spring break. It is a beautiful facility, right on the beach, not too crowded, great drinks/food, and lovely staff! We will be back every chance we get!

Excellent location right on the beach! Spacious, comfortable room! Balcony with gorgeous waterfront views! Clean bathroom with extra linens and wonderful shower! Will definitely stay here again!!

Nonthing

Clean rooms and location is great!

Exceptional

But trying to get service or communicate concerns was very hard. There's ni way to reach the front desk..even on the in room phones. It would ring and then hang up but when I went downstairs it was niy crowded or busy. They overcharged me for both valet and self parking on my first day and ive called multiple times trying to reach someone to help me but it would ring..put me in a queue for several minutes and then it would pick up and disconnect the call. While I was there I asked for my car qnd then waited outside for over 10 minutes without seeing my valet. When I went inside he apologized saying his phone had died so he did not see my request. He hastily went to retrieve my vehicle but 6his was just another frustrating thing to manage. The mini refrigerator had a plate screwed in that kept you from putting anything inside other than a bottle of water so my leftovers could not be refrigerated.. But outside of that it was a beautiful time away. If someone from corporate or the hotel sees this please reach out so I can resolve this charge

The room was filthy. Despite the claim of an ocean view, you’d see a parking lot, the backs of people’s houses . There were also numerous flying bugs on the balcony. To make matters worse, I had to switch rooms three times for various reasons, and each time was equally unpleasant. I asked for a full refund without any support from management to ensure that I was treated fairly definitely won’t be returning back to this establishment.

Very clean very nice and spacious enjoyed my stay

Very clean very nice and spacious enjoyed my stay

Let’s start with the billing adventure. I was told only a $150 deposit would be charged to my card. Simple enough, right? Except I was also staring at an $820 charge for three nights I had already paid for. When I brought this up, the front desk assured me everything was fine. Plot twist: it was not fine. It took one genuinely determined young woman to actually dig in and find the issue. She deserves a raise. The others deserve a refresher course. Then there were the outlets. All of the bedroom outlets were completely dead on arrival — great news if you enjoy living off the grid, less great if you need to charge literally anything. Engineering came up, took one look at the situation, and explained that fixing it would require disassembling the headboard and the TV frame. We all smiled, nodded, and mutually agreed that wasn’t happening. Something tells me I was not the first guest to report this, nor will I be the last. The hotel itself is clean and perfectly typical — no complaints there. But between the phantom charges and the decorative outlets, this stay had some personality.

Everything looked exactly how it did in the photos. The staff was amazing, the king suite is so spacious, and the view of the beach made everything top tier. N/A

N/A

Thank you

The parking fees are way to expensive and there is no other options for guest. Also, the housekeeping staff were unable to communicate properly due to a strong language barrier. If an emergency was to occur they couldn't help. That's truely alarming!

Great location with views everywhere. Onsite restaurant was good and convenient.

Very good

Exceptional

About 20 minutes away from the nerve center, oceanfront room is spacious with separate living area, 2 huge TVs, lockbox, 2nd floor coffee area, access to the beach. Fairly clean. Has laundry room. Welcome 2 bottles of water. Close to CBBT bridge. Construction on the beach - trucks running back and forth all day. The tiny ref and microwave are so low you have to kneel to use it. Parking is $30 per day. NO breakfast. Elevator can use some help!

Room was very comfortable. Balcony was great to view the beach Nothing

Room was very comfortable. Balcony was great to view the beach Nothing

About 20 minutes away from the nerve center, oceanfront room is spacious with separate living area, 2 huge TVs, lockbox, 2nd floor coffee area, access to the beach. Fairly clean. Has laundry room. Welcome 2 bottles of water. Close to CBBT bridge. Construction on the beach - trucks running back and forth all day. The tiny ref and microwave are so low you have to kneel to use it. Parking is $30 per day. NO breakfast. Elevator can use some help!

Excellent, courteous and professional staff. Well maintained facilities. Wonderful quiet rooms. Large screen television. Charging an additional $30+ for parking when this should be included in the room rental costs. Available free news channels on the televisions included CNN, FOX news, but not MS NOW. Why not? For this reason my overall stay rating was good in lieu of excellent.

Excellent, courteous and professional staff. Well maintained facilities. Wonderful quiet rooms. Large screen television. Charging an additional $30+ for parking when this should be included in the room rental costs. Available free news channels on the televisions included CNN, FOX news, but not MS NOW. Why not? For this reason my overall stay rating was good in lieu of excellent.

Clean, staff was professional, and location The prices for the restaurant

Clean, staff was professional, and location The prices for the restaurant

It was very comfortable for our stay!

Clean and very spacious room. Beach view with sunset especially, and great amenities.

I loved my stay wholeheartedly. The staff was phenomenal. My only complaint is that I saw dust/cobwebs between the picture and curtains in the room. Please dust or wipe down those corners.

Unfortunately, during my stay, the boiler went out. The staff easily supplemented me with breakfast vouchers and refunded my night's stay. I loved my stay wholeheartedly. The staff was phenomenal. My only complaint is that I saw dust/cobwebs between the picture and curtains in the room. Please dust or wipe down those corners.

Passable

There was a slight mixup with our reservation, but Kennedy and Patrick did everything they could to make it right. Very friendly and helpful and knowledgeable.

Everything was good besides our toilet was act right

I've never before been at a hotel where it's so difficult to get the room cleaned. Had to ask multiple times before ours was. The hotel's knowledge about whether their so-called accessible rooms had walk-in showers was poor. Their systems obviously did not have accurate information and my wife and I ended up in 3 different rooms in 24 hours while this was resolved. Beware the addition of an extra charge for parking! I only noticed because I checked the bill and pointed out we did not have a car. Not a hotel I would return to.

The room had a very nice sofa within a separate room to entertain and with a second TV away from the sleeping areas. Bathroom was top notch with newer shower equipment and whisper quiet air fan. The dining area had a fantastic view of the beach. TV was live network TV. Could not watch my regular shows. 2nd elevator was out of order. Parking was an added charge. Fridge was too small.

The room had a very nice sofa within a separate room to entertain and with a second TV away from the sleeping areas. Bathroom was top notch with newer shower equipment and whisper quiet air fan. The dining area had a fantastic view of the beach. TV was live network TV. Could not watch my regular shows. 2nd elevator was out of order. Parking was an added charge. Fridge was too small.

Everything is always so nice. The staff is always so friendly and supportive. The views are just the cherry on top!

Pleasant

Very good

Loved how the rooms were. Everybody was super nice.

I would never use Hotels.com again. Total rip off. We booked our stay in March 2026 and were suppose to be able to add insurance to our purchase until Sunday right after booking and when we went back in the Friday prior to add, it would not allow us. We ended up having to cancel our trip and they told us they would refund if the hotel said yes, I called the hotel, especially being a Member and they said they would refund us given our situation if hotels.com reached out. Hotels.com said they did reach out to the hotel and then came back with NO refund. Someone else said they don't even warrant their insurance anyways. Never again.

Very good

Love the staff, location and restaurant.

Beautiful

View The room was worth the money 30$ parking

View The room was worth the money 30$ parking

I stayed here during a snowstorm, which unfortunately highlighted a few issues during my stay. The biggest concern was the temperature while the living area was warm, the bedroom was freezing the entire time. The bedding didn’t help much either, as the comforters were very thin and definitely need to be upgraded. Service was also disappointing. I called the front desk to request water and was left on hold for about 10 minutes, then told someone would bring it up. After waiting over an hour with no follow-up, I called back but couldn’t get through just kept being placed on hold. I eventually went downstairs myself, where I was told they were short-staffed and waiting for someone to come in. I completely understand being understaffed, but that should have been communicated upfront instead of the lack of response. On my final day, a main pipe burst, and there was water everywhere. I didn’t feel like the situation was handled well, and I ended up having to follow up after I returned home. That said, there are positives. The location is great right on the beach and the restaurant on-site was really good with great staff, which stood out. Overall, I’d give this place 3 stars mainly because of the location and beachfront. With better maintenance, communication, and attention to guest comfort, this could be a much better experience.

Don’t hesitate to book it 5 stars with 0 complaints. Tides restaurant food is delicious.

Nothing

I loved the atmosphere overall, nice view, and the private beach was very calm. They accommodated me nicely. The only thing I didn’t like about the property was the fact that I had to check out. ?

The room was clean and the staff was extremely friendly. Experience a few minor issues with my room, maintenance came to fix it once it was brought to their attention. Would stay here again

Great hotel. Seemed to be overbooked for the weekend.

Room was clean and comfortable, the staff was friendly and professional.

Everything Nothings

Had ants but besides that everything else was great

Without question will return, please read why. We arrived late afternoon, went to dinner, returned to our room around 8 pm to find there was no hot water, went to the front desk and they said they had someone onsite looking to resolve the issue; next morning still no hot water, I went to the front desk and without a question they said the room was comped - great team!

The room was bright and spacious. I had a partial view of the ocean. I enjoyed the balcony and being able to sit and take in the warm sun.

Inside the rooms were clean.

Good place for a conference

It’s been renovated- very nicely done/designed. Close to the beach and restaurants. My Service dog was allowed. Everything was great except there was no hot water for the time I was there- no shower? Not the hotels fault- they were trying to get it fixed. They didn’t charge me for the stay only had to pay for parking fee.

That we couldn't stay longer.

Room was clean hotel was clean everything was amazing

Everything was awesome right on the beach Nothing

We had a quick, impromptu spring mini vacation and Delta didn’t disappoint. It was clean, the room and views were beautiful and the pool was nice and heated for early spring weather. Starbucks located onsite with dining options available and not overcrowded. The beach was right out front and also not crowded. We would definitely stay again!

Drove 12 hours to finally reach this hotel. Was told after calling 3 times to let them know I would be late arrival, finally arrived and they gave my room away…turned away… singled out intentionally, trip had been paid in full, I will never stay at another Marriott!!!!

The convenience of having multiple shopping and dining options very close by The room we requested and booked in advance wasn't available upon arrival. Room we were eventually received was dated. A few bugs within our room. Restroom inside room was very tiny. Was told we wouldn't be charged for on-site parking due to room inconvenience, yet we were still charged.

The rooms were fairly priced and the property overall was very nice. I loved the amenities (restaurant, pool, fitness center, and beach access). The staff was always polite and prompt. I would have liked to see the ocean from my window, but according to my husband, the view from the balcony was nice! I couldn't confirm because I don't like high balconies. The only downside to this property was the elevators; they are scary - the noise, the shaking, the uncleanliness.

Very clean and friendly helpful staff

They were short-staffed in the restaurant; there was a long wait for both dinner and breakfast.

Close to the beach. Excellent

Rooms were nice No hot water during my stay, also I booked a king suite prior and I also paid in FULL and the room was supposed to come with a view and I received a double queen with a partial view. When I addressed the issue the two lady’s during my check in were very rude and nonchalant about it and stated they had no more rooms. So my room was given away and they just threw me in a room.

Room had a roach in it. I was told i would receive a refund because i had checked out the room at 2:30am. Still not refund it’s been over a week. Staff just always says the manager isn’t available.

There was no hot water. The hotel knew when I was checking in that there was no hot water and they didn’t share that. I came down two hours later and asked for a different room. They said the whole building was out, but the water would be hot by the morning. It was not. The hotel said that they would refund my money but still haven’t seen it.

The best

While room was clean it was listed as a beach view (only visible between buildings), the ide machine did not work and no one answered at the front desk any of the multiple times I called.

Clean rooms and friendly staff, I would’ve rated staff 5 stars but I noticed the clean up crew went through my belongings.

Nice

We could see the ocean through the parking lot.

Everything was great! Definitely would recommend and will be staying again, staff was more than friendly and helpful!

I planned a weekend trip for my wife’s birthday. When I got to the area I checked with the Front Desk (Elle) and she stated that she saw I booked thru a 3rd party (Expedia) and my room is already paid for. So all she would need is $150 for the incidentals. But when we went to do the charge the screen says that “your card will be charged for the room and the incidentals.” When I questioned her about it she kept giving me vague answers. Then she said the room will likely be ready at 3:30 PM. So I suggested that we whole off from doing the deposit for the incidentals My wife and I left to go get something to eat. When we left it was 2:37 PM and when we got back it was 3:54 PM. I asked Elle was the room ready ? And she told me not yet, I asked her for a ETA and she said the room will be ready in about 20 minutes maybe, but she can’t say for sure. So I asked her to call the housekeeping manager to see when will a room be available? I left the hotel again and then came back almost an hour later and the room still not ready. We finally got into a room and then they tried to give me any old room. But I told them that I paid for a room with a view and that is what I want. Elle, did get it corrected and she apologize for the long wait. Then when we checked into the room the door would not lock and the shower knob didn’t work. The bed was comfortable and the restaurant food was really good. We checked out 4-5 hours later in the same night. The gentleman at the front desk was polite.

Room was clean, and staff was friendly

It was stains on my room floor, bathroom floor wasn’t clean. No wash cloths in room went to desk at 6:30am in morning to inform front desk they told me that I would have to wait until 8am when housekeeping came in which made me very upset because I had somewhere to be but I was unable to shower due to not having wash cloths available. I was not satisfied with my room!

It was stains on my room floor, bathroom floor wasn’t clean. No wash cloths in room went to desk at 6:30am in morning to inform front desk they told me that I would have to wait until 8am when housekeeping came in which made me very upset because I had somewhere to be but I was unable to shower due to not having wash cloths available. I was not satisfied with my room!

The facility was not the cleaniest. Our room rug was filthy with stains and alot of deterioration around the room. Breakfast was just a cafe that had basics. Parking was also an additional fee of $30.

Staff was friendly and helpful.

Staff was friendly and helpful.

The Restaurant staff have no urgency when it come to your Oder, spent 40min waiting for a salad not on one occasion but multiple dinners. Stop going to the restaurant just because of the slow service. La Quinta, Best Western, and Home 2 carry actual amenities. If I were to compare pricing and value, we would definitely get more elsewhere.

The Restaurant staff have no urgency when it come to your Oder, spent 40min waiting for a salad not on one occasion but multiple dinners. Stop going to the restaurant just because of the slow service. La Quinta, Best Western, and Home 2 carry actual amenities. If I were to compare pricing and value, we would definitely get more elsewhere.

The heat stopped so

The heat stopped so

It was clean, love the toiletries but might be good to have better lights. One of the lampshade bulb was busted and I needed ample for the room.

It was clean, love the toiletries but might be good to have better lights. One of the lampshade bulb was busted and I needed ample for the room.

Nice hotel- big and non smoking rooms were very nice

Nice hotel- big and non smoking rooms were very nice

Room was spotless and staff was amazing

Room was spotless and staff was amazing

Our 1st time at this location and it was the best decision. I was down for a concert with my teenagers and this hotel was exactly what was needed. It was beachfront-private beach at that. Room was super spacious and clean and the staff-chef's kiss. We will definitely be back once the weather is warmer so we can enjoy all the outside amenities.

Our 1st time at this location and it was the best decision. I was down for a concert with my teenagers and this hotel was exactly what was needed. It was beachfront-private beach at that. Room was super spacious and clean and the staff-chef's kiss. We will definitely be back once the weather is warmer so we can enjoy all the outside amenities.

Beautiful stay

Beautiful stay

Really comfortable spacious suite. Staff were really kind, courteous and professional. One of the staff spoke to us at breakfast and found out that my wife and I were celebrating our 37th wedding anniversary that day. She had champagne and strawberries delivered to our room that afternoon. How sweet. We truly enjoyed our stay and hope to be back.

Really comfortable spacious suite. Staff were really kind, courteous and professional. One of the staff spoke to us at breakfast and found out that my wife and I were celebrating our 37th wedding anniversary that day. She had champagne and strawberries delivered to our room that afternoon. How sweet. We truly enjoyed our stay and hope to be back.

Great!

Great!

love the room space and the staff, will visit again

love the room space and the staff, will visit again

Room and partial water view were excellent (just as described). The staff were so incredibly friendly. We plan to visit again.

Room and partial water view were excellent (just as described). The staff were so incredibly friendly. We plan to visit again.

Loved this stay

Loved this stay

The room was huge with a living room area and sleeping area. It was very clean.

The room was huge with a living room area and sleeping area. It was very clean.

Front desk staff are delightful. Shout out to Chosen who truly made our family stay memorable on a gray winter's day, plus the restaurant staff who make this hotel feel like a home-kitchen on the beach.

Front desk staff are delightful. Shout out to Chosen who truly made our family stay memorable on a gray winter's day, plus the restaurant staff who make this hotel feel like a home-kitchen on the beach.

I had a small parking issue where when I arrived I parked in front lot and after going out and returning in the dark front lot was full and I found the signage was lacking for alternate garage parking. I parked in the wrong place and found note on car with risk of being towed. Thankfully everything worked out. Lastly, not hotels fault, but there were a bunch of underage teenage girls running through the halls, stairwells and playing in elevators unsupervised until about 9pm. If it had continued later I would have called the front desk. Otherwise a very good stay.

I had a small parking issue where when I arrived I parked in front lot and after going out and returning in the dark front lot was full and I found the signage was lacking for alternate garage parking. I parked in the wrong place and found note on car with risk of being towed. Thankfully everything worked out. Lastly, not hotels fault, but there were a bunch of underage teenage girls running through the halls, stairwells and playing in elevators unsupervised until about 9pm. If it had continued later I would have called the front desk. Otherwise a very good stay.

I am so enthusiastic about this Delta Marriott! It is our third stay snd it’s flawless!

I am so enthusiastic about this Delta Marriott! It is our third stay snd it’s flawless!

Staff was welcoming, all amenities were available and accessible will definitely book again

Staff was welcoming, all amenities were available and accessible will definitely book again

From check-in to check-out, all staff members were friendly and professional.

From check-in to check-out, all staff members were friendly and professional.

I reserved a ocean view room but was placed in a parking lot view room with the only option was to leave...vary disrespectful and disappointed.

I reserved a ocean view room but was placed in a parking lot view room with the only option was to leave...vary disrespectful and disappointed.

The rooms were large, clean and spacious. The staff was attentive, courteous and professional. My only complaints are the poor bathroom lighting, and the slow elevators. Also, room service was good the calamari, fish & chips and smashburgers were delicious. More over, I would recommend this hotel.

The rooms were large, clean and spacious. The staff was attentive, courteous and professional. My only complaints are the poor bathroom lighting, and the slow elevators. Also, room service was good the calamari, fish & chips and smashburgers were delicious. More over, I would recommend this hotel.

Clean room, excellent view, close to attractions

Clean room, excellent view, close to attractions

The room was beautiful and very clean. The housekeepers were thorough and efficient.

The room was beautiful and very clean. The housekeepers were thorough and efficient.

I don't want to go back to that over-hyped hotel that cost so much money.

I don't want to go back to that over-hyped hotel that cost so much money.

Not unobstructed

Not unobstructed

The Tides restaurant breakfast buffet was well-presented and delicious. The front desk staff were friendly and professional, taking care of check-in and departure.

The Tides restaurant breakfast buffet was well-presented and delicious. The front desk staff were friendly and professional, taking care of check-in and departure.

Clean updated rooms, great amenities and location. Very friendly staff.

Clean updated rooms, great amenities and location. Very friendly staff.

The room was fresh and very clean. Parking was easy. The location was good and the ocean view was beautiful.

The room was fresh and very clean. Parking was easy. The location was good and the ocean view was beautiful.

My biggest complaint was the parking lot! Twice I had to enter my car from the rear and climb over the seats because the car beside me had parked too close. The parking places really need to be re-ligned to allow a bigger parking lots!

My biggest complaint was the parking lot! Twice I had to enter my car from the rear and climb over the seats because the car beside me had parked too close. The parking places really need to be re-ligned to allow a bigger parking lots!

Great place

Great place

Amazing stay at the Delta Marriott Virginia Beach! Very clean, staff very accommodating, and the

Amazing stay at the Delta Marriott Virginia Beach! Very clean, staff very accommodating, and the

We will be back

We will be back

The welcome I received when checking in was top notch. Both the manager and the front desk agent made me feel like I was family.

The welcome I received when checking in was top notch. Both the manager and the front desk agent made me feel like I was family.

Friendly staff and excellent facilities!

Friendly staff and excellent facilities!

The room was very clean, and we had the top floor suite. The view was great also but what stood out to us the most was the staff. Everywhere we went, ALL the staff was so over courteous to us. I did not like to have to pay to park I think this is another way that businesses are soaking customers for more money. With what we paid for that room, the parking should have most definitely been included. $30.00 a night to park is over the top. We only stayed there because my wife's company party was there. If not for that, we would have shopped around for a place that does not charge for parking. What are you paying for anyway? They take no responsibility for your vehicle, so what do you get out of a $60.00 charge on top of your other fees they are charging?

The room was very clean, and we had the top floor suite. The view was great also but what stood out to us the most was the staff. Everywhere we went, ALL the staff was so over courteous to us. I did not like to have to pay to park I think this is another way that businesses are soaking customers for more money. With what we paid for that room, the parking should have most definitely been included. $30.00 a night to park is over the top. We only stayed there because my wife's company party was there. If not for that, we would have shopped around for a place that does not charge for parking. What are you paying for anyway? They take no responsibility for your vehicle, so what do you get out of a $60.00 charge on top of your other fees they are charging?

I had booked a room with an ocean view, and only the next day I realized I’d been given a room with just a partial view. I checked in late and didn’t really have the energy to ask for a change, but if I had noticed earlier, I probably would have requested the correct room. One thing that was important to me: the hotel returned my deposit without any issues, and there were no unexpected charges beyond what was originally stated. Overall, I had a good stay. The location was the main reason I chose this hotel—walking distance to the National Park, a quiet atmosphere, and easy access to the beach right from the property. During my five-night stay, everything worked as expected, and there were no unpleasant surprises. It’s not a new hotel, but everything functioned as advertised, and my stay was comfortable.

I had booked a room with an ocean view, and only the next day I realized I’d been given a room with just a partial view. I checked in late and didn’t really have the energy to ask for a change, but if I had noticed earlier, I probably would have requested the correct room. One thing that was important to me: the hotel returned my deposit without any issues, and there were no unexpected charges beyond what was originally stated. Overall, I had a good stay. The location was the main reason I chose this hotel—walking distance to the National Park, a quiet atmosphere, and easy access to the beach right from the property. During my five-night stay, everything worked as expected, and there were no unpleasant surprises. It’s not a new hotel, but everything functioned as advertised, and my stay was comfortable.

Rooms were adequate but bar, restaurant and other amenities were sub par.

Rooms were adequate but bar, restaurant and other amenities were sub par.

The staff is so professional, helpful when needed and friendly. They always greet you and if you need anything they are right there ready to help.

The staff is so professional, helpful when needed and friendly. They always greet you and if you need anything they are right there ready to help.

Great Hotel for beach lovers 😊

Great Hotel for beach lovers 😊

Clean and great staff

Clean and great staff

Great

Great

Staff friendly, clean room, eat at TIDES Coastal Kitchen at Hotel and it was delicious. I love the fact there was a restaurant on premises, and place to get Starbucks. Very convenient you have the beach restaurants, a nice place to stay. I would definitely stay here again.

Staff friendly, clean room, eat at TIDES Coastal Kitchen at Hotel and it was delicious. I love the fact there was a restaurant on premises, and place to get Starbucks. Very convenient you have the beach restaurants, a nice place to stay. I would definitely stay here again.

I had a very good time with this hotel, they treated me like a King

I had a very good time with this hotel, they treated me like a King

Room was ok. Didnt know dogs was allowed until i seen dogs

Room was ok. Didnt know dogs was allowed until i seen dogs

Overall nice hotel

Overall nice hotel

Room was very clean, big, comfortable and great view.

Room was very clean, big, comfortable and great view.

Great view

Great view

Amenities

Amenities

Lovely room. It was so quiet and comfortable. Wonderful for relaxing and unwinding.

Lovely room. It was so quiet and comfortable. Wonderful for relaxing and unwinding.

Love th

Love th

Beautiful place

Beautiful place

It was very nice and clean. My friends and I enjoyed 419.

Nice room I don’t regret to stay here thank u

Only view of condo and parking lot. On of that had to pay for parking in there parking lot only bad experience I was a guest staying in at Delta hotel my husband company had a retirement party there for coworker

The staff so so great

Thank you, everything was great

We enjoyed our stay and the restaurant

Second time staying there, property was clean and very pretty. Staff at the restaurant were all pleasant and knowledgeable. The coffee area and staff were great too.

The Valet Attendants were very careful and respectful with the utter most professionalism while handling my vehicle. Overall.. my entire experience was A-1. I will be using the Delta Hotel Marriott Va Beach again real soon.

Love this hotel! I will be back

Room was spacious, clean and staff was exceptionally friendly and caring.

Room and staff were excellent

Was upgraded to oceanfront suite with awesome view

PARKING COSTS $30/day ($31.80 with tax) which is outrageous!! Other than that, we had a partial Bay view which meant walking out on the balcony to see water. The room was spacious and clean, the beds were very comfortable. It looked like a dog might have been locked in the bathroom at some point given the scartch marks. The shampoo/conditioner, body wash is nice (and I'm super picky). We enjoyed the daily texts announcing the happy hour theme of the day. If it weren't for the cost of parking (that everyone around us was complaining about as well) I would definitely return.

Misleading age requirement on

The balcony view was not as good as expected I also didn’t like the bathroom set up especially with having young kids but other than that not a bad stay. Loved the double bunk bed option. I would definitely stay again

Room was great, hotel staff were friendly.

Didnt have a beachview

We had an amazing stay. The halls were nice and quiet, and the staff was great.

Room was clean and lovely

I paid for a room with a bay view but I have a view of condos instead.

The shuffleboard could do with a refurbish but we still enjoyed playing.

Didnt look

Need more light in bathroom vanity and around full length mirror. Too dark.

The bathroom shower head could be cleaner looked dirty couldn't take

The Staff was very friendly and welcoming. I checked in on the evead

Staff were not all on the same page. Was mistold about the breakfast options and sunbeds for the beach.

Due to the lack of eateries at walking distance we decided to give breakfast a try. Lots of sugary items, waffles, cookies, muffins and serial, berry buffet looked nice but blackberries tasted like soil. The oats was under two inches of water so didn’t try it out. No fresh bread only store bought like the waffles (at least less sugary). The bacon seemed promising but had a stale, dish rag aftertaste so that was abandoned quickly. Such a shame considering how pretty the patio view is. To see the dolphins playing in bay made the stay worthwhile as there’s plenty of decent eateries a short drive away.

One of the best hotels I’ve stayed at, really good service, and beautiful views, pool area is a great spot to spend time throughout the day in the summer time.

Weather was not great during our stay, but rooms were clean and staff was courteous. Enjoyed the bar. Wish we had the weather to enjoy the beach and pool areas

Enjoyed the beach view, room was clean, hotel beautiful

Beautiful beach close to many things to do and eat 😁!

Great time

Awesome place to spend a weekend

We had a perfect view of the beach and the sunset.

The staff was very friendly, beach access was wonderful. The whole peninsula lost power, which of course I don't blame anyone for, but I thought they would have had a generator hooked up for everything instead of just emergency lights in the hallways ONLY. The restaurant in the hotel was extremely over priced. Our room lacked a few things and they attempted to make it right but didn't follow through all the way. I think it was just our luck since there was so much chaos from losing power for so many hours, though, but who knows. I did appreciate the gesture however.. The place was mostly clean but the balconies could really use some revamping. As well as the poolside furniture was quite gross and stained. There were some stains or some sort of sauce (or possibly blood as it was red) on 2 walls on opposite sides of the room, splattered across the wall, pretty noticeable and wasn't cleaned during housekeeping either. Also, the kitchenette, beware, its LACKING to say the least... Overall, it wasn't the best, it wasn't the worst, but gosh we still spent a lot per night. And also beware: they don't tell you that you have to pay for parking and when you do, they also don't tell you that its per day!

Clean room

Great location and well staffed hotel. If I had complaints they would be that the concrete balcony had considerable deterioration and the additional parking fee, which I feel is excessive.

I was checked into a dirty/used room. Next room unable to walk distance because of my ( known) handicap. COPD & back issues. Restaurant was very un- attentive. It was a waste of my Monday and Tuesday.. cost me more to make other arrangements. Very unhappy. I'll never recommend if come back.

The stay was mediocre at best….. Rooms ac was not working fully, elevators took 5mins each ride in wait times, the room I booked was given away so was put in a different room than what I paid for… zero carts for luggage anywhere other than valet parking and got scolded because I took one of theres beyond rudeness for the staff outside… knowing I booked 6 guest you would think there would be extra blankets and pillows for the pull out couch but you guessed it nope.. took my kids to the pool at 7pm had to ask 4 times for the staff to refill the towels at the pool but yet still didn’t happen… the only plus side to this was the front counter staff was the most friendly! Definitely was not worth what I paid for

Unable to get beach view as previous. Made a difference since we were celebrating our 53rd Anniversary.

Housekeeping open the door and don’t knock the door! And ask me you have to leave now??

The new room also had a smell, but not as powerful and different. Unfortunately anything cotton retained the terrible smell from the old room. That includes clothes in bags that weren’t opened. Next on my agenda was doing laundry on site. I ended up buying Febreeze and plug in air fresheners to make the new room stay-able. Other issues: there was constantly house keeping on the floor all day long. One of the elevators would stop going to the floor you requested mid ride and the other two required you to press the button for both or only one would come. Positives: the space in the suites was great. The beds, couches, etc were very nice. The view is great. The staff was nice.

Great customer service!!

We stayed one night. We came in late- we arrived at 12:30 am to get checked in. There was a long line in the lobby. There were 6 guests ahead of me checking in. It took 45 minutes to check in. We didn’t get into our room until almost 1:30 am: once we got to our room we found it unclean. I went back downstairs to let her know. She was quick to place us into another room thankfully. They upgraded our room. Once we got into the second room we found that the balcony didn’t lock or latch fully. We also found other damages in the room. It was well past 2:30 am before we’re able to get in and to bed. The stay was average. It shouldn’t take so long to check when we have already paid in advanced and communicated that we would be there after midnight.

Beach access, clean room, amazing views

One of the best hotels in VA

It was beautiful and quick to register and check out. The only negative was that Expedia did not disclise the fact that we'd have to pay $30 per day for parking. If they did, ot wasn't clear enough for me to notice.

It was things left behind from old guest under living room dresser. Trash left in sofa from old guest Not cleaned by housekeeping. I called to ask for early check-in the guy was very friendly and helpful and Boom. We arrive to the hotel with two small kids Only to get told the room wasn't Ready. No one put us down for early check-in and we needed to pay 80 bucks which was Never discussed over the phone. Valvet took their sweet time getting us settled also. The room size, the building was beautiful and view. The restaurant fries was extra salty. The oysters, drinks, and sliders was amazing and our bartender. Housekeeping came knocking at 10 when checkout was at 11

Hotel was nice, and hospitality was great. However, the cleanliness of the room could have been better. The microwave area had crumbs on the shelf. There were food stains in the carpet in front of the microwave as well. The trash can had no bag in it when we came in. There was also trash already in the bottom of the can. The hostesses as well as the staff were very pleasant and polite. Pleasant environment with a great view.

Front desk staff left little to be desired! The man at the front desk had the customer service skills of a 2x4. Over all, stay was fabulous. Comfy bed, great shower. Kinda thin walls, kids screaming at midnight.

Nice place, unfortunately the check-in was a nightmare, front desk employees were very slow taking care of guests.

Check in was a long wait as there were a lot of people checking in at the same time. The room was clean and well furnished but the lighting was very poor. Used my cell phone light to operate the microwave and TV because the lights were so dim. I also think $30 per day for parking is excessive.

I really enjoyed my stay this past weekend, however I did have some trouble reaching the front desk of the hotel. The phone rung several times and I called back until I got someone. I was having a muscle spasm and I was trying to get the restaurant to get me some pickle juice. They finally answered and transferred me to the restaurant, but when the phone rang it just cut me off. So I didn’t call back and I just delt with the pain until it stopped. Other than that I didn’t have any issues.

Room was clean and comfortable,staff very helpful and nice, great view from balcony.Great place to stay other than the parking.

Great hotel. Won't be disappointed

The staff was great, we were traveling with family from ohio and we were able to get checked in early. Pet friendly, which is amazing. Overall great hemisphere. My only issue was I left behind my personalized Stanley in the room while switching rooms and when I went back to get it, I was told by housekeeping that it was thrown in the trash because it was not considered a “valuable” Im pretty upset about that, since I couldn’t get it back. Just wish they would have actually took it to lost & found like the front desk thought it would be, definitely a valuable to me. Housekeeping management never got back to me.

Everything was great.

Check in took too long and we tried to do it earlier to avoid but front desk wanted to charge early check in.

My wife and I decided to celebrate our Anniversary at Delta Hotel Virginia Beach. When we arrived on Sept 1 around 6pm, the two ladies at the front desk were excellent. The welcoming made me feel important. Now, one thing that I didn't agree with is the $30 a day parking fee for customers staying at your hotel. I have never had to pay for parking at any hotel. In my opinion, it's an additional money grabber the hotel is making from customers. After parking and entering our hotel room, everything seemed ok. The carpet had a mildew odor and needed to be cleaned. We looked in the bathroom and the toilet room floor was dirty. The ceiling was repaired but looked bad. The repair was a quick patch job. The sliding door rail had rust on it. We left out of the bathroom and looked at the bedroom. Again, the carpet smelled horrible. The return vent to the air conditioner had a build-up of dust on it. I have sinus issues, and this room wasn't pleasing me at all. I tried not to make our Anniversary unpleasant, so I didn't say much about the room to my wife but had some regrets staying at Delta. These complaints can be fixed! I don't blame the employees because employees will only do what is allowed. The blame is on MANAGEMENT. If management did spot checks on employees, these things would not happen. Dry cleaning carpet with odor neutralizer, scrubbing floors, wiping air conditioner vents, and having a good maintenance crew, I wouldn't be writing this survey. Overall, average rating.

Very large room with beautiful ocean view. Staff are all very friendly and accommodating. Very nice clean private beach. A lot of good restaurants in the area.

Nice staff and good location

Beach view, with direct access

O

Excellent hotel right on the beach. In house restaurant and bar overlooking the bay was great.

We loved our suite and our stay here. The pool could have been bigger but it was still clean and nice to sit by the pool. Also we loved the fact they had beach access and beautiful views of the chesapeake bay bridge!

Quuietttt. Hate parking

Great location with beautiful views of the bay. Nice selection of nearby restaurants nearby. So so experience with food and beverage. Room cleaning also lacking. Overall good but not great

BEAUTIFUL beach. Best beach spot in Virginia Beach. However, the quality of service in this hotel seriously declined. I’ve been coming here for years, and this year was significantly worse than ever before. The cleanliness in the rooms is substandard, the lines at the front desk are excessive. It took 2 to 3 hours to get bedding sent to the room each time I’ve requested (3 times over 2 trips this month). I visited twice this month because the beach is so beautiful, but I’m not sure I’ll be going back next year because the service quality has diminished so much. Time to look around.

Party and drugs

Good hotel, good food, maybe the staff that works there could be most kindly

Do not go by the pictures on their website because that is not the type of room you will get. I paid for an ocean view two bedroom, suite and from my window I could see parking lot and condominiums. The customer service staff was great, but the rooms are not that good. If you’re looking for a oceanfront beach resort, please don’t consider Delta Hotel.

Very nice hotel with beachfront

The place was great for family’s with kids,beac

Really comfortable .

Stayed in the 2BR suite. It was a great time. My children loved this hotel. Great location and we will be back!!!

House keeping was terrible

.

It was a nice place. My biggest suggestions would be to add an adult only pool, and place a trash can in the living room area with the coffee maker & fridge.

We thought we were going to have the 5 star experience considering the 5 star cost of this hotel. Immediately upon arriving, we were clearly confused on wear to park and instead of being helpful and directing us, the valet told us we needed to move out of the way of his entrance cause he had cars coming in. Then when we get to our room, we were expecting to have an ocean view, instead we got to look at the back of some condos. Then, to top it off, my husband pulled out the sofa bed and there was a big pee stain on it. Also, I woke up to another charge on my credit card from the hotel that I was not made aware that I would get as an apparent, “just in case an incident happens” hold. We will absolutely not be staying at Delta hotels again.

The hotel was beautiful and the room was amazing! The menu never changed at hotel which was a little disappointing if you are staying for several days. Needs more pool room for more people to get a lounge chair. There was a rather big bug in our room and it was late approx 11:45pm and I called the front desk (with my cellphone as the phones In the room didn’t work) and they said they would send someone up but they never did. Other than that, the size of the room with 2 TV’s was outstanding. We called for some blankets so we could watch a movie and that was great. Maybe keep blankets in the rooms for that purpose.

Great stay

The hotel was very nice. They seemed very understaffed but if that wasn’t an issue I would have gave it 4.5 stars overall. But the line to check in or to get any assistance even at 8:00 at night was ridiculous

The ocean view and the restaurant around the pool. My suite was really nice too.

We waited entirely too long for service at breakfast, about an hour, despite the restaurant being nearly empty. Then we were given menus but not the choice of the breakfast buffet. I just happened to see it and inquired about it. My husband’s chicken and waffles was overcooked and dry. The food was not up to the prices paid. We wouldn’t dine at the restaurant again. We booked the room for six people, but there was no sheets or blanket included for the pull out couch. I was able to speak to a housekeeper who gave me sheets so that we could make it up ourselves. I’m glad that we had traveled with a blanket because we weren’t offered one of those. When I asked the check-in person, they couldn’t tell me how much my credit card would be charged for incidentals. I was told that it was either $150 or the price for the night of the room. Even though I booked my stay with one credit card, the card that I use for incidentals was charged for my room, which I did not want. I booked a room with an ocean view. I could see a slicer of the ocean from our balcony. The staff was not very friendly. None were mean or rude but they also were not very welcoming.

This property was nothing like the images posted on expedia. It was pictures of another place except the front entrance exterior shot. The place smelled like blunts and incense. It was dirty and trashy. Literal trash in the halls, boxes stacked in corners of lobby and hallways, the beach was covered in ciagrette butts and alcohol containers. It was a party atmosphere. There was a fight in the parking lot before we even entered where a man spat on another man. Not nice and clean or family friendly. We checked out less than 20 minutes after arriving and they charged me for one night, over $400. We feel conpletely duped

Three things I didn’t care for…while the hotel accepts pets, there’s nowhere good for them to go to the bathroom. The “grass” is six inches high and must have something sprayed on it to repel pets. My dog wouldn’t pee on the grass and she hopped quickly off every time I put her up on it. I watched some other dogs…same. So she pottied once on the walk way, once on a curb, and once on a sandy walkway. Another man’s dog coming inside pooped right on the 3rd floor carpet and didn’t have a bag. (I gave him one.) Also, I asked for and seemed to have confirmed a beachside view. The only view I had was the parking lot. If that’s because I had a dog, they didn’t say. Third, compared to other beaches I’ve been to, the walk to the ocean is going to take a long stroll as the hotel is set quite far back. (And going from the front door is quite a walk. From the back, as far as I knew, you literally had to walk through where people are eating at the restaurant. No one seemed to mind a dog walking past their table (or being carried) on the way to the beach, but coming back—wet, sandy, and with gear, everyone looked up. It was weird. Finally, the cleaning crews were all nice; the desk people were curt all four times I spoke to them. That didn’t feel great. If all you care about is a really nice facility, you don’t have a dog, and you don’t interact with front staff, you’ll be very happy.

It was a beautiful hotel and the room was very comfortable the bed mattress was very soft all though it was a nice hotel the price’s of the food/market were pretty expensive

Loved eating out on the deck overlooking the beach and bay foe dinner! Beatutiful sunset view!

Very nice room

Very disappointing very dirty and very low services available unlike 2 years ago where this hotel was great.

Leak in our room from ac

Dear Management, During my recent stay at Delta Hotels by Marriott in Virginia Beach I repeatedly experienced strong marijuana odors entering my room and balcony through the bathroom vent, despite the hotel’s non-smoking policy. I reported the issue multiple times but no resolution was provided.

Excellent

Convenient,

I would not stay at this property again.

The location of the hotel is perfect. It is much quieter on the beach here. More family friendly. My only issues were the toilet paper holder was falling off the wall and they only had one elevator working. Waiting 30 mins for an elevator kind of sucks.

-Requested King received 2 Double Beds & unable to switch due to over booking -Housekeeping partially cleaned room during our stay. -Parking $30 / day -Tight parking spaces

Like: Front desk staff and easy check-in and check out. Needs work: 1/2 of the resorts elevators are inoperable. Facility trash cans at multiple entrances were not emptied regularly. Food options at the hotel restaurant were very pricey. Last, resorts such as these, with exterior room balconies need to enforce the smoking ban. The marijuana smell was overpowering and frequent. This resort, by focusing in a few details, can thrive. The location is fantastic. One more comment. Reduce your parking fee.

My reservation was for a room with an ocean view, but we only had a partial view.

The best staff ever! The cleaning crew was always so attentive. The hotel staff and valet crew always kind and giving such a great service. Great facilities, ocean front a super plus, very nice restaurant. We loved that they’re pet friendly and we were able to bring our dog. Shout out to Christine P, the hotel director of sales who was always making sure we had the best vacation. We will definitely go back!

Elevator broken Kids before us had drawn all over porch with caulk No ocean view View of parking lot Chairs at pool were filthy Pool water was like jumping in a cooler full of ice. Room was not very clean Only one wash cloth for 3 people. Would not recommend this hotel to anyone.

Good

The big negative was the elevators. They only had one working elevator and the wait times were awful.

Maybe diarrhea I’m not sure Unknown bodily fluids

Good layout

The place was excellent, our room, the bed, the service and restaurant. Checking in was fast and easy. The desk personnel were polite and professional. The place was clean and friendly.

We were so pleasantly surprised with this place. It’s out of the way of the typical VA beach downtown area, which we were very happy with. We normally stay within walking distance of the boardwalk but this changed my mind about that completely. The hotel was really nice and spacious and the on-site restaurant was great with excellent access to a quiet beach. The option to use the hotel sunshades and loungers was great as well. Pool was nice but crowded. Our room was great except for an issue with the bathroom door getting stuck.

It was great down to every employee.

Very close to the beach and first landing campgrounds where our friends stayed. Many dining options. Staff was friendly and helpful.

N/a

Great

Facility needs update and staff wasn’t particularly friendly, polite, and will not be staying again. Tides was ok - server was great yet everything took forever and food was ok but not exceptional. Room needs serious deep clean as there were cups and all sorts of stuff underneath the bed. We have stayed in VA Beach many times and this was something new to try and unfortunately don't think will do again.

The property has been renovated but is showing wear and tear. It’s was very crowded on the weekend due to weddings and other events. There are significant waiting times for elevators regardless of the additional event crowds.

El lugar es bueno y bonito solo dos cosas no me gustaron que fue la primera el estacionamiento por que cobrar 30 dólares más debería de estar incluido ya en el precio que paga uno por noche y los elevadores son súper lentos tardan mucho es lo único que cambiaría.

Parking situation not the best and charging hotel staying guests for parking each night is just a money grab

Liked the location to beach. Bathroom sink was stopped up.

The room was great- comfortable and spacious- the refrigerator was not the best - too small for the size and accommodation- otherwise everything else was good

The staff members were extremely friendly when asked for assistance with onsite amenities everyone was professional and friendly. The appearance of the hotel is excellent.

My family of 4 stayed here for the first time. I was pleasantly surprised at the room and over all Cleanliness. Service and staff were very helpful and friendly.

Great hotel.

The room that I booked was not what was available once I arrived at the hotel.

We booked expecting an oceanfront view based on the site description, but only received a partial view. The ice machines were broken on our floor and the one below—had to go down two levels for ice. The pool was much smaller and less luxurious than shown online. One of the main reasons we chose this hotel was for the pool area. Unfortunately, we were never able to use it, as all available seating was consistently occupied. The only remaining option was the 'reserved seating,' which required a minimum $200 food and beverage purchase to access—something that was not clearly communicated prior to booking Elevators were extremely slow, with long waits. One started glitching on our last day and skipped floors. The stairwell was filthy and honestly unsettling. Walls are paper thin—we could hear our neighbors talking clearly. On top of everything, parking was an extra $30 per night, and the spaces were extremely tight and hard to maneuver. Overall, not worth the price and very misleading photos and descriptions online. Would not stay again.

i don't like you have to pay 30.00 a night to park your car and when i did park there were garbage and dirty diapers in the parking lot that i step on when i got out of my car

We loved our stay here! Beautiful building, and the staff was so friendly and accommodating. We also hosted a workshop for our company, and the events team is phenomenal. So communicative and made sure all day we had everything we needed in a timely manner. We had lunch catered, and the food was so delicious!

Very nice

Great quite place to go.

It was clean and staff was polite. Mattress needed updated, was uncomfortable.

The hotels and beach

Very bad and dorty