Quality Inn At the Mall - Valdosta

Unfortunately this stay was unpleasant. The rooms are dirty, there’s roaches everywhere, the rooms smell . I had to get a different room because the first one was very dirty and had trash in it. The second one was a tiny bit better but still gross. The reviews on here weren’t bad so I thought it was going to be okay, but it wasn’t. It was just dirty and roach infested .

Although it's next to the mall the premises are not clean and the landscape is not kept up. The place is really dated. People were hanging out. I will not be staying there again. I guess you get what you pay for. I had to wait 20vminues minutes before I'm could check in although it says you can check in by 3:00 the room not available.

I like how everything was in walking distance to where ever you may need to go from shopping, eating &etc.. The rooms are outdated & a couple of things were broken. The curtains were disgusting. But everything else was ok! Staff was very helpful & friendly!!!

Everything Nothing

Have a great stay Everything

Exceptional

Good

The area The bed was hard. The headboard was not on the wall properly. It feel off

Dirty, outdated, and needed a total makeover.

N/a The up kept

Bad

It’s right across from the mall that’s the only good thing about it The room was literally the worst place I’ve ever stayed In my life the room smelt like mold there was dust all on the ceiling tiles the bathroom had random hairs in the shower, the bed was stiff and small pillows the carpet was peeling from the walls and the walls also had weird stains and smashed bugs in the walls in some areas wouldn’t have ever paid 86 bucks for that Sh** hole what a waste definitely read the reviews online.

Nothing

Everything Nothing

Exceptional

It’s right across from the mall that’s the only good thing about it The room was literally the worst place I’ve ever stayed In my life the room smelt like mold there was dust all on the ceiling tiles the bathroom had random hairs in the shower, the bed was stiff and small pillows the carpet was peeling from the walls and the walls also had weird stains and smashed bugs in the walls in some areas wouldn’t have ever paid 86 bucks for that Sh** hole what a waste definitely read the reviews online.

The location was great. We were there for a graduation and we didn't have to drive far. There was plenty of restaurants in walking distance. We had to put down a $50 deposit to ensure we wouldn't damage the room or smoke in the room. That information should've been on their site when I made the reservation. I wonder how long it's going t o take for my refund. And the breakfast was just carbs.

We had to put down a $50 deposit to ensure we wouldn't damage the room or smoke in the room. That information should've been on their site when I made the reservation. I wonder how long it's going t o take for my refund. And the breakfast was just carbs.

The lady who was working was nice Place was dirty room was dirty trash everywhere cracks in walls

The lady who was working was nice Place was dirty room was dirty trash everywhere cracks in walls

Good

The location was OK. It was at a mall. My room was dirty. I had roaches and sheets wasn’t clean. It was just disgusting.

The location was OK. It was at a mall. My room was dirty. I had roaches and sheets wasn’t clean. It was just disgusting.

n/a

Clerk was nice. Property was dirty. Room had 1 light not working, bathroom light barely working it was dim not full power. Smoke detector was tampered with, safety lock on door missing.

No Ice making machine was working and when reported I was told there is nothing they can do but next day the 2nd floor could have been working

No Ice making machine was working and when reported I was told there is nothing they can do but next day the 2nd floor could have been working

This is not a 5 star hotel, but it does the trick and it's fairly clean for its age. I recommend. The front desk young lady was polite and professional even though she was pulling long shifts and they had a staff shortage. High five to that young lady!

Clerk was nice. Property was dirty. Room had 1 light not working, bathroom light barely working it was dim not full power. Smoke detector was tampered with, safety lock on door missing.

Bad

Poor

Nothing No microwave, old TV, too small,

No microwave, old TV, too small,

n/a

Customer service rooms very clean

Customer service rooms very clean

Very good

The place is beyond run down. Sink plug in for hair dryer and coffee maker not working. Outside drape hanging down. Inside drape would not close. No soap or shampoo holder in shower. Sink top and microwave covered in paint from recent painting. Shower curtain to short so water drips on floor. I could go on!

Staff is exceptionally great! A good variety of food within walking distance and good parking. Any issues we’ve had have been handled immediately. Always a pleasure to stay.

Staff very friendly and helpful. I know they are under remodeling mode; but, our room didn't have a smoke or fire detector.

Good

Pleasant

Dirty and dark

Nothing A/c didn’t work Door didn’t shut all the way Lights were blown

We enjoyed our stay here while traveling for vacation and got a great night sleep to be refreshed for our next day.

The bed was comfortable. The breakfast area was clean. My room had a strong musky odor to it. There was no phone to call front desk so I had to go and let them know my tv was not working. There were only waffels, cereal and yogurt for breakfast. No bacon or eggs. Front desk service at check in was not very friendly

The room was not cleaned

Parking was fine. We did not use the pool or eat breakfast. The room seemed clean, but the bathroom was in such poor condition that we did not even use the shower/tub. The furniture was all scratched and old, the carpet was frayed. We only slept for 4 hours and then we left before dawn.

Headboard fell of the wall no lights in the bathroom sink didn’t drain , desk manager was rude and non help blamed everything on everyone else !! Worst hotel ive ever stayed at for sure !!

Clean room but no tv in said they didn’t have left

Sympathy for your check in person due to complaints she must have to hear about -room smelled like smoke, sign noted should read poor renovation in progress, poor work quality in painting, tile work,chalking, bathroom light not working, no slip mat in shower, no TP holder, night club near so sleeping not possible until after 2am ....clean bed was only positive.

I found mold in the bathroom along with ants & roaches in the room. The light doesn't work over the sink & the closet door was off the hinges.

Nothing… The room was horrible. The curtains didn’t cover the window… The door wouldn’t close all the way. The bed smelt like a Mildew and musk.. no coffee maker or microwave. The hair dryer was broken. They had people making drug deals and arguing in the parking lot. I felt really unsafe! No sleep all night!! So do not waste your money. You would be better off sleeping in your car at walmart! The staff was so unfriendly and not helpful at all. I would have left but was scared to go to my car until morning!!!

I did not stay at this hotel because the lights in bathroom were not working

Toilet was broke, a/c unit didn't work

The ONLY decent thing is the location. One of our rooms had cockroaches in it. The other room was plain dirty. We watched a drug deal happen and several people smoking weed just standing outside their doors. HORRIBLE place We left and were denied a refund. Staff was pretty rude too

The staff was wonderful, but the room had cockroachs, termites, mold in the he bathroom, and a lot of smoke damage.

The staff was wonderful, but the room had cockroachs, termites, mold in the he bathroom, and a lot of smoke damage.

Close to restaurants clean rooms

Close to restaurants clean rooms

Initial room toilet did not flush/relocated to another room. Refrigerator did not work, remote for TV missing. No smoke detector, hair dryer not mounted but found in closeted area.

The location is perfect by the mall and a bunch of food places Nothing

Bathroom Light switch had no cover, electrical wires exposed, toilet paper holder broken, had to unroll holding. This hotel room would not pass inspection

Walked into room the television was not working no working light in the bathroom scrappy nothing breakfast coffee cold. I had the heater on high it a tiny bit of heat came out called the front desk they said someone could fix it after 9 00am.

room had no pillow cases (had to request them)....tub was nasty...linen had stains non them...door wouldn't open right... room was overall dirty. no soap in the room... I could go on but my point has been made. That I did not get something from sleeping there for one night.

So good we booked another stay. Next month

So good we booked another stay. Next month

Toilet was dirty No mattress pad

I didn't get to try breakfast I leave at 6am for work. I had a bug crawling on my bed. That was Wednesday night.

Only had waffles and cereals

Only had waffles and cereals

I will never stay at Quality Inn again!

I will never stay at Quality Inn again!

They should make better hotel recommendations. In my case, I couldn't even take a bath in that hotel because the bathtub was dirty, full of cockroaches and mold, the mattress was old, and there were many other problems. That Quality Inn hotel should be shut down.

They should make better hotel recommendations. In my case, I couldn't even take a bath in that hotel because the bathtub was dirty, full of cockroaches and mold, the mattress was old, and there were many other problems. That Quality Inn hotel should be shut down.

The room needs to be improved and the breakfast too.

The room needs to be improved and the breakfast too.

Staff was nice and beds were comfortable and room was clean. the whole place under renovation. No drink or snack machines. The breakfast was not that great. We went out to eat. In the room was one toilet paper no other rolls, remote did not work, coffee machine with only coffee. Nothing to stir it with, no sugar packs, no creamer, nothing. The AC covers were off the AC. No working or connected smoke detectors. It was truly horrible. At least the bad was nice and comfy.

Location was the only plus German cockroaches.

Mold in the ceiling, smells bad, and very unsanitary to sleep in. Nothing at all.

This was the worst stay ever. It started with a rude receptionist. We had trouble getting the door unlocked. The room is in very poor condition. Some outlets didn’t work and there was no light over the sink. The faucet is loose and the tub looked rusty. The water is hard and foul tasting. The bedding didn’t look washed and there are blood stains on the left side. The pillows are limp and the coverings ver thin. It was a cold night and I shivered all night. There was no breakfast, just coffee. The TV and remote needed the receptionist to turn on and we couldn’t change channels. The refrigerator didn’t work. The only good I can find is that we didn’t sleep outside.

This was the worst stay ever. It started with a rude receptionist. We had trouble getting the door unlocked. The room is in very poor condition. Some outlets didn’t work and there was no light over the sink. The faucet is loose and the tub looked rusty. The water is hard and foul tasting. The bedding didn’t look washed and there are blood stains on the left side. The pillows are limp and the coverings ver thin. It was a cold night and I shivered all night. There was no breakfast, just coffee. The TV and remote needed the receptionist to turn on and we couldn’t change channels. The refrigerator didn’t work. The only good I can find is that we didn’t sleep outside.

The Room was very dirty and smelling. There was no blanket in the room,. For breakfast there was no basic food like bread, waffle syrup, fruits etc. Front desk lady said they are out of stock for days.

The Room was very dirty and smelling. There was no blanket in the room,. For breakfast there was no basic food like bread, waffle syrup, fruits etc. Front desk lady said they are out of stock for days.

Located Total dump. No light in bathroom. Broken headboard. Broken deadbolt.

Na

Hotel was remodeling. Room was ok for one night while traveling. We were placed in an old room, which needed some maintenance. There was only one nightstand table and the appliances were well used.

Hotel was remodeling. Room was ok for one night while traveling. We were placed in an old room, which needed some maintenance. There was only one nightstand table and the appliances were well used.

Mold, tiles missing from bathroom wall, holes in wall, no sink or tub stop, then again, I specifically filter my search including breakfast... this is the 3rd time where breakfast is not being offered or had no breakfast items available. Trash outside on ground, adjacent room played music loudly from 1am through 3am. Staff was fine but this is well beyond even a low end hotel.

Mold, tiles missing from bathroom wall, holes in wall, no sink or tub stop, then again, I specifically filter my search including breakfast... this is the 3rd time where breakfast is not being offered or had no breakfast items available. Trash outside on ground, adjacent room played music loudly from 1am through 3am. Staff was fine but this is well beyond even a low end hotel.

The lady at the front desk was great. However my room was absolutely disgusting . There was bugs everywhere. The comforter was not clean. The light over the sink was out. The closet door was broken. The smell was overwhelming. The refrigerator was nasty. I would never ever recommend this place to anyone not even my worst enemy

The lady at the front desk was great. However my room was absolutely disgusting . There was bugs everywhere. The comforter was not clean. The light over the sink was out. The closet door was broken. The smell was overwhelming. The refrigerator was nasty. I would never ever recommend this place to anyone not even my worst enemy

Very terrible place. Dirty with cobwebs and bugs everywhere.

Very terrible place. Dirty with cobwebs and bugs everywhere.

It was very clean and nice...I will b back tho

It was very clean and nice...I will b back tho

I did not appreciate having to take a cold shower in the morning as there was no hot water (presumably due to the remodeling in adjacent rooms).

I did not appreciate having to take a cold shower in the morning as there was no hot water (presumably due to the remodeling in adjacent rooms).

The room and amenities were fine but I was awakened at midnight by loud thimpimg music.

The room and amenities were fine but I was awakened at midnight by loud thimpimg music.

I would not stay there again, too many transients outside at night

I would not stay there again, too many transients outside at night

Hotel was under renovation and it looked the part. Additionally, the clerk informed me there was an additional $50 deposit, in case of damage to the room. I told the clerk that was not disclosed prior to my making the reservation. She said, because I make the reservation through a third party, the hotel's policies were not known to Expedia. I saw that as something of a bait and switch. It seems very unprofessional for Expedia to provide booking and not have visibility of the hotel's policies!

Hotel was under renovation and it looked the part. Additionally, the clerk informed me there was an additional $50 deposit, in case of damage to the room. I told the clerk that was not disclosed prior to my making the reservation. She said, because I make the reservation through a third party, the hotel's policies were not known to Expedia. I saw that as something of a bait and switch. It seems very unprofessional for Expedia to provide booking and not have visibility of the hotel's policies!

None

None

Close to restaurants.

Close to restaurants.

Sink was stopped up. Carpet vacuum the second night. Train going all night long with horn blaring

Sink was stopped up. Carpet vacuum the second night. Train going all night long with horn blaring

The tub looked like it had black mold. Lots of black in it. No light in bathroom. No toilet paper. No lamp shades on lights. No bed linens, only sheets. Worst hotel room in 40+ years of travel. Will send pictures if you'd like. We requested our money back. They said they credited my account.

The tub looked like it had black mold. Lots of black in it. No light in bathroom. No toilet paper. No lamp shades on lights. No bed linens, only sheets. Worst hotel room in 40+ years of travel. Will send pictures if you'd like. We requested our money back. They said they credited my account.

The rooms were not the cleanest. There was no mattress pads on the beds, the sheets wouldn’t stay on the bed. There was mold in the bathtub. They had no ground floor rooms available which made things hard for me to navigate the stairs.

The rooms were not the cleanest. There was no mattress pads on the beds, the sheets wouldn’t stay on the bed. There was mold in the bathtub. They had no ground floor rooms available which made things hard for me to navigate the stairs.

When we arrived there was mattresses outside which should have been our sign to leave but we decided to try and stay. Upon check in after three rooms there was black mold in all of them. Used condoms under the bed, crack pipes and used needles all over the parking lot and worse’s of all we seen dead bed bugs which means you know there is live ones.

When we arrived there was mattresses outside which should have been our sign to leave but we decided to try and stay. Upon check in after three rooms there was black mold in all of them. Used condoms under the bed, crack pipes and used needles all over the parking lot and worse’s of all we seen dead bed bugs which means you know there is live ones.

Room was great clean, there was no shower curtain and the ac was making a strange noise. They are remodeling so was a little mess in parking lot. Over all was clean and comfy.

Room was great clean, there was no shower curtain and the ac was making a strange noise. They are remodeling so was a little mess in parking lot. Over all was clean and comfy.

There was no fire alarm in the room. Let that sink in. A basic safety feature — completely absent. Breakfast was a comedy of errors. I had to ask for cups just to pour coffee, and bread for toast wasn’t even out. No plates, just bowls — which made eating stale cereal feel like a survival exercise. The staff? Unfriendly and glued to their phones, seemingly annoyed by the presence of guests. They claim the place is being remodeled. If that’s true, it must be happening in an alternate dimension, because nothing about this property suggests improvement. It’s not a renovation — it’s a slow decay. This isn’t a Quality Inn. It’s a Quality Out. Save yourself the headache and book literally anywhere else.

There was no fire alarm in the room. Let that sink in. A basic safety feature — completely absent. Breakfast was a comedy of errors. I had to ask for cups just to pour coffee, and bread for toast wasn’t even out. No plates, just bowls — which made eating stale cereal feel like a survival exercise. The staff? Unfriendly and glued to their phones, seemingly annoyed by the presence of guests. They claim the place is being remodeled. If that’s true, it must be happening in an alternate dimension, because nothing about this property suggests improvement. It’s not a renovation — it’s a slow decay. This isn’t a Quality Inn. It’s a Quality Out. Save yourself the headache and book literally anywhere else.

We had to check out. Room smelled like mold

We had to check out. Room smelled like mold

The rooms that was provided was dirty and a lot of things were broken. I think that property was under renovation. However breakfast was good.

The rooms that was provided was dirty and a lot of things were broken. I think that property was under renovation. However breakfast was good.

There was no remote in two of the three rooms that I booked. All of the floors were dirty. One of the beds looked as if it had been slept in already. There was no trash can or coffee maker in one room as well. Another room had terrible water pressure. There was a lamp shade that I had to attach in one room. The pictures looked absolutely nothing like the actual hotel. The only reason we stayed was because we were so exhausted from an all day trip to an amusement park and because I had prepaid and booked prior to leaving for our trip. I have reached out to the hotel but no response from anyone there. There seemed to not be a lot of concern for guests comfort just from the experience we had. Also, I booked three rooms and they were all separated from each other all over the hotel.

There was no remote in two of the three rooms that I booked. All of the floors were dirty. One of the beds looked as if it had been slept in already. There was no trash can or coffee maker in one room as well. Another room had terrible water pressure. There was a lamp shade that I had to attach in one room. The pictures looked absolutely nothing like the actual hotel. The only reason we stayed was because we were so exhausted from an all day trip to an amusement park and because I had prepaid and booked prior to leaving for our trip. I have reached out to the hotel but no response from anyone there. There seemed to not be a lot of concern for guests comfort just from the experience we had. Also, I booked three rooms and they were all separated from each other all over the hotel.

The room was terrible. Bed stinks, one soap bar, i don't recommend.

The room was terrible. Bed stinks, one soap bar, i don't recommend.

Close to mall

Close to mall

Air conditioner barely worked, sheets dirty,bathroom dirty,mold on tbe celing in bathroom, last persons food left in refrigerator, carpet not vacuumed, no phone in the room

Air conditioner barely worked, sheets dirty,bathroom dirty,mold on tbe celing in bathroom, last persons food left in refrigerator, carpet not vacuumed, no phone in the room

I needed a place to sleep but didn’t want to touch anything. Sheets were wrong size and no mattress pad/protector. Holes in walls. Door had repair signs of being broken into.

I needed a place to sleep but didn’t want to touch anything. Sheets were wrong size and no mattress pad/protector. Holes in walls. Door had repair signs of being broken into.

Took forever for a Tv no microwave, beds were really wobbly and uncomfortable 1 roll of tolit paper and no extra towels when asked for them, but the breaking point check in was supposed to be at 4pm but was told to come back around 5:30 after traveling all day. Water pressure in shower was weak also, very disappointed.

Took forever for a Tv no microwave, beds were really wobbly and uncomfortable 1 roll of tolit paper and no extra towels when asked for them, but the breaking point check in was supposed to be at 4pm but was told to come back around 5:30 after traveling all day. Water pressure in shower was weak also, very disappointed.

Room smellled musty, bugs crawling on the bed, the beds headboard fell off and there was trash ledt behind the bed. Terrible...

Room smellled musty, bugs crawling on the bed, the beds headboard fell off and there was trash ledt behind the bed. Terrible...

The service was on the bottom of the scale. Not professional at all. The room was horrible. The door lock was barely hanging on the door and didn’t lock! The next morning after not sleeping at all- the staff wanted to argue with me about the bill that showed a credit (within parentheses) and she said that definitely shows a charge. Then they at first didn’t want to give me a refund!!

The service was on the bottom of the scale. Not professional at all. The room was horrible. The door lock was barely hanging on the door and didn’t lock! The next morning after not sleeping at all- the staff wanted to argue with me about the bill that showed a credit (within parentheses) and she said that definitely shows a charge. Then they at first didn’t want to give me a refund!!

The only thing was great was the feeling of the shower. This hotel has really went down. Every time I go to Valdosta this was our go to hotel, but not anymore it’s gotten worse. Not only that Customer Service was horrible. Receptionist was very rude. There wasn’t any housekeeping not enough towels and I had a 2 bed hotel room. I had to change rooms and the pictures are proof of why. I have a video of the AC making a loud noise like as if maintenance was trying to fix it and didn’t put the cover back on all the way. Next time we come back this hotel will not be the one.

The only thing was great was the feeling of the shower. This hotel has really went down. Every time I go to Valdosta this was our go to hotel, but not anymore it’s gotten worse. Not only that Customer Service was horrible. Receptionist was very rude. There wasn’t any housekeeping not enough towels and I had a 2 bed hotel room. I had to change rooms and the pictures are proof of why. I have a video of the AC making a loud noise like as if maintenance was trying to fix it and didn’t put the cover back on all the way. Next time we come back this hotel will not be the one.

though it was bib-smoking, had to lysol it myself. 2) T.V. didnt work (2) if them went to get a 3rd never came back 3) Dust everywhere. Furniture Old and marred. 4) Door had a gap wide enough to see ppl passing by 5) Fridge didnt work and had paper like a mouse nest.

though it was bib-smoking, had to lysol it myself. 2) T.V. didnt work (2) if them went to get a 3rd never came back 3) Dust everywhere. Furniture Old and marred. 4) Door had a gap wide enough to see ppl passing by 5) Fridge didnt work and had paper like a mouse nest.

Don't stay here.

Don't stay here.

Found drug needles outside the room, joint roaches in the closet. The room was dirty and smelled of marijuana. The front staff weren't very friendly.

Found drug needles outside the room, joint roaches in the closet. The room was dirty and smelled of marijuana. The front staff weren't very friendly.

The place was old needed updating

The place was old needed updating

The location was good.

The location was good.

Rooms were extremely nasty. The locks didn’t work couldn’t get into one of the rooms at all and the other wouldn’t lock so we ended up leaving and requesting a refund that they are not providing us with.

Rooms were extremely nasty. The locks didn’t work couldn’t get into one of the rooms at all and the other wouldn’t lock so we ended up leaving and requesting a refund that they are not providing us with.

Ac extra ordinary noisy and dusty air. Tv remote not working.

Ac extra ordinary noisy and dusty air. Tv remote not working.

Do not book at this location. At night it turns into a party in the parking lot. Drugs and street walkers. Got subway left my sandwich on the table to go get my drink out the car and within 5 minutes when I returned to the room ROACHES close to 10 was enjoying my sub. 😳😳😳. I went to the office to address my concerns and was blown off and refused to help. I checked out right then and left. Ending my birthday weekend early

Do not book at this location. At night it turns into a party in the parking lot. Drugs and street walkers. Got subway left my sandwich on the table to go get my drink out the car and within 5 minutes when I returned to the room ROACHES close to 10 was enjoying my sub. 😳😳😳. I went to the office to address my concerns and was blown off and refused to help. I checked out right then and left. Ending my birthday weekend early

When we pulled up, we immediately noticed the run-down/dirty property. Trash littered the ground that has been there for sometime. Building looked in disrepair. Nothing like the advertised photos. The room itself was filthy. Carpets were sticky & even covered our suitcase with an unknown brown sticky substance. There was trash on the floor (mostly candy wrappers) & there was a strong mildew smell & the pillows reeked of cigarettes. The linens were dirty - stands of hair in the bed & bits of dirt/debris & smelled of feet. Linens were torn- large rip in the middle. By the bed we discovered a blood smear & boogers on the wall. The bed did not fit the frame & all the furniture was dirty & in disrepair. The nightstand lampshade was not secured, so it would fall off. The nightstand was water damage & warped. The dresser draws were filthy. There were roaches- we even found one in the coffee maker. The was not microwave. The pool was closed for remodel. There were dead bugs stuck to the ceiling & a dirt ring around the bathtub. There was also an unfinished wall repair. All the metal fixtures were rusted. We heard nearly a dozen complaints to staff from other guests of same issues & more. Staff was rude to other guests & complained of guests in front of us. Poor management & staff.

When we pulled up, we immediately noticed the run-down/dirty property. Trash littered the ground that has been there for sometime. Building looked in disrepair. Nothing like the advertised photos. The room itself was filthy. Carpets were sticky & even covered our suitcase with an unknown brown sticky substance. There was trash on the floor (mostly candy wrappers) & there was a strong mildew smell & the pillows reeked of cigarettes. The linens were dirty - stands of hair in the bed & bits of dirt/debris & smelled of feet. Linens were torn- large rip in the middle. By the bed we discovered a blood smear & boogers on the wall. The bed did not fit the frame & all the furniture was dirty & in disrepair. The nightstand lampshade was not secured, so it would fall off. The nightstand was water damage & warped. The dresser draws were filthy. There were roaches- we even found one in the coffee maker. The was not microwave. The pool was closed for remodel. There were dead bugs stuck to the ceiling & a dirt ring around the bathtub. There was also an unfinished wall repair. All the metal fixtures were rusted. We heard nearly a dozen complaints to staff from other guests of same issues & more. Staff was rude to other guests & complained of guests in front of us. Poor management & staff.

The staff was very polite and courteous. The rooms were outdated, carpet wasn't clean and it had roaches in the room. Again staff was great but will not be staying there again.

The staff was very polite and courteous. The rooms were outdated, carpet wasn't clean and it had roaches in the room. Again staff was great but will not be staying there again.

It was conne ted to a mall parking lot

It was conne ted to a mall parking lot

This hotel was disgusting, room very dirty, moldy, bed bug, bathroom diry.

This hotel was disgusting, room very dirty, moldy, bed bug, bathroom diry.

Needed to feel more secure. We left after 15 min of checking the room condotion.

Needed to feel more secure. We left after 15 min of checking the room condotion.

ime I left! outsides lights were not working very dark! no trash can in my room, the tv didn't work. The wrong size sheets on the bed. no ironing board. only one staff member was welling to help with the door. the room reeked of smoke.

ime I left! outsides lights were not working very dark! no trash can in my room, the tv didn't work. The wrong size sheets on the bed. no ironing board. only one staff member was welling to help with the door. the room reeked of smoke.

This was the worse place I’ve ever stayed. Safety-realized next morning our door did not lock, wires from smoke detector hung from base in ceiling, mold on walls where things had been pulled off. Filthy. Smellly

This was the worse place I’ve ever stayed. Safety-realized next morning our door did not lock, wires from smoke detector hung from base in ceiling, mold on walls where things had been pulled off. Filthy. Smellly

The ladies who checked me in were pleasant. However, one of them was wearing a bonnet or shower cap. It wasn’t what I expected, though it was in the evening when I checked it. The tv was on when I entered the room. Which was alarming for my daughter and I. The deadbolt didn’t work. The door was somewhat agar. It made feel uneasy. I took several pictures of that and the following; bathroom floor and shower was filthy, hair in the shower, on the floor and on the toilet. This location left me with a very bad impression and I’ll never stay at another one.

The ladies who checked me in were pleasant. However, one of them was wearing a bonnet or shower cap. It wasn’t what I expected, though it was in the evening when I checked it. The tv was on when I entered the room. Which was alarming for my daughter and I. The deadbolt didn’t work. The door was somewhat agar. It made feel uneasy. I took several pictures of that and the following; bathroom floor and shower was filthy, hair in the shower, on the floor and on the toilet. This location left me with a very bad impression and I’ll never stay at another one.

Staff are great. Property condition needs improvement. Our curtains in the room are not hun properly and it looks run down

Staff are great. Property condition needs improvement. Our curtains in the room are not hun properly and it looks run down

Asked for additional they didn't have any. It was stated we were lucky to get one. No breakfast.

Asked for additional they didn't have any. It was stated we were lucky to get one. No breakfast.

Upon checking into the room we noticed that the bedding was not changed after the last check out. While in the room on the second day front desk staff checked someone else into our room (we had not checked out) so a stranger was able to walk right into our room. Property is not maintained. Ceiling in front lobby leaking right in front of clerk desk …. No one cared. Will not stay again nor will I recommend to anyone

Upon checking into the room we noticed that the bedding was not changed after the last check out. While in the room on the second day front desk staff checked someone else into our room (we had not checked out) so a stranger was able to walk right into our room. Property is not maintained. Ceiling in front lobby leaking right in front of clerk desk …. No one cared. Will not stay again nor will I recommend to anyone

Lights burn out in foyer. Light burn out ouyside room. Parking lot mall entrance has asphalt damage. Can injuire your tire. Continental breakfast could be improved. Loud musice untol 130 am in mall parking lot. Front desk should have reported earlier. Room could be cleaner

Lights burn out in foyer. Light burn out ouyside room. Parking lot mall entrance has asphalt damage. Can injuire your tire. Continental breakfast could be improved. Loud musice untol 130 am in mall parking lot. Front desk should have reported earlier. Room could be cleaner

Trash not picked up.

Trash not picked up.

They over charge!! The room has roaches, and smells like mildew... my son has chronicle asthma and couldnt breathe in the room! The door was busted down by police before it was dented and all beat up the card keys didnt work i had to go to the office several times over them ..the bathroom is just disgusting!! And the linens have NEVER been replaced! Dirty and stained oh and the carpet in the room was very funky and sticky 10/10 would not recommend 😑

They over charge!! The room has roaches, and smells like mildew... my son has chronicle asthma and couldnt breathe in the room! The door was busted down by police before it was dented and all beat up the card keys didnt work i had to go to the office several times over them ..the bathroom is just disgusting!! And the linens have NEVER been replaced! Dirty and stained oh and the carpet in the room was very funky and sticky 10/10 would not recommend 😑

Filthy, you get what you pay for

Filthy, you get what you pay for

Room listed available & booked & paid for . Front door locked with kids running around. Waited over an hour to check in to be told they were over booked. Contacted customer service and they stated the person was on lunch break but rooms were over booked. Unprofessional service and complete waste of time and money

Room listed available & booked & paid for . Front door locked with kids running around. Waited over an hour to check in to be told they were over booked. Contacted customer service and they stated the person was on lunch break but rooms were over booked. Unprofessional service and complete waste of time and money

You have to ring a door bell to enter the lobby (this is around 5pm) which had buckets on the floor to collect water dripping from the ceiling. It was stuffy and muggy no air conditioning or fan to blow the stagnant air. My room key didn't work so back to the lobby I went. The women (I assume owner because she didn't have a uniform on) who checked me in completely ignored me, she made eye contact then walked away. A uniformed employee walked me to the room to show "how" to open the door, apparently you must insert the card 5 to 7 times to get the green light then pull the handle up not down to open. Once inside good golly disgusting. Cigarette burns on the furniture of the non smoking room, stains on pretty much every surface, dust and random hair on lamps and headboard, remote control greasy, toilet and bathtub heavily stained and there was used soap with hair on it in the shower. Vomit. I was not expecting the Ritz however I was expecting clean.

You have to ring a door bell to enter the lobby (this is around 5pm) which had buckets on the floor to collect water dripping from the ceiling. It was stuffy and muggy no air conditioning or fan to blow the stagnant air. My room key didn't work so back to the lobby I went. The women (I assume owner because she didn't have a uniform on) who checked me in completely ignored me, she made eye contact then walked away. A uniformed employee walked me to the room to show "how" to open the door, apparently you must insert the card 5 to 7 times to get the green light then pull the handle up not down to open. Once inside good golly disgusting. Cigarette burns on the furniture of the non smoking room, stains on pretty much every surface, dust and random hair on lamps and headboard, remote control greasy, toilet and bathtub heavily stained and there was used soap with hair on it in the shower. Vomit. I was not expecting the Ritz however I was expecting clean.

No breakfast as advertised. Tv remote didn't work. No ashtray in smoking room.

No breakfast as advertised. Tv remote didn't work. No ashtray in smoking room.

To many code violations to list. Puke outside nasty.

To many code violations to list. Puke outside nasty.

There was a sewer pipe leaking into a bucket in the lobby right in front of the counter. Rif Raf sitting outside his room in a chair drinking beer and smoking. Garbage all over the parking lot. The beds have paper thin blankets, It's good it wasn't too cold outside, because the heat doesn't work, there was hair all over the soap dish in the shower, the toilet seat looked like it had cigarette burns all over it, the tissue dispenser fell out of the wall when I tried to blow my nose, it felt like the carpet was wet, the tv remote volume control wasn't functioning. The 2.5 star rating is not accurate. It't more like a 1.5 star or a 2 on a good day.

There was a sewer pipe leaking into a bucket in the lobby right in front of the counter. Rif Raf sitting outside his room in a chair drinking beer and smoking. Garbage all over the parking lot. The beds have paper thin blankets, It's good it wasn't too cold outside, because the heat doesn't work, there was hair all over the soap dish in the shower, the toilet seat looked like it had cigarette burns all over it, the tissue dispenser fell out of the wall when I tried to blow my nose, it felt like the carpet was wet, the tv remote volume control wasn't functioning. The 2.5 star rating is not accurate. It't more like a 1.5 star or a 2 on a good day.

The building condition was in terrible shape. The lobby had water leaking into buckets and no breakfast was served as promised. My room's vanity lighting was not working and the TV remote was broken. The shower head did not work. This was the worst hotel I have ever stayed in.

The building condition was in terrible shape. The lobby had water leaking into buckets and no breakfast was served as promised. My room's vanity lighting was not working and the TV remote was broken. The shower head did not work. This was the worst hotel I have ever stayed in.

Checked in and the rooms were uninhabitable. One room had bad chemical smell and the other a broken heater. No other rooms available so had to find another hotel.

Checked in and the rooms were uninhabitable. One room had bad chemical smell and the other a broken heater. No other rooms available so had to find another hotel.

This place should be closed down. No toilet paper, tv remote, ceiling was leaking in the lobby, roaches, dirty pillows, dirty tub, the drawers had left over tobacco in it from people making blunts, floors was disgusting. Wouldn’t even want my dog to sleep there

This place should be closed down. No toilet paper, tv remote, ceiling was leaking in the lobby, roaches, dirty pillows, dirty tub, the drawers had left over tobacco in it from people making blunts, floors was disgusting. Wouldn’t even want my dog to sleep there

Unless you absolutely can't afford it. Pay a little more, and stay at a nicer place.

Unless you absolutely can't afford it. Pay a little more, and stay at a nicer place.

We had stayed at a Quality Inn the night before in Indiana and had a good experience, so we took a chance on this one. The hotel was situated back behind buildings, finding the entrance was not easy. The clientele was not the most desired. This is definitely NOT a family place. The king bed sank in the middle, and we had only 1 towel between the 2 of us. The coffee service in our room only had decaf selections and was missing a piece from the coffee maker so the coffee could not even be made properly. At the end of the stay, we saw a cockroach in the bathroom (at least it looked like one). I have been banned by family again to pick the hotel.

We had stayed at a Quality Inn the night before in Indiana and had a good experience, so we took a chance on this one. The hotel was situated back behind buildings, finding the entrance was not easy. The clientele was not the most desired. This is definitely NOT a family place. The king bed sank in the middle, and we had only 1 towel between the 2 of us. The coffee service in our room only had decaf selections and was missing a piece from the coffee maker so the coffee could not even be made properly. At the end of the stay, we saw a cockroach in the bathroom (at least it looked like one). I have been banned by family again to pick the hotel.

Long hairs on the floor in the bathroom. Mold and certain corners of the hotel room. Door bent and big cracks in the door frame. Found other people clothes left in the hotel room. And I barely could get the TV to work. I was very upset and unsatisfied.

Long hairs on the floor in the bathroom. Mold and certain corners of the hotel room. Door bent and big cracks in the door frame. Found other people clothes left in the hotel room. And I barely could get the TV to work. I was very upset and unsatisfied.

Just don't. Roaches. Peeled wallpaper. Dirty. Parking lot for mall was full of loud people until 1 or 2. Only one light in the room worked. Awful

Just don't. Roaches. Peeled wallpaper. Dirty. Parking lot for mall was full of loud people until 1 or 2. Only one light in the room worked. Awful

Bed bugs. But they did give a better room after 2am

Bed bugs. But they did give a better room after 2am

Entire place was in shambles I want my money back

Entire place was in shambles I want my money back

I had to call the police on persons outaide screaming and crying profusely.

I had to call the police on persons outaide screaming and crying profusely.

Needs to be either majorly renovated or replaced completely

Needs to be either majorly renovated or replaced completely

We spent the night in another hotel

We spent the night in another hotel

Property and room poorly maintained and dirty. Needs major repairs and remodeling.

Property and room poorly maintained and dirty. Needs major repairs and remodeling.

Stay away!

Stay away!

The room they gave me was so nasty that i slept in my clothes on top of the covers!! The floor was stained and clean and the bathroom was filthy. I was supposed to stay the week, but checked out the next morning with the manager and the front desk clerk because it was so nasty. I slept in my truck until I could find another room elsewhere. I called two days later to check on my refund and the front desk said that the manager had not even checked me out. I’m still waiting on my refund!!

The room they gave me was so nasty that i slept in my clothes on top of the covers!! The floor was stained and clean and the bathroom was filthy. I was supposed to stay the week, but checked out the next morning with the manager and the front desk clerk because it was so nasty. I slept in my truck until I could find another room elsewhere. I called two days later to check on my refund and the front desk said that the manager had not even checked me out. I’m still waiting on my refund!!

noisyyyyy people above us!!!!

noisyyyyy people above us!!!!

Staff was very nice! She said we would not be billed. We ended up not staying do to the uncleanliness, no tv, smell of smoke, smoke detector battery missing, lamp shade missing by bedside, toilet roll holder missing and spiders crawling on the ceiling.

Staff was very nice! She said we would not be billed. We ended up not staying do to the uncleanliness, no tv, smell of smoke, smoke detector battery missing, lamp shade missing by bedside, toilet roll holder missing and spiders crawling on the ceiling.

Tub slow to drain; telephone non-operable; tv remote not working (not batteries);mattress had a sink hole in middle. Staff was friendly & helpful but limited in capacities

Tub slow to drain; telephone non-operable; tv remote not working (not batteries);mattress had a sink hole in middle. Staff was friendly & helpful but limited in capacities

Property is falling apart. Ceiling falling down. Mildew in bathtub. No stirs for coffee. Lids for coffee cups did not fit. Main front doors blocked open at all times.

Property is falling apart. Ceiling falling down. Mildew in bathtub. No stirs for coffee. Lids for coffee cups did not fit. Main front doors blocked open at all times.

The guy working was great but just dont go here if you dont have to. Im not going to list everything wrong, just take my word for it.

The guy working was great but just dont go here if you dont have to. Im not going to list everything wrong, just take my word for it.

Dirty socks left Mold on the walls

Dirty socks left Mold on the walls

This property should not be on hotels.com. It is not clean and had many issues. We did not stay due to the conditions

This property should not be on hotels.com. It is not clean and had many issues. We did not stay due to the conditions

This was the worst hotel I have ever been to. Beds were not made, dirty sheets, one dirty wash cloth, busted lock on door, etc! Front desk clerk said we will get our money back. We had been on the road for 13 hours and ended up driving another hour .

Smelled ashtray

Well when I went to check in and was given a room, all the lights wouldn't work but one. There were six lights in the room. I called the front desk about not having working lights. I was told by the person at the desk that house keeping wouldn't be back until tomorrow. At that time, the lights can be replaced. I was not satisfied with that response. Me and my son went up to the front desk and I was assigned another room. This room had issues of its own. There was a smell in the room. There was a hole in the wall, wallpaper coming off in the bathroom. There was a stain in the sheets. The fitted sheets didn't fit what appeared to be full size beds that suppose to be 2 queen beds. This exposed not so sanitary mattresses thats no safe for anyone. There was no phone in the room. Tub not clean, it was brown. Door wouldn't close all the way. Water didn't run out faucet freely Remote didn't work. And to top it all, when I returned to the room later that evening around 9:30, there a SNAKE in front of the room that went into the shrubbery. Again, the office was called on my personal phone(no phone in room) to make them aware of this snake in front of the room. I was told that the manager was texted and made aware. Wow!!! I went for coffee in the breakfast area arriving at 5:57 am. I was fully aware that breakfast starts at 6 am. This young lady was playing very vulgar music not fitting for an establishment of this magnitude (or so I thought) loudly. I was ashamed the company itself!!!

Not once did they remove trash in a 3 day stay.

Very disappointed. 2 rooms & both dirty room & dead roaches. Coffee maker still with coffee & cups. Dirty rags left. Tub took 10 min to drain, shower slow to get hot water, mold in bathroom. Room was a collection of future feeling like staying in Salvation Army store. Not offered any help or discount. Never again.

There were 2 rods sticking out from the bed which I cut my leg on 3 times. The tv didn't work. The rim had no microwave or phone. Loud thumping music playing at 230 in the morning. Girls getting picked up by different men. After the 2nd time of hitting my leg I went and told the desk person. And she informed me maintenance l was gone for the day h she would leave a note for them. Well it was around noon. Finally seen maintenance man told him myself about the tv he fixed it. Then he had to change out remotes brought a microwave. And put plastic pieces over the rods of the bed. Add you guessed I hit them again 3rd time cut. Finally the desk person switched me rooms. There was no coffee as advertised front desk said"she didn't order any" morning time no plates for the waffles again told she didn't order any, another guest responds with"I'll never stay here again. I was there from Wednesday to Sunday never got maid service. Terrible managers at the quality inn at Valdosta mall. They are managing it right into the ground.

The first room was not clean, mildew on lampshade, mildew in tub, busted lamp base, lock was broken on door, no blanket on the bed. Horrible experience, the second room had toothpaste smeared on the mirror and on the counter.

The day after my stay both my daughter and I broke out with BED BUG BITES..I attempted to contact manager and was informed no manager on duty, reported the issue tha the bed closest to the door in room #235 has bed bugs...left name and cintact number and requested manager to call me back. I am still waiting.

The first room I was assigned to was not clean both beds were unmade and they were stuff all over the table and counters. My second room smelled of weed but was semi clean

Direct TV kept going out for the first hour or so when we first arrived, only had a quarter roll of toilet paper for 3 people. Came down for breakfast a little after 7 and the bagels were already done.

DO NOT STAY HERE… Horrible property. My TV did not work, the phones didn’t even have cords to contact the front desk, and there was tissue stuck in the hole where the peep whole should be!!!

There was only 1 towel, 1 wash cloth, and a bath mat. We asked for more towels because we are a family of 3. We were told they didn’t have any more towels and if we wanted more to go buy them. The bathroom was not clean and the room had an awful smell. I paid for 2 nights and left a day early.

The first thing receptionists was not friendly she assigned us a room that was not supposed to be checked out it smelled awful refrigerator didn’t work had a dead roach in it mattress was disgusting bathtub was disgusting second room she gave us not much better behind the night stand was disgusting something was crawling on the mattress a dead roach was in the bathroom I could not stay there the cleaning staff was very friendly but I just couldn’t stay there shopping carts were all around the building I lost my money on this one because I didn’t stay I left and went across the street to a better place I had to pay a lot more money but it was worth it to be able to sleep without worrying about anything because Quality had a no refund I was out 100 dollars that will never happen again I will not be booking with Expedia ever again.

Nice

No air in room. Mold in bathroom. Staff at hotel not concerned over issues. Room dirty. No breakfast foods available. Will not return and could not recommend.

Horrible place. We drove all day and decided to stay there on our way to Florida. We checked in at 11:30 pm hoping for a good night sleep. The room didn't have clean bedding!!! They didn't change sheets and pillowcases. We complained to the front desk. The girl there told us that she doesn't have any clean room and she doesn't have spare clean sheets. She told us to check out! The tiles were missing and the mattress was filthy. We filled a complain with the corporate office. This place should be shut down for health inspections.

One washcloth and one hand towel for two guests, broken and missing tile in the shower. Mattress is sunken in the middle. Rooms are outdated. Light fixture above sink not working

Bedding was dirty, tub was dirty, staff wouldn't answer the phone. Outside the property didn't have much lighting.

That was the scummiest hotel! The entire property and our room was run down. Peeling walls, split veneers, so many stains! Room smelled like stale cigarettes and weed. The TV was blaring and on in the room when we checked in and the remote didn’t work so we had to unplug it to turn it off. The only thing good with the room was the bedding which was clean and smelled good. No Quality at this Quality Inn

Our tv didn’t work, we were suppose to have a microwave and didn’t, we got bit by bedbugs, and the property was nasty!

Not the best but you get what you pay for

Great place for the value

Upon arriving I received nothing but problems. I was told they didn't have my room ready when I arrived at around 5:30pm although the rooms were supposed to be ready after 4pm. When a room became available, I went to inspect it and the room was not cleaned properly. The floor hadn't been vacuumed, the toilet, bathtub, and shower head were not cleaned. The sheets had not been changed on the bed from previous use and there was trash in the one of the beds as well as hairs, I had to ask the front desk for fresh sheets and was told I would have to find a maid with a cart so I had to hunt one down and change the sheets myself. One of the beds was missing the comforters and they didn't have any extra available. There was no wifi available and trash bags of clothes and sheets in the hallway. The remote was not working for the TV and there was no hot water for a shower. I had to go to a local Walmart and buy cleaning supplies and towels just to feel comfortable in the room.

Terrible hotel, would never recommend, however the housekeeping staff was phenomenal, felt bad that they work for such a terrible general manager

Nothing worked, tv didn’t work, refrigerator didn’t work, housekeeping staff was very nice and friendly, one of the front desk clerks should be fired literally brought her baby to work and cussed on her personal phone calls while checking in customers, General manager is never available, and handles business with her employees Over the phone

First off the general manager is never on property, she handles all business with her employees over the phone. Stayed at hotel for several weeks waiting for house to be renovated. Housekeeping staff was amazing and friendly and did their best to accommodate my family. Asian lady closed breakfast early and then snapped at my kids for not understanding that she was shutting down breakfast. Front desk clerk name Sky clearly could careless about her job none the less the plp who come in and out hotel. She never had an answer for anything, held personal conversations (cursing and all) on her phone while checking in guest, went to lobby one day and she even had her baby behind the desk while she worked. She’s also the one who told me hotel couldn’t take cash, so then she charged my card and then when the charge was pending, told me I would then either have to pay cash for the night or leave, told me they didn’t charge my card ( they clearly did) and that the money would be returned back to my card. It never was. Called corporate who then told me they would have to wait to speak to the general manager ( who is never present at the hotel) to verify my refund. I’ve never seen a hotel ran like this, but it’s understandable being that there is never a manager around, please do not stay her, def recommend Baymont right next door, they were just a lil pricey for my current situation, but I should’ve payed to stay there rather then deal with the BS at quality in.

First off the general manager is never on property, she handles all business with her employees over the phone. Stayed at hotel for several weeks waiting for house to be renovated. Nothing worked but Housekeeping staff was amazing and friendly and did their best to accommodate my family. Asian lady closed breakfast early and then snapped at my kids for not understanding that she was shutting down breakfast. Front desk clerk name Sky clearly could careless about her job none the less the plp who come in and out hotel. She never had an answer for anything, held personal conversations (cursing and all) on her phone while checking in guest, went to lobby one day and she even had her baby behind the desk while she worked. She’s also the one who told me hotel couldn’t take cash, so then she charged my card and then when the charge was pending, told me I would then either have to pay cash for the night or leave, told me they didn’t charge my card ( they clearly did) and that the money would be returned back to my card. It never was. Called corporate who then told me they would have to wait to speak to the general manager ( who is never present at the hotel) to verify my refund. I’ve never seen a hotel ran like this, but it’s understandable being that there is never a manager around, please do not stay her, def recommend Baymont right next door, they were just a lil pricey for my current situation, but I should’ve payed to stay there rather then deal with the BS at quality in.

Nice and clean

This morning at 6:30 am doors were locked at lobby and no one answer door bell so we couldn’t return keys . Def will not stay at that property again

Tv didn't work no microwave burgers on the wall draw was broke

Slow service

Staff is amazing

Deplorable conditions horrible service

My husband and I arrived to the facility and we were disappointed. The pictures online were a mirage compared to reality. We then entered the facility and the young lady working the front desk was no better. She greeted us with a sign that read “Due to limited standing we are no longer supplying clean towels and sheets. If you require additional towels they may be requested but are limited.” We asked so how do you know our sheets are clean her response was jaw dropping. “You need to read the reviews before booking these rooms cause they tell you how the rooms are. Shoot honey this my last day I’m tired of working here.” In disbelief my husband and I proceed to the room. Walking in the smell was so over bearing my husband asked is this a nonsmoking. I replied that’s what I booked. Deplorable condition and uncleanliness will not allow us to stay. I will not recommend anyone to stay at this location.