Stay Express Inn & Suites Atlanta
About Stay Express Inn & Suites Atlanta
Stay Express inn and Suites Atlanta Union City is offering accommodations in Union City. With free WiFi, this 2-star hotel offers a 24-hour front desk and an ATM. The property is non-smoking throughout and is located 17 miles from Georgia State Stadium. At the hotel, every room is equipped with a desk. Complete with a private bathroom equipped with a shower and free toiletries, guest rooms at Stay Express inn and Suites Atlanta Union City have a flat-screen TV and air conditioning, and selected rooms include a seating area. The rooms will provide guests with a fridge. Zoo Atlanta is 18 miles from the accommodation, while Mercedes-Benz Stadium is 19 miles away. Hartsfield–Jackson Atlanta International Airport is 10 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
The hotel received overwhelmingly negative reviews, with guests expressing dissatisfaction with cleanliness and pest issues. Many guests reported finding roaches, bed bugs, and other pests in their rooms. The rooms were described as dirty, smelly, and not matching the pictures shown online.
- Affordable price
- Friendly and helpful front desk staff
- Roaches and other pests in rooms
- Dirty and smelly rooms
- 1/5
Bed bugs!!!! Do not stay here!!! You will be sorry.. trust!!! I hope I can post pictures of my arm and neck!! Gotta see who I can report them too
- 1.5/5
Poor
- 5/5
Rooms was clean, and staff was AMAZING very helpful.
- 1/5
It’s just a a place to lay down. The bed rolled when wet sat down it. Several repairs were needed in our room. The manager left the premises right before checkout time which caused us to have to wait on him in order for us to check out. Never coming back
- 1/5
From broken fixtures to just nasty. The whole place smells like pot and cigarettes. Our nonsmoking room smelt like a hookah bar. The 1st room the towels were just tossed on the beds and trash laying on the bathroom counter. They moved us 2 rooms down and half the lights didn’t work and floors were dirty a trash bag from previous people hanging from the towel rack. We were so tired we did ask for another room. We checked the beds pillows and sheets all was clean (only things that was clean) the pictures online looked nothing like the rooms. Exposed electrical and smoke detector electrical was hanging with no detector in the room. I’ve got pictures of it all. Not to mention the cigarette butts on the floor in the elevator. We checked out Saturday morning.
- 5/5
Yes
- 1/5
The outside was very pretty but OMG the inside was terrible. It seemed more like a hourly use hotel. We had booked a king room but when we arrived we were given a queen bed. Floor was sticky, bed was very uncomfortable and very squeaky. The cabinets in the room were very old and scratched up. There was a huge heart shaped tub in the bedroom, not clean looking. It was unreal how bad it was but we were so tired and had to get up very early for a flight and decided to suck it up. We left to go eat and when we came back we decided to ask for a double bed room just to be able to sleep. I DO NOT recommend this hotel to anyone. I have pictures but I don’t see where I can add them.
- 1/5
The only good thing was the air conditioner worked. Two thin sheets well used pillows, terrible matris..bed skirt was randomly shoved under mattress. Sticky floors, every thing in the room dinged, scuffed, or broken
- 2/5
Room was clean, but minimal
- 1/5
Just dont do it
- 1/5
These folks rude i asked for new sheets and towels 1 lady act like she aint wanna gi
- 1/5
Air conditioner cover falling off device. Stains was on laundry. Bathroom was full of mold and paint was peeling. Housekeeping did not clean my room every day.
- 2.5/5
Passable
- 2/5
The mini refrigerator went out No trash can Never again 😒 I really deserve half my money back.
- 5/5
Amazing staff and Andy is so helpful and always looking out one of the best staff
- 5/5
Yes
- 1.5/5
Has bed bugs
- 1.5/5
Location Has bed bugs
- 1/5
This hotel was TERRIBLE. Looks like it was built in the 80s and it was built in 2001. Water does NOT get hot. You may get almost lukewarm but that it. Beds sit on rail thats about to fall apart and the rooms don't even come with blankets. You have to ask for one. There was a roach in my room as well. The walls are thin as paper. People above me were loud as a daycare as early as 5am then around 7am the next door neighbors were having a domestic dispute arguing and making all kinds of noises throwing things and whatnot. The mattress was hard a BRICK!!!! They had walmart rags and towels, terrible quality!!!! No kind of thought goes into this place. Please do not spend your money here. It was not worth it. Terrible experience for a hotel.
- 2/5
This motel is in a state of severe disrepair, with peeling paint, broken fixtures, and stained carpets giving it a neglected appearance. The images used in advertising are highly misleading, as they appear to be AI-generated, showcasing an exaggeratedly charming exterior and spotless interiors that do not reflect the actual conditions. AI-generated images should not be permitted in advertisements for accommodations where guests eat, sleep, and bathe, especially when travelers are paying hard-earned money expecting truthful representations.
- 0.5/5
Horrible
- 0.5/5
Horrible
- 4/5
Bugs
- 4/5
It’s cheap Bugs
- 1/5
I have nothing good to say
- 1/5
Very good
- 0.5/5
The staff was great Everything else. I booked a king bedroom. When I got in bed the rods holding the bed fell on the floor one by one until the entire center of the bed caved in. Was able to switch rooms. But got a queen bedroom due to there being no mor kings left. Slept for a few hours to wake up to roaches in the bathroom. I packed up and left at 2am. I just needed a place to lay my head during my travels and made a bad decision
- 0.5/5
The staff was great Everything else. I booked a king bedroom. When I got in bed the rods holding the bed fell on the floor one by one until the entire center of the bed caved in. Was able to switch rooms. But got a queen bedroom due to there being no mor kings left. Slept for a few hours to wake up to roaches in the bathroom. I packed up and left at 2am. I just needed a place to lay my head during my travels and made a bad decision
- 5/5
Very good
- 1/5
It was so nasty and stinky
- 5/5
- 5/5
Clean room
- 1/5
Horrible bugs n horrible smell wouldn’t recommend
- 4.5/5
Superb
- 3/5
Pleasant
- 1/5
If you enjoy finding massive cockroaches and people moving furniture at all hours of the night then this is the place for you. The room was disgusting, stains on the couch, the dresser was broken, I was afraid to open the fridge but it looked like it had been through hell. There was an infestation of roaches behind it. Not to mention no soaps to speak off. If I wasn’t staying here for the convenience of location to the airport I would not of stayed. Highly recommend paying a little more for a nicer hotel. This one was trash!
- 5/5
Staff good rooms good
- 0.5/5
Bad
- 1/5
The shower curtain had cigarette holes all through it, there was no blanket on the bed, the air conditioner and heating system fell apart onto the ground. There was no soap in the room.
- 3.5/5
Good
- 4.5/5
Superb
- 1/5
It was dirty, and the people were loud
- 1/5
I tried three rooms. The window locks were broke on the first floor that opened to a tree area and the theirs one had a broken door lock. I left. Felt unsafe.
- 4/5
The room was nice, ac worked good, check in and check out was quick.
- 4/5
I usually don’t write reviews, but I feel compelled to do so for this hotel. Let’s start with the receptionist. He was incredibly friendly and welcoming. The hotel itself is old, which is understandable given the low price I paid (less than $100). Overall, it wasn’t the best hotel, but it wasn’t the worst either. It was worth the money I spent, and I would definitely return.
- 4/5
The mattress could be wau better i felt all thr springs in the bed
- 1/5
Roaches in the room
- 1/5
Roaches in the room
- 4/5
Very good
- 3/5
My curtains were broke and the remote didn’t work the telephone was disconnected and the light in the bathroom was blinking on and off and the elevator was out of service but the front desk attendant were respectful and professional
- 3/5
My curtains were broke and the remote didn’t work the telephone was disconnected and the light in the bathroom was blinking on and off and the elevator was out of service but the front desk attendant were respectful and professional
- 5/5
The room was clean and the staff was very friendly
- 5/5
The room was clean and the staff was very friendly
- 3/5
The elevator is out of order
- 3/5
The elevator is out of order
- 1/5
Bugs were walking and running around some were dead did t want to give me a refund me and my kids itched all night after leaving
- 1/5
Bugs were walking and running around some were dead did t want to give me a refund me and my kids itched all night after leaving
- 0.5/5
There was a dead roach left on the wall. It was disgusting, they need to be shut down.
- 0.5/5
There was a dead roach left on the wall. It was disgusting, they need to be shut down.
- 0.5/5
Every single thing was disgusting from the table and bed to the tub lights not working also Nothing was worth my money
- 0.5/5
Nothing at all The room didn’t look like the internet pictures, bed was broken in half, wall fall apart at the bottom. The ceiling had wholes in it, all the lights didn’t work, the elevator didn’t work. Had to walk to the third floor
- 0.5/5
Nothing at all The room didn’t look like the internet pictures, bed was broken in half, wall fall apart at the bottom. The ceiling had wholes in it, all the lights didn’t work, the elevator didn’t work. Had to walk to the third floor
- 0.5/5
Absolutely nothing Felt like I was getting bit by bugs in the room the room had a awful smell and the sockets didn’t work air vent was molded
- 5/5
We enjoy staying here. It's most definitely on the nicer side and a lot quieter than the others around.
- 5/5
We enjoy staying here. It's most definitely on the nicer side and a lot quieter than the others around.
- 1/5
Unsafe and unacceptable stay. The first room had no heat, the TV didn’t work, and mold was everywhere. The second room was no better—the whole floor smelled like dirty diapers, trash cans were overflowing, and the elevators didn’t work, so we had to walk up three flights of stairs. Management didn’t care when I complained, and my kids’ health was at risk. I will be filing complaints against the hotel and against Expedia for not providing proper results as promised. Do not book here.I filed complaints with the Health Department and BBB, and I’m also filing one against Expedia as well. You will regret staying here and dont ever use expedia
- 1/5
Unsafe and unacceptable stay. The first room had no heat, the TV didn’t work, and mold was everywhere. The second room was no better—the whole floor smelled like dirty diapers, trash cans were overflowing, and the elevators didn’t work, so we had to walk up three flights of stairs. Management didn’t care when I complained, and my kids’ health was at risk. I will be filing complaints against the hotel and against Expedia for not providing proper results as promised. Do not book here.I filed complaints with the Health Department and BBB, and I’m also filing one against Expedia as well. You will regret staying here and dont ever use expedia
- 4/5
Good
- 4/5
Good
- 5/5
Staff was very helpful and professional
- 5/5
Staff was very helpful and professional
- 5/5
Clean room and staff
- 5/5
Clean room and staff
- 5/5
The room was clean staff was professional and kind
- 5/5
The room was clean staff was professional and kind
- 1/5
Toilet broken,
- 1/5
Toilet broken,
- 1/5
Building smelled bad, room was disgusting, mold and mildew on ceiling and walls, roaches in the room I rented
- 1/5
Building smelled bad, room was disgusting, mold and mildew on ceiling and walls, roaches in the room I rented
- 2/5
Bed had spr
- 2/5
Bed had spr
- 1/5
Cockroaches, moldy stained mattress, broken lights, shower didn’t even have a handle to turn it on, rat poop on the ground. This place shouldn’t even be in business, and Expedia won’t refund for unhygienic conditions even though the consumer is protected by law for this. Don’t bother booking here
- 1/5
Cockroaches, moldy stained mattress, broken lights, shower didn’t even have a handle to turn it on, rat poop on the ground. This place shouldn’t even be in business, and Expedia won’t refund for unhygienic conditions even though the consumer is protected by law for this. Don’t bother booking here
- 1/5
Bugs
- 1/5
Bugs
- 0.5/5
Nothing Black mold everywhere I have pictures Dirty towels Dirty pillows and sheets
- 5/5
Good and nice
- 1/5
Nothing works
- 1/5
Nothing works
- 0.5/5
Everything about that place is a lie. There’s people smoking in the hallways, the whole building smells like weed. My room had no light. There was roaches all over the room. The bathroom is moldy and dirty. I didn’t felt safe staying there I literally checked out like 2 hours after checking in.
- 4.5/5
The staff was very nice and accommodating. And the room was really clean and smelled nice even when I re-entered the room it stayed fresh and clean. The lower toilet and a couple of roaches
- 5/5
Staff was very nice 👌
- 5/5
Staff was very nice 👌
- 1/5
The worst hotel I’ve been to by far roaches crawling out the sink out the tub drain bad smell as soon as your enter the room very very poor customer service poor room service I would giv ethos place 0 stars if I could wouldn’t recommend to anyone stay away
- 1/5
The worst hotel I’ve been to by far roaches crawling out the sink out the tub drain bad smell as soon as your enter the room very very poor customer service poor room service I would giv ethos place 0 stars if I could wouldn’t recommend to anyone stay away
- 1/5
Terrible roaches, doors don’t have locks, my baby went all weekend without access to a television due to the WiFi not connecting, my elderly mother had to climb 4 flights of stairs because the elevator was out. Worse motel EVER and I travel a lot!
- 1/5
Terrible roaches, doors don’t have locks, my baby went all weekend without access to a television due to the WiFi not connecting, my elderly mother had to climb 4 flights of stairs because the elevator was out. Worse motel EVER and I travel a lot!
- 4/5
Rooms clean and great staff however the elevator was out and my room was on the 3rd floor
- 4/5
Rooms clean and great staff however the elevator was out and my room was on the 3rd floor
- 1/5
Check-in was the first red flag. We arrived at the property and no one was at th front desk. We entered into one set of doors and waited five minutes and then had to call the hotel and let the front desk worker know we were trying to check in. Then we entered into another set of doors. We checked in and then had to wait an additional five minutes until th room was cleaned. Once we got into the room, the television wasn’t working and there are no phones in the rooms. I had to call from my cellphone again. The beds are extremely hard (husband and I both had back issues). Husband was killing roaches all night the first night so the second night we slept with the lights on. We even checked out early because no sleep was happening. Lastly, the first night we decided to get snacks from downstairs and was charged $4 for a bottle of water that we purchase from Sam’s (18 bottles for $10). Never again.
- 1/5
Check-in was the first red flag. We arrived at the property and no one was at th front desk. We entered into one set of doors and waited five minutes and then had to call the hotel and let the front desk worker know we were trying to check in. Then we entered into another set of doors. We checked in and then had to wait an additional five minutes until th room was cleaned. Once we got into the room, the television wasn’t working and there are no phones in the rooms. I had to call from my cellphone again. The beds are extremely hard (husband and I both had back issues). Husband was killing roaches all night the first night so the second night we slept with the lights on. We even checked out early because no sleep was happening. Lastly, the first night we decided to get snacks from downstairs and was charged $4 for a bottle of water that we purchase from Sam’s (18 bottles for $10). Never again.
- 2/5
Only the outside of the building looks nice. N/A
- 1/5
Roaches bad
- 1/5
Roaches bad
- 0.5/5
The room was dirty. It had an bad odor. The night time check in person was not friendly. I wouldn't even use the place again even in an emergency.
- 4/5
It's close to the job, restaurants, and the grocery stores
- 4/5
It's close to the job, restaurants, and the grocery stores
- 2/5
They need new washer and dryer. Maids need to clean up better. Roach infested. Manager rude and always want to put people out.
- 2/5
They need new washer and dryer. Maids need to clean up better. Roach infested. Manager rude and always want to put people out.
- 4/5
Room outlets not working. Elevator not working.
- 4/5
Room outlets not working. Elevator not working.
- 4/5
So far so good
- 4/5
So far so good
- 1/5
Roaches and no heat
- 1/5
Roaches and no heat
- 0.5/5
It was 5 minutes from my family’s home. It was nasty in the room. The ceiling was chipping. The furniture was broken in places. The outlet covers were missing on some outlets. There were stains on the sofa. Elevator was broken. Smoke detector was broken/missing. Staff was dismissive.
- 5/5
The manager at the front desk was fantastic. Great fellow and very professional.
- 5/5
The manager at the front desk was fantastic. Great fellow and very professional.
- 5/5
Excellent stay and friendly staff. Andy at the front desk helped with a reservation issue with no problem.
- 5/5
Excellent stay and friendly staff. Andy at the front desk helped with a reservation issue with no problem.
- 4/5
Nothing
- 4/5
Nothing
- 0.5/5
Everything
- 1/5
It was by far the worst room I have ever stayed in. They didn’t even provide a blanket for the bed. I ended up leaving at 5am because I could sleep anyway. I would like a refund!
- 1/5
It was by far the worst room I have ever stayed in. They didn’t even provide a blanket for the bed. I ended up leaving at 5am because I could sleep anyway. I would like a refund!
- 1/5
Everything the room was very nasty and it had roaches from the bathroom to the window immediately left and will never return
- 1/5
Everything the room was very nasty and it had roaches from the bathroom to the window immediately left and will never return
- 1/5
There were roaches all over our room just as soon as I got there I had to check out and go book another hotel. I want a full refund right now.
- 1/5
There were roaches all over our room just as soon as I got there I had to check out and go book another hotel. I want a full refund right now.
- 1/5
Roaches !!!!! Everywhere !!! No shower curtain !!! no comforter just a sheet !! rooms are dirty !! no trash cans !! Remote doesn’t work !! TV isn’t a clear picture !!
- 1/5
Roaches !!!!! Everywhere !!! No shower curtain !!! no comforter just a sheet !! rooms are dirty !! no trash cans !! Remote doesn’t work !! TV isn’t a clear picture !!
- 5/5
Big spacious rooms
- 5/5
Big spacious rooms
- 5/5
I just love it here at the stay express. They are very accommodating with laundry and cleaning services . The staff is all friendly and hard workers.
- 5/5
I just love it here at the stay express. They are very accommodating with laundry and cleaning services . The staff is all friendly and hard workers.
- 0.5/5
Nothing
- 1/5
They had dead roaches all over the hotel and live ones coming out the a.c I tried to change and leave they denied me because I already paid. So I slept in my car for the meander night cause there in the bathroom coming out the walls. Won’t refund money just want to make the expire worst ever but this is a rich hotel if your looking for class this not it. Won’t even give me no bug spray
- 1/5
They had dead roaches all over the hotel and live ones coming out the a.c I tried to change and leave they denied me because I already paid. So I slept in my car for the meander night cause there in the bathroom coming out the walls. Won’t refund money just want to make the expire worst ever but this is a rich hotel if your looking for class this not it. Won’t even give me no bug spray
- 1/5
Terrible do not stay here, very nasty and unclean and it isn’t safe. No safety locks on doors must avoid
- 1/5
Terrible do not stay here, very nasty and unclean and it isn’t safe. No safety locks on doors must avoid
- 4/5
The AC was great
- 4/5
The AC was great
- 5/5
Good for comfort!
- 5/5
Good for comfort!
- 1.5/5
The price of the room Room where dirty, the elevator was broken the bathroom was messed up
- 1/5
I was not able to check in I basically gave money away I didn’t know the policy so if ever go here make sure the people you with have id
- 1/5
I was not able to check in I basically gave money away I didn’t know the policy so if ever go here make sure the people you with have id
- 3/5
The room was average. Remote didn’t work properly. Did not have a comforter on bed, just two sheets, room was spot cleaned, tub was not cleaned properly, traffic noise throughout the night, a little pricey for all the non accommodations. Positive: the room was spacious and the property is conveniently located around a lot of other businesses: shopping, restaurants and hwy
- 3/5
The room was average. Remote didn’t work properly. Did not have a comforter on bed, just two sheets, room was spot cleaned, tub was not cleaned properly, traffic noise throughout the night, a little pricey for all the non accommodations. Positive: the room was spacious and the property is conveniently located around a lot of other businesses: shopping, restaurants and hwy
- 4/5
Nothing further
- 4/5
Nothing further
- 4/5
Check in was super fast and easy. I believe his name is Tez, (forgive me if im wrong) was super friendly and nice. Thank you! The property was in fair condition. The floors could use a good scrubbing throughout. The sheets were clean, towels were clean, and bathroom was clean. I didn't see any bugs. Overall a nice and peaceful stay. Thanks
- 4/5
Check in was super fast and easy. I believe his name is Tez, (forgive me if im wrong) was super friendly and nice. Thank you! The property was in fair condition. The floors could use a good scrubbing throughout. The sheets were clean, towels were clean, and bathroom was clean. I didn't see any bugs. Overall a nice and peaceful stay. Thanks
- 5/5
Nice place
- 5/5
Nice place
- 1/5
That place i not recommended at all its complety dirty and unsafe
- 1/5
That place i not recommended at all its complety dirty and unsafe
- 1/5
Roaches in bathroom killed 4 Smoke smell terrible weed in lobby and by front door area
- 1/5
Roaches in bathroom killed 4 Smoke smell terrible weed in lobby and by front door area
- 1/5
Cancelled my booking since the hotel looks nothing like the pictures on site. It’s raggedy, dirty, run down, smells like weed, and filled with unsavory types. I spoke to the front desk about cancelling to which they promised me a refund only for them to not follow through. Whatever, it’s Georgia.What do you expect.. Stay away from this spot.
- 1/5
Cancelled my booking since the hotel looks nothing like the pictures on site. It’s raggedy, dirty, run down, smells like weed, and filled with unsavory types. I spoke to the front desk about cancelling to which they promised me a refund only for them to not follow through. Whatever, it’s Georgia.What do you expect.. Stay away from this spot.
- 5/5
Great value for the $$!!
- 5/5
Great value for the $$!!
- 5/5
- 5/5
- 3/5
Safe area but not best room and I paid for a smoking room but didn’t get one
- 3/5
Safe area but not best room and I paid for a smoking room but didn’t get one
- 5/5
Great hotel, they pay attention to details which is amazing. I love this hotel
- 5/5
Great hotel, they pay attention to details which is amazing. I love this hotel
- 2/5
Estaba bien limpio los alrededores
- 2/5
Estaba bien limpio los alrededores
- 1/5
This was a terrible place to stay. There were things left in our room from a previous occupant. The bath tub was dirty. The towels had spots on them. To top it all off, there were roaches!
- 1/5
This was a terrible place to stay. There were things left in our room from a previous occupant. The bath tub was dirty. The towels had spots on them. To top it all off, there were roaches!
- 1/5
There we roaches in the room. Tons of them and the room was dirty
- 1/5
There we roaches in the room. Tons of them and the room was dirty
- 2/5
The room was extremely dirty, not well kept at all. I killed 5 cockroaches!!!! Yes, cockroaches. I was not expecting 5-star facilities, but something can be simple yet clean. This place was not. It was truly awful. The only reason I stayed was because I was just going to spend the night and go catch a flight in the early morning. I could not have stayed more than one night there. At least the sheets and towels were clean... but overall, I was very surprised and disappointed at how filthy the room was.
- 2/5
The room was extremely dirty, not well kept at all. I killed 5 cockroaches!!!! Yes, cockroaches. I was not expecting 5-star facilities, but something can be simple yet clean. This place was not. It was truly awful. The only reason I stayed was because I was just going to spend the night and go catch a flight in the early morning. I could not have stayed more than one night there. At least the sheets and towels were clean... but overall, I was very surprised and disappointed at how filthy the room was.
- 1/5
Do not waste your time and book here. I had to change my room 3 times dues to the first two room I walked into being dirty.
- 1/5
Do not waste your time and book here. I had to change my room 3 times dues to the first two room I walked into being dirty.
- 1/5
The bald guy was very rude. I understand business is business but he kicked me and my son out. (7 and autistic) He knocked really hard on the door saying y'all gotta go in a nasty welat. Yes I went completely off because there's people selling drugs and prostitution on the property and they're still here. I have been nothing but respectful to everyone that's here. I'm just a woman that's trying to get ahead and get up outta here. I go to work, mind my business, and I don't have company at all. All other staff was nice, except the bald light skin one that doesn't care at all. I hope corporate sees this
- 1/5
The bald guy was very rude. I understand business is business but he kicked me and my son out. (7 and autistic) He knocked really hard on the door saying y'all gotta go in a nasty welat. Yes I went completely off because there's people selling drugs and prostitution on the property and they're still here. I have been nothing but respectful to everyone that's here. I'm just a woman that's trying to get ahead and get up outta here. I go to work, mind my business, and I don't have company at all. All other staff was nice, except the bald light skin one that doesn't care at all. I hope corporate sees this
- 4/5
It's was a good time for the price
- 4/5
It's was a good time for the price
- 1/5
Nasty.
- 1/5
Nasty.
- 5/5
Bed comfort was good
- 5/5
Bed comfort was good
- 5/5
Bbu
- 5/5
Bbu
- 1/5
The bed was a mattress floating on an Amazon fold out bed frame. It scooted around the room every time I sat on it. To make matters worse there were only two bedsheets with no comforter or duvet of any kind. The TV was the size of a desktop computer screen and the walls and built in furniture was cracked and peeling. There were vagrants and prostitutes out side and when I returned from work the door was locked, my key didn't work anymore, and there was no attendant at the desk to let me in. I was outside for 30 minutes while the only attendant working was in some other part of the building. Not for the faint of heart. Very shady place inside and out.
- 1/5
The bed was a mattress floating on an Amazon fold out bed frame. It scooted around the room every time I sat on it. To make matters worse there were only two bedsheets with no comforter or duvet of any kind. The TV was the size of a desktop computer screen and the walls and built in furniture was cracked and peeling. There were vagrants and prostitutes out side and when I returned from work the door was locked, my key didn't work anymore, and there was no attendant at the desk to let me in. I was outside for 30 minutes while the only attendant working was in some other part of the building. Not for the faint of heart. Very shady place inside and out.
- 5/5
Staff is great
- 5/5
Staff is great
- 2/5
Has a bad pest problem, big big roach problem , ice machine didn’t work , very noisy ..
- 2/5
Has a bad pest problem, big big roach problem , ice machine didn’t work , very noisy ..
- 4/5
Party crowd. Low end culture.
- 4/5
Party crowd. Low end culture.
- 5/5
Can’t stress it enough on how much I love staying at this hotel…. Big spacious room . Big window with window seat
- 5/5
Can’t stress it enough on how much I love staying at this hotel…. Big spacious room . Big window with window seat
- 3/5
Very close to the Base 10/10
- 3/5
Very close to the Base 10/10
- 2/5
Dirty. Roaches
- 2/5
Dirty. Roaches
- 5/5
I love when I get a chance to stay at the Stay Express. Everything is in walking distance. The parking lot is gated and they have security. So always feel comfortable. And they have the best ice machine. It makes the little pellets
- 5/5
I love when I get a chance to stay at the Stay Express. Everything is in walking distance. The parking lot is gated and they have security. So always feel comfortable. And they have the best ice machine. It makes the little pellets
- 5/5
Good
- 5/5
Good
- 5/5
Good
- 5/5
Good
- 1/5
Poor management and service
- 1/5
Poor management and service
- 1/5
The atmosphere was bad the room was bad and the bed was solied
- 1/5
The rooms were disgusting dirty with cigarettes butts under the air conditioner and floors were not clean and the shower was disgusting
- 1/5
In the room the fire alarm was hanging with no battery on it and making the beeping sound, I end up disconnecting it. The tv didn’t work. One of the lights didn’t work properly and the “cleanliness” was not what it should be expected. I wouldn’t reccomend this hotel to nobody. Thanks for your concern.
- 5/5
Í⁰
- 1/5
Place is terrible
- 1/5
They custome service is horrible they have roaches will not move you they WiFi hasn’t worked in months towels n sheets are dirty they have homeless people everywhere
- 1/5
Nothing
- 1/5
The manager is very rude . I asked for room service i did not receive it. I asked for wifi but he was rude about it . I would not come back neither would recommend the place to someone i know
- 1/5
Very unimpressed
- 1/5
Hair everywhere in the room , bugs walking on the bathroom floor and everywhere
- 1/5
I wouldn’t recommend. There was dust and cobwebs in the corners of the room meaning that it wasn’t clean. I walked around on the floor in my white socks, and they were immediately gray and black within 1 minute.
- 1/5
There were many bugs and roaches within the hotel room and in the bathroom. The sheets had brown stains on them, and when I went to the lobby to request another bed sheet, they gave me a comforter insert that had brown stains as well. The smell of the room smelled like pee and smoke. The sink was clogged for my entire stay.
- 1/5
We will be pursuing a lawsuit.
- 1/5
We will be pursuing a lawsuit.
- 1/5
We will be pursuing a lawsuit.
- 1/5
We will be pursuing a lawsuit.
- 1/5
We will be pursuing a lawsuit.
- 1/5
We will be pursuing a lawsuit.
- 1/5
We will be pursuing a lawsuit.
- 1/5
We will be pursuing a lawsuit.
- 5/5
Loved it
- 1/5
Eight minutes from work that’s about all I would say was good about this motel
- 1/5
Not to mention the roaches in the room that she would find every now and then or the ones that ran across the hallway was unbelievable. If you’re in a pinch and can deal with the roaches by all means, stay there, we couldn’t find any anywhere else at the time or for the price. Lots of cameras, but you still have to worry about the car getting broken into. Best thing about The whole place is the older gentleman at the front desk. He has nothing short of amazing.
- 5/5
Nice clean rooms
- 3/5
The outside looked really nice, lots of fast food, and other places that was convenient. Checking in was quick and staff was nice, but the room was not great at all. The bed squeaked, the tv was very small and had spots on it, the floors were dirty, the bathroom shower curtain was dirty at the bottom, the tub was peeling, this place is in need of some serious renovations and it is most definitely not worth the money they charge for hotel fees. I guess the extra fees they charge is going to pay for the renovations it desperately need.
- 1/5
.
- 2/5
My bolt lock didn’t work and when O informed the staff he told me that there was nothing that he could do. Also, my room had roaches. The electrical outlets were loose so you couldn’t plug things into them I was able to locate one tight one. The lights went out and there is no generator. It is close to everything which was a plus.
- 4/5
Great room service
- 1/5
Lights went out the whole night and they did nothing
- 1/5
It was horrible room stank hall stank & most importantly my door wouldn’t lock at all
- 1/5
Bed it’s really uncomfortable and dirty
- 5/5
Good
- 3/5
My room had to be changed first one wasn’t clean smelled like pee the covers were dirty I reserved smoking rooms and was told they didn’t offer smoking rooms I had to pay a extra 75 dollars when I arrived for a deposit the area was nice
- 1/5
I changed my first room because the light didn’t work. Whole building smelled weed. My new room smelled weed too. I killed two big cockroaches in the bathroom. Although the room was smoke free, there was some ashes on the table. The sheets were sticky. There was burnt whole on one of the sheets. The neighborhood seemed not much safe. The front desk staff was very polite.
- 1/5
Jacuzzi was dirty color wasn't red
- 5/5
Clean room
- 5/5
Commute to work
- 5/5
Quiet
- 5/5
Convenient for work
- 5/5
Quiet convenient for work
- 5/5
Good place
- 5/5
It was amazing
- 1/5
Never cleaned my room, never changed any sheets or replaced any bathroom supplies. Only stayed for 4 nights instead of 5 because of this. The bed is also very uncomfortable it’s ridiculous.
- 1/5
The tv did not work properly (only one channel would pick up on the tv), tv remote did not work, roaches in the room, and the lights in the room did not work. The lights although we turned them on when we arrived at about 7pm, the lights didn’t come on until around midnight. Then the lights went off without us turning the switch off.
- 1/5
The bed looked like a roll away bed, creaked horribly every time you moved and didn't even have a coverlet. We asked for some extra pillows and a blanket and were handed a bare pillow, a pillowcase and a knitted style blanket.
- 3/5
I didn’t like the roaches in my room
- 5/5
Economical. Close to all fast foods and grocery Walmart
- 2/5
My flight was delayed and came to this hotel to rest late at night
- 4/5
& The bathroom light switch wasn't working well . Also the walls are very thin so I had the terrible experience of waking to the couple in the next room making love loudly at 3am and 7am . Things could have been better but we'll see
- 1/5
Had to check out immediately due to roaches. Waiting on the manager to approve a refund.
- 4/5
You get what you pay for here
- 4/5
Economic and large rooms. Big bathroom. Great for traveling electrician
- 3/5
My husband and I booked this hotel to get away for the weekend and for the most part everything was okay. The amount of homeless people loitering around the hotel and across the street in the trees was baffling. These people need some help. We also learned that this hotel is an extended stay hotel which we were fine with but their is no phone in the rooms, many of the lights have shortages, no hair dryer, and we waited almost 6 hours for towels to shower. My husband had to go downstairs and ask for towels after the cleaning service took our dirty ones and never returned with more. The lady went home smh.
- 2/5
Roaches crawling around, smelly hallways, and sketchy people outside of property
- 5/5
I’m was a kool stay very clean very comfortable
- 3/5
The front desk staff was great. Very nice & helpful. However the elevator was broken & there was a terrible smell on the first floor going towards the stairs. Being a cleaning business owner & paying attention to details. I saw a couple roaches & had to do a thorough cleaning before I could attempt get comfortable. I’d recommend them doing room inspections because the cleaners are NOT doing a good job.
- 5/5
This property was really accommodating!!!
- 5/5
Very wonderful stay every time
- 1/5
Arrived at the hotel at 2am after traveling for 8 hours. Hotel staff was very rude, elevator was broken, had to use the stairs. Rooms were absolutely disgusting. There were wires hanging from the ceiling, I would assume where the smoke detectors would go. Bed sheets had stains, bathroom had mold and water stains on ceiling, tub was dirty, tv didn’t work and to top it off it looks like there was semen stains on the wall next to the bed. Pictures shown online completely different than what we were given. Will never choose this place again.
- 2/5
Bugs. Broken door handles. Broken elevator, room door doesn't lock.
- 1/5
Not a nice place.
- 1/5
The room was bad the cabinets were broken the refrigerator was leaking and had someones food in it no toilet paper roll no pictures or anything on the walls I think the cabinet was taken apart and they have roaches.
- 4/5
It was quiet but it would be even nice to get the rooms updated!
- 1/5
This place was trash. Management is the worst.
- 1/5
Disappointed