Super Inn Tucson
About Super Inn Tucson
The accomodation features a total of 145 guest rooms. Wi-Fi internet connection is available on public areas. This hotel offers 24-hour reception for guests' convenience.
Amenities
- 24-hour front desk
- Meeting space
- Pool
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel reviews indicate a general sentiment of dissatisfaction, with many guests expressing concerns about cleanliness, lack of basic amenities, and poor customer service. The location and security are the only aspects that received some positive feedback.
- Secure location
- Friendly staff
- Lack of basic amenities like towels and toiletries
- Unclean rooms and facilities
- 2/5
The bottom floor rooms are horrible, I wouldn't get one of the bottom floor rooms they have roaches and are usually pretty dirty. The top floor rooms are okay. The amenities while there is none. There is a dirty microwave inside the office. They don't give you clean sheets or towels. They don't change the top comforters on the bed. If you're just looking for a cheap place to lay your head for the night it works.
- 2/5
Stay one day but the are is dedicate to the homeless population.
- 5/5
Clean room, helpful staff
- 5/5
Clean room friendly staff
- 5/5
Clean room very friendly staff. We stay here all the time
- 3/5
It's a super cheap to stay if that's what your looking for! The rooms are old and basically just a place to sleep. There is a pool but I would keep an eye on my kids because there are some questionable people there. There are rules there, you can't have guest after a certain time and a few other things. No microwave's in the room or any mini fridge. The TV's don't work in most of the rooms and the TV's that do the remote's don't. But again it is under $50 if you book online.
- 1/5
My room smelled like pills, couldn’t take the fentanyl pill smell out of my room for nothing
- 3/5
Public safety in Tucson is generally not ideal. Most hotels here are surrounded by fences, and there are homeless people loitering nearby, which feels a bit intimidating.
- 4/5
Sheets were dirty
- 3/5
please next time improved customer services
- 4/5
Clean quiet - no breakfast no coffee no microwave -no ice....
- 2/5
No dan toallas muy sucio y tv no sirve
- 1/5
am reluctant to leave such a bad review but, on the other hand, I need to be honest. It is a dump. The gal at the window was nice but, the room I had reserved stunk when I open the door and is got worse from there. after looking it over, I said to myself- 'no way' and I do not consider myself all that picky. Room was pretty beat up, stinky, etc I would not even sit on the bed. I went back to the office and requested another room. they did that. I went to the 2nd room which was slightly better. After thinking about it for a few mins in the 2nd room, I ended up taking a very quick shower and left the property. I did not stay there and decided it better to sleep in my car instead as I did. I cannot recommened anyone staying there. dirty, run down, creepy people all over no thanks sorry but, just being honest
- 2/5
There was no towel in bedrooms, no toilet paper in room , no TV remote. No ice, half the residents are in and out.
- 5/5
All the above
- 4/5
All the above
- 5/5
Very clean and security is on top of us having a good night sleep
- 1/5
It is unclean and full of homeless. We felt un-safe. Experian should give back our money. We did not stay.
- 2/5
AC worked great. Parking was necause they got good security.
- 3/5
Clean rooms, nice people, convenient access to stores
- 2/5
The room came with no toilet paper, no towels no refrigerator no TV remote straight trash
- 3/5
they did not have the room I reserved small rooms and run down no towels locks broken and not working
- 2/5
No visitors allowed. I waould have liked to have a visitor but not allowed here. Room was just ok.
- 4/5
The housekeeping was very good! The rooms are big and I could swim at the pool, which needs a bit of maintenance. Overall I had a good stay,one night or two is ok more I won't advice because some guests are not very good and you could feel a bit insecure. But for the price it's a good option!
- 5/5
Perfect
- 5/5
Yes
- 5/5
Everything
- 2/5
There was not much parking, the room had roaches and the AC unit was not working properly. The rooms are cheap but not really where you want to stay! They have to have security guards at the front gate to secure the property due to the crime.
- 5/5
Good stay overall
- 5/5
Clean room staff is amazing quiet place
- 5/5
Room was clean air conditioning worked great.. I would recommend this hotel especially the king rooms. 💯💯
- 5/5
Security is great, rooms are also nice and quiet
- 5/5
The door was unable to lock they did not let us get another roll of toilet paper because we were supposed to check out that day . They never once came to check if we needed services to clean our room. The shower head was not on it was set to the side the shower curtain wax hanging off a paper clip the amount for the room is not worth what u get
- 1/5
Woke up to them on mattress and me. Dozens of bites. Told front desk ..... They ignored the complaint
- 2/5
I would not stay here again.
- 1/5
Not good
- 5/5
Awesome
- 4/5
Security is always on site and the room has gotten really clean since 5 years ago
- 1/5
This is a room to sleep only no TV no trash cans nothing. They have a security guard and now I see why . Do not stay unless you have to sleep for a few hours waiting for your plane or train ! Cheap yes but only to sleep no shower nothing just sleep
- 4/5
Value for the price.
- 2/5
Just the ILLEGALS and dirtbags at the property
- 1/5
Parking was good.A c was working great in the room.Parking lot wasn't all that clean
- 5/5
Good secure property
- 3/5
The stay was okay but instead of getting a king bed ended up getting a full size bed and no towels in the bathroom and the TV remote didn't work and no channels worked I wish there was a way to get a free night because I stayed there the night before and the room was awesome but this one was nothing close I was going to make a complain but I was done for the night I just wanted to sleep so you think I deserve a free night after paying and not causing a scene
- 4/5
Clean room from top to bottom comfortable bed. Rested very well thank you for your assistance
- 5/5
Clean rooms. Staff including security are nice and helpful
- 5/5
We were skeptical with the price being so low.\nBut we could not be happier with this place, it's basic but its been a great couple week stay with my girlfriend and three dogs
- 5/5
Good budget inn Expedia gets you the best deal better than a cash deal
- 5/5
Yes was great
- 5/5
An amazing stay. Quiet, real wonderful on the wallet. Polite staff
- 4/5
There were mysterious stains on the bed sheets. Strangers were very comfortable approaching and talking to me, which was odd, but nobody was rude. Staff was friendly enough and direct. The sink backed up a few times so I brushed my teeth in the shower to prevent future clogging. My room faced the main street and it was difficult to sleep, but it wasn't a bad stay. You get what you pay for.
- 1/5
No, cause I never booked a stay there, and I cancelled and you wouldn't give me a refund. Cause someone used my phone without my authorization and booked a non-refundable room. I never used the room and canceled before check in. Don't know if someone fraudulently used it, but you won't even check. Don't know what the room number was. But I want a refund
- 5/5
- 5/5
All was good as can be can be.
- 5/5
It would sure be nice to see an ice machine a refrigerator and microwave
- 5/5
Was great stay
- 3/5
The parking is safe and easy
- 3/5
The air conditioner works, the room is clean but in major need of a fresh coat of paint (as is the whole property). The rooms are super depressing. There is no art on the walls, many rooms have no bathroom door, the furniture is all really worn and broken and shabby. There is no ice machine. The rooms have no fridge or microwave. It's a bed in a corner of a nice cool room. That's what they charge for and that's all you get. But it's clean and cheap.
- 5/5
Yes
- 5/5
Nice
- 3/5
AC not marked for on/off or low/high. Baby roaches in bathroom.
- 2/5
The room had roaches in it and it was in a dingy area not very clean.
- 1/5
These rooms are obviously usually rent by the hour. There was no blanket or comforter on the bed, JUST a sheet! Yes it was clean but very wrinkly. No chair, no trash can, one of the fire alarms was hanging off the wall and duct taped all around it, there were no wash clothes or hand towels and NO toilet paper. I had to go back to the front desk to get toilet paper. There’s a small microwave for everybody to use in the outside part of where you check in. The office has very thick bulletproof glass all around the window and the lobby is closed off. The people hanging around outside were very questionable. They have a gate that you enter a code to enter however everyone just goes in and out as it doesn’t work or the ‘guard’ isn’t around. I felt so unsafe and uncomfortable in the bed with nothing better sheet that I left by 10 PM and found another hotel! I do not recommend this Hotel and I reported it to Hotels.com that they shouldn’t even have it on their site.
- 5/5
yes
- 5/5
yes
- 5/5
It was nice
- 1/5
Its only $40 a night for good reason. Stay away from this one
- 5/5
Business was adequate pretty fair
- 2/5
I had to park on hwy. No parking for trailers. Total area was catered to drugs. Drugs everywhere and place was rented to drug people. Disappointed with the area but the price was ok. No remote in room . Broken microwave in lobby. Just a motel to sleep in and that was it.
- 1/5
Yes
- 4/5
Thry do cancel pay at property reservations occasionally wothout warning That sucks
- 1/5
The bed had a hole in the bottom so when u sat u sunk in with the bed. Pipe underneath sink broken and water leaking out
- 3/5
When returning back to the property. And having to wait for the front desk to do so. 3 times ive either had to go inside and asked to open and another was going inside and seeing the lady jist sitting the not checking to see if renter have gone through
- 3/5
When returning back to the property. And having to wait for the front desk to do so. 3 times ive either had to go inside and asked to open and another was going inside and seeing the lady jist sitting the not checking to see if renter have gone through
- 2/5
If I could upload pictures? Pictures say it all
- 2/5
If I could upload pictures? Pictures say it all
- 3/5
Its was ok for the price but a fridge would have been nice
- 3/5
Its was ok for the price but a fridge would have been nice
- 5/5
Had a great time with an amazing woman.
- 5/5
Had a great time with an amazing woman.
- 5/5
This one stayed at twice. Both times I didn't see any roaches. At least not bfhl
- 5/5
This one stayed at twice. Both times I didn't see any roaches. At least not bfhl
- 4/5
Shower was a lil messed up curtain ripped and handle coming off leaking water HOWEVER NO BUG NO ROACHS ROOM WAS CLEAN ! TV kinda didn't work but over all this is an ok place to land if u have close to nothing and need a place to stay for the night neighbors a lil noisy but no fighting and violence at all security walks around at night
- 4/5
Shower was a lil messed up curtain ripped and handle coming off leaking water HOWEVER NO BUG NO ROACHS ROOM WAS CLEAN ! TV kinda didn't work but over all this is an ok place to land if u have close to nothing and need a place to stay for the night neighbors a lil noisy but no fighting and violence at all security walks around at night
- 1/5
Awful! Customer service is nonexistent, housekeeping is minimal and will leave you feeling and smelling the last guest, and not a single amenity in sight! No soap, toilet paper was half a roll, and help was nonexistent.
- 1/5
Awful! Customer service is nonexistent, housekeeping is minimal and will leave you feeling and smelling the last guest, and not a single amenity in sight! No soap, toilet paper was half a roll, and help was nonexistent.
- 3/5
The room was comfortable enough for the price, staff was very nice. I will stay there again, it is very close to VA Hospital. I did not see anything that was alarming. Thank you .
- 3/5
The room was comfortable enough for the price, staff was very nice. I will stay there again, it is very close to VA Hospital. I did not see anything that was alarming. Thank you .
- 1/5
The hotel is the worst hotel I have ever stayed in. Definitely not a place to stay if you want a good night sleep. There was a turd in the toilet and sooooo many street walkers .not a safe place.
- 1/5
The hotel is the worst hotel I have ever stayed in. Definitely not a place to stay if you want a good night sleep. There was a turd in the toilet and sooooo many street walkers .not a safe place.
- 1/5
Rudcstaff. Bad experience most definitely all the way around
- 1/5
Rudcstaff. Bad experience most definitely all the way around
- 3/5
Yes
- 3/5
Yes
- 1/5
This place is disgusting and full of drug addicts and literally nothing worked in the room. Tv didn't work, heat/ac didn't work, the toilet flusher barely worked. It's super shady and I felt scared arriving there. I've literally never left a bad review of a hotel until right now.
- 1/5
This place is disgusting and full of drug addicts and literally nothing worked in the room. Tv didn't work, heat/ac didn't work, the toilet flusher barely worked. It's super shady and I felt scared arriving there. I've literally never left a bad review of a hotel until right now.
- 1/5
I hate to say it but the place is reeeeally ghetto. Homeless people everywhere, very run down, room had dirty walls and light fixtures, smoke alarm hanging off the ceiling, shower curtain rod barely hanging on the wall, only given one towel which was dirty or stained, had to ask for more towels which were also stained, room had a weird smell, someone tagged on the vent in the bathroom, the lock on the front door had been replaced but they didn’t bother to patch or paint over the previous holes from the old lock (saw that in a previous review and still hasn’t been addressed), bed was fine but we were scared to sleep under the sheet given the condition of the rest of the room but surprisingly it was clean and somewhat comfortable, felt very unsafe there even though it is gated, no security, sketchy people living there, a couple more sketchy people hanging around outside the gate at night waiting to walk in behind cars, blurry tv, and the ac unit looks broken but luckily worked. Bottom line that place needs a major overhaul or needs to be shut down. I understand you get what you pay for but come on. You want your customers to be happy, comfortable, and feel safe. Seeing the homeless people bunched up outside the lobby and lobby workers behind glass should’ve been the first red flag to tell me something wasn’t right. Will definitely spend the extra money to stay somewhere else.
- 1/5
I hate to say it but the place is reeeeally ghetto. Homeless people everywhere, very run down, room had dirty walls and light fixtures, smoke alarm hanging off the ceiling, shower curtain rod barely hanging on the wall, only given one towel which was dirty or stained, had to ask for more towels which were also stained, room had a weird smell, someone tagged on the vent in the bathroom, the lock on the front door had been replaced but they didn’t bother to patch or paint over the previous holes from the old lock (saw that in a previous review and still hasn’t been addressed), bed was fine but we were scared to sleep under the sheet given the condition of the rest of the room but surprisingly it was clean and somewhat comfortable, felt very unsafe there even though it is gated, no security, sketchy people living there, a couple more sketchy people hanging around outside the gate at night waiting to walk in behind cars, blurry tv, and the ac unit looks broken but luckily worked. Bottom line that place needs a major overhaul or needs to be shut down. I understand you get what you pay for but come on. You want your customers to be happy, comfortable, and feel safe. Seeing the homeless people bunched up outside the lobby and lobby workers behind glass should’ve been the first red flag to tell me something wasn’t right. Will definitely spend the extra money to stay somewhere else.
- 1/5
Roaches, bathroom faucet broke sprayed water everywhere, only 1 of 2 door locks worked
- 1/5
Roaches, bathroom faucet broke sprayed water everywhere, only 1 of 2 door locks worked
- 1/5
Property in excess crime area. NOT ideal.
- 1/5
Property in excess crime area. NOT ideal.
- 1/5
I looked at the room, put the key on the table and left. The lack of cleanliness was concerning as well as the broken down cars on the property. Did not seem to be a very safe area and there seems to be quite a bit of long term tenants staying here, hence the broken down cars.
- 1/5
I looked at the room, put the key on the table and left. The lack of cleanliness was concerning as well as the broken down cars on the property. Did not seem to be a very safe area and there seems to be quite a bit of long term tenants staying here, hence the broken down cars.
- 1/5
The place was sold out and they gave our room to someone else, we did not stay as they did not have a room for us, I spoke Lashay she said she was sorry but there wasn't anything she could do for us, she said the manager would be thete at 2 pm
- 1/5
The place was sold out and they gave our room to someone else, we did not stay as they did not have a room for us, I spoke Lashay she said she was sorry but there wasn't anything she could do for us, she said the manager would be thete at 2 pm
- 2/5
Room 136 they gave for the first night - floor tiles had many gaps, light switch by the door did not turn any light, dead bolt on the main door had been taken out, entire bathroom door missing, flies in the bathroom door mirror, no towels were supplied, shower curtains won't fully close. Staff was good. I asked for a different room for the second night, and they gave me Room 160. It did not have those problems, except the wash basin faucet was difficult to operate. For the inconvenience I had to sustain in Room 136 on the first night, I think I should refund at least a 50% of the appx $80 I paid them that night.
- 2/5
Room 136 they gave for the first night - floor tiles had many gaps, light switch by the door did not turn any light, dead bolt on the main door had been taken out, entire bathroom door missing, flies in the bathroom door mirror, no towels were supplied, shower curtains won't fully close. Staff was good. I asked for a different room for the second night, and they gave me Room 160. It did not have those problems, except the wash basin faucet was difficult to operate. For the inconvenience I had to sustain in Room 136 on the first night, I think I should refund at least a 50% of the appx $80 I paid them that night.
- 1/5
terrible smell, dirty, homeles kind of people living there. A place to forget
- 1/5
terrible smell, dirty, homeles kind of people living there. A place to forget
- 2/5
Everything. Monty or refrigerator
- 2/5
Everything. Monty or refrigerator
- 3/5
Ok
- 3/5
Ok
- 5/5
The rooom wws nice
- 5/5
The rooom wws nice
- 2/5
Only tepid warm water for shower. No hot water for shave.
- 2/5
Only tepid warm water for shower. No hot water for shave.
- 2/5
Good large firm bed I liked. Water never hot enough for a shower.
- 2/5
Good large firm bed I liked. Water never hot enough for a shower.
- 1/5
No fridge or microwave. Couldn't refrigerate or heat up our food that we brought. Last time we were there they had both. Very inconvenient. Wifi in and out, mostly out. Seemed pretty clean but smelled. Tv picture pretty bad. Reserved 2 nights but left after one. No refund on 2nd night.
- 1/5
No fridge or microwave. Couldn't refrigerate or heat up our food that we brought. Last time we were there they had both. Very inconvenient. Wifi in and out, mostly out. Seemed pretty clean but smelled. Tv picture pretty bad. Reserved 2 nights but left after one. No refund on 2nd night.
- 1/5
Worst hotel room ever!! We should report them to the health department and building and safety!! So dirty , if you walked on the floor barefoot your feet would get black!! The door wouldn’t lock from the inside, out of four electrical outlets only one worked with the others blacked from sparks, no hand towels, broken tiles in the bathroom and the inside of the bathroom door chewed off from a dog! The paint job was hideous and there were no towel bars or hooks! There was no microwave or fridge! They kept the outside picked up but years of neglect made the walkways filthy. Then the other issue were the permanent residents talking loud and watching t.v. all night long!! Kind of a scary bunch!! Filthy language and yelling. The only thing that helped was the loud noise from the freeway! It actually muffled the sound of the noisy foul people!! Not one chair to sit on! The bed was stained and dirty and sat really low, so the dust ruffle dragged on the ground about 5 inches!! Don’t stay here if you value your safety or your health!! Hotels . Com said it had a good rating, well that is a lie and you should be ashamed to have them listed on Hotels.com!!!!
- 1/5
Worst hotel room ever!! We should report them to the health department and building and safety!! So dirty , if you walked on the floor barefoot your feet would get black!! The door wouldn’t lock from the inside, out of four electrical outlets only one worked with the others blacked from sparks, no hand towels, broken tiles in the bathroom and the inside of the bathroom door chewed off from a dog! The paint job was hideous and there were no towel bars or hooks! There was no microwave or fridge! They kept the outside picked up but years of neglect made the walkways filthy. Then the other issue were the permanent residents talking loud and watching t.v. all night long!! Kind of a scary bunch!! Filthy language and yelling. The only thing that helped was the loud noise from the freeway! It actually muffled the sound of the noisy foul people!! Not one chair to sit on! The bed was stained and dirty and sat really low, so the dust ruffle dragged on the ground about 5 inches!! Don’t stay here if you value your safety or your health!! Hotels . Com said it had a good rating, well that is a lie and you should be ashamed to have them listed on Hotels.com!!!!
- 1/5
2 hangers on the closet bar. The TV had cable TV if you were willing to look at a fuzzy screen on every channel. Bathroom electrical outlet did not function. the spread was as thin as the sheets, with no blanket at all. It was in a very loud location and many of the clientele were also loud. The ice machine was broken the check in was through a bulletproof glass window, similar to what you would do at a bank. It took us awhile to get the heater to work and the place was not very clean. By going to the office/pulletproof window, we were able to get a roll of toilet paper and bath towels. When we asked for a blanket we were told that they had none. It goes without saying that there was no coffee pot microwave or fridge. Ironically they were sold out every night we were there, probably because the gem show was in town.
- 1/5
2 hangers on the closet bar. The TV had cable TV if you were willing to look at a fuzzy screen on every channel. Bathroom electrical outlet did not function. the spread was as thin as the sheets, with no blanket at all. It was in a very loud location and many of the clientele were also loud. The ice machine was broken the check in was through a bulletproof glass window, similar to what you would do at a bank. It took us awhile to get the heater to work and the place was not very clean. By going to the office/pulletproof window, we were able to get a roll of toilet paper and bath towels. When we asked for a blanket we were told that they had none. It goes without saying that there was no coffee pot microwave or fridge. Ironically they were sold out every night we were there, probably because the gem show was in town.
- 3/5
Decent cheap hotel
- 3/5
Decent cheap hotel
- 5/5
Yes
- 5/5
Yes
- 2/5
Staff was unaware guess coming in and out of the rooms
- 2/5
Staff was unaware guess coming in and out of the rooms
- 5/5
Nice
- 5/5
Nice
- 1/5
The outlets didn’t work the tv didn’t work the heat didn’t work for the first night and they didn’t even give us a blanket and then there is drug addicts smoking drugs on property people banging and screaming at 2AM it’s terrible
- 1/5
The outlets didn’t work the tv didn’t work the heat didn’t work for the first night and they didn’t even give us a blanket and then there is drug addicts smoking drugs on property people banging and screaming at 2AM it’s terrible
- 3/5
First room was a handicap room with hand held shower head, no TV remote, a light that did not work. The second room they gave me has a smoke detector hanging from the roof, a door that will not safety latch and a drawer missing from the dresser. Pretty run down place.
- 3/5
First room was a handicap room with hand held shower head, no TV remote, a light that did not work. The second room they gave me has a smoke detector hanging from the roof, a door that will not safety latch and a drawer missing from the dresser. Pretty run down place.
- 5/5
Great place.for comfort
- 5/5
Great place.for comfort
- 1/5
They overcharged my card and refused to refund it back. They also have no microwave or refrigerator in the room
- 1/5
They overcharged my card and refused to refund it back. They also have no microwave or refrigerator in the room
- 4/5
We have stayed here numerous times and we never have any problems
- 4/5
We have stayed here numerous times and we never have any problems
- 1/5
Dirty towels. Toilet still poop stained from previous guest. Wifi code wouldn't work.
- 1/5
Dirty towels. Toilet still poop stained from previous guest. Wifi code wouldn't work.
- 5/5
Yes
- 5/5
Yes
- 4/5
Great "bang" for my buck!!
- 4/5
Great "bang" for my buck!!
- 4/5
Staff was accommodating and friendly. Room was clean and was a price value.
- 4/5
Staff was accommodating and friendly. Room was clean and was a price value.
- 1/5
Dirty, cigarette smell and burn marks all over
- 1/5
Dirty, cigarette smell and burn marks all over
- 1/5
This is not the best spot to stay for a hotel. They don't offer a blanket no TV remote and the HVAC is hard to figure out how to work. No in room phones eithet as well as the wifi was not working from our room .
- 1/5
This is not the best spot to stay for a hotel. They don't offer a blanket no TV remote and the HVAC is hard to figure out how to work. No in room phones eithet as well as the wifi was not working from our room .
- 1/5
I had reserved my room a week before. And when i git there they said they didnt rooms.they had gave my room to someone else. ...
- 1/5
I had reserved my room a week before. And when i git there they said they didnt rooms.they had gave my room to someone else. ...
- 1/5
I had a broken TV toilet light and even the damn shower floor on top of other stuff and would not receive a refund it was bad avoid if possible
- 1/5
I had a broken TV toilet light and even the damn shower floor on top of other stuff and would not receive a refund it was bad avoid if possible
- 5/5
Room was clean, but didn't have a garbage can, or cups, and a wash cloth for the shower.
- 5/5
Room was clean, but didn't have a garbage can, or cups, and a wash cloth for the shower.
- 2/5
Everything from Miss managed to employees not knowing the actual handbook to miscommunications dirty rooms you name it it pretty much happened and staff very not friendly
- 2/5
Everything from Miss managed to employees not knowing the actual handbook to miscommunications dirty rooms you name it it pretty much happened and staff very not friendly
- 4/5
Nice room, the location is good being next to the freeway but there are a lot of homeless people around. The bed was comfortable, the air conditioning worked, and the shower was hot so for the price I think it was a good hotel. If you are looking for a cheap place to stay this is a good option.
- 4/5
Nice room, the location is good being next to the freeway but there are a lot of homeless people around. The bed was comfortable, the air conditioning worked, and the shower was hot so for the price I think it was a good hotel. If you are looking for a cheap place to stay this is a good option.
- 1/5
This place is a dump! You can only check in after 3pm. When I went to open my door the keycard didn’t work because the electronic reader had been tampered clearly. After 5 min I got in. Went to the restroom and the room had no toilet paper, no soap. Went to the front desk and rudely the girl told me they charge for those items. You’re telling me I have to pay for toilet paper and soap? So I walked off went back to the room. The night came and there was shooting. Someone overdosed and people were talking so loud outside. The bedding was horrible so it didn’t help. I was planning to stay a week but ended leaving the next morning. I hit up Expedia told them the issue and guess what. They called the hotel and the number doesn’t work. Super inn gives out a faulty number so when people try to get a refund they never actually get the call and Expedia needs permission to refund your money. Guess what happened, Expedia gave me a $20 voucher when my week stay cost $196. Whatever you do don’t stay at this place.
- 1/5
This place is a dump! You can only check in after 3pm. When I went to open my door the keycard didn’t work because the electronic reader had been tampered clearly. After 5 min I got in. Went to the restroom and the room had no toilet paper, no soap. Went to the front desk and rudely the girl told me they charge for those items. You’re telling me I have to pay for toilet paper and soap? So I walked off went back to the room. The night came and there was shooting. Someone overdosed and people were talking so loud outside. The bedding was horrible so it didn’t help. I was planning to stay a week but ended leaving the next morning. I hit up Expedia told them the issue and guess what. They called the hotel and the number doesn’t work. Super inn gives out a faulty number so when people try to get a refund they never actually get the call and Expedia needs permission to refund your money. Guess what happened, Expedia gave me a $20 voucher when my week stay cost $196. Whatever you do don’t stay at this place.
- 3/5
The walk way needs to be cleaned, the grouting needs to be reset the light bulbs don't work and there's a ghost in the room but for $50 for the night no deposit and no bugs really it was a great stay to charge my gear and get some rest, definitely going back if I need it!
- 3/5
I changed rooms 3 times. 1st time, the door lock was broken. 2nd time, the fire alarm sounded every minute. 3rd time, I was given a smoking room, although I booked a non-smoking room. There was no fridge or microwave oven in each room.
- 1/5
The smelliest reception area, and the room was somewhat less stinky., and at around 9pm a random person wanted to get inour room. The analogue tv program good for cartoon lowers. The floor never been cleaned, bring sleepers. On the positive side, the bathroom was spacious, half the size of the room, and there were no bedbugs in the bed
- 1/5
No microwave, no fridge, ice machine did not work, no towels, no wash cloths, no trash can, 1/2 roll of TP on the roll with no extras for a weeks stay, bathroom door had remnants of being kicked a few times with no repair to it, tub had a hole in it..no repair to it. The king bed was too much for this size room. Noise from traffic, other guests above me and outside my door was unbelievable. Worst stay I’ve ever had in a hotel. Would definitely NOT recommend.
- 4/5
The room was great, staff
- 1/5
AWFUL. Nice staff though.
- 4/5
Nice quiet and desk staff was real cool
- 1/5
It's slub motel. I will not recommend it
- 3/5
Location
- 3/5
Normal
- 5/5
Nice room
- 5/5
Yup
- 3/5
Old rooms off Historic Route 80. Staff great. Guarded parking. Good price for what I needed.
- 4/5
The room was clean and neat. Pretty quiet at night. No real disturbances. The tv wasnt very clear to watch, no small refrigerator/microwave but besides that was a decent stay.
- 1/5
To much unauthorized traffic by homeless and was almost attacked by some one for I believe looking like someone else qoute
- 3/5
Same
- 5/5
Yes all was clean 😁
- 1/5
Tv not working .was without s tv customer service was very bad worst stay
- 5/5
Yes
- 2/5
Room door did not lock. Smoking room no ashtray. Remote for tv didn't work for that tv.
- 4/5
Clean room no coffee - no breakfast...
- 3/5
The room was ok, but the heater didn't work and the door was getting stuck when I tried to open it from the inside and the security guard had to screw it back together but the heater was never fixed and I stayed for three days without a heater, good thing I had my two extra blankets with me, because it rained that weekend and it was cold, but everything else was ok, thanks for asking about the small but issues with the romm, hopefully next time I have a better experience, Sincerely and With Respect I let you know that the hotel staff was very kind and they try to accommodate you as best as they can, thanks Super Inn
- 3/5
I am fine
- 1/5
Stay anywhere else
- 3/5
Receptionist was nice and friendly and helpful
- 4/5
Room was acceptable and staff is very courteous and polite.
- 1/5
The room smelled strongly of "bathroom." A mix of harsh chemicals and a general, musty odor. The TV remote wasn't paired with the TV. TV was exclusively local reception with fuzz on every channel. The bed looked clean on first impression, but after a check under the sheets there was black spots all over the seams. That's a sign of bedbugs.
- 5/5
The room was spotless and nice kinda
- 4/5
Cute room for the price.
- 1/5
Bad neighborhood, inattentive staff, items left in room from previous guests, no working exhaust fan for bathroom no working smoke detectors, unsafe conditions in the parking lot, very little hot water, no wash cloths, only 2 towels, shower curtain broken the entire place is deplorable swimming pool water was green and unkept
- 5/5
- 1/5
Roaches were crawling everywhere
- 5/5
Room was clean the staff was nice and helpful when needed
- 5/5
Decent stay for the price compared to similar priced places. No complaints.
- 5/5
No there was trash in my room beer cans but I took the trash out
- 5/5
Very clean room and super quiet
- 5/5
The room was nice and finally I got an ADA room with bars in the bathroom bed was king. The room had no refrigerator and no microwave. But the office staff was very accommodating.
- 1/5
Tv didnt work, dirty, really sketchy area (felt safer at the corner liquor store then in the room. When
- 5/5
Room is ok
- 5/5
Yes
- 5/5
Yes always a pleasure to be there i always find happiness and comfort thank yo super ii
- 4/5
Good service, reasonable price and gated area.
- 4/5
Good service, reasonable price and gated area.
- 4/5
Good service, reasonable price and gated area.
- 3/5
Good service, reasonable price and gated area.
- 1/5
There is even no blanket
- 4/5
Its what you pay for when on a budget
- 5/5
The property was secure very safe security was awesome
- 5/5
Staff are friendly
- 5/5
No coffee
- 5/5
Honestly its a room with a bed to sleep at a reasonable price and pet friendly.
- 3/5
The facilities themselves, hotel, is what it is... Pay $50. Get a $50 room. Simple.
- 1/5
The bed was so hard I might as well slept on the floor and the pillows if you want to call them that were flat I was there for a week and they didn’t think to service the room I had to do the foot work to get towels and take out the trash and get more TP , and the security guards were so rude and I felt like I was in a prison camp. And they or he needs to learn about customer service, and as a male if I want to meet the food delivery person in a pair of shorts and no shirt on when I am out side that’s my business not his. Made me go put on a shirt and it was pouring rain like cray His reasoning was that there were lady’s working in side in the office. And mind you it was 9:30 pm.
- 3/5
It was good for the price.
- 1/5
Sheets were absolutely dirty the tv wasn’t even working
- 2/5
The room didn't have no microwave in it it didn't have no refrigerator in it it didn't have no trash can it didn't have no tiles they had one towel the bars are soaps was not nothing it didn't have no it didn't have nothing in it really and then I think they charged me more than what they advertisement if you book online
- 5/5
Other motel with low price
- 4/5
Air Conditioning worked good very quiet at night
- 1/5
Property was dirty, noisy and unsafe
- 1/5
I got bed bugs and didn't even get refunded
- 1/5
We were looking for a hotel/motel close to the VA and reading the reviews of Super Inn Tucson it seemed just the place to go. First, I could not understand how this place could get such good reviews when we arrived and entered our room. We reserved a nonsmoking room. This one reeked of cigarettes and we were given another room, same here reeking like an ashtray. Since it was late we decided to just deal with it. While moving our suite cases into the room, walking back to the reception etc. there was the constant smell of marijuana smoke, no matter where I went. Room was filthy, dirty floor, noisy bed, lumpy pillows and TV did not come with a remote control. Receptionist told me one would be brought to our room. Never saw that remote. This by far was the worst motel we have ever stayed in. I felt like we were in an encampment with shady people, no wonder the great review. I will not ever return that's for sure. Btw the photo of the nice pool, that pool is algae green and we were told it hasn't been cleaned nor opened in months. Disgusting place, even poor people like the ones staying there deserve better. Total falls advertisement. We did not feel save to stay here.
- 1/5
Bed bugs
- 1/5
Dirty, could hear people with that!
- 5/5
Clean room comfortable convenient area safe property
- 5/5
Comfortable stay with queen or king beds with fresh linen. Walk in to the smell of a freshly cleaned and disinfected room housekeeping are amazing and on top of making sure you feel satisfied with the quality. making are the rooms are clean and ready for your stay. Easy check in/out.
- 5/5
Affordable comfortable convenient location friendly staff security monitored gated
- 5/5
Comfortable and affordable. Clean rooms. Convenient location for dining and shopping. Freeway access quick and easy. Gated property security monitoring guest only access
- 5/5
Cold AC, Convenient location with lots of dining options and shopping such as walmart and costco, easy access to freeway, safe property monitored by security guard making frequent walks around property
- 5/5
Comfortable and conveniently located near food places and shopping
- 5/5
Affordable, convenient location, safe and secure property with security guard
- 4/5
Value for the price...
- 5/5
Nice
- 5/5
AC worked excellent,
- 4/5
Yes
- 3/5
Yes and yes. No microwave no fridge.
- 4/5
Furniture
- 5/5
The Super Inn has been a blessing, I can't thank them for everything they've done and continue to do for me 🙏
- 3/5
Security area
- 5/5
The price was right
- 5/5
Everythibg was wonderful there is alot of ahops near by plus fast food.
- 4/5
Very affordable
- 1/5
Dirty and broke pipes
- 5/5
Good price, friendly staff, can’t complain much for the price we paid.
- 5/5
Comfortable stay as always. We prefer this hotel over the difficulty of trying to check in elsewhere. You dont have to worry about coming up with extra money for them to hold till check out. You dont have to worry about having to riggt
- 5/5
Convenient location
- 3/5
No to rls
- 3/5
No linen or bathroom door or shower head
- 2/5
They don’t check on us if you stay longer than a night for towels or linen
- 5/5
Always a good place to stay in Tucson. Your stay here is affordable and Super Inn has everything you need as far as staying for the night or two, good sleep, location is great, lots of stores and good places to eat. Security on site.
- 3/5
It was okay for most part other then have to breathe in the dangerous drugs that other customers where smoking which drifted into the a/c unit.
- 5/5
Reasonable price
- 5/5
Come on down and check it out !
- 5/5
Great place, friendly staff,its amazing..
- 5/5
The staff was amazing, always eager to help in anyway.there sre tons of places nearby to eat or shop.it has a small town feel as well. Super quiet.this place os the best i. Town .there like family.if you fet a chance you really should stop by and check it out.everything you need is right there or in walking distance.
- 5/5
Great stay!! Just awesome!
- 5/5
Loved it as always. My husband and I have been here for an extended amount of time so we're very comfortable. We never have any issues. Staff are friendly and always remember who you are and greet you warmly. It's honestly so homey. I forget im in a hotel sometimes which means a lot to me being we might be here a bit longer while hous hunting.
- 3/5
The bedspread and sheets had cigarette burns and the bathroom door looked broken. The pool is out of service. Otherwise not bad for a low budget motel
- 1/5
The ladies were every nice.
- 5/5
If your looking for an affordable quick and easy hotel this is the one. Not only do you get a smooth check in and out process. You have multiple payment options. You'll save more time being here rather driving 20 minutes to the store when here it'll take maybe 5. So definitely in a very convenient location with many stores or food places within a comfortable walking distance or quick drive. You even have a very quick way to get on and off the freeway without having to deal with any in city traffic. You'll also rest your head worry free knowing your safe within a gated property and an on duty security guard monitoring and assuring guests only are entering property. So if the area concerns you or is keeping you away...trust me when i say youre more then okay here! And if any issues may come up hotel staff is always available to you 24/7 and more then happy to help in any way.
- 5/5
This hotel is a quick and easy option for anyone needing an overnight stay or maybe even needing it a bit longer. Eitherway the affordability is the best in the area. Youll be staying in avery convenient location within walking diwrce
- 1/5
Non-smoking rooms smell like smoke. Pool was closed without notifying me when I booked. My 2nd day they wouldn’t provide clean towels; said they were all out and I had to get them before 2pm. The receptionist said it wasn’t her fault when I expressed concern, which I agree, this definitely falls on poor management of the facility. Expedia was helpful in making accommodations correct for myself and my child. Felt comfortable parking in the lot because they had night time security which I liked. Booking was fast and affordable; in a bind it’s convenient.
- 5/5
W
- 5/5
Good customer service
- 1/5
Have you ever been to jail? Did you like it? Well if you did, this is the place for you. Security are actually the gangsters, they keep you locked in and out of the property untill someone opens the gates. Tv is janky, room stinks, horrible, rather sleep in my car.
- 3/5
It was just a room to sleep and shower in. We had family to visit and hang out with
- 4/5
It was good. No issues and was kind enough to let us check out late.
- 1/5
I like it cause it's cheap.
- 3/5
There's no fridge microwaves pillows flat.clean the room yourself. No channels like espn.lots of homeless.
- 1/5
It was really nasty dirty not what I expected. Total hooker lounge.bro broken bed,no toilet paper no towels very dirty
- 5/5
I realized I had stayed there before. I was pleased with the lace & staff.
- 5/5
Fun
- 3/5
The Front Desk Receptionist was extremely rude. No matter what Just chose to be ugly & rude and no manager on duty.
- 1/5
Dirty
- 3/5
It was last minute planning, as always great pricing, convenient location and very secure grounds. On site security; but not the greatest quality in actual room I had no shower head so it was hard to rinse off
- 1/5
Horrible customer service, manager open my door luckily the latch wasnt on he would if seen me naked VERY UNCOMFORTABLE
- 5/5
It was quiet
- 5/5
Safe clean place to stay
- 5/5
Quick easy check in clean updated room great value will return!
- 1/5
Still no lights only one light works
- 1/5
Have no n lights in bathroom been told office still nothing
- 1/5
I booked and payed online but problems started from the moment I checked in the staff was unprofessional made me and 2 others wait to be helped while she was on a personal call when she was finally ready to help me she asked for the confirmation number but my phone had died moments before and I was not allowed to carve it anywhere there so had to go buy a car charger to charge then once in 1st room there was no bathroom door no shower curtain a hole in the shower floor and when I tried to go complain I had to climb out the window because the door was stuck so bad I couldn't open it it took me 2 times going to the office 2 get a new room the 2nd room had no air conditioning and the door did not lock no remote for the TV not that it mattered the TV did not work so got a 3rd room after 3 more trips complaining the first 2 told they would send security to fix it but they didn't come maybe because there security is a joke some gang banging looking prick with a god complex then because some homeless junkie went into one of the first rooms and got caught they said we gave them the key so around midnight they kicked us out and when I went to office and heard the story I pointed out we still had the only key they ever gave us that they had reprogrammed the same key ever room change so how could we have give anyone a key they ignored that so I asked for them to check the cameras they refused and had security escort us off property not to mention place was filthy every where
- 2/5
Towels not available; I had to request them; no paper basket, no shampoo,
- 1/5
It was ok
- 2/5
- 3/5
For somewhere cheap its great
- 2/5
I will start with the positive and go from there the main positive the bed was clean it was a king size bed on a queen size headboard no chair no remote to a very old TV that didn't even have HDMI. I had to pay in cash as their internet was down to be fair to them that was due to a storm but that was 3 days ago. They were invisible controls on the air conditioning so had to bother them to come and show us how to do it. I had a room right next to the pool so I thought I had lucked out until I saw the color of the water. So I could not swim. There was not even a chair for a friend to sit on who was visiting. There was no toilet paper fortunately a nice young man brought me some toilet paper and then I discovered there were no towels and by that time I was too tired because apparently you have to go to the front desk to ask for towels and toilet paper. Which would have been nice if they had told me that on check-in. Oh and also the key didn't work and had to be done several times and even when they got it to open it was difficult so I didn't really dare go out and use the key to come back in. I think in general the staff were positive and probably doing the best they could Considering the circumstances. The toilet roll holder was broken as was the one cupboard in the room.
- 5/5
Has 24 hour security and gated. Pet friendly
- 2/5
I liked having a closed gate at night.
- 1/5
I did not like the fact that the pest exterminator showed up without warning and that he fumigated with us in the room!
- 1/5
It's Gated, which is a plus
- 1/5
To durty and nasty
- 5/5
Our sink got clogged and I was there for 4days and they didn't want to change me rooms
- 1/5
It was horrible, no towels, cockroaches and rude staff i paid 75$ and didnt have towels hand soap or clean rooms no shower curtain!
- 4/5
there were no towels. icemaker broken
- 5/5
Decent for the price
- 5/5
I like the property is very nice and the people were also equally nice and attentive
- 5/5
Good place to stay very friendly staff
- 5/5
The staff is very nice and helped when I needed towels
- 3/5
Thwe tenants are quiet and seem friendly
- 5/5
I
- 5/5
Everything great
- 1/5
I didn't feel safe at this property. I didn't even check in. I went around the corner to Waterwalk.
- 3/5
Check in was easy. Had to change rooms no big deal but this place needs some serious repairs.
- 2/5
I was hot, tired, stressed out from recent events in my life, and all I wanted to do was get a good night's rest and get cleaned up and ready to search for work the next day. That did not happen. I know we get what we pay for but this was ridiculous. It's better outside than in the room they rented me on this visit.
- 4/5
They put me in a really dirty room but I had already paid for a week, so I cleaned it up myself and had the most restful week that I have had in possibly a year. It was quiet, convenient and safe. For these readons I gave it 4:stars despite the individual assessment ratings that I gave
- 1/5
Towels cost extra. No refrigerator. Room was destroyed. No trash can in the room. Tv barely worked. Staff was rude. Bad area. Room smells like weed.
- 5/5
Relaxing
- 5/5
Loved all staff. Some days I'd have to leave to go get more money so I could get my room again, and if I was gonna be gone after check out, they still held my room with all my stuff until I returned and paid for my room again.
- 5/5
I had a good room this time, with a great big bed and fancy looking headboard. The water got hot quickly and stayed hot, which is always a huge plus. But most important, I had absolute and complete privacy and security kept a watchful eye of my vehicle.
- 5/5
Everything was great
- 2/5
I mean now the price was definitely right I mean all in all it wasn't that bad I didn't mind not having a towel I used a bedspread
- 4/5
You get more than what you pay for in terms of safety, convenience and privacy. Just bring ur own sheets and blanket and everything will be good.
- 5/5
Great
- 5/5
Friendly staff and practical, clean amenities.
- 1/5
I rented the room for me and my girlfriend and the room was in my name and paid with my credit card. I was kicked out of the room and the office let my girlfriend stay in the room
- 1/5
no shower curtain, no towels, tv did not work, room was dirty
- 4/5
The staff was very helpful and friendly. But I needed to ask for towels and light bulbs. The area around the motel was very dark.
- 5/5
Love it
- 1/5
Not good