Red Roof Inn Tucson Downtown – University

Pool needs cleaning and the building is old looking outside

Nothing at all. The front desk is the rudest, and seemed to stereotype me. I booked online and paid for 1 night & said I didn't have to pay anything at the property. So I get there and he tried to charge me 200 for incidental, and when I told him that was ridiculous. He denied me entry, and called the cops on me. Not to mention in a bad part of the city. Said I would get a refund and nvr did.

This is a great place for the area everything is close by,they only thing this place needs to work on is turning away the drug addicted drug dealers and all these poor drug addicts they allow to Rome around and hang out by stairs and sidewalks because the fentanyl smell was very strong,Maybe hire some security just remember not all money is good money

All good except the homeless zombie blue heads hanging around.

Cost and location Bathroom was very old and dilapidated

Tgevtransienrs hanging around

Superb

Exceptional

Nice room & facilities but the area is not the best

First of all, I just wanted to mention that the place was very unclean. There was bugs on the bed next to me and stains on the sheets. We were so tired because we drove up there to pick up our daughter from college and didn’t have the energy to complain. I would love to have my money back if possible since we were only there for a few hours.

Lots of strangers and homeless wondering around

Passable

Clean room Lots of strangers and homeless wondering around

Nothing Bathtub was dirty Area was bad

Exceptional

Bathtub was dirty Area was bad

Clean room, friendly staff.

The property was full of homeless people walking near the room doors, a used condom near our door, and holes in the curtains. I definitely didn't feel safe.

Exceptional

They agreed to refund me for my 2-day reservation. We didn't stay at all. I have pictures The property was full of homeless people walking near the room doors, a used condom near our door, and holes in the curtains. I definitely didn't feel safe.

Very nice new smart tv. Looked like a 60 inch. Updated rooms. Clean bed and bathroom.

Cleanliness of the property

Cleanliness of the property

Bad

Everything except housekeeping and one front desk clerk. housekeeping and one front desk clerk

Everything except housekeeping and one front desk clerk. housekeeping and one front desk clerk

Exceptional

The location on Stone Ave. was a perfect spot for exploring the best part of Tucson.

Very good

Parking was easy

Superb

Exceptional

friendly staff and clean room :) nothing. it was great!

friendly staff and clean room :) nothing. it was great!

There was some homeless people staying by the gate at at one point they were inside sitting on the stairs.

The bathroom was usable but clearly in need of renovation, with visible wear. The exterior of the property could use some attention as well. It felt a bit barren and would benefit from landscaping or general upkeep. Some areas around the rooms appeared cluttered, which took away from the overall impression. Overall, it’s a decent budget option, but there’s room for improvement in cleanliness, maintenance, and exterior presentation.

Good

Good stay for the price

Bad location nothing but drugs and shady people. This is why I tried to cancel this booking. I had just booked it an hour before. I am not from Tucson so I did not know the area.

Bad

Exceptional

Good

Very good

Exceptional

Room was very clean and organized, front desk personnel was really helpful and very friendly Lots of homeless and sketchy people lingering around, trash around the facilities

Very good

yes

The stay itself was ok. Clean room. Did not like the location. Very noise area. Quite a bit of homeless people in the area as well

SHawn loyst

Good

The price and location Human trafficking right on my eyes the room next to me My kids were super scared but I had driven 14 hours and I was exhausted but couldn’t even sleep and we left at around 4 am

The price and location Human trafficking right on my eyes the room next to me My kids were super scared but I had driven 14 hours and I was exhausted but couldn’t even sleep and we left at around 4 am

Staff was helpful, room was clean

Yes

Exceptional

Ok

The homeless folks in the parking lot and outside hotel doors made my family uncomfortable. Hotel needs updating. Staff were very friendly and accommodating. If the need is for cheap overnight place to sleep and leave quickly it works.

Everything charged me $100 for shop rags thru call bath towels

Staff very ameinable

The price That there was homeless people walking around, and another guy selling drugs right in the open.

Good value and location, very friendly and responsive staff! Property and rooms don’t quite resemble the photos. I had two different rooms, and one of the beds (downstairs) felt older and less firm. The bathrooms could also use touching up.

On site laundry was great.

VERY NICE ROOM. BIG TV

They sold my prepaid room out from under me and now booking.com is being really weird and acting like they’re not going to refund my money even tho I was told on the spot I would get a full refund. Nothing. It’s a shithole. I have actually stayed there previously.

The beds were stained, the bathroom faucet was broken; the safety lock from the door was ripped off, completely insecure place, location is awful, a lot of sketchy people around the premises.

Fair price and good staff

There were young men hanging around everywhere. Loud music pulsating through the parking lot from open car doors. Scantily dressed women in the parking lot. Definitely not a place to take your family/children. Even though the parking lot was well lit up, there was no security or control of the situation whatsoever. I did not feel safe. I will not stayu at this franchise anywhere again.

The hotel itself was fine. Room was clean but we did not feel safe staying. There were homeless people wandering the parking lot and a crazy woman driving erratically in the parking lot honking her horn, parking her car poorly for a second and then continued to drive around. It also seemed like drug deals were going on there. We didn't end up staying. Very unsafe location.

Pésimo hotel, había garrapatas en el cuarto. Camas llenas de cabello y muy sucio. Huele mal. La zona muy peligrosa

I loved that our room was right by the pool and office where the coffee was and we were able to park right outside our door in a handicapped parking spot it was super helpful for my dad with stage 4 cancer that can’t walk very far. The room was clean comfortable and quiet with a ton of good places really close by. All the rooms were non smoking and I don’t smoke but all of the bedding had burn holes in it. It didn’t affect my stay in anyway but just kinda bothered me.

We had no WiFi connection in our room so our TV did mot work and our phone was also broken so we stayed 5 nights with no phone and no TV. I informed the front desk on day 2 and day 3 but no oneever came to fix either. I have a bad back and did not want to walk to the office again, since the phone doesnt work I remaimed in the room with no phone or TV. Ther oom is mice, clean and comfortable however its very frustrating to have no access to the phone or TV and pay full price. I hope something will bedone to compensate us for the inconvience.

We asked for a refund, because we didn’t feel secure and went to a different hotel.

Everything

Nothing it was a horrible hotel and the staff will treat you poorly with a vengeance if you even bother to make any complaint I didn’t like the constant harassment of homeless people in the hotel parking lot and around the building

Average Stat

There was cockroaches EVERYWHERE.

When I left I was approached by a prostitute/sex worker/drug deal upon arrival. The door security lock was hard to engage and didn’t feel secure I didn’t sleep much neither did my father because he had safety concerns. Opted to not stay the remainder of the days we needed to be in Tucson at this facility

Hot tub was cold. Street people hang out front. Coffee maker didn't work. Room was clean

The floor wasn't very clean, needed to mopped.

Homeless people hanging out around the outside of the property gates.

The room was really nice. We stayed for two weeks and overall it was really nice never got bothered by anyone or anything crazy it was a great stay..

The bathtub was old and had rust or old blood near the drain, the sink was too high for my son and wife they both had to use a chair to kneel on to wash up, also homeless were roaming around all night!

Front desk cancelled my reservation because I’m a single female and it was a dangerous area with doors to exterior. He was nice about cancelling and refunding me.

Front desk cancelled my reservation because I’m a single female and it was a dangerous area with doors to exterior. He was nice about cancelling and refunding me.

Dirty room, bed sheets and towels need to be replaced. Cheap, bit it doesn’t worth the price.

Dirty room, bed sheets and towels need to be replaced. Cheap, bit it doesn’t worth the price.

good condition, courteous staff. The neighborhood was scary. lots of roughneck people.

good condition, courteous staff. The neighborhood was scary. lots of roughneck people.

The room was clean, the bed was adequately comfortable, It was what I expected for the price point.

The room was clean, the bed was adequately comfortable, It was what I expected for the price point.

coffee in the morning was good the tub was stained the room smelled bad the blow dryer did not work and the bed was uncomfortable.

At check in, the front desk clerk asked for a card for a deposit, I handed it to him even though there was a card reader. He took my card information and gave me a key, I was not charged anything for a deposit nor was I refunded. One week later I get a fraud alert from my bank. I have not used this credit in months, because I wasn’t charged anything, I have to believe he stole my credit number. How ever the room was clean but the shower drain was clogged

At check in, the front desk clerk asked for a card for a deposit, I handed it to him even though there was a card reader. He took my card information and gave me a key, I was not charged anything for a deposit nor was I refunded. One week later I get a fraud alert from my bank. I have not used this credit in months, because I wasn’t charged anything, I have to believe he stole my credit number. How ever the room was clean but the shower drain was clogged

Great room..

Great room..

Parking lot had unhoused people hanging out, stains on the sheets, sticky floors, other guests screaming all night. I did not feel safe there.

Parking lot had unhoused people hanging out, stains on the sheets, sticky floors, other guests screaming all night. I did not feel safe there.

The only downfall? THIS IS THE 5TH CONTACT FROM THIS HOTEL REGARDING A REVIEW, AFTER I LEFT ONE!!! ANNOYING, MUCH?

The only downfall? THIS IS THE 5TH CONTACT FROM THIS HOTEL REGARDING A REVIEW, AFTER I LEFT ONE!!! ANNOYING, MUCH?

This place is a dump. The bed was terrible, the shower floor had old black stains in it, the bed spread had stains on it, and the location was horrible. There were many many homeless people. In fact when I woke up in the morning to go out the door, there was a homeless person sleeping on my porch. I just packed up and left. It was very sad and disgusting.

This place is a dump. The bed was terrible, the shower floor had old black stains in it, the bed spread had stains on it, and the location was horrible. There were many many homeless people. In fact when I woke up in the morning to go out the door, there was a homeless person sleeping on my porch. I just packed up and left. It was very sad and disgusting.

Room was ok, had to ask for towels twice. Grounds were very dirty, homeless person sleeping in stairway. Water tasted bad. Bed was comfortable.

Room was ok, had to ask for towels twice. Grounds were very dirty, homeless person sleeping in stairway. Water tasted bad. Bed was comfortable.

Not bad

Not bad

Everything was great, but the neighborhood is a little rough.

Everything was great, but the neighborhood is a little rough.

Quite, big space, microwave and refrigerator, refresh air

Quite, big space, microwave and refrigerator, refresh air

Roof is leaking water

Roof is leaking water

For $90 it was a good room. Seemed pretty clean but a little old. Staff was very nice. The only issue is the homeless folks around the hotel but i feel that is a city of tucson issue that needs to get cleaned up

For $90 it was a good room. Seemed pretty clean but a little old. Staff was very nice. The only issue is the homeless folks around the hotel but i feel that is a city of tucson issue that needs to get cleaned up

The last few days of my stay became a nightmare. I’m has staying at this location for close to a month. I had 2 different rooms the first room was better than the second one nice TV’s for any downtime I had but the mold in the bathrooms in both rooms, the internet not working in my second room at all I mentioned that to the desk clerk and he just looked at me stupid. If you like Prostitutes and drugs this is the motel to party at I guess. Do not stay here!!!

The last few days of my stay became a nightmare. I’m has staying at this location for close to a month. I had 2 different rooms the first room was better than the second one nice TV’s for any downtime I had but the mold in the bathrooms in both rooms, the internet not working in my second room at all I mentioned that to the desk clerk and he just looked at me stupid. If you like Prostitutes and drugs this is the motel to party at I guess. Do not stay here!!!

Room ok, parking kinda tight. There were many sketchy people roaming close by at the parking and on the street.

Room ok, parking kinda tight. There were many sketchy people roaming close by at the parking and on the street.

Great team if ppl that work great together. You can tell the team that cleans the rooms really take pride in their job. The rooms are freshly remodeled and even have a clean smell to them. The beds are so comfortable, almost to the point of being dangerous because you dont want to get up and get ready for the day.

Great team if ppl that work great together. You can tell the team that cleans the rooms really take pride in their job. The rooms are freshly remodeled and even have a clean smell to them. The beds are so comfortable, almost to the point of being dangerous because you dont want to get up and get ready for the day.

Where to start. The holes in the blankets? The constantly running toilet? The broken shower? Being told that my other option was to checkout and get a refund?

Where to start. The holes in the blankets? The constantly running toilet? The broken shower? Being told that my other option was to checkout and get a refund?

Bad location. No toilet paper.

Bad location. No toilet paper.

What truly needs to be done is a complete rehiring of staff and retraining so everybody is on the same page regarding rules regulations and policies I was a victim of a double standard issue that then cause me to question and ask politely but the front desk agent felt I was being aggressive and harassing but even after I was told I would not be on DNR list I have been placed on the DNR this place should burn down

What truly needs to be done is a complete rehiring of staff and retraining so everybody is on the same page regarding rules regulations and policies I was a victim of a double standard issue that then cause me to question and ask politely but the front desk agent felt I was being aggressive and harassing but even after I was told I would not be on DNR list I have been placed on the DNR this place should burn down

The staff here are very nice. The housekeeping department are some of the hardest working ladies i have come across in quite some time. You can tell they take pride in their work with how clean the rooms are. The maintenance crew also put in a lot of hard work behind the scenes at keeping this place looking presentable.

The staff here are very nice. The housekeeping department are some of the hardest working ladies i have come across in quite some time. You can tell they take pride in their work with how clean the rooms are. The maintenance crew also put in a lot of hard work behind the scenes at keeping this place looking presentable.

Hi! This place is a mess. 9 people in cars they will put you on the 2nd floor like cattle. They don’t care at all about anyone else. Google it. It’s fine.

Hi! This place is a mess. 9 people in cars they will put you on the 2nd floor like cattle. They don’t care at all about anyone else. Google it. It’s fine.

No bug's front desk staff was great,huge clean room.

No bug's front desk staff was great,huge clean room.

Lots of drug use is the area. Vagrants everywhere harrassing for money and cigarettes

Lots of drug use is the area. Vagrants everywhere harrassing for money and cigarettes

Room was clean, and quiet. The best stay for the cost bar none. Especially under such a short warning.

Room was clean, and quiet. The best stay for the cost bar none. Especially under such a short warning.

Room was good value, parking was not good had to park on the street

Room was good value, parking was not good had to park on the street

Clean

Clean

Homeless People

Homeless People

There were junkies smoking pills im every corner ofnthe premesis. Tried to kick us out for having a clogged toilet and tried charging restoration fee for a cover for drain and we told front deska bout it.the drain

There were junkies smoking pills im every corner ofnthe premesis. Tried to kick us out for having a clogged toilet and tried charging restoration fee for a cover for drain and we told front deska bout it.the drain

Cockroaches in the room the size of half dollars including smaller ones. I contacted the front desk. She refused to switch my room and said there’s more cockroaches in another room so I switch my room but she would get a dustpan come up to my room and get them out for me. I couldn’t believe this. It was late and I had to work early in the morning, so I proceeded to shake down the bed to make sure there’s nothing in it to find dirty, crusty blankets. I made sure they weren’t just stains. They were crusty and then proceeded to look even deeper into the room, the drawers had marijuana paraphernalia, as well as trash in them. The floors had the past guests, hair, ties, and garbage, which means they weren’t vacuumed I contacted the manager the next day who is even more rude than the receptionist the night before she would not give me her name and became very argumentative and aggressive towards me before she hung up never ever again. Super disgusted and disappointed.

Cockroaches in the room the size of half dollars including smaller ones. I contacted the front desk. She refused to switch my room and said there’s more cockroaches in another room so I switch my room but she would get a dustpan come up to my room and get them out for me. I couldn’t believe this. It was late and I had to work early in the morning, so I proceeded to shake down the bed to make sure there’s nothing in it to find dirty, crusty blankets. I made sure they weren’t just stains. They were crusty and then proceeded to look even deeper into the room, the drawers had marijuana paraphernalia, as well as trash in them. The floors had the past guests, hair, ties, and garbage, which means they weren’t vacuumed I contacted the manager the next day who is even more rude than the receptionist the night before she would not give me her name and became very argumentative and aggressive towards me before she hung up never ever again. Super disgusted and disappointed.

Rooms were clean and had a good amount of space.

Rooms were clean and had a good amount of space.

Stayed here overnight while seeing a concert at the college- easy checkin, nice and clean, good shower, what else do you need for an overnight stay?

Stayed here overnight while seeing a concert at the college- easy checkin, nice and clean, good shower, what else do you need for an overnight stay?

.

.

The hotel was very dirty, rust in the tub, wall and ceiling falling down, shower head was zip tied on. There were also roaches in our room. Will never stay there again.

The hotel was very dirty, rust in the tub, wall and ceiling falling down, shower head was zip tied on. There were also roaches in our room. Will never stay there again.

Property is an absolute dump. Homeless everywhere. Rummaging through trash cans on property! Website pictures are not an accurate representation. This hotel should not be more than $30/night.

Property is an absolute dump. Homeless everywhere. Rummaging through trash cans on property! Website pictures are not an accurate representation. This hotel should not be more than $30/night.

Totally unsafe location within the property and outside. Checked out days early but was charged the full amount.

Totally unsafe location within the property and outside. Checked out days early but was charged the full amount.

Lots of homeless hang around near the hotel and across street

Lots of homeless hang around near the hotel and across street

Parking was easy however a lot of homeless in and around parking area. Rooms were

Parking was easy however a lot of homeless in and around parking area. Rooms were

Front desk was extremely nice and helpful. Rooms are not horrible, they have an updated furniture but flooring was already getting damaged and warping. The exterior was horrible. There were homeless people sleeping outside the rooms on the bottom floor. When I arrived at night there were a ton of homeless hanging out by the exit of the hotel. Overall price was two hundred dollars per night which for the quality I feel was extremely high. I’ve stayed at motel 6 for cheaper and probably nicer grounds.

Front desk was extremely nice and helpful. Rooms are not horrible, they have an updated furniture but flooring was already getting damaged and warping. The exterior was horrible. There were homeless people sleeping outside the rooms on the bottom floor. When I arrived at night there were a ton of homeless hanging out by the exit of the hotel. Overall price was two hundred dollars per night which for the quality I feel was extremely high. I’ve stayed at motel 6 for cheaper and probably nicer grounds.

Rough neighborhood

Rough neighborhood

Great staff

Great staff

Hotel is fine but location is terrible, Addicts and homeless everywhere

Hotel is fine but location is terrible, Addicts and homeless everywhere

The staff gives good customer service and the room was clean and comfortable.

The staff gives good customer service and the room was clean and comfortable.

This place is not in a good part of town and bares little resemblance to the photos on this site. Had accurate photos been used, I would have been ready for the drug addicts and prostitutes loitering in the parking lot, bed sheets and blankets with burn holes in them, and a stained bathroom that looks like someone gutted a large fish in the bathtub.

This place is not in a good part of town and bares little resemblance to the photos on this site. Had accurate photos been used, I would have been ready for the drug addicts and prostitutes loitering in the parking lot, bed sheets and blankets with burn holes in them, and a stained bathroom that looks like someone gutted a large fish in the bathtub.

I was charged 170 when I didn’t even go to the room reserved I was unable to cancel aswell

I was charged 170 when I didn’t even go to the room reserved I was unable to cancel aswell

Very run down. The carpet was very dirty.

Very run down. The carpet was very dirty.

Needs more friendly staff but over all it's been a good experience.

Needs more friendly staff but over all it's been a good experience.

Good clean hotel for a decent price in the center of town yet near the freeway

Good clean hotel for a decent price in the center of town yet near the freeway

If your staying at red roof inn do not stay at the one in town formally flamingo it makes the rest of red roof look bad . There’s slot of homeless out side lots of shady people there and it smelled of fentanyl all around area there

If your staying at red roof inn do not stay at the one in town formally flamingo it makes the rest of red roof look bad . There’s slot of homeless out side lots of shady people there and it smelled of fentanyl all around area there

The hotel is definitely not as it appears in photos, the room smells old and as if people have smoked in them, towels are black stained, and then the area around the hotel is unsafe, many homeless or drug addicts looming around the area...I would not recommend this place to anyone!!

The hotel is definitely not as it appears in photos, the room smells old and as if people have smoked in them, towels are black stained, and then the area around the hotel is unsafe, many homeless or drug addicts looming around the area...I would not recommend this place to anyone!!

There's nothing unique to say about the location and the owner/staff are booked impressive I have no sense of customer service or care

There's nothing unique to say about the location and the owner/staff are booked impressive I have no sense of customer service or care

Worst hotel stay! The comforters, sheets, pillows, and towels were dingy and dirty! The bathroom floor was filthy as well as the shower and tub. Even after requesting a room change, the alternative was no better. We had to drive down to the local Walmart to buy Clorox wipes. Lysol, bed sheets, blankets, pillow cases and shower slippers. This hotel has a lot of homeless traffic, and what seemed like illegal activity.

Worst hotel stay! The comforters, sheets, pillows, and towels were dingy and dirty! The bathroom floor was filthy as well as the shower and tub. Even after requesting a room change, the alternative was no better. We had to drive down to the local Walmart to buy Clorox wipes. Lysol, bed sheets, blankets, pillow cases and shower slippers. This hotel has a lot of homeless traffic, and what seemed like illegal activity.

My door card stopped working everyday. So I had to go back and have it reprogrammed everyday. They never checked my ID to see if I was who i said i am. They just gave me the card with whatever room i said i was in. Mold in the bathrooms. I will never come back.

My door card stopped working everyday. So I had to go back and have it reprogrammed everyday. They never checked my ID to see if I was who i said i am. They just gave me the card with whatever room i said i was in. Mold in the bathrooms. I will never come back.

The property was upscale for its location, the pictures hide the truth, the Pool was a kids' pool but twice the size, very small and looked unkept or maintained, the staff was very short, and rude, the room was ok but the price was pushing it for the locaton and what they provided

The property was upscale for its location, the pictures hide the truth, the Pool was a kids' pool but twice the size, very small and looked unkept or maintained, the staff was very short, and rude, the room was ok but the price was pushing it for the locaton and what they provided

The room was

The room was

Convince

Convince

The parking lot was full of people who were not staying at hotel. The area felt unsafe. People were playing loud music from their cars all night in the parking lot.

The parking lot was full of people who were not staying at hotel. The area felt unsafe. People were playing loud music from their cars all night in the parking lot.

Great!

Great!

The other guests were loud and swimming at 3 am. Hard to fall asleep bed was uncomfortable. The hotel room smells like smoke when we got there. The staff were not friendly and the surrounding areA was taken over by people on drugs.i will never go on that side of town

The other guests were loud and swimming at 3 am. Hard to fall asleep bed was uncomfortable. The hotel room smells like smoke when we got there. The staff were not friendly and the surrounding areA was taken over by people on drugs.i will never go on that side of town

Filthy hotel, only suitable for college frat parties. Unsafe unsavoury characters around the hotel hotel staff argumentative and unwilling to listen to any feedback. They are fine with loud partying at the motel and seem to like that better than making sure their guests are comfortable. Giant party right above our heads all three nights we stayed there. We were told that was our fault for picking a motel or that this was OK because it was the weekend. it appears the hotel rents out perhaps for this purpose to these individuals. This is not a motel for families to stay at period.

Filthy hotel, only suitable for college frat parties. Unsafe unsavoury characters around the hotel hotel staff argumentative and unwilling to listen to any feedback. They are fine with loud partying at the motel and seem to like that better than making sure their guests are comfortable. Giant party right above our heads all three nights we stayed there. We were told that was our fault for picking a motel or that this was OK because it was the weekend. it appears the hotel rents out perhaps for this purpose to these individuals. This is not a motel for families to stay at period.

The exterior was run down

The exterior was run down

Family said it was basic but ok.

Family said it was basic but ok.

Messy, homeless everywhere rude staff, keys kept failing

Messy, homeless everywhere rude staff, keys kept failing

The room was extremely clean. But there were a lot of traffic at night.

The room was extremely clean. But there were a lot of traffic at night.

Exactly what you should expect from a $60 a night motel.

Exactly what you should expect from a $60 a night motel.

Nothing

Nothing

Not the best neighborhood

Not the best neighborhood

A lot around here I stayed again

A lot around here I stayed again

Great people great time

Great people great time

Limited parking

Limited parking

Enjoyable

Enjoyable

Everything was great

I enjoyed my stay!

The comfortable beds

The comfortable beds!

Lots of vagrants there. Poorly marked staircases to find how to get to the 2nd floor. Not as good as the Red Roof in near Mariana.

Estacionamiento un poco descuidado

The lady when i checked out was really rude to me & unprofessional

Good location and staff was very helpful

good reputable hotel, some weird people staying but what can you accept.

They didn't allow me to stay at the hotel

The room was dirty the blankets had cigarette holes and the shower was very dirty and the floor to it looked like someone had thrown up in the shower and I asked to have it cleaned and front desk told me they could bring me cleaning supplies and I could clean it on my own I needed up cleaning the shower

The room was dirty. The comforter looked like someone jumped on the bed black shoe prints as well as rips. Sink was filthy. Toilet had been pooped in and had skid marks all over it. Property is 1 star and that’s being nice. We didn’t stay, because of how gross it was!

Comfortable and clean. Large, updated room with the exception of the bathtub/shower. Water was warm not hot, shower was barely comfortable. Shower water pressure was low. All else was fine; would stay again if traveling to that area.

Had the rudest and coldest person check me in. No conversation or talk about the property or my room. The place was dirty. My room smells like smoking and cigarettes! I had homeless pounding on my bathroom window at 3am. Paper thin walls and can hear everything! Holes in my towels

Didn’t like? Floor was dirty when my husband was barefooted, towels are olds , stated free breakfast and there was no breakfast ..

I enjoyed it i loved it

Fantastic all around

I booked for three days, but on the evening of the second day the Internet went out. I was absolutely counting on that to coordinate a series of medical procedures and they said it would be fixed by morning. It was not fixed. I got back to my room in late morning after a med visit, still no Internet and so I checked out to look for another hotel. It was after the 1100 checkout time (about 1200) and they wouldn't refund my money. They claimed the Internet was up and running, but it was not. The rooms were clean, but the property (stairwells, parking lot, sidewalks, etc) were filthy with trash, discarded food items and so on. Also, irritating as hell, they have a little coffee bar in the lobby but the lobby is locked up until 0800 or so. If you have business in town, you'd better scout for a Starbucks because the hotel coffee isn't available early enough.

It wasn’t a bad stay or anything but the pictures just made it look nicer than it was in person. Stains on the bedcover and towels. Lots of homeless hanging around so probably wouldn’t book here again. Staff was nice though.

Laid out nicely so we could park in front of our rooms and not have to carry our pets far. Had a very nice looking little pool area but it wasn’t swimming weather. No cream for the coffee.

Didn’t receive my deposit back was told it would show in my account and unable to help with the deposit

Overall, very happy with the experience, there was lots of hair on clean towels. That is my only complaint.

The room was great and comfortable nice and warm to our liking. Thank you

Just over all bad run down did not feel safe

hope they could ipen swimming pool or sauna

I have never had a problem with the condition of the rooms before, but my boyfriend cut his arm on broken shards of glass in the bed. There was dried blood on the floor and curtains. And there was busted glass outside the door. I told the manager and he blew it off

Booked with Expedia which was simple and affordable I get to the red roof inn and was told they didn’t have my room that I had booked 7 days prior and he said he couldn’t help me at all and he couldn’t have cared less. It’s a sketchy area with homeless camps

The lack of employees may explain the desk clerks poor disposition

Place was awesome I’d recommend it

Everything was great except when we went for dinner, 3 of the entrees we ordered were not available. We wanted steak, prime rib & filets and appetizers were not available. Your menu should be revised.

The hotel is old and very run down.

Nice, hospitable accommodations

The Hot tub was barely Luke warm and no water jets

Was a great trip had absolutely fun. The TV didn’t have Wi-Fi though only cable.

Two towels per room since it was a room with two beds. When asked for two additional towels, the girl in the front said “no.” My daughter called and threatened to leave a bad review, then the girl said we could pick only one towel.

Seemed like weirdos around the property

Clean room, clean sheets, professional staff, close to U of A, walk to 4th St, easy access to I10

This was one of a number of multiple day business trips where I have chosen to stay here. The bed is very comfortable. On this stay the property had many empty rooms so it was nice and quiet. The surrounding area is a bit seedy, and food options within walking distance are quite limited. My only criticism of the room is that the bathtub/shower was a bit funky.

There was no coffee due to the coffee pot was broken, not sure if we had hot water as i took a shower and it was cold, told the front desk and they said boiler was out, there was a lot of homeless sleeping around the rooms that were empty, didnt feel all that safe, tv would shut off every couple hours would have to turn it back on.

The staff was most helpful and then room clean and nice. Excellent experience

The gentleman that attended me was nice and accommodating I had an accident and was unable to go up stairs and he was able to get me a downstairs unit very pleasant

No hot water and low pressure.

It was neat and easy.

I did not make it to the hotel I had it with insurance and still got charged.. I text the hotel and told them I wasnt making it I had an accident. Still got charged... oh well will just do my own bookings

Overall a quick stay and a well kept place for what this place is. The property is well lit and I felt safe at night. It’s close to campus and restaurants.

The only issue was that the pool was very cloudy and that discouraged us from using it because we were unsure how often it was cleaned and maintained. It Would have been nice to use the pool the weather was 98 degrees. Other than that it was a nice stay. Convenient for us.

Good price for what you get. Hard beds

There are a lot of homeless in the immediate area.

Upon trying to check into Red Roof Inn we were told they would not be able to accommodate us and a room would be saved for us at a Motel 6 near the airport. Arriving at the Motel 6, the front desk staff was very kind, but the room was very unkept, the sheets and towels were dirty with stains, and some of the furniture was missing pieces. It’s clear there was a renovation underway, and the 2 star rating was evident.

the place is surface nice, but cracks in walls shower head falling off, refrigerator seal broken etc. The smell of 'cleaner' was nauseating and overpowering.

Seedy neighborhood and other patrons seemed to be homeless. Room was renovated and ok. Bathtub needs to be changed out.

Nice stay thank you!

Get what ya get when you need a room for family weekend at UOfA last

Enjoyable stay….once check in was over!

It just was not at all what we expected or what we signed up for

It could have been better if we'd stay here before and our concerns with the bathrooms and since we got no room there were 13 flies in our bathroom and we told him about it it made seen it went and got the maintenance guy anytime I go up front to tell him I went a different room and they told me to go back to my room there's no flies there but you wouldn't tell me how they got rid of them they said that spray well you know what they did they open up the bathroom door and let him into the bedroom and therefore there is no more flies, therefore we had no more floods in the bathroom for sure but they were in the bedroom and we had to kill them all ourself and pick them up with their fingers because we hadnoo broom available in the bathroom

The rooms aren't bad but the sewer roaches are i killed at least 12 of them they come.in thru the bathroom deains and?

This property is infested with seeer roaches crawling

The property is an older building but the interi9rs have been renevater looks better ilon the outside it just needs paint the area around the hotell

The room was smelly and the neighbors were noisy. Even somebody knocked on my door at night.

Good

Thanks

Was an quiet stay for us. We enjoyed the comfortness.

This is one of the best bang for your bucks in Tucson. Great location near downtown and the UofA and pet friendly is a bonus. The rooms are very clean with big, newer TV’s. The people who work at the front reception in the lobby aare always very friendly as well. Coffee is always free and fresh. Highly recommended.

Slept fine in my room, will stay again.Had no issues.

After arriving to my room and opening the door, I was hit by a very foul smell. I assumed it was because pets are welcome. Then, I noticed a random pair of gloves on the desk nobody cared to pick up. The bathroom door was opened and I walked into the bathroom to realize there was urine in the toilet sitting there for who knows for how long since the smell in the room was so strong. I went back to the front desk to explain the situation and request a change of room. The man who assisted me only worded an annoyed yes but never apologized or offer any further assistance. The new room seem “cleaner” but there was not hand soap in the bathroom, the TV could never connect to the Wi-Fi and the hand towels where nicely folded but never washed (there were dirty hand prints on them). By this point it was too late to find another place so I just stayed and “slept” intermittently due to the uncleanness of the place and the guests on both rooms next to mine yelling during the night and their children running around on the corridor outside my room. I would never stay in this place again. I understand this is a budget hotel but it’s insulting they treat their guests this way.

Close to University.

The room was clean and big. Parking was easy and the staff were friendly.

The surrounding area was filled with homeless and people doing drugs. The drain in tub did not drain. Wouldn't give more than 2 towels without returning two towels. In general a very old property in not a great location. I've stayed at Red Roof before but none that made me feel this unsafe.