Hampton Inn Greenville/Travelers Rest

Staff very helpful. Breakfast was awesome. Smell of cleaning fluid in room was a little strong.

Cigarette smell everywhere. Nasty smell

Exceptional

Great place to stay people are very generous

Air conditioner was perfect. The staff were very friendly. Breakfast was a 4-10. We had premade egg omelet with cheese that were over cooked and rubbery. The hash browns were delicious though. There was a waffle maker station and oatmeal station. Yogurt and fruit. The room was nice. But Water pressure was terrible. The upgrades to the rooms were noted though. There was a bidet in the bathroom. A Bluetooth speaker connected to the bathroom mirror with clock. Pretty cool. The lamps didn't give too much lighting for getting ready at night. There was a terrible cleaning agent type odor as soon as you got off the 3rd floor elevator. And was there all 3 days. There was an outside pool, we weren't able to use due to rain. Overall 3 out 5 stars. I would stay there again, but probably won't be my first choice.

Superb

Exceptional

The toilet The luggage cart

The toilet The luggage cart

My family enjoyed our stay here. You can easily tell it's a newer updated hotel with the room design as well as the toilet lol

Exceptional

Communication was superb, Andrew sent me several texts to see how my stays are going. He made me feel very special. Location was good; not too far from Swamp Rabbit trail, and coffee shops, restaurants and other retail stores are near by. Fairly quiet at night and we got a good sleep. Bathroom can be updated. There are noticeable stains on the corner, and air bent over shower defiantly need attention . Also, I felt the room door was too thin; I could hear people walking by and shutting the doors. Fortunately no loud customers at the time we started.

Communication was superb, Andrew sent me several texts to see how my stays are going. He made me feel very special. Location was good; not too far from Swamp Rabbit trail, and coffee shops, restaurants and other retail stores are near by. Fairly quiet at night and we got a good sleep. Bathroom can be updated. There are noticeable stains on the corner, and air bent over shower defiantly need attention . Also, I felt the room door was too thin; I could hear people walking by and shutting the doors. Fortunately no loud customers at the time we started.

The property was clean and comfortable. The staff we interacted with was great. Both Jessica and Andrew were extremely pleasant, welcoming and attentive. Nothing comes to mind

The property was clean and comfortable. The staff we interacted with was great. Both Jessica and Andrew were extremely pleasant, welcoming and attentive. Nothing comes to mind

Breakfast was not the best but filling. It is the best in the area,

Very welcoming staff. Easy to locate, plenty of parking, Close to walking trail and walkable to to downtown restaurants and shops. Hotel is very clean and well maintained. Rooms were clean, spacious and comfortable. Bathrooms spotless, and even had a bidet. Breakfast the first day was somewhat disappointing, eggs were cold and very little left, no bagels left or not replenished etc but the subsequent two mornings were very good. Only thing was the first morning breakfast experience was disappointing and this was about an hour before it closed.

Very welcoming staff. Easy to locate, plenty of parking, Close to walking trail and walkable to to downtown restaurants and shops. Hotel is very clean and well maintained. Rooms were clean, spacious and comfortable. Bathrooms spotless, and even had a bidet. Breakfast the first day was somewhat disappointing, eggs were cold and very little left, no bagels left or not replenished etc but the subsequent two mornings were very good. Only thing was the first morning breakfast experience was disappointing and this was about an hour before it closed.

Excellent room, bathroom great, very clean

Location

Location

Great Place

Exceptional

I was impressed with the accommodations and quality of amenities. I will certainly utilize the Hilton Hampton Inn hotels in the future.

I didn’t eat the breakfast so can’t comment on that. I have stayed here a few times and would definitely stay here again.

Yes

Passable

Exceptional

The place was really good and for what we needed it for, but the pillows were so small like micro pillows on a king size bed. And when we went down for breakfast at 9 o’clock, a lot of the stuff was empty when it’s supposed to be till 10.

Staff was kind but the lack of water pressure and the struggle with the cooling of the room was disappointing.

Room was very comfortable.

Room was very comfortable.

Professional courteous front desk staff

Professional courteous front desk staff

Very clean and well kept!

Very clean and well kept!

Nice staff. Great breakfast

Nice staff. Great breakfast

comfortable bed, spacious room - Wish the remote for the japanese toilet seat worked...

comfortable bed, spacious room - Wish the remote for the japanese toilet seat worked...

Good

Good

Bidet toilet didn’t work due to GCFI outlet broken. Lamp shades were smashed and broken and just barely hanging on on one side of bed. There was a huge grouping of cords/wires where the phone was. Definitely not what I would expect when paying $260/night.

This Hampton Inn location was in close proximity to Table Rock which was my destination for hiking. This Hampton Inn location is in serious need of a facelift. The hotel looks worn down from years of use and they really should put some money back into the aesthetics. The cleanliness could have been better, but it was marginally acceptable. Other than at checkin, the staff were no so friendly. They also charged some sort of Marketing Fee to the reservation, so it was roughly $5 more than I signed up for on Booking.com. Not thrilled about it but was ready to get out of there. Breakfast was ok, but no protein (bacon, sausage) served with the eggs…

Good Refrigerator Broken should have back ups on site that hotelnataff could just plug in then let maintenance look at it later

Our room was below average. There was a peanut M&M on the floor, along with other debris, showing that the room hadn't been properly cleaned. Two of the towels in the bathroom had yellow stains. The desk chair had two different colored stains on it. Despite offering a free breakfast, we opted to go to a restaurant and pay for a meal. With the place being nasty, we weren't about to eat their food. I know a Hampton Inn isn't a five star resort, but I was very disappointed. We usually stay in downtown Greenville, but this was closer to our destination. Next time, we'll make the drive from downtown and one of the nicer hotels.

Our room was below average. There was a peanut M&M on the floor, along with other debris, showing that the room hadn't been properly cleaned. Two of the towels in the bathroom had yellow stains. The desk chair had two different colored stains on it. Despite offering a free breakfast, we opted to go to a restaurant and pay for a meal. With the place being nasty, we weren't about to eat their food. I know a Hampton Inn isn't a five star resort, but I was very disappointed. We usually stay in downtown Greenville, but this was closer to our destination. Next time, we'll make the drive from downtown and one of the nicer hotels.

TV and phone in room did not work all week. Reported on Monday.

TV and phone in room did not work all week. Reported on Monday.

Stay 2/3 times per year…Father graduated from Furman and likes to go visit

Stay 2/3 times per year…Father graduated from Furman and likes to go visit

Great place to stay. People were wonderful and the heated toilet seat was a surprise. The only reason I didn't give a 5 star ... The breakfast was just mediocre.

Great place to stay. People were wonderful and the heated toilet seat was a surprise. The only reason I didn't give a 5 star ... The breakfast was just mediocre.

Pleasant

Clean, friendly staff, felt safe

Clean, friendly staff, felt safe

Clean. Goid location for us

Clean. Goid location for us

Location to Travelers Rest town Not clean. Carpets needed to be vacuumed in hallways and stairways were just not clean. Hotel needs renovation that could be solved with new paint

Location to Travelers Rest town Not clean. Carpets needed to be vacuumed in hallways and stairways were just not clean. Hotel needs renovation that could be solved with new paint

Superb

Nice location next to swamp rabbit trail. Clean and tidy

Nice location next to swamp rabbit trail. Clean and tidy

The young lady at the front desk was an absolute professional. Very courteous and helpful. The room card machine broke and she handled it like a true professional. Awesome stay!!!!

The young lady at the front desk was an absolute professional. Very courteous and helpful. The room card machine broke and she handled it like a true professional. Awesome stay!!!!

Very good

Amenities could’ve been better. Water wasn’t offered and when asked the front desk stated a reason we didn’t understand and only offered water to one room but not the other? Odd interaction. Room windows and lights weren’t working, and some bathroom toiletries were not available in our room

Amenities could’ve been better. Water wasn’t offered and when asked the front desk stated a reason we didn’t understand and only offered water to one room but not the other? Odd interaction. Room windows and lights weren’t working, and some bathroom toiletries were not available in our room

I got very sick there. Had to go to ER. Was having chest pains

Friendly staff! Clean room! Comfortable beds.

Friendly staff! Clean room! Comfortable beds.

It's in Travelers Rest The front desk staff and the experience of checking in was horrible. We had a fully pre-paid booking but the front desk staff would not let us check in because she didn't like the rate we had thru the pre-booking. So she made us cancel both room reservations and pay a new higher nightly rate. She then wouldn't give us the adjoining rooms we previously selected during pre-booking and placed us in separate floors.

It's in Travelers Rest The front desk staff and the experience of checking in was horrible. We had a fully pre-paid booking but the front desk staff would not let us check in because she didn't like the rate we had thru the pre-booking. So she made us cancel both room reservations and pay a new higher nightly rate. She then wouldn't give us the adjoining rooms we previously selected during pre-booking and placed us in separate floors.

Rough night of sleep here. Walls are super thin, my sister said she could basically hear someone next door scratching their back. The gap underneath the door is quite large, and you can hear people coming and going closing their doors. The temperature control is difficult to maintain a steady temperature, I set it at 68 and the room would go from cold to hot throughout the night. We could never get comfortable with the fluctuations in temperature. Overall it was a clean hotel but I don’t think I will stay here again due to the lack of sleep we got.

Rough night of sleep here. Walls are super thin, my sister said she could basically hear someone next door scratching their back. The gap underneath the door is quite large, and you can hear people coming and going closing their doors. The temperature control is difficult to maintain a steady temperature, I set it at 68 and the room would go from cold to hot throughout the night. We could never get comfortable with the fluctuations in temperature. Overall it was a clean hotel but I don’t think I will stay here again due to the lack of sleep we got.

Clean

Ok

Ok

The power outlets in the room near the bed didn't work, so my cpap had to be plugged in across the room and stretched to the bed.The motorized blinds were broke! Thank God for the boozie toilet that had a seat warmer, automatic flip up seats though! That enhanced the value! The shower was extremely narrow, and the curtain was all bound up and looked like a blind maintenance guy installed it!

Clean room and friendly staff.

Clean room and friendly staff.

The room was clean and comfortable. The heated toilet was a bonus! The staff was very friendly.

I cannot say enough about our stay. Staff were fantastic and room/facitues were great. We will be returning!

I cannot say enough about our stay. Staff were fantastic and room/facitues were great. We will be returning!

clean

clean

The service was friendly

The service was friendly

Shower and bed Need trash cans

Clean room, breakfast could be better

Clean room, breakfast could be better

We are always so pleased with this hotel.

We are always so pleased with this hotel.

nothing

We biked on the trail which was located right across from the hotel which was great. The omelets were pretty good for breakfast and there was a decent variety of foods. Staff was super nice and accommodating!!!!

We biked on the trail which was located right across from the hotel which was great. The omelets were pretty good for breakfast and there was a decent variety of foods. Staff was super nice and accommodating!!!!

Bathroom needs some work. The room phone had a constantly blinking light. We had to move it. The toilet also had a constantly blinking light. We had to close the door.

Bathroom needs some work. The room phone had a constantly blinking light. We had to move it. The toilet also had a constantly blinking light. We had to close the door.

Great staff and awesome breakfast

Great staff and awesome breakfast

The front desk was very nice. The rooms have terrible lighting. There wasn’t even a light in the kitchen area. Dishes had to be done in the dark or with your phone flashlight. The bathroom light around the mirror wasn’t working. The carpet next to the bed had a huge stain on the carpet.

Location is great! Beds are very comfortable and breakfast was good. The staff are REALLY nice and very helpful. We had a light we couldn’t get to turn off in our room and hotel staff tried to help us figure it out but it didn’t help.

Fine overall. Booked for two rooms but room came with only one king. Hotel booked solid and saff offered a cot. Things happen.

Fine overall. Booked for two rooms but room came with only one king. Hotel booked solid and saff offered a cot. Things happen.

Clean, up to date accommodations, comfortable bed, early morning coffee a plus. Easy to get around, centrally located.

Clean, up to date accommodations, comfortable bed, early morning coffee a plus. Easy to get around, centrally located.

Cxvg

Cxvg

Fancy toilets

Fancy toilets

Staff was unable to check us in

Room was comfortable and updated. Breakfast was convenient and included a variety of choices. Friendly staff. Would definitely stay here again.

Room was comfortable and updated. Breakfast was convenient and included a variety of choices. Friendly staff. Would definitely stay here again.

Very nice hotel. Great location. I will be back.

Very nice hotel. Great location. I will be back.

Damp musty smell TV not working The value continues to go up

New hotel right next to swamp rabbit trail. Great staff and clean rooms.

New hotel right next to swamp rabbit trail. Great staff and clean rooms.

Staff, although polite, failed to correct two issues I identified to them the day I arrived. 1. The black out blind would not roll up so I got no natural light in the room. 2. The desk lamp has no bulb in it. I immediately requested that both issues please be corrected and was told twice they would be immediately corrected. I checked in on Friday and checked out on Monday. Upon check out neither issue has been corrected. Very disappointed. I expect more from Hampton

The breakfast was wonderful, the bed was comfortable. I loved having the shampoo and conditioner. The only bad thing was I was excited to use the pool oin the morning before all the kids came, and before I had to leave for my Uncles visit in nursing home. The pool didnt open until 10am. It was 90 degrees all weekend and it would have been nice to exercise in the pool at 8am. I asked at the desk and was told it would open at 10. In my opinion it should open earlier.

The breakfast was wonderful, the bed was comfortable. I loved having the shampoo and conditioner. The only bad thing was I was excited to use the pool oin the morning before all the kids came, and before I had to leave for my Uncles visit in nursing home. The pool didnt open until 10am. It was 90 degrees all weekend and it would have been nice to exercise in the pool at 8am. I asked at the desk and was told it would open at 10. In my opinion it should open earlier.

The faucet for the sink is ridiculously close to the edge of the sink. You cannot put your hands under the water that is coming out. Also, the shade in the room could not be raised because it doesn't work, so the room was dark all the time. My room was not available when I arrived at 2:45 pm.

The faucet for the sink is ridiculously close to the edge of the sink. You cannot put your hands under the water that is coming out. Also, the shade in the room could not be raised because it doesn't work, so the room was dark all the time. My room was not available when I arrived at 2:45 pm.

My favorite hotel in Traveler’s Rest. As a Furman Alum, I’ll be back.

My favorite hotel in Traveler’s Rest. As a Furman Alum, I’ll be back.

Very comfortable suite. Service was excellent.

Very comfortable suite. Service was excellent.

Nice clean room!

Nice clean room!

Everything was great and staff was very nice.

Everything was great and staff was very nice.

The perfect location to jump on the Swamp Rabbit Trail and to explore Travelers Rest and Greenville. Also, a short walk to downtown Travelers Rest to restaurants and shops. Having a hot breakfast available to carb up before a ride was perfect. We'll definitely look to stay here again.

The perfect location to jump on the Swamp Rabbit Trail and to explore Travelers Rest and Greenville. Also, a short walk to downtown Travelers Rest to restaurants and shops. Having a hot breakfast available to carb up before a ride was perfect. We'll definitely look to stay here again.

Shower was horrible, little to no water pressure. Toilet had a remote? Tried to be upscale and failed miserably

Shower was horrible, little to no water pressure. Toilet had a remote? Tried to be upscale and failed miserably

The staff was attentive, nice and accommodating. The hotel appeared to have been recently refitted and the bedding and linens were fresh but the bathroom was not clean, the heated bidet was a huge turnoff, and the entire room had the mildewy, farm-y smell like an old abandoned barn. The pool was filthy and did not appear to touched once during our 4 day/3 night stay

The staff was attentive, nice and accommodating. The hotel appeared to have been recently refitted and the bedding and linens were fresh but the bathroom was not clean, the heated bidet was a huge turnoff, and the entire room had the mildewy, farm-y smell like an old abandoned barn. The pool was filthy and did not appear to touched once during our 4 day/3 night stay

The breakfasts were delicious, with choices for everyone and a four hour window in which to get it. That helped a lot as the trip really tired us out.

The breakfasts were delicious, with choices for everyone and a four hour window in which to get it. That helped a lot as the trip really tired us out.

Front desk person was great very nice!

Front desk person was great very nice!

Room and hotel was great and clean. But I booked a king and not 2 queens and because I booked through hotels com they wouldn't accommodate a change

Room and hotel was great and clean. But I booked a king and not 2 queens and because I booked through hotels com they wouldn't accommodate a change

The woman working at the front desk was very sweet, but when we got to our room after a long day and got settled, we realized that we had a slow flushing toilet. There was no one available to come plunge the toilet so I had to go downstairs myself and get a plunger to clear the Issue. Then the next morning, when we wanted to open our blinds, we realized that they were broken in the closed position so we were unable to get any natural light into our room. We were trying to get ourselves ready to leave and didn’t want maintenance coming in while we were getting dressed so just left it but I’m sure somebody knew ahead of time that the roller shade was broken. And lastly, when we went to get some ice, the vending machine was broken. Overall, just generally disappointing.

The woman working at the front desk was very sweet, but when we got to our room after a long day and got settled, we realized that we had a slow flushing toilet. There was no one available to come plunge the toilet so I had to go downstairs myself and get a plunger to clear the Issue. Then the next morning, when we wanted to open our blinds, we realized that they were broken in the closed position so we were unable to get any natural light into our room. We were trying to get ourselves ready to leave and didn’t want maintenance coming in while we were getting dressed so just left it but I’m sure somebody knew ahead of time that the roller shade was broken. And lastly, when we went to get some ice, the vending machine was broken. Overall, just generally disappointing.

Not all rooms are the same. Thursday night the room smelled like sweat and the auto door lock didn’t open properly. We came back on Sunday night and had a different room that was beautiful, clean smelling.

Not all rooms are the same. Thursday night the room smelled like sweat and the auto door lock didn’t open properly. We came back on Sunday night and had a different room that was beautiful, clean smelling.

This was a one night stay after running a race on a hot day. I usually don’t sleep well after a race but had a great nights sleep here. It was wonderful. I can’t comment on much else because I slept the entire time. lol

This was a one night stay after running a race on a hot day. I usually don’t sleep well after a race but had a great nights sleep here. It was wonderful. I can’t comment on much else because I slept the entire time. lol

The walking distance to a Greenway that connects to downtown Greenville was great. There are also great food options in Traveler's Rest.

The walking distance to a Greenway that connects to downtown Greenville was great. There are also great food options in Traveler's Rest.

I think 75$ extra fee for a dog to stay one night is a bit

I think 75$ extra fee for a dog to stay one night is a bit

This is the nicest and most comfortable Hampton Inn i have stayed in.

This is the nicest and most comfortable Hampton Inn i have stayed in.

Our stay was fine.

Our stay was fine.

the bed was hard as a rock and pillows wear worn out flat

the bed was hard as a rock and pillows wear worn out flat

Updated room with streaming and heated toilet seats. Until they had a leak problem and moved me to room without streaming.

Updated room with streaming and heated toilet seats. Until they had a leak problem and moved me to room without streaming.

Room big and clean beds and bedding excellent bathroom amenities top (shower curtain too short floods the bathroom floor - can be replaced with glass separator) excellent safe upscale location close to city. Very good no phone connected to front desk. breakfast and outstanding coffee staff very polite Pleasant clean stay just a little irritating inconvenience fut to new construction misses.

Room big and clean beds and bedding excellent bathroom amenities top (shower curtain too short floods the bathroom floor - can be replaced with glass separator) excellent safe upscale location close to city. Very good no phone connected to front desk. breakfast and outstanding coffee staff very polite Pleasant clean stay just a little irritating inconvenience fut to new construction misses.

Great staff

Great staff

We asked to move so we were not right by the highway and was surprised that there was not a heated bathroom seat in the room we moved to. The heated bath seat was luxurious in the other room…

We asked to move so we were not right by the highway and was surprised that there was not a heated bathroom seat in the room we moved to. The heated bath seat was luxurious in the other room…

We had a wonderful stay at the Hampton Inn. The staff, especially Jessica, were incredibly helpful and accommodating. We called ahead to request a quiet room due to my migraines, and Jessica went above and beyond to find us the perfect, peaceful room. The room was spotless, comfortable, and had great water pressure and reliable internet. We also enjoyed the delicious breakfast each morning. The hotel’s convenient location, with shopping areas within walking distance, was a major plus. We highly recommend this hotel to anyone visiting Travelers Rest, SC

We had a wonderful stay at the Hampton Inn. The staff, especially Jessica, were incredibly helpful and accommodating. We called ahead to request a quiet room due to my migraines, and Jessica went above and beyond to find us the perfect, peaceful room. The room was spotless, comfortable, and had great water pressure and reliable internet. We also enjoyed the delicious breakfast each morning. The hotel’s convenient location, with shopping areas within walking distance, was a major plus. We highly recommend this hotel to anyone visiting Travelers Rest, SC

Very clean. Only had a chair. Definitely needed a couch.

Very clean. Only had a chair. Definitely needed a couch.

All the staff was great! Appreciated Jackie and Marylyn the most. They made our stay after hurricane as easy as possible when we didn’t have anywhere else to go.

All the staff was great! Appreciated Jackie and Marylyn the most. They made our stay after hurricane as easy as possible when we didn’t have anywhere else to go.

We thoroughly enjoyed our time there. As we had my service dog with us it was nice there was a place for him as well. We were able to chat with some of your less unfortunate guests that had lost their homes in the hurricane.Uour motel was a very nice place to recover, at least for awhile.Our hearts went out to them!!

We thoroughly enjoyed our time there. As we had my service dog with us it was nice there was a place for him as well. We were able to chat with some of your less unfortunate guests that had lost their homes in the hurricane.Uour motel was a very nice place to recover, at least for awhile.Our hearts went out to them!!

We were there when Hurricane Helene came through and the whole area lost power. The staff did an excellent job of dealing with the blackout and even managed to prepare coffee and a hot breakfast. I was very impressed with the staff.

We were there when Hurricane Helene came through and the whole area lost power. The staff did an excellent job of dealing with the blackout and even managed to prepare coffee and a hot breakfast. I was very impressed with the staff.

It was quiet and the staff were friendly. The food was good and the atmosphere was nice. It was very clean and in a good location.

It was quiet and the staff were friendly. The food was good and the atmosphere was nice. It was very clean and in a good location.

Cleanliness, breakfast and the staff was excellent. I would stay at this hotel again

Cleanliness, breakfast and the staff was excellent. I would stay at this hotel again

Breakfast was great and staff were friendly.

Breakfast was great and staff were friendly.

Great family hotel!

Great family hotel!

Nice!!

Nice!!

no complaints

no complaints

The hotel was pretty good. The main problem was there was a slight musty or damp smell in the room, I suspect from AC unit or carpet. Also, the tile at entry and in bathroom had a greasy residue on it that made it slippery. This may have been from a cleaning product that wasn’t dry or not fully washed off. Either way it was gross. Should try to replace old carpets and AC units and do a little better cleaning floors.

The hotel was pretty good. The main problem was there was a slight musty or damp smell in the room, I suspect from AC unit or carpet. Also, the tile at entry and in bathroom had a greasy residue on it that made it slippery. This may have been from a cleaning product that wasn’t dry or not fully washed off. Either way it was gross. Should try to replace old carpets and AC units and do a little better cleaning floors.

The toilet was amazing! The breakfast was very good and the staff was very friendly.

The toilet was amazing! The breakfast was very good and the staff was very friendly.

Everything was great! The only issue we had is if you are traveling to visit Pretty Place as we were, it is about 31 miles away, not 14.5 as the website states.

Everything was great! The only issue we had is if you are traveling to visit Pretty Place as we were, it is about 31 miles away, not 14.5 as the website states.

Bathroom did not appear to be fully cleaned, toilet smell was noticeable. AC unit in room cooled air but left room very humid, not comfortable. Sheets and bedding were clean.

Bathroom did not appear to be fully cleaned, toilet smell was noticeable. AC unit in room cooled air but left room very humid, not comfortable. Sheets and bedding were clean.

The staff was so helpful and very friendly made my stay x3 days visiting my Autistic son at the Autism center there so much better. It was only noisy and dusty due to working on a new business from ground up next to the hotel.

The staff was so helpful and very friendly made my stay x3 days visiting my Autistic son at the Autism center there so much better. It was only noisy and dusty due to working on a new business from ground up next to the hotel.

Came up to visit north Greenville university. Great close hotel

Came up to visit north Greenville university. Great close hotel

Room was not clean. Hairs were in the corners of the bathroom and found in our bed. Towel warmer and bedit did not work. Doors needed repainting and tile floor was dirty.

Room was not clean. Hairs were in the corners of the bathroom and found in our bed. Towel warmer and bedit did not work. Doors needed repainting and tile floor was dirty.

Great employees, clean rooms, great breakfast.

Great employees, clean rooms, great breakfast.

Room smelled of mold. Shower floor was not fully clean. AC vent covered in grime.

Room smelled of mold. Shower floor was not fully clean. AC vent covered in grime.

This property was super clean, friendly front desk (Jessica), and seemed very new. The room was clean and very modern with great amenities. I would definitely stay here again.

This property was super clean, friendly front desk (Jessica), and seemed very new. The room was clean and very modern with great amenities. I would definitely stay here again.

We were on first floor overlooking parking lot and the blackout blind wouldn’t close. We had light shining in room all night. The person working front desk had no idea how to help😕

We were on first floor overlooking parking lot and the blackout blind wouldn’t close. We had light shining in room all night. The person working front desk had no idea how to help😕

Front desk woman very unfriendly. Never smiled or asked how anything was. Not good on check in. She didn’t make you feel welcome

Front desk woman very unfriendly. Never smiled or asked how anything was. Not good on check in. She didn’t make you feel welcome

Some rooms were being remodeled and workers were in and out. There was a dirty rag on a coat hook when we entered the room. The front desk gave us towels when we asked because housekeeping never came to the room in 3 days. The breakfast was good. This hotel was convenient and the area is easy to get in and out of.

Some rooms were being remodeled and workers were in and out. There was a dirty rag on a coat hook when we entered the room. The front desk gave us towels when we asked because housekeeping never came to the room in 3 days. The breakfast was good. This hotel was convenient and the area is easy to get in and out of.

Excellent

Excellent

Nice clean place to stay. Great breakfast. There were a couple things not working in my room and the shower could use some updating.

Nice clean place to stay. Great breakfast. There were a couple things not working in my room and the shower could use some updating.

Still in development but appreciated abundance of parking space

Still in development but appreciated abundance of parking space

Clean hotel, freshly remodeled.

Clean hotel, freshly remodeled.

i liked everything except the head-banger wall shelf in the bathroom

i liked everything except the head-banger wall shelf in the bathroom

When we got there the elevator was broke and there wasn’t hot water. The staff did their best with the situation and it was fixed by the end of the next day. Luckily we had family down the road to shower. We’ve stayed here before and will again, this time was not pleasant.

When we got there the elevator was broke and there wasn’t hot water. The staff did their best with the situation and it was fixed by the end of the next day. Luckily we had family down the road to shower. We’ve stayed here before and will again, this time was not pleasant.

They offered to refund money because of no hot water or elevator - but no other availability in the area.

They offered to refund money because of no hot water or elevator - but no other availability in the area.

Also would suggest adding a chair to the room rather than just have a desk chair as the only option for seating.

Also would suggest adding a chair to the room rather than just have a desk chair as the only option for seating.

Broken elevator for days had to carry heavy luggage up 3 stories

Broken elevator for days had to carry heavy luggage up 3 stories

We are seniors and our room was on the second floor, the elevator did not work and the window shade in our room was broken. We paid a lot of money for this room for two nights and was highly inconvenienced by having to drag our suitcases up and down the stairs.

Terrible! Everything. Don’t recommend rude people.

Newly renovated, had opened only two weeks before our arrival. Fresh, clean, modern with a bidet installed in bathroom. Quiet and comfortable bed. Good breakfast with many options. Would definitely return.

Above average breakfast room. Outstanding automatic toilet with bidet and seat warmer features. Clean and comfortable.

Only complaint was not knowing the elevator was not in working order and hasn't been since April 2023. Trying to carry luggage up and down 4 flights of stairs was not expected. I was disappointed not knowing this before I booked the reservation

I didn’t get to stay and I was denied a refund. I will not recommend this place to anyone.

No elevator. No pool. No exercise area. No pavement in the parking lot. Old mattress. No functioning outlets. No other option but to stay. Never again to a Hilton product.

I had to leave the hotel. It was under construction. The rooms they tried to put me in all smelled of mold and I am highly allergic to mold. The parking lot was under construction. I canceled my reservation and went to another hotel. This place should it be open while they are doing construction. I was told there would be no charge for the cancellation. Oh, and the elevator doesn’t work.

Room was okay.

We like the hotel even though it’s under major construction. The staff was friendly and professional. We plan on going back to the area next year and we’ll stay here.

I was unaware that the property was in the middle of a major renovation that impacted the use of elevators, closed the pool and the parking lot was unpaved.

cancel without penalty but at that point what was I going to do. It was a 3:00 check in and I had a wedding to attend at 5:30! Pool and fitness center were closed and the elevators were out due to construction. Of course I was put on the top floor. Construction should have been communicated at booking not upon arrival. Also air conditioning was not adequate in the rooms…damp and poor air quality. Cushions in breakfast area disgusting and in dire need of replacement or, at very least, cleaning.

Still doing a lot of construction and renovations. Elevator doesn't work. Front desk person was very nice and respectful.

The outside is under renovations ,building and parking lot. This inconvenience is understandable. The elevator is out of service people need to use stairway. We were booked on the forth floor . The desk clerk was very considerate. When she saw that we were seniors 83 and84 she found a room on second floor asked if we could handle stair to second floor and if not we could cancel out and she could recommend others hotels near by . We opted to take the room. We have not stayed in a hotel in four years. At 3 pm our room was not serviced or clean towels. When inquired was told we had to ask for this service at check in time. We were given clean towels no problem.

Very disappointed. Good location but did not know of construction before booking or early enough to change. No elevator for guests and I was on 3 rd floor. Had to make several trips and carry big suitcase up several flights of stairs. My parents on 1st floor which we lucked out because they could not have done 3 rd. Also little communication. No pool though not working in that area snd no access to fitness center. AND no discount or accommodations for HUGE inconvenience. Won’t be choosing Hampton for our future travel unless we hear back. We travel a lot. Room air conditioning not consistent but the bed was comfortable.

Everything in lobby filthy and covered in dirt. Elevators out of order. Nobody at front desk. Called from my phone and no answer for 20 minutes until somebody finally came out to answer the phone. As a woman traveling with two young girls, I felt entirely unsafe. Instead of spending the night, we drove 6 hours home. Absolutely horrendous. Disgusted with Expedia. And will never stay at a Hampton inn ever.

Hotel is undergoing renovation and much of hotel is a construction zone. Lot of noise during the day and elevators not working. No compensation offered for third floor room. Also not eligible for Hilton rewards since booked room on this site.

Property under renovation. No elevators or amenities. Expedia and Hampton should have stated that up front.

In addition: Broken elevator (I'm disabled vet), broken ice machine, no soft drink machine, work out room and pool were closed. We were offered the opportunuty to cancel on arrival after 6pm from traveling all day. This Travelers Rest SC. No other choices in that area. Hampton said Hilton or Expedia would have to make adjustment. Hilton didnt respond and Expedia put it back on hotel who said we were informed about construction. That is totally false. We Weren’t informed about construction before our arrival, or when making reservation. We only found out when we pulled up. Were told about elevator, ice machine, work out room and pool closed after checking in. This is all wrong. The pictures and amenities online are false advertising and deceptive. Between Expedia, Hampton Inn and Hilton, our hotel stay was nothing close to the price based on online presentations about the hotel.

construction ,no elevator,contractors hi-lift was parked across all handicap parking spaces & ice machine on our floor was not working. I am 78 years old and my wife has a

Property under construction - pool and fitness closed and no elevator. Wasn’t notified of this prior to checkin.

The room was nice but the smell of sewage from the new bidet toilet was terrible. Sleeping was a challenge with the music the hotel plays in the hallways all night. We went down for breakfast where the construction crew was having their breakfast as well, which is fine since I believe they are staying there however the vulgar language should not be hotel lobby language. Additionally, the elevator was out of order which made taking two trips of luggage up to our room a bit if a pain and the swimming pool was off limits due to construction. Paid way too much for a hotel in that condition.

The hotel is under renovations and the elevator was not working at all. We checked in at 10pm and there was no option for us to find another hotel at that time after traveling all day and room having been booked and prepaid. There were no rooms available on the first floor so we had to drag our luggage upstairs. The lady at checkin asked if we needed help bringing luggage upstairs. I responded that would be very helpful. She then disappeared and we got no help. My disabled wife ended up falling down the steps while we were trying to leave the next morning. The carpets and chair were disgusting in the room. I stay in Hampton Inns all the time for work and pleasure. This experience has left a bad taste in my mouth despite the added points we were given.

The hotel is under construction and looks nothing like the picture. The elevators were not working so we had to carry all our luggage and a baby up 4 flights of stairs which doesn’t seem like a big deal until someone with a disability books a room. We were very unsatisfied

Our stay only lasted 45 minutes due to the massive construction, no working elevator, and fumes coming in the room vents. We cancelled our stay and booked another hotel across town. In my opinion, they should not be attempting to actively operate this hotel while under this much construction.

This hotel is under construction and the elevator is out of service! Be prepared to walk up the stairwell and hope you don’t have heavy or much luggage.

We were happy to find this Hampton with vacancy on a Saturday after an impromptu change in travel plans. The hotel is currently under renovation and I was told at check-in the elevator was out of service. No problem except the RFID keys didnt work and caused me two additional trips up and down from the third floor. The room was clean and updated with a bluetooth mirror. There was also a bidet seat on the toilet which I was excited about as I have one at home. Unfortunately it did not work :( . The staff was friendly and helpful especially after I checked out and had to get back in for an item left behind (the lock malfunctioned again causing me yet two more trips up and down). Under the circumstances I would have thought a little discount on the price would have been in order considering the inconveniences, but I ended up paying what I pay for a downtown city room weekend rate.

Hotel was great and the People were Great. The only problem was the Construction at the front of the hotel, The other people that stayed there were complaining about the Elevator not in use, they had to take the stairs. I was on the bottom floor thank GOD.

Renovations in progress...OK...but all else was fixable... elevator not working (been that way for weeks), no-one big enough to carry suitcases by stairs to 3rd floor, filthy and stained chair(s), missing/broken door on closet, "digital" toilet constantly malfunctioining, no luggage rack (asked, promised one, asked next day, answer = "none in hotel"), furniture chipped badly (used as luggage racks?), no amchair, etc. etc. Vastly over-priced at $500+ for 3 nights. Never again!

I was not prepared for the state of the hotel. When I registered for my stay I did not know the hotel was under major construction renovation. Since I did not know it was under construction my first impression was not good. Once in the hotel the staff was extremely nice and everything was very clean and presentable. Big disappointment was the fact that the elevators did not work and I had to carry my luggage up three flights of stairs! I feel I should have been compensated in someway for my inconvenience.

The elevator didn’t work half the time & had to wait for staff to reset it for it to work

Under construction and the elevator was not trustworthy, but other than that, solid place