The Westin At The Woodlands
About The Westin At The Woodlands
The Westin at The Woodlands offers accommodations in The Woodlands. Guests can enjoy the on-site restaurant. Every room at this hotel is air conditioned and has a flat-screen TV. You will find a coffee machine in the room. All rooms include a private bathroom. For your comfort, you will find free toiletries and a hair dryer. There is a business center at the property. The hotel also offers car hire. Cynthia Woods Mitchell Pavilion is 1640 feet from The Westin at The Woodlands, while The Woodlands Town Center is 984 feet from the property. The nearest airport is George Bush Intercontinental Airport, 14 mi from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
Reviews
The hotel is generally well-liked for its beautiful location, cleanliness, and friendly staff. However, some guests have complained about noise issues, particularly from nearby clubs, and uncomfortable beds.
- Beautiful location
- High level of cleanliness
- Noise issues, particularly from nearby clubs
- Uncomfortable beds
- 5/5
You just can't go wrong if you are going to be staying here!!!!!
- 5/5
Loved the location, hotel was beautiful
- 5/5
Nice place and very convenient for shopping and nightlife in the area
- 3/5
Breakfast operations at the Italian restaurant are not up to standard. Even a simple order like water can take up to 15 minutes to be served, despite the lack of a busy crowd. The front desk staff, both during the day and at night, do not provide the level of assistance expected. It appears that they lack the passion required for their roles.
- 5/5
Right in the water and the water view at night is amazing Close to so many restaurants and shops and CWPavillion!
- 4/5
Room was very nice but could definitely hear the people next door
- 4/5
Comfortable and clean. Great location. Expensive, but i guess you get what you pay for.
- 4.5/5
Superb
- 5/5
Great place to stay when seeing a concert at the pavilion.....the walk is quick and safe!
- 5/5
Perfect.!!!!!
- 5/5
The hotel was amazing. The elevator hallway feels like a museum, room was very clean and luxury. The blackout curtains work very well, we even slept in past checkout and the staff was very understanding and polite.
- 5/5
We had a wonderful stay! Super clean! Bed is super comfortable! The hotel Smelled so good! Absolutely no problems with the parking garage. I would highly recommend this location.
- 1/5
Parking was very inconvenient For the price of the rooms you should of atleast get a free cup of coffee instead of a $10 Starbucks as the only option Very disappointed Bonvoy member
- 4.5/5
Superb
- 5/5
Clean room and amazing Staff
- 5/5
Good place to stay and walk to pavilion
- 5/5
My stay was very comfortable and good. No complaints and the staff were all pleasant.
- 5/5
Exceptional
- 4.5/5
Big pretty room, clean, nice location for being able to walk anywhere. Comforter was so heavy and hot, only very thick fluffy pillows that hurt my neck but otherwise comfy bed.
- 4/5
Very good
- 4.5/5
Big pretty room, clean, nice location for being able to walk anywhere. Comforter was so heavy and hot, only very thick fluffy pillows that hurt my neck but otherwise comfy bed.
- 5/5
Clean rooms, lobby, and pool area. Close to restaurants.
- 5/5
The rooms were very clean. The concierge staff was very accommodating especially Angie Koskowvich. We did not use the pool however it did look beautiful. Breakfast was expensive with a non-traditional menu. I would not recommend the breakfast.
- 1/5
I am a single business traveler. I arrived and noticed the 12th floor window was broken. I rushed to my meeting - arrived back late at night - slept - left. The next day after check out they charged me 800.oo for a broken window. When I called to dispute it they said that I should have told them about it when i checked in because otherwise they assume I broke it. Not sure how a single female biz traveler breaks a 12th story window. They were also very rude. Stay anywhere but here in the Woodlands. Just a shabby property. Terrible experience.
- 5/5
THE BED WAS COMFY ROOM WAS RATHER SMALL
- 4/5
Too slow check in, too slow elevators, never got mobile key, cleaning crew knocked on door at 9am
- 5/5
Exceptional
- 4/5
Too slow check in, too slow elevators, never got mobile key, cleaning crew knocked on door at 9am
- 5/5
We always love staying at The Westin At The Woodlands! We were in town for the Dave Matthew’s Band concert and it was so nice to walk along the water to and from the venue. We had a double queen room on the 7th floor and we never heard any other people while inside our room. One thing I would like to see improved however is the water pressure..
- 5/5
The rooms where clean and the staff was excellent to work with. I would recommend this hotel if you're staying in the Woodlands.
- 5/5
Excellent location surrounded by restaurants and shopping.
- 5/5
1
- 5/5
Vallet fast and efficient. Rooms spacious and clean. Modern and up to date.
- 5/5
Exceptional
- 5/5
Great overall a
- 5/5
Loved out 4 day stay-cation
- 5/5
Great location and amenities.
- 4/5
The staff was helpful!
- 5/5
Excellent location and very clean nice rooms
- 5/5
Awesome 👌
- 5/5
Clean and comfortable beds. Enjoyed sitting near the pool.
- 5/5
THE BED WAS COMFY ROOM WAS RATHER SMALL
- 0.5/5
The location for Ironman Texas. The room size and the shower. The quality of the bed. The food and service at breakfast and at dinner on one evening. The pool and deck on the second floor. The cold water dispenser on the lowest floor. There was a gross miscommunication between the reception staff and the restaurant staff which resulted in us receiving extremely poor service. Then, when we checked out we were told our bike box could not be stored. Not only is this different to any other hotel we have stayed in it, we were effectively lied to as the hotel was already storing someone else’s bike box.
- 5/5
good experience. will return
- 5/5
Ty
- 5/5
Dont think about it, just book it!!!
- 5/5
Exceptional
- 5/5
There fly and bug on the shades , possibly from leaving the balcony door open
- 5/5
Everything great
- 5/5
Excellent restaurant.
- 5/5
Excellent
- 5/5
Convenient location. Such a great staycation.
- 3/5
The hotel overall is pretty nice, but the lighting in the room is quite dim (my wife hated the bathroom, said makeup was difficult to do because of the poor lighting). The walls between rooms are a little thin so you can easily hear activity in the adjoining rooms. Mostly the night club right across the street blasting music until 2 AM made it so that it was not a relaxing night at all.
- 5/5
Great experience and location
- 5/5
The room was fabulous and very reasonable for a last minute Saturday night stay.
- 5/5
Extremely clean rooms and areas. Great location!
- 3.5/5
Perfect location and nice amenities. The room I got looked nothing like the pictures. I paid more for an upgraded room and I’m pretty sure I got a standard guest room.
- 3.5/5
Perfect location and nice amenities. The room I got looked nothing like the pictures. I paid more for an upgraded room and I’m pretty sure I got a standard guest room.
- 4/5
Fixing it takes 10 minutes. Also I noticed the wallpaper in the bathroom was peeling at the corners above the door.
- 5/5
Everything about our stay was AMAZING.
- 3/5
The lobby is perhaps the best part. In my room, the sink was a bit dirty and there were fingerprints on everything metallic and shiny. The shower and toilet were very clean. The carpet was very worn and should have been replaced years ago. The duvet covers were super heavy. I have no idea how anyone could sleep under that. The sheets. Oh dear. Every sheet and pillowcase had worn out holes in them and some looked like a motorcycle ran them over (they must have been cooked to death in the dryer). The sheets were also very short. They barely covered the blanket but they were super white. The blanket was weird. Sort of 1970’s, made of synthetic/polyester. Because of this, if you accidentally pulled the blanket out from the platform, it would slide down off the bed. So, you have to keep the outer edges tucked in and squeeze yourself under when you go to bed otherwise you end up freezing due to the blanket falling off. That was really frustrating. The towels… if you need a workout and a deep exfoliation, you’re in luck. The towels were so incredibly heavy, made of a sandpaper-textured terry cloth. Not. Soft. At all. I have to say the air conditioner was amazing. It was so quiet. Any noise is a problem for me, and I had no issues with the a/c. That was its saving grace. The staff were really helpful and nice. No complaints at all there. For a “luxury” hotel, I expected much more.
- 3.5/5
The floor was quiet. I was on the 6th floor. Areas in the room were dusty. No washcloths in the bathroom
- 3.5/5
Areas in the room were dusty. No washcloths in the bathroom
- 5/5
Really nice clean Hotel.
- 5/5
Stayed at the Westin for the weekend and I had a very relaxing stay. Will be coming back here again.
- 5/5
Exceptional
- 5/5
na
- 5/5
Excellent location. Great food. Enjoyed every aspect of the hotel and area around.
- 5/5
Exceptional
- 4/5
Nice hotel
- 5/5
I had a quick stay at the Westin. Great room. No complaints
- 5/5
The Westin is always such a delight to stay at. Always clean, feel at home and welcome. Staff is friendly and the managers are always there to great you and make you feel welcome. I will stay here and here again, I will try for a balcony next time
- 5/5
Great rooms! Love the pool and staff had amazing service !
- 5/5
The Marriott self Parking should be free you all are taxing the peoples and discouraging and causing people’s to choose other hotels.
- 5/5
The cleanliness, location.
- 5/5
The cleanliness, location.
- 5/5
No
- 5/5
It’s was beautifully located out but the waterway. I never found anything I didn’t like
- 5/5
It’s was beautifully located out but the waterway. I never found anything I didn’t like
- 3/5
Disappointing stay. Room was ok and typical Westin but bars next door were loud until 2am. Garbage in hallways and pool area was never cleaned up. Surprise destination fee of $25 plus tax… asked for a late check out (Marriott silver status) and the hotel wanted $65. Guess loyalty programs mean nothing. Will not stay again.
- 5/5
Everything was nearby...loved the location and had fun at the Woodlands. We will be back.
- 5/5
Great place to stay
- 5/5
My Husband & I Absolutely Loved The Stay Here At This Hotel, It’s One Of The Best In The Woodlands TX Area.
- 5/5
My Husband & I Absolutely Loved The Stay Here At This Hotel, It’s One Of The Best In The Woodlands TX Area.
- 5/5
Spotless rooms, great customer service. Love the location.
- 5/5
Spotless rooms, great customer service. Love the location.
- 5/5
Wonderful as always. Perfect location for a quick weekend getaway.
- 5/5
Wonderful as always. Perfect location for a quick weekend getaway.
- 5/5
Everything was top notch as always!
- 5/5
Everything was top notch as always!
- 5/5
The location N/A
- 5/5
The location N/A
- 5/5
We always feel at home when we are there…
- 5/5
The room was spectacular! Staff was amazing and very accommodating!
- 5/5
The room was spectacular! Staff was amazing and very accommodating!
- 4/5
The room was Modern and Clean. The hotel is touching the waterway witch restaurants and bars in very close walking distance. The parking is in another building and the walk through the rain isn't pleasant.
- 1/5
Felt rejected by the employees. No good service at all will not be staying here again
- 1/5
Felt rejected by the employees. No good service at all will not be staying here again
- 5/5
such a nice spot. Tons of stuff in walking distance and the hotel was so nice.
- 5/5
such a nice spot. Tons of stuff in walking distance and the hotel was so nice.
- 5/5
Beautiful room very clean
- 5/5
Beautiful room very clean
- 5/5
Everything was wonderful. I enjoyed the beautiful scenery & atmosphere.
- 5/5
Everything was wonderful. I enjoyed the beautiful scenery & atmosphere.
- 5/5
Everything
- 5/5
Everything
- 4/5
Convenient location, lovely and clean hotel. Staff is very gracious!
- 4/5
Convenient location, lovely and clean hotel. Staff is very gracious!
- 1/5
The room was dusty, stains on the door, coffee stain in the bathroom sliding door, water stain in the mirrors! The bed sheets “wear and tare” I can understand, but they were bad with holes in them. Not a good representation of “THE WESTIN”…security issue, cameras all over and had someone bang on my door and run…pretty bad when you are on a floor that only guests have access to.
- 1/5
The room was dusty, stains on the door, coffee stain in the bathroom sliding door, water stain in the mirrors! The bed sheets “wear and tare” I can understand, but they were bad with holes in them. Not a good representation of “THE WESTIN”…security issue, cameras all over and had someone bang on my door and run…pretty bad when you are on a floor that only guests have access to.
- 5/5
Excellent and fantastic staff
- 5/5
Excellent and fantastic staff
- 5/5
We had a great stay at the Westin in the Woodlands. We always try to stay at this hotel because we have family nearby and the hotel is excellent and located within walking distance to restaurants. We will return in March!
- 5/5
We had a great stay at the Westin in the Woodlands. We always try to stay at this hotel because we have family nearby and the hotel is excellent and located within walking distance to restaurants. We will return in March!
- 5/5
Clean room, pleasant staff and awesome location.
- 5/5
Clean room, pleasant staff and awesome location.
- 1/5
Ran my credit card multiple times for the same transaction and tried to justify that they are right for doing so without my authorization. Stink attitude from manager and staff. Last time !
- 1/5
Ran my credit card multiple times for the same transaction and tried to justify that they are right for doing so without my authorization. Stink attitude from manager and staff. Last time !
- 5/5
Clean room excellent shower.
- 5/5
Clean room excellent shower.
- 5/5
Great view, friendly staff, and spotless room.
- 5/5
Great view, friendly staff, and spotless room.
- 4/5
The food service was ok, every meal was $30 and because if the icy weather, if I had 3 meals it was $90 plus per day. Again, not bad but the food was just ok.
- 4/5
The food service was ok, every meal was $30 and because if the icy weather, if I had 3 meals it was $90 plus per day. Again, not bad but the food was just ok.
- 5/5
Yes
- 5/5
Yes
- 5/5
Beautiful room, comfortable bed, amazing pillows, robe and essential oil for a good night sleep. Upgrade the blow dryers to match the beautiful bathrooms. Wish I stayed longer. Always love the Westin!
- 5/5
Beautiful room, comfortable bed, amazing pillows, robe and essential oil for a good night sleep. Upgrade the blow dryers to match the beautiful bathrooms. Wish I stayed longer. Always love the Westin!
- 5/5
Solid hotel
- 5/5
Solid hotel
- 4.5/5
The new policy of a destination charge. Makes no sense. Staff uncertain about how it worked with “added” amenities due to this new charge.
- 4/5
I would’ve given a five star, but they need more dining options and there is loud music late night
- 4/5
I would’ve given a five star, but they need more dining options and there is loud music late night
- 5/5
Great
- 5/5
Great
- 5/5
Nice view
- 5/5
Nice view
- 5/5
Nothing everything was wonderful
- 5/5
The welcoming staff was a great way to start our getaway. The hotel was impeccably clean, the bed was extremely comfortable and the area was quiet for an excellent rest. Excellent location.
- 5/5
The welcoming staff was a great way to start our getaway. The hotel was impeccably clean, the bed was extremely comfortable and the area was quiet for an excellent rest. Excellent location.
- 5/5
This is my second time staying at the hotel.
- 5/5
This is my second time staying at the hotel.
- 5/5
The location was excellent. The staff was very caring and supportive of handicap and handy capable people. The staff made you feel like you were home. Was supposed to get breakfast, and the breakfast was not given and the one they offered wasn’t worthy
- 5/5
What an amazing experience at this beautiful hotel. Will definitely be back.
- 5/5
What an amazing experience at this beautiful hotel. Will definitely be back.
- 5/5
The area around is totally full of shops and restaurants. They enjoyed strolling along the waterway. Super location. Great, comfortable hotel just a few minutes from my house. Fantastic!
- 5/5
The area around is totally full of shops and restaurants. They enjoyed strolling along the waterway. Super location. Great, comfortable hotel just a few minutes from my house. Fantastic!
- 1/5
This place charges a $25 "destination fee" that is not listed on the details page of the reservation. This fee should have been included in the total price or clearly indicated on the details page. When I called the hotel to address the office, the gentleman who was the head of the front office was obnoxious and rude. This hotel is in an office park. There is nothing resort-like about being surrounded by parking garages. This is a sneaky way to treat a Marriott Bonvoy member. The place is literally on a man made ditch. That is not a "Destination"
- 1/5
This place charges a $25 "destination fee" that is not listed on the details page of the reservation. This fee should have been included in the total price or clearly indicated on the details page. When I called the hotel to address the office, the gentleman who was the head of the front office was obnoxious and rude. This hotel is in an office park. There is nothing resort-like about being surrounded by parking garages. This is a sneaky way to treat a Marriott Bonvoy member. The place is literally on a man made ditch. That is not a "Destination"
- 5/5
Nice Stay.
- 5/5
Nice Stay.
- 4.5/5
Beautiful location. Great location. Valet wasn’t overalls accommodating, pool wasn’t warm enough to swim, no hot tub.
- 4/5
Better breakfast options.
- 4/5
Better breakfast options.
- 4/5
No snacks in room
- 4/5
No snacks in room
- 5/5
Beautiful hotel, love the corner room.Highly recommended
- 5/5
Beautiful hotel, love the corner room.Highly recommended
- 5/5
Wonderful stay at this hotel.
- 5/5
Wonderful stay at this hotel.
- 5/5
Room and staff were fabulous. Parking separate from the hotel is a bit of a pain.
- 5/5
Room and staff were fabulous. Parking separate from the hotel is a bit of a pain.
- 5/5
Staff was excellent and room was spotless!
- 5/5
Staff was excellent and room was spotless!
- 5/5
Room was nice, very dark with the shades. Staff went above and beyond, even let us charge our phones at the desk.
- 5/5
Room was nice, very dark with the shades. Staff went above and beyond, even let us charge our phones at the desk.
- 5/5
Very nice stay.
- 5/5
Very nice stay.
- 5/5
Very nice room
- 5/5
Very nice room
- 5/5
Comfortable. Extremity clean and safe hotell
- 5/5
Comfortable. Extremity clean and safe hotell
- 5/5
The room was beautiful and I loved the rainfall shower.
- 5/5
The room was beautiful and I loved the rainfall shower.
- 5/5
Great stay and the room was perfect!
- 5/5
Great stay and the room was perfect!
- 5/5
Check in and out was streamlined and easy. All employees were kind and friendly. I would highly recommend this hotel because of their excellent location and phenomenal service. Parking was a breeze and I loved the close proximity to shopping and dining options.
- 5/5
Check in and out was streamlined and easy. All employees were kind and friendly. I would highly recommend this hotel because of their excellent location and phenomenal service. Parking was a breeze and I loved the close proximity to shopping and dining options.
- 2/5
Room had a horrible view of the bright white roof that was at the same level as the room. Asked to be moved and hotel could not accommodate so I checked out that same night.
- 2/5
Room had a horrible view of the bright white roof that was at the same level as the room. Asked to be moved and hotel could not accommodate so I checked out that same night.
- 4/5
Nice, clean, comfortable room. There was no fan noise due to temperature outside from the A/C and you could hear conversation through walls next door. Very surprising for modern facility. We always carry a noise machine for better sleeping so had no problems.
- 4/5
Nice, clean, comfortable room. There was no fan noise due to temperature outside from the A/C and you could hear conversation through walls next door. Very surprising for modern facility. We always carry a noise machine for better sleeping so had no problems.
- 3/5
The room was ok - but bedding was old and had some stains, blanket was nubby. Not what I would expect for a Westin or this price point. I was disappointed
- 3/5
The room was ok - but bedding was old and had some stains, blanket was nubby. Not what I would expect for a Westin or this price point. I was disappointed
- 5/5
Everything at this hotel is nice - the room, the lobby, the hallways, elevators, etc. The staff is friendly and the food in the restaurant is good. This is my second stay and everything was the same as the first visit, so they are consistent.
- 5/5
Everything at this hotel is nice - the room, the lobby, the hallways, elevators, etc. The staff is friendly and the food in the restaurant is good. This is my second stay and everything was the same as the first visit, so they are consistent.
- 5/5
My stay was amazing
- 5/5
My stay was amazing
- 4.5/5
Proximity to Cynthia Woods Pavilion, nice property in general. Pricey property, and parking is unreasonably priced.
- 5/5
Beautiful hotel
- 5/5
Beautiful hotel
- 5/5
Fast check in
- 5/5
Fast check in
- 5/5
Clean room with a great view and a friendly and helpful staff.
- 5/5
Clean room with a great view and a friendly and helpful staff.
- 5/5
Great hotel and nice area
- 5/5
Great hotel and nice area
- 4.5/5
The location, the comfort of the room itself, and the food at the restaurant
- 5/5
Bed was so comfortable
- 5/5
Bed was so comfortable
- 5/5
Beautiful property with excellent staff.
- 5/5
Beautiful property with excellent staff.
- 2.5/5
We were delayed over an hour and a half getting into our room. This was very frustrating and inconvenient. We were late arriving for dinner with friends. Additionally, the pillows were uncomfortable, and the toilet paper was similar to tissue paper, feeling rough.
- 4/5
Hotel is loud at night and staff was not overly welcoming nor accommodating.
- 4/5
Hotel is loud at night and staff was not overly welcoming nor accommodating.
- 5/5
Such a beautiful hotel with gorgeous rooms and located perfectly for walkability!
- 5/5
Such a beautiful hotel with gorgeous rooms and located perfectly for walkability!
- 5/5
Very nice hotel. Only issue we had was having to wait over 30 mins at check in for our room. Nobody notified us when it was finally ready. But other than I would 100% recommend the Westin again!
- 5/5
Very nice hotel. Only issue we had was having to wait over 30 mins at check in for our room. Nobody notified us when it was finally ready. But other than I would 100% recommend the Westin again!
- 5/5
Excellent stay as always. Great dining options nearby.
- 5/5
Excellent place to stay for a weekend get away. Plenty of food options and shopping all around. Very walkable area.
- 5/5
We loved everything Nothing
- 5/5
Every was perfect
- 5/5
Need microwave in room or close by
- 5/5
Nice area, plenty to do.
- 5/5
One area for improvement would be updating the technology. There are only USB charging ports, and I have a USB-C port. I have an adapter, but I forgot to bring it with me. Overall, I had a wonderful time at this hotel and would definitely stay again. I highly recommend it!
- 5/5
Great place to stay and enjoy walks by the water
- 5/5
Our room was so comfortable and clean and the staff was very welcoming and professional.
- 5/5
Very relaxing stay. Went for a concert that unfortunately cancelled that evening, but the hotel was in walking distance from various places to dine and stores to shop.
- 5/5
Outstanding stay!! Perfect location
- 5/5
Would definitely stay again best hotel in the Woodlands
- 5/5
The hotel was amazing! Very comfortable and extremely clean with cute bathroom accessories and loved the bottle of sleepy time, scent! The food was delicious and the outdoor infinity pool was fabulous! We will definitely be back!
- 5/5
Great
- 5/5
Very clean, very friendly. Location is the best
- 5/5
Nice hotel, convenient Starbucks in lobby, friendly staff :)
- 5/5
Over all great
- 5/5
We were very pleasantly surprised about the location of this hotel, the conduit and cleanliness. The staff were very good. The Front Office director of the hotel, Mr. Ghadiri was very hospitable and in a very timely manner addressed our reservation issue as well as our parking issue. We will definitely go back to this hotel.
- 5/5
The loud music from the nearby bars made for a very long night. We were on the 6th floor and was quite disturbing
- 5/5
Amazing staff and excellent room.
- 5/5
The entire stay was very pleasant!!
- 5/5
Love the location, very convenient
- 5/5
Nothing
- 5/5
I have stayed at The Westin Hotel several times in the past year and always my go-to hotel in The Woodlands! Excellent service and very clean.
- 5/5
Walkable to shopping, eating, and entertainment. Very safe and clean area.
- 5/5
Amazing hotel, friendly staff and super clean!
- 5/5
Bar was way too loud.
- 5/5
The bed was extremely comfortable!
- 5/5
Place was great
- 5/5
Perfect stay; directly on the riverwalk
- 1/5
I never stayed there and was billed
- 5/5
The property was clean and the staff was super friendly. There were a lot of great food options within walking distance. Will definitely stay here again
- 5/5
Amazing place to stay.
- 5/5
Great hotel in great location.
- 5/5
Valet Parking super bad and rude. All the rest very good.
- 5/5
The perfect relaxing stay
- 5/5
Starbucks in lobby
- 5/5
Fantastic property and location
- 5/5
Satisfied with all the staff, excellent guest service I recommend it 💯
- 3/5
Pool is nice. Bed size, supposedly King bed, was not king bed. And when we asked the staff, he smuggishly implied that we dont know the size of a king bed. Honey, we know king bed and cali king bed, we measure the bed width and it is less than 70 inches. My BF is 6 feet 1 and i notice his legs are just barely fit, so the length isnot even 80 inches as king bed should be.
- 5/5
Beautiful hotel in an excellent location. Great service from check in to check out. Highly recommend!
- 5/5
This property is excellent!!!
- 5/5
Staves were outstanding. VERY friendly and kind.
- 2/5
I booked king size bed, but it looks like a queen bed, when we asked the staffs, they responded it very rude, we know how big are king size or queen size beds are. But maybe special “westin king size beds” are different. Elevators are super dirty and stink. Most importantly its over priced!!
- 5/5
Beautiful and comfortable Great stay all around
- 5/5
- 5/5
we loved our corner room and free transportation in the area everywhere we needed to go
- 4/5
Basic luxury. Good for a nice evening away
- 5/5
Nice
- 5/5
Very convenient, fun location.
- 5/5
The Westin at the Woodlands was a romantic and relaxing experience. The rooms were clean and comfortable. The service was wonderful. We enjoyed the free trolley rides that allowed you to enjoy all the shops, events, and restaurants that were throughout the area. The hotel’s restaurant, food, and staff were very appealing. We enjoyed our stay as we celebrated our anniversary. Thanks to all the staff!
- 5/5
The Hotel is located in a very beautiful area (The Woodlands) and the room was fantastic. I will definitely stay there again the next time I come back to Houston
- 5/5
The hotel is very beautiful and well kept. The staff was very nice.
- 5/5
Easy check in. Great customer service. Clean room and great valet parking
- 5/5
Great location, short walk to CW pavilion
- 5/5
Excellent property. Will stay again!
- 5/5
Always a great stay! Been to this hotel many times over the years!
- 5/5
Had a nice stay and will definitely rebook when returning to The Woodlands.
- 5/5
Loved our brief stay here, convienant, and comfortable. Staff was amazing
- 5/5
Dulce, front desk staff at this location was especially accommodating. She gave us a free upgrade to a room with a view then her manager followed up to be sure we had late check out. We felt like they were treating us with such care. It was a truly wonderful stay. All of the staff went above and beyond at this location. We will be back.
- 2/5
Parking is a complete rip off, Breakfast isn't included...Not happy with it!
- 3/5
So we took the room… and wow, was it noisy. There was pounding, furniture shaking music from the clubs next door until 2am. We were given ear plugs, but the music was easily heard through them. In addition, we had to hunt down someone to clean our room, even though we left our clean request light on for hours. I would not stay here again, at least not over a weekend in the summer. The view for sunset was nice from the balcony, but the noise and poor service unfortunately overshadowed any room highlight.
- 4/5
Clean room
- 5/5
This was a beautiful and very comfortable room in a wonderful walkable area. The staff was incredibly friendly and helpful.
- 5/5
Can walk to Cynthia Woods Mitchell Pavilion in 7 mins.
- 5/5
Beautiful hotel! It felt so safe and clean. Our girls loved the pool! It was awesome. We ordered to go from the Italian restaurant downstairs and sat by the fire next to the pool, ate our food drank a good glass of wine. Our room was a corner queen with many windows. We got to see the colorful fountains lit up at night. Great experience. Don’t forget to try the Mexican restaurant next door :)
- 5/5
Wonderful experience.
- 5/5
Highly recommend it. Everything is within walking distance
- 5/5
Exelente!!
- 5/5
Hotel and all staff were amazing. Food was excellent at restaurant, and the pool was nice and clean.
- 5/5
We were attending a concert nearby and liked the location due to easy walking distance from the venue. Classy hotel, clean with a friendly staff. And the bed really is very comfortable.
- 5/5
Perfect getaway
- 5/5
convenient with plenty to do and different atmospheres
- 5/5
thank you
- 5/5
Great stay overall. The lobby bar always has something going on and the staff is incredibly friendly!
- 5/5
Great hotel. So close to everything and really good restaurant attached. Would love a steam room or hot tub but everything else awesome!
- 5/5
A+
- 5/5
Excellent stay with great customer service. The pool and gym were both wonderful and room service was prompt.
- 2/5
Overall not worth more than 2 stars. In fact not sure even why this hotel costs this much. I paid extra for a corner room that I did not get. Upon check in the receptionist was EXTREMELY rude. Not a single smile from him. Not even a welcome or hello. We were up in the 8th floor and the music and noise was so loud. Not a good hotel for family or for children. My room was so dusty. There were hairs in my bedding. We are bonvoy members and we didn’t even get a complimentary water. Very disappointed. Will not stay there again
- 4/5
We did enjoy our stay, however there are a couple of bars that stay open late and you can hear the music while trying to sleep. Just keep that in mind but other than that it was great.
- 3/5
Nice area. Clean and modern facility. Room was nice but… We paid extra to upgrade to corner balcony room. It was directly above the nightclub and was loud until 1am. Escalators did not work during our stay. Check out process involved dropping room keys in basket on our way out the door, however, you must have your key to exit the parking garage. Garage is not attached to the hotel. It was raining. I called the front desk from the parking garage and had to walk back to the hotel, in the rain, and get a new key to exit the garage… Unfortunate experience.
- 5/5
Nice Location
- 5/5
Convenient hotel for any business you may have in The Woodlands. I definitely enjoyed the restaurant Sorriso in the hotel, great food and wine and attentive staff.
- 5/5
Perfect
- 3/5
By not being a Bonvoy member or valet parked, front desk was not overly friendly. Rooms were average. Online was not very clear on parking options.
- 4/5
Very good overall, but a little bit noisy in the hallways.
- 1/5
Had to stay in a rodent infested Scottish Inn on the freeway with no compensation from hotels.com
- 1/5
We left after I night !
- 3/5
Great hotel
- 5/5
It was a pleasant and accommodating experience! Highly recommended.
- 5/5
I loved the area and the proximity to shopping, also the trolley that takes you around. Front desk staff was superb.
- 4/5
Liked location, no dislikes.
- 5/5
We have stayed at The Westin Hotel on several occasions this year. Each time we had a very positive experience and discover something new in the area. They have many excellent dining and shopping options located near the Hotel and several within walking distance. We will be staying again in the near future.
- 5/5
Great hotel
- 5/5
The staff are very helpful and always exceed my expectations. The food is spectacular at Sorriso.
- 5/5
Absolutely loved this property, the perfect little weekend getaway.
- 5/5
My husband and I have been going to the hotel since 2018 for a convenient staycation! The hotel always clean and the staff is very friendly. We will continue selecting this hotel when we have date weekends.
- 2/5
Very disappointed with the service and noise level at night was terrible!
- 5/5
Close to many restaurants and shops
- 5/5
Absolutely beautiful! Loved every minute of my Valentines Day stay.
- 5/5
Every time we’ve been to the Westin Wiodlands has been a 5 star rating!
- 5/5
Great place to stay if you are wanting to shop and have night life options.
- 5/5
Nice area to go on walks, pet friendly and nice restaurants within walking distance. It can be noisy in the evenings as there is a bar / nightclub adjoining the hotel. They have earplugs in the room if that’s any indication…but the noise didn’t bother me. Great hotel and location, my preferred hotel in the Woodlands