Fairfield Inn & Suites by Marriott Tampa North
About Fairfield Inn & Suites by Marriott Tampa North
Located in Tampa, within 4.5 miles of University of South Florida and 5.4 miles of Adventure Island, Fairfield Inn and Suites by Marriott Tampa North provides accommodations with an outdoor swimming pool and free WiFi throughout the property as well as free private parking for guests who drive. The property is around 6.8 miles from Busch Gardens, 8.6 miles from 1-800 Ask Gary Amphitheatre and 14 miles from Saddlebrook Golf Course. The property has a 24-hour front desk, an ATM and currency exchange for guests. Guest rooms in the hotel are equipped with a coffee machine. All rooms will provide guests with a microwave. Fairfield Inn and Suites by Marriott Tampa North offers a buffet or gluten-free breakfast. The accommodation offers 3-star accommodations with a hot tub. Raymond James Stadium is 15 miles from Fairfield Inn and Suites by Marriott Tampa North, while Amalie Arena is 16 miles away. Tampa International Airport is 19 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the friendly and helpful staff, clean rooms, and convenient location of the hotel. However, there are recurring complaints about the quality of breakfast, issues with room amenities such as A/C and TV, and concerns about cleanliness in certain areas.
- Friendly and helpful staff
- Clean rooms
- Poor quality breakfast
- Issues with room amenities
- 0.5/5
Bad
- 3/5
Staff was very nice, especially Rita at front desk and lady who managed breakfast M-F . Spa was hot and pool area was well maintained. Pool only open dawn til dusk. Stayed for 10 days and got moved as they were renovating rooms on second floor. Bed was very hard especially in room on 3rd floor. Room has very little drawer space which was a little difficult for 10 day staff. No room safe and water pressure in 3rd floor room was low.
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Breakfast was great..good selection. Very personable gentleman working there. Good coffee! When we opened the covers there were dead bees on the sheets.
- 4.5/5
When we opened the covers there were dead bees on the sheets.
- 4.5/5
Superb
- 4/5
Very good
- 3.5/5
My room was not to my liking. The toilet was very low on the floor. The carpet was very dirty and no seating in the room. Too much space in the room normally there is a small couch in the room but there wasn’t one and there was a terrible odor in the room.
- 3.5/5
Location My room was not to my liking. The toilet was very low on the floor. The carpet was very dirty and no seating in the room. Too much space in the room normally there is a small couch in the room but there wasn’t one and there was a terrible odor in the room.
- 5/5
Everything was great. We got home and our air conditioner was out. Check in was a breeze. Breakfast was good and the pool was great for our grandson.
- 5/5
Friendliness of the staff and the quick check in was helpful.
- 4.5/5
Superb
- 5/5
Fresh breakfast and clean rooms. Accessible.
- 2.5/5
None of the actual room lights were working. The room had a slight smell, almost like dirty carpet.
- 5/5
Bed was very comfortable , friendly staff, quiet and clean . Breakfast was good too. The requirement of $100 deposit holding on my account was not informed until I checked in.
- 5/5
Bed was very comfortable , friendly staff, quiet and clean . Breakfast was good too. The requirement of $100 deposit holding on my account was not informed until I checked in.
- 4/5
Very good
- 3.5/5
The Hot tub Jacuzzi. The room was so small for four of us. Don't have enough sitting area to eat. May be good for two people only.
- 3.5/5
The room was so small for four of us. Don't have enough sitting area to eat. May be good for two people only.
- 3.5/5
Good
- 4/5
Very good
- 5/5
Clean room and staff were professional.
- 4/5
We had a nice stay.
- 4.5/5
Superb
- 5/5
The hotel was clean the staff was really nice
- 5/5
The hotel was clean the staff was really nice
- 5/5
They run a nice place. Gave us a nice room and the breakfast was actually good. As a matter of fact, I don't remember seeing that many people eating at a continental breakfast.
- 5/5
They run a nice place. Gave us a nice room and the breakfast was actually good. As a matter of fact, I don't remember seeing that many people eating at a continental breakfast.
- 5/5
It was good enough for my purpose
- 5/5
Good location. Off interstate
- 5/5
Good location. Off interstate
- 4/5
Stay was nice, however the billing was incorrect. Unfortunately, I'm still working on resolving it. I called the hotel 4 separate times today...pressing '0' for the operator a couple times (no answers) and other times pressing '3' for the front office manager. Again, no answer. I also contacted Hotels.com to see if they could get an answer. They could not get through to the property either. So unfortunately, while the stay at the property was fine, it has now taken me quite a bit of time and effort to resolve a billing issue. As a long-time Marriott-loyal customer, this is highly disappointing.
- 1/5
Because of a snow storm in NY, we coudnt get on our flight. I asked for refund and the hotel refused to give any refunds. These storm affected a lot of vacations, wasn’t our fault
- 1/5
Because of a snow storm in NY, we coudnt get on our flight. I asked for refund and the hotel refused to give any refunds. These storm affected a lot of vacations, wasn’t our fault
- 4.5/5
Superb
- 4/5
Clean GPS could not find you
- 2.5/5
Passable
- 4/5
Clean GPS could not find you
- 5/5
Yes
- 5/5
Yes
- 5/5
Clean room, nice staff, great breakfast
- 5/5
Clean room, nice staff, great breakfast
- 5/5
.
- 5/5
.
- 5/5
Exceptional
- 5/5
Great room. Grear breakfast. Staff super helpful
- 5/5
Great room. Grear breakfast. Staff super helpful
- 5/5
Staff was friendly- easy check in. Room was clean. Complimentary coffee with lots of breakfast choices.
- 5/5
Staff was friendly- easy check in. Room was clean. Complimentary coffee with lots of breakfast choices.
- 4/5
Very good
- 4/5
The hotel is a very safe place for families. The room was clean, and the laundry machines were well-maintained and convenient to use. Parking is free. The pool and whirlpool were well-maintained and clean. Breakfast service was excellent—the staff were very attentive, and the food was good. Overall, it was a comfortable, safe, and enjoyable stay in a great location right on the highway and very close to the Tampa airport.
- 3/5
Why was getting 2 bottles of water so difficult? 2 were provided as a welcome, but the two other times that I came to the desk asking for bottled water I was made to feel very uncomfortable, as if I were being greedy. I was traveling with an infant, and the water was to make a formula. I was told that there was water available in the gymnasium! Seriously Over bottled water. I’m actually considering not returning to this property and I’ve stayed there for over 10 years because it’s located so close to my daughter‘s home in Tampa.
- 3/5
Why was getting 2 bottles of water so difficult? 2 were provided as a welcome, but the two other times that I came to the desk asking for bottled water I was made to feel very uncomfortable, as if I were being greedy. I was traveling with an infant, and the water was to make a formula. I was told that there was water available in the gymnasium! Seriously Over bottled water. I’m actually considering not returning to this property and I’ve stayed there for over 10 years because it’s located so close to my daughter‘s home in Tampa.
- 4/5
Breakfast was good but elevator is broken.
- 4/5
Breakfast was good but elevator is broken.
- 3/5
Toiletries were sparse
- 5/5
Great hotel
- 1/5
I am not planning to come back this property ,
- 1/5
I am not planning to come back this property ,
- 4/5
There was a lot of noise in the hallway during the night.
- 4/5
There was a lot of noise in the hallway during the night.
- 5/5
Room was clean, comfortable and quiet.
- 5/5
Room was clean, comfortable and quiet.
- 5/5
Clean room and a great location. Quick access to everything and nice staff
- 5/5
Clean room and a great location. Quick access to everything and nice staff
- 1/5
There is NO 3% cash-back with apple card. No way to know until after the fact. WtF. Bedroom Wall is paper thin. Can hear people talking on the next door room & stump walking on the room above. Total nightmare trying to sleep. There is NO 3% cash-back with apple card. No way to know until after the fact. WtF. Bedroom Wall is paper thin. Can hear people talking on the next door room & stump walking on the room above. Total nightmare trying to sleep.
- 4/5
Staff was very friendly and courteous, and room was very comfortable
- 4/5
Staff was very friendly and courteous, and room was very comfortable
- 5/5
Clean and safe hotel in a convenient location for my business travel
- 5/5
Clean and safe hotel in a convenient location for my business travel
- 4/5
N/A
- 4.5/5
Clean Between our visiting places
- 5/5
The room were clean and the staff was great.
- 5/5
The room were clean and the staff was great.
- 5/5
The Hotel was very clean and very nice and up to date the staff was so kind and nice
- 5/5
Clean quite & wonderful staff Nothing everything & everyone was wonderful
- 5/5
Check-in was smooth. Associate was very helpful and professional. Brea
- 5/5
Check-in was smooth. Associate was very helpful and professional. Brea
- 5/5
The room is neat, place is quiet. Good service
- 5/5
The room is neat, place is quiet. Good service
- 4/5
Room was clean and hotel was quite.
- 4/5
Room was clean and hotel was quite.
- 4/5
This property was very nice and clesn.Staff was very nice.My only complaint was the AC made noise all night.So I didn't sleep well.
- 4/5
This property was very nice and clesn.Staff was very nice.My only complaint was the AC made noise all night.So I didn't sleep well.
- 5/5
Friendly helpful staff, clean room
- 5/5
Friendly helpful staff, clean room
- 5/5
Very clean and hygienic
- 5/5
Very clean and hygienic
- 5/5
The room was clean and comfy.
- 5/5
The room was clean and comfy.
- 5/5
Leon, at the front desk, was exceptional handling my check-in!
- 5/5
Leon, at the front desk, was exceptional handling my check-in!
- 4/5
Great
- 4/5
Great
- 5/5
Great place
- 5/5
Great place
- 5/5
The room was clean and smelled good. All the amenities were nice and what we expected. It was a bit humid/damp in the room but it is tampa FL so not surprised. We are very satisfied with our stay. The front desk staff were very nice!
- 5/5
The room was clean and smelled good. All the amenities were nice and what we expected. It was a bit humid/damp in the room but it is tampa FL so not surprised. We are very satisfied with our stay. The front desk staff were very nice!
- 4/5
Just stayed 1 night but overall the room was clean and the location was perfect if going to bush gardens
- 4/5
Just stayed 1 night but overall the room was clean and the location was perfect if going to bush gardens
- 2/5
Front desk very nice. The room is outdated and the ac smelled of mold. Would not go back
- 2/5
Front desk very nice. The room is outdated and the ac smelled of mold. Would not go back
- 5/5
Wonderful staff
- 5/5
Wonderful staff
- 5/5
I usually get the upgraded room with the show but I was surprised how nice the older room looked I will always choose this hotel everything was perfect and the staff was amazing
- 5/5
I usually get the upgraded room with the show but I was surprised how nice the older room looked I will always choose this hotel everything was perfect and the staff was amazing
- 5/5
Gteat property. Nica and clean.
- 5/5
Gteat property. Nica and clean.
- 5/5
I did see a cockroach on the floor in the hallway.
- 2/5
Problem with AC, inside is humid and sticky but check air is down freezing. Mold on walls in hallway as well
- 2/5
Problem with AC, inside is humid and sticky but check air is down freezing. Mold on walls in hallway as well
- 4.5/5
Clean and nice It was convenient and the price was ok
- 4/5
Overall it was not bad however the cleaning staff was rude and most didn’t speak English
- 4/5
Overall it was not bad however the cleaning staff was rude and most didn’t speak English
- 3/5
However, there were several drawbacks to our stay. The curtains were sheer, and with bright lights shining outside, the room stayed uncomfortably bright all night. However, the room was quite dark with limited lighting. Noise was also an issue, as footsteps from the floor above were very loud. The sofa bed was extremely uncomfortable, with noisy springs that could be felt through the mattress. Breakfast and parking were both complimentary, which was a plus. The breakfast selection was average: the waffle mix was thin, but the French toast sticks were decent, and there were some good wallergye-friendly options available. Overall, while the location and staff were positives, the comfort, noise, and lighting issues significantly impacted the quality of our stay.
- 3/5
However, there were several drawbacks to our stay. The curtains were sheer, and with bright lights shining outside, the room stayed uncomfortably bright all night. However, the room was quite dark with limited lighting. Noise was also an issue, as footsteps from the floor above were very loud. The sofa bed was extremely uncomfortable, with noisy springs that could be felt through the mattress. Breakfast and parking were both complimentary, which was a plus. The breakfast selection was average: the waffle mix was thin, but the French toast sticks were decent, and there were some good wallergye-friendly options available. Overall, while the location and staff were positives, the comfort, noise, and lighting issues significantly impacted the quality of our stay.
- 1/5
Who ever they hired to do the painting in the interior of the building sloppy shoddy work. Including the room. The hallways lighting awful and looked cheap. This hotel location doesn’t represent the brand needs to be inspected by corporate.
- 1/5
Who ever they hired to do the painting in the interior of the building sloppy shoddy work. Including the room. The hallways lighting awful and looked cheap. This hotel location doesn’t represent the brand needs to be inspected by corporate.
- 2/5
This property doesn’t represent the Brand and very disappointing. Horrible paint job the hallways lightning awful. Everything about this hotel shows cheaply run and shows it’s probably owned by third world company.
- 2/5
This property doesn’t represent the Brand and very disappointing. Horrible paint job the hallways lightning awful. Everything about this hotel shows cheaply run and shows it’s probably owned by third world company.
- 4/5
Nice hotel
- 4/5
Nice hotel
- 5/5
Great breakfast, clean rooms, and the staff are very kind. I’ve returned to the hotel multiple times as a result of the good service and cleanliness.
- 5/5
Great breakfast, clean rooms, and the staff are very kind. I’ve returned to the hotel multiple times as a result of the good service and cleanliness.
- 5/5
We stayed at this Fairfield for two reasons, 1) I personally prefer Marriott Courtyards or Fairfields for their cleanliness and hassel free stays. 2) This visit was out of necessary due to a home a/c failure and we were able lock a fair and affordable rate for two rooms within issue on short notice. 3) This location had a wonderful complimentary breakfast which was plentiful and not purposely reduced or nonexistent at other competitors. This Fairfield had kind and accommodating staff that took care of our needs and even a late checkout ws granted since our ac repair coincided with the original check out time. We have young children under 3 that needed to be in a safe and cool environment while this was happening and Fairfield came through. Thank you!
- 5/5
We stayed at this Fairfield for two reasons, 1) I personally prefer Marriott Courtyards or Fairfields for their cleanliness and hassel free stays. 2) This visit was out of necessary due to a home a/c failure and we were able lock a fair and affordable rate for two rooms within issue on short notice. 3) This location had a wonderful complimentary breakfast which was plentiful and not purposely reduced or nonexistent at other competitors. This Fairfield had kind and accommodating staff that took care of our needs and even a late checkout ws granted since our ac repair coincided with the original check out time. We have young children under 3 that needed to be in a safe and cool environment while this was happening and Fairfield came through. Thank you!
- 5/5
Nice place for a disabled person to stay
- 5/5
Nice place for a disabled person to stay
- 1/5
Staff horrible
- 1/5
Staff horrible
- 5/5
During breakfast and checkout, Leon was kind and attentive. You can tell he genuinely cared about our stay. Thank you! We’ll be back.
- 5/5
During breakfast and checkout, Leon was kind and attentive. You can tell he genuinely cared about our stay. Thank you! We’ll be back.
- 5/5
Great Breakfast
- 5/5
Great Breakfast
- 3.5/5
Was clean and good location The shower had absolutely no pressure anytime. A slow drizzle of water. The air conditioner sound like an F-16 fighter jet taken off in our room. Call down to front desk no response. Had to get an elevator and go down to front desk to ask for pillows that were requested at check-in to be brought to Room to find out they had no available pillows for us.
- 3/5
Centrally located Old, carpet all over
- 5/5
Great Staff!
- 5/5
Great Staff!
- 5/5
They were great. Friendly front desk and clean rooms!
- 5/5
They were great. Friendly front desk and clean rooms!
- 4/5
No parking fee.
- 4/5
No parking fee.
- 4/5
Clean
- 4/5
Clean
- 4/5
Clean
- 4/5
Clean
- 5/5
Staff was one of the best that I have encountered with hotels,
- 5/5
Staff was one of the best that I have encountered with hotels,
- 4/5
Our stay was comfortable. The check-in staff was kind. The breakfast was as expected, but was pleased with how clean the area was.
- 4/5
Our stay was comfortable. The check-in staff was kind. The breakfast was as expected, but was pleased with how clean the area was.
- 5/5
The property was okay and kept the staff could use a little more upbeat when someone checks in. They weren’t rude but just mediocre
- 5/5
The property was okay and kept the staff could use a little more upbeat when someone checks in. They weren’t rude but just mediocre
- 5/5
I was a little skeptical after reading the reviews, but the hotel was nice and clean. The front desk clerk was very nice and welcoming. He held a conversation with me and made me felt valued.
- 5/5
I was a little skeptical after reading the reviews, but the hotel was nice and clean. The front desk clerk was very nice and welcoming. He held a conversation with me and made me felt valued.
- 3/5
Clean. Near shops. There was a lot of confusion at Front desk. The staff was unable to make keys for the rooms due to machine being inoperable, so guests had to be escorted to their rooms by the cleaning crew. We felt like prisoners without a key to come and go as we pleased. We also opted to pay at property when we initially made the reservation, but received an email the morning we were scheduled to arrive threatening to cancel the reservation if we didn’t update the payment immediately.
- 5/5
Front desk staff is lovely and breakfast was very good. Clean and safe location.
- 5/5
Front desk staff is lovely and breakfast was very good. Clean and safe location.
- 3/5
Smelled like wet dog and weed. Walls are paper thin and everything can be heard from the hall and surrounding rooms.
- 3/5
Smelled like wet dog and weed. Walls are paper thin and everything can be heard from the hall and surrounding rooms.
- 5/5
Breakfast was good, room clean, bed was ok, pillows could be better lol, but Its a hotel..
- 5/5
Breakfast was good, room clean, bed was ok, pillows could be better lol, but Its a hotel..
- 5/5
Receptionist at check in was a delight and very helpful with questions about the area. Room was clean and modern. Snacks available for purchase 24 hours. Breakfast well presented and adequate! Thank you!
- 5/5
Receptionist at check in was a delight and very helpful with questions about the area. Room was clean and modern. Snacks available for purchase 24 hours. Breakfast well presented and adequate! Thank you!
- 5/5
What I liked most was that it was clean.
- 5/5
What I liked most was that it was clean.
- 4/5
Near USF
- 4/5
Near USF
- 4/5
The property was clean and the area was quite. It's conveniently close to I-75 & I-4.The lobby, breakfast area, and gym are small. Overall, I enjoyed my stay.
- 4/5
The property was clean and the area was quite. It's conveniently close to I-75 & I-4.The lobby, breakfast area, and gym are small. Overall, I enjoyed my stay.
- 5/5
Nice place. Clean, quiet, friendly and helpful staff. The complimentary breakfast has lots of good options and Bob Evans is right next door for other food options and is in walking distance.
- 5/5
Nice place. Clean, quiet, friendly and helpful staff. The complimentary breakfast has lots of good options and Bob Evans is right next door for other food options and is in walking distance.
- 3/5
When we entered our first room, it STUNK so bad of moth balls and mold, we ran out and downstairs to get another room. Only thing left was a hearing impaired room. The second room was okay, nothing special, nothing nice to say about it, and a TINY countertop with no space. Beds were okay, pillows uncomfortable. Breakfast was not as expected as well for a Fairfield. The woman in charge did work hard to keep up with demand. Front desk staff was decent. They had their hands full as the elevator. DID NOT WORK during my entire stay. Great fun carrying stuff up and down the stairs. This hotel was NOT WORTH THE PRICE and it should have been discounted due to the inconvenience of not having an elevator. In the future, I definitely do not plan to stay here ever again and advise others to steer clear as well. Changes at this hotel are definitely needed.
- 3/5
When we entered our first room, it STUNK so bad of moth balls and mold, we ran out and downstairs to get another room. Only thing left was a hearing impaired room. The second room was okay, nothing special, nothing nice to say about it, and a TINY countertop with no space. Beds were okay, pillows uncomfortable. Breakfast was not as expected as well for a Fairfield. The woman in charge did work hard to keep up with demand. Front desk staff was decent. They had their hands full as the elevator. DID NOT WORK during my entire stay. Great fun carrying stuff up and down the stairs. This hotel was NOT WORTH THE PRICE and it should have been discounted due to the inconvenience of not having an elevator. In the future, I definitely do not plan to stay here ever again and advise others to steer clear as well. Changes at this hotel are definitely needed.
- 2/5
Just was horrible
- 2/5
Just was horrible
- 5/5
Was ok, nice relaxing getaway
- 5/5
Was ok, nice relaxing getaway
- 4/5
Close to Moffet Cancer Center. Call hotel directly for “Moffet special rate”.
- 4/5
Close to Moffet Cancer Center. Call hotel directly for “Moffet special rate”.
- 5/5
From the friendly folks at the front desk to the very helpful housekeeping staff everyone we met was friendly and on top of things. Tiara made sure the breakfast was well stocked and well presented. The eggs were well cooked and sausage and French toast sticks and biscuits and gravy made a nice variety of items
- 5/5
From the friendly folks at the front desk to the very helpful housekeeping staff everyone we met was friendly and on top of things. Tiara made sure the breakfast was well stocked and well presented. The eggs were well cooked and sausage and French toast sticks and biscuits and gravy made a nice variety of items
- 5/5
Definitely a quality stay
- 5/5
Definitely a quality stay
- 2/5
Toilet on first floor was clogged. Elevator was very slow. No ice machine on second floor. Cleaning staff looked overworked and depressed. My son mistakenly left a bag of dirty clothes and when I realized and called the day after checkout, I was told that I would have to estimate weight and send them a label to have the items mailed to me. Sometimes in business, it better to just go that extra mile for someone you know has the potential to be a repeat customer and frequents Marriott properties. We will not return.
- 2/5
Toilet on first floor was clogged. Elevator was very slow. No ice machine on second floor. Cleaning staff looked overworked and depressed. My son mistakenly left a bag of dirty clothes and when I realized and called the day after checkout, I was told that I would have to estimate weight and send them a label to have the items mailed to me. Sometimes in business, it better to just go that extra mile for someone you know has the potential to be a repeat customer and frequents Marriott properties. We will not return.
- 5/5
Overall great experience
- 5/5
Overall great experience
- 5/5
Good bang for your buck. Very clean.
- 5/5
Good bang for your buck. Very clean.
- 5/5
Freshly remodeled and the staff was excellent
- 5/5
Freshly remodeled and the staff was excellent
- 5/5
i like!
- 5/5
i like!
- 5/5
Easy to find, room clean
- 5/5
Easy to find, room clean
- 4/5
The property was good
- 4/5
The property was good
- 4/5
I liked the free breakfast. I like free parking. I didn't like having just a mini fridge in the room. Some hotels have a big refrigerator.
- 4/5
I liked the free breakfast. I like free parking. I didn't like having just a mini fridge in the room. Some hotels have a big refrigerator.
- 3/5
I deleted this hotel due to the breakfast being included, however, there was absolutely no breakfast. There weren’t even plates and it looked like a war zone. It was a horrible experience.
- 3/5
I deleted this hotel due to the breakfast being included, however, there was absolutely no breakfast. There weren’t even plates and it looked like a war zone. It was a horrible experience.
- 5/5
feel the parking lot is very dark
- 5/5
feel the parking lot is very dark
- 5/5
Staff was absolutely amazing.
- 5/5
Staff was absolutely amazing.
- 5/5
Very friendly staff. Very clean. Comfortable bed. Quiet. Good breakfast.
- 5/5
Very friendly staff. Very clean. Comfortable bed. Quiet. Good breakfast.
- 3/5
Property is not well maintained; it’s run down. Room has heavy chemical smell like at mix of Fabulouso and bleach. Shower doesn’t drain well; overall lack of attention to detail. This should not have the Marriott name.
- 3/5
Property is not well maintained; it’s run down. Room has heavy chemical smell like at mix of Fabulouso and bleach. Shower doesn’t drain well; overall lack of attention to detail. This should not have the Marriott name.
- 5/5
Great
- 5/5
Great
- 4/5
Very nice place to stay
- 4/5
Very nice place to stay
- 4/5
Nice, clean property and staff was nice
- 4/5
Nice, clean property and staff was nice
- 5/5
I liked that the rooms were clean, bug free and comfortable
- 5/5
I liked that the rooms were clean, bug free and comfortable
- 3/5
..
- 3/5
..
- 2/5
Our room was not vacuumed when we arrived. I know that because I could see large particles on the floor. The hotel needs a makeover. Pretty shabby in some parts of the room. There was a hole in the carpet and damage to door. The breakfast area wasn’t well maintained. Wouldn’t stay here again.
- 2/5
Our room was not vacuumed when we arrived. I know that because I could see large particles on the floor. The hotel needs a makeover. Pretty shabby in some parts of the room. There was a hole in the carpet and damage to door. The breakfast area wasn’t well maintained. Wouldn’t stay here again.
- 5/5
Clean
- 5/5
Clean
- 5/5
Great
- 5/5
Great
- 5/5
The staff was friendly and assisted us with any questions we had.
- 5/5
The staff was friendly and assisted us with any questions we had.
- 5/5
Very modern and nice room. Quiet and nice attentive staff.
- 5/5
Very modern and nice room. Quiet and nice attentive staff.
- 2/5
This is the 4th time I've stayed here in 15 months and twice the hot tub was either out of serice or broken. Perhaps they should stop advertising one. Before 5 i went to the desk to tell them the hot tub was cold. Ibwas told by the desk it was a hot as allowed. Inwrnt back out @ 5 and it was almost as cold as the pool. I went in to get the manager (whobseemed annoyed) who called some maintenance person and all they could say isnl they cant fix it till tomorrow. Maybe if someone would have listened the first time it couls have been repaired and they would have a satisfied customer. The hot tub is the only reason ibpaid a higher price to stay there. Wont happen again. There is a Hilton 2 minutes from there that will get all my business from now on.
- 2/5
This is the 4th time I've stayed here in 15 months and twice the hot tub was either out of serice or broken. Perhaps they should stop advertising one. Before 5 i went to the desk to tell them the hot tub was cold. Ibwas told by the desk it was a hot as allowed. Inwrnt back out @ 5 and it was almost as cold as the pool. I went in to get the manager (whobseemed annoyed) who called some maintenance person and all they could say isnl they cant fix it till tomorrow. Maybe if someone would have listened the first time it couls have been repaired and they would have a satisfied customer. The hot tub is the only reason ibpaid a higher price to stay there. Wont happen again. There is a Hilton 2 minutes from there that will get all my business from now on.
- 3/5
,
- 3/5
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- 1/5
The room was moldy, the air in the room was humid, there was mold in the shower. It was overall a gross experience and I got very sick after my stay.
- 1/5
The room was moldy, the air in the room was humid, there was mold in the shower. It was overall a gross experience and I got very sick after my stay.
- 5/5
Nice and clean very good
- 5/5
Nice and clean very good
- 3/5
The property is old and you can tell. Our room smelled very strongly of aerosol cleaning sprays, to the point where I looked for another place. Some people are hugely sensitive to these things, you should be aware. Our tv did not work, but finally with the help of the front desk clerk we got it working. The mute/volume never worked correctly. The second day of our stay, our room was not cleaned at all, bed not made, and no fresh towels. This is not acceptable for the price point. The best part of the room was the remodeled bathroom. All that worked. They had nice fitness center and a small pool, we did not use either, just an observation. Breakfast was meager in comparison to other hotels of similar price, although the person working the area worked hard. I won’t stay in this location again.
- 3/5
The property is old and you can tell. Our room smelled very strongly of aerosol cleaning sprays, to the point where I looked for another place. Some people are hugely sensitive to these things, you should be aware. Our tv did not work, but finally with the help of the front desk clerk we got it working. The mute/volume never worked correctly. The second day of our stay, our room was not cleaned at all, bed not made, and no fresh towels. This is not acceptable for the price point. The best part of the room was the remodeled bathroom. All that worked. They had nice fitness center and a small pool, we did not use either, just an observation. Breakfast was meager in comparison to other hotels of similar price, although the person working the area worked hard. I won’t stay in this location again.
- 1/5
Room wifi did not work! I was displaced due the hurricane and have a voucher but everywhere was full. So I got weary and paid for a room as I needed to work. Being I couldn’t connect it was a total waste. The bedding and nightstand also had some kind of tiny insects im hoping not bed bugs
- 3/5
Staff was really nice, but our room was very humid that the walls were coming apart. We feel like the hotel should've had a dehumidifier and a roll of toilet paper was covered blood or something.
- 5/5
Comfortable and clean rooms.
- 3/5
Property was okay for just needing somewhere for the night but wouldn’t stay again. Poor updates. Looks like an old hotel that someone just added paint and caulking to everything. Even the complimentary breakfast was blah.
- 4/5
It was ok
- 1/5
No Digi Key, Unfunctional Elevator, Bad Odor in the room
- 4/5
My only complaint was the first morning I came down to breakfast at 8:45am (I believe it runs until 10am??) only to find all the hot food was gone and no more coming out. Attendant didn’t expect the amount of people that came down for it. Poor planning on hotels part considering that’s its USF move in weekend so I imagine there were quite a few families checked in. The attendant was very apologetic and was kind enough to make us some scrambled eggs. Unfortunately there was as not much else to pick from so we still ending having to eat breakfast elsewhere. Not a good way to start our day.
- 4/5
Great staff very helpful. The room was nice could use some updating but still clean. I would stay there again if I get a good rate.
- 2/5
I stayed at this property a few times and it was pretty good however the last time was not. The first room had a very strong pungent smell which was intolerable. We were moved to a second room which smelled like somebody just use the bathroom (#2). There was urine on the toilet seat and on the floor.
- 5/5
Clean hotel. Good breakfast
- 5/5
Great room service and customer service
- 4/5
Was able to check in 3 hours early. Room was small but clean. Close to USF for graduation. Breakfast was good, nothing fancy but decent options.
- 2/5
It’s ok
- 4/5
Also. The air freshener that they use is VERY strong. Would prefer much less.
- 5/5
The front desk staff was amazing. The room were clean, the pool was awesome to use. They also give you a free breakfast which include waffles boiled eggs the standard but good. The location is great and convenient to shopping and dining and Parks as well.
- 5/5
Despite these issues, the property itself is very nice, and I do plan on returning.
- 5/5
Everything about this hotel is fantastic!!
- 5/5
Great customer service
- 5/5
Very clean hotel!
- 5/5
Very clean, good breakfast and near everything.
- 2/5
Further, there was strong odor of commercial detergent in entire room that was noticeablly standing out as soon as you enter the room. Comforters didnt feel luxurious bit couldnt judge them because of odor in room and dirty bathroom experience. They did the job bit definitely not a luxurious experience I had guessed based on brand name of the hotel chain. Only good part was free breakfast. Overall this felt not better than a roadside motel.
- 5/5
N/A
- 5/5
The experience was super great the room was very clean. one issue I have when I stay in hotels is the room not been clean properly and this hotel, I did not have to worry. The room was amazing very clean the bathroom and towel were also very clean. I do recommend this hotel to family and friends. awesome experience.
- 5/5
Everything was amazing
- 5/5
Very nice clerk named Leon at check-in. Room is clean and spacious!!
- 4/5
Great stay and near of bush garden and included breakfast