Wyndham Phoenix Airport/Tempe

Breakfast is made to order and good quality

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No complementary breakfast Staff was a bit rude.

It was fine for overnight stay before a early morning flight. I specifically stayed there for the airport shuttle service however they do not have provide the airport shuttle service before 5am so I had to uber anyway.

Didn't use the amenities, restaurant wasn't open for breakfast. Everything else was great

Great place

Clean and safe

Location was good close to the airport. No microwave in rooms

Quiet and nice customer service Na

Quiet and nice customer service Na

The stay was ok but I’ve stayed at hotels that were better

We liked the accommodations Wyndham had to offer like the large pool and large beds :) Pool hours close at 9 wish it was 12

We liked the accommodations Wyndham had to offer like the large pool and large beds :) Pool hours close at 9 wish it was 12

I like that the room was big and the flooring. I did not like that they didn't even offer breakfast. No coffee no tea. They should offer at least the continental breakfast. They do Have a restaurant which you gotta pay. I never stayed in a hotel that don't offer breakfast. There is cheaper hotels that offer breakfast..

I’d give the entire experience a B+. No issues with the hotel.

I didn’t check and they didn’t refund me

LOCATION IS GREAT AND NEAR AIRPORT WE DID NOT EAT BREAKFAST AS WE LEFT EARLY BAR WAS GREAT TIME

The rooms were clean. Except one of our rooms ac was not working properly..front desk customer service needs a lil work, not very friendly ..

Great hotel at an excellent price

My 2nd stay was not as nice as the first. I have challenges with mobility and asked for a room closer to the front desk. The gentleman at the front desk would not accommodate the request. When I got to the room there was a dirty cleaning rag in the bathroom and one of the white comforters was dirty. The beds rolled when we sat on them. I was disappointed because I spoke highly of this hotel. The overall hotel is nice and I would stay again but this time was a disappointment.

This was a nice hotel for the price and it was convenient to have the shuttle from the airport.

Room was clean. Easy check in. Coco needs a raise! She was amazing! The hallway on the third floor smelled like sumn

Nice

This place is one step above a motel.

Bed and pillows are so soft - good quality.

Bad beds. Beds moved on wheels

The beds and pillows need to be replaced

Clean room and pool area is awesome!

Any hotel can serve you better than this hotel. Worst experience ever.

Perfect location near contractors row.

LOVE THIS HOTEL!!!! WE WILL FREQUENT THIS HOTEL OVER AND OVER AGAIN!!!! THANK YOU!!!

Rooms were clean. Door was not properly on the hinges so could not latch it and in a lot of cases had to throw my body against the door just to close all the way, AC also didn’t work great. Gym was not very well maintained, restaurant was subpar at best especially for the price of products. Lobby store didn’t have a great selection of items

Our flight arrived early, so we were allowed to check in a bit early and ordered breakfast, which was super convenient. The staff all around was great. The airport shuttle was also easy to schedule and convenient. I enjoyed hanging out at the pool and appreciated having a balcony. Something I really liked was the icy gold citrus water they had in the lobby for guest. It was a great place for the money. Also very quick to get to Arizona State campus. I would stay here again.

Upon arrival the front desk representative was not amicable and seemed to be annoyed by us. The room had a bit of trash and the refrigerator had leftover food from God knows when. I do not recommend this hotel.

Disappointing

The resort did not meet the standards I expected from a Wyndham property, and I left feeling highly disappointed and dissatisfied. The staff was extremely rude and unhelpful throughout my stay. There was no complimentary coffee available, and every time I asked for assistance, I was met with attitude or told the staff was too busy, despite the building appearing empty. Overall, the customer service was terrible, and the experience was very disappointing.

The bed was comfy and the bedding was clean and nice and soft not overly starchy. Front desk staff were efficient and helpful. Felt like a nicer hotel for reasonable prices. Nice facilities. Convienant location. When we first arrived we did not receive the same room rate (king bed) that we had booked. The staff was able to fix it at no additional cost, but it was annoying. House cleaning did not bring clean towels, or turn down the bed. The fridge wasn't very cold. The hotel was a bit confusing to navigate.

LOCATION IS GREAT AND NEAR AIRPORT WE DID NOT EAT BREAKFAST AS WE LEFT EARLY BAR WAS GREAT TIME

The bed was comfy and the bedding was clean and nice and soft not overly starchy. Front desk staff were efficient and helpful. Felt like a nicer hotel for reasonable prices. Nice facilities. Convienant location. When we first arrived we did not receive the same room rate (king bed) that we had booked. The staff was able to fix it at no additional cost, but it was annoying. House cleaning did not bring clean towels, or turn down the bed. The fridge wasn't very cold. The hotel was a bit confusing to navigate.

The staff isn’t very friendly, the pool was dirty.

You can request a microwave in room just make sure it's a working one

Staff was nice Paid for a king room Got a queen .

Exceptional

Everything went good

Everything went good

The overall property and size of room was as expected and mostly enjoyed the stay. The room was clean The pool and hot tub were nice. Asked staff at front desk for extra sheet and blanket they never brought it or said we could pick up at front desk. The beds were too soft more like sunk in. The beds were king size but sunk-in the middle of the mattress.

Additionally, our room was not cleaned at all during our 3-night stay, even though we made sure to leave the “Do Not Disturb” sign off. I was also under the impression there would be an airport shuttle available, but it didn’t start running until 5am—and we needed to leave earlier—so we had to spend extra money on a Lyft. That was a major reason I chose this hotel. To add to the frustration, even basic amenities like coffee were not complimentary. Overall, the experience did not match the expectations set, especially given the cost.

Went solo really good hotel they’re very friendly and helpful!

Great stay ginger at the front desk was wonderful. We really had a nice time. Thanks for everything.

Rude checking in

9 mins away from Phoenix Airport No oven inside the room

9 mins away from Phoenix Airport No oven inside the room

Good

It was dreamy to hang out by the pool and hot tub. The staff was friendly and accommodating. The room and beds were comfortable and clean. I really appreciated the airport shuttle. I'd stay here again!

The bed was comfortable and bathroom was clean Staff was unorganised, water cooler in gym was moldy and cultured mosquitoes, the bar payment system was down, staff forgot my late check out, no filtered water in building, took many calls to get hold of front desk.

Great close to airport

There were some hair in the shower when I entered my room but overall great hotel to stay at. I don’t mind coming back

Front desk was helpful when extended the night. Some ants were still visible in the room 121. Suggest a thorough cleaning.

Room 121, room was clean when we arrived. Although, during some time we had noticed ants in the room. They were all over the counter and on the floor. Called from desk to inform. Call did take awhile to go through, Phone was also not working in the room. Had to utilize cell phone to make the call to front desk.

I have no real complaints about this property. My bed was comfortable. The room was definitely clean. My balcony was outdated in the seats were dirty so I didn’t sit on them. My balcony door handle from the inside was broken and kept coming off if I tried to go in and out of the balcony door, my door to the entrance of the room was difficult to get into when I put my car to the reader. It was also difficult to close once I got in I closed it one time thinking that it was shut just to find out that it was still open during the middle of the night. The latch doesn’t latch all the way and that is a serious safety Issue. The last thing that I would say is, the bathroom tub was definitely outdated. The pressure of the water could be better, but other than that, my bed was comfortable. The TV worked. The bed was clean. The room itself was clean which I like a lot and it had a lot of space in there.

Everything was great

Average

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Nice hotel, good location

Breakfast at the restaurant was fast and very good.

Good stuff

Great amenities and cool pool

Nice area great location, clean and comfortable

Was not informed that the pool would be closed, was given a downgraded room form the one I had purchased the told they were sold out. Staff other than the bar tender were not very friendly.

Just overall a 6/10 which is exactly essentially what their rating is. It was affordable but I would’ve preferred to spend a little more money and be in a little cleaner, newer, better energy and staff, hotel. Just felt kinda depressing being there lol.

The pool was down for maintenance and they wouldn't allow us to cancel the reservation.

I p

Staff extremely rude and unprofessional. I purchased a room for one night and called 5 minutes after purchase to request early check in. I was told no early check in was available. Your staff declined to cancel my reservation and charged me full price for a room I didn’t stay in. The front staff was disgustingly disrespectful. Would not help me. Declined to have someone else assist me. Told me no manager was available. In his words he stated “I do not get paid for this” I disconnected call and I contacted Expedia who stated that my room could be refunded if the hotel staff approved it. He then informed me your hotel staff denied refunding me the amount. I found this to be an extremely unpleasant interaction and it caused me a great amount of distress. I explained to your staff that I was not from Arizona and needed early check in due to not having another hotel to stay in. I explained that i understand the policy does not allow refunds however I had just purchased the room minutes before calling and that I would need the funds to purchase another hotel room. The staff was completely rude, unprofessional and had no empathy. I plan to escalate this issue higher up.

Staff extremely rude and unprofessional. I purchased a room for one night and called 5 minutes after purchase to request early check in. I was told no early check in was available. Your staff declined to cancel my reservation and charged me full price for a room I didn’t stay in. The front staff was disgustingly disrespectful. Would not help me. Declined to have someone else assist me. Told me no manager was available. In his words he stated “I do not get paid for this” I disconnected call and I contacted Expedia who stated that my room could be refunded if the hotel staff approved it. He then informed me your hotel staff denied refunding me the amount. I found this to be an extremely unpleasant interaction and it caused me a great amount of distress. I explained to your staff that I was not from Arizona and needed early check in due to not having another hotel to stay in. I explained that i understand the policy does not allow refunds however I had just purchased the room minutes before calling and that I would need the funds to purchase another hotel room. The staff was completely rude, unprofessional and had no empathy. I plan to escalate this issue higher up.

Our room was super uncomfortable, our backs hurt from the bed. Will not stay again

Clean room. Great shower. Nice central pool area with lots of deck seating for socializing or relaxing. Only 10 min to airport car rental return.

AC keeps turning on and off intermittently

Modern room and bathroom, king bed was comfortable. AC keeps turning on and off intermittently

The room fee did not include breakfast, which was overpriced

Breakfast left a lot to be desired

I booked 2 beds for 2 nights and the downgraded my family and I into a 1 king bed with a twin roll out bed. Extremely disappointing after tracking all day as well as calling earlier in the day to confirm my booking no notification or update on my reservation stay. Will not be staying at any Wyndham property going forward.

Nice clean room and facilities

Great stay. Comfortable

Air conditioning unit needed to be replaced kept me all night

All good, perfect normal and fine hotel

I like the location, the lobby was nice and the staff was nice. The chair in the room was damaged. The patio furniture was old and worn out. The toilet didn't work properly.

The chair in the room was damaged. The patio furniture was old and worn out. The toilet didn't work properly.

Clean rooms and pool. Staff was helpful.

Exceptional

Worst beds I ever slept in, extremely soft, they felt like an airbed with no air in them.

I would really like a refund for my stay. I booked this hotel because amenities included shuttle and restaurant. The shuttle was unable to be used because one it was after 9pm and the other we were the only guests who needed it so they couldn’t run it. Nowhere when I initially booked it it states that there were only available to be used within it a certain timeframe or a minimum capacity. The restaurant was not open due to low customers so I had to uber food only to then be told by someone else that it was open. Overall terrible experience. The pool was dirty. And I’m pretty the ac filters need to be changed. I was waking up with dry bloody nose.

$200.00/night and can't get a cup of coffee. Hotel is a little tired, maybe $100.00/night hotel

Beds were excellent!

Staff is really nice and restaurant server is really good!!

Pool looked inviting, but we didn't use. Sean and Gigi at the restaurant were great. Staff allowed an early check in which made it nice after a day of driving. I would definitely recommend.

Dirty room and not friendly staff

Hotel had its years. Flooring in room had weak/ soft areas. I felt like I was gonna fall through. Room was comfortable. price was outrageous.

Staff was wonderful and helpful. My dad does not know how to use a computer let alone know how to print something. The young man behind the counter helped my dad to print out some tickets. The pool was clean and the experience was wonderful.

Price

Price

Staff is awesome

Bathroom was usefull but again...need maintenance

We waited an hour for the shuttle after traveling for several hours. The staff were okay, not super friendly. We checked into our room and went down to the pool. The pool was not clean and it was too hot for the hot tub. I waited 30 minutes to be waited at the Hotel restaurant and then left. When we went back to our room it smelled like sewer. It made me feel so sick. I closed the bathroom door.

The staff was polite and friendly, pool area was nice. The mattress was beyond horrible. It was the most restless and uncomfortable sleep I can remember, 4 nights in a row. I asked at the desk if something could be done, but they said all the mattresses need to be replaced and they’re “working on it”. She also said switching rooms could just possibly get me a worse mattress. There was mildew in the shower, also the ice machine non-functional on first floor. I asked for a partial refund but was ignored.

workout area and entrance could be cleaner

Do not stay here. No shuttle service.

Never going to stay there again

Staff has shortfalls and poor customer service skills

I had a King room with Pool View and I loved it! The room was spacious and clean with a balcony and the view was nice. Bathrooms were clean. Hotel location was close to things we wanted to do. I would stay here again!

Most of the staff was super friendly! A few seemed like they didn't want to be there let alone be helpful

Convenient location to where I needed to be and an affordable option for a short overnight stay.

Very nice, comfortable room with plenty of space. Helpful staff. Courteous airport shuttle that ran on time. Would definitely stay there again.

Nice room. A little noisy but that’s to be expected when you stay at a hotel near the airport.

The balcony door was off track and didn’t close correctly. They didn’t have free breakfast. Spa didn’t work. The hotel is older and they just tried to add bandaids to fix things- which is terrible .

The balcony door was off track and didn’t close correctly. They didn’t have free breakfast. Spa didn’t work. The hotel is older and they just tried to add bandaids to fix things- which is terrible .

Property very run down. No hot water in shower. Bar closed at 9p on Friday. Pool area dirty. Hot tub closed.

Property very run down. No hot water in shower. Bar closed at 9p on Friday. Pool area dirty. Hot tub closed.

Given a new room readily when the ch

Given a new room readily when the ch

The front desk one couldn’t even get a hello, welcome to our hotel. Just putting in their time. Pool was needing cleaning and hot tub did not work. Room were clean. Very dated hotel.

The front desk one couldn’t even get a hello, welcome to our hotel. Just putting in their time. Pool was needing cleaning and hot tub did not work. Room were clean. Very dated hotel.

The amenities with the pool, hot tub, patio area and laundry are fabulous. The fitness center needs some serious cleaning, but is nice they have one available onsite. The restaurant is convenient, however, we ended up leaving for all of our meals as the food is mediocre. Overall I would book with Wyndham Phoenix Airport/Tempe for my next visit.

The amenities with the pool, hot tub, patio area and laundry are fabulous. The fitness center needs some serious cleaning, but is nice they have one available onsite. The restaurant is convenient, however, we ended up leaving for all of our meals as the food is mediocre. Overall I would book with Wyndham Phoenix Airport/Tempe for my next visit.

Unable to get a paper receipt upon check out. I have submitted a request via email 5 days ago, but I have not received a response. I sent another request today.

Needs room updating. Were some safety issues..exposed electrical.

Room was clean, but housekeeping after booked in was nil. Plumbing had leaks in bathroom in room and in main bathroom in lobby. Needs some TLC. Staff were very polite. Price was med-high for condition of facilities

Room was clean, but housekeeping after booked in was nil. Plumbing had leaks in bathroom in room and in main bathroom in lobby. Needs some TLC. Staff were very polite. Price was med-high for condition of facilities

I was misinformed about the shuttle and I have to pay for Uber

I was misinformed about the shuttle and I have to pay for Uber

great

great

Staff

Staff

Staff & room

Staff & room

Great staff

Great staff

Couldn't find the ice machine

Nice rooms and staff

Nice rooms and staff

Location was close 2 airport! The rm was Not cleaned properly as there was a dirty sock in the middle lamp table between the bed’s!

Cleanliness, pool

Cleanliness, pool

The room were very nice. The staff was great. The only complaint is the beds were full not queen like they advertised. No fridge in room either

The room were very nice. The staff was great. The only complaint is the beds were full not queen like they advertised. No fridge in room either

Clean

Clean

Hotel is not like it seems we had a water leak we asked them to change our sheets ans bring us towels while we were gone and whenn we got back later that night they didnt so we called no one could help us so they brought towels and gave us sheets tonchange them our selfs the first night we had two beers each at the bar it cost us 40 dollars and then the next morning we had breakfast it was cold and nasty i ordered oatmeal it was pure water i couldnt eat it and because evrything else was cold i wasnt ordering anything else the young girl helping breakfast had no customer service skills was completely rude when i showedd her the oatmeal her response was ok ill take it off the bill extremely rude like i was an inconvenience to her.

Hotel is not like it seems we had a water leak we asked them to change our sheets ans bring us towels while we were gone and whenn we got back later that night they didnt so we called no one could help us so they brought towels and gave us sheets tonchange them our selfs the first night we had two beers each at the bar it cost us 40 dollars and then the next morning we had breakfast it was cold and nasty i ordered oatmeal it was pure water i couldnt eat it and because evrything else was cold i wasnt ordering anything else the young girl helping breakfast had no customer service skills was completely rude when i showedd her the oatmeal her response was ok ill take it off the bill extremely rude like i was an inconvenience to her.

We had a wonderful stay! The rooms were very clean and well maintained, which made us feel comfortable right away. The staff was incredibly friendly and accommodating, always willing to help with anything we needed. The location was perfect and made it easy to get around, especially traveling with family. We truly enjoyed our time here and would definitely stay again!

We had a wonderful stay! The rooms were very clean and well maintained, which made us feel comfortable right away. The staff was incredibly friendly and accommodating, always willing to help with anything we needed. The location was perfect and made it easy to get around, especially traveling with family. We truly enjoyed our time here and would definitely stay again!

The location The staff was rude and I didn’t get the room I paid for the room I reserved!!!

Everything seemed old except in the room itself. Staff was kind of blah.

Everything seemed old except in the room itself. Staff was kind of blah.

Only I love the food at restaurants Guy at bar he friendly, welcoming. He delightful to have him as server Just check in today Feb 6 2026. I here for a CE classe with good friend. This property is older. The lobby is pretty nice but then walking down the hallway toward the elevator is a little dingy old. With 2 room with only "2 "full bed and couch bed other room. 2 bathroom with balcony. I thought it was 4 beds. I might miss read the description. Nice view of the inner pool. I choice had no breakfast with my stay. The air conditioner is noisy. But the restaurant is fantastic food it Worth every penny. wings, chip and salsa, fish tacos so delicious for hotel. I been to a lot hotel it one best hotel food. We were not expecting much hotel food but this was nice surprise so delicious ?. evening bar guys were friendly towards us. He was very welcoming. He was delightful. Check in No waiting time got here @4:30pm / Little bit nervous the property didn't have my reservation from booking. So property had made create a reservation for me stay. Then I have to deal with booking tomorrow take to them to see what Happens with my booking. ( Update on booking I call booking.com seem they handle professional between them and the property.. Front desk seem just there do a job. Nothing special. We did ask for extra linens that was fine. The room is good space for the 3 of us. The bed are surprise to be soft. At least hot water is great. The pressure of water low pressure Only I booked the hotel because of suite for being at only reasonable budget two nights stay while the golf event her phx. The hotel is close to airport but I am not sure had a airport shuttle. Update they do have a airport shuttle which I don't know if us 24/7. Overall it good hotel for a night stay short term. nothing special with this hotels but the food is delicious.and the shipwreck cocktail was delicious

Room was spotless. Family friendly resort style,I enjoyed the air on the patio as well. Weight room was nice ,didn’t get to the pool but looked clean.

Room was spotless. Family friendly resort style,I enjoyed the air on the patio as well. Weight room was nice ,didn’t get to the pool but looked clean.

Nothing. I had a confirmed reservation but when i arrived there were no rooms available . I was stranded there with nowhere to stay. The front desk and the Website said the Breakfast was complimentary. The next morning they directed me to order from the menu and then gave me a bill for over $20. I had only eaten a few bites when i told my server i was going to the restroom. When i returned, the Manager had cleared the table and claimed i had finished my breakfast. He was argumentative and very rude.

Clean rooms, comfortable beds, nice little restaurant to eat at. Staff was pleasant. Shuttle to the airport was good

Clean rooms, comfortable beds, nice little restaurant to eat at. Staff was pleasant. Shuttle to the airport was good

Everything was perfect!

Everything was perfect!

Clean room. Nice to have a restaurant on site. Comfy bed.

Clean room. Nice to have a restaurant on site. Comfy bed.

The place itself was nice and clean. The staff was friendly. Parts with the water, issues with the heater. Cracking all over the walls.

The people that were very nice

The people that were very nice

Great location

Great location

The room was in good condition. The staff was busy but not exceptionally friendly considering several people checked in to the hotel due to being stranded by the storm that cancelled many flights, including myself. Hospitality means helping people, empathizing, and over achieving with customer service in situations unexpected. The bartender worked at one speed. One order at a time. One client at the bar seemed to be “helping” but only caused more pain for the bartender making the situation worse. The hotel appeared in great condition. The staff took it down a notch. I was a very patient traveler during a difficult time for hundreds of people and was very kind and understanding. Times like this create a make or break results. Thank you for requesting my opinion.

The room was in good condition. The staff was busy but not exceptionally friendly considering several people checked in to the hotel due to being stranded by the storm that cancelled many flights, including myself. Hospitality means helping people, empathizing, and over achieving with customer service in situations unexpected. The bartender worked at one speed. One order at a time. One client at the bar seemed to be “helping” but only caused more pain for the bartender making the situation worse. The hotel appeared in great condition. The staff took it down a notch. I was a very patient traveler during a difficult time for hundreds of people and was very kind and understanding. Times like this create a make or break results. Thank you for requesting my opinion.

Friendly staff and option to pay extra and Che k out very late!

Friendly staff and option to pay extra and Che k out very late!

I tried to call from the room phone to the front desk to ask for fresh sheets the next morning then I called from my phone and still no answer. Talked the person cleaning the rooms on our floor asked her to clean the room for me. She said I had to tell them at the front desk, went down to the front desk came back later on that day my room has not been touched at all. But the room was nice. The service was not.

I tried to call from the room phone to the front desk to ask for fresh sheets the next morning then I called from my phone and still no answer. Talked the person cleaning the rooms on our floor asked her to clean the room for me. She said I had to tell them at the front desk, went down to the front desk came back later on that day my room has not been touched at all. But the room was nice. The service was not.

Front desk Staff could’ve been more welcoming. Jacuzzi was broken and pool was dirty. Room was very clean however.

Front desk Staff could’ve been more welcoming. Jacuzzi was broken and pool was dirty. Room was very clean however.

Hotel was nicer than expected!

Hotel was nicer than expected!

Room had not been cleaned, food and pizza boxes, crib, bed and couch unmade, trash full, towels on the ground.

Room had not been cleaned, food and pizza boxes, crib, bed and couch unmade, trash full, towels on the ground.

Convenient to airport and easy check in. Room very clean. Quiet.

Convenient to airport and easy check in. Room very clean. Quiet.

They canceled my reservation with no refund. Awful customer service

They canceled my reservation with no refund. Awful customer service

I wouldn't tell someone to not stay here, but I couldn't highly recommend it either. As long as you can get a room as a reasonable rate, it is fine. Also, be advised the menu in the restaurant is pretty limited. This was our 2nd time to eat here (once when we stayed across the street) and there were items missing from our meals. The 1st time, my husband had the tacos that were supposed to come with beans. There were no beans and they didn't swap them for something else (like french fries or chips). Only after I asked about it did they say "Oh, we are out of beans". This time I had chicken wings that were supposed to come with jicama, celery, and carrot sticks. I only got the carrot sticks (2 of them).

I wouldn't tell someone to not stay here, but I couldn't highly recommend it either. As long as you can get a room as a reasonable rate, it is fine. Also, be advised the menu in the restaurant is pretty limited. This was our 2nd time to eat here (once when we stayed across the street) and there were items missing from our meals. The 1st time, my husband had the tacos that were supposed to come with beans. There were no beans and they didn't swap them for something else (like french fries or chips). Only after I asked about it did they say "Oh, we are out of beans". This time I had chicken wings that were supposed to come with jicama, celery, and carrot sticks. I only got the carrot sticks (2 of them).

It looks old on the outside but the lobby and rooms look brand new. One of the most comfortable beds I’ve ever slept in

I stayed there because they had a hot tub and the hot tub was cold

Staff was very helpful. Rooms were very clean.

The rooms have always been very clean and I especially enjoy the option to have a balcony to my room which is great when you want to sit out in the morning for some fresh air without leaving your room.

N/A

I liked the balcony nice view, clean room

The hotel

The shuttle didn’t respond pickup after several calls and even front desk tried calling. The bed was dirty and ac was noisy heat stunk both weee addressed the ac was noisy again after being looked . The refrigerator defrosted and leaked all over the floor and I slipped on the floor. Was very noisy being on lower floor and hot tub didn’t work.

Most dishonest hotel brand there ever was specifically their hotel in Tempe, Arizona. Prepaid for a two nights stay and my check-in was delayed because of weather. When I got to the hotel to check in for the second night, they told me that they were unable to check me in because I didn’t check in for the first night which is completely irrelevant, considering that I prepaid for two nights. They also refused to refund me the second night as well because I didn’t get there for the first night checkin. Absolute nonsense. They were incredibly rude and Hotels.com did nothing to help except take my money.

Uhm. The room was clean. But the toilet was constantly refilling itself at night

Amazing room , Friendly staff and airport shuttle service !

First, the breakfast prices are about the same as buying food at the airport—definitely not what you expect from a hotel that’s supposed to be convenient and traveler-friendly. Speaking of convenience, the Expedia listing is misleading about the airport shuttle. Yes, there is a shuttle, but it only runs from 5:00am to 9:00pm, which is useless for anyone with early morning or late-night flights. To make it worse, the shuttle is only for guests who are actually flying; if you need to get back to the airport to catch an inter-city shuttle, don’t count on it. Inside the room, it didn’t get any better. They provide one water bottle—just one. The shower didn’t even have cold water, which made it impossible to take a comfortable shower. The AC unit wouldn’t turn off unless I literally unplugged it. And yes, there were flying bugs in the room. Coffee in the lobby? Sure, if you want to pay $4 for it. Overall, the experience felt poorly maintained, poorly communicated, and definitely not worth the price. I wouldn’t stay here again, and I wouldn’t recommend it to others looking for a reliable airport hotel.

Service was excellent and accommodating.

Airport shuttle was great, surrounding area is completely unwalkable

Great room. Kind staff

Room was clean, staff was very helpful and all amenities were surprisingly very clean

Convenient and quiet. Beds very comfortable.

Friendly staff. Needed a quick stay and it suited me just fine. Quiet and relaxed. Would recommend for a layover situation anytime.

Great

Our room was very clean and obviously updated. Anytime we needed fresh linens or anything else, they were very easy to obtain. We only ate breakfast once at the restaurant but it was delicious. Our interactions with the staff at the front desk were always positive. I think Ginger at the front desk deserves a raise! She was delightful!!

Great staff

The property is located in a convenient area with easy access to the freeway. Lots of free parking which is always nice. The room size is good, and the bed was nice and comfortable

The amenities were less than desirable. 3 of the 5 workout machines did not work. The tv in the gym did not work. The umbrellas in the pool are were worn and torn. I requested towels and room service, the bed was not changed and made, they just left some towels… not a complete set, and left some sheets on the dresser instead. The computer in the lobby was old and dated and did not work well, neither did the printer. The hall way was loud throughout each day and night… walls very thin. I expected much better from Wyndham!

Lovely hotel with great stagg and large comfortable room. Easy parking and close to airport.

Great location

The room was not clean, and the shower still had hair in to and a cigar ash on the counter upon check-in on the first night

Party all night long. Loud and couldn’t sleep.

I did not feel secure in the building. Broken entrance doors were jammed open with carpet allowing anyone into the building. I used a door alarm I carry to give me a sense of peace of mind. The staff were friendly and helpful. That is about the only good thing I could say about my stay.

Everything was nice!

The room was quiet . Clean environment. Felt safe as a solo traveler.

Clean rooms

All areas were lit well and you can tell there is attention to detail. I just wish there could be an offering for free breakfast. Continental breakfast would do.

Clean, great staff, nice breakfast with the vouchers.

Great location

It was perfect

Was there on business...don't need pool or shuttle.

Yes

The first issue was that we had chosen this hotel based on their website's description of an airport shuttle available "on demand". While we were checking in, we asked for a 3am trip, but we were told that the trips don't start until 5am. Be aware that "on demand" does not mean "24-hours" here. The next issue was the shower/bathtub. The diverter in the tub spout not move at all, so using the shower wasn't an option. The latch to close the tub drain was stuck in place as well, so we couldn't even fill the tub to take a bath without finding something to plug the drain ourselves. We had arrived late and had to leave early, so we preferred to just go to bed and not bother trying to find another hotel or ask for a different room, but we were disappointed that we had chosen this hotel.

nice staff, very clean, pretty view, nice pool !

If you just need a place to stay for a short trip, this hotel will suffice. I had no issues with checking in or out. Area around is safe and easy to drive. Would recommend if you just need a basic place to stay without needing to break the bank!

No complaints.

Yes It Was Clean

Hot tub wasn't working. Had no cold water in our shower.

Staff is very helpful and friendly… hotel is dated but clean

Much to my amazement, the bed was not hard. It was really comfy and I had no problem falling asleep. Staff was very friendly.

Okay

the property had beg bugs & it took 5 days to hear back from the property manager for a refund. They had me pay for my own laundry & said they would reach out to me on Monday and never did

I throughly enjoyed my first stay at the Wyndham Airport Tempe . The staff went out of their way to make me feel welcome and safe. They also provided a free shuttle service to and from the airport. I will definitely be back again! Thank you again and I hope to be back soon!

Safe

Rooms were nice, but shower backs up and need to be cleaned and unclogged.

The Hotel is horribe I had to get a tetn I L

Breakfast is ok. Stay could have been good if I was able to utilize my hours lost on check in day (checked in late around midnight) to late check out

Airport shuttle service was good

The king bed was very comfortable and the bathroom was clean and spacious. There was a long table and chair to work at. I came during a major storm and the room had water coming in near the windows - but not enough to worry about. The restaurant had some strange hours, but there were not a lot of people staying there. I would have liked to be able to open a window for fresh air, but that was not possible. The staff was amazingly friendly, and Tian at the restaurant was incredibly helpful and knowledgeable about a wide range of topics. I would definitely stay here again.

Pool had tons of leaves, the hot tub was cold, the bathroom in our room was leaking water from the ceiling. We stayed 2 nights, room didn’t get cleaned and had to grab towels off the maid cart.

Front desk is very helpful, shuttle to airport is a big plus

This property was very clean and the rooms were updated and clean. Also the restaurant on the property was great. Overall friendly service and lovely stay!

Weak Wifi Old Facility Breakfast staffs are not friendly at all Service varies depending on staffs

The facility needs a refresh. The hot tub was not working, nor was the heat to the pool. It was quite cold. The staff were nice. Food was limited and there were no restaurants close by. Room was clean but did need a little updating.

Easy check in with very friendly and efficient staff. Room is very nice. Onsite restaurant had just what I needed for dinner, with very pleasant servers.

Better than I expected. Nice hotel with nice rooms. If ever back in the area would definitely stay again.

Since there was only one employee check in took longer than expected. When I arrived to my room the slider door to the outside was unlocked. The bathtub looked like it had been painted and large chunks of paint were pealed off. The tub had hair and the sink was clogged.

Make sure all tv remotes are in the rooms and fix the smell in the lobby. Also have someone inspect the rooms after cleaning would be nice.

My flights were delayed and the hotel were very very accommodating, helpful and friendly. The room was clean and the neighbourhood felt very safe. 10/10.

Good for the price.

Nice place to stay

Was decently priced. Stairwells smelled horrible. Restaurant was understaffed and took a long time to get service and food. Sounded like there was a domestic violence happening in one of the rooms.

It was decently clean although the remote was not so i just didn't touch the tv. Not a huge deal as i had my own device. Bed was comfy. I think the AC in my room was broken. It wouldnt turn off when i selected stop. I was freezing in my room whenever the AC was on. Staff was super friendly though.

Great

Beautiful place

clean quiet safe

clean quiet safe

clean quiet and secure

The bathrooms got super wet with the curtain and no fan

I enjoyed my stay

Enjoyed the hospitality, didn’t enjoy requesting a balcony and not getting one.

Very nice hotel. I would stay here again.

The property was clean and safe. Room was big, clean, comfortable bed and had a mini fridge. This property did have any stores or anything within walking distance and this property charges for breakfast. They do not do room service except every 3 days unless requested more often. Staff wasnt very helpful on places to eat or good places open late that delivered or any suggestions on places to go. Overall my stay was good.

The Wyndham hotel provided a decent stay that was in line with its price point. While the room was clean and featured a large, comfortable bed, the bathroom's fixtures and appliances were noticeably dated and occasionally unreliable. Overall, it's a fine option if you're looking for a no-frills stay where you get exactly what you pay for.

It was fine overall and I was put off by the dismissal of my concerns that the door would not lock properly. I was told, "no one's going to come bursting through your door." I wasn't thrilled by that type of response by Mainenance.

The stay here was great, hotel staff were helpful and friendly. This was a convenient place to stay due to its close proximity to the airport and the downtown Phoenix area.

Such a great place to stay the pool is fablous The staff is top notch the ac is ice cold my stay was wonderful dont forget to have a delicious meal and coctails at the resturant and bar wonderful stay Thank you

The shuttle service from the airport was so convenient. The restaurant at the hotel had great dinner options and the server was very friendly.

Super clean room. Easy access to freeway.

Very friendly staff!

There were roaches in the rooms. We had to move rooms twice. It took looking at 3 rooms before we found one without roaches and with a clean shower. Also they didn't have first aid kit at the hotel.

There were roaches in the rooms. We had to move rooms twice. It took looking at 3 rooms before we found one without roaches and with a clean shower. Also they didn't have first aid kit at the hotel.

Quiet airport hotel with bar and restaurant, hours for restaurant are different on every sight so ask when checking in.

Staff was amazing

I came in for a family reunion and wanted to make sure my mom had a safe place to stay and that there was plenty of parking for my SUV. Everything was as I expected, but I do have some cons. The mini fridge was so small it only takes water bottles and a few small takeout containers. No freezer. There is also 1 micowave, and it is in the giftshop, none in the room. Also, there is no service for 3 days so you have to trade your towels when you see the maid in the hallway. Breakfast is in the restaurant that you have to pay for. I liked the hotel and most of the staff was friendly and they are very close to the freeway, so we got to wherever we needed to go with no issues. Other than the fridge size, microwave and service I would stay there again. Safe and clean.

Awesome place

Convenient location, quiet room, plenty of parking.

Great staff

Good place to stay

Need updating. The air conditioner in room kept turning on and off and was very loud. The patio door was difficult to open and close and the hallway smell like weed. The vending machine on our floor was also not working had to go to a few others floors before finding one that worked.

Staff is very nice and friendly. Our room was very clean and updated. Enjoyed the pool as well.

Nice and quiet

Clean room, friendly staff, all round great hotel

When I checked in the toilet had traces of urine and toilet paper and the tissue dispenser had a used dirty crumpled up tissue after I took out a few that were fine

Cool

Has early shuttle starting at 5 am since my flight leaves early Love the bottles of soap shampo conditioner and body lotion

The rooms were really nice bed so comfortable it says free breakfast with room bit ture

It was a nice, clean room and exactly what we needed for our short stay before heading home

Very easy to get in and out. Staff very helpful and friendly

Extremely comfortable bed

Easy access to the freeway. Not much traffic in the area.

Decent place for good rate.

Bathroom was completely plugged, tv never worked, not even the phone. We gad to go downstairs to have them fix the toilet but no maintenance on staff, had to wait for them to move us to another room.

Great staff... clean room and grounds. Nice landscaping...great maintenance and housekeeping.

The staff are very nice and professional.

they gave me a room w the tv about to fall off the tv mount. i called and asked about getting help or new room since tv was facing downwards and they told me they knew the tv mounts where like this and limited rooms had the tv installed correctly. why would u set someone in a room with tv mount not installed correctly? sounds like trying to get $ from customers if it falls during their stay. took about 40mins to get another room n i had to call and ask for update. i had things planned and couldnt get a nap in while waiting for a new room. no sorry , no snack or anything given for the inconvenience. hotel room updatess where nice tho. but freeway next to hotel is extremely loud during the day. no breakfast included in stay. and my bed in 215 was super creaky whenever i moved. we ended up leaving friday night instead of Saturday afternoon.

Just stayed for one night, but good stay.

Awsome Hotel.

The location was great and the agents at the desk were helpful and polite. The room and bed were comfy.

When i was walking around the other floors to get ice since the first floor ice machine was broken; i saw feces on the one of the floor, i’m not sure if it was animal or human but it was very disgusting.

The beds weren’t that comfortable. The door seemed as though someone kicked it down and they paid someone under the table to put it back. Just didn’t seem to align all the way. Otherwise the area is nice. Hotel was neat.

Clean quite and very convenient location for university, shops and good service. Liked cafeteria too

If you want peace and quiet, stay somewhere else. If you love paper thin walls so you can hear everything in the next room, hallway and parking lot, then this is the place for you. The bed was so uncomfortable (super soft but not like pillow top stop, like broken springs so the bed had deep dips) that all 4 of us woke up with sore neck and shoulders. There were smashed cockroaches in the hallways. The toiletries in the shower were empty. The restaurant is extremely overpriced. It seemed like the only saving grace of our stay was going to be the pool but as we headed toward the pool, some guy slapped a “pool is closed for maintenance” sign on the door and when I asked if it would be down all night, he completely ignored me and walked off. So not only did the beds suck, the food sucked, the staff sucked. I’m convinced the good reviews on here are paid reviews because they couldn’t possibly have stayed at the same place as I did.

I like having a balcony and everything was clean. I was quite upset the room didn’t have, nor could we get, a microwave. We had to go down to the lobby and use the one in the “gift shop”

The property itself was pretty good. It’s a good location for our needs. The rooms were a little tired. Everything was comfortable and clean not a five star but not a two star it’s fine and we enjoyed our stay. The price was excellent and the staff was wonderful safe area Quiet right off the highway. If we came back to this area and we needed a place, I would stay there again.

My stay would have been better if the door lock worked, front desk staff was available when you needed assistance, and I could have gone without the guy at the front lobby trying to sell me vacation packages when I was not interested.

Great stay

There was a community microwave in the giftshop and that was the only one. Breakfast was not a buffet-you would choose off a menu. The fitness center wasnt really stocked and the TV didnt work there. The TV in the room also shorted out..

The staff was extremely nice & welcoming! The front desk lady was excellent

Grea

The staff was very friendly. Really liked the option of dining and drinks in their own restaurant and bar!

Not impressed.

It was worth the stay

Great staff

Reception staff was friendly and accommodating.

Nice , clean place. Would not like to ask to have my room cleaned on a daily basis is my only complaint.

Bar didn’t open until 4, pool was dirty, they cleaned rooms every 3 days

The pool is great, beds are super comfortable, rooms are clean and staff is awesome! Had 2 food items and a couple drinks and they were tasty and reasonably priced.

Not the newest, but very clean and very convenient.

Close to the airport

The rooms are ok, however the mattress suck! Super dirty and you can feel it cave in the middle. The pool was super dirty, doesn’t look like the filters are on. Also the bathrooms have no fans. No cameras outside, another guest car got broken in to right out side the side door.

Remodeled but shortcuts were made

Staff welcomed me and treated me like a valued customer. Check in and check out were smooth and efficient. Room was spacious, clean, and comfortable. Support staff were always at work doing housekeeping and making the property look nice. Location is near a major roadway, making travel, dining, and shopping convenient. I plan to be a return guest.

We stay here once or twice a month due to its convenient location and room pricing. Unfortunately this stay will be our last. Our truck was broken into with the intention of stealing it right next to our room between the hours of 1 and 8 am on 5/10/25 right in the parking lot. There are two cameras right above where we were parked and we were told by the staff that they are not functional. Several of our possessions (out of sight) were stolen. Staff did not care, did not offer any solace or solutions. We no longer feel safe at this property.

It was near airport & clean

the place is understaffed for food service

Nice stay

Founded hair all over the bathroom, arguments and shouting matches heard overnight, not sure who’s staying at that hotel, terrible pick on my end to stay there anyways. The night receptionist person (black short hair, tattooed arms, Latina) not engaged at all and on her phone while talking to me. The next morning, Receptionist female (African American wearing a bonnet) with a mean resting face, very annoyed by me checking out and smiling. Almost as if my smile was prohibited from the hotel. Just an awful overall experience. Never going back there.

Bed was very uncomfortable

Low water pressure. My toilet ran the entire time. Someone came to fix it but didn’t fix it. Big gap under the door.

Property is not run down rooms are comfortable Glad the shuttle runs at 5 am my flight leaves early and I can leave my car on property

Quick weekend trip. Great location

It was ok

Easy off and on the interstate

Staff was very standoffish, had a dirty towel in bathroom upon arrival, shower head poorly affixed to the wall

The door was very difficult to open when using our card to get in. Took at least 4-5 times before door would open..

Didn’t like

I wanted a pool, restaurant on site and shuttle and it had all 3

Best cheeseburger