Red Roof Inn Plus Tempe - Phoenix Airport

Outdated not that clean either

Exceptional

Exceptional

Exceptional

Bathtub was dirty and clogged, nasty

What I needed at a great price.

The room was disgusting stinky there’s nothing red plus about it. Overpriced for this room room was dirty. We were short on towels. Bedsheets are dirty hair was clearly that they never washed the bedsheets. I was disgusted. I was just so tired. I didn’t wanna argue with the staff. The staff was great. That’s the only thing that made me give two stars out of five.

I left with bedbugs and when I called to discuss about this with management I was hung up on.

Good

Very good

The property was decent and the staff were excellent. No issues checking in and the area was pretty safe and quiet. I would recommend a short stay but not a long stay especially with a family.

Location Bed was uncomfortable

Location Bed was uncomfortable

Exceptional

Good

Older rooms; good value. Great for pets, they have a dog run area. Dated rooms but clean.

Exceptional

I was really impressed with the value for money and how easy it was to get from the airport! That was the main reason I invited my parents to my graduation. The front door seemed a bit stubborn, and the card scanner wasn’t working right. We had to give it a few tries to get it open each time.

My room the key wouldn't work I changed it 3 times. My husband had to study for his work. The chair was broke it was an office chair it was stuck all the way down. Therefore the table was high as the chair. I asked for another one, never got it. And at 3am a man was trying to get in my room with a key, the door unlocked but the bar on it. Never go there again.

Exceptional

Room was clean and nice. Parking was easy. Location to airport is great. No refrigerator in room.

Very good

That bathroom floor seemed a little dirty. The place could use a face lift. Staff lady was a bit too friendly with me.

The staff was very nice & accommodating.

Na Na

Pleasant

Good

Nothing

Staff was amazing. Property was clean checking in was quick and easy

Average place to stay. Rooms and elevator needs updating. The surroundings looks nice, clean and safe.

The hotel and rooms are a bit dated and in need of an update, but the rooms were very clean. Most concerning was that there was police activity at the hotel on 2 of my 3 nights there. I was prevented from leaving on my day of departure because of it. The hotel needs an upgrade with items such as the elevator paneling had chips and the bathroom trim needed repainting.

The hotel and rooms are a bit dated and in need of an update, but the rooms were very clean. Most concerning was that there was police activity at the hotel on 2 of my 3 nights there. I was prevented from leaving on my day of departure because of it. The hotel needs an upgrade with items such as the elevator paneling had chips and the bathroom trim needed repainting.

Good

Very good

Very good

No washer or dryer

outdoor pool was dirty, had cigarettes.

Disappointing

Good

Na Na

Very good

- Good price - Good location - It's nice and clean - Have a big parking lot The elevator a bit too old

Superb

- Good price - Good location - It's nice and clean - Have a big parking lot The elevator a bit too old

Great location for what were doing. Convenient location. Very clean and air conditioning worked well.

Near to airport None

Near to airport None

It was a good stay

The woman at the check in desk was very nice and helpful. The room was decent. All we needed was a place to stay overnight as our flight had been rescheduled. Room had definitely seen better days. Everything was worn down. But it worked for what we needed it to.

The woman at the check in desk was very nice and helpful. The room was decent. All we needed was a place to stay overnight as our flight had been rescheduled. Room had definitely seen better days. Everything was worn down. But it worked for what we needed it to.

My sink was stopped up and the room had no refrigerator no microwave. A room without these essentials is absurd and should not be offered as at option.

Open 24/7 if you have late flight. A few minutes from Phoenix international airport

I had a change in plans and tried to cancel my reservation on the day of my stay early in the morning. I was directed to contact the property since my free cancellation period had expired and I was seeking a free cancellation. I spoke with an agent at the property and she told me that she had to speak to the manager and I told her I could hold. She proceeded to tell me she had to call the Manager to get a decision and she would call me back. She said she worked the shift the night before. I ended up waiting 3 hours before I called back and she said the manager said no with no explanation. I wasn't given any options to speak with the manager or anything. The coffee was horrible. If they can't offer a grab and go breakfast at least get the coffee right.

Clean and comfortable for a quick one night stay. Staff was friendly.

Basic room, uncomfortable beds, tv was not working.

Should be a fridge and microwave in the room, especially when guests are staying for 3 days

Exceptional

Should be a fridge and microwave in the room, especially when guests are staying for 3 days

The room was clean. quiet, the service was really good, with the fridge, and the microwave oven, we felt good my father is not too fluent with the language and he was looking for spanish network channels and there was none available, he didnt enjoy that part of the staying at the hotel

The room was clean. quiet, the service was really good, with the fridge, and the microwave oven, we felt good my father is not too fluent with the language and he was looking for spanish network channels and there was none available, he didnt enjoy that part of the staying at the hotel

The front desk crew was very nice and friendly however, the hotel you get what you pay for it’s very dated. If you are looking for a place to sleep I guess it’s fine.

The room wasn’t very clean. Poorly vacuumed, stains on bedding, and what looked like boogers on the walls. There was even used soap bars and empty amenity bottles in the shower and behind the sink. Staff at the desk were helpful and nice. Was also rushed out of our room right at 11am. You get what you pay for. At least we had good nights sleep for the whole weekend

Staff was nice-close to airport It smelled terrible and seemed very run down and dingy. Sheets were dirty, blanket had burn hole. Carpet had burn marks. Caulking in tub peeling. Air conditioner super noisy

Close to the airport, offer no bottled water for the rooms, no breakfast, no wifi

The beds were so soft and everything was nice and clean.

Good A/C comfortable bed

We checked in and shortly after checked out of this hotel. The sheets and comforter were not clean and we had to kill a bug crawling on the bed. The staff was not accommodating and we tried to be very discreet about the issues. They refused to refund us and after requesting a refund through Travelocity, the manager still denied it. Please beware because the reviews are very deceiving.

The room smell

Clean room, nice staff.

Me he canceled my reservation even tho I had one for the previous day and the day I arrived because I knew it would be really early oh and mind u it was daylight savings as well he told me he cancelled my reservation started yelling and it just got worse anyways i was forced to walk with my Luggage at 3 am to another hotel don't ever rent from them

There is a grocery store and a philly sub shop

Small beds

Worst stay I have ever had. Room was dirty, dead bugs were in the room. Hair and stains on bed. Staff would not refund us

PILLOWS!! You pillows are AWESOME!! What is the plus in the Red Roof +?

The room smell really bad and the A/C needs some attention as well as the restroom. I will not return at this location.

Staff was courteous and helpful.

Everything was expected. I would recommend

Great room and great staff. However, it was very loud in hallways all night long

The only positive was the close proximity to my meetings I did appreciatethat there was no additional charge for on-site parking. This was a very old hotel and it showed. This first indicator that this was going to be bad was the huge footprint on my door. It looked as if some large person had tried to kick the door in. At the front desk, another guest was asking about extra towels... he was told he would have bring down towel before he was given more. Other guests were asking about having their bedding changed. The front desk was adamant about doing that every 3rd day. I sure hope the changed after each guest

Room air conditioning stopped working and staff moves me to a another room right away, great staff

Clean room good air conditioning good staff

Comfortable room, a large TV and clean bathroom NA

The room was not fully cleaned. The refrigerator had a leftover party ball keg in it and there was a fake eye lash stuck to the wall in the shower that we didn't discover until the morning. The bed was made, but it made us question how clean the sheets were after sleeping in them. We left early, before 8 am and there wasn't anyone at the desk to tell about the room condition. We waited for about 5 minutes and someone told us the front desk person had gone to laundry and would probably be awhile. So we just left our keys on the desk and left.

very pet friendly and clean with friendly staff. not a 4 star hotel but neither is the price. I will defently stay there again

Front desk clerks made incoming clients stay in the lobby area until the stroke of 3pm to get their rooms. My room was unfinished, pillows were all over the bed, service was poor, air conditioner made a loud rattling noise, desk person called me by the wrong name, pool was outside and around the corner. While I was in the room, a maid unlocked the door, came in to drop off a blanket that I did not order, but I guess was not done at original cleaning. Someone was "hanging out" at the front desk having a long conversation with 2 desks clerks on all sorts of unassociated topics. This seemed to make the workers lose focus. In addition, coming back late at night from a dodger game with my daughter, my room key did not work and I had to go back down to the front desk to get it fixed. Yes, I did check it before I left for the evening and it worked.

Nearby shops. Comfy beds and good staff.

Close to airport and Mill Avenue No breakfast at all and only junk food in vending

Floors were dirty, no maid service during stay, way too expensive for what you get.

Room was not very clean. There was crumbs on floor and shower the tub was very slippery.

Good location and distance from the airport Loud. Could hear every door slam. You also have to call them to get your security deposit back. Don’t forget because they will not put it back on your card like they tell you they will.

conveniently close to airport

The sheets and blanket made us sweat, honestly. Uncomfortable didn't sleep well at all. Not just me but my kids stated the same thing.

Front desk staff were not friendly - the other hotel staff (cleaners) were awesome. Room was clean.

Clean

The hotel is conveniently close to the airport, spacious room a bit outdated but clean, the front desk staff was very friendly and welcoming, we asked for late check out if possible and she said she was able to give us till noon instead of 11, well on our way out we noticed they changed us a fee for the late check out, we feel things like this should be said out front instead of applying an extra charge to the bill without notice. So people we aware this is done at this property without previous notice.

No shops nearby

Would have appreciated a second coffee pod in the room (not just decaf)

Nice rooms

Room smelled weird

Didn’t know there was a pool my restroom door was broken tv didn’t work and room dirty

Clean room, friendly staff easy access definitely will stay here again

Hi yes the only thing we had trouble with was that the shower and tub was a bit messy and it appears the tub is clogged we got in pretty late last night so we didn't complain i just wanted to sleep if it's possible to get reimbursed for the trouble i unclogged it myself also just wondering when i get those deposits back

yes

Walls were dirty, floors were uneven, no refrigerator.

Like the staff

$163 per night in a room that they don’t even supply a hairdryer. You have to take your towels down and get your own exchanged. There’s no service to rooms at all even when you’re there for multiple days. Wanted $15 extra per day and would have to change rooms to be provided a refrigerator. Killed the cockroach in the bathroom. Shower leaked horribly fan and bathroom was outrageously loud. Would not recommend this property at all overpriced and the amenities were horrible.

Not happy with hotel

Nice and clean. Comfortable.

Nice and clean. Comfortable.

Clean room, early check in accommodation

Clean room, early check in accommodation

Room okay. Staff fine. Our door lock was a problem. Amenities were a little sparse?

Room okay. Staff fine. Our door lock was a problem. Amenities were a little sparse?

The furniture was outdated and couch was torn. The bathroom sink was clogged.

The furniture was outdated and couch was torn. The bathroom sink was clogged.

Received false charges and rude staff

Received false charges and rude staff

Mold and filthy bath tub, a lot of people just hanging around and it smelled like they were smoking some type of drugs, up all night slamming doors, no rest at all for me.

Mold and filthy bath tub, a lot of people just hanging around and it smelled like they were smoking some type of drugs, up all night slamming doors, no rest at all for me.

He was showing a lot of wear and tear. There was no continental breakfast in the lobby

He was showing a lot of wear and tear. There was no continental breakfast in the lobby

Room was nice and clean. Staff was very polite and helpful. No smoking of anything on property. They will remind you of that several times.

Room was nice and clean. Staff was very polite and helpful. No smoking of anything on property. They will remind you of that several times.

Rooms spotless, hostess was lovley and warm and welcoming I would recommend to anyone. Thank you so much.

Rooms spotless, hostess was lovley and warm and welcoming I would recommend to anyone. Thank you so much.

The room was clean enough and the staff was ok. The bathtub did not drain properly and I’m not a fan of standing in over an inch of water with other people’s cooties.

The room was clean enough and the staff was ok. The bathtub did not drain properly and I’m not a fan of standing in over an inch of water with other people’s cooties.

Room was good, needed a continental breakfast and better coffee.

Room was good, needed a continental breakfast and better coffee.

Room was spotless. Staff was helpful. Nice and quiet. Comfy beds!

Room was spotless. Staff was helpful. Nice and quiet. Comfy beds!

Clean and quiet!

Clean and quiet!

Ok

Ok

Yes.

Yes.

Clean room and attentive staff.

Clean room and attentive staff.

Very old, room and lobby had a funky smell. Shower drain clogged up and tub had a huge stain. Old carpet and mattress.

Very old, room and lobby had a funky smell. Shower drain clogged up and tub had a huge stain. Old carpet and mattress.

Room was clean lobby was just a little dirty ok but paper thin walls. We were on the second floor. The people in 1st floor complained on us about thumping footsteps and it wasn’t us we weren’t even walking around. There was a roach inside the drawer. They don’t clean or refresh beds. I had to get more towels myself, they don’t bring them up to your room! Will not stay there again!!!

Room was clean lobby was just a little dirty ok but paper thin walls. We were on the second floor. The people in 1st floor complained on us about thumping footsteps and it wasn’t us we weren’t even walking around. There was a roach inside the drawer. They don’t clean or refresh beds. I had to get more towels myself, they don’t bring them up to your room! Will not stay there again!!!

Yes

Yes

And to add insult to injury, they deducted a small amount from my room deposit for no reason whatsoever. Unacceptable.

And to add insult to injury, they deducted a small amount from my room deposit for no reason whatsoever. Unacceptable.

Room was very dated. Shower didn’t have much water pressure

Room was very dated. Shower didn’t have much water pressure

Hotel does definitely need renovation.

Hotel does definitely need renovation.

No washing machine

No washing machine

Expensive and not clean

Expensive and not clean

Great customer service. It was my son’s 9th birthday! When the tenant heard she ordered him balloons so that when we came back from our day of adventures, there were balloons for him! The ladies were great we would totally stay there again! My boys all told me they wanted to live there. Lol

Great customer service. It was my son’s 9th birthday! When the tenant heard she ordered him balloons so that when we came back from our day of adventures, there were balloons for him! The ladies were great we would totally stay there again! My boys all told me they wanted to live there. Lol

Clean and quiet

Clean and quiet

During my recent stay at the Red Roof Inn Plus+, we encountered multiple issues. Our key card failed repeatedly, we had to replace it around 15 times. Additionally, the bathtub drain was so slow that the water pooled around our ankles during showers. I wanted to bring this to your attention, as it significantly impacted our stay.

During my recent stay at the Red Roof Inn Plus+, we encountered multiple issues. Our key card failed repeatedly, we had to replace it around 15 times. Additionally, the bathtub drain was so slow that the water pooled around our ankles during showers. I wanted to bring this to your attention, as it significantly impacted our stay.

Good option for price and quality

Good option for price and quality

We slept well, it was a quiet basic hotel. Safe area close to amenities. We would have loved some breakfast options. Would stay again.

We slept well, it was a quiet basic hotel. Safe area close to amenities. We would have loved some breakfast options. Would stay again.

We've stayed here before about a year ago & had no issues but this time there were roaches in the bathroom & the building is in need of upgrades and repair. There was rust on doorframes and the sheetrock was cracked and falling apart around doorframes. It's just grungy now. When I told the front desk about the roaches and how I left their corpses for proof, she laughed and said, "ok, I'll pass it along."

We've stayed here before about a year ago & had no issues but this time there were roaches in the bathroom & the building is in need of upgrades and repair. There was rust on doorframes and the sheetrock was cracked and falling apart around doorframes. It's just grungy now. When I told the front desk about the roaches and how I left their corpses for proof, she laughed and said, "ok, I'll pass it along."

Nice place

Nice place

The bed was very lumpy and hard. Around 2:30 in the morning there was a lot of noise from one of the neighbors. The room was ckean and very nice looking

The bed was very lumpy and hard. Around 2:30 in the morning there was a lot of noise from one of the neighbors. The room was ckean and very nice looking

Yes

Yes

staff was very courteous and friendly with a smile on her face. There was an issue with the plumbing in our room when we got to our room but their maintenance man was to our room within 5 minutes and got it fixed. He was very nice. Gave it a 4 jusr because there is no kleenex, refrigerator or microwave in the rooms.

staff was very courteous and friendly with a smile on her face. There was an issue with the plumbing in our room when we got to our room but their maintenance man was to our room within 5 minutes and got it fixed. He was very nice. Gave it a 4 jusr because there is no kleenex, refrigerator or microwave in the rooms.

Habitación demaciada ruidosa se mentían los pasos de las otras personas dentro de la habitación personas discutiendo en la madrugada en el pasillo el aire acondicionado sonaba como motor de avión no hay microondas adentro de la habitación las sábana que no olían a limpio lo único bueno fue la recepciónista que me atendió a la llegada del hotel 100% para la señora muy amable y atenta

Habitación demaciada ruidosa se mentían los pasos de las otras personas dentro de la habitación personas discutiendo en la madrugada en el pasillo el aire acondicionado sonaba como motor de avión no hay microondas adentro de la habitación las sábana que no olían a limpio lo único bueno fue la recepciónista que me atendió a la llegada del hotel 100% para la señora muy amable y atenta

VERY DISAPOINMENT

VERY DISAPOINMENT

Friendly, Clean

Friendly, Clean

This place is disgusting, the floor is filthy. Looks like urine on the walls in bathroom the bathtub is gross. Makeup on the bedding. And i can hear every word the people next door say.

This place is disgusting, the floor is filthy. Looks like urine on the walls in bathroom the bathtub is gross. Makeup on the bedding. And i can hear every word the people next door say.

This is my go to when in Phoenix. Close to everything and great service

This is my go to when in Phoenix. Close to everything and great service

Friendly staff, quiet area and clean rooms!

Friendly staff, quiet area and clean rooms!

There was a group of soccer players at the hotel. Some were in the 3rd floor, which was bad for occupants below them. Ideal would have been 1st floor, rooms next to each other.

There was a group of soccer players at the hotel. Some were in the 3rd floor, which was bad for occupants below them. Ideal would have been 1st floor, rooms next to each other.

Clean and comfortable. No complaints.

Clean and comfortable. No complaints.

Didn’t like anything about it. The tube was dirty and I had to take my towels down to the front to get new ones. I was charged taxes on my deposit. The staff wasn’t all that friendly or helpful. They had a sign for different princes and times up for late check out. Overall I didn’t like nothing.

Didn’t like anything about it. The tube was dirty and I had to take my towels down to the front to get new ones. I was charged taxes on my deposit. The staff wasn’t all that friendly or helpful. They had a sign for different princes and times up for late check out. Overall I didn’t like nothing.

More for late check out, again it was a charge and was told “ for this location” we charge. Seems like a money grab to me. Prob won’t be back

More for late check out, again it was a charge and was told “ for this location” we charge. Seems like a money grab to me. Prob won’t be back

Bathroom needs to have floor sloped towards the shower drain in room 124. Bathroom ended up with 1-2 inches of water on the entire bathroom floor. Management knew about it and didn’t offer to clean up all the water. She just gave me a lot t of towels

Bathroom needs to have floor sloped towards the shower drain in room 124. Bathroom ended up with 1-2 inches of water on the entire bathroom floor. Management knew about it and didn’t offer to clean up all the water. She just gave me a lot t of towels

We stayed there a month earlier Dec a 15-17 and she was rude to me then. Unless Corp does something about this we probably won’t stay there again

We stayed there a month earlier Dec a 15-17 and she was rude to me then. Unless Corp does something about this we probably won’t stay there again

Clean , huge rooms

Clean , huge rooms

It was okay at best for a reasonably priced hotel in Tempe during high season, but I highly doubt I'd stay there again. I'm not sure what the "Plus" means, because it was very basic and pretty depressing, actually.

It was okay at best for a reasonably priced hotel in Tempe during high season, but I highly doubt I'd stay there again. I'm not sure what the "Plus" means, because it was very basic and pretty depressing, actually.

Tv didn't work got another room and the tub was clogged water keep going up as I was showering.

Tv didn't work got another room and the tub was clogged water keep going up as I was showering.

Non-refundable deposit! I was asked to pay "refundable" deposit exceeding the price of the room which was paid in full at the moment of checking in. The motel kept $3.25. I guess someone thinks she/he is very clever and nobody will notice.

Non-refundable deposit! I was asked to pay "refundable" deposit exceeding the price of the room which was paid in full at the moment of checking in. The motel kept $3.25. I guess someone thinks she/he is very clever and nobody will notice.

Solid app

It smelled

clean but not feeling safe

Really had no issues

J

bad soundproof, no hair dryer, water in bathtub won’t drain

Good hotel

Connie, Erica and Marisol were all friendly and helpful. Great stay. We WILL be back to stay again.

This is a great place to stay before flying out of Sky harbor. But on two occasions they have charged $3.25 for use of room safe. Never used and ridiculous charge.

I required a wheelchair accessible room and had a small service dog with me. The staff was very friendly and accommodating. The room was clean and quiet, easy to move around in a wheelchair. The roll in shower was easy to use and enjoyable after a long drive.

Did not match the picture on hotels.com. Property was run down and dirty

Staff was very helpful. The price was right.

The staff was okay. We were in the room from Thursday to Sunday with a family and no one went in to clean or replenish towels nor toilet paper until we asked for it on Saturday. Room seemed clean but my kids found odd stains and gunk under the desk. I would not stay again.

The room was dirty. Opened men's cologne box was still on the vanity. The whole room smelled as if the person had just left before we entered. There was nail clippings on the carpet and cheese bits on the floor. We were exhausted and just needed a place to rest for a few hours, otherwise we would have booked elsewhere.

Overall just very dated needs a deep cleaning and a new paint job

it sure was

.

Front desk staff were friendly

Great place

Room did not have a mini fridge

The staff was very helpful and amazing

This whole stay was not what I expected.

Simple comfortable room with a good shower. Nice for the price and close to the airport

excellent

I guess you get for what you paid for. Very affordable, but it was dirty, the shower handle was broken so I couldn’t take a shower. The night was agitated by other guests slamming doors all night long, so I couldn’t sleep much.

The staff was friendly, the room was clean and nice

The room was in good condition and the staff was helpful.

The room was very clean, quiet, and comfortable. The location felt safe and was extremely convenient. The air conditioning worked great, and overall everything felt well-maintained. I would definitely stay here again.

friendly staff, they fix the problem that travelocity created :)

Staff always the best and personable.

Spotless room, friendly staff, good location. It is about as good as a lower budget hotel can get!

The room was clean and the bed comfortable. It is near the airport but I didn't catch much of the noise. The front desk person was very helpful and gentle. The neighborhood looks safe.

Woke up with bites…

Nice and clean. No internet or streaming on tv.

Good

The worse I ever stayed

Nice big clean room comfy bed and Netflix offered on the TV. What could be better?? I put 4 instead of 5 stars as the shower wasn’t great but everything else was..I would stay again.

I asked her to take her frustrations with her staff that checked me in the night before not with me. A really aggressive woman, she needs to calm down

The room had outlets that had been pulled out of the walls and was less than clean.

Room was good. Staff was good. No issues.

Erika, who works the Front desk was excellent! Very friendly and helpful

Room was in good condition, however the bathtub for taking a shower was clogged, the bathroom door barely shut. Other than that it was fine. The staff were very friendly.

Really quiet. Was able to sleep perfectly

Staff was great and was everything I needed

The bedroom sheets had stains, and the overall layout of the room was very poor. I chose it because of the distance from the airport, but there are many more budget hotels that have that same convenience. Would not recommend.

Never again. I just feel bad I had my kids with me and it was late otherwise I usually walk out.

The first room we had was not very clean. It had the most dirtiest walls I have ever seen in a room. Big yellow stains all over, food and boogers smeared on them. Luckily the tv was broken and they moved us to another room. The room they moved us too was much better. Staff was good. The area around the hotel was good and I never felt unsafe. Parking lot was good and I saw a security guy when I checked out early in the morning.

Ran out of towels. It was to crappy and cheap for me I didn't enjoy my stay

Over charged me. It’s so upsetting. Debating to use a different site to book rooms.

Very nice location. Staff was very nice. Within driving minutes of restaurants and gas station.

Only stayed for about 7 hours, needed a place before catching a flight. Rooms clean, staff friendly.

Love the time the clean room only one thing why we didn’t have microwave?

Parking is easy, staff is OK, room needs to be throughly cleaned, carpet clearly dirty, walk around in sicks, they were black on the bottom ina few minutes.

Close to the airport. But a bit worn. Served its purpose.

I was charge a 70 deposit . The front desk stated that all the hotels charge a deposit . Thats not true . No microwave. There was a safe in the motel room . Room wasnt clean and limited on towels

Good

I made a reservation for one night. It was gonna be like $82 I think or something like that anyway when I got there, they also charge me reservation fees which I think stinks. They should say that on their website room amount plus reservation fees I never heard of that. I won’t be staying there anymore.

Friendly desk staff welcomed me

Only one problem, which was not really their fault. My room did not have any USB ports and I forgot my phone charger plug. All I had was my USB.

Didn’t even get to stay here. Waited 45 mins by front desk and no one showed up. Had no other choice but to leave and go find another hotel as my girlfriend had to work the next morning at 6am and it was already past 12.

Wouldn’t really recommend. Whole place smelled pretty bad and is getting a little old. My room also smelled bad and was not very clean. Easy parking, and friendly staff.

The staff was very friendly and helpful using the stairs was awful you it smelled like weed and then when it was raining, you could smell mold. They tore the carpet up, but they hadn’t made sure that the stairs have been repaired correctly. Time for the property and hotel to be upgraded.

Clean room

Great job

The reception staff was up late to greet us and very helpful and kind. The room was very well priced -- clean, pretty, full of amenities for what we paid. We didn't have pets along but love that Red Roof properties are pet friendly and the additional cost for having one stay is quite reasonable.

Not many restaurants in walking distance

Sara was very hospitable Red Roof Inn

Nice hotel for a budget stay. Friendly staff. While the area isn’t great, we didn’t feel unsafe at the hotel or in the parking lot. I have stayed here once before and would stay again.

Wasn't feeling comfortable

Saw numerous bugs during my stay, luckily not in my room. Staff was okay, overall wouldn’t recommend.

Love this place

Muy amables lo recomiendo los cuartos muy limpios todo perfecto gracias

i have nothing to say!

Clean and comfortable

Perfect

First time staying at this place and I like it is really nice and good service

Good quiet place

The staff was nice and friendly, especially the lady who checked us in the first night. The only down was that our A/C unit could get a little loud when it spuddered but it wasn't very loud.

Not a safe area, smelled like animals inside the room

The pillow smelled

Old outdated room, broken items and horrible looking stuff everywhere (hire a better maintenance crew), parking lot and lobby full of random guests (?) that looks like they might be living in the hotel, cats everywhere, the front desk attendant had her food laying on the counter, tv was ridiculously small (you can get a brand new 55” tv for $200 these days), and you can just tell the owners out zero effort into making this place nice. I work as a head of maintenance and front desk manager at a resort, the not caring shows.

I really like the outside pool at this Red Roof Inn plus. It is very clean and the water temperature was perfect. The tub drained very slow in Room 127. They do not charge for the first pet which is nice. The AC was rather noisy in the room. I like that it has 2 nightstands, plus a desk and nice desk chair. This is our go-to place in Tempe.

When i travel i like to try out different hotels this one was on the cheaper side it was an older more worn out hotel but was less expensive to stay staff was friendly but would not stay here again. Just was not my standard of hotel that i enjoy staying at.

Good

Gre

Great hotel

I really love this hotel. The rooms are big, the beds are very comfortable and they have large desks in them. There is a lot of space and they are always very clean. The staff are always very nice and professional. They have these beautiful cats on the property that hang out in the lobby and out front of the hotel. If you are looking for a simple, decent sized, clean hotel with excellent customer service, I highly recommend it.

The staff was super helpful, especially Connie, helping us with some things we needed.

Easy check in, pet friendly.

Good for the night, not too bad of an area

Clean and friendly

Good for a quick nights sleep

Best staff ever especially Shae

It's was quick and easy

Easy check in

Very nice pet friendly hotel

The friendliness of the staff and the cleanliness of the rooms.

Will definitely return. Staff was very friendly it was clean. Nice and cold in the rooms. And peaceful. Did not want to leave

Very friendly staff

Quiet part of town.

“for the money that I pay they don’t clean the room, and she continued, the room is cleaned just once in a week.” Thanks god we stayed just two nights. Terrible, Terrible, I can’t imagine people stayed there for three or four days without cleaning the room.

We love to stay at the Red Roof Inn whenever we are flying out of Sky Harbor Airport. The staff is friendly, the rooms are clean and it’s conveniently located.

The room had roaches everywhere, the sheets had spme "special" stains on them. Pretty sure working girlsare renting most rooms.Mamagemnt harassed us when we asked for toilet oaper, none was p4ovided. Most disgusting stay ive ever had.

Was okay I needed this get away

Excellent service

Room's lock was broken.

Quiet

liked the location close to different areas of phoenix. the staff were professional yet friendly....clean inside and out. not much to offer food wise nearby on foot.

Traffic noise and old music and guests

It was a little older but well worth the money.

The staff here went out of their way to make sure our stay was comfortable.

I forgot her name but when I checked in, I mentioned that my leg was hurt and it was difficult for me to walk, she moved my room closer and even went to this ice machine for me.

Very clean a bit small but clean

Staff was very friendly hotel was clean but the floor I in the bathroom area could be a bit cleaner everyone was kind and welcoming my mother's day weekend was so wonderful thank you for our stay..

It was a little smelly

Near to Airport

Nice and friendly.

We enjoyed the proximity to local shops and AZ Mills

Cat urine and smoke dominate lobby smell. The room was fine and the location was super convenient BUT cats visible in the lobby was a complete turnoff

Cheap hotel and you get what you pay for. Was solo so didn't think I would mind and I was incorrect. No room service at all as they clean only after you check out. Hand to take out my own trash on 3rd day. No tissues and had to ask the front desk who handed me a small package of them. The room, elevator, lobby, etc is real dingy. The bed was old and your body sunk into where hundred have slept before and I only weigh 172.

Customer service is magnificent the lady was so accommodating. Answered my questions and very polite🏆

Checking in was easy. But after checking in, we couldnt get over the stentch

None

Front desk staff were very friendly. Coffee in the morning was drip coffee and good and the view was great! The property was clean and well maintained. I would stay there again!!

Short trip to airport. Would stay here again for sure! Not fancy but can’t expect for price. Clean and everything we needed. Coffee on by desk

Nice, comfortable and convenient. Would stay here again.

Quiet

It’s good as per price stands but average rooms quality

Outside looks nice, inside not so much. The room was small and outdated. Shower was terrible, no fridge, no blow dryer. Walls are paper thin and we could hear everyone around us. Would not stay here again.

It was a good location but i felt the hotel was not very good.

Basic for a night but not happy with the resort fee of $50 as there were no amenities we could use.

The day after we checked in we had to change rooms do to the shower head being filthy. They were kind enough to put us in her room that would better accommodate my mother's needs. After walking into the new room I could smell urine. Human urine in between the two beds. After having to sleep in that room overnight hotel staff asked us to move all of our stuff out so they can steam clean the the carpet between the beds. After doing so they moved us back into the room and carpet still smell like urine. When I went up to the front desk to say something about it again, the lady at the desk handed me pet spray for urine to spray on the carpet myself. After saying something about it a third time they offer to downgrade us into a room with one bed. My mother and I slept in a room that smelled like urine for 6 days and they would not do anything to accommodate us. I would not recommend this hotel to anyone.

A nice and affordable place to stay.

The room had an smelly order I only received 1 small bar of soap for a family of 3 and I sample of shampoo and with no conditioner. I can hear the room forward and aft of my room playing, talking and I can also hear their TV on.

There were roaches in the room and the window did not lock. We are on the ground floor.

COCKROACHES

However, Erica who works the front desk in the evenings is super cheerful and very helpful. My room AC was out. I called down and she was up to check in less than 10 minutes, very happy to help, already with another room prepared for me. I was changed to a new room with A/c less than 15 minutes after my call. She did ask that with a smile

Nice value for the money. The staff was great.

This worked for our purposes.

No fridge or mcrowave. Rather noisy. Smoke detector in the room was inoperable. Bath tub needing replacing. It did not drain well either.

The entire hallway smelled of smoke.

Dirty and rude customer service

Front desk person was very very nice and friendly.

Cleaniness and room bathroom maintenance was very bad clogging the water, electric switch was not having cover poorly insulated. Perhaps they alloted old room that needed maintenance.

There was some sort of “safe use fee” that I needed to leave a deposit for, then ask for it to be refunded when I checked out. Property was a bit run down.

My entire job box that was locked in the back of my truck bed was stolen. No cameras on property to show it. Homeless people sleeping in their cars in the parking lot that staff are aware of. RV homes in the parking lot of people staying there that staff are aware of. Stay away.

There are cockroaches!

Room was clean, good price, quiet area but the smell of marijuana in the hallways was bothersome.

Friendly staff. The property is pretty rundown, room was average at best.

Second time here on purpose because the area and customer service is awesome . Anytime I’m in Phoenix I will stay here . Prices are great too and pet friendly

The time I walked into the hotel. It smelt of dogs. Shower curtain was not covering up to the wall, so water was going down the wall and getting on the floor also. The walls were not repaired, you could see the wall starting to crumble. Just left a towel on floor to absorb the water. Kept hearing a bang either from the cooler or the fridge.

Just lower grade of economy hotel.

Comfortable stay

The only positive is the staff. The property is run down and outdated. I had to have the key cards reset multiple times. Don’t keep the card near ANYTHING. Car keys, phones, bank cards all demagnetize them. The shower had no pressure and tons of leaks. The worst of it was the roaches!!

I know it's old but hopefully on the list for some type of remodel. The hallways smelled like they were recently steam cleaned and had that musty smell.

They advertise free breakfast but never once did I see it and when I asked I was told there was no breakfast. We were told by the clerk they stopped doing that a long time ago. We asked for clean towels and they denied it. No laundry facilities and the manager charged me more just to have a small refrigerator in our room. I would never stay here again and I would never recommend this hotel to anyone.

The hotel tried to charge me for just about everything. They would not change out our linens, towels, and empty the trash every other day. We never got to revisit that type of customer service. Pool was heated and that was wonderful but the sketchy people that work there and are super sketchy. I wouldn’t recommend staying here. We had to pay for a better room than what was offered online. The clerk that checked us in upsold us on a supposedly better room and charged us $15 more a night just to have a small fridge. Would never recommend staying there.

Outside of the building was nice

So far everything has been great. All the ladies in he frint are welcoming and polite; Sara, Marie, Erika, Shay & Connie are always so helpful. Room serviced as promised and the best part is they allow pets, first one free! Its so hard to find a hotel without outrages fees. We extended it anohter week in the premium suite.

It was good nice ac in the rooms I’ve stayed in it’s quiet I can mind my peace

I enjoyed it. Staff was very nice and friendly

Needs some refreshening…

Sarah was so helpful . It was great customer service . Hotel was in a very convenient place . Dog friendly so it was a bit plus

Room was good. Front desk informed me two days a week cleaning offered. I stayed for total of 5 days and they didn't clean my room even tho I even stopped by at the front desk to make sure that my room get clean when I get back from being out. I got back to the hotel and room and towels are still not replaced and clean.