Home2 Suites by Hilton Phoenix Tempe, University Research Park

Home2 breakfast has great healthy choices. The property was clean and inviting. The amenities were available and easy access. The room was pretty clean but needs extra TLC with checking the sink and facets for working conditions. My kitchen sink had a plumbing issue and couldn't be resolved until late the next day. Boss and maintenance should be available and responded to these emergencies 24/7. Parking can be improved with providing more available spots for handicap persons on Home2 side. Overall this is one of my favorite places to stay when visiting AZ. Staffs are friendly but can use some training in English for housekeeping dept.

I suggest friendlier service at the front desk.

It was good food, parking was a little annoying.

Great gym, clean pool and hot tub, safe neighborhood for walking.

They charged $10 a day for parking in a wide open parking area. The sofa in the room needed cleaning and the comforter on the main bed was soiled. We didn’t even see a room cleaning person the 3 days we were there. No one ever knocked to ask if we wanted the room cleaned.

It was a great stay overall. I was a bit upset that I had to pay for parking, which I felt was unnecessary considering how much I was already paying for the stay plus the amenities fee. The staff were very kind and helpful and the room was reasonably clean. Overall, I’d stay there again.

Staff was less than friendly at check in. Appeared to be annoyed by our arrival. Parking costs $10 per night (not advertised).

Breakfast could’ve been better

let's just say we skipped it after first day.

Oopooojixoliii

We had to ask after being there for 3 full days (going on 4) for housekeeping to come in and change bedding and give more towels. Front desk was very nice along with kitchen staff during the continental breakfast. However, the hot items on the breakfast weren’t good and were barely warm. I didn’t expect much from a continental breakfast but the eggs were very powdery.

Noisy room. Requested different room but was denied.

Noisy room. Requested different room but was denied.

Paid parking, not advertised, we didn’t pay anywhere in the city to park except our hotel! Also this hotel is connected to another more modern one. It was clear at check-in we were not a priority the other hotel was. The room was outdated and could have used a refresh top to bottom. Not what we expected when booking.

Paid parking, not advertised, we didn’t pay anywhere in the city to park except our hotel! Also this hotel is connected to another more modern one. It was clear at check-in we were not a priority the other hotel was. The room was outdated and could have used a refresh top to bottom. Not what we expected when booking.

Room was clean. Staff were friendly and very accommodating.

Room was clean. Staff were friendly and very accommodating.

The staff was great!!! We had booked 5 nights at a different hotel and when we arrived at 2 am it was dirty, and didn't feel safe. The Home2Suites /Garden Inn staff was able to get us in and even got us checked in early so we could relax after the terrible night.

The staff was great!!! We had booked 5 nights at a different hotel and when we arrived at 2 am it was dirty, and didn't feel safe. The Home2Suites /Garden Inn staff was able to get us in and even got us checked in early so we could relax after the terrible night.

Location is terrible as constant noise from highway make it very difficult to get to deep sleep. Also there is no need to charge for parking as we are far from campus and parking should be free.

Poor

Yes

Yes

Location near the ASU research park very convenient. Didn’t like that parking fees were separate—not included in room rates.

Didn’t like that parking fees were separate—not included in room rates.

Breakfast was excellent

Breakfast was excellent

Staff went above and beyond, room great.

Staff went above and beyond, room great.

Sounds of traffic all night long

Sounds of traffic all night long

Clean room

Clean room

I stayed here this past weekend and it was very comfortable. Pool and fire pit was the best.

I stayed here this past weekend and it was very comfortable. Pool and fire pit was the best.

Very good

Very good

Property appeared to be unsafe and secluded off of the highway. Strange shipment containers around the property. Hidden fees, No Parking. Staff AND "guests" appeared highly suspicious. I'd conclude this hotel as DANGEROUS.

Property appeared to be unsafe and secluded off of the highway. Strange shipment containers around the property. Hidden fees, No Parking. Staff AND "guests" appeared highly suspicious. I'd conclude this hotel as DANGEROUS.

Reasonable and close to my meeting place. Pool was closed

Reasonable and close to my meeting place. Pool was closed

Excellent property. Room was very nice. Breakfast was convenient and the pool, hot tub and fire pits were great.

Excellent property. Room was very nice. Breakfast was convenient and the pool, hot tub and fire pits were great.

Their air conditioner is right next to one of the beds and thank God I was alone, and I slept in the furthest one from the air conditioner, very loud and cold Other than that, my trip was nice and the day was OK. Not many people there at that time of the year and it seemed like rooms around me were occupied where other rooms were quite empty.

Their air conditioner is right next to one of the beds and thank God I was alone, and I slept in the furthest one from the air conditioner, very loud and cold Other than that, my trip was nice and the day was OK. Not many people there at that time of the year and it seemed like rooms around me were occupied where other rooms were quite empty.

Clean Room, Friendly Staff

Clean Room, Friendly Staff

It’s very clean and the staff are really friendly!

Very convenient to local businesses and family members

Very convenient to local businesses and family members

Clean , good breakfast and staff was very nice

Clean , good breakfast and staff was very nice

Beautiful

Beautiful

Wonderful one night stay with a good breakfast. Great friendly staff…special shoutout to Tara who checked us in! Very professional and helpful!!

Wonderful one night stay with a good breakfast. Great friendly staff…special shoutout to Tara who checked us in! Very professional and helpful!!

It was a great stay. We were by an ASU research center, but not the main campus. If I had looked though, I could have figured it out. Overall great experience. Great breakfast buffet.

It was a great stay. We were by an ASU research center, but not the main campus. If I had looked though, I could have figured it out. Overall great experience. Great breakfast buffet.

Breakfast and room were excellent; however, the pool and hot tub were not available due to construction

Breakfast and room were excellent; however, the pool and hot tub were not available due to construction

Private hotel , easy parking , safe area. Comfortable suites. Affordable prices overall.

Private hotel , easy parking , safe area. Comfortable suites. Affordable prices overall.

The staff was rude to me when I asked if they validated parking , considering I paid for their parking but parked far and not where the hotel was because they had no parking in those spots . She was super rude and laughed at me it was super un professional . Addition to that our room was dirty , luckily I brought my own cleaning supplies.

Addition to that our room was dirty , luckily I brought my own cleaning supplies.

Wonderful property and I’ve stayed at Home 2 a lot. This one was spacious, staff accommodating, and over all a fantastic stay!

Wonderful property and I’ve stayed at Home 2 a lot. This one was spacious, staff accommodating, and over all a fantastic stay!

Check-in staff was rude, and we had to walk to the other side only one elevator was working. Our room was facing the highway, and you can hear everything though the walls.

Check-in staff was rude, and we had to walk to the other side only one elevator was working. Our room was facing the highway, and you can hear everything though the walls.

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There is no lobby in the hotel. You have to go to the hotel next door for everything.

There is no lobby in the hotel. You have to go to the hotel next door for everything.

We loved our stay there. The only negative we had is their WI. Fi was inconsistent and would turn off

We loved our stay there. The only negative we had is their WI. Fi was inconsistent and would turn off

Stayed at the hotel because our electricity went out. The room seemed updated and they were very spacious. Looks like the room was being updated still or needed some renovations.

Stayed at the hotel because our electricity went out. The room seemed updated and they were very spacious. Looks like the room was being updated still or needed some renovations.

Property and room was very clean. Had a great experience overall minus one day at the front desk. The gentleman refused to give my elderly mom water bottles. He said it was for priority guests, he needs to be replaced because other days the staff gave us water everyday.

Property and room was very clean. Had a great experience overall minus one day at the front desk. The gentleman refused to give my elderly mom water bottles. He said it was for priority guests, he needs to be replaced because other days the staff gave us water everyday.

We had a great stay! The property was clean, we were 15 mins driving distance away from almost everything!

We had a great stay! The property was clean, we were 15 mins driving distance away from almost everything!

The bed was comfortable breakfast was good most employees were friendly and nice

The bed was comfortable breakfast was good most employees were friendly and nice

I absolutely love this hotel the service was amazing and they are so helpful! The breakfast was delicious and cleanliness is out of this world

I absolutely love this hotel the service was amazing and they are so helpful! The breakfast was delicious and cleanliness is out of this world

They make us pay for parking even though there is absolutely no reason for it other than being a money grab. There is ample parking and no other nearby businesses that make supply of parking spaces an issue.

Service was fantastic

Service was fantastic

Staff was great and accommodating. Easy location to get around town. Would stay again.

Staff was great and accommodating. Easy location to get around town. Would stay again.

My stay was great

My stay was great

It had a refrigerator and microwave. It also had a nice pool area.

Loved it

Loved it

Enjoyed the atmosphere they were very kind to myself and my family we had a good time but the breakfast could be upgraded a little better

Enjoyed the atmosphere they were very kind to myself and my family we had a good time but the breakfast could be upgraded a little better

The stay is always great, the staff members are kind, and they changed their breakfast and there are quite a few more items to choose from! The room ready for us; and we always enjoy staying at this property as it is centrally located to shopping, restaurants, etc. We found out on this trip; you now have to pay for parking. We hadn't been to this property for a while, and we immediately noticed the signs as you enter. That's a no go for us because for years we have stayed at this location and its sister property, Hilton Garden, we have never had to pay for parking. Seems they are following California on this one. There are many other properties in Tempe who do not charge, and we will be on the lookout for those.

The stay is always great, the staff members are kind, and they changed their breakfast and there are quite a few more items to choose from! The room ready for us; and we always enjoy staying at this property as it is centrally located to shopping, restaurants, etc. We found out on this trip; you now have to pay for parking. We hadn't been to this property for a while, and we immediately noticed the signs as you enter. That's a no go for us because for years we have stayed at this location and its sister property, Hilton Garden, we have never had to pay for parking. Seems they are following California on this one. There are many other properties in Tempe who do not charge, and we will be on the lookout for those.

The room was awful. Dirty carpets. Smelled of pet urine!!

Good

Good

Everything was great I gave it a good rating because of having to pay for parking. That seemed a bit excessive.

Everything was great I gave it a good rating because of having to pay for parking. That seemed a bit excessive.

Had a very relaxing 3 day staycation with the family. Very clean room with large fridge, microwave, and other kitchen amenities. Comfortable bedding and soft fluffy bath towels. HK was quick and receptive when needing additional items andvthe front desk was very friendly. Pool was perfect and not crowded. Morning breakfast had a variety of options and the dining area was spacious and clean.

Had a very relaxing 3 day staycation with the family. Very clean room with large fridge, microwave, and other kitchen amenities. Comfortable bedding and soft fluffy bath towels. HK was quick and receptive when needing additional items andvthe front desk was very friendly. Pool was perfect and not crowded. Morning breakfast had a variety of options and the dining area was spacious and clean.

Amazing stay for our little family! Secluded yet accessible hotel with lots to offer; amazing complimentary breakfast plus a huge saline pool kept us excited each day. Playpens available for babies and everything was very clean throughout. Definitely recommend!

Amazing stay for our little family! Secluded yet accessible hotel with lots to offer; amazing complimentary breakfast plus a huge saline pool kept us excited each day. Playpens available for babies and everything was very clean throughout. Definitely recommend!

I would definitely stay here again.

I would definitely stay here again.

Stay there with my kids and never once did housekeeping clean the room. We leave every day but they never. Spoke to the front desk guy and he offered the kids snacks. That not cool. Soap was done in the bathroom and I had to go out and buy some. Horrible

Stay there with my kids and never once did housekeeping clean the room. We leave every day but they never. Spoke to the front desk guy and he offered the kids snacks. That not cool. Soap was done in the bathroom and I had to go out and buy some. Horrible

First thing I noticed when we arrived was the elevator situation. I stood at Home2 for 8 days and there was only 1 working elevator, which was the medical emergency elevator. Another patron who was staying there complained a few times to the Hilton hotel receptionist but no one ever came to service the non working elevator. Secondly, the pool was disgusting. It looked like the water hadn't been cleaned for weeks. The hot tub water was literally yellow, like if someone had an accident and walked away. I was reluctant to let my kids swim in it for fear they would get sick. Thirdly, the dining area was dirty at various times of my stay there. From spilled drinks to spilled waffle batter, the floors were hardly clean. Same goes for the elevator floor. Lastly, I noticed we were all alone on that side of the hotel. No receptionist, no security, no staff other than the cleaning crews were present. I find that a little odd. If any of the patrons needed anything, we would have to walk to the Hilton side of the hotel with our grievances. Not only is that odd but inconvenient in case there is an emergency. That side of the hotel should at the very least have a staff member walking around to make sure all is good and that the patrons aren't needing anything. Would I stay at Home2 again? Probably Would I stay at this location? No.

First thing I noticed when we arrived was the elevator situation. I stood at Home2 for 8 days and there was only 1 working elevator, which was the medical emergency elevator. Another patron who was staying there complained a few times to the Hilton hotel receptionist but no one ever came to service the non working elevator. Secondly, the pool was disgusting. It looked like the water hadn't been cleaned for weeks. The hot tub water was literally yellow, like if someone had an accident and walked away. I was reluctant to let my kids swim in it for fear they would get sick. Thirdly, the dining area was dirty at various times of my stay there. From spilled drinks to spilled waffle batter, the floors were hardly clean. Same goes for the elevator floor. Lastly, I noticed we were all alone on that side of the hotel. No receptionist, no security, no staff other than the cleaning crews were present. I find that a little odd. If any of the patrons needed anything, we would have to walk to the Hilton side of the hotel with our grievances. Not only is that odd but inconvenient in case there is an emergency. That side of the hotel should at the very least have a staff member walking around to make sure all is good and that the patrons aren't needing anything. Would I stay at Home2 again? Probably Would I stay at this location? No.

The hotel was very clean.

The hotel was very clean.

Very clean and friendly staff

Very clean and friendly staff

Exceptional

Clean space, free breakfast. Parking was a little weird but it worked. The beds are comfortable but the pillows are not good. Plenty of space in the room with a full size refrigerator.

Clean space, free breakfast. Parking was a little weird but it worked. The beds are comfortable but the pillows are not good. Plenty of space in the room with a full size refrigerator.

I can't review it because I didn't stay there

I can't review it because I didn't stay there

Overall just was not a great experience for the cost.

Overall just was not a great experience for the cost.

I spotted some hairs on the bedsheet, but blanks/towel and other things are very clean. So it's hard to tell if I just got unlucky or that's just the standard... But anyway the room itself is absolutely above average, it's very spacious with everything you need even for cooking.

I spotted some hairs on the bedsheet, but blanks/towel and other things are very clean. So it's hard to tell if I just got unlucky or that's just the standard... But anyway the room itself is absolutely above average, it's very spacious with everything you need even for cooking.

You have to pay for parking here read fine print. Parking available but you have yo pay

You have to pay for parking here read fine print. Parking available but you have yo pay

Clean. Good breakfast

Clean. Good breakfast

Bad

Hotel is split with Hilton brand; had to go to that lobby for check-in, not available at Home2 lobby.

Exceptional

Very friendly staff and a good variety for breakfast. Room 413 could use some work on the bathroom walls and ceiling but was otherwise clean. Good stay with a baby, I would book again.

Very friendly staff and a good variety for breakfast. Room 413 could use some work on the bathroom walls and ceiling but was otherwise clean. Good stay with a baby, I would book again.

My kids and I barbecued at the pool and they provided all the silverware plates and utensils to barbecue and they were very attentive and so nice to us

Exceptional

Breakfast

Great place

Great place

Will stay here again

Will stay here again

This is about the only Hilton property in the Phoenix area that doesn't provide free parking. Worse yet, you have to use a QR code at check in to pay some third party company...I ended up standing in the hot sun for 15 minutes to get it to work. The desk clerk couldn't have cared less.... Just kept agreeing that it was a bad set up. I'd never stay here again. So many other choices without the parking hassle.

This is about the only Hilton property in the Phoenix area that doesn't provide free parking. Worse yet, you have to use a QR code at check in to pay some third party company...I ended up standing in the hot sun for 15 minutes to get it to work. The desk clerk couldn't have cared less.... Just kept agreeing that it was a bad set up. I'd never stay here again. So many other choices without the parking hassle.

Clean, plenty of towels!!! Big win in my book!

Clean, plenty of towels!!! Big win in my book!

Would go back and will in a couple months

Would go back and will in a couple months

It was nice

It was nice

Our door didn’t latch, cleaning staff could not speak English

All services are good!

All services are good!

The rooms smelled like marijuana. The management was able to move us to another room. The pull out mattresses are out dated. They need to watch what they put in the showers. Lotion should go on the counters. Only had shampoo and showe gel in the shower. Had to ask for conditioner.

The rooms smelled like marijuana. The management was able to move us to another room. The pull out mattresses are out dated. They need to watch what they put in the showers. Lotion should go on the counters. Only had shampoo and showe gel in the shower. Had to ask for conditioner.

Location was excellent. Bathroom was not very clean, mold in shower, peeling paint. This hotel needs some general maintenance.

You dont check in to the hotel you have to go next door to other Hilton to check in. The pool was chained and had to walk through other hotel to get in and out. Room was only cleaned 1 time in 5 days and the floors were never vacuumed before or during our stay. We had sunflower seed shells on the floor and the hallway floors had food and other things on them from the momwnt we got there till the time we left. Bed had stains on comforter and went to plug in items next to bedside table and went to slide table over and the top came off. Breakfast was decent but the main proteins were kept in a small case that you could barely get in to and then would have long wait if busy because it was one at a time. If they would separate it out more would be better and easier to get to. Water in lobby was not refilled during the day after the first day we were there. Staff that checked us in acted annoyed and irritated that they had to help us upon arrival since we were at "the other hotel". Very disappointed in the hotel cleanliness and lack or care for our stay in this hotel.

You dont check in to the hotel you have to go next door to other Hilton to check in. The pool was chained and had to walk through other hotel to get in and out. Room was only cleaned 1 time in 5 days and the floors were never vacuumed before or during our stay. We had sunflower seed shells on the floor and the hallway floors had food and other things on them from the momwnt we got there till the time we left. Bed had stains on comforter and went to plug in items next to bedside table and went to slide table over and the top came off. Breakfast was decent but the main proteins were kept in a small case that you could barely get in to and then would have long wait if busy because it was one at a time. If they would separate it out more would be better and easier to get to. Water in lobby was not refilled during the day after the first day we were there. Staff that checked us in acted annoyed and irritated that they had to help us upon arrival since we were at "the other hotel". Very disappointed in the hotel cleanliness and lack or care for our stay in this hotel.

Pool was not clean or heated. Staff was indifferent.

Pool was not clean or heated. Staff was indifferent.

We stay at this hotel chain in other states and never have had issues . Our room was not as clean as expected food in kitchen sink from previous use it smelled and caused the sink to overflow the dishwasher which was not being used causing flood. Issue fixed yet towels used to prevent further flooding were not removed as asked to staff bathroom sink faucet loose , toilet seat loose . General looked like someone didn’t throughly clean half the room

We stay at this hotel chain in other states and never have had issues . Our room was not as clean as expected food in kitchen sink from previous use it smelled and caused the sink to overflow the dishwasher which was not being used causing flood. Issue fixed yet towels used to prevent further flooding were not removed as asked to staff bathroom sink faucet loose , toilet seat loose . General looked like someone didn’t throughly clean half the room

We’ve been staying at this hotel for 7-10 days every spring since it opened. It was awesome in the first year. It is now about 3x as expensive with reduced perks. Still a Good hotel.

We’ve been staying at this hotel for 7-10 days every spring since it opened. It was awesome in the first year. It is now about 3x as expensive with reduced perks. Still a Good hotel.

Good

Good

Good

Good

There are opportunity es for the breakfast. It was trash.

There are opportunity es for the breakfast. It was trash.

Quiet location

The room was in bad shape, with peeling wallpaper, missing grout, holes in the walls, and dirty dishes. Also, the location is right next to the highway and very noisy.

I checked out of the Home2Suites and over a week later have not received my incidentals deposit back and, the staff checked me out of my room 4 days after i i checked out only because i called.

I checked out of the Home2Suites and over a week later have not received my incidentals deposit back and, the staff checked me out of my room 4 days after i i checked out only because i called.

No lotion, hair on bed. I had to pay for parking, when the front desk told me not to worry about it. Fire alarm kept blinking throughout the night.

It’s a great place!

It’s a great place!

After a discussion with the manager, we were told they had overbooked and our room was one given away. The manager compensated us with a handicapped room in their partner Garden Inn along with complimentary breakfast each morning. Our room at the Garden Inn was wonderful! It was very clean, very roomy and very comfortable. I think we got a better room than what I booked! When I needed an extra blanket and coffee pods, they were very prompted getting it to us. The front desk people were friendly every time we went down in their area. Overall, it was a great experience! We would stay at the Hilton Garden Inn again.

After a discussion with the manager, we were told they had overbooked and our room was one given away. The manager compensated us with a handicapped room in their partner Garden Inn along with complimentary breakfast each morning. Our room at the Garden Inn was wonderful! It was very clean, very roomy and very comfortable. I think we got a better room than what I booked! When I needed an extra blanket and coffee pods, they were very prompted getting it to us. The front desk people were friendly every time we went down in their area. Overall, it was a great experience! We would stay at the Hilton Garden Inn again.

I was very satisfied with this stay. Breakfast was good each day, friendly staff. In the 4 days I never did see housekeeping come to my room. I couple minor annoyances - only had decaf coffee in my room. The shampoo bottle did not open at all and was unusable, surely housekeeping personnel knew this. Otherwise no major complaints.

I was very satisfied with this stay. Breakfast was good each day, friendly staff. In the 4 days I never did see housekeeping come to my room. I couple minor annoyances - only had decaf coffee in my room. The shampoo bottle did not open at all and was unusable, surely housekeeping personnel knew this. Otherwise no major complaints.

Good

This hotel was attached to a Garden Inn and you had to walk all the way to the Garden Inn side if you wanted the front desk which is an inconvenience. If you entered the Homes2 Suites side you had to scan your card everytime. The smoking area was tiny and you only had a bench for 2 people. The exterior and elevator always smelled like Marijuana and was discussing. We always had to find house keeping if we needed kleenex, or toilet paper. Also we didnt find out until we checked in the pool wasnt heated. That was the main reason we picked this hotel was because of the size of the pool but no where does it say in the description of the hotel if the pool is heated or not. We have always loved staying at the Homes2 Suites hotel.

This hotel was attached to a Garden Inn and you had to walk all the way to the Garden Inn side if you wanted the front desk which is an inconvenience. If you entered the Homes2 Suites side you had to scan your card everytime. The smoking area was tiny and you only had a bench for 2 people. The exterior and elevator always smelled like Marijuana and was discussing. We always had to find house keeping if we needed kleenex, or toilet paper. Also we didnt find out until we checked in the pool wasnt heated. That was the main reason we picked this hotel was because of the size of the pool but no where does it say in the description of the hotel if the pool is heated or not. We have always loved staying at the Homes2 Suites hotel.

Great price. Housekeeping was poor. We stayed for 11 nights and never actually had all required items in the room at any time. Room was only cleaned a few times and we frequently had to ask for toilet paper, dishwasher detergent, soap etc. Sometimes it would show up and sometimes not. The first dew days we approached the front desk several times who did what they could. Howeve we realised that the hotel was clearly working down to a price (which was great) and not up to the standard the brand name would suggest.

Great price. Housekeeping was poor. We stayed for 11 nights and never actually had all required items in the room at any time. Room was only cleaned a few times and we frequently had to ask for toilet paper, dishwasher detergent, soap etc. Sometimes it would show up and sometimes not. The first dew days we approached the front desk several times who did what they could. Howeve we realised that the hotel was clearly working down to a price (which was great) and not up to the standard the brand name would suggest.

Very convenient location

Very convenient location

Atmosphere was lovely with plenty of private space for small family meetups. Breakfast was delicious and w large variety of options from which to choose.

Atmosphere was lovely with plenty of private space for small family meetups. Breakfast was delicious and w large variety of options from which to choose.

No

The neighbor 410 was a long term resedent who was loud every knight and bangs on the wall...also heard loud music coming from a room nightly.. someone vacuuming several times at night. Luke warm water House keeping was also yelling on phone for 1hr

Room service was not up to par. Breakfast buffet was just ok.

Room service was not up to par. Breakfast buffet was just ok.

I willl stay here again!

I willl stay here again!

Difficult to find correct checkin. No garbage bags in room. My husband is disabled had dirty depends had to ask for garbage bags to keep sanitary for maids. Paper peeling off walls in bathroom. Cockroach in tub. Very noisy from traffic . Ont stay again.

Difficult to find correct checkin. No garbage bags in room. My husband is disabled had dirty depends had to ask for garbage bags to keep sanitary for maids. Paper peeling off walls in bathroom. Cockroach in tub. Very noisy from traffic . Ont stay again.

But don’t think I will stay there again.

But don’t think I will stay there again.

Pool area is terrific!

Pool area is terrific!

*

*

it was a great hotel but need to pay $10 for parking tough per night.

it was a great hotel but need to pay $10 for parking tough per night.

Could be cleaner, there were spots on the wall, bed, and couch, and bathroom wasn’t really clean. I had to ask for another room because I didn’t feel comfortable sleeping in a dirty room. The staff was very nice and accommodating.

Could be cleaner, there were spots on the wall, bed, and couch, and bathroom wasn’t really clean. I had to ask for another room because I didn’t feel comfortable sleeping in a dirty room. The staff was very nice and accommodating.

Staff was very friendly and caring. Room was spacious and the kitchenette had plates and silverware.

Staff was very friendly and caring. Room was spacious and the kitchenette had plates and silverware.

Handicap parking was roped off for reservations and we couldn’t park near the front entrance. There was confusion about the free breakfast versus the $15 option. I had to look up my reservation to prove we had the free option and show it to the waitress before she told me where the free breakfast was. She didn’t charge us but would have if I had not shown the reservation to her.

Handicap parking was roped off for reservations and we couldn’t park near the front entrance. There was confusion about the free breakfast versus the $15 option. I had to look up my reservation to prove we had the free option and show it to the waitress before she told me where the free breakfast was. She didn’t charge us but would have if I had not shown the reservation to her.

Stayed here for 3 nights and enjoyed the property. The accommodations are very nice and modern. Staff is very friendly and willing to help. Will stay here again

Stayed here for 3 nights and enjoyed the property. The accommodations are very nice and modern. Staff is very friendly and willing to help. Will stay here again

Very nice

Very nice

Hotel was clean and well kept. Breakfast and coffee was good and convenient.

Hotel was clean and well kept. Breakfast and coffee was good and convenient.

Friendly service: Staff are so friendly and helpful!! Made me feel like home!!!

Our room smelled like the sewage was coming up from the bathroom drains. We will never stay there again.

Staff is always so amazing.

They only thing is you have to pay for parking as a hotel guest.

I like the staffvery professional

The front desk associate who work the night of the July 4th was very nice and pleasant. The guy who monitored and closely watched the breakfast was not helpful.

Very user friendly

Very user friendly

The room seemed clean but it had an awful pungent musky smell that was hard to get past. The front desk manager was so incredibly nice and was unfortunately all by herself. I didn’t want to bother her further because she was busy. I was too tired to say anything and went to bed.

Didnt know fwo hotels .erged as one. Had to go to other hotel location to check in. It was a bit of a walk we werent expecring. Other that that ghe stay was nice. The beds were not very cushiony. Felt the springs alot.

I have nothing bad to say about this place. It’s very clean the staff is wonderful. Love the fact that it has a bar and a restaurant.

Why would you serve cold and dried out food!

I loved this hotel! The room I stayed in was accessible especially with me having to use a walker. The room was very big and the bed was comfortable and I loved the shower knowing I coild just roll into the shower witj my walker

Under construction

Very nice would recommend it..

The room didn't had the stove. Rest everything was good.

It was decent for the price. Quiet. Pool smelt funky, and when we checked in we asked for late check out which we got until 12 noon. For some reason the gentleman did not put that in the system. Around 820 house keeping was trying to open my door as i had the Do not disturb sign on the door. My son and i were getting breakfast for my wife and daughter down stairs and when got back to our room housekeeping was knocking and trying to get in my room. Around 1130 we get a call from the front desk asking of i was ok and if i needed more time because check out is at 11. I informed her that we had already asked for late check out at 12 noon. Other than that, the stay was alright.

The room was amazingly spacious, making it easy to use the wheelchair and not run into anything. The roll in shower was exactly what we were hoping for, only thing I would have liked to be different, was the location of the shampoo/body wash, which was behind the shower chair. The door to enter the room, was heavy too, which made it hard for mom to open door and get chair in alone.

Piscine très froide et le comptoir de service était fermé. Il fallait aller à l autre hotel à côté.

Would definitely stay here again

Good

It was nice but definitely different. You had to check in on the other side which I guess is a “real” Hilton and not the knock off we got. I mean ours was a “Hilton” but a cheaper one and it felt like we were doing everything by ourselves, like if we were at home but paying to stay there. If you like that kind of place this is for you but it is not for me. When I go to a hotel, I expect certain things and for me to be able to get a hold of or see people and not feel as if we were not at a hotel.