Springhill Suites by Marriott Tampa Brandon
About Springhill Suites by Marriott Tampa Brandon
SpringHill Suites by Marriott - Tampa Brandon is located in Tampa, within 5.2 miles of 1-800 Ask Gary Amphitheatre and 9.5 miles of Amalie Arena. Featuring free bikes, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property features a year-round outdoor pool, fitness center, hot tub and shared lounge. At the hotel, each room includes a closet. Guest rooms in SpringHill Suites by Marriott - Tampa Brandon are equipped with a flat-screen TV and free toiletries. Buffet and continental breakfast options are available at the accommodation. SpringHill Suites by Marriott - Tampa Brandon has a sun terrace. Guests at the hotel will be able to enjoy activities in and around Tampa, like cycling. A business center and vending machines with snacks and drinks are available on site at SpringHill Suites by Marriott - Tampa Brandon. Speaking English and Spanish at the reception, staff will be happy to provide guests with practical guidance on the area. Hyde Park is 10 miles from the accommodation, while Busch Gardens is 13 miles away. Tampa International Airport is 14 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
The hotel staff is frequently praised for their exceptional service, particularly at the front desk and during breakfast. However, the cleanliness and condition of the rooms are inconsistent, with some guests reporting issues such as dirty carpets, stained sofas, and outdated bathrooms. The breakfast, while generally well-liked, has some detractors who find it underwhelming.
- Exceptional service from hotel staff, particularly at the front desk and during breakfast
- Convenient location
- Inconsistent cleanliness and condition of rooms
- Breakfast quality varies
- 4/5
Don’t like the fact that you have to pay to park. Roll it in to the price.
- 5/5
The staff provided outstanding customer service from the moment we arrived until our departure. Everyone was friendly, professional, and always willing to help with a smile. Their attention to detail made us feel welcome and appreciated throughout our stay. The atmosphere was pleasant and relaxing, and the overall experience was excellent. We truly enjoyed our time here and would highly recommend this hotel to family, friends, and anyone looking for a comfortable and enjoyable stay. Thank you to the entire team for making our visit so memorable. We look forward to returning in the future.
- 5/5
The staff provided outstanding customer service from the moment we arrived until our departure. Everyone was friendly, professional, and always willing to help with a smile. Their attention to detail made us feel welcome and appreciated throughout our stay. The atmosphere was pleasant and relaxing, and the overall experience was excellent. We truly enjoyed our time here and would highly recommend this hotel to family, friends, and anyone looking for a comfortable and enjoyable stay. Thank you to the entire team for making our visit so memorable. We look forward to returning in the future.
- 5/5
5 star excellent clean room staff all amazing delicious breakfast
- 5/5
Everything
- 5/5
Exceptional
- 5/5
Everything was great
- 5/5
Room was clean, staff was friendly and breakfast ended at 10:30 which I very much appreciate due to us having to us arriving very late.
- 5/5
Todo muy bien
- 5/5
Awesome staff especially the breakfast attendant. She was warm and friendly. Lovely person. Will visit again when in area.
- 2/5
I paid for a room with two beds and a bathtub. They gave me a room with one bed and a shower. I had to sleep with my disabled sister. When I told the front desk I got the wrong room they blamed it on Expedia but I had the paper from Expedia stating 2 beds and tub. They said they couldn't change my room they were full.
- 5/5
Clean & Fresh, Friendly Staff
- 5/5
Clean & Fresh, Friendly Staff
- 4.5/5
Slow elevators
- 5/5
Booked last minute and the staff was friendly and the place was nice and clean! Amenities are great and breakfast was very good!
- 4/5
Very good
- 5/5
Excellent stay, the only thing i did not understand is why they charged $10 for parking, it is not downtown or anything close to a venue
- 5/5
Very nice hotel. Solid stay. Would do again and I was happy to have my mom stay with me. Plenty of space for a three lady, girl's trip.
- 5/5
Clean, staff was nice. Great location N/A
- 5/5
N/A
- 4/5
The staff hotel was very helpful and professional, breakfast was decent no much options to choose for eat.
- 5/5
Everything was great except $10 parking fee and lot was never near capacity
- 5/5
Great clean place always choose when we come to this area!!
- 5/5
Everything
- 5/5
Everything was great breakfast area was impecable and food was good.
- 5/5
**Could use a mirror over the dry bar. Easy access to all of our needs and places of interest.
- 2.5/5
I liked the fast efficiency of check-in and the hot breakfast We got stuck in the elevator where the power went out had to have a technician come get us out of the elevator. Room didn’t have extra toilet paper.
- 2.5/5
We got stuck in the elevator where the power went out had to have a technician come get us out of the elevator. Room didn’t have extra toilet paper.
- 2/5
A large young lady named Hallee (?) at the front desk was extremely rude when I brought down the keys that stopped working second day the row. She gave me a nasty attitude and said “I’m just working here” and was clearly inconvenienced by me. If she doesn’t embrace hospitality business, she is at a wrong place. She then told me she will speak with the management with even nastier tone. She seemed very angry every time I saw her. I thought Breakfast was good. Ladies working the breakfast were very pleasant, helpful to small children and topping off with more. There’s no 24 hr coffee station with coffee in it or any cups, their drink machine at breakfast was broken. Their infused water station was mostly empty after breakfast. Ice machine next to the elevator was a nice amenity. It was a packed weekend with many kids running around loudly, perhaps some drunk, slamming doors and cussing middle of the night. Walls are thin, it woke me up throughout the night. Second night I called the front desk, and he was very courteous and quick to calm the situation. There are plenty of other hotels nearby. I wouldn’t stay here again.
- 4.5/5
Love the location and the staff was super friendly We saw a roach in our room
- 4.5/5
Love the location and the staff was super friendly We saw a roach in our room
- 5/5
Everything
- 5/5
Cleanliness and quietness
- 5/5
Cleanliness and quietness
- 5/5
Clean room. Quiet.
- 5/5
Clean room. Quiet.
- 4.5/5
Good breakfasts and cookies in the evening. Nice staff. Very clean. Hot tub was not available
- 4.5/5
Good breakfasts and cookies in the evening. Nice staff. Very clean. Hot tub was not available
- 4.5/5
Great breakfast, friendly staff A little pricey
- 3/5
The experience here on December 29 thru the 1 st of Jan was not all that bad. In a group of 5 with 2 rooms no effort was made to try to keep us together until I had to get a bit creative. The attention to customer from the front desk definitely need improvement, their behavior was obvious that they do not like what the do, to the point that you would come thru the front doo and they would turn their faces so they wouldn’t have to greet you . In my opinion that is poor customer service. My first morning breakfast the coffee was cold, the sausages were soaked in water like if they were boiling instead of grill . Other than that rooms were nice and the housekeeping staff were attentive.
- 3/5
The experience here on December 29 thru the 1 st of Jan was not all that bad. In a group of 5 with 2 rooms no effort was made to try to keep us together until I had to get a bit creative. The attention to customer from the front desk definitely need improvement, their behavior was obvious that they do not like what the do, to the point that you would come thru the front doo and they would turn their faces so they wouldn’t have to greet you . In my opinion that is poor customer service. My first morning breakfast the coffee was cold, the sausages were soaked in water like if they were boiling instead of grill . Other than that rooms were nice and the housekeeping staff were attentive.
- 1/5
Bad rooms
- 1/5
Bad rooms
- 5/5
Updated facility Workout room. More open airy room configuration Nothing!
- 5/5
Updated facility Workout room. More open airy room configuration Nothing!
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Entire Hotel was super clean and check in was a breeze! Friendly Staff greeted us immediately! Great price
- 5/5
Entire Hotel was super clean and check in was a breeze! Friendly Staff greeted us immediately! Great price
- 5/5
Great
- 5/5
Great
- 5/5
Friendly staff, good location, nice rooms. It was a business trip and it was everything we needed.
- 5/5
Friendly staff, good location, nice rooms. It was a business trip and it was everything we needed.
- 5/5
Exceptional
- 4/5
Breakfast Needed a vacuum
- 4/5
Breakfast Needed a vacuum
- 4.5/5
Great breakfast, friendly staff A little pricey
- 5/5
The layout of the room is very spacious but dated. Nonetheless it was clean and quiet. We only stayed for one night so it was fine. I wouldn’t mind staying here again.
- 5/5
The layout of the room is very spacious but dated. Nonetheless it was clean and quiet. We only stayed for one night so it was fine. I wouldn’t mind staying here again.
- 3/5
The photos are misleading about the space in room. The elevators were not working right and we got “stuck” in it several times for 1-2 minutes each time once it reached the downstairs first floor from the second floor, where we had our room. The doors would not open right away, and you would have to keep pressing the door open button before it would finally let you out. We also were not notified that there were renovations going on, so not all of the amenities were fully available.
- 3/5
The photos are misleading about the space in room. The elevators were not working right and we got “stuck” in it several times for 1-2 minutes each time once it reached the downstairs first floor from the second floor, where we had our room. The doors would not open right away, and you would have to keep pressing the door open button before it would finally let you out. We also were not notified that there were renovations going on, so not all of the amenities were fully available.
- 4/5
nice rooms and clean but staff made us come down to get items like towels, etc and cleaning didn’t pick up our trash we neatly put together outside the door for them the morning of our second night staying.
- 4/5
nice rooms and clean but staff made us come down to get items like towels, etc and cleaning didn’t pick up our trash we neatly put together outside the door for them the morning of our second night staying.
- 5/5
- 5/5
- 5/5
Very nice
- 5/5
Very nice
- 2/5
POS didn't work which made check in longer, carpet extremely dirty on the 3rd floor. Neighbors up all night going in and out the door and slamming the door. So I didn't get any sleep. I had to ask for parking pass. Noted scratch on my brand new car after I left.
- 3/5
Property is okay. In our room, the toilet was not stuck to the floor or wall correctly and keep moving everytime we sat on it making a loud noise. The breakfast was ok, waffles are pre-made and very sweet. Rooms were clean, staff was friendly.
- 3/5
Property is okay. In our room, the toilet was not stuck to the floor or wall correctly and keep moving everytime we sat on it making a loud noise. The breakfast was ok, waffles are pre-made and very sweet. Rooms were clean, staff was friendly.
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Comfortable place and quite
- 5/5
Comfortable place and quite
- 5/5
Wonderful.
- 5/5
Wonderful.
- 5/5
Great
- 5/5
Great
- 5/5
no
- 4.5/5
The rooms need up grading especially the bathroom. The room new to be upgraded
- 0.5/5
It was pretty and clean Everything. I prepaid for my room about 6 weeks in advance to save money. When I arrived they refused to accommodate me, telling me they didn’t have a pet room available for my party size. When I asked for them to refund my money since I had prepaid they claimed they didn’t do that, it was on booking.com to do it. I ended up having to go through my bank and dispute the charges. Later when I called them because there were charges from them on my card, they denied it was them but argued with me for 45 minutes because they claimed they came back much later to let me know a manager had approved my stay and I wasn’t there so there was nothing they can do since they were willing to accommodate me later. I asked how this was my problem. Ftr, I was inside for 15 minutes after crying and speaking with my husband about the fact I didn’t know what to do, and they had refused to make any exceptions and then I was in the parking lot crying and having a panic attack and then on my phone to dispute the charges and try to find new accommodation and never once in that hour time frame did anyone come to me and say anything. They also never called or sent an email to let me know (they argued they didn’t have my information, but they could have gotten it from my reservation). But according to the man I spoke to on the phone I was supposed to magically know they’d changed their mind over an hour later without contacting me and they don’t care that I don’t have telepathy to magically know so they were justified to charge me. After 45 minutes he told me they didn’t charge me and I was like then why are you arguing and trying to justify charging me for the last 40+ minutes? I’ll just dispute the current charges that aren’t from my current hotel, make complaints with BBB and the attorney general and see if I can put a block on the brand if I need to to keep them from trying to charge me. They also told me they refused me because of my dog and his size (Great Pyrenees).
- 5/5
Great place
- 5/5
Great place
- 5/5
Staff was extremely friendly.
- 5/5
Staff was extremely friendly.
- 5/5
Literally the fastest and easiest check in! Happy with th my room
- 5/5
Literally the fastest and easiest check in! Happy with th my room
- 5/5
Thank you. Staff was fantastic
- 5/5
Thank you. Staff was fantastic
- 5/5
Tell them Ms. Kim said hello - LMBL
- 5/5
Tell them Ms. Kim said hello - LMBL
- 5/5
This place is great. Location is good for easy access to downtown Tampa. Good breakfast selection.
- 5/5
This place is great. Location is good for easy access to downtown Tampa. Good breakfast selection.
- 3/5
The hotel has a smell. The carpet needs to be replaced. It was filthy.
- 3/5
The hotel has a smell. The carpet needs to be replaced. It was filthy.
- 5/5
Quite and clean
- 5/5
Quite and clean
- 3/5
It's a decent hotel, not very surprised. It could be cleaner and the AC under the window is noisy and hard to set at a steady temp.
- 3/5
It's a decent hotel, not very surprised. It could be cleaner and the AC under the window is noisy and hard to set at a steady temp.
- 5/5
Sitio muy agradable, buen descanzo, buena atención, buen desayuno, algo retirado de Bush gardens pero un buen balance calidad precio.
- 5/5
Sitio muy agradable, buen descanzo, buena atención, buen desayuno, algo retirado de Bush gardens pero un buen balance calidad precio.
- 5/5
Outstanding location… definitely will be back
- 5/5
Outstanding location… definitely will be back
- 3/5
We stayed for two nights and had left the hotel after the first night or about 3 hours. When we returned, our room was not cleaned. We were a little disappointed about that issue. The breakfast was great and Yvonne was so friendly.
- 3/5
We stayed for two nights and had left the hotel after the first night or about 3 hours. When we returned, our room was not cleaned. We were a little disappointed about that issue. The breakfast was great and Yvonne was so friendly.
- 5/5
Pretty clean rooms, we love Marriott
- 5/5
Pretty clean rooms, we love Marriott
- 5/5
Quiet, comfortable room. Only slept there. I did not use facilities or eat breakfast. Beds were comfortable. Staff were very nice. The side door entrance close to our room didn’t d not work which was frustrating. Desk representative said it doesn’t work when it’s hot.
- 5/5
Quiet, comfortable room. Only slept there. I did not use facilities or eat breakfast. Beds were comfortable. Staff were very nice. The side door entrance close to our room didn’t d not work which was frustrating. Desk representative said it doesn’t work when it’s hot.
- 5/5
Great quiet stay. Thank you.
- 5/5
Great quiet stay. Thank you.
- 5/5
It was close to places that we need to go to and place is clean and people friendly...best part is the free breakfast, kids love it so much.
- 5/5
Amazing. No Complaints All
- 5/5
Amazing. No Complaints All
- 5/5
Check in smooth and room was great
- 5/5
Check in smooth and room was great
- 4/5
Breakfast No enough lights in the room
- 5/5
Very nice staff Price high
- 0.5/5
Location The room was dirty and hair on my pull out bed no sheets or pillows just disgusting
- 5/5
I booked the king suite for my husband and I and it was everything I could’ve hoped for! Beds were comfortable, room had a mini fridge, microwave and coffee bar, complimentary breakfast was very convenient, and it stayed nice and quiet during the night. I will definitely be booking here again soon in the near future for our next trip down!
- 5/5
I booked the king suite for my husband and I and it was everything I could’ve hoped for! Beds were comfortable, room had a mini fridge, microwave and coffee bar, complimentary breakfast was very convenient, and it stayed nice and quiet during the night. I will definitely be booking here again soon in the near future for our next trip down!
- 4/5
Clean and easily accessible. Restaurants are a short drive away. Street noise came right through the windows, made sleeping a challenge.
- 3/5
Where do I start, there was no hot water in the riom i complained on thenfirst night. I spoke.tonthe front desk they stated their "maintenance" guy wasn't available. And the manager was not available. My family had to take a cold shower. On Sunday the maintenance guy shows.up tries to fix the water issue he was not able to, i asked for another room and was told.they didn't have any,. And it would be a while, 6 hours later we got the room, the rest.of.the stay went well the day receptionist was polite and accommodating, the night receptionist she barely made an effort to help me.and.when.she responded she made.it sound like she was doing me a favor. I love the fairfield inn chain theyve always had good accommodations and good breakfast, so I was very disappointed.
- 3/5
Where do I start, there was no hot water in the riom i complained on thenfirst night. I spoke.tonthe front desk they stated their "maintenance" guy wasn't available. And the manager was not available. My family had to take a cold shower. On Sunday the maintenance guy shows.up tries to fix the water issue he was not able to, i asked for another room and was told.they didn't have any,. And it would be a while, 6 hours later we got the room, the rest.of.the stay went well the day receptionist was polite and accommodating, the night receptionist she barely made an effort to help me.and.when.she responded she made.it sound like she was doing me a favor. I love the fairfield inn chain theyve always had good accommodations and good breakfast, so I was very disappointed.
- 5/5
Very clean and the room was perfect
- 5/5
Very clean and the room was perfect
- 5/5
Very clean... Staff was very nice and helpful.
- 5/5
Very clean... Staff was very nice and helpful.
- 5/5
Loved the hotel, was amazing for a quick night stay
- 5/5
Loved the hotel, was amazing for a quick night stay
- 5/5
👍
- 5/5
👍
- 5/5
It was clean and that they served breakfast. Staff was very nice.
- 5/5
It was clean and that they served breakfast. Staff was very nice.
- 4/5
Attitude staff at front desk
- 3/5
- 3/5
- 4/5
This hotel is well maintained but the room is outdated. I like the fact that it is close to everything and the interstate is lees than a mile away.
- 4/5
This hotel is well maintained but the room is outdated. I like the fact that it is close to everything and the interstate is lees than a mile away.
- 5/5
Very nice stay. Easy to access an Uber (Although Uber will get you on the way back from an event, which isn't of course, Springhill's fault. Toilet didn't work at one point, but I was able to fix it. Everything else was great.
- 5/5
Very nice stay. Easy to access an Uber (Although Uber will get you on the way back from an event, which isn't of course, Springhill's fault. Toilet didn't work at one point, but I was able to fix it. Everything else was great.
- 5/5
The staff was courteous, friendly and polite. Definitely stay in the future.
- 5/5
The staff was courteous, friendly and polite. Definitely stay in the future.
- 5/5
Great staff with easy check in and out. Plenty of food at breakfast
- 5/5
Great staff with easy check in and out. Plenty of food at breakfast
- 5/5
Friendly staff
- 5/5
Friendly staff
- 4/5
Okay
- 4/5
Okay
- 4/5
Very convenient to shopping and restaurants.
- 4/5
Very convenient to shopping and restaurants.
- 4/5
Good location. Decent breakfast. Big rooms
- 4/5
Good location. Decent breakfast. Big rooms
- 3/5
The area was good with dining choices nearby
- 3/5
The area was good with dining choices nearby
- 3/5
Under construction. Breakfast was very limited.
- 3/5
Under construction. Breakfast was very limited.
- 1/5
[email protected] Respectfully,
- 1/5
[email protected] Respectfully,
- 2/5
Also no toilet paper. Not even the remnants of prior role. Breakfast area being cross utilized as check in due to construction. I WILL NEVER stay here again. For the cost, it should have been nicer. Apparently owner needs a new car. I should, and will have stay at Holiday Inn Express from now on. Heed my post and avoid this hotel.
- 2/5
Also no toilet paper. Not even the remnants of prior role. Breakfast area being cross utilized as check in due to construction. I WILL NEVER stay here again. For the cost, it should have been nicer. Apparently owner needs a new car. I should, and will have stay at Holiday Inn Express from now on. Heed my post and avoid this hotel.
- 3/5
I was a little disappointed that at the time of my stay there was a remodel happening. I was told by the clerk that I did not have direct access to my room. The keys were not working. She had to escort me to the room to let me in, which made it difficult to leave the room after she left. If leaving I would have to constantly stop at the desk for access.
- 3/5
I was a little disappointed that at the time of my stay there was a remodel happening. I was told by the clerk that I did not have direct access to my room. The keys were not working. She had to escort me to the room to let me in, which made it difficult to leave the room after she left. If leaving I would have to constantly stop at the desk for access.
- 1/5
The property is undergoing a much needed renovation. The room we stayed in was old/dingy. There were stains on the carpet. They have massive dumpsters that are taking up multiple parking spaces. We arrived late at night and had a very difficult time trying to find a parking space. We had to park all the way in the back and entered through a side entrance where the hallway was gutted from the renovations and created an unsafe condition. The property should have closed until the renovations were completed.
- 1/5
The property is undergoing a much needed renovation. The room we stayed in was old/dingy. There were stains on the carpet. They have massive dumpsters that are taking up multiple parking spaces. We arrived late at night and had a very difficult time trying to find a parking space. We had to park all the way in the back and entered through a side entrance where the hallway was gutted from the renovations and created an unsafe condition. The property should have closed until the renovations were completed.
- 1/5
Property under construction. Everything was horrible, parking, lobby, room, bathroom, breakfast and on top of that too expensive. They should reimburse at least part of the money I paid. I feel like I was robbed.
- 1/5
Property under construction. Everything was horrible, parking, lobby, room, bathroom, breakfast and on top of that too expensive. They should reimburse at least part of the money I paid. I feel like I was robbed.
- 2/5
The hotel is under construction. The extent of the construction was not communicated properly.
- 2/5
The hotel is under construction. The extent of the construction was not communicated properly.
- 1/5
The hotel was going through construction, no front door, drywall and dust through the lobby, tiny room for breakfast , dirty through the halls , no hot water no heat absolutely horrible. It would have been nice to know that before we checked in.
- 1/5
The hotel was going through construction, no front door, drywall and dust through the lobby, tiny room for breakfast , dirty through the halls , no hot water no heat absolutely horrible. It would have been nice to know that before we checked in.
- 2/5
Never staying in this chain again
- 2/5
Never staying in this chain again
- 1/5
This place is filthy. My comforter was stained, there is mold in the shower, the curtains were torn and shredded and you can't even see out the windows because they are completely green with mildew. They've simply given up on this property. Other than that...the folks at the front desk were nice & polite.
- 1/5
This place is filthy. My comforter was stained, there is mold in the shower, the curtains were torn and shredded and you can't even see out the windows because they are completely green with mildew. They've simply given up on this property. Other than that...the folks at the front desk were nice & polite.
- 5/5
Great place !
- 5/5
Great place !
- 3/5
Carpets were stained in our room amd hallway, caulking around doors was cracking, wallpaper peeling. It was fine, but a few cleanliness updates wouldnt hurt
- 3/5
Carpets were stained in our room amd hallway, caulking around doors was cracking, wallpaper peeling. It was fine, but a few cleanliness updates wouldnt hurt
- 5/5
Front desk person was awesome! Very welcoming and accommodating. Not my first time staying at this hotel. Overall the stay was great. Always clean too!
- 5/5
Front desk person was awesome! Very welcoming and accommodating. Not my first time staying at this hotel. Overall the stay was great. Always clean too!
- 1/5
Only one elevator was working and yesterday the other one broke I have to use the stairs, no Aquafina water in the market, the market doesn’t have enough medicine, no ice tea in the market, the hotel looks old, the service was very good nice staff, but you need to invest en cleaned
- 1/5
Only one elevator was working and yesterday the other one broke I have to use the stairs, no Aquafina water in the market, the market doesn’t have enough medicine, no ice tea in the market, the hotel looks old, the service was very good nice staff, but you need to invest en cleaned
- 5/5
- 5/5
- 5/5
WATER IN THE ROOM
- 5/5
WATER IN THE ROOM
- 5/5
Conviene to the venue and clean
- 5/5
Conviene to the venue and clean
- 4/5
The bed was hard and I couldn’t sleep. The place was nice but those firm mattresses are very uncomfortable.
- 4/5
The bed was hard and I couldn’t sleep. The place was nice but those firm mattresses are very uncomfortable.
- 2/5
Old facility. Rooms look shabby. Service is good though.
- 2/5
Old facility. Rooms look shabby. Service is good though.
- 3/5
Good
- 3/5
Good
- 4/5
The lady who checked me in was lovely and because of the impeding tropical storm and I waa alone she put me in a very easy to get to room incase of emergency. Went in the hot tub and when I went back to my room to grab a shower, my shower was cold.
- 4/5
The lady who checked me in was lovely and because of the impeding tropical storm and I waa alone she put me in a very easy to get to room incase of emergency. Went in the hot tub and when I went back to my room to grab a shower, my shower was cold.
- 5/5
I was very happy with the room. It was one of the better places in the area
- 5/5
I was very happy with the room. It was one of the better places in the area
- 5/5
All around good visit.
- 5/5
All around good visit.
- 5/5
Comfortable and accommodating!
- 5/5
Comfortable and accommodating!
- 3/5
The property needs to be updated.
- 3/5
The property needs to be updated.
- 5/5
Great breakfast, friendly staff!! Clean
- 5/5
Great breakfast, friendly staff!! Clean
- 4/5
Nice hotel with a great complimentary breakfast. The pool is very nice too
- 4/5
Nice hotel with a great complimentary breakfast. The pool is very nice too
- 3/5
Good place
- 3/5
Good place
- 1/5
Way overpriced for standards of cleanliness, hotel was “out of towels”, they checked us into a room that hadn’t been cleaned after previous guests. Overall super disappointed
- 1/5
Way overpriced for standards of cleanliness, hotel was “out of towels”, they checked us into a room that hadn’t been cleaned after previous guests. Overall super disappointed
- 3/5
Ok to stay.
- 3/5
Ok to stay.
- 4/5
Room and spacious and inviting. Entire staff was pleasant. Was looking forward to using the hot tub but it was not operating.
- 4/5
Room and spacious and inviting. Entire staff was pleasant. Was looking forward to using the hot tub but it was not operating.
- 4/5
Friendly staff. Hot tub was out of order.
- 4/5
Friendly staff. Hot tub was out of order.
- 4/5
It was clean, friendly, good price.
- 4/5
It was clean, friendly, good price.
- 5/5
Close to Top Golf and good sidewalks for walking
- 5/5
Close to Top Golf and good sidewalks for walking
- 3/5
Just okay. Breakfast selection is not great. Beds are not comfortable.
- 3/5
Just okay. Breakfast selection is not great. Beds are not comfortable.
- 1/5
wifi was down so they wrote my name on a paper. They couldnt verify which room was empty so they knocked on doors to see which rooms new customers can occupy. They gave me a key, went to the room someone else was already there. The guy was super upset and because the key opened his door I guess it broke the door because it wouldnt close or lock. Imagine is was a women in that room or someone naked. Super unacceptable when i finally got my room it smelled old. At this point i didnt even care i just wanted to shower and go to sleep after working 14 hours.
- 1/5
wifi was down so they wrote my name on a paper. They couldnt verify which room was empty so they knocked on doors to see which rooms new customers can occupy. They gave me a key, went to the room someone else was already there. The guy was super upset and because the key opened his door I guess it broke the door because it wouldnt close or lock. Imagine is was a women in that room or someone naked. Super unacceptable when i finally got my room it smelled old. At this point i didnt even care i just wanted to shower and go to sleep after working 14 hours.
- 3/5
- 3/5
- 2/5
The deposit has not been reversed and there was no cleaning service on Jan 1. Can Expedia contact me.
- 2/5
The deposit has not been reversed and there was no cleaning service on Jan 1. Can Expedia contact me.
- 4/5
It was very nice and had wonderful employees.
- 4/5
It was very nice and had wonderful employees.
- 4/5
1) The TV had 4 white spots on the screen that did not allow to view the TV. 2) The air-conditioner constantly turned on and off making an annoying sound. Hard to sleep with that noise.
- 4/5
1) The TV had 4 white spots on the screen that did not allow to view the TV. 2) The air-conditioner constantly turned on and off making an annoying sound. Hard to sleep with that noise.
- 5/5
I frequent this hotel all the time. I love it. Easy check in, friendly staff, nice rooms and great breakfast
- 4/5
Convenient location to lots of places. Nice clean lobby. Nice staff. Beds were okay, not the most comfortable. Had trouble getting enough hot water for showers for three people. Needed pullout but when we pulled it out, it did not seem clean enough to use.
- 1/5
The room was dirty and there was roaches. The double bed rooms the beds are small. Breakfast was decent. And staff was really nice.
- 5/5
It was quiet and clean
- 5/5
Great
- 2/5
I’ve stayed at other Marriott hotels before and this was by far the most disappointing - facilities were less than acceptable. The friendliness and exceptional service was not enough to make us want to visit this location again.
- 4/5
Good hotel but surroundings are not nice
- 3/5
My reservation was for a King Size Bed. When I checked in, they mentioned they were overbooked and only had a room with Two Double Beds. The room also had a smoky odor to it.
- 4/5
Was a decent hotel. However the gym equipment was out of order. Staff very nice. Parking good. Fairly clean. I’d recommend for a decent stay.
- 2/5
This property does not look like the pictures. We decided on this one because Expedia called it excellent. The room was out dated. Sofa had rips and holes, bathroom had rust and needed a serious upgrade. Apparently the cleaning lady is done by 1pm so she will not come back to clean your room. It wasn’t terrible but it def wasn’t a excellent more like fair.
- 4/5
The stay was fine but the morning we left and had breakfast is when it started. I have never wore shoes to get breakfast at any hotel we have stayed at let alone had the worker grab my arm and tell me she could get fired because I didn’t have shoes on but she would allow me to eat this time. Also I noticed she asked certain people their room number before allowing them to eat but didn’t ask us. The apple juice was empty and I told her and her response was maybe I should put you on payroll. I would stay here again but next time go to breakfast.
- 5/5
Recommend it
- 3/5
*9:20 am I get a knock on the door, followed by an attempt to open the door* It was the cleaning lady. She had a piece of paper in her hand. I asked if I could help her, she hurried away from my room. Check-out is at 12. Why are you waking up my child at 9:20 am????
- 4/5
I would love to take this opportunity to say Thanks to Miss Yvonne and her dinning room Staffs. They were pleasant ,kind and caring . My son enjoyed his stay there.
- 4/5
Nice experience
- 5/5
Nice
- 5/5
Clean room. Comfortable bed. Spacious.
- 4/5
Breakfast was great. Staff was friendly. Hotel is a bit dated with worn carpets, etc.