Extended Stay America Select Suites - Tallahassee - Northwest
About Extended Stay America Select Suites - Tallahassee - Northwest
Extended Stay America Select Suites - Tallahassee - Northwest is located in Tallahassee, 4.3 miles from Speicher Tennis and 4.5 miles from Joanne Graf Field. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi. Bobby Bowden Field at Doak Campbell Stadium is 4.8 miles from the hotel and New Capitol Building is 5.9 miles away. Guest rooms at the hotel are equipped with a seating area. All guest rooms in Extended Stay America Select Suites - Tallahassee - Northwest are equipped with a flat-screen TV and free toiletries. Florida State University is 4.7 miles from the accommodation, while Mike Martin Field at Dick Howser Stadium is 4.8 miles away. Tallahassee Regional Airport is 5 miles from the property.
Amenities
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a predominantly negative experience, with customers expressing dissatisfaction across various aspects. The majority of complaints revolve around cleanliness, noise, and poor customer service.
- Friendly staff in some instances
- Convenient location for some guests
- Lack of cleanliness, including reports of roaches and dirty rooms
- Poor customer service, including unhelpful staff and issues with reservations
- 1/5
Room and bathroom were dirty. Floor was sticky and dirty. Night staff was rude. No,staff in the morning to checkout.
- 0.5/5
Bad
- 1/5
If I could give a zero or negative star on how clean it was I would. The room had mold on the furniture all around. Everything was rusted out. Never understood extended stays like these the place is literally worse than a motel 6.
- 1/5
I checked into the hotel just after midnight and immediately noticed the room was in unacceptable condition. The space had a strong, foul odor that made it difficult to breathe comfortably, and I had to cover my face with my jacket. The room was clearly not cleaned prior to my arrival — there were items left behind from previous guests, visible dirt on the floors, and an overall lack of sanitation. Because of the smell and the unclean environment, I was unable to rest despite being exhausted. I reported the issues to the front desk, but since the reservation was made through Expedia, they were unable to assist with a refund. This experience left me unable to stay in the room and deeply dissatisfied with the quality and cleanliness provided.
- 2/5
Disappointing
- 3.5/5
Cleanliness
- 3.5/5
Cleanliness
- 0.5/5
Bad
- 2/5
Smoke odor all over the property
- 4/5
Very good
- 4.5/5
Kitchen Nothing not to like
- 4.5/5
Nothing not to like
- 5/5
Peaceful Nothing not to like
- 5/5
Location Nothing not to like
- 5/5
Peaceful Nothing not to like
- 5/5
Location Nothing not to like
- 4/5
Rates spike
- 4/5
Location Rates spike
- 1/5
If you just need a place to stay for the night it’s fine. If you are looking for something nice I would explore other options.
- 4/5
Comfortable extended stay with a convenient northwest Tallahassee location. Room includes kitchenette, reliable Wi-Fi, and laundry facilities. Close to groceries and restaurants. Great for remote work or self-catering. Clean, practical, and budget-friendly—ideal for longer stays.
- 0.5/5
Close to the Airport Filthy ! I have stayed in hundreds (maybe over a thousand) hotels and this location is one of the dirtiest rooms I have ever seen in the United States. The Refrigerator was rusty, spatter stains on the wall. Disgusting
- 0.5/5
Close to the Airport Filthy ! I have stayed in hundreds (maybe over a thousand) hotels and this location is one of the dirtiest rooms I have ever seen in the United States. The Refrigerator was rusty, spatter stains on the wall. Disgusting
- 0.5/5
Bad
- 1/5
Property and room were filthy, smelly, and dirty. Hallway smelled like urine and smoke. I immediately booked another hotel and left, I felt so dirty and unsafe.
- 1/5
Property and room were filthy, smelly, and dirty. Hallway smelled like urine and smoke. I immediately booked another hotel and left, I felt so dirty and unsafe.
- 3.5/5
Good
- 2/5
The staff was helpful. Outside Doors constantly propped open and weird people coming and going. The room was very neglected and there was roaches.
- 2/5
The staff was helpful. Outside Doors constantly propped open and weird people coming and going. The room was very neglected and there was roaches.
- 0.5/5
Bad
- 4/5
Nothing not to like
- 4/5
Location and the price Nothing not to like
- 4.5/5
Can't find anything bad to say about Extended Stay of America
- 4.5/5
Superb
- 4.5/5
Location Can't find anything bad to say about Extended Stay of America
- 4/5
Clean room, great staff, hotel could use a bit of a paint job makeover, but it served its purpose for a pleasant stay.
- 4/5
Clean room, great staff, hotel could use a bit of a paint job makeover, but it served its purpose for a pleasant stay.
- 2/5
Hotel room is run down, smelled funny, dirty towel found under a sink. Just not sanitary.
- 2/5
Hotel room is run down, smelled funny, dirty towel found under a sink. Just not sanitary.
- 0.5/5
The place is a roach motel I had to leave. Not a hotel Outdated room,Mid dew,Mold dirty sheets. Dirty towels. Active drug deals at the front door. Weed smell
- 1.5/5
Nothing! Everything
- 5/5
Busy , clean I didn’t have a problem
- 2/5
Staff
- 2/5
Staff
- 1.5/5
We left early no shower curtain no drawer dead bugs stains on sheets no garbage can
- 2.5/5
Stafford was super curious The price charged by Booking .com was $30 more than the motels regular price. I don't appreciate being scammed after I've been a loyal Booking customer
- 2/5
The room was dirty, the furniture in disrepair and I saw a roach
- 2/5
The room was dirty, the furniture in disrepair and I saw a roach
- 1/5
I have always selected Extended Stay. But just recently I asked for a refund of the unused portion of the reservation that was cancelled early, I have yet not received that refund. Nor an explanation why it has not been received.
- 1/5
I have always selected Extended Stay. But just recently I asked for a refund of the unused portion of the reservation that was cancelled early, I have yet not received that refund. Nor an explanation why it has not been received.
- 3/5
Unhy
- 3/5
Unhy
- 1/5
Staff Wasn’t clean tv didn’t work and a bad smell
- 4/5
Hot water wasnt working
- 0.5/5
Nothing Everything
- 0.5/5
Was not clean things did not work in room no light for bathroom tv did not work
- 3/5
Property needs repair. Friendly staff.
- 3/5
Property needs repair. Friendly staff.
- 0.5/5
Outside was clean and staff was professional and good customer service skills The room was dirty the bedding was not clean with blood stains on them the bathroom was nasty not cleaned
- 2/5
2/10 … hated it, dirty & definitely had a smell through out the hotel. I purposely made sure i stayed out late to avoid being in the hotel any longer then I had to be. Please listen to the previous reviews. Avoid this hotel
- 2/5
2/10 … hated it, dirty & definitely had a smell through out the hotel. I purposely made sure i stayed out late to avoid being in the hotel any longer then I had to be. Please listen to the previous reviews. Avoid this hotel
- 1/5
The paint is chipping of the baseboards and fridge is peeling. I’ve stayed in an extended stay before and it was NOT like this at all.
- 1/5
The paint is chipping of the baseboards and fridge is peeling. I’ve stayed in an extended stay before and it was NOT like this at all.
- 0.5/5
The room was dirty, the bed was humid and there was rust all over the kitchen appliances. There was a bar soap from the previous visitors on the shower opened. There was a huge smell of marihuana
- 1/5
Only positive I have is the staff was very friendly. Hands down the most disgusting place I’ve ever stayed. Only reason we stayed is because everywhere else was booked. Over paid on Hotels.com 2 people in front of us had same room for $120 less a night.
- 1/5
Only positive I have is the staff was very friendly. Hands down the most disgusting place I’ve ever stayed. Only reason we stayed is because everywhere else was booked. Over paid on Hotels.com 2 people in front of us had same room for $120 less a night.
- 1/5
Blamed it all on you guys we were not the only ones
- 1/5
Blamed it all on you guys we were not the only ones
- 5/5
Nice and respectful staff
- 5/5
Nice and respectful staff
- 1/5
Not very clean, old, roaches.
- 1/5
Not very clean, old, roaches.
- 1/5
Hotel less than 1 Start! Outrageous Thanks Expedia for this Offer. Pedro Medina
- 1/5
Hotel less than 1 Start! Outrageous Thanks Expedia for this Offer. Pedro Medina
- 1/5
I called filed complaint with Hotel.com At 12:30 am Fire Alarm went off throughout Rooms, Halls, Outside etc.. for Approx 1 Hour. Chatted with your rep said would refund me since manager shut down office due to Fire n were NOT answering, ROOMS FILTHY & UNINHABITABLE MGR MOVED ME 2 times it got worse then Fire
- 1/5
I called filed complaint with Hotel.com At 12:30 am Fire Alarm went off throughout Rooms, Halls, Outside etc.. for Approx 1 Hour. Chatted with your rep said would refund me since manager shut down office due to Fire n were NOT answering, ROOMS FILTHY & UNINHABITABLE MGR MOVED ME 2 times it got worse then Fire
- 1/5
The room was filthy. Dirty towels, sticky table and remote. No dishes or anything in the studio kitchen. The hallways smelled. The fire alarm went off at midnight. Check in took 40 minutes. Worst place I’ve ever stayed. Please save your money.
- 1/5
The room was filthy. Dirty towels, sticky table and remote. No dishes or anything in the studio kitchen. The hallways smelled. The fire alarm went off at midnight. Check in took 40 minutes. Worst place I’ve ever stayed. Please save your money.
- 1/5
This place may cure me of my "I can sleep anywhere for a couple nights" syndrome. Desk was not open for check in or check out, floor was sticky, TV remote was missing, and sheets were stained. Someone set off the fire alarm at midnight. The fire department took 20 minutes to arrive. Good thing it was a false alarm! Orbitz should really reconsider having places like this even listed.
- 1/5
This place may cure me of my "I can sleep anywhere for a couple nights" syndrome. Desk was not open for check in or check out, floor was sticky, TV remote was missing, and sheets were stained. Someone set off the fire alarm at midnight. The fire department took 20 minutes to arrive. Good thing it was a false alarm! Orbitz should really reconsider having places like this even listed.
- 1/5
Don’t stay here.
- 1/5
Don’t stay here.
- 5/5
The first hotel, the one I booked, overbooked and we were "booted." Hotels.com booked me friend and I at an even nicer hotel for the same price.
- 5/5
The first hotel, the one I booked, overbooked and we were "booted." Hotels.com booked me friend and I at an even nicer hotel for the same price.
- 1/5
They couldn’t find my reservation even though I was charged. While I was waiting several guests came back to the checkin because their room keys didn’t work.
- 1/5
They couldn’t find my reservation even though I was charged. While I was waiting several guests came back to the checkin because their room keys didn’t work.
- 4.5/5
No ice machines
- 1/5
Refrigerator was rusty around the door. Bathroom curtain was ripped. Sink edges was coming apart. Floor was dirty, my white socks turned black.
- 1/5
Refrigerator was rusty around the door. Bathroom curtain was ripped. Sink edges was coming apart. Floor was dirty, my white socks turned black.
- 1/5
The front desk staff was the only nice thing about this place. It was filthy, there was a strong smell of weed in the hallway, my room smelled like smoke, the floor was sticky in spots and slippery in others. There were burn marks on the appliances and counter tops, the blinds didn’t shut. I had to ask for an extra blanket so I could hang it on the window. The window itself was broken. The people next door were loud and obnoxious, and across the hall they had there door open and they were smoking.
- 1/5
The front desk staff was the only nice thing about this place. It was filthy, there was a strong smell of weed in the hallway, my room smelled like smoke, the floor was sticky in spots and slippery in others. There were burn marks on the appliances and counter tops, the blinds didn’t shut. I had to ask for an extra blanket so I could hang it on the window. The window itself was broken. The people next door were loud and obnoxious, and across the hall they had there door open and they were smoking.
- 1/5
Hotel was very dirty and beds are really uncomfortable. A lot of people just hanging out outside including some of the workers there as well
- 1/5
Hotel was very dirty and beds are really uncomfortable. A lot of people just hanging out outside including some of the workers there as well
- 1/5
Waited an hour for someone to show up at the front desk to check in. Refrigerator didn't work. Electrical hazards everywhere.
- 1/5
Waited an hour for someone to show up at the front desk to check in. Refrigerator didn't work. Electrical hazards everywhere.
- 1/5
The property wasn't clean at all, and smells bad
- 1/5
The property wasn't clean at all, and smells bad
- 3/5
My room was clean, but the general state of the hotel looks like on construction with elevators unpainted, laundry bags displaying… my room was ok but it did not have soap or shampoo and conditioner.
- 3/5
My room was clean, but the general state of the hotel looks like on construction with elevators unpainted, laundry bags displaying… my room was ok but it did not have soap or shampoo and conditioner.
- 1/5
Is a very dirty place. Roaches on the room, I ask to change my room two times. The employee was very nice and professional but the place is in very bad condition.
- 1/5
Is a very dirty place. Roaches on the room, I ask to change my room two times. The employee was very nice and professional but the place is in very bad condition.
- 1/5
Room was in terrible condition. Mold on window sill and bathroom ceiling. Door guard in bathroom had large mold deposits on it.Formica trim on sink counter coming off/bowed. Ceiling fan rusty and disgustingly dirty.
- 1/5
Room was in terrible condition. Mold on window sill and bathroom ceiling. Door guard in bathroom had large mold deposits on it.Formica trim on sink counter coming off/bowed. Ceiling fan rusty and disgustingly dirty.
- 1/5
No one was at the front counter to help, literally had to called twice to ask for help, and after 30 min someone came to give is the key. Terrible experience.
- 1/5
No one was at the front counter to help, literally had to called twice to ask for help, and after 30 min someone came to give is the key. Terrible experience.
- 1/5
Room was cheap but filthy. Food crumbs under table, hole in wall behind door with old door non still lodged in wall, tub baseboard laying on floor, no coffee machine, disgusting stains on the mattress, and small bugs. Loud alarm on back door 24/7 not too good when people go out for a smoke in the middle of the night. You only get what you pay for.
- 1/5
Room was cheap but filthy. Food crumbs under table, hole in wall behind door with old door non still lodged in wall, tub baseboard laying on floor, no coffee machine, disgusting stains on the mattress, and small bugs. Loud alarm on back door 24/7 not too good when people go out for a smoke in the middle of the night. You only get what you pay for.
- 1/5
Guests outside.
- 1/5
Guests outside.
- 2/5
The elevator had trash in it the wall was filthy the toilet was not cleaned the floor was nasty it was gritty. I drop some water on the floor and used a towel to dry it was pure black. I will never stay again if i hadn't booked 3rd party i would have asked for my money backand slept in my car and wasn't just that room because i rend 2
- 2/5
The elevator had trash in it the wall was filthy the toilet was not cleaned the floor was nasty it was gritty. I drop some water on the floor and used a towel to dry it was pure black. I will never stay again if i hadn't booked 3rd party i would have asked for my money backand slept in my car and wasn't just that room because i rend 2
- 2/5
One good thing, bed was comfortable.
- 2/5
One good thing, bed was comfortable.
- 1/5
The property was very smelly and the bathtub was dirty. Bedspreads had old spots and stains. Tv didnt turn on at all.
- 1/5
The property was very smelly and the bathtub was dirty. Bedspreads had old spots and stains. Tv didnt turn on at all.
- 3/5
The pillow smelled like body sweat. The floor was greasy filthy. The sinks and counters were very clean every thing else was clean. The hall needs scrubbing because it had food spilled all over.
- 3/5
The pillow smelled like body sweat. The floor was greasy filthy. The sinks and counters were very clean every thing else was clean. The hall needs scrubbing because it had food spilled all over.
- 1/5
Our room had roaches, wasn’t swept or mopped, counters weren’t whipped clean, stove was dirty. Roaches were everywhere in the bathroom (toilet,tub,sink and floor) when we got the room our door was not shut nor locked. Fridge had roaches going through it even the freezer.
- 1/5
Our room had roaches, wasn’t swept or mopped, counters weren’t whipped clean, stove was dirty. Roaches were everywhere in the bathroom (toilet,tub,sink and floor) when we got the room our door was not shut nor locked. Fridge had roaches going through it even the freezer.
- 1/5
Roaches everywhere
- 1/5
Roaches everywhere
- 1/5
For a location that says that it was smoke free the cleanest part of the hotel was the stairwell.
- 1/5
For a location that says that it was smoke free the cleanest part of the hotel was the stairwell.
- 1/5
I’m sorry to say but this is a very filthy and poorly maintained hotel. The rooms are filthy doesn’t look like they cleaned at all. There was roaches crawling around. The maintenance of the building is terrible elevators broken fire alarm went off when I tried to call front desk my room phone would not work. Had to get dressed and go see if we were safe. I have to go through all my luggage now to make sure I’m not taking any of these cockroaches home with me
- 1/5
I’m sorry to say but this is a very filthy and poorly maintained hotel. The rooms are filthy doesn’t look like they cleaned at all. There was roaches crawling around. The maintenance of the building is terrible elevators broken fire alarm went off when I tried to call front desk my room phone would not work. Had to get dressed and go see if we were safe. I have to go through all my luggage now to make sure I’m not taking any of these cockroaches home with me
- 3/5
This property is tough to find and rough. The roughest Extended Stay I have ever stayed at. Walls damaged door to bathroom damaged exterior of fridge rusty, floors dirty. Disappointing.
- 3/5
This property is tough to find and rough. The roughest Extended Stay I have ever stayed at. Walls damaged door to bathroom damaged exterior of fridge rusty, floors dirty. Disappointing.
- 1/5
Completely unacceptable and unprofessional
- 1/5
Completely unacceptable and unprofessional
- 1/5
Paid for a room and was told my room was booked already. Still haven’t had a refund. They wouldn’t give it to me. There’s no reason for this.
- 1/5
Paid for a room and was told my room was booked already. Still haven’t had a refund. They wouldn’t give it to me. There’s no reason for this.
- 1/5
Pictures are.false advertising. Dirty place, rusted appliances, worn out everything, roaches. Very bad.
- 1/5
Pictures are.false advertising. Dirty place, rusted appliances, worn out everything, roaches. Very bad.
- 4/5
Good
- 4/5
Good
- 1/5
They told me they purposely overbooked so when I arrived to check in, I was told they didn't have a room for me. I was told to seek a refund through Expedia but now they are refusing to refund my room.
- 1/5
They told me they purposely overbooked so when I arrived to check in, I was told they didn't have a room for me. I was told to seek a refund through Expedia but now they are refusing to refund my room.
- 1/5
Where do I start? First of all I better get a full refund for this reservation as we had to leave due to the strong smell of urine and marijuana although is a smoke free hotel, the roaches were everywhere, bathroom sink was broken, pain in the walls was cracked, there was a piece of pepper covering the fire alarm, the AC did not cool at all, and the window blinds where a different size there fire did not fit properly therefore people could see from the outside. No soap in the bathroom , hair dryer or hangers. Black bugs on bed. Quite frankly I am reporting this priority to the Florida public health commissioner. They should not be operating.
- 1/5
Where do I start? First of all I better get a full refund for this reservation as we had to leave due to the strong smell of urine and marijuana although is a smoke free hotel, the roaches were everywhere, bathroom sink was broken, pain in the walls was cracked, there was a piece of pepper covering the fire alarm, the AC did not cool at all, and the window blinds where a different size there fire did not fit properly therefore people could see from the outside. No soap in the bathroom , hair dryer or hangers. Black bugs on bed. Quite frankly I am reporting this priority to the Florida public health commissioner. They should not be operating.
- 1/5
35 min to check in; sticky floors: houseflies in room: shower head that sprays water everywhere; no soap; room door doesn’t latch; smells like smoke; no one onsite to help in morning until 10 am: loud road noise.
- 1/5
35 min to check in; sticky floors: houseflies in room: shower head that sprays water everywhere; no soap; room door doesn’t latch; smells like smoke; no one onsite to help in morning until 10 am: loud road noise.
- 5/5
Front clerk very friendly over him
- 5/5
Front clerk very friendly over him
- 1/5
Room was billed to Credit Card. We arrived at 10pm to learn they over booked. Zero rooms available we apologize come back later to see if someone checks out. Not good
- 1/5
Room was billed to Credit Card. We arrived at 10pm to learn they over booked. Zero rooms available we apologize come back later to see if someone checks out. Not good
- 1/5
I booked a room, paid in advance using one key. I arrived to check in and after a long wait, I was told that there was no room available and I would need to apply to Hotels.com for a refund.
- 1/5
I booked a room, paid in advance using one key. I arrived to check in and after a long wait, I was told that there was no room available and I would need to apply to Hotels.com for a refund.
- 1/5
Bad
- 1/5
Bad
- 1/5
Overbooked
- 1/5
Overbooked
- 1/5
We were looking for a safe and clean facility for our daughter to stay before moving into her student housing. We chose this Extended Stay because of brand recognition and price. WE REGRET IT WHOLEHEARTEDLY! From roaches to late night fire alarms, lying and rude staff, and so much more. WE DO NOT RECOMMEND THIS PROPERTY!
- 1/5
We were looking for a safe and clean facility for our daughter to stay before moving into her student housing. We chose this Extended Stay because of brand recognition and price. WE REGRET IT WHOLEHEARTEDLY! From roaches to late night fire alarms, lying and rude staff, and so much more. WE DO NOT RECOMMEND THIS PROPERTY!
- 1/5
it took 3 hours in order to get a room. the front desk attendant Joe was great.. but for whatever reason clean rooms were not reloeased by the manager for him to giove to awaiting guests.
- 1/5
it took 3 hours in order to get a room. the front desk attendant Joe was great.. but for whatever reason clean rooms were not reloeased by the manager for him to giove to awaiting guests.
- 5/5
Everything
- 5/5
Everything
- 1/5
I need to be refunded I didn’t stay there that night
- 1/5
I need to be refunded I didn’t stay there that night
- 1/5
Nothing. They had put me in someone elses room. When i did get to my room there were coche roaches, blinds were broke, the phone did not work, the room was dirty. The worse place ive ever stayed at. Being that said i did not stay. I was trying to reach the desk and no answer. I left and came back next morning for a refund.
- 1/5
Nothing. They had put me in someone elses room. When i did get to my room there were coche roaches, blinds were broke, the phone did not work, the room was dirty. The worse place ive ever stayed at. Being that said i did not stay. I was trying to reach the desk and no answer. I left and came back next morning for a refund.
- 2/5
Dirty room. Cockroaches in hall. I had a beetle on my neck when I entered room. Drug addicts live here so be prepared to have them knock on your door and try to enter like they did to my room. Fire alarm will go off in the middle of the night. Only good thing was the shower was warm.
- 2/5
Dirty room. Cockroaches in hall. I had a beetle on my neck when I entered room. Drug addicts live here so be prepared to have them knock on your door and try to enter like they did to my room. Fire alarm will go off in the middle of the night. Only good thing was the shower was warm.
- 1/5
We arrived to learn our reservation for two queen beds had been canceled. They offered us a single queen for three people. took us 30 minutes to check in because they said reservation couldnt be changed because booked with a 3rd party. They had one person in charge of front desk and cleaning rooms so there were long waits to talk to anyone because she was cleaning the rooms in between check ins. The room was filthy. Hair and other debris on the floor. Roach (alive) in our room. Dead ones in the hallway outside room. Fire alarm went off at 1am. It was the worst place I’ve ever spent the night in 55 years. The single staff member was super nice and accommodating. However, if there were any rooms available any where close, we would have been out of there.
- 1/5
We arrived to learn our reservation for two queen beds had been canceled. They offered us a single queen for three people. took us 30 minutes to check in because they said reservation couldnt be changed because booked with a 3rd party. They had one person in charge of front desk and cleaning rooms so there were long waits to talk to anyone because she was cleaning the rooms in between check ins. The room was filthy. Hair and other debris on the floor. Roach (alive) in our room. Dead ones in the hallway outside room. Fire alarm went off at 1am. It was the worst place I’ve ever spent the night in 55 years. The single staff member was super nice and accommodating. However, if there were any rooms available any where close, we would have been out of there.
- 3/5
Had to make an unplanned stay but got it at a great price. The hotel was OK and served its purpose. Interacted with a couple of staff members and they were courteous.
- 3/5
Had to make an unplanned stay but got it at a great price. The hotel was OK and served its purpose. Interacted with a couple of staff members and they were courteous.
- 1/5
Dirty filled with homeless
- 1/5
Dirty filled with homeless
- 4/5
Great staff a little busy after dark but quiet and clean in room.
- 4/5
Great staff a little busy after dark but quiet and clean in room.
- 3/5
Very convenient place for long stays, need to improve housekeeping and supplies
- 3/5
Very convenient place for long stays, need to improve housekeeping and supplies
- 1/5
Absolutely disgusting never stayed waiting on a refund
- 1/5
Absolutely disgusting never stayed waiting on a refund
- 1/5
I arrive 10:30 pm and the lobby was close already I call the number they put in but never got and answer
- 1/5
I arrive 10:30 pm and the lobby was close already I call the number they put in but never got and answer
- 1/5
Worst hotel experience ever . We had already been staying there for business. Told ground desk we wanted to book for another month. They said there system was down do to the storm and promised we were good. Guys come back from working and were told to find another hotel that they were not taking reservations for the next few days and now it’s 10pm and we can’t find rooms for our guys! What a nightmare!
- 1/5
Worst hotel experience ever . We had already been staying there for business. Told ground desk we wanted to book for another month. They said there system was down do to the storm and promised we were good. Guys come back from working and were told to find another hotel that they were not taking reservations for the next few days and now it’s 10pm and we can’t find rooms for our guys! What a nightmare!
- 4/5
It’s value for the money
- 4/5
It’s value for the money
- 3/5
Hotel very noisy. People walking the halls and numerous people hanging in the parking lot
- 3/5
Hotel very noisy. People walking the halls and numerous people hanging in the parking lot
- 1/5
It was always nosey at night and nothing was being done and there was trash everywhere
- 1/5
It was always nosey at night and nothing was being done and there was trash everywhere
- 4/5
Good for one stay Overnight during a trip. The staff was available for a late check-in. Thanks you!
- 4/5
Good for one stay Overnight during a trip. The staff was available for a late check-in. Thanks you!
- 5/5
Ruiddo
- 5/5
Ruiddo
- 3/5
Distance to my destination
- 3/5
Distance to my destination
- 5/5
Amazing customer service they are able to deal with the most rude uptight individuals I seen it myself and they did it with an smile SELF CONTROL
- 5/5
Amazing customer service they are able to deal with the most rude uptight individuals I seen it myself and they did it with an smile SELF CONTROL
- 3/5
- 3/5
- 2/5
Staff was not welcoming at all. She act as if I was bothering her when I walked in . She was on her personal phone when I first arrived and continued her conversation while checking me in not once did she even put the phone down.
- 2/5
Staff was not welcoming at all. She act as if I was bothering her when I walked in . She was on her personal phone when I first arrived and continued her conversation while checking me in not once did she even put the phone down.
- 1/5
I should have read the reviews because this place was terrible. The only good thing I can say is the woman at the front desk was very nice. My room smelled like BO and weed. The entire property just smelled like smoke. I found multiple roaches in my room. The sheets smelled funky and just didn’t seem clean. The overall cleanliness of the property was severely lacking. I did not feel safe walking around the property. It was cheap but absolutely not worth it. Stay anywhere else. I thankfully had an early flight so I was only on site for 8 hours but it was an awful 8 hours. I felt itchy and gross when I left. I will never return to this location.
- 1/5
I should have read the reviews because this place was terrible. The only good thing I can say is the woman at the front desk was very nice. My room smelled like BO and weed. The entire property just smelled like smoke. I found multiple roaches in my room. The sheets smelled funky and just didn’t seem clean. The overall cleanliness of the property was severely lacking. I did not feel safe walking around the property. It was cheap but absolutely not worth it. Stay anywhere else. I thankfully had an early flight so I was only on site for 8 hours but it was an awful 8 hours. I felt itchy and gross when I left. I will never return to this location.
- 1/5
Very poor
- 1/5
Very poor
- 5/5
Place was an easy entry. Very quiet atmosphere, and service was great!
- 5/5
Place was an easy entry. Very quiet atmosphere, and service was great!
- 3/5
Not the cleanest place, but okay for the price
- 3/5
Not the cleanest place, but okay for the price
- 5/5
Very clean and quiet
- 5/5
Very clean and quiet
- 3/5
Sound insulation is diabolical. The man in the next room talked loudly and kept me awake.
- 3/5
Sound insulation is diabolical. The man in the next room talked loudly and kept me awake.
- 1/5
The worker acted like having to check us in after hours was ruining his night. The whole hotel smelted line plumbing and weed when you walked in. There was old food in the elevators. Our room had a musky smell, the bed was wet, the mattress cover was stained and we saw two bedbugs. We immediately checked back out.
- 1/5
The worker acted like having to check us in after hours was ruining his night. The whole hotel smelted line plumbing and weed when you walked in. There was old food in the elevators. Our room had a musky smell, the bed was wet, the mattress cover was stained and we saw two bedbugs. We immediately checked back out.
- 2/5
Stayed for one night. Place seems really sketchy. Checked in around 1am and the on call front desk guy walked us to our room. He was very nice but the place over all was very uncomfortable especially for 3 girls traveling alone.
- 2/5
Stayed for one night. Place seems really sketchy. Checked in around 1am and the on call front desk guy walked us to our room. He was very nice but the place over all was very uncomfortable especially for 3 girls traveling alone.
- 1/5
Extended Stay America had so many small roaches covering every wall including by the refrigerator, bathroom, beds and outside hallways. I was devastated. I stayed at another hotel and the money was worth it.
- 1/5
Extended Stay America had so many small roaches covering every wall including by the refrigerator, bathroom, beds and outside hallways. I was devastated. I stayed at another hotel and the money was worth it.
- 1/5
This property appears to be being used as transitional housing and not an actual hotel. When we go there, there was the strong smell of marijuana in the lobby and a number of people hanging out in the parking lot. There were used flossers in the elevator and hair on the toilet. Someone had been smoking in the room the gave us prior to check in. I did not feel safe and my son and I used the room long enough to book a different hotel and then left. Definitely DO NOT go here.
- 1/5
This property appears to be being used as transitional housing and not an actual hotel. When we go there, there was the strong smell of marijuana in the lobby and a number of people hanging out in the parking lot. There were used flossers in the elevator and hair on the toilet. Someone had been smoking in the room the gave us prior to check in. I did not feel safe and my son and I used the room long enough to book a different hotel and then left. Definitely DO NOT go here.
- 1/5
Room smelled of cigarettes, bugs crawling around the lobby area, waited a while for staff to check me in because she was asleep
- 1/5
Room smelled of cigarettes, bugs crawling around the lobby area, waited a while for staff to check me in because she was asleep
- 5/5
The house keeping and the front desk was extremely nice and welcoming...the room was clean to my expectations and bed was so comfortable i didn't wanna ever leave
- 5/5
The house keeping and the front desk was extremely nice and welcoming...the room was clean to my expectations and bed was so comfortable i didn't wanna ever leave
- 1/5
This was hands down the worst place i have ever stayed!!! I had to wait ten minutes before anyone came to check me because the fire alarm had to be reset it had just went off. The lady came to the window finally covered in sweat because she was cleaning rooms and checking people in. I finished signing in to be informed we were on the 4th floor no elevators ok fine, I can climb some stairs. I asked where the ice machine was located shw said there was not one and I could go across the street to the gas station and get ice, really!! We entered the stair well to go to the 4th floor it reeked of Marijuana opened the door to the hallway to our room figured out that this was the floor that set the fire alarm of hall smelled of burnt hamburger. Entered our room smelled mold on the windows no remote for the tv, then the fire alarm went off again. We went back downstairs out the back door transients were hanging around outside which made me even more uneasy. I went back upstairs grabbed my bags and left which by the way no one was at the desk anymore sign said they would be back in the morning this was 10pm.
- 1/5
This was hands down the worst place i have ever stayed!!! I had to wait ten minutes before anyone came to check me because the fire alarm had to be reset it had just went off. The lady came to the window finally covered in sweat because she was cleaning rooms and checking people in. I finished signing in to be informed we were on the 4th floor no elevators ok fine, I can climb some stairs. I asked where the ice machine was located shw said there was not one and I could go across the street to the gas station and get ice, really!! We entered the stair well to go to the 4th floor it reeked of Marijuana opened the door to the hallway to our room figured out that this was the floor that set the fire alarm of hall smelled of burnt hamburger. Entered our room smelled mold on the windows no remote for the tv, then the fire alarm went off again. We went back downstairs out the back door transients were hanging around outside which made me even more uneasy. I went back upstairs grabbed my bags and left which by the way no one was at the desk anymore sign said they would be back in the morning this was 10pm.
- 2/5
Roachfest 2023. If you're looking for a cheap, quick trip, it's okay. Just don't worry about the bugs, noises, and dirtiness.
- 2/5
Roachfest 2023. If you're looking for a cheap, quick trip, it's okay. Just don't worry about the bugs, noises, and dirtiness.
- 5/5
All electronic checkin no papers to sign with a pen and I love that. Front desk rep hates her job and is rude and short with you at chrckin but who cares in a super clean place with an efficient chrckin process? I slept like a baby in room 202 it’s at the end of the hall by the stairs that no one takes. Tv swivels to watch in bed or on couch. Ask for dishes and a hair dryer, it’s not automatically in room.
- 5/5
All electronic checkin no papers to sign with a pen and I love that. Front desk rep hates her job and is rude and short with you at chrckin but who cares in a super clean place with an efficient chrckin process? I slept like a baby in room 202 it’s at the end of the hall by the stairs that no one takes. Tv swivels to watch in bed or on couch. Ask for dishes and a hair dryer, it’s not automatically in room.
- 3/5
Check-in staff were very pleasant and helpful.
- 3/5
Check-in staff were very pleasant and helpful.
- 3/5
Cons: Elevator needs to be cleaned, elevator license expired 2021. 2 cockroaches in my room, room floors were dirty, Direct TV menu not working right
- 3/5
Cons: Elevator needs to be cleaned, elevator license expired 2021. 2 cockroaches in my room, room floors were dirty, Direct TV menu not working right
- 1/5
We found cockroaches and other bugs possibly bedbugs within 5 minutes of entering our room. Checked out immediately and willl as for a full refund.
- 1/5
We found cockroaches and other bugs possibly bedbugs within 5 minutes of entering our room. Checked out immediately and willl as for a full refund.
- 2/5
Dirty, room smelled really bad and we had to open windows and run a/c fan full on.
- 2/5
Dirty, room smelled really bad and we had to open windows and run a/c fan full on.
- 2/5
The noise levels throughout the night was disheartening I chose to make it a 1 night stay, went to another hotel within the area an I am happy with the choice to leave
- 2/5
The noise levels throughout the night was disheartening I chose to make it a 1 night stay, went to another hotel within the area an I am happy with the choice to leave
- 1/5
Bad business did not stay
- 1/5
Room was unclean, no towels in room, no remote for tv when I checked in. When I went to get towels one of towels had a large stain. There were droppings in my room also not sure what they were from.
- 4/5
Check
- 3/5
Hers of elephants stayed above me, ok, they may have just been some little ones, but my word, loud is an understatement... Doing laundry is a waiting game, if the machines even work, and management refused to assist with challenges... Stay on top floor, got to be quieter... I'm not going back unless it's a last resort...
- 4/5
Comfortable bed and room in a nice location with a very reasonable price. Would stay here again.
- 3/5
N/a
- 1/5
Smells like smoke and rooms floor and toilets haven’t been cleaned.
- 3/5
The place was noisy. I had a room on the third floor. There were police qustioning one of the customer on my foor and on the first floor. The bed was a spring bed with no cushioning at all. I was not happy at all.
- 1/5
Bad experience
- 1/5
Had to change rooms twice. Really want a refund. The furst room air didn't work . The second room refrigerator was dirty with food in it.
- 1/5
The room was dirty. The pillows had makeup and lipstick on them. The bed had huge visible stains. No tissue. No washcloths. No one came after complaint was made. The bathroom was filthy there stains on the sink, purple stains on the mirror, the tub and the floor. We had to remove the cover and lay on the beds. This was FSU graduation and everything else in my price range was booked , my mom got sick and had to seek medical attention. Very disappointed I wish I could get my money back,
- 1/5
Got my room to we had booked a room with two beds. Come to find out we only had 3 pillows, 2 one one bed 1 on the other. Called front desk they say that's how to rooms come. Call down for more towels they say you have to do that before 7pm when they lock the front desk for after dark security. Floor was dirty so after taking a shower my feet were instantly cover in dirt again just stepping out of the shower. Fan in the bathroom doesn't work. Frig leaked water inside of it. Terrible hotel all around. Room 419.
- 4/5
Not much was fun about this place
- 1/5
Went I arrived I notice the many people in line having issues with management and many different complaints so my first room was never clean , toilet was filthy , shower and sink not drain properly so I complain and request another room and never the less I get another unacceptable dirty room but because my medical issues and situations with appt to a doctors next day I got no choice but to wrote hotel .com for another hotel but all respond I got was “ that sucks” so weird but I will do better home work next time I am traveling !