Holiday Inn Resort Oceanfront at Surfside Beach by IHG
About Holiday Inn Resort Oceanfront at Surfside Beach by IHG
This beachfront hotel overlooks the Atlantic Ocean on Surfside Beach’s North Ocean Boulevard. It features an on-site restaurant and bar, a beachside outdoor pool, and free WiFi. A refrigerator and tea- and coffee-making facilities are included in the bright guest rooms at Holiday Inn Resort Oceanfront at Surfside Beach, an IHG Hotel Beach. Cable TV and a work desk are provided. Saltaire is open for breakfast, lunch and dinner, offering coastal cuisine. Guests at the Surfside Beach Holiday Inn can work out in the on-site fitness center or relax in the outdoor hot tub and and fire pit in our pool area. A business center with a printer is available.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the hotel's beachfront location, friendly staff, and clean rooms. However, some guests have expressed dissatisfaction with the restaurant's service, limited dining options, and maintenance issues in the rooms.
- Beachfront location
- Friendly staff
- Restaurant service and limited dining options
- Maintenance issues in rooms
- 3/5
Everything about our anniversary weekend was amazing. The hotel, the staff, the bar & restaurant, all exceptional. The reason for 3 stars is I was sold a “partial ocean view room” and I got a frosted glass slider, bolted shut, overlooking the buildings HVAC systems. I could have booked 15,000 rooms at a beachfront on the grandstand but opted for quieter and off the strip in MB. Even the front desk staff said my reservation was extremely misleading. They didn’t have another room to offer due to Musicfest.
- 5/5
Staff were wonderful and very welcoming. Amazing oceanfront view! Outdoor lounging area very nice.
- 4/5
fine tv guide and remote were terrible
- 5/5
Exceptional
- 4/5
Breakfast was not included with the room
- 4/5
Wednesday the 3rd we were seated,we were not asked if we wanted anything to drink. We had to go up and ask them for it On Thursday the 4th the hot tub was full of little kids using it as a swimming pool, coming in and out from the beach with sand all over their feet and jumping in. House keeping staff was so nice and friendly. Irene Rogers
- 5/5
The hotel rooms have been updated and the beachfront balconies are great!
- 4.5/5
It was right on the beach and an excellent location. No free breakfast like most holiday inn’s
- 4.5/5
I didn't eat there, meals were provided It's a little noisy, but it is the beach,lol
- 5/5
All of the staff was super nice clean facility People smoking at the front entrance
- 4/5
Otherwise, it would also be nice to have beach chairs to borrow at no charge included in the charge. Overall, staff was amazing and made everything enjoyable
- 5/5
Really enjoyed our stay and loved the location. Staff was great and the rooms was nice and the beds were very comfortable.
- 5/5
Loved it, Cheryl at front desk was pleasant and most helpful. Actually everyone I met at the hotel was very pleasant.
- 5/5
Exceptional
- 3/5
The gift shop was really overpriced. It would have been nice to have a small breakfast option that wasn't as expensive. The maintenance fellow was very good as well as the lady at the restaurant during the day.
- 5/5
Close to beach They didn’t make bed every day
- 5/5
Close to beach They didn’t make bed every day
- 4/5
Nice Toliet was loud shower slippery
- 4/5
Nice Toliet was loud shower slippery
- 4/5
Great location.
- 4/5
Great location.
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Great location right on the beach. Had a really cool store with drinks, snacks, icecream, and beach items. I really wanted the sand free towel but ran out of time. Air conditioning could've been a little cooler but that is my own personal preference. The "balcony" led to the roof of the awning of the hotel.
- 4/5
Great location right on the beach. Had a really cool store with drinks, snacks, icecream, and beach items. I really wanted the sand free towel but ran out of time. Air conditioning could've been a little cooler but that is my own personal preference. The "balcony" led to the roof of the awning of the hotel.
- 5/5
Gym sucks. But everyone was helpful nice and the beds were very comfortable.
- 4/5
*
- 4/5
Room was clean, staff was wonderful. Reception Area was clean and well appointed, the gentleman that checked us in was very helpful.
- 5/5
Location, restaurant and bar
- 5/5
Exceptional
- 5/5
Location, restaurant and bar
- 5/5
I reserve with a balcony but was giving a windless room, but otherwise nice
- 5/5
Comfortable, very close to the beach. I reserve with a balcony but was giving a windless room, but otherwise nice
- 5/5
Great stay!
- 4/5
Great location, nice balcony, nice staff, clean room Small room, lounge chairs at pool didn’t go down all the way and carpet in hall need cleaning. Slow service at restaurant and food overcooked.
- 5/5
Great location. Nice staff. Can rent chairs and umbrella which was very convenient and inexpensive. Would stay again!
- 4/5
Great location, nice balcony, nice staff, clean room Small room, lounge chairs at pool didn’t go down all the way and carpet in hall need cleaning. Slow service at restaurant and food overcooked.
- 4/5
It was clean and had very friendly staff I didn’t pay for an oceanfront, but I got a second floor room that overlooked a roof with HVAC unit. Basically couldn’t see anything. They put up a frosted plastic over the sliding glass doors. That was disappointing.
- 4/5
It was clean and had very friendly staff I didn’t pay for an oceanfront, but I got a second floor room that overlooked a roof with HVAC unit. Basically couldn’t see anything. They put up a frosted plastic over the sliding glass doors. That was disappointing.
- 4/5
The bathtub water kept backing up
- 4/5
Everything The bathtub water kept backing up
- 5/5
Great breakfast. Room was very comfortable and front desk and breakfast employees were very friendly and hospitable.
- 1.5/5
When we arrived the TV didn't work, refrigerator didn't work - had to be replaced, phone didn't work- we were locked out of our room on our second day because they had wrongly checked us out, front desk person was not nice when we told them tv wasn't working. I asked several times about an upgrade to a beachfront room and was told no because we booked through a third party. Just a thought: if we were willing to pay more for the room, and the rooms were available, why could this not be made possible? Evidently we were given a bad room because we booked through booking.com.
- 5/5
Hotel was great and his staff so nice
- 1.5/5
When we arrived the TV didn't work, refrigerator didn't work - had to be replaced, phone didn't work- we were locked out of our room on our second day because they had wrongly checked us out, front desk person was not nice when we told them tv wasn't working. I asked several times about an upgrade to a beachfront room and was told no because we booked through a third party. Just a thought: if we were willing to pay more for the room, and the rooms were available, why could this not be made possible? Evidently we were given a bad room because we booked through booking.com.
- 2/5
From wasn't fully cleaned 6/10
- 0.5/5
False advertisement not on myrtle beach
- 4/5
Love the location Price
- 1/5
The hotel have over 120 rooms. The room type ocean view and balcony we have a room no view no balcony. Breakfasts not to interested.
- 1/5
I liked the access to the beach. The fact that check in was at 3 and my room wasn't ready. Until after 4:30 we even got there at 4 and was told to wait 5 min and stood there for about 20 min for a room and it wasn't even the room I paid for. There was hair in the tub and all over the floor in the bathroom . There was no ice bag or garbage bag in the room. And the fact that they force you to buy their drinks if you want to sit on the deck and have a drink....
- 5/5
Everything was fantastic
- 3/5
Room was small. Bathroom was small
- 4/5
good
- 4/5
Clean rooms, good service and nice view!
- 5/5
We went out for our meals.
- 4/5
Front desk was absolutely wonderful! Housekeeping was great! Our bartender (Mrs. Miller) was over the top 5 stars! Could use some work on facilities! Pool could be heated and hot tub looked dirty. Pool towels were not available. Refrigerator...who knows!! Overall, it was a great experience!
- 4.5/5
The carpet
- 5/5
more bartenders during DJ times
- 2.5/5
The location was great! Just a few steps from the ocean! The staff was friendly and the hotel was very clean. When I booked a room it only had "balcony" and did not offer to say what view. Two days before I am scheduled to arrive I receive an email saying I can upgrade to a better room for $267 with ocean view. While I enjoyed my stay I do feel like they need to fix the website so that people know what they are getting upfront. I had what they call a city view. Why in the world would anyone want to come to the beach to set on a balcony to look at a roof and into the surrounding houses? I kept the room because I had paid upfront for my room. Be ware of what you are actually renting when it come to this hotel.
- 5/5
The staff was friendly and everything was clean and nice. The hot tub and the pool was closed though.
- 5/5
.
- 3/5
No comment
- 4/5
Overall very good experience!
- 5/5
We enjoyed our stay, staff was friendly and made sure we had everything we needed. We will stay there the next beach trip.
- 5/5
Great location! Comfy beds! Good showers! Friendly staff! Hot tub not working.
- 5/5
It was worth staying here and we will come back next time.
- 5/5
The staff and maids were wonderful.. very friendly and pleasant. The food was very good, all be it, just a little expensive. But very good.
- 3/5
Room was just okay. Bed was not that comfortable and the bathroom could use a little updating, water pressure was perfect however. No ocean view but that was to be expected with the type of room I booked. Nice size tv, fridge and microwave in the room. Property was clean and the staff was nice.
- 5/5
Ocean View, very relaxing
- 4/5
Clean
- 5/5
Everything was perfect and as described
- 5/5
Everything was perfect and as described
- 5/5
Room was clean and staff was outstanding!
- 5/5
Room was clean and staff was outstanding!
- 5/5
Nice location.. staff is great
- 5/5
Nice location.. staff is great
- 5/5
All of the above.
- 5/5
All of the above.
- 5/5
The view was great. The staff were extremely friendly. The room was clean and comfortable.
- 5/5
The view was great. The staff were extremely friendly. The room was clean and comfortable.
- 5/5
Everything very clean. Staff friendly.
- 5/5
Everything very clean. Staff friendly.
- 5/5
Staff was awesome. Great views.
- 4.5/5
It had changed a lot since the last time I stayed there, mostly all better. The breakfast charges were confusing. I was led to believe that 2 breakfast buffets were included but for our third guest we would pay, I didnt mind that however, when we went down for breakfast, we actually were going order from the menu so we would have to pay for all of it no proble., but there was only one person in kitchen and one in dining area working so they were only doing buffet again no problem. The problem came up when after we ate, we got a bill for almost 50$ and when I asked about the two included I was told I should have received coupons for the two meals if that had been included. No one said anything about this at check in or before we ate or anything. Honestly if I was going to pay that much I would have rather gone to a menu restaurant not a buffet.
- 5/5
NA
- 5/5
awesome customer service! great view! awesome breakfast!
- 5/5
awesome customer service! great view! awesome breakfast!
- 5/5
Great place with clean rooms and great location
- 5/5
Great place with clean rooms and great location
- 5/5
The room was clean, enjoyed the view of the beach from my balcony and loved the beach access!
- 5/5
The room was clean, enjoyed the view of the beach from my balcony and loved the beach access!
- 5/5
Fantastic views, friendly attentive staff and clean rooms. The restaurant located on the ground floor had wonderful views of the sun rising and setting. I highly recommend this hotel for any length of stay. It’s very inviting .
- 5/5
Fantastic views, friendly attentive staff and clean rooms. The restaurant located on the ground floor had wonderful views of the sun rising and setting. I highly recommend this hotel for any length of stay. It’s very inviting .
- 5/5
Everything was good
- 5/5
Everything was good
- 5/5
Great had a nice stay
- 5/5
Great had a nice stay
- 4/5
Nice older property. Staff was friendly and it was clean
- 4/5
Nice older property. Staff was friendly and it was clean
- 5/5
Balcony view is nice! Sheets were stained with a blood looking stain but they fixed it as soon as asked.
- 5/5
Balcony view is nice! Sheets were stained with a blood looking stain but they fixed it as soon as asked.
- 5/5
N/a
- 5/5
N/a
- 5/5
We had a wonderful stay at this hotel! The room was clean, comfortable, and beautifully maintained. The staff was friendly and welcoming, always ready to help with anything we needed. Michelle at the front desk is the perfect person to be the face of this hotel — she was kind, professional, and always greeted us with a genuine smile. We absolutely loved her! The location was perfect and made everything so convenient. Overall, it was a relaxing and enjoyable experience, and we would absolutely stay here again. Highly recommend!
- 5/5
We had a wonderful stay at this hotel! The room was clean, comfortable, and beautifully maintained. The staff was friendly and welcoming, always ready to help with anything we needed. Michelle at the front desk is the perfect person to be the face of this hotel — she was kind, professional, and always greeted us with a genuine smile. We absolutely loved her! The location was perfect and made everything so convenient. Overall, it was a relaxing and enjoyable experience, and we would absolutely stay here again. Highly recommend!
- 4/5
room was spotless staff was very helpfull
- 4/5
room was spotless staff was very helpfull
- 5/5
Staff was great from the front desk attendant to the kitchen staff!!
- 5/5
Staff was great from the front desk attendant to the kitchen staff!!
- 3/5
The initial room I was assigned literally had the windows boarded up. It was weird. The hotel seemed empty and it was off-season. I went back to the front desk and asked for a different room. The next room was fine. The lobby had a musty smell in it, but it clearly had been renovated.
- 3/5
The initial room I was assigned literally had the windows boarded up. It was weird. The hotel seemed empty and it was off-season. I went back to the front desk and asked for a different room. The next room was fine. The lobby had a musty smell in it, but it clearly had been renovated.
- 5/5
Clean, great location and was upgraded to oceanfront
- 5/5
Clean, great location and was upgraded to oceanfront
- 5/5
Great
- 5/5
Great
- 5/5
The staff was without question superior to any we have ever encountered. Michele at front desk was so nice, we would return just to see her again. The restaurant staff (Annette & Sharon), could not have been any better, excellent service. Cheri (morning front desk) was great with advice with area knowledge & places to go, very friendly. Cleaning staff was great. absolutely no complaints,
- 5/5
The staff was without question superior to any we have ever encountered. Michele at front desk was so nice, we would return just to see her again. The restaurant staff (Annette & Sharon), could not have been any better, excellent service. Cheri (morning front desk) was great with advice with area knowledge & places to go, very friendly. Cleaning staff was great. absolutely no complaints,
- 5/5
All of the above but especially the wonderful friendly accomadating staff.The restaurant/bar staff were fantastic helping me celebrate, 2 if my Surfside Beach friends birthday on the 18th.I always love staying at tge hidden jewel!
- 5/5
All of the above but especially the wonderful friendly accomadating staff.The restaurant/bar staff were fantastic helping me celebrate, 2 if my Surfside Beach friends birthday on the 18th.I always love staying at tge hidden jewel!
- 4/5
wonderful.
- 4/5
wonderful.
- 5/5
Grrat location. Beautiful ocean view! Very clean.
- 5/5
Grrat location. Beautiful ocean view! Very clean.
- 4/5
Nice view
- 4/5
Nice view
- 4/5
Room was good, staff were great, the breakfast that comes with the room was not good at all.
- 4/5
Room was good, staff were great, the breakfast that comes with the room was not good at all.
- 5/5
We had a king room, oceanfront view, it was stunning
- 5/5
We had a king room, oceanfront view, it was stunning
- 5/5
Good view up and down the beach to plan and see conditions. Easy beach access for surfing and fishing. Clean and good looking rooms 10/10 stay
- 5/5
Good view up and down the beach to plan and see conditions. Easy beach access for surfing and fishing. Clean and good looking rooms 10/10 stay
- 5/5
Beach view and access was wonderfull
- 5/5
Beach view and access was wonderfull
- 4/5
Good was not very good for breakfast and the temperament of the staff was hit or miss.
- 4/5
Good was not very good for breakfast and the temperament of the staff was hit or miss.
- 5/5
Great
- 5/5
Great
- 5/5
Amazing
- 5/5
Amazing
- 4/5
Staff was accommodating
- 4/5
Staff was accommodating
- 5/5
Beautiful view of the beach
- 5/5
Beautiful view of the beach
- 3/5
The halls and room was very moist and muggy feeling. The hallways smelled of straight marijuana. Not worth $300/night
- 3/5
The halls and room was very moist and muggy feeling. The hallways smelled of straight marijuana. Not worth $300/night
- 2/5
Staff was not friendly, beds were old and worn. Carpet and was outdated and musty. Everything was an upcharge (resort fee) and $20 a day for breakfast. Drain in tub didn’t stay up so tub filled up. I checked out 2 days early and will not return.
- 2/5
Staff was not friendly, beds were old and worn. Carpet and was outdated and musty. Everything was an upcharge (resort fee) and $20 a day for breakfast. Drain in tub didn’t stay up so tub filled up. I checked out 2 days early and will not return.
- 5/5
The ocean view. (Rm 602) Bingo in Saltaire. We will be back.
- 5/5
The ocean view. (Rm 602) Bingo in Saltaire. We will be back.
- 5/5
Beach
- 5/5
Beach
- 5/5
We enjoyed the peaceful atmosphere in Surfside.
- 5/5
We enjoyed the peaceful atmosphere in Surfside.
- 5/5
Nice property with friendly staff
- 5/5
Nice property with friendly staff
- 5/5
I was traveling by myself and enjoyed everything about this hotel
- 5/5
I was traveling by myself and enjoyed everything about this hotel
- 5/5
We were in a corner room on the 6th floor facing the ocean. Great view, beach is right below you and the water about a 60 second walk from the pool gate. Definitely a do-over, can't wait to go back. Danielle and Michelle were the receptionists when we checked in. Very friendly and accommodating.
- 5/5
We were in a corner room on the 6th floor facing the ocean. Great view, beach is right below you and the water about a 60 second walk from the pool gate. Definitely a do-over, can't wait to go back. Danielle and Michelle were the receptionists when we checked in. Very friendly and accommodating.
- 1/5
We left a reception without even checking in…
- 1/5
We left a reception without even checking in…
- 5/5
Convenient to everything. Clean
- 5/5
Convenient to everything. Clean
- 1/5
Hotel says I don’t have a reservation
- 1/5
Hotel says I don’t have a reservation
- 4/5
Would have given 5 stars but the waitress said happy hour was over at 5:55 when the sign said 6:00 just rubbed me the wrong way
- 4/5
Would have given 5 stars but the waitress said happy hour was over at 5:55 when the sign said 6:00 just rubbed me the wrong way
- 5/5
Amazing location on the beach, phenomenal service and comfy rooms!
- 5/5
Amazing location on the beach, phenomenal service and comfy rooms!
- 3/5
Nice spot very safe but staff never came in 2 days to clean room
- 3/5
Nice spot very safe but staff never came in 2 days to clean room
- 5/5
Customer service was very helpful and polite
- 5/5
Customer service was very helpful and polite
- 4/5
A quick one night stay was perfect, other than the fire alarm going off at 8am waking the kids.
- 4/5
A quick one night stay was perfect, other than the fire alarm going off at 8am waking the kids.
- 5/5
Everything was wonderful
- 5/5
Everything was wonderful
- 5/5
WATER FRONT
- 5/5
WATER FRONT
- 4/5
Perfect stay for a beach vacation
- 4/5
Perfect stay for a beach vacation
- 4/5
Fire alarms went off twice due to a glitch
- 4/5
Fire alarms went off twice due to a glitch
- 2/5
This was supposed to be a smoke free hotel, I was told this included vaping. However, someone was vaping from their balcony and it reeked! On our 2nd night we were awakened to the fire alarm going off around 1:00 am, for no apparent reason and then again at 5:00 am. The front desk staff said he didn’t know what was wrong, but there was no fire. Our sink was stopped up and would not drain properly when brushing our teeth and the shower drain was so full of hair that it was completely clogged. I stood in water up to my ankles while showering with barely any water pressure. The front desk attendant, Danielle, was EXTREMELY rude and nonchalant when I asked about the fire alarms. I politely expressed my dissatisfaction over the cleanliness of our room, to which she responded, “I’ll have someone look into it.” No apology, no smile, or emotion, just horrible customer service. Safe to say, we will not be back.
- 2/5
This was supposed to be a smoke free hotel, I was told this included vaping. However, someone was vaping from their balcony and it reeked! On our 2nd night we were awakened to the fire alarm going off around 1:00 am, for no apparent reason and then again at 5:00 am. The front desk staff said he didn’t know what was wrong, but there was no fire. Our sink was stopped up and would not drain properly when brushing our teeth and the shower drain was so full of hair that it was completely clogged. I stood in water up to my ankles while showering with barely any water pressure. The front desk attendant, Danielle, was EXTREMELY rude and nonchalant when I asked about the fire alarms. I politely expressed my dissatisfaction over the cleanliness of our room, to which she responded, “I’ll have someone look into it.” No apology, no smile, or emotion, just horrible customer service. Safe to say, we will not be back.
- 2/5
Was very disappointed in this hotel. Our sheets were dirty- not stained - dirty. It was 100% obvious they had not been changed. The bar area was incredibly dirty..looked as though the floor hadnt been swept or moped in a while with lots of dirt and balls of hair all around the bar area. I would not be stating at this hotel again.
- 2/5
Was very disappointed in this hotel. Our sheets were dirty- not stained - dirty. It was 100% obvious they had not been changed. The bar area was incredibly dirty..looked as though the floor hadnt been swept or moped in a while with lots of dirt and balls of hair all around the bar area. I would not be stating at this hotel again.
- 3/5
The bad: The elevators were humid, dirty, and didn’t smell great. The hot tub was out of order and the fitness center had a huge puddle in the middle of the floor, was too humid to use and smelled very, very bad. The area around the ice machine smelled of vomit. The restaurant was on a limited menu due to 2 of their 3 chefs not coming in. Also good: The food we got was perfectly fine and the pina coladas were good. Our server was also very friendly and helpful.
- 3/5
The bad: The elevators were humid, dirty, and didn’t smell great. The hot tub was out of order and the fitness center had a huge puddle in the middle of the floor, was too humid to use and smelled very, very bad. The area around the ice machine smelled of vomit. The restaurant was on a limited menu due to 2 of their 3 chefs not coming in. Also good: The food we got was perfectly fine and the pina coladas were good. Our server was also very friendly and helpful.
- 4/5
You can't beat the location and the staff was great - my only complaint, breakfast is underwhelming and overpriced.
- 4/5
You can't beat the location and the staff was great - my only complaint, breakfast is underwhelming and overpriced.
- 5/5
It was fairly close to Myrtle Beach and Charleston. So we were able to do a good bit of sight seeing
- 5/5
It was fairly close to Myrtle Beach and Charleston. So we were able to do a good bit of sight seeing
- 5/5
Love this hotel. I try to book it every year. The entertainment crew at the pool are great! Awesome place to stay out of the hustle and bustle.
- 5/5
Love this hotel. I try to book it every year. The entertainment crew at the pool are great! Awesome place to stay out of the hustle and bustle.
- 1/5
When I checked in the guy questioned my signature and said is that your real signature let me see your drivers license. I’ve never had that happen to me in my life. Don’t know what in the world that was all about. Then they failed to tell me that because I paid through Expedia there were hotel charges that we’re gonna be charged to the credit card that I put on file so then they charged me Didn’t tell me I had to call and find out what that was in the front deck. Staff are just room except for the one guy that works late at night.
- 1/5
When I checked in the guy questioned my signature and said is that your real signature let me see your drivers license. I’ve never had that happen to me in my life. Don’t know what in the world that was all about. Then they failed to tell me that because I paid through Expedia there were hotel charges that we’re gonna be charged to the credit card that I put on file so then they charged me Didn’t tell me I had to call and find out what that was in the front deck. Staff are just room except for the one guy that works late at night.
- 3/5
Nice location if you book ocean front Dont stay on 3rd floor facing parking lot. You can't sit on balcony. Kitchen fans are blasting up at you. They couldn't switch us as it was high season and nothing available. They did give us a some credit for the inconvenience. Which was fair.
- 3/5
Nice location if you book ocean front Dont stay on 3rd floor facing parking lot. You can't sit on balcony. Kitchen fans are blasting up at you. They couldn't switch us as it was high season and nothing available. They did give us a some credit for the inconvenience. Which was fair.
- 2/5
it ran with the power of a sink faucet and was either off or scalding hot! somebody's going to get hurt. when i told the person who checked me out all he said was ~ oh, sorry. my tv picture was burned blue .. i eas given 2 cards at check-in to use for beach towels. i didn't need or use them. yet i was charged $20 for not turning them back in!! rip off
- 2/5
it ran with the power of a sink faucet and was either off or scalding hot! somebody's going to get hurt. when i told the person who checked me out all he said was ~ oh, sorry. my tv picture was burned blue .. i eas given 2 cards at check-in to use for beach towels. i didn't need or use them. yet i was charged $20 for not turning them back in!! rip off
- 4/5
Nice hotel on the beach.
- 4/5
Nice hotel on the beach.
- 5/5
Amazing resort. Enjoyed all aspects of this place.
- 5/5
Amazing resort. Enjoyed all aspects of this place.
- 5/5
It was amazing and I will definitely be back.
- 5/5
It was amazing and I will definitely be back.
- 5/5
great place
- 5/5
great place
- 5/5
Enjoyed my stay, this was my 2nd time staying here and will be the place I stay from now on while on vacation.
- 5/5
Enjoyed my stay, this was my 2nd time staying here and will be the place I stay from now on while on vacation.
- 3/5
Location is perfect. The property itself needs to be updated. We smelled weed being smoked the entire time there which made us feel uncomfortable as a family vacation spot. Police raided the room next to us which made us feel uncomfortable as well. The location was perfect, but we will VRBO next time.
- 3/5
Location is perfect. The property itself needs to be updated. We smelled weed being smoked the entire time there which made us feel uncomfortable as a family vacation spot. Police raided the room next to us which made us feel uncomfortable as well. The location was perfect, but we will VRBO next time.
- 4/5
The booking site said pay at the property. They run your card beforehand and tried to call and scare me that I was going to lose my room. Housekeeping tried to rush us out our last morning there.
- 4/5
The booking site said pay at the property. They run your card beforehand and tried to call and scare me that I was going to lose my room. Housekeeping tried to rush us out our last morning there.
- 5/5
Our stay was great. Cheri, Greg and Michelle were so friendly and provided first class customer service. Rooms were clean as well as the pool area. Breakfast was great too!!!!
- 5/5
Our stay was great. Cheri, Greg and Michelle were so friendly and provided first class customer service. Rooms were clean as well as the pool area. Breakfast was great too!!!!
- 5/5
Would definitely stay again
- 5/5
Would definitely stay again
- 5/5
Very clean and staff very accommodating
- 5/5
Very clean and staff very accommodating
- 5/5
Excellent
- 5/5
Excellent
- 3/5
The property looks really old and it needs remodeling. The cost per night was really high for the property.
- 3/5
The property looks really old and it needs remodeling. The cost per night was really high for the property.
- 1/5
The room that was offered to us doesn’t have a view/balcony or even a window. For the money that charged its absolute trash getting into this hotel. Not sure why would someone prefer a room without even a window.
- 1/5
The room that was offered to us doesn’t have a view/balcony or even a window. For the money that charged its absolute trash getting into this hotel. Not sure why would someone prefer a room without even a window.
- 5/5
Great stay and the food in the restaurant was unexpectedly awesome!
- 5/5
Great stay and the food in the restaurant was unexpectedly awesome!
- 5/5
Overall, a solid and relaxing stay—I would definitely return.
- 5/5
Overall, a solid and relaxing stay—I would definitely return.
- 2/5
Got sick after eating at bar…. Bad fish
- 5/5
Great girl, great staff
- 4/5
Ocean view rooms are right over tbe pool--- which was terribly annoying with screaming kids. ...thankfully there is quiet hour. My room was very nice. Clean, very spacious and the bed very comfortable.
- 4/5
Staff were so nice and accommodating!
- 4/5
It was a nice room and hotel. Noting fancy but I would stay again.
- 3/5
Staff friendly and responsive. Property clean and nicely furnished. Water temp not warm enough for a hot shower even when fully on hot. Maintenance responded promptly but said hot water heater is kept at 99 degrees to prevent law suits.
- 4/5
Friendly front desk.
- 5/5
Good value for the price. Away from the major resorts.
- 5/5
Staff was really friendly and helpful. First time that I have stayed at this hotel and I will be back.
- 5/5
Loved coming out of the lobby to the pool and had access to the pool
- 5/5
Great location on the beach. Clean and amazing customer service.
- 5/5
Great ocean front hotel! We will stay there every time we go back to Surfside beach. Front desk staff were very friendly and helpful.
- 5/5
The views were incredible.
- 5/5
Acually the property was nice ,they were doi ng some kind maintenance on the grounds as you pulled in the parking lot on the right side just inside from the beach area. Between the parking lot and beach area , some kind of im provement. But i love the rooms especially the ocean view . 3rd floors and up.
- 4/5
Good location at the Beach and near restaurants.
- 5/5
Accessible for someone who is wheelchair bound.
- 4/5
Great staff. Clean. Temp control in room poor.
- 3/5
The property was on the beach so it was nice but there was a convention and it was very busy. Also the dining options were very limited.
- 3/5
- 4/5
Staff were very friendly
- 5/5
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- 5/5
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- 5/5
The hotel was clean, the staff was friendly and helpful. The room was very nice and the beds were comfortable.
- 5/5
Right off the beach. Clean room with beautiful view. DJ in the bar and great fish tacos.
- 4/5
We ere happy.
- 5/5
Wonderful place to stay!
- 5/5
This was a very nice property in a quiet part of the beach.
- 5/5
First time in Myrtle Beach with long time friends - we will be back!
- 5/5
This hotel exceeded our expectations, it was fabulous from the minute we checked in. The staff were awesome, hooked us up with a breakfast voucher. We were sitting out back by the fire and the manager brought us out hot chocolate. We will definitely stay there again!!!
- 5/5
Friendly Staff!
- 4/5
Good
- 4/5
Room overlooking the beach was lovely. Daily sunrises were a great way to start each day. Convenient to have a bar/restaurant downstairs, which always was busy.
- 5/5
Very cold. Sleet storm! Still beautiful. Great location. Deli out Restaurant pool tiki bar!
- 5/5
The staff was amazing. The view from the room was incredible
- 3/5
No review.
- 4/5
Quiet and personnel were very helpful. Got up early - around 5:30 and went to get coffee and of course breakfast area not open so got coffee from the lobby and it was cold. Also I know it is by the beach but there was sand in the tub. Location was great and would stay again. But would appreciate coffee being hot.
- 5/5
Great stay here. First time and will be back. Loved the beach view and access
- 5/5
- 5/5
Everything was wonderful except for the humidity in the room. Everything felt "wet". The bath towels wouldn't dry.
- 4/5
It was a nice hotel & reasonably priced
- 4/5
Great location. Easy walk into Surfside. Would highly recommend.
- 5/5
Great
- 5/5
Dawn our waitress made us feel at home,she made our trip a wonderful vacation. She was very helpful and friendly.
- 5/5
Nice place
- 3/5
Room was directly across from the ice machine and very noisy…should be a discounted price for these rooms!
- 5/5
Great location, staff and property. All around the best hotel in Myrtle Beach!!!