La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland

I had to request for my room to be cleaned.

A wonderful 5-star experience! I booked online, and as soon as I arrived at the hotel, they handed me my keys quickly. The friendliness of the staff was excellent, and the prices are very affordable. Highly recommended!

Staff was very nice and friendly during check in. dining area has a very small space with tables that was wheelchair/handicap accessible but was always occupied during the meal time. there was another seating area that had steps down so we were not able to access that area with a walker. Room across from us had a large dog that barked constantly . Hallway area had an odor like pet urine.

The sheets on our bed had a yellow stain. There was no room service done and with no phone line to front desk we had to go down to ask for extra pillows and towels. Having only one elevator working made that more of a burden. They had someone sleeping in the dining room since Friday night until Sunday morning.

The staff were very helpful, but some of the amenities wasn't working. I tried to plug a computer charger and found out that it wasn't working. The breakfast was okay not so good. I requested liquid soap for bathing, they said they don't have it, but provided the bar soap. In all, the staff were very respectful and receptive.

The hotel needs to be a little cleaner the humidity in the room was not good and there were a lot of roaches all over the room.

Noisy . People are camping in here.

Tv didn’t work, the plugs didn’t work , water wasn’t hot enough and internet wasn’t worth fifty cents

Out of the four days of my stay there, my room was only clean twice. I had to go get my own towels, coffee, cups, and trash bags. I had to remove the trash and dirty linens and set everything outside my room. It’s stormed Saturday, they have dish TV so I was without TV for 24 hours. I asked them if they was gonna compensate me. I’ve never heard back from them. There were adults on my floor that was running up and down the halls Hooten and hollering until 12:30 in the morning. I was very dissatisfied. I will never stay at this hotel again.

Exceptional

Everything was great Keep up the good work

Comfort and breakfast

Very good

Comfort and breakfast

For à la La Quinta it wasn’t that hot. Guess quality in the hotel is going down. Phones didn’t work holes in wall

Good stay and good breakfast options

Exceptional

Superb

Very good

Location No ice machine, location smell like smoke,linen was not clean,no tv.or internet reception, dogs constantly barking,

Sheets had stains Good location

Sheets had stains Good location

Disappointing

Exceptional

Everything was great only thing is ice machine was out of order but other than that everything was great including breakfast

Location No ice machine, location smell like smoke,linen was not clean,no tv.or internet reception, dogs constantly barking,

Exceptional

Service was great! Price was good and right next to a good I hop. Pillows were bad, and shower did not get very hot.

Pillows were bad, and shower did not get very hot.

My stay was great! It could have been a little better if I would have someone clean the room more often.

Great staff

Not clean staff refuse to fix problems

Everything Nothing

Everything Nothing

The main Manger was very attractive and very professional, he insured my safety. I felt safe me and my teenage daughter with him.I wish I would've booked a longer stay.I will definitely be back. Breakfast was great,we had no bed bugs in our bed ,I saw no roaches in our room, room service was excellent Nothing every thing was perfect

location was okay how people were smoking and it just wasn’t clean

Its location and price It was dirty

Grrat customer service. Felt very welcomed Nothing

Good

Comfortable stay and complimentary breakfast

Comfortable stay and complimentary breakfast

Pleasant

Exceptional

Breakfast was ok. Front desk staff nice but it smelled like weed all through the hotel. Pool green water. Tv did not work at all. A pi

Passable

Appearance pulling in was great, and walking into the hotel gave the impression that it had been newly renovated. The associate who checked us in was friendly and helpful. The downside to our stay was that the restroom door in our room would not stay closed, linens were limited, and the pillows were poor quality — very flat with little to no support.

Good Nothing

Good Nothing

Exceptional

The pictures of this property are deceiving. The room had roaches, it’s ghetto and caters to drug heads and anything illegal. DO NOT BOOK HERE IF YOU HAVE ANY TYPE OF CLASS! Seven was helpful at the front desk when I cancelled. That was the only thing that was good out of that location.

Exceptional

The breakfast was good, the front desk efficient, the price affordable. The swimming pool was dirty leaf plastic bags. Tall grass around the swimming pool.

Very good

The swimming pool was dirty leaf plastic bags. Tall grass around the swimming pool.

Bad

El internet estuvo fallando

Exceptional

They didn’t have hot water during my family’s stay and they couldn’t work out a discount for the inconvenience.

They didn’t have hot water during my family’s stay and they couldn’t work out a discount for the inconvenience.

Very poor

Superb

We didn’t have hot water. One of the side doors didn’t lock, anyone could get in. Our sheets had stains. Room smelled of mold. Paint peeling from the bathtub.

Location We didn’t have hot water. One of the side doors didn’t lock, anyone could get in. Our sheets had stains. Room smelled of mold. Paint peeling from the bathtub.

The room was clean. There was no hot water available.

Friendly staff and convenient amenities. The property said no smoking but there was strong smell or Marijuana, the AC unit was very dirty and I think it caused us to get sick. There was water coming up through the floor of the room, i didn't know where the water was coming from at first.. I thought i had spilled something and then i realized that the water was coming up through the floor each time i walked in a certain area of the room. The room had teenage roaches throughout... I had to be killing roaches. We checked out a day early because it was just too much.

Other than that the air conditioning worked fine breakfast was good staff were nice and our stay was peaceful.

Breakfast was good. Overall vibe of the hotel was okayish.

The breakfast was excellent! Everything was very good. Was impressed!!

The hotel is ok

AC in room - amazing

Everybody is helpful and friendly

Nice location

Tiny breakfast area. Quick check in

I like the location and the front office staff is exceptional. Fantastic customer service The first room was flooded and then I requested to change room. The second was too hot AC not working

Overall good

There was one particular young man that worked at the front desk that was very friendly and trying his best to make sure all visitors were accommodated and satisfied. The first two nights were okay even though the property and the hallway reaked of marijuana. The third night was aboslutely horrible and I ended up leaving the hotel in search of another one. There was a massive party going on in my hall where multiple rooms were being used and people moving from one room to another. They left their room doors open and the music was so loud that it was ringing through my bedroom. I felt uncomfortable to approach the group. There was obvious alcohol use and the smell of marijuana became stronger. It was a very uncomfortable environment and at that point I did not feel safe staying at the hotel. After I left the hotel, the next day we called asking for a reimbursement for my remaining days but they were unable to help. It was probably one of the worst stays I have ever had in a hotel and I will not be returning again.

1st room had blood splats everywhere, second room had make up all over the walls bathroom had no hot water. It was miserable didnt stay my entire stay due to the conditions of the room

Nice Na

Breakfast was mediocre. The lady keeping it hot was nice. My ceiling stayed wet the entire time and started to mold on the second day. There was also alot of partying going on so when the manager agreed to move our rooms the one left that was available was across the hall from a party room and we had two children with us. The smell of Marijuana was intense through the entire building.

Great

The bed felt like there was a cup of sand dumped into the sheets,burn marks the room looked like it wasn’t cleaned in a couple weeks

Room was clean … breakfast was ok… however they need security in the lot… Our Foed Excursion had the catalytic converter stolen

Completely dirty. Roaches everywhere. And the smell of smoke and weed even though its a no smoking hotel. There were dogs even though there wasn't supposed to be pets in hotel. AC did not work properly.

The staff was very kind, specifically the cleaning ladies. They were very friendly! It was also close to the Alphaland Gym, about 9 min drive. I did not like the wait at front desk upon arrival, there was a long line for people waiting to get checked in because 1 person held up the line. We waited 20 minutes to get checked in. The rooms were smaller then other La Quintas I have been too and not too impressive with maintenance. There where cracks on the walls and the bed frame was loud metal. Also sometimes the hotel would smell like people were smoking in rooms. There was a barking dog on the 3rd floor and there were guests in the hallway saying their complaints were being ignored. The dog was scratching at the door for hours.

horrible breakfast menu. The room was super dirty. Sheets were stained. Ac was rusty and dusty. The tub was chipping and peeling—we found a roach in the bathroom. Only one elevator was working. There was dirty water when we first turned on the tub. A dirty bath mat was in the tub. The tv barely worked. The room floor and creaks were dirty. The walls were chipped. Just dont sty here. Its overpriced for its quality.

The room is very small. Breakfast is just ok. Pool is outside and very exposed

I didn’t like anything! It was hot in the building all the way up to the room. The room was not in good condition. The comforter had a hole in it and was stained. You could visibly see something spilled against the wall and had not been wiped clean. The tub was peeling, I could not believe it!

This was a terrible stay

Clean Room, Amazing Staff, AC works great! We were their for only a night but it was good for the price we paid.

More pool towels

Stained sheets and towels No housekeeping done during my stay

Location It’s has a bed bugs could not sleep at night No hot water it’s warm only

The receptionist The couch bed Cracks in the wall

The breakfast was torn down at 9 and when we got there it wasn't filled so we didn't get to eat as much as we would have l liked.

The hotel price was very good. I paid $212 for two nights. The room was averaged needs dusting and mopped better but overall decent for price. Good location for price. Literally walking distance from pappadeaux and IHOP. Shopping center right across the freeway.

There were also several people sleeping or staying overnight in the lobby area, which made the atmosphere feel uncomfortable and unsafe. In addition, the elevator was not working, and our room was located on the fourth floor. We had to climb multiple flights of stairs to reach our room, which was very inconvenient. Unfortunately, the elevator was still not functioning the following morning when we checked out. The breakfast was also very disappointing. The food was cold, and the coffee was cold as well. The only positive thing I can say is that the room itself was clean. However, the carpet had a strong mildew smell. Overall, this was the worst hotel experience I have had, and I would not recommend this property

This hotel was not what we thought it was not clean. Room we got had been slept in then we got another room and ac filter with my health was so dirty and halls were with not vacuumed you could tell .staff was very nice to us just rooms n wrinkled sheets and pillow cases . Maybe no maids but not recommend it.

The facility was nice from the outside. I got the key and it didn't work. Back down to the desk, get another key. It worked, but TV did not. Back down to the desk. Get another key to a different room. Didn't work. Went back to desk. The manager went with me to the room. His master key wouldn't even work. Finally get into a room. It looked like some remodeling was being done. Rough plaster work in the bathroom. Windows to the outside were glazed over so you couldn't even see out of them. Bed was ok and sheets seemed clean. One redeeming value was that we could access our Netflix account. We weren't stuck watching regular tv.

I loved this location. I mean there was so much in this area that was accessible and literally in my walking distance if I wanted to enjoy the full experience. The staff was very helpful, Other than that; I loved the stay. So my room was never cleaned while I was there and I did bring it up to the other house cleaning that was cleaning a room across from mine, but she said oh I don't have your room to clean. But when I returned it still hasn't been cleaned. I mean the bedding was still dirty and I didn't use it I had to purchase my own.

Clean and comfortable

Friendly & courteous front desk attendant.

Friendly & courteous front desk attendant.

The entire hotel wreaked of marijuana. The staff was either rude or made us feel extremely uncomfortable. My room was very outdated, unclean, and the doors barely closed. There was a huge gap between the door and the doorframe that left me uneasy. I barricaded the door to make it through the first night, but didn’t feel safe there the second. We left before the reservation ended. It wasn’t worth the risk. We left the hotel for a brief period in the morning, and when we returned it was clear someone had been in the room, but not housekeeping, as the beds were unmade and the towels/trash not changed. I would never return to this hotel!

The entire hotel wreaked of marijuana. The staff was either rude or made us feel extremely uncomfortable. My room was very outdated, unclean, and the doors barely closed. There was a huge gap between the door and the doorframe that left me uneasy. I barricaded the door to make it through the first night, but didn’t feel safe there the second. We left before the reservation ended. It wasn’t worth the risk. We left the hotel for a brief period in the morning, and when we returned it was clear someone had been in the room, but not housekeeping, as the beds were unmade and the towels/trash not changed. I would never return to this hotel!

The hotel was very old and seemed to be in the midst of refurbishment. A lot of the fixtures showed pretty significant signs of wear. Only 1 of the 2 elevators were working. The whole floor we stayed on and the room itself smelled pretty strongly of marijuana upon arrival- even though the whole place is no-smoking and they claim to fine you if you smoke. We weren’t there much so we dealt with odor in the hall. The room odor dissipated. The room was pretty clean and the free breakfast was what you’d expect. Overall the least nice La Quinta I have ever stayed at - aesthetic wise. The 2 front desk clerks we were in contact with were very nice. Probably will look elsewhere in our next dance comp in Stafford.

The hotel was very old and seemed to be in the midst of refurbishment. A lot of the fixtures showed pretty significant signs of wear. Only 1 of the 2 elevators were working. The whole floor we stayed on and the room itself smelled pretty strongly of marijuana upon arrival- even though the whole place is no-smoking and they claim to fine you if you smoke. We weren’t there much so we dealt with odor in the hall. The room odor dissipated. The room was pretty clean and the free breakfast was what you’d expect. Overall the least nice La Quinta I have ever stayed at - aesthetic wise. The 2 front desk clerks we were in contact with were very nice. Probably will look elsewhere in our next dance comp in Stafford.

Everything was ok. Nothing special to brag about.

Everything was ok. Nothing special to brag about.

Good experience. Great place

Good experience. Great place

Nice

Nice

EVERYTHING! Especially the Desk Clerk who checked us in. He had the most pleasing personality. Greeted us with a smile and warm hospitality. And was very kind. Look forward to our next stay. And we enjoyed the breakfast.

EVERYTHING! Especially the Desk Clerk who checked us in. He had the most pleasing personality. Greeted us with a smile and warm hospitality. And was very kind. Look forward to our next stay. And we enjoyed the breakfast.

Room was neglected. Sink leaked and smell in the room.

Room was neglected. Sink leaked and smell in the room.

Nice hotel and the cleanliness was good, but the floor was very sticky. They have a good breakfast and comfortable beds. Thank you.

Nice hotel and the cleanliness was good, but the floor was very sticky. They have a good breakfast and comfortable beds. Thank you.

Room was great. Only one elevator worked for two of my days I stayed there. Room was only cleaned once while I was there

Room was great. Only one elevator worked for two of my days I stayed there. Room was only cleaned once while I was there

The room is affordable, but you get what you pay for. The comforter was dirty, there were Mexican coins along the floor edges, and the top lock door stopper was broken. The actually got jammed by the lock. Otherwise, the staff was friendly and the location was great for our driving to and from the wedding/reception venues we went to in Sugarland.

The room is affordable, but you get what you pay for. The comforter was dirty, there were Mexican coins along the floor edges, and the top lock door stopper was broken. The actually got jammed by the lock. Otherwise, the staff was friendly and the location was great for our driving to and from the wedding/reception venues we went to in Sugarland.

Room was ok, breakfast was some what none cooked properly. Same menu every day for 6 days was not good.

Room was ok, breakfast was some what none cooked properly. Same menu every day for 6 days was not good.

Customer service was great

Customer service was great

When we checked in, we immediately checked back out. The hotel is unclean, and although it says it is non-smoking, it smelt terrible as soon as you walked in. They did not refund for all nights

When we checked in, we immediately checked back out. The hotel is unclean, and although it says it is non-smoking, it smelt terrible as soon as you walked in. They did not refund for all nights

Room clean and staff good

Room clean and staff good

Staff

Staff

When I walked into the room the bed had pillows propped up with bedding ruffled as if the help took a tv break from cleaning.

When I walked into the room the bed had pillows propped up with bedding ruffled as if the help took a tv break from cleaning.

I give this hotel 2 stars because it did provide a roof over my children’s head for a night. But I will Absolutely not ever stay in this hotel again. Fourth floor smelled like someone smoking cigarettes all night, condition of the room looked like it was falling apart, trim molding missing, cracks in the wall walls, beds felt stiff and light, cheap made and on a metal frame. found multiple hairs on the towels in the bathroom and the shower that were supposed to be clean. The window AC unit looked like it was built in the 1980’s Literally no joke. For this to be a hotel I’m sure I would’ve gotten a better quality experience in a motel . Side door was broken, anyone can access, busted windows on the other door across the hall. I truly feel that I was ripped off! Please, take my advice if you see this review, find another hotel by all means! Absolute s%^* hole.

I give this hotel 2 stars because it did provide a roof over my children’s head for a night. But I will Absolutely not ever stay in this hotel again. Fourth floor smelled like someone smoking cigarettes all night, condition of the room looked like it was falling apart, trim molding missing, cracks in the wall walls, beds felt stiff and light, cheap made and on a metal frame. found multiple hairs on the towels in the bathroom and the shower that were supposed to be clean. The window AC unit looked like it was built in the 1980’s Literally no joke. For this to be a hotel I’m sure I would’ve gotten a better quality experience in a motel . Side door was broken, anyone can access, busted windows on the other door across the hall. I truly feel that I was ripped off! Please, take my advice if you see this review, find another hotel by all means! Absolute s%^* hole.

Room air conditioner was leaking water that’s why floor was wet pillows was to small shower was to old.

Room air conditioner was leaking water that’s why floor was wet pillows was to small shower was to old.

The staff was rude for no reason

The staff was rude for no reason

The rooms are roomy, beds very comfy. During our stay the hotel’s laundromat was not working and I needed to do laundry. Other than this, my stay was great.

The rooms are roomy, beds very comfy. During our stay the hotel’s laundromat was not working and I needed to do laundry. Other than this, my stay was great.

Yes

Yes

nice staff, good breakfast

nice staff, good breakfast

Clean room, staff, and conveniences to and from the Medical facility in Sugarland

Clean room, staff, and conveniences to and from the Medical facility in Sugarland

People outsound asking for stuff Roaches in microwave Blood on walls Food on carpet that everyone just kept stepping on. Only 1 elevator worked Ice machines didnt work. And so much more

People outsound asking for stuff Roaches in microwave Blood on walls Food on carpet that everyone just kept stepping on. Only 1 elevator worked Ice machines didnt work. And so much more

Property little shady, smelt like people were smoking weed.

Property little shady, smelt like people were smoking weed.

It okay the space is big and all just nik nacks here and there but nothing major it’s under construction so that’s understandable I didn’t see any bugs like the review mentioned this is my third night ! They were good about everything I’ve had no problems so far !

It okay the space is big and all just nik nacks here and there but nothing major it’s under construction so that’s understandable I didn’t see any bugs like the review mentioned this is my third night ! They were good about everything I’ve had no problems so far !

The room was good

The room was good

The stay was ok, but the ice machines werrdown execpt for on one floor. The orange juice and apple juice was nasty lol, and lemonade needs more sugar. The room was clean the bed was really close to the a/c.

The stay was ok, but the ice machines werrdown execpt for on one floor. The orange juice and apple juice was nasty lol, and lemonade needs more sugar. The room was clean the bed was really close to the a/c.

Hair on the bed, tub not clean, tub cracking and peeling, room has a damp smell, not to mention live six legged creepy crawlers

Hair on the bed, tub not clean, tub cracking and peeling, room has a damp smell, not to mention live six legged creepy crawlers

Perfect

Perfect

Clean rooms

Clean rooms

Great workers, good assistance, super clean and cute.

Great workers, good assistance, super clean and cute.

Booked for 4 days/3 nights & didn’t even stay for 24hours. Room was filthy & there were dead roaches in the tub & multiple live ones crawling on the headboard. I alerted front desk & checked out immediately. However I have yet to receive a refund even though I was told by Ornella (I believe her name is) that I would. Hotels.com have yet to hear back from the property because they have no intention on giving me my money back. Spoke with an agent that said they reached out to the property 4 times & got no response. Also the hotel is under renovation on several floors (which is something that should’ve been mentioned). 0/10 Beyond horrible experience & I would like a response from management.

Booked for 4 days/3 nights & didn’t even stay for 24hours. Room was filthy & there were dead roaches in the tub & multiple live ones crawling on the headboard. I alerted front desk & checked out immediately. However I have yet to receive a refund even though I was told by Ornella (I believe her name is) that I would. Hotels.com have yet to hear back from the property because they have no intention on giving me my money back. Spoke with an agent that said they reached out to the property 4 times & got no response. Also the hotel is under renovation on several floors (which is something that should’ve been mentioned). 0/10 Beyond horrible experience & I would like a response from management.

Staff was good we want to sleep but next day cannot take shower because there was no hot water and wether was cold informed at reception waiting for half an hour and left

Staff was good we want to sleep but next day cannot take shower because there was no hot water and wether was cold informed at reception waiting for half an hour and left

Good air conditioning. Clean bedding. Economical

Good air conditioning. Clean bedding. Economical

The room had a bad smell of smoking i ask the fromt desk to move me of room cuz i had my kids there

The room had a bad smell of smoking i ask the fromt desk to move me of room cuz i had my kids there

Room was clean. Just needs freshened up. The 4 floor smelled very bad of cigarette smell. The pool lounge chairs were all damaged.

Room was clean. Just needs freshened up. The 4 floor smelled very bad of cigarette smell. The pool lounge chairs were all damaged.

I left before breakfast was served.

I left before breakfast was served.

Bed makes noise

Bed makes noise

Great

Great

Very good

Very good

Muy buena atención

Muy buena atención

Breakfast was delicious and is good

Breakfast was delicious and is good

Parking was easy

Parking was easy

yes

yes

Friendly staff

Friendly staff

Clean and friendly staff

Clean and friendly staff

Loved it stayed on the 4th floor even better

Loved it stayed on the 4th floor even better

This was the second time I reserved a room at the La Quinta in Rosenberg. They showed rooms for rent that were available on your website. I paid for it then I get there and they do not have the room available and they want to charge me more for a room with two beds. It's just me by myself. I just needed one bed so my experience with that hotel I do not like it. If they not going to have the room that I want why are they advertising it and when I get there why are they charging me more?

This was the second time I reserved a room at the La Quinta in Rosenberg. They showed rooms for rent that were available on your website. I paid for it then I get there and they do not have the room available and they want to charge me more for a room with two beds. It's just me by myself. I just needed one bed so my experience with that hotel I do not like it. If they not going to have the room that I want why are they advertising it and when I get there why are they charging me more?

The rooms need severe renovations, The walls was very unpleasant to look at. The staff was very accommodating, and pleasant!

The rooms need severe renovations, The walls was very unpleasant to look at. The staff was very accommodating, and pleasant!

It was amazing the hot breakfast was delicious 😋😋 love it will be coming back soon... You all should give it a try...

It was amazing the hot breakfast was delicious 😋😋 love it will be coming back soon... You all should give it a try...

Room was fine. It was clean and AC worked perfectly. Hallway on 2nd floor reeked of weed. I was given a connecting room and the people in the other room were extremely loud. Singing, laughing, yelling, clapping and banging on something from 11:30 pm till 6:45 am. I called several times to complain but according to the night manager they do not have quiet hours or a quiet hour policy. I was not able to sleep at all.

Room was fine. It was clean and AC worked perfectly. Hallway on 2nd floor reeked of weed. I was given a connecting room and the people in the other room were extremely loud. Singing, laughing, yelling, clapping and banging on something from 11:30 pm till 6:45 am. I called several times to complain but according to the night manager they do not have quiet hours or a quiet hour policy. I was not able to sleep at all.

I want a refund.my stay was horrible and very disturbing

I want a refund.my stay was horrible and very disturbing

Customer service

Customer service

The room was very clean and the beds were very comfortable! It was nice and quiet. The staff was extremely helpful and friendly.

The room was very clean and the beds were very comfortable! It was nice and quiet. The staff was extremely helpful and friendly.

The entire hotel smelled like POT. It absolutely stank even through they claim to be non-smoking. Iy was not a temporary smell, it was there all the time. The room was ok and decently clean, but the AC didnt work well and it was so humid it was miserable.

The entire hotel smelled like POT. It absolutely stank even through they claim to be non-smoking. Iy was not a temporary smell, it was there all the time. The room was ok and decently clean, but the AC didnt work well and it was so humid it was miserable.

We enjoyed our stay. Clean hotel, nice staff, clean room and comfortable bed. My go to place on my next trip to Houston

We enjoyed our stay. Clean hotel, nice staff, clean room and comfortable bed. My go to place on my next trip to Houston

It is too old hotel, they are remolding now.

It is too old hotel, they are remolding now.

Place was a dump. Construction going on on the 1st floor with drywlll ripped out and exposed insulation. Our room smelled like a dead cat. So bad that we had to move hotels late in the night.

Place was a dump. Construction going on on the 1st floor with drywlll ripped out and exposed insulation. Our room smelled like a dead cat. So bad that we had to move hotels late in the night.

There were roaches in the room

There were roaches in the room

Service was terrible, hotel was dirty and smelled like weed, hotel room was dirty

Service was terrible, hotel was dirty and smelled like weed, hotel room was dirty

There was mold in the air conditioning, smelled like weed throughout the halls, lots of random construction, dirty linen.

There was mold in the air conditioning, smelled like weed throughout the halls, lots of random construction, dirty linen.

The hotel is a great location, but the quality is not there. The room didn’t feel clean and it smelled like mildew.

The hotel is a great location, but the quality is not there. The room didn’t feel clean and it smelled like mildew.

Did not have suite ready when arrived and had to be moved to smaller room. Moved me to suite the next day and tv’s not working and lamp in area I wanted to use did not work and was rusty.

Did not have suite ready when arrived and had to be moved to smaller room. Moved me to suite the next day and tv’s not working and lamp in area I wanted to use did not work and was rusty.

Not clean.

Not clean.

❤️❤️

❤️❤️

Bad customer service.

Bad customer service.

It’s ok for the budget quick in and out nothing excited.

It’s ok for the budget quick in and out nothing excited.

The pool was shut down, the fitness room was shut down, the elevators were gross, the halls and room smelt like old smoke, roaches in the room. The bed was so uncomfortable and the sheets were stained. We spent very little time here due to all of these things. Would not go back

The pool was shut down, the fitness room was shut down, the elevators were gross, the halls and room smelt like old smoke, roaches in the room. The bed was so uncomfortable and the sheets were stained. We spent very little time here due to all of these things. Would not go back

The pool didn't work.I was down there for 3 days.I wanted to swim.I didn't get any kind of a discount

The pool didn't work.I was down there for 3 days.I wanted to swim.I didn't get any kind of a discount

I was told to contact the booking service to cancel, but now I’m being told I won’t get a refund. This whole situation was handled poorly and caused me a lot of inconvenience. I hope the new management can improve their processes and communication to avoid issues like this in the future.

I was told to contact the booking service to cancel, but now I’m being told I won’t get a refund. This whole situation was handled poorly and caused me a lot of inconvenience. I hope the new management can improve their processes and communication to avoid issues like this in the future.

The housekeeping ladies are very professional and polite.

Good

I got moved three times in one week. First room wasn’t ready and left filthy. Second room had a plumbing issue. Internet connection is a joke. You have to call a third party and register your device to connect. Even then, you could lose access. Staff was RUDE. A nightmare.

The and service

When we arrived the bed sheets were dirty, they offered us 2 rooms 1 on the house and the other one which was the one we paid, then they called the room that they had give us for free at 2 Am in the morning to let us know we had to get out due to them not knowing that we were staying 2 nights, so unprofessional so dirty.

First room we had made beds but the room itself was filthy. Garbage on the floor, no towels, funny smell and dirty microwave. The second room they gave us had old guests food in the fridge no tissue no towels and the lock on the door was hanging on by a thread and we woke up to bite marks on our legs after going to sleep.

Good service

Good

The room I put in was sheets were dirty . There was open yogurt in the refrigerator and spilled on to the floor. The restroom walls were stained. First when walk to hotel there was lady at the front door. Outside Smoking a joint of marijuana . Then get the corner the fourth floor where room was located.You could smell more marijuana. I will stay at La Quinta again. I stay at La Quinta for The 35 years.

Place was very good kind staff just your usual reliable trusty hotel nothing super special. If you are just looking for somewhere slightly cheap and safe to stay in this is it.

I saw a roach in the lobby.

Las camas super molestas más el olor a mariguana horrible

The receptionist at our arrival was great. The beds were unfortunately too comfortable.

Very good 👍

Neatness

It's was pretty good just wish Rama, Nibel are my favorite staff members and housekeepers are sweet and usually take good care of me and my babies when we stay.

Our hotel room had dirty bedding and towels. When I asked for new clean sheets the first time the front desk guy kept telling me that it’s okay if they have been washed just stained. And gave me different ones but those were also very stained. I find this disgusting because we paid a lot of money for me to just have to go buy clean bed sheets from a store to sleep well. And the bath tub was peeling off and the restroom super slippery with no mat. I would not recommend anyone to stay there. And definitely would not go. I would like a refund or something for bad experience.

Nice quiet

Decent area, not hard to find, and checking in was super simple. Staff were friendly

The manager of this place needs to not be watching cameras so much and making the customers feel uncomfortable about sitting in lobby while they are paying to stay there. Also the need to make sure all the outlets and things in the rooms work properly before renting out room to customers the room I had the outlets were very loose and also my bathroom there was water coming out from an unknown areas during our stay. We also had a strange smell coming out of the A/C unit.

Just a stop at a cheap room on a budget got what I expected which was a bed for the night room was clean but musty smelling when you first come in

My stay was ruined due to the incredibly rude and unprofessional behavior of a staff member. While my family and I were trying to enjoy breakfast, this woman began yelling at us in front of everyone, telling me to “control your kid” — referring to my 1-year-old son who was simply sitting in a high chair making normal baby sounds as I fed him. She claimed other customers were trying to watch TV, but there wasn’t even a TV on their side. Her tone was aggressive and completely inappropriate, especially in front of young children. She even demanded our room number loudly and disrespectfully, which felt unnecessary and humiliating. The only positive part of our experience was the young man who helped us check in—he was polite, helpful, and professional. Unfortunately, because of this upsetting encounter, I will not return to this hotel, nor will I recommend it to anyone else as long as that staff member is employed there.

It was great! The staff is really friendly and helpful.

Good

Mr. Rama and his stiff were very professional. He bought towel to my room and made sure that everything went well while my family stayed over the weekend.

1st one had used beds, used towels on floor room was never cleaned 2nd room blood on sheets, dirty bedding 3rd room hole in wall, dirty sheets, looked like mold on wall

Location is great. Next to restaurants, retail and freeways. It’s just old and guest staying were loud at all hours of the night, so you heard everything. We found some dirty underwear in closet and we didn’t have enough toilet paper or towels. Room ac is also outdated and loud, only having a setting from 1-3 for cold or hot, no setting for automatic. Room felt muggy couldn’t sleep. We check out early and went somewhere else.

Corridors stinks. No towels in the room. All I had is 2 wash cloths

The hotel lobby stink really bad unsure what the smell was but it smelled …my bed was so uncomfortable more like a prison bunk ..bath tub in my room was peeling so bad the hallway walk to my room stink hair dust an trash was hanging from the sprinkler in the ceiling for all the days I stayed I’ll never stay here again

I like the breakfast although we found a roach in our restroom both me and my partner felt itchy when laying down in the bed. Room felt hot at times.

The room was shabby, the floors were wet, reception while checkin was poor, and the room in far from deluxe. Worst LaQuinta hotel that we have ever stayed and regret to have opted for this place.

Dirty

Nice, clean hotel. Friendly staff

Its in a convenient spot

No towels in room.

The look of the hotel room was ok. The location was great, but unfortunately my son did spit a roach or 2.

Arrived at the propertywhile EMS was administering Narcan to a person who'd OD'd in the lobby, so i went and got dinner and came back later. When i got back the Front Desk agent was talking on a speaker phone to the ODer's girlfriend about his ex-girlfriend who was gonna come try to break into his car. After checkin, made it up to the room and went to bed. Woke up the next morning to see a few roaches hanging out in the room and bathroom. Told the lady at the front desk as i was leaving, she did t seem to care. Don't plan on staying at that property again.

The room did not look like it did in the photos. It was out dated and smelled old. There were cracks in the walls. The room I booked had been overbooked, therefore I was given a room next door to someone with a dog. There were no blackout curtains as described.

It was okay

Not a comfortable stay and hotel and my room smell like smoke/cigarettes.

The clean rooms and customer service!

It was a very good motel I lived our state and we will definitely stay there again

I would like to get my days that I left back refunded I have pictures of dirty room and my son got bits all over his stomach and back dirt on the floor and we even changed room

Fair

This property has an extreme issue with pests. You would think after an extensive renovation this would have been solved; however, they were roaches crawling up the walls and then into the baseboard! I live locally and needed a place to be for the week, and knew the renovation just happened. There were 3 other people in front of me who were getting refunds for the same issue. This is so disappointing. If you must stay here, understand that this is an issue they are currently facing.

We went for one night so we will get over that! The bed was comfortable . So if you need a quick fix for one night it’s alright , just be aware that you’ll hear everything that happens at the rooms halls.

Not what we were expecting. The guy at the front was nice when we checked in, however the hotel itself is kind of old. Funky smell in room and air conditioner was falling apart. We didn’t in try the breakfast. Glad we only stayed two nights.

Roaches

Safe and quiet

It is a horrible place to stay at. The pictures they put upnate just bait as the property is extremely old. It looks as if they just remodel the outsite to make it look nee but it is not. As soon as I walked in the room i saw roaches crawling from the AC and the walls. Floor was sticky. The walls had paint splatters through out the room. And it smelled horrible. Worst hotel i have ever seen. Do.ot recommend at all

Clean

👍

The two elevators weren’t working on one night. When I stayed in one of them wasn’t working but when checked out one of elevators still not fixed.

Didn't stay check in left went to dinner, came back to room and there was little roaches in the room.

Elevators not working at all and doors to the outside the property were damage and 1 on the sid why the pool crack glass

It was a very nice room, the floor I was on was very noisy, specifically in the room next to me. Let front desk know that they were extremely loud( yelling and fighting) and eventually asked for a room change. Breakfast was pretty good but must get up at the start if you don’t want everything to run out

Staffs not friendly.

Roaches. Period. Gross.

Liked the price. Staff were nice. Room cleanliness specially bath tub and shower were not.

happy

Assigned to a dirty room. Then, given a room with non-working TV.

This is a pretty good place. Several food place with in walking. Good breakfast. Staff was friendly.

Did not feel safe, could hear yelling in other rooms, a woman walked up and down the hallway looking lost late at night. Food was nearly out at breakfast at only 8:30.

There was a strong smell of cigarettes in the hallway as well as the room, the tv signal was also terrible and anything that I’d try to watch it would just cut off and black out.

Nice property. Recently remodeled, but looked old still.

There was a very strong smell of marijuana all throughout the property. Vagriants all over the property. No working locks on bathroom door. We left the property and when we came back the elevator was broken. We stood there for at least 10 minutes before someone came from the front desk to tell us it was broken. Roaches very noticeable and the bed linen did not feel clean or comfortable. Very disappointed in this La Qiunta

Comfortable

It nice comfortable

The rooms are roach infested

Do not recommend staying here. The front desk staff were friendly but that was the only good thing about this place. It smells when you walk in the doors, the rooms are dirty annnnd be prepared to have “extra guests” joining you in your room. We needed up packing our bags and leaving to another place because we found multiple roaches in our room. The front desk staff didnt even seem concerned when I told them about the bugs. The next day I received a call from an assistant manager. I didn’t request a call so I thought she was calling to apologize about my experience. I was WRONG! She called to yell at me that I wouldn’t be receiving a refund. I hadn’t even contacted the property or Expedia yet to request one so it was weird that she even called. When I say she was yelling at me I am not exaggerating. She was very hostile and confrontational for no reason. I called and asked to speak with a manager about this but they were “unavailable” to talk with me.

Such a nice place stay