Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
About Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
This Spartanburg, South Carolina hotel offers a free breakfast, free high-speed internet access and a free airport weekday shuttle to Greenville-Spartanburg International Airport. The University of South Carolina is nearby. Every room at the Hampton Inn & Suites Spartanburg/I-26/Westgate Mall comes with a coffee maker, a microwave oven and a mini-refrigerator. All rooms include cable TV with in-room movies and a work desk. The Spartanburg I-26 Hampton Inn & Suites hotel features a fitness room and an indoor pool. The hotel offers baggage storage and laundry services. An on-site convenience store is available as well as a multi-lingual staff. Denny’s Headquarters is just minutes from the Westgate Mall Hampton Inn & Suites hotel. Hatcher Gardens and the Walnut Grove Plantation are within driving distance of the hotel as well.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is undergoing construction, which has impacted some amenities and caused inconvenience to guests. Despite this, the staff is consistently praised for their friendliness and helpfulness.
- Friendly and helpful staff
- Recently renovated rooms are nice
- Hotel is under construction, causing noise and limiting amenities
- Breakfast is often limited or disappointing
- 4.5/5
Great
- 5/5
Exceptional
- 5/5
Good
- 3/5
Pleasant
- 1/5
Hotels.com is a scam, the fact that you could not issue a refund for a simple booking error is laughable. Your website defaults the book date to whatever day they want as you make the reservation.. not the day of like it should. Therefore if you aren't careful, you book the wrong date and a refund is not an option. What a joke. I would never recommend using Hotels.com ever.
- 4/5
Very good
- 5/5
The room was super clean and the staff was so friendly and helpful. The breakfast bar had a large variety of different foods. I also love that the hotel is located next to many restaurants and shopping plazas. The pool was not heated, it was very cold.
- 4/5
Yes The food was horrible. The breakfast was nasty all pork. Everybody don’t eat pork and everybody don’t eat oatmeal.
- 4/5
Very good
- 5/5
Everything was great. N/A
- 5/5
The breakfast was awesome. Liked coffee in room. Indoor swimming pool and exercise room was fantastic. Loved proximity to mall restaurants etc. I wish there had been a trash can in the hallway.
- 4/5
Very good
- 4/5
Convenient location near I85 & I26
- 5/5
Exceptional
- 4/5
Everything was fine Beds were too hard
- 4/5
Beds were too hard
- 3.5/5
Good
- 5/5
Exceptional
- 0.5/5
Bad
- 5/5
Very clean. Customer service was excellent was greeted with a smile. Loved the rooms and space. No complaints here.
- 4/5
Very good
- 5/5
Very clean. Customer service was excellent was greeted with a smile. Loved the rooms and space. No complaints here.
- 3/5
Had no conditioner and bath mat in bathroom.call down for them never got them
- 4/5
Very good
- 2.5/5
Gathering areas on the main floor were open only when breakfast was served. As a result children of many hotel guests who were playing in the hallways. See #3 above.
- 2.5/5
See #3 above.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Very good
- 5/5
The complimentary Breakfast was fantastic!! The best I've had a hotel in years!! Our entire stay was wonderful! Staff was friendly and professional - and so helpful!
- 1.5/5
Good The pool...the reason I paid extra for this hotel and it wasn't heated.
- 1.5/5
Good The pool...the reason I paid extra for this hotel and it wasn't heated.
- 5/5
Exceptional
- 4.5/5
So clean. Smelled so good. Front desk guy (I think it began with a C- Carlos maybe) was amazing upon check in. Room was great- quiet , cozy and spacious. Breakfast would have been good, but at 7:50 or so they were out of ALL warm things (eggs) , and people asked they never came and replenished things- we left after about 20 min- still nada. And the oatmeal was good texture, but it was almost luke warm- maybe we caught it on an off day cause life happens - but other guests were not thrilled with this situation.
- 4.5/5
So clean. Smelled so good. Front desk guy (I think it began with a C- Carlos maybe) was amazing upon check in. Room was great- quiet , cozy and spacious. Breakfast would have been good, but at 7:50 or so they were out of ALL warm things (eggs) , and people asked they never came and replenished things- we left after about 20 min- still nada. And the oatmeal was good texture, but it was almost luke warm- maybe we caught it on an off day cause life happens - but other guests were not thrilled with this situation.
- 3.5/5
It was close to my destination The room had an “off” smell
- 3.5/5
It was close to my destination The room had an “off” smell
- 2.5/5
Convenient location. Easy access. Palmetto bugs in room. Blood on bed sheets
- 2.5/5
Convenient location. Easy access. Palmetto bugs in room. Blood on bed sheets
- 4/5
Cleanliness and extremely nice and helpful staff. The beds could be a bit softer
- 4/5
Cleanliness and extremely nice and helpful staff. The beds could be a bit softer
- 4/5
Very good
- 3/5
Pleasant
- 4/5
Yes and and parking was easy
- 4/5
Local Meet my requirements
- 5/5
It was nice and clean, the staff was excellent and it was quiet. I have no complaints
- 4/5
Meet my requirements
- 5/5
It was nice and clean, the staff was excellent and it was quiet. I have no complaints
- 5/5
Cozy and clean No microwave
- 4.5/5
Superb
- 5/5
Cozy and clean No microwave
- 4/5
Exterior well kept. Layout of room efficient and comfortable. Elevators and area around worn and not clean. Bathroom in room very worn. Scratches inside and outside toilet which initially appeared moldy or dirty. Bathroom floors, baseboards dirty. Back of Bathroom door never wiped, carpeting ragged where it met Bathroom tile. Thermostat read 80 but really low 70's. Turned it off for the night. In the morning it read 88 but probably really 78.
- 5/5
The location
- 5/5
Very clean. Very nice room. Great check-in.
- 1.5/5
The shower was dirty I had to buy cleaning supplies the pool was not heated as advertised when I booked also we only had a half of a roll of toilet paper’s and when I asked for one at the front seat they said they had none?
- 4/5
Great value, easy stop on a long drive. Lots nearby to do, we had to make a quick target stop & appreciated how close it was. Staff was very friendly. Pool was freezing cold.
- 1/5
Location was good Room was dirty. Hair everywhere in the bathroom
- 3/5
The breakfast was good. The location seemed safe. Room was nice except is smelled bad like dirty socks.
- 5/5
Room didn't get serviced. Had to request clean towels.
- 5/5
This is one of our go-to hotels in the area. Always clean, staff friendly, breakfast great selection
- 5/5
Easy access from I-26. With in walking distance to good eating places. N/a
- 5/5
Was a very nice place
- 4.5/5
Great breakfast, clean and well kept appearance.
- 4/5
Clean room pillows were not the best.
- 5/5
only concern I had was the elevator seemed a little loud and noticed it hadn’t been inspected since 2024.
- 4.5/5
Clean and quiet Second year in a row could not use pool.
- 5/5
yes
- 5/5
Friendly staff, nice breakfast (has waffle machine), clean. Nothing.
- 5/5
Room and property we well maintained and clean
- 5/5
Room and property we well maintained and clean
- 5/5
Great breakfast bar that was included!!
- 5/5
Great breakfast bar that was included!!
- 3/5
Wish the heater in the pool worked
- 3/5
Wish the heater in the pool worked
- 5/5
Very clean room, nice staff, clean lobby
- 5/5
Very clean room, nice staff, clean lobby
- 5/5
Yes
- 5/5
Yes
- 4/5
Everything was great… except the bed. The hotel was clean the people were great the breakfast was awesome, but the bed was really bad.
- 4/5
Everything was great… except the bed. The hotel was clean the people were great the breakfast was awesome, but the bed was really bad.
- 3/5
Fitness room was nice. Bed was comfy. The breakfast spread was nice with plenty of yummy options. They have a nice little doggie area, too.
- 3/5
Fitness room was nice. Bed was comfy. The breakfast spread was nice with plenty of yummy options. They have a nice little doggie area, too.
- 5/5
We didnt like the cold indoor-heated pool. But, we loved the hotel itself.
- 5/5
We didnt like the cold indoor-heated pool. But, we loved the hotel itself.
- 5/5
Yes
- 5/5
Yes
- 5/5
Great staff always makes the experience top tier. Thanks for the smiles
- 5/5
Great staff always makes the experience top tier. Thanks for the smiles
- 4/5
.
- 4/5
.
- 5/5
Clean and fridndly
- 5/5
Clean and fridndly
- 4/5
Clean rooms and lobby …
- 4/5
Clean rooms and lobby …
- 5/5
Room was spotless, staff was very friendly.
- 5/5
Room was spotless, staff was very friendly.
- 4/5
Good rooms
- 4/5
Good rooms
- 5/5
What a wonderful hotel. Staff professional and pleasant. Clean room, Comfortable bed,l and the breakfast buffet was fabulous!
- 5/5
What a wonderful hotel. Staff professional and pleasant. Clean room, Comfortable bed,l and the breakfast buffet was fabulous!
- 5/5
The staff were very friendly and accommodating. Clean rooms and overall pleasant stay. We will absolutely stay there again our next visit.
- 5/5
The staff were very friendly and accommodating. Clean rooms and overall pleasant stay. We will absolutely stay there again our next visit.
- 5/5
The front desk staff was very kind and welcoming. The room was very clean. Breakfast was very good. It is located right beside of a mall. We did not shop there though. It was close to TJ Maxx and Ross and other places to shop. We were in town for a volleyball tournament, so we were not in the hotel much. However, I would stay here again.
- 5/5
The front desk staff was very kind and welcoming. The room was very clean. Breakfast was very good. It is located right beside of a mall. We did not shop there though. It was close to TJ Maxx and Ross and other places to shop. We were in town for a volleyball tournament, so we were not in the hotel much. However, I would stay here again.
- 5/5
Clean room and nice place
- 5/5
Clean room and nice place
- 5/5
The property was clean and looked newly renovated. Room was clean and bed comfortable. The breakfast was hot and plenty of different selections.
- 5/5
The property was clean and looked newly renovated. Room was clean and bed comfortable. The breakfast was hot and plenty of different selections.
- 4/5
Nice
- 4/5
Nice
- 5/5
Surrounded by everything
- 5/5
Surrounded by everything
- 5/5
Nice, clean and modern room. Good breakfast options. Very happy with my stay.
- 5/5
Nice, clean and modern room. Good breakfast options. Very happy with my stay.
- 5/5
Great stay while moving my son into school. Good breakfast. Will stay again
- 5/5
Great stay while moving my son into school. Good breakfast. Will stay again
- 5/5
Great stay.
- 5/5
Great stay.
- 4/5
Personnel were helpful and friendly.
- 4/5
Personnel were helpful and friendly.
- 3/5
Room and furnishings were nice but the carpet was very dirty and the floor was sticky.
- 3/5
Room and furnishings were nice but the carpet was very dirty and the floor was sticky.
- 5/5
Clean, great staff. Conveniently located to many shopping options and restaurants.
- 5/5
Clean, great staff. Conveniently located to many shopping options and restaurants.
- 3/5
- 3/5
- 5/5
This property was excellent! The staff was accommodating, friendly, and professional. The rooms were clean and comfortable. I will definitely stay at this location again in the future.
- 5/5
This property was excellent! The staff was accommodating, friendly, and professional. The rooms were clean and comfortable. I will definitely stay at this location again in the future.
- 5/5
Great staff from beginning of visit to checking out…breakfast was great!!! 👍
- 5/5
Great staff from beginning of visit to checking out…breakfast was great!!! 👍
- 5/5
Front staff very nice and helpful
- 5/5
Front staff very nice and helpful
- 5/5
It was a clean, updated Hampton Inn with very nice staff and a beautiful courtyard.
- 5/5
It was a clean, updated Hampton Inn with very nice staff and a beautiful courtyard.
- 5/5
Awesome visit
- 5/5
Awesome visit
- 5/5
The only thing that was very annoying only because we stayed 4 nights is the very loud room door slams up and down the floor as people were leaving in the morning. I am sure they could adjust that!
- 5/5
The only thing that was very annoying only because we stayed 4 nights is the very loud room door slams up and down the floor as people were leaving in the morning. I am sure they could adjust that!
- 5/5
Super clean hotel and room. Nice staff.
- 5/5
Super clean hotel and room. Nice staff.
- 5/5
Everything was pretty good
- 5/5
Everything was pretty good
- 4/5
But overpriced for what it is. Minimal service. Cardboard breakfast. Horrible room coffee. Bed super comfy. Walls like paper. Could hear the dog in the room next door walking on those fake wood floors. Iwould never pay from my own pocket for the place. Nice shower and easy parking. The musty smell is gone at least 😛
- 4/5
But overpriced for what it is. Minimal service. Cardboard breakfast. Horrible room coffee. Bed super comfy. Walls like paper. Could hear the dog in the room next door walking on those fake wood floors. Iwould never pay from my own pocket for the place. Nice shower and easy parking. The musty smell is gone at least 😛
- 5/5
No complaints. The couple of things that threw me off guard was they take your money out right after check-in if you haven’t arrived yet. I never had that issue but was just taken by surprise. Check in was great though. No complaints. Pretty quick and the room was clean. The bed was too soft for our liking but if you enjoy soft mattresses , this is the spot for you. No complaints , bathroom was spacious, our room was spacious as well. Everyone was friendly. Great location. Guests were friendly as well. I’d recommend for sure.
- 5/5
No complaints. The couple of things that threw me off guard was they take your money out right after check-in if you haven’t arrived yet. I never had that issue but was just taken by surprise. Check in was great though. No complaints. Pretty quick and the room was clean. The bed was too soft for our liking but if you enjoy soft mattresses , this is the spot for you. No complaints , bathroom was spacious, our room was spacious as well. Everyone was friendly. Great location. Guests were friendly as well. I’d recommend for sure.
- 5/5
So clean and had a dog relief area designated.
- 5/5
So clean and had a dog relief area designated.
- 4/5
Clean , nice rooms, good location….used sofa bed as we had 3, it used a plastic mattress covering that made bed hot, noisy, uncomfortable. Front desk staff super, breakfast staff was inattentive to outages
- 4/5
Clean , nice rooms, good location….used sofa bed as we had 3, it used a plastic mattress covering that made bed hot, noisy, uncomfortable. Front desk staff super, breakfast staff was inattentive to outages
- 5/5
Iit was awesome!
- 5/5
Iit was awesome!
- 5/5
Very clean and friendly staff
- 5/5
Very clean and friendly staff
- 5/5
Everything was just wonderful!!!!
- 5/5
Everything was just wonderful!!!!
- 5/5
Newer property. Very modern. Well kept. Clean. Friendly staff. Quiet.
- 5/5
Newer property. Very modern. Well kept. Clean. Friendly staff. Quiet.
- 1/5
I requested a late check out due to being up late with a hotel maintenance issue . The gentleman said 12:30/1pm was fine to check out . At 1:05pm as my daughter and I were walking out with our luggage to leave the front desk clerk lady called to notify me I was being charged an extra $45 for late check out !!!
- 1/5
I requested a late check out due to being up late with a hotel maintenance issue . The gentleman said 12:30/1pm was fine to check out . At 1:05pm as my daughter and I were walking out with our luggage to leave the front desk clerk lady called to notify me I was being charged an extra $45 for late check out !!!
- 4/5
Easy to get to dining options.
- 4/5
Easy to get to dining options.
- 4/5
The very disappointing part of our trip was the pool. Very nice accomodations of an indoor pool with dehumidifier and well maintained; however, the heater was not on or not working, and the pool was frigid. It felt it was in the low 70s or high 60s. Too cold to enjoy, which is really a shame for such a nice pool. Otherwise, room was adequate with hot water and clean accomodations.
- 4/5
The very disappointing part of our trip was the pool. Very nice accomodations of an indoor pool with dehumidifier and well maintained; however, the heater was not on or not working, and the pool was frigid. It felt it was in the low 70s or high 60s. Too cold to enjoy, which is really a shame for such a nice pool. Otherwise, room was adequate with hot water and clean accomodations.
- 5/5
Great location!
- 5/5
Great location!
- 5/5
Clean room easy check in and check out
- 5/5
Clean room easy check in and check out
- 5/5
Nice property, easy to work with.
- 5/5
Nice property, easy to work with.
- 5/5
Great stay
- 5/5
Great stay
- 5/5
Second time staying here in a month. Great location, clean and safe. Staff are friendly and helpful.
- 5/5
Second time staying here in a month. Great location, clean and safe. Staff are friendly and helpful.
- 3/5
Later check-in (10-00pm) with hotel fully booked. The bathroom of our room smelled of excrement, but this disappeared after several flushings of the toilet and with the (very) noisy fan running. The bed was very comfortable, the room reasonably clean, but the tv had no signal. The shower was adequate but the curtain of the shower and low lip of the beading did not prevent water from flowing out of the shower and into the floor drain in the middle of the bathroom. The bathroom floor remained wet & slippery. For $225 we did not consider this good value. When we advised reception of our concerns we were told the room had been chosen by Expedia. We have booked a different hotel (directly and not through Expedia) for our return journey home.
- 3/5
Later check-in (10-00pm) with hotel fully booked. The bathroom of our room smelled of excrement, but this disappeared after several flushings of the toilet and with the (very) noisy fan running. The bed was very comfortable, the room reasonably clean, but the tv had no signal. The shower was adequate but the curtain of the shower and low lip of the beading did not prevent water from flowing out of the shower and into the floor drain in the middle of the bathroom. The bathroom floor remained wet & slippery. For $225 we did not consider this good value. When we advised reception of our concerns we were told the room had been chosen by Expedia. We have booked a different hotel (directly and not through Expedia) for our return journey home.
- 5/5
Beautiful room and bathroom! Friendly staff
- 5/5
Beautiful room and bathroom! Friendly staff
- 5/5
Very nice motel in a good location
- 5/5
Very nice motel in a good location
- 5/5
Nice
- 5/5
Nice
- 4/5
Stay was good . Hotel clean, beds comfortable, breakfast good and staff very accommodating and friendly. Indoor pool was closed and the indoor pool was the main reason we booked this hotel.
- 4/5
Stay was good . Hotel clean, beds comfortable, breakfast good and staff very accommodating and friendly. Indoor pool was closed and the indoor pool was the main reason we booked this hotel.
- 5/5
Room was clean and spacious. Very welcome cup building with a quiet environment inside and out. Will stay again in the near future as we are returning to Spartanburg. Breakfast was decent every morning with a variety to choose from.
- 5/5
Room was clean and spacious. Very welcome cup building with a quiet environment inside and out. Will stay again in the near future as we are returning to Spartanburg. Breakfast was decent every morning with a variety to choose from.
- 4/5
The lighting in the room, and especially the bathroom, was too soft to tell what you looked like to attend outside events. The soft lighting is good for relaxing and resting but not for getting dressed and applying makeup and seeing what you look like to attend an event.
- 4/5
The lighting in the room, and especially the bathroom, was too soft to tell what you looked like to attend outside events. The soft lighting is good for relaxing and resting but not for getting dressed and applying makeup and seeing what you look like to attend an event.
- 4/5
The overall room was clean but I found a bug in my bed.
- 4/5
The overall room was clean but I found a bug in my bed.
- 5/5
Very clean, very friendly, accommodations were great
- 5/5
Very clean, very friendly, accommodations were great
- 5/5
Absolutely wonderful!! I’d give 10 stars if I could. Super clean, beautiful area, friendly and helpful start and fabulous continental breakfast!!
- 5/5
Absolutely wonderful!! I’d give 10 stars if I could. Super clean, beautiful area, friendly and helpful start and fabulous continental breakfast!!
- 5/5
Clean
- 5/5
Clean
- 1/5
You guys overbooked and left me out in the cold. Now I still do not have a refund 2 weeks later
- 1/5
You guys overbooked and left me out in the cold. Now I still do not have a refund 2 weeks later
- 4/5
Great stay
- 4/5
Great stay
- 5/5
Very comfortable bed and sheets
- 5/5
Very comfortable bed and sheets
- 5/5
Hampton always seems to have good properties and well maintained. This one is no different. Can always relay on them.
- 5/5
Hampton always seems to have good properties and well maintained. This one is no different. Can always relay on them.
- 5/5
Nice staff
- 5/5
Nice staff
- 5/5
Staff was great, clean, renovated, good breakfast
- 5/5
Staff was great, clean, renovated, good breakfast
- 5/5
"It was close to dining and shopping, and the room was a nice size."
- 5/5
"It was close to dining and shopping, and the room was a nice size."
- 5/5
Great service and friendly staff.
- 5/5
Great service and friendly staff.
- 5/5
Nice hotel
- 5/5
Nice hotel
- 5/5
This is our second stay at this property. One of the best things about our stay was John who oversees breakfast. He has a friendly word and smile for everyone. He is attentive and keeps the hot food replenished and the area sparkling clean. He will start your day in the right direction! The facility is nice, clean and newly refurbished. Close to shopping and dining. The perfect place for us. Thank you John for great service and great conversation!
- 5/5
This is our second stay at this property. One of the best things about our stay was John who oversees breakfast. He has a friendly word and smile for everyone. He is attentive and keeps the hot food replenished and the area sparkling clean. He will start your day in the right direction! The facility is nice, clean and newly refurbished. Close to shopping and dining. The perfect place for us. Thank you John for great service and great conversation!
- 4/5
Nice clean place with easy access to I 26. Good dinning nearby. Caution the restaurants close early on Sunday
- 4/5
Nice clean place with easy access to I 26. Good dinning nearby. Caution the restaurants close early on Sunday
- 5/5
Great breakfast included!
- 5/5
Great breakfast included!
- 4/5
I was in Spartanburg with friends to visit a few wineries. Aside from some hair on the shower walls (yuck!) the property was fairly cleaned and well maintained. Breakfast was good and customer service was excellent.
- 4/5
I was in Spartanburg with friends to visit a few wineries. Aside from some hair on the shower walls (yuck!) the property was fairly cleaned and well maintained. Breakfast was good and customer service was excellent.
- 5/5
Easy on/off highway with 2 excellent restaurants within walking from hotel. Joshua at the front desk gave us a 10% discount card for one of them (heirloom) and it was very good. Breakfast was good with friendly attendant named John. Very nicely run hotel and was a welcome restful place after a long day of driving.
- 5/5
Easy on/off highway with 2 excellent restaurants within walking from hotel. Joshua at the front desk gave us a 10% discount card for one of them (heirloom) and it was very good. Breakfast was good with friendly attendant named John. Very nicely run hotel and was a welcome restful place after a long day of driving.
- 4/5
Good clean property
- 4/5
Good clean property
- 5/5
Staff was wonderful!! Thank you everyone for marking it a wonderful stay.
- 5/5
Staff was wonderful!! Thank you everyone for marking it a wonderful stay.
- 4/5
The room had some items that need to be fixed but it was a clean room.
- 4/5
The room had some items that need to be fixed but it was a clean room.
- 5/5
Nice facility
- 5/5
Nice facility
- 5/5
It was a nice place
- 5/5
It was a nice place
- 5/5
Great staff. Easy check in and out. However, our room smelt like old mop water.
- 5/5
Great staff. Easy check in and out. However, our room smelt like old mop water.
- 5/5
breakfast and coffee and all food was excellent
- 5/5
breakfast and coffee and all food was excellent
- 4/5
Comfortable
- 4/5
Comfortable
- 5/5
Enjoyed staying there
- 5/5
Enjoyed staying there
- 2/5
This property was convenient for our travel needs, however we were very disappointed with this Hampton Inn. My husband prefers the Hampton chain, but after this stay we will not be coming back. The door to our first room was falling off it's hinge, there was a cockroach in the room, the window ac unit roared and rattled all night long and it took a while to get checked into the hotel (only one staff person working on a Thursday night at 5:00 pm).
- 2/5
This property was convenient for our travel needs, however we were very disappointed with this Hampton Inn. My husband prefers the Hampton chain, but after this stay we will not be coming back. The door to our first room was falling off it's hinge, there was a cockroach in the room, the window ac unit roared and rattled all night long and it took a while to get checked into the hotel (only one staff person working on a Thursday night at 5:00 pm).
- 5/5
Location
- 5/5
Location
- 5/5
Only downside is no outdoor pool
- 5/5
Only downside is no outdoor pool
- 5/5
Enjoyed the service team, and breakfast...!
- 5/5
Enjoyed the service team, and breakfast...!
- 5/5
enjoyed our stay and the updates to the hotel
- 5/5
enjoyed our stay and the updates to the hotel
- 5/5
Convenient and comfortable.
- 5/5
Convenient and comfortable.
- 4/5
Easy place to stop. Lots of dining choices, q few walkable but others easily drivable.
- 5/5
Property was under construction but still nice
- 4/5
The hotel is undercontruction. The lobby area is clean but a mess. My room had a dip in the floor at the bathroom. I almost slipped and fell. Overall, the hotel was nice and the staff is super friendly.
- 5/5
Good
- 3/5
The Hampton Inn staff did their best to accomodate their guests. I was disappointed to find that neither the pool nor the fitness center was available due to the hotel's remodeling construction. I probably would not have booked if I knew the actual condition of the hotel when I arrived. I feel that a discounted rate should have been offered to compensate for the condition of the hotel.
- 5/5
Great place but was under construction. I would still recommend it.
- 4/5
Did not enjoy the lobby remodel that was on going.
- 5/5
Service and facilities were excellent. Our room was nice and clean. There was no soap or cups on the bathroom vanity. Renovations were going on in the lobby and first floor areas. Breakfast was very limited , because of the renovations I am sure.
- 4/5
Place is under renovation. Breakfast is grab and go.
- 3/5
Property was under construction during our stay. The shower had a shoe print and we had to ask for toiletries. Outside of that the bedroom area looked clean and the hotel was quiet.
- 5/5
Rooms have been renovated and are really nice. My room didn’t have a hair dryer but I think that was an oversight and not a big deal, really.
- 5/5
The place was clean but a lot of construction was going on. Breakfast was grab and go which was honestly a bit disappointing. Coffee frequently cold. They should keep a microwave available to at least warm up the coffee.
- 3/5
Under construction, beds weren’t very comfortable and pillows were flat! Called down for sheets and blanket for fold out couch twice. Waited 2 hours and went downstairs and got them myself.
- 5/5
No internet in the room
- 3/5
The staff was nice enough. There is a LOT of construction going on and its right next to a couple of restaurants between that and the construction we had to park at the next hotel and walk. The TV remotes have no guide so you can't find the channel you are looking for-One night I requested some plastic flatware to eat something I brought in and they had NONE-they serve breakfast......how could they have none.
- 5/5
Perfect location, recently renovated, friendly staff. We would stay there again.
- 5/5
John the breakfast attendant went the extra mile and was very personable and friendly!!
- 1/5
Property under construction,Not properly notified on hotels.com. Room smelled like paint, shower would only get warm though bathroom sink had hot water. Hotel was noisy, doors to rooms slam loudly. Ice machine on level 4 was broke. Front entrance closed and inconvenient to use side door. BREAKFAST was only good thing of our stay. Food was very good and the gentleman running the kitchen service was Very friendly and kept it clean as a whistle.
- 5/5
Y
- 5/5
Only issue is the construction going on but we had a great stay
- 5/5
Stay was extremely pleasant
- 4/5
- 5/5
I had a good stay. Hotel is under renovations. Staff was super friendly and accommodating.
- 5/5
Staff is extremely friendly and courteous. We enjoyed our stay!
- 3/5
We called to let them know we would be a late check in. When we called they should have told us about the construction and the confusing parking. Not good at communication at all.
- 3/5
The breakfast was okay.
- 3/5
Friendly staff, clean rooms. The $75 pet charge was shockingly outrageous so we are forever done with chain.
- 5/5
Staff extremely helpful and friendly at front desk, when bringing roll away bed and the breakfast crew. Unsure if the nail in my tire.is from construction at site or other travels. Felt a little unsafe with an unsecured door to hotel due to construction at main entrance.
- 5/5
Very clean, wonderful staff
- 5/5
Great stay. Doing a lot of remodeling which really limited the parking but that’s to be expected. Check in was quick and easy. The room was clean and comfortable.
- 3/5
I see it's under renovation, so hopefully they will fix some of the aging. Staff was superior on every level.
- 5/5
We won't stay anywhere else. Too many bad experiences elsewhere.
- 5/5
Everyone very nice and helpful
- 3/5
Need new beds. The make noise with every move
- 4/5
Great hotel. The breakfast buffet in the mornin was one of the best we have ever had. The only negative thing was the toilet ran continuously. I had to fix it just to be able to sleep. Reported at check out. Room 319
- 4/5
All was fine other than the bathtub and tile walls not thoroughly clean. Hair on tile walls and the tub floor had a large 6’ or 7’ spot near the drain that was clearly dirty scum from a previous guest’s use. Toilet bowl not thoroughly cleaned either. Everything else at the hotel was good.
- 3/5
Nice and clean, spacious king studio. There was no hot water to shower in the evening. We stayed for the daughter's voleyball tourney and there was a lot of teams staying, so I understand. But still for the price I wanted warm water for shower and I can't rate it better than ok.
- 5/5
Staff is very friendly and helpful. Close to walking distance of restaurants.
- 3/5
Our first trip in March there were minor cosmetic flaws in the room such as the tub stopper was broken and there were light fixtures that were broken, the light worked but the actual fixture was falling apart. The second trip the middle of April was much the same experience with light fixtures actually broken, multiple lights did not work. For just one night we tolerated it, however the next time we are in Spartanburg will will be choosing a different hotel.
- 4/5
Think I left my phone charger plugged into a socket. If please let me know. Monday and Tuesday of last week room 223
- 4/5
Location,breakfast o
- 5/5
This hotel was wonderful and all the staff were SUPER friendly!
- 4/5
Bed was fairly comfy. Hotels need pillows that you don't need 3 put together just to make one. Shower needs some work. Good amount of counter space in bathroom and room in general. Room carpets (rooms in general) could use a good deep cleaning. Staff are very friendly and helpful. This was the 2nd time we've stay here in the last 6 months and applies to both stays.
- 5/5
Rooms were clean, well kept. Bathroom tub stopper was broken but was still able to use with a little of maneuvering.
- 3/5
I did not like the fact that the bathroom tub had rust in it not a little bit of rust but a lot of rust in the tub
- 5/5
Patricia and Christina were the best housekeeping crew ever! Pleasant , nice and funny. Taye at the front desk was awesome!
- 2/5
When I arrived I was informed that they had to move me to another hotel because they had no hot water. It was disappointing not to know ahead of time that I had been moved.
- 4/5
We were put in a Hilton Hotel down the street as the Hampton Inn had major water problems. It was a nice hotel.