The Elmore Hotel, DFW Southlake, a Tribute Portfolio Hotel

Nice hotel. Not happy they charged me $10 a day to park. It’s not a garage or covered parking.

Exceptional

The hotel GM is very helpful & responsive. The hotel is clean & room waa spacious.

Great local. Good food at the restaurant and bar. And the hidden speak easy was fun

Go back.

Exceptional

The interior design. Large and open.

Staff were very friendly and helpful.

We loved our stay! The rooms are so nice & roomey & we loved the bar scene with a wonderful vibey lobby area to drink cocktails or coffee in the morning. Great location!

Excellent hotel with great staff! Ask for Tatiana at the bar. She is top notch.

I told the front desk I was having surgery that is why I was there for 7 days. They put me on the first floor where the lobby bar is and across the hall from the staff back office. The door opens and slams closed 50 times a day. The staff are also incredibly loud. I had to keep my blackout shade down because people walk by my window which is like a motel. The air conditioner does not work and when on is so loud and then shuts off, restarting with a boom. Worst stay and what a dump. Looks nice online but more like a hostel or motel 6.

Staff is wonderful

Room prices were doubled because there was a nascar race in the area. Charged for parking and limited restaurant. The hotel atmosphere felt like it was an old Holiday Inn

Superb

We enjoyed the restaurant, pool, & exercise room. It was a great hotel!

I really enjoyed the speak easy

We thought the location was excellent. We were spending a fair amount of time during this visit in Dallas so the easy access to the highway and being on the east side of Southlake was helpful. The room was noticeably in need of repair. Faucets were not attached in some cases to the sink, door handles were completely missing in the bathroom and the layout of the junior suite we were in made no sense whatsoever. It looked like the random furniture was placed with no regard for the person or people staying there.

We thought the location was excellent. We were spending a fair amount of time during this visit in Dallas so the easy access to the highway and being on the east side of Southlake was helpful. The room was noticeably in need of repair. Faucets were not attached in some cases to the sink, door handles were completely missing in the bathroom and the layout of the junior suite we were in made no sense whatsoever. It looked like the random furniture was placed with no regard for the person or people staying there.

Beautiful Hotel!

Love this Hotel. Great location, quick check in, nice bar. The rooms were a nice size , super clean, comfy beds. Highly recommend !

Exceptional

Excellent location, spotless cleanliness, friendly staff, very pleasant atmosphere.

Modern, clean and nice staff. Everything was great.

Modern, clean and nice staff. Everything was great.

Beautiful hotel that is centrally located to everything in Southlake. Quiet. Kind staff. Would definitely recommend and will stay again.

Staff was very helpful.

Everything was excellent!

Superb

Great Service, very nice hotel for business travel.

Exceptional

The ac was good. The room was clean and comfortable.

Yes

Good room

Great stay! The hotel was very clean, and the staff was incredibly helpful and polite throughout our visit. The breakfast was amazing with plenty of great options to start the day. It was also a big plus that it’s within walking distance to Starbucks, which made grabbing a quick coffee super convenient. I would definitely stay here again!

Only thing, there was no microwave in the room. Loved the espresso machine in the room. Housekeeping did a wonderful job.

Great for date night or weekend getaway.

Our television was not working properly and we were looking forward to seeing a particular game on ESPN and we were unable to see it. There was no coffee available on Sunday morning in the lobby and we didn’t have time to stay for breakfast. The room was extremely dark and the room lights were on the same switch as the bathroom lights which is very inconvenient . We will not stay here again.

Yes

Housekeeping does not come every day Don’t use the pool but the fitness area was nice and clean

Very nice facility exactly where I needed to stay.

Very nice facility exactly where I needed to stay.

The staff was top class. They were extremely helpful and professional during my stay and met all of my needs. Even my late check out.

Staff goes out of their way to make you feel like your home.

Good facilities, all clean Even after paying 300 usd the night, they put me in the first floor room, not the best experience

Good facilities, all clean Even after paying 300 usd the night, they put me in the first floor room, not the best experience

Clean room, live music on Saturday's

Clean room, live music on Saturday's

Clean room and great staff

Clean room and great staff

Overall Room was very nice but while in the bar area trying to order some drinks and food to-go the staff assisting the main bartender did not bother taking our order and instead took the order of the people around us and whoever else came after us. Main Bartender was very sweet and very friendly, drinks she made were also very good. Besides that I enjoyed my overall stay.

Overall Room was very nice but while in the bar area trying to order some drinks and food to-go the staff assisting the main bartender did not bother taking our order and instead took the order of the people around us and whoever else came after us. Main Bartender was very sweet and very friendly, drinks she made were also very good. Besides that I enjoyed my overall stay.

Love this place! Food was great and our room was really nice!

Love this place! Food was great and our room was really nice!

Great staff. Very clean, convenient to the DFW AirPort

Great staff. Very clean, convenient to the DFW AirPort

Great room, staff very helpful and friendly. Great burger at the bar.

Great room, staff very helpful and friendly. Great burger at the bar.

Exceptional

Very good

No cleaning

No cleaning

Beautifully appointed finishes in Lobby, dining room and lounge. The rooms are spacious and beautifully decorated. Staff was so kind and welcoming. Definitely a must stay!!!

Beautifully appointed finishes in Lobby, dining room and lounge. The rooms are spacious and beautifully decorated. Staff was so kind and welcoming. Definitely a must stay!!!

The Staff makes your stay pleasant!

The Staff makes your stay pleasant!

Good

Solid quiet comfortable bed with the best pillows.

Solid quiet comfortable bed with the best pillows.

Great

Great

Great

Great

Lobby was beautiful, staff incredibly helpful, rooms were clean and comfortable.

Bad

The facility is very nice and the staff is great!

The facility is very nice and the staff is great!

Very clean, beautiful atmosphere, very kind and helpful staff, and close to several restaurants and shops.

Very clean, beautiful atmosphere, very kind and helpful staff, and close to several restaurants and shops.

Very nice place. Well located. Nicely styled. TVs outdated is the biggest negative

Very nice place. Well located. Nicely styled. TVs outdated is the biggest negative

So quiet and quaint.. awesome vibes at night too. Will definitely be coming back!

So quiet and quaint.. awesome vibes at night too. Will definitely be coming back!

Friendly staff and great location.

Friendly staff and great location.

Exceptional

Amazing

Amazing

Very Nice place, plan on coming back.

Very Nice place, plan on coming back.

Yes

Yes

Close to everything, brand new rooms, nice staff. There was nothing wrong.

Close to everything, brand new rooms, nice staff. There was nothing wrong.

Elmore is a lovely place to stay with that special someone!

Elmore is a lovely place to stay with that special someone!

Well organized

Well located hotel with good service clean rooms professional staff

Well located hotel with good service clean rooms professional staff

Clean hotel, courteous staff. Everything you need.

Clean hotel, courteous staff. Everything you need.

Beautiful hotel.

Beautiful hotel.

I requested the housekeeper to clean our room after 2pm and also the front desk at 3:30pm, but my room was never cleaned. A man just walked into the room in the morning of checkout when I was still sleeping. The checkout was indicated at 12pm on the Expedia website, but I found that it was actually 11am in the morning of check out. The front desk confirmed no additional charge from the hotel when I checked out, but $30 was charged on my credit card...................

I requested the housekeeper to clean our room after 2pm and also the front desk at 3:30pm, but my room was never cleaned. A man just walked into the room in the morning of checkout when I was still sleeping. The checkout was indicated at 12pm on the Expedia website, but I found that it was actually 11am in the morning of check out. The front desk confirmed no additional charge from the hotel when I checked out, but $30 was charged on my credit card...................

Check in and check out were very easy and fast

Check in and check out were very easy and fast

Restaurant and bar are amazing, super clean and beautiful rooms. Gorgeous hallway and lounge area. Really boutique style hotel

Restaurant and bar are amazing, super clean and beautiful rooms. Gorgeous hallway and lounge area. Really boutique style hotel

I will be back for sure 😊

I will be back for sure 😊

Good quality.

Good quality.

Can't wait to stay here again!

Can't wait to stay here again!

The air didn’t work, never got below 73 in the room. Was too tired to go back to the front and ask for a different room and toughed it out. Was a little disappointed that the front desk didn’t attempt to make an concessions.

The air didn’t work, never got below 73 in the room. Was too tired to go back to the front and ask for a different room and toughed it out. Was a little disappointed that the front desk didn’t attempt to make an concessions.

The gentleman at the desk was great, very good customer service in every interaction. Above and beyond anywhere we've stayed before. I did not personally like the bathroom, no shower door and the barn style door on the outside was hard to stay closed. When it would fall open the toilet is directly positioned from the toilet. And since there's no door to the shower I suppose you could watch TV while you shower. Very odd choices of layout. Loved how large the towels were. Bed was comfortable, especially the soft blanket.

The gentleman at the desk was great, very good customer service in every interaction. Above and beyond anywhere we've stayed before. I did not personally like the bathroom, no shower door and the barn style door on the outside was hard to stay closed. When it would fall open the toilet is directly positioned from the toilet. And since there's no door to the shower I suppose you could watch TV while you shower. Very odd choices of layout. Loved how large the towels were. Bed was comfortable, especially the soft blanket.

Great stay . Super quiet

Great stay . Super quiet

Great place to stay

Great place to stay

Excellent

Excellent

Nice place. Professional staff. Excellent room. Good breakfast. Good bed

Nice place. Professional staff. Excellent room. Good breakfast. Good bed

Rti

Rti

Room was clean and lots of extra towels

Room was clean and lots of extra towels

Breakfast was good. no clock in room, requested additional robes ,never got it, no instructions on the operation of the TV.

No snack store

Do not recommend this place.

Do not recommend this place.

Beautiful property & excellent staff & service.

Beautiful property & excellent staff & service.

If I had a question or issues like for example with my tv, it would be answered and fixed quickly!

If I had a question or issues like for example with my tv, it would be answered and fixed quickly!

Would choose it again.

Would choose it again.

Andrew at the front desk is excellent! With his client service excellence, he should be in upper management. I would recommend this stay 💯 very clean, comfy beds, great linens, quiet and love the reading nook with chaise. This is a wonderful place and will be our go to every time.

Andrew at the front desk is excellent! With his client service excellence, he should be in upper management. I would recommend this stay 💯 very clean, comfy beds, great linens, quiet and love the reading nook with chaise. This is a wonderful place and will be our go to every time.

We needed a band aid and they gave us one. The room was really clean, and the bed was comfortable. The location was very good. It is a hidden gem. We will be staying there again.

We needed a band aid and they gave us one. The room was really clean, and the bed was comfortable. The location was very good. It is a hidden gem. We will be staying there again.

It was very nice, new and clean. Desk staff and bar employees were great too.

It was very nice, new and clean. Desk staff and bar employees were great too.

Excellent greeting at check-in. Beautiful and comfortable room.

Excellent greeting at check-in. Beautiful and comfortable room.

The staff was friendly, knowledgeable, and I will stay at this hotel again.

The staff was friendly, knowledgeable, and I will stay at this hotel again.

The hotel lobby was under construction. The room we were given was not acceptable in that the a/c and fridge were not working. Room change was in a dirty hall with a lot of rooms under renovation. Not how we wanted to celebrate our anniversary.

Absolutely loved this hotel!

Absolutely loved this hotel!

Staff were very helpful. Spacious rooms.

Staff were very helpful. Spacious rooms.

Awful! The walls are so thin you can hear everything! TV’s, housekeeping yelling down the halls & I do mean YELL! Every single day I had to hear the staff laughing, yelling at each other, even wheeling each other around & taking pics on top of crates! Crates because the place is under renovation! Which wasn’t mentioned. One guest yelled down the hall for them to shut up! But they laughed, literally laughed at her. I was there 8 days & only asked for my room to be cleaned 2. They missed my room one of those 2 days. Even with the request hanging on my door. Prob too busy riding around on crates while taking selfies. I asked for a working iron, mine wasn’t. It took 2 trips, the 2 other ones also didn’t work. Power went out while I was there. They had no TV, they had to buy a fire stick, no food service. Front desk staff were great. The white/ male day manager didn’t want to be bothered even to say hello. This was truly a nightmare!! Rates def do not reflect the renovations! I have already expressed to my traveling friends to stay away! Anywhere but the Southlake Hotel!!

Awful! The walls are so thin you can hear everything! TV’s, housekeeping yelling down the halls & I do mean YELL! Every single day I had to hear the staff laughing, yelling at each other, even wheeling each other around & taking pics on top of crates! Crates because the place is under renovation! Which wasn’t mentioned. One guest yelled down the hall for them to shut up! But they laughed, literally laughed at her. I was there 8 days & only asked for my room to be cleaned 2. They missed my room one of those 2 days. Even with the request hanging on my door. Prob too busy riding around on crates while taking selfies. I asked for a working iron, mine wasn’t. It took 2 trips, the 2 other ones also didn’t work. Power went out while I was there. They had no TV, they had to buy a fire stick, no food service. Front desk staff were great. The white/ male day manager didn’t want to be bothered even to say hello. This was truly a nightmare!! Rates def do not reflect the renovations! I have already expressed to my traveling friends to stay away! Anywhere but the Southlake Hotel!!

Load AC unit running in hall made it hard to sleep without interruption.

The room was clean and comfortable, the staff were friendly and efficient and it was easy check in. There was a fire alarm in the morning before we checked out, some malfunction, I doubt it is a regular occurrence.

No mini refrigerator! Old carpet.

No mini refrigerator! Old carpet.

Very clean and easy to get to. Nice area for business travelers. I wish the breakfast was included.

No complimentary coffee in the lobby

Checked in after a long drive and wanted to take a nap before meeting up with family for dinner. Could not rest due to construction noises and cleaning staff loud talking in hallway. When went down for meet with family spoke with the desk clerk about these problems. He informed us that they were doing construction on the 3rd floor but 4th floor was available. My question was why did they book us on 3rd floor if 4th did not have construction going on?

Checked in after a long drive and wanted to take a nap before meeting up with family for dinner. Could not rest due to construction noises and cleaning staff loud talking in hallway. When went down for meet with family spoke with the desk clerk about these problems. He informed us that they were doing construction on the 3rd floor but 4th floor was available. My question was why did they book us on 3rd floor if 4th did not have construction going on?

Very nice non-chain hotel.

Very nice non-chain hotel.

When we checked in our first room did not have AC and it was 79 degrees in the room. The door also would not lock. The staff moved us to a different room.

When we checked in our first room did not have AC and it was 79 degrees in the room. The door also would not lock. The staff moved us to a different room.

The food wasn’t to great and water pressure was really bad.

The food wasn’t to great and water pressure was really bad.

Quiet place, and very courteous staff.

Quiet place, and very courteous staff.

Not that come to mimd

Great staff, very clean and friendly

Great staff, very clean and friendly

An oddity about the room, the master light had to be on to turn other lights on. This did not work for going to the bathroom in the night and wanting to turn only the bathroom light on after closing the door, so I wouldn't wake my spouse up. I understand that our rooms were recently renovated and everything else about the rooms were great. Spacious, up to date, comfortable. And we loved the little reading lights attached to the headboard.

An oddity about the room, the master light had to be on to turn other lights on. This did not work for going to the bathroom in the night and wanting to turn only the bathroom light on after closing the door, so I wouldn't wake my spouse up. I understand that our rooms were recently renovated and everything else about the rooms were great. Spacious, up to date, comfortable. And we loved the little reading lights attached to the headboard.

They had loud construction going on my entire stay so I didn't get to completely relax. Beauty hotel though

They had loud construction going on my entire stay so I didn't get to completely relax. Beauty hotel though

Great experience!!! My flight was cancelled and needed a room for the night. There were not many rooms available at the time and I lucked out. I would stay here again

Great experience!!! My flight was cancelled and needed a room for the night. There were not many rooms available at the time and I lucked out. I would stay here again

We were blown away with the service and hospitality.

We were blown away with the service and hospitality.

Great location, quality and value.

Great location, quality and value.

Couldn't find any negatives to be honest...

The beds were comfortable. The shower floor was very slick! And there weren't grab bars. Had to put a towel on the floor of the shower to keep from falling. No shower wash in the pump. A maintenance man tried to access the room to work on the refrigerator. This should have been done before check in. We had the do not disturb sign on and still 2 hours to check out and the maid staff knocked on the door! Also bathroom door didn't stay all the way shut.

So the things we were looking for simply weren’t here and there was no mention of it at booking. The front desk said the restaurant was closed due to limited occupancy in the hotel. Not a good stay.

So the things we were looking for simply weren’t here and there was no mention of it at booking. The front desk said the restaurant was closed due to limited occupancy in the hotel. Not a good stay.

Under renovation. The room was ok. Location was a little hard to find. It was Under renovation. Had i known i would have never booked.

construction was a mess, Fire alarm incident caused by construction.

Went checking in took for a long time

Went checking in took for a long time

Under renovation

Amazing costumer service. They offered us an upgraded room after they heard about our issue with the other hotel overbooking rooms. I will definitely be going back

Amazing costumer service. They offered us an upgraded room after they heard about our issue with the other hotel overbooking rooms. I will definitely be going back

Horrible. Under complete renovations. Was not told prior. Workers and dust and machinery everywhere. No restaurant, pool, bar.

Horrible. Under complete renovations. Was not told prior. Workers and dust and machinery everywhere. No restaurant, pool, bar.

Na

Na

Although it was under construction we were not really affected by it. Only one person working at night so we had to wait quite a while for some extras to be brought to us. Otherwise beds were comfy and good water pressure is all I need!

Although it was under construction we were not really affected by it. Only one person working at night so we had to wait quite a while for some extras to be brought to us. Otherwise beds were comfy and good water pressure is all I need!

The room was great! The hotel advertised on website that hotel was being renovated and lobby and restaurant/bar were moved temporarily. However they did not mention that the pool was closed. I traveled with my son who went to a wedding on Saturday. I was there with no car and planned a pool day for Friday and Saturday- I would not have booked this hotel if the pool being closed was disclosed on website.

The room was great! The hotel advertised on website that hotel was being renovated and lobby and restaurant/bar were moved temporarily. However they did not mention that the pool was closed. I traveled with my son who went to a wedding on Saturday. I was there with no car and planned a pool day for Friday and Saturday- I would not have booked this hotel if the pool being closed was disclosed on website.

Very nice modern furnished hotel, but did have some wear and the remodeling is getting it back to where they wish to be it looks. It was a great value, not noisy and comfortable. I will be back and in a nice area to feel safe.

Very nice modern furnished hotel, but did have some wear and the remodeling is getting it back to where they wish to be it looks. It was a great value, not noisy and comfortable. I will be back and in a nice area to feel safe.

Didn’t know they were under remodel. Didn’t know that you had to valet park. I know that started Monday but was unaware when booked. Luckily there was parking elsewhere.

Didn’t know they were under remodel. Didn’t know that you had to valet park. I know that started Monday but was unaware when booked. Luckily there was parking elsewhere.

It suited our needs. Starbucks very close to hotel.

It suited our needs. Starbucks very close to hotel.

It was ok had to pay for breakfast and the ladies weren’t that nice always busy

It was ok had to pay for breakfast and the ladies weren’t that nice always busy

Great place! Would stay again

Great place! Would stay again

Quick overnight stay, close to Southlake Town Center and plenty of shopping and dining. The beds were very comfortable. The staff was helpful. Everything was very clean.

Quick overnight stay, close to Southlake Town Center and plenty of shopping and dining. The beds were very comfortable. The staff was helpful. Everything was very clean.

Love the hotel & complementary water bottles. The staff was amazing fast and friendly. I will guarantee my stay there on future trips to South Lake, TX.

We enjoyed our one night stay for our daughter's birthday trip. Derrick was very friendly and we were able to get a suite to better accommodate our party. Clean and comfortable, would definitely stay again!

Towels were dingy. Bar and breakfast area located in Conference Ball Room. Didn't care for that too much. Nothing too much surrounding area of hotel.

Property is currently under construction so I would wait to stay. The rooms themselves are nice. If you choose to have breakfast, it is $17 for what other hotels give you at no extra charge. Most hotels add a "buffer" to your pending charge for theft or damage, but $200 is excessive and is yet to be corrected and we've been gone for 3 days. Cleaning staff took our ring of keys. Brought them back later, but why would you even pick them up? Just an odd experience all around.

Great location for an event

So we had to move rooms- the new room - the electrical outlets were not functioning in the bathroom. The sink had a slow drain - disgusting. Also the tile in the shower floor was like standing in an ice rink. Dangerously slippery. They provide a very small rubber mat for the floor - but we had to add a towel just to get get out safely. Total lack of courtesy for guests - will Not be back!

Nice and convenient to shopping

The staff were absolutely lovely and when I needed to change my reservation, it was incredibly easy. My room was lovely and relaxing and the shopping center near by made for a wonderful shopping trip! I will definitely be back!

The property was nice. Just a few a minutes from downtown Grapevine. Staff was nice. Great bar area. The bartender, Sven, was great.

This is a little gem in Southlake.

Everything met expectations, clean and comfortable hotel that was convenient for a kids sporting event.

Friendly staff, great location, clean rooms and common areas, ample parking.

Great clean place

This is an excellent choice for the area ..front desk woman was so friendly and helpful nice place I stayed over Christmas holidays!

The place was clean quiet and in a safe neighborhood. Would stay there again!

Nice, clean hotel, fast check in. However, I barely able to sleep since the wall too thin. We can hear everything next door and they wake us up every noise they make, which is not good for me since I have a long drive the next day with barely any sleep

We had an issue with our original room and were immediately given a new room with no issues. We were very satisfied with the friendliness and service.

From when we walked in the doors everyone was very polite. And helpful even when we was leaving great place

We really enjoyed our stay at The Southlake! Perfect location for our trip to Texas

Good Hotel

Great place to stay for businesd

Quality Property; well located and in a safe area

We were just taking a few days alone as a couple. The cookie and ice cream were good from the bistro! However the king size bed was in horrible condition we couldn’t sleep one more night and decided to leave.

Great value! Very nice and staff was super quick, friendly, and accommodating.

Do not believe the pictures! That’s where I went wrong! Those pictures are from the very beginning. My room was not the cleanest. But the breakfast which is not free was delicious! Staff was nice as well.

Check-In process was slow....One person was checking people in, another was unable to check guest in (I don't remember the reason given). That was hoenstly the only hang up we had about our stay. Room was clean, hotel appeared clean.

The hotel and the room were really beautiful and comfortable for our family!

Staff, location, Fitness center, a very nice hotel. Multiple restaurants and stores close by

Staff was great. Check in was easy and fast. Good sundries and bar was open until 11. Only downside was our room was directly across from the ice machine. Pretty loud and very active even in the middle of the night. Again, great staff, clean, and good location.

I thought I was booking a 9 or 10, but rom was nothing special. Average room, nice lobby and bar.

Everything was amazing

Everything was modern clean more than I expected an the staff was great!

The front desk attendant was a young gentleman who helped us get checked in. He was very kind and informative. His wonderful attitude really set the tone for the rest of my stay. The property was very upscale and clean. There was NOTHING to complain about during my stay. The pool area was neat, and the rooms spacious. Check in and check out only took a few minutes at most. Again, the staff was wonderful. I will definitely be booking this hotel the next time I am in the area.

Nice

We have stayed many times at this hotel, initially when it was the brand new Cambria...it was gorgeous! There are some upgrades that should be done in the rooms since Marriott took over. Lamps and tables need upgrades. Also, the elevators had a bad odor. The reason we stayed here was the convenience of being close to DFW airport for a 5am flight and it was less expensive than our other choices. Worked well for our purpose.

Was in Southlake for a medical procedure. They worked with me on an early check-in, which was greatly appreciated, updated very clean and modern room. many wonderful restaurants to choose from within a few blocks.

Great Hotel and rooms

Great hotel in southlake, will need transportation (or uber) though. Not walkable to anything nearby.

Hannah's awesome! Hard to find front desk agents like her.

Nice hotel

Hotel was beautiful. The rooms were amazing. Close to shopping and restaurants. Will definitely stay here again.

Had such a great experience

The staff was unbelievably helpful. Derek was THE BEST !!

Safe, comfy and cute

The bed was too hard. The pool was too small. The ac was not working right. We didnt sleep comfortable. The food was horrible.

This was a great place! From arrival to departure the staff was great. Property was clean, beds were so comfy, and the shower was amazing. Pool was also nice to have.

Excellent hotel! Clean!

Good location

Always stay here when I’m in southlake and it’s amazing every time

This was a great hotel! It was very clean and they were very friendly!

Beautiful, quiet, clean. Perfect!

Very clean and cute hotel

A few minor issues in the room like they provide shampoo conditioner, etc. But they were empty. Other than that gray facilities. Work out room was nice and staff were friendly and attentive.

Nice decor, spacious room, nice staff.

Great awesome

Great location. Very friendly staff and clean facility. Wish the breakfast was included.

Good value

Would Definitely stay again

I would love to book this hotel again when I'm in town again

Quality of the proposal and amenities

We had planned to stay at another hotel but had to leave due to condition. The Southlake hotel was beautiful, welcoming, and clean. It was a treat to find the unexpected luxury.

Upscale

Amazing property and staff!

After leaving the Comfort Inn in Grapevine TX (I arrived and could not stay as the cleanliness and air quality was affecting my ability to breathe). Thankfully, this hotel was top notch. I’ll be back!

I love this hotel it is quiet and always clean. The beds are very comfortable

Had a very pleasant stay. Close to highway, quite, clean and customer service was amazing. Lobby bar had a great bartender with good food.

No Microwave in room, price high, and bed too soft. Overall a good place to stay at a high price.

After MANY cancelled flights at DFW, I found this hotel on the expedia app for a last minute stay near midnight. Many customers were in the same boat. The desk agent was amazing. This nice, clean, and affordable hotel was exactly what we needed for a few hours to rest and shower. I highly recommend!

I will never return to this God forsaken place!!!