Home2 Suites by Hilton San Francisco Airport North

The hotel was at a very convenient location for us and breakfast in the morning was very helpful and more than a basic cereal bar. Parking was not as excessively expensive compared to the city parking.

Zero pool! So if you have little ones know this in advance. Breakfast has variety. Not to friendly

Property is clean and quiet.

Really easy check in/out process, staff was nice and helpful. Basic breakfast, but OK to grab a quick bite. Room space was good, only bad thing is the placement of the TV.

Very nice, helpful and friendly staff, breakfast is excellent. Very clean and classy stay. We enjoyed our stay.

I used one specific card for this hotel, it was brand new. Only time I took it out of my RFID wallet was to check-in and I haven't used it since. One week later and I have unauthorized online charges on my card.

Great place enjoyed our visit for a Wedding we attended at Golden Gate Park!

Great family place

Quiet even so near to the freeway and airport, spotlessly clean. Check in and out were simple. It's a chain, so if you've stayed in Home2 elsewhere, this is an excellent branch of it. Parking is a bit pricey, and I didn't realize there would be a charge.

Quiet even so near to the freeway and airport, spotlessly clean. Check in and out were simple. It's a chain, so if you've stayed in Home2 elsewhere, this is an excellent branch of it. Parking is a bit pricey, and I didn't realize there would be a charge.

Hello! I really liked everything, your hotel is wonderful. It would be even better if strongly scented products, especially for cleaning, were not used in public areas and in the rooms, since people may have sensitivity to scents. Otherwise, everything was just wonderful.

My family and I enjoyed the in room refrigerator, sink and microwave. The size of the room is spacious and the sofa bed is a plus.

Exceptional

Staff was friendly, always had water, coffee, and tea available. Beds were comfortable, room was clean, and facilities were maintained. Location was away from the city, which I liked. It was quiet and clean! Breakfast options.

Staff was friendly, always had water, coffee, and tea available. Beds were comfortable, room was clean, and facilities were maintained. Location was away from the city, which I liked. It was quiet and clean! Breakfast options.

Great location and great staff. They’re very helpful and knowledgeable. All in all a great stay!

Very good

The property is in great location, and well maintained ,, the fronnt desk staff are terrible thou.. checking in Dan didn't look at us at all..he never smile, he is just focus on the computer screen.. same as when we checked out, I didn't feel any appreciation from the front desk. I even say hello we are checking out at drop the key card on the counter, and i was told, you can just drop it here and top the box..and I felt offended. I never heard thank you at all or aknowledgement from any employee.This is our 3rd time in the property, but because of what we experience this time.. maybe this will be the last

Good stuff

Clean room; no issues. Only wish their breakfast menu included some vegan options

Very good

The room was clean and the full size refrigerator was useful as we had a lot of drinks and snacks for the kids. Breakfast was good and the staff was friendly and helpful.

Clean and spacious.

Nothing. It was great.

Exceptional

Clean rooms, comfy beds, huge TV, full set of dishware. The room was big! Appreciated the guest laundry!! The front desk ladies were so friendly. Good breakfast also. Everything was great! Nothing. It was great.

Great value for the price.

Our stay was great! The front desk was amazing and VERY helping, she made it feel so welcoming. Thank you!

Room was super comfortable and clean. Very spacious and organized with all facilities. Recommend this hotel as compared to other 4 stars.

It was my first time staying at any Hilton brand and this felt like my home away from home. Staff were super helpful and nice. Everything was great! I loved the apps that are included with the tv in the room. The only downfall was there wasn’t a stove but you could get a portable stove from the front desk. Also I didn’t like how expensive the parking fee was/is. But I would definitely stay here again.

We really enjoyed our stay at Home2 suites. The staff was friendly and the service was great.

It was our 1st time visiting and we were pleased with our stay. The kids were slightly disappointed to not be able to use the game room as it was under renovation. We will check it out next time though!

Breakfast was continental with good variety.

I was comfortable staying in this Home. I am looking forward to be back in the near future.

Always a great stay whenever traveling to the bay !!!

Passable

Exceptional

Our stay was amazing. The staff was very accommodating to our family and understanding with our two children who needed to use the stairs and not the elevators (they have autism and terribly scared to go into the elevators) they were quick to assist with any questions we had and always so so kind. We will definitely be coming back and staying at any of the Hilton establishments.

Everyone is friendly and accommodating.

Superb

Clean room friendly staff

Room was clean and spacious. Shower head needs to be replaced and unfortunately the TV was having some issues. Other than that great stay.

Great experience!!!!!!!!!

Superb reconditioned hotel Extremely large rooms with cooking facilities and fridge Best inclusive breakfast that was different each day Very little to be critical of, but small things and it’s not a game changer Shower pressure is bit lower than standard and then the position of the hotel is a bit remote being on a large office complex. But overall you will not be disappointed.

Superb

We’re a family of 4 (including 2 young ones) and enjoyed this facility! We stayed at another Home2 in a different city during the same trip and this one didn’t disappoint either. There was a spacious dining area for breakfast (included) and dinner (take outs). Check-in process was quick and staff was very professional throughout entire stay. The room had a “homey” feel equipped with a kitchenette. We walked into a bright and clean room presentation and all electronics worked as expected! Every floor had a water refill station and ice machine which was very convenient! Although there was not a pool, we did use other amenities such as gym, laundry room, and lobby drink station. Did I mention breakfast is included? We would stay here again and recommend to all family and friends!

Good

It was c

Wonderful room . Modern , clean all the amenities . Good breakfast

Very nice and helpful staff. clean rooms and great breakfast.

Good

Room was clean and staff was very professional and polite, breakfast could be better !

Clean

Great breakfast options. Clean room. Convenient to airport. No shuttle from airport to hotel

Breakfast was delicious and eating area was very clean. Very nice staff!

Exceptional

Nice

Check-in process was easy. Room size was just enough for our family of five. Very clean facilities. Room was very clean. Staff was very welcoming and prepared breakfast quickly. Definitely recommend for families. Short drive to The San Francisco tourist areas.

Clean rooms friendly staff breakfast was good!

Everything was perfect.

Good breakfast, large rooms.

Yes breakfast was great , room clean check out easy and fast .

The room was clean, comfortable bed, and staff were friendly. Breakfast was fair enough for the price. Parking was a little bit pricey.

Great hotel for a great price

Superb

Rooms were clean. They do have breakfast, but i didnt have a chance to wake up n get downstairs in time. There are snacks in the lobby. Big selection of microwaveable frozen foods to choose from. Nice selection of soft drinks. You also have to pay $25 for parking your car on the property.

Friendly staff

Exceptional

Great place to stay and affordable prices

Very nice and staff friendly None

Very nice and staff friendly None

The location is great All good

All good

Great service and stay

I requested a room on a 100% smoke-free floor. Well, the opposite happened. It was unsupportable, the smell of smoke and other things.

Exceptional

Very nice hotel—very clean, well-organized rooms, and friendly staff,

Disliked the fact that we had to leave our card in the hotel room slot in order for the light to be left on, the shower head wasn't working correctly very little pressure on it water would slightly come out and most of all that the game room was closed when it showed on the app that good room was there and never said anything about it being temporarily closed down

No

Clean room.

Clean room.

Nice rooms

Nice rooms

not even a greeting went up to find out we had to place the card inside to keep lights on. Ended up leaving

not even a greeting went up to find out we had to place the card inside to keep lights on. Ended up leaving

Room was huge Everyday the breakfast was the same including overripe bananas. One of the receptionists was so rude and she didn’t try to understand me even if I tried to speak very clearly.

Everything was great

Everything was great

Room was in good condition but the front desk check in was very unfriendly and barely greeted us. The breakfast was good and fresh.

Room was in good condition but the front desk check in was very unfriendly and barely greeted us. The breakfast was good and fresh.

Overall great stay

Overall great stay

Friendly staff and clean room

Friendly staff and clean room

Amazing!

Amazing!

Room

Room

Room

Room

Everything Nothing

Polite staff and very clean

So inconvenient. Management need to fix key cards machine or whatever the problem is

So inconvenient. Management need to fix key cards machine or whatever the problem is

Clean facility.

Clean facility.

I liked the breakfast, & the location. I didn't like that there was No ice, I didn't like that we couldn't watch tv out whole stay! & I didn't like that I got charged twice on my bank card & got charged twice for parking! & I STILL HAVE NOT GOT MY DEPOSITS OR PARKING FEE BACK!

Excellent service Cleaning ,kindness ,customer service

Everything was Amazing

Nice clean rooms with nice layout. Having to pay for extra Wifi

Breakfast was ok The staff at the front desk are unprofessional.

The property was nice and clean. Not enough parking

Great room

Great room

One of the best hotels in South San Francisco! Periodtttt

One of the best hotels in South San Francisco! Periodtttt

No swimming pool, parking cost $27 per night, rooms get cleaned every the other day, and the free breakfast is basic.

No swimming pool, parking cost $27 per night, rooms get cleaned every the other day, and the free breakfast is basic.

Clean room

Clean room

Room was good, but they charge $27 for parking a night!

Room was good, but they charge $27 for parking a night!

Nice rooms good breakfast free coffee

Nice rooms good breakfast free coffee

Clean Parking isn’t free and with tax.

Clean room, amenities

Clean room, amenities

Break fast was great variety options fresh

Break fast was great variety options fresh

Nice, clean and quiet. Also the staff were friendly.

Nice, clean and quiet. Also the staff were friendly.

Nice location Nothing

House keepers very friendly and made sure I had enough towels love it

House keepers very friendly and made sure I had enough towels love it

Comforting and accommodating stay

Comforting and accommodating stay

Had an amazing stay here, felt like home

Had an amazing stay here, felt like home

Great size for family of 5. Very accommodating and clean.

Great size for family of 5. Very accommodating and clean.

Everything was nice and clean. Just had a little bit of ants in the bathroom.

Everything was nice and clean. Just had a little bit of ants in the bathroom.

Terrible cleaning service, I would have liked to get to my room and that it was clean and it was the opposite, apart from that there was no soap, shampoo, conditioner or toilet paper.

Terrible cleaning service, I would have liked to get to my room and that it was clean and it was the opposite, apart from that there was no soap, shampoo, conditioner or toilet paper.

Shower water pressure was poor. AC is situated so that it blows on a sleeping person.

Shower water pressure was poor. AC is situated so that it blows on a sleeping person.

There was a big problem with the TV. Both days maintenance had to come to the room to get the tv to work. The 1st evening was irrational b/c it was late, we wanted to watched the news, my daughter was alseep and I had to let the worker in the room. He had to unplug the tv etc. the next more the same issue. It not a very good menu system on the tv. Because the hotel had their personal setup and it should have been easy to turn that off to watch live tv.

There was a big problem with the TV. Both days maintenance had to come to the room to get the tv to work. The 1st evening was irrational b/c it was late, we wanted to watched the news, my daughter was alseep and I had to let the worker in the room. He had to unplug the tv etc. the next more the same issue. It not a very good menu system on the tv. Because the hotel had their personal setup and it should have been easy to turn that off to watch live tv.

Room was clean and staff was very helpful

Room was clean and staff was very helpful

Bath Shower head was very bad and no exhaust facility in bathroom at all. It is suffocating.

the best

the best

Nice stay and parking lot was not full so easy parking close by hotel. Downfall was there were not much options of restaurants near by. Had to drive out 20-40 minutes for Dennys.

Nice stay and parking lot was not full so easy parking close by hotel. Downfall was there were not much options of restaurants near by. Had to drive out 20-40 minutes for Dennys.

I like everything they offered. Thats why I keep coming back

I like everything they offered. Thats why I keep coming back

The Bedding was terrible, we found a few hair in Bed and Bathroom Tub, didnt feel like they have changed the sheets. There was Construction on site which was NOT mentioned on Expedia! The noise was next to dining area loud and constant during Breakfast. Inconvenient we would Not recommend this hotel for comfort there are others in the area wish we had selected another one for our 2 nights!!

The Bedding was terrible, we found a few hair in Bed and Bathroom Tub, didnt feel like they have changed the sheets. There was Construction on site which was NOT mentioned on Expedia! The noise was next to dining area loud and constant during Breakfast. Inconvenient we would Not recommend this hotel for comfort there are others in the area wish we had selected another one for our 2 nights!!

Service was great when we checked in, the lady at the front desk was really friendly and entertaining and very helpful with questions but on the other hand, the lady at the breakfast buffet was rude. We asked for hot chocolate for my brother who's 11 years old but we were denied twice by Jessy/Jessie from the breakfast buffet but when someone else asked for it, she gave them two. It's too early in the morning to be grumpy and be rude like that to paying guests especially when she's working at the breakfast buffet, not a very pleasant experience due to that but anything else is fine.

Service was great when we checked in, the lady at the front desk was really friendly and entertaining and very helpful with questions but on the other hand, the lady at the breakfast buffet was rude. We asked for hot chocolate for my brother who's 11 years old but we were denied twice by Jessy/Jessie from the breakfast buffet but when someone else asked for it, she gave them two. It's too early in the morning to be grumpy and be rude like that to paying guests especially when she's working at the breakfast buffet, not a very pleasant experience due to that but anything else is fine.

Cleanliness, fast responses

Cleanliness, fast responses

Room was spotless, the location was great and staff was friendly

Room was spotless, the location was great and staff was friendly

This place is seriously the best!!!!!!

This place is seriously the best!!!!!!

Pretty much the only thing I liked about the property was the convenience factor of being close to the concert venue I was attending a show at. I should have just stayed at a different Hilton property in the city. The room was small, which isn't a big deal. The reason I will not return to this Hilton property is mostly due to the staff. While it is was convenient to the location I was attending a concert I ultimately should have just gone to a different Hilton property in the City.

Room was clean.

Room was clean.

since we did the check in we had excellent customer service

since we did the check in we had excellent customer service

Spacious and clean room. Staffs are very nice too.

Spacious and clean room. Staffs are very nice too.

The room was spotless, the bed was very comfortable, the couch in the living room not so much. The seat cushions were collapsing so no support which made it very uncomfortable to sit on, so we had to sit at the kitchen table instead. Not something recommended for any length of time as the chairs were very hard plastic. The staff I interacted with were terrific. Breakfast was basic but adequate. All up, we enjoyed our stay and would come back if they can fix the couch situation.

The room was spotless, the bed was very comfortable, the couch in the living room not so much. The seat cushions were collapsing so no support which made it very uncomfortable to sit on, so we had to sit at the kitchen table instead. Not something recommended for any length of time as the chairs were very hard plastic. The staff I interacted with were terrific. Breakfast was basic but adequate. All up, we enjoyed our stay and would come back if they can fix the couch situation.

Room was comfortable

Room was comfortable

My stay was very pleasant

My stay was very pleasant

Clean room

Clean room

Convenient location to SFO airport. Suite style for the price was great with family. Will stay here again.

Convenient location to SFO airport. Suite style for the price was great with family. Will stay here again.

Kitchen was just what we needed. Beds were wonderful!! Entire site was always clean & tidy. Parking was easily accessible. Staff was friendly & helpful. Will stay again in future.

Kitchen was just what we needed. Beds were wonderful!! Entire site was always clean & tidy. Parking was easily accessible. Staff was friendly & helpful. Will stay again in future.

Clean and spacious room. Perfect for our family of 5.

Clean and spacious room. Perfect for our family of 5.

Clean room. Fri

Clean room. Fri

Clean room. Breakfast was ok. Friendly staff. Good location. We’ll book again in the future.

Clean room. Breakfast was ok. Friendly staff. Good location. We’ll book again in the future.

When we checked in we noticed our TV in the room was saying a different name, we went down to check with the front desk staff and she said no no its all good. Later i get a call from her saying she did book us in the wrong room but adjusted the pricing etc for my bill. Luckily we didn't have to move rooms...everything else was fine besides the fact that our bathroom lights didn't work at all and the room wasn't as clean as I'd like. Some weird orange stains on the lampshade made me question what else may have not been cleaned properly...

Clean and large room with kitchenette. Nice free breakfast. Friendly staff.

Clean and large room with kitchenette. Nice free breakfast. Friendly staff.

Great

Great

Great place to stay, clean, quiet, and the staff were friendly! When I checked in I was greeted by Annie, she was so sweet and friendly! She was so polite and friendly to everyone she interacted with. The breakfast was delicious!

Great place to stay, clean, quiet, and the staff were friendly! When I checked in I was greeted by Annie, she was so sweet and friendly! She was so polite and friendly to everyone she interacted with. The breakfast was delicious!

Breakfast hours could have been a little longer. Vent in bathroom made a constant loud noise and yet did not draw moist air out of bathroom

Breakfast hours could have been a little longer. Vent in bathroom made a constant loud noise and yet did not draw moist air out of bathroom

Once, clean, Monday’s breakfast crew were amazing

Once, clean, Monday’s breakfast crew were amazing

It's very nice and clean place

It's very nice and clean place

Breakfast very good and clean, quiet and relaxing

Breakfast very good and clean, quiet and relaxing

Great service

Great service

Everything was perfect except for the morning receptionist when we dropped off our luggage. She seemed very lazy and lacked customer care providing no assistance at all. She made us do everything ourselves, including pushing the luggage cart into the conference room for storage. I wouldn’t have minded helping if she had simply communicated politely instead of speaking to us in a rude manner.

Everything was perfect except for the morning receptionist when we dropped off our luggage. She seemed very lazy and lacked customer care providing no assistance at all. She made us do everything ourselves, including pushing the luggage cart into the conference room for storage. I wouldn’t have minded helping if she had simply communicated politely instead of speaking to us in a rude manner.

Staff could be nicer. Room smelled like something was rotten and moldy.

Staff could be nicer. Room smelled like something was rotten and moldy.

But was not expecting to pay $27.00 for parking. Other hotels accomodate veteran parking. The hostess didn't bother asking her peers if there was a veteran pricing or parking available.

Close to airport

Hotel mentioned that room gets cleaned every other day, however, we stayed 3 nights and we never got our room cleaned.

Quiet, nice facilities, great staff, comfortable. The staff were trying to figure out the breakfast area. Big line for breakfast, pushy other guests due to not organized in the breakfast area. Bfast was good but needs to be better organized.

The breakfast so busy you can’t even get anything. How can you expect to serve 50 diners with a single toaster…

Absolutely great location. Safe. Clean. Kid friendly. Room was large and super comfortable. We will be back

Stafg was super friendly and helpful

Very clean and nice. Convenient location.

Waited forever for early check in

The parking here is TERRIBLE. Added parking is needed for sure especially with events going on throughout the Bay Area. The front desk was super helpful allowing us to parking in a non-designated area, but imagine if they needed that spot for safety assistance. Other than that, staff is incredible.

Rooms were clean, and very nice and modern, mattresses can definitely use an update, breakfast was Mid, other Home 2 suites have better food quality/options, overall it was a good stay and would stay there again

Good service and clean..

Staying here is always a great experience. Great staff, environment, location

Great stay loved it I felt safe

Avoid at all cost if you want to stay at a hotel that values basic hygiene and cleaning standard. I stay at the single suite but when I about to get to sleep, I found the 'supposed to be clean' pillow as well as the bedsheet is full of strong body odor from someone else. I just checked in the hotel and not even stay on the bed for one second so it's apparently from someone stayed before. The hotel front desk refused to help me move to the new room while threatening me that I have to stay in the new room assigned otherwise they will have no place to stay at the night. At 1am? Really? Is that how you treat your customer when apparently your cleaning staff does not bother changing the sheet and pillow between customers? I have been staying in 3-4 star hotel for business trip but this is the worst experience I have ever had. The management should look into this and take action on the front desk who threatened me.

We were tired from traveling so early in the day and the front desk allowed us to check in early. Great breakfast, clean rooms and close to the airport. We would stay here again.

I have another hotel and was horrible , I get another booking in home 2 suite by hilton and everything change they were so nice , everything was clean nice no mess no sound rooms are big and clean , breakfast delicious very day have something different . I have a really good experience.

It was very spacious, clean and they offer breakfast! Staffs were very nice! Family friendly.

Great hotel

The room are clean, light and airy. They supply the guest with all the regular needs.

Surely will come back.

overall clean hotel and the rooms were spacious w

Parking situation. We called for parking arrangements they told us it was ok for truck and trailer and the last day they charged us for all the parking stalls our truck and trailers where parked in

Love it

It felt like home

Quick stay before flying out, clean hotel, good breakfast, close to airport

I like the breakfast. But the staff is not quite there!

Staff was accommodating and friendly. I would stay again.

The hotel felt clean and spacious. Our room was well laid out and had plenty of room for 5 adults. The beds were a bit hard but the room was very nice. We did not get housekeeping during our stay even though it was supposed to be every other night. Not an issue for us though. Breakfast was the expected foods but is not self serve. You will be served by an employee but it seemed to speed up the lines so you never waited and there was plenty of tables. All the staff was helpful and kind. I would stay there again for sure.

It was ok

This was the perfect place for us to stay for a quick trip to San Francisco!! The place was clean and comfortable, and we enjoyed the breakfast they offer. We will definitely be back.

On the other hand I was very displeased when we went up to our room and started getting settled for the night. I encountered a cockroach in the bathroom that needed up crawling into the ceiling vent. I called the front desk and notified them that instant. They came the next day to clean but I asked them to wait until we headed out to our planned adventure. A couple hours later while heading out I encounter yet another cockroach, which I killed and left it on the toilet paper on the floor for them to see!! I walked to the front desk and let them know about the 2nd cockroach that I killed and to please clean the room while we were out. They said they would, so we went on our way. We came back late and started getting showered and ready for bed. I noticed that the room had not been touched but the tissue with the cockroach had been picked up and tossed in the trash can. Then I was trying to shower and the shower head was just dangling from the wall mount. I had to shake out all of our luggage before leaving because I did not want to take a cockroach home!! What made my stay a little more tolerable was the breakfast staff. The woman tending to everyone was such a sweetheart!

Made us pay for parking and there was no available parking . Room flooded

Highly recommend, excellent place excellent staff

What i love most is the quiet location, refrigerator and microwave.

The property was very nice however the front desk clerk was horrible. She was rude and did not give us any details of our room. She was extremely bad in her customer service.

Great stay near airport

Would stay again

Rooms were well lit and clean. The carpet looked very clean. The lighting in the room was ample and bright. Lots of surface area for everyone to put belongings other than floor. Internet was working well too.breakfast was a bonus.

The breakfast was minimal…1 toaster for 30 people??? All in all very convenient

Everything is always smooth upon checking in.

Parking could be better

Very nice and family friendly place

We did not have time in the morning to stay for breakfast. The room was very clean and well-appointment. The front desk staff was a bit rude when informing us of additional fees for parking, but I imagine they get a lot of pushback on that.

Room was clean and breakfast was good. Wish we didn’t have to pay for parking.

Very convenient location to the airport. Quiet safe area. Fast check-in.

Great choice near the airport. Modern and clean, helpful staff

Very affordable, clean, comfortable, everything was great

Experience room Was clean and multicultural with kitchen essentials like plates cups and a good size fridge ! Room for is clean and spacious and price is reasonable! Breakfast menu was limited in selections. That’s the only thing I felt need improvements on.

Great stay and stay there most of the time

Loved this hotel! Modern, clean hotel. Lobby was spacious and so were the rooms. Had plenty of space to spread out. The free breakfast buffet was amazing. So many choices. The staff was friendly and helpful. I highly recommend this hotel and would stay here again.

We've stayed at this hotel many times. It's a staple for us to stay to drive into SF to save some money. It's a great size room we do the studio for my family of 5. The breakfast is always good and the property is always clean. Will definitely continue to stay there.

Will never stay in this place again. Very bad service. The TV in the room did not work. Talked to the front desk multiple times and they used multiple excuses to avoid solving problems. All staff seem not happy helping their guests.

Horrible

During my most recent stay, the front desk experience was unprofessional. The staff member I interacted with was unclear and inappropriate in the way she explained and requested information. Additionally, I was surprised by the $30-per-night parking fee, especially considering that I am a disabled guest. This charge felt excessive and was not clearly disclosed in advance in the app. The room itself also left much to be desired. It smelled strongly of marijuana, and both the bed and pillows were quite uncomfortable. While I will say the breakfast was decent, the overall experience fell short of expectations.

Safe area

Needs some remodeling

I stayed at several of their hotels due to a lot of reasons first one being cleanliness friendliness in the size of the room great for family

Check in was slow do to only one person at the desk same for check out. Once we got to our room we noticed the bathroom light didn’t work the TV wasn’t as well and AC cover was also broken and I didn’t want to be liable for that.. so I had to call the front desk so maintenance can fix everything first one guy came and said we might have to move rooms then another guy who seems to know what he was doing fixed everything and finally we could relax. The beds were terrible way to hard and the pillows were too soft no support woke up sore the next day. Guess if you had to I stay somewhere for the night it’s okay but couldn’t do more then one.

Quick stay before catching a flight. Nice hotel, good breakfast (bit busy to be honest), very expensive parking charges.

Swimming pool missong

It was pretty good. Kind staff

Limited parkig and have to paid for it.

Very clean and spacious

Everything is good

We had two 9 year old grandsons with us, so it was disappointing that the advertised play/game room was unavailable. Room was clean and comfortable - easily accommodated 5.

They owe me refund for early check in & made no effort after my initial contact to resolve my issue.

Friendly staff, great breakfast, comfy beds, easy parking. They do charge for parking even if its not gated. Only thing i didnt like was the shower head..water barely came out. Lisa was great as well, checking in if we needed anything. Would stay again.

Ya armed with kids and the room was very cozy!

The location is close to the airport, freeway, and close to cities nearby with great selections of restaurants. The room is spacious and clean.

Accommodations with breakfast included and a lot of options

The hotel was clean and comfortable for our family.. we used 2 rooms which accommodated all 10 of us. Easy access to rooms with an elevator.. I didn’t know about using the door key for turning on the lights, so learned something new.. breakfast was alright, it was very busy, but, that could be because of it being Saturday and a holiday weekend. Parking was limited, we had to park in an EV space with a gas vehicle .

Good hotel for family! Spacious and very clean! Would love to stay here again

The room we stayed in was not comfortable. The bed was too hard and not comfortable. The biggest concern was the black mold we discovered in the bathroom. It had been there for months. Black mood doesn’t form overnight. We discovered it the next morning. Had we known the day before we have asked for another room, or left the hotel. Management refused to compensate anything. Management never got back to us. People can get sick from black mold. They ended up having to close the room down apparently. There was no apology or anything.

Very nice! The breakfast was a great selection. Lots of areas to lounge. Safe feeling.

Hotel was fairly new and very clean.

Its' spacious.

Great place to stay super clean and comfortable

very nice hotel quiet nice location

Proximity to the airport and friendly staff. Property maintained in good hygienic condition.

Loved it! Location, room space, and FREE breakfast was on point. Thank you for being there! Only hiccup was arriving round 2-3am to be told my pre-paid room was declined after I had clearly checked in on the app between 3-4pm. Eventually the counter located my reservation which was not declined, but it was canceled due to time of arrival or what have you.

Nice accommodations, friendly and welcoming staff with a feee breakfast and close to public transportation to SF. A perfect spot for a weekend trip!

Breakfast was very good. My only complaint is a $75 per day deposit, very unnessecary and was not prepared for that, should give notice when you reserve room. If course I do not own or understand a

Breakfast buffet was more like waiting for the server to be available to put food on our plates at his convenience. Items were taken abruptly. One server to manage a hotels breakfast buffet. Hot items were not self serve. No service till 9am when we request something

I got charged a smoking fee but never smoked in the room . Beware they will scam you out of $250

The front desk

Great stay.

Awesome place perfect location

Cleanliness of the hotel and quiet neighborhood

Excellent overall.

Stay was wonderful felt like a home, except the breakfast eggs were overcooked and dry

Great place to stay with family.

It was amazing this is my second time here and very ready for the next time I stay here again

Luv the room features.

We had a one king bed bedroom suite and it was a shame that we only stayed a night. It was very comfortable, clean, and quiet. Of note: one of the two room key cards must be inserted into a card slot in the unit in order to access the lights. Breakfast food quality was average, but hot. Hotel lobby was spacious and accommodated all of the guests even during a holiday weekend. I utilized their fitness center and it was clean and well-ventilated. The equipment was in working condition with disinfecting wipes provided. Overall, it was a solid comfortable stay at Home2 Suites, and I would recommend this property to friends & family. I look forward to returning as the need may arise.

It’s a small hotel, not luxurious or flashy, but it’s perfect and functional. It covers all the basic needs for a long trip. Check-in was quick and easy. The room was perfect—clean and spacious. The only downside was a light under the microwave that couldn’t be turned off, which might be a bit annoying if you’re a light sleeper like me. Other than that, everything was great.

It had everything you need from a home! The room was very spacey, clean, and modernized. The only thing that can be improved is the shower pressure and additional charges. Other than that, I give it 4/5 stars.

Great stay. Clean, comfy, convenient

The property was nice with pullout sofas, a kitchenette, microwave and Fridge. The room itself was clean. We were traveling as a family for a 3 night stay. We requested our trash be taken out and fresh towels 3 times!! Stopping at the front counter asking in person twice! Nope didn't happen. The worst part was we were also out of toilet paper!!! We went without toilet paper!! No one could seem to bring us any!! Finally at 9 pm. Katie assisted us with extra towels and toilet paper. The laundry facilities were handy but visible mold in the front load washer. WE NEVER HAD OUR ROOM SERVICED FOR A 3 NIGHT STAY! I requested to Theresa to have the manager call me, as she conveniently wasn't available. She never called. I was very disappointed at the property. Could have been a nice stay. Its ridiculous to make me have to use all the Kleenex because I couldn't get toilet paper. The fact that they seemed bothered by my complaints. Katie at night seemed to be the ONLY professional working. I hate to leave a poor review, but it really dampered my vacation...I expected better from a Hilton property.

I enjoyed the stay and we'll stay again next time.

Perfect place

I need.pay for parking 27 per night over price

charge you parking this too bad