Baymont by Wyndham Smyrna

Tried to charge me an extra $30 to check in early, when the room was available.

Exceptional

I loved everything bout the hotel The pool wish the pool area can stay open later to guest that stay there that couldn't go when working. Breakfast be a little longer by 30 minutes

Exceptional

Nice large room that was very clean. Nice comfortable bed and staff was super!!!! Breakfast was ok and pool was enjoyable. Would definitely stay again. All was good wish there was a bit more offered for breakfast

Nice large room that was very clean. Nice comfortable bed and staff was super!!!! Breakfast was ok and pool was enjoyable. Would definitely stay again. All was good wish there was a bit more offered for breakfast

Yes Yes everything was Good

The only positive thing about our stay was the bed, which was comfortable. Everything else was poor and we would not stay there again or recommend it to anyone. The staff was difficult to understand, the coffee in the public kitchen area was like mud and the kitchen smelled horrible. There was a strong odor in the room that smelled like cigarettes and the hallway smelled like dope. There were only 2 conditioners in the bathroom instead of shampoo and conditioner and only one regular coffee. Overall, it appeared that there wasn't any concern for the comfort of their guests. The coffee in the public dining area should have been fresh and the garbage should have been emptied. The carpeting needs to be cleaned or replaced and guests should be advised not to smoke dope or be asked to leave when they do. Overall, it was disgusting. The control for the hot/cold water in the bathroom was backwards and it took awhile to get hot water. We travel a lot and this hotel ranks as one of the worse that we have ever stayed it.

Bad experience false advertising and lies about hours of pool... lies about amenities...and cleanliness Everything lazy staff

Bad experience false advertising and lies about hours of pool... lies about amenities...and cleanliness Everything lazy staff

Liked most everything, had a pool, two beds so my Dad and I could sleep alone! Comfortable sleeping and sitting! Not too far from where we went in Atlanta. Their breakfast bar was the best I’ve had in a long time Slight problem with flushing and stopping running, maintenance. My Dad didn’t like the hot water temperature, I didn’t have any problems myself. I didn’t get to use the pool. It was closed before I could on the first night and the next day Saturday I was with my son and I was thankful for that. I just wanted some pool time so I ended up being able to wade in the pool, because it closed too soon and didn’t open early enough Sunday. We were leaving too soon. I love swimming. . But really overall it was mostly all good.

Liked most everything, had a pool, two beds so my Dad and I could sleep alone! Comfortable sleeping and sitting! Not too far from where we went in Atlanta. Their breakfast bar was the best I’ve had in a long time Slight problem with flushing and stopping running, maintenance. My Dad didn’t like the hot water temperature, I didn’t have any problems myself. I didn’t get to use the pool. It was closed before I could on the first night and the next day Saturday I was with my son and I was thankful for that. I just wanted some pool time so I ended up being able to wade in the pool, because it closed too soon and didn’t open early enough Sunday. We were leaving too soon. I love swimming. . But really overall it was mostly all good.

Exceptional

Superb

Good

Located near a highway The room was in ver bad condition the toilet looked like it DEFINITELY needed to be replaced the paint was chipping off of the walls in my room I was only provided 2 towel and 2 wash clothes for my ENTIRE STAY I thought maybe breakfast that was advised that they would have would be better the next day but they're was only 3 muffins which were hard and cold coffee outside of stale cereal avaibale for customer to intake in... I would have expected for me to pay 140 a night I would have alot nicer room which that is not at all what I got

Located near a highway The room was in ver bad condition the toilet looked like it DEFINITELY needed to be replaced the paint was chipping off of the walls in my room I was only provided 2 towel and 2 wash clothes for my ENTIRE STAY I thought maybe breakfast that was advised that they would have would be better the next day but they're was only 3 muffins which were hard and cold coffee outside of stale cereal avaibale for customer to intake in... I would have expected for me to pay 140 a night I would have alot nicer room which that is not at all what I got

Exceptional

Overall stay was ok for the small time we stayed plus it was a last minute reservation only problem I had is the hotel floors smelt just like marijuana from walking into there checking in to I got inside of my room.

Wasn't very friendly at checked in. I booked one particular room, but it wasn't available.And she told me it was my fault because I used booking. hotel does not have a hot tub btw.

Wasn't very friendly at checked in. I booked one particular room, but it wasn't available.And she told me it was my fault because I used booking. hotel does not have a hot tub btw.

Nice location, overall decent place and will likely stay there again in the future.

very clean

Parking was easy, room was clean

Very poor

Everything Nothing

Everything Nothing

Good

I really enjoyed our stay. Everything was very nice and clean. Highly recommend.

Good

Everything is always very clean! Staff is always very pleasant. Highly recommend.

Everything is always very clean! Staff is always very pleasant. Highly recommend.

Very good

Exceptional

Very good

The staff was super polite and professional. The breakfast was a load off my shoulders as this was an unplanned stay!

The staff was super polite and professional. The breakfast was a load off my shoulders as this was an unplanned stay!

Nasty rooms bad smell and also doesn’t look like the pictures

Nasty rooms bad smell and also doesn’t look like the pictures

The room was in good condition and the staff was okay, The Pool was cold with no heat and so was my room. I booked directly with the hotel to get the Military Discount but when I got there to find out that they booked me through Expedia.com, with not Military Discount. When I am booking for vacation it is with Booking .Com and no other Agency

The room was in good condition and the staff was okay, The Pool was cold with no heat and so was my room. I booked directly with the hotel to get the Military Discount but when I got there to find out that they booked me through Expedia.com, with not Military Discount. When I am booking for vacation it is with Booking .Com and no other Agency

Pleasant

Yes

Yes

Nice and clean

Nice and clean

The rooms really nice and clean. Highly recommend

The rooms really nice and clean. Highly recommend

Smelled marijuana all during. My stay.

Smelled marijuana all during. My stay.

The only thing I like about the hotel was the location. The bed the smell and the staff thought my baby was a dog. I will never go there again.

The lobby was nice, nice location. It smelt like cigarette and marijuana smoke in the lobby and all on the floors of the hotel, it seems they only “clean” what’s visible to the naked eye, surprised my room didn’t have bed bugs, lumpy mattress

The price the breakfast

I booked this hotel for the pool but when we got there it was nothing how the picture looks, there was a film on top of the water that just didnt look right so we didnt get in the pool and the jacuzzi was not working. The rooms were nice and clean and the staff was polite. The continental breakfast was terrible, they had cereal, no milk, the waffle batter was thick it wouldnt come out the machine, i think the only good.thing was the coffee if you like it black. Oh and you have to buy your Ice from the ice machine $2.00 you can get change from the front desk...lol. All in all if you just need somewhere to stay for the night its aight!

I booked this hotel for the pool but when we got there it was nothing how the picture looks, there was a film on top of the water that just didnt look right so we didnt get in the pool and the jacuzzi was not working. The rooms were nice and clean and the staff was polite. The continental breakfast was terrible, they had cereal, no milk, the waffle batter was thick it wouldnt come out the machine, i think the only good.thing was the coffee if you like it black. Oh and you have to buy your Ice from the ice machine $2.00 you can get change from the front desk...lol. All in all if you just need somewhere to stay for the night its aight!

Room was great, staff member asked for a tip upon check in, thought that was weird. Other than that everything was great.

Room was great, staff member asked for a tip upon check in, thought that was weird. Other than that everything was great.

Breakfast was horrible. Would not stay here again.

Breakfast was horrible. Would not stay here again.

Rooms were just average. Only changed towels/sheets every three days. The breakfast bar was very much sub-par. Better than sleeping in your car!

Rooms were just average. Only changed towels/sheets every three days. The breakfast bar was very much sub-par. Better than sleeping in your car!

I loved how safe, quiet and comfortable it was My tv never worked and they seemed to not know how to fix the issue so I was unable to enjoy during my stay. It was annoying having to go grab another remote and that one not work also. One of the back doors didn’t close

I had a handicap room with a single bed that was very comfortable. It did not have a walking shower which I would have preferred. The breakfast left something to be desired. But the rooms were very clean in the staff was very good

I had a handicap room with a single bed that was very comfortable. It did not have a walking shower which I would have preferred. The breakfast left something to be desired. But the rooms were very clean in the staff was very good

The room was dirty, the toilet seat and hot tub were both damaged and one of the pillow sheets had blood on it

The room was dirty, the toilet seat and hot tub were both damaged and one of the pillow sheets had blood on it

How big the room was The amenities Comfortable bed Door to balcony was a struggle to open and close The toilet almost flooded multiple times Spiderwebs and spiders above ac Whirlpool wasn't functioning properly

This was the nastiest hotel I have ever stayed in. The security bolt on the door was broken in half and added no safety. The restroom was nasty and the room smelled. They also copied my credit card and DL. I had to lock my card the rest of our vacation. They made the outside and the web site look so much better than it was. I will NEVER stay at another Baymont again.

This was the nastiest hotel I have ever stayed in. The security bolt on the door was broken in half and added no safety. The restroom was nasty and the room smelled. They also copied my credit card and DL. I had to lock my card the rest of our vacation. They made the outside and the web site look so much better than it was. I will NEVER stay at another Baymont again.

Internet was good parking was ok

Internet was good parking was ok

Parking was easy, room is hot, and there is no hot tub like advertised.

Parking was easy, room is hot, and there is no hot tub like advertised.

Condom wrapper was found under the bed. Room sheets were not cleaned, only reason I settled is because I drove 6 hours and there were no available hotels around

Condom wrapper was found under the bed. Room sheets were not cleaned, only reason I settled is because I drove 6 hours and there were no available hotels around

It was ok very very skim breakfase

It was ok very very skim breakfase

The pool was clean, the room was decent The keys did not work, kept having to go to the front desk to unlock my door the whole time. Breakfast was the worst I’ve ever experienced! The pancake mix was coming out as milky water, when I told the front desk he came and shook the last little bit around and put it back. Muffins stale only 6 there. There was literally a corner of orange juice in the bottle and the milk was spoiled for the cereal. By far the worst breakfast!! The staff was just okay… nothing more nothing less.

We booked 3 nights and checked out after 1. The facility smelled weird. We had to hunt for working electrical outlets in our room. We could only find 2 that worked-- 1 was sparking. We asked for extra towels and were told we couldn't get any until the morning. The next day, we came back to the hotel and found that housekeeping had not touched our room! We were told we shoud have requested housekeeping if we wanted it. How were we to know that? We checked out then and there. We requested a refund for the 2 nights we didn't stay but were told we'd need to contact Expedia, which has been difficult. Also, the free breakfast looked like it consisted of 3 measley muffins.

We booked 3 nights and checked out after 1. The facility smelled weird. We had to hunt for working electrical outlets in our room. We could only find 2 that worked-- 1 was sparking. We asked for extra towels and were told we couldn't get any until the morning. The next day, we came back to the hotel and found that housekeeping had not touched our room! We were told we shoud have requested housekeeping if we wanted it. How were we to know that? We checked out then and there. We requested a refund for the 2 nights we didn't stay but were told we'd need to contact Expedia, which has been difficult. Also, the free breakfast looked like it consisted of 3 measley muffins.

The room was very nice. The bed was super comfortable. The hotel was clean and affordable. I recommend it highly.

The room was very nice. The bed was super comfortable. The hotel was clean and affordable. I recommend it highly.

Hotel has great potential but is in poor repair. Our room smelled of mildew. The toilet was not seated correctly and made loud noise when one sat on it. Indoor pool looked lovely in pictures on line. It was not heated and was a little cold even tho weather outside was hot. Will not stay here again.

Hotel has great potential but is in poor repair. Our room smelled of mildew. The toilet was not seated correctly and made loud noise when one sat on it. Indoor pool looked lovely in pictures on line. It was not heated and was a little cold even tho weather outside was hot. Will not stay here again.

There was a problem with the hotel getting payment from booking.com but it was the fault of the hotel. We had already paid in full. It took us over an hour to try to reach booking.com to ask why they hadn't paid the hotel only to find out they did and the hotel should have worked it out with them and not had us stand there for over an hour. The entire place smelled like Marijuana, stale cigarettes and mildew. The room was gross and the toilet was coming out of the wall. The worst thing though was the horrible smell. This place is for stoners and people who need a place to do drugs. NEVER AGAIN!!! Toilet coming out of the wall. Stale cigarettes and mildew smell. Marijuana smell also filled the air. The whole place including rooms stunk so bad we had headaches. Even the pillow cases were gross. I'd rather sleep in my car!

The room was dirty, the bed sheets were stained, the refrigerator was dirty, the air conditioning was very old and did not cool well.

The room was dirty, the bed sheets were stained, the refrigerator was dirty, the air conditioning was very old and did not cool well.

I did complain about the water not going out of sink and nothing was done.

I did complain about the water not going out of sink and nothing was done.

Pleasant

Smelled like weed, doors left open at night, no breakfast

The property was in a good location, and had an inviting decor inside and out. Breakfast needs help.

Overall good

Overall good

We checked in and our bathroom was dirty. The TV didn't work. The place had a bad smell. The carpets were dirty. They changed us to a different room. We had a king bed, but they moved us into a room with 2 full size beds. The breakfast was a joke. We will DEFINITELY not go back there.

We checked in and our bathroom was dirty. The TV didn't work. The place had a bad smell. The carpets were dirty. They changed us to a different room. We had a king bed, but they moved us into a room with 2 full size beds. The breakfast was a joke. We will DEFINITELY not go back there.

Arriving as scheduled the room was stifling bc the AC was not on. One small soap, no additional tp. Toilet was not secured to floor, falling hazard. Continental breakfast choices were few.

Arriving as scheduled the room was stifling bc the AC was not on. One small soap, no additional tp. Toilet was not secured to floor, falling hazard. Continental breakfast choices were few.

This “hotel” was terrible. Many things were very wrong with this establishment. To start off, there was no elevator for handicap access. The handle for our “ door knob” was completely broken and fell off multiple times. The bathroom door did not even fit the door frame and was a two inch gap that was very noticeable and the door would not close. The toilet and bath tub were filthy. The bath tub had hair along the wall. The towels were dirty. One towel that was in our room was dirty and had thick brown spots all over it. The tv and safe were broken. There were some outlets did not work and the main light did not work. There were also bugs flying around the room. The staff were also very rude and their customer service was horrible.

This “hotel” was terrible. Many things were very wrong with this establishment. To start off, there was no elevator for handicap access. The handle for our “ door knob” was completely broken and fell off multiple times. The bathroom door did not even fit the door frame and was a two inch gap that was very noticeable and the door would not close. The toilet and bath tub were filthy. The bath tub had hair along the wall. The towels were dirty. One towel that was in our room was dirty and had thick brown spots all over it. The tv and safe were broken. There were some outlets did not work and the main light did not work. There were also bugs flying around the room. The staff were also very rude and their customer service was horrible.

Half the outlets did’t work. Not enough towels. Damp. Noisy. Smelled like pot of awful cigars. Fitness room not available because manager had the only access and not on site. Remote malfunctions. Torn furniture. Stained towels. Faucet leaked.

Half the outlets did’t work. Not enough towels. Damp. Noisy. Smelled like pot of awful cigars. Fitness room not available because manager had the only access and not on site. Remote malfunctions. Torn furniture. Stained towels. Faucet leaked.

The ok owners had stayed a. Week went down and told them we was going to stay a

The ok owners had stayed a. Week went down and told them we was going to stay a

The service was nice, room was clean, pool area was great, and the cheapest place in the area.

The service was nice, room was clean, pool area was great, and the cheapest place in the area.

Mold in the bathroom. Stained sofa. Key card stopped working several times. Pool closed “for maintenance.” All around a dirty gross hotel.

Mold in the bathroom. Stained sofa. Key card stopped working several times. Pool closed “for maintenance.” All around a dirty gross hotel.

Staff were great, I really liked the beds. Many of the electrical outlets/USB ports don’t work. And the rooms don’t keep sound out great. Otherwise it was good. We were there for a week and only became more comfortable the longer we were there.

Staff were great, I really liked the beds. Many of the electrical outlets/USB ports don’t work. And the rooms don’t keep sound out great. Otherwise it was good. We were there for a week and only became more comfortable the longer we were there.

The bed was nasty, tv didn’t work

The bed was nasty, tv didn’t work

Too many smells for a person with allergies, unsafe area.

Too many smells for a person with allergies, unsafe area.

it smelled like mildew so bad it would knock your head off. got money stolen from me by a guest😡 everyday i had to go get a new key bc mine wouldn't work.

it smelled like mildew so bad it would knock your head off. got money stolen from me by a guest😡 everyday i had to go get a new key bc mine wouldn't work.

I didn't like that pool didn't stay open longer

Wish the pool stayed open longer

Everything,the bed was comfortable Wish the pool could have stayed open longer

The room was had wasn’t clean, the microwave had old food in it, and the floors wasn’t clean. The towels were very small and no one checked to see if we needed clean items. We had to take our own trash out. The indoor pool had cold water, it was too cold, the dogs barking all night, the highway smelling like weed. This wasn’t a good hotel

The room was had wasn’t clean, the microwave had old food in it, and the floors wasn’t clean. The towels were very small and no one checked to see if we needed clean items. We had to take our own trash out. The indoor pool had cold water, it was too cold, the dogs barking all night, the highway smelling like weed. This wasn’t a good hotel

The room was just ok, but it has a musty odor. Although it is supposed to be a smoke free motel, the aroma of cigarettes and pot was prevalent in the hallway on the ground floor (where my room was) not far from the lobby. 4 women in next room were loud with profanity laced outbursts in the room and hallway coming and going throughout the night into early morning hours with no consideration for other guests trying to rest. I do not recommend.

The room was just ok, but it has a musty odor. Although it is supposed to be a smoke free motel, the aroma of cigarettes and pot was prevalent in the hallway on the ground floor (where my room was) not far from the lobby. 4 women in next room were loud with profanity laced outbursts in the room and hallway coming and going throughout the night into early morning hours with no consideration for other guests trying to rest. I do not recommend.

It was a nice area. One homeless man stayed around our truck for several days which made me uncomfortable. Fast food nearby. Our room was very clean and well cared for. Friendly staff. Our key card had to be rekeyed 3 times for some reason but they were pleasant about doing it. Not a fan of paying for our ice at the machine. Pool bathroom was not very clean…but the pool was nice (only 4ft deep, good for kids), indoor, had towels and lounge chairs. Closed at 9.

It was a nice area. One homeless man stayed around our truck for several days which made me uncomfortable. Fast food nearby. Our room was very clean and well cared for. Friendly staff. Our key card had to be rekeyed 3 times for some reason but they were pleasant about doing it. Not a fan of paying for our ice at the machine. Pool bathroom was not very clean…but the pool was nice (only 4ft deep, good for kids), indoor, had towels and lounge chairs. Closed at 9.

Pool was not cleaned and 4 feet deep, hotel bed’s uncomfortable and bathroom shower smelled old.

Pool was not cleaned and 4 feet deep, hotel bed’s uncomfortable and bathroom shower smelled old.

Staff unfriendly, gave us wrong key to occupied rooms, exterior entry doors do not lock at night for safety, smelled like weed limited towels (2) breakfast was poor quality. Do not recommend!

Staff unfriendly, gave us wrong key to occupied rooms, exterior entry doors do not lock at night for safety, smelled like weed limited towels (2) breakfast was poor quality. Do not recommend!

it was peace full for me

it was peace full for me

The staff was nice and answered any questions we had.

The staff was nice and answered any questions we had.

Never enough towels for two people. Breakfast closes at 9, which is too early for me. Coffee machine in room didn't work.

Never enough towels for two people. Breakfast closes at 9, which is too early for me. Coffee machine in room didn't work.

Nice and quiet, but room smelled like smoke.

Nice and quiet, but room smelled like smoke.

The visit was normal until I went to pull out the sofa bed and found not one, not two, but three glass pipes. Went to the front desk and they were so nonchalant about it, that they originally refused to change rooms and just offered to "clean it up". This was unacceptable. Once I demanded a refund was when they finally offered another room. The occupants overhead were noisy all night long and made it impossible to sleep. The next morning, I went to walk my dog and discovered a homeless person sleeping behind the shed at the edge of the parking lot. This place is a drug den. The only reason anyone should stay here is to peacefully do and buy drugs. Zero stars!

The visit was normal until I went to pull out the sofa bed and found not one, not two, but three glass pipes. Went to the front desk and they were so nonchalant about it, that they originally refused to change rooms and just offered to "clean it up". This was unacceptable. Once I demanded a refund was when they finally offered another room. The occupants overhead were noisy all night long and made it impossible to sleep. The next morning, I went to walk my dog and discovered a homeless person sleeping behind the shed at the edge of the parking lot. This place is a drug den. The only reason anyone should stay here is to peacefully do and buy drugs. Zero stars!

Missing items in room

Missing items in room

Room was dusty and dirty. Carpet was stained. Toiletries were a joke and the toilet paper was the cheapest available. Towels were old and stained. Slow draining sink. No “do not disturb” signs in rooms. Our door keys stopped working an hour before checkout. This is an older property that appears to be being exploited by the current owners with little to no investment.

Room was dusty and dirty. Carpet was stained. Toiletries were a joke and the toilet paper was the cheapest available. Towels were old and stained. Slow draining sink. No “do not disturb” signs in rooms. Our door keys stopped working an hour before checkout. This is an older property that appears to be being exploited by the current owners with little to no investment.

The temperatures the week i stayed where in the 40s at night and in the 60s for a high for tgat week. The indoor pool was freezing because there said it should be warm enough outside this time of year so they had the pool heater turned off. It was supposed to be an indoor heated pool and the only reason that I chose this hotel.

The temperatures the week i stayed where in the 40s at night and in the 60s for a high for tgat week. The indoor pool was freezing because there said it should be warm enough outside this time of year so they had the pool heater turned off. It was supposed to be an indoor heated pool and the only reason that I chose this hotel.

I wish the pool would have been heated but it was very clean!

I wish the pool would have been heated but it was very clean!

Coffee maker in room was broken.

Coffee maker in room was broken.

The whole hotel was smelling weeds

The whole hotel was smelling weeds

Good compound

Good compound

If you want to get treated like you don’t matter to this hotel, then please stay here. You’ll look forward to arguing with the front staff & the room service. You want to go chasing (or being bounced around) the staff for things like towels, toilet paper, keys that actually work & be told to complain to the manager about the hotel providing room service ONLY every two days, then this is thee place for you to stay! Will not come back here as I shouldn’t have to be chasing staff for simple things are are supposed to be provided (and upon asking for them) by the hotel. I had to snap at the front desk staff in order for them to put in effort to get me toilet paper! Also, for a non-smoking hotel, this place was a full on smoking 1st & 2nd floor. welcome your sanity aboard!

If you want to get treated like you don’t matter to this hotel, then please stay here. You’ll look forward to arguing with the front staff & the room service. You want to go chasing (or being bounced around) the staff for things like towels, toilet paper, keys that actually work & be told to complain to the manager about the hotel providing room service ONLY every two days, then this is thee place for you to stay! Will not come back here as I shouldn’t have to be chasing staff for simple things are are supposed to be provided (and upon asking for them) by the hotel. I had to snap at the front desk staff in order for them to put in effort to get me toilet paper! Also, for a non-smoking hotel, this place was a full on smoking 1st & 2nd floor. welcome your sanity aboard!

The indoor pool isnt heated.

The indoor pool isnt heated.

Multiple outlets were not working for my computer and for charging my devices. Breakfast was scarce. Hardly anything to choose from. Bed was comfortable and that was the most important thing.

Multiple outlets were not working for my computer and for charging my devices. Breakfast was scarce. Hardly anything to choose from. Bed was comfortable and that was the most important thing.

Quite

Quite

Dirty room noisy neighbour bad sheet dirty

Dirty room noisy neighbour bad sheet dirty

The Hotel itself was nice. However, there were drug deals going on behind the hotel; noise from other rooms such as loud music and the staff did nothing. Smoking right outside our room and the AC was pulling the smoke smell into our room making it hard to breathe. There were cars pulling up all night, honking the horn and then leaving. You had to pay for ice and the pool had a film on it but they said we could use it as it was an indoor pool but that it wasn't heated. I don't think I will ever go back there and not sure I would stay in another Wyndham hotel. Holiday Inn Express for me.

The Hotel itself was nice. However, there were drug deals going on behind the hotel; noise from other rooms such as loud music and the staff did nothing. Smoking right outside our room and the AC was pulling the smoke smell into our room making it hard to breathe. There were cars pulling up all night, honking the horn and then leaving. You had to pay for ice and the pool had a film on it but they said we could use it as it was an indoor pool but that it wasn't heated. I don't think I will ever go back there and not sure I would stay in another Wyndham hotel. Holiday Inn Express for me.

It was great. The room was clean and it had a nice aroma. It place has a lot of parking. It was quiet enough. However, the air conditioning was a little noisy.

It was great. The room was clean and it had a nice aroma. It place has a lot of parking. It was quiet enough. However, the air conditioning was a little noisy.

Request refund!!

Request refund!!

This was my worst stay ever in my traveling years. The room smelled bad, there were holes in cushion pillow of couch. I asked for a luggage cart; they pointed not assist me pointed to where I can get one; my room was on second floor; so when asked where are the elevators; we were told there wasn’t any elevators dughhh luggage cart,2nd flr; no elevators? So that’s wen we were offered a 1flr accommodation. That’s were the holes in couch are. The broom smelled was so bad; it was sickening and bed was so uncomfortable; sticky feeling.. ughhh.The back door is always propped open( safety concern for patrons. I also notice that the owner replied to a 4 week old review( that the issues were a concern and here we are months later. New customer same concern and issue. I will stay at another Baymont anything if I have to lay on it.

This was my worst stay ever in my traveling years. The room smelled bad, there were holes in cushion pillow of couch. I asked for a luggage cart; they pointed not assist me pointed to where I can get one; my room was on second floor; so when asked where are the elevators; we were told there wasn’t any elevators dughhh luggage cart,2nd flr; no elevators? So that’s wen we were offered a 1flr accommodation. That’s were the holes in couch are. The broom smelled was so bad; it was sickening and bed was so uncomfortable; sticky feeling.. ughhh.The back door is always propped open( safety concern for patrons. I also notice that the owner replied to a 4 week old review( that the issues were a concern and here we are months later. New customer same concern and issue. I will stay at another Baymont anything if I have to lay on it.

It was a wonderful stay!

It was a wonderful stay!

Checked in and they asked for my service dogs ID . Which those things are fake . When u explained the law to the front desk ex she wavied the pet fee but had attitude . The window was sketchy and wouldn’t lock. There was patch work on the walls . I would say the only good thing was the bed it was comfortable. Would not stay here again . Also not to mention some rooms were smoking and the guest were chain smoking so much we could smell it in our room . The breakfast was also just waffles and yogurt and that was it .

Checked in and they asked for my service dogs ID . Which those things are fake . When u explained the law to the front desk ex she wavied the pet fee but had attitude . The window was sketchy and wouldn’t lock. There was patch work on the walls . I would say the only good thing was the bed it was comfortable. Would not stay here again . Also not to mention some rooms were smoking and the guest were chain smoking so much we could smell it in our room . The breakfast was also just waffles and yogurt and that was it .

I like the room. It was clean. The staff were helpful with me checking in and out. The area around the hotel was clean. Will come back again.

I like the room. It was clean. The staff were helpful with me checking in and out. The area around the hotel was clean. Will come back again.

Windows wouldn’t lock, staff was rude, checked in and let the lady know we were traveling with my service animals . They then asked me for her ID which anyone that owns a true service animals knows there isn’t an ID for the dog . I stayed at the Baymont in Orlando and it was so nice . The breakfast was great with many options this one was not great at all . I just feel like it shouldn’t have been as expensive

Windows wouldn’t lock, staff was rude, checked in and let the lady know we were traveling with my service animals . They then asked me for her ID which anyone that owns a true service animals knows there isn’t an ID for the dog . I stayed at the Baymont in Orlando and it was so nice . The breakfast was great with many options this one was not great at all . I just feel like it shouldn’t have been as expensive

4 minutes from where I was working. And a great location for food.

4 minutes from where I was working. And a great location for food.

Check in was fast and efficient

Check in was fast and efficient

Its a older hotel you get what you pay for. Room was clean. The alarm clock was blasting when ee walked in the room. The bed wasn't comfortable at all, in the middle of the bed was a dip in it. People outside in the back of the hotel loud and arguing. We didnt pay much we ended up leaving a few hours later and checked out

Its a older hotel you get what you pay for. Room was clean. The alarm clock was blasting when ee walked in the room. The bed wasn't comfortable at all, in the middle of the bed was a dip in it. People outside in the back of the hotel loud and arguing. We didnt pay much we ended up leaving a few hours later and checked out

When I arrived at the property, there were homeless people around and I immediately felt uneasy. While checking in, the front desk clerk was not very friendly and then said my room number OUT LOUD as a male guest walked by. (I am a single, female traveler). Inside the room, it smelled like cigarette smoke even tho it was a no smoking room. The room was fine overall. The final straw was when a MASSIVE cockroach crawled out from behind the tv on the wall and then disappeared somewhere. At that point I gathered my belongings and left, driving back to Charlotte through the night after the dinner I was in town for was over. Terrible.

When I arrived at the property, there were homeless people around and I immediately felt uneasy. While checking in, the front desk clerk was not very friendly and then said my room number OUT LOUD as a male guest walked by. (I am a single, female traveler). Inside the room, it smelled like cigarette smoke even tho it was a no smoking room. The room was fine overall. The final straw was when a MASSIVE cockroach crawled out from behind the tv on the wall and then disappeared somewhere. At that point I gathered my belongings and left, driving back to Charlotte through the night after the dinner I was in town for was over. Terrible.

Room smelled terrible, non smoking room did not smell that way, burns in the furniture. Would never stay there. So disgusted went home instead of dealing with the smell. The attendant stated she would notify owner and see about a refund. As of today havent seen it.

Room smelled terrible, non smoking room did not smell that way, burns in the furniture. Would never stay there. So disgusted went home instead of dealing with the smell. The attendant stated she would notify owner and see about a refund. As of today havent seen it.

This us a great Hotel to stay at The front desk clerk Fran was super kind checking me in also my room is great including WiFi and TV channels and also close to serveral places to eatalso maid service is super I recommend this hotel to everyone

This us a great Hotel to stay at The front desk clerk Fran was super kind checking me in also my room is great including WiFi and TV channels and also close to serveral places to eatalso maid service is super I recommend this hotel to everyone

I don't know if servicing the rooms every other day is industry standard or not, but the guess should be informed of that at check-in. The room I stayed in toilet backed up and was not taking care of until the next day. Very unsanitary. I was not offered another room.

I don't know if servicing the rooms every other day is industry standard or not, but the guess should be informed of that at check-in. The room I stayed in toilet backed up and was not taking care of until the next day. Very unsanitary. I was not offered another room.

Check in was super Fran checked me in and was super kind My room was nice TV was super and overall a great place to stay and would recommend to everyone to stay here Internet was great

Check in was super Fran checked me in and was super kind My room was nice TV was super and overall a great place to stay and would recommend to everyone to stay here Internet was great

The staff seemed less than willing to help when ever we requested help (extra pillows help with key card etc) Wyndham will most likely not be in our top five choices next time we need a place to stay.

The staff seemed less than willing to help when ever we requested help (extra pillows help with key card etc) Wyndham will most likely not be in our top five choices next time we need a place to stay.

All Good

All Good

Property was comfortable, free snacks fro breakfast and the staff was super friendly. The down side was that our room had a bad cigarette smell and our bedsheets had even burnt holes on them. We call for housekeeping the next day of staying and they told us they offer the service the 3rd day of staying there. We stayed 3 days/2 nights.

Property was comfortable, free snacks fro breakfast and the staff was super friendly. The down side was that our room had a bad cigarette smell and our bedsheets had even burnt holes on them. We call for housekeeping the next day of staying and they told us they offer the service the 3rd day of staying there. We stayed 3 days/2 nights.

Hotel smelled like skunk on the hallways, room smelled musty. Only given three towels for 4 people and front desk questioned it. When needing new towels was told by front desk to take dirty towels to housekeeping and they would exchange. Beds very uncomfortable- spring poking husband in the back. Breakfast was extremely limited and very haphazard. Husband pulled out moldy bread. Needs a major update of rooms and bathrooms. Very small rooms.

Hotel smelled like skunk on the hallways, room smelled musty. Only given three towels for 4 people and front desk questioned it. When needing new towels was told by front desk to take dirty towels to housekeeping and they would exchange. Beds very uncomfortable- spring poking husband in the back. Breakfast was extremely limited and very haphazard. Husband pulled out moldy bread. Needs a major update of rooms and bathrooms. Very small rooms.

It was nice

It was nice

Booked 2 rooms, had car issues and needed to cancel due to needing to stop at closest rental station. Was over 4 hours away, called to get a refund or partial refund due to just booking the room not even 15 mins prior and was told no due to cancellation policy. Which I completely understand but there should be some type of understanding when it comes to unknown situations happening with proof. So I wasted money on 2 rooms and still had to book another hotel and wait until the next morning to get a new rental.

Booked 2 rooms, had car issues and needed to cancel due to needing to stop at closest rental station. Was over 4 hours away, called to get a refund or partial refund due to just booking the room not even 15 mins prior and was told no due to cancellation policy. Which I completely understand but there should be some type of understanding when it comes to unknown situations happening with proof. So I wasted money on 2 rooms and still had to book another hotel and wait until the next morning to get a new rental.

Very, very bad breakfast

Very, very bad breakfast

I arrived early to Georgia due to a fast flight. The girl at the hotel told me If I wanted to check in 2 hours early she needed money in cash. I drove around and came back. When I arrived the lady there was nasty and rude. She stated her Wifi was down and she could not check me in. I paid through expedia, so I could not get a refund. She told me to stop asking question shut up and sit down. She stated, that i paid expedia and not them so they didn't have to treat me like a guest. I finally got my room and it smelt like pure mold. I asked to change rooms and they did. The next room was no better but it smelled less infested with mold. The room: Dirty, moldy, with dirty linens and towels and pubic hairs all over the place. The pool: It is an ice bath and it is dirty. I asked why didn't they have it heated and they stated that they could but it cost money and that the guest did not deserve it.That it was a lot of money to maintain. I told them then they should advertise as such on the website. Not show a fake picture of clean and pristine pool. They should not advertise as pool family friendly with breakfast included. Breakfast: Old cornflakes and dirty coffee. There was 4 old moldy tangerines. Gym: Non existent. Parking: Free Housekeeping: Came once in 4 days. Families: STAY AWAY!!!!! every family that was here was highly upset and stated this was the worst place every. Finally, this was a 1 s

I arrived early to Georgia due to a fast flight. The girl at the hotel told me If I wanted to check in 2 hours early she needed money in cash. I drove around and came back. When I arrived the lady there was nasty and rude. She stated her Wifi was down and she could not check me in. I paid through expedia, so I could not get a refund. She told me to stop asking question shut up and sit down. She stated, that i paid expedia and not them so they didn't have to treat me like a guest. I finally got my room and it smelt like pure mold. I asked to change rooms and they did. The next room was no better but it smelled less infested with mold. The room: Dirty, moldy, with dirty linens and towels and pubic hairs all over the place. The pool: It is an ice bath and it is dirty. I asked why didn't they have it heated and they stated that they could but it cost money and that the guest did not deserve it.That it was a lot of money to maintain. I told them then they should advertise as such on the website. Not show a fake picture of clean and pristine pool. They should not advertise as pool family friendly with breakfast included. Breakfast: Old cornflakes and dirty coffee. There was 4 old moldy tangerines. Gym: Non existent. Parking: Free Housekeeping: Came once in 4 days. Families: STAY AWAY!!!!! every family that was here was highly upset and stated this was the worst place every. Finally, this was a 1 s

I stayed at this specific location for a while due to personal reasons. The staff literally always had an attitude, don’t you dare have a complaint or ask for something because they will make it seem like you are in the wrong . The youngest female employee refused to even give a new cover for the room at one point because it wasn’t 11am. At another point the refrigerator started to smell awful even after I cleaned it myself and refused to fix the issue, instead Kim the manager insisted it was the clothes I had in my room. Which was very insulting seeing I kept the room clean myself ! I asked for new sheets and the older gentleman there told me no & after I went off he gave me new one but they had stains on them. Which was something that happened often. All in all my experience was unpleasant and I was treated poorly for a pregnant paying guest. The prices were the cheapest at the time but if I could have found somewhere for the same prices or less I would have left sooner because the staff are very rude.

I stayed at this specific location for a while due to personal reasons. The staff literally always had an attitude, don’t you dare have a complaint or ask for something because they will make it seem like you are in the wrong . The youngest female employee refused to even give a new cover for the room at one point because it wasn’t 11am. At another point the refrigerator started to smell awful even after I cleaned it myself and refused to fix the issue, instead Kim the manager insisted it was the clothes I had in my room. Which was very insulting seeing I kept the room clean myself ! I asked for new sheets and the older gentleman there told me no & after I went off he gave me new one but they had stains on them. Which was something that happened often. All in all my experience was unpleasant and I was treated poorly for a pregnant paying guest. The prices were the cheapest at the time but if I could have found somewhere for the same prices or less I would have left sooner because the staff are very rude.

The property is falling apart, room was not clean and the smell in the room of cigarettes was absolutely horrible.

The property is falling apart, room was not clean and the smell in the room of cigarettes was absolutely horrible.

The bed mattress had some kind of big hole on the left side of the bed looking at the bed for the foot board

The bed mattress had some kind of big hole on the left side of the bed looking at the bed for the foot board

It was filthy

It was filthy

Bathroom door was broken!

Bathroom door was broken!

I didn't like it wasn't more up to date

I didn't like it wasn't more up to date

Awesome

Awesome

Requested non-smoking room & was given smoking room. The room was so bad, we asked for another room, non-smoking. Still given a smoking room. Not sure why because hotel was nearly vacant. Several rooms adjoining ours were assigned after we checked in to very loud guest that we had to complain about. Night worker joined their party for a while instead of getting them to settle down. Room wasnt properly readjusted between our 1st & 2nd night stay. We left our towels on floor to indicate we wanted them changed out & that did not happen. We had to ask for fresh towels that should have already been changed out. Rooms are very outdated & the hotel needs lots of attention. Has indoor pool I wouldnt allow my dog to swim in. The surrounding area was much better than where the hotel is. Didnt feel very safe on the hotel grounds.

Requested non-smoking room & was given smoking room. The room was so bad, we asked for another room, non-smoking. Still given a smoking room. Not sure why because hotel was nearly vacant. Several rooms adjoining ours were assigned after we checked in to very loud guest that we had to complain about. Night worker joined their party for a while instead of getting them to settle down. Room wasnt properly readjusted between our 1st & 2nd night stay. We left our towels on floor to indicate we wanted them changed out & that did not happen. We had to ask for fresh towels that should have already been changed out. Rooms are very outdated & the hotel needs lots of attention. Has indoor pool I wouldnt allow my dog to swim in. The surrounding area was much better than where the hotel is. Didnt feel very safe on the hotel grounds.

Nice comfortable

Nice comfortable

Yes I enjoyed my stay!!!

Yes I enjoyed my stay!!!

Great hotel

Towels were clean but had stains

Cockroach’s in the bathroom, room keys did not work. Bad customer service.

Great customer service 👏 👌 👍

The first 2 rooms they tried to give us had people actually in the rooms when I used the key to get in and I opened the doors with people in the rooms. Finally the third room was open, the bedding had stains and no batteries in the tv remote! Awful service will never stay here again!!

I will never stay at thia place again. I am in a wheelchair and they refused to give us a handicapped room. We were expecting a heated pool however the pool was not heated at all. Finally, we asked that our room be cleaned on the second day and was told that rooms were only cleaned on the third day.

The night staff was awesome

Lily customer service absolutely wonderful personality her and the Manager always are nice and friendly when l come. Thanks Lilly 🙂👍

Nice

Went down @ 7:30am for included breakfast. NO coffee. Total amount of food, 1 yogurt, 3 muffins & waffle mix machine that was filthy. Also, a female (maybe owner or manager) and a male employee got into a loud argument @ front desk that carried over into the breakfast room.

My stay was undelighful . Roaches roaming around the fridge and microwave. They said that it was a non smoking room, but it reeked of smoke so bad…tried to talk to the front seat but they had an attitude and wouldn’t return my money…nothing was clean in that room.

Terrible

I didn’t like this hotel that all

Beautiful pool for kids! I’m a little picky about cleanliness and the bathroom smelled like piss when I first arrived. I did not feel comfortable taking a shower while there for 2 days. Staff was wonderful and kind. Great breakfast!

Run down, peeling paint, dripping faucet,

Always nice staff and Always have been great stay, been going here for years nice area 👍 👌

The front desk staff when we checked in seemed like they were bothered by us being there. Despite the facility being nonsmoking everything smelled like cigarettes.

We checked in, and in less than 15 minutes we realized this was no place we could lay our heads in peace. The place wreaked of cigarette smoke, and weed. When confronting the front desk, not only was “Ronald” completely unprofessional, but he was straight up the rudest person I’ve ever had to deal with in customer service. Absolutely inappropriate, and the worst experience I’ve ever had with a hotel. After getting the police involved, we were told they’ve had several issues with “Ronald”. The other receptionist was kind and even chimed in to say he was being unruly offering us advice. His behavior was completely uncalled for. I cannot imagine this place ever being someplace I’d want to stay. After driving 2.5 hours back home, I had to shower the stench of being in there for just a short time. So if you smoke cigarettes and or weed and don’t mind, don’t mind smelling like a bar, and don’t mind dealing with the rudest employee on the planet, this place is for you. Otherwise, take my advice and find someplace else to stay.

Relaxing

Wish the hotel would have been on South Cobb Drive; a little difficult to find.

Laid back quite and convenient