Days Inn by Wyndham Shenandoah

Linens had human hair, wifi was very poor. Breakfast was not good. But the staff were very helpful. Parking was enough and of course they had a swimming pool, but didn't use it.

The Mattress Was Badly Sunken, The Mirror Was Dirty, The Bathtub Did Not Drain, The Walls & Carpet Were Dirty.

Good for price pool ac restaurants

Kind front desk. AM Shift

Everything Nothing

the bed was okay but the sheets had shit on them there was MOLD EVERYWHERE

Good

The room curtains were torn, the sheets and pillows were stained, the door and walls had hole in them, booked for 5 days and when I asked for a refund because I decided not to stay there, they declined to give me my refund

It’s in a private location Staff rude new management sucks

I left after the first night of my three night stay. The hotel had cockroaches. The sheets had stains. The room had a very strong chemical odor.

Friendly reception staff. I left after the first night of my three night stay. The hotel had cockroaches. The sheets had stains. The room had a very strong chemical odor.

Passable

Exceptional

Bad

Location was good. Everything else was poor. Roaches, filthy and run-down. Staff was rude.

Its a little old but room was clean an bed was comforable.

Superb

No towels dirty tub no hot water for 2 days

We were not able to access as no one ever came to the door to allow us into the room, can not get a refund.

The A/C didn't work properly. There was no hot water. On a king bed there were 2 square throw pillows. There was 1 set of towels. When asked for a refund they stated it was up to the manager during the week but she doesn’t really do refunds.

Exceptional

Good

I won’t be back again had wait a long period of time at night to check in nobody was in office… didn’t bother to ask how my stay was and breakfast was only a bagel

Mostly the staff- not mgt. is pretty great. Management needs 2b prayed 4 they are being oppressed by darkness clearly. The attitude w/ which mgt. speaks, communicates. We need 2 pray 4 'em, patiently. God bless 'em. Plz help in Jesus mighty name. Amen TY!

Location Room key card didn’t work. Staff checked and said oh well, if you leave you come come to the front desk and we will come and use our key. Such lazy bs.

Need better pillows. The outlets sucked.

Bad Smells

Bad Smells

Everything, it was disgusting. Poorly kept and very rude staff, except the general manager. She was very nice.

Exceptional

Nothing

It is your typical low level motel that’s cheaper than the rest. Bed was comfortable and didn’t see any bugs so that’s a good thing. Wish they would get rid of the carpet with new flooring. Carpet in any motel is gross.

Horrible. They go in your room with your request,

A/C didn't work properly it was 2 am before it finally started getting cool

Location A/C didn't work properly it was 2 am before it finally started getting cool

Zero ———— Everything ————

Clean room

The blackout curtains had holes, and I had to cover them with tape just to have privacy. The hair dryer didn’t work, and the bathroom door was severely damaged. The floor felt like it had been cleaned with a lot of soap but never rinsed, making it slippery. I informed the front desk on Saturday morning and asked for someone to clean the floor while I was out all day, but when I returned, nothing had been done. There is no wake‑up call service, and the continental breakfast was extremely limited — just coffee and bagels. On the positive side, the location is convenient, close to restaurants and gas stations. However, being near the freeway means the noise is very loud. The staff was friendly and polite, which I appreciated. Overall, this place works if you only need a quick shower and a bed for a night, but I would not recommend it for a multi‑day stay or for families.

The room was nasty. Holes in the bathtub, nasty greasy stains on the couch and bed. DID NOT STAY IT WAS IN DEPLORABLE CONDITION. HAVE PICTURES TO BACK IT UP. CANCELLED THE STAY ON THE SAME DAY AS CHECK IN AFTER SEEING THE ROOM

Bad

the place was filthy, had to change rooms three times due to bugs and bed bugs painfully obvious, when I did finally just settle we did not get under the covers out of fear of the bed bug issue it was filthy

the place was filthy, had to change rooms three times due to bugs and bed bugs painfully obvious, when I did finally just settle we did not get under the covers out of fear of the bed bug issue it was filthy

Location Room key card didn’t work. Staff checked and said oh well, if you leave you come come to the front desk and we will come and use our key. Such lazy bs.

Bad place to stay in

No breakfast, room dirty, bathroom lightsnot working

They refused an extra hour late checkout. Only one washcloth, 1 towel. Zero cups, glasses. Toilet seat was barely off the floor! Bed comfortable. Didnt see roaches or bedbugs. Rug looked dirty. Parking ok. I didnt re at the free carb laden breakfast. Convenient location. Price too high. Shouldve been 30-40 for the quality.

Dirty no remote no blanket no phone and broken bed

Need a refund . This is the worst of all

Convenient Plain

Convenient Plain

Room had not been cleaned, no breakfast except hot water with pre-packaged oatmeal. Would not stay here again

Parking was cool and ac was cool

? Worst Hotel Stay Ever – Do NOT Recommend • The hotel was extremely dirty. There were insects everywhere — in the room

Old everything. No tv remote. Smelled like strong cleaner in room.

Close to highway but noisy! Old and ill kept

Close to highway but noisy! Old and ill kept

Poor

.. never again. We will not come close to her place

Zero ——— Everything ——-

Nothing good about this properly except the location. Everything from staff to the room!

The facility is in need of a total remodel. Nothing worked. On arrival the A/C was broken in the lobby. The ice machine didn't work. The lamps in the room didn't work. No towels, cups or coffee in the room. The bedding or lack of was a joke. Breakfast was literally 9 stale bagels and cold coffee.

Horrible experience. Worst customer service.

It's was cool I would stay again

This property is full of bed bugs and the manager deny it, I had to go to the doctor for medication for bed bugs bites

Parking was good, no lock on door, no curtain to cover window so it was wide open...won't stay here again

There was no towels, the fold out couch had blood stains , human bodily fluids all over it with no linens, the air conditioner did not work and it kept cycling back on the heat.Even if I had it turned off, stayed over 90° all night.The door locked in operable properly was not disabled.Accessible.It was a horrible , horrible experience that I want my money back on completely

Not really

Not really

We waited in hotel about 4hours to checked in, because Expedia payment problem.

We waited in hotel about 4hours to checked in, because Expedia payment problem.

The front staff was very rude and then once I got to my room I noticed I didn't have an ashtray or a remote I called down to the office I was told the maintenance man would be right up with the things I waited 30 minutes I called back and was told the maintenance man left and that they were ordering your notes and she didn't know where the ashtrays were after that I tried to turn down the AC in the AC would not turn down lower than 75°. I would not recommend this place at all

Staff are amazing so accommodating and down to earth made sure I was comfortable and even got the room I stayed in last time with handicapped access

Staff are amazing so accommodating and down to earth made sure I was comfortable and even got the room I stayed in last time with handicapped access

I guess you get what you pay for.. upon arrival cops were there the next room building over for disturbance. Rooms were clean bed was comfortable but no blanket only but a sheet and what look like thin shower curtain lol. Then i walked in the rr to only see 1 towel lol. We booked 2 rooms and both rooms had 1 towel and 1 hand drying oh i usually try to book with free breakfast to save a little bit of money.. well free breakfast was only a bagel and coffee. They have no ice machines. Oh Sunday morning my daughter text me a video.. BED BUGS.. if 1 room has bed bugs I'm pretty sure every room has them..

I guess you get what you pay for.. upon arrival cops were there the next room building over for disturbance. Rooms were clean bed was comfortable but no blanket only but a sheet and what look like thin shower curtain lol. Then i walked in the rr to only see 1 towel lol. We booked 2 rooms and both rooms had 1 towel and 1 hand drying oh i usually try to book with free breakfast to save a little bit of money.. well free breakfast was only a bagel and coffee. They have no ice machines. Oh Sunday morning my daughter text me a video.. BED BUGS.. if 1 room has bed bugs I'm pretty sure every room has them..

The room was not what I reserved. Wasn’t even the same as the pictures Still very dirty. Stained beds…. Ac didn’t work. Wrong bed situation. No biggy…. But when I addressed the ac not working I was told they had to make sure it wasn’t before they could switch my room….not to mention my key card not working the WHOLE time of my stay…. Which is major inconvenience since we’d been driving all day the first day and in the heat all day the second….. if you have to stay here I bid you good luck.

The room was not what I reserved. Wasn’t even the same as the pictures Still very dirty. Stained beds…. Ac didn’t work. Wrong bed situation. No biggy…. But when I addressed the ac not working I was told they had to make sure it wasn’t before they could switch my room….not to mention my key card not working the WHOLE time of my stay…. Which is major inconvenience since we’d been driving all day the first day and in the heat all day the second….. if you have to stay here I bid you good luck.

Nothing It was awful. Smelled horrible, doors were broken, rooms were dirty, and jacuzzi tub was broke. Manager would not speak to us as all.

Bad smell inside and outside of the hotel. Room old and musty.

Bad smell inside and outside of the hotel. Room old and musty.

The key card didn't work so we had no key card to get in our room . The BED BUG was bad . And our shower broke . We will never stay there again

The room was all right besides for the fact that my smart TV was a non-functional and unfortunately because there's no one on staff past 11:00 p.m. I could not fix the issue with the front desk which was a shame because I missed out on a very important conference call which is the reason why I booked the room to begin with I have a client in Japan that is very hard of hearing and it makes it hard for him to see so I typically use a Smart TV so we can share a screen when I do a presentation

The room was all right besides for the fact that my smart TV was a non-functional and unfortunately because there's no one on staff past 11:00 p.m. I could not fix the issue with the front desk which was a shame because I missed out on a very important conference call which is the reason why I booked the room to begin with I have a client in Japan that is very hard of hearing and it makes it hard for him to see so I typically use a Smart TV so we can share a screen when I do a presentation

Staff

Staff

-The Room was badly out dated, only one bath towel. - all of the lights were broken but two. Had a old smell.

-The Room was badly out dated, only one bath towel. - all of the lights were broken but two. Had a old smell.

This is most horrible experience. No room assigned since Days Inn help dask told us virtual card is declined due to Expedia. We called Expedia many times for over 3 hours and problem could not be solved by Expedia. We have to find another place to stay.

This is most horrible experience. No room assigned since Days Inn help dask told us virtual card is declined due to Expedia. We called Expedia many times for over 3 hours and problem could not be solved by Expedia. We have to find another place to stay.

Breakfasts old bagels it waj just nasty

Breakfasts old bagels it waj just nasty

Room reeked of cigarrete smoke and mildew. Everything was stained yellow and grimy.

Room reeked of cigarrete smoke and mildew. Everything was stained yellow and grimy.

Left two days early, ac never worked changed room that sc never got below 78 so I checked out. Ice machine broke , place was run down , little bugs in the sink , my fault for thinking a hotel in Houston u set 60 a night wound be decent . Will not return and would not recommend to anyone

Left two days early, ac never worked changed room that sc never got below 78 so I checked out. Ice machine broke , place was run down , little bugs in the sink , my fault for thinking a hotel in Houston u set 60 a night wound be decent . Will not return and would not recommend to anyone

STAFF

STAFF

The hotel charge me separately

The hotel charge me separately

They never cleaned during the 15 days we were here.

They never cleaned during the 15 days we were here.

Better breakfast selection.

The manager was very nice

In short, this was by far the worst hotel I have ever stayed in, and I would strongly advise others to avoid it.

In short, this was by far the worst hotel I have ever stayed in, and I would strongly advise others to avoid it.

Everything

This "hotel" room was absolutely disgusting. The stale smoke and muggy air was the first red flag. Walking into the room, there were dark stains all over the carpet and white stains on the couch. The refrigerator appeared to work (at first).. however, had yellow scum/crust covering the bottom shelf. (By morning, the fridge was warm and not working.) Upon a walk around, the bathroom tub was rusted and chipped. If you dare to use the shower-- shower shoes would be definitely be NEEDED. There was a dead cockroach smeared on the wall (this was the first roach siting.) After brushing my teeth, I turned around to spot the second roach (LIVE) crawling on the bathroom floor. The TV was left on inside the room and there was no way to turn it off manually-- there was also no remote control. I had to call the front desk (from my cell, bc the room phone didn't work. At all-- no dial tone/power) to see if they had a spare remote; they didn't. They apologized and asked me to turn it off manually. I let them know that wasn't a possibility bc this tv had no buttons.... They then told me to unplug it. I couldn't unplug the tv bc the plug was behind the dresser & I couldn't move it (too heavy). I asked if someone could assist with this bc I wanted to go to sleep- without the tv on. Front desk staff came, moved the furniture to access the plug and unplugged it for me. After attempting to get 'settled' I spotted the THIRD roach (alive), crawling on the carpet near the bed. Review continued...1/2

This "hotel" room was absolutely disgusting. The stale smoke and muggy air was the first red flag. Walking into the room, there were dark stains all over the carpet and white stains on the couch. The refrigerator appeared to work (at first).. however, had yellow scum/crust covering the bottom shelf. (By morning, the fridge was warm and not working.) Upon a walk around, the bathroom tub was rusted and chipped. If you dare to use the shower-- shower shoes would be definitely be NEEDED. There was a dead cockroach smeared on the wall (this was the first roach siting.) After brushing my teeth, I turned around to spot the second roach (LIVE) crawling on the bathroom floor. The TV was left on inside the room and there was no way to turn it off manually-- there was also no remote control. I had to call the front desk (from my cell, bc the room phone didn't work. At all-- no dial tone/power) to see if they had a spare remote; they didn't. They apologized and asked me to turn it off manually. I let them know that wasn't a possibility bc this tv had no buttons.... They then told me to unplug it. I couldn't unplug the tv bc the plug was behind the dresser & I couldn't move it (too heavy). I asked if someone could assist with this bc I wanted to go to sleep- without the tv on. Front desk staff came, moved the furniture to access the plug and unplugged it for me. After attempting to get 'settled' I spotted the THIRD roach (alive), crawling on the carpet near the bed. Review continued...1/2

Plain

Plain

Plain and dull room. TV not working and bad wi-fi.

Plain and dull room. TV not working and bad wi-fi.

First room that was offered a/c unit didn’t work tv also didn’t work and when we were relocated to another room they assigned my room to someone else and they kept trying to open my door and didn’t stop until I called the front desk and they said they forgot to mark it occupied

First room that was offered a/c unit didn’t work tv also didn’t work and when we were relocated to another room they assigned my room to someone else and they kept trying to open my door and didn’t stop until I called the front desk and they said they forgot to mark it occupied

Staff was nice but every time I stay there its a problem opening doors with the card

Staff was nice but every time I stay there its a problem opening doors with the card

and didn’t stay the second night forfeit the second night reservation staffs refused to give me another room which would have probably been just as bad anyway have photos to post but don’t see a option for photos No words alone can describe it

and didn’t stay the second night forfeit the second night reservation staffs refused to give me another room which would have probably been just as bad anyway have photos to post but don’t see a option for photos No words alone can describe it

Excellent service thank you

Excellent service thank you

They will steal your items and make up lies when confronted staff is a joke

They will steal your items and make up lies when confronted staff is a joke

Extremely disappointing. Our room key didn’t work so we had to go to the front desk everytime we needed to enter our room. At the time there weren’t any other rooms available. We should have been told about the situation with the door before we checked in. The next day we got another room with a working door. There was mold in the bathroom and cockroaches in the room. The staff was very nice and professional.

Extremely disappointing. Our room key didn’t work so we had to go to the front desk everytime we needed to enter our room. At the time there weren’t any other rooms available. We should have been told about the situation with the door before we checked in. The next day we got another room with a working door. There was mold in the bathroom and cockroaches in the room. The staff was very nice and professional.

There was no real breakfast. That's false advertising. Under the name of breakfast, they just kept 4-5 stale bagels and very diluted coffee. The rooms were smelly, and the carpets were extremely dirty, as if they had never been vacuumed. The bathroom was filthy, and the door was broken. They also did not provide a key for the room. You have to go to the front desk to ask them to open it every time you go out. Worst and dirtiest hotel I have ever stayed in.

There was no real breakfast. That's false advertising. Under the name of breakfast, they just kept 4-5 stale bagels and very diluted coffee. The rooms were smelly, and the carpets were extremely dirty, as if they had never been vacuumed. The bathroom was filthy, and the door was broken. They also did not provide a key for the room. You have to go to the front desk to ask them to open it every time you go out. Worst and dirtiest hotel I have ever stayed in.

Gd

Gd

Gd

Gd

The room is horrible, it's uninhabitable, and when you want to open your door it doesn't work; the staff have to go and open it for you. We turned on the heat because it was cold and smelled really bad, and then the fire alarm started going off. Among many other things, I took a photo, but it won't let me leave my complaints in the hotel reviews. I don't recommend it; it's the worst hotel I've ever booked 😡

The room is horrible, it's uninhabitable, and when you want to open your door it doesn't work; the staff have to go and open it for you. We turned on the heat because it was cold and smelled really bad, and then the fire alarm started going off. Among many other things, I took a photo, but it won't let me leave my complaints in the hotel reviews. I don't recommend it; it's the worst hotel I've ever booked 😡

Not a good experience, from keys not working to not feeling safe.

Not a good experience, from keys not working to not feeling safe.

Staff is always nice. 3rd time staying here simply because of the price and location. Won’t be back. Always a bug or two in there. This time I lifted the blanket up and there was hair and other signs of the sheets not being changed. Shower drain was broken, lots of random loud noises from other guests.

Staff is always nice. 3rd time staying here simply because of the price and location. Won’t be back. Always a bug or two in there. This time I lifted the blanket up and there was hair and other signs of the sheets not being changed. Shower drain was broken, lots of random loud noises from other guests.

But the other 2 very nice and very helpful in making sure everything is good with our stay as for the breakfast it's not really a breakfast there is only bagels,butter,and jelly which is very disappointing because the pictures advertised a full breakfast not just a quick snack for in the morning

But the other 2 very nice and very helpful in making sure everything is good with our stay as for the breakfast it's not really a breakfast there is only bagels,butter,and jelly which is very disappointing because the pictures advertised a full breakfast not just a quick snack for in the morning

Very clean room, and friendly staff.

Very clean room, and friendly staff.

Room need more cleaning

Room need more cleaning

Neighbor was smoking in no smoking room could smell the cigarette smoking in our room God on Saturday morning to see if I can get my money back for Saturday night. Stay told I had to speak to the manager Monday, which wouldn’t make sense cause then I was already spending more time than I wanted to. No coffee pot no coffee no ice conveniently located around our room. Breakfast was a joke bagels that’s not breakfast. Diabetics can have bread stupid stupid stupid very disappointed. Wyndham needs to pick it up. Been a member for a long time. Probably one of the worst days I’ve had we’ll think about a Wyndham next time

Neighbor was smoking in no smoking room could smell the cigarette smoking in our room God on Saturday morning to see if I can get my money back for Saturday night. Stay told I had to speak to the manager Monday, which wouldn’t make sense cause then I was already spending more time than I wanted to. No coffee pot no coffee no ice conveniently located around our room. Breakfast was a joke bagels that’s not breakfast. Diabetics can have bread stupid stupid stupid very disappointed. Wyndham needs to pick it up. Been a member for a long time. Probably one of the worst days I’ve had we’ll think about a Wyndham next time

Yes

Yes

Courteous staff, clean room

Courteous staff, clean room

It was clean and nice

It was clean and nice

Got a police show in the middle of the night and was told we damaged property that was definitely damaged prior. Do not recommend this place if you have kiddos.

Got a police show in the middle of the night and was told we damaged property that was definitely damaged prior. Do not recommend this place if you have kiddos.

Room was spotless

Room was spotless

Checked in. Went to the room. The doors weren’t working so I had to have them manually unlock the door. Bed and tub was super dirty. Like pee stain dirty. It was horrible.

Checked in. Went to the room. The doors weren’t working so I had to have them manually unlock the door. Bed and tub was super dirty. Like pee stain dirty. It was horrible.

Beds making to much noise

Beds making to much noise

Worst motel experience ever. Check in went fine and the clerk was friendly and courteous but the room was horrible. A/c worked intermittently, bed just had a sheet and a thin bed cover so thanks to the a/c I kept going from cold to sweating. No shower curtain. But the worst part is they have a german roach infestation. I've never experienced that in any hotel or motel before. I had to get up a couple times during the night to go to the bathroom and when I turned on the light I was having to avoind stepping on them with my bare feet. Stay away! You have been warned.

Worst motel experience ever. Check in went fine and the clerk was friendly and courteous but the room was horrible. A/c worked intermittently, bed just had a sheet and a thin bed cover so thanks to the a/c I kept going from cold to sweating. No shower curtain. But the worst part is they have a german roach infestation. I've never experienced that in any hotel or motel before. I had to get up a couple times during the night to go to the bathroom and when I turned on the light I was having to avoind stepping on them with my bare feet. Stay away! You have been warned.

Good

Good

Good place

Good place

The staff were all very friendly and helpful! The facility needs some deep cleaning-- carpets are stained ad dingy looking, but everything was clean. Unfortunately there are no good places to "walk" to. There are close by restaurants with good food and UBER was quick to pick up Overall a great stay for the price

The staff were all very friendly and helpful! The facility needs some deep cleaning-- carpets are stained ad dingy looking, but everything was clean. Unfortunately there are no good places to "walk" to. There are close by restaurants with good food and UBER was quick to pick up Overall a great stay for the price

Room had a musky smell, dirty carpet with stains. Out dated tub that had bad rust stains, tub was painted and peeling paint. Customers complaining of bed bugs wanting refunds. Key cards not working, every time I needed in my room the receptionist had to let me in my room. Advise not to waste your money on this place.

Room had a musky smell, dirty carpet with stains. Out dated tub that had bad rust stains, tub was painted and peeling paint. Customers complaining of bed bugs wanting refunds. Key cards not working, every time I needed in my room the receptionist had to let me in my room. Advise not to waste your money on this place.

On the hotel.com website the place look really nice but when we arrive, the place look horrible and there is some people outside look like they’re either homeless or they drugs. It was not a safe place to stay, but we had to because it was late when we got there almost to 11 PM and we have to go to our meeting at 11:30 AM so we have to stay

On the hotel.com website the place look really nice but when we arrive, the place look horrible and there is some people outside look like they’re either homeless or they drugs. It was not a safe place to stay, but we had to because it was late when we got there almost to 11 PM and we have to go to our meeting at 11:30 AM so we have to stay

NO KEY GIVEN SO EACH AND EVERYTIME THE GUY HAD TO UNLOCK MY DOOR! WHICH MADE ME FEEL VERY UNSAFE> NEVER GOT A KEY> ONLY STAYED 1 NIGHT

NO KEY GIVEN SO EACH AND EVERYTIME THE GUY HAD TO UNLOCK MY DOOR! WHICH MADE ME FEEL VERY UNSAFE> NEVER GOT A KEY> ONLY STAYED 1 NIGHT

Horrible

Horrible

Just overall horrible

Just overall horrible

The front desk staff and general manager were awful.They refused to cancel my reservation when I called to let them know (5 minutes after I made it) that I had messed up by putting in for October 4th-6th instead of November 4th - 6th.

The front desk staff and general manager were awful.They refused to cancel my reservation when I called to let them know (5 minutes after I made it) that I had messed up by putting in for October 4th-6th instead of November 4th - 6th.

Cheap

Cheap

not safe

not safe

Not safe

Not safe

Horrible front desk staff

Horrible front desk staff

This hotel is right off the freeway, of course there are shops nearby, but i wouldnt suggest walking to the one gas station that is in walking distance, as it is not safe.

This hotel is right off the freeway, of course there are shops nearby, but i wouldnt suggest walking to the one gas station that is in walking distance, as it is not safe.

Ok

Ok

Terrible

Terrible

The room had no shower curtain in the bathroom, the card door lock was broken.

The room had no shower curtain in the bathroom, the card door lock was broken.

The room smelled bad there was roaches the refrigerator was not working no towels no condiments had to pick up her own garbage the lock on the door was broke and had to go charge the key every time we went in will not be back

The room smelled bad there was roaches the refrigerator was not working no towels no condiments had to pick up her own garbage the lock on the door was broke and had to go charge the key every time we went in will not be back

OK

OK

Nice people

Nice people

It was nice and quiet and excellent staff and customer service but the ac and WiFi don’t work well

It was nice and quiet and excellent staff and customer service but the ac and WiFi don’t work well

Around 11 o’clock at night when we needed the room change we waited at the front door for 10 minutes before someone came to unlock the door and talk to us. When we got put into the new room as soon as I touched the bed, a roach ran from underneath the pillow. Our second night we got back pretty late and there were several creepy men just hanging outside of the hotel just watching us. We felt very unsafe due to being 4 women, on top of the uncomfortable and disgusting room we were in. We ended up leaving around 10:30 the second night. Not completing our stay. Will never stay there or somewhere like it ever again

Around 11 o’clock at night when we needed the room change we waited at the front door for 10 minutes before someone came to unlock the door and talk to us. When we got put into the new room as soon as I touched the bed, a roach ran from underneath the pillow. Our second night we got back pretty late and there were several creepy men just hanging outside of the hotel just watching us. We felt very unsafe due to being 4 women, on top of the uncomfortable and disgusting room we were in. We ended up leaving around 10:30 the second night. Not completing our stay. Will never stay there or somewhere like it ever again

When we arrived it took us 4 rooms before we found one that the door lock and air conditioner both worked. We had to walk back and forth across the property each time to tell them it still wasn’t working. The front counter lady seemed very annoyed by having to change rooms again, and she never once hung up her phone call the entire time, not a work call she was discussing a recipe and couldn’t be bothered to help. We also requested ahead of time for a bottom floor and was put on the top floor. We travel to the area every few months and we have always stayed here. It wasn’t the nicest but it was clean, quiet and we always got good service up until this time. We will probably be looking elsewhere for the next trip.

When we arrived it took us 4 rooms before we found one that the door lock and air conditioner both worked. We had to walk back and forth across the property each time to tell them it still wasn’t working. The front counter lady seemed very annoyed by having to change rooms again, and she never once hung up her phone call the entire time, not a work call she was discussing a recipe and couldn’t be bothered to help. We also requested ahead of time for a bottom floor and was put on the top floor. We travel to the area every few months and we have always stayed here. It wasn’t the nicest but it was clean, quiet and we always got good service up until this time. We will probably be looking elsewhere for the next trip.

My keycard didn't work the entire time I was there i kept having to go to the front desk to get my door unlocked when they finally came to fix it on my last night there they didn't put it back together properly so it fell off the doors between rooms the one on my side was broken so had they put anybody in that other room and they wanted to come through to my room, I'd have been out of luck and the breakfast gave me food poisoning

My keycard didn't work the entire time I was there i kept having to go to the front desk to get my door unlocked when they finally came to fix it on my last night there they didn't put it back together properly so it fell off the doors between rooms the one on my side was broken so had they put anybody in that other room and they wanted to come through to my room, I'd have been out of luck and the breakfast gave me food poisoning

The best thing about this place was the pricing is reasonable. With that being said though, my key to the door didn’t work, the water & ice machine do not work & the Continental breakfast consisted of nothing more than bagels & grape jelly.

The best thing about this place was the pricing is reasonable. With that being said though, my key to the door didn’t work, the water & ice machine do not work & the Continental breakfast consisted of nothing more than bagels & grape jelly.

Staff was rude pool green breakfast terrible room smelled like mildew roaches and gnats holes and peeling tub no maid service for 2 days poor customer service by hotels.com

Staff was rude pool green breakfast terrible room smelled like mildew roaches and gnats holes and peeling tub no maid service for 2 days poor customer service by hotels.com

Room smelled like mildew. Holes in the walls and tub, tub peeling , blood stains on towels, green pool, poor breakfast 1st day stale cereal no milk at 8:30 am staff especially manager were extremely rude. Hotels.com provided no customer service for app dissatisfied customer

Room smelled like mildew. Holes in the walls and tub, tub peeling , blood stains on towels, green pool, poor breakfast 1st day stale cereal no milk at 8:30 am staff especially manager were extremely rude. Hotels.com provided no customer service for app dissatisfied customer

A little creepy when there was multiple cops showing up at a door late at night and you have small children with you and also some of the windows were tapped up like they got broken into

A little creepy when there was multiple cops showing up at a door late at night and you have small children with you and also some of the windows were tapped up like they got broken into

Keep going much nicer places

Keep going much nicer places

The staff at this property is extremely polite in very helpful

The staff at this property is extremely polite in very helpful

I was was charged for an extra night did I did not reserve nor ask for I checked out early left room cleaner than what I got it when notice the extra charge I couldn’t even be contacted by management and front desk offered no help whatsoever I work for my money and being charged an extra night stay is a lot of money especially if I had wanted to pay that much I would have actually selected a much cleaner hotel the price I pay is what I get but they should not be making unauthorized charges they say your information is secure when booking with them online now I know that’s a LIE worst service ever.

I was was charged for an extra night did I did not reserve nor ask for I checked out early left room cleaner than what I got it when notice the extra charge I couldn’t even be contacted by management and front desk offered no help whatsoever I work for my money and being charged an extra night stay is a lot of money especially if I had wanted to pay that much I would have actually selected a much cleaner hotel the price I pay is what I get but they should not be making unauthorized charges they say your information is secure when booking with them online now I know that’s a LIE worst service ever.

Excellent for the price

Excellent for the price

Hotel needs some work done

Overall good experience, sofa bed in room was not made for guest.

The frist thing when we enter the room it had am odor and no sheet on the bed only a bad spread we left the next morning and then we came back in the evening. The room was entered, but no towel would change. The bed was not made up, and when I asked, I was told that I had to request it. But they took the old towers out, but never replace them

Upon checkin key card machine was down. Staff had to go unlock door. Later in evening issue was resolved. Room smelled like a smoking room. Definitely not returning.

Average property for the price.

It was a terrible stay. We arrived & the room they put us in the 2nd bed was broken, half the lights didnt work, sheets dirty & phone didnt work. 2nd room lights didnt work. 3rd room was smaller, killed 2 bees inside, tv remote disnt work, dirty floors, mold on curtains and half of lamps not working.

Older hotel. It was clean. Towels were outdated. I read the reviews and they were pretty accurate. We did have a very big coach roach in the bathroom on the wall. The beakfast was just a grab and go. Also evidence of roach activity in the breakfast area.

Dirty

Avoid at all cost! This place used to be nice but it has gone downhill fast.

We couldn't control the Air Conditioner. It read in the low 60s but it was hot in the room. No matter what I did the only control I had of the Air conditioner was power on off.

The property hasn’t been updated since it has been built and I’m not exaggerating, it gives vintage and antique with a lot of ran down

Check-in was quick and easy, the overall look on the out side was kinda rough looking. Our room had wires hanging out of the ceiling where the smoke detector was supposed to be. The smoke detector was located though, in the bottom dresser drawer. The person at the desk for check out was missing for a few minutes and when she did show up she was kinda rude.

It was ok but the room had broken glass on the floor looks like from one of the coffee table

Is not bad for passing by

Most Wyndam properties seem to have dingy tubs. The bed was comfortable enough, but had a big dip in the middle at the foot of the bed.

The room was dirty. Half of the items in the room were broken and/or missing. The bedsheets and the couch had multiple stains. The floors were not thoroughly vacuumed, because there were large crumbs scattered throughout the room. The hand towel was dirty. The washcloth had tiny, curly pubic hairs, stuck to it, but I did not realize it until I tried to use it in the shower. Luckily, I remembered to look at it before using it. The microwave plate was not centered, so I was not inclined to use it. However, even if the rotating plate worked appropriately, I most likely would not have chosen to use the microwave because of the awful stench emanating from it. There were no outlets near the bed. Of the two bedside lamps, one was flickering at a rate that would cause a seizure to those who are prone to having seizures. The parking lot has so many potholes that I felt like I was driving on the moon trying to avoid the massive craters that would pop a tire.The lone compliment that I can give is that the A/C worked well. Overall, if you are OK living uncomfortably without worrying about feeling dirty, then this is the place for you to stay at a good price. However, if you have any standards regarding cleanliness, and if you are unable to sleep well in dirty environments, then I suggest paying the extra money. I know I certainly will moving forward.

The front desk staff was like friendly superheroes, and I checked in without a hitch!

Checkin was easy. Room was clean. Breakfast was very limited barely anything to eat and what they had was almost out. Potholes everywhere, one was so deep it stopped my car from backing up.

Staff was nice

Rooms are stinky and not cleaned

Good

Had a worst experience stay in this hotel. The room was not properly maintained and not sure any doing any checking to see if the rooms are properly cleaned and all the amenities are working as expected. The room which I got having Air conditioner was not working. Then I had to move to another room later. The fridge was not clean . There was no holder for bathroom tissue etc. overall I had tery experience. Never recommend anyone this hotel .

The check in and check out ladies were fantastic. It was the the guy at the front desk that worked overnight that was not helpful at all. We called complaining about the room upstairs being too loud at 2am and all he said was sorry, he didn’t know the room number or he would give them a courtesy call.

Quiet , very peaceful and you’re around any and all activities

Horrible check in. Room keys did not work. Had to go down to the lobby twice to return them. Front desk staff seemed uncaring and aloof. All four of my friends' tires were slashed overnight in the parking lot and police were called. The room was decent and inexpensive, but I would recommend a different property if needing to stay in the area.

It’s in a quiet area very peaceful

DO NOT STAY HERE! 1st room was full of cockroaches, 2nd room also had cockroaches.Bathroom looked very old with patchwork and messy repairs Was charged 3x for the stay instead of once (they refunded the additional charges after several days but I still lost money bc the exchange rate changed). I ended up not staying and checked out due to the cockroaches but had to call 5x and still no refund.

Despite the noise of the freeway close by, the rooms are very well sound proofed! Staff was very friendly and accomodating... great for a pitstop.

Old hotel

Lots of noise.

Ac was not working in room

.

Nothing

Cool

Do not stay at the Days Inn in Shenandoah Tx it was full of roaches. First room had dozens of roaches in it the receptionist found us another room. She was so nice and sweet. But our second room had roaches to we ended up checking out at 1am and slept in out truck until check in time at another hotel.

Roaches everywhere. Walls, door, baseboard and on the bed. As soon as I was able to find another hotel, I was gone. I emailed pictures to email that was provided at front desk asking for a total refund. That was on Thursday 16,2025. Today is Sunday 19th. No word.

Woke up to two cockroaches running across me and one crawling on the desk and one on the nightstand. They denied my refund as well because I refused to sleep in another room.

Had roaches

The office was dirty when we arrived. Once in the room the carpet was dirty and stained. The love seat’s cushions were worn and broken down. There was an earwig bug in the bath tub. While sleeping, I was waking up in the middle of the night to bugs crawling on me. I was to stay there for 3 nights, but checked out after the one night. The place needs a massive make over.

Everything was great except the shower head and there were roaches on the tv stand where the mini fridge was. Wasn’t many at all but still.

Hotel staff was very friendly and professional. The hotel is dated but clean. Beds are comfortable. We had issues with the lights, main light flickered, and some outlets weren't working. But would stay again as the hotel is decently priced and decently placed.

There was roaches every where even on bed

I have never rated a hotel before. But the “breakfast” wasn’t. There was terrible coffee with no cream. Bagels no cream cheese and cereal with no milk or spoon!!! I questioned the staff during my 6 day stay. Nothing was ever done. I suggested they call the owner who was at another of his properties to go to the store and purchase these items NEVEr did they appear. I will never stay at a days inn again

The light over sink did not work. Bathroom door would not close without persuasion, shower head did not work well and dumped water on floor. Bed was comfortable.

This place is disgusting! Also, the toilet was so small that it was difficult to use!

Roach infestation!

Price was far but overall room smelled like mold

Bare lightbulb hanging from ceiling, used soap bar in tub, carpets need cleaned- had to wear flip flops or feet looked dirty, musty smell, drawers broken and unable to be opened, rust and water damage under fridge. But it’s a motel, what do you expect? The bed was comfortable, no bed bugs, shower worked great (though the handle kept falling off and I’d have to put it back on. Reported it and saw the front office guy write it on the board but no one came to look at it.). Overall, it was safe and comfortable after I cleaned the room properly myself.

Quiet area

Very nice and inexpensive.

The front office smelled like Marijuana. The carpet was beyond repair with old stains. It reeked of many odors. A roach crawled up the wall in our room. We did not feel comfortable around some who appeared to make it a longterm stay. I will never stay here again.

Breakfast was very minimal. Only yogurt, beagles and oatmeal were available. The orange and apple juice dispenser was out. But the room was good. Carpet was really dirty. My socks got really dirty from walking around in the room. But it’s near the pavilion which was benefit.

Wyndham was a trusted name now it is suspect

Check-in (10/25/24) guy was great - super nice & professional. But there was only yogurt & 2 rolls for “breakfast” (guy said they were waiting on the truck), the water was turned off with no notice to repair the pool just as I was about to take a shower & I couldn’t wait until it came on. The next day the shower drained so slow I had to stand in the dirty water. Never stay here again.

The hotel was dirty and things broken. Including a cracked wall. Pillows were cheap and uncomfortable. Remote dor tv didn't work and check in and out was horrible customer service.

I liked how you couldn’t hear the loud traffic in the room .it was really loud when outside but once in the room you couldn’t notice

It was clean. Our room had a stained carpet and stained bed sheets.

Dirty

Didnt have the 2 bed room avail. A/c didnt work. There was no food avail for breakfast at 9am

We stay here every few months for 2-3 days. This was our first really bad experience. First our room had no towels or toilet paper I had to go get them. I guess they forgot to stock the room. The card reader broke on day 2 so we couldn’t get in our room and it took them half our stay to fix it so we had to keep going up front to have them let us in the room, the room smelled like mildew, I saw mold on the doorframe, the security lock on the inside was broken, the door didn’t shut well, the air conditioner broke, like it wouldn’t shut off even when when the power was turned off and it was freezing in there. The front desk said well at least it’s cold not hot and shrugged it off, they never fixed it. The breakfast they served was fruit loops and oatmeal. That was it, they didn’t even have juice the machine was broken. I found Cheetos and trash under my bed, the sink and bathtub both had cracks in them. The bathtub felt unsafe to bathe in. It was bad. Someone was consistently smoking weed in the corridor outside our room. I smelled it everywhere. It doesn’t bother me except I hope the smell didn’t drift into our room since I had to keep the door propped open every time I went out because i couldn’t unlock the door to get back in. We had a very loud person above us, overall it was just a bad trip. I think I may have to research a new hotel for our next trip. It’s never been a nice motel but it was quiet, clean and cheap so that’s where we stayed. It’s gone way downhill.

I didn't like the room, it was very old and the carpet was dirty, and the furniture was old, everything was old and not comfortable.

Roaches was in my room, I left at that point

Lots of roaches

Shady..went to a concert . Just needed a bed wouldn't want to stay more than a night. Didn't know if id wake up and truck be stolen. Theres better places

Bathroom was very dirty with mildew and rust along the bathtub. Room just smelled wet as you walked in. We also found a cockroach in the bathroom as well. Bed was ok and staff was friendly but no one was at the first desk when we left at 6am to check out so we just left the keys in the room

Our room was never cleaned, and the maintenance man had to fix our door because we get into our room. The key would not work but he took an hour to fix while letting mosquitoes in our room. Also, they have a man that cleans only the downstairs rooms which is where our room was. He opened our door while my wife and I were trying to get dressed. We tried to speak to the manger about our concerns, but he never spoke to us about and he didn’t seem to care. He has horrible customer service and never once apologized for anything or tried to compensate me for anything. They also did not give me the room that I originally booked. They put me in a different one. The pictures to this hotel are very deceiving, and I will not recommend it anybody. I will never stay here again or any Days Inn or Wyndham Hotel for that matter ever again.

Hotel was clean. It was older and it showed. Overall it was a pleasant stay.

Do not make repairs. Wi-fi and television is bad.Inabiliy of some of Staff to speak English.

It was a refreshing stay.

The bed was comfortable. The room was clean.

Not very good looking

Staff is very very welcoming

The water in the tub didn’t drain while showering the water was up over my ankles, the TV didn’t work , I shared my room with a assortments of crawling creatures, and the breakfast was of poor quality

The Picture online was not nothing that i seen once i got there i already paid and i didn't want to loose my money. This was not what i expected at all.

Only problem was the roaches.

Once again fix the roach problem and where is my $50.00 deposit