Holiday Inn Express & Suites Selma by IHG
About Holiday Inn Express & Suites Selma by IHG
Holiday Inn Express & Suites Selma by IHG is located in Selma, within 15 miles of Schlitterbahn Waterpark Resort and 16 miles of Comal River. Featuring a seasonal outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel provides a fitness center and a 24-hour front desk. At the hotel, every room has a desk. All guest rooms in Holiday Inn Express & Suites Selma by IHG are equipped with a flat-screen TV and free toiletries. A business center and vending machines with drinks are available on site at the accommodation. Comal Park is 16 miles from Holiday Inn Express & Suites Selma by IHG, while Frost Bank Center is 16 miles away. San Antonio International Airport is 11 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews, with some guests praising the cleanliness, comfort, and friendly staff, while others expressed dissatisfaction with the cleanliness and maintenance of the rooms, particularly the bathrooms. The location and breakfast were generally well-liked.
- Friendly and helpful staff
- Convenient location
- Inconsistent cleanliness, particularly in bathrooms
- Maintenance issues in rooms
- 3/5
The only reason why the stay was good was because of the staff that helped resolve my issues. Right at check in a pipe was loose in the bathroom and the room full of moisture. We were moved rooms no issues. The second room had a broken TV, not really a big deal but with kids kinda an inconvenience. The laundry services was not working property as I paid 5$ to dry two small loads and they weren’t even dry. The door from the pool area to get back into the building didn’t work and we were informed it had h in years, so we had to walk around, again not necessarily a bad thing but with getting fussy kids out kinda of an inconvenience. Overall I would stay again because I know the staff will happily address issues if possible.
- 4/5
Staff was welcoming and helpful. Hotel rooms were okay may need some maintenance done and breakfast didn’t have much choices. Overall the stay was good.
- 5/5
Close to everything, staff great, clean rooms, my kids loved the deer sightings behind hotel
- 5/5
The breakfast was pleasantly surprising. 24/7 coffe and tea. Staff was REALLY great! Will defiantely stay again.
- 4/5
Nice staff and great breakfast
- 4.5/5
Clean, everything worked as they should, great breakfast.
- 4.5/5
Clean, everything worked as they should, great breakfast.
- 5/5
The hotel was very clean, comfortable, and well maintained. The staff was friendly and welcoming, and the check-in process was quick and easy. The room was quiet, the beds were comfortable, and the breakfast had a good variety of options. The location was also convenient and easy to access. the stay was pleasant overall.
- 5/5
The hotel was very clean, comfortable, and well maintained. The staff was friendly and welcoming, and the check-in process was quick and easy. The room was quiet, the beds were comfortable, and the breakfast had a good variety of options. The location was also convenient and easy to access. the stay was pleasant overall.
- 4/5
Hotel right off access road. Was hard to make exit off highway to parking lot. Missed it the first time arriving and had to do big loop to get back around. Hotel was good enough and staff was friendly.
- 5/5
Beds were awesome slept like a baby! Friendly staff!! Construction and road shut down but not their fault.
- 3/5
Unfortunately the pool was closed during my visit which was one of the main reasons for booking. However the room and hotel were clean, staff friendly and helpful, and the breakfast was fresh with plenty of options. Outside the property could’ve been a bit cleaner but it was mainly due to some folks throwing their trash and food into the parking spaces.
- 5/5
The rooms were clean and breakfast was good. The staff was really friendly and great. I had to store breastmilk in a freezer and they helped accommodate. Even as I was leaving I needed hot water and they were nice enough to get me some on my way out.
- 5/5
The staff was amazing and friendly, will return for future visits
- 5/5
There was random hair on the bed and towel and the exit to make it into this is aweful. If u miss the turn its 10 mins to get back around to it 😂 but other than that it was RIGHT across from our event. It was quiet the room was clean the couch and bed and pillows were so comfy. Shower was hot. But the shower head was clogged on some holes easy fix. Very nice scented dove soaps and lotions. Breakfast was good. Will def stay here again.
- 5/5
Breakfast was very limited! Staff was great cleanliness was good
- 0.5/5
This whole experience was a nightmare. We arrived at 3am and were told it was too late to check in. That's exactly what you want to hear after being on the road for 14 hours.
- 0.5/5
This whole experience was a nightmare. We arrived at 3am and were told it was too late to check in. That's exactly what you want to hear after being on the road for 14 hours.
- 5/5
Exceptional
- 4/5
nice
- 5/5
Excellent
- 5/5
breakfast was so good
- 5/5
breakfast was so good
- 5/5
The staff was great very patient and understanding. I thought check in time was at 11am but it was at 3pm. He was checking the status of the rooms for us. He offered us to stay until they were ready. We ended up going to a nearby mall. The rooms were spotless and smelled nice. There was a nice note left for us as well. It rained so we did not end up going to the pool but looked clean from where we saw it. Check out was easy night shift was kind as well. The breakfast was neat. They had a make your own pancake station. The women there was helpful and very nice and accommodating. All and all a great time
- 5/5
The staff was great very patient and understanding. I thought check in time was at 11am but it was at 3pm. He was checking the status of the rooms for us. He offered us to stay until they were ready. We ended up going to a nearby mall. The rooms were spotless and smelled nice. There was a nice note left for us as well. It rained so we did not end up going to the pool but looked clean from where we saw it. Check out was easy night shift was kind as well. The breakfast was neat. They had a make your own pancake station. The women there was helpful and very nice and accommodating. All and all a great time
- 5/5
The front desk lady that checked us in on Saturday, had such great hospitality! Everything was well explained and communicated ! Will definitely like to stay here again ! ALSO the breakfast was great the lady doing the breakfast was very attentive and helpful ! N/A
- 4/5
Very good
- 5/5
The room was clean but there were a couple of electric outlets not working properly. The staff was great as was the front desk.
- 5/5
The room was clean but there were a couple of electric outlets not working properly. The staff was great as was the front desk.
- 5/5
I was very happy with service in Holiday Express they made us feel so welcome like I was at home. It was clean well kept by the staff and Breakfast area the young lady kept everything up to par and she was so helpful I couldn’t ask for more. Thank you
- 5/5
I was very happy with service in Holiday Express they made us feel so welcome like I was at home. It was clean well kept by the staff and Breakfast area the young lady kept everything up to par and she was so helpful I couldn’t ask for more. Thank you
- 4/5
That it was set back and quiet
- 4/5
That it was set back and quiet
- 5/5
Everything was great. I’ve stayed there every time I’ve come to selma. Won’t stay anywhere else.
- 5/5
Everything was great. I’ve stayed there every time I’ve come to selma. Won’t stay anywhere else.
- 3/5
It was ok
- 3/5
It was ok
- 4.5/5
That I was able to have five people in the room without an extra expense. Did not like that we were right in the middle of construction.
- 4.5/5
That I was able to have five people in the room without an extra expense. Did not like that we were right in the middle of construction.
- 5/5
Nice rooms
- 5/5
Nice rooms
- 5/5
Thank you staff!
- 5/5
Thank you staff!
- 4/5
We like will have many options to breakfast was very limited
- 4/5
We like will have many options to breakfast was very limited
- 4.5/5
Superb
- 5/5
Great
- 5/5
Great
- 5/5
The took us in after our last hotel kicked us out, the lady was extremely nice to me and my family!!
- 5/5
The took us in after our last hotel kicked us out, the lady was extremely nice to me and my family!!
- 5/5
Only one way in/out to the property. Construction at service road in front of hotel.
- 4/5
The room was nice and they had decent breakfast
- 4/5
The room was nice and they had decent breakfast
- 5/5
Exceptional
- 5/5
Very friendly people even the cleaning staff who did our room was extremely kind and did s as great job and staff also very accommodating and kind
- 5/5
Very friendly people even the cleaning staff who did our room was extremely kind and did s as great job and staff also very accommodating and kind
- 1/5
Very poor
- 5/5
Great service
- 5/5
Great service
- 5/5
The mattress was completely comfortable
- 5/5
The mattress was completely comfortable
- 4/5
The breakfast was lovely.
- 4/5
The breakfast was lovely.
- 3.5/5
The bathtub was very slippery and there were no grab bars on the side to hold while showering.
- 3.5/5
The breakfast are very good The bathtub was very slippery and there were no grab bars on the side to hold while showering.
- 5/5
The staff is very friendly. Beds are comfy with a good breakfast
- 5/5
The staff is very friendly. Beds are comfy with a good breakfast
- 3/5
The staff were very friendly and professional.
- 3/5
The staff were very friendly and professional.
- 2/5
?
- 2/5
?
- 5/5
Clean, comfortable
- 3/5
I thought all the employees were extremely nice. Couldn't find any light switch for the gym. The overhead lights had only four panels that were working. no remote for tv. I do not expect much from a gym at any hotel but I think the bare essentials would be nice. The second night a very loud family checked in. Slamming doors. Didn't care that it was past ten. At almost midnight their children ran screaming down the hallway. Do I blame the children? No I blame the parents. I do blame the hotel for having a "prop phone" in my room. No dial tone. Actually it wasn't even connected. So i had to use my cell phone to call the Reservation number which than had to call the hotel. By this time if the children hadn't ruined my much needed sleep--the phone call did. I think it is nice that some hotels offer pet stay--however you have to be responsible for walking your dog down a hallway as you allow it to bark. And maybe you can pick up the dogs poo that you left at the elevator. I have stayed at Holiday Inn Express & Suites before. This was my worse experience
- 3/5
I thought all the employees were extremely nice. Couldn't find any light switch for the gym. The overhead lights had only four panels that were working. no remote for tv. I do not expect much from a gym at any hotel but I think the bare essentials would be nice. The second night a very loud family checked in. Slamming doors. Didn't care that it was past ten. At almost midnight their children ran screaming down the hallway. Do I blame the children? No I blame the parents. I do blame the hotel for having a "prop phone" in my room. No dial tone. Actually it wasn't even connected. So i had to use my cell phone to call the Reservation number which than had to call the hotel. By this time if the children hadn't ruined my much needed sleep--the phone call did. I think it is nice that some hotels offer pet stay--however you have to be responsible for walking your dog down a hallway as you allow it to bark. And maybe you can pick up the dogs poo that you left at the elevator. I have stayed at Holiday Inn Express & Suites before. This was my worse experience
- 1/5
Surrounding area was being evacuated due to flash flood warning. Because of the rivers and not wanting to risk being stuck there for the flood we decided to leave early we ask if a refund or transfer to another day was possible and they told me yes initially but because I book through a 3rd party they couldn't. I talked to said 3rd party and they communicated with the hotel who then refuse to refund or transfer to another day due to the weather situation. We are down the price of 2 rooms because we choose to not stay there and risk being stuck in the flood.
- 1/5
Surrounding area was being evacuated due to flash flood warning. Because of the rivers and not wanting to risk being stuck there for the flood we decided to leave early we ask if a refund or transfer to another day was possible and they told me yes initially but because I book through a 3rd party they couldn't. I talked to said 3rd party and they communicated with the hotel who then refuse to refund or transfer to another day due to the weather situation. We are down the price of 2 rooms because we choose to not stay there and risk being stuck in the flood.
- 4/5
Good
- 4/5
Good
- 5/5
Check in was.easy and staff was friendly.
- 5/5
Check in was.easy and staff was friendly.
- 3.5/5
The ac units are a little loud.
- 5/5
Staff was very helpful and friendly. The room was very clean and roomy. The exercise room was large, clean, and comfortable. Breakfast was also terrific!
- 5/5
Staff was very helpful and friendly. The room was very clean and roomy. The exercise room was large, clean, and comfortable. Breakfast was also terrific!
- 3/5
Guest services and all employees are extremely nice and professional. Best of my stay.
- 3/5
Guest services and all employees are extremely nice and professional. Best of my stay.
- 5/5
We stayed one night for a soccer tournament. It was nice and clean, friendly staff, fast check-in, convenient location to restaurants and shopping and very close to the soccer fields. The breakfast was okay, coffee not good at all. Pillows were very soft. I’d expect the nightly rate to be a little less.
- 4.5/5
Tremendous We like everything about the hotel it was close to my home
- 2/5
Hot tub hasn’t been cleaned in a long time
- 2/5
Hot tub hasn’t been cleaned in a long time
- 5/5
Loved it
- 5/5
Loved it
- 4/5
Nice hotel, however after one night, noticed mold on ceiling above the tub. The hotel quickly cleaned up the mold and moved us to a suite. One thing I noticed was there was no exhaust fan in the bathroom. This probably contributed to the mold. While the breakfast plentiful, thought it bland and boring. The fact that it was not pet friendly, means I would stay there again!
- 4/5
Nice hotel, however after one night, noticed mold on ceiling above the tub. The hotel quickly cleaned up the mold and moved us to a suite. One thing I noticed was there was no exhaust fan in the bathroom. This probably contributed to the mold. While the breakfast plentiful, thought it bland and boring. The fact that it was not pet friendly, means I would stay there again!
- 5/5
Clean and quiet place nice pool n good service breakfast was good
- 5/5
Clean and quiet place nice pool n good service breakfast was good
- 5/5
This the second time that we have stayed at this property. We came back because the manager and staff were absolutely amazing when we stayed there last year. The manager, Heather, remembered us immediately. That speaks profoundly to me. The service was extraordinary!!! 10/10, we recommend!!!
- 5/5
This the second time that we have stayed at this property. We came back because the manager and staff were absolutely amazing when we stayed there last year. The manager, Heather, remembered us immediately. That speaks profoundly to me. The service was extraordinary!!! 10/10, we recommend!!!
- 5/5
The front desk agent was exceptionally friendly and helpful!
- 5/5
The front desk agent was exceptionally friendly and helpful!
- 5/5
Great place!
- 5/5
Great place!
- 4.5/5
The young man who checked us in was so friendly and helpful.
- 5/5
Easy accessibility. Friendly staff. Amenities at beck and call.
- 5/5
Easy accessibility. Friendly staff. Amenities at beck and call.
- 5/5
The bed and pillows were very comfortable. The room was clean. Also the service was excellent. I needed a half hour after checkout to shower after a half marathon and they allowed me.
- 5/5
I’ve stayed here multiple times. It’s always great
- 5/5
I’ve stayed here multiple times. It’s always great
- 1/5
No they refunded my money but since I went thru y'all I need a refund.. water backup in bathroom for three days
- 1/5
No they refunded my money but since I went thru y'all I need a refund.. water backup in bathroom for three days
- 5/5
No complaints.
- 1/5
The breakfast was great and the staff was helpful and friendly I have bedbug bites all over my skin after the stay
- 3/5
Not hot water to shower.
- 3/5
Not hot water to shower.
- 5/5
Anytime we are in the San Antonio area we will be staying here. The beds were very comfortable and the water pressure was amazing ! We didn’t try the breakfast so I can’t testify on how that was but it looked tasty. The coffee was good.
- 4/5
Staff was very nice and helpful. Breakfast was different everyday which is refreshing.
- 4/5
Staff was very nice and helpful. Breakfast was different everyday which is refreshing.
- 5/5
The pool could be cleaner
- 0.5/5
We were accused of smoking in that hotel and we didn't smoke in that hotel at all. Staff members went through our belongings and took pictures of things in our belongings that was illegal for them to do and then evicted us.
- 1/5
Had booked through hotels.com. Found a cheaper room at another hotel. Cancelled reservation through hotels.com. Then went to the website and verified I cancelled reservation and it showed no reservations pending or made. My card was charged anyway. Called holiday inn express and they said too bad.
- 1/5
Had booked through hotels.com. Found a cheaper room at another hotel. Cancelled reservation through hotels.com. Then went to the website and verified I cancelled reservation and it showed no reservations pending or made. My card was charged anyway. Called holiday inn express and they said too bad.
- 5/5
Easy check in, good location off Interstate, large comfortable room, great breakfast plus friendly & helpful staff. Very well pleased with our stay, would highly recommend
- 5/5
Easy check in, good location off Interstate, large comfortable room, great breakfast plus friendly & helpful staff. Very well pleased with our stay, would highly recommend
- 5/5
Brendon at the front desk was super friendly and helpful to us during our stay. I highly recommend staying here. The room was spacious and comfortable. The beds were very comfortable for a good night sleep. There were enough pillows for the five of us.
- 5/5
Brendon at the front desk was super friendly and helpful to us during our stay. I highly recommend staying here. The room was spacious and comfortable. The beds were very comfortable for a good night sleep. There were enough pillows for the five of us.
- 5/5
Always a pleasure to stay with them at holiday inn at selma
- 5/5
Always a pleasure to stay with them at holiday inn at selma
- 5/5
Very spacious room. The restroom could use a bit of a touch up, but other than that it was a great room for the price.
- 5/5
Very spacious room. The restroom could use a bit of a touch up, but other than that it was a great room for the price.
- 4/5
Staff was nice and super helpful. A bit dated but clean and comfortable overall stay.
- 4/5
Staff was nice and super helpful. A bit dated but clean and comfortable overall stay.
- 5/5
Clan, quiet n nice!
- 5/5
Clan, quiet n nice!
- 5/5
Very helpful staff and very clean!
- 5/5
Very helpful staff and very clean!
- 5/5
Front desk was lovely super nice and accommodating
- 5/5
Front desk was lovely super nice and accommodating
- 3/5
It was fair
- 3/5
It was fair
- 5/5
Great place and convenient!
- 5/5
Great place and convenient!
- 5/5
Thank you for the hospitality.
- 5/5
Thank you for the hospitality.
- 5/5
This is so far the best Hotel, super clean, nice staff very comfortable!! We love San Antonio and now we love it even more. Totally planing to go back soon
- 5/5
This is so far the best Hotel, super clean, nice staff very comfortable!! We love San Antonio and now we love it even more. Totally planing to go back soon
- 5/5
The best in everything!
- 5/5
The best in everything!
- 5/5
Easy to check in and close to a lot of things.
- 5/5
Easy to check in and close to a lot of things.
- 5/5
Friendly staff!
- 5/5
Friendly staff!
- 5/5
Great rooms
- 5/5
Great rooms
- 1/5
A
- 1/5
A
- 3/5
The hotel is fine and staff was very friendly. Just feels a little dark and run down.
- 3/5
The hotel is fine and staff was very friendly. Just feels a little dark and run down.
- 5/5
good spot to reach other areas from
- 5/5
good spot to reach other areas from
- 5/5
Our first room was awful, dirty and smelled terrible from a moldy and gross shower curtain. There was spilled coffee on the walls and the floors had not been cleaned. The staff member (Brenden) moved us rooms immediately, he took photos of the unclean areas of the room and apologized for the inconvenience. He was incredible to work with and he even wished my daughter luck on her gymnastics competition. We would 100% stay again just based on his and the front office staff's demeanor.
- 5/5
Our first room was awful, dirty and smelled terrible from a moldy and gross shower curtain. There was spilled coffee on the walls and the floors had not been cleaned. The staff member (Brenden) moved us rooms immediately, he took photos of the unclean areas of the room and apologized for the inconvenience. He was incredible to work with and he even wished my daughter luck on her gymnastics competition. We would 100% stay again just based on his and the front office staff's demeanor.
- 5/5
Very helpful and friendly staff. Close to restaurants.
- 5/5
Very helpful and friendly staff. Close to restaurants.
- 3/5
Bathroom was not clean, four days stay with no housekeeping, jacuzzi was not working, pool was dirty.
- 3/5
Bathroom was not clean, four days stay with no housekeeping, jacuzzi was not working, pool was dirty.
- 5/5
Great stay! Staff was friendly. Room was clean, bed was comfortable.
- 5/5
Great stay! Staff was friendly. Room was clean, bed was comfortable.
- 5/5
Love the spacious room.
- 5/5
Love the spacious room.
- 5/5
This location was a very comfortable stay. Clean and presentable with very attentive staffing. The room had everything necessary and the bathroom was well lit with plenty of counter space. Clean bathroom with spare towels, soaps and extras. I didn’t get to spend much time with the hotel amenities such as pool and others since I was here for business but it seemed clean and well kept. All staff were friendly and helpful. Parking lot had plenty of space and was located very close to restaurants and grocery stores. Well placed location in my opinion, you never have to wander far if you ever need anything from the store. I would stay at this location again if I am ever in the area.
- 5/5
This location was a very comfortable stay. Clean and presentable with very attentive staffing. The room had everything necessary and the bathroom was well lit with plenty of counter space. Clean bathroom with spare towels, soaps and extras. I didn’t get to spend much time with the hotel amenities such as pool and others since I was here for business but it seemed clean and well kept. All staff were friendly and helpful. Parking lot had plenty of space and was located very close to restaurants and grocery stores. Well placed location in my opinion, you never have to wander far if you ever need anything from the store. I would stay at this location again if I am ever in the area.
- 5/5
Brandon did excellent service the night attendant
- 5/5
Brandon did excellent service the night attendant
- 3/5
The employees were fantastic & the breakfast were top notch. My biggest complaint is about the lack of cleanliness to the property. The floors everywhere we looked were either dirty or there was debris that should've easily been swept up by routine vacuuming or sweeping, let alone an occasional mopping!! Our room didn't have a hair dryer so that was obviously missed by the staff when (or if) the room was ever cleaned. The crews that did work to room didn't clean up when repairs were made and for sure the housekeeping staff didn't bother!! The hotel is in a good location for our stay but i doubt seriously if I would consider staying there again.
- 3/5
The employees were fantastic & the breakfast were top notch. My biggest complaint is about the lack of cleanliness to the property. The floors everywhere we looked were either dirty or there was debris that should've easily been swept up by routine vacuuming or sweeping, let alone an occasional mopping!! Our room didn't have a hair dryer so that was obviously missed by the staff when (or if) the room was ever cleaned. The crews that did work to room didn't clean up when repairs were made and for sure the housekeeping staff didn't bother!! The hotel is in a good location for our stay but i doubt seriously if I would consider staying there again.
- 5/5
Nice
- 5/5
Nice
- 5/5
Property was fairly new, really clean, and was easy to get to places from . It’s located behind the old Selma police station turned Hooters (ha)! Breakfast was good too!
- 5/5
Property was fairly new, really clean, and was easy to get to places from . It’s located behind the old Selma police station turned Hooters (ha)! Breakfast was good too!
- 5/5
Friendly staff. Good location
- 5/5
Friendly staff. Good location
- 4/5
It was decent. We had a comfortable stay.
- 4/5
It was decent. We had a comfortable stay.
- 5/5
The check in receptionist was amazing and very helpful! Check in was smooth. Loved the comfyness of the rooms. I love that it had full size shampoo, conditioner, and body was !
- 5/5
The check in receptionist was amazing and very helpful! Check in was smooth. Loved the comfyness of the rooms. I love that it had full size shampoo, conditioner, and body was !
- 5/5
Always happy to find a Holiday Inn Express.
- 5/5
Always happy to find a Holiday Inn Express.
- 5/5
Very nice place to stay, great staff great value
- 5/5
Very nice place to stay, great staff great value
- 5/5
The check-in was easy & she was so friendly. Room was clean & cold (temperature,) which was wonderful since it was HOT outside. The breakfast was great, hot food & cold, several options of each. I will be staying here again in the future.
- 5/5
The check-in was easy & she was so friendly. Room was clean & cold (temperature,) which was wonderful since it was HOT outside. The breakfast was great, hot food & cold, several options of each. I will be staying here again in the future.
- 4/5
Everything was great my only complain was that when we check in we were told breakfast was until 1030. So of course when we got there breakfast was done with.
- 4/5
Everything was great my only complain was that when we check in we were told breakfast was until 1030. So of course when we got there breakfast was done with.
- 3/5
The breakfast was good, but the coffee in the carafe was warm. I like my coffee hot.
- 3/5
The breakfast was good, but the coffee in the carafe was warm. I like my coffee hot.
- 1/5
When I checked in the front dest receptionist was very kind and had everything in order for a fast check in. After that it went all down hill the shower had no pressure, there were bugs “ants or termites” all over the inside of the window the picture was from this morning after we sprayed them with alcohol. The AC could not keep the room cool, the WiFi did not work so good thing I was not needing to do any work on my computer it would show hooked up then as soon as you got on line it would drop off. All in all would not recommend staying there at all not until they get the there stuff together for the price and the name on the hotel being a reputable company I was highly disappointed.
- 1/5
When I checked in the front dest receptionist was very kind and had everything in order for a fast check in. After that it went all down hill the shower had no pressure, there were bugs “ants or termites” all over the inside of the window the picture was from this morning after we sprayed them with alcohol. The AC could not keep the room cool, the WiFi did not work so good thing I was not needing to do any work on my computer it would show hooked up then as soon as you got on line it would drop off. All in all would not recommend staying there at all not until they get the there stuff together for the price and the name on the hotel being a reputable company I was highly disappointed.
- 5/5
Breakfast
- 5/5
Breakfast
- 3/5
Room was dirty
- 3/5
Room was dirty
- 1/5
After a long day at a tournament, we just wanted to relax and put a movie on for the kids. The TV was not working and after calling the front desk several times, I was basically told it is what it is. There was no offer to rectify the situation or even send anyone to our room to look at it. She pretty much said tough luck. So, I paid over $200 for a room with no tv.
- 1/5
After a long day at a tournament, we just wanted to relax and put a movie on for the kids. The TV was not working and after calling the front desk several times, I was basically told it is what it is. There was no offer to rectify the situation or even send anyone to our room to look at it. She pretty much said tough luck. So, I paid over $200 for a room with no tv.
- 5/5
Big room
- 5/5
Big room
- 2/5
Our hotel room was not very clean. I found a penny on the floor, the ac unit had drink stains on it, the bathroom floor had hair in the corners. The hotel looked nice from the outside and the staff was very friendly.
- 2/5
Our hotel room was not very clean. I found a penny on the floor, the ac unit had drink stains on it, the bathroom floor had hair in the corners. The hotel looked nice from the outside and the staff was very friendly.
- 4/5
Ice machine on our floor was out of service. There was a large group in the lounge area that was very loud.
- 4/5
Ice machine on our floor was out of service. There was a large group in the lounge area that was very loud.
- 4/5
I enjoyed the King Room and the great staff and breakfast!
- 4/5
I enjoyed the King Room and the great staff and breakfast!
- 4/5
Me eats food and turn it into poo
- 4/5
Me eats food and turn it into poo
- 5/5
Very satisfactory
- 5/5
Very satisfactory
- 5/5
The staff was amazing, made all accommodation for our family! Amazing breakfast and overall everything was amazing!
- 5/5
The staff was amazing, made all accommodation for our family! Amazing breakfast and overall everything was amazing!
- 2/5
The location was great but it was lacking
- 2/5
The location was great but it was lacking
- 5/5
To Whom It May Concern: Being that I have lower back pain. We slept conformable on the bed located at room 324 and 307. Thank you for the accommodation.
- 5/5
To Whom It May Concern: Being that I have lower back pain. We slept conformable on the bed located at room 324 and 307. Thank you for the accommodation.
- 3/5
The room itself was nice, but the bathroom was not clean. The tub had pink mildew in the corners and around the metal fixtures.
- 3/5
The room itself was nice, but the bathroom was not clean. The tub had pink mildew in the corners and around the metal fixtures.
- 5/5
Room was clean and spacious. Cleanliness is always my top priority. Staff was friendly. All was well!!
- 5/5
Room was clean and spacious. Cleanliness is always my top priority. Staff was friendly. All was well!!
- 5/5
The hotel was very clean the front desk staff was very friendly and helpful and the continental breakfast was awesome 👏
- 5/5
The hotel was very clean the front desk staff was very friendly and helpful and the continental breakfast was awesome 👏
- 4/5
Staff was great. Location wasnt bad. Hot tub was hot. Due to "Covid" they dont clean rooms daily.
- 4/5
Staff was great. Location wasnt bad. Hot tub was hot. Due to "Covid" they dont clean rooms daily.
- 5/5
Comfortable and spacious. Clean and up to date on amenities. Wish breakfast was better.
- 5/5
Comfortable and spacious. Clean and up to date on amenities. Wish breakfast was better.
- 5/5
Rooms are cleaned well, friendly staff. Good location near shopping centers and restaurants.
- 5/5
Rooms are cleaned well, friendly staff. Good location near shopping centers and restaurants.
- 5/5
Ok property for one night. Friendly staff, room was clean.
- 5/5
Ok property for one night. Friendly staff, room was clean.
- 5/5
Excellent
- 5/5
Excellent
- 5/5
The person that worked the front desk at check in was fantastic. Warm, welcoming, and joyful. Great way to start our stay!
- 5/5
The person that worked the front desk at check in was fantastic. Warm, welcoming, and joyful. Great way to start our stay!
- 5/5
Good
- 5/5
Good
- 5/5
Great place to stay
- 5/5
We were pleasantly surprised by how clean, relaxing and comfortable our stay was. We got such a good vibe from our room that for a while we forgot that we weren't at home. We would definitely stay there again.
- 4/5
The only issue I had was with the hot tub not working properly. It wasn't hot at all, just lukewarm. Other than that and a stain in the bath tub, everything was good. The young lady at the front desk was super friendly and accommodating as well!
- 1/5
Baby crying next room, could not sleep. Hotel did nothing about it or compensate for the night.
- 4/5
Friendly and Helpful Staff, specially the night shift receptionist, sorry for not having her name.
- 5/5
We would stay again
- 5/5
Enjoyed the staff. Very helpful
- 5/5
I liked the cleanliness, the quietness.
- 5/5
Check-in was immaculate! The front clerk was very attentive and great, sign of a good stay! Comfortable and clean.
- 4/5
Give it a 4 star!
- 5/5
The room was clean, neat, and quiet.
- 5/5
Great stay!
- 5/5
Staff was nice and pleasant. I'll surely stay, again.
- 4/5
Super friendly desk staff, nice breakfast service, overall clean and well maintained hotel and rooms.
- 5/5
Staff was over the top. Probably the nicest and kindest I have EVER experienced.