Holiday Inn Selma - Swancourt by IHG
About Holiday Inn Selma - Swancourt by IHG
Holiday Inn Selma - Swancourt By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi, car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Selma (CA).Visitors can take advantage of complimentary parking directly at the hotel. The accommodating team at the reception will aid you with amenities such as safety deposit boxes. Traveling with minimal baggage is achievable at Holiday Inn Selma - Swancourt By IHG, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones. Each accommodation at Holiday Inn Selma - Swancourt By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.For those who prefer savoring meals within their personal space, Holiday Inn Selma - Swancourt By IHG offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room.Indulge in the numerous pursuits available at Holiday Inn Selma - Swancourt By IHG. Unwind after your day by exploring the hot tub and find warmth and relaxation. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
Guests generally enjoy their stay at this hotel, praising the cleanliness of the rooms, comfort of the beds, and friendliness of the staff. However, some guests have issues with noise, either from the freeway or other hotel guests, and a few have experienced problems with the facilities, such as broken toilets or malfunctioning air conditioning.
- Clean rooms with comfortable beds
- Friendly and helpful staff
- Noise issues, either from the freeway or other hotel guests
- Occasional problems with facilities
- 5/5
Very clean, quiet. Great customer service
- 5/5
Clean room staff very nice. Pool and gym not open until 9 and closes at 9 Would be nice if we would have a choice for earlier time. Due to our travel
- 5/5
Everything is great I have no complaints at all property was clean my room was clean bathroom The staff was friendly courteous and informative I had a really great trip.
- 5/5
Great place to stay. The breakfast place was really good especially for the cost (in case yours is not included in your stay). Location wise it is near downtown so expect road noise but they provide ear plugs if needed.
- 5/5
I enjoyed the stay.
- 3/5
Booked a room with a jetted tub, but is was broken and when I let the front desk know, they were sorry but offered nothing because it was booked third party.
- 4/5
I do not normally complain about our accommodations when traveling. The only real bother was the bathroom fan noise. Seriously, it was annoyingly loud and could not be turned off. The fan didn't even work that well. The mirror was steamed up after a shower anyway.
- 1/5
Our room had mold in the bathroom ceiling
- 5/5
Lots of parking. Ev chargers in lot. Clean rooms. Nice staff. Fairly quiet. Comfy beds.
- 5/5
Amazing place to stay. Plenty of parking, the room was immaculate, staff were really helpful.
- 5/5
Great staff good location
- 5/5
Great room, cheerful staff, easy freeway access for the following day's drive
- 5/5
My friend and I each got her own room on the third floor. It was so quiet… I never heard any neighbors. I don’t know if it was just a light night but it was great. The freeway is close by but with the White Noise/fan on in the room, I didn’t hear it at all. Room service was decent and the bed was comfy. I would return for sure.
- 4/5
Only thing was that we were on the highway side of the hotel, and you could hear cars and trucks driving by.
- 5/5
I was given a recommendation to stay at this Holiday Inn for my visit in Selma. It did not disappoint! The gentleman at the front desk was so helpful, kind, and most courteous. It’s located in a great spot. Not five minutes from downtown Selma! I will definitely be staying here in June, when I return. This definitely will be my little home away from home when I need to visit my hairstylist every other month. Thank you for the recommendation Tabitha fromAllure Salon in downtown Selma 😊
- 3/5
Property needs fixing up. Ceiling, floors, shrubbery in need of better upkeep. Has run down look. Restaurant noisy with the music from the bar. Can't even talk across the table.
- 5/5
Great
- 5/5
Room was nice and spotless, the staff was very courteous, helpful and concerned, thank you for a wonderful stay....
- 5/5
Room was nice and spotless, the staff was very courteous, helpful and concerned, thank you for a wonderful stay....
- 5/5
The location was great & the hotel was clean & the personal was great at assisting me with any needs I had.
- 5/5
The location was great & the hotel was clean & the personal was great at assisting me with any needs I had.
- 5/5
Excellent front desk service, very clean room. Would definitely stay again!
- 5/5
Excellent front desk service, very clean room. Would definitely stay again!
- 4/5
Very nice place
- 4/5
Very nice place
- 5/5
Great Front Desk
- 4/5
The rooms we very clean and the night staff made us feel like long lost family.
- 4/5
The rooms we very clean and the night staff made us feel like long lost family.
- 5/5
Staff is great!
- 5/5
Staff is great!
- 5/5
All is very good
- 5/5
All is very good
- 5/5
Great hotel!
- 5/5
Great hotel!
- 2/5
When we arrived our room was not ready. Staff told us it would be ready in an hour as they were short staffed. We came back 2 hours later and it still was not ready. They were very apologetic and changed our room and told us if we needed anything at all to let them know. They gave us complimentary breakfast for our inconvenience at Legends. Their breakfast was delicious and was a large portion. We were note able to finish our meal. We did not have time to enjoy the facilities, but the pool area was quite and well kept. I tested the temp of the hot tub and it was not terrible warm. It could have been the fact that it was low 50's when we were there.
- 2/5
When we arrived our room was not ready. Staff told us it would be ready in an hour as they were short staffed. We came back 2 hours later and it still was not ready. They were very apologetic and changed our room and told us if we needed anything at all to let them know. They gave us complimentary breakfast for our inconvenience at Legends. Their breakfast was delicious and was a large portion. We were note able to finish our meal. We did not have time to enjoy the facilities, but the pool area was quite and well kept. I tested the temp of the hot tub and it was not terrible warm. It could have been the fact that it was low 50's when we were there.
- 5/5
Great service and cleanliness
- 5/5
Great service and cleanliness
- 5/5
This hotel provided an easy stopping point on my drive up to Sacramento. The hotel was very nice and upkept, but the hot tub was not working at the time of my visit. The bed was very comfortable and room was spacious. Parking was easy and secure. I would definitely recommend this hotel.
- 5/5
This hotel provided an easy stopping point on my drive up to Sacramento. The hotel was very nice and upkept, but the hot tub was not working at the time of my visit. The bed was very comfortable and room was spacious. Parking was easy and secure. I would definitely recommend this hotel.
- 5/5
Staff was friendly, helpful & accommodating.
- 5/5
Staff was friendly, helpful & accommodating.
- 5/5
I wish I had time to try the hot tub.
- 5/5
I wish I had time to try the hot tub.
- 5/5
The room was good and comfortable for the stay.
- 5/5
The room was good and comfortable for the stay.
- 5/5
Clean, really liked it.
- 5/5
Clean, really liked it.
- 5/5
Very clean and very friendly staff (ALL of them). My husband thought it was noisy, but that's because I opened the window. I chose it because of the gym, and it was great. Lovely setting
- 5/5
Very clean and very friendly staff (ALL of them). My husband thought it was noisy, but that's because I opened the window. I chose it because of the gym, and it was great. Lovely setting
- 5/5
Good hotel ! Close to everything you could ever need with very clean rooms and a nice pool and jacuzzi which I loved and the employees were very accommodating so I would definitely recommend and definitely be coming back
- 5/5
Good hotel ! Close to everything you could ever need with very clean rooms and a nice pool and jacuzzi which I loved and the employees were very accommodating so I would definitely recommend and definitely be coming back
- 5/5
Your staff had the best attitude and service. I spoke about issues with the front desk during check in and check out, and even though there was an issue with billing, it was easily and graciously addressed. Best service I’ve encountered in hotels/motels in decades.
- 5/5
Your staff had the best attitude and service. I spoke about issues with the front desk during check in and check out, and even though there was an issue with billing, it was easily and graciously addressed. Best service I’ve encountered in hotels/motels in decades.
- 5/5
Close to freeway
- 5/5
Close to freeway
- 5/5
Just a nice place
- 5/5
Just a nice place
- 4/5
Jetted tub wasn’t working.
- 4/5
Jetted tub wasn’t working.
- 4/5
My room was not ready at check in time, but they were able to get me into a clean room that had become available less than 10 min. Later. I appreciate that. That staff is friendly and professional.
- 4/5
My room was not ready at check in time, but they were able to get me into a clean room that had become available less than 10 min. Later. I appreciate that. That staff is friendly and professional.
- 5/5
Room is clean, worth the price.
- 5/5
Room is clean, worth the price.
- 4/5
Very friendly staff, clean comfy room, easy breakfast right on the property
- 4/5
Very friendly staff, clean comfy room, easy breakfast right on the property
- 1/5
When we arrived after 4pm room wasnt available yet, we had already been traveling for hours and just needed to freshen up for an event. So we waited another 45min-1 hr in the lobby and still nothing. We later returned around 1am, tired and when we walked in the rokm ut was still dirty and havent even been cleaned yet. We had to wait an additional 45min-1hr in the lobby waiting on the front desk employee to find us another room. I will never book here again
- 1/5
When we arrived after 4pm room wasnt available yet, we had already been traveling for hours and just needed to freshen up for an event. So we waited another 45min-1 hr in the lobby and still nothing. We later returned around 1am, tired and when we walked in the rokm ut was still dirty and havent even been cleaned yet. We had to wait an additional 45min-1hr in the lobby waiting on the front desk employee to find us another room. I will never book here again
- 4/5
Room was clean and free of orders.. Right off the freeway which made it easy to travel to my event. Didn't offer breakfast onsite but right next door was a resturaunt "Legend" that was good. For a little extra you get 2 breakfast vouchers. Overall nice facility, clean, good customer service..
- 4/5
Room was clean and free of orders.. Right off the freeway which made it easy to travel to my event. Didn't offer breakfast onsite but right next door was a resturaunt "Legend" that was good. For a little extra you get 2 breakfast vouchers. Overall nice facility, clean, good customer service..
- 5/5
Ok
- 5/5
Ok
- 5/5
loved the room , very spacious and overall a great stay!
- 5/5
loved the room , very spacious and overall a great stay!
- 2/5
Let customers know how noisy the rooms are by the freeway. The trains bell is very loud and very early
- 2/5
Let customers know how noisy the rooms are by the freeway. The trains bell is very loud and very early
- 4/5
The breakfast at Legends was yummy. Bed was too firm; made my hips hurt so much it woke me up. Rooms on the highway side are noisy. Stopper in tub didn’t work. Tub wasn’t completely clean. The hotel itself was quiet. Furnishings in the room were nice. WiFi worked great. Desk staff very friendly
- 4/5
The breakfast at Legends was yummy. Bed was too firm; made my hips hurt so much it woke me up. Rooms on the highway side are noisy. Stopper in tub didn’t work. Tub wasn’t completely clean. The hotel itself was quiet. Furnishings in the room were nice. WiFi worked great. Desk staff very friendly
- 5/5
Very nice staff.
- 5/5
Very nice staff.
- 4/5
Great bed
- 4/5
Great bed
- 5/5
Excellent
- 5/5
Excellent
- 5/5
I loved the pool and hot tub at this location. Front desk staff were amazing.
- 5/5
I loved the pool and hot tub at this location. Front desk staff were amazing.
- 5/5
clean
- 5/5
clean
- 4/5
Just a typical holiday inn hotel, but breakfast is paid.
- 4/5
Just a typical holiday inn hotel, but breakfast is paid.
- 5/5
Check in Service was friendly and professional. Very helpful
- 5/5
Check in Service was friendly and professional. Very helpful
- 5/5
Can’t complaint,comfort beds,clean rooms
- 5/5
Can’t complaint,comfort beds,clean rooms
- 4/5
The restaurant was a bit different. They only had one person working, she forgot our drinks and took more then 20 minutes to take out drink and food order. The food was delicious.
- 4/5
The restaurant was a bit different. They only had one person working, she forgot our drinks and took more then 20 minutes to take out drink and food order. The food was delicious.
- 5/5
Excellent service by staff. Very clean room
- 5/5
Excellent service by staff. Very clean room
- 5/5
Nick was super nice and helpful during our check-in.
- 5/5
Nick was super nice and helpful during our check-in.
- 5/5
couldn't get the heater to work.
- 4/5
The room smells and causes me allergy!
- 4/5
The room smells and causes me allergy!
- 5/5
Beautiful hotel, classy, clean, convenient, and friendly staff
- 5/5
Beautiful hotel, classy, clean, convenient, and friendly staff
- 5/5
None
- 5/5
Gentleman at the front desk was great and personable. He made check in quick and easy.
- 5/5
Gentleman at the front desk was great and personable. He made check in quick and easy.
- 5/5
You do get the freeway noise since it’s right by the freeway.
- 5/5
You do get the freeway noise since it’s right by the freeway.
- 5/5
Only thing I can’t work the coffee machine
- 5/5
Only thing I can’t work the coffee machine
- 3/5
We have stayed here multiple times as a 1/2 way point to the mountains. Never an issue- the staff is amazing . However , this time , there were hairs in the shower. We bailed on taking a shower as we had to leave very early and didn’t want to go through the hassle . The rest of the room looked clean.
- 3/5
We have stayed here multiple times as a 1/2 way point to the mountains. Never an issue- the staff is amazing . However , this time , there were hairs in the shower. We bailed on taking a shower as we had to leave very early and didn’t want to go through the hassle . The rest of the room looked clean.
- 5/5
Clean and adjacent to a restaurant bar & grill with good food.
- 5/5
Clean and adjacent to a restaurant bar & grill with good food.
- 5/5
Great
- 5/5
Great
- 5/5
I was in town for a cycling event. I had a first floor room and I found it clean and neat. The bed was comfortable and aside from an intermittent plumbing noise quiet. Parking near the window and seemed secure.
- 5/5
I was in town for a cycling event. I had a first floor room and I found it clean and neat. The bed was comfortable and aside from an intermittent plumbing noise quiet. Parking near the window and seemed secure.
- 4/5
Good costumer service
- 4/5
Good costumer service
- 3/5
Overall it was okay for staying one night, it had an extremely strong smell in the room, like bleach or some weird cleaning product almost but quite. We had to open the windows for hours and it still smelled like it even when we left. Staff was friendly checking in & out.
- 3/5
Overall it was okay for staying one night, it had an extremely strong smell in the room, like bleach or some weird cleaning product almost but quite. We had to open the windows for hours and it still smelled like it even when we left. Staff was friendly checking in & out.
- 5/5
parking , close to my activity
- 5/5
parking , close to my activity
- 5/5
It was fun. The people there at the hotel are amazing. The only downside is that there were some guys smoking and drinking by the train area so I didn’t go out there. I usually do but couldn’t stand the smell from them. The alarm went off in my room at 1:00am found out it was the battery dying. Overall, had a good experience. Always love the cookies and service.
- 5/5
It was fun. The people there at the hotel are amazing. The only downside is that there were some guys smoking and drinking by the train area so I didn’t go out there. I usually do but couldn’t stand the smell from them. The alarm went off in my room at 1:00am found out it was the battery dying. Overall, had a good experience. Always love the cookies and service.
- 5/5
Great, Friendly customer service.
- 5/5
Great, Friendly customer service.
- 4/5
Nice hotel with a resturant within walking distance.
- 4/5
Nice hotel with a resturant within walking distance.
- 4/5
Hotel was clean. Restaurant closes at 9:00. Don’t get a room on the freeway side of hotel.
- 4/5
Hotel was clean. Restaurant closes at 9:00. Don’t get a room on the freeway side of hotel.
- 5/5
Such a gorgeous place; very quiet, safe, and spacious rooms.
- 5/5
Such a gorgeous place; very quiet, safe, and spacious rooms.
- 5/5
All
- 5/5
All
- 2/5
Terrible shower. Old facility
- 2/5
Terrible shower. Old facility
- 5/5
Really enjoyed my stay there.
- 5/5
Really enjoyed my stay there.
- 4/5
The room was big and the bed comfortable. Parking was free
- 4/5
The room was big and the bed comfortable. Parking was free
- 5/5
Andrew and Mark they are the best! Great Management Team.
- 5/5
Andrew and Mark they are the best! Great Management Team.
- 4.5/5
Location
- 4/5
Nice
- 4/5
Nice
- 5/5
We stay here often while visiting family. Staff is always very nice and rooms are clean. Close to restaurants and gas station and Hwy but not noisy. Not fancy but it’s clean and nice.
- 5/5
We stay here often while visiting family. Staff is always very nice and rooms are clean. Close to restaurants and gas station and Hwy but not noisy. Not fancy but it’s clean and nice.
- 5/5
Thank you Chin, your the best.
- 5/5
Thank you Chin, your the best.
- 5/5
Loved the beds. Staff is always friendly.
- 5/5
Loved the beds. Staff is always friendly.
- 5/5
Employees were very kind at check in. Love the open coffee bar all day.
- 5/5
Employees were very kind at check in. Love the open coffee bar all day.
- 5/5
The staff is always great and now they are baking cookies for the guests. We stay here often.
- 5/5
The staff is always great and now they are baking cookies for the guests. We stay here often.
- 5/5
Clean room with nice amenities.
- 5/5
Clean room with nice amenities.
- 5/5
Just a wonderful hotel and staff. Restaurant is within walking distance with delicious food and bar.
- 5/5
Just a wonderful hotel and staff. Restaurant is within walking distance with delicious food and bar.
- 5/5
Friendly staff and all the amenities you need!
- 5/5
Friendly staff and all the amenities you need!
- 5/5
Very clean and convenient, friendly staff. Enjoyed my stay.
- 5/5
Very clean and convenient, friendly staff. Enjoyed my stay.
- 5/5
Little warm but the a/c had us under the blanket. Everything worked great. The legends restaurant next door definitely has some impressive food!
- 5/5
Little warm but the a/c had us under the blanket. Everything worked great. The legends restaurant next door definitely has some impressive food!
- 5/5
Clean, darling and friendly, front desk staff, big room, great bar next door, and very pretty inside. Will be back.
- 5/5
Clean, darling and friendly, front desk staff, big room, great bar next door, and very pretty inside. Will be back.
- 3/5
We got in late (we had notified them in advance that we’d be late and received an acknowledgment from the property to that effect) to find the front doors locked and no one at the desk. It took 5 minutes and we had to call the property to do it, but someone did come out and saw us through the door before letting us check in. That being said, the night manager was very gracious and apologetic, embarrassed that he didn’t know anyone would be checking in late.
- 3/5
We got in late (we had notified them in advance that we’d be late and received an acknowledgment from the property to that effect) to find the front doors locked and no one at the desk. It took 5 minutes and we had to call the property to do it, but someone did come out and saw us through the door before letting us check in. That being said, the night manager was very gracious and apologetic, embarrassed that he didn’t know anyone would be checking in late.
- 5/5
Need alternative option close
- 5/5
Need alternative option close
- 5/5
Location
- 2/5
Elevator not in service
- 2/5
Elevator not in service
- 5/5
Staff was very welcoming, nice updated rooms
- 5/5
Staff was very welcoming, nice updated rooms
- 5/5
The freeway noise kept us awake all night
- 5/5
The freeway noise kept us awake all night
- 5/5
This guest did not leave comments about this hotel.
- 4/5
First room we were in was very nice. Well appointed, clean and quiet. Unfortunately the toilet broke. They do not have after hours maintenance so we had to change rooms. This new room was not as nice and more freeway noise.
- 4/5
First room we were in was very nice. Well appointed, clean and quiet. Unfortunately the toilet broke. They do not have after hours maintenance so we had to change rooms. This new room was not as nice and more freeway noise.
- 5/5
Staff at check-in where extremely polite. I had a fast and easy check in. Highly recommend
- 5/5
Staff at check-in where extremely polite. I had a fast and easy check in. Highly recommend
- 5/5
Best place to stay at Selma
- 5/5
Best place to stay at Selma
- 5/5
Great service
- 5/5
Great service
- 4/5
- 4/5
- 5/5
Great customer service and clean rooms!
- 5/5
Great customer service and clean rooms!
- 4/5
It was nice, but the elevator it’s so low it takes a long time.
- 4/5
It was nice, but the elevator it’s so low it takes a long time.
- 5/5
My companion is using a folding transport chair due to an ankle injury. I was disappointed the main doors were not ADA friendly, but the alert staff, when they saw us approaching, hustled up to open the doors for us coming and going. Staff was friendly as well. Business takes me to this area a few times a year and I will not hesitate to rebook.
- 5/5
My companion is using a folding transport chair due to an ankle injury. I was disappointed the main doors were not ADA friendly, but the alert staff, when they saw us approaching, hustled up to open the doors for us coming and going. Staff was friendly as well. Business takes me to this area a few times a year and I will not hesitate to rebook.
- 5/5
All other staff were great and pleasant any time we asked for recommendations or needed help and check out was a breeze. Parking was very convenient. Our room was clean and the bed was super comfy. We were very tired from travel and had restful sleep at this facility. It would have been nice to have a continental breakfast.
- 5/5
All other staff were great and pleasant any time we asked for recommendations or needed help and check out was a breeze. Parking was very convenient. Our room was clean and the bed was super comfy. We were very tired from travel and had restful sleep at this facility. It would have been nice to have a continental breakfast.
- 3/5
Freeway noise Legends is cool
- 3/5
Freeway noise Legends is cool
- 5/5
We decided to stay in area to enjoy the nice unseasonable temperatures and explore some local areas. We made a great choice here…nice clean and comfortable hotel, great bar and grill and as a bonus, they had a live band outdoors in evening next to a big beautiful Koi Pond. We discovered a nice little winery just 4 miles down the road as an added bonus. Fun little weekend with my Sweetie!
- 5/5
We decided to stay in area to enjoy the nice unseasonable temperatures and explore some local areas. We made a great choice here…nice clean and comfortable hotel, great bar and grill and as a bonus, they had a live band outdoors in evening next to a big beautiful Koi Pond. We discovered a nice little winery just 4 miles down the road as an added bonus. Fun little weekend with my Sweetie!
- 4/5
It will become my regular go to when im in the area for work
- 4/5
It will become my regular go to when im in the area for work
- 5/5
It was great, but bathroom lock did not work.
- 5/5
I highly recommend staying at The Holiday Inn Swan Court in Selma since it's a very convenient place to stay for my husband and I. We were able to check in early ~ 11:30 a.m. since I had requested the early check-in since we had a party to attend that day. The room was ready when we got there. The only downfall was the noise level since we were close to the freeway and highway so if you are sensitive to noise request a room where it's quieter. Other than that it was a perfect stay. We ate breakfast at the hotel which was delicious and the portions are huge. It was very convenient since we didn't have to drive somewhere else to eat.
- 5/5
Excellent facilities and very comfortable bedding.
- 5/5
Was disappointed in the windows/inability to filter street noise/racing, need to update the windows..
- 5/5
As always, a good place to stay when visiting our friends and family in Selma and Fresno area
- 4/5
Clean, nice hotel and friendly staff.
- 5/5
Stayed two nights at Swan Court in Selma California. We were upgraded upon arrival and checking in to a suite because the room that was booked was unavailable. The suite was definitely a surprise and it was very clean, spacious, and had all the expected elements. The staff at the hotel were friendly and very helpful. We ate at the restaurant on site and here too, the service was excellent.
- 4/5
We were sad to hear the jacuzzi was out of service. The elevator was very slow. There were no luggage carts when we arrived. One sat in our hallway all night, so I dont think staff checked the floors. The room was comfortable and had a fridge, and microwave. There were no laundry bags which I could have used, but they did offer cookies and coffee in the lobby.
- 4/5
Overnight trip, the hotel was clean, comfortable, and the service was great 😊
- 5/5
Will have to follow up because my card was attempted to be charged when we checked out, which was odd since I paid through this app.
- 5/5
Very nice hotel. Beds were very comfortable.
- 5/5
nice
- 5/5
It was very clean and very central ansy access to go anywhere. They only thing we called because the thermostat had an error message needing battery replacement. Nobody ever came but the room did not get cold. Other wise very good.
- 5/5
Great place to stay for a wedding event .
- 2.5/5
This guest did not leave comments about this hotel.
- 5/5
Quick & easy check-in, coffee and cookies available by registration desk, clean room. Restaurant and gas station only steps away, Starbucks and shopping very close by.
- 5/5
The rooms were clean and the common area, lobby, was, although small, inviting. The front desk people were very friendly and welcoming.
- 5/5
Staff was very accommodating to our special needs requested for an elderly guest and it was very much appreciated.
- 4/5
muy bueno
- 5/5
Enjoyed my stay very much.
- 5/5
Relaxing
- 1/5
I always stayed in this Hotel & I could hardly sleep … They shouldn’t rent this room because it’s the last one of the building … it’s really bad … I was very tired from a long drive & it was just a miserable night! The sprinkler system is very loud & the water hits the window when they turn on…
- 5/5
Simple and Friendly
- 4/5
Fun Environment.
- 5/5
Really great service, nice facility, fun amenities
- 4/5
Friendly service
- 1/5
Worst experience ever fire alarm went off at midnight we were stuck outside for over an hour when we were finally let back into our room the fire alarm continue to go off sporadically throughout the night. The room service manager was very rude and disrespectful to guests while they were outside. I am expecting a full refund for my night stay.
- 2.5/5
desk needed a lamp; no extra trash bin in the room, only in the bathroom. Had a faulty alarm system. Alarm went off in the middle of the night and kept blaring. We had to call the front desk to see if we needed to exit.
- 5/5
Friendly staff. Clean comfortable rooms.
- 5/5
Selected hotel based on close access to EV charging for car.
- 3/5
Room was nice - bed was especially comfy. However while there the AC in one of our rooms stopped functioning and the elevator stopped working for about an hour.
- 4/5
Amazing staff, so friendly and helpful. Pool is great, as are the swans which you can feed. Get a room that doesn't face the free way if you want a bit more quiet.
- 2/5
When I booked it, the photo showed a restaurant next door with outside dining. When we arrived, we were told the restaurant was closed due to a fire a month ago. Not said on the website! They had no complimentary breakfast and the limited items they had for sale were old and overpriced. They were nothing like the photos on the website. Old and unloved property that I'm sure was once nice but has been neglected.
- 2/5
- 5/5
The property was nice and clean the only problem we were on the side of the freeway and it was kind of noise. But over all very nice. Me and my husband were so comfortable on that mattress that we woke up at 11:30am
- 5/5
This guest did not leave comments about this hotel.
- 5/5
Yes the room doors slam hard and are very loud don¿t like that late at night.
- 5/5
The whole place was clean and staff was friendly and accommodating. The pool area was well maintained and there was a restaurant a short walking distance away.
- 4.5/5
This guest did not leave comments about this hotel.
- 5/5
Great hotel overall, loved the pool and pool area!
- 5/5
The connecting door
- 5/5
This guest did not leave comments about this hotel.
- 5/5
Very Clean
- 5/5
This guest did not leave comments about this hotel.
- 3.5/5
No
- 5/5
The pool was open.
- 3/5
Nothing to watch or order on tv ,vending machines mostly empty