W Scottsdale
About W Scottsdale
Nestled beside Old Town Scottsdale and surrounded by championship golf and upscale dining, W Scottsdale blends desert beauty with elevated luxury. Indulge in signature spa treatments and soak up the sun at the hotel’s iconic second-floor WET Deck. The Cottontail Lounge offers a curated cocktail menu, light bites, and a striking views for stylish evenings. The onsite dining at Sexy Roman serves up bold Italian flavors in a sultry, high-energy setting, perfect for dinner, drinks, or a late-night rendezvous. Whether you're unwinding At AWAY Spa or lounging at WET Deck, W Scottsdale invites you to experience the city’s energy with a touch of indulgence.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
The hotel receives mixed reviews with guests appreciating the friendly staff, excellent location, and vibrant nightlife, but expressing dissatisfaction with the noise levels, small rooms, and subpar cleanliness. Some guests also reported issues with the pool area and overpriced amenities.
- Friendly staff
- Excellent location and vibrant nightlife
- Noise levels and small rooms
- Subpar cleanliness and issues with pool area
- 4/5
The property was very nice and clean and staff was very helpful. There were missing refrigerators in a few of our rooms but they brought me one up. There were also a few things closed due to renovations. Other then that it was nice and I really enjoyed the pool area
- 4/5
Nice hotel. Friendly staff. In close proximity to many restaurants and shopping. This isn’t the hotel for you if you like quiet. Rooms are small also. But really good location, very clean, accessible.
- 5/5
Pool menu needs work as does in room dining. A lot of construction while I was there but that's just life. Staff was awesome, I must have talked to Raul every morning.
- 5/5
Wet deck on the weekend
- 5/5
Ambiance and staff five stars!
- 1/5
I stayed at the W Scottsdale for my birthday, and unfortunately it was a miss. The biggest issue was the room. There were stains on the sheets that made it look like they hadn’t been properly washed. The whole room felt dated. The only bright spot was the team at the Wetdeck. They were awesome, friendly, fast, and made the pool area actually enjoyable. Outside of that, the rest of the stay was disappointing. I wouldn’t recommend it if you’re looking for a clean, updated room for a special occasion.
- 5/5
Property was in a great central location. Staff was incredibly helpful and nice. Would definitely stay here again.
- 4/5
The front desk staff on arrival was wonderful-especially Khayla . Some areas were closed due to renovations and a large group of conventioneers pretty much took over the hotel. Our room was clean and average- no view. Prices for rooms were high. The on-site restaurant, Sexy Roman,was delicious and the staff impeccable.
- 5/5
We had an amazing time the room was beautiful staff was excellent and the ambiance was great
- 5/5
My go to place in Scottsdale!
- 5/5
Everything was great
- 5/5
The spa was absolutely amazing, the pool was wonderful, the bar was fun with wonderful servers, and the entire staff was amazing. My only complaint was the room service lacked options and had hidden fees that almost doubled the cost, but aside from that, I highly recommend!! I will be back and will stay again at a W hotel!!
- 5/5
Great service, facilities and overall experience.
- 4/5
Nice room great staff
- 4/5
Nice room great staff
- 5/5
Great property!
- 5/5
Great property!
- 5/5
They were doing construction , I couldn’t sleep so they comped a night. Very attentive and very nice
- 5/5
They were doing construction , I couldn’t sleep so they comped a night. Very attentive and very nice
- 4/5
Very good
- 5/5
Loved it
- 5/5
Loved it
- 5/5
Very busy lively hotel
- 5/5
Very busy lively hotel
- 3/5
I was very disappointed that the TV was not working. The staff did come up but it took awhile for them to get it back on line with the cable company. I was very upset because I couldn't take a nap because they were in my room working on the tv. I was very tired from my long flight from the night before.
- 3/5
I was very disappointed that the TV was not working. The staff did come up but it took awhile for them to get it back on line with the cable company. I was very upset because I couldn't take a nap because they were in my room working on the tv. I was very tired from my long flight from the night before.
- 5/5
All good. Check in was efficient and easy!
- 5/5
All good. Check in was efficient and easy!
- 0.5/5
very small room size and very old mattress with springs poking out.
- 0.5/5
very small room size and very old mattress with springs poking out.
- 5/5
Rooms clean, pool area relaxing, bar in lobby was very attentive
- 5/5
Rooms clean, pool area relaxing, bar in lobby was very attentive
- 5/5
Excellent
- 5/5
Excellent
- 5/5
This hotel is perfect! Staff is very friendly and rooms are gorgeous.
- 5/5
This hotel is perfect! Staff is very friendly and rooms are gorgeous.
- 5/5
Great location beautiful hotel!
- 5/5
Great location beautiful hotel!
- 5/5
Great staff, clean rooms, great location
- 5/5
Great staff, clean rooms, great location
- 5/5
Wonderful room, facility, staff and service! Highly recommend. Close to many shops and eateries. You MUST try out the Sexy Roman that is inside the hotel. Great food and atmosphere!
- 5/5
Wonderful room, facility, staff and service! Highly recommend. Close to many shops and eateries. You MUST try out the Sexy Roman that is inside the hotel. Great food and atmosphere!
- 5/5
This hotel code not be more attentive or accommodating
- 5/5
This hotel code not be more attentive or accommodating
- 5/5
Staff was great!! Pool party on Saturday the best!
- 5/5
Staff was great!! Pool party on Saturday the best!
- 5/5
The W is always a nice trendy place to stay. Pool scene is really fun. However, I would double check your bill. They like to charge you for the mini bar even though you don’t use it! Check your invoice!
- 5/5
The W is always a nice trendy place to stay. Pool scene is really fun. However, I would double check your bill. They like to charge you for the mini bar even though you don’t use it! Check your invoice!
- 5/5
Great location, great room!
- 5/5
Great location, great room!
- 4/5
I understand the bougie vibe attracts a lot of hustlers… but it’s super tacky and quite frankly disrespectful, when as guests of the hotel, we were treated so poorly by security when we tried to access the pool. Such a shame! Otherwise it was a lovely stay! Amazing restaurant, the cart bartender lady is a gem and truly understands the hospitality experience. Bravo to an amazing team all around… except for that one guy by the back entrance to the pool! Ah, the ice cream and champagne surprise at the lobby was incredible!!!
- 4/5
I understand the bougie vibe attracts a lot of hustlers… but it’s super tacky and quite frankly disrespectful, when as guests of the hotel, we were treated so poorly by security when we tried to access the pool. Such a shame! Otherwise it was a lovely stay! Amazing restaurant, the cart bartender lady is a gem and truly understands the hospitality experience. Bravo to an amazing team all around… except for that one guy by the back entrance to the pool! Ah, the ice cream and champagne surprise at the lobby was incredible!!!
- 5/5
We had a great stay and appreciated the amazing staff and the surrounding area!
- 5/5
We had a great stay and appreciated the amazing staff and the surrounding area!
- 4.5/5
Superb
- 5/5
Excellent, quick responsive staff wonderful amenities, beautiful lively neighborhood, especially on the weekends and the pool area was excellent especially if you were looking for something to do as an adult.
- 5/5
Excellent, quick responsive staff wonderful amenities, beautiful lively neighborhood, especially on the weekends and the pool area was excellent especially if you were looking for something to do as an adult.
- 5/5
Love staying here. Convenient location, clean and comfortable.
- 5/5
Love staying here. Convenient location, clean and comfortable.
- 5/5
Great hotel and in a great area!
- 5/5
Great hotel and in a great area!
- 5/5
Very nice
- 5/5
Very nice
- 5/5
We enjoyed the lively atmosphere.
- 5/5
We enjoyed the lively atmosphere.
- 5/5
Solid spot
- 5/5
Solid spot
- 1/5
Horrible experience
- 1/5
Horrible experience
- 5/5
Exceptional
- 4/5
The food in the new resturant ‘Sexy Roman’ was amazing. The service at the pool bar was very good. The ancillary staff no so much they actually turned the mobile air conditioner away from my wife and myself to use it to circulate air around the room. This was done when we were the only 2 there. Room was clean and well appointed.
- 4/5
The food in the new resturant ‘Sexy Roman’ was amazing. The service at the pool bar was very good. The ancillary staff no so much they actually turned the mobile air conditioner away from my wife and myself to use it to circulate air around the room. This was done when we were the only 2 there. Room was clean and well appointed.
- 3.5/5
It’s a lovely hotel, the rooms are clean and the hotel staff are generally great This really isn’t a hotel for a solo traveller over the age of about 35. That being said, I got the emails that it was a party and I chose to stay there anyway
- 5/5
Exceptional
- 5/5
Friendly helpful staff. When out of their when answering our questions and taking care of our needs. Great location. Great rooms. Great atmosphere.
- 5/5
Friendly helpful staff. When out of their when answering our questions and taking care of our needs. Great location. Great rooms. Great atmosphere.
- 5/5
Amazing!
- 5/5
Amazing!
- 0.5/5
Bad
- 5/5
Amazing stay, great location, friendly service the entire trip. See you again soon :)
- 5/5
Amazing stay, great location, friendly service the entire trip. See you again soon :)
- 5/5
Amazing 4th of July pool party.
- 5/5
Amazing 4th of July pool party.
- 0.5/5
Bad
- 5/5
Such a great vibe. Everyone was so nice and friendly welcoming attentive
- 5/5
Such a great vibe. Everyone was so nice and friendly welcoming attentive
- 5/5
Was a single night stay w the wife to get away from the house. Perfect location and room for romantic staycation
- 5/5
Was a single night stay w the wife to get away from the house. Perfect location and room for romantic staycation
- 4/5
Couldn’t get the air conditioner to cool down the whole room. The double queen bed on the 5th floor was spacious. The shower water temp is easily very hot. We tried the Roman restaurant for lunch and it was delicious.
- 4/5
Couldn’t get the air conditioner to cool down the whole room. The double queen bed on the 5th floor was spacious. The shower water temp is easily very hot. We tried the Roman restaurant for lunch and it was delicious.
- 3/5
N/a
- 3/5
N/a
- 5/5
What a wonderful W! Highly recommend.
- 5/5
What a wonderful W! Highly recommend.
- 4/5
Hotel was exactly what I expected it to be.
- 4/5
Hotel was exactly what I expected it to be.
- 3/5
I called and spoke with the concierge twice regarding booking a dinner reservation for my stay. Upon arrival, the front desk had no clue about the reservation and it was not booked. The pool only has maybe 20 chairs for hotel guests. The rest of the seating around the pool (the good seating with ample shade) is reserved for bottle service only. The pool manager confiscated my shirt that I left on a “reserved” pool chair for purchase at 10 am while I was grabbing food 50 feet away. I didn’t realize the rules and was asking around if anyone had seen where my shirt went. There were no towels at the pool until 2 pm. I had to go up to my room to get a towel. All the pool chairs that had pool towels on it were dirty from the day before. The AC in the room didn’t work very well. I will not be returning.
- 3/5
I called and spoke with the concierge twice regarding booking a dinner reservation for my stay. Upon arrival, the front desk had no clue about the reservation and it was not booked. The pool only has maybe 20 chairs for hotel guests. The rest of the seating around the pool (the good seating with ample shade) is reserved for bottle service only. The pool manager confiscated my shirt that I left on a “reserved” pool chair for purchase at 10 am while I was grabbing food 50 feet away. I didn’t realize the rules and was asking around if anyone had seen where my shirt went. There were no towels at the pool until 2 pm. I had to go up to my room to get a towel. All the pool chairs that had pool towels on it were dirty from the day before. The AC in the room didn’t work very well. I will not be returning.
- 2.5/5
The location This hotel has no soul.. too busy staff arrogant
- 2/5
We paid 425 per night and totally not worth it It was very basic
- 2/5
We paid 425 per night and totally not worth it It was very basic
- 5/5
Great staff
- 5/5
Great staff
- 4/5
We were very disappointed to not be able to use the pool Saturday because of pool party. We would have stayed some where else if we would have known.
- 4/5
We were very disappointed to not be able to use the pool Saturday because of pool party. We would have stayed some where else if we would have known.
- 0.5/5
Nothing too dirty very bad very bad service very bad people
- 0.5/5
Nothing is a bad hotel bad service very expensive Nothing too dirty very bad very bad service very bad people
- 5/5
Great
- 5/5
Great
- 5/5
Great hotel accommodations and staff
- 5/5
Great hotel accommodations and staff
- 5/5
Excellent staff
- 5/5
Excellent staff
- 5/5
Overall amazing place. Epic pool and pool parties. Will be the place I stay from here out.
- 5/5
Overall amazing place. Epic pool and pool parties. Will be the place I stay from here out.
- 5/5
Exceptional
- 3.5/5
Good
- 4/5
Idk
- 4/5
Idk
- 5/5
It was a fun, enjoyable weekend with my husband. The only downside was the sliding door to go on the balcony was behind the tv which made it awkward
- 5/5
It was a fun, enjoyable weekend with my husband. The only downside was the sliding door to go on the balcony was behind the tv which made it awkward
- 5/5
Beautiful hotel and great staff.
- 5/5
Beautiful hotel and great staff.
- 5/5
Love it!
- 5/5
Love it!
- 5/5
Exceptional
- 3/5
Quality of bedding was poor and single ply toilet paper.
- 3/5
Quality of bedding was poor and single ply toilet paper.
- 3/5
I paid for the room for my niece and then they charged her card for the room also!
- 3/5
I paid for the room for my niece and then they charged her card for the room also!
- 0.5/5
The rudest place in the world Staff treats you like shit
- 2/5
Bathrooms had no extra stuff such as shower caps, small kits we need in the toilets, everything was marked with a price tag - a flimsy tote bag hung in the closet- “ take it “ - for 20 dollars, water bottles- 10 dollars. The beds were really small and uncomfortable. We were told there is golf cart shuttle that will drop us off within a certain distance, when we used it , we realized there was a fee for using it- it turned out to be more expensive than Uber . I think they need to take care of their hotel guests better considering the price for staying at this hotel. Only positive thing was the location.
- 2/5
Bathrooms had no extra stuff such as shower caps, small kits we need in the toilets, everything was marked with a price tag - a flimsy tote bag hung in the closet- “ take it “ - for 20 dollars, water bottles- 10 dollars. The beds were really small and uncomfortable. We were told there is golf cart shuttle that will drop us off within a certain distance, when we used it , we realized there was a fee for using it- it turned out to be more expensive than Uber . I think they need to take care of their hotel guests better considering the price for staying at this hotel. Only positive thing was the location.
- 5/5
Friendly staff Nice rooms
- 5/5
Friendly staff Nice rooms
- 3/5
Ordered room service and the food was absolutely terrible! The manager did refund what we paid.
- 3/5
Ordered room service and the food was absolutely terrible! The manager did refund what we paid.
- 0.5/5
The rudest place in the world Staff treats you like shit
- 2.5/5
Close to downtown, could walk everywhere. The pool is large with plenty of lounge chairs and seating area. Drinks and food are outrageously priced. On a very slow week, we were placed on the East side of the hotel that was right next to construction and loud bars with music going until 2am. We easily could've been placed on the West side with a thoughtful staff member considering the situation at hand. Would stay there again and request and interior room with a garden/pool view or West facing room.
- 5/5
I had a wonderful experience at this hotel. Staff were always available and extremely helpful. The resort has a nice modern touch with a beautiful pool area. I will definitely be coming back!
- 5/5
I had a wonderful experience at this hotel. Staff were always available and extremely helpful. The resort has a nice modern touch with a beautiful pool area. I will definitely be coming back!
- 5/5
Great place
- 5/5
Great place
- 5/5
I was expecting it to be more lively but the wet deck was very quiet
- 5/5
I was expecting it to be more lively but the wet deck was very quiet
- 3/5
Not my favorite vibes
- 3/5
Not my favorite vibes
- 5/5
Super cool vibe. Very clean. Will go back!
- 5/5
Nice stay. 3rd time here. Staff very friendly! 😃
- 5/5
Nice stay. 3rd time here. Staff very friendly! 😃
- 5/5
The staff was amazing. They immediately took care of our needs everytime we called.
- 5/5
The staff was amazing. They immediately took care of our needs everytime we called.
- 1/5
Tv didn’t work. Very frustrating.
- 5/5
Close to old Town
- 5/5
Close to old Town
- 1/5
We have left wallet in the room. When we realized and contacted management, all money was gone, stolen by housekeeper or security at the hotel.
- 1/5
We have left wallet in the room. When we realized and contacted management, all money was gone, stolen by housekeeper or security at the hotel.
- 3/5
beautiful design throughout. However, the room is fairly small.
- 3/5
beautiful design throughout. However, the room is fairly small.
- 5/5
Location and pool were perfect.
- 5/5
Location and pool were perfect.
- 5/5
Everything
- 4/5
Amenities on the property were great - fun time at the pool with great drinks! Just a couple of things in the room that we weren’t happy with; first off the mini-fridge was super-packed with a variety of alcoholic and nonalcoholic drinks not leaving any room for anything else. Bottom line, don’t expect to bring any outside drinks or snacks needing refrigeration to fit unless you empty the fridge. The safe was acting finicky at times so let the front-desk staff know. Finally, the bed - I’ve stayed at other Marriott hotels with comfier beds. I would probably return to this property in the future considering how everything in the area is in walking distance and the customer service was excellent!
- 4/5
Amenities on the property were great - fun time at the pool with great drinks! Just a couple of things in the room that we weren’t happy with; first off the mini-fridge was super-packed with a variety of alcoholic and nonalcoholic drinks not leaving any room for anything else. Bottom line, don’t expect to bring any outside drinks or snacks needing refrigeration to fit unless you empty the fridge. The safe was acting finicky at times so let the front-desk staff know. Finally, the bed - I’ve stayed at other Marriott hotels with comfier beds. I would probably return to this property in the future considering how everything in the area is in walking distance and the customer service was excellent!
- 4/5
This is what I find highly important!!!!!! Make sure if you’re eating/going to the pool on site that you bring the proper attire!! Each area has a unique and specific dress code to get in, so make sure to check your email for info from the W Scottsdale! (Honestly it felt good coming dressed up, everyone there is dressed up) My stay was amazing! The music downstairs is loud at the pool but they don’t go into the night even on Saturdays, they even congratulated us with an upgraded room when I told them about why we chose them for our stay (like I said: read your emails from the W!) The service is phenomenal! Calling the front desk? Maybe it rang one time! Calling room service? They’re fast and helpful! With a unique menu that made me feel like I was eating out while staying in (we aren’t big parties), the food was some of the best I’ve had. I recommend staying for even just a night when you want luxury and a relaxing stay.
- 4/5
This is what I find highly important!!!!!! Make sure if you’re eating/going to the pool on site that you bring the proper attire!! Each area has a unique and specific dress code to get in, so make sure to check your email for info from the W Scottsdale! (Honestly it felt good coming dressed up, everyone there is dressed up) My stay was amazing! The music downstairs is loud at the pool but they don’t go into the night even on Saturdays, they even congratulated us with an upgraded room when I told them about why we chose them for our stay (like I said: read your emails from the W!) The service is phenomenal! Calling the front desk? Maybe it rang one time! Calling room service? They’re fast and helpful! With a unique menu that made me feel like I was eating out while staying in (we aren’t big parties), the food was some of the best I’ve had. I recommend staying for even just a night when you want luxury and a relaxing stay.
- 4/5
Had a wonderful stay at the hotel. Staff were all great.
- 4/5
Had a wonderful stay at the hotel. Staff were all great.
- 5/5
Great stay
- 5/5
Great stay
- 5/5
All the employees were fantastic, friendly, and helpful when the air conditioner went out when we arrived. The night desk and engineers fixed the unit, and the room was cool and relaxing way to spend my birthday in AZ
- 5/5
All the employees were fantastic, friendly, and helpful when the air conditioner went out when we arrived. The night desk and engineers fixed the unit, and the room was cool and relaxing way to spend my birthday in AZ
- 5/5
Nice stay
- 5/5
Nice stay
- 5/5
The property was very nice, and the staff was very pleasant and friendly. I would recommend the W to anyone and I hope to be back soon.
- 5/5
The property was very nice, and the staff was very pleasant and friendly. I would recommend the W to anyone and I hope to be back soon.
- 5/5
Incredible staff ..
- 5/5
Incredible staff ..
- 5/5
Fantastic property!! Definitely will be back!!!
- 5/5
Fantastic property!! Definitely will be back!!!
- 5/5
Love i
- 5/5
Love i
- 1/5
Terrible service , they keep charging my credit card , I paid in full my invoice and they charge twice the full amount of the invoice
- 1/5
Terrible service , they keep charging my credit card , I paid in full my invoice and they charge twice the full amount of the invoice
- 3/5
Decent
- 3/5
Decent
- 3/5
Average hotel. Not worth the price. Rooms are small and uncomfortable. Gym is very small and poorly equipped. Overall is not worth the price.
- 3/5
Average hotel. Not worth the price. Rooms are small and uncomfortable. Gym is very small and poorly equipped. Overall is not worth the price.
- 1/5
Worst customer service I have ever been to. I have been to multiple W hotels around the world, yet this was by far the worst location in terms of customer service and staff. I am not sure how the W gave them the license to run this location. Terrible, would never book again!
- 1/5
Worst customer service I have ever been to. I have been to multiple W hotels around the world, yet this was by far the worst location in terms of customer service and staff. I am not sure how the W gave them the license to run this location. Terrible, would never book again!
- 5/5
Staff was amazing, room was clean and everything was perfect.
- 5/5
Staff was amazing, room was clean and everything was perfect.
- 2/5
Room 403 is horrible. Right next to the strip and very noisey till 0300
- 0.5/5
Doubled charged me for room
- 5/5
- 5/5
- 2/5
The staff om a couple days were not friendly around the pool. To get my room cleaned I had to request it daily even thoygh at check out I requested daily room cleaning.
- 2/5
The staff om a couple days were not friendly around the pool. To get my room cleaned I had to request it daily even thoygh at check out I requested daily room cleaning.
- 1/5
I booked a 3-night stay at W Hotels from 5.24.2024 to 5.27.2024. On 5.25.24, the hotel hosted a pool party run by a third-party vendor, open to paying outside guests and hotel guests at no charge. My guest and I occupied 2 pool chairs, and during my time there, I briefly napped on one. After waking up and eating, staff asked us to leave, citing my nap as the reason. I explained I was a hotel guest and requested to speak with a manager, but none arrived despite promises (I have 2 separate videos of different staff saying they were retrieving help/ management). Instead we were notified police were called, so we left the pool area and returned to our room. As we entered our room, Police officers came to our door and we were told to leave within 15 minutes or face trespassing charges. Hotel manager Stephanie Baxter offered to comp one night but denied further compensation, despite my video evidence supporting my account. I offered to send her the videos to eliminate hearsay but she refused. Shaun Baker was supposed to follow up but didn't. Malika Sidler promised to send pool rules but never did. I had to reach out to Nate Lopez several times before getting a hold of him. He stated we were asked to leave by Police because we were being defiant, however the Police asked us to leave as direct orders from the Hotel Ownership. We were left stranded and incurred additional cost for a new hotel. I am in process of seeking a full refund of $1,131.72 for this disappointing experience.
- 1/5
I booked a 3-night stay at W Hotels from 5.24.2024 to 5.27.2024. On 5.25.24, the hotel hosted a pool party run by a third-party vendor, open to paying outside guests and hotel guests at no charge. My guest and I occupied 2 pool chairs, and during my time there, I briefly napped on one. After waking up and eating, staff asked us to leave, citing my nap as the reason. I explained I was a hotel guest and requested to speak with a manager, but none arrived despite promises (I have 2 separate videos of different staff saying they were retrieving help/ management). Instead we were notified police were called, so we left the pool area and returned to our room. As we entered our room, Police officers came to our door and we were told to leave within 15 minutes or face trespassing charges. Hotel manager Stephanie Baxter offered to comp one night but denied further compensation, despite my video evidence supporting my account. I offered to send her the videos to eliminate hearsay but she refused. Shaun Baker was supposed to follow up but didn't. Malika Sidler promised to send pool rules but never did. I had to reach out to Nate Lopez several times before getting a hold of him. He stated we were asked to leave by Police because we were being defiant, however the Police asked us to leave as direct orders from the Hotel Ownership. We were left stranded and incurred additional cost for a new hotel. I am in process of seeking a full refund of $1,131.72 for this disappointing experience.
- 5/5
What an amazing time we had! Micheal the manager was beyond amazing! We will be back!!
- 5/5
What an amazing time we had! Micheal the manager was beyond amazing! We will be back!!
- 5/5
Had a great time! Loved how close it was to alot of places
- 5/5
Had a great time! Loved how close it was to alot of places
- 3/5
The construction of the building is subpar...meaning the walls and windows are paper thin. I was placed in a room facing the nightlife which is fine..but the noise penetrated through the windows as if I had them open.
- 3/5
The construction of the building is subpar...meaning the walls and windows are paper thin. I was placed in a room facing the nightlife which is fine..but the noise penetrated through the windows as if I had them open.
- 4/5
This is a place to go to have fun. It is loud, music, and parties all around. Keep that in mind if that's not something you like
- 4/5
This is a place to go to have fun. It is loud, music, and parties all around. Keep that in mind if that's not something you like
- 1/5
Double charges and fraudulent charges are abundant
- 1/5
Double charges and fraudulent charges are abundant
- 2/5
Pool was 21 on the weekends, loud music playing, room was a long walk from elevator, room was NOT private. See through shower was not ideal for my daughter & I.
- 2/5
Pool was 21 on the weekends, loud music playing, room was a long walk from elevator, room was NOT private. See through shower was not ideal for my daughter & I.
- 5/5
Amazing staff. Friendly and great area. I always enjoy staying at the W when I travel especially in Scottsdale.
- 5/5
Amazing staff. Friendly and great area. I always enjoy staying at the W when I travel especially in Scottsdale.
- 5/5
Everything was great.
- 5/5
Everything was great.
- 4.5/5
N/a
- 5/5
Excellent- breakfast was weak but otherwise great place
- 5/5
Excellent- breakfast was weak but otherwise great place
- 5/5
Amazing property and staff.
- 5/5
Amazing property and staff.
- 3/5
The staff was not as pleasant , would not give us the exact amount of their incidental fees. We had a corner room; it was extremely small and awkward. The bed was in the middle of a limited space. There are other options; just make sure you do not choose the corner room. Would not allow us to change to a comparable-priced room that allowed more space. Tight space for sure. We have stayed at W's many times before first time experiencing challenged customer service.
- 3/5
The staff was not as pleasant , would not give us the exact amount of their incidental fees. We had a corner room; it was extremely small and awkward. The bed was in the middle of a limited space. There are other options; just make sure you do not choose the corner room. Would not allow us to change to a comparable-priced room that allowed more space. Tight space for sure. We have stayed at W's many times before first time experiencing challenged customer service.
- 1/5
Staff was amazing Walking into our room on the second floor there was such a strong smell of ammonia and bleach through our the hallway that made our eyes water for an hour or so. Furthermore, the room had lights that had no switches and we had to have the room in low light bc there was no way to turn on the lamps.
- 1/5
This move totally defeated the purpose of my trip. I have never had this happen before and I hold Hotels.com responsible..and will never use your service again.
- 1/5
This move totally defeated the purpose of my trip. I have never had this happen before and I hold Hotels.com responsible..and will never use your service again.
- 5/5
Great Hotel and we really enjoyed our stay here. Thank you.
- 4/5
I really enjoyed my stay..highly recommended. Check the W Scottsdale out.
- 3/5
The proximity to the nightlife. The rooms are very small and the bathroom is an overgrown hall closet. Very oddly situated with no privacy at all. Limited counter space. The bathroom was an afterthought it seems.
- 5/5
Q
- 1/5
My biggest issue is the access to the pool. We had 16 people staying at the property for the Cowboys game. The doorman “james” refused to let us access the only bar/breakfast area before we left for the game. Also the previous day we had the same issue with the door guy allowing us access to the pool due to us wearing “cowboys” gear. The rules need to be posted or a little more defined especially for guests staying at the hotel.
- 5/5
Staff was friendly. Location is great. Wet deck is really nice.
- 5/5
Location and ammentities Dress code
- 5/5
Exceptional
- 2/5
Staff not knowledgeable about the business or how to check in staff.
- 2/5
Some of the staff were often not very friendly and had a lot of attitude. They also misinformed my friends and I several times. Staff also didn't clean our room.
- 2/5
Bouncers and ropes at the front entrance, had to prove we were staying at the hotel every time we came back. Had to prove we were staying at the hotel if we wanted to go anywhere near the pool. Loud partying from guest rooms in the middle of the night, no relief from hotel staff. Just ridiculous.
- 5/5
Great hotel . Perhaps to many non hotel guests in the pool .
- 3/5
The property was beautiful and Gia at the front desk was very nice. If only her hospitality and professionalism would have carried over to the pool bar. The bartenders were not nice and it appeared to be only towards the only two women of color
- 5/5
The vibe is amazing. Super clean and smells incredible. Check in took 5 minutes… are you kidding so easy. I love this hotel.
- 5/5
Staff were exceptional! Property was gorgeous and clean. Pool area was well kept. Room was small but really nice.
- 4.5/5
Superb
- 5/5
This was a beautiful hotel ! Rooms clean, service kind, hotel a vibe.
- 2/5
Later that night we were woken up 3 times after 1am, 2am and 3 am by loud drunk people in the hallway outside of our hotel room.
- 5/5
Excellent location. In the heart of Scottsdale. I will definitely be back !
- 5/5
Liked everything about this hotel , except beds were too hard. Bebbungs and pillows great.
- 5/5
It’s great hotel and the customer service was awesome
- 2/5
Way overpriced and extremely loud.
- 3/5
Hotel was very nice and great staff with the exception of a rude gentleman at check in. He was very arrogant during check in two days in a row (once for myself and the other for friends). Hotel was extremely pricey and caught us off guard both for the room and the bars/restaurants on the property.
- 3/5
If you ever wonder where creepy 50 year olds go to relive the glory of their college spring break trips, here it is. Also if you are not a fan of “house music”, don’t plan to spend time at either the pool or lounge.
- 4/5
Everything is good but the room should have extra blankets. Hard to regulate room temperature.