The Scottsdale Resort and Spa, Curio Collection by Hilton

This hotel is advertised as a quiet oasis for relaxation!! The music didn’t let you relax at all!!

Was very clean but needs updating

Staff was very friendly. Several free activities available to kids and adults.

Clean room and friendly staff

Love this place! Biggest complaint for the weekend is how busy it was. Not sure if it was to the “Wellness Weekend” being hosted, but the pool was full by 9:30a. Been going there for over 10 years and never seen it so busy.

Lovely aesthetic Could have much more relaxing, better music at the pool a crowd was not into the rap and loud crazy music

Friendly staff, clean rooms and great location in Scottsdale. Nice pool - golf course was under construction but overall good experience.

Could have much more relaxing, better music at the pool a crowd was not into the rap and loud crazy music

Beautiful property, about 3540 minutes from the airport. 10 minutes from downtown Scottsdale. Had great food, albeit selective menu. Good service and great pool atmosphere.

The best about my stay was the spa and spa staff. And the one person who when over and above was

Nice experience and amazing 2 days

Great place for couples. Poolside patio room was impressive. A fun place that wasn't too much of a party. Definitely going to go back!

The Spa was nice and offered nice amenities.

WIFI access was not good at all, could not receive or make calls from our cell phones in the room-had to go outside. Otherwise was a very nice/quiet resort.

This resort gives luxury and grand! I fell in love with this resort the moment I arrived with my husband. The rooms were clean and updated. The vibe was amazing. The customer service was top tier. Perfect for families or couples

The room was fine, very comfortable bedding. The pool temperature was good. The food was mediocre, the service was horrible.

Nice common areas and modern rooms. Reserve spa services ahead - spa gets filled up.

Fine hotel with nice rooms & great staff. The restaurants served good food & drink. Wonderful coffee shop located in lobby. My only complaint is the loud music from the DJs throughout the property. I'm old :/

The resort was clean and updated. The staff was courteous and helpful. Would definitely visit again.

The gym was the best gym we have ever seen at a hotel/resort. Also the rental bikes were awesome! They are free and it's a great way to see the area.

The entire property is breathtaking, staff friendly and food delicious. It was the perfect getaway for a solo traveler.

Good

Love this place, have stayed here twice already and still plan on returning. Haven't been able to do everything that we've wanted to.

Amazing gym!

The resort was very nice and we would stay there again.

Great place.

The property is very nice - however the bar area was understaffed and was impossible to get a drink in a timely manner - also on Saturday the pool around 12 noon turned into a night club - was a bit inappropriate for families with children- they must offer a day pass at the pool

The room, pool, and overall complex is very beautiful though.

We had a really nice time at the resort. Loved the rooms with a patio just outside the pool. Worth a bit more money and a great place to start and end the day.

Amount of food was very large. Too much for me Service at restaurants was a bit slow. Seemed to be short staffed. The rug in my room didn’t look clean

Amount of food was very large. Too much for me Service at restaurants was a bit slow. Seemed to be short staffed. The rug in my room didn’t look clean

Overall the property is very nice. The beds are not comfortable and low quantity mattresses. After two nights my back and hips were so sore. Following my two night stay, I was previously booked at the Omni in Tempe. After just one night on their bed my back and hips were back to normal. A quality mattress makes a world of difference.

Spa wasn’t clear about cancellation and charged me $100 for nothing… pretty upset with the staff and how we were treated. Especially being memo

Superb

Staff was amazing especially Gina in La fogata

Very pretty and pool was amazing. The drinks at the bar were pretty bad but other than that everything was great.

Beautiful property but housekeeping was very substandard

Found it odd to pay for parking. We didn't use the spa. For those reasons, the resort fee seemed very excessive.

Beautiful resort, the upkeep of the place was fantastic. Staff were friendly. Amazing Location. Would highly recommend ! N/A

Nice decor, some great servers bed was very comfortable. Great shower space

Clean room and friendly staff

The hotel was beautiful, very clean, and had a peaceful atmosphere. I traveled with my sister to enjoy a relaxing weekend away from work, and we had a great time. Everything was excellent.

Great place, very nice staff.

Resort was clean and staff were great. I am really into working out and the fitness room had everything anyone could need

There was a conference at the resort, and those attendees clearly had preferential treatment. The breakfast restaurant didn't even give us the time of day for over 15 minutes while we were waited to be seated, we had to leave and go somewhere else in town for breakfast. The pool and bar is great. Mostly nice servers, pretty easy to find a lounger. Property is older but has been updated beautifully. Very serene.

This was my second time to this resort. It has everything you could want. Its spacious, luxurious, beautiful, fun and you feel like youre really on vacation when youre here. I'll definitely be back.

The lady who checked me in was rude. Didn’t tell me about the property at all or the amenities. There was a wedding so the social hall and madams was closed that evening so we didn’t get to enjoy the gold, pool, speakeasy as we had hoped.

Exceptional

Poor

Everything was excellent. We would definitely stay there again.

I arrived at 3 pm and was not allowed to check in until 5:10. Maid service was very late in the day. The maids did not restore water bottles. Service in the bar was slow.

Exceptional

For the location and price the resort was lovely . The staff, valet, quality of food, decor and beautiful flowers were all a great.

Lovely property, quiet rooms, comfortable beds, huge TV, beautiful setting, great pool, super convenient location close to everything — an overall awesome experience!

The rooms are very nice, well-appointed and updated. The grounds are pretty and the flowers beautiful. Unfortunately the food was just ok and the service at the pool and the cafe were terrible. We felt as though we were bothering them for being there.

We were told the restaurant would have a 20-minute wait for breakfast, but it took nearly an hour just to be seated. After that, service was so slow we had to leave without eating so we could return to our room before the 11:00 a.m. checkout. We also requested a noon checkout but were not accommodated. Service throughout the property felt consistently unhelpful and unpleasant, which made the stay far from welcoming. Unfortunately, the highlight of the visit was when the valet brought our car so we could leave.

Quiet rooms, comfortable beds and bedding. Good location.

The rooms are nice and the beds are comfortable, but we arrived to find the shower shampoo and conditioner bottles empty, which wasn’t a great first impression. On the second day a strong sewer-like smell developed in the room and got worse into the evening. Maintenance attempted a fix, but it didn’t help. Later that evening the fire alarm went off and guests ended up standing in the hallway in pajamas, but there was no follow-up or communication from staff afterward. By the third day the smell was overwhelming, and while the staff did move us to another room, the process wasn’t very smooth and there was no assistance offered with moving. We did enjoy renting a pool cabana—Jordan and Delani provided great service. However, our pizza lunch was undercooked and doughy. At checkout we received a small credit after asking, though we weren’t asked how our stay was, which was surprising for a hotel of this caliber. Overall, a beautiful property but several maintenance and service issues took away from the experience.

We had a wonderful stay. Beautiful property, friendly staff. Can’t wait to come back.

Great location, beautiful room

Food was very tasty too

Food was very tasty too

This is a beautiful property with friendly and attentive staff, good sized rooms and great amenities.

This is a beautiful property with friendly and attentive staff, good sized rooms and great amenities.

Everything was good.. staff, swimming pool, room, beds, etc.

Everything was good.. staff, swimming pool, room, beds, etc.

They canceled our reservation.. no email.. no call.. nothing. Showed up at check-in to find out they overbooked and simply canceled our reservation. Barely apologetic, offered to put us up in a total crap “sister hotel”. Shocking the hotel didn’t even have the respect to call or email.. nope. Let my family arrive and wait in line to be told there was no room for us. Terrible experience. We ended up staying for a night at the end of our stay when they had room. Hotel is fine. Average food. Average room that’s slightly worn down. Property is ok but nothing write home about.

They canceled our reservation.. no email.. no call.. nothing. Showed up at check-in to find out they overbooked and simply canceled our reservation. Barely apologetic, offered to put us up in a total crap “sister hotel”. Shocking the hotel didn’t even have the respect to call or email.. nope. Let my family arrive and wait in line to be told there was no room for us. Terrible experience. We ended up staying for a night at the end of our stay when they had room. Hotel is fine. Average food. Average room that’s slightly worn down. Property is ok but nothing write home about.

Beautiful property, gorgeous landscaping and decor, very relaxing. Big focus on little details. Beds were comfy. Robes and slippers in rooms. There is no hot tub.

Beautiful property, gorgeous landscaping and decor, very relaxing. Big focus on little details. Beds were comfy. Robes and slippers in rooms. There is no hot tub.

Location was very good. Madames had a delightful decor and ambience, with very friendly staff on both nights that we visited there. Long walks to our rooms and carpet smelled overly strong with freshener. Half used bottles of water and drinks were in the room when we arrived. Security latch did not work.

Location was very good. Madames had a delightful decor and ambience, with very friendly staff on both nights that we visited there. Long walks to our rooms and carpet smelled overly strong with freshener. Half used bottles of water and drinks were in the room when we arrived. Security latch did not work.

I cut my foot on a shard of glass on the floor and bled profusely!

Quiet, nice room, nice shower,bathroom

Quiet, nice room, nice shower,bathroom

Exceptional

On checkout 45 dollar daily resort fee which I never utilized.

On checkout 45 dollar daily resort fee which I never utilized.

Very good

Room ok. Very far walk from lobby. Key stopped working. Dinner was ok. Nothing special. Drinks were ok. Music was ok. Couldn’t connect to WiFi. Needed help with AC. Place is kind of mediocre.

Room ok. Very far walk from lobby. Key stopped working. Dinner was ok. Nothing special. Drinks were ok. Music was ok. Couldn’t connect to WiFi. Needed help with AC. Place is kind of mediocre.

nice staff, stunning hotel

nice staff, stunning hotel

Our room was wonderful and the bed fantastic. The staff is also great! However, the resort doesn't have handicapped parking. We had to pay and walk quite a distance. Hopefully they can fix this issue going forward.

Our room was wonderful and the bed fantastic. The staff is also great! However, the resort doesn't have handicapped parking. We had to pay and walk quite a distance. Hopefully they can fix this issue going forward.

Room service was quick For the price I don’t feel it’s worth it, the place his old and you can feel it and there are all types of strange smells. We paid 25 to park our own car no valet was up front left very early because I couldn’t sleep

Ues

Ues

Great

Great

The front desk staff were very welcoming. The room was very nice but the floors had a lot of hair on them. Maybe could use some sweeping and vacuum cleaning. I also felt like I was being ignored by the male bartender at the bar downstairs. I sat down, he looked at me several times before he told me he would help me in a second. He then proceeded to help other customers who just walked up to the bar before me. Thankfully the young lady bartender came to help me and served me a drink. She was very sweet. Other than that I truly enjoyed my stay. I also really loved the scent in the inner hallways.

The front desk staff were very welcoming. The room was very nice but the floors had a lot of hair on them. Maybe could use some sweeping and vacuum cleaning. I also felt like I was being ignored by the male bartender at the bar downstairs. I sat down, he looked at me several times before he told me he would help me in a second. He then proceeded to help other customers who just walked up to the bar before me. Thankfully the young lady bartender came to help me and served me a drink. She was very sweet. Other than that I truly enjoyed my stay. I also really loved the scent in the inner hallways.

Great property, liked the walk ability of nearby sites

Great property, liked the walk ability of nearby sites

We will definitely be coming back when we need a relaxing staycation! GRA

We will definitely be coming back when we need a relaxing staycation! GRA

The room was very clean and roomy. The staff were great and went out of their way to accommodate. The pool was heated and clean.

The room was very clean and roomy. The staff were great and went out of their way to accommodate. The pool was heated and clean.

Pool It was January 2 around 9:30 pm The lady at the speaking bar at the tirth floor was rude to me when I ask about la madame bar . She pretended to look there to see if there was space for me and she said no you can’t come in . After that I went to the bar downstairs where a kind gentleman who worked at that bar told me to make a reservation for La madam which I did because there was slow dat day after that I went again upstairs to the 3th floor bar, thank gad there was another lady from La madam who helped me with my reservation and let me in . When I went there the place was beautiful and surprisingly there was no people there only 2 persons.

Staff, clean rooms and food

Staff, clean rooms and food

Good property

Good property

The property was nice it's hacienda style which is kind of nice It was clean the bathrooms were super but I do have a problem with the bar for happy hour since when does a house Cabernet cost $16 and I don't drink one That's a no-no you should be ashamed of yourself for that feel free to give me a credit

The property was nice it's hacienda style which is kind of nice It was clean the bathrooms were super but I do have a problem with the bar for happy hour since when does a house Cabernet cost $16 and I don't drink one That's a no-no you should be ashamed of yourself for that feel free to give me a credit

The room was great. All the dining options were awesome. We enjoyed pickleball & riding bikes- both free activities for guest!

The room was great. All the dining options were awesome. We enjoyed pickleball & riding bikes- both free activities for guest!

Loved the style the offerings the service! Everything! Booking out next trip today :)

Loved the style the offerings the service! Everything! Booking out next trip today :)

Outstanding facility; everything first class all the way

Resort was clean and people were friendly

Resort was clean and people were friendly

Clean room, great staff, wonderful amenities, beautiful property.

Clean room, great staff, wonderful amenities, beautiful property.

Very nice property. Staff extremely kind and helpful. Pool area nice but not as luxe as it looks in pictures.

Very nice property. Staff extremely kind and helpful. Pool area nice but not as luxe as it looks in pictures.

Spotless

Spotless

Housekeeping staff didn’t speak English. Some days they never showed up until I called or chased them down.

Nice pool and restaurant Villa was dirty

Enjoyed the spa. Relaxing resort.

Enjoyed the spa. Relaxing resort.

Lovely hotel, great room, enjoyed the Spa. Very helpful staff at front desk and also friendly and helpful Bellman.

Lovely hotel, great room, enjoyed the Spa. Very helpful staff at front desk and also friendly and helpful Bellman.

Housekeeping was the worst we have ever experienced. Had to call everyday to get room cleaned. Then we ran out of toilet paper and requested which was never delivered. Had to use tissue paper.

Housekeeping was the worst we have ever experienced. Had to call everyday to get room cleaned. Then we ran out of toilet paper and requested which was never delivered. Had to use tissue paper.

Great resort. Appreciated the quick responses via text and the front desk when we had some unexpected trouble (car accident) to help step in and take care of us. Thank you!

Great resort. Appreciated the quick responses via text and the front desk when we had some unexpected trouble (car accident) to help step in and take care of us. Thank you!

Clean and central to everything

Clean and central to everything

Did not have the room I reserved and paid for

Did not have the room I reserved and paid for

Stayed here twice this year and found it to be just lovely both times. There is something for everyone here. Very clean and comfortable, friendly and courteous staff. Highly recommend !

Stayed here twice this year and found it to be just lovely both times. There is something for everyone here. Very clean and comfortable, friendly and courteous staff. Highly recommend !

I stay here everytime I visit Scottsdale which is about every other month! Love this resort.

I stay here everytime I visit Scottsdale which is about every other month! Love this resort.

Proof of free breakfast on receipt or they wont serve you

A true local favorite.

A true local favorite.

Gym was amazing. Very well stocked.

Gym was amazing. Very well stocked.

Great. Stay

Great. Stay

We drove up and were delighted with the view of the property, all the amenities including food, dining, pool, and gym were outstanding!

We drove up and were delighted with the view of the property, all the amenities including food, dining, pool, and gym were outstanding!

Comfortable stay! Nice decor and ambiance overall throughout the hotel. WiFi was very hit and miss to the point it was easier to be off of it when was a bummer. Glad the room came with a fridge and large TV and comfy bed!

Comfortable stay! Nice decor and ambiance overall throughout the hotel. WiFi was very hit and miss to the point it was easier to be off of it when was a bummer. Glad the room came with a fridge and large TV and comfy bed!

Lovely property. Love the feel of a traditional resort style stay. Pool was great-bar service was good. Everything is well kept. The bed was super comfy and the addition of black out curtains over the shutters was a great touch!

Lovely property. Love the feel of a traditional resort style stay. Pool was great-bar service was good. Everything is well kept. The bed was super comfy and the addition of black out curtains over the shutters was a great touch!

This place is stunningly beautiful! Our room was very nicely decorated and had a gorgeous view of the golf course. The pool is large and we had an easy time finding a lounge. The staff are very friendly and professional.

This place is stunningly beautiful! Our room was very nicely decorated and had a gorgeous view of the golf course. The pool is large and we had an easy time finding a lounge. The staff are very friendly and professional.

👍

👍

Shower didnt get warm and had soap scumb. Called front desk about it after an hr no one came had to ask for another room to shower in

Shower didnt get warm and had soap scumb. Called front desk about it after an hr no one came had to ask for another room to shower in

I needed a quiet comfortable place to get over jet lag from being in South Africa so the place was great for that! However the Wi-Fi signal was very weak most of the time in the room and I was told the best place for the signal was by the front desk and of course I didn’t want to take all my paperwork out there! In addition on the 21st I call the room service number to order some food sent to my room got a voice mail left a message about 6:30 pm then fell asleep. When I woke up at 8 pm there had been no response and I decided it was too late to order a meal so let it go. Also the valet parking garage was almost empty and it was very hot on the roof top parking plus two flights of stairs to carry luggage up and down is a hazard! Seems non-valet Parker’s should be able to use the shaded garage area in the heat of summer!!

I needed a quiet comfortable place to get over jet lag from being in South Africa so the place was great for that! However the Wi-Fi signal was very weak most of the time in the room and I was told the best place for the signal was by the front desk and of course I didn’t want to take all my paperwork out there! In addition on the 21st I call the room service number to order some food sent to my room got a voice mail left a message about 6:30 pm then fell asleep. When I woke up at 8 pm there had been no response and I decided it was too late to order a meal so let it go. Also the valet parking garage was almost empty and it was very hot on the roof top parking plus two flights of stairs to carry luggage up and down is a hazard! Seems non-valet Parker’s should be able to use the shaded garage area in the heat of summer!!

Excellent staycation for the family

Excellent staycation for the family

Halls need maintenence, packing fees on top of resort's fee almost $70+Dlls!!

Halls need maintenence, packing fees on top of resort's fee almost $70+Dlls!!

Service was excellent, and the time we checked in Angie at the bar was absolutely a delight. Very professional you hit the jackpot when you hired her.

Service was excellent, and the time we checked in Angie at the bar was absolutely a delight. Very professional you hit the jackpot when you hired her.

We told front desk discount out stay. They agreed

We told front desk discount out stay. They agreed

The staff at valet to the front desk Emma always treat me like family.

The staff at valet to the front desk Emma always treat me like family.

👍

👍

Great stay!

Great stay!

The facility is really pretty. However, short regarding to staff. parking is not well explained, currently going through maintenance like the A/C unit was not working on one side of the property. The restaurant did not have servers during breakfast.

The facility is really pretty. However, short regarding to staff. parking is not well explained, currently going through maintenance like the A/C unit was not working on one side of the property. The restaurant did not have servers during breakfast.

Good property, great location close to Tesla Supercharger station.

Good property, great location close to Tesla Supercharger station.

Wonderful place to stay. Has a quiet safe location that is near to lots of good food places. The staff is nice. The spa is a definite place to get some treatment.

Wonderful place to stay. Has a quiet safe location that is near to lots of good food places. The staff is nice. The spa is a definite place to get some treatment.

Located in a prime area next to the golf court. Nice views great service. SPA service was really nice

Located in a prime area next to the golf court. Nice views great service. SPA service was really nice

Broken blind inoperable and a big problem during the morning.

Broken blind inoperable and a big problem during the morning.

The decor of the rooms were beautiful. Staff was very friendly and helpful.

The decor of the rooms were beautiful. Staff was very friendly and helpful.

Our room had a sewer smell. Nice place had all we needed.

Our room had a sewer smell. Nice place had all we needed.

Service was great!! Loved it. Also very clean.

Service was great!! Loved it. Also very clean.

Great staff

Great staff

Birthday staycation, everything was excellent!

Beautiful and clean

The staff was ABSOLUTELY amazing. EVERYONE that walked by wanted to help if observed that myself and guests were not having a pleasurable experience. They offered water, moved us if we were in the sun during breakfast, and smiled while doing it. It was mine and my guest first time at the hotel and Arizona. I can’t wait to come back. Thank you for making my weekend special.

Everything

Staff was friendly and rooms were clean. The only complaint was we paid so much for parking and the arms were up most of the time there...

Well worth the money spent for the time being there.

Our first time staying at this resort and we cannot wait to return in a few months. This is a unique, hidden gem of a boutique California-style vibe. We used to always stay at large resorts when visiting Scottsdale yet this hotel won us over. Excellent food, pool and quality.

Beautiful hotel.

Everyone at this resort was amazing, helpful and kind. Such a friendly and helpful staff, I cannot wait to visit again!

Overall, our stay at this hotel was nice. It’s a beautiful facility with a relaxing ambience. My only issue was a few inconsistencies with the service and messaging from the staff For example, We arrived around 2:30 PM and asked if we could access our room early to which we were told it was not ready and they would text us. I understand that sometimes an early check-in is simply not available. However, the following day I overheard a different staff member checking in someone in a similar circumstance and offered them a paid early check-in or the option to leave their bags with the bell hop and to freely access all of their amenities, including the pool, etc., none of which we were offered to us,we literally sat in the car for 2 hours waiting to access our room so we could utilize the pool. It would’ve been nice to know that we could’ve used those services and enjoyed them longer, but that was not offered to us. Secondly, the rule surrounding the pool are not enforced, mostly I do not care about outside food or drinks coming in, but the rules say that they are prohibited however, there was several people with their own food and beverage as well as smoking with no regulation. Also, FYI the pool stays open several hours past their posted time, something you may want to know if you stay in a pool view room. It didn’t bother us, but people are hanging out close to 11pm. I would stay again, but bummed we didn’t get the same hospitality as others at check in

From the start, I was surprised by hidden fees that weren’t disclosed up front. Access to the sauna and steam room is $40 per person—a detail not mentioned on the website until after you’ve made your reservation. Self-parking is $45 per day, and the speakeasy is reservation-only, which wasn’t clearly communicated anywhere. Service was another letdown. The pool bar staff blatantly ignored me—I didn’t “look” like their usual guest, which was both uncomfortable and unacceptable. Adding to the confusion, the bar accepts Apple Pay, but the front desk does not. Why is there inconsistency in payment options at the same property? Additionally, amenities were lacking. The Social Boardroom with the pool table was locked at 10 a.m. and only open Monday to Friday from 5 p.m. to midnight—not exactly convenient for a relaxing stay. No microwave in the room either, which is a basic expectation in this price range. The staff were polite and apologetic, but not actually helpful in resolving issues. If you’re looking for a relaxing, all-inclusive-feel getaway where you can truly unwind after paying upfront—this isn’t it. Be prepared to pay extra for everything and to be reminded often that you’re still on the clock for your vacation.

STRESSFUL! What started out great quickly turned to extremely stressful and disappointing due to the hotels self parking situation. Machine constantly malfunctioning, pressing the call for help button repeatedly over the last few days to no answer. Having to leave the gate that won’t open, re park the car, run down stairs and wait in line for someone to hopefully help me. I was given multiple new barcodes to scan to open the gate that did not work, told that if I hit the help button valet guy would make sure he opened it and still nothing! I was late to 2 separate events that I tried to leave early for and was unable to get out of the parking structure. The hotel should have someone at the gate to help you if system is not working properly and most definitely shouldn’t be charging guests for parking till this issue is resolved ( as I met multiple hotel guests having the same issue ). When telling Crystal at the front desk about my these issues she said the WIFI is spotty and the reason these parking machines are not working properly and that it’s a private company so she can’t comp parking fees?! She offered to comp a $40 1 night resort fee. This is ridiculous! Our last night was topped off with stepping on cockroaches in our room executive suite room 197. Again told Crystal and she said sorry. FYI this is the first negative hotel review I have ever written, that’s how bad this experience was!

Will be back

Absolutely gorgeous

Staff and parking were excellent. We would stay here again.

Great location, friendly staff, comfortable rooms

Staff was willing to move us but too much of a hassle, we just dealt with it.

Great property. Will be back.

It was exceptional in every way

It was a beautiful hotel and the staff was in top of everything. I would go back in a heatbeat

Amazing property, very well maintained. Wish I had stayed longer.

Very nice

The room was very clean and the bed was amazing. Dining options at the bar sufficient. Friendly staff. I would recommend to a friend.

My Sister and Niece and I had a wonderful experience. We had massages at the beautiful Spa and a fun dinner that evening.

Beautiful

My favorite place!

Overall we had a nice stay

We loved our stay and would definitely come back !

Staff was very nice, but there was an event at the hotel and it was not relaxing. Thankfully our room was quiet.

Beautiful space, great service, food & drinks.

This was the most beautiful hotel we’ve ever stayed at! The property was gorgeous and the attention to detail in the decor is stunning. Just walking around was a pleasure but the dining and room accommodations were what made the stay perfect!

Excellent stay

As grounds were pretty. Jasmine blooming and smelled nice

Beautiful property in a great location, right on the golf course! The rooms are very nice, well-appointed and spacious. The hotel has a very cool vibe and great decor!

Great resort. I am looking forward to returning!

Had a great stay and would definitely return

Exceptional staff, coffee shop 10!!

Stayed at a villa, very private, easy parking, separate pool, easy shopping and dining nearby.. and close to the airport.

Our recent stay at The Scottsdale Resort as a family of three and two dogs was average at best. We requested a disability room so we could bathe our two-year-old in a bathtub instead of a standup shower, so I’m not sure if that room specifically has weird light switches, but the lighting in the vanity and the toilet/shower area separated by a door was controlled by one switch. Meaning you had to light up the entire room to not pee in the dark. The door to the room was janky and had to be slammed shut to close all the way. We did not have bar soap upon arrival, and never received after housekeeping refreshed the room. A ‘Do Not Disturb’ sign was not supplied so my baby was woken up several times by housekeeping. Their carts make A LOT of noise if the door is facing outside, so just be aware if you have pets. And if you’re worried about noise, then don’t get a pool adjacent room on a weekend otherwise you will hear the bass from the music. We couldn’t exit the parking garage (because of user error) but kept getting hung up on when we called the number on the screen which was the front desk. On a positive note, the grounds are nice and the woman working the cafe was wonderful.

Wonderful stay, enjoyed it

It was great

Lovely stay!

However, the Scottsdale Resort is geared more toward hosting events and conferences than serving vacationing tourists. Limited restaurant and café options; could use more 'quiet' seating space for reading, etc. Our understanding is that there may be some energy going into trying to make this beautiful facility more amenable to vacationers.

Our overall experience unfortunately does not motivate us to come back. The hotel was beautiful, valet and receptionists are kind and helpful, pool was spacious and heated, and the food was delicious. However, it seems all the money for the hotel goes into the amenities and the exterior parts of the hotel. The room was decent and the bed was fine, but everything in the interior seemed to be… cheap? The toilet paper was so thin your finger could go right through it. You had pay an extra $20-$30 per movie as they had only On Demand. The movies would even start to pixelate and stop playing. It was interesting. The hotel does allow pets and claims to be pet friendly, but I don’t think the second part is necessarily true. You cannot bring pets to the restaurant or pool, which I could understand if my pet was not ESA. They let us know there was a fake grass area to allow pets to poop and pee and mentioned there were poop bags….. we scoured the area and there were no poop bags. Nothing to spray off the poop either. Luckily we had a plastic bag in the room. People will stare at you for having a pet so just be prepared for that. We also booked two appointments at the Luna Spa. We called just to confirm our appointments were still set and they laughed and said “I don’t understand why the website would say we have available, we’ve been booked out for a while so you must be mistaken”. My mom has a pending charge on her account for the services. Never again.

Excellent Staff - Kudos to Jenn, Morgan, the pool guy (who has a British name) Amenities in room could be better. Navigation around the hotel could be better

Our stay was fantastic. The staff was attentive, and truly cared about providing the guests with a great experience. There was only one day where they may have been short staffed which caused delays around food and bev services. Overall it was an amazing stay and we couldn’t haven been happier to spend our vacation here.

Very good property. Very convenient for my trip. Close to golf courses. Room was very good. Housekeeping was not very thorough during my stay. Rugs were rather dirty and stained. Room service did not respond to my message I left. I was not overly impressed with the dining. Service in the dining room was excellent by Lynnee. Mike the Valet was over the top notch! outstanding job Mike, really took great care of me.

Staff at this hotel is amazing and very helpful

Very nicely managed property. Friendly & helpful staff. Clean & large rooms. Common area, pool, fire pits all nicely maintained.

Ethan at the check in counter was amazing!! However, the staff at the restaurant and bar ignored us and we ended up walking out without eating and ordered Skip.

Food and som staff.

The location. The rooms seemed very basic and underwhelming considering the price.

Very nice resort and definitely i will recommend to everyone

I had to leave a horrible hotel to only find this gem. I promise you, from the moment you enter to check in, you will realize you are in a different type of space. I highly reccomend this lodging. I loved their 1 bedroom suit with a extra living room situation, amazing for a family. They provided a crib with no issues. Kind staff, good food, and grounds were nice. I would encourage anyone wondering if they should, just do it.

Such a lovely resort!

It was a lovely stay. The staff was amazing and made sure we had a great stay. The rooms were clean and the grounds were beautiful! The spa experience at Luna spa was also amazing! Would stay here again!

Great short getaway. Staff was friendly, hotel had great food and amenities. Would stay here again

Always a safe, welcoming and pleasant stay

Nice location

Jessica at the front desk is always wonderful!

Great hotel!

Really liked the spa, cleanliness, and cafe.

My bathroom had a bad sewer smell to it.

I highly recommend the pool facing patio rooms which have easy access to the main pool area as well as a lawn area with lawn games and Adirondack chairs. Normally I don't like a 1st floor room. But the patio doors have an extra lock, again a welcome small touch. I can highly recommend this lovely resort for being a luxurious sanctuary with warm, personable staff. And it's location is a big plus, with its close by access to a well populated retail services area and the Old Town neighborhood.

Valet service. Beds uncomfortable, no complimentary tea access during the day, stinking hallways, expensive hotel with sparse amenities.

Very good place for the family vacations.

Beautiful

Our double bed reservation turned out to be a king and a sofa bed.

Good

Great!

Great

Great place beautiful areas to hang out. My room was really musty and stinky and the service at the bar and restaurant was consistently slow and not good.

I also stay at Royal Palms regularly and I am always taken care of in the bar/restaurant. I expect more from a Hilton.

Clean, quiet relaxing

Noise at pool, Friday asked barman to turn down music. Saturday afternoon dj was too loud. Music had heavy base beat. Saturday night they showed movie , our room looked over pool, was annoyed.

Did not receive the room and amenity’s I booked.

Not worth the money we paid to stay here.