Holiday Inn Express Savannah Airport by IHG
About Holiday Inn Express Savannah Airport by IHG
This Savannah hotel features an indoor pool, a fitness room and a breakfast bar with cinnamon rolls. A free shuttle to Savannah Airport is available and Historic River Street is 12 miles away. Each room at Holiday Inn Express Savannah Airport, an IHG Hotel offers a 32-inch flat-screen TV and premium cable channels. A small refrigerator, a microwave and tea- and coffee-making facilities are also provided. Guests of the Savannah Airport Holiday Inn Express can enjoy the on-site hot tub. Laundry facilities and dry cleaning services are also available. The Mighty Eighth Air Force Museum is 10 minutes' drive from the Holiday Inn Express. Armstrong Atlantic University is 25 minutes' drive away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the friendly and helpful staff, as well as the cleanliness of the hotel. However, there are consistent complaints about room cleanliness, particularly in regards to bathrooms and bedding, and issues with hotel amenities such as the pool and breakfast service.
- Friendly and helpful staff
- Cleanliness of the hotel
- Inconsistent room cleanliness, particularly in bathrooms and bedding
- Issues with hotel amenities like the pool and breakfast service
- 5/5
Breakfast great All was good.
- 5/5
Very clean! Staff was helpful and friendly! Breakfast was great! Nothing!
- 1/5
Very poor
- 5/5
Friendly clean and comfortable Swimming pool there should be one outside
- 5/5
The rooms were very clean and the staff was very friendly and helpful.
- 5/5
We stayed here one night. It is about 2 minutes from the airport. The staff was so friendly and helpful with a great suggestion for dinner. The room was a nice size and very clean. The breakfast, however, was amazing and very delicious. They had so many choices, so it got our day off to a great start. The coffee....each cup is ground just for you. Delicious! I would highly recommend!
- 0.5/5
Didn’t get a chance to stay there. Didn’t like the fact I booked an accessible room with a roll in shower, paid in full, 2 months before the trip. Got there and was told the room wasn’t available and that the people before me in the room had extended their stay. Drove 6 an a half hours to find out I didn’t have a room. Then I had to find another hotel but was charged more than what I had already paid.
- 4/5
Break fast was good. Location is very convenient Staff were nice Facilities could be modern, rooms were little outdated
- 5/5
The breakfast was good and the service people so nice!
- 4.5/5
Superb
- 5/5
Great location for our Savannah trip. Easton get to the heart of Savannah. Very very clean and well maintained property.
- 4.5/5
Very friendly staff, cleanliness, spacious room Only one entrance into the property and exiting the property.
- 4.5/5
Only one entrance into the property and exiting the property.
- 5/5
The staff was all so friendly and accommodating! When I say everyone I mean from check in, to breakfast staff to check out and the cleaning crew‼️ Thanks‼️
- 3.5/5
Room felt rundown, very expensive for quality of hotel
- 3.5/5
Location, friendly staff Room felt rundown, very expensive for quality of hotel
- 5/5
Clean and comfortable room. Staff was courteous and friendly which made us feel welcomed from check in to check out. Breakfast looked like more of a minature buffet with a variety of options to choose from. I would definitely stay here again.
- 5/5
Clean, convenient Nothing
- 5/5
Exceptional
- 5/5
Everything was fantastic. Comfy bed nice staff great breakfast Nothing
- 5/5
Very clean and friendly staff
- 5/5
Nothing
- 4/5
I liked everything about the hotel except for one important factor, namely in the bathtub there was no shower mat on the very slippery bathtub floor. So I slipped and if my spouse had not been there to pick me up, I don’t know how I would have gotten up. When afterward I asked the hotel manager on duty if the hotel had bath mats, he replied that they did not.
- 5/5
Exceptional
- 5/5
Everything was fantastic. Comfy bed nice staff great breakfast Nothing
- 2/5
While the hotel smelled and looked clean, we had quite a few issues with it. The phone in our room did not work. The chlorine smell in the pool was enough to burn our eyes. The outlets in the bathroom were not working. I do know that sometimes these things happen but a long black curly pubic hair was also found in a washcloth I was planning to use. We had to go downstairs to get linens and pillows for the pull out couch and when doing this, the front desk lady questioned us about pillows because our beds each had four on them. We explained that there were 6 of us in the room and she then stated that the max occupancy was only 5. I explained that I booked through Hotels.com & it states on there that we can have 6. She did give us the linens and pillows but I was t a fan of the questioning and the rudeness that followed. Lastly, breakfast looked great and smelled great but everything was continuously empty and we never got to enjoy it.
- 5/5
The staff were outstanding.
- 4/5
Very good
- 5/5
Everything was clean, good room size, confortable bed and good breakfast Nothing
- 5/5
Everything was clean, good room size, confortable bed and good breakfast Nothing
- 5/5
We had a good experience here after arriving after midnight. Everyone was very nice. The room was clean and spacious. The hot breakfast was yummy. Definitely recommend.
- 5/5
Exceptional
- 5/5
The staff were very helpful and courteous from checkin to checkout. The lady that takes care of breakfast is very friendly and helpful if you need assistance. Shuttle drivers were great! Very friendly and on time.
- 5/5
Proximity to airport, cleanliness, and nice breakfast staff.
- 5/5
Proximity to airport, cleanliness, and nice breakfast staff.
- 4.5/5
Good Nothing
- 4.5/5
Good Nothing
- 5/5
Exceptional
- 5/5
It was extremely clean and modern.
- 4/5
Non heated pool
- 4/5
Non heated pool
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Very friendly staff and the breakfast menu was great! Our room was fresh and clean.
- 5/5
Exceptional
- 5/5
Hospitality and quality NA
- 5/5
Hospitality and quality NA
- 4.5/5
Superb
- 5/5
Exceptional
- 3/5
Pleasant
- 5/5
Everyone was so nice! Everyone acknowledged us and kind. The lady that did the breakfasts was so sweet and polite!
- 2/5
Carpet ripped and dirty, mold in shower. Bed and pillows ok. Would not repeat this stay.
- 3/5
AC nice and cool. Breakfast was as expected. Quick check in. Bathtub had no non-slip stickers - very slick.
- 5/5
Clean, comfortable, nice beds and linens, soaps and shampoo and codified and lotion in pumps.
- 5/5
Super friendly staff and clean rooms. Breakfast was great too
- 3.5/5
Location False information. Hot tub was no longer there but hotel info stated it had a hot tub. Had a very busy stay planned and was looking forward to relaxing our muscles in hot tub.
- 3.5/5
I wish the pool was heated, our cheerleaders were waiting to get on the pool but they couldn't because it was freezing
- 2.5/5
Good location and my room was ready on time Good location, but the bathroom was leaking from the walls and also water was coming from the bathroom light and we told the staff but they just said that they took notice but did not do anything in the twp days we stayed
- 2/5
The 3rd floor smelled like smoke. Also loud music was being played from rooms.
- 5/5
Very clean, quiet, safe hotel. Extremely friendly staff w/ xtra cudos to Ann with breakfast bar. We were welcomed & our room was ready early. Great location. comfortable clean beds, great shower, Dove beauty products. Thank you to all the staff for making our stay enjoyable!! We definitely will stay in this hotel next trip
- 4.5/5
The lady at the desk at check-in was very nice. I felt like she went above and beyond to help us. She was helpful with finding food places, finding stores, and even offering to let me use her charger. If she wasn't a manager, she should be, and she needs a raise. The other employees were nice, but my check-in was nice, friendly, professional, and outstanding. Her alone will have me booking there ever chance I get. The pool closed at 10 pm and it wasn't heated. I feel like the pool should could close later than 10 pm for the adults. That way, the adults could enjoy themselves without being bothered with their own kids or other people kids.
- 5/5
AC was fine. Didn’t stay for breakfast.
- 5/5
Quiet and friendly staff Hair in comforter
- 5/5
The breakfast menu left a little bit to be desired, not because of quality but because of the quantity. Nothing to do with the staff but there was a lot patrons there for some event in the area. We went down for breakfast early and the menu was slim pickings. As far as the room was concerned everything worked, it was very clean , well appointed and comfortable. The staff that we did happen to pass in hallways were always very polite and courteous. If I find myself in the area again I would definitely stay there.
- 1/5
The carpet was soaking wet because of water leaking from the AC unit.
- 4/5
Clean rooms, breakfast was good and the location works for traveling. Pool was freezing, staff was great.
- 5/5
Breakfast was great! But the jacuzzi is no longer there and the photos made it look like there was one but they removed it years ago.
- 4.5/5
Close to airport and really good breakfast Nothing
- 3.5/5
Bathroom was not clean. Hair in corner behind the bathroom door.
- 5/5
Clean room
- 4/5
The staff was friendly and the room was clean. Great for a 1 night stay.
- 5/5
The breakfast buffet attendant was exceptional. She brought sunshine into the area every morning...
- 5/5
Clean room shuttle service was great. Breakfast excellent.
- 5/5
Nice clean and good service
- 5/5
Staff was very friendly. The lady who assisted with breakfast was super sweet and helpful. The gentleman who checked us in was very nice and informative.
- 5/5
The staff was very friendly and the room was very clean
- 3/5
Staff was very nice but not clean. They dont use a vacuum for the carpets...a broom and dust pan ...an issue I see at so many hotels
- 3/5
Staff was very nice but not clean. They dont use a vacuum for the carpets...a broom and dust pan ...an issue I see at so many hotels
- 4.5/5
The key cards repeatedly demagnetized and we had to keep going to the front desk to re activate them.
- 4.5/5
parking lot was kind of awkward to find.
- 5/5
Awesome
- 5/5
Awesome
- 3/5
The breakfast and the lady that was serving breakfast was phenomenal! Dirty bathrooms, shower curtain had mold on the bottom. Hair on the bathroom sink on the toliet.
- 3/5
Good location and it was a decent place to stay Room had an off smell to it probably because the HVAC had not been cleaned in a while. The safety latch was broken. The staff tried coming in my room even though I had the do not disturb placard displayed.
- 4/5
Clean room
- 4/5
Clean room
- 5/5
The breakfast was poor. The omelettes were not fresh and the home fries were warm. Everything else was fine.
- 5/5
Perfect location for where we were going and coming back from. I stay at the Holiday Inn Express when ever I travel. Also, the indoor pool at this location,
- 4/5
Friendly staff.
- 4/5
Friendly staff.
- 5/5
it was very peaceful and comfortable, the room was very clean and was spacious.
- 5/5
it was very peaceful and comfortable, the room was very clean and was spacious.
- 5/5
Staff was professional, friendly and facility was clean and comfortable. That the pool was not heated.
- 4/5
Location The room is crammed
- 4/5
Everyone was very courteous
- 4/5
Everyone was very courteous
- 3/5
Good location. Had a room in back so quiet. Nice staff. Room needed some updates. Bed and pillows were nice, but the AC vent was dirty, the toilet moved and looked unsafe, stains on the fold out couch.
- 3/5
Good location. Had a room in back so quiet. Nice staff. Room needed some updates. Bed and pillows were nice, but the AC vent was dirty, the toilet moved and looked unsafe, stains on the fold out couch.
- 4/5
AC was on all night
- 4/5
AC was on all night
- 5/5
La ubicación del hotel perfecta para continuar nuestro recorrido. El desayuno completo y una de las chicas super atenta. Una buena opción para quedarse.
- 5/5
La ubicación del hotel perfecta para continuar nuestro recorrido. El desayuno completo y una de las chicas super atenta. Una buena opción para quedarse.
- 3/5
Facility is so and so, not even equipped hot pot
- 3/5
Facility is so and so, not even equipped hot pot
- 3/5
Breakfast was great. The room was DIRTY. I would not stay at this specific location, as I was incredibly disappointed by the condition of the room.
- 3/5
Breakfast was great. The room was DIRTY. I would not stay at this specific location, as I was incredibly disappointed by the condition of the room.
- 3/5
Room nice-large, bathroom also roomy, mattresses lumpy, towels like sand paper, great TV and it has a TV guide. Breakfast excellent
- 3/5
Room nice-large, bathroom also roomy, mattresses lumpy, towels like sand paper, great TV and it has a TV guide. Breakfast excellent
- 2/5
The AC in the room was broken. And the room needed to be updated. The bed was very good
- 2/5
The AC in the room was broken. And the room needed to be updated. The bed was very good
- 5/5
Great place to stay, and very helpful staff.
- 5/5
Great place to stay, and very helpful staff.
- 5/5
Decent size room, clean and well maintained property. Decent breakfast.
- 5/5
Decent size room, clean and well maintained property. Decent breakfast.
- 4/5
Room was clean and breakfast was ok.
- 4/5
Room was clean and breakfast was ok.
- 5/5
Great place to stay. We stayed with family for couple of days, everything was great (the room, the breakfast...).
- 5/5
Great place to stay. We stayed with family for couple of days, everything was great (the room, the breakfast...).
- 5/5
Good
- 5/5
Good
- 5/5
Breakfast was excellent. Lots of Hot choices. Very clean hotel.
- 5/5
Breakfast was excellent. Lots of Hot choices. Very clean hotel.
- 5/5
Great spot off 95, no room noise good sleep
- 5/5
Great spot off 95, no room noise good sleep
- 5/5
Friendly staff. Very clean rooms.
- 5/5
Friendly staff. Very clean rooms.
- 5/5
The rooms was clean and the front desk staff very helpful!!
- 5/5
The rooms was clean and the front desk staff very helpful!!
- 5/5
Hotel was very clean and close to interstate & shopping. The staff was polite and customer-focused.
- 5/5
Hotel was very clean and close to interstate & shopping. The staff was polite and customer-focused.
- 5/5
I had difficulty with Internet access on my phone but my IPad was alright
- 5/5
I had difficulty with Internet access on my phone but my IPad was alright
- 5/5
Property and Staff both very nice!
- 5/5
Property and Staff both very nice!
- 4/5
Not the worst
- 4/5
Not the worst
- 4/5
Staff was helpful and friendly. Looked brand new. Would stay there again if in the area.
- 4/5
Staff was helpful and friendly. Looked brand new. Would stay there again if in the area.
- 5/5
Very clean and everyone was professional
- 5/5
Very clean and everyone was professional
- 4/5
Sharon at the front desk made our stay a memorable one from the moment we walked into the lobby. Her welcoming personality, excellent customer service and determination to go the extra mile is impeccable. We even had the opportunity to chat with her husband for a little bit which put the icing on the cake. The property in itself was pleasant, but having the air conditioning unit on when the guests arrive in the hotel room could add that extra ambiance to make the first impression of the hotel room a bit more positive. The inconvenience of waiting for the room to cool down and get rid of the damp, musty smell did put a bit of a damper on the first impression experience. Additionally the walls in the hotel are paper thin and does not leave room for a general conversation above a normal conversation tone. The property in itself appears to be modern, the amenities are quite nice and welcoming. The location is perfect and extremely convenient to the outlet, convenience stores, Walmart etc. All of the essentials of day-to-day life are less than a minute or two away. Overall, great hotel, great location & phenomenal evening staff.
- 4/5
Sharon at the front desk made our stay a memorable one from the moment we walked into the lobby. Her welcoming personality, excellent customer service and determination to go the extra mile is impeccable. We even had the opportunity to chat with her husband for a little bit which put the icing on the cake. The property in itself was pleasant, but having the air conditioning unit on when the guests arrive in the hotel room could add that extra ambiance to make the first impression of the hotel room a bit more positive. The inconvenience of waiting for the room to cool down and get rid of the damp, musty smell did put a bit of a damper on the first impression experience. Additionally the walls in the hotel are paper thin and does not leave room for a general conversation above a normal conversation tone. The property in itself appears to be modern, the amenities are quite nice and welcoming. The location is perfect and extremely convenient to the outlet, convenience stores, Walmart etc. All of the essentials of day-to-day life are less than a minute or two away. Overall, great hotel, great location & phenomenal evening staff.
- 5/5
Front office agent was great
- 5/5
Front office agent was great
- 3/5
Staff was mopping common areas during breakfast rush blocking access to bathrooms and wet floors everywhere, best do it once breakfast closed. Key didn’t work in multiple areas. No water available except a water fountain. Breakfast was pretty limited and only one coffee maker was working. Overall just okay.
- 3/5
Staff was mopping common areas during breakfast rush blocking access to bathrooms and wet floors everywhere, best do it once breakfast closed. Key didn’t work in multiple areas. No water available except a water fountain. Breakfast was pretty limited and only one coffee maker was working. Overall just okay.
- 4/5
Great staff. Rooms were great. Was super bummed the pool was so cold we couldn’t even get in.
- 4/5
Great staff. Rooms were great. Was super bummed the pool was so cold we couldn’t even get in.
- 5/5
The bed in this Holiday Inn Express was the most comfortable bed I have ever slept in. The room and all premises were spotless. Breakfast could've been better but the hotel was full and the employees were working hard to keep up the services. I recommend this hotel with 5 STARS.
- 5/5
The bed in this Holiday Inn Express was the most comfortable bed I have ever slept in. The room and all premises were spotless. Breakfast could've been better but the hotel was full and the employees were working hard to keep up the services. I recommend this hotel with 5 STARS.
- 5/5
Best staff and super convenient to airport
- 5/5
Best staff and super convenient to airport
- 5/5
Great surprise! Very good staff, breakfast is very good, the basic but very good. Definitely in the future will be my option again.
- 5/5
Great surprise! Very good staff, breakfast is very good, the basic but very good. Definitely in the future will be my option again.
- 2/5
We asked for extra pillows because the pullout bed did not have any pillows, but they could only give us two extra pillows, rather than the three that we requested. The worst part was the breakfast. Breakfast does not end until 10 AM and we arrived at 9:03 AM. They had already turned off the pancake machine that makes fresh pancakes. They also brought out fresh biscuits, but no gravy. When we requested the gravy 10 minutes later, the woman said that the cook would not be making anymore because breakfast was almost over. It was 9:15 AM. They had 45 minutes left of breakfast and they were probably 20 people still eating breakfast. Also, the apple juice, orange juice and one other juice that came out of the machine was actually warm. Not room temperature, but warm. There's no ice available anywhere, so who wants to drink warm fruit juice? Overall, I give this place too big thumbs down. The service was very lackluster, the room was just average, and the breakfast was absolutely horrible. We ended up paying for breakfast elsewhere.
- 2/5
We asked for extra pillows because the pullout bed did not have any pillows, but they could only give us two extra pillows, rather than the three that we requested. The worst part was the breakfast. Breakfast does not end until 10 AM and we arrived at 9:03 AM. They had already turned off the pancake machine that makes fresh pancakes. They also brought out fresh biscuits, but no gravy. When we requested the gravy 10 minutes later, the woman said that the cook would not be making anymore because breakfast was almost over. It was 9:15 AM. They had 45 minutes left of breakfast and they were probably 20 people still eating breakfast. Also, the apple juice, orange juice and one other juice that came out of the machine was actually warm. Not room temperature, but warm. There's no ice available anywhere, so who wants to drink warm fruit juice? Overall, I give this place too big thumbs down. The service was very lackluster, the room was just average, and the breakfast was absolutely horrible. We ended up paying for breakfast elsewhere.
- 5/5
Wry clean and bright lighting
- 5/5
Wry clean and bright lighting
- 5/5
Very good new property
- 5/5
Very good new property
- 5/5
Check in and everything was great
- 5/5
Check in and everything was great
- 4/5
Great
- 4/5
Great
- 5/5
The staff was very prompt and professional in checking me in. I made a room location request and it was honored perfectly! Thanks
- 5/5
The staff was very prompt and professional in checking me in. I made a room location request and it was honored perfectly! Thanks
- 5/5
Clean, friendly easy access to airport
- 5/5
Clean, friendly easy access to airport
- 5/5
Super nice
- 5/5
Super nice
- 5/5
The Holiday Inn Express was absolutely perfect in all possible aspects and ways. The whole entire hotel both inside and outside was really perfectly clean and well maintained. Every single staff member I had the opportunity to meet and interact with was so very welcoming, friendly, and helpful!
- 5/5
The Holiday Inn Express was absolutely perfect in all possible aspects and ways. The whole entire hotel both inside and outside was really perfectly clean and well maintained. Every single staff member I had the opportunity to meet and interact with was so very welcoming, friendly, and helpful!
- 3/5
The property itself was nice. However, 2nd night someone played music all night long. We didn't get any sleep. The staff was nice, the check out time was noon. On our check out date we decided to sleep in since we didnt sleep because of the music all night, one of the housekeepers attempted to come into the room before the check out time. This act made me feel uncomfortable until we left. Overall the property was nice and clean.
- 3/5
The property itself was nice. However, 2nd night someone played music all night long. We didn't get any sleep. The staff was nice, the check out time was noon. On our check out date we decided to sleep in since we didnt sleep because of the music all night, one of the housekeepers attempted to come into the room before the check out time. This act made me feel uncomfortable until we left. Overall the property was nice and clean.
- 4/5
We returned back to our room around 4:00 pm and there hadn't been anybody by to clean the room and leave dry towels. We had 3 people in the room. It would have been nice if the pool was working, we were looking forward to it. Overall it was a very nice stay and the staff was great.
- 4/5
We returned back to our room around 4:00 pm and there hadn't been anybody by to clean the room and leave dry towels. We had 3 people in the room. It would have been nice if the pool was working, we were looking forward to it. Overall it was a very nice stay and the staff was great.
- 5/5
Very convenient to airport.
- 5/5
Very convenient to airport.
- 1/5
The staff is really very rude and asked me to leave before the checkout time. I want to request for a refund for the same
- 1/5
The staff is really very rude and asked me to leave before the checkout time. I want to request for a refund for the same
- 5/5
convenient, comfortable, hotel.
- 5/5
convenient, comfortable, hotel.
- 5/5
Very kind staff, easy check in, comfortable
- 5/5
Very kind staff, easy check in, comfortable
- 5/5
It was very nice place
- 5/5
It was very nice place
- 4/5
We stayed one night on our way out of Savannah, and it was a decently comfortable stay. The rooms were spacious and the hotel is near good restaurants, such as Wild Ginger. Some cons were that the hotel was extremely noisy, as there were children constantly running above us and you could hear other guests' arguments through the walls. There were noisy cars outside as well, at times. The bathroom wasn't the most clean and neither was the couch. Breakfast was fine and filling. The staff were all wonderful. The hotel is about 20 minutes from Savannah Historic District, which isn't bad at all after a full day of exploring. It's very close to Savannah-Hilton Head International Airport.
- 4/5
We stayed one night on our way out of Savannah, and it was a decently comfortable stay. The rooms were spacious and the hotel is near good restaurants, such as Wild Ginger. Some cons were that the hotel was extremely noisy, as there were children constantly running above us and you could hear other guests' arguments through the walls. There were noisy cars outside as well, at times. The bathroom wasn't the most clean and neither was the couch. Breakfast was fine and filling. The staff were all wonderful. The hotel is about 20 minutes from Savannah Historic District, which isn't bad at all after a full day of exploring. It's very close to Savannah-Hilton Head International Airport.
- 5/5
Check in staff was really polite, we appreciate his welcoming actitud.
- 5/5
Check in staff was really polite, we appreciate his welcoming actitud.
- 1/5
It was ok
- 1/5
It was ok
- 3/5
We stay at a lot of Holiday Inn Expresses and have a level of expectation. Unfortunately, this hotel does not meet the standard. It’s not bad. It’s just not to the level that we used to for a Holiday Inn Express. There were surface areas that were not wiped down to include the shower. Also, the conditioner did not work. On the other hand, the staff was exceptionally friendly. There are a lot of other hotels in this area I would recommend choosing another option.
- 3/5
We stay at a lot of Holiday Inn Expresses and have a level of expectation. Unfortunately, this hotel does not meet the standard. It’s not bad. It’s just not to the level that we used to for a Holiday Inn Express. There were surface areas that were not wiped down to include the shower. Also, the conditioner did not work. On the other hand, the staff was exceptionally friendly. There are a lot of other hotels in this area I would recommend choosing another option.
- 3/5
We stay at a lot of Holiday Inn Expresses and have a level of expectation. Unfortunately, this hotel does not meet the standard. It’s not bad. It’s just not to the level that we used to for a Holiday Inn Express. There were surface areas that were not wiped down to include the shower. Also, the conditioner did not work. On the other hand, the staff was exceptionally friendly. There are a lot of other hotels in this area I would recommend choosing another option.
- 4/5
Everything was good except no soap in shower soap dispenser. Didnt realize it until i took shower in the morning. Had to use shampoo
- 4/5
Everything was good except no soap in shower soap dispenser. Didnt realize it until i took shower in the morning. Had to use shampoo
- 5/5
Staff very professional and friendly. Property clean and great location to the airport
- 5/5
Staff very professional and friendly. Property clean and great location to the airport
- 4/5
The hotel was excellent! The pool needed to be cleaned and updated , but the rooms were very clean. This hotel was quiet and the breakfast was great!
- 4/5
The hotel was excellent! The pool needed to be cleaned and updated , but the rooms were very clean. This hotel was quiet and the breakfast was great!
- 4/5
Clerks were efficient but could have been friendlier, more welcoming. Housekeepers were all smiles…nice
- 4/5
Clerks were efficient but could have been friendlier, more welcoming. Housekeepers were all smiles…nice
- 1/5
Told them 6 people and give me two queen bed
- 5/5
Very accommodating
- 4/5
Affordable clean hotel.
- 5/5
The staff were extremely kind and helpful. Our room was very clean & quiet. Would definitely stay again
- 4/5
The room looked fairly clean but I happened to notice dried blood on the pillow underneath the pillow case. Also, some blood splatters on the wall near the door.
- 2/5
Our room had appeared to have not been vacuumed. There were several fingernail clippings on the floor next to the bed. There were food crumbs near the couch.
- 3/5
I woke up feeling like I inhaled a dust ball. Otherwise, it was alright.
- 5/5
Loved it
- 5/5
Good
- 4/5
The staff were super friendly and helpful. The pool was out of order which was annoying because that was one of the reasons we booked. The breakfast was average for a hot breakfast but very clean. My only other issue was the comforter had dirty spots on it. We got a new one but the next day when they cleaned they did not remove the dirty one and did not replace our towels so we ended up having to get more from the front desk.
- 3/5
Pool wasn’t working all whole trip. Towels bedsheets had stains. Tub and toilet wasn’t clean good either.
- 5/5
Comfortable and clean
- 5/5
Convenient
- 2/5
Sheets weren’t changed because there was stains on the blanket and pillow and in the morning I saw the huge sauce stains, it was disgusting. Bathroom also, shower curtains dirty with mold and hair and the bathtub. Clearly the room wasn’t cleaned. Very disappointing.
- 3/5
The room were not well soundproof. I hear my neighbor watching tv around midnight.
- 5/5
Nice clean place. Nice pool
- 4/5
Overall stay was good. We just didn't get the regular house keeping daily. So, we had to ask for towels everyday basically. But other than that, the room was really nice with microwave and refrigerator.
- 5/5
- 5/5
Great property nice staff
- 5/5
It was a great stop over off of 95. Everything was very clean and breakfast was generous and yummy. The pool area was very hot and humid but it was a great way for the kids to blow off steam after a long day in the car.
- 5/5
- 4/5
There are some opportunities that should be addressed. Our room was not the cleanest. It appeared the bathroom counters, floors and toilet may have been wiped with a cloth to clean any water and debris. Unfortunately, there remained visible residue of grease stains left in the sink and shower. The room didn’t smell fresh. The refrigerator clearly wasn’t cleaned. It had drippings of something left in it. There was a gentleman working when we checked in. He was awesome, professional and always present during his shift. However, I cannot say the same when he left. I went to and by the front desk on several occasions and found absolutely no one there. No one responded to my “Hello” until I started looking through the business cards located on the mantle at the front of the desk. I was about to contact the general or associate manager to ask for assistance. Once I pulled one of the cards and began to dial on my cell phone, out comes a female from around the wall at the front desk asking how could she help me. My good guess is she was watching me on camera and decided she should get out in front before I completed that call. Overall and due to my front desk experience and lack of a clean room, I rate my overall experience a 7 out of 10. Very high quality of service received from the gentleman at the front desk.
- 5/5
Nice place
- 5/5
It was very nice clean
- 5/5
Great stay! Very clean, the beds are very comfortable and the staff are very helpful and kind.
- 2/5
When we first arrived it was great. The manager and the young girl at the front desk were helpful and very nice. The next morning my husband and I went down for breakfast and it was good, but the little girl that was placing food clearly had anxiety and was struggling to keep food out. After we got dressed my daughter woke up and wanted some juice and sausage links so I went down to get it while she was getting ready. While I was down there Amber, the young girl was being kind of surrounded by people waiting for food to be put out so I just went ahead and got my daughters juice and waited by the juice machine. Another hotel employee, I don’t know her name, came out and said, “ Amber take your time.” Then looked at me and rudely said, “You need to move.” I was taken aback for a second because I was clearly not one of the people that was surrounding this girl, but I didn’t argue and took a step back. Nearly 5 minutes passed and Amber was still trying to refill food so I just went back to our room and told my daughter the sausage wasn’t available. My husband was gonna say something but I told him to let it be. Our last morning there my husband went to the front desk and asked for some clean towels and was just flat out told no he couldn’t have towels. As he was walking back to our room with our daughter’s boyfriend they could hear the women in the laundry area talking, because they had the door wide open for everyone to hear, and they said, “This s*** ain’t even fu***ng worth it
- 5/5
Check in was quick and easy. Front desk was very helpful with directions on places we wanted to go. Rooms very clean.