Hampton Inn & Suites Savannah - I-95 South - Gateway

Off the hwy and there was Applebees less than 100 yards Quite

Nothing special. Beds are not comfortable.

very clean, great beds, breakfast was good

Very good

That if you went out of the building you couldn't get in even with key before 6am.

Professional staff at check in. We had to pay an extra $35.00 for checking in 45 minutes before check un time even though the room was ready.

Exceptional

Exceptional

Exceptional

Very good

We enjoyed our stay, we were close enough to everything Nothing that I can think of

Nothing that I can think of

There was a good variety for breakfast and ample space to sit.

There was a good variety for breakfast and ample space to sit.

My room smelled like dog...

My room smelled like dog are you running a kennel or are you running a motel? Don’t want to pay that

I enjoyed my stay very much. The staff was friendly and helpful, and the breakfast was tasty.

This room is a perfect quick stopping point.

Very good

The staff were nice, the place was clean. The unfortunate geese droppings were a “hazard” walking in as the geese were at their front door on the way back to pond behind the place, something you can’t prevent unfortunately.

Breakfast was basic.

Checked in and did a room inspection as always for bed bugs. Found a live one when I pulled mattered cover back. Was on floor 5. Took it to manager on duty and they went and checked the room and said there were no signs. I showed her the bug in a tissue...... Switched rooms and didn't see any signs in new room on floor 6. Will never stay here again. Beware.....

Very good

Juice Meat burnt, water cold for hot tea, coffee cold..

Juice Meat burnt, water cold for hot tea, coffee cold..

Shower was not very clean, and was clogged. Beside that the room was clean. Front desk was very nice!

Clean room

Room size was nice Sends like it was over priced. The room needs a deep clean. Stains on the rug and chair. Shower had discoloration in the corners and where the water pools in the shower.

Room size was nice Sends like it was over priced. The room needs a deep clean. Stains on the rug and chair. Shower had discoloration in the corners and where the water pools in the shower.

Exceptional

no complaints

location, cleanliness,friendly staff,cost,bfst no complaints

Exceptional

Very good

Spotless room; we are very pleased with an excellent service, friendly staff and the nutritious breakfast.

Great staff, very helpful

Exceptional

Everything was great.

Excellent free breakfast with many options to choose from, everything was fresh

Clean rooms, staff very friendly, I didn’t get up on time for breakfast but parking was good

Exceptional

Exceptional

Exceptional

Great

Easy to get to from I95. It was clean and affordable. A great value. Nothing.

Easy to get to from I95. It was clean and affordable. A great value. Nothing.

swimming pool was very good the temperature staff was a horrible experience ever, no hair conditioner inside the room, missing towels and front desk told us that they didn’t have staff to bring to our room.

swimming pool was very good the temperature staff was a horrible experience ever, no hair conditioner inside the room, missing towels and front desk told us that they didn’t have staff to bring to our room.

Everything was clean & the staff was very friendly. Wish there were more options for breakfast, but it was good.

The staff was very friendly, and they were so nice to give us breakfast even after the time had ended. Overall a very pleasant experience and stay.

Nothing

Location Older Hampton. Not to par with other hotels. Looked like there were looked old needed updated. Bed was not what I have in other Hampton

All systems function and parking met our needs.

N/A

Very clean, easy room access, bedding was plush. Dog friendly

Nice location

All was great! Breakfast, cookies and coffee were a nice touch

The accommodations are aging and in need of upkeep and/or remodeling. The shower was sub-par for this brand. Caulking was unprofessional, tub basin old and dirty, shower head sprayed outside the shower almost as well as inside the shower-no adjustment available. The bed and room were fine and the location was perfect for us with easy access for interstate travel. Regardless of the advertisement, the breakfast is not a “full breakfast.” Eggs are microwaved with cheese, most everything else comes standard with most hotels, so don’t get your hopes up. The staff, however, were amazing-friendly and responsive. We probably would not stay here again-at this price point, nicer accommodations are available.

Difficult to move cart for luggage due to curbsides.

Nothing

Yes

Yes

Location and staff Room was dirty. Shower was dirty and caulking was coming apart. Garbage pail had some kind of rust? Floor tile was chipped. Definitely not worth the price of $211

The free breakfast wasn’t good especially the eggs and gravy

There was a really long black hair in the shower along with several shorter hairs in the shower. We were not given cookies or water at check in

Everything was very nice from staff to room. Always stay here on trip to Florida.

Location was great. Room was big. The room definitely needed some TLC. Wallpaper was peeling off wall. Bathroom needs an update.

Very happy with our stay. This is my second stay in 3 weeks and people are great there, rooms very clean, but one of the 2 elevators was out my first visit then broke down again the second visit 3 weeks later. Not that big of a deal unless your room is on 5th floor and the wait time for one elevator was super annoying. Other than that place was great

Very happy with our stay. This is my second stay in 3 weeks and people are great there, rooms very clean, but one of the 2 elevators was out my first visit then broke down again the second visit 3 weeks later. Not that big of a deal unless your room is on 5th floor and the wait time for one elevator was super annoying. Other than that place was great

Very nice!

Very nice!

Very nice people working there

Very nice people working there

Excellent room,clean,staff friendly breakfast variety 5 off 5

Excellent room,clean,staff friendly breakfast variety 5 off 5

The hotel did not seem clean. The room was very dated. There was no designated pet walk area, so other guests left their large dog piles for others to enjoy. Grass space for pets was very limited.

Good location. High curb with no easy access to and/or from the front door parking lot when using the baggage cart.

Yes-every thing was lovely.

Yes-every thing was lovely.

Every thing

Every thing

Everything delicious especially 24/7 coffee.

Everything delicious especially 24/7 coffee.

Great room, convenient location.

Great room, convenient location.

Yes

Yes

Room was very clean and quiet, the staff outstanding.

Room was very clean and quiet, the staff outstanding.

Fast and easy check in - clean rooms - quiet - front desk at check in and check out were awesome

Fast and easy check in - clean rooms - quiet - front desk at check in and check out were awesome

Second elevator not available.

Second elevator not available.

Everything was nice and clean. Staff was very friendly

Everything was nice and clean. Staff was very friendly

Room was good. Staff friendly.

Room was good. Staff friendly.

Clean and p

Clean and p

there was dry blood on bed spread

there was dry blood on bed spread

Parking had to pay didn't know that until i got there and the other hotel not the staff couldn't give me a reason because they didn't know why

Parking had to pay didn't know that until i got there and the other hotel not the staff couldn't give me a reason because they didn't know why

front desk was great

front desk was great

Room was clean,but didn’t like the pillows

Room was clean,but didn’t like the pillows

Location location! Close to I95 and has gas/food nearby and it a short drive to Savannah downtown area.

Location location! Close to I95 and has gas/food nearby and it a short drive to Savannah downtown area.

Quick check in. Clean room

Quick check in. Clean room

Hotel was nice and clean . We had service dog with us . Small 11 pounds dog . They charged us 75$ . Never saw nothing on the website and upon checking in front desk person mentioned nothing about that . They refused to refund the fee even their policy / I found this afterwards/ says no fee for service dog . I sign nothing and she mentioned nothing about service dog . So I am dissatisfied. And will not stay there again .

Hotel was nice and clean . We had service dog with us . Small 11 pounds dog . They charged us 75$ . Never saw nothing on the website and upon checking in front desk person mentioned nothing about that . They refused to refund the fee even their policy / I found this afterwards/ says no fee for service dog . I sign nothing and she mentioned nothing about service dog . So I am dissatisfied. And will not stay there again .

clean

clean

Nice

Nice

ALL THE ABOVE.

ALL THE ABOVE.

beds were soft. water pressure too high, toilets were not comfort level

beds were soft. water pressure too high, toilets were not comfort level

gracious staff, walking area for our dog, comfortable, clean room.

gracious staff, walking area for our dog, comfortable, clean room.

Everything was just right.

Everything was just right.

Room was perfect and the staff was spectacular!!!!

Room was perfect and the staff was spectacular!!!!

Clean room. Good breakfast

Clean room. Good breakfast

The space in the room was very unexpected. You can never tell how much room there is by pictures alone. Everyone was so friendly, the breakfast was very good and the location was perfect.

The space in the room was very unexpected. You can never tell how much room there is by pictures alone. Everyone was so friendly, the breakfast was very good and the location was perfect.

Area in general is very rundown. One elevator is broken and the other ran really slow. Had foul stench in the air…almost like sewage. My wife has a disability and there was only two handicap parking spot total. We had to park far from the building. Not convenient. I would not pay $150 to stay here, EVER.

Area in general is very rundown. One elevator is broken and the other ran really slow. Had foul stench in the air…almost like sewage. My wife has a disability and there was only two handicap parking spot total. We had to park far from the building. Not convenient. I would not pay $150 to stay here, EVER.

Everyone was very courteous. Breakfast was excellent. Room was very comfortable. Looking forward to going back in 10 days

Everyone was very courteous. Breakfast was excellent. Room was very comfortable. Looking forward to going back in 10 days

Clean, convenient, great breakfast, friendly staff. Would definitely recommend.

Clean, convenient, great breakfast, friendly staff. Would definitely recommend.

The staff greeted us joyfully as we entered the lobby! Made us really feel welcomed

The staff greeted us joyfully as we entered the lobby! Made us really feel welcomed

The hotel now charges for parking, which they have never done before. They initially put me in an accessible room, and I am not handicapped. The shower in the accessible room was clogged, so the water was already to my ankles by the time I got in the shower. When I requested a room change, the front desk associate gave me the key card to a room that was currently occupied. Once I was switched to a vacant room the pillows were dirty, and the associate had only activated the key for one night even though my stay was longer. The same front desk associate that gave me a key card to someone else’s room had locked the automatic doors in the front of the hotel at night and I had to bang on the door to get his attention to unlock the door, since he was in the back room and not at his post at the front desk. In addition, there were only two elevators and one was out of service and the other was constantly shaking.

The hotel now charges for parking, which they have never done before. They initially put me in an accessible room, and I am not handicapped. The shower in the accessible room was clogged, so the water was already to my ankles by the time I got in the shower. When I requested a room change, the front desk associate gave me the key card to a room that was currently occupied. Once I was switched to a vacant room the pillows were dirty, and the associate had only activated the key for one night even though my stay was longer. The same front desk associate that gave me a key card to someone else’s room had locked the automatic doors in the front of the hotel at night and I had to bang on the door to get his attention to unlock the door, since he was in the back room and not at his post at the front desk. In addition, there were only two elevators and one was out of service and the other was constantly shaking.

I was particularly disturbed that a parking fee was included without knowing ahead of time. I felt it was a deceitful practice. If I hadn’t had a no refund reservation, I would have went elsewhere

I was particularly disturbed that a parking fee was included without knowing ahead of time. I felt it was a deceitful practice. If I hadn’t had a no refund reservation, I would have went elsewhere

1. Hotels com did not advise me that the hotel was pet friendly when I made the reservation. At check-in the staff told me they could not guarantee that no pets had been in the room. (This is a complaint against Hotels.com, not the hotel. 2. The main lobby and entry area were messy and unwelcoming including a bag of garbage outside the entry door. For $200 per night at a Hampton Inn the experience did not match the price or the hotel chain's reputation.

1. Hotels com did not advise me that the hotel was pet friendly when I made the reservation. At check-in the staff told me they could not guarantee that no pets had been in the room. (This is a complaint against Hotels.com, not the hotel. 2. The main lobby and entry area were messy and unwelcoming including a bag of garbage outside the entry door. For $200 per night at a Hampton Inn the experience did not match the price or the hotel chain's reputation.

New parking regime had been in place for 10 days. Hotel in general was tired and not very clean.

New parking regime had been in place for 10 days. Hotel in general was tired and not very clean.

Shower head leaking, exterior shower baseboard dirty, toilet paper holder coming out of the wall, one out of two elevators working, general manager with attitude, charge for parking extra!! Worst hotel stay in many years!

Shower head leaking, exterior shower baseboard dirty, toilet paper holder coming out of the wall, one out of two elevators working, general manager with attitude, charge for parking extra!! Worst hotel stay in many years!

keep up the good work

keep up the good work

Staff was extremely friendly and helpful. Everyone had a smile and greeted everyone as a welcome friend.

Staff was extremely friendly and helpful. Everyone had a smile and greeted everyone as a welcome friend.

I guess for a one night stay it was okay but I’ve stayed in other Hampton Inns where the accommodations were really nice, big fluffy pillows, the mattress was dreamy and the bathroom was very nice. This was a bit of a letdown. I guess I shouldn’t have too high expectations for a hotel right off the interstate

I guess for a one night stay it was okay but I’ve stayed in other Hampton Inns where the accommodations were really nice, big fluffy pillows, the mattress was dreamy and the bathroom was very nice. This was a bit of a letdown. I guess I shouldn’t have too high expectations for a hotel right off the interstate

The hotel looked nice from the outside driving in.

The hotel looked nice from the outside driving in.

Restaurants in walking distance

Restaurants in walking distance

Stay was OK.

Stay was OK.

Staff courteous, polite and friendly. Breakfast was excellent and clean environment

Staff courteous, polite and friendly. Breakfast was excellent and clean environment

Everything has been just fine!!

Everything has been just fine!!

it was a great stay.

it was a great stay.

Quiet location, convenient to I-95 and dog friendly. Front desk was friendly and expedient. Room was clean, comfortable and quite despite being adjacent to the elevator.

Quiet location, convenient to I-95 and dog friendly. Front desk was friendly and expedient. Room was clean, comfortable and quite despite being adjacent to the elevator.

Hampton Inn's usually have great breakfast options and our stay held true to that, Great Breakfast and staff

Hampton Inn's usually have great breakfast options and our stay held true to that, Great Breakfast and staff

Out dated facilities

Out dated facilities

motel was in disrepair. no vending machines only one ice maker and elevator working,

motel was in disrepair. no vending machines only one ice maker and elevator working,

Great location, great staff. Please fix the elevator. Please get better Internet access to the breakfast room. I love the location. I’ll be back next year.

Great location, great staff. Please fix the elevator. Please get better Internet access to the breakfast room. I love the location. I’ll be back next year.

Limited food, no ice available for guests during breakfast time without having to travel upstairs to use the hallway ice maker to fill cup with ice, to then travel back downstairs for drink.

Limited food, no ice available for guests during breakfast time without having to travel upstairs to use the hallway ice maker to fill cup with ice, to then travel back downstairs for drink.

The staff was friendly, beds were comfortable and rooms clean.

The staff was friendly, beds were comfortable and rooms clean.

great service

great service

We had a quick and easy check. Room was comfortable and there was a nice breakfast included in the morning.

We had a quick and easy check. Room was comfortable and there was a nice breakfast included in the morning.

No respect for others placing barking dogs next too your room and they are barking all night I will never stay at a Hampton hotel again

No respect for others placing barking dogs next too your room and they are barking all night I will never stay at a Hampton hotel again

Great stay! Room was clean and comfortable. Staff was professional and friendly, making you feel welcome.

Great stay! Room was clean and comfortable. Staff was professional and friendly, making you feel welcome.

Clean room comfortable bed

Clean room comfortable bed

We traveled with other family members and my nieces room had to be changed twice due to mold. Not just any mold Stachybotrys, which is extremely dangerous to bring in. Especially for people with compromised immune systems. I happen to work in an environmental laboratory and can tell you this mold is extremely dangerous.

We traveled with other family members and my nieces room had to be changed twice due to mold. Not just any mold Stachybotrys, which is extremely dangerous to bring in. Especially for people with compromised immune systems. I happen to work in an environmental laboratory and can tell you this mold is extremely dangerous.

Staff super friendly, rooms comfortable, breakfast was fresh snd made well.

Staff super friendly, rooms comfortable, breakfast was fresh snd made well.

Hallways and elevators very dirty. Staff rude.

Hallways and elevators very dirty. Staff rude.

Everything great

Everything great

Great

Great

Everything was great!

Everything was great!

The beds are always so comfortable at Hampton Inn. We had a very restful night. We will definitely stay here again when we are in the area.

The beds are always so comfortable at Hampton Inn. We had a very restful night. We will definitely stay here again when we are in the area.

Perfect location to stop and stay when traveling south to Florida. Savannah has it all and this hotel in particular was very nice and near restaurants and I-95

Perfect location to stop and stay when traveling south to Florida. Savannah has it all and this hotel in particular was very nice and near restaurants and I-95

Close to the highway

Close to the highway

It was not a bad place to stay but you do not have privacy at all, I had my do not disturb sign on my door and they would still come in the rooms and clean them and no one could give me a reason why they was doing that, the pool water had way to much chlorine in it. The rooms was nice with plenty of space in them

It was not a bad place to stay but you do not have privacy at all, I had my do not disturb sign on my door and they would still come in the rooms and clean them and no one could give me a reason why they was doing that, the pool water had way to much chlorine in it. The rooms was nice with plenty of space in them

Kids / families should stay on separate floors. Nobody at check in / nobody at check out…..

Kids / families should stay on separate floors. Nobody at check in / nobody at check out…..

It was great

It was great

The smell when you first walk in is terrible. Only one elevator worked and we stayed here twice in one week. We were told the elevator has been out for over a month. The room floors have no AC in the hallways and it smells awful. On 2 ice machines. Wall paper is peeling carpet is coming up. Walls in our room were dirty. Would not have stayed on the way home from Fl but couldn’t find any other available rooms

The smell when you first walk in is terrible. Only one elevator worked and we stayed here twice in one week. We were told the elevator has been out for over a month. The room floors have no AC in the hallways and it smells awful. On 2 ice machines. Wall paper is peeling carpet is coming up. Walls in our room were dirty. Would not have stayed on the way home from Fl but couldn’t find any other available rooms

The room was clean but it seemed it was touched in a while

The room was clean but it seemed it was touched in a while

Staff was very friendly. We had one real nice room, but the second room we had reserved

Staff was very friendly. We had one real nice room, but the second room we had reserved

Hotel and surrounding restaurants are great but lots of panhandling close to the interstate

Hotel and surrounding restaurants are great but lots of panhandling close to the interstate

Breakfast area floors were quite dirty

Breakfast area floors were quite dirty

The front desk staff was on point , very nice and friendly 👏 property was clean and the pool was great .

The front desk staff was on point , very nice and friendly 👏 property was clean and the pool was great .

Excellent

Excellent

Not nice

Stayed multiple days. If you are staying multiple days, you should offer water everyday. not just once. There was no water available after breakfast, only to buy.

I always stay here for the last 5 years on our trip to Florida.

We were at the hotel in less than 2 minutes after exiting I-95. Suite was roomy. Enjoyed the free hot breakfast.

I liked that it was away from the highway in a quiet area with restaurants all around. The staff were excellent and friendly. The property was clean and new and we had a good sleep in comfy beds with wonderful sheets. The breakfast was pretty good too.

Customer service was awesome

Stay was ok. Bed was very uncomfortable. Bathroom shower was not very clean. Ashley at the front desk was very nice and she is the reason you get a 4 and not a 3. Coffee was good and hot at breakfast but not much of a breakfast to choose from.

Convenient

👍

Best check in I’ve he in recent stays other places. Very convenient to a lot of dining options. Good room.

Always a good experience at Hampton. Very high pet fee rankles.

The elivators are horrible and breakfast is pathetic.

We booked a room through Expedia for 5 people. When we arrived the room had two beds so I requested a rollaway. They told me that they don’t do that anymore. I also don’t know that a rollaway would have fit in the room. I explained that I had three older kids and the room wouldn’t work for all 5 of us. They offered me a blanket for the floor. I asked about paying the difference for a larger room and they said I would need to call Expedia because they can’t do that. I called Expedia and expressed my frustration that they had said the room would sleep 5 when it clearly didn’t. I paid an additional fee for the larger room and they told me they sent it through to the hotel. At this point it is 11 pm. My kids are exhausted and the front desk staff tells me they don’t see the change in their end and the only person who can access the portal is their general manager and she wouldn’t be in until 8 the next morning. After Expedia calling again and getting a new desk clerk we were able to finally get to the larger room that accommodated us.

Staff was excellent. The beds were very comfortable.

Ice machine was broken and extremely loud, one of the elevators was broken, the breakfast was absolutely terrible!

I liked everything exceot the water pressure in the shower.

Cleaniess and great service.

Good location but the hotel smelled bad and needs an update

Our receptionist Christa was outstanding. She was so happy and friendly. Always was available to answer questions and help in anyway! Our room was comfortable and liked the breakfast and all the options very much !

Good

Extremely humid inside. Damp carpet. Bulging walls from what seems like water damage. Leaking water.

We had a good stay. It is an older hotel but clean with convenient access. The only complaint we had was the elevator. It was slow and malfunctioned on us - not opening on 1st floor but taking us up to the 4th floor when someone else called it.

Over night sleep

ok

The elevator service was slow!

No vending or ice on any floors except lobby and 2nd floor. Hallways were hot. Shower needed to be re-calked.

One night short and sweet

See previous review.

Wonderful staff always smiling

Clerk didn’t activate room key on 1st try. Only one of two elevators was working. Long wait times. Otherwise, nice comfortable room, good breakfast & friendly service

Everything is perfect

It’s a beautiful hotel. People were so friendly! Great breakfast! So clean and accommodating and very conveniently located. There’s only one thing I would suggest. Get some nonslip stickers inthe tub. I slipped getting I shower and so did my husband. Very dangerous.

I stay at Hilton properties on a regular basis. My standard complaints about all Hampton Inns is that they have lousy water pressure in the showers and the shower head is mounted way too high (good only if you are 7 feet tall). This particular shower had no conditioner which is standard usually. Also, it was dangerously slippery. I hate the bedding. It is much too hot. I travel with my own blanket and promptly strip the bedding down to the sheets.

Shampoo but no conditioner. Shower pressure and flow very low.

Pet hotels do hear dog

Clean, Applebee's right next door.

Great place with everything close by.highly recommend

First room we got was very dirty. Couldn’t even see thru shower door. Switched our room and the bedding was very stained and room was dusty. Not the usual experience we have at Hampton Inns

Nice place

Breakfast buffet had hot scrambled eggs sausage and potatoes, but all looked pretty bad. Stuck with coffee and the pre-packaged stuff.

Our stay was very nice and peaceful, and the room was very clean other than the toilet paper being the same roll the last people in the room used. I would definitely stay again. My man and I really enjoyed the hot tub ! Drea was also very kind !!

There was a lot of noise through the walls. Couldn't sleep. Tube was very dirty. Staff was nice. Food options were limited.

.

Very nice location.

Water pressure is awful and no hot water for my shower

Easy on off the freeway! Very friendly and welcoming staff! Beautiful entrance too!

Staff getting ascexcellent

The service was great and people very friendly.

Great facility. Quiet and clean

Average accommodations

In town for business. Only in for 1 night. Room served it’s purpose.

I was very disappointed in this hotel. The bathroom was not cleaned and the room was run down.

This was a great room . Offering a very nice lap pool and hot tub . The breakfast was very good too.

Didn't like that room wasn't really clean. I didn't bother the front desk ladies (they were really nice) since I was too tired and just needed rest.

Hotel seemed rundown

Water temperature was inconsistent. Room had lots of stains from the carpet to the sheets. Needs better cleaning

This hotel is too pet friendly. When on vacation i dont want to smell dog everywhere. They have a pet water bowl that sit right in front of the elevator. Wet paw prints and dog drool in front lobby. And also 1 elevator worked....other than the dog smell. The location is great. But i won't be staying here again

The stay was amazing. The staff was beyond nice! They were very accommodating. The cleaning staff on the fifth floor was amazing they treated us like family and that is something that is rare nowadays. We have a rough time getting to Savannah but they eased our worries with their professionalism. Ten out of ten would definitely recommend

Room smelled like feet , bathroom old and dirty, No coffee. Hampton has last us day staff great night not so much .

Great for price

Right off the 95

Everytging was great