Baymont by Wyndham Savannah/Garden City

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Very poor

Very good

Exceptional

I enjoyed the room, the bed, and the hotel's location. The hotel provided a lackluster continental breakfast. It came with gnats flying around the two plastic juice containers. No eggs, no sausage. Next, I thought there was supposed to be a fitness center. There was not one piece of working equipment. There were no weights. An unplugged, empty water dispersal machine. What equipment was there was covered in dust and BROKEN. I find this was an example of FALSE ADVERTISING!

No breakfast provide.

Exceptional

There is NO HOT BREAKFAST SERVED HERE! They advertised (as included with your hotel rate) a Hot Breakfast with eggs, sausage, potatoes, waffles, oatmeal, cereal, fruits, coffee, tea, orange juice, etc, which is typical of mid-grade hotels. The front desk staff said it was now only provided on Friday's, Saturday's, and Sunday's. We were there Friday morning, and there was no eggs, sausage, potatoes, etc, only cold cereal, juice, coffee & tea. The front desk staff said that hot breakfast was removed by the owner/manager to save money. That's really dishonest to lie about this in the advertisement, and cheap to rip off customers that were expecting a decent (not even fancy) breakfast, at the start of the day. The bedroom was OK, bathroom OK, but the air conditioning struggled on a 80 F day, and the TV wouldn't allow us to log into YouTube TV (our paid subscription for cable TV channels). It did have regular YouTube and NetFlix, as well as some DirectTV channels.

We had a reservation for five guests, yet the room was stocked with only two tiny bottles of shampoo and virtually no toiletries. We also booked a room that included breakfast, but during Memorial Day weekend the only breakfast options available were coffee, a muffin, and oatmeal. That was far below what we expected for a hotel advertising breakfast included. In addition, the hotel’s location was inconvenient. Overall, this was a frustrating and disappointing experience. Between the poor customer service, lack of basic amenities, and inadequate breakfast, I would not recommend staying here. Save your money and choose another hotel.

The hotel eas clean and staff were good.

Friendly staff

It was clean No pool unlike what it says.

No pool unlike what it says.

That’s my overall experience.

Sorry, but the property is old and needs updating. The beds were comfortable though! Well, first we had a beetle dead in our dressing area on the floor, when we went to get food at 8:30 there was nothing left except waffles and toast. When you say you’re going to have breakfast until 9 o’clock, you need to have a full breakfast for everyone until the last minute.

The location and parking

Sorry, but the property is old and needs updating. The beds were comfortable though! Well, first we had a beetle dead in our dressing area on the floor, when we went to get food at 8:30 there was nothing left except waffles and toast. When you say you’re going to have breakfast until 9 o’clock, you need to have a full breakfast for everyone until the last minute.

Exceptional

The room was clean The location and parking

I booked two family suites and was very pleasantly surprised by how spacious and clean the rooms were! All the staff was super helpful and the property was clean and quiet.

While the hotel exterior and lobby were freshly renovated, the room itself had very poor lighting. The toilet handle had to be held down until the toilet had flushed completely, and the room smelled of sulfur. The so called breakfast consisted of cereal, toast,or muffins. Only one type of juice, no hot water to make tea, no milk for the cereal. Luckily, there is a grocery store nearby. We wound up leaving after the first night although we were booked for four nights.

Location and staff Handicap room was a long distance from entryway. Once we got to room and opened the door the smell of sewer was in the room, that never left with bathroom fan on all night. Air conditioner had to be set at 73 to work! Thought that was on the cool side, so turned it up to 75 and it wouldn’t turn on again…. So left it on 73! Also wife said the air coming out of unit was very musty smelling. Our handicap room did not have correct height toilet or grab rails. This room should not be rented out as handicap room! You ever shower with smell of sewer? Went to turn bed down and found a huge roach! Not the smoking kind but a creepy crawler! I kept that away from my wife, we would have changed rooms. The state of this one didn’t leave hope of cleaner room! Well we made it through the night,well almost, 5:00 am all the workers that stay there were getting ready for work and didn’t care that other people were staying there too! Slamming doors and sound of ice machine next to our room made sure we were awake! Went to breakfast at 8:30 am there really wasn’t a free breakfast. So I got two coffees to take back to room. Well they were cold! Not lukewarm but cold! This is the first Baymont that we have had a bad experience at!

Friendly clean The water pressure in the shower was terrible

Friendly clean The water pressure in the shower was terrible

Location and staff Handicap room was a long distance from entryway. Once we got to room and opened the door the smell of sewer was in the room, that never left with bathroom fan on all night. Air conditioner had to be set at 73 to work! Thought that was on the cool side, so turned it up to 75 and it wouldn’t turn on again…. So left it on 73! Also wife said the air coming out of unit was very musty smelling. Our handicap room did not have correct height toilet or grab rails. This room should not be rented out as handicap room! You ever shower with smell of sewer? Went to turn bed down and found a huge roach! Not the smoking kind but a creepy crawler! I kept that away from my wife, we would have changed rooms. The state of this one didn’t leave hope of cleaner room! Well we made it through the night,well almost, 5:00 am all the workers that stay there were getting ready for work and didn’t care that other people were staying there too! Slamming doors and sound of ice machine next to our room made sure we were awake! Went to breakfast at 8:30 am there really wasn’t a free breakfast. So I got two coffees to take back to room. Well they were cold! Not lukewarm but cold! This is the first Baymont that we have had a bad experience at!

I was moved from the second floor to the first floor and that room was renovated and much more quiet. The room that was not renovated, it was old looking and noisy.

Superb

The staff was very courteous seamed and little over worked. Excellent place for visiting. Everything ok

The staff was very courteous seamed and little over worked. Excellent place for visiting. Everything ok

Superb

I enjoyed the ease of booking and finding the hotel. There is easy parking, rolling carts to take luggage to the room, free breakfast and a free shuttle to downtown Savannah 3 days out of the week. Rooms were clean and well appointed with a microwave, small fridge, and hairdryer. Breakfast was heavy on carbs with prepackaged muffins, cereal, toast, bagels and a make it yourself waffle station. They did have some fresh fruit and yogurt available as well. Staff were friendly and and helpful. I did notice a slightly musty oldish smell in the 3rd floor hallway so while it appeared clean, it would benefit from a daily application of Fabreeze or some such air freshener. I also found a single silverfish in the tub and mentioned it to the cleaner. Otherwise the room was immaculate and comfortable. I've had them appear out of nowhere in my own home on occasion and keep a bug free place.

I enjoyed the ease of booking and finding the hotel. There is easy parking, rolling carts to take luggage to the room, free breakfast and a free shuttle to downtown Savannah 3 days out of the week. Rooms were clean and well appointed with a microwave, small fridge, and hairdryer. Breakfast was heavy on carbs with prepackaged muffins, cereal, toast, bagels and a make it yourself waffle station. They did have some fresh fruit and yogurt available as well. Staff were friendly and and helpful. I did notice a slightly musty oldish smell in the 3rd floor hallway so while it appeared clean, it would benefit from a daily application of Fabreeze or some such air freshener. I also found a single silverfish in the tub and mentioned it to the cleaner. Otherwise the room was immaculate and comfortable. I've had them appear out of nowhere in my own home on occasion and keep a bug free place.

If you were looking for just a place to lay your head, this place will fit. Otherwise you may want to look somewhere else. Location is not in the best of areas but had no issues.

Superb

Exceptional

Exceptional

Staff was great. Breakfast was average. Did not feel safe walking the surrounding area.

The room with the walk in shower that was booked was given to someone else. Booking.com indicated that a deluxe continental breakfast was included and all that was provided was cereal or waffles. Very misleading.

The room with the walk in shower that was booked was given to someone else. Booking.com indicated that a deluxe continental breakfast was included and all that was provided was cereal or waffles. Very misleading.

Toilet was not working the tv internet keep going out just worst experience construction going on

Clean room

The single king room that was extremely quiet compared to the double queen room Room: noisy - could not figure out where the noise was originating from.

Exceptional

Parking was easy. Parking area around hotel was dirty with trash. Staff were very pleasant and efficient. Breakfast was over too early on the weekend (9:00 a.m.) and since we were in Savannah for music and our evenings went a little long (also the reason that we chose this hotel, due to the vicinity of the venue, which was good), there was no breakfast at 9:15 a.m. We had to even ask for coffee. Room was basic but clean and ample for our needs.

The outer doors weren't locked or secured in anyway, I was told I had to pay a $50 deposit and they charged my card $301. Fan in room didn't work and although I couldn't see mold I could smell it. Toilet not secured to the floor, it rocked back and forth.

The courtyard area The room

The outer doors weren't locked or secured in anyway, I was told I had to pay a $50 deposit and they charged my card $301. Fan in room didn't work and although I couldn't see mold I could smell it. Toilet not secured to the floor, it rocked back and forth.

The room

Passable

Exceptional

They were in the middle of remodeling. Times when we had all sorts of furniture in the hall to our room. Loud banging on walls. I understand the remodeling process. But we should have been placed in a room where none of that was taking place. Guests should have been reserved on the first floor of possible or 3rd. All but where the remodeling construction was

Dirty, construction going on

Family rooms Dirty, construction going on

Noisy

Hotel attempted to double charge us for a stain in the bed we hadn't slept in. Check out was 11 we was out by 1110. By 1130 they called saying they attempted to wash the sheets. There where multiple beds in room we didn't sleep in the bed wit the stain. So either they A. Didn't wash them before, or B. Had no plans to was them after. Either way that's bad business.

Price The property was under construction the time we were there hearing loud machinery, being run outside my room and also having a person working on things right outside of my room door. It was not clean in the middle of renovations not a good experience.

Pleasant helpful staff; nice breakfast Under renovations and common area was filthy; overpriced for condition of property.

Nothing it was a dump. The hotel clerk was friendly. That was the highlight and actually I would appreciate a refund. They’re remodeling and not even well. There’s construction debris on the floor they put us on. Our room was 226. All of the exterior doors to both floors were propped open all night. The buildings not even secure. It’s a dump

We liked everything about our stay. The staff was kind & helpful. The rooms were clean & comfortable & we had a lovely time.

The breakfast was a joke. We arrive there around 8 o’clock every morning and there was never any hot coffee. They barely had any food and if they did, it was horrible or cold. The staff we’re not very helpful and seem very lazy

Clean and comfortable beds

The room is clean and good. Staffs are friendly.

The room was clean and adequately supplied with necessary items.

The property was under renovation so the building was a mess. There were mattress stacked in the hallways. Our bedroom door had duck tape covering the doorway seams. There was also a gap to where we could fit our hand under our door into the hallway. Our bed had a stain on it. Finally, our bathroom towels had multiple strands of black long hair on them. Overall, the place was gross. The breakfast had very limited selection and what they had out they refused to replace with new food if it ran out. We asked for a refund but were denied. They upgraded us to a bigger room but that room still had outlets hanging off the wall and hair in the shower. It’s not in a great part of town despite being a 10 minutes drive from the city. We would not recommend this place to anyone.

Not provide breakfast as advertised on website. No milk, no bread, eggs, no sausage, waffle,

Nothing special TV did not work. Phone in room did not work

The hotel was under renovation not a big deal. But like ceilings were drooping in the hall. The room echoed. The room seemed bare. Hall way had a bad smell. Not a fancy hotel at all.

Everything was perfect except the website didn’t inform me of the 200 dollar security deposit

The price. I wasn’t happy with anything else. Oh, the bathroom sink was nice. The hotel is undergoing renovations but put me in a room that was supposedly done. Actually the 1st room they put me in had a smoke alarm going off every minute due to the batteries. The next room had a brand new sink in the bathroom but the toilet was obviously old - stained with a broken bolt that holds the seat in place, ugh. You may want to try this place down the road after all renovations have been completed - but I won’t. I didn’t like the location either.

Room was clean. Breakfast was just ok.

Convienient bargain

The staff was wonderful!

The staff was wonderful!

Staff was nice, and tried to be helpful. In the middle of renovation, which is understandable. But lots of trash left out, not clean. We had to move rooms twice due to A/C issues and the only room that was left, the A/C barely made it comfortable.

It was a horrible experience and I would like to request for total refund as we checked out the next day. There was renovation going around and the AC in there was broken and bathroom was also unhygienic. Breakfast was okay but not many options were there. I won’t recommend that property to anyone and request for a refund.

It was a horrible experience and I would like to request for total refund as we checked out the next day. There was renovation going around and the AC in there was broken and bathroom was also unhygienic. Breakfast was okay but not many options were there. I won’t recommend that property to anyone and request for a refund.

The carpet smelled, handicapped room but no mat in bathtub, extremely slippery, bottom of wall needed repaired, open wires in dining area, very little for breakfast provided, no coffee made.

Close to downtown Middle of renovation - our room had wires instead of an overhead light , dirty floors due to dust , workman noise in day

Front desk attendant was really sweet and polite.

Front desk attendant was really sweet and polite.

Dated & dingy. Needs updates

The breakfast and how close it is to downtown. How there is not many lights in the room.

NOTHING! It said non smoking but yet the whole building smelt like an ashtray! There was a stale smell in the room ! The smoke detector was hanging off the wall! The fire sprinkler was not there … just a pipe hanging out the wall! The bathroom smelt like a gym locker room! The tv channels were all preachers except vh1 or mtv and bet… everything else said the tv wasn’t purchased. Customer service was horrible ! Breakfast was cold eggs, room temp oj, coffee and cereal! HORRIBLE EXPERIENCE! If i could give it a negative rating i would!!! ???

clean food very good and hot

Yes the room was clean and the staff was courteous.

Yes the room was clean and the staff was courteous.

Yes but there were fruit fly & and a stinch in the room my whole stay

Yes but there were fruit fly & and a stinch in the room my whole stay

Room not clean, hair was on sheets and bathroom smells. Breakfast was almost oit when we got there 8:30 am when it's done at 900 am and they didn't refill stuff. We couldn't even find coffee.

Room not clean, hair was on sheets and bathroom smells. Breakfast was almost oit when we got there 8:30 am when it's done at 900 am and they didn't refill stuff. We couldn't even find coffee.

The fitness room did not exist, there was a dead mouse odor in the building.

The fitness room did not exist, there was a dead mouse odor in the building.

Clean rooms, quiet atmosphere, safe area

Clean rooms, quiet atmosphere, safe area

1st room tv didn’t work and the door wouldn’t close or stay closed. 2nd room was in need of repairs. Coffee was cold at breakfast. Not a good value

1st room tv didn’t work and the door wouldn’t close or stay closed. 2nd room was in need of repairs. Coffee was cold at breakfast. Not a good value

Loved it

Loved it

Nice

Nice

Room was absolutely disgusting, I asked for a new one and it was just as bad. Bathroom covered in mold, dust and dirt everywhere, cigarette burns in the bedding. The front desk told me that delivery drivers don’t like going to the rooms to deliver because “people are sketchy here”. I was also told by another front desk associate that the rooms are very old and need to be remodeled. Absolutely gross.

Room was absolutely disgusting, I asked for a new one and it was just as bad. Bathroom covered in mold, dust and dirt everywhere, cigarette burns in the bedding. The front desk told me that delivery drivers don’t like going to the rooms to deliver because “people are sketchy here”. I was also told by another front desk associate that the rooms are very old and need to be remodeled. Absolutely gross.

The room was in poor shape mold in the crevices of the shower tub was old and looked dirty. The table lamps had rust on the bases and the room was very very dated. Additionally the hotel front desk staff got in a very loud argument with a guest that was checking out. Highly unprofessional! Left a very uncomfortable feeling and made my stay very tense.

The room was in poor shape mold in the crevices of the shower tub was old and looked dirty. The table lamps had rust on the bases and the room was very very dated. Additionally the hotel front desk staff got in a very loud argument with a guest that was checking out. Highly unprofessional! Left a very uncomfortable feeling and made my stay very tense.

Very nice hotel

Very nice hotel

Clean, friendly staff, good value

Clean, friendly staff, good value

Room was very clean and staff were pleasant

Room was very clean and staff were pleasant

Our king room was clean and spacious. We were conveniently off the elevator next to the fitness room. Housekeeping surprisingly refreshed our room. No coffee in the lobby except at breakfast. Breakfast was poor; powdered eggs, no fresh fruit or yogurt, no choices for bread or muffins. Don't let their website picture fool you. Close to Savannah. Over-all though it was a nice stay.

Our king room was clean and spacious. We were conveniently off the elevator next to the fitness room. Housekeeping surprisingly refreshed our room. No coffee in the lobby except at breakfast. Breakfast was poor; powdered eggs, no fresh fruit or yogurt, no choices for bread or muffins. Don't let their website picture fool you. Close to Savannah. Over-all though it was a nice stay.

Clean, nice

Clean, nice

The staff was super friendly and helpful. The property looked like it needed a refresh, seemed a little rundown. Overall it served our purpose, we wanted an affordable hotel, that would be clean and safe, as we weren’t going to spend much time in the room.

The staff was super friendly and helpful. The property looked like it needed a refresh, seemed a little rundown. Overall it served our purpose, we wanted an affordable hotel, that would be clean and safe, as we weren’t going to spend much time in the room.

This property was dingy dirty all of the rooms were unkempt. The room was very dark. I had to re clean my room you can clearly see dust on the lamp shade and stains in the carpet, shower and toliet. overall it’s the worst room i ever stayed in

This property was dingy dirty all of the rooms were unkempt. The room was very dark. I had to re clean my room you can clearly see dust on the lamp shade and stains in the carpet, shower and toliet. overall it’s the worst room i ever stayed in

Friendly and accommodating staff, comfortable, clean, and centrally located.

Friendly and accommodating staff, comfortable, clean, and centrally located.

Parking was plentiful, but did not feel very safe. Booked here because of shuttle service, only to find out it ends at 3:15.

Parking was plentiful, but did not feel very safe. Booked here because of shuttle service, only to find out it ends at 3:15.

Paint was peeling, tub was filthy, hair hair dryer was cracked, furniture was old, needs serious renovation. Water for tea was lukewarm. Not enough lighting in bathroom. Shampoo was in a cracked container .

Paint was peeling, tub was filthy, hair hair dryer was cracked, furniture was old, needs serious renovation. Water for tea was lukewarm. Not enough lighting in bathroom. Shampoo was in a cracked container .

The area around it was not welcoming and i really regret bringing my family of 3 children here. I did not feel safe at all.

The area around it was not welcoming and i really regret bringing my family of 3 children here. I did not feel safe at all.

Great

Great

Good for stay

Good for stay

Safe and quiet

Safe and quiet

Check in smooth, super friendly staff, super clean only recommendation Need some updates to be more modern and up to date

Check in smooth, super friendly staff, super clean only recommendation Need some updates to be more modern and up to date

Everything was excellent after we had to change rooms. The shower didn't work in the first room. The desk clerk immediately put us in a double bed suite. She was very friendly and was on top of everything. The area around was a lttle concerning because people hing around during the nights. But overall, it was well worth the price, quiet and close to SCAD.

Everything was excellent after we had to change rooms. The shower didn't work in the first room. The desk clerk immediately put us in a double bed suite. She was very friendly and was on top of everything. The area around was a lttle concerning because people hing around during the nights. But overall, it was well worth the price, quiet and close to SCAD.

Hotel need to improve the breakfast! The best parking free and location ! Need to improve facilities room

Hotel need to improve the breakfast! The best parking free and location ! Need to improve facilities room

probably it is good value for the money.

probably it is good value for the money.

Pretty good hotel for a good price. Staff was friendly and helpful. Would stay again

Pretty good hotel for a good price. Staff was friendly and helpful. Would stay again

Staff was very professional

Staff was very professional

Super

Super

Property clean, breakfast was ok. Not many selections. Staffs very nice

Property clean, breakfast was ok. Not many selections. Staffs very nice

The air condition on and off make my night horrible

The air condition on and off make my night horrible

Not so good

Not so good

The property was easy to get to. There was a pool and worout room posted on the wesite. There wasnt a pool on site nor did I see anyigns

The property was easy to get to. There was a pool and worout room posted on the wesite. There wasnt a pool on site nor did I see anyigns

Nice an clean

Nice an clean

I was very disappointed that the pool no longer existed and the gym wasn’t available either. Those were reasons why I booked. The breakfast was the same everyday. The only fruit available was an apple, nothing else. For the price, I expected better.

I was very disappointed that the pool no longer existed and the gym wasn’t available either. Those were reasons why I booked. The breakfast was the same everyday. The only fruit available was an apple, nothing else. For the price, I expected better.

The room was very dirty. We couldn’t find the TV remote, so had to look under the bed and there was actually garbage and empty bottles under the beds.

The room was very dirty. We couldn’t find the TV remote, so had to look under the bed and there was actually garbage and empty bottles under the beds.

Desperately needs a deep clean and update. Our room was in poor condition with marks and dirt on the walls and in the bathroom. Outlets damaged. Poor lighting. Furniture chipped and marked. Toilet wobbled when sat on. My husband didn't want us walking on the carpet barefooted. Good points? Well, the bed was clean and comfortable and the shower had good pressure. Less than 10 min drive into Savannah. I wouldn't return. You get what you pay for. Cheap and run down.

Desperately needs a deep clean and update. Our room was in poor condition with marks and dirt on the walls and in the bathroom. Outlets damaged. Poor lighting. Furniture chipped and marked. Toilet wobbled when sat on. My husband didn't want us walking on the carpet barefooted. Good points? Well, the bed was clean and comfortable and the shower had good pressure. Less than 10 min drive into Savannah. I wouldn't return. You get what you pay for. Cheap and run down.

I wouldn’t recommend this place to my worst enemy well maybe haha but anywho this place was awful. The manager Angela or whatever her name was… is very disrespectful & her behavior is disgraceful I don’t know who raised her but they did something alright. I don’t understand how this person has a job there or could have a job period.. before even booking I politely would call and ask a few questions before we booked and it was an awful experience to the point where my sister got a room else where because we had someone come in our room and dig in our bags. First room we got had crumbs and we politely asked for another room they switched us no problem but the other room was clean the chair was broken tho but who cares didn’t book to sleep on it so it wasn’t a problem. Anyways it’s just not the best place to be in my opinion. The people there are way too disrespectful the breakfast is mid but will do the trick but it’s not all that & you have I think an hour or you’ll miss it and they’ll get on to you even tho the food is still out for grabs? Anywho God forbid you come to the front desk to ask about the syrup or want to purchase water. If I could rate it 0.00 I would I honestly can’t believe the atmosphere of this place & baby I come from Atlanta, ga.

I wouldn’t recommend this place to my worst enemy well maybe haha but anywho this place was awful. The manager Angela or whatever her name was… is very disrespectful & her behavior is disgraceful I don’t know who raised her but they did something alright. I don’t understand how this person has a job there or could have a job period.. before even booking I politely would call and ask a few questions before we booked and it was an awful experience to the point where my sister got a room else where because we had someone come in our room and dig in our bags. First room we got had crumbs and we politely asked for another room they switched us no problem but the other room was clean the chair was broken tho but who cares didn’t book to sleep on it so it wasn’t a problem. Anyways it’s just not the best place to be in my opinion. The people there are way too disrespectful the breakfast is mid but will do the trick but it’s not all that & you have I think an hour or you’ll miss it and they’ll get on to you even tho the food is still out for grabs? Anywho God forbid you come to the front desk to ask about the syrup or want to purchase water. If I could rate it 0.00 I would I honestly can’t believe the atmosphere of this place & baby I come from Atlanta, ga.

Room was pretty unkept and kind of dirty, staff was helpful when needed but not very friendly. Free breakfast was limited and stock of plates and utensils were not upkept. Overall it was a fine experience, it worked and served it's purpose.

Room was pretty unkept and kind of dirty, staff was helpful when needed but not very friendly. Free breakfast was limited and stock of plates and utensils were not upkept. Overall it was a fine experience, it worked and served it's purpose.

I found a lot of blood stains on the bath towel.

I found a lot of blood stains on the bath towel.

Comfortable beds and nice room. Loud homeless people hanging out in parking lot by check-in desk made it feel unsafe at night though.

Comfortable beds and nice room. Loud homeless people hanging out in parking lot by check-in desk made it feel unsafe at night though.

The hotel was close to all attractions. The beds are so comfortable and the staff is very friendly . We will stay again next year.

The hotel was close to all attractions. The beds are so comfortable and the staff is very friendly . We will stay again next year.

Not pleased

Not pleased

The rooms were clean and the AC was cold!

The rooms were clean and the AC was cold!

There was no pool despite the pictures online. The pictures need to be updated to avoid misrepresentation. The staff was rude. The breakfast bar ran out of food every day we were there and additional food wasn't put out. The room was damaged and there were roaches on the floor.

There was no pool despite the pictures online. The pictures need to be updated to avoid misrepresentation. The staff was rude. The breakfast bar ran out of food every day we were there and additional food wasn't put out. The room was damaged and there were roaches on the floor.

Staff very courteous and friendly

Staff very courteous and friendly

The staff were very

The staff were very

Very friendly and helpful lady at the front desk

Very friendly and helpful lady at the front desk

We couldnt believe this was a Wyndham hotel.

We couldnt believe this was a Wyndham hotel.

A++++

A++++

There is an odor in the first part of the room. Broken hair dryer. Smelled cig smoke this morning. Loud speaking early in the morning woke me up. Roofers came in and loaded our breakfast items away. They were not guests! We had no breakfast items yesterday. Had to eat out of our ice chest. No OJ! The nozzles are so moldy especially the apple juice. They don't clean them. They would not pass health dept inspection. The ice machine is broken, no ice. Needs lots of TLC. Not Wyndham standards.

There is an odor in the first part of the room. Broken hair dryer. Smelled cig smoke this morning. Loud speaking early in the morning woke me up. Roofers came in and loaded our breakfast items away. They were not guests! We had no breakfast items yesterday. Had to eat out of our ice chest. No OJ! The nozzles are so moldy especially the apple juice. They don't clean them. They would not pass health dept inspection. The ice machine is broken, no ice. Needs lots of TLC. Not Wyndham standards.

Decent hotel and close enough to the college. Staff very friendly and helpful. Rates were great.

Decent hotel and close enough to the college. Staff very friendly and helpful. Rates were great.

Place was nice, but the TV wasnt working well.

Place was nice, but the TV wasnt working well.

The property was decent enough for one night’s stay. But there are some updates that need to happen. There were paint chipping and scuffs on the walls. The toilet seat was chipped. A deep clean and and some cosmetic repairs and updates would do this property a world of wonder. It was literally “clean enough”. Nothing overly bad, but nothing overly good either.

The property was decent enough for one night’s stay. But there are some updates that need to happen. There were paint chipping and scuffs on the walls. The toilet seat was chipped. A deep clean and and some cosmetic repairs and updates would do this property a world of wonder. It was literally “clean enough”. Nothing overly bad, but nothing overly good either.

Beds were clean and soft I forgot some luggage and they were kind enough to call me in time for me to turn around I will stay again if I'm back in the area

Beds were clean and soft I forgot some luggage and they were kind enough to call me in time for me to turn around I will stay again if I'm back in the area

Didn’t feel safe and place was a wreck.

Didn’t feel safe and place was a wreck.

The water pressure was not always high. Had problems flushing toilet and shower was not much pressure and hot water was random during busy times of usage. The patio could have used some cleaning.

The water pressure was not always high. Had problems flushing toilet and shower was not much pressure and hot water was random during busy times of usage. The patio could have used some cleaning.

I was disappointed that by 8:30 AM. They were no breakfast left the coffee machine system. They have there also was terrible.

I was disappointed that by 8:30 AM. They were no breakfast left the coffee machine system. They have there also was terrible.

Good for the price. Breakfast was good. Room was clean. Good Customer Service

Good for the price. Breakfast was good. Room was clean. Good Customer Service

property was clean and quiet

property was clean and quiet

The hotel wasn’t terrible, but it wasn’t great. They didn’t have enough staff to clean our room daily. The breakfast was okay, but the area in Garden City is not very nice. If you don’t want to pay the prices for Savannah, stay in Pooler. The phone and lamp in our room didn’t work. There was a roach in the bathroom.

The hotel wasn’t terrible, but it wasn’t great. They didn’t have enough staff to clean our room daily. The breakfast was okay, but the area in Garden City is not very nice. If you don’t want to pay the prices for Savannah, stay in Pooler. The phone and lamp in our room didn’t work. There was a roach in the bathroom.

My worst experience yet staying at different hotels. If I could send pictures, I would. The bath tub had mold spots in it along the side of the tub,a strip of siding was missing at the corner of one wall. It wasn’t what I was used to. I f I can help it, I won’t visit another Baymont Wyndham hotel. The hotel needs to be renovated. The food was tasteless, the coffee tasted like hot water with color added. Very disappointing.

My worst experience yet staying at different hotels. If I could send pictures, I would. The bath tub had mold spots in it along the side of the tub,a strip of siding was missing at the corner of one wall. It wasn’t what I was used to. I f I can help it, I won’t visit another Baymont Wyndham hotel. The hotel needs to be renovated. The food was tasteless, the coffee tasted like hot water with color added. Very disappointing.

Nice hotel. Got price and felt comfortable. Had breakfast, very close to Savannah! Staff was nice, felt safe.

Nice hotel. Got price and felt comfortable. Had breakfast, very close to Savannah! Staff was nice, felt safe.

Dining options were not the best.

Dining options were not the best.

Fantastic Hotel, The Best Staff Ever!

Fantastic Hotel, The Best Staff Ever!

Terrible customer service refused to work with me on changing reservation. I hope you start helping customers in the future. Would not recommend staying hear until management focuses a little more on customers.

Terrible customer service refused to work with me on changing reservation. I hope you start helping customers in the future. Would not recommend staying hear until management focuses a little more on customers.

Employees were rude.

Employees were rude.

We found it comfortable and very clean. Friendly staff.

We found it comfortable and very clean. Friendly staff.

It was great until the maid walked in at 8:00 am for room service after one knock.

It was great until the maid walked in at 8:00 am for room service after one knock.

Outdated, smelly

Outdated, smelly

Leaky faucets, sub-par continental breakfast.

Leaky faucets, sub-par continental breakfast.

Room wasnt clean. Stains on bed, comforter. Worst is wet stains on the carpet. Not a good recommendation for families.

Room wasnt clean. Stains on bed, comforter. Worst is wet stains on the carpet. Not a good recommendation for families.

Neighborhood looks unsafe

Neighborhood looks unsafe

Check in was quick and the woman at the front desk was friendly. The room was clean and comfortable. The only "annoying" thing was that whenever the toliet was flushed, for a minutes after, it made a horrible noise.

Check in was quick and the woman at the front desk was friendly. The room was clean and comfortable. The only "annoying" thing was that whenever the toliet was flushed, for a minutes after, it made a horrible noise.

Super nice staff but the place is about the same as a Motel 6

Super nice staff but the place is about the same as a Motel 6

The best part of our stay was the vey kind and helpful front desk clerk at check in and check out. She was great! The beds were nice, clean, and firm. The hotel itself was pretty clean. The neighborhood is not the greatest but this place was a good pick to be out of the hustle and bustle of downtown .

Fits my price for work

Good for the price.

I love this hotel

This is an extremely dated property (maybe 70’s). The furniture is marred and scuffed. The walls are dirty and the toothpaste cap in the sink hole was a lovely touch. When I heard the name Wyndham, I thought upscale, but this is worse than a roadside inn. I cannot believe I spent $250 for two nights. No conditioner, just the tiniest dove shampoo, dove lotion, dove soap bar and one makeup wipe. According to the sign they clean the rooms every three days, but that soap having to be used for both the sink and shower wouldn’t last two days. The dirty sign on the sink says if you forgot normal toiletries to ask at the front desk. These signs should be taken down since they did not have a simple razor. Not sure what toiletries they consider normal. The stains on the brown red carpet are suspicious and the lights are all lamps with no switch (all separate switches on them). The TV also had this awful feature that could not be turned off where it would narrate the scene for every show and movie. The front of the tv had a missing piece so I’m guessing someone before us tried to fix it as well. Additionally, though, I paid in full, I still had to put a down payment of $50. Also, we had to sign the same paper twice that was lost 6 hours after we checked in. The key did not work to our room when we came back the first night, which is I am assuming to get us to come to the front desk to sign their paper that they lost since the key worked to get us into the building, but not our room.

Place was horrible. Less than 300ft from a hood night club. Outside is in desperate need of paint.

The hotel needs some upgrades

The hotel was in a good location for us. The staff that was working was awesome and help us with our room situation with no problem. Overall stay was average it need to be updated a little.

Well for starters, I paid for a 2 queen bed room, turns out they told me they don’t have queen beds, only doubles. I said then why advertise queen beds? I only booked here because of the queen beds. Then I was told I can leave tomorrow and they would refund me two days. This is at 11 at night . Not very happy. Will not stay here again

I was charged twice. Hotels.com charged me and the hotel charged me.

Room smelled stale when walking in.

Staff was nice and pleasant. The room was decent. But the area wasn't the best

We had a 3 night stay and will never stay at a Baymont again. The front desk girl was rude and not welcoming. The room was dirty, bedspread had a stain, towels were wet when we arrived and messed up so it looked like they had been used. Found a live cockroach in room with lights on so who knows how many there were when lights were out. Luckily for us we spent most of our time in Savannah. For the amount of money we were charged for 3 days-$600, would have better off sleeping in our car. Be careful when selecting your hotel and look at the reviews first.

Place needs some serious updating! The carpet in the room was disgusting and had a funky smell in the room. The 2nd night we were there had a room full of young kids next to us that partied all night! Called the office once but didn’t seem to help. Don’t recommend this place.

While Savannah is a beautiful city and this hotel was close enough to drive to the River Walk area which was nice, the hotel itself is very old. Service was not very friendly, lobby and food area was not inviting.

Clean facility with very comfortable bed. Easy access and parking. Would definitely stay there again if visiting Savannah. Staff was friendly and helpful

It needs to be updated. Rust on the lamps toilet hardly flush had to flush it quite a few times.

Property is not clean and advertising pictures are not the same.

The TV in our room did not work so we had to be moved to another room the first night. The rooms were okay but not enough lights. And I’m not sure what was going on the weekend we were there but there was a strong smell of marijuana.

The picture of the facility on the website is very misleading.

This property is due for an update. The hairdryer in the bathroom was broken. Furniture was old.

Bed was dirty and wall was dirty

Hotel was dirty, mattresses uncomfortable. Nothing around it. Front desk staff were polite not friendly.

The people

The room was in horrible condition. Holes in walls, broken furniture and door lock. And they won’t give me a refund. It felt like I walked into a horror film

IT WAS OVERALL OK

I was charged by the Hotel a double fee at check-in. The initial deposit plus an additional unauthorized charge an hour later that showed up on my account. This was unauthorized and the hotel claims it was not them. My bank shows it was charged by the hotel. I’m disputing the charge.

When you come off the freeway, you are smacked with porta potty dumping station, the train tracks are directly across the street, and we couldn't get i to to check in to our room, the doors were locked, the note on the door gave a # to call, we did, 3 times in 30 min. And no answer. We ended up having to find another hotel. And now we are struggling to get a refund. AVoid this place

Very Nice Stay

The only thing decent about this place was that they had a microwave (weak) and and refrigerator. I would have rather paid the extra $30 per night for a better hotel.

The hotel looked old, area was not great, misleading with historic district - breakfast was not available when we went, told the person at the front desk and they told me to wait until they were done then they microwaved everything like 20 minutes later. Also, not very safe the back door was open to everyone directly to the rooms

Our bathroom wasn’t the cleanest, but I have to say that the bed was very comfy. This is just an older hotel that needs some TLC but the rooms are fairly large and you do get breakfast. For the money, I’d stay there again.

Convinient for the Enmark Arena. A shame the free shuttle into the city was not in service during our visit.

The apartment complex next-door was sketchy and had bullet holes in the side of the building. Every morning, when we left our room, we could smell smoke in the hallway. Shuttle transportation that is advertised was not available. Vending machines were out of order. Water pressure in shower was very low. Toilet had pink bacteria ring in it.

Too pricey to not be cleaner. Disappointed in the room. Carpet throughout is old and musty. Signs state extra cleaning fee if you smoke…..hallway, elevator, and room smelled like smoke. Bathroom was not cleaned at all.

Bed was comfortable. Our room smelled like an ash tray and the thing that looked like it had ever been cleaned was the bed.

Front desk staff was not friendly at all, and did not give any details about what the hotel had to offer or the checkout time. At 11:09 the next day I received a phone call from the hotel, saying that checkout time was 11 and that they had been banging on the door and were being ignored. The lady was very rude in insinuating that they were being purposely ignored. We told them that we were in the bathroom, with the shower on and did not hear any knocking. She then proceeded to ask how long we would be bc it was the last room to be cleaned and check out is 11. Although we were never told any time, we were finishing packing to leave anyways bc we assumed around lunch time was check out. We were out 5 minutes later. The phone call was very unprofessional and the person was very rude for the entire phone call, which lasted way longer than it should have. The person was accusing, and repeating the same things over and over. I understand now why this hotel has so many bad reviews on customer service and the people that work there. I hope at least neither person I encountered was a manager. They need to be retrained on how to speak to people if they are going to work in customer service.

This hotel was very average, but that is what I expected for the cost. It was clean and the bed and pillows were comfortable, but there were some concerns with the toilet and the furniture was in rough shape.

Hotel was a dump. i will not be returning.

This was a last minute booking. The location was about 10 minutes from historic Savanna district. Was an easy drive to the historic district. Staff was very friendly and helpful. The rooms were comfortable but could do with some updating. The price was reasonable and the breakfast was great.

Did not refund my security deposit