Hotel Sausalito
About Hotel Sausalito
Located in Sausalito and within a 17-minute walk of Schoonmaker Beach, Hotel Sausalito has a terrace, allergy-free rooms, and free WiFi throughout the property. The property is around 6.1 miles from Golden Gate Bridge, 8.5 miles from Ghirardelli Square and 8.7 miles from Lands End. University of San Francisco is 9 miles from the hotel and Alcatraz is 9.4 miles away. At the hotel, all rooms include a closet. Complete with a private bathroom equipped with a shower and free toiletries, all rooms at Hotel Sausalito have a flat-screen TV and air conditioning, and selected rooms also offer a seating area. Pier 39 is 9.4 miles from the accommodation, while Coit Tower is 9.5 miles from the property. San Francisco International Airport is 21 miles away.
Amenities
- On-site parking
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
The hotel is praised for its excellent location, with guests appreciating its proximity to the waterfront, shops, restaurants, and the ferry. The staff is generally described as friendly and accommodating. However, the hotel is criticized for its small rooms, lack of front desk staff, and ongoing construction noise. Some guests also mention issues with the beds, bathrooms, and cleanliness.
- Excellent location
- Friendly and accommodating staff
- Small rooms
- Lack of front desk staff and services
- 3/5
The Wi-Fi was spotty at Best. There was almost always no one at the front desk so you had to make a phone call for any assistance. The sink in our room had a constant leak. There was also no safe in the room. The only great thing about this hotel was its location, which was amazing.
- 5/5
Very nice boutique hotel with a stellar location, and very convenient parking ($30 extra, which is VERY reasonable for that area). Good value for money as well. Aircon worked great as did shower/water pressure. Good selection of TV channels, and fast internet (no extra charge)
- 5/5
nice and clean
- 4/5
Unfortunately the flush mechanism on the toilet broke in the middle of the night
- 5/5
Wonderful place to stay!
- 5/5
Amazing location and amazing staff. Great place to stay
- 5/5
Exceptional
- 5/5
Robin was awesome
- 5/5
Front desk staff were fantastic - very welcoming and helpful. Clean throughout. Parking was relatively easy, despite a big event happening the evening we arrived. Perfect location to explore Sausalito and access to Muir Woods.
- 4/5
Free bottled water. No one on property overnight. Very nice view of park and bay. All 16 rooms in second floor. Good elevator service. Convenient to restaurants, shops, ferry, park, etc.
- 4.5/5
Superb
- 5/5
Very friendly staff, great room, nice firm mattress will visit again
- 3.5/5
Great location, room with bayside view, market fair on weekend. Carpet very dirty, walls let every sound in, early morning business noise.
- 5/5
Exceptional
- 3.5/5
Great location, room with bayside view, market fair on weekend. Carpet very dirty, walls let every sound in, early morning business noise.
- 5/5
great!
- 4/5
It was a nice boutique hotel. It was in a great location and I felt it was very secure.
- 4/5
It was a nice boutique hotel. It was in a great location and I felt it was very secure.
- 4.5/5
The location was excellent - right in the middle of activity. We enjoyed the harbor and selection of restaurants.
- 4.5/5
The location was excellent - right in the middle of activity. We enjoyed the harbor and selection of restaurants.
- 4.5/5
na
- 5/5
Feels a bit worn in the room, and enhances its tradition I got lucky claiming the 1 room with a circular alcove out over the sidewalks below, so great views of everything happening at this port side location.
- 5/5
Exceptional
- 2/5
the windows and hidden patio the window treatment very i intimate very small rooms are very close together
- 2/5
the windows and hidden patio the window treatment very i intimate very small rooms are very close together
- 5/5
Location, very clean rooms, very nicely furnished.
- 5/5
Location, very clean rooms, very nicely furnished.
- 4/5
Loved the place and its location. Parking is a challenge in Sausalito. Staff was great, the bed was ok.
- 5/5
Exceptional
- 4/5
The location was right by the ferry stop, but was surprisingly quiet. And we got a partial bay view from our window, which I was not expecting! Spacious room, comfortable bed, nice shower, quaint but comfortable. Nice to be able to walk to any number of restaurants or along the water. Parking was $30 per day in the lot across the street. The A/C did not seem to be working but it was cool enough at night that we were OK. Had we stayed another night I would have asked if it could be fixed.
- 4/5
The location was right by the ferry stop, but was surprisingly quiet. And we got a partial bay view from our window, which I was not expecting! Spacious room, comfortable bed, nice shower, quaint but comfortable. Nice to be able to walk to any number of restaurants or along the water. Parking was $30 per day in the lot across the street. The A/C did not seem to be working but it was cool enough at night that we were OK. Had we stayed another night I would have asked if it could be fixed.
- 4.5/5
na
- 4/5
Internet was very very limited. It could have been the room location. A quaint hotel . Perfect for a couple traveling
- 5/5
Easy walks to restaurants, attractions and stores.
- 5/5
Location was wonderful.
- 5/5
Location was wonderful.
- 4.5/5
The location is awesome, and Robin at the front desk is wonderful. The only thing that could make it better would be to have some sort of food/breakfast/coffee option in the morning.
- 4.5/5
The only thing that could make it better would be to have some sort of food/breakfast/coffee option in the morning.
- 3.5/5
Good
- 5/5
Charming spot in a charming city.
- 5/5
Charming spot in a charming city.
- 4.5/5
Robin at the front desk was wonderful and super helpful…. Went well beyond the normal plus she is highly entertaining
- 4.5/5
Robin at the front desk was wonderful and super helpful…. Went well beyond the normal plus she is highly entertaining ?
- 4.5/5
Superb
- 4/5
The location was very good. One of the lamps in the room didn’t work and there was no Wi-Fi.
- 5/5
The perfect location - the staff were wonderful - the rooms comfy 😁
- 4/5
Location was perfect. Centrally located near restaurants, bars and shops.
- 4/5
Location was perfect. Centrally located near restaurants, bars and shops.
- 5/5
Excellent location! Charming and comfortable room. Friendly and helpful staff. Will say there again!
- 5/5
Great location, very nice rooms, plenty of waters and coffee in the room.
- 5/5
Clean room great staff excellent location
- 5/5
Good
- 5/5
Rooms are lovely. The beds are super comfortable. This hotel was great for me, as I was traveling for work and wanted a comfy room to crash in and nothing else. There wasn't a general lobby or lounging area. There are no amenities, only rooms on the second floor. If you want amenities this is not a place for you.
- 5/5
It’s an excellent condition right in the middle of downtown Sausalito close to restaurants and bars. It’s a quaint little place. That’s very reasonably priced
- 4/5
We had a quick overnight stay and this was a perfect spot for that. Cute and kitchy, good location and affordable. Walkable to restarants and shopping.
- 4/5
Great location!
- 5/5
The location is fantastic. Surrounded by great restaurants. Very walkable. Staff was very friendly. Good communication. Check in was a breeze.
- 4.5/5
No breakfast, paying for parking
- 5/5
The room was clean and the hotel was centrally located.
- 3.5/5
The location is great! Right in the center of downtown Sausalito with many fine restaurants, coffee shops, bars, shops and the ferry within walking distance. A lovely fountain in the nearby square provided a soft sound in our room when the window was open. The hotel staff were very helpful, recommending places to eat and answering any questions we had. Parking was across the street in a city lot that always had room for our car. Plenty of water, coffee and tea available in the room. Plenty of hangers in the closet. A refrigerator. Nice selection of toiletries. Bed was very comfortable. Nicely renovated older building with charm. Overall a very nice room and a nice experience. Since we were in the heart of town, we could hear people noise from the street until around midnight on a few of the nights That was hard because we had to get up early every day for our event. Also there were occasional pipe or other building settling noises, but that can come with an older hotel. Shower is large with good water pressure, but it was kind of awkward having to walk inside to turn the water on and risk getting a spray that was too cool or too hot.
- 5/5
Room,wonderful view, nice staff
- 5/5
Room,wonderful view, nice staff
- 5/5
Really nice room, clean and bathroom was very nice. I don’t think I have ever said I liked a hotel but I liked this one. The floors were a bit squeaky like others said but it’s an older building.
- 5/5
Really nice room, clean and bathroom was very nice. I don’t think I have ever said I liked a hotel but I liked this one. The floors were a bit squeaky like others said but it’s an older building.
- 4/5
This quaint little boutique hotel is nestled close to the water, right downtown. Its location rocks. The desk clerk was very friendly and helpful and the room was nice except for its cramped quarters. The bathroom was prettier than the bedroom and nearly as big. Really the only downside was the size of the room.
- 4/5
This quaint little boutique hotel is nestled close to the water, right downtown. Its location rocks. The desk clerk was very friendly and helpful and the room was nice except for its cramped quarters. The bathroom was prettier than the bedroom and nearly as big. Really the only downside was the size of the room.
- 5/5
Room was fine, staff great, location wonderful.
- 5/5
Room was fine, staff great, location wonderful.
- 5/5
Very nice accommodations. Fantastic location.
- 5/5
Very nice accommodations. Fantastic location.
- 5/5
Staff was great - very helpful! Room was clean and comfortable with nice amenities. Within walking distance to all of downtown Sausalito - great location. Highly recommend.
- 5/5
Staff was great - very helpful! Room was clean and comfortable with nice amenities. Within walking distance to all of downtown Sausalito - great location. Highly recommend.
- 5/5
Location. This very clean and the staff is very nice
- 5/5
Lovely view of Richardson Bay & very quiet in the evening!
- 5/5
Lovely view of Richardson Bay & very quiet in the evening!
- 5/5
Friendly staff. Great house keeping.
- 3/5
Traveled with partner, excellent location right next to restaurants and shops. But, this is an old property needing update. Staff present only for checkin. Floors made cracking noise and the room had strange smell. Won’t be back.
- 3/5
Traveled with partner, excellent location right next to restaurants and shops. But, this is an old property needing update. Staff present only for checkin. Floors made cracking noise and the room had strange smell. Won’t be back.
- 4/5
Super location. Great access to morning running along the water with amazing views of San Fransisco, Alcatraz and Angel Island. Hotel is an old classic and clean. Staff was helpful and parking was very convenient.
- 4/5
Super location. Great access to morning running along the water with amazing views of San Fransisco, Alcatraz and Angel Island. Hotel is an old classic and clean. Staff was helpful and parking was very convenient.
- 4/5
We loved the location and the intimate size of the hotel. The room was comfortable and we appreciated the art work along the hallway. The corner room was spacious, clean, and had a comfortable bed. When we used the plumbing there was a loud screeching sound coming from the bedroom ceiling that sounded like someone pulling a large piece of furniture across the floor (though we were on the top floor). Seems like the sound is related to the water supply pipes. We were staying in the corner room with the round bay window facing the street. This was quite disturbing to us during our stay.
- 1/5
Location No check in staff on site. No attention to their check in notes for arrival. No response on call in. Indifferent to me as a guest
- 5/5
Beautiful view. Very welcoming and helpful staff.
- 5/5
Beautiful view. Very welcoming and helpful staff.
- 5/5
Quiet. Easy parking across the street. Right by the ferry. Wonderful walking area.
- 5/5
We were greated by Robin at the front desk when we arrived. She was extremely knowledgeable of the area and made MANY recomdations that made our three day stay the best. She should be given a raise, she helps all guests the same that we observed, great representative for the property. The room was great, we will be returning in about two months. Ken & Nova Brewer Nothing comes to mind but I wanted to share something with management. I noticed that the access system/card used to gain entry at the main entrance is by SecurKey. I have been is the security business in SF for 55 years and was recently informed by our national supplier the SecurKey has gone out of business, phone calls and correspondence to their offices are not answered. If the company that supplied managment with the SecurKey access cards still has some available you better purchase them before the access door system will have to be replaced by another manufacturer. FYI Ken
- 4/5
Receptionist worried about our kids noise. It made us a little bit uncomfortable.
- 4/5
Receptionist worried about our kids noise. It made us a little bit uncomfortable.
- 2/5
The staff were very polite and helpful The room was very clean The only complaint I have is the room was too small, With old closet + strange smell it was no room for even a small table, I was with my wife and the room has only one chair,
- 2/5
The staff were very polite and helpful The room was very clean The only complaint I have is the room was too small, With old closet + strange smell it was no room for even a small table, I was with my wife and the room has only one chair,
- 5/5
Check-in was quick, the room was amazing, and the bed was so comfy.
- 5/5
Check-in was quick, the room was amazing, and the bed was so comfy.
- 5/5
Location, staff, excellent shower, walkable.
- 5/5
Location, staff, excellent shower, walkable.
- 2/5
the front desk only works at certain time. the room facility is old.
- 2/5
the front desk only works at certain time. the room facility is old.
- 4/5
The room was clean and the check in staff was GREAT
- 4/5
The room was clean and the check in staff was GREAT
- 4/5
Staff was friendly.
- 5/5
Friendly staff
- 5/5
Friendly staff
- 3/5
Gal at the desk was awesome ! Location. Phenomenal . Parking was convenient . However the hotel could use a good refresh . Very dated but it was convenient and not super expensive sooooo it depends what’s most important to you !
- 3/5
Gal at the desk was awesome ! Location. Phenomenal . Parking was convenient . However the hotel could use a good refresh . Very dated but it was convenient and not super expensive sooooo it depends what’s most important to you !
- 3/5
Excellent location right next to the SF Ferry. But, this is a tired property needing a refresh. Staff present only for checkin. Quite expensive for the weekend we were there. Won’be back.
- 3/5
Excellent location right next to the SF Ferry. But, this is a tired property needing a refresh. Staff present only for checkin. Quite expensive for the weekend we were there. Won’be back.
- 5/5
Great location, quaint hotel.
- 5/5
Great location, quaint hotel.
- 5/5
Great location
- 5/5
Great location
- 5/5
Staff is amazing. Clean. Quiet. Perfect location.
- 5/5
Staff is amazing. Clean. Quiet. Perfect location.
- 4/5
Very helpful staff
- 4/5
Very helpful staff
- 3/5
The hotel is very outdated. The rooms are extremely small. There are no usb charger outlets. The hotel had positive attributes as well. Its close to all the restaurants and shops. The front desk perso
- 3/5
The hotel is very outdated. The rooms are extremely small. There are no usb charger outlets. The hotel had positive attributes as well. Its close to all the restaurants and shops. The front desk perso
- 5/5
Everything was great. Wonderful location, walking distance to lots of shops and restaurants. I loved the bay windows in the room. Very quaint and lovely place. Very friendly lady at check in. We will be back.
- 5/5
Everything was great. Wonderful location, walking distance to lots of shops and restaurants. I loved the bay windows in the room. Very quaint and lovely place. Very friendly lady at check in. We will be back.
- 5/5
Great stay! It’s like a boutique hotel with shops the pier and ferries to San Francisco just outside the door steps.
- 5/5
Great stay! It’s like a boutique hotel with shops the pier and ferries to San Francisco just outside the door steps.
- 5/5
Great retro hotel, clean, safe, and very convenient to everything. Staff was friendly and helpful!
- 5/5
Great retro hotel, clean, safe, and very convenient to everything. Staff was friendly and helpful!
- 4/5
Very very small room. Bed was small. I reserved a king but we got a full size. Other than that it was wonderful clean and location was perfect. Easy check in and out. I would come back.
- 4/5
Very very small room. Bed was small. I reserved a king but we got a full size. Other than that it was wonderful clean and location was perfect. Easy check in and out. I would come back.
- 4/5
Great location, restaurants and shops around the corner. Great view of city and bridge. Free water bottles Friendly , helpful staff. staff. Small room
- 4/5
Great location, restaurants and shops around the corner. Great view of city and bridge. Free water bottles Friendly , helpful staff. staff. Small room
- 5/5
Great room overlooking the Main Street. Easy to get in and out of the hotel. Parking right there and one of the most affordable parking close to the hotel. Staff very helpful. Perfect location downtown.
- 5/5
Great room overlooking the Main Street. Easy to get in and out of the hotel. Parking right there and one of the most affordable parking close to the hotel. Staff very helpful. Perfect location downtown.
- 5/5
Thank you Robin !
- 5/5
Thank you Robin !
- 1/5
I barely got any sleep and had to stand outside in the cold for a full hour before being able to enter my room again. It smelled like smoke everywhere afterwards due to the cause of the alarm: someone smoking a cigarette.
- 1/5
I barely got any sleep and had to stand outside in the cold for a full hour before being able to enter my room again. It smelled like smoke everywhere afterwards due to the cause of the alarm: someone smoking a cigarette.
- 4/5
Great location, but there heavy construction noise taking place adjacent to our room. Bathroom fan did not work well. Staff was gracious and the location and walkability were very nice.
- 4/5
Great location, but there heavy construction noise taking place adjacent to our room. Bathroom fan did not work well. Staff was gracious and the location and walkability were very nice.
- 5/5
Amazing!
- 5/5
Amazing!
- 1/5
There was an issue with the fire alarm system. First the alarm went off in our room the first morning at 5:00am. You could not reach it and it blasted for 40 minutes. There is a number to call but NOONE is there on site. Someone had to drive in and see to it. That took 40 min. We were told it was a battery which was BS as batteries make annoying "chirp". This was a full scale alarm. Plus an alarm company was there when we got back from breakfast and all the alarms were replaced. The next night an alarm went off in an adjourning room at 2:30am. Same drill. 45 minutes for someone to come out and fix it. So obviously an issue. Had I know no one was on staff at the hotel I would have never booked in there. We have all stayed at places when people are loud, parties etc.....and the fact that no one was there on property to deal with it is a HUGE short coming. At $400 per night my expectation was different. I also tried to reach the manager several times with no return contact. Buy us dinner, comp one of the nites......do something. So that means I am left to become the person I don't want to be. Leaving a bad review. I will return to Sausalito....but not here. Shame because all the staff we met in person were great.
- 1/5
There was an issue with the fire alarm system. First the alarm went off in our room the first morning at 5:00am. You could not reach it and it blasted for 40 minutes. There is a number to call but NOONE is there on site. Someone had to drive in and see to it. That took 40 min. We were told it was a battery which was BS as batteries make annoying "chirp". This was a full scale alarm. Plus an alarm company was there when we got back from breakfast and all the alarms were replaced. The next night an alarm went off in an adjourning room at 2:30am. Same drill. 45 minutes for someone to come out and fix it. So obviously an issue. Had I know no one was on staff at the hotel I would have never booked in there. We have all stayed at places when people are loud, parties etc.....and the fact that no one was there on property to deal with it is a HUGE short coming. At $400 per night my expectation was different. I also tried to reach the manager several times with no return contact. Buy us dinner, comp one of the nites......do something. So that means I am left to become the person I don't want to be. Leaving a bad review. I will return to Sausalito....but not here. Shame because all the staff we met in person were great.
- 4/5
Very convenient to shops restaurants and ferries
- 4/5
Very convenient to shops restaurants and ferries
- 4/5
Great location. Nice staff. Terrific shower.
- 4/5
Great location. Nice staff. Terrific shower.
- 5/5
The location and accommodations were all lovely.
- 5/5
The location and accommodations were all lovely.
- 5/5
A little construction going on early
- 5/5
A little construction going on early
- 1/5
The guy that was supposed to be at the desk was lazy, unhelpful and obnoxious!!!
- 1/5
The guy that was supposed to be at the desk was lazy, unhelpful and obnoxious!!!
- 5/5
Definitely recommend as a must stay in Sausalito.
- 5/5
Definitely recommend as a must stay in Sausalito.
- 5/5
Can’t ask for a better location and hotel is in phenomenal condition for having been around since 1913! Can’t wait to stay again.
- 5/5
Can’t ask for a better location and hotel is in phenomenal condition for having been around since 1913! Can’t wait to stay again.
- 5/5
Clean little hotel, perfect location.
- 5/5
Clean little hotel, perfect location.
- 5/5
Friendly and helpful staff.
- 5/5
Friendly and helpful staff.
- 5/5
Check in was quick and easy. The staff was very kind and friendly. We ate dinner at the Barrel House which is just down the street and it was delicious!
- 5/5
Check in was quick and easy. The staff was very kind and friendly. We ate dinner at the Barrel House which is just down the street and it was delicious!
- 5/5
Robin at the front desk is absolutely amazing, wonderful, beautiful individual
- 5/5
Robin at the front desk is absolutely amazing, wonderful, beautiful individual
- 5/5
Really enjoyed our stay.
- 5/5
Really enjoyed our stay.
- 5/5
Hotel manager, Robin, was very friendly and helpful. Hotel is very clean and well kept, staff very friendly.
- 5/5
Hotel manager, Robin, was very friendly and helpful. Hotel is very clean and well kept, staff very friendly.
- 4/5
Located right beside the ferry terminal and the shops this hotel is in the perfect location for walking around. A bit noisy from all the activity round about and in need of a little TLC it still suited us perfectly
- 4/5
Located right beside the ferry terminal and the shops this hotel is in the perfect location for walking around. A bit noisy from all the activity round about and in need of a little TLC it still suited us perfectly
- 5/5
Very centrally located hotel in beautiful Sausalito. The hotel has an extremely interesting history as well. It is right near the ferry and restaurants.
- 5/5
Very centrally located hotel in beautiful Sausalito. The hotel has an extremely interesting history as well. It is right near the ferry and restaurants.
- 1/5
Read the fine print. This property only has limited front desk service. We had our wedding and landed up around 11 pm. The front door was locked. Called a phone number and a grumpy guy berated us for not “making an appt for checkin”. Apparently 8 pm is the cutoff . We booked through hotels.com and went back and checked - no mention of a 8 pm cutoff. If we would have known would have avoided this hotel. Terrible communication and attitude. We are local to SF so told the guy we are willing to go back home rather than deal with the poor attitude
- 1/5
Read the fine print. This property only has limited front desk service. We had our wedding and landed up around 11 pm. The front door was locked. Called a phone number and a grumpy guy berated us for not “making an appt for checkin”. Apparently 8 pm is the cutoff . We booked through hotels.com and went back and checked - no mention of a 8 pm cutoff. If we would have known would have avoided this hotel. Terrible communication and attitude. We are local to SF so told the guy we are willing to go back home rather than deal with the poor attitude
- 5/5
Excellent customer service!
- 5/5
Excellent customer service!
- 4/5
Clean charming and nice staff
- 4/5
Clean charming and nice staff
- 4/5
Great Location and room but importunely due to flooding back Home, we cut our stay in Sausalito short
- 4/5
Great Location and room but importunely due to flooding back Home, we cut our stay in Sausalito short
- 3/5
Other friendly tourist in residence. I did not expect no staff service. I did not expect checkin with a call, and then someone had to come from anothe hotel. I did not expect to give up on even requesting additional face cloths. I did not expect to have to order out because all the restaurants around closed by 9:30 pm on a Saturday night. So the location was impecable. Service not so much.
- 3/5
Other friendly tourist in residence. I did not expect no staff service. I did not expect checkin with a call, and then someone had to come from anothe hotel. I did not expect to give up on even requesting additional face cloths. I did not expect to have to order out because all the restaurants around closed by 9:30 pm on a Saturday night. So the location was impecable. Service not so much.
- 4/5
Trash pick up in the morning was very noisy.
- 4/5
Trash pick up in the morning was very noisy.
- 5/5
It was my birthday. My wife loves Sausalito, but again it was my birthday, i wanted to go to another desination. However, i decided to go to Sausalito if I could find an affordable place to stay. I was looking for a clean safe place for us to stay overnight. This was perfect. We had a wonderful stay. We checked in around 6 pm, the front desk clerk was very kind and courteous. The room was clean, quiet and affordable. We were able to walk to the restaurant of my choice nearby for a great birthday dinner. Great stay
- 5/5
It was my birthday. My wife loves Sausalito, but again it was my birthday, i wanted to go to another desination. However, i decided to go to Sausalito if I could find an affordable place to stay. I was looking for a clean safe place for us to stay overnight. This was perfect. We had a wonderful stay. We checked in around 6 pm, the front desk clerk was very kind and courteous. The room was clean, quiet and affordable. We were able to walk to the restaurant of my choice nearby for a great birthday dinner. Great stay
- 5/5
Lovely, smaller quaint French hotel with about 10 or so rooms. The rooms have lots of character. There are no “facilities” such as gift shop, pool, gym, or laundry. However, it’s a lovely, romantic getaway for a weekend with everything you’d want nearby. Robin was wonderful, kind and a great resource on where to go, do and see. Would absolutely stay here again!
- 5/5
Lovely, smaller quaint French hotel with about 10 or so rooms. The rooms have lots of character. There are no “facilities” such as gift shop, pool, gym, or laundry. However, it’s a lovely, romantic getaway for a weekend with everything you’d want nearby. Robin was wonderful, kind and a great resource on where to go, do and see. Would absolutely stay here again!
- 4/5
We planned a getaway in Sausalito for our anniversary getaway and decided to stay at Hotel Sausalito. We arrived early and Robin was super kind in expediting the availability of our room. The room was comfortable and was directly across from the ferry station. Based on our activities, we ended up heading out to tiburon to use that ferry station since the one on Sausalito does not travel to angel island. The bed was comfortable, housekeeping cleaned the room each day while we were out and about. However, the sink in our room (209) was backing up a bit but still drained in a reasonable amount of time. Our room is the only room with a bathtub if that’s important to you. We heard some construction noises since a wine bar is going up next door but renovation and painting continues. Any time we had questions about the area or recommendations, Robin was persistent in providing them or researching for us. It was a very pleasant stay. We also were able to catch a jazz festival the evening we came in. Overall, a great stay and definitely a place we’ll come back to in the future if we’re in the area.
- 4/5
We planned a getaway in Sausalito for our anniversary getaway and decided to stay at Hotel Sausalito. We arrived early and Robin was super kind in expediting the availability of our room. The room was comfortable and was directly across from the ferry station. Based on our activities, we ended up heading out to tiburon to use that ferry station since the one on Sausalito does not travel to angel island. The bed was comfortable, housekeeping cleaned the room each day while we were out and about. However, the sink in our room (209) was backing up a bit but still drained in a reasonable amount of time. Our room is the only room with a bathtub if that’s important to you. We heard some construction noises since a wine bar is going up next door but renovation and painting continues. Any time we had questions about the area or recommendations, Robin was persistent in providing them or researching for us. It was a very pleasant stay. We also were able to catch a jazz festival the evening we came in. Overall, a great stay and definitely a place we’ll come back to in the future if we’re in the area.
- 5/5
The stay was excellent. The hotel is an older hotel but puts you in the main downtown area. We were greeted by host Robin. She went out of her way to help with everything. She knows the area very well and adjacent towns. She provided tips for travel Muir Woods , Mt Tamalpias and the coast. She directed us to Restaurants, Ferry and what to during our stay, including a day in San Francisco . Robin is a gem and made our stay a 10!!
- 5/5
The stay was excellent. The hotel is an older hotel but puts you in the main downtown area. We were greeted by host Robin. She went out of her way to help with everything. She knows the area very well and adjacent towns. She provided tips for travel Muir Woods , Mt Tamalpias and the coast. She directed us to Restaurants, Ferry and what to during our stay, including a day in San Francisco . Robin is a gem and made our stay a 10!!
- 4/5
It's a cute hotel. The room is nice and clean. I booked a room with twin bed. My room number was 204 or 214. I don't really remember but It was noisy! Some machine inside of the hotel was making noise every few minutes. I can't sleep at night!
- 4/5
It's a cute hotel. The room is nice and clean. I booked a room with twin bed. My room number was 204 or 214. I don't really remember but It was noisy! Some machine inside of the hotel was making noise every few minutes. I can't sleep at night!
- 5/5
Great location, clean, spacious and Robin- the front desk manager provides excellent customer service.
- 5/5
Great location, clean, spacious and Robin- the front desk manager provides excellent customer service.
- 5/5
Welcomed by the
- 5/5
Welcomed by the
- 5/5
The front staff was excellent and so fun! An easy and friendly check in with a good restaurant recommendation.
- 5/5
The front staff was excellent and so fun! An easy and friendly check in with a good restaurant recommendation.
- 5/5
Thank For a wonderful stay
- 5/5
Thank For a wonderful stay
- 5/5
Excellent service
- 5/5
Excellent service
- 4/5
- 4/5
- 5/5
Lovely view. Room was perfect.
- 5/5
Lovely view. Room was perfect.
- 5/5
It was such a pleasant stay, made possible by Robin, the front desk lead. Her warm welcome and customer service made our stay so east and enjoyable. She made great suggestions for places to see, eat and explore. The location is ideal and walkable to everywhere, with views from our room. The facilities are solid and aell maintained, a bed and breakfast bibe.
- 5/5
It was such a pleasant stay, made possible by Robin, the front desk lead. Her warm welcome and customer service made our stay so east and enjoyable. She made great suggestions for places to see, eat and explore. The location is ideal and walkable to everywhere, with views from our room. The facilities are solid and aell maintained, a bed and breakfast bibe.
- 4/5
Would have been nice to have reserved parking
- 4/5
Would have been nice to have reserved parking
- 5/5
Staff is friendly
- 5/5
Staff is friendly
- 4/5
Center of town and not $600 .
- 4/5
Center of town and not $600 .
- 3/5
It’s a historic hotel, so be prepared for lack of amenities and old school rooms. There’s no on-site parking and you have to pay a fee for a public lot or pay via meter for parking.
- 3/5
It’s a historic hotel, so be prepared for lack of amenities and old school rooms. There’s no on-site parking and you have to pay a fee for a public lot or pay via meter for parking.
- 5/5
Parking issues
- 5/5
Parking issues
- 3/5
The room was very loud because it was facing the street but otherwise very nice.
- 3/5
The room was very loud because it was facing the street but otherwise very nice.
- 5/5
Loved this property! Location was wonderful - never got in our car til time to leave! Many restaurants and shops within walking distance. Robin at front desk very helpful and friendly. Will definitely return!
- 5/5
Loved this property! Location was wonderful - never got in our car til time to leave! Many restaurants and shops within walking distance. Robin at front desk very helpful and friendly. Will definitely return!
- 5/5
We stayed in room 201, it was brand new and very quaint. Robin at the front desk was very nice and helpful. It was a great location but because it faced the street it was a little noisy, but that’s what earplugs are for.
- 5/5
We stayed in room 201, it was brand new and very quaint. Robin at the front desk was very nice and helpful. It was a great location but because it faced the street it was a little noisy, but that’s what earplugs are for.
- 5/5
Room 205 was excellent! Spacious with King bed and views. Front office staff was very helpful. The location is perfect.
- 5/5
Room 205 was excellent! Spacious with King bed and views. Front office staff was very helpful. The location is perfect.
- 5/5
The front desk/concierge was a complete delight, her name was Robin. We loved our stay at Hotel Sausalito, but Robin made it extra special. She immediately made us feel welcome and it was obvious that she loves helping people and making their stay as pleasant as possible
- 5/5
The front desk/concierge was a complete delight, her name was Robin. We loved our stay at Hotel Sausalito, but Robin made it extra special. She immediately made us feel welcome and it was obvious that she loves helping people and making their stay as pleasant as possible
- 5/5
Excellent customer service felt very welcome. Beautiful clean room.
- 5/5
Excellent customer service felt very welcome. Beautiful clean room.
- 5/5
Small, boutique...very convenient
- 5/5
Small, boutique...very convenient
- 5/5
Location, location, location!!!
- 5/5
Location, location, location!!!
- 3/5
3 star at best
- 3/5
3 star at best
- 5/5
Fun good
- 5/5
Fun good
- 4/5
Staff was non existent say out in the rain waiting for someone to open the locked front door to check in. Called multiple times finally got someone 30 mins later
- 4/5
Staff was non existent say out in the rain waiting for someone to open the locked front door to check in. Called multiple times finally got someone 30 mins later
- 5/5
The hotel was very welcoming, clean, extremely comfortable bed. The location is excellent. It was absolutely lovely to stay there. Folks that run the hotel, are very kind and friendly.
- 5/5
The hotel was very welcoming, clean, extremely comfortable bed. The location is excellent. It was absolutely lovely to stay there. Folks that run the hotel, are very kind and friendly.
- 5/5
In the heart of downtown. Secure
- 5/5
Loved our host. She was very kind and helpful.
- 4/5
Robin, the person that check is in is so nice and accommodating. She went above and beyond especially when she found out we were celebrating. Told her after I found out we are at 214. She made us feel at home and welcomed!
- 5/5
It was a unique place in a great location
- 3/5
Great location. Some issues but taken care of quickly by staff.
- 5/5
so good, the front desk receptionist was awesome
- 5/5
Nice locality and access to walking dining options . Parking is bit difficult as it does not have own parking lot and using public parking which gets full during day time .
- 5/5
Great quiet location but a 30 second walk to the ferry dock.
- 5/5
The location made everything convenient!
- 4/5
I was given great information from Darcy when arriving. The bed was comfortable, bathroom small but, adequate. I had trouble getting the heat to work and was brought a heater which worked fine. I thought the price was fair for this cute hotel.
- 1/5
We stayed there in early December and were meeting friends from out of town. A storm had rolled through the morning that we arrived and knocked the power out in half of Sausalito, including the hotel we were staying at. With no power, it made checking in difficult and the lady at the front desk seemed very annoyed with what was likely the inconvenience, but came off as if it was that she was annoyed with us. This made it a little uncomfortable in an already uncomfortable situation. We were told the power would be on by 4p so we didn’t think anything of it. When we returned to the hotel at 10p, there was still no power. It was freezing and the water temperature was freezing. We woke up early at 7a and drove home because the room was so cold. $320 for one night of freezing cold was way too much!
- 5/5
Concierge checked to find coffee shops open Christmas morning.
- 5/5
Loved the location in the center of Sausalito and steps to the ferry.
- 5/5
Beautiful historic hotel in the heart of Sausalito
- 5/5
We just needed a quick place to stay for a funeral we were attending. This hotel is so quaint and cute and clean. We saw the sunrise over the ocean from our window. It's right there where all the restaurants and shops are. GREAT find!
- 5/5
I loved how my hotel is walkable to restaurants and stores!
- 5/5
Hotel Sausalito was a wonderful experience all around! Super friendly staff at the front desk and a clean, updated room (even though it’s an older building). Walkable, safe area within a minute’s walk of the ferry. We will be back!
- 5/5
Robin was "Special". Definitely going to visit again soon.
- 3/5
Loved this historic, charming hotel. It was undergoing some renovation which created some noise, and the cofee maker and drape’s needed to be repaired during our stay. Staff was great when they were there.
- 4/5
Robin was a great in checking us in and making sure we were comfortable!! Super friendly -and gave us good tips about where to eat and drink!
- 2/5
Parking will cost you $30 per day. The front desk is not staffed so you may have to call someone to get in the building. Construction in the hotel was loud and constant. Room was fine, but bathroom was outdated.
- 5/5
Excellent staff! Robin was so caring and making sure we had everything we needed. Property was great. Clean safe. Near places to eat , shop and get the ferry.
- 1/5
Air conditioning didn’t work. It was 98 degrees. All we had was a fan.
- 4/5
Hotel is in a nice area and is a great option for those that don't want to stay in downtown San Francisco.
- 5/5
If you like boutique hotels, this is for you! Charming and centrally located boutique Hotel right next to the ferry station. I will definitely stay here again. Beds comfortable, staff accommodating, and newly remodeled bathrooms. Highly recommend!
- 5/5
The location is top-notch! The rooms & bathrooms were clean. The receptionist was very friendly and helpful.
- 5/5
It is beautiful old hotel in an amazing location. It is under some renovation.
- 5/5
This is a small hotel conveniently located in the heart of Sausalito. The room was nice with a great view of the bay. The hotel & room was immaculately clean with comfortable beds. Parking was easily available nearby, but costly if you did not have a handicapped permit. The only negative is that desk service is limited. We had to call in order to get someone to let us in.
- 5/5
Great stay. Great view.
- 1/5
We are woken up on our 19th wedding anniversary at 6:40 AM with loud construction noise or some type of utility breaking. We couldn’t figure it out and the hotel could not assist us. But two mornings in a row we were woken up on what was supposed to be a restful anniversary weekend! There was construction downstairs as well during the day. We complained to the hotel manager after being woken up and he offered a $200 refund, but said I had to get approval through Hotels.com. Hotels.com later denied this reimbursement.
- 4/5
Extremely convenient and walkable to the waterfront restaurants and shopping. Hotel staff are extremely nice but limited as they are required to cover both this and a sister hotel a few blocks away.
- 5/5
Everyone at hotel was friendly, personable, and helpful. It was an awesome experience 💥❤️💥
- 4/5
Nice little hotel. Our room overlooked the Park. A mirror gave us a view of the Bay. Bed very comfortable. We appreciated that it had both a light blanket and a comforter, so we could choose level of warmth.Room had everything we needed.
- 5/5
Clean, great location, great conceirge.
- 4/5
I enjoyed my stay at Hotel Sausalito overall. The staff were very attentive and pleasant to work with. I only have 1 complaint. On Friday morning i was woken by construction nailers and jackhammers below my room like it was in my room. So loud and obnoxious. The weekend was quiet and then again Monday morning the construction noise resumed. Luckily I was checking out but it was upsetting.
- 5/5
- 5/5
Robin at the front desk was friendly and helpful. Location was fantastic.
- 5/5
- 5/5
Beautiful property in an excellent location.
- 5/5
A really nice property
- 5/5
Beautiful
- 5/5
Amazing service
- 4/5
A convenient, quiet place with lovely views over the Bay. Staff are friendly and unobtrusive. There's no catering but plenty of places within walking distance on the strip at Sausalito
- 4/5
The only problem was there was construction going on nearby so there was hammering early in the morning, but to no fault of the hotel.
- 5/5
All excellent,the lady at the desk was a ball of fire!
- 5/5
We had a wonderful time. The location was perfect. The room was comfortable with a great view of the ferry boat landing. Robin, the concierge greeted us like old friends and made our stay even better.
- 5/5
- 5/5
Wonderful room and location. If cell phone is important to you Don’t stay in Saulsalito but if you want a wonderful stay this hotel is geat
- 5/5
The hotel was steps from the water front. It's very walkable to shops and resturants.
- 5/5
Location amazing
- 5/5
Wonderful staff! They were so nice and accommodating. The location was great and convenient to everything. We would definitely stay here again!
- 5/5
What a lovely place to stay!!! I booked the room last minute as I was in the area for work and had been staying in a hotel with no character and nothing to do nearby. The Hotel Sausalito provided the exact opposite experience. Beautiful room, beautiful area. Michael was an excellent host! Very accommodating. I would love to return to this hotel and this charming little city.
- 5/5
Quaint historic property
- 4/5
Unfortunately you'll have to tax on 25.00 dollars to the cost of the stay to pay for parking, and it's not attached. Not a fan of that.
- 4/5
staff availalbe when called When I checked in the staff did not tell me how to get settings for the internet. I was not told the Password/number was on entrance key card. The "hotel book" avaialble in the room says password is 2015. This book needs to be upgraded
- 4/5
Quaint, boutique hotel. Nice location. No real front desk, though — if you need something you need to call them. But they are responsive and the cleaning ladies were great.l with cleaning when we were out of the room and providing extra towels,
- 4/5
This is a quaint boutique hotel. However because it is an older building the connecting walls are paper thin and you can hear other guests.
- 5/5
Perfect spot right in the center of everything Sausalito. Staff did a great job checking in. etc.
- 5/5
The construction was inconvenient
- 2/5
The hotel was closed and they lodged me at a different location and I wasn’t notified and also I paid prepaid for the room and now I have to deal with that issue tomorrow morning when I leave
- 5/5
Stay was great, front desk as well. However, check-in was by appt, which is not listed on the Hotel.com site. Hotel called but we were on a flight, which arrived late making our arrival at 8pm. Just would have been nice to know ahead of time.
- 5/5
Comfortable room, great location, helpful staff
- 5/5
Clean, warm and great location.
- 5/5
Very clean and convenient
- 4/5
This hotel places you right in the heart of downtown Sausalito at a very affordable price! Quaint, clean, well maintained. Large bathroom despite room itself on small side. Most of time we were out and about, but when in room, it certainly worked. Comfy bed. Coffee maker. Discount on parking.
- 4/5
This a a cute little hotel, clean and tidy, pretty small but well positioned to enjoy this part of San Francisco. There are no amenities, so expect just a room and bathroom. That’s it.
- 5/5
This was absolutely perfect for my girls’ overnight in Sausalito with my BFF!! Can’t wait to come back…
- 5/5
Pleasant place. Walking distance from Ferry and from Scoma's and Trident for dinner, bakery for breakfast, and shops.
- 5/5
Excelent
- 3/5
Okay. nothing special.
- 4/5
This is a unique property without apparent full time staff...no one is at front desk when you expect them to be. Clean, comfortable but no amenities (lounge or restaurant). Had someone try to enter my room at 2:00 am. Assumed it was a guest that got confused but then its a very small hotel with limited number of rooms.
- 5/5
Great stay. Love the location. Only drawback was room smelled old/stagnant but like this place.
- 4/5
Pricey and small room, but good location.
- 1/5
The hotel would have been a good choice if there wasn't the loudest construction you ever want to hear going on right dowstairs. It started at 8 AM and got extemely loud and even shook our room. We arrived at night and didn't see the construction until it woke us up in the morning. I stomped on the floor and they stopped for a few minutes then started right back up. I usually don't stay till check out but we were on a road trip and I injured myself and needed rest. There is no one working in the lobby. You have to call a number to reach the manager. He is not friendly and when I complained in the moring, he said the construction didn't start until 10:15 AM which was absolutely not true. He said he would refund my parking which he never did. When I told him that it was horrible to disrespect their guests with all of the noise and I would have to put this in a review to warn future guests he told me that I was trying to blackmail them for a refund. I never leave reviews but I don't want anyone to have to go through what my daughter and I did. We road trip a lot and this was a first with the construction being right below. I know it is unfortunate for the hotel to have the construction below but being dishonest with the guests and unprofessional made it even worse. They aren't even working the front desk because they do not want to face their guests. I talked to other guests and they were not happy either. Locals told me the construction has been going on for a year!
- 5/5
What a delightful place to stay. Very European ‘feel’…..cozy and charming. Great maid service. Very attentive! Will be back soon!
- 5/5
Charming and updated, by the water, restaurants, shops, ferry, marina and a lovely park. Easy parking.
- 4/5
Great location, clean, secure, great value for what was offered
- 5/5
Nice hotel and great location.
- 5/5
Hotel was fantastic. The staff were friendly, the room was clean. Overall great experience.
- 5/5
Fabulous location and very charming.
- 5/5
- 3/5
Check in needs work. They call and ask what time you’ll check in (a bit difficult to nail exactly with SF traffic). Sign on door to call number that doesn’t work. Thankfully they answer when you call through Expedia). Worst bed (sagging and over done with foam); rolling to the middle etc.