Travelodge by Wyndham Santa Teresa

Everything Shower water turned on but didn’t come out of the shower head

My partner is a remote worker and this trip was super last minute and she had a meeting at 12-2pm, we were able to get a late enough check out she could get her meeting done without needing a second night in the hotel (or, you know, her trying to set up in the car or something). The little diner serves good food at a good price, and is 24 hours which is nice for night owls like us. If we're in the area again, it will certainly be a consideration for where to stay again.

Clean and safe. I called to confirm someone would be available for a late check in at 1am, I forgot about time zone change. They reassured me would not be a problem. Jesse was quick to check us in. Parking lot well lit and quiet.

Clean room. Big. Good parking, big enough for truck and trailer

The room was clean. Staff said my room number out loud which is unsafe. Shower was tricky and when I mentioned it to staff they said I should have called. I felt like that was an unnecessary inconvenience since they knew that the shower was unintuitive.

Love the diner and the staff was amazing. Good location. Easy access to El Paso and Mexico. Great stay.

Love the diner and the staff was amazing. Good location. Easy access to El Paso and Mexico. Great stay.

It was very clean and neat. The bed was very comfortable.

the staffs are super friendly.

Exceptional

Different chech in process but works great and probably saves money both them and us. Comfy bed,great water pressure and quiet room. We asked for extra towel and my husband offered to go get it and they insisted and brought over less than 5min. Rates are awesome and will be staying here again.

Clean and comfortable at a very good price

Clean and comfortable at a very good price

I had reserved 2 rooms for 5 persons and 2 days before my trip they called me and said that they had to cancel my reservation because the Hotel was gonna be under maintenance, which was a lie. The wanted to resale rooms for a higher price because of a big Concert. They only gave me one room and it was suppose to be one bed with a sofa-bed and it didn't had a sofa-bed it had a couch, for 5 persons, it was ridiculous. My husband has to sleep in the truck bacause they're was no way we could fit in the room.

Not the cleanest but worth it for the price.

Cross border and found this gem down road. Perfect!

Cross border and found this gem down road. Perfect!

Exceptional

Quiet, comfortable Peaceful place to sleep Location was as convenient as it seemed as the route NW to I-10 doesn’t work - private property. But that’s not the hotels fault, it’s a Google Maps error …

Very good

Muy limpio, bonitas instalaciones, buen servicio, camas y almohadas muy cómodas.

Excellent service, friendly staff, and clean rooms. Highly recommended

The the personal fir your reservation, nice and professionally, cleaned it was very good for us Everything related to the room was very good . Only one suggestion. Needs more light in the parking lot first safety of the customers , like reflectors , area looks very quiet it but. I guest customer will field more secure the cars belongs with trailers. Thanks so much ,

The the personal fir your reservation, nice and professionally, cleaned it was very good for us Everything related to the room was very good . Only one suggestion. Needs more light in the parking lot first safety of the customers , like reflectors , area looks very quiet it but. I guest customer will field more secure the cars belongs with trailers. Thanks so much ,

Clean room and staff was very friendly.

Perfect

great location GREAT staff Laney is awesome best hospitality manager in the business we always stay there cause of her GIVE HER RAISE !! well i don’t have many complaints except for room 201 the noise from the stair well door slamming shut and people going up and down the stairs is really loud in room 201. other than that all is good

well i don’t have many complaints except for room 201 the noise from the stair well door slamming shut and people going up and down the stairs is really loud in room 201. other than that all is good

Very good service

Clean room, easy check in No coffee

Clean room, easy check in No coffee

The booking and check in process was easy and staff was helpful. i had a gret experience

The booking and check in process was easy and staff was helpful. i had a gret experience

Exceptional

Muy mala experiencia no lo recomiendo

Fire alarm sounded a 3 morning

Fire alarm sounded a 3 morning

Horrible

Needed shampoo and lotion and conditioner and more soap

Building poorly maintained as well as the laundry it ok for emergency stay for one nigth.

It is set off from almost everywhere but close enough to go anywhere! The only thing was my pillows were a bit firm but that is a personal preference

The room was good. The cafe had many problems.

The room was good. The cafe had many problems.

24 hour Restaurant staff couldn't get the grill lit in the morning. Had to go elsewhere for breakfast.

24 hour restaurant couldn't get the grill lit in the morning. Had to go elsewhere for breakfast. Same thing 3 days later on return trip.

No one was there to cook breakfast and people sat on there for 30 minutes waiting. I’ve never been to a hotel where you check in at a restaurant and you just walk out and leave it all open!

No one was there to cook breakfast and people sat on there for 30 minutes waiting. I’ve never been to a hotel where you check in at a restaurant and you just walk out and leave it all open!

Location and cleanliness

We liked it because it wasn’t a private place and very quiet. We’ve felt very secure and comfortable there. I was a little disappointed that there wasn’t a coffee maker in the room, and there was no coffee in the lobby.

24/7 Dinner. You can order online or through the phone and they can call you to your room to pick up your food at the dinner that is like 100ft from the Location

there was no breakfast provided

there was no breakfast provided

Very goog rest room ang gym in the first floor, very quiet and convenient

Very goog rest room ang gym in the first floor, very quiet and convenient

Price and fair

I liked the business model—it’s a creative way of keeping costs down for guests. There is no lobby or staff in the hotel itself. Guests check in at the 24-hour diner next door. The hotel is secured by key card to keep it safe. I’ve seen a similar model in Europe and some places in California. The hotel itself is very basic but clean and in good condition. It has a workout room, ice, and vending machines. No free breakfast, and no shampoo dispensers. It’s perfect for a quick stay—clean comfortable beds, quick check in, safe quiet surroundings, and low costs. The staff at the diner were very friendly and attentive. Would stay again.

I liked the business model—it’s a creative way of keeping costs down for guests. There is no lobby or staff in the hotel itself. Guests check in at the 24-hour diner next door. The hotel is secured by key card to keep it safe. I’ve seen a similar model in Europe and some places in California. The hotel itself is very basic but clean and in good condition. It has a workout room, ice, and vending machines. No free breakfast, and no shampoo dispensers. It’s perfect for a quick stay—clean comfortable beds, quick check in, safe quiet surroundings, and low costs. The staff at the diner were very friendly and attentive. Would stay again.

Thank you

Thank you

Good

Good

Nice room, helpful staff & fridge

Nice room, helpful staff & fridge

We was ready to take a shower and no hot water....

Very basic hotel. Satellite TV didn't work, no instructions for internet access, restaurant was randomly closed. Served its purpose as a convenient place to sleep, but that is about it.

Very basic hotel. Satellite TV didn't work, no instructions for internet access, restaurant was randomly closed. Served its purpose as a convenient place to sleep, but that is about it.

Convenient and clean

Convenient and clean

👌

👌

👌

👌

👍

👍

Exceptional

We had booked the room from the road and had selected two beds, when we got there the staff wanted to give us only one bed and offered to look for pullout bed or so, but they ended up setting us in two separate rooms that were next to each other but not connected. The staff blamed it on the websites that supposedly do not update. But this is the first that this has happened to us… we have used Expedia for years, honestly I did not believe the staff. The hallways and room had a strong smell of tobacco. Again, we reserved the room on the road and did not add the option to cancel, plus we were already tired from the long ride, so we had to stay there.

We had booked the room from the road and had selected two beds, when we got there the staff wanted to give us only one bed and offered to look for pullout bed or so, but they ended up setting us in two separate rooms that were next to each other but not connected. The staff blamed it on the websites that supposedly do not update. But this is the first that this has happened to us… we have used Expedia for years, honestly I did not believe the staff. The hallways and room had a strong smell of tobacco. Again, we reserved the room on the road and did not add the option to cancel, plus we were already tired from the long ride, so we had to stay there.

Close to the border. Felt safe here

Close to the border. Felt safe here

It’s perfect, nothing wrong with anything

Everything was good

Everything was good

Lovely hotel with a clean diner

Lovely hotel with a clean diner

Great price and clean

Great price and clean

Great place for the price. A small problem with the shower, but overall good.

Great place for the price. A small problem with the shower, but overall good.

Location Room smelled

Outdated, tub is set high, if you have bad knees you’ll fall. I moved the footstool, the floor beneath was dirty. The check in is at the diner (empty). I believe workers, from out of town stay there. There are old rundown cars in the parking lot.

Outdated, tub is set high, if you have bad knees you’ll fall. I moved the footstool, the floor beneath was dirty. The check in is at the diner (empty). I believe workers, from out of town stay there. There are old rundown cars in the parking lot.

Middle of summer and air was not running. Walked into a room that was 88 degrees. Could not get comfortable and sleep for hour and a half.

Middle of summer and air was not running. Walked into a room that was 88 degrees. Could not get comfortable and sleep for hour and a half.

For the money a great place to reset your head. Sheets were fresh and clean. Mattress almost new and super comfortable. It’s not the Hilton but it was perfect for us for a one night stop in the road. Staff were super friendly and fast. We had a problem with our room as there was an odd healing sound when we came in and we couldn’t figure out where it was coming from or how to turn it off. I called the lobby and immediately she apologized and suggested a room switch. That meant a lot since we were so tired and I didn’t want to spend hours trying to figure it out before having to switch rooms. Would definitely stay here again. The dinner/lobby is very cute! We didn’t get to eat there.

For the money a great place to reset your head. Sheets were fresh and clean. Mattress almost new and super comfortable. It’s not the Hilton but it was perfect for us for a one night stop in the road. Staff were super friendly and fast. We had a problem with our room as there was an odd healing sound when we came in and we couldn’t figure out where it was coming from or how to turn it off. I called the lobby and immediately she apologized and suggested a room switch. That meant a lot since we were so tired and I didn’t want to spend hours trying to figure it out before having to switch rooms. Would definitely stay here again. The dinner/lobby is very cute! We didn’t get to eat there.

Nothing Change my account multiple times, room smelled bad, shower head need replaced, bed and pillows uncomfortable

It is not clean. Bathroom is nasty.

It is not clean. Bathroom is nasty.

The property was clean It was 15 minutes from town only a gas station was a block away. Our room never got cleaned, bed wasn’t made after we asked to have it made, trash was never taken out, only got clean towels twice. Their office was a computer in the diner.

The building has a bad smell, people smoking by the front door.

The building has a bad smell, people smoking by the front door.

Great hotel all around; diner is a bit pricey. Two basic breakfasts were $32 + tip.

Great hotel all around; diner is a bit pricey. Two basic breakfasts were $32 + tip.

The room was clean, handicap accessible (although never part of the room description, so it was a surprise because we are fully functional) but adequate for one night. Because the price was very reasonable, even having to wait until around 2:20 PM to check in (when check in time was posted as available at 2 PM). We adapted and slept well. Check out was simple and easy!

The room was clean, handicap accessible (although never part of the room description, so it was a surprise because we are fully functional) but adequate for one night. Because the price was very reasonable, even having to wait until around 2:20 PM to check in (when check in time was posted as available at 2 PM). We adapted and slept well. Check out was simple and easy!

very nice

very nice

Muy limpio y tranquilo, las habitaciones tienen todo lo necesario para una buena estancia

Muy limpio y tranquilo, las habitaciones tienen todo lo necesario para una buena estancia

This was a very clean, nice room. Comfortable bed and very quiet. There is no wifi. An outlying area but easily accessible to freeways.

This was a very clean, nice room. Comfortable bed and very quiet. There is no wifi. An outlying area but easily accessible to freeways.

I was a little hesitant about the “office” being in the restaurant on the property…but there were no issues. It is 24/7 and it was nice to have a restaurant on the property to grab dinner when I checked in and get some breakfast to go the next morning since I had a 12 hour drive and wanted to get moving. The property was clean and very comfortable. Will definitely stay here again.

I was a little hesitant about the “office” being in the restaurant on the property…but there were no issues. It is 24/7 and it was nice to have a restaurant on the property to grab dinner when I checked in and get some breakfast to go the next morning since I had a 12 hour drive and wanted to get moving. The property was clean and very comfortable. Will definitely stay here again.

Unique was the fact that the map showed it off Dessert Dr. when I was looking for some place to stay. We were quite surprised when it was 7 miles south of there. But it was the best sleep we got of the 4 motels before. If only everyone had great beds.

Unique was the fact that the map showed it off Dessert Dr. when I was looking for some place to stay. We were quite surprised when it was 7 miles south of there. But it was the best sleep we got of the 4 motels before. If only everyone had great beds.

It was good. Had to check in at the restaurant next to the hotel. Penny’ Diner. Had to wait a bit till someone was available to check us in because apparently they are also the chief cook and bottle washer. It was very clean. I would stay there again.

It was good. Had to check in at the restaurant next to the hotel. Penny’ Diner. Had to wait a bit till someone was available to check us in because apparently they are also the chief cook and bottle washer. It was very clean. I would stay there again.

Perfect for our needs

Perfect for our needs

Very good and safe clean room and friendly people on the front desk

Very good and safe clean room and friendly people on the front desk

I was pleasantly surprised at how clean and nuce this propertyy was considering how cheap the price was. I will stay there again for sure.

I was pleasantly surprised at how clean and nuce this propertyy was considering how cheap the price was. I will stay there again for sure.

This establishment is truly exceptional. The staff exhibited remarkable friendliness and provided invaluable assistance. The rooms were impeccably clean. I highly recommend choosing this accommodation for your stay.

This establishment is truly exceptional. The staff exhibited remarkable friendliness and provided invaluable assistance. The rooms were impeccably clean. I highly recommend choosing this accommodation for your stay.

All in all a bit crap.

All in all a bit crap.

The room was basic, but clean and comfortable, which was most important! Very quiet property on the outskirts of El Paso in New Mexico. Penny's Diner was cute, clean and 50s tunes played. I was the only one there and it was quite cinematic! I enjoyed my stay and would stay again. I slept like a baby. 💜

The room was basic, but clean and comfortable, which was most important! Very quiet property on the outskirts of El Paso in New Mexico. Penny's Diner was cute, clean and 50s tunes played. I was the only one there and it was quite cinematic! I enjoyed my stay and would stay again. I slept like a baby. 💜

My only complaint is that 2 people couldn't figure out how to turn shower on and the queen room that we occupied had only 1 side table. Hotel was excellent for a 1 night stay.

My only complaint is that 2 people couldn't figure out how to turn shower on and the queen room that we occupied had only 1 side table. Hotel was excellent for a 1 night stay.

It was really bad experience because the hotel room was not ready and it was so dirty outside and inside the hotel

It was really bad experience because the hotel room was not ready and it was so dirty outside and inside the hotel

Very good

Very good

The staff service is fast and very convenient, the food at penny diner is exceptional, the rooms are very clean with all. Very good option to spent the night

The staff service is fast and very convenient, the food at penny diner is exceptional, the rooms are very clean with all. Very good option to spent the night

One night is not bad.

One night is not bad.

Floor in room not clean. Returning from breakfast, laundry man walked out of my room at 8am. Checkout is at 11 buddy.

Floor in room not clean. Returning from breakfast, laundry man walked out of my room at 8am. Checkout is at 11 buddy.

Nice place to stay. Clean and safe.

Nice place to stay. Clean and safe.

I guess you get what you pay for… except, basic amenities were not functional, power outlets in our room didn’t work and to our surprise in the morning none of our devices had charged which were so needed for our roadtrip the next day, the water was so cold we couldn’t shower after driving 12 hours all I wanted was a nice warm shower and relax but couldn’t, it was 30 degrees outside, the wifi didn’t even work, there’s no front desk if you need help, there’s only one person outside in the parking lot diner who checked us in but was not knowledgeable, I booked and paid for a 2 double bed room and upon check in she said she didn’t have my room so I was given a 1 queen bed room for me and my colleague with a discount, however she didn’t know how to apply the adjusted amount/refund so she just told me to contact hotels.com for assistance. I have to say though it was very clean, only thanks to the housekeeping team.

I guess you get what you pay for… except, basic amenities were not functional, power outlets in our room didn’t work and to our surprise in the morning none of our devices had charged which were so needed for our roadtrip the next day, the water was so cold we couldn’t shower after driving 12 hours all I wanted was a nice warm shower and relax but couldn’t, it was 30 degrees outside, the wifi didn’t even work, there’s no front desk if you need help, there’s only one person outside in the parking lot diner who checked us in but was not knowledgeable, I booked and paid for a 2 double bed room and upon check in she said she didn’t have my room so I was given a 1 queen bed room for me and my colleague with a discount, however she didn’t know how to apply the adjusted amount/refund so she just told me to contact hotels.com for assistance. I have to say though it was very clean, only thanks to the housekeeping team.

Very good for the price.

Very good for the price.

Siempre que nos hemos hospedado ahi, es muy tranquilo y a la hora que llegues hay servicio de comida

Siempre que nos hemos hospedado ahi, es muy tranquilo y a la hora que llegues hay servicio de comida

Poor service an very sketch place to stay with family

Poor service an very sketch place to stay with family

Was a ok stay

Was a ok stay

Clean rooms and beds. Plenty of towels.

Clean rooms and beds. Plenty of towels.

Diner was amazing

Diner was amazing

Nice to have cafe open 24 hrs and easily accessible.

Nice to have cafe open 24 hrs and easily accessible.

New hotel. Attached diner was decent. Room was missing drinking cups and washcloths.

New hotel. Attached diner was decent. Room was missing drinking cups and washcloths.

excellent and good price

excellent and good price

The room was not clean. The bed was stained. The shower did not work. There was no mail Shump or conditioner will never stay at this place again.

The room was not clean. The bed was stained. The shower did not work. There was no mail Shump or conditioner will never stay at this place again.

Great place

Great place

Was surprisingly nice. I stayed for 1 night. Clean. Quiet. Close to usa/Mexico border

Was surprisingly nice. I stayed for 1 night. Clean. Quiet. Close to usa/Mexico border

The room had a bad smell and it was not clean. Bed was not comfortable. I wont stay here again

The room had a bad smell and it was not clean. Bed was not comfortable. I wont stay here again

Everything was really nice, we stayed one night only but it was very pleasant.

Everything was really nice, we stayed one night only but it was very pleasant.

Is a practical location

Is a practical location

Checking in was fast. On the morning no answer or help about the non working shower head and no latch on the microwave’s door. Tried multiple times and at departure no one available for check out. Just left the key door and notified the dinner’s employee that was peeling onions and listening her earphones.

Checking in was fast. On the morning no answer or help about the non working shower head and no latch on the microwave’s door. Tried multiple times and at departure no one available for check out. Just left the key door and notified the dinner’s employee that was peeling onions and listening her earphones.

Quiet and out of the way

Quiet and out of the way

Restaurant next door..close to work

Restaurant next door..close to work

The room was very clean

The room was very clean

Exercise room with adequate and clean . No poll .

Exercise room with adequate and clean . No poll .

Great for the price

Great for the price

I paid for a King Size room and got a Queen because they ran out if Queens. The shower doesnt work, and the experience was quite dull

I paid for a King Size room and got a Queen because they ran out if Queens. The shower doesnt work, and the experience was quite dull

Clean and friendly

Clean and friendly

I absolutely love staying at this hotel no matter what room we book from a king to a double it is always clean quiet and the staff is extremely friendly. I love the little diner attached to it!

I absolutely love staying at this hotel no matter what room we book from a king to a double it is always clean quiet and the staff is extremely friendly. I love the little diner attached to it!

Love

Love

Reserved 2 queen beds but when checking in they gave me 1 king bed instead, staff was excellent to make it right as we had 2 adults and 2 teenagers so they gave us another room- very friendly and accommodating. They were ahort staff but still managed to make us very happy thank you

Reserved 2 queen beds but when checking in they gave me 1 king bed instead, staff was excellent to make it right as we had 2 adults and 2 teenagers so they gave us another room- very friendly and accommodating. They were ahort staff but still managed to make us very happy thank you

Close to the border

Close to the border

Hotel muy bueno en general por el precio, solamente un poco retirado para amenidades de compras. El restaurante en la propiedad es muy conveniente.

Hotel muy bueno en general por el precio, solamente un poco retirado para amenidades de compras. El restaurante en la propiedad es muy conveniente.

We couldn’t take a shower in the morning! 😣😤😤😤

We couldn’t take a shower in the morning! 😣😤😤😤

Very good room,with a great front office

Very good room,with a great front office

No front desk for check in. It is done steps away at the on-site diner that operates 24/7.

No front desk for check in. It is done steps away at the on-site diner that operates 24/7.

Everything was great except the size of the pillows being to big & we couldn't figure out how work the shower. The tub was fantastic!

Everything was great except the size of the pillows being to big & we couldn't figure out how work the shower. The tub was fantastic!

the hotel was clean. the hotel its smart. they have all I need. front desk people and housekeeping so helpful and nice. the rate its good. they have next door 24 hours restaurant . It was a nice stay the hotel its quiet. but they charge me 4 dlls on my credit card and I dont know why that was the only bad thing. but its a great hotel.

the hotel was clean. the hotel its smart. they have all I need. front desk people and housekeeping so helpful and nice. the rate its good. they have next door 24 hours restaurant . It was a nice stay the hotel its quiet. but they charge me 4 dlls on my credit card and I dont know why that was the only bad thing. but its a great hotel.

Everything was good and functional. I was expecting some problems and found none. The only odd thing was that there were only sheets on the bed, but blankets were readily available nearby.

Everything was good and functional. I was expecting some problems and found none. The only odd thing was that there were only sheets on the bed, but blankets were readily available nearby.

Great quiet location. Pillows were a bit to huge but wonderful shower & great room.

Great quiet location. Pillows were a bit to huge but wonderful shower & great room.

Great customer service and I love having a restaurant on site!!

Great customer service and I love having a restaurant on site!!

I was ready to get up when the door was pushed open, good thing that I always leave the inside lock. I've tried to tell the receptionist about it but no one was able to help, the cook told me to leave the key at the front desk and leave.

I was ready to get up when the door was pushed open, good thing that I always leave the inside lock. I've tried to tell the receptionist about it but no one was able to help, the cook told me to leave the key at the front desk and leave.

The only complaints we had were no elevator and no hot water. We tried in the evening and the morning. The water was a constant Luke warm when turned on all the way hot.

The only complaints we had were no elevator and no hot water. We tried in the evening and the morning. The water was a constant Luke warm when turned on all the way hot.

Está en muy buena ubicación, aunque está lejos de la ciudad, y tiene buen precio, está amplio, pero lo que no me gusto fue que no serbia la regadera y no estaba limpia la cafetera. Sin embargo claro que vuelvo a hospedarme allí.

Está en muy buena ubicación, aunque está lejos de la ciudad, y tiene buen precio, está amplio, pero lo que no me gusto fue que no serbia la regadera y no estaba limpia la cafetera. Sin embargo claro que vuelvo a hospedarme allí.

The office was located next door at the diner. It was ok. It served its purpose. The shower either didn’t work or I couldn’t figure out how to turn the shower on so i used the bath. I did sleep very well however..

Convenience.

I called the morning I was supposed to check in to let the staff know I would be checking in very late and confirm my room. They said all was good. When I got there at 2:30 am the staff was rude and said they overbooked and go somewhere else. No help at all.

The staff was incredible. I had a few small concerns and requests and they immediately took care of it for me with a great attitude. We were a family of f four and I will certainly stay there again.

I could not check in with the expedia reservation, I had to pay again, waiting for my refund

Receptinist aptitude..no blankets in the room, AC units too noisy. Ac unit controller temps adjustments didnt seem to work.

Room was clean and quiet. No noise from parking lot. I would definitely book again. Staff at Diner were amazing, so friendly and cheerful.

Very clean facility and great food at the dinner. Keep up the great work.

I never stayed there

The service was great! Check-in will be at Penny's Diner. The breakfast we had there was delicious (chicken & waffles). We had to ask for extra towels and a rollaway bed and received them quickly. Rollaway bed is a bit uncomfortable. It's nothing fancy but our room was clean, it was quiet, and they provided great service.

Room there is very clean.

Greatly surprised of this location, hotel fairly new and rooms very clean, surprised with confort of the queen sized mattress, overall excellent experience specially for the price. Just be ready to be off grid, no stores around and only restaurant is the lobby. Good food though.

Room was great. Bed was very comfortable. Great hot water

X

It is out of the city so it is quiet. It was a little strange checking into the hotel at the diner.

Amazing as always

I really liked my room it was great!! Location was perfect and there was a diner!

Not so good. The room was dirty, and we had to wait a long time for it. Until someone was complaining to get it clean up. Not a good experience. Never going back!!!!

Staff at diner check in were very nice and accommodating. Staff at diner were extremely friendly. We were checked into a handicap room which was fine but door handle to bathroom was broken and shower curtain did not contain water, it went all over floor. Also wall plugs did not seem to hold plug ins.