Super 8 by Wyndham Santa Clara

Very convenient

Horrible experience, they said they give my room away, had only one available that was nothing like the picturs,, there was hair in the sheets, tv wasn't working at all. Cable was showing in the wall. Staff was not helpful at all. Poor services awful place, i will never go back to this place ever again.

Good

Location The cleanliness was not good! Not a place to have young child due to some of the shady guest

Bad

Pleasant

Poor

Very poor

The room reeked of cigarettes. the staff were very friendly. Didn’t have a mini fridge, or coffee maker. The only good thing about this place is the staff

Very good

Staff located in a duty occupied location Rooms smell nasty

Price Air conditioning unit is malfunctioning.

Great stay

ugh, we had not problem with the check in process, but we were given the room key of a room that was already occupied. Imagine the reaction of the poor man who was laying in bed when me and my daughters bursted into his room. I was NOT happy, going back to reception, after about 20 mins of drama, I was given a new room but at this point, I was already over it. The air conditioning barely worked, the tv only allowed you to watch the guide, couldn’t pick a station, just the guide so i could see the shows i wanted to relax and watch but I couldn’t. The sink would spray water back at you when you would each your hands or brush teeth. I am by no means a fancy person but I was embarrassed that I brought my daughters to this motel. oh and barely an apology was offered, I literally bursted into another persons room. This happened to me at the Grand Hyatt on Kauai, but they comped me the room charge for the night as a courtesy. It’s cheap but you do get what you pay for.

All bed was in bed shape bathroom laminate floors are

Advertised having a continental breakfast but no breakfast at all… bathroom did not work no running water

Good

No breakfast/coffee as advertised. Laundry is coin operated only but hotel does not offer exchange for quarters.

Stay multiple nights kept room but they didn't give me fresh towels or clean my room

No laundry bag. Did not like the handicaped bathroom. Room smells a little.

Apparently don’t keep the key next to your phone or it can mess with the magnetic strip; they cheaped out on the keys. Otherwise I slept well and the room was fine. The room shows high amount of wear and tear, scuffs on the mirror, hole in the couch chair, paint chipping, but worth what I paid for.

Location and price were good ,but for family not so good no microwave ,no fridge room 132 ac wasnt working that good ,and ice machine was in main lobby (small) and owner would see and you'll feel awkward. Towels were bad they had a odor and felt dirty like if it had lard.another bad thing people live there, and owner has no rules toward them.

Would like first floor next time.

Location is great. Good room for value. Would like first floor next time.

Room that was originally booked was booked out. Broken door lock, not clean. Front office staff wasn’t the nicest. AC did not work.

Clean affordable room. Wood floors no carpet a

Clean affordable room. Wood floors no carpet a

Broken door lock, not clean. Front office staff wasn’t the nicest. AC did not work.

Clean room nice bed

Good clean room

Room was clean, the staff were helpful, and people were generally nice. No mini fridge in my room but it was the cheapest available room in town at the time. The AC worked perfectly well and there are restaurants in walking distance.

THIS PLACE IS FOR DRUG PPL

It was 90, so we asked for another room. I wish I could post pics of the second room we were offered. Big dirty stain (fresh too) on one bed. The other had been slept in. We declined it as well. So, we have now moved our bags twice, and are offered a third room on the opposite side of the large building. It was the worst of all. As a former paramedic, and a fisherman, I know smells. It smelled like decomposing blood and dead fish. After 45 minutes of lugging luggage around the property, we asked for a refund. We were told since we booked online through Hotels.com, and were informed they would have to initiate a cancellation and refund. I was able to contact them, and they tried to call the property several times. No answer. Still awaiting a refund. Avoid this place like the plague. It very well may live there.

Good clean room

N/A The room reaked of cigarettes (I don't smoke) and I had to have the a/c high for a bit and leave the door open to air it out. It had fleas too. Even after I left, my new clean clothes that were in my bag smelled foul from the room. The clothes I wore stunk from the room and I can tell more so after I left. Bed was covered in fleas. Floor was dirty, the bottom of my shoes I wore in the room turned black and I had walked a lot elsewhere earlier and the bottoms were still white then! Everything else was either sold out or too expensive for my budget due to many things happening in the area. I normally don't give a business a bad review but this place was terrible. I walked by the pool on my way to my room and saw that it is covered with bacteria. I've stayed in cheaper priced places that are in better conditions than this place!

N/A The room reaked of cigarettes (I don't smoke) and I had to have the a/c high for a bit and leave the door open to air it out. It had fleas too. Even after I left, my new clean clothes that were in my bag smelled foul from the room. The clothes I wore stunk from the room and I can tell more so after I left. Bed was covered in fleas. Floor was dirty, the bottom of my shoes I wore in the room turned black and I had walked a lot elsewhere earlier and the bottoms were still white then! Everything else was either sold out or too expensive for my budget due to many things happening in the area. I normally don't give a business a bad review but this place was terrible. I walked by the pool on my way to my room and saw that it is covered with bacteria. I've stayed in cheaper priced places that are in better conditions than this place!

Very good

The parking was right in front of our room, which is good. The staff was excellent friendly and fast. The room was overall clean

Very good

Good room and good beb

Clean room nice bed

Superb

Very good

Clean room nice bed

The staff are very friendly

Great hotel

Everything was excellent

AC SMELLED

Room had strong order, no A/C, felt unsafe with all the homeless people

The room smelled like mold, the bathroom needs an upgrade, other than that it was okay.

Nice work for everyone tanks

Poor Management

I saw one bed bug. And it was hardly clean. Towels had hair on them

The room was clean and the only thing about the room that was not as nice was the bed. They probably need a new one. Parking was right outside. Pillows were nice and comfy. Air conditioner heater worked fine. Nice comfy tub. Except for the bed. Everything was pleasant and comfortable.

Hotel charges about $10 extra per night for a room with ONLY fridge and Microwave upgrade. Things that would be sort of included as standard faire in other modern motel/hotel stays. Price does not include breakfast. Hotel Staff is very nice and accomodating to guests. They do their best to make sure everybody is comfortable. I had to stay for several days - would leave early in the morning for several hours for work (3-5 hours) which in other instances is plenty of time for hotel staff to come in behind my absense and clean/refresh the room. Multiple occaisions I had to coordinate/wait for the hotel staff to come refresh the room though I had been absent all morning and the opportunity had presented itself for the staff to have the room cleaned. The Hotel Shares Parking with a very busy/popular chinese restauraunt. Which depending on who you are could be either a benefit or a drawback. Bed Was just OK. I'm a little surprised as even in some of the least expensive hotel rooms i've stayed in before the bed is always the best part of the stay even if the room is rather not great. The bed is claimed as a king size bed but I just don't feel that the acutal bed real estate equals American King size bed standards. It felt more like a queen.

Bathroom disgusting, gross!!! people outside smoking weed being loud will never comeback to this place

Great location! It was all good!

It was all good!

Nice place

very disappointed also, the people that were next to me were constantly in arguments, and I could hear it through the walls

Despite this, the amount has already been charged to my credit card. Since I was unable to check in, the reservation was not used and cannot be canceled on my end.

Good room lot of smokers outside

Sorry to stay there was nothing good about our experience Blood stain on bedding, no light in bathroom, bed frame broken, cigarette burns in curtain and shower, shower vent falling out, faucets no secure in tub. Poorly patched holes in wall door looked like it had been kicked in by someone. Table fixture chipped or cracked. Flooring coming apart. Wallls are thin. I

Sorry to stay there was nothing good about our experience Blood stain on bedding, no light in bathroom, bed frame broken, cigarette burns in curtain and shower, shower vent falling out, faucets no secure in tub. Poorly patched holes in wall door looked like it had been kicked in by someone. Table fixture chipped or cracked. Flooring coming apart. Wallls are thin. I

I ❤️ this hotel and its staff

Pet friendly with fridge and microwave. Unfortunately two nights running the neighboring room was very noisy at 3am (music, load arguments) and it disturbed our rest. Management spoke to the party, but behavior did not change. Complained to night manager on second night, but no meaningful action taken. Got out of there as quickly as we could after that experience.

Good

Nice place to stay

The only good thing about this hotel is the staff member, they were nice.

I did not like the fact that I have to check out after 21 days for 3 days,I don't want to become a tenant in your hotel I would just like to stay there as long as I want to.

Price I did not like the fact that I have to check out after 21 days for 3 days,I don't want to become a tenant in your hotel I would just like to stay there as long as I want to.

The entire hotel smelled like smoke, neighbors were being super loud, there was crumbs on the bed, toilet didn’t flush, no toilet paper, waited an hour for check in, assistant manager was super rude, chair was broken, the bed had stains. HORRIBLE!

Prompt and considerate staff.

Yes

Plenty parking !!!!

Did not use the laundry site. No outlets worked in my room

Sdddffff

Staff was really friendly and helpful. Able to have my dog with me. Room was clean and comfortable. TV was really small. No fridge/microwave on the room I booked but you have option to upgrade to different room with them. No coffee maker but luckily I had my own.

Staff was really friendly and helpful. Able to have my dog with me. Room was clean and comfortable. TV was really small. No fridge/microwave on the room I booked but you have option to upgrade to different room with them. No coffee maker but luckily I had my own.

Clean place and good service. The only thing was that the tv was not working and my son wanted to watch tv.

Room & Staff I’d have liked the following amenities - Shampoo and - Hair Dryer

Had to change rooms many times, each had questionable stains throughout. Laundry machines don’t work but they won’t tell you until after it eats your money, which they of course can not get back. It is cheap, but there are other motels and this is about as bad of a property as you can stay at. The front desk people were kind but that is the only positive I can say.

Poor

Enjoyed it

Not clean no breakfast no toiletry

I made a reservation and completed the payment through Booking.com. However, when I arrived at the hotel to check in, the front desk informed me that the payment was declined and did not allow me to check in. Despite this, the amount has already been charged to my credit card. Since I was unable to check in, the reservation was not used and cannot be canceled on my end.

a/c blew cold air right next to the bed.

Excellent room service!

My stay was csrefree

Nothing Everything. The bathroom was nasty. Black mold in the shower, the TV received 5 channels. The WiFi was hit and miss. A guy in the parking lot next to my room was sleeping in his car all night and kept starting it up and playing the radio. At 2AM! I definitely would never stay there again

Nothing Everything. The bathroom was nasty. Black mold in the shower, the TV received 5 channels. The WiFi was hit and miss. A guy in the parking lot next to my room was sleeping in his car all night and kept starting it up and playing the radio. At 2AM! I definitely would never stay there again

dated, in need of some repairs, but comfortable.

Pet and budget friendly. Room was small, walls were a bit thin, but for one night it worked fine. I would come back.

There was no back curtain

Homeless people park their bikes, loitering around; smoking siting at the stairs and hallways staring people.

Amenities are good; excellent staff.

I was very happy with the big enough room, equipped with refrig and microwave.

The room could have been much cleaner! There were no amenities. Not even coffee in the morning in the office. Since I had just moved, I went to my storage and picked up my coffee pot and coffee, solved that problem.

Room was decently clean. Amenities like soap and shampoo were missing from the bathroom but you get what you pay for. Beds were comfortable.

Room was decently clean. Amenities like soap and shampoo were missing from the bathroom but you get what you pay for. Beds were comfortable.

The room was clean and comfortable. I was concerned, before my stay, that traffic noise might be a problem, nut that was unfounded. Check in and check out were easy.

The room was clean and comfortable. I was concerned, before my stay, that traffic noise might be a problem, nut that was unfounded. Check in and check out were easy.

The blanket was not clean on my bed and there were many hairs on it which was disgusting.

The blanket was not clean on my bed and there were many hairs on it which was disgusting.

Excellent price and clean service

Excellent price and clean service

To be honest I don't understand why there is a limit on how many days you can stay at this hotel (21 days). why is there a limit of 21 days?

Quiet

Quiet

- Stan on my bed sheet - Shower was dirty - Found long hair in bathroom area in shower, floor and on the door and I have short hair. - Sink area was dirty looked not to be cleaned for some time. - Found roaches in my room as well. - Found more long hair under my sheets. I asked to have a new room they could not accommodate I felt so unease staying in the room, I barly slept well I tried to sleep. I asked for to check out early and asked for a refund which I am still waiting for.

- Stan on my bed sheet - Shower was dirty - Found long hair in bathroom area in shower, floor and on the door and I have short hair. - Sink area was dirty looked not to be cleaned for some time. - Found roaches in my room as well. - Found more long hair under my sheets. I asked to have a new room they could not accommodate I felt so unease staying in the room, I barly slept well I tried to sleep. I asked for to check out early and asked for a refund which I am still waiting for.

I arrived 30 minutes after the check in time and was notified by the front desk that my room is still not ready and will be about 5 minutes. I didn’t mind waiting 5 more minutes for my room but after 5 minutes, a staff member from the front desk informed me that my room is still not ready and will be about 40 more minutes. I have made dinner reservations with my wife and we would have been late if we decided to wait longer. Not only was my room not ready, the atmosphere of the hotel was not very clean and it felt very sketchy. One good thing I will say is that the front desk staff made cancelling my booking easy and hassle free. I recommend saving yourself the trouble and spend a few dollars more on a different hotel nearby.

I arrived 30 minutes after the check in time and was notified by the front desk that my room is still not ready and will be about 5 minutes. I didn’t mind waiting 5 more minutes for my room but after 5 minutes, a staff member from the front desk informed me that my room is still not ready and will be about 40 more minutes. I have made dinner reservations with my wife and we would have been late if we decided to wait longer. Not only was my room not ready, the atmosphere of the hotel was not very clean and it felt very sketchy. One good thing I will say is that the front desk staff made cancelling my booking easy and hassle free. I recommend saving yourself the trouble and spend a few dollars more on a different hotel nearby.

I wish there was a microwave & coffee maker but other than that it was great

I wish there was a microwave & coffee maker but other than that it was great

There are NO amenities in the room - period! Not even a closet. No hairdryer, no shampoo, no coffee maker. Nothing. Two tiny bars of soap and dirty towels. The bathroom "floor" was floating wood. It had obviously flooded and the floor was never replaced. The sink area flooded overnight. The holes punched into the bathroom door were patched, but never painted. Should I go on? Do yourself a favor and stay somewhere else.

There are NO amenities in the room - period! Not even a closet. No hairdryer, no shampoo, no coffee maker. Nothing. Two tiny bars of soap and dirty towels. The bathroom "floor" was floating wood. It had obviously flooded and the floor was never replaced. The sink area flooded overnight. The holes punched into the bathroom door were patched, but never painted. Should I go on? Do yourself a favor and stay somewhere else.

Good accommodations, friendly staff.

Good accommodations, friendly staff.

Bad

Bad

Room was clean and check in was fast , I plan on coming back

Room was clean and check in was fast , I plan on coming back

Room sucked and nothing other than hand soap was provided. Overpriced and underwhelming.

Room sucked and nothing other than hand soap was provided. Overpriced and underwhelming.

Terrible hotel

Terrible hotel

Yes

Yes

Is Quiet

Is Quiet

It’s worse than I thought it would be.

It’s worse than I thought it would be.

No frills, but a clean room, friendly staff and no bugs. I recently stayed at a Spark (by Hilton) - just a few minutes away from this Super 8 - and I saw two (2) different cockroaches in my room at Spark. This is my fifth (5th) time staying at this Super 8 and I have never seen a bug anywhere on the property.

No frills, but a clean room, friendly staff and no bugs. I recently stayed at a Spark (by Hilton) - just a few minutes away from this Super 8 - and I saw two (2) different cockroaches in my room at Spark. This is my fifth (5th) time staying at this Super 8 and I have never seen a bug anywhere on the property.

The rooms were clean and secure.

The rooms were clean and secure.

Horrible experience

Horrible experience

It was ok

It was ok

Very clean staff also very helpful

Very clean staff also very helpful

It felt like I was in a hotel for a quick business meeting. It did not feel comfortable. The moment I checked in I wanted to checkout. And it made me not want to be anywhere on el comino in santa clara

It felt like I was in a hotel for a quick business meeting. It did not feel comfortable. The moment I checked in I wanted to checkout. And it made me not want to be anywhere on el comino in santa clara

Hotel employees good customer service

The room had black mold in window the bathroom was falling apart the floor was discussing with water damage the base bords in the bathroom were falling apart the ceiling looked like it was going to cave in from water damage when i walked in for the first time it smelled like bleach so bad that it burned my eyes i didn't even want to bring my son in there buti had no choice i spent all the money i had on the room and they wouldn't refund me at all

The room had black mold in window the bathroom was falling apart the floor was discussing with water damage the base bords in the bathroom were falling apart the ceiling looked like it was going to cave in from water damage when i walked in for the first time it smelled like bleach so bad that it burned my eyes i didn't even want to bring my son in there buti had no choice i spent all the money i had on the room and they wouldn't refund me at all

Room had black mold and bugs

Room had black mold and bugs

Room did not have a microwave or refrigerator, no hand towels or washcloth. The room smelled. It was like someone was smoking in the room. Even after i called the front office to have someone bring air freshner the smell persisted. Requested a room change but noone got back to me or checl

Room did not have a microwave or refrigerator, no hand towels or washcloth. The room smelled. It was like someone was smoking in the room. Even after i called the front office to have someone bring air freshner the smell persisted. Requested a room change but noone got back to me or checl

rate and cleanliness no safe to put stuff in

Close to where I was headed Not friendly, everyone rushing. Maybe cause I cake when they were doing shift change.

Room did not look clean, a/c heater did not work, and no towels to clean myself. Lots of noise and it looked like people were buying drugs outside.

Room did not look clean, a/c heater did not work, and no towels to clean myself. Lots of noise and it looked like people were buying drugs outside.

The drawer was filled with roaches and there are more in the room at night and there are deep potholes in the driveway along with so much garbage, the hot water doesn’t work and the fridge smells like something died in it

The drawer was filled with roaches and there are more in the room at night and there are deep potholes in the driveway along with so much garbage, the hot water doesn’t work and the fridge smells like something died in it

Easy to park but there were some suspicious people outside. The door has two locks that should be locked at all time for your safety, tho. Clean, nice rooms. Quiet. Slept well. Bathroom fan was very noisy!

Easy to park but there were some suspicious people outside. The door has two locks that should be locked at all time for your safety, tho. Clean, nice rooms. Quiet. Slept well. Bathroom fan was very noisy!

Lack

Lack

Good

Good

The shower head was held together with electrical tape, the bed had someones hair on it, the tv was burnt out and needed replacement.

The shower head was held together with electrical tape, the bed had someones hair on it, the tv was burnt out and needed replacement.

Clean room.

Clean room.

Clean room ,stsff

Clean room ,stsff

where? Oh, there was ice most of the time.

where? Oh, there was ice most of the time.

Given I couldn’t cancel my reservation, I decided to check in anyway but I could not stay the night. Room is very neglected. Hair on the “clean” towels. Red stains on some towels. Agent who checked me in took forever. He jumped on a personal call when I was trying to check in. It is what is right! You get what you get.

Given I couldn’t cancel my reservation, I decided to check in anyway but I could not stay the night. Room is very neglected. Hair on the “clean” towels. Red stains on some towels. Agent who checked me in took forever. He jumped on a personal call when I was trying to check in. It is what is right! You get what you get.

Great!

Great!

yes

yes

Awful bed, dirty

Awful bed, dirty

Tienen un problema de chinches,. Lo cual ellos no saben cual es protocolo de este problema,.

Tienen un problema de chinches,. Lo cual ellos no saben cual es protocolo de este problema,.

Wi-Fi password didn't work. Room phone didn't work. Front desk didn't answer phones on 2 different calls. No mini fridge. No complimentary shampoos or conditioner. Other than that, it was ok!

Wi-Fi password didn't work. Room phone didn't work. Front desk didn't answer phones on 2 different calls. No mini fridge. No complimentary shampoos or conditioner. Other than that, it was ok!

Yes room needs alot of work. First room i got tv was broken. Then switched rooms and tv worked but was very dim like picture tube was going. Asked maintenance to check it out. And nothing. Had to watch tv from my tablet. Not good.

Yes room needs alot of work. First room i got tv was broken. Then switched rooms and tv worked but was very dim like picture tube was going. Asked maintenance to check it out. And nothing. Had to watch tv from my tablet. Not good.

The room does not have the mini refrigerator or microwave shown in the advertisement, they charged me after I paid online and would not answer the phone when Expedia was calling to investigate,

The room does not have the mini refrigerator or microwave shown in the advertisement, they charged me after I paid online and would not answer the phone when Expedia was calling to investigate,

The room is okay, but has an odor that needs to be deodorized!

The room is okay, but has an odor that needs to be deodorized!

There was plenty of parking. The staff was great. There was a laundry room. If you needed to do laundry internet, you know almost clean and tidy

There was plenty of parking. The staff was great. There was a laundry room. If you needed to do laundry internet, you know almost clean and tidy

Parked close to my room.

Parked close to my room.

Clean room, staff that night was helpful, parking good

Clean room, staff that night was helpful, parking good

.

.

The room is extremely clean and comfortable with courteous front desk staff. It is a great value for the price. I have stayed here several times.

The room is extremely clean and comfortable with courteous front desk staff. It is a great value for the price. I have stayed here several times.

Clean room, easy parking

Clean room, easy parking

The shower in my room didn’t work so I left the room not having a shower!

The shower in my room didn’t work so I left the room not having a shower!

Clean

Needed towels &soaps.

Needed towels &soaps.

the price is good. no shampoo. no show gel.

Needs some work window was plywood bathroom needs some minor repairs.. shower was functional but outdated. Soap was not that Great.

The first two days I had no key. I had to have the employees let me into my room. Then when I checked out a rude employee wouldn’t print me a receipt.

The first two days I had no key. I had to have the employees let me into my room. Then when I checked out a rude employee wouldn’t print me a receipt.

.

.

Staff were friendly and nice, but there was no keys for the first two days of the stay - and then on my last day there was a homeless guy in the laundry room who was v inappropriate and I heard him knocking at doors to 'hang out' with people after. This isn't the hotels fault - but perhaps better security would be good as I felt v unsafe travelling alone.

Staff were friendly and nice, but there was no keys for the first two days of the stay - and then on my last day there was a homeless guy in the laundry room who was v inappropriate and I heard him knocking at doors to 'hang out' with people after. This isn't the hotels fault - but perhaps better security would be good as I felt v unsafe travelling alone.

Parking was very easy. We stayed their twice and it was clean. Staff was extremely friendly. Great location. Near DOLLARLAND!!!!

Parking was very easy. We stayed their twice and it was clean. Staff was extremely friendly. Great location. Near DOLLARLAND!!!!

The hotel did not have a key for the room that I could use. And then a strange man opened the door to my room. He did not come in but still...

The hotel did not have a key for the room that I could use. And then a strange man opened the door to my room. He did not come in but still...

The lady staff was amazing very helpful kind no problem what so five stars

Close to everything you might need and my friends. Had a loud, intoxicated neighbor downstairs

It’s close to everything and where my friends live. Some of the people that stay there are questionable, but getting better .

N/A

N/A

Parking was good, staff was friendly. However, the room was meant to be non-smoking but reeked of cigarette smoke.

Parking was good, staff was friendly. However, the room was meant to be non-smoking but reeked of cigarette smoke.

Yed

Yed

The cleaning service was poor, when we asked for a second wash cloth the next day they were resistant.

The cleaning service was poor, when we asked for a second wash cloth the next day they were resistant.

Yes

Very clean

Very friendly and helpful staff. Fast response to solve issues. Great value for your money!

The gentleman at the front desk was helpful and polite.

Laundry area was not open to the public who were staying there.

DRITY

Had an unpleasant encounter with another individual. Did not sleep there the first night because did not feel safe after that. Luckily I am very aware of my surroundings and how to deal with those situations.

It's very

The staff was friendly and courteous. The room was clean but the smell of cleaning products was pretty intense at first. It's a cell phone dead zone (on the bottom floor at least) The bed was not comfortable. You could feel the springs in the bed. Overall, you get what you pay for. It met my needs financially and was overall decent. Free coffee at 7am was a perk. Pun intended :)

Quiet

Very rude staff

...

The room itself was clean, and the beds were very comfortable. The tv was working, but the screen was going bad. It had 8 white spots that made the screen blurry and hard to see. The room was quiet, and the shower water was very hot. It is off a major street, so there are some restaurants nearby. I would stay there again for the affordable price.

No lau

Good enough

Clean room

Good

Good

Very convenient easy to get to plenty of parking spaces I like it I will return

Secure and clean

Had a confirmed reservation. Once I got there the front desk agent ignored me. Stated that there is no reservation. I showed him the confirmation. He did not let me check in. Told me go and do whatever you want to do. Super rude!! Didn’t even help me to cancel that reservation. His name was Omar.

It was terrible the bed was was horrible the mattress sucked

Returned customer

It was safe

No hot water

Cool

The 2nd room had damaged floors. Obvious water damage and the people above me partied all night and I checked out early

Was expecting just 2 main criteria. Good Wifi and comfortable bed for sleep. Fail on both.

The hotel room was okay. I like rooms with no carpeting. The bathroom was awful. It was dark, dingy and had damage on the floor tiles. Walls were dirty or worn. The bath products were basic and not in the tub so when I took a shower I did not have any bath products with me inside the shower. I do not think there was a floor towel. The towels themselves were thin and felt dingy although they may have been clean.

Was excellent. Housekeeping was great and clean. Front desk was very friendly and fast check in. Will stay again. Thank you.

No dogs barking at night

Didn’t like the fact that the toilet wasn’t working properly upon arrival and was the one who had to find a way to fix it

Poor WiFi, shabby

Queen beds are full size beds. Staff are good, but rooms sucks. No dresser. No coffee. No shampoos. 70s

Good.

Waiting to check in. Back in 15 min sign placed at the lobby. Older hotel dont have high expectations.

bad service

It was quiet, clean, laundry machines all functional, obviously a motel6 at some point in time. in the right price range considering some properties in the same area are a buck-twenty or more a night (then maybe higher cost for the 1970 vintage appeal and left over essence).

Good

Awesome staff!

Staff in the office did not know how to answer questions, such as the TV not getting all the channels; no pastries or tea in the morning; just a little bit of old coffee.

Nice area!

mattresses needed to be turned. Rooms very small. Swimming pool not in operation.

Gives off more of a crack den vibe than a motel. Even considering it's a super8 - this one is a huge disappointment.

They don't have a single soap or body wash, even not available with the staff / front desk.

Very clean room & front desk outstanding services

Bad smells and dirty

Toilet didnt work and the sheets were not clean.

Reasonable all around. Good value for money for a cheap hotel / motel.

The room I was placed in hadn't been throughly cleaned. There was still hair in the bathtub from the previous guest.

Ok

I didn’t stay here ???

At check in, a $50 deposit was required. There is nothing posted online about a deposit. I've had stayed there in the past and never had to pay a deposit.

Giving 1 star because they asked me to pay extra $35 for checking in at 1pm instead of 3pm. This is despite me staying for 10+ nights. They should work hard to bring their reputation higher and these small gestures are how they can improve. Place was alright, nothing spectacular but ok for the price.

Everything was okay.

My door didn't lock so when I came back it was open

My stay was very nice. The room was basic and had just what I needed.

The handicap showerhead was broken and no microwave coffee pot or refrigerator. A microwave would’ve made a huge difference.

The pool was out of service

You get what you pay for. It was clean, there was hot water and desk staff were competent. But the room was very bare bones, no toiletries, only soap not even shampoo, no usable channel lineup for the TV, no hangers, no cover on the toilet seat, broken security lock on the door, HVAC either on or off, etc.

It was good except that the cleaning lady knocked at my door for 5 minutes straight and kept trying to open the door. Don't do that when a guest is in there

Staff was good

Staff was very kind!

Really bad staff

Overall, it was ok. A soft mattress triggered back pain. The TV was broken. The cleaning ladies were friendly.

The guy uo front was great, but the property needs work itself

Staff 5 stars, facility needs upgrading hence why 3 stars. Non smoking rooms smell like cigarettes.

If bright lights at night bother you, be sure to ask for a room on the east side. The west side is flooded with ridiculously bright lights from the nearby restaurant Chungdam ALL NIGHT LONG. I did not sleep well because there was so much light in the room despite the thick curtains. I'd rather have dealt with the early morning sun than those floodlights. Other than that, a decent room, although the water pressure was rather low.

To start I didn't like that the front desk lady

GROSS

Well priced, comfortable room

AC heater was not working as expected.

Property in poor condition floor lifting up in wet areas I call about loud tv next door for 2 day no one came people doing car repair and loud noise late at night right outside my room I plan to stay the whole week but I check out the second night. I just couldn’t rest second night in. There’s a waterfall from the second floor pouring into my bathroom flooded the bathroom. No one seem to pay attention to all my concerns.

Didn’t like how all adult guests needed to register to check in. WiFi didn’t really exist. Other than than didn’t care as I only needed to rest a couple hours before a long drive.

Got the smelled gross wasn’t handicapped accessible

I took one look at the room and went somewhere else . The room smelled. In poor condition. The bed was very uncomfortable.

Do not go here, it’s filthy the guy at the desk was rude, people working on cars and fighting in the parking lot. We saw drug dealers, prostitution, bums and the rooms were terrible.

The staff is awesome!!!!🙂🙂🙂🙂

Front desk staff is very rude

Simple but fine

Experienced cockroaches in first room then moved me 4 rooms around and there was still cockroaches so decided to leave. But customer service was amazing

Property is old and not changed. Only bed sheets and bouthroom are renewed

Excellent service

everything was good

Cleanliness no towels broken furniture

Good housekeeping; excellent group.

Nice area; good service.

Good staff

Nice location; good staff.

The television did not work. No shampoo. Generally shabby maintenance.

It was fine for how affordable it was

good one

The location and the staff are nice

Very rude unprofessional person at desk hotel is nesty being rented to homeless people homeless people hanging out very unsafe

The Manager here is a really nice guy. He let us stay here when he didn't have to. I appreciate him very much for doing that in our time of need. We like this place a lot and would like to stay for the time being. The room was clean when we checked in and the maids do a good job keeping it clean. I like the fact that they ask us when they see us outside if we need towels or anything like that. Nice place.

They don’t provide shampoo. And I hope they renovate the bathroom floor.

W

First impressions with the staff very unwelcoming and didn't seem like he wanted to be there. The room was unclean and had to clean all surfaces with antibacterial cleaner that I bought at the store. The hotel is in a good location. Close enough to downtown San Jose or Santa Clara football stadium. I understand that motel 6 is a budget motel but the things wrong broken or not clean is below even their standards

Thanks

Thanks

Desgraciadamente el cuarto de mi hijo estaba infestado de cucarachas y al dia siguiente vi tambien una en mi cuarto. Para lo q cobran estan descuidados los cuartos

Roaches

The staff was great and very helpful with a check-in issue

The shower handles and water flow are terrible,there is so much noise and the walls are so thin you can not sleep. The Internet is very very slow . And last the customer service is beyond horrendous ,I will keep the incidents to myself ,but will never recommend it to anyone

The location did not have a room for me upon my arrival and charged me anyway. Lawsuit pending if I don’t receive a refund.

I don’t have much to say

Check-in service was good. The hotel was clean and everything worked, but upon entry there was a musty smell in the room.

Nasty rooms

The bed was not comfortable. There was no electric kettle

I was unreasonably asked to to check out by tomorrow morning.

My first day I walked in…my room smelled like cigarette smoke. Previous guest obviously smoked in there as there was a plastic bag still covering the smoke detector. Pillows/pillow cases were not washed and smelled liked unwashed hair. Sheets smelled like body odor because they weren’t clean. The backlight of the TV is broken….you can watch but half the TV is dark. The water from the faucet was gray/dark cloudy…not clear water. Absolutely disgusting.

Staff was nice and professional

I found bed bugs in the room they gave us