Hilton Garden Inn Oakland / San Leandro

Clean rooms, friendly staff. We really enjoyed our stay.

Room smelled like cat urine and the staff was very unprofessional

Pleasant

Clean and friendly staff

Bad

Clean and spacious. maintenance issue: no light indication after pressing the elevator button arrow.

It was ok . The doors kept slamming.

It was ok . The doors kept slamming.

Friendly staff easy check in really easy stay . Would recommend I found my go to hotel just fix the spa lol

Digital key wasn't available at 4pm. I had to check in at the front desk. The shower's water pressure was very weak. Otherwise, the place is clean, and the staffs were helpful. Good value!

close to shopping, free parking, eateries near by. staff was very nice.

Very safe and close to shopping centers

Everything

The staff is very attentive and polite this location is very comfortable an convenient. I would recommend this location to others.

To

Everything was as expected.

It was close to our location of where we needed to go. The maids don’t speak English, never came to the room to clean once or restock towels and toilet paper I had to call for that. The phone in the room didn’t work, it was so uncomfortable and just basic the pool got the kids sick there was way too much chlorine. Ghetto area of town and just won’t be staying here again or recommending it to anyone and we go out that way a lot

It was close to our location of where we needed to go. The maids don’t speak English, never came to the room to clean once or restock towels and toilet paper I had to call for that. The phone in the room didn’t work, it was so uncomfortable and just basic the pool got the kids sick there was way too much chlorine. Ghetto area of town and just won’t be staying here again or recommending it to anyone and we go out that way a lot

the fire alarms woke us up for 3 days in a row.

A

Every time someone burns toast in the lobby it triggers the smoke alarm and all of the fire alarms go off in every single room on every floor. Lucky for me it happened two mornings in a row

Y

Exceptional

Property was nice and clean. Staff was friendly at check in. Just really upset about all the spider bites I woke up to. My skin was red all over my arms and one shoulder blade.

Great stay

Great location; rooms are dated but they’re clean and comfortable. Amazing staff

Superb

Clean room and excellent guest service.

Excellent and dog friendly

Very clean room and quiet friendly staff, first choice for me.

The shower was great. the room was super clean and comfortable but for the location I think it's way too expensive. I paid $240 for Saturday night and 127.00 plus taxes for Friday night. If you have dogs, there's one very small pet relief area in the front and no other place to walk them except through the parking lot so it's not the best for dogs either

A

Superb

Everything was great. My flight arrived super late and I was able to check in at midnight with no issues at all. The room was perfect and so clean. Loved my stay here

Charge for water Should be complimentary

Should be complimentary

Good !!!

cleanliness, the lobby area is very inviting with great lighting and space, very clean, friendly staff, safe, comfortable, and quiet considering it's just off the highway free breakfast

cleanliness, the lobby area is very inviting with great lighting and space, very clean, friendly staff, safe, comfortable, and quiet considering it's just off the highway free breakfast

Excellent atmosphere.

We asked for adjoining rooms and they quickly accommodated us. This was not an option when I booked so I was glad it was doable when I asked in person. Although it’s near a freeway entrance, it was quiet and even seems out of the way. It was also close to many places to eat, to visit, and bart. I am already considering booking Hilton Garden Inn for when I travel again.

La persona que nos atendió no tiene. Buena actitud. Para atender.nosotros. Bamos. Y por eso pagamos para que nos atiendan como sedebe. No por ser latino nos ban Aber diferentes. 👎

Very good

Everything is clean, fresh, and looks great at this hotel! I enjoyed my stay here. The staff is friendly and the hotel does a great job to make sure everything is clean and comfortable. I would highly recommend staying here especially if you are visiting the other surrounding cities in the Bay Area. Its close to the freeway and has a lot of restaurants nearby to eat at.

Me and my son stayed here after a trip to the zoo. Amazing staff were super friendly made it so easy to check in. We also enjoyed the pool and the amazingly clean room would definitely stay here again.

Nice hotel,very convenient for our needs however the room are supposed no smoking rooms but ohh surprise in 2 weekends in a row we got out room with extremely cigarette smell the guys offer a diferent room and was the same or worse any ways and in my last stay same thing I reported to front desk but no mayor care about it , I will love at least a little more care about the guest

The staff was so nice and helpful, loved staying here.

Everything good

Very cleaned room

Very cleaned room

Clean room. Quiet stay.

Clean room. Quiet stay.

The room was spacious. Although near the freeway, it was generally quiet. Restaurants and shops around were a few minutes away either by car or walking.

The room was spacious. Although near the freeway, it was generally quiet. Restaurants and shops around were a few minutes away either by car or walking.

Nice place to stay a couple of days, chill & relax spot.

Nice place to stay a couple of days, chill & relax spot.

Very clean

Very clean

Booking.com said there was a shuttle service available from OAK airport to the hotel. There has not been a shuttle service for over 5 years according to the hotel. It cost $25 for an Uber.

Booking.com said there was a shuttle service available from OAK airport to the hotel. There has not been a shuttle service for over 5 years according to the hotel. It cost $25 for an Uber.

All was well save the parking and no free breakfast.

All was well save the parking and no free breakfast.

Wonderful staff loved staying here

Wonderful staff loved staying here

Wonderful staff love staying here!

Wonderful staff love staying here!

room was clean

room was clean

All Good on everything

All Good on everything

Room was clean and quiet. There were no bath towels but we called the front desk and they promptly brought them to our room. The hotel was pet friendly and that made my fur babies first time in a hotel room a great time! Check in/out super quick and easy and the front desk staff were very friendly and helpful!

Room was clean and quiet. There were no bath towels but we called the front desk and they promptly brought them to our room. The hotel was pet friendly and that made my fur babies first time in a hotel room a great time! Check in/out super quick and easy and the front desk staff were very friendly and helpful!

Superb

Freeway access was easy Poor cleanliness. Water bottle in room had been previously opened and then refilled (the cap was not sealed)

Freeway access was easy Poor cleanliness. Water bottle in room had been previously opened and then refilled (the cap was not sealed)

There were insects in our room. We ask someone to clean up the room but no one can come. So we used a spray by ourselves.

Staff was polite and helpful. Clean The cleaning of room every other day instead of each day

There were insects in our room. We ask someone to clean up the room but no one can come. So we used a spray by ourselves.

the room was clean, hotel was well located

the room was clean, hotel was well located

Room was spotless and the staff are very friendly. Also, affordable rates.

Room was spotless and the staff are very friendly. Also, affordable rates.

Coffee maker is not working, otherwise the place is fine

Coffee maker is not working, otherwise the place is fine

Staff are amazing!

Staff are amazing!

How an issue with shower/bathtub flooding when I need to shower in the morning before my interview

How an issue with shower/bathtub flooding when I need to shower in the morning before my interview

Exceptional

Exceptional

Clean room and polite/helpful staff.

Clean room and polite/helpful staff.

The staff here are nice, especially

The staff here are nice, especially

If your going to allow pets you sound put them on a floor that doesn't have pets so customers don't hear dogs bark all night long

If your going to allow pets you sound put them on a floor that doesn't have pets so customers don't hear dogs bark all night long

Excellent hospitality

Excellent hospitality

Hospitality exceptional.. love it, will return,I appreciate you

Hospitality exceptional.. love it, will return,I appreciate you

San Leandro Location...shopping resturants outside of hotel. (1) The shower system not user friendly for short people. Need to be updated! (2) leaving hotel: signs should be upated, hard to see that you're entering a one way street when leaving Hotel ....very dangerous! More signs to indicate where entering and leaving.

Friendly greeting and checkin. Well prepared room and amenities. Quiet and clean room. Had very early departure and had smooth check out.

Friendly greeting and checkin. Well prepared room and amenities. Quiet and clean room. Had very early departure and had smooth check out.

The whole place smells like weed

The whole place smells like weed

Water pressure very low, HOT WATER not HOT

Water pressure very low, HOT WATER not HOT

The location is great. The bed was comfortable. Needs a heavier comfort on tbe bed The water from the shower wouldnt drain fast from the bathtub

The room was not well maintained, they were holes patches done on the roof where the bed was as well as the bathroom. The bathroom bench was filthy dirty and looked like it would breal if someone sat on it. The bathroom sink was clogged, and shower wouldnt shut off probably.

The room was not well maintained, they were holes patches done on the roof where the bed was as well as the bathroom. The bathroom bench was filthy dirty and looked like it would breal if someone sat on it. The bathroom sink was clogged, and shower wouldnt shut off probably.

The tub in the bathroom had mildew around the sides and I requested a tub but the stopper did not work. It was guest ran through the hallway 3am in the morning

The tub in the bathroom had mildew around the sides and I requested a tub but the stopper did not work. It was guest ran through the hallway 3am in the morning

OK, I return around 5 pm I think...anyway late afternoon and am offered another 2 duvet covers (bedspreads) at which time I say these are just duvet covers and I need the duvet (aka comforter). Derek, the Assistant General Manager, comes along and starts to tell me what they are offering me IS a DUVET...I say a duvet is the same thing as a comforter (a quilted cover with filling like the one already on our bed) and he rolls his eyes and gets sassy with me and tries to school me on what a duvet, duvet cover and a comforter really are and this man does not even KNOW the difference...and this is someone who is in management of a HOTEL which has hundreds of these supplies but he doesn't know t

OK, I return around 5 pm I think...anyway late afternoon and am offered another 2 duvet covers (bedspreads) at which time I say these are just duvet covers and I need the duvet (aka comforter). Derek, the Assistant General Manager, comes along and starts to tell me what they are offering me IS a DUVET...I say a duvet is the same thing as a comforter (a quilted cover with filling like the one already on our bed) and he rolls his eyes and gets sassy with me and tries to school me on what a duvet, duvet cover and a comforter really are and this man does not even KNOW the difference...and this is someone who is in management of a HOTEL which has hundreds of these supplies but he doesn't know t

Wonderful staff. Property is decent, location is good and it suits my needs.

Wonderful staff. Property is decent, location is good and it suits my needs.

Very clean, modern room. Lights were just right, not like other hotel rooms where they are blaring in your face or too bright. Hotel lobby was great for getting work done on the laptop as well.

Very clean, modern room. Lights were just right, not like other hotel rooms where they are blaring in your face or too bright. Hotel lobby was great for getting work done on the laptop as well.

The room was clean and love the curtains that block the light we sleep super good

The room was clean and love the curtains that block the light we sleep super good

Yes

Yes

I had a good day, but at the end, it was horrible a receptionist by the name of Melissa she was very rude. She was not accommodating. I didn’t get my some of my stuff refunded like I wanted to, and I would like to speak to corporate if possible.

I had a good day, but at the end, it was horrible a receptionist by the name of Melissa she was very rude. She was not accommodating. I didn’t get my some of my stuff refunded like I wanted to, and I would like to speak to corporate if possible.

Staff was very helpful.

Staff was very helpful.

Disappointed.

Disappointed.

Room was clean and comfortable. The staff were very friendly. I was not able to order food. At first, the webpage with the menu wouldn't load. When it finally did, I called several times to place an order and was sent to a full voicemail box. There were a couple of salads left for purchase downstairs. It would have been nice to know if the kitchen was unavailable so I could have planned accordingly.

Our main reason coming to California was for a concert in Oakland but we were being tourist in San Francisco for 2 days prior to Fridays stay in Oakland. Compared to San Francisco, Oakland gets an A+ for friendliness, cleanliness and space. The hotel staff was super friendly and genuine, it was so nice to be treated with kindness and genuine curiosity. If we ever visit California we are staying in Oakland at this hotel!

Our main reason coming to California was for a concert in Oakland but we were being tourist in San Francisco for 2 days prior to Fridays stay in Oakland. Compared to San Francisco, Oakland gets an A+ for friendliness, cleanliness and space. The hotel staff was super friendly and genuine, it was so nice to be treated with kindness and genuine curiosity. If we ever visit California we are staying in Oakland at this hotel!

My stay was so very good. The room was clean, the customer service was fantastic and with friendly all encounters. They could have better water stations for travelers.

My stay was so very good. The room was clean, the customer service was fantastic and with friendly all encounters. They could have better water stations for travelers.

While there were issues with the room the staff showed concern about the issues and did their best to rectify them. I thank them for their efforts.

While there were issues with the room the staff showed concern about the issues and did their best to rectify them. I thank them for their efforts.

Staff was great, very welcoming. Room was outdated, old TV a mattress that sounded like springs were going to come thru and poke you in the back…. :(

Staff was great, very welcoming. Room was outdated, old TV a mattress that sounded like springs were going to come thru and poke you in the back…. :(

Was clean, staff were welcoming right away and were helpful for answering any questions or concerns Nothing much negative to say only felt like it seemed hidden from being next to an interstate but wasn’t much of an issue.

This property is a clean and well maintained property N/A

Was a great stay and was last minute they were very welcoming and clean

Was a great stay and was last minute they were very welcoming and clean

They double charged my card

They double charged my card

Bad service

Bad service

Too much noise no service

Too much noise no service

The breakfast and the staff was very nice and accommodating!!! I would stay there again but not sure if my wife would..

The breakfast and the staff was very nice and accommodating!!! I would stay there again but not sure if my wife would..

The place is nice but customer service was the best! They made feel us comfortable

The place is nice but customer service was the best! They made feel us comfortable

Very nice and attentive

Very nice and attentive

There was nothing we didn't like and the staff was very kind

Friendly staff, clean n convenient to freeway n Kaiser hospital.

Friendly staff, clean n convenient to freeway n Kaiser hospital.

They had roaches on the 3 floor

This hotel (Hilton Garden Inn San Leandro) (Sep_2025) has a friendly staff and the high cleanliness and room accommodation standards of the franchise. Overlooks a major interchange (880) but even the highway side was not overly noisy. Access from Lewelling Blvd was a bit of a puzzle. Many restaurants and stores nearby. Small exercise room with treadmills and a few weights (accessible all hours) next to small indoor pool. Optional breakfast buffet available but not widely used. Cashless front desk. Maid service normally every other day. Highway traffic is consistently heavy. Very pleasant stay.

This hotel (Hilton Garden Inn San Leandro) (Sep_2025) has a friendly staff and the high cleanliness and room accommodation standards of the franchise. Overlooks a major interchange (880) but even the highway side was not overly noisy. Access from Lewelling Blvd was a bit of a puzzle. Many restaurants and stores nearby. Small exercise room with treadmills and a few weights (accessible all hours) next to small indoor pool. Optional breakfast buffet available but not widely used. Cashless front desk. Maid service normally every other day. Highway traffic is consistently heavy. Very pleasant stay.

The friendly helpful staff - Melissa at reception and the breakfast dining staff - made our stay unexpectedly enjoyable and happy. The hot buffet breakfast (available for a fee but Melissa kindly gave us a voucher) was just what we needed to start the day. Room 427 was comfortable, spacious, quiet and well-furnished. There were refillable toiletries, microwave, mini-fridge, a good Direct TV setup, good seating with desk chair and upholstered chair, an upholstered bench helpful for our travel cases, an open closet with steel basket storage drawers. The room was stylishly functional. We thought the nearby freeway would be a noisy distraction but it was not a problem at all. The room lighting was a bit dim as well as the bedside reading lights and the artwork on the walls was not to our taste. But other than these minor quibbles, this hotel is a surprisingly good one that we will use again when in the area and highly recommend to others seeking a stay in this region.

helpful staff....indoor hot tub was the best

helpful staff....indoor hot tub was the best

Con is that they only clean the rooms once every third day.

Con is that they only clean the rooms once every third day.

Unfortunately, my original room was facing the freeway, and the traffic noise was constant throughout the night. The walls also seemed quite thin, so I could hear people in neighboring rooms and hallway activity. As a light sleeper, I didn’t get much—if any—sleep that first night, which made for a rough start to my trip. On the bright side, the hotel staff were very understanding and accommodating when I brought up the issue. They quickly helped me move to a quieter room on the other side of the building for the remainder of my stay. The new room was much better in terms of noise, and I appreciated the prompt assistance. Overall, the hotel has potential—clean rooms, courteous staff, and a convenient location—but I would strongly recommend requesting a room away from the freeway when booking. With better soundproofing, this could have been a much more comfortable stay.

Unfortunately, my original room was facing the freeway, and the traffic noise was constant throughout the night. The walls also seemed quite thin, so I could hear people in neighboring rooms and hallway activity. As a light sleeper, I didn’t get much—if any—sleep that first night, which made for a rough start to my trip. On the bright side, the hotel staff were very understanding and accommodating when I brought up the issue. They quickly helped me move to a quieter room on the other side of the building for the remainder of my stay. The new room was much better in terms of noise, and I appreciated the prompt assistance. Overall, the hotel has potential—clean rooms, courteous staff, and a convenient location—but I would strongly recommend requesting a room away from the freeway when booking. With better soundproofing, this could have been a much more comfortable stay.

I like that its clean and the staff is very professional only bad part was my neighbors were very load all night

I like that its clean and the staff is very professional only bad part was my neighbors were very load all night

Upon checking I was told there was a continental breakfast for free. Next morning my wife and I got a bowl of cereal and a banana and coffee and they charged me 35.50 and would not adjust. Full breakfast was 42! Not happy….

Upon checking I was told there was a continental breakfast for free. Next morning my wife and I got a bowl of cereal and a banana and coffee and they charged me 35.50 and would not adjust. Full breakfast was 42! Not happy….

Very convenient location.

Very convenient location.

Nice stay

Nice stay

The staff was very accommodating and helped me with the restaurant and other questions they were very helpful!!! I would stay here again

The staff was very accommodating and helped me with the restaurant and other questions they were very helpful!!! I would stay here again

The propertu was clean and well kept. +free parking

The propertu was clean and well kept. +free parking

Melissa was amazing i appreciate her

Melissa was amazing i appreciate her

I would feel better if they implemented using your room key to access the elevator.

Nice

Nice

The staff were so welcoming and kind! I brought my puppy with me and they were so kind to her and the hotel was perfect spot !

The staff were so welcoming and kind! I brought my puppy with me and they were so kind to her and the hotel was perfect spot !

Great staff; ideal location and it feels safe. Free parking. Property is decent overall.

Great staff; ideal location and it feels safe. Free parking. Property is decent overall.

The room was nice and comfortable but the bathroom was dirty. The tub was stained, some of the towels were stained, and the door had stains on it.

The room was nice and comfortable but the bathroom was dirty. The tub was stained, some of the towels were stained, and the door had stains on it.

When we arrived, we found out the bar and restaurant were actually closed indefinitely, with zero mention of that anywhere in the listing. Even worse, the signs were still up at the hotel advertising the bar and grill. It felt very misleading. The room also wasn’t clean. There were used floss picks left on the nightstand, coffee stains on the table, and what looked like dried blood or burn marks near the mirror and door. We had to clean it ourselves since we were rushing to get to the game. We let the front desk know and they said they’d note it, but nothing was resolved. When we followed up through Hotels.com, they said they couldn’t help either. If you’re booking here expecting dinner or drinks on-site—you won’t get that. The listing is outdated and needs to be updated. For the price we paid, this was a huge letdown.

When we arrived, we found out the bar and restaurant were actually closed indefinitely, with zero mention of that anywhere in the listing. Even worse, the signs were still up at the hotel advertising the bar and grill. It felt very misleading. The room also wasn’t clean. There were used floss picks left on the nightstand, coffee stains on the table, and what looked like dried blood or burn marks near the mirror and door. We had to clean it ourselves since we were rushing to get to the game. We let the front desk know and they said they’d note it, but nothing was resolved. When we followed up through Hotels.com, they said they couldn’t help either. If you’re booking here expecting dinner or drinks on-site—you won’t get that. The listing is outdated and needs to be updated. For the price we paid, this was a huge letdown.

All fine except people were very loud in the am!

All fine except people were very loud in the am!

I recently stayed at the Hilton Garden Inn in Oakland/San Leandro, and overall, it was a very positive experience. The hotel is clean, modern, and conveniently located near restaurants, shops, and freeway access, which made getting around the area easy.

I recently stayed at the Hilton Garden Inn in Oakland/San Leandro, and overall, it was a very positive experience. The hotel is clean, modern, and conveniently located near restaurants, shops, and freeway access, which made getting around the area easy.

Very nice hotel.

Very nice hotel.

everything was awesome but they were not able to provide me with the two bed room I had originally booked as a treat for my sister and I. But all else was excellent including their breakfast !

everything was awesome but they were not able to provide me with the two bed room I had originally booked as a treat for my sister and I. But all else was excellent including their breakfast !

Room very spacious and comfortable

Room very spacious and comfortable

Clean easy access off freeway

Clean easy access off freeway

Breakfast was expensive for what they offered. I don't mind paying for breakfast, if I can order what I want, but for the limited buffet they offered, it should be free or less expensive.

Breakfast was expensive for what they offered. I don't mind paying for breakfast, if I can order what I want, but for the limited buffet they offered, it should be free or less expensive.

Staff, room location I wanted, decent room for short stay, property location, free parking now.

Staff, room location I wanted, decent room for short stay, property location, free parking now.

Comfortable and clean.

Comfortable and clean.

Staff were friendly and responsive to my needs.

Staff were friendly and responsive to my needs.

Hotel is literally across the freeway ramp and is very noisy all the time. Be sure to ask for room at the back side of the property.

Hotel is literally across the freeway ramp and is very noisy all the time. Be sure to ask for room at the back side of the property.

Comfy

Comfy

Only complaint is that is to hot abd the air conditioning makes way to much noise, also water pressure sucks get bigger shower heads

The staff was very friendly and accommodating. When you requested necessities for your stay, they always provided them with a smile. The place was secured; they locked the doors at around 10 p.m. If you were late and you stayed there, the courtesy person would let you in.

Sure we don’t have family time because they don’t have orden pool people drinking alcohol

They have slow flushing toilets, I had to call 2am for a plunger I was never given any compensation for the inconvenience.

Staff was very friendly and helpful.

Amazing Stay

Very nice staff and great food!

Good

As soon as we got to the hotel, we were greeted by Velonika. She was so helpful with everything. she was super nice and just had great energy. the rest of the staff were super nice and our stay was amazing! Our room was nice, clean and my sister and i felt safe here. i would definitely recommend staying here we will definitely be booking to stay here in the future.

Didn't like that the was no free breakfast.

Love the A/C set up priority in my opinion great area and nice rooms... but the A/C is the big positive for me and will stay again

I like the place, Quiet and safe.

Good hotel area not great

It was peaceful an comfortable

Everything was great except the heater didn’t work in the room and you can feel the cold from outside in the room.

Dirty

My stay at this hotel was disappointing. The room service was poor, the rooms weren’t clean, and the front desk staff were unprofessional. I don’t think I’ll stay here again.

Friendly customer service

A bit noisy because it’s close to the freeway.

They charge a lot for breakfast - no free meal. Parking lot is to small. It was an ok stay, decent place.

It’s clean

Great

staff were super helpful and accommodating.

I liked the pleasant ness of the staff.And the was amazing.

Good location

Shout out to the staff and the amazing service they provide!

The front desk staff were very helpful.

didn’t like how the fridge temperature wasn’t really cold enough for food items (ice cream, drinks) but overall everything was spot on & nice .

Property condition i gave three stars. Just because we had to evaluate because a gas leak. Otherwise a great Property other than the inconvenience. I forgive. Things happen. . Would stay their again. Would recommend others to stay too.

Front desk lady no very polite and also the fire alarm sounded early in the morning and was false alarm didn’t even say sorry

Best place to stay

Took my son for his 6th Birthday and we all had a pleasant time. The hotel lobby is beautiful especially the Christmas decor

plumbing- tub and sink doesn't drain probably

Good service, well maintained, morning tea, drinking water provided throughout day, and proximity to public transportation.

initial reception great, subsequent service at front desk may need improvement

Staff was super-friendly! Beds are comfy, AC works great (but LOUD), and the blackout shades are appreciated. However, the water pressure in the shower was TERRIBLE. Like, don’t even bother trying to wash your hair. Conversely, water shot out of the bathroom sink faucet like a fire hose (no aerator?). If only they could swap!

Walking distance to a lot of nice places.

Beds are ridiculously cheap!all night you could hear head boards hitting walls from other room! Then felt like the ceiling was going to cave in ! You could hear ppl walking and moving furniture all night !

Melissa at the front desk is an amazing person! She has a warm and welcoming spirit. Her customer service skills are above excellent. I hope Hilton Garden Inn of Oakland/San Leandro understands that she is an asset to the company. She is worthy and deserving of being compensated to meet her incredible skill set. Her level of compassion can not be replaced. Thank you Melissa for being Excellent!

Was very clean and the staff were great!

Excellent service, clean and everything a person should expect, i would stay there again and thats worth 6 stars

They charge me extra $50 still don’t know why??

Nice hotel. Pet friendly and friendly staff

1st room i got was smelling like ciggarete smoke I had to swtich. So we went to loby to get a new room.

Staff was nice and hotel was clean and convenient

Only serviced out room one day out of our three.

Staff are friendly

It was a wick overnight stay before an early flight out of Oakland International AirPort.

Shower head clogged. The toilet loose felt like it was going to drop through the floor into the unit below.

Great

Excellent front desk staff. Big, clean room.

It was very good and the clerk at the desk was so nice and friendly.

Happy with stayed

The staff was excellent very nice and accommodating.. the only problem I had was the fact that the restaurant and bar were closed all weekend except for breakfast . Which was 18$I think that is an excessive price for breakfast..

I had a generally positive experience at the hotel. The staff was friendly, the facility was clean, and the beds were comfortable. They offered a buffet breakfast for an additional fee and had other breakfast options available. However, there was limited parking due to renovation, and the bar was closed during my stay. Additionally, we encountered an issue with the TV signal in one of the rooms. But overall it was ok.

Overcharged my credit card for buffet breakfast.

First stay in a long time. Facility is in great shape and I will consider it again

。

I did not recieve my king bed they gave my two queen beds. I needed more space I was traveling for buisness and was so tired.

There was no tv for the whole and everyone good a voucher for breakfast and when I ask for the counter person Michelle said she will sent me in my email the breakfast and dinner voucher but haven’t got anything yet

The room looks decent, its modern, high ceiling, and clean. Staff in the restaurant are very nice too.

Limited dining

The tv did not work

The hotel served our purposes for a quick family visit. It has very close freeway access, however, the streets in the area are a little odd, which has less to do with the property itself than the neighborhood.

House keeping and the staff in the dining hall are great.. everyone was polite and friendly.. excellent service