TownePlace Suites by Marriott San Jose Cupertino
About TownePlace Suites by Marriott San Jose Cupertino
Experience an abundance of unparalleled facilities and features at TownePlace Suites by Marriott San Jose Cupertino.Car hire offerings at the hotel enhance the ease of discovering San Jose (CA).Guests can avail parking facilities at the hotel.Reception assistance is offered at the hotel featuring safety deposit boxes. At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At TownePlace Suites by Marriott San Jose Cupertino, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Certain rooms offer in-room amusement features such as the cable TV for your enjoyment.In select rooms at the hotel, instant tea is available for those moments when it seems necessary.Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience. Begin your day carefree at TownePlace Suites by Marriott San Jose Cupertino, as complimentary breakfast is offered for your convenience.At the hotel, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday experience perfectly by visiting salon before you depart.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, comfortable beds, and friendly staff. However, some guests had issues with the breakfast, noise, and certain amenities not being up to par.
- Cleanliness
- Comfortable beds
- Breakfast quality
- Noise issues
- 5/5
Great place to stay. Simple, clean, convenient. No notes.
- 5/5
Our schedule was busy so we didn't get to use the pool or exercise room. But will definitely try them when we get the opportunity to book there again.
- 5/5
Costumer service is fantastic
- 5/5
Very clean room. Ours had a kitchenette. It had bowls, plates, mugs, dish soap, a dishwasher, microwave, fridge/freezer, an oven and stove. It even had a measuring cup and silverware. Tv had netflix and youtube capabilities, as well as cable. Bathroom was clean and stocked with the usual plus a makeup wipe. It's a lot of little things that I felt made my stay better than I expected. Especially the coffee during breakfast! I would definitely stay again. Lovely staff too.
- 5/5
It was clean and well taken care of
- 5/5
I travel for business to this area of California from Los Angeles four times a year. I've stayed at this location many times now. I always come back! Convenient, clean, parking is great, centrally located. I will continue to return value for the money is excellent.
- 5/5
Clean room and great facilities, the staff are awesome and the parking and location are great!
- 4/5
We did not stay very long, got in late and left early. The staff was very efficient and polite.
- 4/5
The room was clean and it was quiet. I mainly needed a quiet clean place for the night and this fit the bill. Only a minor issue was with the feather pillows, I am allergic to feathers but I was able to use my sweatshirt as a pillow so not major problem.
- 4/5
Clean and has great location. Staff was friendly and you cant go wrong with complimentary breakfast. The only thing i had a little bit of an issue was that the pool was so full of leaves and flowers i had to clean it with the net for the kids to swim. The trees were really losing their flowers though so it wasnt a clealiness.thing more of a pool needs to be cleaned a few times a day
- 5/5
Clean rooms. Nice kitchen and great breakfast options
- 5/5
5 stars
- 5/5
5 stars
- 4/5
shower is good
- 4/5
shower is good
- 5/5
Courteous staff, great rooms, also high quality breakfast daily.
- 5/5
Courteous staff, great rooms, also high quality breakfast daily.
- 3/5
Everyone was nice. Only concern is the hot food mostly pork based, which is not many people’s preference
- 3/5
Everyone was nice. Only concern is the hot food mostly pork based, which is not many people’s preference
- 5/5
Easy check in and the room was very nice and clean
- 5/5
Easy check in and the room was very nice and clean
- 5/5
Everyone on spot
- 5/5
Everyone on spot
- 5/5
This hotel was the best! The staff was wonderful, always available and very helpful. The breakfast was delicious. And the room?! The room was perfect. Clean and full stocked with a full kitchen, tv and sofa bed. This is the only place I will stay from now on when I am in the area. Oh and great location as well. In the middle of everything but quiet at night. Just perfect. Five stars!
- 5/5
This hotel was the best! The staff was wonderful, always available and very helpful. The breakfast was delicious. And the room?! The room was perfect. Clean and full stocked with a full kitchen, tv and sofa bed. This is the only place I will stay from now on when I am in the area. Oh and great location as well. In the middle of everything but quiet at night. Just perfect. Five stars!
- 5/5
Great stay
- 5/5
Great stay
- 4/5
Good service
- 4/5
Good service
- 5/5
I felt secure leaving my car in parking lot, the gal up front was very nice and helpful, room was clean but the mattress was a bit stiff.
- 5/5
I felt secure leaving my car in parking lot, the gal up front was very nice and helpful, room was clean but the mattress was a bit stiff.
- 4/5
Room was clean and spacious, tv didnt face the bed though. Only one way in and out which was slightly inconvenient.
- 4/5
Room was clean and spacious, tv didnt face the bed though. Only one way in and out which was slightly inconvenient.
- 5/5
Yes
- 5/5
Yes
- 3/5
It wasn’t the best hotel, and it wasn’t the worst hotel- but we won’t be coming back.
- 3/5
It wasn’t the best hotel, and it wasn’t the worst hotel- but we won’t be coming back.
- 4/5
Hard to get in the drive way. I was concerned that there were so many locks getting to our room. Breakfast was good but not use to fried rice and miso soup as an option with my eggs and coffee.
- 4/5
Hard to get in the drive way. I was concerned that there were so many locks getting to our room. Breakfast was good but not use to fried rice and miso soup as an option with my eggs and coffee.
- 5/5
Nice clean updated rooms with kitchen and desk
- 5/5
Nice clean updated rooms with kitchen and desk
- 5/5
Great variety of food places around the property and shopping centers. Not too far from the mountain winery. Very clean, friendly staff and the breakfast was good.
- 5/5
Great variety of food places around the property and shopping centers. Not too far from the mountain winery. Very clean, friendly staff and the breakfast was good.
- 5/5
Good location
- 5/5
Good location
- 4/5
Staff were respectful, and it was nice to find parking easily and not be charged extra for it.
- 4/5
Staff were respectful, and it was nice to find parking easily and not be charged extra for it.
- 3/5
The breakfast has decent quality and variety. The staff at the front desk is freuqnetly not around though not affecting thins much. the queen bed really is more like a full size bed.
- 3/5
The breakfast has decent quality and variety. The staff at the front desk is freuqnetly not around though not affecting thins much. the queen bed really is more like a full size bed.
- 5/5
This property is very clean, quiet, and has many restaurants and stores around the property. Suites are fully stocked with home essentials. A very nice breakfast is provided each morning. Very helpful staff, and parking is readily available. I have stayed several times.
- 5/5
This property is very clean, quiet, and has many restaurants and stores around the property. Suites are fully stocked with home essentials. A very nice breakfast is provided each morning. Very helpful staff, and parking is readily available. I have stayed several times.
- 5/5
Very convenient.
- 5/5
Very convenient.
- 5/5
Quiet despite being completely booked. Close to stopping and food. Easy and quicj travel to the Mystery House.
- 5/5
Quiet despite being completely booked. Close to stopping and food. Easy and quicj travel to the Mystery House.
- 5/5
Great customer service, properly is well kept, clean and with free parking
- 5/5
Great customer service, properly is well kept, clean and with free parking
- 3/5
The bed was hard and pillows a bit flat. But the rooms were very clean and the staff was helpful and accommodating. We forgot a phone and a blanket, staff held on to it for us for a couple of days since we live out of town. They made our stay a positive one for sure. Thank you staff!!
- 3/5
The bed was hard and pillows a bit flat. But the rooms were very clean and the staff was helpful and accommodating. We forgot a phone and a blanket, staff held on to it for us for a couple of days since we live out of town. They made our stay a positive one for sure. Thank you staff!!
- 5/5
Everything was fantastic! Will definitely stay here again in the future for all my San Francisco trips.
- 5/5
Everything was fantastic! Will definitely stay here again in the future for all my San Francisco trips.
- 4/5
Good
- 4/5
Good
- 4/5
Convenient
- 4/5
Convenient
- 5/5
Overall a good, smooth check-in. Comfortable room and bed. Some trash on ground outside of room window. Showerhead water pressure was too high.
- 5/5
Overall a good, smooth check-in. Comfortable room and bed. Some trash on ground outside of room window. Showerhead water pressure was too high.
- 4/5
Breakfast is MID. But for the price of it was good. Pull out bed was very uncomfortable
- 4/5
Breakfast is MID. But for the price of it was good. Pull out bed was very uncomfortable
- 5/5
Property was comfortable but was not easy to locate since the sign is not easily visible due to the shrubs
- 5/5
Property was comfortable but was not easy to locate since the sign is not easily visible due to the shrubs
- 5/5
Nice clean safe easy to park
- 5/5
Nice clean safe easy to park
- 5/5
Neat, clean. Good breakfast. Great location.
- 5/5
Neat, clean. Good breakfast. Great location.
- 4/5
A very clean establishment. The staff was excellent. I would stay here again when visiting family in Santa Clara. A wide range of interesting restaurants across the street.
- 4/5
A very clean establishment. The staff was excellent. I would stay here again when visiting family in Santa Clara. A wide range of interesting restaurants across the street.
- 5/5
Good location and all the amenities we needed for wedding.
- 5/5
Good location and all the amenities we needed for wedding.
- 3/5
No any water for my room. The youn
- 3/5
No any water for my room. The youn
- 5/5
Friendly service and good vreakfast
- 5/5
Friendly service and good vreakfast
- 2/5
There was loud noise from the street and from neighboring rooms going in and out. The pool is quite small and advertised as heated but was quite cold. The staff was friendly and kind. They allowed us to check out early given our needs. The breakfast was delicious.
- 2/5
There was loud noise from the street and from neighboring rooms going in and out. The pool is quite small and advertised as heated but was quite cold. The staff was friendly and kind. They allowed us to check out early given our needs. The breakfast was delicious.
- 5/5
Good value
- 5/5
Good value
- 5/5
Great
- 5/5
Great
- 5/5
Clean, comfortable and easy access to freeway
- 5/5
Clean, comfortable and easy access to freeway
- 5/5
Third time staying here for business travel. Apple is close, makes a nice stay. I usually travel with a business partner, we always get the double room option. Unbelievable how much space, large kitchen, quiet and cozy. I can't imagine staying anywhere else in this area Book Now!!
- 5/5
Third time staying here for business travel. Apple is close, makes a nice stay. I usually travel with a business partner, we always get the double room option. Unbelievable how much space, large kitchen, quiet and cozy. I can't imagine staying anywhere else in this area Book Now!!
- 5/5
This hotel was down the street from Kaiser and was reasonably priced. We also had a full kitchen.
- 5/5
This hotel was down the street from Kaiser and was reasonably priced. We also had a full kitchen.
- 5/5
I like that it had a full kitchen, nice to have a stove and dishes. The breakfast was really good, spinach and Swiss quiche, breakfast sandwiches, waffles, oatmeal with many choices of toppings, among other items. Staff was very helpful and pleasant, I would definitely stay here again. Area has many restaurants within walking distance.
- 5/5
I like that it had a full kitchen, nice to have a stove and dishes. The breakfast was really good, spinach and Swiss quiche, breakfast sandwiches, waffles, oatmeal with many choices of toppings, among other items. Staff was very helpful and pleasant, I would definitely stay here again. Area has many restaurants within walking distance.
- 5/5
Safe, clean and functional!
- 5/5
Safe, clean and functional!
- 4/5
Very nice, helpful staff, very clean rooms but very dated. Good breakfast. Big rooms, comfortable beds, nice closet space, carpet & furniture needs replacing. Had a problem with our toilet and there was an immediate response to fix it. Definitely needs some updating but decent value for the money.
- 4/5
Very nice, helpful staff, very clean rooms but very dated. Good breakfast. Big rooms, comfortable beds, nice closet space, carpet & furniture needs replacing. Had a problem with our toilet and there was an immediate response to fix it. Definitely needs some updating but decent value for the money.
- 4/5
Good location
- 4/5
Good location
- 4/5
Staff was friendly and the breakfast was very good. Selection was done nicely and always restocked.The only thing worth mentioning is that while the room was very clean and bed was comfortable, there was an odor in the room I had a bit of trouble with. I finally turned off the heating/cooling module so that air wouldn't come in any longer. I did let the staff at the front desk know.
- 4/5
Staff was friendly and the breakfast was very good. Selection was done nicely and always restocked.The only thing worth mentioning is that while the room was very clean and bed was comfortable, there was an odor in the room I had a bit of trouble with. I finally turned off the heating/cooling module so that air wouldn't come in any longer. I did let the staff at the front desk know.
- 3/5
The beds are very firm and not comfortable to sleep on, they should be replaced with a very soft mattress so we can enjoy a good nights sleep. The area was pretty clean and the staff was wonderful. Wish you had an actual waffle making station as the pre-packaged waffles are horrible. Please consider taking those off the breakfast menu.
- 3/5
The beds are very firm and not comfortable to sleep on, they should be replaced with a very soft mattress so we can enjoy a good nights sleep. The area was pretty clean and the staff was wonderful. Wish you had an actual waffle making station as the pre-packaged waffles are horrible. Please consider taking those off the breakfast menu.
- 4/5
As above. However disappointed there wasn’t a hot tub
- 4/5
As above. However disappointed there wasn’t a hot tub
- 4/5
Very nice employees
- 4/5
Very nice employees
- 5/5
Very nice would stay again
- 5/5
Very nice would stay again
- 5/5
Amazing room
- 5/5
Amazing room
- 5/5
Wonderful staff and clean room would definitely stay here again
- 5/5
Wonderful staff and clean room would definitely stay here again
- 5/5
Everything is good except microwave is not working.
- 5/5
Everything is good except microwave is not working.
- 5/5
Helpful staff. Easy to get to city bus
- 5/5
Helpful staff. Easy to get to city bus
- 5/5
Enjoyed 2 nite stay at this property! Although it is a little dated it was clean and the staff was friendly & helpful.
- 5/5
Enjoyed 2 nite stay at this property! Although it is a little dated it was clean and the staff was friendly & helpful.
- 5/5
Loved this spot. Wish all hotels could be this accommodating. Loved the kitchenette very convenient for traveling families. They have everything you need to cook just bring groceries.
- 5/5
Loved this spot. Wish all hotels could be this accommodating. Loved the kitchenette very convenient for traveling families. They have everything you need to cook just bring groceries.
- 5/5
The staff were great and the beds were comfy. The couch in the living room had seen better days and wasnt comfortable. They had Internet TV which is great you can sign into your apps.
- 5/5
The staff were great and the beds were comfy. The couch in the living room had seen better days and wasnt comfortable. They had Internet TV which is great you can sign into your apps.
- 5/5
I like staying in this hotel.
- 5/5
I like staying in this hotel.
- 4/5
Quiet hotel with room for a family if 5, the pool was nice but a little bit cold.
- 4/5
Quiet hotel with room for a family if 5, the pool was nice but a little bit cold.
- 5/5
Great place
- 5/5
Great place
- 4/5
The staff were very nice and room was very clean. The breakfast was always out of things and they were very slow at re-stocking hot items, coffee and milk (both for cereal and coffee). Overall it was fine.
- 4/5
The staff were very nice and room was very clean. The breakfast was always out of things and they were very slow at re-stocking hot items, coffee and milk (both for cereal and coffee). Overall it was fine.
- 5/5
Exceptional
- 5/5
Everything was great… it’s only shortfall is a small breakfast eating area. With that said the food was excellent for a hotel free breakfast. We were happy with the variety of good choices. Get there a little earlier than you would normally to grab a table and guests filter through.
- 5/5
Everything was great… it’s only shortfall is a small breakfast eating area. With that said the food was excellent for a hotel free breakfast. We were happy with the variety of good choices. Get there a little earlier than you would normally to grab a table and guests filter through.
- 4/5
The room is nice and comfortable. The area is quiet. The fridge in the room was a bit older so it was a little loud. I needed my noise canceling headphones to sleep otherwise I might have unplugged it. The listing says there is a hot tub, but I didn't see one. The staff didn't give me any info on the facilities when I checked in, but I also didn't ask. They could be a bit more welcoming. Overall, it was a nice stay and I would stay there again.
- 4/5
The room is nice and comfortable. The area is quiet. The fridge in the room was a bit older so it was a little loud. I needed my noise canceling headphones to sleep otherwise I might have unplugged it. The listing says there is a hot tub, but I didn't see one. The staff didn't give me any info on the facilities when I checked in, but I also didn't ask. They could be a bit more welcoming. Overall, it was a nice stay and I would stay there again.
- 5/5
Very nice , clean, safe !
- 5/5
Very nice , clean, safe !
- 5/5
Near my son's apartment.
- 5/5
Near my son's apartment.
- 5/5
Very nice, quiet (even though this location is right off freeway), staff very friendly and helpful. Breakfast
- 5/5
Very nice, quiet (even though this location is right off freeway), staff very friendly and helpful. Breakfast
- 5/5
Very quiet and clean
- 5/5
Very quiet and clean
- 4.5/5
Superb
- 3/5
The breakfast was decent. Varied. Overall it was decent, but someone’s got to figure out how to air out that cleaner smell. It’s horrible!
- 3/5
The breakfast was decent. Varied. Overall it was decent, but someone’s got to figure out how to air out that cleaner smell. It’s horrible!
- 4/5
The best part of the stay here was absolutely the staff, they were all very nice and helpful. We had a 2 bedroom, it was kinda small and a little dated, but clean and nice overall. Pool is smaller, but nice, has chairs and tables and enough space. My only complaint would be the breakfast area, it was so tiny, there was no place to sit. It was awkward and tight trying to make your plates and not bump into others. I would expect a hotel of that size to have a much larger seating area for a hot breakfast.
- 4/5
The best part of the stay here was absolutely the staff, they were all very nice and helpful. We had a 2 bedroom, it was kinda small and a little dated, but clean and nice overall. Pool is smaller, but nice, has chairs and tables and enough space. My only complaint would be the breakfast area, it was so tiny, there was no place to sit. It was awkward and tight trying to make your plates and not bump into others. I would expect a hotel of that size to have a much larger seating area for a hot breakfast.
- 4/5
I enhoyed a.lot.
- 4/5
I enhoyed a.lot.
- 5/5
One of the best hotels I been to. Always a pleasure. Thanks guys
- 5/5
One of the best hotels I been to. Always a pleasure. Thanks guys
- 5/5
People were nice. room was clean
- 5/5
People were nice. room was clean
- 5/5
Whenever I get a chance to stay here, I do. Staff is great, rooms are clean, and it’s quiet for the most part. Every now and then you get a loud car driving by but not often. The rooms have you feeling like you’re in an apartment and it’s extremely functional. Thanks again guys for another great stay. Your the best :)
- 5/5
Whenever I get a chance to stay here, I do. Staff is great, rooms are clean, and it’s quiet for the most part. Every now and then you get a loud car driving by but not often. The rooms have you feeling like you’re in an apartment and it’s extremely functional. Thanks again guys for another great stay. Your the best :)
- 3/5
Needs a lot of tlc
- 3/5
Needs a lot of tlc
- 5/5
Great Room.....#103,,,,,,VERY QUIET,,,Bed was comfortable.
- 5/5
Great Room.....#103,,,,,,VERY QUIET,,,Bed was comfortable.
- 5/5
This was my first time at this particular property and it was all around 10’s across the board. I have stayed at MANY hotels in the past 8 years and my stay here was extremely great 👍. Everything you need for a stay is there in your room. Not often do you stay at hotels that have an oven to go with the stove, they have that lol. For me, those little details matter. If hesitation is keeping you from booking, then I hope you get to my review. It was a great stay for me and hope it’s the same for anyone else. Thank you to the staff who took care of me. I WILL be staying there again soon in fact.
- 5/5
This was my first time at this particular property and it was all around 10’s across the board. I have stayed at MANY hotels in the past 8 years and my stay here was extremely great 👍. Everything you need for a stay is there in your room. Not often do you stay at hotels that have an oven to go with the stove, they have that lol. For me, those little details matter. If hesitation is keeping you from booking, then I hope you get to my review. It was a great stay for me and hope it’s the same for anyone else. Thank you to the staff who took care of me. I WILL be staying there again soon in fact.
- 4/5
Nice rooms
- 4/5
Nice rooms
- 3/5
- 3/5
- 5/5
My family and I could not have asked for a better host! Rita, and her staff are wonderful people. She and the staff went out of their way to ensure that we were taken care of. I thank them from the bottom of my heart for being there for us that night that we needed them. They were extremely accommodating to us. Unfortunately, we needed a house to accomodate all of my family or else I would not have hesitated to stay for the remainder of my stay in San Jose. Everything was great.
- 5/5
My family and I could not have asked for a better host! Rita, and her staff are wonderful people. She and the staff went out of their way to ensure that we were taken care of. I thank them from the bottom of my heart for being there for us that night that we needed them. They were extremely accommodating to us. Unfortunately, we needed a house to accomodate all of my family or else I would not have hesitated to stay for the remainder of my stay in San Jose. Everything was great.
- 5/5
Very friendly people and very clean place !
- 5/5
Very friendly people and very clean place !
- 4/5
Easy check in. Great room
- 4/5
Easy check in. Great room
- 5/5
It’s clean and conveniently located.
- 5/5
It’s clean and conveniently located.
- 5/5
Clean and convenient location
- 5/5
Clean and convenient location
- 5/5
Excellent property and staff. Really
- 5/5
Excellent property and staff. Really
- 5/5
It was a great place to stay.
- 5/5
It was a great place to stay.
- 5/5
Elevator is loud when reaching the third floor.
- 5/5
Elevator is loud when reaching the third floor.
- 5/5
It was a spacious, comfortable room for a good rate. We liked that the breakfast was included and had a nice variety. Staff was friendly and accommodating. We will certainly stay at another Town Suites by Marriott property again.
- 5/5
It was a spacious, comfortable room for a good rate. We liked that the breakfast was included and had a nice variety. Staff was friendly and accommodating. We will certainly stay at another Town Suites by Marriott property again.
- 4/5
Nice quite property. Not on a busy freeway like most hotels. Walkable to a lot of shops and resturant options. Close to points of interest. Loved the amount of space and amenities provided.
- 4/5
Nice quite property. Not on a busy freeway like most hotels. Walkable to a lot of shops and resturant options. Close to points of interest. Loved the amount of space and amenities provided.
- 4/5
It was good. Having no one to come and at least do garbage or clean towels by request was not the best but it was ok
- 4/5
It was good. Having no one to come and at least do garbage or clean towels by request was not the best but it was ok
- 4/5
The hotel was okay. Staff and check in was great. I have nothing but good things to say about the staff. But at 3am we were woken up by what seemed like a party going on in the room next to us. I mean it was loud and it sounded like things were being thrown around. And on our second night the toilet broke and water was just running. We just fixed it to get us through the night since we were leaving the next day in the morning. But other than those two issues everything else was great. We stayed there to sleep, shower and change while we went into the city and visit family so it served its purpose. I would stay here again. The staff was nice and very accommodating. I used the gym and it was perfect for what I needed.
- 4/5
The hotel was okay. Staff and check in was great. I have nothing but good things to say about the staff. But at 3am we were woken up by what seemed like a party going on in the room next to us. I mean it was loud and it sounded like things were being thrown around. And on our second night the toilet broke and water was just running. We just fixed it to get us through the night since we were leaving the next day in the morning. But other than those two issues everything else was great. We stayed there to sleep, shower and change while we went into the city and visit family so it served its purpose. I would stay here again. The staff was nice and very accommodating. I used the gym and it was perfect for what I needed.
- 3/5
location breakfast was not up to par for this type of hotel.
- 3/5
location breakfast was not up to par for this type of hotel.
- 5/5
Exceptional
- 2/5
Lots of street noise and AC vantilation noises. When AC was shut down the noise still existed. Can't sleep at night.
- 2/5
Lots of street noise and AC vantilation noises. When AC was shut down the noise still existed. Can't sleep at night.
- 4.5/5
The room was clean and spacious.
- 5/5
The room had everything you needed. Very clean and convenient location right off the highway and close to nearby restaurants and shopping.
- 5/5
The room had everything you needed. Very clean and convenient location right off the highway and close to nearby restaurants and shopping.
- 5/5
We left an airbnb after one night because of a number of issues and stayed at TownePlace Suites. We wish we'd have booked this place right from the beginning! The ac wasn't working in our room so we let the front desk person know. They called later to say it had been looked at and couldn't be fixed right away so they would switch us to a different room. The woman brought our key card up and we moved to the room across the hall from ours. They addressed the issue and made it as convenient for us as possible. It was such a stark contrast to the frustration we experienced from the airbnb. The staff was very friendly and helpful and I highly recommend staying here!
- 5/5
We left an airbnb after one night because of a number of issues and stayed at TownePlace Suites. We wish we'd have booked this place right from the beginning! The ac wasn't working in our room so we let the front desk person know. They called later to say it had been looked at and couldn't be fixed right away so they would switch us to a different room. The woman brought our key card up and we moved to the room across the hall from ours. They addressed the issue and made it as convenient for us as possible. It was such a stark contrast to the frustration we experienced from the airbnb. The staff was very friendly and helpful and I highly recommend staying here!
- 4/5
The staff was great. The rooms were amazing and clean. The trash outside around the facility was over flowing in all outside trash cans. It looked like they completely forgot to change the trash for several days. Other than that, I enjoyed my stay.
- 3/5
Hotel located near Asian mall; comfortable and clean except hallways have funny smell - maybe because they allow pets here.
- 3/5
The kitchen included with the place, It smelled bad around the hallways, some lights weren’t working,
- 3/5
The kitchen included with the place, It smelled bad around the hallways, some lights weren’t working,
- 5/5
Nice quite room and location. Various restaurants around. From Korean food to anything else.
- 5/5
From the moment I stepped into the office to check in I knew I had made a good choice. Thanks to Mar, the front desk clerk, who was our first point of contact, she made the check-in quick and easy.
- 4/5
Location is great. Front desk personal just OK It's probably just a generational thing.
- 5/5
Very co.fortqble and accessible
- 5/5
The staff is very nice. The property is well maintained. We’ve stayed here twice now and will do so in the future.
- 5/5
Very nice hotel. Not fancy, but met or exceeded expectations.
- 4/5
喜欢这家酒店很多方面,包括它有厨房。还会再回来。只是厨房的锅不太好,炒鸡蛋粘锅。另外客人离开酒店后清理房间的工作人员开门关门声音巨大。这个不好👎
- 4/5
Great stay
- 5/5
Great staff, quick check in, room is nice with great set u and amenities. Easy free parking on site, nice complimentary breakfast and nice swimming pool (that I didn't try becoming weather is getting cold lol).
- 4/5
The stay was great! The staff was very kind upon arrival and all throughout. The room was simple and lovely. I didn’t expect to have a little kitchen but we did so that was nice! The pool was very nice, we had it all to ourselves! The breakfast was ok for a hotel breakfast, they had a good selection of options. Checkout was easy and I had no complaints!
- 5/5
Clean inside and out. Felt very safe. Great breakfast. Very nice staff. Will definitely stay again !!
- 3/5
The air conditioner did not work properly
- 5/5
The suite was very well furnished and very clean. We were very comfortable! The staff was friendly and helpful.
- 3.5/5
Room was large, A/C worked breakfast was so-so
- 5/5
Exceptional
- 4/5
The hotel was very clean and the staff was great. Loved the noon check out time. Breakfast was good. The room and hotel was much smaller than I thought. Exercise room had only enough room for 1 person to workout.
- 5/5
quiet neighborhood & family friendly Will definitely come back !
- 2/5
The carpets were dirty, no coffee filters for the in room coffee maker, the body wash dispenser in the shower was empty, the shower drained very slow and the barking dog next door at 10:30pm.
- 4/5
Very clean and well equipped suite. Good area around the hotel including a Starbucks and grocery nearby
- 4/5
Property starting to show its age, but extremely well maintained and clean! The pool was lovely and clear! Our room was very spacious and comfortable (2bedroom suite). We had 2 small issues and the maintenance staff fixed them immediately with a smile. My only complaint was the faint smell of bleach in the bed linens. I realize they're probably keeping things extra clean for COVID, but need to cut back on the bleach or use one with a fragrance. Despite that, I *would* stay again!
- 5/5
Nice staff
- 4/5
Hotel was good just a really busy part of town.
- 4/5
The property location is great! Right in the middle of everything in San Jose. The fact that they have windows that open so you can get fresh air is fantastic!!! Employees are friendly and the free breakfast was decent too. Only complaint is that there was tons of garbage in the parking lot, the garbage cans were full so people were just putting garbage on the ground. I was there for three days and never saw the garbage cans emptied. That, and that the fold away bed mattress was pretty lumpy, good for a kid but not anyone else.
- 4.5/5
Superb
- 4/5
Very good
- 4.5/5
It is perfectly located in less than one min from the highway. Only 8 minutes to SJC airport. The main road (Saratoga) has a lot of the main locations to see in San Jose like the Westfield mall. It is really nice when you find the hotel less than a minute from the highway. The place is well secured by many doors with room card access. You do not have to pass by the reception to access the rooms. Check-in and Check our processes were really quick. They were nice to give us the room earlier upon request. The parking location is easy and comfortable for anyone with many luggage bags. The room space is nice but not too spacious and it contains a well-prepared small kitchenette. Breakfast can have better options, although it is better than other hotels. But we expected more from a Marriott Hotel regarding the breakfast. Bathroom amenities were few and we did not have time to ask for more. The view from the room is not that good.
- 1.5/5
Poor
- 4.5/5
Nothing to say.
- 4/5
Parking convenience, location, room. Breakfast could have been better. Need to anticipate number of people who's going to have breakfast. There was only one sausage left when we got there. Variety of muffins, breakfast pastries would have been nice. Coffee wasn't strong and hot enough. Overall, better than not offering breakfast at all.
- 3/5
Pleasant
- 5/5
Great place to stay
- 5/5
Excellent hotel and people. I enjoyed everything, the food, the customer service, the location and the room.
- 3.5/5
Good
- 4.5/5
Staff was great (Calvin.) Easy check in and out. Front desk responded right away when I called with a question. Kitchen area made it convenient for getting ready for work since meals are hard to find during covid.
- 4/5
I searched for a good distant from my destination and it was five minutes. It is close to freeway and amenities nearby (i.e. restaurants. gas stations etc). The property grounds is clean and kept well landscape. The old refrigerator in my room made awful noise.