Residence Inn by Marriott San Jose Airport
About Residence Inn by Marriott San Jose Airport
Residence Inn by Marriott San Jose Airport features an outdoor swimming pool, fitness center, a shared lounge and bar in San Jose. This 4-star hotel offers a business center and a concierge service. The property provides a 24-hour front desk, airport transportation, an ATM and free WiFi throughout the property. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a kitchen, a dining area and a private bathroom with free toiletries, a bath or shower and a hairdryer. Guest rooms will provide guests with a desk and a coffee machine. The breakfast offers buffet, continental or American options. Residence Inn by Marriott San Jose Airport has a grill. San Jose Convention Center is 4.4 miles from the accommodation, while Shoreline Amphitheatre is 11 miles away. Norman Y. Mineta San Jose International Airport is 1.2 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
Reviews
The hotel reviews are overwhelmingly positive, with guests frequently praising the cleanliness, comfort, and spaciousness of the rooms. The staff's friendliness and helpfulness are also highly commended. However, a few guests have expressed dissatisfaction with the parking fees and some minor issues with the breakfast service.
- Very clean and comfortable rooms
- Friendly and helpful staff
- Parking fees
- Minor issues with breakfast service
- 5/5
Exceptional
- 5/5
Always like Residence Inn. Convenient locations, clean rooms and friendly staff.
- 5/5
Exceptional
- 4/5
Very good
- 4.5/5
Great breakfast, comfy room with ample space. Decor is a bit dated. There should be a sliding door between the sink area and bed.
- 5/5
Breakfast is pretty good. Food is warm and there is a variety of items. I didn't like the "pet deposit". It was $100.00. They charge and keep it - not refundable like the room deposit.
- 5/5
Breakfast is pretty good. Food is warm and there is a variety of items. I didn't like the "pet deposit". It was $100.00. They charge and keep it - not refundable like the room deposit.
- 5/5
Room size and amenities very good standard. Recommended hotel!
- 5/5
Clean, staff always friendly and love security in the parking lot
- 5/5
Clean, staff always friendly and love security in the parking lot
- 5/5
Exceptional
- 5/5
Seem to have a wide variety of options for breakfast all seem tasty.
- 5/5
Exceptional
- 5/5
Seem to have a wide variety of options for breakfast all seem tasty.
- 5/5
Exceptional
- 4.5/5
We really liked the location, the staff, the facility
- 4.5/5
We really liked the location, the staff, the facility
- 5/5
This hotel was great. It was very quiet. The room was very clean. The continental breakfast was great. They have a great spread. I was thoroughly surprised. I will stay there again in the future.
- 5/5
We loved the well-stocked kitchen, mini-suite feel of the space, and the shower/vanity spaces. It was everything we needed! Hospitality at check in, along with a cold bottle of water, and the lovely staff who greeted each morning at the delicious breakfast buffet was perfect. Thank you for the lovely stay! Stain on the pool floor is the ONLY thing I can recall. Not a big concern, but it did attract negative attention.
- 5/5
We loved the well-stocked kitchen, mini-suite feel of the space, and the shower/vanity spaces. It was everything we needed! Hospitality at check in, along with a cold bottle of water, and the lovely staff who greeted each morning at the delicious breakfast buffet was perfect. Thank you for the lovely stay! Stain on the pool floor is the ONLY thing I can recall. Not a big concern, but it did attract negative attention.
- 5/5
Clean and friendly
- 5/5
Breakfast was great! Customer service was prompt. The room was clean. Pool was not clean. Would be better to have shuttle service available earlier since I had a flight at 6AM and the shuttle service started at 5AM.
- 5/5
Pool was not clean. Would be better to have shuttle service available earlier since I had a flight at 6AM and the shuttle service started at 5AM.
- 5/5
the breakfast was wonderful - nice selection the airport shuttle was very convenient
- 5/5
the airport shuttle was very convenient
- 4/5
Clean, quiet area, good breakfast
- 4/5
Very good
- 5/5
Front desk staff were great! We arrived earlier than expected and were allowed to check in early. Rooms were nice and spacious. Breakfast staff were very polite, and there was a variety of breakfast selections. We were pleased that some menu items changed on our second morning, so didn't tire of the same things.
- 4.5/5
The location and the bar/grill.
- 4.5/5
The location and the bar/grill.
- 5/5
Exceptional
- 5/5
The hotel was beautiful and the room spacious. Nothing to dislike.
- 5/5
The hotel was beautiful and the room spacious. Nothing to dislike.
- 5/5
Exceptional
- 5/5
Very much enjoyed the suite, breakfast was really good.the rooms Nothing so far.
- 5/5
Breakfast was 10/10 staff super friendly and helpful Definitely enjoyed Everything was 10/10
- 5/5
The room smelled like coffee but it was super clean the staff was super nice , great customer service and beautiful lobby
- 5/5
The room smelled like coffee but it was super clean the staff was super nice , great customer service and beautiful lobby
- 5/5
One of the nicest places I’ve stayed, room was immaculate, it had everything I needed. Pool clean, breakfast very nice and a full breakfast I loved everything!
- 5/5
I can’t say anything bad. It was an excellent stay and I would stay again ?❤️ I can’t say anything bad .
- 5/5
Friendly staff and overall awesome stay! I have no complaints.
- 4/5
Breakfast was not available before I left for the airport to catch a flight.
- 4/5
Breakfast was not available before I left for the airport to catch a flight.
- 5/5
Clean
- 5/5
Clean
- 5/5
Our experience from start to end was terrific. Very professional front desk staff, well-lit and easily accessible garage, the rooms were amazingly well-designed-full kitchen and refrigerator(full size w/freezer, not dorm style), utensils, dishes, plates, pots/pans, glasses/mugs. The rooms were also very clean!Beds super comfortable too.highly recommend! Quite a bargain for the price.
- 5/5
Our experience from start to end was terrific. Very professional front desk staff, well-lit and easily accessible garage, the rooms were amazingly well-designed-full kitchen and refrigerator(full size w/freezer, not dorm style), utensils, dishes, plates, pots/pans, glasses/mugs. The rooms were also very clean!Beds super comfortable too.highly recommend! Quite a bargain for the price.
- 5/5
Neat and clean hotel. Room was great and bed was comfortable. Location wasn’t the greatest but it was near the airport.
- 5/5
Good location, airport shuttle pickup, free good breakfast.
- 5/5
Good location, airport shuttle pickup, free good breakfast.
- 5/5
Loved it
- 5/5
Loved it
- 5/5
Nice clean quite
- 5/5
Nice clean quite
- 5/5
Clean room, great amenities. Everything we needed for a night stay were provided
- 5/5
Clean room, great amenities. Everything we needed for a night stay were provided
- 5/5
Great service, clean room and exactly right amenities for a weekend stay. Convenient for the airport and downtown San Jose too.
- 5/5
Great service, clean room and exactly right amenities for a weekend stay. Convenient for the airport and downtown San Jose too.
- 5/5
Great place to stay.
- 5/5
Great place to stay.
- 5/5
Lovely staff and very receptive!
- 5/5
Lovely staff and very receptive!
- 5/5
N/A
- 5/5
Staff was very friendly, front desk young lady was very professional and courteous.
- 5/5
The shuttle service to the airport. We didn’t have breakfast because we had a very early flight. The shuttle service was quick and timely m.
- 4.5/5
Parking is not free
- 3.5/5
Updated, very clean, spacious with kitchenette and kitchenware. Very comfortable bed/pillows and enjoyed the pool. Nice ambiance and gracious staff professional. Staff, ambient environment inside and outside.
- 5/5
Location was great. Always had parking. Very quiet. Staff were friendly and very polite. We chose a room with a kitchenette and although I thought the room to be on the smaller side, it worked out perfectly. Ice maker in the fridge freezer was a pleasant surprise. I have to say that I really enjoyed the breakfast. Great, well thought of options. Most hotel breakfasts are too salty for my taste but this was perfect. I would definitely comeback to this location.
- 5/5
Location was great. Always had parking. Very quiet. Staff were friendly and very polite. We chose a room with a kitchenette and although I thought the room to be on the smaller side, it worked out perfectly. Ice maker in the fridge freezer was a pleasant surprise. I have to say that I really enjoyed the breakfast. Great, well thought of options. Most hotel breakfasts are too salty for my taste but this was perfect. I would definitely comeback to this location.
- 5/5
Ease of parking. Breakfast including friendliness of staff. Price.
- 5/5
Ease of parking. Breakfast including friendliness of staff. Price.
- 5/5
Pool was a little small and there didn’t seem to be a manager on duty to watch over the pool area with all the teams there. Parents didn’t seem to care that kids were running amuck. My boys were in the pool for about 15 minutes and we left. Also no shade at entrance side of pool. The teams seem to grab all 3 umbrellas to the far right end. Many pool chairs were ripped.
- 4/5
At check-in the man who assisted was short and didn't explain parking permit until I recieved a ticket and had to go in (same man at checkout) The check-in experience was not a good experience. However the rest of the stay was excellent. Bed was so comfortable and room was exceptionally clean. The housekeeping manager lady Esmerelda was exceptionally helpful, polite and gave the Hotel a 5+ rating. Thank you for the overall experience, but I would definitely RE Train the counter gentleman. He was not good at all. Left me in the dark and not helpful, by getting on the phone in the middle of my check in and left me standing there with many questions.
- 4/5
At check-in the man who assisted was short and didn't explain parking permit until I recieved a ticket and had to go in (same man at checkout) The check-in experience was not a good experience. However the rest of the stay was excellent. Bed was so comfortable and room was exceptionally clean. The housekeeping manager lady Esmerelda was exceptionally helpful, polite and gave the Hotel a 5+ rating. Thank you for the overall experience, but I would definitely RE Train the counter gentleman. He was not good at all. Left me in the dark and not helpful, by getting on the phone in the middle of my check in and left me standing there with many questions.
- 5/5
Staff very friendly and rooms were very clean. The breakfast was a little simple and not many choices to drink or lactose free food.
- 4/5
Staff was excellent
- 4/5
Staff was excellent
- 4/5
Really enjoyed my stay
- 4/5
Really enjoyed my stay
- 5/5
That said, the hotel had a full breakfast in the morning, in general, this hotel worked great for us! If we ever come back to San Jose, we’d definitely stay here again.
- 5/5
That said, the hotel had a full breakfast in the morning, in general, this hotel worked great for us! If we ever come back to San Jose, we’d definitely stay here again.
- 5/5
A great hotel to stay for family with pool and a great breakfast.
- 5/5
A great hotel to stay for family with pool and a great breakfast.
- 5/5
Great
- 5/5
Great
- 4/5
The room was clean but the pull out sofa bed was not comfy at all. The full sizes bed was hard to sleep on too. Oh, the breakfast wasn’t too. Ad either. I just wished they had bacon. Other than that, it was good.
- 4/5
The room was clean but the pull out sofa bed was not comfy at all. The full sizes bed was hard to sleep on too. Oh, the breakfast wasn’t too. Ad either. I just wished they had bacon. Other than that, it was good.
- 5/5
Ilove it ive been staying at this place since thay first opend its alway's gteat. Thank you.
- 5/5
Ilove it ive been staying at this place since thay first opend its alway's gteat. Thank you.
- 4/5
Pretty nice
- 4/5
Pretty nice
- 5/5
Nice
- 5/5
Nice
- 5/5
Hotel room was quiet and clean. I will definitely stay at this hotel again.
- 5/5
Hotel room was quiet and clean. I will definitely stay at this hotel again.
- 5/5
Great family friendly hotel
- 5/5
Great family friendly hotel
- 5/5
Had a home feel to the unit I stayed in. Will return for additional stay
- 5/5
Had a home feel to the unit I stayed in. Will return for additional stay
- 5/5
Our one night stay was great. We will definitely return again as our child will be attending school at SJSU in the Fall. Our room had all the amenities. We didn't get to use the pool but will do so next time. The breakfast was great and had a variety. All the workers were great! Especially Raul at the front desk. Raul gave us a room w/ the view of the mountains, which was gorgeous. He was so kind and gave us extra water bottles because he could tell we had a long drive and were so tired when we checked in. Everyone we ran into was just so kind and courteous and didn't judge us or make us feel inferior. We only had 3 towels in our room and when we called to ask for more, they brought us extra towels. The only thing we felt the bathroom needed was a vent to air out when you shower. The pullout bed on the sofa could use a newer one w/ better springs. Otherwise we loved our room. Kitchen was great and had all the amenities. We will be visiting SJSU a lot in the next 4-5 years and this Residence Inn will be our go to place to stay.
- 5/5
Our one night stay was great. We will definitely return again as our child will be attending school at SJSU in the Fall. Our room had all the amenities. We didn't get to use the pool but will do so next time. The breakfast was great and had a variety. All the workers were great! Especially Raul at the front desk. Raul gave us a room w/ the view of the mountains, which was gorgeous. He was so kind and gave us extra water bottles because he could tell we had a long drive and were so tired when we checked in. Everyone we ran into was just so kind and courteous and didn't judge us or make us feel inferior. We only had 3 towels in our room and when we called to ask for more, they brought us extra towels. The only thing we felt the bathroom needed was a vent to air out when you shower. The pullout bed on the sofa could use a newer one w/ better springs. Otherwise we loved our room. Kitchen was great and had all the amenities. We will be visiting SJSU a lot in the next 4-5 years and this Residence Inn will be our go to place to stay.
- 4/5
The hotel is clean and offers a huge breakfast buffet. Something for everyone. Staff is very friendly and helpful.
- 4/5
The hotel is clean and offers a huge breakfast buffet. Something for everyone. Staff is very friendly and helpful.
- 5/5
The room is large, with all amenities, clean.
- 5/5
The room is large, with all amenities, clean.
- 5/5
Great stay - the staff is so helpful and friendly!
- 5/5
Great stay - the staff is so helpful and friendly!
- 4/5
Everything was good besides there being a fire and it waking us up at 4am in the morning.
- 4/5
Everything was good besides there being a fire and it waking us up at 4am in the morning.
- 5/5
Great staff and very nice room. Breakfast is good as well.
- 5/5
Great staff and very nice room. Breakfast is good as well.
- 5/5
We have stayed here many times and always found it very comfortable and clean. The staff is helpful and friendly. They have a covered, safe parking garage for $15/day. We will definitely stay here again!
- 5/5
We have stayed here many times and always found it very comfortable and clean. The staff is helpful and friendly. They have a covered, safe parking garage for $15/day. We will definitely stay here again!
- 5/5
Special shoutout to Wally working front desk, he made me feel very welcome during check-in and was able to accommodate all of my needs during my stay. The room was very nice, and the kitchen came fully stocked. I had brought a bunch of miscellaneous cooking utensils but the room had it all. I liked how the couch was a pull-out too. Will be going to Residence Inn hotels moving forward
- 5/5
Special shoutout to Wally working front desk, he made me feel very welcome during check-in and was able to accommodate all of my needs during my stay. The room was very nice, and the kitchen came fully stocked. I had brought a bunch of miscellaneous cooking utensils but the room had it all. I liked how the couch was a pull-out too. Will be going to Residence Inn hotels moving forward
- 5/5
Overall very good. The king room is just a little cramped with not too much space for opening luggage but we really needed and enjoyed the full kitchen so that made up it.
- 5/5
Overall very good. The king room is just a little cramped with not too much space for opening luggage but we really needed and enjoyed the full kitchen so that made up it.
- 5/5
Clean hotel with good breakfast.
- 5/5
Clean hotel with good breakfast.
- 5/5
Excellent stay
- 5/5
Excellent stay
- 5/5
I enjoyed my stay. Everything was great!
- 5/5
I enjoyed my stay. Everything was great!
- 5/5
Quick fast and efficient! Always friendly staff!! Great size room… home away from home!!
- 5/5
Quick fast and efficient! Always friendly staff!! Great size room… home away from home!!
- 5/5
good
- 5/5
good
- 5/5
staff were all nice. everything was very cosy and professionally handled
- 5/5
staff were all nice. everything was very cosy and professionally handled
- 5/5
Overall experience way beyond spectacular! Friendly environment, how polite the staff were and ease of checking in. I would love to always come stay at this location hands down 🤗💕
- 5/5
Overall experience way beyond spectacular! Friendly environment, how polite the staff were and ease of checking in. I would love to always come stay at this location hands down 🤗💕
- 5/5
This stay was for my Fathers funeral the staff was so kind.This is my home away from home. Thank you Austin and Wally!
- 5/5
This stay was for my Fathers funeral the staff was so kind.This is my home away from home. Thank you Austin and Wally!
- 4/5
…
- 4/5
…
- 5/5
Very clean
- 5/5
Very clean
- 5/5
- 5/5
- 5/5
First time visiting San Jose and randomly picked this hotel for 1 night. Its near the airport and close to the SAP center which is where we were going to for a concert. I booked a room that had a small kitchen, king size bed and sofa bed. The sofa bed was NOT comfortable at all so my son had to sleep with us in the king bed. Our room faced the street where most of the traffic passed by and the minorail. We didn't mind it because we couldn't hear any outdoor noises. Everything else was perfect and very clean. I will considered booking this hotel next time i visit the city.
- 5/5
First time visiting San Jose and randomly picked this hotel for 1 night. Its near the airport and close to the SAP center which is where we were going to for a concert. I booked a room that had a small kitchen, king size bed and sofa bed. The sofa bed was NOT comfortable at all so my son had to sleep with us in the king bed. Our room faced the street where most of the traffic passed by and the minorail. We didn't mind it because we couldn't hear any outdoor noises. Everything else was perfect and very clean. I will considered booking this hotel next time i visit the city.
- 4/5
Na
- 4/5
Na
- 4/5
Clean
- 4/5
Clean
- 4/5
Staff is great! Wally gives excellent customer service
- 4/5
Staff is great! Wally gives excellent customer service
- 4/5
Great place
- 4/5
Great place
- 5/5
Clean & spacious room. Nicest complimentary breakfast I've had. Staff was amazingly polite and professional. Thank you Harry!
- 5/5
Clean & spacious room. Nicest complimentary breakfast I've had. Staff was amazingly polite and professional. Thank you Harry!
- 5/5
The staff is great.Its my home away from home
- 5/5
The staff is great.Its my home away from home
- 5/5
I usually don’t like huge hotels but this one is unique in its amenities. Small studio apartment feel. I will definitely it overlook this hotel and it’s partners when booking my next stay.
- 5/5
I usually don’t like huge hotels but this one is unique in its amenities. Small studio apartment feel. I will definitely it overlook this hotel and it’s partners when booking my next stay.
- 5/5
Nice stay
- 5/5
Nice stay
- 5/5
Enjoyed our stay
- 5/5
Enjoyed our stay
- 5/5
My stay is always very relaxing the staff is great and my room is always quiet and clean thank you!
- 5/5
My stay is always very relaxing the staff is great and my room is always quiet and clean thank you!
- 5/5
Extremely clean, chic modern style.
- 5/5
Extremely clean, chic modern style.
- 5/5
Everything was amazing including Wally at the front desk and the staff that provided breakfast!!!
- 5/5
Everything was amazing including Wally at the front desk and the staff that provided breakfast!!!
- 5/5
Everything was awesome including Wally at the front desk!!! 2nd time staying here
- 5/5
Everything was awesome including Wally at the front desk!!! 2nd time staying here
- 5/5
One of the best long term stay… every staff member was courteous and friendly. Breakfast was excellent
- 5/5
One of the best long term stay… every staff member was courteous and friendly. Breakfast was excellent
- 5/5
Nice hotel with great staff. Clean room with comfortable bed. Breakfast buffet was great with lots of choices
- 5/5
Nice hotel with great staff. Clean room with comfortable bed. Breakfast buffet was great with lots of choices
- 5/5
It was nice and clean. They have restaurant to eat so no need to go outside. Easy parking.
- 5/5
It was nice and clean. They have restaurant to eat so no need to go outside. Easy parking.
- 5/5
Great Checkin. Wally was personable and helpful.
- 5/5
Great Checkin. Wally was personable and helpful.
- 5/5
Close to the airport
- 5/5
Close to the airport
- 5/5
This place is a perfect for a quick staycation getaway. We got the suite and it has all the amenities of home. The staff are friendly and the place is clean, and comfortable. Highly recommend
- 5/5
This place is a perfect for a quick staycation getaway. We got the suite and it has all the amenities of home. The staff are friendly and the place is clean, and comfortable. Highly recommend
- 4/5
Just stayed here again, stayed at least a half dozen times since around 2016. I recommend it often. Always great. Very quiet. Best and largest variety breakfast buffet that changes up some of the main items daily. There's something for every diet. Some years we luck out and get it for free, other times we've had to pay (brekkie is cheaper or free if you include breakfast when booking). This last time it was free for everybody Sat and Sun. Great sushi restaurant one or two walkable blocks down street, Genji (two restaurants: one is the steakhouse, the second one is their sushi restaurant--sits on corner at stoplight). Spring Hill Suites is attached to this building and shares the same buffet breakfast (and parking garage; cost $15 is less than most San Jose hotels with a fee; limited unsecured parking available). The rooms at SH usually cost a little more, but you just get a mini fridge versus a whole kitchen with microwave and large fridge/freezer. The Residence Inn side of the hotel is superior (we've stayed at SH a couple times when we did get a cheaper room there those times).
- 4/5
Just stayed here again, stayed at least a half dozen times since around 2016. I recommend it often. Always great. Very quiet. Best and largest variety breakfast buffet that changes up some of the main items daily. There's something for every diet. Some years we luck out and get it for free, other times we've had to pay (brekkie is cheaper or free if you include breakfast when booking). This last time it was free for everybody Sat and Sun. Great sushi restaurant one or two walkable blocks down street, Genji (two restaurants: one is the steakhouse, the second one is their sushi restaurant--sits on corner at stoplight). Spring Hill Suites is attached to this building and shares the same buffet breakfast (and parking garage; cost $15 is less than most San Jose hotels with a fee; limited unsecured parking available). The rooms at SH usually cost a little more, but you just get a mini fridge versus a whole kitchen with microwave and large fridge/freezer. The Residence Inn side of the hotel is superior (we've stayed at SH a couple times when we did get a cheaper room there those times).
- 5/5
Big room big tv kitchen reasonably priced new and clean friendly check in
- 5/5
Big room big tv kitchen reasonably priced new and clean friendly check in
- 5/5
What a great facility. The customer service was by far the best I have ever received at a hotel. The room setup was great and very clean. The breakfast was also great and offered a big variety. No complaints!!!
- 5/5
What a great facility. The customer service was by far the best I have ever received at a hotel. The room setup was great and very clean. The breakfast was also great and offered a big variety. No complaints!!!
- 5/5
The breakfast in the morning was top notch! Also there was a bbq area outside that was perfect place to grill and host my daughters hockey team for a team dinner.
- 5/5
The breakfast in the morning was top notch! Also there was a bbq area outside that was perfect place to grill and host my daughters hockey team for a team dinner.
- 5/5
Great location near airport for one night stay
- 5/5
Great location near airport for one night stay
- 5/5
Great
- 5/5
Great
- 5/5
The Hotel was nice, and the rooms were nicer. I enjoyed my stay. I took advantage of the market they had in the lobby and the complimentary breakfast. Parking was 15$ which sucked but I guess the breakfast pays for it so it was okay. Will definitely be back
- 5/5
The Hotel was nice, and the rooms were nicer. I enjoyed my stay. I took advantage of the market they had in the lobby and the complimentary breakfast. Parking was 15$ which sucked but I guess the breakfast pays for it so it was okay. Will definitely be back
- 5/5
Check in was easy. The clerk was extremely friendly and even offered a welcome gift. The hotel was quiet, clean and comfortable. The staff was kind and welcoming. Bar was great and the complimentary breakfast was a huge plus. Will definitely stay there again when I am in the area.
- 5/5
Check in was easy. The clerk was extremely friendly and even offered a welcome gift. The hotel was quiet, clean and comfortable. The staff was kind and welcoming. Bar was great and the complimentary breakfast was a huge plus. Will definitely stay there again when I am in the area.
- 5/5
The hotel was clean and the staff were friendly
- 5/5
The hotel was clean and the staff were friendly
- 5/5
n/a
- 5/5
n/a
- 5/5
The staff is great and friendly. A great place to get a nice, quiet night's rest.
- 5/5
The staff is great and friendly. A great place to get a nice, quiet night's rest.
- 5/5
Love this place. Easy to park, rooms are great, and people are very helpful. This is the best hotel complimentary breakfast. Location is perfect if spending time at SCU campus also.
- 5/5
Love this place. Easy to park, rooms are great, and people are very helpful. This is the best hotel complimentary breakfast. Location is perfect if spending time at SCU campus also.
- 5/5
Everything was great! The room was a nice size and loved the layout. Everything was clean and stocked.
- 5/5
Everything was great! The room was a nice size and loved the layout. Everything was clean and stocked.
- 5/5
Great access to airport and freeway.
- 5/5
Great access to airport and freeway.
- 5/5
The hotel was amazing. One of the best hotel experiences I’ve ever had. Staff was cheerful, helpful, and super polite. The room was stocked with everything we could need and so clean. The breakfast was delicious. I wouldn’t change a thing about my stay.
- 5/5
The hotel was amazing. One of the best hotel experiences I’ve ever had. Staff was cheerful, helpful, and super polite. The room was stocked with everything we could need and so clean. The breakfast was delicious. I wouldn’t change a thing about my stay.
- 5/5
Clean room, super close to airport
- 5/5
Clean room, super close to airport
- 5/5
Loved it
- 5/5
Loved it
- 5/5
The staff was great. Wally always greets with a polite smile. The breakfast crew was great. The room was nice and quiet to be able to rest peacefully.
- 5/5
The staff was great. Wally always greets with a polite smile. The breakfast crew was great. The room was nice and quiet to be able to rest peacefully.
- 3/5
For me, that is unvelievable. Shutle to the airport was not available at the time I needed.
- 3/5
For me, that is unvelievable. Shutle to the airport was not available at the time I needed.
- 5/5
Staff was friendly and provided extra towels as needed
- 5/5
Staff was friendly and provided extra towels as needed
- 4/5
Close to restaurants, shopping, freeway. Nice, clean room with fully stocked kitchenette. Staff super friendly and helpful. Received a small goody bag with water and cookies at check in. Very thoughtful. Would stay again.
- 4/5
Close to restaurants, shopping, freeway. Nice, clean room with fully stocked kitchenette. Staff super friendly and helpful. Received a small goody bag with water and cookies at check in. Very thoughtful. Would stay again.
- 3/5
The hotel and staff were great our main issue was the uncomfortable beds. My husband described it perfectly, it felt like we were sleeping on stiff display bed from a department store. The sofa bed was in really rough shape, springs were falling off. The mattress itself couldn’t have been more an a few inches. My poor daughter hardly got any good rest. The layout of the room also made it difficult to move around when the sofa bed was open.
- 3/5
The hotel and staff were great our main issue was the uncomfortable beds. My husband described it perfectly, it felt like we were sleeping on stiff display bed from a department store. The sofa bed was in really rough shape, springs were falling off. The mattress itself couldn’t have been more an a few inches. My poor daughter hardly got any good rest. The layout of the room also made it difficult to move around when the sofa bed was open.
- 5/5
- 5/5
- 5/5
good service
- 5/5
good service
- 5/5
Nicely maintained property
- 5/5
Nicely maintained property
- 4/5
We've stayed at this hotel several times, and find it to be very convenient for our visits to San Jose. The room is comfortable, and has a very good shower. The one item needed for improvement is the bathroom lighting. It's way to dim!
- 4/5
We've stayed at this hotel several times, and find it to be very convenient for our visits to San Jose. The room is comfortable, and has a very good shower. The one item needed for improvement is the bathroom lighting. It's way to dim!
- 4/5
Very nice suite, super quiet. Friendly staff, loved that it was dog friendly. Didn’t like the extra parking fee per day and the restaurant is lacking.
- 4/5
Very nice suite, super quiet. Friendly staff, loved that it was dog friendly. Didn’t like the extra parking fee per day and the restaurant is lacking.
- 5/5
We have stayed here many times and always found it very comfortable and clean. The staff is helpful and friendly. We will definitely stay here again!
- 5/5
We have stayed here many times and always found it very comfortable and clean. The staff is helpful and friendly. We will definitely stay here again!
- 5/5
The accommodation was spacious, clean, and everything worked in our room. A good value and I highly recommend it.
- 5/5
The accommodation was spacious, clean, and everything worked in our room. A good value and I highly recommend it.
- 4/5
Housekeeping didn't clean the room for the entire stay.
- 4/5
Housekeeping didn't clean the room for the entire stay.
- 5/5
It was an incredible days, i wish a had more vacay time to stay more days. Great syaff and helpful, the lady at the reception always helping with all my needs and questions
- 5/5
Great price, very clean and good size room
- 5/5
My home away from home staff is amazing.Coming back in September,see you guys then!
- 5/5
We were very comfortable
- 5/5
This is our go-to place when we travel up to San Jose to see out dentist every 6 months. Very close to the airport.
- 5/5
Close to the airport but not uproarious. Spacious.
- 5/5
Return guest. Overall great property right near the freeway with great amenities! Kid friendly. Would like to see some sort of cafe or coffee shop open on the weekends inside the property. Shared expansive lobby with Springhill is not an issue and it is a very good area to meet travel companions. Parking was $15.
- 4/5
Nice hotel, friendly staff. Convenient to office.
- 4/5
The complimentary breakfast was great! The front desk staff were all responsive and courteous. The light bulb in the bathroom was flickering and they replaced it right away and the bathroom faucet was leaking around the base and they repaired it the same day. The only complaint I have is that the faucet was dirty when we arrived and, even the repairman didn't wipe the faucet clean of his dirty hand prints.
- 5/5
I was in San Jose for Fanime (a big ComicCon). The Residence Inn is right on the light rail line so it was easy to hop on the train and be at the Con in about 10 minutes. Beautiful hotel - the room was very spacious, comfortable, and clean. Breakfast was also great. I would stay there again.
- 5/5
Beautiful, clean hotel with spacious, nice rooms. A 10 hotel. Don’t hesitate book it.
- 3/5
Is was ok been in better had problems with the coffee pot in the room. Sofa bed very uncomfortable pillows too soft
- 5/5
Room has a great layout. Clean and modern.
- 5/5
Free breakfast including continental breakfast
- 5/5
Nice hotel close to the airport. The airport shuttle is very convenient as well.