Caravelle Inn Extended Stay
About Caravelle Inn Extended Stay
Caravelle Inn Extended Stay offers top-notch services and amenities, ensuring guests experience utmost comfort.Maintain seamless communication using the complimentary Wi-Fi at motel.For visitors traveling by automobile, complimentary parking is available.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.Kindly note that smoking is prohibited in the motel to ensure fresher air for all visitors. At Caravelle Inn Extended Stay, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at motel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the motel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. In the motel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At the motel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.
Amenities
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel receives largely negative reviews, with guests frequently citing cleanliness, maintenance, and safety as major issues. Many guests also express dissatisfaction with the staff's attitude and the lack of basic amenities.
- Close proximity to San Jose airport and public transportation
- Affordable pricing
- Poor cleanliness and maintenance
- Unsafe environment and suspicious activities
- 0.5/5
Did not Smelly dirty roaches noisy
- 0.5/5
Something I felt somebody would kill me. Maybe some of the junkies around the corner
- 0.5/5
Na Roaches , Dirty, no running water in shower , drugs , prostitution
- 0.5/5
Bad
- 5/5
Exceptional
- 4/5
Good price
- 2.5/5
Passable
- 3/5
I liked how the jealous manager came into my room closed the door and showed me her phone with video of 2 women who were in my room. The manager so so jealous she acted like I cheated on her lmao Being recorded and harassed by the female manager
- 3.5/5
The located was absolutely great. It was also very affordable. The place was pretty rundown. The wallpaper was peeling in the bathroom, all the rooms had older AC units. The place needed to be updated. It looked taken care of just needed some upgrades. Also there was no mini fridge so you couldn't keep any drinks cold. I don't understand how it qualifies as an extended stay since there's no mini fridge but hey what do I know.
- 0.5/5
Bad
- 1/5
Neighborhood is not very safe. If I were a woman I would feel very uncomfortable walking around there at night.
- 4/5
Perfect We recommend
- 1/5
My advice to anybody considering staying there, even for one night for the convenience of the airport proximity, would be to reconsider; pay a little more and stay somewhere else.
- 0.5/5
I booked the hotel through the website, but there were no rooms available, and they didn't refund me. I've taken a financial loss without having used the services.
- 1/5
Horrible inn. Internet never connected, no tv service, no fridge, sink was dirty with hair
- 4/5
There was no microwave or refrigerator available and everything had to be left at the registration to be placed in some location there. I didn't like the fact that my food was not with my person and unable to access after hours.
- 4/5
Very comfortable bed, pretty good water pressure, overall. Room was nice and comfy. There was no microwave or refrigerator available and everything had to be left at the registration to be placed in some location there. I didn't like the fact that my food was not with my person and unable to access after hours.
- 3.5/5
Comfortable bed Quiet Hot water Cable channels kept going out. Cracks in bathroom floor Holes in bathroom wall No toiletress
- 3.5/5
Quiet Hot water Cable channels kept going out. Cracks in bathroom floor Holes in bathroom wall No toiletress
- 5/5
Exceptional
- 2.5/5
Passable
- 4/5
I was a great location Next the blue line amazing
- 4/5
I was a great location Next the blue line amazing
- 4.5/5
Superb
- 5/5
Good
- 5/5
I don’t like that my stay was about a month ago and I haven’t yet received my deposit back into my account… Im sure it’s jus the credit card carrier
- 5/5
Always delightful and dependable!!! Very nice staff!!! I don’t like that my stay was about a month ago and I haven’t yet received my deposit back into my account… Im sure it’s jus the credit card carrier
- 1.5/5
Location and price The shower doesn't fully close, the ceiling lights don't work. There's an extention cord running to the bathroom to a desk lamp, which is probably a fire hazzard. The room is overall not maintained.
- 3/5
Pleasant
- 1/5
Reserved 2 rooms in advance. Upon arrival was told they did not have two rooms available per my reservation. Coming from across the country and internationally this is the worst experience. No toilet paper and even roaches.
- 2/5
No towels available, no soap, roaches.
- 0.5/5
Bad
- 0.5/5
Horrible experience, one of the worst hotels I have ever stayed at. And on top of that they request a deposit when checking in
- 2/5
Poor customer service
- 1/5
Honestly don’t book here. Area was super sketch. Door gap was so wide anyone could stick their finger in. Lot of homeless around. Go the extra mile and get yourself a better place.
- 1/5
Are only allowed one towel per person ( no hand or face towels) and 1 small soap for the group. No microwave. Just a blanket on the bed I slept in my clothes and a jacket cause the heater didn’t work. Horrible experience!
- 1/5
The room was awful. It smelled terrible, the wallpaper was coming off in the bathrooms, the wall outlets were half removed, the TV remote didn't work. Who knows what lived in the carpets and towels. I shudder to think. The room had been broken into before. The screen was still half pried open, and the window lock was one of those cheap aluminum and thumb screw things. It was advertised as having a microwave and fridge, but they were in the office...which doesn't open until 7AM, so I had to leave my breakfast there when I left. The router had been stolen, so there was no wifi. No big, I wouldn't have used it anyway. Just another thing that was wrong. This is one of those monthly places, so you get what you get. as in, the room next door had people in it partying until late. containers with the lids cut off to collect the AC condensation on all the units was a nice touch. lol Oh, and the kitty litter My boss is going to hear it from me for booking a room here. Next time I'll choose. Unless you need a place to party on the cheap, I'd steer clear.
- 1/5
The room was awful. It smelled terrible, the wallpaper was coming off in the bathrooms, the wall outlets were half removed, the TV remote didn't work. Who knows what lived in the carpets and towels. I shudder to think. The room had been broken into before. The screen was still half pried open, and the window lock was one of those cheap aluminum and thumb screw things. It was advertised as having a microwave and fridge, but they were in the office...which doesn't open until 7AM, so I had to leave my breakfast there when I left. The router had been stolen, so there was no wifi. No big, I wouldn't have used it anyway. Just another thing that was wrong. This is one of those monthly places, so you get what you get. as in, the room next door had people in it partying until late. containers with the lids cut off to collect the AC condensation on all the units was a nice touch. lol Oh, and the kitty litter My boss is going to hear it from me for booking a room here. Next time I'll choose. Unless you need a place to party on the cheap, I'd steer clear.
- 4/5
The stay was good, dont have anything bad to say. Besides 1 thing & that was the sink. The sink would get clogged. Besides that. The stay was good
- 4/5
The stay was good, dont have anything bad to say. Besides 1 thing & that was the sink. The sink would get clogged. Besides that. The stay was good
- 2/5
Clean No microwave or fridge as advertized No hair dryer No wash cloths No shampoo, conditioner or lotion. No breakfast. Amenities were 2 towels, that's it.
- 5/5
Good
- 5/5
Good
- 4/5
Everything was good but the Heater. The ac worked but the heater would only shoot out cold air. Even when I had it on the hottest setting. The water pressure for the sink could use improvement. But besides that. The stay was good & affordable
- 4/5
Everything was good but the Heater. The ac worked but the heater would only shoot out cold air. Even when I had it on the hottest setting. The water pressure for the sink could use improvement. But besides that. The stay was good & affordable
- 4/5
Bed was comfortable Facilities are older--could use an upgrade. Would have liked a continental breakfast.
- 1/5
Dirty room nasty
- 1/5
Dirty room nasty
- 4/5
No fridge no microwave no coffee maker no cups or glasses no washcloth. this hotel is OK if you’re just looking for a place with a bed and a bathroom for one night.
- 2/5
Bathroom had no electricity (lighting) Heat blew out cold air all night. Rugs were filthy.
- 2/5
Bathroom had no electricity (lighting) Heat blew out cold air all night. Rugs were filthy.
- 3/5
Not bad. Not perfect. Older motel. Front desk was helpful and nice.
- 3/5
Not bad. Not perfect. Older motel. Front desk was helpful and nice.
- 1/5
Demasiado vintage la habitación
- 1/5
Demasiado vintage la habitación
- 5/5
Room was ok
- 5/5
Room was ok
- 3/5
Not as description, there’s neither refrigerator, nor microwave.
- 3/5
Not as description, there’s neither refrigerator, nor microwave.
- 1/5
The room was outdated no refrigerator no microwave and being a diabetic. I had to go to the grocery store next-door and get some ice for my medicine so I would not die why I stayed there.
- 1/5
The room was outdated no refrigerator no microwave and being a diabetic. I had to go to the grocery store next-door and get some ice for my medicine so I would not die why I stayed there.
- 5/5
.
- 5/5
.
- 4/5
This Lobbie closes at 11pm sharp. Iknew i was going to be arriving past that time. I called and kept the staff updated on my situation. I was fortunate to be able to check in shortly after 11 due to constant communication. This may not hppen with everyone.
- 4/5
This Lobbie closes at 11pm sharp. Iknew i was going to be arriving past that time. I called and kept the staff updated on my situation. I was fortunate to be able to check in shortly after 11 due to constant communication. This may not hppen with everyone.
- 4/5
Heat controls broken
- 2/5
Nothing really couldn’t cancel my stay once I was there .. Call before booking there’s a lot of false advertising for rooms didn’t come or look like the pictures on site … still charged for things the room did not have or offered
- 4/5
Everything was good, but the bathroom sink. Besides that, the stay was good
- 4/5
Everything was good, but the bathroom sink. Besides that, the stay was good
- 4/5
Ok
- 1/5
Cockroach when I came in and rude staff
- 1/5
Cockroach when I came in and rude staff
- 0.5/5
I was so uncomfortable not feeling safe. I left at midnight You need security. Cars in and out like it was an convenience store Loud slamming of doors. People talking loud outside.
- 5/5
They need to have shampoo and conditioner I thought
- 4/5
I liked the lady at the counter. She’s very nice and helpful.
- 3/5
Not the best rooms, they are renovating, so the other rooms should be better. They should close until all renovating is done. Stained mattress, old toilet seat, worn down motel
- 3/5
Not the best rooms, they are renovating, so the other rooms should be better. They should close until all renovating is done. Stained mattress, old toilet seat, worn down motel
- 4.5/5
There was no microwave or refrigerator but was nice
- 3.5/5
No soap
- 5/5
did'nt have time to eat breakfast as we have to leave early in the morning. but admire room cleanliness and verh accomodating front desk lady. none
- 0.5/5
I checked out that same night because felt unsafe. Someone in adjoining room knocked on the adjoining room door,. Why would they do that? After that I didn't feel safe. I left. I am requesting a full refund because my safety was jeopardized. Nothing was done to rectify it either.
- 0.5/5
Nothing Roaches , staff, and room was dirty. There was a used syringe left behind in the armoire drawer.
- 3.5/5
Everything could always be better that cost more money
- 5/5
Un lugar tranquilo
- 5/5
Un lugar tranquilo
- 3/5
Staff was very nice
- 3/5
Staff was very nice
- 5/5
Not bad other then light not function in the bathroom
- 5/5
Not bad other then light not function in the bathroom
- 2/5
They gave me a gift, i was mauled by bedbugs and one bar of soap.never again.
- 2/5
They gave me a gift, i was mauled by bedbugs and one bar of soap.never again.
- 2/5
No check-in after 11pm should be noted better. Either hot or cold water shower, no combination of both. No shampoo provided, only bar soap. Tile floor sinking in bathroom from water damage. Old, musty smells while the Air/heater was broken. Low price shouldn’t excuse lack of basic maintenance.
- 2/5
No check-in after 11pm should be noted better. Either hot or cold water shower, no combination of both. No shampoo provided, only bar soap. Tile floor sinking in bathroom from water damage. Old, musty smells while the Air/heater was broken. Low price shouldn’t excuse lack of basic maintenance.
- 1/5
There were bugs in the bathroom, no shampoo or body wash, and the room key didn’t work properly. The neighborhood felt unsafe, and I would never stay there again.
- 1/5
There were bugs in the bathroom, no shampoo or body wash, and the room key didn’t work properly. The neighborhood felt unsafe, and I would never stay there again.
- 3/5
Older hotel and decor but priced accordingly
- 3/5
Older hotel and decor but priced accordingly
- 2/5
Light dim, no refrigerator or no microwave. Sometimes roomkeeper come clean 3 days later.
- 2/5
Light dim, no refrigerator or no microwave. Sometimes roomkeeper come clean 3 days later.
- 3/5
In overall clean room and area, except the noise around.
- 3/5
In overall clean room and area, except the noise around.
- 2/5
It was very loud and a lot of yelling
- 2/5
It was very loud and a lot of yelling
- 3/5
Room - ok; staff- great; surrounding area - abysmal
- 3/5
Room - ok; staff- great; surrounding area - abysmal
- 1/5
no hot water tv is wonky. fridge kept defrosting and dripping. noisy ac and bathroom fan. roach in tub
- 1/5
no hot water tv is wonky. fridge kept defrosting and dripping. noisy ac and bathroom fan. roach in tub
- 1/5
My experience at this hotel was bad. The people werent bad but the whole experience was overall bad. I could not breathe in the room, there was a smell. A bad one. I threw a moving blanket and a tarp over the bed. Still got bit by bedbugs. And other residents around me were trying to solicit things. I got out of there as soon as possible. It cost more money after i bought the lysol, moving blankets, new clothes and tarps to put on bed. Just eat the extra cost and pick any other hotel around the area, because it is a cool area
- 1/5
My experience at this hotel was bad. The people werent bad but the whole experience was overall bad. I could not breathe in the room, there was a smell. A bad one. I threw a moving blanket and a tarp over the bed. Still got bit by bedbugs. And other residents around me were trying to solicit things. I got out of there as soon as possible. It cost more money after i bought the lysol, moving blankets, new clothes and tarps to put on bed. Just eat the extra cost and pick any other hotel around the area, because it is a cool area
- 2/5
The air conditioner did not work in my room for the entire stay, which made sleeping very uncomfortable. The water never got hot for my shower. I was not able to shower the first night because there was no hygiene products provided. The last night there I saw a cockroach which made me check all of my belongings before I packed everything up to load into my car.
- 2/5
The air conditioner did not work in my room for the entire stay, which made sleeping very uncomfortable. The water never got hot for my shower. I was not able to shower the first night because there was no hygiene products provided. The last night there I saw a cockroach which made me check all of my belongings before I packed everything up to load into my car.
- 5/5
Todo estuvo muy bien todo tranquilo pero lo único que pongan más atención porque el cuarto gue me dieron gue fue el #111 no tenía jabón ni papel de baño no tenía de lo gue usa en el baño eso es lo único un poco más de atención gracias
- 5/5
Todo estuvo muy bien todo tranquilo pero lo único que pongan más atención porque el cuarto gue me dieron gue fue el #111 no tenía jabón ni papel de baño no tenía de lo gue usa en el baño eso es lo único un poco más de atención gracias
- 5/5
The staff are very nice and helpful
- 5/5
The staff are very nice and helpful
- 1/5
The sad thing is, the room was spacious and it COULD be nice if someone did the bare minimum.
- 1/5
The sad thing is, the room was spacious and it COULD be nice if someone did the bare minimum.
- 4/5
I didnt like that check in is at 3pm i arraived 2hrs early and was told to wait till 3pm
- 4/5
I didnt like that check in is at 3pm i arraived 2hrs early and was told to wait till 3pm
- 5/5
Great place
- 5/5
Great place
- 1/5
I got there at two and they sent me away until three. No ice machine! Old and not nice. They need to remove the old carpet
- 1/5
I got there at two and they sent me away until three. No ice machine! Old and not nice. They need to remove the old carpet
- 1/5
Nasty carpet floor and very unsafe
- 1/5
Nasty carpet floor and very unsafe
- 2/5
The price is good especially if you just need a room for a night but the place is super outdated the room seriously looked like it was from a horror movie super old carpet old wallpaper even the furniture it seriously looked in welcoming
- 2/5
The price is good especially if you just need a room for a night but the place is super outdated the room seriously looked like it was from a horror movie super old carpet old wallpaper even the furniture it seriously looked in welcoming
- 1/5
Front desk little Asian guy is EXTREMELY RUDE AND DISRESPECTFUL. After checking in I felt like just checking out again. Felt super unwanted there. They were taking pictures of me when I was talking to someone in the parking lot. They didnt let me extend my stay and stood at my door asi was trying to leave by checkout time
- 1/5
Front desk little Asian guy is EXTREMELY RUDE AND DISRESPECTFUL. After checking in I felt like just checking out again. Felt super unwanted there. They were taking pictures of me when I was talking to someone in the parking lot. They didnt let me extend my stay and stood at my door asi was trying to leave by checkout time
- 1/5
It was disappointing the room had cacaroches bugs it smelled terrible
- 1/5
It was disappointing the room had cacaroches bugs it smelled terrible
- 1/5
The staff was polite and friendly, but they did not provide any assistance. We had no soap in our room. We were missing several light bulbs and were short on towels. When I asked for soap, the manager seemed surprised but then said that they didn't have any; he checked without even looking. I requested an early check-in a few days in advance and in person, but was declined. That was not a big issue. I understand staffing issues and scheduling, but soap and towels!?! That air conditioning unit took a long time to cool the room. There's more but I think that paints the picture. I'm grateful that we only stayed one night.
- 1/5
The staff was polite and friendly, but they did not provide any assistance. We had no soap in our room. We were missing several light bulbs and were short on towels. When I asked for soap, the manager seemed surprised but then said that they didn't have any; he checked without even looking. I requested an early check-in a few days in advance and in person, but was declined. That was not a big issue. I understand staffing issues and scheduling, but soap and towels!?! That air conditioning unit took a long time to cool the room. There's more but I think that paints the picture. I'm grateful that we only stayed one night.
- 3/5
The management was nice
- 3/5
The management was nice
- 1/5
I didn’t like the room
- 1/5
I didn’t like the room
- 5/5
Goo
- 5/5
Goo
- 4/5
Okay so I had a comfy bed good water pressure in the shower. AC was so so. Internet was crap.
- 4/5
Okay so I had a comfy bed good water pressure in the shower. AC was so so. Internet was crap.
- 2/5
The room was cheap. The smells were free.
- 2/5
The room was cheap. The smells were free.
- 2/5
Website and marketing states. Youll have a refrigerator and microwave in room. It states and shows theirs a pool. Negative to all things. Very disappointed . These are why i booked this hotel in this not so great neighborhood.
- 2/5
Website and marketing states. Youll have a refrigerator and microwave in room. It states and shows theirs a pool. Negative to all things. Very disappointed . These are why i booked this hotel in this not so great neighborhood.
- 2/5
I stayed here only because it was closer to work, but realized I’ll never stay here again. I don’t need to be yelled at and treated that way. I’d rather stay somewhere farther away knowing I’m treated better and not yelled at.
- 2/5
I stayed here only because it was closer to work, but realized I’ll never stay here again. I don’t need to be yelled at and treated that way. I’d rather stay somewhere farther away knowing I’m treated better and not yelled at.
- 1/5
Terrible
- 1/5
Terrible
- 4/5
It was a pleasant experience
- 4/5
It was a pleasant experience
- 1/5
Avoid this place at any cost . No electrical outlets working . Sheets had cigarette wholes place is just not safe to stay in .
- 1/5
Avoid this place at any cost . No electrical outlets working . Sheets had cigarette wholes place is just not safe to stay in .
- 2/5
Gnats infested in my shower coming up from the drain. Paper thing walls and poor water pressure
- 2/5
Gnats infested in my shower coming up from the drain. Paper thing walls and poor water pressure
- 1/5
There is no microwave, no kettle.
- 1/5
There is no microwave, no kettle.
- 1/5
No hot water, furniture is pretty worn, the only thing in my bathroom was soap, 2 towels, and toilet paper. And it has 3 lamps for light that weren't very good. Absolutely not worth around $110 a night. $60 at best
- 1/5
No hot water, furniture is pretty worn, the only thing in my bathroom was soap, 2 towels, and toilet paper. And it has 3 lamps for light that weren't very good. Absolutely not worth around $110 a night. $60 at best
- 1/5
This place barely has basic amenities like soap, towels, shampoo. Showers were dirty and the floor smelled like piss. Front desk male employee was rude and unprofessional
- 1/5
This place barely has basic amenities like soap, towels, shampoo. Showers were dirty and the floor smelled like piss. Front desk male employee was rude and unprofessional
- 5/5
Goat
- 5/5
Goat
- 4/5
N/a
- 4/5
N/a
- 2/5
There is no hot water, the shower doesn't work, and wifi signal is very weak. But otherwise the room is OK, given the price. What struck me is the rudeness of the person at the front desk. When I told him at the checkout that the shower did not work, he literally started to yell at me that I should have told him earlier. When I said that I could not have told him earlier because I only discovered it last evening and that I wanted him to know this so that they could fix it for the next guest, he said it was none of my business.
- 2/5
There is no hot water, the shower doesn't work, and wifi signal is very weak. But otherwise the room is OK, given the price. What struck me is the rudeness of the person at the front desk. When I told him at the checkout that the shower did not work, he literally started to yell at me that I should have told him earlier. When I said that I could not have told him earlier because I only discovered it last evening and that I wanted him to know this so that they could fix it for the next guest, he said it was none of my business.
- 2/5
The room smelled bad, no toiletries except for a bar soap, no microwave and refrigerator like advertised, asked for additional towels the guy had to look at the reservation to verify how many guest were staying but still did not get any towels, other guests were arguing with the guy while I was checking in and after they left he said some racial comments about the guest that made me uncomfortable about how he may express about me with others. In general a very negative experience at this establishment, never again will I come back here.
- 2/5
The room smelled bad, no toiletries except for a bar soap, no microwave and refrigerator like advertised, asked for additional towels the guy had to look at the reservation to verify how many guest were staying but still did not get any towels, other guests were arguing with the guy while I was checking in and after they left he said some racial comments about the guest that made me uncomfortable about how he may express about me with others. In general a very negative experience at this establishment, never again will I come back here.
- 1/5
While the staff was good, property seemed like a slapstick comedy movie. No shampoo, conditioner, old toilets, ironboard couldn’t stand on it’s on. No iron in the room (to be asked). No blockers in bath tub and sink. TV wasn’t working. And when you wanna contact the reception there was no phone in the room. Had so much fun laughing along on each surprise.
- 1/5
While the staff was good, property seemed like a slapstick comedy movie. No shampoo, conditioner, old toilets, ironboard couldn’t stand on it’s on. No iron in the room (to be asked). No blockers in bath tub and sink. TV wasn’t working. And when you wanna contact the reception there was no phone in the room. Had so much fun laughing along on each surprise.
- 1/5
The place was dirty used condoms in the room no microwave or fridge cockroaches on bedding and service was really terrible
- 1/5
The place was dirty used condoms in the room no microwave or fridge cockroaches on bedding and service was really terrible
- 3/5
Noise proofing of room was non existent so every noise from streets and neighbours felt like they were in room with me. I wasn't expecting the Ritz but just basics would be nice. Had to ask for some disposable cup. For the price it was fine, but it did feel like one of those places in those police dramas, that inevitably are the scene of crime or where you would hide out. :)
- 3/5
Noise proofing of room was non existent so every noise from streets and neighbours felt like they were in room with me. I wasn't expecting the Ritz but just basics would be nice. Had to ask for some disposable cup. For the price it was fine, but it did feel like one of those places in those police dramas, that inevitably are the scene of crime or where you would hide out. :)
- 1/5
Very bad
- 1/5
Very bad
- 3/5
This property is very dated. It offers no amenities, soap. The tv and llight work from a wall switch. Theres no phone. The front desk is closed from 11pm until next day. I had to leave key in seminopened drop tray. It should be a by hour room rental. It served its purpose.
- 3/5
This property is very dated. It offers no amenities, soap. The tv and llight work from a wall switch. Theres no phone. The front desk is closed from 11pm until next day. I had to leave key in seminopened drop tray. It should be a by hour room rental. It served its purpose.
- 1/5
This place was terrible. It was dirty in an unsafe area. Looked like place for drug users.
- 1/5
This place was terrible. It was dirty in an unsafe area. Looked like place for drug users.
- 3/5
We got what we paid for!
- 3/5
We got what we paid for!
- 5/5
I liked the fact that it was optional to drive in late and still make it to the hotel on my trip after I checked in the day before, even after late hours.
- 5/5
I liked the fact that it was optional to drive in late and still make it to the hotel on my trip after I checked in the day before, even after late hours.
- 1/5
I did not like the look of the room when I checked in. I also did not like the customer service. I checked in, saw the room, and decided it would be better for me to stay somewhere else. All of that took barely five minutes. The person at the front desk refused to give me a refund for the night when I only stayed five minutes. I also am wary of the liability waiver I had to sign- they mentioned that I wouldn't hold them liable for possible BEDBUGS. Further, I was not fully assured of the safety of my private information. They made copies of my credit card and drivers license, and were dismissive when I wanted affirmations that the information would be destroyed. All in all, I was not pleased with my "stay" there, and am especially upset that they refused my refund for a nights stay when I was only there for 5 minutes.
- 1/5
I did not like the look of the room when I checked in. I also did not like the customer service. I checked in, saw the room, and decided it would be better for me to stay somewhere else. All of that took barely five minutes. The person at the front desk refused to give me a refund for the night when I only stayed five minutes. I also am wary of the liability waiver I had to sign- they mentioned that I wouldn't hold them liable for possible BEDBUGS. Further, I was not fully assured of the safety of my private information. They made copies of my credit card and drivers license, and were dismissive when I wanted affirmations that the information would be destroyed. All in all, I was not pleased with my "stay" there, and am especially upset that they refused my refund for a nights stay when I was only there for 5 minutes.
- 1/5
First there was only two shower towels and no hand towels, both of them had visible stains. When I asked for more towels they said they didn’t have any. The listing also said there was a refrigerator but there wasn’t one in the room and when I asked about it they just said nobody was there who can help with that. I had a reservation for 4 days and on the 2nd night I found bed bugs in my bed as well which I took pictures of. When telling the shorter Asian man at the counter about the bed bugs he seemed completely unfazed and just said sorry we are not liable and it makes me think they know about the bed bugs and are not doing anything about it. The younger girl at the counter also would be sitting in the lobby during the posted open hours with the door locked. She would talk to me through the glass and seemed to get frustrated when I said I can’t hear her over the traffic which is just rude. The hotel itself was very dirty and even my front door lock didn’t work properly. The dead bolt keyhole from the outside was chewed up so the key could not be entered so I could not lock my door safely when leaving my hotel room. Ontop of that the door itself was so crooked the door barely shut and with just the doorknob lock keeping it shut I’m very confident anybody can easily kick my door in and steal my belongings. My stay at this hotel was horrible and I wouldn’t recommend it to anybody. I checked out and went to the Holiday in next door and had an extremely better experience there.
- 1/5
First there was only two shower towels and no hand towels, both of them had visible stains. When I asked for more towels they said they didn’t have any. The listing also said there was a refrigerator but there wasn’t one in the room and when I asked about it they just said nobody was there who can help with that. I had a reservation for 4 days and on the 2nd night I found bed bugs in my bed as well which I took pictures of. When telling the shorter Asian man at the counter about the bed bugs he seemed completely unfazed and just said sorry we are not liable and it makes me think they know about the bed bugs and are not doing anything about it. The younger girl at the counter also would be sitting in the lobby during the posted open hours with the door locked. She would talk to me through the glass and seemed to get frustrated when I said I can’t hear her over the traffic which is just rude. The hotel itself was very dirty and even my front door lock didn’t work properly. The dead bolt keyhole from the outside was chewed up so the key could not be entered so I could not lock my door safely when leaving my hotel room. Ontop of that the door itself was so crooked the door barely shut and with just the doorknob lock keeping it shut I’m very confident anybody can easily kick my door in and steal my belongings. My stay at this hotel was horrible and I wouldn’t recommend it to anybody. I checked out and went to the Holiday in next door and had an extremely better experience there.
- 1/5
Ac was not working
- 1/5
Ac was not working
- 1/5
First of all says free breakfast but there’s no breakfast it also says free Wi-Fi but the Wi-Fi is rarely working. So When I got in the room it seemed fine but then we looked at the clean house in there and they had food stains. I understand it’s hard to fully clean white towels but they looked dirty. I went to the front desk to ask for clean towels and they told me that they didn’t have any at the front desk or that they couldn’t get any that I needed to find a housekeeper and ask them for one. I asked the housekeeper and she mentioned that it’s every other day that they can give us clean towels therefore she was not gonna give us clean ones. Clean towels is a basic necessity at a hotel I couldn’t shower for two days. The front desk person just kept mentioning that it’s a very cheap hotel one of the cheapest in the city therefore that was her excuse for the towels being dirty. If you stay here bring your own towels and bedsheets since one of the bedsheets also had a boot print on it.
- 1/5
First of all says free breakfast but there’s no breakfast it also says free Wi-Fi but the Wi-Fi is rarely working. So When I got in the room it seemed fine but then we looked at the clean house in there and they had food stains. I understand it’s hard to fully clean white towels but they looked dirty. I went to the front desk to ask for clean towels and they told me that they didn’t have any at the front desk or that they couldn’t get any that I needed to find a housekeeper and ask them for one. I asked the housekeeper and she mentioned that it’s every other day that they can give us clean towels therefore she was not gonna give us clean ones. Clean towels is a basic necessity at a hotel I couldn’t shower for two days. The front desk person just kept mentioning that it’s a very cheap hotel one of the cheapest in the city therefore that was her excuse for the towels being dirty. If you stay here bring your own towels and bedsheets since one of the bedsheets also had a boot print on it.
- 4/5
good location, nice price, good for the money
- 4/5
good location, nice price, good for the money
- 1/5
No Internet
- 1/5
No Internet
- 2/5
No opinion on this property. Time wasting
- 2/5
No opinion on this property. Time wasting
- 5/5
Good place
- 5/5
Good place
- 2/5
This place looked better in photos, than in person. My room had no hot water, the lamp on the desk was not working, and the floor lamp did not have a light bulb. I had to use one from the bathroom that was not connected. The mattress feels hard and the doors use a key to open, instead of a card. I was unable to turn on the television and there was no microwave oven or refrigerator. Be willing to pay more for quality elsewhere because spending one night in a place like this is not worth it!
- 2/5
This place looked better in photos, than in person. My room had no hot water, the lamp on the desk was not working, and the floor lamp did not have a light bulb. I had to use one from the bathroom that was not connected. The mattress feels hard and the doors use a key to open, instead of a card. I was unable to turn on the television and there was no microwave oven or refrigerator. Be willing to pay more for quality elsewhere because spending one night in a place like this is not worth it!
- 4/5
For the price they charged was okay for my stay.
- 4/5
For the price they charged was okay for my stay.
- 1/5
I witnessed a drug deal, was followed by the dealer as I tried ducking into my room, the 2 and 3 am booming music from the parking lot, not hot water in the sink or shower for all 4 days, but the bed sheets, pillows, and towels were clean.
- 1/5
I witnessed a drug deal, was followed by the dealer as I tried ducking into my room, the 2 and 3 am booming music from the parking lot, not hot water in the sink or shower for all 4 days, but the bed sheets, pillows, and towels were clean.
- 1/5
Felt unsafe. Too dirty. Rude staff
- 1/5
Felt unsafe. Too dirty. Rude staff
- 1/5
I pulled up and there is a person who is on drugs in front of the hotel with his bike in the driveway to get to the lobby. The hotel is absolutely disgusting, I walked into the room and it smelled like smoke and old food. The room was dirty stains all over the carpet. The bathroom had hooks for towel bar but no towel bar. The blankets on both beds were dirty and had holes in them. I walked in and immediately walked right out. Front desk staff didn’t switch rooms or offer new sheets so I left and went to the holiday inn next door. Expedia didn’t help at all I called twice as soon as I checked in. Was hung up on the first time. Called back again was told he couldn’t get me a hotel anywhere else and I was past cancellation since I checked in. Unhelpful , the front desk, Expedia. Just disgusting.
- 1/5
I pulled up and there is a person who is on drugs in front of the hotel with his bike in the driveway to get to the lobby. The hotel is absolutely disgusting, I walked into the room and it smelled like smoke and old food. The room was dirty stains all over the carpet. The bathroom had hooks for towel bar but no towel bar. The blankets on both beds were dirty and had holes in them. I walked in and immediately walked right out. Front desk staff didn’t switch rooms or offer new sheets so I left and went to the holiday inn next door. Expedia didn’t help at all I called twice as soon as I checked in. Was hung up on the first time. Called back again was told he couldn’t get me a hotel anywhere else and I was past cancellation since I checked in. Unhelpful , the front desk, Expedia. Just disgusting.
- 1/5
property had mold, very unclean, noisy bed springs very uncomfortable and ghetto
- 1/5
property had mold, very unclean, noisy bed springs very uncomfortable and ghetto
- 3/5
Sink not working. The large Refrigerator is very GOOD for longt term stay. The King bed is good. I forgot my DL and a Credit Card there, NEVER can call the front desk. The phone listed on Internet is inactive. I had to contact Expedia staff, ask them to send an email. I will not stay there anymore. Price is reasonable, but service is no good.
- 3/5
Sink not working. The large Refrigerator is very GOOD for longt term stay. The King bed is good. I forgot my DL and a Credit Card there, NEVER can call the front desk. The phone listed on Internet is inactive. I had to contact Expedia staff, ask them to send an email. I will not stay there anymore. Price is reasonable, but service is no good.
- 5/5
It was quiet and peaceful
- 5/5
It was quiet and peaceful
- 1/5
3am someone knocking on my door. There are cockroaches. The lady at the desk was helpful.
- 1/5
3am someone knocking on my door. There are cockroaches. The lady at the desk was helpful.
- 3/5
Employees were rude sometimes. Clean rooms. No refrigerator microwave
- 3/5
Employees were rude sometimes. Clean rooms. No refrigerator microwave
- 1/5
Very unsafe for me and my child super outdated it was clean but the curtains were dirty and out dated the comforter on the bed had holes on them. The room stunk like marijuana. The internet on the TV kept going out. I checked out early if wasn’t safe for a single mom
- 1/5
Very unsafe for me and my child super outdated it was clean but the curtains were dirty and out dated the comforter on the bed had holes on them. The room stunk like marijuana. The internet on the TV kept going out. I checked out early if wasn’t safe for a single mom
- 3/5
Omg reception men so rough argument again and again i never ever see kind of person in the reception men mostly Asian guys so sweet and nice but that person I can’t say he’s so so so rough
- 3/5
Omg reception men so rough argument again and again i never ever see kind of person in the reception men mostly Asian guys so sweet and nice but that person I can’t say he’s so so so rough
- 5/5
GREAT
- 5/5
GREAT
- 5/5
Great
- 5/5
Great
- 3/5
Price
- 3/5
Price
- 2/5
Cheap but you get what you pay for. Nice staff.
- 1/5
The man at the counter should NOT be working with customers, I reserved and prepaid a room, I came in early morning to ask if I can check earlier then 3pm. The man became angry and upset, told me to leave and not come back until 3pm. He scared a customer that just came in behind me. The short bald man went from 0-10 in 2 seconds. I was asking to calm down, as it seemed like he was going to get a heart attack from his anger. so I left and later returned at 2:20 pm. I walked in and he immediately stood up and began to yell at me, "I thought I told you not until 3pm so get out!! GET OUT!!! I demanded my money back, but refused to refund. This man is dangerous, as he came out from behind the counter twice like he wanted to fight. Told me he did not care if I called and reported him. "I don't care" Get out and don't come back. This place is not a safe place to stay, he allows loitering in front of his motel, people outside partying, there's is a liqour store and a bar next to this Motel that also allows loitering in the parking lot and in front of store and Caravelle Motel. I will be taking this buisness to court to get my money back!!!
- 1/5
Was told after check in that they have NO running hot water in the whole motel and the other guest that come there don’t mind it. Was made to sign a death and bedbug disclosure! Never again!!!!!
- 4/5
Price is great. Rooms are great.
- 5/5
Close to 7-11, gas station, job
- 3/5
There was NO hot water. It wasn’t easy to shower since it was a cold day in general and it was terrible to have to shower with cold water. The lady at the front desk was very nice and checking in was very easy.
- 2/5
Door locked, bed was comfy and toilet flushed. However, the room had no charging outlets, NO hot water, hotel website stated free airport shuttle-NOT, no sink nor tub drain covers, A/C control was broken, décor was worn and old, carpeting was thin and not soft to sit-down on, and location is potentially dangerous with homeless loitering on the property. Despite the low price, try somewhere else at a higher price.
- 1/5
No body or hair soap. The shower never got past luck warm. No microwave.
- 1/5
No hot water, no soap, TV didn’t work. The rugs was all torn and coming up. When went to talk to the manager he was hostile and said “check out then, leave the key and don’t leave a bad review”. We were stocked but decided to stay. We were able to take one shower each because we were finely able to get warm water in 4 days.
- 5/5
I like
- 1/5
clerk was very rude, there was no towels in the room and he did not provide any even told me that if i didnt like it to leave. would give 0 stars uf i could
- 1/5
Didn't like it
- 2/5
It looked like the movie barbershop infront of the liquor store next door by the bar. It’s an unsettling feeling…
- 2/5
The house keeping staff are all prjudice
- 1/5
The room furniture is in horrible conditions, i think the government has a deal with the hotel to use it for homeless. Smoking is allowed but most of the sheets and blankets has cigarettes burns. It smell very bad and on Sunday’ morning the police came over because one on the homeless that was on the room downstairs was throwing staff against the wall.
- 1/5
Dont stay at this spot they will take your deposit over a towel that should be washed everyday no microwave still has old ahh locks rooms flimsy ahh sheet
- 4/5
Needed a place to stay near the airport for an early flight and didn’t want to spend much. Based on the price and the area I wasn’t expecting much. The place is clean but old, could really use an update. The bed was comfortable so we did have a good sleep. The service was excellent, no complaints there.
- 2/5
Very disappointed. Need to update website because the info is not accurate.
- 2/5
Roaches. Water doesn’t get hot.
- 2/5
Out dated, staff wasn't very friendly
- 5/5
Nice
- 1/5
No Ice machine, no refrigerator 👎
- 2/5
No phone, no housekeeping.
- 5/5
It was convenient to the airport. Safe and clean
- 1/5
I do not recommend this place to anyone for the amount of money they ask.smd deposit .what a joke I feel so un rested I'm leaving at 6 am just because
- 5/5
Todo muy bien
- 3/5
Good location
- 3/5
The room looked like it needed some TLC. The towels looked dirty, we ran out of toilet paper and had to procure some more from the front desk. The location was great.
- 1/5
The room smelled bad and was dirty. The furnishings were old and broken. The bathroom door was filthy, with what looked like blood or feces smeared on it. There was no shampoo, conditioner, or body soap.The bed had one thin blanket on it. It was absolutely disgusting! I couldn’t stay the night it was so gross. I was afraid I would take bed bugs or roaches home with me. It was awful!!!
- 1/5
The man at the front desk was rude. He yelled at all the guest. His maids accused me of having too many people in the room. No microwave or fridge .
- 3/5
TV was very old and outdated, no shampoo, conditioner, or body wash available in the restroom, and wifi was a little inconsistent with working.