Hilton Los Angeles/San Gabriel

Restaurant

The staff at every level are top notch!! Specially the gentleman who work the breakfast shift!! See you guys soon!!

clean room but no free breakfast

Clean and quiet. Convenient location.

Best location and lots to eat around there

,

This is an old Hilton. The lobby and dining room look like they have had some work done, but the rooms are nothing special. Sheets were clean, but rug was old and stained. One of the shower walls had dried toothpaste or body scrub caked on. The worst thing was when the power went out at around 2:00 am. The room was so hot and uncomfortable. My entire family overslept and we rushed out to work and school. Will not be returning.

Good!

Great place to stay, enjoyed the last 3 times I've been there.

Very comfortable, everything is good so far

酒店卫生 环境好 周边吃的巨多 爽

2.我退房時請求寄房行李兩晚，接著還會回來住宿6晚。竟然說無法寄放。此次就勉強通融。ㄧ般酒店在客人還會回宿，都會同意寄放，大不了每日收取寄放費用，畢竟客人是再回來住宿，更何況已經將訂單給櫃員看。所以明年再來洛杉磯，就不會考慮，住宿希爾頓酒店。

A lot of person smoking in the entrance of the hotel

Staff

Staff

Styaff

.

Exceptional

location :-) :-):-)

Stuff

The staff is extremely helpful and friendly. Very hospitable. Great welcome and nice rooms.

Don't stay here especially with rental car during the weekend.

Stay was ok until Saturday evening. We came back to hotel at 6pm after a long day of dance competition. We were tired and hungry. The problem was there was NO parking. I prepaid $10 per night on top of hotel stay and there was ZERO parking! There was a large wedding at hotel. We drove around for over an hour! Dozens of cars driving around underground parking area honking at each other and getting backed up going no where. I finally got lucky when someone pulled out exactly where I was stuck. Otherwise I don’t know what we would have done. Hotel guests should have priority over wedding guests. Ridiculous!

Property was nice and clean. Staff was helpful and friendly. Parking could have been better

G

It was quiet and super clean

Clean room and the breakfast is great

每次來洛杉磯下榻的酒店，已經習慣了。原本還有一些會説中文的櫃台人員，現在沒有了。

Great location, excellent service.

A very convenient location. Pretty friendly staffs. Would be nice if complimentary breakfast was offered.

Wonderful staff

This hotel is located at a great area of San Gabriel Valley. Its central to lots of amazing eateries and services.

This staff was very accommodating and polite.

Great location to many tourist attractions within 30-35min driving. Great service and the beds were so comfortable.

I will say the only problem I had was there was no microwave in our room so all of our food had to be either eaten cold or just thrown away

Bar alcohol selection was good, the food was fine. The staff was great!😊

The service was excellent, and the staff were very kind and helpful.

The shower stall floor was not cleaned well. It was slimy.

Super hon

Location is excellent. If the room has microwave, that will be even better.

The shower head has to be replaced

nice view, beautiful lobby but place could use an upgrade. looks pretty old. Staff was extremely helpful and nice. needs a little more attention to maintenance as our shower door was hard to open

Exceptional

Superb

The room was clean, I loved the "welcome "name on the TV. I loved how the hotel looked inside; it looks elegant. and well put together. All staff was amazing, friendly, and exceptional. I didn't really LOVE the view, but it wasn't a crazy negative factor.

I didn't really LOVE the view, but it wasn't a crazy negative factor.

Hospitality was very welcoming. I enjoyed my weekend stay

Comfortable pillows

Old smell,

Great customer services and great location, very convenient

The staff were all very friendly and so helpful. Kudos to Vincent for being so helpful. It was a nice touch to be texted daily to check if we needed anything. We ate in Jason’s restaurant both nights. Everything was delicious and the staff were great - friendly and cheerful. Excellent experience. Bottom line, while it is more expensive than other hotels, it will be our choice when we have to travel anywhere close. Thank you to everyone at this Hilton!

Super dirty and smell

Room was large, bed was very comfortable. Staff was friendly and kind. Underground parking was very convenient. I did not eat at the hotel, but i did have a couple of drinks in the bar and tho the drinks were expensive, the bartending staff was great.

Staff friendly

Everything looked good

Great customer service, very comfortable beds and pillows!

We had appetizers in the bar and they were very tasty!

Great location

All the staff were very nice and welcoming. Had dinner in the bar, and breakfast the following morning. The only issue we had at all was no hot water when using the shower!

Very good

Exterior walk way needs wet mopping and cleaning and carpets were not vacuumed daily.

We had not nice situation with people working there, they did not support us after we spoke to them about creepy and very uncomfortable situation that was taking action on the room hall with other guests.

We had not nice situation with people working there, they did not support us after we spoke to them about creepy and very uncomfortable situation that was taking action on the room hall with other guests.

Xx

Beautiful and clean hotel in a very nice and quite area. If you want to relax and have peace of mind this is the place.

Yes

The hallways smelled like damp mildew. The bathroom shower lacked pressure.

Good

Bad

Good

Clean uncomfortable Swimming pool water was cold

Clean uncomfortable Swimming pool water was cold

Exceptional

Great staff, room was very comfortable and spacious

Was near everything as well as the venue and very centrally located! N/A

Was near everything as well as the venue and very centrally located! N/A

Wonderful location if you seeking for good and authentic Chinese food. This area is quite safe. Only $10/day for parking which is fair enough in LA. Only thing I would complain is the hardware facility of the room is bit old and no fansy view.

Convenient location for my needs. Inexpensive parking. Large room A bit worn looking. Carpet needs to be replaced.

Convenient location for my needs. Inexpensive parking. Large room A bit worn looking. Carpet needs to be replaced.

parking is good.

No breakfast including

great stay

great hotel, very clean, convenience, location is wonderful, the stuff are nice , polite and considerable, will be back again.

Big and clean room. A little bit old but tiny, clean and organized. Restaurants with good food.

Ricky de bartender

Ricky de bartender

It is a bit old but the location is excellent

Location is convenience but the amenities and the rooms are pretty old.

Great experience

Nice room, very roomy and confortable with many amenities

Excellent customer service. This location is surrounding by restaurants, cafes, shopping.

Staff were courteous Furniture was very old, room safe not working, USB change port not working, water tank of toilet bowl kept filling water unless I manually reset the handle to a horizontal position

Staff were courteous Furniture was very old, room safe not working, USB change port not working, water tank of toilet bowl kept filling water unless I manually reset the handle to a horizontal position

Clean and staff is super friendly. Close to a lot of local food restaurants. I love this place.

Superb

It was a great stay

Nic

For the past 15 year, I stay at Hilton everytime I visit this area, but I can tell that the beds and pillows are warned down from all the year of wash and reused. I think its time they should be replaced.

Yes. Yes

Yes. Yes

The bed is really comfortable. Room is clean

The bed is really comfortable. Room is clean

Staff is nice, room are nice and clean

Staff is nice, room are nice and clean

Had to request bath towels after the room was cleaned,more than once. They never put any fresh towels automatically.

Room was clean but looks wore out.

Room was clean but looks wore out.

It’s a non smoking hotel, but our room smells like someone had smoked in there

It’s a non smoking hotel, but our room smells like someone had smoked in there

Below avg

Friendly staffs, great location!

Friendly staffs, great location!

Comfortable location with many restaurant options, the hotel staff were pleasant, and the bed was very comfortable.

Comfortable location with many restaurant options, the hotel staff were pleasant, and the bed was very comfortable.

The room was nice and the staff was friendly and helpful!

The room was nice and the staff was friendly and helpful!

The room was nice and clean

The room was nice and clean

Better experience than my last stay here. Cleaner room and quick room service.

Better experience than my last stay here. Cleaner room and quick room service.

Air conditioning was loud and kept me up most of the night

The room needs to remodel

The room needs to remodel

It’s a very nice place to stay. I highly recommend it and the staff very friendly and kind

It’s a very nice place to stay. I highly recommend it and the staff very friendly and kind

Love it

Love it

Have stayed here many times

Room was very nice and Justin at front desk was very professional and kind and very helpful !

Room was very nice and Justin at front desk was very professional and kind and very helpful !

Top-rated location with secure, on-site underground and ground parking ($10/day) makes this hotel a convenient choice.

Top-rated location with secure, on-site underground and ground parking ($10/day) makes this hotel a convenient choice.

The room is spotless. There is not enough lighting in the room though & It is too dim…

The room is spotless. There is not enough lighting in the room though & It is too dim…

Room was great.

Room was great.

Room was very clean and staff was always helpful

Booking.com never answered my questions. They booked the wrong rooms and rooms were not adjacent

Only location is good. The air conditioner is too loud. No microwave. No clean. No trash bag. Room is free of black insects . It is very bad for baby. I don't like .

Good I like that

Staff was very friendly and helpful. There are also a number of restaurants and shops within walking distance. The ice cube machine on our floor didn't work, so I had to go to other floors to get ice.

We stay here all the time - mostly good value, but parking is tough sometimes and they charge $10 (or is it $20) per night.

We stay here all the time - mostly good value, but parking is tough sometimes and they charge $10 (or is it $20) per night.

Friendly staffs, comfortable beds & convenient location surrounded by restaurants.

Friendly staffs, comfortable beds & convenient location surrounded by restaurants.

This hotel did not live up to the Hilton name.

Friendly staffs, nice swim pool and clean room

Friendly staffs, nice swim pool and clean room

good

good

staff are nice

staff are nice

service and vent were bad. We stayed 4 night this time. After the second day, we came back from outside at night, we felt the room all wet, we turned on the vent and adjust the A/C cooler even though we were out. But all the cloth with the wet smelly, third and fourth day got worse. We needed to clean up all the cloth even the cloth not wear. The third night, there was a fault alarm. The hotel announced all the guests had to be evacuated immediately and walked down from the stairs. We stayed at the top floor and it was after midnight. We all wake up and went down. A lot of guests were down as well. No extra staff at the lobby, we still not sure if that was fault alarm. We waited until the only one lady finished the check-in with the couples new guests. The lady said she had been answering all the phone call for a long time. I appreciated her work, but why they didn’t announce for the whole hotel again it was fault alarm to avoid people coming down at the midnight. At least to send more staffs out for the explanation at lobby. Probably not come back next time.

service and vent were bad. We stayed 4 night this time. After the second day, we came back from outside at night, we felt the room all wet, we turned on the vent and adjust the A/C cooler even though we were out. But all the cloth with the wet smelly, third and fourth day got worse. We needed to clean up all the cloth even the cloth not wear. The third night, there was a fault alarm. The hotel announced all the guests had to be evacuated immediately and walked down from the stairs. We stayed at the top floor and it was after midnight. We all wake up and went down. A lot of guests were down as well. No extra staff at the lobby, we still not sure if that was fault alarm. We waited until the only one lady finished the check-in with the couples new guests. The lady said she had been answering all the phone call for a long time. I appreciated her work, but why they didn’t announce for the whole hotel again it was fault alarm to avoid people coming down at the midnight. At least to send more staffs out for the explanation at lobby. Probably not come back next time.

We did not have breakfast but there’s no option.

We did not have breakfast but there’s no option.

Rooms and facilities are outdated. No microwave.

good

good

Good and clean hotel No

Great experience!

Great experience!

The rooms were not spotless, but we were recompensated by the manager named Justin. He was so fair and so nice and understanding.

The rooms were not spotless, but we were recompensated by the manager named Justin. He was so fair and so nice and understanding.

Great experience !

Great experience !

Clean room

Clean room

Clean room

Clean room

It is a popular hotel

It is a popular hotel

I appreciated the

I appreciated the

Wasn't worth the price at all

Wasn't worth the price at all

Yes

Yes

Limited parking

Limited parking

Good

Excellent

Excellent

Clean room, friendly staffs, plenty parking space (daily fee), nice amenities.

Clean room, friendly staffs, plenty parking space (daily fee), nice amenities.

Great service

Great service

The front desk is friendly and helpful. There's an event at the hotel and the parking lot was full, the staff walked in front of my car to look for a parking that I could park overnight, very amazing.

The front desk is friendly and helpful. There's an event at the hotel and the parking lot was full, the staff walked in front of my car to look for a parking that I could park overnight, very amazing.

The room was nice. I did experience hair all around the bathroom floor from a previous guest. There was also a knocking noise coming from the next room most of the morning. Other than that, my stay was wonderful. Thank you.

The room was nice. I did experience hair all around the bathroom floor from a previous guest. There was also a knocking noise coming from the next room most of the morning. Other than that, my stay was wonderful. Thank you.

Good service!

Good service!

It’s clean. The bed is a little too soft for us. The shower water pressure is sucked

It’s clean. The bed is a little too soft for us. The shower water pressure is sucked

Staff were friendly and helpful. Room size was good for us. The venue was nice for the wedding we attended. The food was tasty.

Staff were friendly and helpful. Room size was good for us. The venue was nice for the wedding we attended. The food was tasty.

FD staff was very friendly & easy to communicate .

FD staff was very friendly & easy to communicate .

Did not have breakfast at this location

Did not have breakfast at this location

We did not have the breakfast now go to the bar so cannot rate them

We did not have the breakfast now go to the bar so cannot rate them

The staff were all great. The hotel is located in a very convenient location where it's close to tons of restaurants to pick from, and a nice plaza onsite. The hotel is a little dated being that it's a Hilton, rooms are okay. I would probably stay here again if prices were a little more on the low side since there are two newer hotels like Holiday Inn and Courtyard near by. Daily parking fee is only $10 which is lower than other hotels.

The staff were all great. The hotel is located in a very convenient location where it's close to tons of restaurants to pick from, and a nice plaza onsite. The hotel is a little dated being that it's a Hilton, rooms are okay. I would probably stay here again if prices were a little more on the low side since there are two newer hotels like Holiday Inn and Courtyard near by. Daily parking fee is only $10 which is lower than other hotels.

Yes

Yes

Clean room. Easy parking. Very courteous staff

Clean room. Easy parking. Very courteous staff

Definitely will come back

Definitely will come back

DIRTY CARPET,LEATHER CHAIR SKINE FALLING OFF,

DIRTY CARPET,LEATHER CHAIR SKINE FALLING OFF,

I booked a non-smoking room and floor due to my asthma. However, multiple times a day there was a strong cigarette odor. At first I thought the smell came from the previous people in the same room, but it seemed like the smell was coming from surrounding rooms and the entire floor. Hotel staff did offer a room change, but I truly think that wouldn’t have made a difference and I also didn’t want to risk being moved to a room of lesser value than the one I already purchased. Overall, the room did show signs of wear and tear. Leather from the chairs were lifted, there were painted over cracks in the restroom, and the batteries in the remote were not replaced.

I booked a non-smoking room and floor due to my asthma. However, multiple times a day there was a strong cigarette odor. At first I thought the smell came from the previous people in the same room, but it seemed like the smell was coming from surrounding rooms and the entire floor. Hotel staff did offer a room change, but I truly think that wouldn’t have made a difference and I also didn’t want to risk being moved to a room of lesser value than the one I already purchased. Overall, the room did show signs of wear and tear. Leather from the chairs were lifted, there were painted over cracks in the restroom, and the batteries in the remote were not replaced.

We had a lovely 3 night stay here in November. The staff was fantastic and very helpful, even recommending some fantastic restaurants in the area (there are a ton of amazing restaurants right in the same plaza that the hotel is in). The rooms were spacious and clean, the bed was very comfortable and the parking was safe and cheap at only $10 a night. We would absolutely stay here again if we’re ever in LA again!

We had a lovely 3 night stay here in November. The staff was fantastic and very helpful, even recommending some fantastic restaurants in the area (there are a ton of amazing restaurants right in the same plaza that the hotel is in). The rooms were spacious and clean, the bed was very comfortable and the parking was safe and cheap at only $10 a night. We would absolutely stay here again if we’re ever in LA again!

Parking sucks cause of the restaurant they had reservation cones for the hotel parking and they should’ve been parking somewhere else, but the hotel was great just a parking wasn’t

Parking sucks cause of the restaurant they had reservation cones for the hotel parking and they should’ve been parking somewhere else, but the hotel was great just a parking wasn’t

The breakfast wasn't free. It costs $27. Parking was very limited, but available. Staff was very friendly and the hotel was very clean. The carpet needed a bit more cleaning, but otherwise everything was fine.

The breakfast wasn't free. It costs $27. Parking was very limited, but available. Staff was very friendly and the hotel was very clean. The carpet needed a bit more cleaning, but otherwise everything was fine.

Room was disappointing, shower did not work properly, light in bathroom had a short in it and kept going out. Had maintenance come to check it out and was told it’s a power surge through the Hotel. Carpet was filthy through out the Hotel. Very worn down.

Room was disappointing, shower did not work properly, light in bathroom had a short in it and kept going out. Had maintenance come to check it out and was told it’s a power surge through the Hotel. Carpet was filthy through out the Hotel. Very worn down.

Very courteous staff.

Very courteous staff.

Staff were extremely unaccommodating. I called in advance to ask about checking in early and notified the property about a service dog at the time of booking - both requests of which they were unaware and very unaccommodating about. Disappointing given the reputation of a Hilton.

Great 👍

All good!

It was located perfectly for where we wanted to go. The staff was wonderful and accommodating. The rooms were clean and quiet. The gym was fantastic

As always, everything was great.

Great staff, friendly service and very spacious rooms

Room was great and the staff was superb.

I have stayed in this hotel for a long time B4, also enjoy it for the location of all the restaurants and eateries, even though it’s a little older property. Recently they opened a restaurant and it’s a good Chinese restaurant for dim sum and seafood but the problem is the parking at street level is scarce. In addition, I was not happy when for the 3 night’s stay there I was not able to get housekeeping service NOT EVEN ONCE!! And it’s after numerous attempts to asked for the service.

Excellent place to stay in L.A. The staff was great and check in was very smooth. Rooms were spacious and clean. Definitely recommended this place.

Clean rooms !

Friendly staff, clean rooms and a great breakfast buffet. The cook who made omelets made me the best one I have had in years

Everything was great!

Very good

Furniture was old, halls smelled weird. But it was ok

Clean room, staffs are very friendly and professional. It's a great location, I will definitely stay in this hotel again.

Clean room, helpful staff.

Terrific staff. Love the self parking. Rooms are clean. Needs a little updating.

Nice rooms. Terrific staff.

Clean room n comfortable beds

Great staff ! Free coffee , and microwave available.

Great neighborhood great service

Great

Fantastic

Hotel is a bit dated and old. Particularly inside the bathrooms you can see some of the paint peeling, some mildew and mold build up in shower and just generally not as clean.

There was a water leakage under the sink in our room which meant a puddle formed on the bathroom tiles. The toilet flushing was not really adequate as it was quite weak. Additionally, the carpet had a weird odor to it when we stepped into the room initially.

Very nice property in safe area.

I will stay again.

Room is clean but not the hallway. Overall is not bad.

Great hotel, staff was amazing. There are some very popular Chinese restaurants around the area and in the hotel and made parking Saturday night really difficult.

Great hotel. Safe. Parking okay. Rooms not pristine showing age but still a great stay.

Convenient location.

Very nice and comfortable

Nice hotel.

Spacious and clean. Location was great!

Pretty good hotel, close to many Asian shopping & dinning places

Out standing customer service. Hotel manager (Juan ) very friendly and I enjoyed talking with him at your bar. Your bar staff outstanding. Enjoyed the bar. Front desk also great. See you guys soon !

Internet was good hot tub wasn't hot.

Nice

It was awesome

Been going to this hotel every time we visit San Gabriel. It convenient location to dining and shopping. I just got back from the East Coast and stayed at different hotels that now I regret. Hilton is a very good hotel brand and worth the money.

facilities was a little bit poor condition.

Everything was top notch, well maintained

Hotel was great! The staff made it super easy to check-in and out. Paul was fantastic and super friendly during breakfast hours. The pool was kept clean at all times, and the gym facility as well. Would recommend this hotel is you’re staying in LA, somewhat close by to most attractions.

Staff are nice and helpful, bed very comfortable. Facilities are a bit old but maintained very well. It worth the price staying there.

Clean room and stuff good

Friendly helpful staff. Comfy bed. Quiet. Cookies!

Justin at front desk was welcoming and very friendly. He answered our questions and was very helpful. Highly recommend Hilton at Los Angeles/San Gabriel.

All is good

Great hotel located in the center of Chinatown.

clean room good service

Affordable prices & good location

Concierge were great.

Convenient Location!

See above.

Great experience. Staff were lovely and super helpful. Very clean. We stayed for a concert, and staff gave us lots of helpful idea and information. They had great recommendation for nearby Asian restaurants and playparks for our 5 year old to play. Looked after our nanny's needs too. Will definitely look at booking book this hotel next to we visit San Gabriel.

The staff were so accommodating. We came in from Phoenix earlier than planned and they gave us our room three hours early. Plenty of parking. Hotel is clean and well kept. Will definitely use again. Very happy.

Friendly staff!

We were disappointed with the housekeeping who did not service the room as we were informed that they would. We had to go to reception to request fresh towels and the garbage taken out. The reception staff were very apologetic and organised this to be done right away. There was some areas in the shower that was mouldy that could be cleaned better but that is a minor issue. The main downside about the property as a whole was the underground parking area was very dirty and smelly, especially later at night as the water pipes would be opened and drained in the middle of the parking lot causing the entire area to smell bad.

Elevator smelled worse than the NYC subway system. Cob webs ask over the place where they don't clean. Water fountain doesn't work which is an indication of other issues internally.

Nice place

The rooms are more fitting for a motel.

No AC in the lobby area.

I noticed that our sheets were not changed at all throughout our 7 day stay. I had the same makeup stained pillow case. I had to request it to be changed one of the nights.

The hotel was nice, quiet and beautiful pool.

HOTEL CARPET IS VERY DIRTY

Great location.

Clean property

Very bad service..

which was taken when i arriived only stayed the oone night moveð to hilton Los Angeles Airport hotel for the week

It is convenient to all the fine Chinese dinning!

Hilton LA/San Gabriel is an excellent hotel. They excel in hospitality, and the front desk service is very good to Hilton members. They focus on providing more convenience for guests, which I appreciate.

The staff was extremely friendly and helpful. The rooms were beautiful and the ameneties were extremely convenient.

The hotel is kind of old and the bathroom toilet in the room need more clean. But the property in center very convenient, markets , shopping and restaurants around very close by the hotel.

Good stay just wished for more for the price. Needs. Better ventilation the air was nasty smelling in hallways and elevator

Nothing but good things to say about this hotel, will definitely be returning.

Nice lobby; good selection of snacks in gift shop which is open all night for snacks, tho pricey; terrible ighting in rooms, chinchy on towels; not even plastic cup for bathroom to rinse toothpaste. Clean and comfortable--TV remote unfathomable. Rooms comfortable and clean otherwise.

Excellent clean hotel. The attached restaurant is bonus

I recommend this hotel and had good sleep, clean and fresh linens.

it is not a new hotel and you will get a old building smell and interior is not new, and as clean as some of the new hotel.

Nice service

Staff weren’t helpful

Worst Hilton ever stayed.

Good location but the hotel is dated. Need remodeling.

I did not like the fact the air quality on my floor. It smelled like moldy!

Nice, clean, and convenient

So convenience to all shops and restaurants

We didn’t get to even stay at this hotel, I will be calling customer service as I believe the staff overbooked and charged our room. We did not receive a refund. Highly unprofessional.

Quiet. Service desk good service

Great stay loved the breakfast

Enjoyed the stay

Excellent stay. 10/10 on every aspect

clean and good location

Hotel was okay, rooms nice and big but small concerns were the hotel had a strange smell and bathroom in the room had some water leaking from shower, lighting in the bathroom was low/dim. Overall good experience though, would stay again

Quiet, spacious, convenient location. Staffs are very courteous as well. Will definitely come back

Relax and happy , Hilton is quiet and clean hotel

It is good location. Surrounding have a lot of restaurants. Easy to commute too.

The shower handle was loose and the AC was loud and makes vibrating sounds.

Great hotel with plenty of fine eating options available.

👌

Everything is perfect Eat easy n Service nice n room clean I would like to Come back again (Thanks for everything) have a good weekend

The workers at this hotel were very pleasant to be around. They always welcomed you when you were in their presence

Microwave was needed in the room. Going to the visitor store every time to warm food for kids was a major inconvenience

Très bien

Nice people, good service.

The staff went up and beyond on everyday of our stay!!

Overall good experience.

Hotel was good, staff was pleasant and helpful. The room was clean and well equipped (except that they should consider adding a microwave). Only complaint was that even though we had a parking pass (which we were charged $10 a day for), we had warning letters left on our vehicle 3 times about parking "illegally". Staff told us to ignore the letters.

Rooms were outdated, the door stopped was broken with a nail sticking out, dangerous since my child was trying to play with it. The privacy door tag was rip, beds were comfortable but pillows were way too soft.

Nice and centrally located to shopping and restaurants

I really enjoy being here with my families, thanks alot

The building itself is old and the room has a "old stuffy" smell and our room was facing the lot full of junk and broken building materials. We moved to another hotel in less than 2 hours.

W

A little bit old

Great!

The carpets on the hallway are so dirty and smell a little ugly but the room it’s good any odors…

2 times I need to calls because the room is no clean. Every time when I make reservation for this web the person give me room no good

Property could use major upgrades as we noticed a lot of issues with our room. Extremely run down - paint chipping throughout the bathroom, dirty faucet and it didn’t feel clean. You have better options in the area for the same price

The next day, the manager called and politely told us that a refund had been arranged through the booking website. It was handled quickly and simply. We will book this hotel again next time.

Very enjoyable

Gentleman at the front desk, very helpful, polite, and knowledgeable

The hotel was really out dated, the outside looks nice but the rooms are older and just to be fixed. Comfy beds though and rooms are big. Carpets were not very new needs to be changed and also furniture needs new ones. Great location for foods though. It's all walking distance.

All staff were extremely nive and helpful. Definitely will stay here again!

Clean,Nice,Convenience.

Front desk was really nice. Facility was just very old and outdated. Multiple parts in the room was visibly patched up but was patched very poorly. Bathroom door was rusty and ceilings were discolored, cant brlieve thats Hilton quality! The towels and bedding were quality. Toiletries are standard Hilton toiletries internationally (Crabtree).

Very quiet and very clean

The carpet was wet and we had move to another room. The next one we had smell like cigarettes but didn’t feel like moving again so we stay.

Check in was fast and efficient. Room was spacious. This meant a lot for a long traveling day.

No tissue ! The whole bathroom was full of water after taking a shower, kids slipped! bad experience !The room was very noisy.

這家飯店是我來洛杉磯的固定住宿，也曾更換過其他飯店，但還是希爾頓酒店最讓我感到舒適。所以它是我在洛杉磯的家！

Keep up the good services!

Great.

Good location convenient and easy access

Many retail shops around.

Rain

Great hotel at a good location.

Great location with an excellent service!

good sevice!

I got a upgrade for free because the staff was so nice

clean, quiet, friendly staffs

Inside the room is getting old

Great stay here

The building needs some work, on the pictures looks pretty good but ones you are there you can see the details. Other than that it’s great.

Overall hotel needs a refresh. Comfortable but very old.

Nice central location with many options for food and shopping around

Great

Lobby is great!

The hotel is relatively quiet and it's very convenient to have meals

Property looks well kept!

Hotel is outdated. Not coming back. The only thing good about this hotel is location

I lost my T-shirt somewhere so I was calling Hilton that I stayed last Sunday just to make sure that I didn’t left it there. I called for 5 times. Edward answered 5 times. He would not give me the number to the lost and found. I just wanted to check if I left it there. He was following the instructions that he supposed to I guess. But it was the worst call that I’ve ever experienced. I was even asked him if he is a robot. He hand up on me 4 times. Because of him I would never stay there again. I would definitely would not recommend anyone stay at Hilton ever.

very clean and nice hotel, lots of good Chinese restaurants nearby. Parking is easy.

Recommended if you're looking for a hotel in the area. We only stayed for one night, but everything was very clean. Staff is friendly. parking lot isn’t gated, but the staff is attentive and makes sure only guests use it. Elevator access is also secure—only those with a reservation can use it. The water pressure was a bit low, but not a dealbreaker. Overall, a good experience and we would rebook.

It’s a very good place to stay

Loved the room and the lobby. There was a musty smell in the room but not overwhelming. Love the new shower also. The halls seemed to be a bit worn as did the elevator areas.

Place was clean. Nice bathroom. Beds a little hard. In China town. Overall would stay again

Excellent service and love that the pool close at 10pm.

good location

The room was very spacious. The bed was very comfortable. Pillows and bedding was great.

Very convenient and located next to a ton of restaurants…..had to pay $10 a day but oh well….

Dinner menu no choices no taste no character

Hotel is a little old but very and nice. Close to restaurants.

Good service

Clean safe and convenient

It is a bit dated. Good location is close to a lot of restaurants. I have to remind myself it is LA.

Beautiful clean hotel.

The room could have been a bit cleaner and the liquid soap was not refilled when empty.

Location

Nice

Nice

Nice experience

it's ok and good location

Excellent customer service

really bad experience

If you are planning a trip to the San Gabriel area, the Hilton is the place to stay! Rooms are clean and very livable. Many dining option in easy walking distance from Hilton. It’s my go to hotel when I am in LA.

It is okay hotel, but old.

It’s an old hotel, very old. Tv has nothing you can do with it. With that price you can have a better choice.

I had a good stay. The bed was comfortable. The only thing I didn’t like was that the room didn’t smell good.

Room smelled like bleach. Bathroom light wires open.

Good location

Very convient place

Everything was fine, but I find it incredible that you have to pay for parking, when most hotels already include it.

Adequete hotel for the area, old, parking is bad. Hotel is not dirty, but not cleaned well. Its an old Hilton. The pictures look better than it is.

The hotel is adequete, but not what you would expect a Hilton to be. The lobby and exterior look decent, but its an old hotel with parking far from the front, semi clean rooms, and old fixtures and furnishings.

Staff was wonderful. We did have an issue with late night construction. They corrected matters right away.

Nice hotel with easy underground parking. There were a lot of nearby restaurants.

good

Really wish the jacuzzi heaters were working, it’s really chilly at night and would’ve liked the heated jacuzzi to be heated

Great spacious room. Friendly staff

Quite place comfortably bed and pillows complementary waters

We enjoyed our stay here in January. We went to the Rose Parade and Rose bowl and we chose this hotel since it was conveniently located about a 15 minute drive away. The front desk staff were very responsive and friendly. The staff at Jason's bar and grill were outstanding. The breakfast buffet at Trinity restaurant was overpriced in my opinion ($50 for two buffet breakfasts). The rooftop garden was not accessible as it was being renovated. Our room overlooked the rooftop garden and it was not a pleasant view. The pool is technically indoor on the 2nd floor but with no ceiling. It was too cold during our stay to use the pool. Parking was plentiful and affordable at just $10 per day. Our room was made up and fresh towels replaced everyday.

不满意

The last night was terrible, the whole hotel had no electricity neither electricity plant

No one came around to let us know what was going on. I asked the front desk if they were giving refunds or partial refunds and I was told i could have left if i wanted to! Unreal!

god

The hotel listed offer heated pool but the pool water never heated up to normal temperature, This was also happened to me last month when I stayed. The manager should do the better job for what was offered and listed as an amenities to the customers. Thanks

Very nice —excellent staff —relaxing bar and restaurant -

good

Encouraging separation.

nice

Great

Facility and rooms are kind of outdated and need some makeover. The staff on housekeeping sometimes does a great job but sometimes not. During my stay, there were times when I was left with only one set of towels when I had 4 sets unused inside the room before housekeeping was done. Nit sure why they took over the clean ones. The front desk staff was helpful and courteous. They provide a number so I can request services etc just by texting them, which is a great and convenient feature! Love it!

good location, alot of restaurants in walking distance

Nice hotel. Superior 2 Queen room also had pullout couch. Very accommodating!👍💯

Not clean

Good location for Asian food

Convenient location, good amenities! We’ll stay there again

Good hotel

The proper5y is nice and quiet but little outdated and old for the amenities and service.

It’s alright

The facility as a whole is beautiful, the room in the other hand was not clean

Good

Not so great

Enjoy my stay a lot it’s really clean and calm and the workers are friendly

good

Great location

Good

Great location.

It's great!

No more comments

Staff was very friendly, hotel provided all necessary amenities. I definitely will stay here again!

Plenty of good food options in the area

I don’t like: no free internet. Overnight parking is $10 which I think it should free parking for guests. 😄

I needed a hot water pot and Milinda took care of us also helped us check in a little early. Had to check out a little late and Diane took care of it for me. This was all done via text. Area around hotel has a lot of walking distance good and grocery shopping (especially if you’re Chinese) , also charging station and gas station (ARCO) nearby. But it’s the customer service that will bring me back here! Thank you.

and efficient staff , quiet surroundings

great experience! from check in to the bellhop service to easy parking. amazing time here would definitely visit again!’

Amazing

It does not meet the standard associated with Hilton name , it seems old and now a days many businesses offer free WiFi this property needs to sign as a honor Hilton member to give you a free WiFi , really out of the time we are living in

Many restaurants nearby

The carpet looked like it was slashed by knives and the walls were dirty in the room. Only the first floor looked very nice but the fifth floor lacked in looks and we where charged more than the price shown on Expedia