Francisco Bay Inn
About Francisco Bay Inn
Located on the famous “crooked” Lombard Street and just 4 mi from the Golden Gate Bridge, Francisco Bay Inn provides free guest parking. Offering free WiFi, guest rooms feature a cable TV with HBO film channels, a microwave, a fridge and tea and coffee-making facilities. Elevators to all floor levels are located at the property. The Palace of Fine Arts Theater is just 1.1 mi away from Francisco Bay Inn. Fisherman’s Wharf is 7 minutes’ drive away.
Amenities
- 24-hour front desk
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-liked for its clean, comfortable, and newly renovated rooms. Its location is highly praised for being walkable and close to public transportation, attractions, and dining options. However, the hotel's noise level is a common complaint due to its city location and thin walls. Parking is a mixed bag, with some guests appreciating the free parking, while others find it limited and difficult.
- Clean, comfortable, and newly renovated rooms
- Excellent walkable location close to attractions, dining, and public transportation
- Noise level due to city location and thin walls
- Parking can be limited and difficult
- 4/5
This is a good place to stay before a cruise 🛳. I would not stay for any longer.
- 4/5
Convenient Walking distance to many attractions
- 5/5
Close to everything , parking and has coffee !!
- 3/5
Nice large clean rooms with good lighting Major intersection and our room was noisy with traffic
- 4.5/5
The room was large and comfortable. We had 2 queen beds. The bathroom was also spacious. The location was great for everything we wanted to visit, with public transport steps away. Would recommend. The walls could use a coat of paint, they were pretty scuffed.
- 5/5
Everything was clean. Room smelled good. Great location. N/a
- 5/5
Exceptional
- 3.5/5
Good
- 4.5/5
Loved how clean and fresh the room was. Our room was at the back and inner side which would recommend if road noise will disturb your sleep. Had elevator which helped with luggage. Great location for catching muni bus and staff were very pleasant and helpful. Would come back again Only thing was noise of (I think bin truck) large truck early first morning before 6 but everything else was good.
- 3/5
The location was great in terms of being close to the marina and chestnut street. Staff were so friendly and helpful. Our room was close to a main road with a stop light, this made it very very loud and impossible to sleep. The bathroom had a funky smell that made the room a bit stinky. Elevator was a little scary.
- 4/5
Location is perfect. Public transport at door. Walk to the wharf, pier 39 area. Lots of food options. The staff were not helpful.
- 3.5/5
It was close to our Alcatraz swim meet. It was very noisy.
- 4/5
Great location Free parking
- 3/5
Nice big room with fridge, microwave and coffee maker. The lady we dealt with (owner or manager) was somewhat rude, but unhelpful in the extreme - would not let us make a phone to to elsewhere in California, but the lady we bought a coffee from did. No decaf coffee available. No facilities to weigh our suitcases. The window cills in the room were very dirty. The blinds did not keep out the light. Worst of all, despite booking on a pay on check in basis, they took a payment in advance. We are also still owed a credit!
- 4/5
Clean, comfortable beds. Room has everything you need to be comfortable for a couple of nights sleep. Owners are kind. A lot of traffic noise from the city and parking is challenging. Very small, limited spaces.
- 3.5/5
Good location A bit noisy from traffic
- 1.5/5
Our room was extremely noisy throughout our stay, due to it being located very close to the road.
- 4/5
Great central location A little noisy from outside traffic
- 4/5
Clean, comfortable. Nice big bed. Great location Male owner was an unpleasant little man Painting work being done meant that twice we came back to find our front door sealed with plastic and taped up
- 2.5/5
Passable
- 5/5
Location is 10 to 15 mins to the Pier39. It is on Lombard Street a few minutes walk to the windy road.. the rooms were clean and it was going through a refurbish without disturbance to the guest. free parking.
- 4/5
Great location..parking worked for us...very satisfied...would stay again Elevator a little slow...air conditioner wasn't bad but could have worked a little better
- 2/5
Parking, cleanness, internet, noise
- 4.5/5
Superb
- 4.5/5
Central location - near many shops, buses to go to downtown and Golden Gate Bridge. Staff were very friendly and allowed us to check in early and check out late. The room was slightly small - there were 3 of us and it was manageable. Could be more difficult if there are 4 adults. But otherwise would still stay here again!
- 3.5/5
Good location near the bay Staff could have been more welcoming
- 1.5/5
Located very good for tourism Noise, coming from the streets. Photo’s are not reality. All is much older.
- 3/5
Pleasant
- 4/5
Very good
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Location, clean, as advertised. Nothing.
- 1.5/5
inside of the room was clean enough outside carpets are plain dirty, the parking space is extremely narrow, and i could hardly sleep from the street noise, even though I requested one that's farther from the street
- 4.5/5
We couldn’t have any fresh air due to locked windows
- 4/5
Very good price for prime location. Walking distance to everything. No need for car. Fisherman's Wharf, Golden Gate Park Trail, Crooked Street, etc. Easy to see recent upgrades in room, but outside work still in progress.
- 5/5
Exceptional
- 2/5
Older hotel, and a room 303, immediately located along Lombard Street, was so loud due to traffic and buses.
- 4.5/5
Location was good ….. easy to find Parking with a big car wasn’t easy
- 5/5
Exceptional
- 5/5
It was close to Port. Bed and pillows comfy. The coffee in office was greatly appreciated. No place to sit outside. Auto light in bathroom was a pain.
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
The location was perfect for what we wanted to do. A big bonus was parking included in the booking. The staff were friendly and helpful. The room was clean and spacious. slight road noise
- 4.5/5
The room smelled amazing when we walked in.! It was newly refurbished, very clean & had all the things we needed during our stay. The fridge was quiet so didn't bother us at all.! We were close to what we wanted to visit and we felt safe walking around the area. Nothing
- 3.5/5
Good
- 4/5
Very good
- 5/5
Comfortable bed.
- 3.5/5
Rooms are spacious and comfortable. A bit loud between rooms, you can hear people above you stomping around.
- 3.5/5
Your manager Raj was very helpful in assisting us, with any enquiry we had. Also, when I emailed him, while still in Perth, West Australia, he responded immediately , helping me, check into my flight to SAN Francisco. He really is an asset to your hotel. In a personal issue, he went out of his way to get the required assistance to help us….. It was just the noise from the traffic and music from the cars….We had I early morning interruption by construction workers but that was all.
- 4/5
Very good
- 4/5
Convenient location on Lombard st about 15/20 minutes walk to the famous crooked street Modern comfortable room . Good shower& bed Only provided hot drinks at breakfast no light breakfast snacks
- 4.5/5
Good location Spacious Building work going on
- 4.5/5
Room was clean staff was nice happy with our stay
- 4.5/5
Room was clean staff was nice happy with our stay
- 5/5
Exceptional
- 5/5
We arrived early off a cruise, along with around 8other couples and the manager went above and beyond to get us all in as early as he could. The big bus stop #13 was right there but we found it easier to catch a number 28 local bus down to Fisherman's Wharf to where the bus started as they weren't staggering the start Only small inconsequential things like no safe in the room and shower over the bath
- 2/5
Maybe location but not so much because the stuff was rude so it’s ruined our stay! Reception person!
- 2/5
Maybe location but not so much because the stuff was rude so it’s ruined our stay! Reception person!
- 3.5/5
Good
- 5/5
Perfect location perfect rooms very clean and comfy and new, everything was extraordinary, good price, the best location ever in San Francisco, I would come back a thousand times Nothing bad with it
- 5/5
Nothing bad with it
- 5/5
Exceptional
- 3.5/5
Good
- 3/5
Pleasant
- 4.5/5
Great location, room was spacious and bed comfortable. Bit tired but we were there to sightsee rather than lounge in the room. WiFi was very spotty
- 5/5
I was attending a wedding nearby and found staying here was convent due to included parking and proximity to neighborhood amenities. Check-in was great and actually about one hour earlier due to asking if the room was ready before dropping by. Staff were friendly and accommodating. There is a great coffee machine in the lobby with various menu options for Starbuck’s coffee from 7-9am. I would stay here again. Cheers!
- 3.5/5
Good
- 4.5/5
Superb
- 4/5
The staff was nice. I had a problem with my card and they were very patient as I took 20 minutes to fix it and left them hanging. Some of the hotels down here can be kinda crappy but this one was a decent size and clean and comfortable. Nothing was broken. The shower was nice. I would stay here again and recommend it. There's a parking lot although it's fairly small. I'm a city person so this didn't bother me, but Lombard is a busy street and this is a fairly busy intersection. So if street noise bothers you I would bring earplugs or a white noise app on your phone.
- 4/5
The staff was nice. I had a problem with my card and they were very patient as I took 20 minutes to fix it and left them hanging. Some of the hotels down here can be kinda crappy but this one was a decent size and clean and comfortable. Nothing was broken. The shower was nice. I would stay here again and recommend it. There's a parking lot although it's fairly small. I'm a city person so this didn't bother me, but Lombard is a busy street and this is a fairly busy intersection. So if street noise bothers you I would bring earplugs or a white noise app on your phone.
- 3/5
It’s a motel and under construction on the outside. The rooms are ok like you’d expect in a hotel. The staff were not helpful or very friendly, I would not stay here again.
- 5/5
Clean rooms, plenty parking road little load
- 3.5/5
Great location and very cozy room. Traffic noise is almost impossible to sleep.
- 4/5
Location and price Nothing
- 4/5
Location and price Nothing
- 4/5
Very good
- 5/5
Consistently a comfortable bed and clean room at a good price, in a good location
- 5/5
Tight parking but overall, good experience.
- 5/5
A fab night sleep, clean room and very helpful staff. I dont understand the negative reviews for this hotel. If you want 5 star hotels, pay 5 star rates.. we thought this hotel was a very good 1 night stay on a road trip. Nothing to not like
- 1/5
The customer appeared to be struggling with English, and instead of offering patience or support, the employee behind the counter spoke to her in a condescending and aggressive manner. Unfortunately, our own interaction with the same staff member was just as unprofessional. The issues didn’t stop there. The room itself was excessively noisy, the bathroom exhaust fan was not functioning, and the shutters failed to block out light. The furniture also felt low-quality and cheaply made, which only added to the overall negative impression. I will not be coming back.
- 0.5/5
Nothing, it was terrible. The staff were rude and not helpful. We found mold in various places in the room, many strands of hair of different sizes and variety on all surfaces/towels/bed, unknown stains on walls/bed/pillows/towels. We had to request a refund and left to another hotel. The hotel did not issue the refund they promised and I had to follow up twice to make sure it went through.
- 4.5/5
Clean, spacious room, in a very convenient part of the city (two blocks from the winding part of Lombard street). Bus stops nearby, coffee and food options close. Noisy AC, also quite some noise from the street, but nothing you can't bear with (even for a light sleeper like me).
- 4.5/5
Large, clean room main room and bathroom, king-sized bed. We had a room in the back which made it more removed from street noise. Onsite parking. Great, fancy coffee/specialty drink machine available in the morning. Staff was available and friendly. Parking spaces are tight. Bring a small car if you can. Watch your step - rugs on stairs, top of steps was worn and ripped up in places. I was more interested in the room being clean and as quiet as possible so did not really care.
- 4/5
Hotel is value for money.
- 4.5/5
No breakfast or restaurant facilities on site.
- 4/5
Clean and tidy room, room was a little dated, needed decoration on one of the walls. The bathroom needs a little attention. Great view of the Golden Gate Bridge.
- 5/5
The price was great. There was some construction going on, but it was not inconvenient. Parking was very tight, but at the same time, amazing to have it included! Close to lots of things, easy to walk and get breakfast and dinner and catch tourist buses
- 4/5
Parking ok and free.Staff so so .Modern rooms.Nice tv and bathrooms
- 4/5
Excellent location, very friendly staff, good cleaning, renovated rooms. The building itself is nothing to special, for US standard it is quite ok.
- 4/5
Super clean and convenient to walking around SF Little noises, center of everything, ear plugs and face mask helped for a great night of sleep
- 4/5
The property is on the corner of two busy streets with two stoplights in each direction, so there was a ton of road noise (engines revving, loud brakes & music, etc) that really bothered us the first night, but we sort of got used to it. All in all- clean room, good location, room had a nice mini fridge and microwave so we could heat up or store simple breakfast items, the price was price, but I'd probably look for a different property for future trips because of the road noise and parking situation.
- 4.5/5
Location was perfect and the staff was helpful! Unfortunately, the location was a bit too good. It’s on a busy street so there is a fair amount of noise at night.
- 4/5
Looks like an older hotel from the outside yet the rooms clearly were given a renovation and we're clean and modern. Good hotel for a budget.
- 3.5/5
Parking was extremely tight and some of the spaces don’t seem secure on the back side of the building.
- 3.5/5
It was in a great location, and offering parking was a huge draw. The parking situation was VERY chaotic to try to figure out late at night in the dark while it was raining. I lost probably 20 min trying to figure out where I should be. It was a bit hard to hear the gentleman at the front desk between his quieter tone & the traffic noise.
- 5/5
Free parking. Walkable to wharf.
- 3.5/5
The staff was rude and didn’t want to answer my questions. Parking is very limited and not guaranteed
- 3.5/5
Good location , strong wifi, free and wider parking , has a microwave , clean and spacious room & bathroom . We’ll definitely comeback here . Doesn’t have a free breakfast.
- 4/5
We would definitely stay at the Francisco Bay Inn again!
- 1/5
Had a horrible experience
- 2.5/5
Room is very noisy all night. You can hear other rooms around you and traffic.
- 4/5
Clean, efficient, nice, helpful staff. Also the convenient location. A few things need to be updated.
- 4.5/5
The location, parking, cleanliness, and helpfulness of the staff made this stay a very happy one! The only issue with the property is the overnight noise from the street. Bring ear plugs and/or ask for a room that doesn't face Lombard Street.
- 4.5/5
Clean and great location The neighbors above us were so noise and the hotel have not tea, just coffee
- 0.5/5
The location was perfect. It is in a great neighborhood, minutes from the Warf. The staff! The owner Henry Patel called my room. I was asleep he said my rental car was going to be towed. I ran downstairs.In a daze because I was asleep. He began to raise his voice and said "Where is your parking pass?" I said it fell off the dash. He kept yelling at me. Then he complained how I was parked. He got louder and louder. I told him this is not how your treat a paying guest!! He said " Now you are mad at me." He did this in front of people who were about to check in. I could not sleep for the next two nights. I had so much anxiety. I even forgot important stuff in the room. I told him I would never stay here again. He said, " I do not care."
- 5/5
Nice clean central affordable hotel basic 101.
- 4/5
It is very noisy
- 4/5
Great location
- 5/5
Good location
- 4/5
We would definitely stay there again
- 5/5
Location
- 4/5
Good rooms for the price. Free parking was helpful. Great area.
- 4/5
Good rooms for the price. Free parking was helpful. Great area.
- 5/5
Such a bright, pleasent room! I stay here whenever it is available and I am in the city for work. It is my favorite hotel. Wonderful spot.
- 5/5
Such a bright, pleasent room! I stay here whenever it is available and I am in the city for work. It is my favorite hotel. Wonderful spot.
- 5/5
Clean room. Close distance to pier. Safe neighborhood.
- 5/5
Clean room. Close distance to pier. Safe neighborhood.
- 5/5
The room was clean, location was great, the workers were all incredibly helpful and nice
- 5/5
The room was clean, location was great, the workers were all incredibly helpful and nice
- 4/5
Room spotless. Good location. Staff not very friendly and threshold to bathroom was completely coming off causing a tripping hazard.
- 4/5
Room spotless. Good location. Staff not very friendly and threshold to bathroom was completely coming off causing a tripping hazard.
- 2/5
Yes, the bathroom door wasn’t working, nobody was available at the reception to provide answer to basic questions.
- 2/5
Yes, the bathroom door wasn’t working, nobody was available at the reception to provide answer to basic questions.
- 5/5
Staff was great. Room was clean
- 5/5
Staff was great. Room was clean
- 5/5
Clean room; good location; food and markets within walking distance. Safe, free parking.
- 5/5
Clean room; good location; food and markets within walking distance. Safe, free parking.
- 5/5
Very nice place with FREE parking (other places would charge $45 per night) Amazing location, and the staff were very nice and attentive.
- 5/5
Very nice place with FREE parking (other places would charge $45 per night) Amazing location, and the staff were very nice and attentive.
- 4/5
Bed was super, super comfortable The bathroom felt luxurious, but you need to bring your own soaps Had a fridge and a microwave, liquor store for anything you needed around the corner Only downside was the noise from the street. If you can get a room on the backside of the hotel - you’re winning
- 4/5
Bed was super, super comfortable The bathroom felt luxurious, but you need to bring your own soaps Had a fridge and a microwave, liquor store for anything you needed around the corner Only downside was the noise from the street. If you can get a room on the backside of the hotel - you’re winning
- 4/5
I liked, that there was was free parking
- 4/5
I liked, that there was was free parking
- 5/5
Clean and comfortable. Very nice.
- 5/5
Clean and comfortable. Very nice.
- 5/5
Staff excellent
- 5/5
Staff excellent
- 5/5
Friendly front desk staff, clean, comfortable room! Parking a bonus!
- 5/5
Friendly front desk staff, clean, comfortable room! Parking a bonus!
- 5/5
The service was great, rooms clean and the best stay I ever had in a smaller size hotel.
- 5/5
The service was great, rooms clean and the best stay I ever had in a smaller size hotel.
- 5/5
Very good place and comfortable!
- 5/5
Very good place and comfortable!
- 5/5
Good hotel in a very convenient location. Easily walkable to many tourist attractions.
- 5/5
Good hotel in a very convenient location. Easily walkable to many tourist attractions.
- 4/5
Room was clean and modern. Comfortable beds. Convenient and safe location. Easy and quick check in. Good transport options and parking available. Noise from street can be heard during the day. Though it is quiet at night, we heard loud motorbikes going pass on some nights or early in the morning. Wifi is ok but not always stable.
- 4/5
Room was clean and modern. Comfortable beds. Convenient and safe location. Easy and quick check in. Good transport options and parking available. Noise from street can be heard during the day. Though it is quiet at night, we heard loud motorbikes going pass on some nights or early in the morning. Wifi is ok but not always stable.
- 5/5
The staff were all very friendly and helpful. Will stay again.
- 5/5
The staff were all very friendly and helpful. Will stay again.
- 3/5
Room was clean and fine except street noise level. Basic amenities only.
- 3/5
Room was clean and fine except street noise level. Basic amenities only.
- 5/5
Recently renovated. Great location. Walkable to Fisherman's Wharf. Parking easy and convenient.
- 5/5
Recently renovated. Great location. Walkable to Fisherman's Wharf. Parking easy and convenient.
- 5/5
Easy parking Friendly Staff Clean room
- 5/5
Easy parking Friendly Staff Clean room
- 5/5
Clean large room, heater to take the chill off. Big bathroom shower and bath. Comfortable large bed . Microwave and fridge a bonus. Coffee filter machine to make coffee. Handy to bus services in any direction. Nearby areas great for walking to a cafe for breakfast . Lots of choices if restaurants and pubs for an evening out. A great pizza and sandwich place near in Lombard street.
- 5/5
Clean large room, heater to take the chill off. Big bathroom shower and bath. Comfortable large bed . Microwave and fridge a bonus. Coffee filter machine to make coffee. Handy to bus services in any direction. Nearby areas great for walking to a cafe for breakfast . Lots of choices if restaurants and pubs for an evening out. A great pizza and sandwich place near in Lombard street.
- 4/5
Yes
- 4/5
Yes
- 5/5
We stayed here for 4 nights. This inn was perfect for us! Excellent location that easy to go to Golden gate and fisherman pier by bus 28. Easy parking. Will stay again!
- 5/5
We stayed here for 4 nights. This inn was perfect for us! Excellent location that easy to go to Golden gate and fisherman pier by bus 28. Easy parking. Will stay again!
- 5/5
Clean, good location, and great for families
- 5/5
Clean, good location, and great for families
- 3/5
Clean Room
- 3/5
Clean Room
- 4/5
You get what you pay for, convenient to have parking too. We left our car and went to get breakfast after we checked out (~10AM, checkout was at 11) and got a call from the lady saying they were going to tow our car at 11:15 so we had to call a Waymo back and rush back. We thought she was pretty rude at the time, but she could’ve just not told us so there’s that. The layout of the bathroom was weird, door didn’t lock either.
- 4/5
You get what you pay for, convenient to have parking too. We left our car and went to get breakfast after we checked out (~10AM, checkout was at 11) and got a call from the lady saying they were going to tow our car at 11:15 so we had to call a Waymo back and rush back. We thought she was pretty rude at the time, but she could’ve just not told us so there’s that. The layout of the bathroom was weird, door didn’t lock either.
- 4/5
Bien ubicado . Las habitations comfortable y limpias el hotel esta en renovacion se puede ver mal pero las habitaciones ya fueron renovadas se los recomiendo
- 4/5
Bien ubicado . Las habitations comfortable y limpias el hotel esta en renovacion se puede ver mal pero las habitaciones ya fueron renovadas se los recomiendo
- 3/5
Very basic hotel. Big plus is parking was included. Good location. Room had a strong chemical smell which didnt away even with open windows.
- 3/5
Very basic hotel. Big plus is parking was included. Good location. Room had a strong chemical smell which didnt away even with open windows.
- 5/5
It was nice and clean room the parking was easy access, everything was awesome
- 5/5
It was nice and clean room the parking was easy access, everything was awesome
- 5/5
Parking was crowded but easy to use. Owner was very helpful and flexible. Room cost was a great value based on motel location and room quality.
- 5/5
Parking was crowded but easy to use. Owner was very helpful and flexible. Room cost was a great value based on motel location and room quality.
- 5/5
Great location, clean room, easy parking and the staff who helped us was very kind.
- 5/5
Great location, clean room, easy parking and the staff who helped us was very kind.
- 1/5
- 1/5
- 1/5
The lady at the desk is very rude.
- 1/5
The lady at the desk is very rude.
- 5/5
Excellent room and customer service.
- 5/5
Excellent room and customer service.
- 5/5
Easy park and check in. Great customer service as well.
- 5/5
Easy park and check in. Great customer service as well.
- 5/5
- 5/5
- 4/5
The room was very clean and in a great location. There is a lot of road noise, but it’s a city after all. Will definitely stay here again for a weekend visit to SF.
- 4/5
The room was very clean and in a great location. There is a lot of road noise, but it’s a city after all. Will definitely stay here again for a weekend visit to SF.
- 5/5
Clean room, friendly staff, parking all outstanding.
- 5/5
Clean room, friendly staff, parking all outstanding.
- 5/5
Clean room was a huge deal! Room felt new and refreshed as well. Heater worked great in room. Microwave and fridge were big perks.
- 5/5
Clean room was a huge deal! Room felt new and refreshed as well. Heater worked great in room. Microwave and fridge were big perks.
- 5/5
Clean, friendly staff, great location, great coffee shop up the road.
- 5/5
Clean, friendly staff, great location, great coffee shop up the road.
- 4/5
Neat and clean room. Showing it's age.
- 4/5
Neat and clean room. Showing it's age.
- 4/5
It was clean and in good shape. My room weight next to the stairs and the street so it was very loud but I was able to sleep so not too bad. I’d stay again it was a good walking distance to the Warf.
- 4/5
It was clean and in good shape. My room weight next to the stairs and the street so it was very loud but I was able to sleep so not too bad. I’d stay again it was a good walking distance to the Warf.
- 3/5
Very noisy rooms from Street
- 3/5
Very noisy rooms from Street
- 5/5
Clean room and parking space is a big plus
- 5/5
Clean room and parking space is a big plus
- 3/5
Our stay at Francisco Bay Inn was good. The hotel was located in a very good location
- 3/5
Our stay at Francisco Bay Inn was good. The hotel was located in a very good location
- 3/5
Most notably, the air-conditioning units produced a remarkably loud and continuous noise, which made it extremely difficult to sleep. This level of disturbance is incompatible with a restful environment and should be addressed urgently. A more concerning matter arose during the checkout process. The staff member who assisted us exhibited unexpectedly rude behavior. We requested permission to leave our small bags in the lobby while we went out for breakfast, particularly given that we were completing an early checkout. Initially, she agreed, but moments later retracted her approval without providing a clear explanation. When we indicated that we would instead keep the bags in the room until the standard checkout time of 11 a.m., she informed us that our checkout had already been processed. This response was both unhelpful and unnecessarily abrupt. Following a brief but uncomfortable exchange, she reluctantly agreed to reopen our room until the designated checkout time. Nonetheless, the interaction left a negative impression due to the lack of courtesy displayed.
- 3/5
Most notably, the air-conditioning units produced a remarkably loud and continuous noise, which made it extremely difficult to sleep. This level of disturbance is incompatible with a restful environment and should be addressed urgently. A more concerning matter arose during the checkout process. The staff member who assisted us exhibited unexpectedly rude behavior. We requested permission to leave our small bags in the lobby while we went out for breakfast, particularly given that we were completing an early checkout. Initially, she agreed, but moments later retracted her approval without providing a clear explanation. When we indicated that we would instead keep the bags in the room until the standard checkout time of 11 a.m., she informed us that our checkout had already been processed. This response was both unhelpful and unnecessarily abrupt. Following a brief but uncomfortable exchange, she reluctantly agreed to reopen our room until the designated checkout time. Nonetheless, the interaction left a negative impression due to the lack of courtesy displayed.
- 5/5
Great location
- 5/5
Great location
- 1/5
Didn’t get any rest, construction work during night time. You can hear everything from the top floor.
- 1/5
Didn’t get any rest, construction work during night time. You can hear everything from the top floor.
- 5/5
very clean, and quite hotel with a great work nook! wonderful great prices; which is hard to find in sf - I will try to ALWAYS stay here as I am a regular commuter between Oregon and California.
- 5/5
very clean, and quite hotel with a great work nook! wonderful great prices; which is hard to find in sf - I will try to ALWAYS stay here as I am a regular commuter between Oregon and California.
- 5/5
Clean room, courteous staff. Good parking.
- 5/5
Clean room, courteous staff. Good parking.
- 5/5
Clean and nice location.
- 5/5
Clean and nice location.
- 5/5
The room was clean, although a bit smaller than expected with two queen beds. The staff were nice. The location is good. The beds were comfy. Almost everything was slightly better than I expected for the price. The room was everything I needed and all around a good experience. Would recommend.
- 5/5
The room was clean, although a bit smaller than expected with two queen beds. The staff were nice. The location is good. The beds were comfy. Almost everything was slightly better than I expected for the price. The room was everything I needed and all around a good experience. Would recommend.
- 5/5
AC / heater worked fine
- 5/5
AC / heater worked fine
- 3/5
The staff is amazing. My room was by the stairs and was the closest room to Lombard Street hence it was quite noisy. I did not find the bed overly comfortable and the same for the pillows. It was an average room at a competitive price hence the average rating.
- 3/5
The staff is amazing. My room was by the stairs and was the closest room to Lombard Street hence it was quite noisy. I did not find the bed overly comfortable and the same for the pillows. It was an average room at a competitive price hence the average rating.
- 5/5
Convient location
- 5/5
Convient location
- 5/5
Lovely accommodation close to everything! Very clean and safe. I’d highly recommend, thank you.
- 5/5
Lovely accommodation close to everything! Very clean and safe. I’d highly recommend, thank you.
- 5/5
Nice modernized rooms with fridge and microwave
- 5/5
Nice modernized rooms with fridge and microwave
- 4/5
Cleaner smell was a bit strong but I guess I rather it be overly clean than not.
- 4/5
Cleaner smell was a bit strong but I guess I rather it be overly clean than not.
- 5/5
Just one night here but the front desk was able to check me in into a room very early, before the 3pm check in. Room was very clean and modern. The area is really close to restaurants, bars and attractions. Parking was simple and we had no issues.
- 5/5
Just one night here but the front desk was able to check me in into a room very early, before the 3pm check in. Room was very clean and modern. The area is really close to restaurants, bars and attractions. Parking was simple and we had no issues.
- 5/5
Proprietor was very friendly and accommodating. Large room and good location 20-30 minute walk to Fisherman’s Wharf.
- 5/5
Proprietor was very friendly and accommodating. Large room and good location 20-30 minute walk to Fisherman’s Wharf.
- 5/5
The outside looked a little rough, but the inside was beautiful. Very clean, the same room feature of a super expensive hotel downtown, and so cozy. I will be staying again.
- 5/5
The outside looked a little rough, but the inside was beautiful. Very clean, the same room feature of a super expensive hotel downtown, and so cozy. I will be staying again.
- 2/5
When I checked in the gentleman was kind and helpful because I had two other family member checking in just a bit later. He told me to take a picture of the parking rules etc... So I did. We went out for dinner came back and the woman at the desk greeted me with EXTREME attitude when I asked about the parking and I did not understand their map I took a picture of. Needless to say my husband went in and gave her a few words after watching the exchange thru the window and knowing it did not go well. Then we found out when one of the other family members had checked in, got her and she was very rude to them as well. So it was not just me. However, I will not stay here again because of her.
- 2/5
When I checked in the gentleman was kind and helpful because I had two other family member checking in just a bit later. He told me to take a picture of the parking rules etc... So I did. We went out for dinner came back and the woman at the desk greeted me with EXTREME attitude when I asked about the parking and I did not understand their map I took a picture of. Needless to say my husband went in and gave her a few words after watching the exchange thru the window and knowing it did not go well. Then we found out when one of the other family members had checked in, got her and she was very rude to them as well. So it was not just me. However, I will not stay here again because of her.
- 5/5
Henry was great, super friendly and helpful! Thanks, amigo!
- 5/5
Henry was great, super friendly and helpful! Thanks, amigo!
- 5/5
The Francisco hotel is perfect all around not fancy, but nice, clean , new furniture easy walk to Ghirardelli, The buena vista adjacent to the beginning of the Trolley. FREE PARKING!! Will stay here on my next trip. The good price isn't a Reflections of hotel.
- 5/5
The Francisco hotel is perfect all around not fancy, but nice, clean , new furniture easy walk to Ghirardelli, The buena vista adjacent to the beginning of the Trolley. FREE PARKING!! Will stay here on my next trip. The good price isn't a Reflections of hotel.
- 4/5
Nice for the free parking. Safe area.
- 4/5
Nice for the free parking. Safe area.
- 4/5
Clean updated rooms. Easy parking on site. Close walk to many dining options.
- 4/5
Clean updated rooms. Easy parking on site. Close walk to many dining options.
- 4/5
Yes
- 4/5
Yes
- 4/5
Conveniently located near marina district. The price was reasonable and free parking.
- 4/5
Conveniently located near marina district. The price was reasonable and free parking.
- 4/5
clean room and parking was easy
- 4/5
clean room and parking was easy
- 3/5
The room was clean and comfortable. Road noise is loud though, so plan accordingly. I had to sleep with headphones in to drown it out. Had to knock off some stars for the service. The guy who checked us in was very rude from the get-go. After we checked in we asked if there was any way to pay to park an extra car since we had driven in from different states and were told no even though there were spots available and nothing online said it was limited when we booked it. They even have double-deep spots that can fit two cars. I should have called ahead to ask, but didn’t think about it till we got there. They would only give us another parking spot if we booked an entirely new room which would have been hundreds of more dollars than leaving it in a garage. We even asked if we could just leave it one night and move it the next day since it was already so late and the guy basically laughed and told us to get lost. So at 11pm we had to go drive around looking for a secure garage to leave our other car. Every time you drive in they will come out of the office and harass you until you show them your parking pass and also micromanage your parking job if it isn’t perfect. Very annoying!
- 3/5
The room was clean and comfortable. Road noise is loud though, so plan accordingly. I had to sleep with headphones in to drown it out. Had to knock off some stars for the service. The guy who checked us in was very rude from the get-go. After we checked in we asked if there was any way to pay to park an extra car since we had driven in from different states and were told no even though there were spots available and nothing online said it was limited when we booked it. They even have double-deep spots that can fit two cars. I should have called ahead to ask, but didn’t think about it till we got there. They would only give us another parking spot if we booked an entirely new room which would have been hundreds of more dollars than leaving it in a garage. We even asked if we could just leave it one night and move it the next day since it was already so late and the guy basically laughed and told us to get lost. So at 11pm we had to go drive around looking for a secure garage to leave our other car. Every time you drive in they will come out of the office and harass you until you show them your parking pass and also micromanage your parking job if it isn’t perfect. Very annoying!
- 5/5
Yes room for parking on site
- 5/5
Yes room for parking on site
- 5/5
The staff is wonderful, especially Henry. Everyone is so helpful and friendly. Great location. Clean and quiet rooms. And free parking!
- 5/5
The staff is wonderful, especially Henry. Everyone is so helpful and friendly. Great location. Clean and quiet rooms. And free parking!
- 5/5
We enjoyed our stay. It was close to the areas we wanted to walk to. There is street noise at night, but that was expected.
- 5/5
We enjoyed our stay. It was close to the areas we wanted to walk to. There is street noise at night, but that was expected.
- 5/5
Smooth check-in, parking on the property, clean rooms
- 5/5
Smooth check-in, parking on the property, clean rooms
- 4/5
It was a nice place. Only thing that even mattered was I couldn't crack a window. They had just cleaned and the small was a little strong. Room has a great a/c and heater
- 4/5
It was a nice place. Only thing that even mattered was I couldn't crack a window. They had just cleaned and the small was a little strong. Room has a great a/c and heater
- 3/5
Good value budget motel, comfortable and clean room. The elevator is slow. The location is convenient. There is some road noise such as sirens.
- 3/5
Good value budget motel, comfortable and clean room. The elevator is slow. The location is convenient. There is some road noise such as sirens.
- 5/5
Clean
- 4/5
Good
- 5/5
We will definitely stay here again. Very clean. Close to the Wharf. Professional and friendly staff.
- 4/5
safety
- 5/5
Clean hotel and ideal for a couple of days in San Francisco
- 5/5
Exactly what we were looking for with an economy hotel. Located close to the wharf and on a main road with easy access to public transportation. The room looked remodeled with a modern look. Nice and clean and functional. There was also parking included on the property, which is a huge plus. The accommodation is simple, but perfect if you don't plan of spending a lot of time in your room, just need it to sleep at night. Would definitely recommend if this is what you are looking for.
- 5/5
We enjoyed our stay, excellent accommodation and easy parking, close to amenities and convenient walking distance to all attractions.
- 4/5
Good value
- 5/5
Good location
- 3/5
A few min. from Pier 39 and within walking distance from the best pizza slice ever
- 4/5
Near everything. Manager very helpful & offered helpful suggestions for our stay!
- 5/5
The management works hard at making the hotel feel like it is brand new. They really make the effort to ensure their guests’ satisfaction.
- 4/5
Property is centrally located to the Presidio, marina district, Ghirardelli, Fort Mason and Pacific Heights.l (all within walking distance) Very clean, friendly staff, and easy parking. Rooms have been updated, and are comfortable. Lombard is a busy street and it does get a bit noisy, but the location is great. I will definitely stay again.
- 1/5
The BALL GUY in the reception room was so rude. Very disappointed Francisco Bay Inn have staff like him.
- 5/5
Excellent
- 3/5
Haus sehr herunter gekommen und laut. Unfreundliches Personal. Lediglich die Zimmer waren relativ neu und sauber
- 5/5
Excellent stay! Close to public transportation, coffee, pizza & wharf! Staff was amazing and accommodating
- 5/5
We enjoyed our stay the staff was great and walking distance to a lot of attractions.
- 5/5
Staff was very nice
- 2/5
room lacking any fresh air source and was sprayed heavily with disinfectant. asked for quiet room and got one on the main street. Parking is tight! Food options great. Bed was fine. One night is enough
- 5/5
Great location and well equipped hotel that was really good value. Staff really helpful too.
- 5/5
The entire property and room was well kept
- 5/5
This motel is very centrally located with an easy walking distance to the wharf district and North Beach, and it is right around the corner from a bus line to the mission district. My room was updated and clean, had a bathtub, which I appreciated, had a nice TV. The motel staff was exceptional, and even allowed me to park my car a few hours before check-in so that I could make this tour I had booked. I would recommend this place to anyone, especially if you have friends coming into San Francisco the one an affordable option with parking.
- 5/5
A very clean and comfortable place to stay that is close to the fisherman’s wharf area, many stores and restaurants, and the muni bus stop if you want to explore the many other areas of SF. Loved the free parking option and the complementary coffee in the morning. Staff was very nice. Check in and check out was a breeze. Highly recommend!
- 5/5
We stayed over for one night.The desk clerk was very helpful and welcoming. We really enjoyed the room and the beds were so comfortable!!!! We had a great nights sleep.We will definitely return to this hotel.I appreciate the desk clerks attention to detail !!!
- 4/5
Room was clean and comfortable, and the price was half what other hotels were charging. There was a fair amount of street noise/traffic, but not overwhelming.
- 4/5
We spent one night at Francisco Bay Inn. Reasonably affordable hotel with free parking and walkable to the wharf and pier. It’s an older building but the rooms have been updated quite nice with comfy beds. Room was clean. The walls are thin and it’s noisy but we were exhausted and crashed. The AC unit was noisy as well. I would absolutely stay here again, it worked out quite well for us. if you are a light sleeper, skip this one.
- 5/5
Convenient, clean
- 4/5
Free parking and newly renovated clean rooms. Just what we needed. Friendly staff.
- 5/5
This hotel offers free parking, which was a huge plus! The rooms were very clean as well. Area felt safe and was walkable.
- 5/5
Great location. Friendly, helpful staff. The room was clean, well-appointed and quiet. Nice area.
- 5/5
it just “ work “ . And that is more than great . Plus is an affordable super clean and nice ppl option in a great city
- 4/5
Convenient & friendly
- 5/5
Good
- 4/5
Building faces to the main road, naturally trafic noise were all the time
- 4/5
Noise level was high, particularly of guests. While parking is free, they spots are very small and fill up very fast.
- 4/5
Well located and within walking distance of attractions like Lombard Street and Fisherman's Wharf/Pier 39. Union Square and China Town are also within walking distance, albeit a little further away. The hotel is on a very busy road, so the noise may bother some people. We were so tired from all of the walking and travelling that it didn't bother us at all. Parking is very tight, particularly as we had a RAM truck, but the receptionist came out at helped us squeeze into a space, which was much appreciated. Overall I'd definitely recommend this hotel for short stay in San Francisco, as we both felt that it was well priced (given that it was also July 4th), clean, and conveniently located.
- 5/5
The staff was very friendly, helpful and very nice. Room and bathroom was remodeled and clean. Windows are sound proof, no noise from the street. I really recommend San Francisco Bay Inn.
- 4/5
Value for money. Nice location. Free self parking. Very clean. Good and comfortable room.
- 3/5
Parking hard and noisy, but clean and comfortable bed.
- 4/5
Convenient, nice staff and free parking
- 4/5
Property inside was newly renovated. Very clean modern and bed is very comfortable along with sheets and pillows clean and soft. Staff was very nice , communicated well, and very helpfull and respectful. Would definitky reccommend.
- 3/5
The room so small, they have only three pillows in each bed.
- 5/5
Very clean and free parking
- 5/5
This was in the perfect part of SanFrancisco. It was close to everything. The staff was very welcoming and let us park at the property for a few hours after we checked out.
- 5/5
A lot of street noise though. Bring earplugs.
- 5/5
Stayed here twice now and both experiences have been good!
- 4/5
Nice location within walking distance to the things we wanted to see and do. Clean, comfortable and ample room
- 3/5
The room was clean and organized but the noise of the air conditioning was unbearable and I couldn't sleep for two nights.
- 2/5
While the property staff is very nice and the location was convenient. This property is very loud and the beds and pillows are hard. We heard every siren and speeding car all night. However, it is clean and a short drive to many restaurants, museums and the beach. We will most likely not be staying here again. I’d you stay maybe ask for a room in the back to help drown out the noise.
- 5/5
Excellent location, very friendly stuff…
- 5/5
Very nice
- 5/5
Rooms clean, beds were comfortable. Staff was friendly and helpful. Appreciated the free parking that was available onsite. Cute little Italian style coffee shop, convenience store and fabulous pizza restaurant all just a short walk from the hotel. Several main attractions are within walking distance as well. Lombard street, Pier 39 and Fisherman's Wharf, all within a 20-25 minute walk away. This is so helpful since parking in these areas is challenging and at a premium price.
- 5/5
The property is conveniently located and close to major attractions! Staff are great and accommodating, and managed to get us a room for an early check-in. The room was nice and clean. The property is close to a busy road though so it can get noisy at times from vehicle traffic.
- 5/5
Very clean and cozy, loved the vibes and very friendly staff!
- 5/5
Great place to stay!
- 5/5
Very good very clean
- 5/5
Great hotel with good staff and amenities
- 4/5
It was nice area and the best part was having free parking. Staff was nice
- 3/5
We stayed here before and had a better experience. However, this time we were placed in a room right along the street, so the traffic was much noisier. Plus, the neighbors this visit were loud (yelling outside during evening hours and stomping inside the room @4:30am). Despite not getting the best sleep, the staff was kind and parking was safe.
- 4/5
Room was clean, beds were comfy, large clean bathroom. Thank you
- 5/5
Great location. Parking was free and available at late checkin. Newly renovated. Only issue was old ac which didn’t work, but hotel staff responded. Great view from top floor .
- 4/5
- 5/5
My wife and I stayed at the Francisco Bay Inn during her knee surgery, and we were very pleased with our experience. Henri, in particular, went above and beyond to ensure we were well-cared for. He made sure my was comfortable and that her post-surgery needs were not a concern. Overall the hotel was clean, and the staff was friendly.
- 5/5
Super clean property. Nice staff. Very friendly. You can see the golden gate from the balcony.
- 4/5
Convenient location.
- 5/5
Enjoyed it
- 5/5
Hotel is in a great location, very close to the bridge and with lots of public transportation nearby. Staff was very helpful and made sure there was always parking available. Room was really nice, clean, and modern.
- 5/5
The owner/manager was so kind & so helpful. It is basic, but super clean, spacious, parking friendly, close to good eats. I would stay here again.
- 5/5
We really enjoyed our stay here as there were 3 of us. Rooms are very comfortable and clean. We had 2 queen beds. They have an elevator; ice machine and a really cool coffee machine in the lobby! Serves Pete’s and Starbucks! I really dug the guy at the front desk, very attentive and knowledgeable. Well, that’s what you can’t read. Will be returning.
- 4/5
I was clean and nice. But it was a little noisy from the street traffic
- 4/5
Front staff was super nice. Rooms were clean. Beds were comfortable. The building is dated and parking wasn’t the best from a come & go convince standpoint. But would stay here again.
- 4/5
Nice motel on Lombard street with easy access to San Francisco. Free parking for cars was a wonderful plus. Rooms were clean and well maintained and the motel was quiet overall with no drama or issues.
- 2/5
Not as nice as the pictures
- 3/5
Very small room have weird odor
- 4/5
Great
- 3/5
Stayed here for a night. Okay for the price. Our room had a musty smell and our bathroom fan didn’t work. Staff were pleasant and check in/out was quick and easy
- 4/5
However, the noise was Lombard St was too much. The rooms had poor sound proof, and the noise from the traffic, especially the motorbikes, could be disruptive to many sleepers.
- 2/5
The room itself was very nice and clean. The walls are very thin and we unfortunately could hear every word of people who passed by our room. The traffic noises were so loud that we did not get much sleep after 6am when the traffic started. The location is great and we had a great view of the golden gate bridge from our window. We will unfortunately not stay again due to the extremely loud noises.
- 5/5
Clean, updated rooms. Very basic, but just what we needed.
- 4/5
I was able to check in earlier with no additional fees and front desk staff was helpful when giving directions for taking public transportation.
- 3/5
The property was decent, the room was clean, and it was very affordable. The rooms are smaller than I expected and if there’s no parking you’ll have to double park. We were within driving distance of everything which was great! The gentlemen that work there were extremely kind.
- 5/5
We checked in so late and they were so accommodating. The beds were comfy and we walked to the MOST delicious breakfast spot ever in just 2 minutes. New spot on Polk…you won’t regret it!!!
- 4/5
Everything is walking distance.Place is remodeled in excellent condition.
- 4/5
Nice and clean(although we got bit by something in a few spots). We don’t think it was in the room?? Great location for us.
- 5/5
The people above were very noisy with kids. The rom was very modern and clean. Would come back again. The people were very hospitable.
- 5/5
Loved everything but the area. There's a bus right out the front which is convenient, and only like a $10 uber to fisherman's Wharf so it's not the worst. Staff were very kind, and rooms was immaculate. Very happy with our stay.
- 5/5
The best option in the neighborhood
- 4/5
Property was good .A little old and dated but did what we needed .Bath had no plug so gentleman changed us to a new room straight away so that was good .
- 3/5
Room smelled overwhelming like cleanser. Made my eyes water all night
- 5/5
I had no problems checking in or parking. Hotel was very basic, but super clean. Felt safe and quiet. Hot water and fridge worked. Bed was comfortable. Tons of food options within walking/driving distance. I’m usually very on edge and observant of surroundings, but I saw absolutely nothing worrisome and felt very safe.
- 5/5
Great place to stay
- 4/5
Very nice place to stay.
- 4/5
Good value, beautifully renovated rooms, friendly staff.
- 5/5
Great location, clean room, great price. Free parking, nice staff.
- 3/5
Didn’t like it
- 5/5
I was really impressed by my stay there. The staff were friendly and very helpful and the room was clean and comfy. You never know what you are getting when booking on line, but this place was great. I would stay there again. Fridge and Microwave in room. Big comfy bed and big screen TV.