Residence Inn San Diego Del Mar
About Residence Inn San Diego Del Mar
Located 14 miles away from SeaWorld San Diego, this hotel features a fully equipped kitchen in each unit, free WiFi and an outdoor swimming pool. A daily hot breakfast buffet is included. A flat-screen cable satellite TV is provided in each guest room at Residence Inn San Diego Del Mar. All of the air-conditioned guest rooms include a work desk and a seating area. Guests of Del Mar Residence Inn can work out in the state-of-the-art fitness center. A guest launderette and BBQ facilities are located on-site. A social hour is hosted 3 times a week. Del Mar Surfside Race Place is 5 miles away from this hotel. Torrey Pines Municipal Golf Course is 10 minutes’ drive away. Balboa Park and the San Diego Zoo are 17 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
Guests generally have a positive experience at the hotel, appreciating the cleanliness, comfortable rooms, and friendly staff. However, some common complaints include noise from air conditioning units, parking fees, and issues with breakfast availability and quality.
- Clean and comfortable rooms
- Friendly and helpful staff
- Noisy air conditioning units
- Parking fees
- 1/5
Front desk: horrible service
- 4/5
Very good
- 5/5
Clean and comfortable! The staff was amazing! Very proactive N/a
- 5/5
Clean and comfortable! The staff was amazing! Very proactive N/a
- 5/5
The staff were very friendly and helpful without fail.
- 5/5
Wonderful staff
- 4/5
When I went to check-in, my pool view room wasn’t and sled to come back after 4pm. I came back and my room was changed to a much noisier room by the highway.
- 5/5
Great location
- 5/5
Exceptional
- 5/5
Amazing staff great location plenty of parking 🅿️ [underground]
- 2/5
Shower had hairs in it.
- 5/5
Great staff and stay and experience
- 2/5
The laundry facility is coin operated and it cost $11.00 to do one load of laundry.
- 5/5
Exceptional
- 5/5
Yes it did
- 4/5
Did not like the $28 parking fee. But everything else was great.
- 4/5
Did not like the $28 parking fee. But everything else was great.
- 5/5
Clean rooms; nice breakfast!
- 5/5
Clean rooms; nice breakfast!
- 5/5
The Staff was super friendly, and the complex was clean and comfortable. Our room was great with a nice Kitchenette which help us make the most of our vacation in place of having to hunt down restaurants that meet our dietary requirements. Your breakfast was fantastic and I am glad to be a Marriott member.
- 5/5
The Staff was super friendly, and the complex was clean and comfortable. Our room was great with a nice Kitchenette which help us make the most of our vacation in place of having to hunt down restaurants that meet our dietary requirements. Your breakfast was fantastic and I am glad to be a Marriott member.
- 4/5
Nice and clean with very polite staff.
- 4/5
Nice and clean with very polite staff.
- 5/5
The furnishings and interior, cleanliness, modern fittings, convenience, water refilling , home kitchen, good breakfast Too far from old town
- 4/5
Location is convenient to where we need to stay. Hotel was in older condition than other Resident Inns. The beds were creaky, sinking, and uncomfortable. Couldn't sleep very well.
- 4/5
Location is convenient to where we need to stay. Hotel was in older condition than other Resident Inns. The beds were creaky, sinking, and uncomfortable. Couldn't sleep very well.
- 5/5
room is very clean
- 5/5
room is very clean
- 4/5
Basic hotel. Clean room.
- 4/5
Basic hotel. Clean room.
- 5/5
Adequate
- 5/5
Adequate
- 5/5
This property works out great for us when we visit Del Mar. It offers easy access to the freeway and is a reasonable distance from Torrey Pines State Park and the Pacific Ocean beach. The generous full breakfast offered as part of the booking is a real plus. The staff at this hotel are exceptionally friendly and eager for your stay to be enjoyable. Parking in the underground garage costs extra, but is worthwhile as on-street parking is limited.
- 5/5
This property works out great for us when we visit Del Mar. It offers easy access to the freeway and is a reasonable distance from Torrey Pines State Park and the Pacific Ocean beach. The generous full breakfast offered as part of the booking is a real plus. The staff at this hotel are exceptionally friendly and eager for your stay to be enjoyable. Parking in the underground garage costs extra, but is worthwhile as on-street parking is limited.
- 5/5
Close to the freeway. Easy parking and close to the room. Very comfortable bed! Nothing.
- 5/5
Exceptional
- 5/5
Close to the freeway. Easy parking and close to the room. Very comfortable bed! Nothing.
- 5/5
Excellent service
- 5/5
Excellent service
- 3/5
The sofa bed was not made up. No sheets or blankets. Did make it up when I asked.
- 3/5
The sofa bed was not made up. No sheets or blankets. Did make it up when I asked.
- 4/5
What i like is i can cook my own food. what i dont like is the breakfast food.maybe,more options of food.
- 4/5
What i like is i can cook my own food. what i dont like is the breakfast food.maybe,more options of food.
- 3/5
There was a few flees on the couch, someone kept knocking early in the morning and we looked through the peep hole and it looked like someone was at the wrong door.
- 3/5
There was a few flees on the couch, someone kept knocking early in the morning and we looked through the peep hole and it looked like someone was at the wrong door.
- 4/5
Everything was great except the pillows, they were terrible and super soft, I thought all hotels have changed to memory foam ones.
- 4/5
Everything was great except the pillows, they were terrible and super soft, I thought all hotels have changed to memory foam ones.
- 4.5/5
Location was great. The staff was very friendly. The garbage truck came early in the morning and woke us up twice.
- 4.5/5
Location was great. The staff was very friendly. The garbage truck came early in the morning and woke us up twice.
- 5/5
Quiet area near restaurants.
- 5/5
Quiet area near restaurants.
- 4/5
Good location for my plans. Nice clean hotel! Lots of road noise, but was to be expected given the location. Was pretty quite otherwise.
- 4/5
Good location for my plans. Nice clean hotel! Lots of road noise, but was to be expected given the location. Was pretty quite otherwise.
- 5/5
I love how was easy in easy out. I enjoyed the quietness and efficiency of getting to my room. The staff was really nice as well
- 5/5
I love how was easy in easy out. I enjoyed the quietness and efficiency of getting to my room. The staff was really nice as well
- 5/5
Great time
- 5/5
Great time
- 4/5
The manager and staff telling me the neighbors could not sleep cuz of the barking of my dog. When the truth is we were with him all night and he never barked. He barked a few when we leave but is quiet after that. The manager and staff telling me that the neighbors could not sleep cuz of my dog when the truth is my dog was with us all night and he never barked.
- 4/5
The manager and staff telling me that the neighbors could not sleep cuz of my dog when the truth is my dog was with us all night and he never barked.
- 5/5
Exceptional
- 5/5
Comfortable pillow and bed as well great breakfast. Will be back. Thank you!
- 5/5
Comfortable pillow and bed as well great breakfast. Will be back. Thank you!
- 5/5
Loved this stay! Room was super clean. Loved the mini suite aspect. Spacious! Continental breakfast was good too, the workers were very on top of making sure it was stocked and clean.
- 5/5
Loved this stay! Room was super clean. Loved the mini suite aspect. Spacious! Continental breakfast was good too, the workers were very on top of making sure it was stocked and clean.
- 5/5
The furnishings and interior, cleanliness, modern fittings, convenience, water refilling , home kitchen, good breakfast Too far from old town
- 4/5
It had a dog potty area and we were located close to it. Not sure if this was on purpose but it was so convenient.
- 4/5
It had a dog potty area and we were located close to it. Not sure if this was on purpose but it was so convenient.
- 5/5
Absolutely wonderful stay!! Staff is super friendly! Property is neat and clean. Breakfast was the best I've ever had at any hotel I've ever stayed at. Great service!
- 5/5
Absolutely wonderful stay!! Staff is super friendly! Property is neat and clean. Breakfast was the best I've ever had at any hotel I've ever stayed at. Great service!
- 4/5
Will stay there again.
- 4/5
Will stay there again.
- 4/5
Gym is very very basic and underwhelming. Otherwise things are good like any residence inn. Would recommend it
- 4/5
Gym is very very basic and underwhelming. Otherwise things are good like any residence inn. Would recommend it
- 2/5
I reserved a one bedroom suite but was given a handicap room when checking in . I went downstairs and they told me none was available, I checked in online one day before .Seniors we had to step over a bathtub not safe . Not good . They wanted to change rooms the next day after we settled in .
- 2/5
I reserved a one bedroom suite but was given a handicap room when checking in . I went downstairs and they told me none was available, I checked in online one day before .Seniors we had to step over a bathtub not safe . Not good . They wanted to change rooms the next day after we settled in .
- 3/5
We have stayed here before and it was better. The food quality was not great. They have conference rooms downstairs and sometimes decide to enforce if you can eat in there and sometimes they don't. They also have let us reserve them for free many times for work and suddenly informed us they would charge $30/hour for a room that had no sign indicating that and no one ever using it. The pull out is very uncomfortable so I wouldn't rely on that for another adult to comfortably sleep on. The bathroom did not ventilate very well. The staff are nice and it's a good enough hotel - we were just there for over a week.
- 3/5
We have stayed here before and it was better. The food quality was not great. They have conference rooms downstairs and sometimes decide to enforce if you can eat in there and sometimes they don't. They also have let us reserve them for free many times for work and suddenly informed us they would charge $30/hour for a room that had no sign indicating that and no one ever using it. The pull out is very uncomfortable so I wouldn't rely on that for another adult to comfortably sleep on. The bathroom did not ventilate very well. The staff are nice and it's a good enough hotel - we were just there for over a week.
- 5/5
Great service, quite
- 5/5
Great service, quite
- 5/5
It was great
- 5/5
It was great
- 4.5/5
Superb
- 5/5
Very clean. Although mattress and pillows could use an improvement. Helpful staff. Good parking. Good breakfast.
- 5/5
Very clean. Although mattress and pillows could use an improvement. Helpful staff. Good parking. Good breakfast.
- 4/5
Good for the price !
- 4/5
Good for the price !
- 5/5
On-street parking was possible, and we preferred that option.
- 5/5
On-street parking was possible, and we preferred that option.
- 5/5
Excellent experience. Friendly staff, great breakfast
- 5/5
Excellent experience. Friendly staff, great breakfast
- 4.5/5
Friendly staff - clean rooms The breakfast choices I felt were limited.
- 4.5/5
Friendly staff - clean rooms The breakfast choices I felt were limited.
- 5/5
Facility was great room was great. Staff was wonderful.
- 5/5
Facility was great room was great. Staff was wonderful.
- 5/5
Great stay
- 5/5
Great stay
- 5/5
it’s a very comfortable property and room. Very good breakfast. The only things I did not like was that there was no safe in the room and no free parking.
- 5/5
it’s a very comfortable property and room. Very good breakfast. The only things I did not like was that there was no safe in the room and no free parking.
- 5/5
Good breakfast, comfortable rooms ,quiet air-conditioning, friendly helpful stuff
- 5/5
Good breakfast, comfortable rooms ,quiet air-conditioning, friendly helpful stuff
- 5/5
I would prefer to have had a larger patio or outdoor space to relax.
- 5/5
I would prefer to have had a larger patio or outdoor space to relax.
- 1/5
Absolutely they were two things that stood out in my mind. If you could have a manager call me that would be helpful.
- 2.5/5
I did enjoy the bed. I also enjoyed how friendly the staff was. I did not like the extra hidden fees. The website said 570 but ended up charging us around 800 dollars. I also didn’t understand paying for parking. The hotel was way too costly for what was provided. The housekeeping rule was very odd to me, you would have to either request it or wait two days for your room to be cleaned. The couch in our suite was very hard and uncomfortable. The membership was also heavily forced onto us. I will not stay here again.
- 2.5/5
I did enjoy the bed. I also enjoyed how friendly the staff was. I did not like the extra hidden fees. The website said 570 but ended up charging us around 800 dollars. I also didn’t understand paying for parking. The hotel was way too costly for what was provided. The housekeeping rule was very odd to me, you would have to either request it or wait two days for your room to be cleaned. The couch in our suite was very hard and uncomfortable. The membership was also heavily forced onto us. I will not stay here again.
- 3.5/5
Value for money Unclean towels. These were replaced with clean ones.
- 3/5
Location was ideal and centrally located for trip itinerary; however, there was "one complaint": no housekeeping beyond the first night of six night stay..unacceptable for a Marriott facility.
- 3/5
Location was ideal and centrally located for trip itinerary; however, there was "one complaint": no housekeeping beyond the first night of six night stay..unacceptable for a Marriott facility.
- 3.5/5
Food and location.
- 5/5
Underground parking was quite convenient but pricey. There was a bit of noise from the adjoining gas station and its car wash at times but nothing too terrible.
- 5/5
Underground parking was quite convenient but pricey. There was a bit of noise from the adjoining gas station and its car wash at times but nothing too terrible.
- 3.5/5
Breakfast standard has deteriorated. No fresh fruits. Sausage is chewy.
- 5/5
Perfect for what we needed.
- 5/5
Perfect for what we needed.
- 5/5
Everything
- 3/5
The air conditioning was so loud you weren't able to sleep. Asked for toilet paper the first night and they didn't bring it, had to go downstairs the next morning to get it.
- 3/5
The air conditioning was so loud you weren't able to sleep. Asked for toilet paper the first night and they didn't bring it, had to go downstairs the next morning to get it.
- 4/5
I have nothing to add.
- 4/5
I have nothing to add.
- 4.5/5
Great location, great room and amenities. Staff was great. The sofa bed was truly awful. We had to go out and buy and twin blow up mattress for our daughter. She was very sore having slept on the sofa bed.
- 5/5
My mom and I had a wonderful stay! The staff was just amazing, especially Ketan and Ana who helped us check in and out. Ana greeted us every morning and Ketan helped us with an early check in. We will be staying here every time we visit San Diego! Breakfast was great and the staff made sure to keep everything stocked and tidy. Perfect space for a 4 day trip.
- 5/5
My mom and I had a wonderful stay! The staff was just amazing, especially Ketan and Ana who helped us check in and out. Ana greeted us every morning and Ketan helped us with an early check in. We will be staying here every time we visit San Diego! Breakfast was great and the staff made sure to keep everything stocked and tidy. Perfect space for a 4 day trip.
- 4.5/5
breakfest was good, and i love the location The internet WiFi was very bad,
- 5/5
The motion sensing light came on whenever we got up during the night. We tried to shut it off but did not stay off.
- 4/5
Nice studios, clean and comfortable Unattractive pool area with small pool and no spa.
- 5/5
staff friendly
- 5/5
staff friendly
- 4/5
It is close to the office. The sink in the room has a drainage hole, which looks rather dirty and smells a bit. It would be good to sanitize it.
- 4/5
It is close to the office. The sink in the room has a drainage hole, which looks rather dirty and smells a bit. It would be good to sanitize it.
- 5/5
Nice property, small stocked kitchen space, excellent hot shower. Friendly staff
- 4/5
Nice quiet, hotel friendly staff my only issue was they would not offer me a late checkout when I requested it
- 4/5
Nice quiet, hotel friendly staff my only issue was they would not offer me a late checkout when I requested it
- 5/5
Good overall stay. Would stay at that location again!
- 5/5
Good overall stay. Would stay at that location again!
- 5/5
Clean with friendly and helpful staff. Extra fee for parking.
- 3.5/5
The beds need to be replaced. The mattress were not comfortable.
- 5/5
Limited street parking
- 5/5
Limited street parking
- 5/5
The entire room is so nice, the beds are sooo comfortable as well as the pillows. The breakfast was really good. Easy access to the freeway.
- 5/5
Very nice place close to Del Mar race track just stayed 1 night. The breakfast should be available unti 10.00 A.M.
- 5/5
Very nice place close to Del Mar race track just stayed 1 night. The breakfast should be available unti 10.00 A.M.
- 5/5
everything was amazing, from the room to the front desk. Ana helped me out so much and i will forever be thankful to her! definitely will stay here next time i am back in California!
- 5/5
everything was amazing, from the room to the front desk. Ana helped me out so much and i will forever be thankful to her! definitely will stay here next time i am back in California!
- 4/5
Fast staff
- 4/5
Fast staff
- 5/5
The customer service was one of a kind. All staff was attentive and very friendly. They made us feel welcome.
- 5/5
The customer service was one of a kind. All staff was attentive and very friendly. They made us feel welcome.
- 5/5
It was a very pleasant stay. The room was clean and comfy. And all the staff we met were very nice and sweet. Will definitely visit again in the future!
- 5/5
It was a very pleasant stay. The room was clean and comfy. And all the staff we met were very nice and sweet. Will definitely visit again in the future!
- 3/5
Too Noisy, either from the freeway, refrigerator or air conditioner. Bed was uncomfortable. Was like sleeping on a giant marshmallow with two sunken in holes on both sides. Staff was great and place was clean.
- 3/5
Too Noisy, either from the freeway, refrigerator or air conditioner. Bed was uncomfortable. Was like sleeping on a giant marshmallow with two sunken in holes on both sides. Staff was great and place was clean.
- 2/5
Hallways had a bad smell. Sofa bed was impossible to sleep in. It was disappointing comparing to the photos.
- 2/5
Hallways had a bad smell. Sofa bed was impossible to sleep in. It was disappointing comparing to the photos.
- 4/5
Limited street parking so had to pay fee
- 4/5
Limited street parking so had to pay fee
- 4/5
Very comfortable and quiet. Service was excellent. The AC unit in the bedroom was extremely loud and Internet was weak. TV buffered and Tech support could not get my kindle on line.
- 4/5
Very comfortable and quiet. Service was excellent. The AC unit in the bedroom was extremely loud and Internet was weak. TV buffered and Tech support could not get my kindle on line.
- 5/5
The Residence Inn was a very nice and clean place to stay. The front desk person that checked me in was very helpful and made a great recommendation to get a tee time for Torrey Pines and it worked! I highly recommend stay at this property if your in town..
- 5/5
The Residence Inn was a very nice and clean place to stay. The front desk person that checked me in was very helpful and made a great recommendation to get a tee time for Torrey Pines and it worked! I highly recommend stay at this property if your in town..
- 4/5
Was very convenient going to and from different locations. Easy access to many fun things. The staff was amazing specially the breakfast service staff. They took care of any amd all requests and helped out as much as they could with smile on their faces.
- 4/5
Was very convenient going to and from different locations. Easy access to many fun things. The staff was amazing specially the breakfast service staff. They took care of any amd all requests and helped out as much as they could with smile on their faces.
- 5/5
Everyone at the reception area were great in providing outstanding service and great hospitality
- 5/5
Everyone at the reception area were great in providing outstanding service and great hospitality
- 5/5
Need to offer more pillows
- 5/5
Need to offer more pillows
- 5/5
The entire hotel was immaculate. From the rooms to the breakfast area everything was clean and comfortable. Our 2 bedroom suite was spacious and accommodated 6 people comfortably. Everything you needed to cook and wash dishes was available in the room. It’s a great pet friendly hotel with a designated area for potty breaks for your dogs. They supply waste bags. The area around the hotel was great for walking my dog. I felt save and took my dog on pleasant walks up and down the hills. I would definitely be staying here again in the future.
- 5/5
The entire hotel was immaculate. From the rooms to the breakfast area everything was clean and comfortable. Our 2 bedroom suite was spacious and accommodated 6 people comfortably. Everything you needed to cook and wash dishes was available in the room. It’s a great pet friendly hotel with a designated area for potty breaks for your dogs. They supply waste bags. The area around the hotel was great for walking my dog. I felt save and took my dog on pleasant walks up and down the hills. I would definitely be staying here again in the future.
- 5/5
The bed was so comfortable and the room was great!!
- 5/5
The bed was so comfortable and the room was great!!
- 5/5
Stayed here for business for almost a week. The shining star of this hotel are the lovely staff. Sweet, welcoming, attentive - I looked forward to seeing them. The breakfast was good, iced coffee a plus! The room was exactly what I needed for my time there and was conveniently located.
- 5/5
Stayed here for business for almost a week. The shining star of this hotel are the lovely staff. Sweet, welcoming, attentive - I looked forward to seeing them. The breakfast was good, iced coffee a plus! The room was exactly what I needed for my time there and was conveniently located.
- 2/5
The front desk seemed over rude and not wanting to help when needed. I need an invoice with pricing - as this is a work expense.. when asking for that, I was told no.. so I asked how much exactly the charge was.. I was told “around $1,000” .. so confused why I couldn’t receive an invoice or an accurate amount.. As far as my room: nice area. Smaller than pictured, but nice. Bathroom had not been stocked with toilet paper or clean towels. But when calling down, that was quickly fixed. Our sheets though had multiple dark rings. Almost looking like coffee stains. Hope it just an unfortunate event - overall just yucky.
- 2/5
The front desk seemed over rude and not wanting to help when needed. I need an invoice with pricing - as this is a work expense.. when asking for that, I was told no.. so I asked how much exactly the charge was.. I was told “around $1,000” .. so confused why I couldn’t receive an invoice or an accurate amount.. As far as my room: nice area. Smaller than pictured, but nice. Bathroom had not been stocked with toilet paper or clean towels. But when calling down, that was quickly fixed. Our sheets though had multiple dark rings. Almost looking like coffee stains. Hope it just an unfortunate event - overall just yucky.
- 5/5
We had to go to work at a restaurant in this city and had no choice but to bring our two sons with us, and they had a blast at this hotel. it’s like a mini apartment it had everything we needed. The complimentary breakfast was a hit for them.
- 5/5
We had to go to work at a restaurant in this city and had no choice but to bring our two sons with us, and they had a blast at this hotel. it’s like a mini apartment it had everything we needed. The complimentary breakfast was a hit for them.
- 4/5
Hotel was nice except for dated bathroom. My biggest complaint is with hotels.com for not listing a additional $18 a day parking fee that was not listed on booking. I chose this hotel because it did not have a parking fee listed and felt it was worth a little extra driving to save the $72. It’s disappointing!
- 4/5
Hotel was nice except for dated bathroom. My biggest complaint is with hotels.com for not listing a additional $18 a day parking fee that was not listed on booking. I chose this hotel because it did not have a parking fee listed and felt it was worth a little extra driving to save the $72. It’s disappointing!
- 5/5
Clean and spacious 2 bedroom. The staff was very friendly.
- 5/5
Clean and spacious 2 bedroom. The staff was very friendly.
- 4/5
All was fine. One exception: toilet paper holder is semi-broken on #309
- 4/5
All was fine. One exception: toilet paper holder is semi-broken on #309
- 5/5
Good staffs. Breakfast was not that good.
- 5/5
Good staffs. Breakfast was not that good.
- 5/5
The only weird thing was the bathroom vent fan was inside of the shower (above) and it didn't work which was expected considering its getting direct exposure to steam and is within splash zone if you're washing your hair.
- 5/5
The only weird thing was the bathroom vent fan was inside of the shower (above) and it didn't work which was expected considering its getting direct exposure to steam and is within splash zone if you're washing your hair.
- 4/5
Clean and comfortable stay.
- 4/5
Clean and comfortable stay.
- 2/5
Parking cost per night in a locked garage under the building and yet my sons car was broken into our last night there. There are no cameras in the garage to see who did it or what time. I was very disappointed.
- 2/5
Parking cost per night in a locked garage under the building and yet my sons car was broken into our last night there. There are no cameras in the garage to see who did it or what time. I was very disappointed.
- 5/5
We were very satisfied with the residence inn, staff, cleanliness, and amenities!
- 5/5
We were very satisfied with the residence inn, staff, cleanliness, and amenities!
- 4/5
Nice quiet area.
- 4/5
Nice quiet area.
- 5/5
we enjoyed our stay and would stay there again. everyone was nice except the day we arrived that the woman at the desk was rude and didn't seem to care for our needs! We stayed there for 3 weeks to visit my daughter who just had a baby.
- 5/5
we enjoyed our stay and would stay there again. everyone was nice except the day we arrived that the woman at the desk was rude and didn't seem to care for our needs! We stayed there for 3 weeks to visit my daughter who just had a baby.
- 5/5
The property was clean and staff were friendly. I was disappointed that I had to pay extra for parking. I didn't see this listed when I booked. It added extra money to an already expensive trip and as such added undue stress. Cleaning was also reduced to once a week which I was okay with but staff or a notice should tell you what to do if you want garbage collected or an extra towel. I know you can call but simply telling people when they check in would be a good idea.
- 5/5
The property was clean and staff were friendly. I was disappointed that I had to pay extra for parking. I didn't see this listed when I booked. It added extra money to an already expensive trip and as such added undue stress. Cleaning was also reduced to once a week which I was okay with but staff or a notice should tell you what to do if you want garbage collected or an extra towel. I know you can call but simply telling people when they check in would be a good idea.
- 5/5
It was great, Room was very nice and very comfortable. Short on staff, but everywhere is
- 5/5
It was great, Room was very nice and very comfortable. Short on staff, but everywhere is
- 4/5
Good stay for family. Good service overall. Staffing shortage due to covid has some impact. It is understandable. Breakfast was well planned given the covid restrictions.
- 4/5
Good stay for family. Good service overall. Staffing shortage due to covid has some impact. It is understandable. Breakfast was well planned given the covid restrictions.
- 3/5
Property is clean but ok maintained.. Had couple water leaks in room. Some staff people are courteous others are ok.
- 3/5
Property is clean but ok maintained.. Had couple water leaks in room. Some staff people are courteous others are ok.
- 1/5
Never got any room service, nothing ever got cleaned up during our stay and we never got fresh towels
- 1/5
Never got any room service, nothing ever got cleaned up during our stay and we never got fresh towels
- 5/5
Great stay, clean room, fast service!! I would reccomend!
- 5/5
Great stay, clean room, fast service!! I would reccomend!
- 1/5
Había animales en la cama me picaron todo a la hora de decir en la administración prácticamente me corrieron del hotel. Muy mala atención no hay limpieza a las habitaciones no cambian nunca las sábanas ni las toallas estuve 2 semanas
- 1/5
Había animales en la cama me picaron todo a la hora de decir en la administración prácticamente me corrieron del hotel. Muy mala atención no hay limpieza a las habitaciones no cambian nunca las sábanas ni las toallas estuve 2 semanas
- 4/5
This was a solid hotel. The trash in the common areas could be cleared more often and the room could have been cleaned a bit better. We found crumbs in the kitchen area and the mirror on the bathroom door had finger and lip marks still visible. On the whole, I was happy with the accommodations. They just need to step it up a little better on the cleaning.
- 4/5
This was a solid hotel. The trash in the common areas could be cleared more often and the room could have been cleaned a bit better. We found crumbs in the kitchen area and the mirror on the bathroom door had finger and lip marks still visible. On the whole, I was happy with the accommodations. They just need to step it up a little better on the cleaning.
- 3/5
To be fair, the staff was really friendly and helpful. That said, the room was pretty dirty. I first noticed hair in the tub (big clumps) and on the floor and called housekeeping to re-clean. They did and were very apologetic. Unfortunately, the mop left more hair on the floor than it picked up. I then started to notice how grimy the room was in general (baseboards were filthy, the inside of the freezer, hair on the desk, etc. When I used a paper towel to wipe up the left behind hair on the floor, it came up black. Kind of gave up asking to have it cleaned - the whole place needs a deep cleaning. Fortunately, was only staying one night.
- 3/5
To be fair, the staff was really friendly and helpful. That said, the room was pretty dirty. I first noticed hair in the tub (big clumps) and on the floor and called housekeeping to re-clean. They did and were very apologetic. Unfortunately, the mop left more hair on the floor than it picked up. I then started to notice how grimy the room was in general (baseboards were filthy, the inside of the freezer, hair on the desk, etc. When I used a paper towel to wipe up the left behind hair on the floor, it came up black. Kind of gave up asking to have it cleaned - the whole place needs a deep cleaning. Fortunately, was only staying one night.
- 4/5
Too far away from public transportation. We ended up spending a lot of $$ on Uber and Lyft to get where we wanted to be. The sink faucet didn't work correctly, the microwave didn't work correctly and the GFI for the coffee maker kept throwing. A hot tub instead of the very tiny pool would be welcome.
- 4/5
Too far away from public transportation. We ended up spending a lot of $$ on Uber and Lyft to get where we wanted to be. The sink faucet didn't work correctly, the microwave didn't work correctly and the GFI for the coffee maker kept throwing. A hot tub instead of the very tiny pool would be welcome.
- 5/5
Clean hotel
- 5/5
Clean hotel
- 5/5
Oh and a huge bonus is that they provided breakfast to go, which is a ton more than most places. Options were limited, but decent. You just take it back to your room, heat it up and you are good to go. Pros: *Nice location *Clean and safe hotel *Friendly Staff *Breakfast to go during COVID Cons: *Charge for parking ($15 per day) *Leaky shower door *Tight space with the sofa bed *Room not stocked with enough supplies for amount of registered guests.
- 5/5
Oh and a huge bonus is that they provided breakfast to go, which is a ton more than most places. Options were limited, but decent. You just take it back to your room, heat it up and you are good to go. Pros: *Nice location *Clean and safe hotel *Friendly Staff *Breakfast to go during COVID Cons: *Charge for parking ($15 per day) *Leaky shower door *Tight space with the sofa bed *Room not stocked with enough supplies for amount of registered guests.
- 3/5
Good stay. Wish the front desk can be more clear in communication
- 3/5
Good stay. Wish the front desk can be more clear in communication
- 5/5
The room was comfortable and clean. Despite having noisy neighbors that I could hear from the hallway, the room was quiet. The morning breakfast was generous and diverse. The staff were all friendly and accommodating with information about the area. The only disappointing amenity was the swimming pool. It was very small and limited for families with children.
- 5/5
The room was comfortable and clean. Despite having noisy neighbors that I could hear from the hallway, the room was quiet. The morning breakfast was generous and diverse. The staff were all friendly and accommodating with information about the area. The only disappointing amenity was the swimming pool. It was very small and limited for families with children.
- 5/5
Very comfortable beds, very upgraded bathrooms and kitchenette. Less than 10 min. walk to the grocery store and about 40 min. walk to the Torrey pines beach if you do not want to drive some days. Thank you very much for the perfect housekeeping. Our unit was very clean and ready in time when we arrived. Housekeepers never made any noise during their work. Check-in was quick and easy. Front desk personnel are friendly and knows how to make our stay comfortable. Thank you very much for your great service and super comfortable time at the property!
- 5/5
Very comfortable beds, very upgraded bathrooms and kitchenette. Less than 10 min. walk to the grocery store and about 40 min. walk to the Torrey pines beach if you do not want to drive some days. Thank you very much for the perfect housekeeping. Our unit was very clean and ready in time when we arrived. Housekeepers never made any noise during their work. Check-in was quick and easy. Front desk personnel are friendly and knows how to make our stay comfortable. Thank you very much for your great service and super comfortable time at the property!
- 5/5
We love this hotel. It’s very clean comfortable and the staff is always great!
- 5/5
We love this hotel. It’s very clean comfortable and the staff is always great!
- 3/5
The lobby was always alone no workers around. In my room the Curtains did not close. No hot water at night. They take 2 hours to take you towels.
- 5/5
Really easy check in and checkout friendly staff enjoyed my stay.
- 4/5
We enjoyed the pool and the availability of a barbecue, the staff were all nice and professionals, the room was clean and well pressented, nice neighborhood, hotel is close to the beach and shoping centers. Highly recommemd.
- 2/5
I couldn't sleep well because of outside noise and air condition. Bad smell at the bathroom.
- 5/5
Booked for three adults o e had to sleep on sofa bed that was not very comfortable and was a tight fit in room when open. Making navigation to egress from one bed and bathroom area.
- 5/5
Very comfortable beds & kitchen is great to have for cooking small meals. You can’t beat the location & great staff!
- 5/5
Location to Torrey Pines Reserve! It was nice to be able to be near and ocean and to take the beach, and beauty of the Torrey Pines, cliffs, and coastline. Truly a gift!
- 5/5
The hotel was comfortable, easy to go everywhere, the main kitchen appliances were available in my room. I'm very satisfied.
- 5/5
Excellent service & staff, not one but two associates who went out of their way to help me both front desk & housekeeping. The lady and gentlemen who both work the night shift very welcoming & helpful. Housekeeping does an excellent job keeping rooms cleaned & if you need towels , they deliver to the room in a bag rather than just hand them to you bare, which for the ultra picky is an extra. This hotel is our new favorite after staying at many properties in the area. Friendly, helpful service is so appreciated , and is not common these days. Hats off to the management, I can see now why rooms are not often available. ( we are in a King Studio which was only room category available, but is working out perfectly) They should update pictures on Trip Advisor as the room was far nicer than pictured. The sofa is new and the room looks better in person.
- 5/5
The property was great, even during the pandemic. It was within about a mile of a really nice shopping center that was easy to walk to (and during the holidays had really great lights and decorations. I felt completely comfortable walking in the area by myself. The hotel staff was friendly and helpful.
- 5/5
Nice hotel and price reasonable. Staff was friendly.
- 1/5
Major construction inside with no disclosure exposure to heavy dust causing major asthma flare up! hvac blowing construction dust all night. coughing incessantly called front desk who came and shut hvac could not sleep too stuff in room and all the construction dust snd debris is uninhabitable should have been disclosed!!!! staff was great but building was not up to par elevators masked with dusty old construction tarps corridor to elevators strew with small piles of dust and debris and had to dodge construction workers and the equipment just to find elevator had mask on but it didn’t help keep dust out of airway. call in advance of booking regarding state of construction
- 5/5
Staff is very friendly. Great location & room is very spacious. Will definitely stay there again.
- 5/5
Premises well maintained, but i didn't like i had to pay for parking.
- 5/5
I’m very pleased with my stay here. Its very clean and the staff are very nice. It is walking distance to a lot of restaurants and a major grocery store.