Hotel Z

Nice location

Great spot. Close to downtown and walkable to the padres stadium

The staff was super friendly and allowed us late checkout without a charge. There is also a free water bottle in the room. The room was small, but clean and comfortable. The location was great, although we didn't have a car, so it might have been difficult to park. We loved being in the Gaslamp district, which is lively and walkable.

Very good

Very clean, quiet and comfortable.

Smooth experience from check in to check out! Perfect location for an event at Petco Park!!

The gym was a 10-minute walk away from the property, but it was one of the nicest ones that I've ever been to! Besides that, it was amazing! The room was spacious, and the location was really convenient.

Great location, friendly staff, Sammie was super helpful!

Superb

Exceptional

Great location. Simple but clean room. Plenty to do around the property.

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I only stayed here one night but it was great. Room was clean and comfortable. The location is great and the staff were welcoming. Room is a little small but overall a great experience.

Very clean, polite staff, not many amenities on property, no parking garage but parking is close by. would definitely stay here again

Great staff, rooms were nice, great location, overall 9/10

Exceptional

Super friendly stuff,

Great place

Very good

The staff were excellent! Rooms were roomy and it was nice for them to give us a welcome drink upon check in.

Great location and hotel

Awesome location

Exceptional

I loved this hotel in gas lamp plus they gave us a. Complementary free alcoholic beverage upon our arrival !

Nice cozy hotel in a very good location

Superb

Check in was seamless and I was offered a complimentary glass of wine! The room was spacious, clean, and quiet. They also offer complimentary bike rentals, which made exploring the city much easier. Parking is kind of a nightmare downtown in general, but it’s easy to find a deck nearby that lets you park overnight. Overall, great experience!

Could not find parking to be able to stay at hotel

Close to Petco, clean, safe

good

loved the decor, great location

Staff is great, rooms are pretty decent and location is great if your wanting to be in the gaslamp! But, while booking i find it quite deceptive as they do not have a pool or gym like it states when booking. I for sure wouldn't have booked if I had known that. But, overall it was a good stay. Walls are very thin as it's an old building.

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Simple, clean, all you need

great experience!

Very good

Room was Clean! Staff was extremely friendly and helpful! Room had amazing air condition! Everything at the hotel was superb!

The room was clean. The staff was friendly but not super helpful. The whole place was pretty cramped. The bed was comfortable. There was no parking anywhere near the hotel.

Excellent location and friendly staff No fridge and carpet can use deep cleaning

Excellent location and friendly staff No fridge and carpet can use deep cleaning

We were very impressed with Hotel Z. The room was very clean and the staff helpful. Public parking (overnight) is only a few minutes walk from the hotel.

Centrally located to restaurants and other attractions. We had a great stay

Really appreciated them bringing us a fridge when we asked if there was one in the room Nothing

A great stay overall! Room was nice and clean . Not huge , but right size. They give a complimentary drink. Staff was approachable and friendly

Everyone was super nice but what’s with the amenities fee? For the 3 bikes in the lobby that I saw nobody touch in the 5 days I was there… way too expensive for what this place is. Otherwise cute and nice. Came and cleaned the room one time in the 4 days… not super great.

Staff was excellent.

N/a

Definitely no problem with cleanliness, room is not that small, trust me larger than any European standard and well designed. A/C units definitely need to be changed. Sound ok until the compressor starts and with summer time nearing will be hard to take. The staff especially Cynthia is very helpful and the strong point of the hotel. Very responsive to expedia messaging a generally not so useful tool with other hotels. The disappointing part is the lack of communication as it seems. Rooms services every other day (not informed at check-in) even towels are not changed so imagine after a full day out to come to this. More surprising is the fact that I asked for a late check-out which was granted but was surprised to have someone knock on the door and come in way before check out time despite the do not disturb sign being placed at the door! The place has potential but a lot of things are left hanging so, will wait for the refurbishment to happen before coming back!

I tried working directly with the hotel to resolve the issue, but they refused to take any action or offer any accommodation. I also spent considerable time working with Expedia, but the hotel still declined to help. The room itself was also not in great condition. It had an unpleasant smell; the carpet was stained and frayed to the point where exposed carpet tacking poked our feet as we came out of the restroom. The shower and accessories were calcified and not full of product. There were pigeons nesting outside the window, leaving a large amount of feces and making annoying noises early in the morning. The staff were also not very welcoming and often seemed unwilling to be there. During check-in, I asked for a gym pass and was told I had to come back later, even though I was going to the gym right after check-in, which was located 1/2 mile away. Overall, this stay did not match what was advertised or expected, and the customer service only added to the frustration.

Rooom was clean. The staff are very helpful. Parking is hard to find specialy on weekends and there are games, Air conditioning is good too

Had to park somewhere else and got a tkt!!!

Great place! Perfect to go to for Padres game. The staff was very helpful and friendly.

The room was very small and basic, and the walls were thin. I could hear street noise and other guests. We liked the bikes, but within 30 min had a flat tire. I feel like tire pressure should’ve been checked before giving them to us. The location is their biggest selling point. Honestly, I don’t think I’d stay here again. The cons outweighed the pros for me.

Good location and value. Parking was a bit of a challenge, everything else excellent.

Very nice room and clean

Close to everything ,free nice aluminum water bottle , fresh cookies the staff especially Samm she was great! Nothing it was great

Close to everything ,free nice aluminum water bottle , fresh cookies the staff especially Samm she was great! Nothing it was great

Bikes, location Noise, location above a noisy bar and the exhaust fans underneath our room, tiny room, no microwave, no refrigerator, no parking

Good

Bikes, location Noise, location above a noisy bar and the exhaust fans underneath our room, tiny room, no microwave, no refrigerator, no parking

I had booked this hotel primarily for it being dog friendly and offering dog amenities like food and water bowls and a bed however since there is a new owner they don’t really offer anything. It is a pretty basic hotel with Lil to no amenities however, I will say that the king size bed I slept in, was very clean and comfortable.

My only 2 comments, the bed was very soft for my comfort and the AC was from 2000s maybe, it worked fine, did its purpose of cooling the room, but was very noisy when turned on. Great location near top restaurants. Walking distance from bus and metro as well.

The location was superior. There was a smell to the room. The room was small. There weren't many bonuses included (i.e. breakfast). This would not be an area of contention if the overall price for a three day stay was not over $850.00.

The location was superior. There was a smell to the room. The room was small. There weren't many bonuses included (i.e. breakfast). This would not be an area of contention if the overall price for a three day stay was not over $850.00.

There was no breakfast the location was bad it was. A pet friendly hotel but no place to take your pet for bathroom brakss It was kinda far to where I was goong

There was no breakfast the location was bad it was. A pet friendly hotel but no place to take your pet for bathroom brakss It was kinda far to where I was goong

Exceptional

The hotel was in a great location but we had to park down the road the road at a public parking lot. The walls were thin and heard the whole city partying all night. When we first got there, they asked if we wanted a complimentary beverage from there fridge but then they charged us for them as an amenities fee of $26(which included the use of some beach cruiser bikes) that we didn’t even ride). All in all, great location if your going to the ball game but would t recommend for a family with kids.

Nothing Everything. I was unable to stay due to no parking. The front desk guy was extremely rude and said I would have to park 2 blocks away and walk with all my stuff. Also told me there was nowhere to take my dogs potty, when I booked it, it said good place for dogs. Experience was so terrible I had to go book another room elsewhere even though this place was still going to charge me regardless if I stayed or not. Terrible management and staff. Worst hotel experience I've ever had.

Superb

Nothing Everything. I was unable to stay due to no parking. The front desk guy was extremely rude and said I would have to park 2 blocks away and walk with all my stuff. Also told me there was nowhere to take my dogs potty, when I booked it, it said good place for dogs. Experience was so terrible I had to go book another room elsewhere even though this place was still going to charge me regardless if I stayed or not. Terrible management and staff. Worst hotel experience I've ever had.

Interesting decor, loved the use of the bikes. Friendly staff, great area for food and entertainment, walking distance to the civic center

I loved everything about the hotel, the staff were really quick and easy to check in with and the place was very beautiful. The only downside was no parking but luckily we ended up finding a free spot during my stay.

I loved everything about the hotel, the staff were really quick and easy to check in with and the place was very beautiful. The only downside was no parking but luckily we ended up finding a free spot during my stay.

Clean, comfortable, safe, and a great location. Our room was spacious, but what was really nice was a spacious bathroom. You should know that with the great location comes street noise at night.

Superb

Nice room. Clean, affordable and centrally located. Parking was a bit of a pain but that’s a downtown issue, not the hotel’s fault.

I loved starting here the hotel and staff were awesome they let you use bikes for free and give you a complementary drink and water. Very well located a lot of restaurants around

Great location. Super comfortable room. Duvets! Ugh.

Great location. Super comfortable room. Duvets! Ugh.

Sadly just one night in San Diego, and my first visit too. I'd love to go back and stay here. I arrived quite late on a Saturday evening, so the neighbourhood was super-busy (in a good way) and it was an extra bonus to find that facing out on a side street ended up being surprisingly peaceful. The staff could not have been more welcoming and more helpful. The room was a very good size, and although quite simply furnished, spotless and 100% comfortable. This is an unfair "what didn't you like?" ... Coming from the UK, the price seems quite high BUT it seems that this is actually pretty good value in CA!

Such a great location and value for the well presented rooms. I miss the pineapple theme, but the staff are still friendly and overall it’s a great stay. Will definitely be back!

Great for solo travelers. Beware does not have a gym

Dirty tissues stuffed inside right side table.

Clean room close to everything

Nice location, staff, overall experience

Perfect location if you’re attending an event at Petco Park or just want to explore SD downtown. Free bikes are provided to cruise around. Free water in room, coffee machine with plenty of coffee and creamer and you get two alcoholic beverages upon check in. Plus late check out was offered without hesitation. Fabulous service. This will be our go to hotel going forward!

Exceptional

No airport shuttle or breakfast. Free cookies and beverage upon check-in. Very cute hotel.

The hotel was great, though we were bummed out there was no robes anymore

Above and beyond staff, quiet hallways, comfy bed, free bikes to rent and great location. There was no breakfast, not many options for snacks, there was blue stuff on the side of one of the toilet rolls in my room and the television would occasionally default to just audio and no video.

There was no breakfast, not many options for snacks, there was blue stuff on the side of one of the toilet rolls in my room and the television would occasionally default to just audio and no video.

Very good

The room was small and dated. There was no parking on site. The AC would make the room very cold but when it went off the room got really warm. I wouldn’t stay at this hotel in the future.

The bed was very comfortable, and everything clean. There was no fridge in the room I had, but they had a fridge downstairs and you recieved a complimentary reusable water bottle with water and a free drink of your choice from the downstairs fridge.

Clean room. Great location

Enjoy this day nice clean room really wished I would’ve had a microwave or refrigerator in my room, especially since I was traveling on my anniversary couldn’t bring back leftovers to my room because it would go bad so that was a little bit of an inconvenience other than that the state was great

Exceptional

The whole staff was sweet! And they were able to check me in sooner. :)

Exceptional

Parking was in a nearby pay lot. Overnight was $25 on a Saturday. The room was clean. The bed was comfortable. The Air Conditioning was cold. The shower was hot with great pressure. The room was quiet. The room was dark at night.

Bad

Very accessible!

We had no vehicle, AC was very good.

I think the location was good, the place was clean, and the staff were friendly; they suggested a coffee place which was good and close by (spill the Beans). We had no internet connection for two days until they fixed the issue; the bed was too soft, causing us back pain, specially as we had booked the place for several days. We also had to come to the lobby to get drinking water every time.

I think the location was good, the place was clean, and the staff were friendly; they suggested a coffee place which was good and close by (spill the Beans). We had no internet connection for two days until they fixed the issue; the bed was too soft, causing us back pain, specially as we had booked the place for several days. We also had to come to the lobby to get drinking water every time.

Location, cleanliness, coffee and tea inside the room. The room was spacious and so was the bathroom. The doggy cookies were a nice touch too. Random fee for... I forgot what they called it when we got there that was not in the original payment but it mainly covered for random drinks we were given upon arrival that were not actually necessary. The television we got also had five huge white dots on it so we were all watching Twister as a family in bad quality. I also hated that it was one price four days before and then it went up like... $50 and we had to get the accessibility room that we did not need.

Location, cleanliness, coffee and tea inside the room. The room was spacious and so was the bathroom. The doggy cookies were a nice touch too. Random fee for... I forgot what they called it when we got there that was not in the original payment but it mainly covered for random drinks we were given upon arrival that were not actually necessary. The television we got also had five huge white dots on it so we were all watching Twister as a family in bad quality. I also hated that it was one price four days before and then it went up like... $50 and we had to get the accessibility room that we did not need.

all good

The staff was very friendly! The room was clean and functional. Great value in a great location.

Great staff and really clean Nothing

Great staff and really clean Nothing

Great bed Shower is good Storage in room is good Bicycles are brilliant - really made the stay Lovely friendly staff Only thing would be nice is a mirror in the bedroom, so that hairdrying amd make up application doesnt have to monopolise the bathroom! And 2 hooks in the bathroom.to hang up towels.

This place was terrible, when I arrived at night have to wait in line for check In the person in charge seems new o had no idea about how to do the check in becouse couldnt find the reservation o told me that I didnt have one. When i finally went to my room, was smelly with and old and loud A/C the bathroom was very poor clean and even, the soap smell like vinegar and couldnt be used, probably never replace and expire.

Great hotel, very clean and comfortable. Would recommend.

The persons at the front desk made my daughter 16th bday extra special. Thank you for going above and beyond. ❤️

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Clean room, comfy bed, great price, friendly staff, convenient location. Would recommend.

No Pool

Seriously, the best beds and linens I’ve ever experienced at a hotel—runs laps around many Ritz locations I’ve stayed in. The amenities are few but a great place to stay to get great rest before a conference in San Diego.

Friendly staff, clean room, very quiet! Enjoyed our stay!

Very new and clean. Close to Balboa Theatre and great restaurants. Choice of free drinks and cookies on arrival. Aluminum refillable water bottle in room was very nice. Option to use bicycles for free around city was also an excellent bonus. Staff was friendly.

Clean room

It was great from check in to check out!

Great location!

There was no parking on site and it was difficult to find parking nearby. The hostess charged me for the wrong amount but did correct it when I came back down to ask about it. Overall staff was nice but for the price there wasn’t a lot of amenities.

Parking is an issue. There isn't any.

The room was spotless and had so many thoughtful amenities. The robes were soft and cozy, two separate blankets so one doesn't have to be shared, there were even little creamers in the refrigerator! The staff was friendly and welcoming as well.

Hotel was very clean, cute, great location, good price, felt safe, had good a/c. I would stay again and recommend to others.

I did miss not having fridge or microwave

Everything was great about the stay except the TV did not work and the internet was down the first night.

Staff were exceptionally friendly. The hotel was a block away from the GasLamp Quarter, convenient for night life but quiet for sleeping. The bed was very comfortable. There was a keurig coffee maker in the room (bring you own K-cups) and a hair dryer. My requests went unanswered, which was disappointing. The outlets by the nightstands did not work and I asked for a solution so I could charge my phone, watch, etc., next to the bed. They were going to send up an extension cord for a solution, but it was never received. There was no housekeeping during my stay (3 nights). Fortunately, I was a solo traveler, and two towels were plenty for me. It would have been nice to have the trash emptied at least once. There was no light in the closet area which made it difficult to see my suitcase and clothes. The television, which I rarely use, had Pixels missing, maybe? There were 5 annoying "spotlights" on the screen when watching any channel.

Staff was helpful under difficult conditions - see below Checked in on the day the hotel was literally transitioning to new ownership - it was a nightmare. people locked out of their rooms, The already cramped and lacklustre entrance/waiting area was like a crappy hostel with many unhappy people. Although I was told an early check-in was approved, I had to wait over an hour to get a room. had to be escorted to room, as room keys were not available to anyone because of the transition - not ideal. Asked for a quiet room and got a noisy second floor room with windows facing a noisy parking lot and street - heard cars, sirens, people parking and talking through the late morning. Bed was not great. Bathroom was substandard and had deteriorated drywall in shower. I will never stay here again and suggest that you do not.

The hotel had some nice features and the bed was comfortable. I don't think the daily Amenities fee was worth it. Just seemed to be an extra fee without a commensurate benefit. The room was not visually appealing - very motel vibe - and there was no view out of the window except a brick wall. But the stay was comfortable and I appreciated the water station.

The air conditioning was a little loud during the night.

This was right in the middle of a lot of food, places and different shops. It was honestly a great hotel for a little weekend getaway.

Hotel was fantastic overall. Highly recommend - and great location!

Close to convention center and waterfront. Easy check-in and kind staff. No issues.

Great value. Great location. Comfortable. Cute theme. Parking nearby. Friendly staff. Booked Queen room. It's small but has everything you need. For 1 person, short stay, it's fine. The outlets need to be replaced. They were all loose. Charging station needs to be updated to accommodate USB-C. I just used my own external battery.

Good location, clean. There is no on-site gym which I should have checked before booking.

Great room ac and yes shops very close and convenient

Super friendly staff, fun and practice amenities, perfect location. Highly recommend the property.

Everyone was amazing. So many different complimentary items. The staff is nice. The property was quiet, soundproofed well. I will be back, I found my new go to spot I loved it all

Great place to stay. Good location. Parking wasn’t terrible but it is separated from the hotel.

Great spot near everything, quiet, friendly!

Small lobby no bar that was disappearing.

The location was great and the amenities (robes, coffee in the room, water bottle, etc) were all very wonderful. Found this place was cheaper than other hotels in the area. Location is very close to the convention center!

Casting from my phone to the TV didn’t work. Otherwise, everything was fine. Nice bathrobes.

All was good.

I was quite upset by the small print “amenities fee” I had to pay upon arrival. This $115 covered a bottle of water in my room, a few cups for the coffee maker, and internet. These are standard hotel expectations, not extra. I still could have forgiven if they would have let me opt out of these “amenities” and not pay the fee. Which they would not.

Very convenient, clean, and staff is super nice!

The location was perfect for my travels. The room was small and clean. The staff was wonderful. There is no gym, pool or restaurants at the hotel, but there are plenty of food options around.

Excellent location Room spacious and clean, staff very friendly, my room overlooked the parking lot, but I suspect each room had different views

The AC kept the room cool and worked very well! Bath robes were an amazing touch!

Stayed while attending a conference. Clean and staff were super nice and helpful. Loved the water refill station. There is definitely a lot of street noise, but I travel with a small white noise machine that easily drowned it out. I would stay in one of these hotels again.

Very well located, friendly staff and adorable rooms. The outside noise was pretty significant in the middle of the night.

The staff was great, very friendly, and the hotel was awesome. The room was clean and the bed was very comfortable. Perfect spot in the heart of the Gaslamp district. I would and will stay here again.

The staff was great, very friendly, and the hotel was awesome. The room was clean and the bed was very comfortable. Perfect spot in the heart of the Gaslamp district. I would and will stay here again.

Location, coffee and cookies Room location on ground floor had window facing alleyway with construction men walking by often and loud pigeons. Remote control batteries were dead and front desk person said they couldn’t help because they are out of batteries. 2 days later when the other front desk person took a remote from and empty room for us to use, the tv has bright spots all over it when on. Very small room. Very comfortable bed. They only clean the rooms every other day and somehow that meant one time over 4 nights.

Great hotel, very clean and comfortable. Would recommend.

Friendly staff, rooms were nice and clean! Everything was good.

Great place

Great place

Great location, great staff, excellent price for quality. Street side has a nice skyline veiw but there is a loud nightclub across the street, interior courtyard facing rooms are likely more quiet.

Great location, great staff, excellent price for quality. Street side has a nice skyline veiw but there is a loud nightclub across the street, interior courtyard facing rooms are likely more quiet.

Didn’t find the robes till we checked out

It's a great price and location. You can hear people walking above you on each floor.

Todo excelente

Todo excelente

Great staff. Clean clean clean. Safe

Great staff. Clean clean clean. Safe

Spotless room and friendly staff!

Spotless room and friendly staff!

We booked a queen room but were given a double bed. Right next to the public restroom?? The walls were so thin, so if you’re a light sleeper beware.

We booked a queen room but were given a double bed. Right next to the public restroom?? The walls were so thin, so if you’re a light sleeper beware.

Comfortable, great location, service was good staff was wonderful, would come back in a minute

Comfortable, great location, service was good staff was wonderful, would come back in a minute

Everything was perfect.

Everything was perfect.

Room was great, very ckean. Staff was super helpful.

Room was great, very ckean. Staff was super helpful.

Upstairs was way to noisy from the moment we got there to the time we checked out. Its hard to book in San Diego so this was disappointing.

Upstairs was way to noisy from the moment we got there to the time we checked out. Its hard to book in San Diego so this was disappointing.

Staff was very pleasant.

Staff was very pleasant.

Clean facilities and rooms abd housekeeping very well trained.

Clean facilities and rooms abd housekeeping very well trained.

Always enjoy my stay when we go there! The staff is amazing. I cannot say enough nice things.

Always enjoy my stay when we go there! The staff is amazing. I cannot say enough nice things.

The room was clean and very comfortable. The staff was great. I recommend this hotel. My only comment is the neighborhood is very busy and loud. But the hotel was reasonable and very centrally located to sightsee.

The room was clean and very comfortable. The staff was great. I recommend this hotel. My only comment is the neighborhood is very busy and loud. But the hotel was reasonable and very centrally located to sightsee.

It was obviously an old Holliday Inn that had been redone. Very thin walls could hear everyone else in the hotel.

It was obviously an old Holliday Inn that had been redone. Very thin walls could hear everyone else in the hotel.

Reception was extremely friendly and genuinely personable. Room was clean, great temperature, and comfortable.

Reception was extremely friendly and genuinely personable. Room was clean, great temperature, and comfortable.

The most comfortable bed ive ever slept on! The location was great and the staff were all very friendly

The most comfortable bed ive ever slept on! The location was great and the staff were all very friendly

Had a great stay at Staypineapple in San Diego. The location is fabulous in the Gaslamp district. The hotel has a nice, friendly vibe. The room was very clean and the bed was super comfortable. The front desk people were all very nice and helpful. We took advantage of the extras they offered of daily coffee, sugar cookies, filtered water and even bicycles that you can check out for the day. We will definitely continue to look for Staypineapple hotels around the U.S. I just wish they would improve their website so that you can check, confirm and change/cancel reservations rather than having to do it over the phone. Nevertheless, we had a great time and look forward to our next visit!

Had a great stay at Staypineapple in San Diego. The location is fabulous in the Gaslamp district. The hotel has a nice, friendly vibe. The room was very clean and the bed was super comfortable. The front desk people were all very nice and helpful. We took advantage of the extras they offered of daily coffee, sugar cookies, filtered water and even bicycles that you can check out for the day. We will definitely continue to look for Staypineapple hotels around the U.S. I just wish they would improve their website so that you can check, confirm and change/cancel reservations rather than having to do it over the phone. Nevertheless, we had a great time and look forward to our next visit!

Additionally, the location is fantastic, situated in the heart of the Gaslamp Quarter, with easy access to a variety of restaurants and bars. The vibrant atmosphere made my stay even more enjoyable. The beds were incredibly comfortable, ensuring a restful night’s sleep. Overall, my stay was very pleasant, and I look forward to returning in the future. Thank you for a great experience!

Additionally, the location is fantastic, situated in the heart of the Gaslamp Quarter, with easy access to a variety of restaurants and bars. The vibrant atmosphere made my stay even more enjoyable. The beds were incredibly comfortable, ensuring a restful night’s sleep. Overall, my stay was very pleasant, and I look forward to returning in the future. Thank you for a great experience!

Fantastic location but rooms were small and no fridge. Did not care for the European bedding (separate duvets) No area to unload luggage and parking lots were a long ways away. Staff was amazing and helpful.

Fantastic location but rooms were small and no fridge. Did not care for the European bedding (separate duvets) No area to unload luggage and parking lots were a long ways away. Staff was amazing and helpful.

Amazing stay at the Pineapple! We were given a room upgrade to a suite since it was my husband’s birthday, and we enjoyed it very much. The room was spacious and very clean. The bed was so comfortable and the duvets were so cozy and soft. Employees were all so nice and greeted us each time we came through the lobby. Great location in Gaslamp. I really liked the free metal water bottles and refill station. I will definitely be returning.

Amazing stay at the Pineapple! We were given a room upgrade to a suite since it was my husband’s birthday, and we enjoyed it very much. The room was spacious and very clean. The bed was so comfortable and the duvets were so cozy and soft. Employees were all so nice and greeted us each time we came through the lobby. Great location in Gaslamp. I really liked the free metal water bottles and refill station. I will definitely be returning.

Clean room and fun perks

Clean room and fun perks

Everyone e was so helpful and amazing

Everyone e was so helpful and amazing

Great location and stay.

Great location and stay.

Service, great staff, location, cleanliness of room

Service, great staff, location, cleanliness of room

Convention center. Good value for small hotel.

Convention center. Good value for small hotel.

Outstanding hotel

Outstanding hotel

Staff very friendly and helpful. Rooms and building very clean. That only thing i didnt agree with is the parking is street or pay parking lot.

Staff very friendly and helpful. Rooms and building very clean. That only thing i didnt agree with is the parking is street or pay parking lot.

Was in San Diego as a layover from Tijuana Airport to San Diego Airport. Perfect place to rest and move along. Great staff. Perfect sleep.

Was in San Diego as a layover from Tijuana Airport to San Diego Airport. Perfect place to rest and move along. Great staff. Perfect sleep.

Just an overnight stay, cute facility, the rooms are adorable. Where our room was located we could hear a lot of street noise. Outlets by the bed didn't work, but we were only staying one night.

Just an overnight stay, cute facility, the rooms are adorable. Where our room was located we could hear a lot of street noise. Outlets by the bed didn't work, but we were only staying one night.

Had some noisy upstairs neighbors the first night, and the staff promptly switched rooms for us with zero hassle. Good experience.

Had some noisy upstairs neighbors the first night, and the staff promptly switched rooms for us with zero hassle. Good experience.

Love all the stuff for doggies. Lots of good perks. Great location. Only thing missing is parking

Love all the stuff for doggies. Lots of good perks. Great location. Only thing missing is parking

An excellent stay in an excellent area! Super clean and staff is very nice.

An excellent stay in an excellent area! Super clean and staff is very nice.

Excellent location in Gaslamp and had everything we needed.

Excellent location in Gaslamp and had everything we needed.

Super pet friendly and clean overall! The only thing is that the rooms aren’t super sound proof so beware!

Super pet friendly and clean overall! The only thing is that the rooms aren’t super sound proof so beware!

The staff was great, the room was cute, the bed was so comfy. Would definitely stay here again.

The staff was great, the room was cute, the bed was so comfy. Would definitely stay here again.

The room and hotel has a cute pineapple theme. Very clean and is dog friendly! Staff was very welcoming.

The room and hotel has a cute pineapple theme. Very clean and is dog friendly! Staff was very welcoming.

Staff was excellent! Very dog friendly and room was spacious. Will stay here again.

Staff was excellent! Very dog friendly and room was spacious. Will stay here again.

Room was very clean and centrally located with fun amenities. Staff were very friendly and helpful (especially Alan) and even helped us recover a lost bag we left behind. Would definitely stay again!

Room was very clean and centrally located with fun amenities. Staff were very friendly and helpful (especially Alan) and even helped us recover a lost bag we left behind. Would definitely stay again!

Quick and easy check in and check out process. Staff weee very courteous. Rooms were very clean.

Quick and easy check in and check out process. Staff weee very courteous. Rooms were very clean.

Great location

Great location

This place is

This place is

Very very nice & clean. Friendly staff. Will book again at STAYPINEAPPLE HOTEL Z. Very awesome.

Perfect spot in San Diego that puts you in the middle of everything.

Amazing room, location, themes, staff, and it's affordable. Great experience

The room was immaculate, the staff were helpful and friendly and our stay was so wonderful.

Clean, quiet, comfy. Pizza and tacos across the street were a great plus.

Love the hotel, love location, very clean. Perfect!!

Very pet friendly and welcoming to the SD area.

Location is amazing, dinner, bars, pet co park, all within an 3 minute walk. Amazing for the price! Staff is very friendly and even checked us in 2 hours early. Rooms were a bit smaller than what I expected but nothing to complain about. Would recommend and come back anytime.

They let me check in early and check out late. the staff was great. Ill def be trying to book there again for the conference i was at next year.

Great location for shopping, food and night life

The staff was very helpful and kind . The check in was hassle-free and very fast and the room was awesome!

No onsite parking but there is parking half a block away (we paid $35 for 24hr). Great location to walk to anything practically

Additional uncommented charges

Yes

Clean and comfortable room, friendly and accommodating staff, nice amenities

It was fine, clean, safe

It’s very convenient. Super friendly staff, extremely pleasant stay.

Great stay !

Perfect location.

Great experience! Staff is helpful, free bike usage, great location, and fun decor.

We loved this hotel! Beds were extremely comfortable, room was the perfect size and we loved that it was right at the center of gaslamp.

Great

Great

Me encantó todo el branding, está muy cerca de toda la vida nocturna y cerca del estadio, anduvimos caminando para todos lados

Great staff and clean rooms

We stayed the night here for the Chris Brown concert at Petco park. The walk over was super quick maybe 5 mins. The check in was easy and we even got welcome cocktails. Staff was super friendly. The room was so cute, all the pineapple decor was so cute. The beds were super comfortable and the duvets were so nice. I would definitely stay here again!

“Amazingly, it exceeded my expectations! The bed was spotless, incredibly comfortable, and perfectly cozy. The hotel staff were wonderful, and my dog was warmly welcomed inside—amazingly, there was absolutely no animal odor. We even received a welcome gift along with complimentary coffee, tea, and water. The hotel offers a wide range of amenities, and the front desk staff were exceptionally professional and friendly. I wouldn’t hesitate to stay here again—whether with my dog or without!”

Friendly staff

The room was very comfortable and clean. The staff was welcoming and kind. It’s a great location if you’re going to Petco park for an event/game with lots of places to eat walking distance. Parking around the corner was easy and non-expensive. I’m still giving it 5 stars because I’d come back and it’s not fully their fault but I highly recommend requesting a room on the top floor because the thumping of foot steps above me kept waking me up.

Spectacular staff. Love the bikes, cookies, drinks, and humor in signage

Great location within walking from the SD Conference Center and all attractions in the Gaslamp District. Pineapple theme is thoughtful & thorough! Staff was really friendly & helpful. The room and bed were VERY comfortable! Would definitely stay here again!

Overall was good - room smelled a bit musty, which wasn’t good. But I let them know and they did seem concerned.

Loved so many things about our quick stay!!! My favorite was how dog friendly it is! The service was great and I hope that I can stay at more of their locations in other areas!

Very cute and comfortable stay

This hotel is very conveniently located in the Gaslight District of San Diego and within walking distance of the Convention Center as qell as Petco Park. The hotel is very clean and the customer service was stellar. They put effort into making you comfortable. The rooms are really clean and well maintained. They have excellent attention to detail that adds to their services toward their customers, such as bath robes, shower amenities, free water and beverages, as well as goodies for a pup, since they are pet friendly.

Great location | center of action | nearby restaurants and bars | great service from staff | excellent room | great amenities

They had bikes to use

I liked the pineapples! :) The robes, the fun details like do not disturb sign said "go away I am naked" that it is dog friendly and you can purchase the staffed puppy and proceeds go to shelters, the refillable water bottle and option to refill it downstairs. It's a fun hotel. Could be a bit updated but the character makes up for it.

Whenever I stay in San Diego I stay at this hotel. The beds are super comfy and location is amazing. Less than a 5 minute walk you'll be in the heart of Gaslamp.

Super nice, room small and cozy. Staff are super cool. I can’t say this enough, I’m happy that I stayed here.

Everything was great! Clean room, friendly. Our only complaint, and this is a difficult one, was the AC couldn’t keep up and it was not as cool as we like at night.

Great location and excellent service. Thank you.

Staff was amazing! Super helpful and very sweet. The room was comfortable and clean! The ONLY thing I could not stand about this location is the parking! But that is not their fault. It’s just the location!

Great location for a first time trip to San Diego. We came for our 37th year anniversary stayed four nights!

The best place to stay in SD. Comfortable rooms. Amazing beds. Hard to get yourself up they are so good. Tivoli's right next door and Taco Centro across the street. Close the ballpark and everything. Great staff

Staff are nice and the property is situated in a great area.

We had a lovely stay. My son loved it!

Very nice hotel with friendly staff. Clean and well maintened.

The best bed I've ever slept in.

Great location to apetco park, restaurants and bars.

Great place

Great staff and nice rooms with excellent bedding, but we were placed in a room below a housekeeping room and the noise from above through the ceiling was incessant and woke us early.

We have stayed here before. The staff are great and the location is perfect for us. The only issue was the water coming out of the bathroom sink smelled like sewer. It was really bad to the point I didn't want to brush my teeth with that water. I let the staff know, and they said that just happens sometimes.

Very nice and accommodating staff. Beds and comforters were very comfy. I didn't love the $25 additional daily "amenities" fee for things I would never use though....

Great property downtown. Close to a lot of good food and fun bars and arcades. The theming is seen throughout the hotel as well. Very comfortable.

Friendly staff, clean room, fair price

I just how cute and quaint it was. Right in the middle of all of the good stuff too. Office staff were very informative, adorable, and nice!!

Some sort of fight broke out on our floor, I believe the police were called. Noisy upstairs above our room. Overall didn't feel this was worth the price.

Colourful halls and rooms in the heart of The GasLamp District. All employees were polite and very helpful.

Jan and the rest of the front desk crew know what great service means. Enjoyed our stay and the amenities they offered. The location is so close to great events.

Great location. Clean. Friendly and helpful staff.

The worst feature was the “rain shower” style shower head that was mounted on a traditional wall extension versus ceiling mount. The result was a very awkward, trickle of water way too close to the wall. The desk clerk offered to refund my “amenities fee”, hopefully he did…

Room is very small. But everything else was excellent. Front desk personnel were very friendly and helpful. Bed was soooo comfortable.

excellent, central location. staff was super friendly. room was the perfect size and offered all needed amenities. Only thing would be parking was a bit of a hassle as there is none, but nothing too serious. just have to come to terms that it will be busy during the weekend as it's in the center of the gaslamp.

My son and I stayed here when we came to San Diego for his 13th birthday. We absolutely LOVED this place! The staff was friendly and hospitable. The location was centrally located and close to everything we needed. The room was clean and we were very comfortable. We will be returning here on our next visit to San Diego!

Amazing experience at Staypineapple Hotel Z, from beginning to end! The staff is very helpful, and provided us with all information on how to make the best of our stay. The amenities are excellent, the refillable water station is convenient, and the location is at an ideal place, walking distance from everywhere we needed to be. Even though I didn’t bring any pets, this place is very dog-friendly and it was nice to see guests walking around comfortably within the hotel. Overall, my experience with this hotel has been excellent, and I’m looking forward to the next visit.

Excellent for dogs!

There is no parking. And they don’t care. If you can’t park, it’s not their problem. Public parking nearby costs upwards of $15 per hour. No food or amenities, either. You get a bed, basically. Wish we had stayed somewhere else.

Centraly Located to go in which ever fun San Diego activity you want to get into. Many walking dining options at any part of the day. Will plan to be back.

Great hotel and location.

Nice property close to a bunch of restaurants, the only problem is parking is a little scarce but amazing staff especially front desk. I forgot the girl at the front desk’s name but she went above and beyond to help us with everything we needed. Will definitely stay again when in town .

Amazing staff! Super friendly and it was very clean. Walkable to all bars at gas lamp ! Would stay here again

Hotel Z knocked it out of the park. Great service, great location, very clean, amenities were great including free bike rentals, bottomless coffee, filtered water. We would definitely look to stay at any Staypineapple hotel in the future as it was fun, friendly, and very enjoyable!

No parking was kinda a pain, they suggested a parking garage next door but it was full due to a padre game, also bad timing as the street hotel was on was closed due to construction. However the room was clean, the staff was kind. Would stay again

Great Stay, lobe hotel!

What a great hotel for pups and their owners!! If I travel with my dog again, I would def come back here. Also loved how they had bathrobes and fresh coffee and free water on tap. And the beds and duvets were pretty amazing. The room wasn’t too big but did have everything we needed. And the staff were very helpful.

It’s a bummer the building was not retrofitted to serve as a hotel. The staff, location, and amenities are nice, but the walls and floors are super thin. I could hear my neighbors on both sides and not muffled. Every time the person on the floor above me walked around I could feel it. I had to wear earplugs to sleep, but was still woken up in the middle of the night by the stomping. I’m really surprised I didn’t see this mentioned in other reviews I read before booking.

The stay was excellent. with nice, clean and spacious rooms. Most of all the front desk staff were all awesome. The price of the rooms acceptable. There is no breakfast at the hotel but there are lot of good food joints nearby. The location was good, although it can be a bit noisy at night due to being in the Gaslamp area.

The staff was nice i really wished they offered valet though. When i booked this last min because my spouse was going on deployment and it was close to the airport i didnt realize there was no valet and it just so happen to be a game day too so it was a bit of a pain but other than that we had a great stay. The ac did have quite a bit of noise rattling .

Was perfect walking distance to Gaslamp district & Petco park! Beds were super comfy and room was very clean. Staff was also very kind and welcoming as well. The only drawback is parking but that comes with staying in downtown :)

definately would stay again - super walkable to PetCo Park and tons of resturants

Wonderful front desk service.

The reception staff were all lovely and it’s in a great location. We parked a few blocks away in a lot on 1st that was very easy.

Clean hotel. Friendly staff. Good location in downtown.

Hotel Z was perfect for this visit to San Diego to catch the Padres. Perfect location! Staff was amazing!

Nice place to stay

Pet friendly wonderful customer service from the desk attendants complimentary beverage welcome bag for my dog and big dog bed for my dog to sleep on. Comfortable bedding, robes, and check out is not til 12pm. Will be back for sure!!

Very clean and comfy!! Would definitely stay there again!!

Muy buen hotel

Great location in town. Friendliest staff, such a fun place to stay! Bed super comfy.

Minimalistic and economical but had everything to make a good hotel room. Would have appreciated a bigger work desk and a refrigerator, but everything else was awesome! Walls were little thin maybe and I could hear noise from outside a little though.

Staff was super friendly and very helpful! Ambiance was super cool and modern. Definitely plan on staying here again whenever I see the Padres play. Also look forward to staying at their SF location!

What a great discovery. Good location, pleasant vibe, friendly staff. So happy I discovered this place.

Dog friendly and a lot of amenities

Very nice

I loved that they had robes and refillable water bottles.

Great place. Excellent location and very comfortable.

The stay was nice and the service was good it was very close to everything we were able to walk to get food

comfortable stay !

Great place would definitely stay again!

Hotel has a cute concept, enjoyed the naked experience. The facility overall was ok, but they lack a little because of much needed updates, small array of snacks available for purchase (my string cheese was expired) and they had a very boisterous

It was great! No onsite parking sucked tho!

The rooms were spacious, very clean. The bed and pillows were perfect. The staff was very friendly and welcoming. The only issue we had was there is no parking. We checked in and unloaded in front of the hotel then went and found parking on the street on a Sunday night (no charge til 10am Monday) just a couple blocks away.

Cute little hotel very close to Petico Park No onsite parking which ar times can be difficult

No parking at this hotel. Super inconvenient

Our stay was excellent! The best customer service - it made for the best stay. We will be back! Highly recommended!

Hotel staff were super nice and helpful! Especially receptionist Melissa. The rooms were super clean including the towels, bedding, sheets, everything!! I definitely didn’t feel like I was in a dirty hotel room or did I have a feeling of somewhat disgust that I am sleeping at a hotel compared to other spots I have booked at. Definitely booking again.

good accessibility to restaurants and shopping. courteous check in staff, very helpful.

Super comfortable bedding

Thin walls and ceilings, mean that you can hear everything in upstairs room as occupant is moving around their own room. I mean everything!! Top this with no microwave and no mini fridge. Bathroom toilet paper is terrible: no more to be said. I expect something better than high-school toilet paper! Bedding was strange: if you're looking for a regular fitted bottom sheet with a top sheet, and a king/queen sized duvet, then don't stay here! Instead, you get a non-fitted sheet tucked on top of the mattress protector, and two single duvets, which they call "European style." Once you've finally got settled in bed, and you turn on the AC, be prepared for a crappy LG inside unit to keep you awake all night! Yep, very loud unit!! Finally, if you luck out and end up with a first-floor room, be prepared to keep the blind closed so that passers-by don't get to see everything!

Too spendy on the weekend - plus paying for parking

We were pleased with the room. I don’t ever sit on a hotel bedspread however I did at this hotel. The bedding looked clean and smelled laundry fresh. It was soft and comfy. Everything felt very clean. The staff was very friendly and made us feel welcome. We stayed one night. The room was small and I’m not a very organized person in a hotel room, so it would have been too small for a longer stay for me. I would definitely go there again!

Only negative was shower drain was slow to drain. Otherwise, will stay again. Pineapple cookies and coffee service in the afternoon was a treat after a long day of sightseeing.

Bike rentals come with the room, super easy to commute everywhere. Stay we're really friendly and helpful.

We enjoyed out stay - it was walkable to many attractions in downtown and it was fun to use a bike to explore the area..

This is a great hotel right in the heart of the gaslamp district, I highly recommend if you’re looking for a nice place in the area.

Great staff and a quiet comfortable room. Lots of perks in and out of the room. A future go to for future San Diego visits.

My wife and I had a wonderful stay at Hotel Z. Aaron and the other staff were very helpful and accommodating. I loved the bikes that you could take for a jaunt around San Diego on the lovely sunny days.

Very nice smaller boutique hotel with cleanliness and staff highly rated. Location is excellent.

The rooms are utilitarian and functional. The front desk staff was friendly and helpful.

I really enjoyed my stay here; loved the complimentary bottle and there being an area to refill it. it was perfectly around the gaslamp area, the staff was super nice and helpful. loved the pineapple theme. would totally stay the next time I visit San Diego.

Everything from the room to the staff to the location were all perfect

We loved our 3 night stay here. Great location, excellent amenities and the comfiest beds and bedding! Lots of fun extras and a helpful staff. This is everything!

This is the first time I’m stay at StayPineapple and I was very impressed with everything and especially the staff. Good job guys!

An absolutely spectacular hotel. Everything was clean and bright. The exterior of the building popped with color and was very inviting. The lobby was welcoming and Melissa was a fantastic host. Our room was clean, beautiful and comfortable. The bed was one of the nicest I have ever slept in while on vacation and the bathroom and shower were modern and sleek.

Great clean rooms and friendly staff

Amazing

This is a great hotel. Very clean, comfy bed, friendly staff. It is in walking proximity to many restaurants, clubs, etc in downtown San Diego. My only issue with this hotel was the parking. They do recommend a parking lot nearby. It is very close to the hotel but just a bit annoying to not have direct parking. It would not deter me from going back.

Short, 2-night stay! Very pleased, other than no fridge in the room!! That would be my only complaint!!

I loved everything else about the place

Beautiful, clean, comfortable and pet friendly

We enjoyed our stay.

Cozy beds and loved the robes! We used the free bikes to explore the city which was very fun! Friendly staff also.

Definitely will come back

The staff was extremely accommodating and friendly. The rooms were clean and spacious. The beds were so comfortable. This is a unique and quirky hotel. So glad we found Hotel Z!

I loved everything about this hotel

Area was sketchy, no parking, didn’t feeling safe walking to the hotel with our son after parking the car. Saw human poop on the ground outside on the way to the hotel.

We'll located trendy hotel

Wonderful place

Room smelled strong of animal urine, check in process was unprofessional & awkward, forced to wait outside in the cold upon arrival, website stated dog fee was waved for month of Feb but did not honor

Room for 2 was small for one person. The bed was comfortable but too large for the room, taking up too much space. The bathroom needed more table space for toilet trades and the sinks need to be deeper to prevent frequent splash back from running water

It was great

Perfect place to be with a pet

We love staying here that’s why we always come back! Service is always A and we can’t complain about anything!

Perfect location

Great customer service and great security overall, felt very safe.

Great hotel, a must stay.

Will stay again

This is all subjective and will not be the same for everyone but the bed was way to soft and I felt like I was sinking in. I had a terrible nights stay. The pillows did not vary in comfort so I had terrible nights sleep. Overall the hotel was clean and had everything needed. The staff was amazing and id stay here again because the price was outstanding compared to the rest of the area.

Walkable…tons of restaurants. Parking is expensive and a block away. But the water bar is great!!

Small but very clean room

However, parking is a major drawback. There is no onsite parking, and guests must park at a nearby lot, which can be inconvenient—especially in bad weather like rain. Additionally, during events, parking rates can be unpredictable, making it difficult to plan ahead. Despite the parking challenges, the quality of the hotel, its staff, and overall experience make it a great place to stay. If you’re relying on a car, be prepared for the extra logistics, but if you’re exploring the city on foot or using rideshare, Stay Pineapple San Diego is a solid choice!

Excellent option in Gaslamp area. Fair price and very comfortable installations.

Great vibe, super cute, great location in gaslamp. Not pretentious at all. Hope the city helps with homeless challenges in the area.

We love this property! The staff, the amenities, and ambiance are always top notch

Easy check in and check out.

Wonderful staff. Great amenities. Exceptional value.

Such a cute little hotel in Gaslamp. Clean & quite. Staff was great too!

Friendly, clean, quiet!

Very convenient to all points DT. Gaslamp, Petco and Convention Center all walkable. Staff was very friendly and efficient. Alan went above and beyond.

I had a fantastic time at pineapple hotel. Z! Would love to go back again, my bed was absolute cloud heaven!

As always a terrific time at Stay Pineapple. My dog and kids love the staff and the room. They made my birthday stay amazing. Will always rebook when we go to San Diego

What a fantastic hotel this is. A free cocktail upon check in. We were going to the rodeo and had a blast. It’s such a cute hotel and walking distance to PETCO. A+++ this is our 2nd time staying here.

Alan at the front desk was amazing. We had something’s need help with and he just made it happen. I will definitely recommend staying here.

The property has all the amenities one needs for a stay. The refillable PATH water is excellent along with the careful attention to details in room.

There is not any parking you need to use public parking and pay. The area has some homeless so be careful at night. One of the housekeepers open my door without knocking which startled my wife. Room was clean hotel itself was very nice and customer service was very helpful. This is a dog friendly hotel...

Love this hotel very nice and convenient to dining and nightlife

This was a great stay! I really enjoyed myself. However, i think they really need to incorporate the amenity fee into the actual cost. If i had known it was actually $30 more than advertised on expedia I might have made a dofferent choice. It is the Spirit airline model- call yourself cheap then charge for water. Still, it was a very nice stay, just not a cheap one.

good location, clean room

This is an excellent dog-friendly hotel, with kind staff and rooms that help you feel at home. Very comfortable and would definitely stay here again

The customer service was so great here. Very clean and comfortable and I loved that it was located in the middle of Gaslamp. Only down side was we had our car broken in to at the parking garage around the block. It’s not the hotels fault at all but the location could be a little dangerous for that reason.

Highly recomended, service and location 100%

The staff were very warm and welcoming. They were Also very helpful during my stay. The room had everything I needed for my one night stay. Walking on 4th, 5th and 6th Avenues I found a lot of restaurants and a few stores that interested me. Overall, a great place to stay.

Hotel needs a dedicated parking area. Either than that, it was excellent!