Courtyard by Marriott San Diego Mission Valley/Hotel Circle

We had a problem with our door and then we had a problem with our sink being stopped up. Breakfast was confusing and hard to find but the hotel was clean and the parking was easy.

We were given our room key and the key didn’t work so we were assigned to a different room that was no longer what i originally booked. The new room did not have a sofa bed. There was a half drunk water bottle left behind in the fridge. The bathroom ceiling had a few gnats flying around and the lever to adjust the shower head seemed to be broken or missing a peice. We had issues with a few of the power outlets around the room not working properly. The bed was not very comfortable, it felt sunken in. The staff was very nice but we will not be returning.

Very friendly employees, Elva very nice I travel with kids, great breakfast

It had a lot of parking. But we had to pay daily. The staff was very nice and accommodating . It needs an up grade, No cabinets to store clothes, it had a free standing cabinet that held the iron and ironing board, not much room to hang clothes, the iron was leaking. So many extra fees. It felt old for a hotel under the Marriott logo.

Disappointing

On day 2 of our 3 day stay, came back at end if day to find door left open by cleaning staff, who had arrived when we left at 10:30am. Asked for a manager to call and never received a call. Went down stairs on several occasions to speak to a manager, who was never there or available. In addition, coffee not replaced each day and towels were not replaced on final day. Would recommend customers to look at other options in the area, especially a place that focuses on customer care.

Location, close to nearby entertainment Paying for parking

The pool was very cold not comfortable and the hot tub not working

Xxxxxxxxxx.

Our first night we went to the lounge and a nice gentleman was our bartender and he was amazing. Very accommodating and he made us laugh. Also nice people staying there that we met as well. That I thought complimentary meant a free breakfast as it said on the booking app. After picking out what was available then we thought we were going to take our stuff back up to our room and the lady says that will be $57.23... Both my man and I were jaw dropped. The homeless being told about parking after i had already paid and not expecting it. the hot tub didn't work or was even filled up when we ordered dinner 2 cheeseburger with the fries and a piece of grilled chicken about $10 cheaper then our breakfast. we tried to use the heater in our room and it smelt like gasses of some sort so we turned it off real quick.

Very good

Service excellent. Food good. Staff cordial and helpful. Enjoyed my stay. Handicapped room beds too low. Not as much space as regular rooms. Had to change to regular room. Low Toliet.

Spacious and clean room, very comfortable bed and pillows.

Exceptional

Nice sized room, cool bar but closes early.

Nice hotel great staff very clean. Good price. The beds were not comfortable.

All was excellent

I have stayed there several times, without issue. However, this time I booked through a 3rd party(Expedia), the room seemed inferior to previous rooms......ex: shower curtains, down graded bathroom. Access key was deactivated a day before my checkout, I had to have a new key activated to access my room. I had to ask staff to service my room twice.

Clean room and comfortable Shower head was not working properly

Exceptional

Clean and quiet

Location is good. Large TV in the room. Expensive parking and no included water. Water and other snacks more expensive than a convenience store. Mattress was old. Shower didn’t want to drain. Mini fridge smelled.

Very good

Everything was good. The bed was not is comfortable

location price

location price

Location is good. Large TV in the room. Expensive parking and no included water. Water and other snacks more expensive than a convenience store. Mattress was old. Shower didn’t want to drain. Mini fridge smelled.

The bed was not is comfortable

We arrived very late to our room to find dirty used towels in the bathroom and stuff left in the shower which leads me to believe it was not cleaned. Very disappointing for a Marriot! When I told the front desk the next morning they apologized but they should have done something for us. Bad customer service and makes me question, will I stay at Marriot again?

I really enjoyed the property. The location, the cleanliness of the property and the environment the staff created. We love Courtyard. However we did encounter an issue. The hot tub was out of order and it was not disclosed when booking. Also there “heated pool” was not working it was very cold. That was the only bummer.

I really enjoyed the property. The location, the cleanliness of the property and the environment the staff created. We love Courtyard. However we did encounter an issue. The hot tub was out of order and it was not disclosed when booking. Also there “heated pool” was not working it was very cold. That was the only bummer.

Breakfast was delicious! The staff were very friendly but when I booked through Hotel.com I booked a king room with a sofa bed and that’s not what I got. There was no sofa bed and the hotel rep said there were none available as that was a 3rd party booking and what they advertise is not what you get. That was disappointing. Room was ok as view was awful.

Staff were great. Hotel is nice but just a little outdated.

Highly recommend adding the parking option to your reservation.

Better explanation on how breakfast works . Also the $30 charge for parking

Tv selection is weak. Food selection limited in bar area. Other than that it was good.

Very good

1、We booked a king room with sofa bed for three persons, but they provided us a double quees one (after checked-in, at my reques, changed to a king room, but the sofa bed was not ready and we needed to aks the house keeping for bedding), and the shower towel were only for two persons. 2、I noticed there is a paper coaster with text of bottled water price, I supposed this an advertisment, since there is no bottled water on it, but after I left, they charged me $6.47 for the bottled water.

Superb

Location to convention center was great. Parking lot was easy to access. Room was small but was expected before booking. Easy check in and staff was friendly. The bar closed at 10pm sharp and was rudely kicked out of the area for cleaning. Bar staff was rude and didn't allow time for relaxation. The spa was down for repairs and was super bummed about it due to a sore back. Easy to access in and out and overall cleanliness was good.

Location to convention center was great. Parking lot was easy to access. Room was small but was expected before booking. Easy check in and staff was friendly. The bar closed at 10pm sharp and was rudely kicked out of the area for cleaning. Bar staff was rude and didn't allow time for relaxation. The spa was down for repairs and was super bummed about it due to a sore back. Easy to access in and out and overall cleanliness was good.

Loud air conditioner. The room stayed warm

Passable

Loud air conditioner. The room stayed warm

Great location. Good meeting facilities. Rooms were good size. I needed to contact the property several times and could never reach anyone. I tried to call and I tried to email. I had an important question before I made the reservation. Because I could not get through to the property several times, I decided to use Booking.com. With Booking.com, I was able to get my question answered and follow through with the reservation. And, it made me appreciate Booking.com. After we left, I realized I had left all my power cords, including a power cord for my Apple Watch. I tried to get through to the property directly. Not happening. We will be returning to the area in a few days and I will drive over to see if my power cords are in their Lost and Found. For now, I can hope I will be able to retrieve them. I have learned that having no direct contact with hotels is now the norm. Frustrating and disappointing. I appreciate Booking.com but I know that I don’t mean anything to Courtyard Marriott.

Great location. Good meeting facilities. Rooms were good size. I needed to contact the property several times and could never reach anyone. I tried to call and I tried to email. I had an important question before I made the reservation. Because I could not get through to the property several times, I decided to use Booking.com. With Booking.com, I was able to get my question answered and follow through with the reservation. And, it made me appreciate Booking.com. After we left, I realized I had left all my power cords, including a power cord for my Apple Watch. I tried to get through to the property directly. Not happening. We will be returning to the area in a few days and I will drive over to see if my power cords are in their Lost and Found. For now, I can hope I will be able to retrieve them. I have learned that having no direct contact with hotels is now the norm. Frustrating and disappointing. I appreciate Booking.com but I know that I don’t mean anything to Courtyard Marriott.

The stay was decent, but the jacuzzi wasn’t working and the pool is small. Customer service is average. They only offer 3 towels and it takes forever to ask for more.

Good enough

Liked the overall atmosphere of the hotel. Staff was friendly and courteous. Breakfast was tasty! We stayed in an ADA room, bed was way too soft and too low to the floor. If you’re going to advertise free breakfast on the internet, then you should do it!

Very nice hotel, super staff, instructions for food svcs was confusing

Very nice hotel, super staff,...

poor it was like a canteen

Very good

Liked the overall atmosphere of the hotel. Staff was friendly and courteous. Breakfast was tasty! We stayed in an ADA room, bed was way too soft and too low to the floor. If you’re going to advertise free breakfast on the internet, then you should do it!

Exceptional

Nada Construction 10 hrs per day

Nada Construction 10 hrs per day

Exceptional

Very good

The water pressure of the sink faucet and shower head is too weak. I had to keep the water on three times longer, so the hotel's effort to save on the water bill is meaningless and also causes customers inconvenience.

Good

Exceptional

Exceptional

Hotel staff were friendly and accommodating when giving us 3 rooms right together. Easy check in and check out. Have stayed here 2 times now.

Very good

Very welcoming and Attentive staff Check in was hassle free as well as check out The kindess professionalism of the staff was exceptional definitely was 10/10 It really makes a big diffrence clean plenty of parking easy to access oir room

Awesome place to stay, very clean and convenient area.

Service, asked for Towel seat hair dryer on last day which never came, i’m assuming this is because i was checking out but that’s not a good enough reason

The hotel looks more dated in person. We were on the 10th floor hot water took a while to get hot.

The property overall was good and I really liked having breakfast and dinner along with drinks in property, very convenient! My main concern and issue with the property was the WiFi, it did not work in certain areas of the room including in bed so doing work from my laptop was almost impossible.

I like the location the fitness center and the staff very helpful and friendly I got disappointed because some issues the a/c was horrible with very bad smell like needs maintenance and we didn’t find Ice in our floor. But the a/c was the worse thing because I had my son with breathing issues during the night.

The location and cleanliness of the room are good. I do not like to pay for parking for a hotel that has a large lot and is not located in city center. Marriott is a large well run hotel which caters to business travelers. The WiFi in our room was horrible .

Location, cleanliness, comfortable beds, and value. One of the staff members at the desk was not the friendliest.

all was good i got charged for a breakfast that was included in my reservation, i git no invoice to check, just handed my key asked for the room numbre and got you are all set, when i got thechargr an invoice in my mail 1 day after i left, i noticed the charge 38 dol lost on top of the 200 dol room and 50 dol dep

Nothing

I had to move rooms and I requested a room by the pool 3x and that didn’t happen

No complaints, clean, restaurant food was great! Staff very friendly.

Service is excellent

The modern clean atmosphere Na

Nothing. The stay was pleasant

Well after a major labor day horrible stay and pool and jacuzzi fiasco as well as room issues. We decided to give them another chance unfortunately only rooms were clean and comfy pool was freezing and jacuzzi was Filthy again jets hardly working had to have mataniance come fix tv again like last time.I'm going to stick with Kings Inn in old town nicer larger heated pool and huge clean working Hot jacuzzi a plus as it was 80° and were going to have a warm summer this year and we make several san diego visits as sea world pass holders and Old town visitors to enjoy relaxing there. Very Disappointed overall with Courtyard but i believe everyone deserves a 2nd chance and that was it used to love it there.

Yes

Nice

Clean room bur the property needs a renovation. I couldnt access to my room after check in, something with the key so I had to come back to lobby thrice.

Was fine for spending a couple of nights while attending a conference.

clean, nice staff

Central location. Easy ride share access and near the airport. Nice big TV. Nothing

Room was clean. Staff was very nice. This is a return stay and will stay again if in this area.

Everything was great.

There is no complimentary breakfast. They offer their bistro and it is pricey and lacked flavor. I paid on booking.com and charged upon arrival by the hotel. I was “credited” back a week after my stay. I checked in 15 business days later because I have not received a refund and was told it’s my banks issue. A month later no refund. They will cause you a $500 inconvenience and not care. Beware

We don't have the opportunity to get in the pool.

Staff was very nice. It was only one night but I would put this on my go to stay list for sure

Staff was very nice. It was only one night but I would put this on my go to stay list for sure

Staff were

Staff were

I loved everything about my stay, and the breakfast was delicious. loved the private TVs in the booths and so much space to get work done in the lobby area. I loved that the hotel emailed me 24 hours before arrival and told me everything available to me, including restaurants and activities. I also love the proximity to so many restaurants and Target. I loved being on the top floor facing the street, but I arrived at 11 pm, and when I walked into my room, the sofa bed was halfway pulled out, the window was cracked, and the trash cans weren't in the receptacles. The room was thoroughly cleaned, but walking into it in that state, alone, at night was pretty creepy.

No

Great hotel, very clean and comfortable. Would recommend.

It was ok

It was ok

There were bugs in the bathroom, so we decided not to use the shower. The room was very noisy and we could not sleep at night. The parking fee of $30 was very expensive, they did not even tell us there is a fee for parking there and I noticed the fee just on my billing statement.

Great cleaning service and overall experience! The room actually was very pleasant with a descent view! The fees for parking, really didn’t think paying per night to have parking was necessary. If parking can be free or at least included at a reasonable price, instead of being charged per night, would’ve been a lot better on my wallet and stress free.

Nothing Claimed they don’t have tap to pay

We found a dirty sock in our room as soon as we got there we let the cleaning staff know but it was still unpleasant to find

They let me do late checkout

They let me do late checkout

Yes, nice welcome & the room was clean.

Yes, nice welcome & the room was clean.

Large, clean, VERY quiet room. Great bed. Outstanding night staff Friendly and courteous, always made me feel like their only guest.

Large, clean, VERY quiet room. Great bed. Outstanding night staff Friendly and courteous, always made me feel like their only guest.

Excellent front reception staff.

Excellent front reception staff.

Everything was excellent

Everything was excellent

The room was okay. They say renovated but it was like slapping lipstick on a pig renovation. Our room had a moldy musky smell from the ac unit. The light and outlets were not new and the doors were old and just repainted

The room was okay. They say renovated but it was like slapping lipstick on a pig renovation. Our room had a moldy musky smell from the ac unit. The light and outlets were not new and the doors were old and just repainted

Great staff!! Good stay

Great staff!! Good stay

Room

Room

It’s not like what I see in the pictures.

It’s not like what I see in the pictures.

Very helpful staff. Quiet room. Excellent breakfast and dinner choices at the Bistro.

Very helpful staff. Quiet room. Excellent breakfast and dinner choices at the Bistro.

Staff Ricky i believe his name was, was amazing even chatted with my son bout his baseball tournament. Room was what we payed for clean, and quiet

Staff Ricky i believe his name was, was amazing even chatted with my son bout his baseball tournament. Room was what we payed for clean, and quiet

2) Disturbing by a Front Desk at 11:00 pm to try to come into the Room while my wife & I was in the room 3) Heater was running with so loud noise during overnight.

2) Disturbing by a Front Desk at 11:00 pm to try to come into the Room while my wife & I was in the room 3) Heater was running with so loud noise during overnight.

Room was very clean and organized!

Room was very clean and organized!

Good

Good

The best attention

The best attention

bathroom gets 🌟🌟. Shower is tiny - shower floor very slippery/dangerous - glass shower door installed to gravity self-close is a finger breaker due to its weight. Power cords/cable-wifi cords setup totally janky!! All knotted up & dangling in full view. So tacky. Free in room coffee brew device cheap, tiny and can only be used if you buy a small $6 bottle of Marriot’s water. Downstairs “Commuter/Computer Makeshift Guest Breakfast bar with no free coffee and no complimentary brkfst was kind of cheap feeling and disrespectful. Front parking lot and front entry drive very restrictive and dangerous with stalls only suitable for small economy cars and stalls were set in direct opposing positions making entry & backing out difficult.

bathroom gets 🌟🌟. Shower is tiny - shower floor very slippery/dangerous - glass shower door installed to gravity self-close is a finger breaker due to its weight. Power cords/cable-wifi cords setup totally janky!! All knotted up & dangling in full view. So tacky. Free in room coffee brew device cheap, tiny and can only be used if you buy a small $6 bottle of Marriot’s water. Downstairs “Commuter/Computer Makeshift Guest Breakfast bar with no free coffee and no complimentary brkfst was kind of cheap feeling and disrespectful. Front parking lot and front entry drive very restrictive and dangerous with stalls only suitable for small economy cars and stalls were set in direct opposing positions making entry & backing out difficult.

.

.

Everthing is great. Super happy at this hotel.

Everthing is great. Super happy at this hotel.

Na

Na

Staff amigable, habitación limpia y espaciosa, cama cómoda.

Staff amigable, habitación limpia y espaciosa, cama cómoda.

Everything was excellent

Everything was excellent

Clean room, but was missing a blow dryer. Everything was great. Courteous staff and clean

Clean room, but was missing a blow dryer. Everything was great. Courteous staff and clean

We had to wait 45 minutes after checking in for a room (which was after 3pm). Then we went up and tried several times to open our room but the key didn’t work. After a few minutes someone opened the door to the room the front desk had written on our card and said they already had the room. I had to go back downstairs to the desk. They showed the room was empty and so the employee went up to the room personally to find it occupied. So needless to say it was a hectic first hour. Everything else was great.

We had to wait 45 minutes after checking in for a room (which was after 3pm). Then we went up and tried several times to open our room but the key didn’t work. After a few minutes someone opened the door to the room the front desk had written on our card and said they already had the room. I had to go back downstairs to the desk. They showed the room was empty and so the employee went up to the room personally to find it occupied. So needless to say it was a hectic first hour. Everything else was great.

Really bad experience i dont gonna back and for sure im gonna tell my experiencie to my friends to advice them.

Really bad experience i dont gonna back and for sure im gonna tell my experiencie to my friends to advice them.

My first time traveling from the east coast all by myself. The staff from Rick to Oscar to JJ and Yesenia made me feel like family. Additionally,the restaurant staff is amazing at setting the tone for your morning. This Courtyard far exceeded my expectations. Would highly recommend nice team..I cannot forget to mention their 5 star plus treament.. Rick pops fresh popcorn super delicious and hot cocoa with marshmallows which fit owefect for a damo raining day. Nicely done!!!

My first time traveling from the east coast all by myself. The staff from Rick to Oscar to JJ and Yesenia made me feel like family. Additionally,the restaurant staff is amazing at setting the tone for your morning. This Courtyard far exceeded my expectations. Would highly recommend nice team..I cannot forget to mention their 5 star plus treament.. Rick pops fresh popcorn super delicious and hot cocoa with marshmallows which fit owefect for a damo raining day. Nicely done!!!

Nice location, confortable hotel

Nice location, confortable hotel

Front Desk was amazing and also the experience definitely will be booking again . Room 10/10 and the location is perfect . Next time will be making a video loved my stay

Front Desk was amazing and also the experience definitely will be booking again . Room 10/10 and the location is perfect . Next time will be making a video loved my stay

Good and clean

Good and clean

Everything was perfection. Thank you

Everything was perfection. Thank you

Our stay was short, so we didn't partake in some of the amenities. The property was clean and modern. Our beds were comfortable and the room was clean.

Our stay was short, so we didn't partake in some of the amenities. The property was clean and modern. Our beds were comfortable and the room was clean.

Every

Every

Super walkable to the train station! About 15 minutes. Bummer that breakfast wasn’t included but they had some pretty good options for pay!

Super walkable to the train station! About 15 minutes. Bummer that breakfast wasn’t included but they had some pretty good options for pay!

Staff was very friendly, everything was very clean.

Staff was very friendly, everything was very clean.

Service is always kind, room was very clean, easy to check in and out.

Service is always kind, room was very clean, easy to check in and out.

Upon entering the lobby, I was immediately greeted by front desk. Checkin was smooth. The room was clean, spacious... basically immaculate! I travel frequently to SD and each time I stayed in different hotels. (Stayed at a different hotel in SD last week--I won't mention name--with higher rating but it was a disaster!) I am very particular when in hotels and have a discerning eye for detail and this hotel deserves better rating overall.

Upon entering the lobby, I was immediately greeted by front desk. Checkin was smooth. The room was clean, spacious... basically immaculate! I travel frequently to SD and each time I stayed in different hotels. (Stayed at a different hotel in SD last week--I won't mention name--with higher rating but it was a disaster!) I am very particular when in hotels and have a discerning eye for detail and this hotel deserves better rating overall.

everything was perfect, except for some reason, smoker from someone smokes thru our vent

everything was perfect, except for some reason, smoker from someone smokes thru our vent

Yes

Yes

Awesome!

Awesome!

The room was nice and comfortable. The staff were exceptional and very accommodating. I would definitely stay there in the future.

The room was nice and comfortable. The staff were exceptional and very accommodating. I would definitely stay there in the future.

I loved my stay at the Courtyard by Marriott. First, the staff were kind and courteous, and their service was excellent—they attended to requests promptly. However, I was disappointed to see the pillowcases had stains.

I loved my stay at the Courtyard by Marriott. First, the staff were kind and courteous, and their service was excellent—they attended to requests promptly. However, I was disappointed to see the pillowcases had stains.

Very clean. Very professional staff. Very pleasant ambiance. Highly recommended.

Very clean. Very professional staff. Very pleasant ambiance. Highly recommended.

Nice

Nice

Clean, close to old town. Efficient staff.

Clean, close to old town. Efficient staff.

Room was smelly and noisy AC

Room was smelly and noisy AC

The room was comfortable and very clean.

The room was comfortable and very clean.

Good place to stay, and clean

Good place to stay, and clean

Wonderful staff!

Wonderful staff!

It would be nice to have complementary breakfast included

It would be nice to have complementary breakfast included

The staff was friendly and the room was clean.

The staff was friendly and the room was clean.

Room was as described, the area felt very safe and secure. I would come back.

Room was as described, the area felt very safe and secure. I would come back.

Room smelled like urine when a/c was turned on and beds were uncomfortable.

Room smelled like urine when a/c was turned on and beds were uncomfortable.

french toast

french toast

This is the only place I stay when I come to SD - the rooms are great and amenities are wonderful ... and the staff is always SO kind!!!

This is the only place I stay when I come to SD - the rooms are great and amenities are wonderful ... and the staff is always SO kind!!!

Stayed just for one night. It was comfortable and I liked the lobby with high ceiling:)

Stayed just for one night. It was comfortable and I liked the lobby with high ceiling:)

Stayed at the Courtyard by Marriott - San Diego Mission Valley for 9 days and would highly recommend to everyone! Front desk staff are so friendly and welcoming. We were greeted every time we entered the hotel and they were such a big help with an issue we encountered (not their fault) but they did everything to make it right. The hotel has an ample amount of parking and felt very safe with a gated entry/exit. I’ve seen some negative reviews on the price of parking but being from Hawai’i, that’s nothing new and almost every hotel in SD charges for parking. To add to the safety topic — you need your room key to go up or down in the elevator. I love that security measure. The rooms are very clean and up to date. Property has laundry facilities and the front desk can provide quarters ($5.00 to wash and dry). There’s a hotel bistro and bar (limited hours) that has decent food and isn’t overpriced, also a little snack shop with drinks, salads, wraps, sandwiches, some toiletries and a Starbucks machine that makes coffee, hot water and cocoa. Conveniently located off the freeway but the noise is NOT a problem, we didn’t hear anything. 10 minutes to most San Diego attractions. Also 5 minutes away from Target, lots of dining options, Mission Valley and Fashion Valley Mall. Definitely staying here again!

Stayed at the Courtyard by Marriott - San Diego Mission Valley for 9 days and would highly recommend to everyone! Front desk staff are so friendly and welcoming. We were greeted every time we entered the hotel and they were such a big help with an issue we encountered (not their fault) but they did everything to make it right. The hotel has an ample amount of parking and felt very safe with a gated entry/exit. I’ve seen some negative reviews on the price of parking but being from Hawai’i, that’s nothing new and almost every hotel in SD charges for parking. To add to the safety topic — you need your room key to go up or down in the elevator. I love that security measure. The rooms are very clean and up to date. Property has laundry facilities and the front desk can provide quarters ($5.00 to wash and dry). There’s a hotel bistro and bar (limited hours) that has decent food and isn’t overpriced, also a little snack shop with drinks, salads, wraps, sandwiches, some toiletries and a Starbucks machine that makes coffee, hot water and cocoa. Conveniently located off the freeway but the noise is NOT a problem, we didn’t hear anything. 10 minutes to most San Diego attractions. Also 5 minutes away from Target, lots of dining options, Mission Valley and Fashion Valley Mall. Definitely staying here again!

Kind check in time

Kind check in time

Chris was great upon check in, rooms were clean, bar staff were accommodating.

Chris was great upon check in, rooms were clean, bar staff were accommodating.

Management walked in our room without knocking when we go there our room wasn’t finished bed was not made no pillow cases very nice hotel management is very rude.

Management walked in our room without knocking when we go there our room wasn’t finished bed was not made no pillow cases very nice hotel management is very rude.

Hotel looks good and was clean but this is the second time we stay here and there is always a huge line to check in. Also, the room smelled like mildew and the shower curtain was too short so all the water would come out.

Hotel looks good and was clean but this is the second time we stay here and there is always a huge line to check in. Also, the room smelled like mildew and the shower curtain was too short so all the water would come out.

Clean and spacious room, really friendly staff, the gym and the pool are both well-maintained

Clean and spacious room, really friendly staff, the gym and the pool are both well-maintained

Yes good experience

Yes good experience

Everything was very good!

Everything was very good!

Checking process for as slow and complicated

Checking process for as slow and complicated

Yes but we had to ask for house keeping.

Yes but we had to ask for house keeping.

The hotel it self was nice, clean and the staff were very nice and greeted you every time. It was unfortunate my stay during the night was uncomfortable and inconvenient.

The hotel it self was nice, clean and the staff were very nice and greeted you every time. It was unfortunate my stay during the night was uncomfortable and inconvenient.

Very clean spotless everything worked very pleasant definitely will go back

Very clean spotless everything worked very pleasant definitely will go back

Clean, friendly, great location

Clean, friendly, great location

Given that there isn’t enough room to type my whole issue. Website falsely advised what the rooms had. I booked a bedroom suite and had no hot water to shower for two days and the staff only offered me and family extra points. I have very young kids and I am not sure why they thought it was okay to shower in cold water. There was no sense of urgency to get the problem resolved. Since they were sold out all weekend they put us in a smaller room since they couldn’t get hot water. When we spoke to the agents inside the hotel it seem they were very unsure on what to do and kept giving us the run around. At the end of our stay they stated they compensated us for one day and waived parking for one day. Come to find out they didn’t, since I booked through a third party app they are telling me they received none of the information that I was provided. Sad to say but this was overall the worst experience, I travel over 5 hours to be in this city and I always stay at a Courtyard by Marriott and I never have issues with my stay or the staff. I felt this issue was handled very poorly. Not having hot or warm water and being told all other rooms have it, then being told because they have had several sports teams on site is causing for our room to not have proper running water. How does that happen? All 300 plus rooms have water but our one room doesn’t.. very ghetto!

Given that there isn’t enough room to type my whole issue. Website falsely advised what the rooms had. I booked a bedroom suite and had no hot water to shower for two days and the staff only offered me and family extra points. I have very young kids and I am not sure why they thought it was okay to shower in cold water. There was no sense of urgency to get the problem resolved. Since they were sold out all weekend they put us in a smaller room since they couldn’t get hot water. When we spoke to the agents inside the hotel it seem they were very unsure on what to do and kept giving us the run around. At the end of our stay they stated they compensated us for one day and waived parking for one day. Come to find out they didn’t, since I booked through a third party app they are telling me they received none of the information that I was provided. Sad to say but this was overall the worst experience, I travel over 5 hours to be in this city and I always stay at a Courtyard by Marriott and I never have issues with my stay or the staff. I felt this issue was handled very poorly. Not having hot or warm water and being told all other rooms have it, then being told because they have had several sports teams on site is causing for our room to not have proper running water. How does that happen? All 300 plus rooms have water but our one room doesn’t.. very ghetto!

Everything was great!

Everything was great!

The bed and pillows were wonderful.

The bed and pillows were wonderful.

The front desk person was really nice

The front desk person was really nice

Staff was great room was clean

Staff was great room was clean

The room was clean. I just wish there was a dresser with drawers in order to put things away instead sitting on top of counters.

The room was clean. I just wish there was a dresser with drawers in order to put things away instead sitting on top of counters.

A little shabby and showing its age. Pretty surprising for a Courtyard where I’ve had better experiences. No offsite parking at all. $30 a night surprise parking fee. Plus they charge you a deposit. Room was big. 24 hr gym. Pool too cold to swim in. Sofa and desk chair were stiff. The lighting is not great. The bedside lights are too bright. There’s no light that lights up the whole room. Just these pools of light here and there. Ask for a room that’s not on the freeway/noisier side!

A little shabby and showing its age. Pretty surprising for a Courtyard where I’ve had better experiences. No offsite parking at all. $30 a night surprise parking fee. Plus they charge you a deposit. Room was big. 24 hr gym. Pool too cold to swim in. Sofa and desk chair were stiff. The lighting is not great. The bedside lights are too bright. There’s no light that lights up the whole room. Just these pools of light here and there. Ask for a room that’s not on the freeway/noisier side!

Solid stay. They tried hard for an early check in. Rooms available was the limiting factor. Good location, parking was easy. It will be my go to place when I need to come to SD again.

Solid stay. They tried hard for an early check in. Rooms available was the limiting factor. Good location, parking was easy. It will be my go to place when I need to come to SD again.

A special shout-out to JJ and Alex, who always greeted us with a smile and made us feel so welcome throughout our stay ; you two truly made our experience even better! The atmosphere was warm and inviting, and everything felt effortless from start to finish. We’d definitely stay here again and highly recommend this place to anyone looking for a stay that’s both comfortable and full of heart.

A special shout-out to JJ and Alex, who always greeted us with a smile and made us feel so welcome throughout our stay ; you two truly made our experience even better! The atmosphere was warm and inviting, and everything felt effortless from start to finish. We’d definitely stay here again and highly recommend this place to anyone looking for a stay that’s both comfortable and full of heart.

Had no complications at all, very happy with the stay, didn't get to try the pool, although I had to find somewhere else to park because it's $30 a night at the building.

Had no complications at all, very happy with the stay, didn't get to try the pool, although I had to find somewhere else to park because it's $30 a night at the building.

Location was very convenient. Room was spacious, comfortable and clean.

Location was very convenient. Room was spacious, comfortable and clean.

Clean room, great shower and TV. I loved the little shop near the lobby. Staff was very friendly and helpful. Parking lot is a little difficult to navigate at first. The parking lot was a little dark when walking into the building.

Clean room, great shower and TV. I loved the little shop near the lobby. Staff was very friendly and helpful. Parking lot is a little difficult to navigate at first. The parking lot was a little dark when walking into the building.

I did enjoy my stay overall, it was very affordable and pleasant. I was very tired after traveling from so far to check in but due to it being so busy my room wasn’t ready yet. I spoke with a man named Tristan who helped my out and made my check in process very smooth so big thanks to him. My only dislike was the expensive daily car overnight car parking fee, I believe $30 a night for self park is steep personally.

Good but NO FREE BREAKFAST

Good hotel ✨

Convenient location

Clean room, towels and bed was made really

Didn’t like Parking fee so ubered around

Nice place, good price

Great pool

The property was clean and the front desk staff was very friendly. I like the location as it is central to everything we wanted to do on our vacation. the view from the 9th floor was good. Our room could've used a little maintenance, for example the shower door handle was falling off, and the toilet paper holder was falling off the wall. Overall, it was about what I expected for the price.

Bus

Always a nice stay, front desk staff friendly, location convenient, rooms always clean.

A sofa in the room was very weared down, the shower faucet was dripping all the time.

Clean room nice staff

N/a

All good

Very friendly staff, Bistro was fun.

Excellent place to stay for convenience and hospitality. Great staff. Would come back for sure.

A special mention goes to the morning food staff, who were absolutely amazing—so kind, attentive, and efficient. The breakfast was delicious, with great options, and the food is reasonably priced compared to many other hotels. Overall, this hotel is a perfect mix of cleanliness, great service, and good value. I highly recommend it to anyone visiting the area, and I would definitely stay here again!

No breakfast served,just starbuck corner but hte location was great, just 8 minute drive to old town,balboa park and 1.5.miles to fashion valley mall

Excellent

Great place to stay

I enjoyed staying here.

Clean, professional staff, and convenient.

Great location and friendly staff

Nice play with easy access to all of San Diego.

Lack of services, no business center w/computer. No lunch services for a IRS seminar attendees.

No breakfast. Walls were dirty in our room.

The staff are great and the property is clean!

I stayed here one night only but it was a bit noisy. But plenty of parking and an overall nice experience and place. The staff was very accommodating and let me do late checkout as well.

Very clean room and facilities, family friendly with a great bar and dining options

Property was clean. Staff was friendly and courteous.

Room was a little dumpy. Visible stain on couch, ac unit was very loud, no bathroom fan, and the controls for the light were cracked and broken. The shower door leaked a lot of water. And the door was really hard to close. There were a couple of times I thought it closed, but it was still cracked open. Staff were decent and said hello when you passed. Overall it was just “meh” and there isn’t anything specific that would draw me back. There is also nothing within walking distance that’s convenient. 45 min to 1 hour long walks just for fast food makes it challenging for anyone on a budget that doesn’t want to drop $30 for a round trip uber.

Clean hotel

Great experience would definitely stay again.

Very friendly and helpful staff. Enjoyed our stay!

Had a great experience during my stay, the pool was great, the room was cleaned properly, the staff súper friendly and kind, accesible bus stations near the hotel.

Late to be checked in, pillows are flat as pancakes. Room by elevator noisy.

Friendly knowledgeable staff very clean rooms. Excellent parking location had a great time. Will definitely use again.

Said I orders an ADU room but I did not and would not change my room for me.

Old and run down looking. No free coffee in the lobby,

I like how they had a restaurant available as well as a Starbucks inside the lobby. The rooms were nice and the staff were amazing. Only downside were the pillows I wish they had more support.

Parking is ridiculously overpriced I would not stay there again

Hotel was in a great central location with tons of dining options nearby and close to many popular attractions. Staff was friendly and hotel was clean. Price was very reasonable and parking price was better than most other hotels.

Was waiting in line to chevk in and someone cut in front of us and was waiting for the receptionist to say something but continued to check them in and not say anything to us. Also there was multiple hairs in the tub from the previous guest which we did bring up when we checked out and were offered an apology and pts

We enjoyed our stay. Our cleaning service person was phenomenal. Never had to worry about clean room the whole time we were there. The staff was really accommodating and friendly. The only thing I would recommend would be some better mattresses. They were not super comfortable. Although I realize some of that is a personal preference. All in all we would stay again.

Good location

Rooms are nice clean only thing i didnt like was the parking lot spots are to tight cars take two spots limiting spots also my room key deactivate to open my room had to go back down to guest services to reactivate it notice couple guest had that same problem

The bed was fairly comfortable and the water was nice and hot. The sink water stream was a little too low and one of my rooms had an odor but was resolved. A little extra bathroom maintenance care should be taken care of before guests arrive. All in all, it was a great stay!

Overall hotel needs some updating. Showers are very bad. Limited food services.

We loved it

When we checked in the front desk, clerk was a little short and when I requested another key card for the room, he hesitated to give me one. The TV in the room did not work. I called for maintenance and it took them an hour to get to the room for the TV repair.

Centralized area

The air conditioning fan was so loud that it kept everyone awake all night. We're exhausted and disappointed. Not a great way to start a vacation.

Overall good location easy to get to Fashion Valley Mall. Restaurants near by and hotel staff friendly. Hotel was clean and my room was tended to daily.

It was amazing

We checked in earlier than 3:00 which I expected to wait. We ended up waiting almost a hour and half. We were repeatedly told our room was almost done. The room we were originally suppose to get wasn’t available and we were given a completely different room. The front desk staff was some what friendly but we had to keep going up to the front desk to ask the status of our room.

Nice place no issues

Hotel was clean and we felt safe. Public transit is not very close so a rental car is probably needed.

Too expensive for the service received.

There for a dance convention; front desk was very helpful with the accommodations we needed for our dancer’s scheduled

Light at my very entry way did not work but they fixed. Had no towels when i got there. Stains on my sheets. The light switch in the bathroom was cracked exposing wires.

As I arrived I was immediately greeted by the front desk and they made checking in a breeze. The room was great overall 4/5 just because I felt the cleanliness wasn’t to its full potential. Lots of parking and modern rooms.

The rooms were dirty. Paint peeling off shower wall. Vent in bathroom didn’t work. No hot water. Low water pressure. Poor communication from front desk associates. I asked for some information and they said they would get back to me and never did. Poor internet. Bed was nice and comfortable.

The area around the hotel is dirty and feels unsafe. Very limited dining options

We had a great time visiting while we were at a Dance Competition. The staff was great and very friendly.

Very clean, very nice!

This was a great hotel to stay at. It was kind of weird to get to but once we arrived parking and check in was easy. We didnt quite figure out how/where to order food. There wasnt a ton of info provided on that. They have a bar but it didnt look like they had a kitchen for preparing food. The room was very clean with the exception of something weird on the bathroom wall and a hair in the shower but everything was great otherwise!

Good location for my own reasons. Room was dark. Surrounding area has a large homeless population and was not super clean.

Excellent

The front staff booked us into the wrong room: they gave us keys to a different room at 12 am in the morning. I was only notified when the room key didn't work, and the person inside said, "not your room." To which we had to get new keys for. When we finally got into our room at 1am, it had a bad smell due to the AC filter being old, and the bathroom light never turned off. We requested a new room, which they were nice enough to provide. Since we Ubered and did not use their parking, they refunded $60 worth of parking rebate that I never received in Expedia nor on my credit card. Terrible experience overall, would NOT recommend again.

Excellent choice for short visit. Close to mall and charging stations for someone travelling with an EV.

Everything was really good, staff was friendly and patient with me since my native language is not English. Room was big enough for 2 people and so was the bathroom and also really clean. My only “complaint” was that the sofa in the room smelled like Cheetos and there was some dirty spots but overall was a really good experience.

shower stall dirty. they only give u 2 bath towels. u will need to ask for more if u need more than 2. ok to stay. but not for this price tag. like paying 4-5 star price for a 3 star hotel

We arrived late from a long flight from Chicago only to hear that their system was down and they couldn't check us in. After about 30 minutes of so they did check us in but couldn't take our credit cards because that system was now down. Finally got to my room and wanted to take a shower and the shower curtain was hung way too high. The bottom of the shower curtain to the tub as a 1 1/2 " gap so the bathroom flooded. I used up all the towels to sup it up and was too tired to change rooms.

Great stay!

The staff where not inviting, also they where rude..

Very quiet and clean

Good location to where I needed to go. Great staff!

Cambria was the best place we stayed

Its awesome!

There’s no continental breakfast as advertised, hot tub doesn’t work right, internet didn’t really work and there’s no cell service in the room.

Everything was smooth and so beautiful.

No early check-in. Pillows were lumpy. Poor circulation. Not the standard of Marriott as I expected.

Remote control didn't work, room very depressing and dingy with no pictures or decor.

When I showed up in my room there was dirty USED toilet paper on the floor like someone used the my room.. I called the front desk.. I cleaned it & they came and sanitized it .. it was just gross

Staff was very friendly, room and property were clean, there’s a ba(obviously a plus) and a 24 hour area to buy drinks and snacks. Overall, had a great experience and would stay there again.

Customer service was great. Bed was Cindy. Very clean

The bathrooms were pretty modern and there was a pool. Also not too loud and close to pretty much all the attractions.

I had a wonderful stay at Courtyard by Marriott San Diego Mission Valley/Hotel Circle ! I visited San Diego for the first time for a week long pre-celebration of my birthday along with two friends. The hotel was conveniently located, very clean and the staff was so friendly ! They even helped my friends with a birthday surprise for me. I felt comfortable, our room was always being refreshed. I would definitely recommend a stay here!

Clean, and conducive for vacation. Made San Diego experience awesome because it is close to the beach, zoo, little Italy, and the ocean port.

Our room wasn’t ready upon arrival (way after check in time) and when given our key it led us to a room that was propped open with a utility cart being worked on with what looked like damages, nobody was present to talk to in the room so we went back down to the lobby. They ‘sincerely’ apologized but the second apology just same scripted since they said the same thing when we arrived and had to wait a bit for a room to be ready for us. We get our key to the second room and it’s so dingy.. I couldn’t wait to get out of this place. No central ac, window unit and it was a warm evening… no air circulation in the bathroom. Not clean at all… handprints all over the door that connects to the other room.. we didn’t use the door but I immediately noticed the prints. You could hear the entire conversation next door to you..For this price point we moved the Legacy which was WAY cleaner, quieter and way more accommodating and attentive to detail. Would not recommend this particular Courtyard at all.

Ok

The surprise at check-in is a 30.00 a night parking fee to park in there parking lot— To me that’s bull and there is no coffee but in the morning at there own Starbucks at $6.00 a medium cup

The room in the furniture was smelling Furniture had stains on it

Problem was corrected. It was embarrassing.

Booked a king bed with a sofa bed for 2 adults and 2 kids and sofa bed was normal size fit both of them. We wanted to change rooms because we only had a shower and the next day the receptionist made it so easy for us. Loved the heated pool and the hot tub only thing is that there was dirt in the pool lingering. They also had a rack of pool towels outside for us and plenty of chairs.

The staff at front desk told me honestly that my room wasnt ready snd promise me to wait. And gave me a better room than last time I had one at the same hotel. The only issue to put out is the shower drainage is very low! And creates a flood message on the bathroom floor. I have to request extra towels for the mess. But happily not getting charge for it. This is room 1023. Hopefully it will get fixed for the near future for my next visit again.

It was very clean, updated, and friendly staff.

Very nice. And friendly

It was clean, efficient and easy parking

Was excellent

Good location. Did not clean room till like 5 pm one day. Room clean though noted a musky ordor when entering room. Not noticable after being in room for several minutes

Great

Limited transportation and far from everywhere